San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under direct supervision of the Associate Director, IT Services, User Support, the Learning Environments Support Technician provides classroom support to faculty and college IT staff. The Support Technician contributes to the construction, maintenance, and support of instructional technology systems, and assists with day-to-day operations of the equipment loan service. The position also contributes to video conferencing, special events, and evening support as needed. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work hours are Monday-Thursday 1:00pm-10:00pm and Friday 10:00am-4:30pm. During the Summer and Winter breaks, work hours will be Monday-Friday 8:00am-4:30pm. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The mission of the Information Technology Division is to develop the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. IT Services, User Support combines technical expertise, customer service, and proactive problem-solving to enhance the overall technology experience for the SDSU community. This includes help desk operations, desktop services, and designing and maintaining effective learning environments. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Experience with the design, fabrication, and retrofitting of Smart Classroom or classroom audiovisual systems. Experience evaluating and recommending audiovisual equipment for Smart Classroom or classroom systems. Experience providing academic technology support in a higher education setting. Experience preparing diagrams and appropriate documentation (e.g. line drawings, floor plans, parts list, work plans) for Smart Classroom or classroom design and development projects Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,334 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 24, 2024. To receive full consideration, apply by May 23, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 10, 2024
Position Summary Under direct supervision of the Associate Director, IT Services, User Support, the Learning Environments Support Technician provides classroom support to faculty and college IT staff. The Support Technician contributes to the construction, maintenance, and support of instructional technology systems, and assists with day-to-day operations of the equipment loan service. The position also contributes to video conferencing, special events, and evening support as needed. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work hours are Monday-Thursday 1:00pm-10:00pm and Friday 10:00am-4:30pm. During the Summer and Winter breaks, work hours will be Monday-Friday 8:00am-4:30pm. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The mission of the Information Technology Division is to develop the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. IT Services, User Support combines technical expertise, customer service, and proactive problem-solving to enhance the overall technology experience for the SDSU community. This includes help desk operations, desktop services, and designing and maintaining effective learning environments. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Experience with the design, fabrication, and retrofitting of Smart Classroom or classroom audiovisual systems. Experience evaluating and recommending audiovisual equipment for Smart Classroom or classroom systems. Experience providing academic technology support in a higher education setting. Experience preparing diagrams and appropriate documentation (e.g. line drawings, floor plans, parts list, work plans) for Smart Classroom or classroom design and development projects Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,334 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 24, 2024. To receive full consideration, apply by May 23, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: May 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 18, 2024
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: May 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Join us as a part time IT Systems Support Specialist! T he IT Systems Support Specialist provides computer support to users, installs PC-based applications, loads and tests hardware and software, upgrades computer software and configures workstations. This will also include resolving technology issues for users. If you would like to join our outstanding IT team apply today with The City of Grand Prairie ! *****THIS IS A PART TIME POSITION***** Essential Job Functions Provides advanced network and desktop computer support by installing new or existing applications, loading operating systems, and required applications onto desktop computers for new and current employees, performing upgrades and software patches as necessary, troubleshooting network, desktop computer and system problems and making necessary repairs. Maintains software and hardware by troubleshooting, patching, and reloading software, researching and upgrading software patches, planning projects involved in upgrades and maintenance, repairing and replacing broken or defective mechanical, and electrical hardware such as computers, peripherals and cabling. Provides advanced help with desktop applications by working with customers in troubleshooting situations to help them achieve their goals. Provides customer service by training computer users, instructing users on computer operating system applications, data management, email, graphics, and computer resource management. Provides occasional direction to users and I.T. Technician. Minimum Qualifications Education: Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. Experience: Over three years up to and including five years. Licenses : Valid Texas Class C Driver’s. Certifications Required: A+, Network +, Server +, Security +, or ITIL certifications preferable. Ability to obtain and maintain CJIS clearance necessary to perform job duties. Closing Date/Time: 6/5/2024 5:00 PM Central
May 16, 2024
Intern
Job Summary Join us as a part time IT Systems Support Specialist! T he IT Systems Support Specialist provides computer support to users, installs PC-based applications, loads and tests hardware and software, upgrades computer software and configures workstations. This will also include resolving technology issues for users. If you would like to join our outstanding IT team apply today with The City of Grand Prairie ! *****THIS IS A PART TIME POSITION***** Essential Job Functions Provides advanced network and desktop computer support by installing new or existing applications, loading operating systems, and required applications onto desktop computers for new and current employees, performing upgrades and software patches as necessary, troubleshooting network, desktop computer and system problems and making necessary repairs. Maintains software and hardware by troubleshooting, patching, and reloading software, researching and upgrading software patches, planning projects involved in upgrades and maintenance, repairing and replacing broken or defective mechanical, and electrical hardware such as computers, peripherals and cabling. Provides advanced help with desktop applications by working with customers in troubleshooting situations to help them achieve their goals. Provides customer service by training computer users, instructing users on computer operating system applications, data management, email, graphics, and computer resource management. Provides occasional direction to users and I.T. Technician. Minimum Qualifications Education: Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. Experience: Over three years up to and including five years. Licenses : Valid Texas Class C Driver’s. Certifications Required: A+, Network +, Server +, Security +, or ITIL certifications preferable. Ability to obtain and maintain CJIS clearance necessary to perform job duties. Closing Date/Time: 6/5/2024 5:00 PM Central
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
Apr 18, 2024
Full Time
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
ABOUT THE POSITION: Senior Information Technology (IT) Technicians perform installation, diagnostic and maintenance activities for the City's data and telecommunications infrastructure, and regularly provide advanced technical and functional support, direction and leadership to other technical staff. THE CURRENT VACANCY: The current opening is in the Information Technology Department. The Senior IT Technician provides Tier 2 level support primarily for the Water and Parking departments, working closely with the City’s IT Technicians and Network System Analysts in resolving complex issues. This position also provides backup support to the Tier 2 Helpdesk, answering customer support calls and troubleshooting Helpdesk tickets. The Sr IT Technician is also - responsible for managing and creating new user accounts, assigning permissions, troubleshooting City server applications, providing Active Directory support and performing installation and upgrades of applications. THE IDEAL CANDIDATE: The ideal candidate is a quick learner, self-starter and multi-tasker with excellent time management and organization skills, and the ability to work cooperatively in this fast-paced, complex environment. Proven analytical skills successfully applied to identifying and defining information technology needs, troubleshooting and resolving complex user issues are a must, as are excellent oral and written communication skills to explain technical solutions to non-technical users, and the demonstrated ability to work well with others on a team. Additionally, the ideal candidate will possess:
At least three years of experience involving implementation and technical support of servers and applications within a Windows-based server environment.
Experience managing Active Directory, IIS and SQL-based applications, and a variety of LAN/WAN equipment within a complex network environment.
Experience managing any of the following areas: Skidata/AIMS parking software, Remote Desk Server/Terminal Services, Windows servers running in a virtual environment, WYSE Management Suite, Mitel/Shoretel PBX administration, Exchange, Office 365, and data networks with multiple subnets.
THE SELECTION PROCESS: The first step in the selection process will consist of a review of each applicant's employment application and supplemental questionnaire for minimum qualifications. Depending on the number and breadth of experience of the of applicants, the next step may consist of a thorough evaluation of training and experience as presented on the applications and responses to supplemental questions. Applicants scoring highest in this process will be invited to the next step in the process, which will include an interview and may include other assessments. First Interviews are anticipated to be held near the end of May with second interviews early June. HOW TO APPLY: Please complete a thoughtful, thorough Application and Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process. For more information about this exciting opportunity, please contact Angela Dick, Human Resources Analyst, at adick@srcity.org .
Examples of Duties and Responsibilities
Research new technologies, ensuring compatibility with existing technology, making recommendations for implementation and performing cost analysis of licensing requirements;
perform server administration including install, optimize, upgrade, and maintain hardware, operating system software and client/server software; provision servers in virtual and physical environments;
perform application administration activities, such as creating, modifying, and deleting users, groups, resources, membership rights, security access, and database scripts, queries and reports for messaging systems, databases and web applications;
perform domain administration activities, such as assigning permissions and developing schema of users and groups;
assess, plan, test and implement projects such as new hardware and software upgrades including but not limited to servers, cameras and audio video equipment;
test commercial software and hardware, write product evaluations and recommendations for management review;
monitor performance of hardware, operating systems, database and application software and make recommendations to correct problems or improve performance;
plan, install, optimize, upgrade and maintain City wide desktop systems, mobile data computers and application software;
perform computer and mobile device forensics;
setup and maintain surveillance systems such as cameras, body worn cameras and door card access;
work with department personnel in recovery of video footage;
provide new camera specifications and purchasing of equipment;
setup and provide technical support for audio visual and broadcasting equipment;
establish and monitor procedures for data security and access to computer systems;
prepare documentation, procedures, reports, specifications, program descriptions, operating instructions, training materials, and user manuals;
perform as a functional team leader and coordinate project activities;
train staff and act as a technical resource to other staff;
provide second-level technical support, resolving escalated helpdesk incidents;
design backup and recovery procedures;
provide assistance to Network Systems Analysts to resolve network and /or telecommunications issues;
customize vendor software releases to meet City requirements;
consult with current and proposed systems users on the design and feasibility of proposed systems and modifications;
analyze client needs and identify alternatives;
estimate cost and timing of technology systems modifications;
prepare specifications and participate in Requests for Qualifications, Requests for Proposals and/or contracts or agreements for hardware and software;
determine data requirements for buildings;
coordinate network cable install and moves;
perform the duties of an Information Technology Technician as needed; and
perform related duties as assigned.
Apr 28, 2024
Full Time
ABOUT THE POSITION: Senior Information Technology (IT) Technicians perform installation, diagnostic and maintenance activities for the City's data and telecommunications infrastructure, and regularly provide advanced technical and functional support, direction and leadership to other technical staff. THE CURRENT VACANCY: The current opening is in the Information Technology Department. The Senior IT Technician provides Tier 2 level support primarily for the Water and Parking departments, working closely with the City’s IT Technicians and Network System Analysts in resolving complex issues. This position also provides backup support to the Tier 2 Helpdesk, answering customer support calls and troubleshooting Helpdesk tickets. The Sr IT Technician is also - responsible for managing and creating new user accounts, assigning permissions, troubleshooting City server applications, providing Active Directory support and performing installation and upgrades of applications. THE IDEAL CANDIDATE: The ideal candidate is a quick learner, self-starter and multi-tasker with excellent time management and organization skills, and the ability to work cooperatively in this fast-paced, complex environment. Proven analytical skills successfully applied to identifying and defining information technology needs, troubleshooting and resolving complex user issues are a must, as are excellent oral and written communication skills to explain technical solutions to non-technical users, and the demonstrated ability to work well with others on a team. Additionally, the ideal candidate will possess:
At least three years of experience involving implementation and technical support of servers and applications within a Windows-based server environment.
Experience managing Active Directory, IIS and SQL-based applications, and a variety of LAN/WAN equipment within a complex network environment.
Experience managing any of the following areas: Skidata/AIMS parking software, Remote Desk Server/Terminal Services, Windows servers running in a virtual environment, WYSE Management Suite, Mitel/Shoretel PBX administration, Exchange, Office 365, and data networks with multiple subnets.
THE SELECTION PROCESS: The first step in the selection process will consist of a review of each applicant's employment application and supplemental questionnaire for minimum qualifications. Depending on the number and breadth of experience of the of applicants, the next step may consist of a thorough evaluation of training and experience as presented on the applications and responses to supplemental questions. Applicants scoring highest in this process will be invited to the next step in the process, which will include an interview and may include other assessments. First Interviews are anticipated to be held near the end of May with second interviews early June. HOW TO APPLY: Please complete a thoughtful, thorough Application and Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process. For more information about this exciting opportunity, please contact Angela Dick, Human Resources Analyst, at adick@srcity.org .
Examples of Duties and Responsibilities
Research new technologies, ensuring compatibility with existing technology, making recommendations for implementation and performing cost analysis of licensing requirements;
perform server administration including install, optimize, upgrade, and maintain hardware, operating system software and client/server software; provision servers in virtual and physical environments;
perform application administration activities, such as creating, modifying, and deleting users, groups, resources, membership rights, security access, and database scripts, queries and reports for messaging systems, databases and web applications;
perform domain administration activities, such as assigning permissions and developing schema of users and groups;
assess, plan, test and implement projects such as new hardware and software upgrades including but not limited to servers, cameras and audio video equipment;
test commercial software and hardware, write product evaluations and recommendations for management review;
monitor performance of hardware, operating systems, database and application software and make recommendations to correct problems or improve performance;
plan, install, optimize, upgrade and maintain City wide desktop systems, mobile data computers and application software;
perform computer and mobile device forensics;
setup and maintain surveillance systems such as cameras, body worn cameras and door card access;
work with department personnel in recovery of video footage;
provide new camera specifications and purchasing of equipment;
setup and provide technical support for audio visual and broadcasting equipment;
establish and monitor procedures for data security and access to computer systems;
prepare documentation, procedures, reports, specifications, program descriptions, operating instructions, training materials, and user manuals;
perform as a functional team leader and coordinate project activities;
train staff and act as a technical resource to other staff;
provide second-level technical support, resolving escalated helpdesk incidents;
design backup and recovery procedures;
provide assistance to Network Systems Analysts to resolve network and /or telecommunications issues;
customize vendor software releases to meet City requirements;
consult with current and proposed systems users on the design and feasibility of proposed systems and modifications;
analyze client needs and identify alternatives;
estimate cost and timing of technology systems modifications;
prepare specifications and participate in Requests for Qualifications, Requests for Proposals and/or contracts or agreements for hardware and software;
determine data requirements for buildings;
coordinate network cable install and moves;
perform the duties of an Information Technology Technician as needed; and
perform related duties as assigned.
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47454 Open to all qualified persons. Posted 05/15/2024 Close Date: 05/29/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 9 Days 17 Hrs 45 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 16, 2024
Full Time
Announcement Number: 47454 Open to all qualified persons. Posted 05/15/2024 Close Date: 05/29/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 9 Days 17 Hrs 45 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47454 Open to all qualified persons. Posted 05/15/2024 Close Date: 05/29/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 9 Days 17 Hrs 45 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 16, 2024
Full Time
Announcement Number: 47454 Open to all qualified persons. Posted 05/15/2024 Close Date: 05/29/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 9 Days 17 Hrs 45 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47454 Open to all qualified persons. Posted 05/15/2024 Close Date: 05/29/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 9 Days 17 Hrs 45 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 16, 2024
Full Time
Announcement Number: 47454 Open to all qualified persons. Posted 05/15/2024 Close Date: 05/29/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 9 Days 17 Hrs 45 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47454 Open to all qualified persons. Posted 05/15/2024 Close Date: 05/29/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 9 Days 17 Hrs 45 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 16, 2024
Full Time
Announcement Number: 47454 Open to all qualified persons. Posted 05/15/2024 Close Date: 05/29/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 9 Days 17 Hrs 45 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The incumbent will be an integral member of the Technical Services (Field Services and Help Desk Support) team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; establishing new user accounts, email accounts, assigning or modifying permissions as required; resetting passwords; interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving initial help requests as well as providing introductory and ongoing training to workstation users; at the direction of senior IT Technicians research hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, making purchase recommendations to management, and preparing purchase orders for hardware or software as directed. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements Working evenings, weekends, and/or holidays is required. Statewide travel is required. This position is subject to call-out or call-back. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 2 Days 17 Hrs 44 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 2 Days 17 Hrs 44 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 2 Days 17 Hrs 44 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 2 Days 17 Hrs 44 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 2 Days 17 Hrs 44 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 2 Days 17 Hrs 44 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 2 Days 17 Hrs 44 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 2 Days 17 Hrs 44 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information LOS ANGELES COUNTY SHERIFF'S DEPARTMENT FIRST DAY OF FILING: May 17, 2024, at 8:00 A.M. (PT) EXAM NUMBER: J2745U TYPE OF RECRUITMENT: Open Competitive Job Opportunity FILING TYPE: Open Continuous The application filing period will be open continuous, but may be suspended AT ANY TIME without prior notice AND this examination may reopen as the needs of the service require. It is recommended that you complete your application using a desktop or laptop. Note that the system also requires email verification for each new email address, which may result in delays in submitting an application. It is recommended that each applicant create a profile before the application start date. CLASSIFICATION STANDARDS Positions allocable to this class assist sworn personnel by independently performing technical law enforcement-related services and support functions in the Sheriff's Department. Essential Job Functions Prepares requisitions for unit supplies, maintains supply inventory in computer system, and determines replacement or restocking needs; picks up unit supplies and vehicle parts as needed and may be required to bend, stoop, or do occasional heavy lifting in the performance of such duties. Ensures that departmental vehicles are inspected, serviced, and maintained in order to meet the operational needs of the facility or unit, and completes reports to record monthly mileage usage, consumption of gas and oil, gas and oil quantities on hand and credit card usage. Coordinates maintenance and repairs of facility vehicles and maintains vehicle maintenance and repair records. Receives telephone and in-person requests for services, including 911 emergencies and fire calls, citizens' complaints, and general inquiries; differentiates between routine, priority, and emergency request as required. Assigns, coordinates and dispatches field units in response to requests for services, advises responding units of possible problem areas and monitors field units activities, including Code 3 and emergency responses. Monitors emergency communications of other police and fire agencies to determine needs for assistance and ensures that assigned calls and other relevant information are entered into the station computer. Acts as a liaison between station personnel, other law enforcement agencies, emergency service organizations, and the Sheriff's Radio Center, as directed. Assumes full radio dispatching responsibility on an assigned frequency in the event of power failure or other emergency situation at the Sheriff's Radio Center. Issues station file control numbers to track official reports; reviews the contents of these reports to ensure they are complete and accurate, performs various routine desk functions, including compilation and entering of statistical data in law enforcement databases to prepare crime and other reports. Assigns and oversees work performed by inmate laborers under the general supervision of sworn personnel. Receives, lists, catalogues, stores, and releases personal and/or evidentiary property at a patrol station in compliance with established departmental policy, practices, and procedures. May transport, load, and unload large, bulky and/or heavy personal and/or evidentiary property to a warehouse or other location as directed. Assists patrol station personnel with crime prevention functions acting as liaison to other public agencies and private prevention organizations involved in crime prevention; maintains inventory of crime prevention resources; distributes crime prevention materials and resources; and participates in maintaining station crime prevention budget needs. Assists in the investigation of alleged violations of laws and regulations by gathering, assembling, and examining a variety of records and data pertinent to the case being investigated. Drives throughout Los Angeles County or has the ability to utilize an alternative method of transportation when needed to carry out job-related functions. Requirements SELECTION REQUIREMENTS Option I: Two years ofexperience working for a public safety agency* performing law enforcement-related services and support duties. *Public safety agencies include departments such as sheriff, police, military police, college or university police, and fire. No out-of-class experience will be accepted. OR Option II: Completion of 30 semester or 45 quarter units from an accredited college or university.** **In order to receive credit for any college coursework or Associate’s, Bachelor’s, or Master’s degree, applicants must attach/upload in NEOGOV a legible copy of the official transcript or degree . Foreign transcripts or degrees must be evaluated and submitted with their application at the time of application or within 15 calendar days of application. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. LICENSE A valid California class "C" driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related functions. PHYSICAL CLASS: 4 -Arduous Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information WORK CONDITIONS The Los Angeles County Sheriff's Department operates seven days a week, 24-hours a day, and has locations throughout the greater Los Angeles County. For this job posting, appointees must be willing to: work any shift. work overtime and consecutive shifts. work any day of the year. work with people of any race or ethnic group. work assignments with co-workers of the opposite sex. work in any location within the County of Los Angeles have split or varied days off. deal with people who are hostile, irrational, emotionally distraught, or mentally ill. deal with volatile or life threatening situations. make appropriate split-second decisions in emergent, highly stressful situations. work independently and as a partner or team member with a variety of individuals. EXAMINATION CONTENT The examination will consist of a P.O.S.T. Entry-Level Dispatcher Selection Battery test that will evaluate verbal ability, reasoning, memory, and perceptual ability weighted 100%. The Battery is comprised of eleven (11) brief tests. Six of the tests use a traditional paper-and-pencil, multiple-choice format. The remaining five tests require that you listen to information and then answer multiple-choice questions contained in a test booklet. The P.O.S.T. Entry-Level Dispatcher Selection Battery test was developed and validated by the Commission of Peace Officer Standards and Training (P.O.S.T.). Applicants must achieve a passing score of 70% or higher on the Entry-Level Dispatcher Selection Battery test to be placed on the eligible register. The battery test is not reviewable by candidates per Civil Service Rule 7.19. RETAKE INFORMATION Applicants who fail or withdraw during the battery test may not compete in this examination more than once every three (3) months. Applicants who have recently taken the P.O.S.T. Entry-Level Dispatcher Selection Battery test with a different agency, must wait for a period of one month (30 calendar days) before taking the test again. RESCHEDULING PROCEDURE Your application will remain active for three (3) months from the date of your application. You may reschedule the P.O.S.T. Entry-Level Dispatcher Selection Battery test within a three-month period from the date of your application. You must take the P.O.S.T. Entry-level Dispatcher Selection Test Battery test before your application expires. TEST PREPARATION INFORMATION Study guides are available to help candidates prepare for the battery test. Copies may be downloaded from the California P.O.S.T. website : https://post.ca.gov/portals/0/post_docs/publications/Dispatcher_Selection_Test_Battery-Examinee_Guide.pdf . SCORE TRANSFERS Applicants who have taken and passed the California Commission P.O.S.T. Entry-level Dispatcher Selection Test Battery for 1) the Law Enforcement Technician, 2) the Public Response Dispatcher I, or 3) a battery test from a State of California law enforcement agency within the last 24 months, may have their test score transferred to this examination. To transfer a score, applicants must email the Sworn Examinations Unit at swornexam @lasd.org at the time of application. If applicants wish to retake the battery test instead of transferring their score from a previous examination, the latest test score will be the final score . All transferred scores are subject to verification by P.O.S.T.'s Standards and Evaluations Services Bureau. ELIGIBILITY INFORMATION Applications will be processed on an as received basis and candidates will be promulgated to the eligible register accordingly. Successful candidates will remain on the eligible register in the order of their score group, for a period of twelve (12) months from the date of promulgation. Candidates who are on the eligible register may not reapply for this examination more than once every twelve (12) months. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in the Los Angeles County Sheriff's Department Lancaster and Palmdale stations only. ELECTRONIC CORRESPONDENCE All correspondence will be sent to the email address provided on the application. It is important that applicants provide a valid email address. Please add the following email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: qmmao@lasd.org swornexam@lasd.org ehire@lasd.org info@governmentjobs.com Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. SPECIAL INFORMATION DISPATCHER COURSE Successful completion of a three-week Public Safety Dispatcher basic course is required prior to the completion of the candidate's probationary period. This course is provided by the Los Angeles County Sheriff's Department. Alternate training of the above dispatcher course may be provided by a community college and successful completion may be accepted by the Sheriff's Department. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department has a "zero tolerance " policy for its employees for the use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. DISQUALIFICATION The background questions in the Supplemental Questionnaire (SQ) are utilized to ensure applicants meet the standards of the Los Angeles County Sheriff's Department. Applicants who fail any background question(s) will be disqualified and will have to wait a minimum of twelve (12) months after the date of the disqualification to reapply. LASD HIRING PROCESS 1. Application (including SQ) 2. P.O.S.T. Entry-level Dispatcher Selection Battery Test 3. Selection Interview 4. Background Investigation 5. Medical Evaluation If during the hiring process, the Department determines that one or more components have expired prior to hire, the candidate will be required to complete the expired component(s) again. PRE-INVESTIGATIVE QUESTIONNAIRE Candidates will be required to complete a Pre-Investigative Questionnaire that will consist of questions regarding narcotics use, theft, arrest history, domestic violence, and driving history. Examples of disqualifying factors include but are not limited to: failure to appear to scheduled appointments, felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns, suspended license, driving under the influence, poor credit or employment history, substance abuse, and active criminal probation. PERSONAL HISTORY STATEMENT (PHS) Candidates will receive an email to complete a Personal History Statement (PHS) and will be required to submit specific documents (i.e., driver license, social security card, birth/marriage certificate(s) etc.). It is the candidate's responsibility to bring both original documents and copies to the background intake appointment. LASD representatives will verify the copies against the original documents and return all original documents. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which includes, but is not limited to discrepancy interviews, a Live Scan (fingerprint search), polygraph examination, law enforcement agency checks, and residence/employment checks. Candidates who complete the background investigation may be selected for the position and will be extended a conditional offer of employment prior to the medical evaluation. Candidates who are disqualified from the background investigation may be ineligible to reapply for a minimum of twelve (12) months. MEDICAL EVALUATION The medical evaluation assesses physical ability, ensuring capability to participate in the demanding duties of the position. Candidates who do not pass the medical evaluation may be ineligible to reapply for the position for a minimum of twelve (12) months. APPLICATION AND FILING INFORMATION All applicants are required to submit an online County of Los Angeles Sheriff's Department employment application. All information, including the selection requirements (i.e., work experience, and education) is subject to verification and their application may be rejected at any time during the selection process. The acceptance of their application depends on whether they have clearly shown that they meet the selection requirements. INSTRUCTIONS FOR FILING ONLINE To apply for this examination, click on the "Apply" button located on the top right corner of the screen. Applications must be submitted electronically by 5:00 pm (PT), on the last day of the application period. Applicants will be asked to provide required documents during the background process. Applicants must upload any required documents as attachments to their application within 15 calendar days from the day they applied (only if required). To ensure applicants have the best experience possible, it is recommended that they use a desktop or laptop to apply using the most up-to-date version of Google Chrome or Microsoft Edge. COMPUTER AND INTERNET ACCESS AT LIBRARIES Applications can be completed on computers at public libraries throughout Los Angeles County for those applicants who may not have regular access to a computer or the internet. Information about library reopening's may be found at Library Reopening - LA County Library . NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member's or a friend's user ID and password may erase a candidate's original application record, and may result in a rejection of your application. SOCIAL SECURITY NUMBER All applicants must include their social security number for record control purposes. Federal law requires that all employed persons have a social security number. ADA Coordinator Phone: (323) 981-5800 Teletype Phone: (213) 626-0251 California Relay Services Phone: (800) 735-2922 Alternate TTY Phone: (323) 267-6669 Department Contact Name: Sworn Examinations Unit Department Contact Phone: (323) 981-5800 Department Contact email: swornexam@lasd.org For detailed information, please click here
May 18, 2024
Full Time
Position/Program Information LOS ANGELES COUNTY SHERIFF'S DEPARTMENT FIRST DAY OF FILING: May 17, 2024, at 8:00 A.M. (PT) EXAM NUMBER: J2745U TYPE OF RECRUITMENT: Open Competitive Job Opportunity FILING TYPE: Open Continuous The application filing period will be open continuous, but may be suspended AT ANY TIME without prior notice AND this examination may reopen as the needs of the service require. It is recommended that you complete your application using a desktop or laptop. Note that the system also requires email verification for each new email address, which may result in delays in submitting an application. It is recommended that each applicant create a profile before the application start date. CLASSIFICATION STANDARDS Positions allocable to this class assist sworn personnel by independently performing technical law enforcement-related services and support functions in the Sheriff's Department. Essential Job Functions Prepares requisitions for unit supplies, maintains supply inventory in computer system, and determines replacement or restocking needs; picks up unit supplies and vehicle parts as needed and may be required to bend, stoop, or do occasional heavy lifting in the performance of such duties. Ensures that departmental vehicles are inspected, serviced, and maintained in order to meet the operational needs of the facility or unit, and completes reports to record monthly mileage usage, consumption of gas and oil, gas and oil quantities on hand and credit card usage. Coordinates maintenance and repairs of facility vehicles and maintains vehicle maintenance and repair records. Receives telephone and in-person requests for services, including 911 emergencies and fire calls, citizens' complaints, and general inquiries; differentiates between routine, priority, and emergency request as required. Assigns, coordinates and dispatches field units in response to requests for services, advises responding units of possible problem areas and monitors field units activities, including Code 3 and emergency responses. Monitors emergency communications of other police and fire agencies to determine needs for assistance and ensures that assigned calls and other relevant information are entered into the station computer. Acts as a liaison between station personnel, other law enforcement agencies, emergency service organizations, and the Sheriff's Radio Center, as directed. Assumes full radio dispatching responsibility on an assigned frequency in the event of power failure or other emergency situation at the Sheriff's Radio Center. Issues station file control numbers to track official reports; reviews the contents of these reports to ensure they are complete and accurate, performs various routine desk functions, including compilation and entering of statistical data in law enforcement databases to prepare crime and other reports. Assigns and oversees work performed by inmate laborers under the general supervision of sworn personnel. Receives, lists, catalogues, stores, and releases personal and/or evidentiary property at a patrol station in compliance with established departmental policy, practices, and procedures. May transport, load, and unload large, bulky and/or heavy personal and/or evidentiary property to a warehouse or other location as directed. Assists patrol station personnel with crime prevention functions acting as liaison to other public agencies and private prevention organizations involved in crime prevention; maintains inventory of crime prevention resources; distributes crime prevention materials and resources; and participates in maintaining station crime prevention budget needs. Assists in the investigation of alleged violations of laws and regulations by gathering, assembling, and examining a variety of records and data pertinent to the case being investigated. Drives throughout Los Angeles County or has the ability to utilize an alternative method of transportation when needed to carry out job-related functions. Requirements SELECTION REQUIREMENTS Option I: Two years ofexperience working for a public safety agency* performing law enforcement-related services and support duties. *Public safety agencies include departments such as sheriff, police, military police, college or university police, and fire. No out-of-class experience will be accepted. OR Option II: Completion of 30 semester or 45 quarter units from an accredited college or university.** **In order to receive credit for any college coursework or Associate’s, Bachelor’s, or Master’s degree, applicants must attach/upload in NEOGOV a legible copy of the official transcript or degree . Foreign transcripts or degrees must be evaluated and submitted with their application at the time of application or within 15 calendar days of application. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. LICENSE A valid California class "C" driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related functions. PHYSICAL CLASS: 4 -Arduous Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information WORK CONDITIONS The Los Angeles County Sheriff's Department operates seven days a week, 24-hours a day, and has locations throughout the greater Los Angeles County. For this job posting, appointees must be willing to: work any shift. work overtime and consecutive shifts. work any day of the year. work with people of any race or ethnic group. work assignments with co-workers of the opposite sex. work in any location within the County of Los Angeles have split or varied days off. deal with people who are hostile, irrational, emotionally distraught, or mentally ill. deal with volatile or life threatening situations. make appropriate split-second decisions in emergent, highly stressful situations. work independently and as a partner or team member with a variety of individuals. EXAMINATION CONTENT The examination will consist of a P.O.S.T. Entry-Level Dispatcher Selection Battery test that will evaluate verbal ability, reasoning, memory, and perceptual ability weighted 100%. The Battery is comprised of eleven (11) brief tests. Six of the tests use a traditional paper-and-pencil, multiple-choice format. The remaining five tests require that you listen to information and then answer multiple-choice questions contained in a test booklet. The P.O.S.T. Entry-Level Dispatcher Selection Battery test was developed and validated by the Commission of Peace Officer Standards and Training (P.O.S.T.). Applicants must achieve a passing score of 70% or higher on the Entry-Level Dispatcher Selection Battery test to be placed on the eligible register. The battery test is not reviewable by candidates per Civil Service Rule 7.19. RETAKE INFORMATION Applicants who fail or withdraw during the battery test may not compete in this examination more than once every three (3) months. Applicants who have recently taken the P.O.S.T. Entry-Level Dispatcher Selection Battery test with a different agency, must wait for a period of one month (30 calendar days) before taking the test again. RESCHEDULING PROCEDURE Your application will remain active for three (3) months from the date of your application. You may reschedule the P.O.S.T. Entry-Level Dispatcher Selection Battery test within a three-month period from the date of your application. You must take the P.O.S.T. Entry-level Dispatcher Selection Test Battery test before your application expires. TEST PREPARATION INFORMATION Study guides are available to help candidates prepare for the battery test. Copies may be downloaded from the California P.O.S.T. website : https://post.ca.gov/portals/0/post_docs/publications/Dispatcher_Selection_Test_Battery-Examinee_Guide.pdf . SCORE TRANSFERS Applicants who have taken and passed the California Commission P.O.S.T. Entry-level Dispatcher Selection Test Battery for 1) the Law Enforcement Technician, 2) the Public Response Dispatcher I, or 3) a battery test from a State of California law enforcement agency within the last 24 months, may have their test score transferred to this examination. To transfer a score, applicants must email the Sworn Examinations Unit at swornexam @lasd.org at the time of application. If applicants wish to retake the battery test instead of transferring their score from a previous examination, the latest test score will be the final score . All transferred scores are subject to verification by P.O.S.T.'s Standards and Evaluations Services Bureau. ELIGIBILITY INFORMATION Applications will be processed on an as received basis and candidates will be promulgated to the eligible register accordingly. Successful candidates will remain on the eligible register in the order of their score group, for a period of twelve (12) months from the date of promulgation. Candidates who are on the eligible register may not reapply for this examination more than once every twelve (12) months. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in the Los Angeles County Sheriff's Department Lancaster and Palmdale stations only. ELECTRONIC CORRESPONDENCE All correspondence will be sent to the email address provided on the application. It is important that applicants provide a valid email address. Please add the following email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: qmmao@lasd.org swornexam@lasd.org ehire@lasd.org info@governmentjobs.com Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. SPECIAL INFORMATION DISPATCHER COURSE Successful completion of a three-week Public Safety Dispatcher basic course is required prior to the completion of the candidate's probationary period. This course is provided by the Los Angeles County Sheriff's Department. Alternate training of the above dispatcher course may be provided by a community college and successful completion may be accepted by the Sheriff's Department. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department has a "zero tolerance " policy for its employees for the use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. DISQUALIFICATION The background questions in the Supplemental Questionnaire (SQ) are utilized to ensure applicants meet the standards of the Los Angeles County Sheriff's Department. Applicants who fail any background question(s) will be disqualified and will have to wait a minimum of twelve (12) months after the date of the disqualification to reapply. LASD HIRING PROCESS 1. Application (including SQ) 2. P.O.S.T. Entry-level Dispatcher Selection Battery Test 3. Selection Interview 4. Background Investigation 5. Medical Evaluation If during the hiring process, the Department determines that one or more components have expired prior to hire, the candidate will be required to complete the expired component(s) again. PRE-INVESTIGATIVE QUESTIONNAIRE Candidates will be required to complete a Pre-Investigative Questionnaire that will consist of questions regarding narcotics use, theft, arrest history, domestic violence, and driving history. Examples of disqualifying factors include but are not limited to: failure to appear to scheduled appointments, felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns, suspended license, driving under the influence, poor credit or employment history, substance abuse, and active criminal probation. PERSONAL HISTORY STATEMENT (PHS) Candidates will receive an email to complete a Personal History Statement (PHS) and will be required to submit specific documents (i.e., driver license, social security card, birth/marriage certificate(s) etc.). It is the candidate's responsibility to bring both original documents and copies to the background intake appointment. LASD representatives will verify the copies against the original documents and return all original documents. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which includes, but is not limited to discrepancy interviews, a Live Scan (fingerprint search), polygraph examination, law enforcement agency checks, and residence/employment checks. Candidates who complete the background investigation may be selected for the position and will be extended a conditional offer of employment prior to the medical evaluation. Candidates who are disqualified from the background investigation may be ineligible to reapply for a minimum of twelve (12) months. MEDICAL EVALUATION The medical evaluation assesses physical ability, ensuring capability to participate in the demanding duties of the position. Candidates who do not pass the medical evaluation may be ineligible to reapply for the position for a minimum of twelve (12) months. APPLICATION AND FILING INFORMATION All applicants are required to submit an online County of Los Angeles Sheriff's Department employment application. All information, including the selection requirements (i.e., work experience, and education) is subject to verification and their application may be rejected at any time during the selection process. The acceptance of their application depends on whether they have clearly shown that they meet the selection requirements. INSTRUCTIONS FOR FILING ONLINE To apply for this examination, click on the "Apply" button located on the top right corner of the screen. Applications must be submitted electronically by 5:00 pm (PT), on the last day of the application period. Applicants will be asked to provide required documents during the background process. Applicants must upload any required documents as attachments to their application within 15 calendar days from the day they applied (only if required). To ensure applicants have the best experience possible, it is recommended that they use a desktop or laptop to apply using the most up-to-date version of Google Chrome or Microsoft Edge. COMPUTER AND INTERNET ACCESS AT LIBRARIES Applications can be completed on computers at public libraries throughout Los Angeles County for those applicants who may not have regular access to a computer or the internet. Information about library reopening's may be found at Library Reopening - LA County Library . NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member's or a friend's user ID and password may erase a candidate's original application record, and may result in a rejection of your application. SOCIAL SECURITY NUMBER All applicants must include their social security number for record control purposes. Federal law requires that all employed persons have a social security number. ADA Coordinator Phone: (323) 981-5800 Teletype Phone: (213) 626-0251 California Relay Services Phone: (800) 735-2922 Alternate TTY Phone: (323) 267-6669 Department Contact Name: Sworn Examinations Unit Department Contact Phone: (323) 981-5800 Department Contact email: swornexam@lasd.org For detailed information, please click here
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $80,701 to $117,992 The salary in the Department of Water and Power is $87,403 to $108,576 and $103,293 to $128,328. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Systems Analyst analyzes procedures, methods and operations of computer-based information systems; designs, implements, and recommends information systems to improve the efficiency and economy of City operations; performs cost benefit and feasibility analyses related to the modification of existing computer-based information systems, the maintenance and support of information systems, or the implementation of new computer-based systems; accesses and analyzes information from automated files using high-level retrieval languages. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) 1. Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field; or 2. Graduation from an accredited four-year college or university and two years of full-time paid experience in a class at the level of Management Assistant which provides experience in: the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases; or performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system; or performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation; or 3. Two years of full-time paid experience as a Systems Aide with the City of Los Angeles; and Satisfactory completion of four courses, of at least three semester or four quarter units each, in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program from an accredited college or university.At least three of the courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. A course in systems analysis and design is especially desired, but not required. PROCESS NOTES Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. College students within three months of meeting the education requirements indicated under Requirement #1 may file for this examination. However, they cannot be appointed until they can provide proof that the full education requirements have been met.Applicants qualifying under Requirement #2 above must identify in the Supplemental Questions section of the application the specific projects that provide qualifying experience. The minor application, modification or use of existing systems is not considered to be qualifying experience.Four years of full-time paid experience in any of the areas noted in Requirement #2 above may be substituted for the required degree only. The two years' experience in the areas noted is still required to fully meet Requirement #2.Applicants qualifying under Requirement #3 above must list in the Supplemental Question section of the application the name of the school attended, course titles, number of units, completion dates, and grades. General education courses will not meet the education requirement outlined in Requirement #3 . A copy of the offering institution's catalog program description and course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.Applicants completing the exam process will be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following: Adobe Dreamweaver CS6 ACEAdobe Photoshop CS5 or CS6 ACEArcGIS Desktop Developer AssociateBMC Certified AdministratorCisco Certified Entry Networking Technician (CCENT)Cisco Certified Network Associate (CCNA)Citrix Certified Associate - Virtualization (CCA-V)CompTIA A+CompTIA Security+Delphi Developer CertificationEnterprise Administration AssociateEnterprise System Design AssociateEnterprise Geodata Management AssociateEnterprise Geodata Management ProfessionalHP Service ManagerIBM Certified Solutions ExpertIBM Certified OperatorIBM Certified Systems AdministratorJAVA SE Programmer CertificationLinux Foundation Certified System Administrator (LFCS)Linux Foundation Certified Engineer (LFCE)MCTS: Administering and Deploying System Center 2012 Configuration ManagerMicrosoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Developer (MCSD)Microsoft Certified Solutions Expert (MCSE)Microsoft Certified Systems Administrator (MCSA)Microsoft Certified Systems Engineer (MCSE)Microsoft Technology Associate (MTA)Microsoft Technology Associate: IT InfrastructureMicrosoft: Core Solutions of Microsoft SharePoint Server 2013Microsoft: Programming in HTML5 with JavaScript and CSS3Microsoft: Programming in C#Microsoft: Developing ASP.NET MVC Web ApplicationsMicrosoft: Windows Server 2008 Active Directory, ConfiguringMicrosoft: Windows Server 2008, Server AdministratorMicrosoft: Windows 7, ConfiguringMicrosoft: Windows 7, Enterprise Desktop Support TechnicianMicrosoft: Installing and Configuring Windows 10Microsoft: Installation, Storage, and Compute with Windows Server 2016Microsoft: Database FundamentalsCertified Novell Administrator (CNA)Oracle E-Business Suite R12: E-Business EssentialsOracle Database SQL Certified AssociateRed Hat Certified System Administrator (RHCSA)Unix System AdministrationVMware Certified Associate 6 - Data Center VirtualizationVMware Certified Professional 6.5 - Data Center Virtualization Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, October 26, 2023 to Thursday, November 9, 2023 Thursday, January 25, 2024 to Thursday, February 8, 2024 Friday, May 31, 2024 to Thursday, June 13, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Interpersonal Skills; Teamwork; Written Communication; Technology Application, including: office productivity tools and/or software; local area network (LAN) configurations and communication protocols; computer hardware and their use, networking devices, and software tools; various operating systems including their use, interoperability, capabilities, and limitations; basic principles and concepts of database design; systems development life cycle (SDLC) methodology including the associated steps and phases; cloud-based computing services and their use; disaster recovery systems, procedures, and/or best practices; Information Technology Service Management (ITSM) frameworks and methodologies; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Analyst. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. For candidates who apply between October 26, 2023 and November 9, 2023 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, JANUARY 3, 2024 AND TUESDAY, JANUARY 9, 2024. For candidates who apply between January 25, 2024 and February 8, 2024 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, MARCH 27, 2024 AND TUESDAY, APRIL 2, 2024. For candidates who apply between May 31, 2024 and June 13, 2024 , it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JULY 30, 2024 AND MONDAY, AUGUST 5, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Systems Analyst multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Mar 07, 2024
Full Time
DUTIES ANNUAL SALARY $80,701 to $117,992 The salary in the Department of Water and Power is $87,403 to $108,576 and $103,293 to $128,328. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Systems Analyst analyzes procedures, methods and operations of computer-based information systems; designs, implements, and recommends information systems to improve the efficiency and economy of City operations; performs cost benefit and feasibility analyses related to the modification of existing computer-based information systems, the maintenance and support of information systems, or the implementation of new computer-based systems; accesses and analyzes information from automated files using high-level retrieval languages. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) 1. Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field; or 2. Graduation from an accredited four-year college or university and two years of full-time paid experience in a class at the level of Management Assistant which provides experience in: the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases; or performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system; or performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation; or 3. Two years of full-time paid experience as a Systems Aide with the City of Los Angeles; and Satisfactory completion of four courses, of at least three semester or four quarter units each, in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program from an accredited college or university.At least three of the courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. A course in systems analysis and design is especially desired, but not required. PROCESS NOTES Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. College students within three months of meeting the education requirements indicated under Requirement #1 may file for this examination. However, they cannot be appointed until they can provide proof that the full education requirements have been met.Applicants qualifying under Requirement #2 above must identify in the Supplemental Questions section of the application the specific projects that provide qualifying experience. The minor application, modification or use of existing systems is not considered to be qualifying experience.Four years of full-time paid experience in any of the areas noted in Requirement #2 above may be substituted for the required degree only. The two years' experience in the areas noted is still required to fully meet Requirement #2.Applicants qualifying under Requirement #3 above must list in the Supplemental Question section of the application the name of the school attended, course titles, number of units, completion dates, and grades. General education courses will not meet the education requirement outlined in Requirement #3 . A copy of the offering institution's catalog program description and course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.Applicants completing the exam process will be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following: Adobe Dreamweaver CS6 ACEAdobe Photoshop CS5 or CS6 ACEArcGIS Desktop Developer AssociateBMC Certified AdministratorCisco Certified Entry Networking Technician (CCENT)Cisco Certified Network Associate (CCNA)Citrix Certified Associate - Virtualization (CCA-V)CompTIA A+CompTIA Security+Delphi Developer CertificationEnterprise Administration AssociateEnterprise System Design AssociateEnterprise Geodata Management AssociateEnterprise Geodata Management ProfessionalHP Service ManagerIBM Certified Solutions ExpertIBM Certified OperatorIBM Certified Systems AdministratorJAVA SE Programmer CertificationLinux Foundation Certified System Administrator (LFCS)Linux Foundation Certified Engineer (LFCE)MCTS: Administering and Deploying System Center 2012 Configuration ManagerMicrosoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Developer (MCSD)Microsoft Certified Solutions Expert (MCSE)Microsoft Certified Systems Administrator (MCSA)Microsoft Certified Systems Engineer (MCSE)Microsoft Technology Associate (MTA)Microsoft Technology Associate: IT InfrastructureMicrosoft: Core Solutions of Microsoft SharePoint Server 2013Microsoft: Programming in HTML5 with JavaScript and CSS3Microsoft: Programming in C#Microsoft: Developing ASP.NET MVC Web ApplicationsMicrosoft: Windows Server 2008 Active Directory, ConfiguringMicrosoft: Windows Server 2008, Server AdministratorMicrosoft: Windows 7, ConfiguringMicrosoft: Windows 7, Enterprise Desktop Support TechnicianMicrosoft: Installing and Configuring Windows 10Microsoft: Installation, Storage, and Compute with Windows Server 2016Microsoft: Database FundamentalsCertified Novell Administrator (CNA)Oracle E-Business Suite R12: E-Business EssentialsOracle Database SQL Certified AssociateRed Hat Certified System Administrator (RHCSA)Unix System AdministrationVMware Certified Associate 6 - Data Center VirtualizationVMware Certified Professional 6.5 - Data Center Virtualization Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, October 26, 2023 to Thursday, November 9, 2023 Thursday, January 25, 2024 to Thursday, February 8, 2024 Friday, May 31, 2024 to Thursday, June 13, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Interpersonal Skills; Teamwork; Written Communication; Technology Application, including: office productivity tools and/or software; local area network (LAN) configurations and communication protocols; computer hardware and their use, networking devices, and software tools; various operating systems including their use, interoperability, capabilities, and limitations; basic principles and concepts of database design; systems development life cycle (SDLC) methodology including the associated steps and phases; cloud-based computing services and their use; disaster recovery systems, procedures, and/or best practices; Information Technology Service Management (ITSM) frameworks and methodologies; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Analyst. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. For candidates who apply between October 26, 2023 and November 9, 2023 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, JANUARY 3, 2024 AND TUESDAY, JANUARY 9, 2024. For candidates who apply between January 25, 2024 and February 8, 2024 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, MARCH 27, 2024 AND TUESDAY, APRIL 2, 2024. For candidates who apply between May 31, 2024 and June 13, 2024 , it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JULY 30, 2024 AND MONDAY, AUGUST 5, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Systems Analyst multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
Mar 26, 2024
Full Time
Summary If working with these technologies excites you, read the rest of the job posting and enter your application to start your journey to further your career at the City of Escondido where we leverage today’s technology to improve the quality of life for our residents. Key Knowledge Areas: Advanced Network Infrastructure Design and Management (LAN/WAN/Fiber/Wireless P2P/Cellular/Etc.)Microsoft Enterprise Site with M365/E5 Security Licensing/Exchange Hybrid Administration Active Directory and Azure AD Management IT Security Practices and Compliance (DOJ/CJIS, PCI DSS, NCUA Standards) High-Availability Infrastructure Management (VMware/vxRail, Hyper-V) ITIL Framework/Service Desk Management with Freshservice Cloud Computing (AWS, Azure, Google Cloud) Open Data and Integrations via API This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location , consider a career with the City of Escondido. We have an opening for the position of Senior Network Systems Technician in our Information Systems Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, leads, oversees, and participates in the more complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks; installs, configures, test and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineer, Network Systems Technicians and end users; installs and troubleshoots advanced and complex software and hardware configurations; and consults with department representatives to determine hardware/software requirements and develops specifications; and performs a variety of technical tasks relative to assigned areas of responsibility. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City's local and wide area networks. Trains assigned employees in their areas of work including network systems methods, procedures, and techniques. Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures. Installs and configures complex network hardware, software and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems. Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit/channel service unit, and other network equipment and software. Oversees and participates in investigating, analyzing and resolving complex network-related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements. Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations. Provides support to network server administrative and maintenance operations; performs back-ups; installs and configures software; installs networked equipment including printers. Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems. Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals. Researches and recommends the purchase of computer related equipment and peripherals; orders equipment and software as necessary. Collaborates with customers to determine the best hardware and software for departmental technology projects. Performs complex system-wide or network-wide audits, and generates reports that include system performance, recommended changes, and any other possible data of interest, such as system security. Assists other departments in designing, and possibly authoring the documents/programs; customizes installed software to the specific requirements of a department. Develops network and system topology maps that assist other staff members in the department or organization to understand the relationships between systems. Works with other positions in the department to learn the day-to-day operation of all systems. Responds to public inquiries in a courteous manner; provides information within the area of assignment; resolves complaints in an efficient and timely manner. Estimates time, materials, and equipment required for jobs assigned; requisitions materials as required. Performs related duties as required. QUALIFICATIONS Knowledge of: Operations, services, and activities of a comprehensive local and wide area network program. Principles of lead supervision and training. Advanced principles and practices of network system design, installation and maintenance. Advanced principles of hardware and software configuration and installation. All operating systems that are in use within the entire organization including but not limited to Windows Desktop, Windows Server, Microsoft HyperV, and Apple IOS. All aspects of configuring and maintaining system security, network security, and site security for information systems. All available Wide Area Networking technologies currently in use within the organization, including installation and maintenance of routers, switches, access points, wireless LAN equipment and firewalls. Local Area Networking, including maintenance, installation, and troubleshooting techniques, especially dealing with the TCP/IP protocol and services, and managing a large diversified environment using TCP/IP. Advanced methods and techniques of troubleshooting hardware and software problems. Cabling protocols, hardware and software. Technical specifications, standard performance, and possible configuration options for all common components and peripherals. Distributed database installation, structuring, maintenance, and troubleshooting. The Internet, HTML, and CGI scripting, as well as desktop publishing or user interface design. The national telecommunications infrastructure and ability to work through problems with telecommunications provider to correctly diagnose problems, troubleshoot, and expedite orders, and minimize downtime. Principles of customer service. Pertinent federal, state and local codes, laws and regulations. Ability to: Lead, organize, and review the work of staff. Independently perform the most difficult network systems tasks. Interpret, explain, and enforce department policies and procedures. Evaluate complex hardware and software requirements. Implement complex hardware and software changes and enhancements. Analyze, troubleshoot and resolve highly technical networking issues. Install, configure, troubleshoot and/or repair complex hardware and software problems. Respond to requests and inquiries from network users and provide assistance as needed. Be adaptive towards new systems and technology that may be implemented in the organization. Understand the complex relationships between different components in a networked environment. Analyze and define problems and conceptualize feasible solutions, and present all practical solutions in a concise format to non-technical users. Develop and revise complex computer programs. Document and diagram existing code. Coordinate meetings for product/project demonstrations for the managers of a department and other members of the Information Systems staff. Evaluate existing systems and recommend possible enhancements to systems or network components. Make the necessary changes to any computer component within the organization. Lead and coordinate the activities of a computer user group. Train other employees on either a one-on-one basis, or in a group. Understand the complex relationships between various components of a distributed system. Understand the consequences of changes on individual systems with respect to the entire organizational system. Coordinate with other staff members to meet deadlines while minimizing downtime. Work independently in the absence of supervision. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field Experience: Four years (full-time equivalent) of increasingly responsible network administration experience including two years (full-time equivalent) of experience at a level comparable to a Network Systems Engineer with the City. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job San Bernardino County Wants You To Join Our Team! Applications will be accepted until sufficient applications are received. We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $111,092.80 annually . San Bernardino County is recruiting for Planner III: Public Works Regulatory Specialists , who are responsible for a wide range of environmental planning duties in support of capital improvement projects and maintenance of existing public works facilities. DEPARTMENT OF PUBLIC WORKS The Department of Public Works is an innovative, forward-looking department that provides a wide variety of environmental and regulatory compliance services including California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) Compliance Services as well as other regulatory and environmental planning activities for a multitude of County Departments/Divisions including but not limited to Flood Control, Transportation, Solid Waste, and Special Districts. As such, the position requires an understanding of the planning, operating, and engineering characteristics of stormwater/flood projects and systems, transportation roadway and bridge projects, long term capital improvement projects and more. The Department of Public Works is responsible for preparing Federal and State regulatory applications and obtaining 404 permits, 401 certifications, and 1602 streambed alteration agreements for the construction and maintenance of public works facilities throughout the county by working closely with federal, state, and local resource agencies. The Department of Public Works is seeking to hire Planner III: Public Works Regulatory Specialists to support its Environmental Management Division ( EMD) - Maintenance Section . The Maintenance Section is responsible for all environmental clearance efforts in support of ongoing maintenance activities of Public Works facilities. The Maintenance section works with multiple divisions within Public Works but primarily supports Operations Divisions. EXAMPLES OF DUTIES: Prepare and manage the CEQA environmental review process for projects. The majority of CEQA documents are at the Categorical Exemption or Initial Study/Mitigated Negative Declaration level. If at the Initial Study/Mitigated Negative Declaration level, the Regulatory Specialist will coordinate with technical support staff internally to provide preliminary analysis of impacts, and/or procure a consultant who will prepare the CEQA documents with the required environmental technical reports. Prepare and manage the federal and state routine maintenance permit applications and provide oversight leading to successful receipt of permits. Management involves consultation with federal and state agencies including the U.S. Army Corps of Engineers, Regional Water Quality Control Board, U.S. Department of Fish and Wildlife, and California Department of Fish and Game. Prepare emergency permit applications documents/maps as needed in support of emergency operations work during storm season. Create or review GIS maps or data in support of permit applications. Procure environmental consulting services, manage contracts, process invoices, oversee schedule. Review encroachment permit applications to determine if an applicant's proposed project will have an environmental impact to a public works owned/maintained facility. Schedule and lead project meetings as needed. Provide planning support to Operations and other DPW staff on an as needed basis. Official Title: Planner III EXCELLENT BENEFITS CONDITIONS OF EMPLOYMENT 1) Pre-Employment Process : Applicants must successfully pass a background check prior to appointment. 2) Travel: Travel throughout the County is required. A valid California Class C driver's license is required at time of appointment and must be maintained during employment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Mileage reimbursement is available. 3) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. 4) GIS Knowledge: Any selected applicant who does not have GIS experience will be required to enroll in a GIS course within 6 months of employment. Minimum Requirements Applicants must possess the required experience and fulfill ONE of the required education options : EXPERIENCE Two (2) years of professional-level planning and project management experience in regulatory permitting and compliance, environmental review/analysis, or land use planning. -AND- EDUCATION Option 1: A Bachelor's Degree or higher in Planning, Environmental Science, Biology, Botany, Geographic Information Systems, Landscape Architecture, Geography, Engineering, or a closely related field. Option 2: An Associate Degree in Planning, Environmental Science, Biology, Botany, Geographic Information Systems, Landscape Architecture, Geography, Engineering, or closely related field - AND- O ne (1) year of planning-related experience which may include experience as an Engineering/ Land Use/Survey Technician or assisting with preparation/review of California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) applications for 404 permits/401 certifications (Clean Water Act), or Lake and Streambed Alteration Act (LSA) permits. Substitution: A Master’s Degree in one of the areas listed above or in Public/Business Administration or Project Management may substitute for one (1) year of the required experience. Desired Qualifications Seeking candidates knowledgeable of local, state and federal environmental laws, regulations, and standard practices, including NEPA, CEQA, Clean Water Act (404,401), ESA, CESA, California Fish and Game Code, Federal and State Habitat Restoration/Conservation Plans, and other applicable regulations and guidance. The ideal candidate will have professional experience using online Geographic Information Systems or ArcGIS Pro desktop application. Selection Process Application Procedure : Complete and submit the online employment application and supplemental questionnaire in order to be considered. Applications will be received until a sufficient number of applications are received. Applicants are encouraged to apply as soon as possible to ensure consideration as recruitment may close at any time. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
May 12, 2024
Full Time
The Job San Bernardino County Wants You To Join Our Team! Applications will be accepted until sufficient applications are received. We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $111,092.80 annually . San Bernardino County is recruiting for Planner III: Public Works Regulatory Specialists , who are responsible for a wide range of environmental planning duties in support of capital improvement projects and maintenance of existing public works facilities. DEPARTMENT OF PUBLIC WORKS The Department of Public Works is an innovative, forward-looking department that provides a wide variety of environmental and regulatory compliance services including California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) Compliance Services as well as other regulatory and environmental planning activities for a multitude of County Departments/Divisions including but not limited to Flood Control, Transportation, Solid Waste, and Special Districts. As such, the position requires an understanding of the planning, operating, and engineering characteristics of stormwater/flood projects and systems, transportation roadway and bridge projects, long term capital improvement projects and more. The Department of Public Works is responsible for preparing Federal and State regulatory applications and obtaining 404 permits, 401 certifications, and 1602 streambed alteration agreements for the construction and maintenance of public works facilities throughout the county by working closely with federal, state, and local resource agencies. The Department of Public Works is seeking to hire Planner III: Public Works Regulatory Specialists to support its Environmental Management Division ( EMD) - Maintenance Section . The Maintenance Section is responsible for all environmental clearance efforts in support of ongoing maintenance activities of Public Works facilities. The Maintenance section works with multiple divisions within Public Works but primarily supports Operations Divisions. EXAMPLES OF DUTIES: Prepare and manage the CEQA environmental review process for projects. The majority of CEQA documents are at the Categorical Exemption or Initial Study/Mitigated Negative Declaration level. If at the Initial Study/Mitigated Negative Declaration level, the Regulatory Specialist will coordinate with technical support staff internally to provide preliminary analysis of impacts, and/or procure a consultant who will prepare the CEQA documents with the required environmental technical reports. Prepare and manage the federal and state routine maintenance permit applications and provide oversight leading to successful receipt of permits. Management involves consultation with federal and state agencies including the U.S. Army Corps of Engineers, Regional Water Quality Control Board, U.S. Department of Fish and Wildlife, and California Department of Fish and Game. Prepare emergency permit applications documents/maps as needed in support of emergency operations work during storm season. Create or review GIS maps or data in support of permit applications. Procure environmental consulting services, manage contracts, process invoices, oversee schedule. Review encroachment permit applications to determine if an applicant's proposed project will have an environmental impact to a public works owned/maintained facility. Schedule and lead project meetings as needed. Provide planning support to Operations and other DPW staff on an as needed basis. Official Title: Planner III EXCELLENT BENEFITS CONDITIONS OF EMPLOYMENT 1) Pre-Employment Process : Applicants must successfully pass a background check prior to appointment. 2) Travel: Travel throughout the County is required. A valid California Class C driver's license is required at time of appointment and must be maintained during employment. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Mileage reimbursement is available. 3) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. 4) GIS Knowledge: Any selected applicant who does not have GIS experience will be required to enroll in a GIS course within 6 months of employment. Minimum Requirements Applicants must possess the required experience and fulfill ONE of the required education options : EXPERIENCE Two (2) years of professional-level planning and project management experience in regulatory permitting and compliance, environmental review/analysis, or land use planning. -AND- EDUCATION Option 1: A Bachelor's Degree or higher in Planning, Environmental Science, Biology, Botany, Geographic Information Systems, Landscape Architecture, Geography, Engineering, or a closely related field. Option 2: An Associate Degree in Planning, Environmental Science, Biology, Botany, Geographic Information Systems, Landscape Architecture, Geography, Engineering, or closely related field - AND- O ne (1) year of planning-related experience which may include experience as an Engineering/ Land Use/Survey Technician or assisting with preparation/review of California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) applications for 404 permits/401 certifications (Clean Water Act), or Lake and Streambed Alteration Act (LSA) permits. Substitution: A Master’s Degree in one of the areas listed above or in Public/Business Administration or Project Management may substitute for one (1) year of the required experience. Desired Qualifications Seeking candidates knowledgeable of local, state and federal environmental laws, regulations, and standard practices, including NEPA, CEQA, Clean Water Act (404,401), ESA, CESA, California Fish and Game Code, Federal and State Habitat Restoration/Conservation Plans, and other applicable regulations and guidance. The ideal candidate will have professional experience using online Geographic Information Systems or ArcGIS Pro desktop application. Selection Process Application Procedure : Complete and submit the online employment application and supplemental questionnaire in order to be considered. Applications will be received until a sufficient number of applications are received. Applicants are encouraged to apply as soon as possible to ensure consideration as recruitment may close at any time. There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER MV1848B-EA TYPE OF RECRUITMENT Open Competitive Job Opportunity - Emergency FIRST DAY OF FILING Applications will be accepted starting Monday, May 13, 2024, at 10:00 A.M. (PT) until Monday, May 20, 2024, at 5:00 P.M. (PT) __________________________________________________________________ The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Military and Veterans Affairs is seeking qualified candidates to fill emergency Management Analyst vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Management Analyst . DEFINITION: Performs a variety of analytical, technical, and/or confidential and sensitive assignments in core functional areas of human resources, contract development and administration, or health programs operations and administration. CLASSIFICATION STANDARDS: This is a broad-based, flexibly-staffed class in which incumbents utilize a similar level of analytical and technical skills and abilities while drawing upon knowledge acquired through specialized experience, training, and/or education. Positions allocable to this class that function in human resources and contracts development and administration are located in a central administrative department or the central administrative office of a line department; and positions that function in line department health programs are located in the centralized program-support function or in a centrally-administered, department-wide program. Incumbents typically report to a higher-level analyst or supervisor, and are responsible for carrying out a variety of analytical and technical assignments within the aforementioned areas. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in interacting with internal and external higher-level staff and management in the planning and coordination of work efforts. Incumbents in this class receive general supervision while independently carrying out a variety of routine to moderately complex assignments, and more direct supervision during the performance of complex assignments. Each require the use of established research and analytical methods and techniques and sound professional judgment to analyze related problems and issues and identify and select the most appropriate course of action from a set of alternatives. Recommendations made at this level impact higher-level staff and management decisions. Assignments are made in terms of objectives, priorities and deadlines to be achieved, with incumbents exercising responsibility in planning and carrying out the successive steps required to complete the work. Assignments are typically covered by established guidelines and methods. However, more complex assignments may require incumbents to make independent interpretations of data gathering methods and analytical techniques in order to achieve study objectives, or seek guidance from a supervisor in situations where existing guidelines, methods and procedures cannot be applied or require significant deviations. Completed work products are evaluated for technical soundness and conformity to pertinent policies and requirements. Management Analyst is distinguished from the Management Assistant in that the latter represents an entry-level class in which incumbents learn to apply a basic knowledge of the principles, concepts and methods used to research, analyze and resolve problems associated with designated administrative functional areas, whereas the former carries out the full range of routine to moderately complex assignments in order to gain additional professional experience in preparation for advancement to the Administrative Services Manager I or Health Program Analyst I class. Essential Job Functions DUTIES AND RESPONSIBILITIES: Provide support to Executive Leadership on drafting motions and analyzing legislation around homeless programs and initiatives. Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., Internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis. Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results. Develops and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities. Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. REQUIRED COMPETENCIES AND QUALIFICATION STANDARDS: Knowledge: Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources. Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Skills: Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals. Time Management - Managing one's own time and the time of others. Instructing - Teaching others how to do something. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Abilities: Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Written Expression - The ability to communicate information and ideas in writing so others will understand. Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). WORK STYLES: Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the work place. Cooperation - Job requires being pleasant with others on the job and displaying good-natured, cooperative attitude. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Integrity - Job requires being honest and ethical. Concern for others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Assertiveness - Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence - Job requires persistence in the face of obstacles. Initiative - Job requires a willingness to take on responsibilities and challenges. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Option 1: A Bachelor's degree from an accredited college or university -AND- Two years of experience performing basic to routine analytical assignments that involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. Option 2: A Master's degree or higher from an accredited college or university in a discipline related to core administrative areas such as contract development and administration or human resources; health programs analysis. Option 3: Four years of experience performing basic to routine analytical assignments which involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. You MUST meet one of the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment; and have a valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Positions within this class require light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. EXAM CONTENT Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. COMMENTS: Title changed effective March 29, 2011 FROM: Departmental Personnel Technician TO: Management Analyst. Additional Information ADDITIONAL INFORMATION Application & Filing Information: Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hr@mva.lacounty.gov as well as, noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Testing Accommodations Coordinator: hr@mva.lacounty.gov Teletype Phone: (800) 899-4099 California Relay Services Phone: (800) 735-2922 Have any questions about anything listed above? Contact us: Department Contact Name: Loida Blackley Department Contact Email: hr@mva.lacounty.gov Department Contact Phone: (213) 765-9620 Exam Number: MV1848B-EA EMPLOYMENT INFORMATION This examination will be used to fill homeless specific vacancies throughout the Department of Military and Veterans Affairs, including Bob Hope Patriotic Hall and field offices throughout the County. For detailed information, please click here Closing Date/Time: 5/20/2024 5:00 PM Pacific
May 09, 2024
Full Time
Position/Program Information EXAM NUMBER MV1848B-EA TYPE OF RECRUITMENT Open Competitive Job Opportunity - Emergency FIRST DAY OF FILING Applications will be accepted starting Monday, May 13, 2024, at 10:00 A.M. (PT) until Monday, May 20, 2024, at 5:00 P.M. (PT) __________________________________________________________________ The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Military and Veterans Affairs is seeking qualified candidates to fill emergency Management Analyst vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Management Analyst . DEFINITION: Performs a variety of analytical, technical, and/or confidential and sensitive assignments in core functional areas of human resources, contract development and administration, or health programs operations and administration. CLASSIFICATION STANDARDS: This is a broad-based, flexibly-staffed class in which incumbents utilize a similar level of analytical and technical skills and abilities while drawing upon knowledge acquired through specialized experience, training, and/or education. Positions allocable to this class that function in human resources and contracts development and administration are located in a central administrative department or the central administrative office of a line department; and positions that function in line department health programs are located in the centralized program-support function or in a centrally-administered, department-wide program. Incumbents typically report to a higher-level analyst or supervisor, and are responsible for carrying out a variety of analytical and technical assignments within the aforementioned areas. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in interacting with internal and external higher-level staff and management in the planning and coordination of work efforts. Incumbents in this class receive general supervision while independently carrying out a variety of routine to moderately complex assignments, and more direct supervision during the performance of complex assignments. Each require the use of established research and analytical methods and techniques and sound professional judgment to analyze related problems and issues and identify and select the most appropriate course of action from a set of alternatives. Recommendations made at this level impact higher-level staff and management decisions. Assignments are made in terms of objectives, priorities and deadlines to be achieved, with incumbents exercising responsibility in planning and carrying out the successive steps required to complete the work. Assignments are typically covered by established guidelines and methods. However, more complex assignments may require incumbents to make independent interpretations of data gathering methods and analytical techniques in order to achieve study objectives, or seek guidance from a supervisor in situations where existing guidelines, methods and procedures cannot be applied or require significant deviations. Completed work products are evaluated for technical soundness and conformity to pertinent policies and requirements. Management Analyst is distinguished from the Management Assistant in that the latter represents an entry-level class in which incumbents learn to apply a basic knowledge of the principles, concepts and methods used to research, analyze and resolve problems associated with designated administrative functional areas, whereas the former carries out the full range of routine to moderately complex assignments in order to gain additional professional experience in preparation for advancement to the Administrative Services Manager I or Health Program Analyst I class. Essential Job Functions DUTIES AND RESPONSIBILITIES: Provide support to Executive Leadership on drafting motions and analyzing legislation around homeless programs and initiatives. Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., Internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis. Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results. Develops and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities. Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended. Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. REQUIRED COMPETENCIES AND QUALIFICATION STANDARDS: Knowledge: Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources. Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Skills: Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals. Time Management - Managing one's own time and the time of others. Instructing - Teaching others how to do something. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Abilities: Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Written Expression - The ability to communicate information and ideas in writing so others will understand. Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). WORK STYLES: Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the work place. Cooperation - Job requires being pleasant with others on the job and displaying good-natured, cooperative attitude. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Integrity - Job requires being honest and ethical. Concern for others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Assertiveness - Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence - Job requires persistence in the face of obstacles. Initiative - Job requires a willingness to take on responsibilities and challenges. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Option 1: A Bachelor's degree from an accredited college or university -AND- Two years of experience performing basic to routine analytical assignments that involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. Option 2: A Master's degree or higher from an accredited college or university in a discipline related to core administrative areas such as contract development and administration or human resources; health programs analysis. Option 3: Four years of experience performing basic to routine analytical assignments which involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas. You MUST meet one of the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment; and have a valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Positions within this class require light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. EXAM CONTENT Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. COMMENTS: Title changed effective March 29, 2011 FROM: Departmental Personnel Technician TO: Management Analyst. Additional Information ADDITIONAL INFORMATION Application & Filing Information: Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hr@mva.lacounty.gov as well as, noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Testing Accommodations Coordinator: hr@mva.lacounty.gov Teletype Phone: (800) 899-4099 California Relay Services Phone: (800) 735-2922 Have any questions about anything listed above? Contact us: Department Contact Name: Loida Blackley Department Contact Email: hr@mva.lacounty.gov Department Contact Phone: (213) 765-9620 Exam Number: MV1848B-EA EMPLOYMENT INFORMATION This examination will be used to fill homeless specific vacancies throughout the Department of Military and Veterans Affairs, including Bob Hope Patriotic Hall and field offices throughout the County. For detailed information, please click here Closing Date/Time: 5/20/2024 5:00 PM Pacific