City of Des Moines, Iowa
Des Moines, Iowa, United States
Distinguishing Features of the Class This is highly responsible work operating an emergency service console receiving and dispatching emergency and non-emergency service calls on an assigned shift. Work requires the prompt, efficient and accurate receiving, dispatching, and processing of emergency service calls over the 911 and related emergency systems from the general public and other authorized personnel requiring emergency actions by police and fire units. Although new or unusual problems may be referred to a superior for advice and assistance, work is ordinarily performed independently following established procedures. This position will augment our full time Telecommunicator staff by filling vacant shifts to provide minimal staffing. Available hours will vary throughout the 24/7 period depending on daily, special or emergent staffing needs. These will be either 4- or 8-hour shifts within the scheduled shifts below. The ideal candidate will work at least 12 hours per month. 1st Shift: 10:30pm - 6:30am 2nd Shift: 6:30am - 2:30pm 3rd Shift: 2:30pm - 10:30pm Performance Exam: finalists for the position will proceed to the next step in the recruitment process, which is CritiCall testing proctored onsite by the City of Des Moines. A description of the performance exam can be found here: Criticall: Pre-Employment Test: Computer and other related Skill/Ability Requirements Acceptable Experience and Training Graduation from high school or GED. Some college or prior experience as a 911 or similar type position preferred. Must successfully complete the Basic 40 Hour Telecommunicator Training required by the State of Iowa within the first year of employment. Must obtain NCIC and Emergency Medical Dispatch certifications during first year of employment and maintain throughout employment as a Senior Public Safety Dispatcher. EMD Certification preferred. CPR and AED training and CPR certification within the first year of employment. Required Special Qualifications Candidates for positions in this class must pass a post-employment offer physical examination and drug screen. Ability pass a background check. Examples of Essential Work (Illustrative Only) As a Call Taker: Receives calls for police, fire, and emergency medical services via 911 and other telephone lines; Determines the nature of the complaint by asking appropriate questions; Inputs information into the computer aided dispatch system (CADS) to include location, incident type and description of the incident; Routes non-service calls or calls for other agencies to proper local, state and federal agencies; On calls for emergency medical services, properly uses the protocols for questioning the caller and providing post dispatch and pre-arrival instructions; Sends and receives messages through a computer terminal connected to the IOWA/NCIC systems; Performs other related duties as assigned. As a Police Telecommunicator: Dispatches police units in a manner consistent with departmental policies and procedures including: Receives calls for service from the CADS or field personnel; Through the CADS, reviews the status of available units; Selects the unit(s) to respond to service calls and dispatches them by voice radio and/or mobile data computer; Enters changes in unit status into the CADS as changes occur; Performs other related duties as assigned. As a Fire Telecommunicator: Dispatches fire/rescue units in a manner consistent with departmental policies and procedures including: Receives calls for service from the CADS or field personnel; Selects the appropriate station(s) and transmits information over the fire radio; Enters changes in unit status into the CADS as changes occur; Performs other related duties as assigned. Click here for Benefit Summary Closing Date/Time: 9/23/2024 4:00 PM Central
Sep 04, 2024
Part Time
Distinguishing Features of the Class This is highly responsible work operating an emergency service console receiving and dispatching emergency and non-emergency service calls on an assigned shift. Work requires the prompt, efficient and accurate receiving, dispatching, and processing of emergency service calls over the 911 and related emergency systems from the general public and other authorized personnel requiring emergency actions by police and fire units. Although new or unusual problems may be referred to a superior for advice and assistance, work is ordinarily performed independently following established procedures. This position will augment our full time Telecommunicator staff by filling vacant shifts to provide minimal staffing. Available hours will vary throughout the 24/7 period depending on daily, special or emergent staffing needs. These will be either 4- or 8-hour shifts within the scheduled shifts below. The ideal candidate will work at least 12 hours per month. 1st Shift: 10:30pm - 6:30am 2nd Shift: 6:30am - 2:30pm 3rd Shift: 2:30pm - 10:30pm Performance Exam: finalists for the position will proceed to the next step in the recruitment process, which is CritiCall testing proctored onsite by the City of Des Moines. A description of the performance exam can be found here: Criticall: Pre-Employment Test: Computer and other related Skill/Ability Requirements Acceptable Experience and Training Graduation from high school or GED. Some college or prior experience as a 911 or similar type position preferred. Must successfully complete the Basic 40 Hour Telecommunicator Training required by the State of Iowa within the first year of employment. Must obtain NCIC and Emergency Medical Dispatch certifications during first year of employment and maintain throughout employment as a Senior Public Safety Dispatcher. EMD Certification preferred. CPR and AED training and CPR certification within the first year of employment. Required Special Qualifications Candidates for positions in this class must pass a post-employment offer physical examination and drug screen. Ability pass a background check. Examples of Essential Work (Illustrative Only) As a Call Taker: Receives calls for police, fire, and emergency medical services via 911 and other telephone lines; Determines the nature of the complaint by asking appropriate questions; Inputs information into the computer aided dispatch system (CADS) to include location, incident type and description of the incident; Routes non-service calls or calls for other agencies to proper local, state and federal agencies; On calls for emergency medical services, properly uses the protocols for questioning the caller and providing post dispatch and pre-arrival instructions; Sends and receives messages through a computer terminal connected to the IOWA/NCIC systems; Performs other related duties as assigned. As a Police Telecommunicator: Dispatches police units in a manner consistent with departmental policies and procedures including: Receives calls for service from the CADS or field personnel; Through the CADS, reviews the status of available units; Selects the unit(s) to respond to service calls and dispatches them by voice radio and/or mobile data computer; Enters changes in unit status into the CADS as changes occur; Performs other related duties as assigned. As a Fire Telecommunicator: Dispatches fire/rescue units in a manner consistent with departmental policies and procedures including: Receives calls for service from the CADS or field personnel; Selects the appropriate station(s) and transmits information over the fire radio; Enters changes in unit status into the CADS as changes occur; Performs other related duties as assigned. Click here for Benefit Summary Closing Date/Time: 9/23/2024 4:00 PM Central
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN PUBLIC SAFETY TELECOMMUNICATOR KINGMAN FIRE DEPARTMENT $21.40 - $25.68/HOURLY $44,512.00 - $53,414.40 /ANNUALLY (HIRE IN RANGE; DOQ) POSITION IS FLSA NON-EXEMPT Must be able to work rotating shifts Shifts are three 12-hr shifts (6 AM-6 PM; 6 PM-6 AM) and one 4-hr shift per 40-hour workweek Shift example: Week 1: Work Mon, Tues, Fri, Sat, Week 2: Work Sun, Wed, Thurs Open 24 hours per day, 365 days per year, including weekends and holidays Rotating shifts every 3 months Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE RECEIVED BY 08/31/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information. JOB SUMMARY Actively supports and upholds the Kingman Fire Department's mission and values. Under general supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, gathers, analyzes and reports critical information during life or death situations such as crimes in progress, medical emergencies and fire/rescue incidents; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. SUPERVISION RECEIVED Work is performed independently under the direction of the Communications Center Supervisor and the supervision of the Communications Center Manager. SUPERVISION EXERCISED Provides instruction, training, direction and evaluation to new employees of this class as assigned. Selected candidates will be required to complete the following steps: TESTING Self-Schedule (2 hours) Successfully complete CritiCall testing process, including meeting KPH requirements For a practice test and testing information go to https://criticall911.com/dispatcher-testing/applicants/ SIT-ALONG Will be scheduled upon successful completion of the above testing Attend a job shadowing with Public Safety Telecommunicator at the City of Kingman 911 Communications Center (minimum 2 hour sit-along). INTERVIEWS Oral Board Panel Interview Final Candidates will have a 2nd interview with Executive Staff BACKGROUND REVIEW Upon successful completion of all above Background Examination / Polygraph Testing PRE-EMPLOYMENT EVALUATIONS Upon successful completion of background and polygraph testing Medical, Hearing, and Vision Testing Psychiatric Evaluation Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from High School or equivalent including coursework in office and administration fields. Experience performing work with multiple priorities and multi-tasking, in a fast paced working environment. Experience working with the public, responding to inquiries and providing information. Computer experience with use of Microsoft Windows. Minimum keystrokes per hour of 3063 KPH for Data Entry and 1540 KPH for Data Entry Audio. OR any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Possess a valid Arizona Driver's License, or have the ability to obtain one prior to employment. Ability to accurately read and write the English language. Ability to pass an extensive background investigation, including fingerprinting and polygraph test. Must be able to adjust work schedule (hours and days of week) to ensure appropriate staffing levels are obtained and maintained 24 hours per day, 365 days per year, including weekends and holidays. Must be able to work rotating shifts in a call center environment. Shifts are three, 12-hr shifts (6AM-6PM; 6PM-6AM) and one, 4-hr shift per 40 hour work week. Shift example: Work Sun-Wed, off Thu-Sat; Work Wed-Sat, off Sun-Tue; Shifts rotate every 2 months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Provides excellent and proficient customer service to both internal and external customers. Accurately operates answers, evaluates, and prioritizes multi-line telephone devices including 9-1-1 telephony, administrative and business lines, TTY/TDD, and general public inquiries. Accurately dispatches, via radio and telephone, law enforcement, neighborhood services, fire and EMS units to respond to emergency and non-emergency incidents reported by members of the public. Utilizes CAD map and other mapping sources to correctly identify geographic location of callers as is indicated or needed to respond appropriately to requests for service. Utilizes multiple radio frequencies and telephone to orally communicate clear, concise information for response by field units including law enforcement, fire, emergency medical services and neighborhood services. Completes proper transfers or connections for incoming, outgoing and inter-office calls. Sends, routes, relays or refers callers or messages to the appropriate division or employee. Retrieves from and/or enters information into the National Crime Information Center (NCIC), Arizona Criminal Justice Information System (ACJIS) via JWI and other local, state and national computer files; confirms validity and status of information for other agencies. Utilizes the EMD (Emergency Medical Dispatching) system to provide specific information and instruction to callers and units responding to medical emergencies. Assists in troubleshooting as required and reports failures or problems with any system. Tests equipment as needed. As assigned to Communications Training Officer (CTO), provides on-the-job training and direction to new employees. Enters a variety of data related to warrants, citations, tickets, and/or information received from callers into a database. Makes sound decisions and quickly reacts positively under stressful conditions which typically entail the life or well-being of a citizen or public safety member who is in danger. Maintains confidentiality of work-related information. Maintains all required records and reports in a correct and timely manner. Works in a safe manner and reports unsafe activity and conditions. This position is subject to overtime and emergency recall during non-working hours due to staff shortage and/or operational needs. Maintains professional and effective working relationships by providing exceptional customer service and must be able to harmoniously work in a team environment. Maintains regular attendance and punctuality. PERIPHERAL DUTIES Attends and participates in meetings, trainings, and community events as a representative of the department as assigned. May provide testimony in court. Performs other duties as related or assigned. Miscellaneous COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 10/31/2024 5:00 PM Arizona
Sep 04, 2024
Full Time
Job Summary CITY OF KINGMAN PUBLIC SAFETY TELECOMMUNICATOR KINGMAN FIRE DEPARTMENT $21.40 - $25.68/HOURLY $44,512.00 - $53,414.40 /ANNUALLY (HIRE IN RANGE; DOQ) POSITION IS FLSA NON-EXEMPT Must be able to work rotating shifts Shifts are three 12-hr shifts (6 AM-6 PM; 6 PM-6 AM) and one 4-hr shift per 40-hour workweek Shift example: Week 1: Work Mon, Tues, Fri, Sat, Week 2: Work Sun, Wed, Thurs Open 24 hours per day, 365 days per year, including weekends and holidays Rotating shifts every 3 months Learn more about our Benefits & Wellness Incentives APPLICATIONS MUST BE RECEIVED BY 08/31/24 5:00PM OVERVIEW The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page, and our Go Kingman tourism page for more information. JOB SUMMARY Actively supports and upholds the Kingman Fire Department's mission and values. Under general supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, gathers, analyzes and reports critical information during life or death situations such as crimes in progress, medical emergencies and fire/rescue incidents; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. SUPERVISION RECEIVED Work is performed independently under the direction of the Communications Center Supervisor and the supervision of the Communications Center Manager. SUPERVISION EXERCISED Provides instruction, training, direction and evaluation to new employees of this class as assigned. Selected candidates will be required to complete the following steps: TESTING Self-Schedule (2 hours) Successfully complete CritiCall testing process, including meeting KPH requirements For a practice test and testing information go to https://criticall911.com/dispatcher-testing/applicants/ SIT-ALONG Will be scheduled upon successful completion of the above testing Attend a job shadowing with Public Safety Telecommunicator at the City of Kingman 911 Communications Center (minimum 2 hour sit-along). INTERVIEWS Oral Board Panel Interview Final Candidates will have a 2nd interview with Executive Staff BACKGROUND REVIEW Upon successful completion of all above Background Examination / Polygraph Testing PRE-EMPLOYMENT EVALUATIONS Upon successful completion of background and polygraph testing Medical, Hearing, and Vision Testing Psychiatric Evaluation Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Graduation from High School or equivalent including coursework in office and administration fields. Experience performing work with multiple priorities and multi-tasking, in a fast paced working environment. Experience working with the public, responding to inquiries and providing information. Computer experience with use of Microsoft Windows. Minimum keystrokes per hour of 3063 KPH for Data Entry and 1540 KPH for Data Entry Audio. OR any equivalent combination of education, experience, and training which provides the knowledge, skills and abilities necessary to perform the work. SPECIAL REQUIREMENTS Possess a valid Arizona Driver's License, or have the ability to obtain one prior to employment. Ability to accurately read and write the English language. Ability to pass an extensive background investigation, including fingerprinting and polygraph test. Must be able to adjust work schedule (hours and days of week) to ensure appropriate staffing levels are obtained and maintained 24 hours per day, 365 days per year, including weekends and holidays. Must be able to work rotating shifts in a call center environment. Shifts are three, 12-hr shifts (6AM-6PM; 6PM-6AM) and one, 4-hr shift per 40 hour work week. Shift example: Work Sun-Wed, off Thu-Sat; Work Wed-Sat, off Sun-Tue; Shifts rotate every 2 months. Essential Functions Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Provides excellent and proficient customer service to both internal and external customers. Accurately operates answers, evaluates, and prioritizes multi-line telephone devices including 9-1-1 telephony, administrative and business lines, TTY/TDD, and general public inquiries. Accurately dispatches, via radio and telephone, law enforcement, neighborhood services, fire and EMS units to respond to emergency and non-emergency incidents reported by members of the public. Utilizes CAD map and other mapping sources to correctly identify geographic location of callers as is indicated or needed to respond appropriately to requests for service. Utilizes multiple radio frequencies and telephone to orally communicate clear, concise information for response by field units including law enforcement, fire, emergency medical services and neighborhood services. Completes proper transfers or connections for incoming, outgoing and inter-office calls. Sends, routes, relays or refers callers or messages to the appropriate division or employee. Retrieves from and/or enters information into the National Crime Information Center (NCIC), Arizona Criminal Justice Information System (ACJIS) via JWI and other local, state and national computer files; confirms validity and status of information for other agencies. Utilizes the EMD (Emergency Medical Dispatching) system to provide specific information and instruction to callers and units responding to medical emergencies. Assists in troubleshooting as required and reports failures or problems with any system. Tests equipment as needed. As assigned to Communications Training Officer (CTO), provides on-the-job training and direction to new employees. Enters a variety of data related to warrants, citations, tickets, and/or information received from callers into a database. Makes sound decisions and quickly reacts positively under stressful conditions which typically entail the life or well-being of a citizen or public safety member who is in danger. Maintains confidentiality of work-related information. Maintains all required records and reports in a correct and timely manner. Works in a safe manner and reports unsafe activity and conditions. This position is subject to overtime and emergency recall during non-working hours due to staff shortage and/or operational needs. Maintains professional and effective working relationships by providing exceptional customer service and must be able to harmoniously work in a team environment. Maintains regular attendance and punctuality. PERIPHERAL DUTIES Attends and participates in meetings, trainings, and community events as a representative of the department as assigned. May provide testimony in court. Performs other duties as related or assigned. Miscellaneous COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development 2023-2024 Benefit Guide (PDF) Health Excellent medical, dental and vision insurance. Telemedicine available through BlueCare Anywhere for general medical and behavioral health. Flexible spending (FSA) or health savings accounts (HSA). Employer contribution to HSA equivalent to 50% of plan-year deductible. This is currently $750 for Single Coverage and $1,500 for Family Coverage. Employer-paid group basic life insurance coverage for employee and dependents on medical plan. Supplemental group insurance and third-party options available. Virgin Pulse, our comprehensive well-being platform designed to push you towardsgood health in mind, body and spirit. Participation incentives with up to $300 redeemable annually. Work/Life support services through the SupportLincEmployee Assistance Program (EAP). Six free counseling visits annually. Leave 12 paid holidays , including a floating birthday holiday each year. 16-35 paid vacation days per year. 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs. Shift fire personnel accrue leave at 1/3 more per pay period. 3.69 sick hrs per pay period (approx. 9-12 sick days per year). Shift fire personnel accrue leave at 1/3 more per pay period. Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked. Other leave types available, including: 10 hours of Volunteer Time Off (VTO). Up to 5 days for bereavement. Jury Duty. Military Training, and more. Leave donation program. Financial Tuition reimbursement up to $4,500 annually. Shift differential pay (2nd & 3rd shift). Bonus Programs. Skill-based, Certification & Bilingual Pay. Clothing Allowance for Uniformed Personnel. Recognition & Appreciation Quarterly Performance Conversations (TrakStar). Mission, Vision, Values (MVV) Excellence Awards. Safety Awards. Service Awards at 5, 10, 15, 20+ years of service. Biannual All-Employee BBQ Lunch. Annual Employee Pool Party. Retirement City matching to AZ State Retirement System & Long Term Disability (ASRS). Additional retirement solutions available through optional third-party on pre-tax basis, including457-deferred compensation and Roth IRA. Closing Date/Time: 10/31/2024 5:00 PM Arizona
San Marcos, TX
Police Department, Texas, United States
JOB SUMMARY $5,000 Hiring Incentive for applicants who hold a current Texas TCOLE Telecommunicator License Evening and Midnight Shift Differential Interviews tentatively scheduled for mid September with potential hire date in November Applicants must currently hold a valid TCOLE License to apply for this posting. JOB SUMMARY Dispatches appropriate police, fire, and/or EMS personnel; processes emergency and non-emergency calls; provides information and assistance to callers; maintains communication with callers and response personnel; prepares and maintains emergency communication records; operates and maintains various types of communications equipment; access to state and federal law enforcement databases; coordinates and performs a variety of dispatch functions on behalf of the City's 911 Communications Center and performs other related duties. Applicants must currently hold a valid TCOLE License to apply for this posting. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Answers, processes, documents, and prioritizes emergency and non-emergency calls for service from citizens, officers, local businesses, and other law enforcement agencies; obtains necessary information from callers in or to provide pre/post arrival instructions for medical, fire and police emergencies, such as but not limited to: CPR instructions, stroke diagnostics, escaping burning or flooding vehicles and structures, safety instructions for active shooter or crimes in progress. Dispatches appropriate police, fire, and/or EMS personnel; tracks the location and status of response units; maintains communication with field personnel; obtains and relays information including but not limited to incident locations, directions and caller/patient updates. Accesses and operates multiple confidential databases and programs. Processes officer requests for information including driver's license, license plate, and criminal history; enters lost/stolen property, missing persons, runaways, and protective orders; researches and confirms local, county, state and national warrants through multiple criminal justice databases that include but aren't limited to: Texas Crime Information Center (TCIC), National Crime Information Center (NCIC) and the National Law Enforcement Telecommunications System (NLETS). Maintains contact with City personnel and outside agencies during times of emergency; coordinates mutual aid to neighboring fire, EMS and law enforcement agencies. Updates and maintains contact information and lists for City departments, various police divisions and other local community emergency services Monitoring and operating multiple job-related software programs on various computers that include but are not limited to Computer Aided Dispatching (CAD), a multiline non-emergency and 9-1-1 phone system, communicating on a multichannel emergency radio system. Operates and assists in routine testing and maintenance of equipment including computers, radios and various communications devices; assists with routine maintenance and cleaning of the communications center including but not limited to workstations, breakrooms, kitchen, storage rooms and common areas. Communicating clearly both verbally and in writing; utilizing maps and other resource materials; multi-tasking during high levels of activities; controlling stressful emergency situations calmly and concisely; acquiring and maintaining a working knowledge of city streets, geography, boundaries, thoroughfares, landmarks, businesses, and locations of police and fire stations and districts; entering, retrieving, and compiling data from a variety of databases. Skill in typing and using computer systems. DECISION MAKING This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. One (1) experience in either an emergency dispatch center or closely related experience in fields such as: customer service, call centers or fast paced work environments. Must pass a skills test including an acceptable working knowledge of computer operations, data entry with an emphasis on accuracy and speed; make and carry out decisions; competently perform under stress when confronted with emergency and critical situations; perform a variety of tasks, often changing quickly from one task to another without loss of efficiency and composure; work without constant direct supervision. Must show consistent progress through and complete all modules in allotted time frame of the San Marcos 9-1-1 Telecommunications Training program. Must possess a valid Driver's License with an acceptable driving record. Must be able to work under adverse conditions and during unusual hours including nights, weekends, holidays and scheduled/unscheduled overtime. Must be a U.S. citizen at time of hire. PREFERRED QUALIFICATIONS Spanish desirable TCOLE Telecommunicators License CORE COMPETENCIES AND PHYSICAL DEMANDS JOB DIMENSIONS Able to work in a 24/7/365 emergency communications center; working during emergency events, holidays, nights, weekends, occasional overtime and must have flexibility in your schedule Must be able to read/comprehend emergency communications manuals, books, and records. Exceptional verbal and written communication skills are required; Must be able to interpret information given from citizens or responders quickly and translate effectively in emergency situations. Must be able to view, operate and manage multiple computer programs and emergency communications devices concurrently through multiple separate computers that is displayed across multi-tiered monitors. Must be able to maintain positive and professional working relationships with peers, personnel from other City departments, outside agencies, and the general public. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 45 pounds rarely. Subject to sitting, handling, fine dexterity, vision and hearing constantly; reaching, crawling, bending and twisting occasionally; standing, walking, lifting, carrying, pushing/pulling, kneeling, crouching, climbing, balancing and foot controls rarely. Working conditions involve ability to sit for extended periods of time and work in closed quarters with infrequent break periods; occasional exposure to variable and/or extreme weather conditions and infectious diseases; 9-1-1 Telecommunicators are considered essential staff even in emergency situations. The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 9/27/2024 11:59 PM Central
Aug 30, 2024
Full Time
JOB SUMMARY $5,000 Hiring Incentive for applicants who hold a current Texas TCOLE Telecommunicator License Evening and Midnight Shift Differential Interviews tentatively scheduled for mid September with potential hire date in November Applicants must currently hold a valid TCOLE License to apply for this posting. JOB SUMMARY Dispatches appropriate police, fire, and/or EMS personnel; processes emergency and non-emergency calls; provides information and assistance to callers; maintains communication with callers and response personnel; prepares and maintains emergency communication records; operates and maintains various types of communications equipment; access to state and federal law enforcement databases; coordinates and performs a variety of dispatch functions on behalf of the City's 911 Communications Center and performs other related duties. Applicants must currently hold a valid TCOLE License to apply for this posting. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Answers, processes, documents, and prioritizes emergency and non-emergency calls for service from citizens, officers, local businesses, and other law enforcement agencies; obtains necessary information from callers in or to provide pre/post arrival instructions for medical, fire and police emergencies, such as but not limited to: CPR instructions, stroke diagnostics, escaping burning or flooding vehicles and structures, safety instructions for active shooter or crimes in progress. Dispatches appropriate police, fire, and/or EMS personnel; tracks the location and status of response units; maintains communication with field personnel; obtains and relays information including but not limited to incident locations, directions and caller/patient updates. Accesses and operates multiple confidential databases and programs. Processes officer requests for information including driver's license, license plate, and criminal history; enters lost/stolen property, missing persons, runaways, and protective orders; researches and confirms local, county, state and national warrants through multiple criminal justice databases that include but aren't limited to: Texas Crime Information Center (TCIC), National Crime Information Center (NCIC) and the National Law Enforcement Telecommunications System (NLETS). Maintains contact with City personnel and outside agencies during times of emergency; coordinates mutual aid to neighboring fire, EMS and law enforcement agencies. Updates and maintains contact information and lists for City departments, various police divisions and other local community emergency services Monitoring and operating multiple job-related software programs on various computers that include but are not limited to Computer Aided Dispatching (CAD), a multiline non-emergency and 9-1-1 phone system, communicating on a multichannel emergency radio system. Operates and assists in routine testing and maintenance of equipment including computers, radios and various communications devices; assists with routine maintenance and cleaning of the communications center including but not limited to workstations, breakrooms, kitchen, storage rooms and common areas. Communicating clearly both verbally and in writing; utilizing maps and other resource materials; multi-tasking during high levels of activities; controlling stressful emergency situations calmly and concisely; acquiring and maintaining a working knowledge of city streets, geography, boundaries, thoroughfares, landmarks, businesses, and locations of police and fire stations and districts; entering, retrieving, and compiling data from a variety of databases. Skill in typing and using computer systems. DECISION MAKING This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) MINIMUM REQUIREMENTS High School Diploma or equivalent is required. One (1) experience in either an emergency dispatch center or closely related experience in fields such as: customer service, call centers or fast paced work environments. Must pass a skills test including an acceptable working knowledge of computer operations, data entry with an emphasis on accuracy and speed; make and carry out decisions; competently perform under stress when confronted with emergency and critical situations; perform a variety of tasks, often changing quickly from one task to another without loss of efficiency and composure; work without constant direct supervision. Must show consistent progress through and complete all modules in allotted time frame of the San Marcos 9-1-1 Telecommunications Training program. Must possess a valid Driver's License with an acceptable driving record. Must be able to work under adverse conditions and during unusual hours including nights, weekends, holidays and scheduled/unscheduled overtime. Must be a U.S. citizen at time of hire. PREFERRED QUALIFICATIONS Spanish desirable TCOLE Telecommunicators License CORE COMPETENCIES AND PHYSICAL DEMANDS JOB DIMENSIONS Able to work in a 24/7/365 emergency communications center; working during emergency events, holidays, nights, weekends, occasional overtime and must have flexibility in your schedule Must be able to read/comprehend emergency communications manuals, books, and records. Exceptional verbal and written communication skills are required; Must be able to interpret information given from citizens or responders quickly and translate effectively in emergency situations. Must be able to view, operate and manage multiple computer programs and emergency communications devices concurrently through multiple separate computers that is displayed across multi-tiered monitors. Must be able to maintain positive and professional working relationships with peers, personnel from other City departments, outside agencies, and the general public. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 45 pounds rarely. Subject to sitting, handling, fine dexterity, vision and hearing constantly; reaching, crawling, bending and twisting occasionally; standing, walking, lifting, carrying, pushing/pulling, kneeling, crouching, climbing, balancing and foot controls rarely. Working conditions involve ability to sit for extended periods of time and work in closed quarters with infrequent break periods; occasional exposure to variable and/or extreme weather conditions and infectious diseases; 9-1-1 Telecommunicators are considered essential staff even in emergency situations. The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 9/27/2024 11:59 PM Central
CHARLESTON COUNTY, SC
North Charleston, South Carolina, United States
Description Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking public safety employees from our local police, fire, and EMS agencies who have strong customer service skills and a passion for serving others. Continue serving the community on a part-time basis. Come Save Lives with Us! This is a Temporary Position and No Benefits are Associated with it. HIRING HOURLY: $22.22 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Duties and Responsibilities Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services. Shift Requirements: Temporary Public Safety Telecommunicators are required to work 24 hours per month in the Emergency Communications Center. Minimum Qualifications Must be 18 years of age or older by date of hire Have a High School Diploma or equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Must be a local public safety employee serviced by our Emergency Communications Center and receive approval from the agency to apply. Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH) Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided. Must not be in default with government subsidized student Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification. Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance Optional Life and Disability Insurance Optional Medical and Dependent Care Spending Accounts Annual and Sick Leave Fourteen (14) recognized Holidays South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program Longevity and Merit Pay Increases Optional Federal Credit Union Membership Leadership, Professional and Skill Development Training Employee Assistance Program Employee Well-being Program For more information, visit our benefits page .
Aug 10, 2024
Temporary
Description Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking public safety employees from our local police, fire, and EMS agencies who have strong customer service skills and a passion for serving others. Continue serving the community on a part-time basis. Come Save Lives with Us! This is a Temporary Position and No Benefits are Associated with it. HIRING HOURLY: $22.22 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Duties and Responsibilities Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services. Shift Requirements: Temporary Public Safety Telecommunicators are required to work 24 hours per month in the Emergency Communications Center. Minimum Qualifications Must be 18 years of age or older by date of hire Have a High School Diploma or equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Must be a local public safety employee serviced by our Emergency Communications Center and receive approval from the agency to apply. Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH) Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided. Must not be in default with government subsidized student Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification. Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance Optional Life and Disability Insurance Optional Medical and Dependent Care Spending Accounts Annual and Sick Leave Fourteen (14) recognized Holidays South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program Longevity and Merit Pay Increases Optional Federal Credit Union Membership Leadership, Professional and Skill Development Training Employee Assistance Program Employee Well-being Program For more information, visit our benefits page .
CHARLESTON COUNTY, SC
North Charleston, South Carolina, United States
Description Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary. Come Save Lives with Us! Visit http://workfor911.com/ to learn more about the CCCECC and positions available. Application review begins immediately. HIRING HOURLY: $20.65 or higher based on experience OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Charleston County Consolidated Emergency Communications Center Administrative Public Safety Telecommunicators primarily receive and process incoming non-emergency service requests coming into the 911 Center from a variety of sources. During normal operations, process police calls for service received on non-emergent and emergent lines. During emergency conditions or levels of high call volume, process calls using modified protocols for non-emergent and 911 calls. Enter call information into the Computer-Aided Dispatch (CAD) system and research CAD system to assist callers and first responders. * Monitor 911helpme.com and enter requests for service into CAD. * Perform daily checks of TDD/TDY, cell phones, and other equipment. Shift Requirements: Administrative Public Safety Telecommunicators work a 10-hour shift. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Administrative Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event. Minimum Qualifications Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year) Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays Employees are assigned to a shift after completing required classroom and on-the-job training Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event Must be 18 years of age or older by date of hire Have a High School Diploma or equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH) Complete required applicant testing. Must have no felony convictions; no current driving suspensions; misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification. Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance Optional Life and Disability Insurance Optional Medical and Dependent Care Spending Accounts Annual and Sick Leave Fourteen (14) recognized Holidays South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program Longevity and Merit Pay Increases Optional Federal Credit Union Membership Leadership, Professional and Skill Development Training Employee Assistance Program Employee Well-being Program For more information, visit our benefits page .
Jul 14, 2024
Full Time
Description Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary. Come Save Lives with Us! Visit http://workfor911.com/ to learn more about the CCCECC and positions available. Application review begins immediately. HIRING HOURLY: $20.65 or higher based on experience OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Charleston County Consolidated Emergency Communications Center Administrative Public Safety Telecommunicators primarily receive and process incoming non-emergency service requests coming into the 911 Center from a variety of sources. During normal operations, process police calls for service received on non-emergent and emergent lines. During emergency conditions or levels of high call volume, process calls using modified protocols for non-emergent and 911 calls. Enter call information into the Computer-Aided Dispatch (CAD) system and research CAD system to assist callers and first responders. * Monitor 911helpme.com and enter requests for service into CAD. * Perform daily checks of TDD/TDY, cell phones, and other equipment. Shift Requirements: Administrative Public Safety Telecommunicators work a 10-hour shift. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Administrative Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event. Minimum Qualifications Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year) Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays Employees are assigned to a shift after completing required classroom and on-the-job training Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event Must be 18 years of age or older by date of hire Have a High School Diploma or equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH) Complete required applicant testing. Must have no felony convictions; no current driving suspensions; misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification. Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance Optional Life and Disability Insurance Optional Medical and Dependent Care Spending Accounts Annual and Sick Leave Fourteen (14) recognized Holidays South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program Longevity and Merit Pay Increases Optional Federal Credit Union Membership Leadership, Professional and Skill Development Training Employee Assistance Program Employee Well-being Program For more information, visit our benefits page .
CHARLESTON COUNTY, SC
North Charleston, South Carolina, United States
Description Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary. Come Save Lives With Us! Visit http://workfor911.com/ to learn more about the CCCECC and positions available. Application review begins immediately. HIRING HOURLY: $22.22 or higher based on experience OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Duties and Responsibilities: Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services. Shift Requirements: Public Safety Telecommunicators work a 12.25-hour shift. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event. Minimum Qualifications Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year) Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays Employees are assigned to a shift after completing required classroom and on-the-job training Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event Must be 18 years of age or older by date of hire Have a High School Diploma or equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH) Complete required applicant testing. Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification. Knowledge, Skills and Abilities Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance Optional Life and Disability Insurance Optional Medical and Dependent Care Spending Accounts Annual and Sick Leave Fourteen (14) recognized Holidays South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program Longevity and Merit Pay Increases Optional Federal Credit Union Membership Leadership, Professional and Skill Development Training Employee Assistance Program Employee Well-being Program For more information, visit our benefits page .
Jul 14, 2024
Full Time
Description Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary. Come Save Lives With Us! Visit http://workfor911.com/ to learn more about the CCCECC and positions available. Application review begins immediately. HIRING HOURLY: $22.22 or higher based on experience OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities Duties and Responsibilities: Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services. Shift Requirements: Public Safety Telecommunicators work a 12.25-hour shift. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event. Minimum Qualifications Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year) Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays Employees are assigned to a shift after completing required classroom and on-the-job training Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event Must be 18 years of age or older by date of hire Have a High School Diploma or equivalent Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH) Complete required applicant testing. Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification. Knowledge, Skills and Abilities Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance Optional Life and Disability Insurance Optional Medical and Dependent Care Spending Accounts Annual and Sick Leave Fourteen (14) recognized Holidays South Carolina Retirement System (SCRS) State Retirement Plan Police Officers Retirement System (PORS - as applicable) Optional Deferred Compensation Program Longevity and Merit Pay Increases Optional Federal Credit Union Membership Leadership, Professional and Skill Development Training Employee Assistance Program Employee Well-being Program For more information, visit our benefits page .
CITY OF GREENVILLE NORTH CAROLINA
Greenville, North Carolina, United States
Job Summary Do you have a deep desire to serve and protect the citizens of Greenville? Then we invite you to join our team of first responders! You will play a critical role in answering emergency and non-emergency calls, monitoring alarms and video surveillance, and relaying important information to our public safety personnel. Your contributions will make a real difference in the lives of those you serve. Take the first step towards an exciting and rewarding career in public safety. Join us today! FLSA Status: Non-Exempt This is a continuous posting and may close at any time. Examples of Duties Receives routine and emergency calls and personal requests for assistance concerning criminal offenses, civil processes, and other matters involving public safety. Enters calls for service into a computer-aided dispatch computer. Operates two-way radio to maintain contact with police cars and other law enforcement units. Dispatches Police, Animal Protective Services, and monitors Fire/Rescue Officers. Maintains current the location of officers to assure their safety. Monitors National Weather Service reports and N.C. State Highway Patrol. Dispatches personnel to answer requests for assistance. Maintains radio contact with Pitt County Sheriff's Department, county police, East Carolina University, Public Safety, Pitt County Fire Control, Greenville Fire/Rescue, and the City's Recreation and Parks, Public Works, and Engineering departments. Receives calls on alarms from monitoring stations of business alarms within the City. Provides information concerning locations of neighborhoods, businesses, roads, and streets. Operates computer terminal connected to the Division of Criminal Information and National Crime Information Center to obtain necessary information. Maintains various communications logs and telephone requests for service. Monitors traffic cameras located throughout the City. Monitors City Hall and Greenville Police Department's building security system to include monitors located in the parking lots of both buildings. Answers and fills out tip sheets from Crime Stoppers calls. Maintains daily duty work log containing necessary operating information. Operates personal computer and computer terminals as needed. Performs other related duties as assigned. Minimum Qualifications Education and Experience: High school diploma or GED, supplemented with some training in the use of communications equipment; and Six months to one year of experience in dispatching, conducting radio communications, providing customer service to the general public, or in a related field; Emergency communications experience preferred. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Considerable knowledge of: the City streets, location of neighborhoods, and general layout of the City. Good working knowledge of: the operation of a two-way radio communications system and related Federal Communications Commission regulations. Ability to: receive and understand auditory information from citizens and other public safety entities requesting public safety services or assistance as well as to provide telephone support; accurately transmit radio communications; assess people and situations and use sound judgment in decision-making; elicit information from distressed or confused persons necessary for the proper dispatch of police or emergency vehicles; speak clearly, distinctly, and politely; remain calm and effective under heavy workloads and in emergencies; operate assigned equipment and type accurately at an average rate of speed; make sound, independent judgments with respect to the police's responsibility to respond based on the Police Department's operations manual; learn radio communications code signals and information contained in the Police Department's operations manual; obtain Division Criminal Information (DCI) operator certification after hire within a timeframe established by the supervisor; deal courteously and tactfully with the public; establish and maintain effective working relationships with other employees. Special Requirements Must have the ability to type clearly at a rate of at least 35 words per minute. Must be willing and able to work rotating 12-hour day or night shifts or permanent 12-hour day or night shifts. Rotating shifts to include 2 weekends per month. This position is required to be staffed 24 hours a day, 365 days a year, including holidays. You may be required to be on duty for an extended period of time during catastrophic, weather, or unplanned large-scale events. Eligible candidates must submit to an interview process, job simulation testing, background checks, psychological exam, polygraph exam, medical exam, and drug screen. Note: The selection process typically takes 1-3 months but can vary depending on circumstances . Candidates who do not successfully complete the selection process are eligible to reapply for other City job vacancies. The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees. Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Job Summary Do you have a deep desire to serve and protect the citizens of Greenville? Then we invite you to join our team of first responders! You will play a critical role in answering emergency and non-emergency calls, monitoring alarms and video surveillance, and relaying important information to our public safety personnel. Your contributions will make a real difference in the lives of those you serve. Take the first step towards an exciting and rewarding career in public safety. Join us today! FLSA Status: Non-Exempt This is a continuous posting and may close at any time. Examples of Duties Receives routine and emergency calls and personal requests for assistance concerning criminal offenses, civil processes, and other matters involving public safety. Enters calls for service into a computer-aided dispatch computer. Operates two-way radio to maintain contact with police cars and other law enforcement units. Dispatches Police, Animal Protective Services, and monitors Fire/Rescue Officers. Maintains current the location of officers to assure their safety. Monitors National Weather Service reports and N.C. State Highway Patrol. Dispatches personnel to answer requests for assistance. Maintains radio contact with Pitt County Sheriff's Department, county police, East Carolina University, Public Safety, Pitt County Fire Control, Greenville Fire/Rescue, and the City's Recreation and Parks, Public Works, and Engineering departments. Receives calls on alarms from monitoring stations of business alarms within the City. Provides information concerning locations of neighborhoods, businesses, roads, and streets. Operates computer terminal connected to the Division of Criminal Information and National Crime Information Center to obtain necessary information. Maintains various communications logs and telephone requests for service. Monitors traffic cameras located throughout the City. Monitors City Hall and Greenville Police Department's building security system to include monitors located in the parking lots of both buildings. Answers and fills out tip sheets from Crime Stoppers calls. Maintains daily duty work log containing necessary operating information. Operates personal computer and computer terminals as needed. Performs other related duties as assigned. Minimum Qualifications Education and Experience: High school diploma or GED, supplemented with some training in the use of communications equipment; and Six months to one year of experience in dispatching, conducting radio communications, providing customer service to the general public, or in a related field; Emergency communications experience preferred. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Considerable knowledge of: the City streets, location of neighborhoods, and general layout of the City. Good working knowledge of: the operation of a two-way radio communications system and related Federal Communications Commission regulations. Ability to: receive and understand auditory information from citizens and other public safety entities requesting public safety services or assistance as well as to provide telephone support; accurately transmit radio communications; assess people and situations and use sound judgment in decision-making; elicit information from distressed or confused persons necessary for the proper dispatch of police or emergency vehicles; speak clearly, distinctly, and politely; remain calm and effective under heavy workloads and in emergencies; operate assigned equipment and type accurately at an average rate of speed; make sound, independent judgments with respect to the police's responsibility to respond based on the Police Department's operations manual; learn radio communications code signals and information contained in the Police Department's operations manual; obtain Division Criminal Information (DCI) operator certification after hire within a timeframe established by the supervisor; deal courteously and tactfully with the public; establish and maintain effective working relationships with other employees. Special Requirements Must have the ability to type clearly at a rate of at least 35 words per minute. Must be willing and able to work rotating 12-hour day or night shifts or permanent 12-hour day or night shifts. Rotating shifts to include 2 weekends per month. This position is required to be staffed 24 hours a day, 365 days a year, including holidays. You may be required to be on duty for an extended period of time during catastrophic, weather, or unplanned large-scale events. Eligible candidates must submit to an interview process, job simulation testing, background checks, psychological exam, polygraph exam, medical exam, and drug screen. Note: The selection process typically takes 1-3 months but can vary depending on circumstances . Candidates who do not successfully complete the selection process are eligible to reapply for other City job vacancies. The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees. Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits. Closing Date/Time: Continuous
ALBEMARLE COUNTY, VA
Charlottesville, Virginia, United States
Public Safety Communications Officer The Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC) Full-Time or Part-Time, 12 months Non-Exempt, Public Safety Pay-scale Benefits-Eligible THE CHARLOTTESVILLE-UVA-ALBEMARLE COUNTY EMERGENCY COMMUNICATIONS CENTER (ECC) The Emergency Communications Center (ECC) provides all emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC receives all 9-1-1 calls in the area and serves as the central dispatch for the three local police departments, three rescue squads and fire calls. The ECC is a nationally recognized center, having earned CALEA Accreditation as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center. The Public Safety Communications Officer The Public Safety Communications Officer (PSCO) is a skilled communications professional, performing work that is core to the health, safety, and well-being of our communities. As the “first, first responder”, the PSCO receives, processes, dispatches, and manages emergency and non-emergency requests for service from the public, law enforcement, and fire/rescue communities in a fast-paced, technology-rich environment. The PSCO is assigned to work at the Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC), a consolidated primary public safety answering point which provides emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC receives all 9-1-1 calls in the area and serves as the central dispatch for all regional law enforcement, fire, and EMS agencies. The ECC is a nationally recognized center, having earned CALEA Accreditation as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center. The PSCO exercises judgement in establishing response priorities, while directing and coordinating field responders. The PSCO anticipates community and responder needs to ensure effective utilization of available resources. The PSCO is often called to triage and manage incidents, providing care to people in emergency situations, until field responders arrive on scene, and performing 9-1-1 telecommunications work under frequently stressful and emotionally challenging conditions. This position includes progressive knowledge, skills, abilities, and essential functions in the following areas: PSCO-I (Call-taking) A 9-1-1 telecommunicator who receives and processes emergent and non-emergent requests for assistance originating from telephone calls, text messages, videos, and other methods, providing pre-arrival and post-dispatch instructions. PSCO-II (Call-taking/Dispatch) A 9-1-1 telecommunicator who dispatches for one assigned area of focus (law enforcement or fire/EMS), in addition to call taking; PSCO-III (Call-taking/Multi-Disciplinary Dispatch) A 9-1-1 telecommunicator who dispatches and manages system status of all disciplines (police, fire/EMS, and others), in addition to call taking. THE EXPECTATIONS Essential functions and responsibilities of Public Safety Communications Officer include, but are not limited to, the following: PSCO-I (Call-taking): Receives emergency and non-emergency requests for service by telephone, text message, video, or other methods and determines appropriate response according to location and nature of problem and procedures of the department(s). Provides pre-arrival and post-dispatch instructions. Provides information to callers when in-person response by police, fire, or rescue agency is not warranted. Transfers calls to Poison Control Center, surrounding jurisdictions' Emergency Communications Centers, or 9-8-8/Mental Health Crisis Centers; monitors transferred telephone calls to ensure pick-up and appropriate response. Operates and enters information into the computer aided dispatch system. Places outgoing calls to partner agencies to coordinate emergency and non-emergency response. Completes required monthly training to ensure special procedures are reviewed with supervision. Operates other related equipment, including voice recording units, telecommunication device for the hearing impaired, RIOS Interoperability System, Backup Telephone System, and NG-911 telephone system. May assist with the training of new employees to include classroom and continuous on the job training. Performs other related duties as required. PSCO-II (Call-taking/Dispatch): Performs all essential functions of a PSCO-I. Operates and monitors multiple emergency radio frequencies for an assigned area of focus (Fire/EMS or Police). Ensures that all call information is relayed to the responders and entered into the CAD record. Maintains communications with responding emergency units to assist them in any manner necessary to complete proper response. Relays vital information to field responders. Prioritizes, dispatches, documents response and disposition of emergent and non-emergent requests for service, according to policy and procedures. Operates and monitors local, state, and national weather and disaster warning and mass-notification systems. Operates and monitors national and statewide criminal information network teletype system if area of focus is Police (not applicable for Fire/EMS). Implements emergency call-out procedures as appropriate. PSCO III (Call-taking/Multi-Disciplinary Dispatch): Performs all essential functions of a PSCO-II. Maintains proficiency and ability to work all PCSO roles within the ECC including dispatch and monitoring response activities for police, sheriff, fire, EMS, mental health crisis teams, security and others. Manages the system status of assigned field response agency and keeps chiefs, commanders, and directors informed of notable changes. Operates and monitors multiple emergency radio frequencies and talk groups. Performs related tasks as required. THE QUALIFICATIONS Education and Experience Graduation from high school or possession of a GED. Prior work experience involving public contact and/or with an emergency response agency preferred. PSCO-I is an entry-level position and requires no prior emergency communications experience. PSCO-II requires demonstrated mastery (typically, minimum of one year) of PSCO I core functions and responsibilities. PSCO-III requires demonstrated mastery (typically, minimum of two years) of PSCO I and PSCO II core functions and responsibilities. Prior experience in like roles will be evaluated on a case-by-case basis and may be utilized for PSCO-II/III placement. This position may be hired as PSCO I, II, or III depending on agency needs and vacancy. Special Requirements: Completion of appropriate training prescribed by the Commonwealth of Virginia for this level of position. Possession of a valid driver's license issued by the Commonwealth of Virginia. Ability to obtain and maintain EMD, EFD, and EPD through International Academy of Emergency Dispatch certification within 90 days of hire. Knowledge, Skills and Abilities General knowledge of the methods of operation of telecommunication equipment and systems, ability to work well in emergency situations; ability to work well in a stressful environment, ability to work shift work; ability to work well with the public, responder agencies and co-workers; general knowledge of the geography, street and road systems and location of landmarks in the County, City and University of Virginia; ability to communicate effectively, both verbally and in writing, to convey information accurately, and to speak distinctly in stressful situations; ability to receive and process text, video, and other multi-media information which may contain sensitive, explicit, or emotionally challenging content; courtesy; tact; demonstrated ability to complete common job tasks while using a computer and multi-tasking; ability to satisfactorily complete the Communications Academy, Virginia Criminal Information Network/National Crime Information Center, Cardio Pulmonary Resuscitation for Telecommunicators; ability to successfully complete one year probationary period; ability to anticipate needs of field responders using guidance provided by policy and procedure. Extensive training is completed during initial months of employment, followed by a period of close supervision until a degree of proficiency is demonstrated in each phase of work. After the training period is completed, work is performed under regular supervision. THE PHYSICAL CONDITIONS AND NATURE OF WORK CONTACTS Duties are normally performed in a public safety emergency communications center setting, under frequently stressful and emotionally challenging conditions, primarily sitting or standing for extended periods of time at a telecommunications console position utilizing radio, telephone, and computer equipment. Hours of operation are 24 hours a day, 365 days a year. The employee is primarily scheduled for shift work hours which normally are 2-3-day periods consisting of 12-hour shifts. Work periods may have permanent or rotating days off, frequently requiring the employee to work holidays, evenings, or nights. The employee in this position is considered essential personnel and falls under Albemarle County AP-4 and in addition, is subject to working overtime, being held over, or called back for disasters, local emergencies, or special events. Frequent contact with the public, police, sheriff, security, fire, emergency medical service and mental health providers is necessary. Occasional contact with other federal, state and local government agencies is required. These contacts may require considerable skill in diplomacy, tact, or discretion., tact or discretion. THE SALARY RANGE Both full-time and part-time positions available. The salary range for this position is based on the public safety pay-scale, with a total annualized pay range of approximately $50,712-$103,194 (PSCO I Step 1 - PSCO III Step 30) for a full-time position working 2184 hours per year. Officers are also eligible for shift differential pay, and education stipends for completed Associate’s Degree of $1,000 per year and Bachelor’s Degree of $2,000 per year. Starting offer is based on applicable experience. The position also provides excellent benefits including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities. Deadline for applications: Position open until filled Virginia Values Veterans Albemarle County is a Certified V3 organization. EOE/EEO Albemarle County is an equal employment opportunity employer, and does not discriminate against any group or individual on the basis of race, color, religion, sex, sexual orientation, national origin, age or disability in regards to any aspect of employment policy and practice: recruitment, testing, selection, assignment, pay, conditions of work, training, leave, overtime, promotion, discipline, demotion, and separation.
Sep 07, 2024
Full Time
Public Safety Communications Officer The Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC) Full-Time or Part-Time, 12 months Non-Exempt, Public Safety Pay-scale Benefits-Eligible THE CHARLOTTESVILLE-UVA-ALBEMARLE COUNTY EMERGENCY COMMUNICATIONS CENTER (ECC) The Emergency Communications Center (ECC) provides all emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC receives all 9-1-1 calls in the area and serves as the central dispatch for the three local police departments, three rescue squads and fire calls. The ECC is a nationally recognized center, having earned CALEA Accreditation as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center. The Public Safety Communications Officer The Public Safety Communications Officer (PSCO) is a skilled communications professional, performing work that is core to the health, safety, and well-being of our communities. As the “first, first responder”, the PSCO receives, processes, dispatches, and manages emergency and non-emergency requests for service from the public, law enforcement, and fire/rescue communities in a fast-paced, technology-rich environment. The PSCO is assigned to work at the Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC), a consolidated primary public safety answering point which provides emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC receives all 9-1-1 calls in the area and serves as the central dispatch for all regional law enforcement, fire, and EMS agencies. The ECC is a nationally recognized center, having earned CALEA Accreditation as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center. The PSCO exercises judgement in establishing response priorities, while directing and coordinating field responders. The PSCO anticipates community and responder needs to ensure effective utilization of available resources. The PSCO is often called to triage and manage incidents, providing care to people in emergency situations, until field responders arrive on scene, and performing 9-1-1 telecommunications work under frequently stressful and emotionally challenging conditions. This position includes progressive knowledge, skills, abilities, and essential functions in the following areas: PSCO-I (Call-taking) A 9-1-1 telecommunicator who receives and processes emergent and non-emergent requests for assistance originating from telephone calls, text messages, videos, and other methods, providing pre-arrival and post-dispatch instructions. PSCO-II (Call-taking/Dispatch) A 9-1-1 telecommunicator who dispatches for one assigned area of focus (law enforcement or fire/EMS), in addition to call taking; PSCO-III (Call-taking/Multi-Disciplinary Dispatch) A 9-1-1 telecommunicator who dispatches and manages system status of all disciplines (police, fire/EMS, and others), in addition to call taking. THE EXPECTATIONS Essential functions and responsibilities of Public Safety Communications Officer include, but are not limited to, the following: PSCO-I (Call-taking): Receives emergency and non-emergency requests for service by telephone, text message, video, or other methods and determines appropriate response according to location and nature of problem and procedures of the department(s). Provides pre-arrival and post-dispatch instructions. Provides information to callers when in-person response by police, fire, or rescue agency is not warranted. Transfers calls to Poison Control Center, surrounding jurisdictions' Emergency Communications Centers, or 9-8-8/Mental Health Crisis Centers; monitors transferred telephone calls to ensure pick-up and appropriate response. Operates and enters information into the computer aided dispatch system. Places outgoing calls to partner agencies to coordinate emergency and non-emergency response. Completes required monthly training to ensure special procedures are reviewed with supervision. Operates other related equipment, including voice recording units, telecommunication device for the hearing impaired, RIOS Interoperability System, Backup Telephone System, and NG-911 telephone system. May assist with the training of new employees to include classroom and continuous on the job training. Performs other related duties as required. PSCO-II (Call-taking/Dispatch): Performs all essential functions of a PSCO-I. Operates and monitors multiple emergency radio frequencies for an assigned area of focus (Fire/EMS or Police). Ensures that all call information is relayed to the responders and entered into the CAD record. Maintains communications with responding emergency units to assist them in any manner necessary to complete proper response. Relays vital information to field responders. Prioritizes, dispatches, documents response and disposition of emergent and non-emergent requests for service, according to policy and procedures. Operates and monitors local, state, and national weather and disaster warning and mass-notification systems. Operates and monitors national and statewide criminal information network teletype system if area of focus is Police (not applicable for Fire/EMS). Implements emergency call-out procedures as appropriate. PSCO III (Call-taking/Multi-Disciplinary Dispatch): Performs all essential functions of a PSCO-II. Maintains proficiency and ability to work all PCSO roles within the ECC including dispatch and monitoring response activities for police, sheriff, fire, EMS, mental health crisis teams, security and others. Manages the system status of assigned field response agency and keeps chiefs, commanders, and directors informed of notable changes. Operates and monitors multiple emergency radio frequencies and talk groups. Performs related tasks as required. THE QUALIFICATIONS Education and Experience Graduation from high school or possession of a GED. Prior work experience involving public contact and/or with an emergency response agency preferred. PSCO-I is an entry-level position and requires no prior emergency communications experience. PSCO-II requires demonstrated mastery (typically, minimum of one year) of PSCO I core functions and responsibilities. PSCO-III requires demonstrated mastery (typically, minimum of two years) of PSCO I and PSCO II core functions and responsibilities. Prior experience in like roles will be evaluated on a case-by-case basis and may be utilized for PSCO-II/III placement. This position may be hired as PSCO I, II, or III depending on agency needs and vacancy. Special Requirements: Completion of appropriate training prescribed by the Commonwealth of Virginia for this level of position. Possession of a valid driver's license issued by the Commonwealth of Virginia. Ability to obtain and maintain EMD, EFD, and EPD through International Academy of Emergency Dispatch certification within 90 days of hire. Knowledge, Skills and Abilities General knowledge of the methods of operation of telecommunication equipment and systems, ability to work well in emergency situations; ability to work well in a stressful environment, ability to work shift work; ability to work well with the public, responder agencies and co-workers; general knowledge of the geography, street and road systems and location of landmarks in the County, City and University of Virginia; ability to communicate effectively, both verbally and in writing, to convey information accurately, and to speak distinctly in stressful situations; ability to receive and process text, video, and other multi-media information which may contain sensitive, explicit, or emotionally challenging content; courtesy; tact; demonstrated ability to complete common job tasks while using a computer and multi-tasking; ability to satisfactorily complete the Communications Academy, Virginia Criminal Information Network/National Crime Information Center, Cardio Pulmonary Resuscitation for Telecommunicators; ability to successfully complete one year probationary period; ability to anticipate needs of field responders using guidance provided by policy and procedure. Extensive training is completed during initial months of employment, followed by a period of close supervision until a degree of proficiency is demonstrated in each phase of work. After the training period is completed, work is performed under regular supervision. THE PHYSICAL CONDITIONS AND NATURE OF WORK CONTACTS Duties are normally performed in a public safety emergency communications center setting, under frequently stressful and emotionally challenging conditions, primarily sitting or standing for extended periods of time at a telecommunications console position utilizing radio, telephone, and computer equipment. Hours of operation are 24 hours a day, 365 days a year. The employee is primarily scheduled for shift work hours which normally are 2-3-day periods consisting of 12-hour shifts. Work periods may have permanent or rotating days off, frequently requiring the employee to work holidays, evenings, or nights. The employee in this position is considered essential personnel and falls under Albemarle County AP-4 and in addition, is subject to working overtime, being held over, or called back for disasters, local emergencies, or special events. Frequent contact with the public, police, sheriff, security, fire, emergency medical service and mental health providers is necessary. Occasional contact with other federal, state and local government agencies is required. These contacts may require considerable skill in diplomacy, tact, or discretion., tact or discretion. THE SALARY RANGE Both full-time and part-time positions available. The salary range for this position is based on the public safety pay-scale, with a total annualized pay range of approximately $50,712-$103,194 (PSCO I Step 1 - PSCO III Step 30) for a full-time position working 2184 hours per year. Officers are also eligible for shift differential pay, and education stipends for completed Associate’s Degree of $1,000 per year and Bachelor’s Degree of $2,000 per year. Starting offer is based on applicable experience. The position also provides excellent benefits including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities. Deadline for applications: Position open until filled Virginia Values Veterans Albemarle County is a Certified V3 organization. EOE/EEO Albemarle County is an equal employment opportunity employer, and does not discriminate against any group or individual on the basis of race, color, religion, sex, sexual orientation, national origin, age or disability in regards to any aspect of employment policy and practice: recruitment, testing, selection, assignment, pay, conditions of work, training, leave, overtime, promotion, discipline, demotion, and separation.
Summary ABOUT THE DEPARTMENT: Our mission is to provide prompt assistance in a caring, resourceful and professional manner to those we serve. The Deschutes County 9-1-1 Service District became a consolidated public safety dispatching agency in 1988, taking all calls for police, fire, and medical service assistance in Deschutes County. The District dispatches for 15 police and fire/emergency medical services (EMS) agencies and works closely with the U.S. Forest Service, AirLink, Life Flight, Oregon State Police, and other State and Federal entities. Are you interested in joining a talented team and serving your community? If so, we invite you to review additional information by clicking HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,100 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. ABOUT THE JOB: The 9-1-1 Call Taker is the first person that talks to a person in an emergency. They are the critical decision maker in properly assessing the situation, interviewing the caller and getting the information entered into the Computer Aided Dispatch (CAD) system to be dispatched out to police, fire or medical. The 9-1-1 Call Taker provides computer-aided emergency and non-emergency dispatch services for all local law enforcement, fire, and emergency medical services agencies within Deschutes County. Dispatchers operate complex communications equipment, multi-line telephone systems and computer terminals to access and input information. This position requires the ability to maintain accuracy and speed while performing job duties, often under stressful situations. Key Responsibilities: Receives and processes incoming telephone calls, and texts, often during high-call volume periods, from people requesting emergency and non-emergency police, fire, and Emergency Medical Service (EMS) assistance in a courteous, accurate, efficient, and timely manner. Enters information into a computer aided dispatch system in an accurate and timely manner. Makes effective, immediate decisions regarding life-threatening situations based on highly complex rules, regulations, and procedures. What You Will Bring: Knowledge of or experience with: Strong emotional intelligence with a history of honest and ethical decision-making. Interpersonal skills to discern callers' situations and assure an accurate, appropriate, and timely response by responders. A minimum basic knowledge of geography or the ability to learn geography in a timely manner. Excellent listening skills and the ability to communicate clearly. Ability to adapt and communicate effectively with diverse public. Ability to manage your time and assignments. Skill in: Thinking quickly and independently in emergency situations that require multiple decisions for action. Coordinating computer systems to access and enhance information provided to responders. Operation of multiple and complex telephone, radio, and computer equipment/systems. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $4,586.49 to $5,853.58 per month for a 173.33 hour work month, during initial training period. $4,829.13 to $6,163.26 for a 182.5 hour work month, once released from training. Hourly rate is increased to $30.6317 upon completion of police dispatch training (about 6-12 months, Public Safety Dispatcher I); and $32.1634 upon completion of fire dispatch training (which usually occurs within the first two years of employment, Public Safety Dispatcher II). Dispatchers may also earn up to an additional 6% of their base salary when they obtain their intermediate certification and 11% of their base salary when they obtain their advanced certification through DPSST. At the top step with possession of an advanced certification, a Public Safety Dispatcher II can expect to earn over $95,000.00 per year. For those currently possessing DPSST Certification as a Telecommunicator, certificate pay begins upon hire date and will receive an additional: 6% - for Intermediate certification. 11% - for Advanced certification. Out of State Certified applicants will receive certification pay as soon as certification is granted by DPSST. Lateral certified applicants with 36 months or more experience begin at pay step 2 - $27.7837 per hour. Hours will increase to 182.50 per month after the initial training period. Excellent County benefit package when eligible. This position is available immediately. This is a union represented position, for additional information, please click HERE . BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications High school diploma or GED equivalent; Must be 18 years of age by hire date; Must accurately type a minimum of 42 words per minute. To qualify for employment with the 9-1-1 Service District, candidates must: Pass a drug screening; a hearing and vision exam; a thorough background, employment, and criminal history investigation; and a psychological examination. Meet the requirements as outlined in Oregon Administrative Rule 259-008-0300 Possess or obtain all required state certificates and licenses within the probationary period, and maintain thereafter. Certification as an Oregon Department of Public Safety Standards and Training (DPSST) Basic Telecommunicator, Emergency Medical Dispatcher and Emergency Fire Dispatcher. CPR and First Aid certification. Law Enforcement Data System (LEDS) certification. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must pass a driving record review and criminal history background. A current driver's license, state of issue, and date of birth are required . Candidates who wish to be considered for this position must include an accurate driver's license number, state of origin, and date of birth in the Supplemental Question portion of the application. Physical Requirements : Must meet the physical requirements as outlined in Oregon Administrative Rule 259-008-0011. Most work in this classification series occurs under a stressful, high activity office environment where concentration and focus are required for long periods of time. There is often little opportunity to talk to co-workers. Work is performed in an area with moderate noise and lighting fluctuations with restrictions to the workstation. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 12/6/2024 10:00 AM Pacific
Jul 26, 2024
Full Time
Summary ABOUT THE DEPARTMENT: Our mission is to provide prompt assistance in a caring, resourceful and professional manner to those we serve. The Deschutes County 9-1-1 Service District became a consolidated public safety dispatching agency in 1988, taking all calls for police, fire, and medical service assistance in Deschutes County. The District dispatches for 15 police and fire/emergency medical services (EMS) agencies and works closely with the U.S. Forest Service, AirLink, Life Flight, Oregon State Police, and other State and Federal entities. Are you interested in joining a talented team and serving your community? If so, we invite you to review additional information by clicking HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,100 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. ABOUT THE JOB: The 9-1-1 Call Taker is the first person that talks to a person in an emergency. They are the critical decision maker in properly assessing the situation, interviewing the caller and getting the information entered into the Computer Aided Dispatch (CAD) system to be dispatched out to police, fire or medical. The 9-1-1 Call Taker provides computer-aided emergency and non-emergency dispatch services for all local law enforcement, fire, and emergency medical services agencies within Deschutes County. Dispatchers operate complex communications equipment, multi-line telephone systems and computer terminals to access and input information. This position requires the ability to maintain accuracy and speed while performing job duties, often under stressful situations. Key Responsibilities: Receives and processes incoming telephone calls, and texts, often during high-call volume periods, from people requesting emergency and non-emergency police, fire, and Emergency Medical Service (EMS) assistance in a courteous, accurate, efficient, and timely manner. Enters information into a computer aided dispatch system in an accurate and timely manner. Makes effective, immediate decisions regarding life-threatening situations based on highly complex rules, regulations, and procedures. What You Will Bring: Knowledge of or experience with: Strong emotional intelligence with a history of honest and ethical decision-making. Interpersonal skills to discern callers' situations and assure an accurate, appropriate, and timely response by responders. A minimum basic knowledge of geography or the ability to learn geography in a timely manner. Excellent listening skills and the ability to communicate clearly. Ability to adapt and communicate effectively with diverse public. Ability to manage your time and assignments. Skill in: Thinking quickly and independently in emergency situations that require multiple decisions for action. Coordinating computer systems to access and enhance information provided to responders. Operation of multiple and complex telephone, radio, and computer equipment/systems. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $4,586.49 to $5,853.58 per month for a 173.33 hour work month, during initial training period. $4,829.13 to $6,163.26 for a 182.5 hour work month, once released from training. Hourly rate is increased to $30.6317 upon completion of police dispatch training (about 6-12 months, Public Safety Dispatcher I); and $32.1634 upon completion of fire dispatch training (which usually occurs within the first two years of employment, Public Safety Dispatcher II). Dispatchers may also earn up to an additional 6% of their base salary when they obtain their intermediate certification and 11% of their base salary when they obtain their advanced certification through DPSST. At the top step with possession of an advanced certification, a Public Safety Dispatcher II can expect to earn over $95,000.00 per year. For those currently possessing DPSST Certification as a Telecommunicator, certificate pay begins upon hire date and will receive an additional: 6% - for Intermediate certification. 11% - for Advanced certification. Out of State Certified applicants will receive certification pay as soon as certification is granted by DPSST. Lateral certified applicants with 36 months or more experience begin at pay step 2 - $27.7837 per hour. Hours will increase to 182.50 per month after the initial training period. Excellent County benefit package when eligible. This position is available immediately. This is a union represented position, for additional information, please click HERE . BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications High school diploma or GED equivalent; Must be 18 years of age by hire date; Must accurately type a minimum of 42 words per minute. To qualify for employment with the 9-1-1 Service District, candidates must: Pass a drug screening; a hearing and vision exam; a thorough background, employment, and criminal history investigation; and a psychological examination. Meet the requirements as outlined in Oregon Administrative Rule 259-008-0300 Possess or obtain all required state certificates and licenses within the probationary period, and maintain thereafter. Certification as an Oregon Department of Public Safety Standards and Training (DPSST) Basic Telecommunicator, Emergency Medical Dispatcher and Emergency Fire Dispatcher. CPR and First Aid certification. Law Enforcement Data System (LEDS) certification. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must pass a driving record review and criminal history background. A current driver's license, state of issue, and date of birth are required . Candidates who wish to be considered for this position must include an accurate driver's license number, state of origin, and date of birth in the Supplemental Question portion of the application. Physical Requirements : Must meet the physical requirements as outlined in Oregon Administrative Rule 259-008-0011. Most work in this classification series occurs under a stressful, high activity office environment where concentration and focus are required for long periods of time. There is often little opportunity to talk to co-workers. Work is performed in an area with moderate noise and lighting fluctuations with restrictions to the workstation. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 12/6/2024 10:00 AM Pacific
Stanislaus County, CA
Modesto, California, United States
About the Opportunity This recruitment is open to lateral transfers from other public agencies only. Stanislaus County is accepting lateral transfer applications from current Emergency Dispatcher II's. Please click here for more details on Stanislaus County’s Lateral Transfer Hiring Incentives Stanislaus County Personnel Policy defines lateral transfers as persons with permanent or probationary status employed in another public agency and originally hired in that agency through a competitive process in the same or comparable classification requiring similar minimum qualifications. Additionally, the candidate must be currently employed with another governmental organization at the time of the conditional offer of employment. THE POSITION This position is for lateral transfers only. The Emergency Dispatcher II is a journey level position within the dispatcher series. A candidate for this position must be able to competently perform the duties associated with dispatching for another Law Enforcement or Fire Agency. This position is expected to be fully trained and to possess the skills, knowledge and abilities necessary in the operations of the 9-1-1 emergency telephone system and the computer dispatching system. Emergency Dispatch provides twenty-four hours a day, seven days a week public safety emergency dispatch service, and is the focal point for the 911 telephone system. Shifts are day, evening and nights, rotating every four months. The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period. This position is subject to shift, weekend, overtime, mandate, and on-call assignments. Performs related duties as assigned. Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above, in example is dispatch an experienced in the computer aided public safety dispatch center. To learn more about Stanislaus Regional 911 , click here . Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Emergency Dispatch (SREDA) bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Lateral candidates are highly encouraged to contact StanCERA regarding the specifics on retirement tiers and plans as it may affect current contributions. Contact can be made by calling (209) 525-6393 or at the website http://www.stancera.org/ The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Receive complaints and requests for assistance at the 9-1-1 Emergency Communications Dispatch Center; Procure accurate and timely information needed to classify and dispatch user agencies; Classify complaint types and enter data into the computer aided dispatch system; Determine appropriate response and course of action in accordance with established policy, procedures and codes; Dispatch user agency mobile unit by phone, fixed, or mobile radio communications equipment; Relay calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system; Act as a trainer at an assigned position; Monitor radio channel(s); and Receive and Coordinate requests and responses for member agencies. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE The techniques, procedures and methods used in the operation of a public safety communications center; A minimum of three radio disciplines used by Stanislaus County Regional 911; The use and proper care of radio, telephone and other job-related equipment; Federal Communications Commission rules and regulations pertinent to public safety operations; The location of major streets, highways, rivers, public places and geographical landmarks within Stanislaus County; and The general functions of the Sheriff's Department, city police, fire departments and other public safety agencies. SKILLS/ABILITIES Quickly and accurately follow written and oral instructions; Learn rules and regulations quickly and interpret them correctly; Reason clearly, analyzing situations rapidly and accurately in order to quickly adopt an effective course of action; Dispatch public safety equipment in a coordinated manner; Speak clearly and concisely using proper English; Hear and distinguish between several voices at the same time while acquiring and retaining the information; Spell correctly using proper English; Function efficiently and calmly under pressure; Type accurately at a minimum speed of 35 (net) words per minute; Rapidly and accurately operate complex computerized equipment; Read and understand maps; Monitor two CRT screens simultaneously; and Properly use a headset. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above. An example is one year dispatching experience in a computer-aided public safety dispatch center; AND Typing certificate, within four years, of 35 wpm (net corrected) from any temporary agency or comparable institution. The certificate must be a three to five minute timed test; AND All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Possess a POST Basic or APCO Basic Telecommunicator Certification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: Continuous but a pplications will be screened bi-weekly GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous
Jul 14, 2024
Full Time
About the Opportunity This recruitment is open to lateral transfers from other public agencies only. Stanislaus County is accepting lateral transfer applications from current Emergency Dispatcher II's. Please click here for more details on Stanislaus County’s Lateral Transfer Hiring Incentives Stanislaus County Personnel Policy defines lateral transfers as persons with permanent or probationary status employed in another public agency and originally hired in that agency through a competitive process in the same or comparable classification requiring similar minimum qualifications. Additionally, the candidate must be currently employed with another governmental organization at the time of the conditional offer of employment. THE POSITION This position is for lateral transfers only. The Emergency Dispatcher II is a journey level position within the dispatcher series. A candidate for this position must be able to competently perform the duties associated with dispatching for another Law Enforcement or Fire Agency. This position is expected to be fully trained and to possess the skills, knowledge and abilities necessary in the operations of the 9-1-1 emergency telephone system and the computer dispatching system. Emergency Dispatch provides twenty-four hours a day, seven days a week public safety emergency dispatch service, and is the focal point for the 911 telephone system. Shifts are day, evening and nights, rotating every four months. The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period. This position is subject to shift, weekend, overtime, mandate, and on-call assignments. Performs related duties as assigned. Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above, in example is dispatch an experienced in the computer aided public safety dispatch center. To learn more about Stanislaus Regional 911 , click here . Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Emergency Dispatch (SREDA) bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Lateral candidates are highly encouraged to contact StanCERA regarding the specifics on retirement tiers and plans as it may affect current contributions. Contact can be made by calling (209) 525-6393 or at the website http://www.stancera.org/ The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Receive complaints and requests for assistance at the 9-1-1 Emergency Communications Dispatch Center; Procure accurate and timely information needed to classify and dispatch user agencies; Classify complaint types and enter data into the computer aided dispatch system; Determine appropriate response and course of action in accordance with established policy, procedures and codes; Dispatch user agency mobile unit by phone, fixed, or mobile radio communications equipment; Relay calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system; Act as a trainer at an assigned position; Monitor radio channel(s); and Receive and Coordinate requests and responses for member agencies. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE The techniques, procedures and methods used in the operation of a public safety communications center; A minimum of three radio disciplines used by Stanislaus County Regional 911; The use and proper care of radio, telephone and other job-related equipment; Federal Communications Commission rules and regulations pertinent to public safety operations; The location of major streets, highways, rivers, public places and geographical landmarks within Stanislaus County; and The general functions of the Sheriff's Department, city police, fire departments and other public safety agencies. SKILLS/ABILITIES Quickly and accurately follow written and oral instructions; Learn rules and regulations quickly and interpret them correctly; Reason clearly, analyzing situations rapidly and accurately in order to quickly adopt an effective course of action; Dispatch public safety equipment in a coordinated manner; Speak clearly and concisely using proper English; Hear and distinguish between several voices at the same time while acquiring and retaining the information; Spell correctly using proper English; Function efficiently and calmly under pressure; Type accurately at a minimum speed of 35 (net) words per minute; Rapidly and accurately operate complex computerized equipment; Read and understand maps; Monitor two CRT screens simultaneously; and Properly use a headset. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above. An example is one year dispatching experience in a computer-aided public safety dispatch center; AND Typing certificate, within four years, of 35 wpm (net corrected) from any temporary agency or comparable institution. The certificate must be a three to five minute timed test; AND All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Possess a POST Basic or APCO Basic Telecommunicator Certification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: Continuous but a pplications will be screened bi-weekly GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: Continuous
State of Missouri
St. Joseph, Missouri, United States
The mission of the 139 th Fire Department is to provide fire prevention services and minimize negative consequences of emergency incidents based on a community risk assessment. You will be a part of a highly-skilled team of total force professionals dedicated to preventing loss of life and mission capabilities. Job Location: This position will be located at Missouri Air National Guard, 705 Memorial Drive, St Joseph, MO, 139 th Civil Engineering Squadron, Fire Department. Fights aerospace vehicle fires. Operates tools and equipment, controls and extinguishes aerospace vehicle fires, and performs ventilation, salvage, and overhaul operations. Fights structural fires. Performs hose evolutions, shuts off building utilities, evacuates people from buildings, removes injured personnel from the immediate hazard area, and protects exposures. Administers emergency first aid and/or cardiopulmonary resuscitation (CPR); may provide other basic life support services in other EMS situations. Performs rescue operations. Operates rescue tools and equipment. Effects entry by normal and emergency means. Shuts aircraft engines/systems, and safes egress systems Performs emergency communication center duties. Alerts firefighting personnel and support agencies, dispatches equipment, and informs personnel of the location and nature of the emergency. Performs other related work as assigned. Minimum Qualifications Firefighter I and II HazMat Awareness HazMat Operations Airport Firefighter Emergency Medical Responder Passing NFPA Firefighter Physical Preferred Qualifications Telecommunicator II Driver Operator Pumper/ARFF/Mobile Water Supply Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Aug 15, 2024
Full Time
The mission of the 139 th Fire Department is to provide fire prevention services and minimize negative consequences of emergency incidents based on a community risk assessment. You will be a part of a highly-skilled team of total force professionals dedicated to preventing loss of life and mission capabilities. Job Location: This position will be located at Missouri Air National Guard, 705 Memorial Drive, St Joseph, MO, 139 th Civil Engineering Squadron, Fire Department. Fights aerospace vehicle fires. Operates tools and equipment, controls and extinguishes aerospace vehicle fires, and performs ventilation, salvage, and overhaul operations. Fights structural fires. Performs hose evolutions, shuts off building utilities, evacuates people from buildings, removes injured personnel from the immediate hazard area, and protects exposures. Administers emergency first aid and/or cardiopulmonary resuscitation (CPR); may provide other basic life support services in other EMS situations. Performs rescue operations. Operates rescue tools and equipment. Effects entry by normal and emergency means. Shuts aircraft engines/systems, and safes egress systems Performs emergency communication center duties. Alerts firefighting personnel and support agencies, dispatches equipment, and informs personnel of the location and nature of the emergency. Performs other related work as assigned. Minimum Qualifications Firefighter I and II HazMat Awareness HazMat Operations Airport Firefighter Emergency Medical Responder Passing NFPA Firefighter Physical Preferred Qualifications Telecommunicator II Driver Operator Pumper/ARFF/Mobile Water Supply Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Requirements MOS Code: 3P011B (Air Force), 15P (Army), OS (Coast Guard), 0372 (Marine Corps), 001509 (Navy) Education and Experience : A High School diploma, GED or higher, plus five (5) years of experience in public safety dispatching, call taking or telecommunication related experience. Must successfully pass an audiogram, drug screen and stringent background investigation. Licenses and Certificates : Texas Driver’s license Class ‘C’ or equivalent. Completion of the Basic Telecommunicator and Crisis Communications certification, Dispatch Pro-QA certification, and FEMA Emergency Management Institute (EMI) Independent Study Course within the first year of employment. General Purpose Under direction, oversee, train and assist with emergency and non-emergency calls for service, radio activity and computer dispatch functions; supervise and integrate the activities and personnel of the El Paso International Airport (EPIA) communication dispatchers on an assigned shift to ensure that all emergency and non-emergency calls for service are properly documented and appropriately handled in a timely manner. Typical Duties Supervises the Airport communication dispatchers for emergency and/or non-emergency services of the El Paso International Airport (EPIA). Involves: Ensure that services are dispatched appropriately to include customer service, ground transportation, law enforcement, firefighting, airport operations and/or emergency medical services. Ensure adequate personnel are on duty. Review calls and operational logs for quality assurance and adherence to established policies and procedures. Serve as a liaison between operations and security management and assigned airport dispatchers. Ensure communication dispatchers appropriately dispatch, handle and report access control issues, security violations and issues observed through security video surveillance. Update department management of on-going incidents and advises of potentially serious situations. Perform other administrative duties related to airport communications operations. Involves: Monitor the operation of all communications systems. Identify, troubleshoot and correct minor problems. Notify systems technicians of equipment failures or malfunctions and generate work orders. Manage all assigned communication equipment, provide updates on status of equipment and establish a plan to replace ageing equipment. Maintain security within the communications office to ensure that unauthorized personnel are not granted access. Create and maintain airport communications procedures and directives to ensure dispatchers are applying updated security related communications effectively and timely. Review operational logs used by the dispatchers to ensure all information is accurate, complete and coherent. Initiate call-outs for airport support entities when requested. Provide assistance and act as liaison with personnel of other City departments and outside agencies. Alert and brief officials of public service emergency situations of major impact as needed. Research, investigate and follow-up on citizen and interdepartmental complaints regarding airport communication operations. Interact with public officials, vendors, contractors, tenants, other departments or the general public. Provide accurate information to inquiries, resolve problems, respond to complaints and take corrective action. Perform duties of subordinate personnel as necessary to ensure continuity of operations during absences. Identify divisional and individual training needs, develop and conduct training as needed. Involves: Research, collection, dissemination and documentation of all individual and division training standards. Prepare training programs, lesson plans and conduct teaching assignments to ensure FAA/TSA communications compliance and standards are met. Supervise assigned personnel. Involves: Meet with staff on regular scheduled basis. Prioritize and coordinate unit activities. Instruct, review, guide and check work. Appraise employee performance. Provide training and development. Enforce personnel rules, regulations, and work and safety standards. Counsel, motivate and maintain harmony. Interview applicants. Recommend hires, terminations, transfers, disciplinary actions; recommend, payroll, leave, merit pay or other employee status changes. General Information For complete job specification, click here. Note: This is an unclassified contract position. Note: This is a new advertisement for Airport Communications Supervisor. You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Aug 09, 2024
Full Time
Requirements MOS Code: 3P011B (Air Force), 15P (Army), OS (Coast Guard), 0372 (Marine Corps), 001509 (Navy) Education and Experience : A High School diploma, GED or higher, plus five (5) years of experience in public safety dispatching, call taking or telecommunication related experience. Must successfully pass an audiogram, drug screen and stringent background investigation. Licenses and Certificates : Texas Driver’s license Class ‘C’ or equivalent. Completion of the Basic Telecommunicator and Crisis Communications certification, Dispatch Pro-QA certification, and FEMA Emergency Management Institute (EMI) Independent Study Course within the first year of employment. General Purpose Under direction, oversee, train and assist with emergency and non-emergency calls for service, radio activity and computer dispatch functions; supervise and integrate the activities and personnel of the El Paso International Airport (EPIA) communication dispatchers on an assigned shift to ensure that all emergency and non-emergency calls for service are properly documented and appropriately handled in a timely manner. Typical Duties Supervises the Airport communication dispatchers for emergency and/or non-emergency services of the El Paso International Airport (EPIA). Involves: Ensure that services are dispatched appropriately to include customer service, ground transportation, law enforcement, firefighting, airport operations and/or emergency medical services. Ensure adequate personnel are on duty. Review calls and operational logs for quality assurance and adherence to established policies and procedures. Serve as a liaison between operations and security management and assigned airport dispatchers. Ensure communication dispatchers appropriately dispatch, handle and report access control issues, security violations and issues observed through security video surveillance. Update department management of on-going incidents and advises of potentially serious situations. Perform other administrative duties related to airport communications operations. Involves: Monitor the operation of all communications systems. Identify, troubleshoot and correct minor problems. Notify systems technicians of equipment failures or malfunctions and generate work orders. Manage all assigned communication equipment, provide updates on status of equipment and establish a plan to replace ageing equipment. Maintain security within the communications office to ensure that unauthorized personnel are not granted access. Create and maintain airport communications procedures and directives to ensure dispatchers are applying updated security related communications effectively and timely. Review operational logs used by the dispatchers to ensure all information is accurate, complete and coherent. Initiate call-outs for airport support entities when requested. Provide assistance and act as liaison with personnel of other City departments and outside agencies. Alert and brief officials of public service emergency situations of major impact as needed. Research, investigate and follow-up on citizen and interdepartmental complaints regarding airport communication operations. Interact with public officials, vendors, contractors, tenants, other departments or the general public. Provide accurate information to inquiries, resolve problems, respond to complaints and take corrective action. Perform duties of subordinate personnel as necessary to ensure continuity of operations during absences. Identify divisional and individual training needs, develop and conduct training as needed. Involves: Research, collection, dissemination and documentation of all individual and division training standards. Prepare training programs, lesson plans and conduct teaching assignments to ensure FAA/TSA communications compliance and standards are met. Supervise assigned personnel. Involves: Meet with staff on regular scheduled basis. Prioritize and coordinate unit activities. Instruct, review, guide and check work. Appraise employee performance. Provide training and development. Enforce personnel rules, regulations, and work and safety standards. Counsel, motivate and maintain harmony. Interview applicants. Recommend hires, terminations, transfers, disciplinary actions; recommend, payroll, leave, merit pay or other employee status changes. General Information For complete job specification, click here. Note: This is an unclassified contract position. Note: This is a new advertisement for Airport Communications Supervisor. You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Communications Officer performs specialized radio and Communications work. This is a high-stress job that requires focus, engagement, and high performance in traumatic, emotionally charged, and life-threatening situations. Personnel in this position are directly responsible for adequately deploying and monitoring the status and locations of all on-duty Police/Fire/EMS units. These individuals must use approved system status management techniques, ensuring efficient and appropriate use of those resources. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information to appropriate field personnel via the available communications system. Due to this position being time-driven, applicants must possess the innate ability to perform several tasks simultaneously while maintaining a high level of accuracy. Examples of Duties Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary. Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases. Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures. Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested. Operates radio console consisting of numerous talk groups. Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies. Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements. Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls, pre-alerting units, and promptly putting units on scene to maintain system compliance. Ensure timely and accurate dispatching of units, utilizing appropriate system status management, CAD, Radio, and other tools . Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED required. Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code • 1701.301; 37 Tex. Admin. Code • 217.27) required. TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course required within one year of assignment (Tex. Occ. Code • 1701.405; Tex. Occ. Code • 1701.352). Must be 18 years of age. Must be a U.S. citizen. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time:
Aug 08, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Communications Officer performs specialized radio and Communications work. This is a high-stress job that requires focus, engagement, and high performance in traumatic, emotionally charged, and life-threatening situations. Personnel in this position are directly responsible for adequately deploying and monitoring the status and locations of all on-duty Police/Fire/EMS units. These individuals must use approved system status management techniques, ensuring efficient and appropriate use of those resources. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information to appropriate field personnel via the available communications system. Due to this position being time-driven, applicants must possess the innate ability to perform several tasks simultaneously while maintaining a high level of accuracy. Examples of Duties Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary. Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases. Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures. Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested. Operates radio console consisting of numerous talk groups. Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies. Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements. Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls, pre-alerting units, and promptly putting units on scene to maintain system compliance. Ensure timely and accurate dispatching of units, utilizing appropriate system status management, CAD, Radio, and other tools . Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED required. Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code • 1701.301; 37 Tex. Admin. Code • 217.27) required. TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course required within one year of assignment (Tex. Occ. Code • 1701.405; Tex. Occ. Code • 1701.352). Must be 18 years of age. Must be a U.S. citizen. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time:
State of Missouri
St. Joseph, Missouri, United States
/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0in; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri What you’ll do: Fights aerospace vehicle fires. Operates tools and equipment, controls and extinguishes aerospace vehicle fires, and performs ventilation, salvage, and overhaul operations. Fights structural fires. Performs hose evolutions, shuts off building utilities, evacuates people from buildings, removes injured personnel from the immediate hazard area, and protects exposures. Administers emergency first aid and/or cardiopulmonary resuscitation (CPR); may provide other basic life support services in other EMS situations. Performs rescue operations. Operates rescue tools and equipment. Effects entry by normal and emergency means. Shuts aircraft engines/systems, and safes egress systems Performs emergency communication center duties. Alerts firefighting personnel and support agencies, dispatches equipment, and informs personnel of the location and nature of the emergency. Performs other related work as assigned. Minimum Qualifications Firefighter I and II HazMat Awareness HazMat Operations Airport Firefighter Emergency Medical Responder Passing NFPA Firefighter Physical Preferred Qualifications Telecommunicator II Driver Operator Pumper/ARFF/Mobile Water Supply The mission of the 139 th Fire Department is to provide fire prevention services and minimize negative consequences of emergency incidents based on a community risk assessment. You will be a part of a highly-skilled team of total force professionals dedicated to preventing loss of life and mission capabilities.
Jul 14, 2024
Full Time
/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0in; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri What you’ll do: Fights aerospace vehicle fires. Operates tools and equipment, controls and extinguishes aerospace vehicle fires, and performs ventilation, salvage, and overhaul operations. Fights structural fires. Performs hose evolutions, shuts off building utilities, evacuates people from buildings, removes injured personnel from the immediate hazard area, and protects exposures. Administers emergency first aid and/or cardiopulmonary resuscitation (CPR); may provide other basic life support services in other EMS situations. Performs rescue operations. Operates rescue tools and equipment. Effects entry by normal and emergency means. Shuts aircraft engines/systems, and safes egress systems Performs emergency communication center duties. Alerts firefighting personnel and support agencies, dispatches equipment, and informs personnel of the location and nature of the emergency. Performs other related work as assigned. Minimum Qualifications Firefighter I and II HazMat Awareness HazMat Operations Airport Firefighter Emergency Medical Responder Passing NFPA Firefighter Physical Preferred Qualifications Telecommunicator II Driver Operator Pumper/ARFF/Mobile Water Supply The mission of the 139 th Fire Department is to provide fire prevention services and minimize negative consequences of emergency incidents based on a community risk assessment. You will be a part of a highly-skilled team of total force professionals dedicated to preventing loss of life and mission capabilities.