PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Information Technology Technician series. This class is distinguished from the journey level by the performance of more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Positions where duties are primarily limited to more routine/basic assignments such as serving as a first level responder for hardware/software issues, receiving trouble calls, troubleshooting basic problems such as connection or printer issues, installing software, and forwarding a large percentage of more complex or specialized calls to another staff member may be permanently allocated to the Information Technology Technician I level. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One (1) year of experience involving the applications and operations of computer equipment. Training: Equivalent to the completion of an Associate’s Degree with major coursework in computer science, information technology, or a related field. Experience involving the technical support of computer applications and equipment may substitute for the required education on a year for year basis. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Apr 27, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Information Technology Technician series. This class is distinguished from the journey level by the performance of more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Positions where duties are primarily limited to more routine/basic assignments such as serving as a first level responder for hardware/software issues, receiving trouble calls, troubleshooting basic problems such as connection or printer issues, installing software, and forwarding a large percentage of more complex or specialized calls to another staff member may be permanently allocated to the Information Technology Technician I level. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One (1) year of experience involving the applications and operations of computer equipment. Training: Equivalent to the completion of an Associate’s Degree with major coursework in computer science, information technology, or a related field. Experience involving the technical support of computer applications and equipment may substitute for the required education on a year for year basis. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County. Training : Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Operational characteristics of local and wide area network systems. Operational characteristics of communication systems, equipment and devices. Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. Analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Write procedures and documentation for problems, solutions, and standards. Maintain and manage documents, inventory and records of computer assets, and coordinate ordering of supplies. Read, comprehend and retain technical information on computer products and systems. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Apr 27, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County. Training : Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Operational characteristics of local and wide area network systems. Operational characteristics of communication systems, equipment and devices. Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. Analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Write procedures and documentation for problems, solutions, and standards. Maintain and manage documents, inventory and records of computer assets, and coordinate ordering of supplies. Read, comprehend and retain technical information on computer products and systems. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
CA DEPARTMENT OF JUSTICE
San Francisco, California, United States
Job Description and Duties Are you currently looking for an entry level position in a highly regarded department? Do you have the desire to gain insight, knowledge, and experience that may be applied in future promotional opportunities? If so, then this might be the position for you. The Department of Justice, Legal Support Operations - Business Services Unit is currently seeking a well-rounded, friendly individual to fill our Office Technician (General) position. The Business Services Technician provides support to various Business Services functions on a rotational basis throughout the unit, such as managing collection advice, revolving fund, parking, transit and payroll. Rotational duties include answering incoming calls in our main reception area, providing information on state government agency services and programs and greeting and directing staff and visitors. Independently and in conjunction with the Office of Human Resources, preparing explanations for legal and administrative staff about benefits, leave administration and payroll-time off policies. Monitoring email resource accounts for fax communication, supply and maintenance requests, following up on status, responding and notifying employees when supply requests are ready. Maintaining stock in supply room, assisting in ordering supplies and with surveyed items. Preparing documentation for purchases for the office, maintaining record of supplies and equipment and reviewing and approving accuracy of purchasing goods and services, serving as Live Scan operator on a rotational basis and verifying identification and completion of live scan forms. Providing assistance with invoices for all orders, including but not limited to furniture, contracts in place and other CalCard related purchases. Providing back-up assistance with moves, modular service requests, telecommunications, distribution of ergonomic equipment, and other related duties. May be assigned other duties or assigned to provide back-up support to Office Technicians in other Legal Support Units, as necessary. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (GENERAL) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-427039 Position #(s): 420-033-1138-901 Working Title: Business Services Technician Classification: OFFICE TECHNICIAN (GENERAL) $3,543.00 - $4,440.00 A # of Positions: 1 Work Location: San Francisco County Telework: In Office Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Legal Support Operations-Business Services Unit, San Francisco. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General's website at www.oag.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-427039) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/8/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: This position needs independence of action initiative, knowledge of department policies and a thorough knowledge of complex office/ administrative practices. The desired incumbent will effectively and efficiently carry out assigned tasks independently or with minimal supervision, work well under pressure, and meet deadlines; exercise good judgment, strong communication skills, and good organizational skills, and work in a team environment; demonstrate good telephone ethics, tact, diplomacy, discretion with confidential and sensitive situations, reliable, and maintains good attendance. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mieke Roelstraete (916) 210-6748 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Office Technician (General) Examination: https://www.calcareers.ca.gov/JOBSGEN/4PB24.PDF ADDITIONAL APPLICATION FILING INFORMATION: Please note : if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a post mark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/8/2024
Apr 25, 2024
Full Time
Job Description and Duties Are you currently looking for an entry level position in a highly regarded department? Do you have the desire to gain insight, knowledge, and experience that may be applied in future promotional opportunities? If so, then this might be the position for you. The Department of Justice, Legal Support Operations - Business Services Unit is currently seeking a well-rounded, friendly individual to fill our Office Technician (General) position. The Business Services Technician provides support to various Business Services functions on a rotational basis throughout the unit, such as managing collection advice, revolving fund, parking, transit and payroll. Rotational duties include answering incoming calls in our main reception area, providing information on state government agency services and programs and greeting and directing staff and visitors. Independently and in conjunction with the Office of Human Resources, preparing explanations for legal and administrative staff about benefits, leave administration and payroll-time off policies. Monitoring email resource accounts for fax communication, supply and maintenance requests, following up on status, responding and notifying employees when supply requests are ready. Maintaining stock in supply room, assisting in ordering supplies and with surveyed items. Preparing documentation for purchases for the office, maintaining record of supplies and equipment and reviewing and approving accuracy of purchasing goods and services, serving as Live Scan operator on a rotational basis and verifying identification and completion of live scan forms. Providing assistance with invoices for all orders, including but not limited to furniture, contracts in place and other CalCard related purchases. Providing back-up assistance with moves, modular service requests, telecommunications, distribution of ergonomic equipment, and other related duties. May be assigned other duties or assigned to provide back-up support to Office Technicians in other Legal Support Units, as necessary. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (GENERAL) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-427039 Position #(s): 420-033-1138-901 Working Title: Business Services Technician Classification: OFFICE TECHNICIAN (GENERAL) $3,543.00 - $4,440.00 A # of Positions: 1 Work Location: San Francisco County Telework: In Office Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Legal Support Operations-Business Services Unit, San Francisco. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General's website at www.oag.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-427039) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/8/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: This position needs independence of action initiative, knowledge of department policies and a thorough knowledge of complex office/ administrative practices. The desired incumbent will effectively and efficiently carry out assigned tasks independently or with minimal supervision, work well under pressure, and meet deadlines; exercise good judgment, strong communication skills, and good organizational skills, and work in a team environment; demonstrate good telephone ethics, tact, diplomacy, discretion with confidential and sensitive situations, reliable, and maintains good attendance. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mieke Roelstraete (916) 210-6748 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Office Technician (General) Examination: https://www.calcareers.ca.gov/JOBSGEN/4PB24.PDF ADDITIONAL APPLICATION FILING INFORMATION: Please note : if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a post mark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/8/2024
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***Your County employment must be clearly listed in your work history.*** The Telecommunication Services Division of the Innovation and Technology Department is recruiting for Communication Technician I , who installs, maintains, and repairs telecommunications, electronics, and network equipment. The Telecommunication Services Division integrates all PBX and VoIP, audio, security, automation, and low voltage electronics. Duties include installing and repairing communication and electronic equipment Countywide; installing and configuring network hardware and software; troubleshooting system malfunctions; and repairing and installing telephone and data electronics, audio, and automated systems. For a more comprehensive listing of job duties for this classification, please refer to the Communications Technician I job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Working Conditions: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment. Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Eighteen (18) months, within the last three (3) years, of full-time equivalent experience installing, maintaining, and repairing telecommunications, electronics, PBX's, IP voice, audio, automation, fiber optics, or low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or communication technology. A list of related coursework must be submitted with the application. Substitution : One (1) additional year of qualifying experience may substitute the education requirement. Desired Qualifications The ideal candidate will have: Education in electronics or communication technology. Certifications in Cisco and Nortel. Current work experience in the industry. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire bythe filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Resumes will not be reviewed in lieu of work history or answers to supplemental questions. The most highly qualified candidates, based on the evaluation results, may be referred to the hiring department for further review. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 21, 2024
Full Time
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***Your County employment must be clearly listed in your work history.*** The Telecommunication Services Division of the Innovation and Technology Department is recruiting for Communication Technician I , who installs, maintains, and repairs telecommunications, electronics, and network equipment. The Telecommunication Services Division integrates all PBX and VoIP, audio, security, automation, and low voltage electronics. Duties include installing and repairing communication and electronic equipment Countywide; installing and configuring network hardware and software; troubleshooting system malfunctions; and repairing and installing telephone and data electronics, audio, and automated systems. For a more comprehensive listing of job duties for this classification, please refer to the Communications Technician I job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Working Conditions: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment. Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Eighteen (18) months, within the last three (3) years, of full-time equivalent experience installing, maintaining, and repairing telecommunications, electronics, PBX's, IP voice, audio, automation, fiber optics, or low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or communication technology. A list of related coursework must be submitted with the application. Substitution : One (1) additional year of qualifying experience may substitute the education requirement. Desired Qualifications The ideal candidate will have: Education in electronics or communication technology. Certifications in Cisco and Nortel. Current work experience in the industry. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire bythe filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Resumes will not be reviewed in lieu of work history or answers to supplemental questions. The most highly qualified candidates, based on the evaluation results, may be referred to the hiring department for further review. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***County employment must be clearly listed in your work history.*** The Innovation and Technology Department isrecruiting for Communication Technicians II for the Telecommunication Services Division . This is the journey level position characterized by responsibility for installing, maintaining, and repairing telecommunications equipment, electronics, and network equipment to integrate all VoIP, PBX, audio, security, automation, and low voltage electronics countywide. Incumbents in this class are expected to have broad general knowledge of electronics and considerable skill in the area of Telephony. For a more comprehensive listing of job duties for this classification, please refer to the Communication Technician II job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Availability: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours. Working Conditions: Employees may be asked to work in inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect, and maintain equipment. Travel: Travel throughout the county is required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Two (2) years of experience, within the last five (5) years, installing, maintaining, and repairing telecommunications, electronics, PBX's, VoIP, audio, automation, copper infrastructures, fiber optics and low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or a closely related field OR 300 hours of classroom instruction in the same areas. A list of coursework must be submitted with the application if a degree has not been conferred in telecommunications, electronics, or a closely related field. Substitution: An additional one (1) year of experience may be substituted for the education requirement. Desired Qualifications The ideal candidate will demonstrate strong interpersonal and communication skills; be a team player with the ability to achieve goals through influence, collaboration, and cooperation; and possess strong leadership, problem solving, and analytical skills. Education in electronics or communication technology, along with experience in Cisco or Nortel/Avaya while currently working in the industry is highly desirable. Working experience in Telephony and Data Infrastructures, Cisco VoIP, Electronics is desired. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire by the filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 21, 2024
Full Time
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***County employment must be clearly listed in your work history.*** The Innovation and Technology Department isrecruiting for Communication Technicians II for the Telecommunication Services Division . This is the journey level position characterized by responsibility for installing, maintaining, and repairing telecommunications equipment, electronics, and network equipment to integrate all VoIP, PBX, audio, security, automation, and low voltage electronics countywide. Incumbents in this class are expected to have broad general knowledge of electronics and considerable skill in the area of Telephony. For a more comprehensive listing of job duties for this classification, please refer to the Communication Technician II job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Availability: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours. Working Conditions: Employees may be asked to work in inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect, and maintain equipment. Travel: Travel throughout the county is required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Two (2) years of experience, within the last five (5) years, installing, maintaining, and repairing telecommunications, electronics, PBX's, VoIP, audio, automation, copper infrastructures, fiber optics and low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or a closely related field OR 300 hours of classroom instruction in the same areas. A list of coursework must be submitted with the application if a degree has not been conferred in telecommunications, electronics, or a closely related field. Substitution: An additional one (1) year of experience may be substituted for the education requirement. Desired Qualifications The ideal candidate will demonstrate strong interpersonal and communication skills; be a team player with the ability to achieve goals through influence, collaboration, and cooperation; and possess strong leadership, problem solving, and analytical skills. Education in electronics or communication technology, along with experience in Cisco or Nortel/Avaya while currently working in the industry is highly desirable. Working experience in Telephony and Data Infrastructures, Cisco VoIP, Electronics is desired. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire by the filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
This recruitment will establish an employment list to fill current and any future vacancies within the TCICT Department. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Tulare County Information and Communication Technology (TCICT) department located in Visalia. Typical Duties Keep records and compile stock reports of items stored in stockrooms, warehouses, or storage yards. Receive, inventory, store, and issue information technology and telecommunications equipment. Conduct periodic inventories and advise purchasing staff on inventory levels. Package equipment for shipping (shrink wrapping, boxing, labeling), load materials and equipment onto trucks or other vehicles, unload materials and equipment from trucks and other vehicles. Prepare information technology and telecommunications equipment for surplus, ensuring the destruction of all client data before shipping. Operate and perform preventive maintenance on forklifts, packaging devices, and data destruction equipment. Ensure stored material is secure, and that locks, cameras and alarms are operational and in use. Report any discrepancies immediately. Maintain organized, clean stockrooms, warehouses, or storage yards. Ensure safe operation of vehicles and warehouse facilities. Employment Standards Education: Equivalent to the completion of the twelfth (12th) grade, GED, or equivalent. Experience: Level I: Six (6) months experience assisting in a stock/storeroom or warehouse, storing, shipping, and receiving supplies, materials, and/or mail, and keeping a variety of records, such as inventory. Level II: One (1) year as a County of Tulare IT Logistics Technician I or two (2) years of experience in equipment stockrooms, warehouses, or storage yards operations. Knowledge of: Methods of receiving, storage, and delivery of materials. Methods of materials handling and safe driving practices. Skill/Ability to : Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers. Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment. Understand and carry out oral and written instructions. Walk and/or drive for extended periods. Maintain written records. Provide excellent customer service and interpersonal / communication skills. License: Must complete all County requirements as a forklift operator within 6 months of hire.Must possess or have the ability to obtain, an appropriate, valid California driver's license. Other Requirements : This position may work in County law enforcement and detention facilities. Applicants must undergo a non-sworn law enforcement background investigation and receive security clearance from the Tulare County Sheriff’s Department and maintain that clearance for the duration of employment. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 3 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision and life).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
This recruitment will establish an employment list to fill current and any future vacancies within the TCICT Department. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Tulare County Information and Communication Technology (TCICT) department located in Visalia. Typical Duties Keep records and compile stock reports of items stored in stockrooms, warehouses, or storage yards. Receive, inventory, store, and issue information technology and telecommunications equipment. Conduct periodic inventories and advise purchasing staff on inventory levels. Package equipment for shipping (shrink wrapping, boxing, labeling), load materials and equipment onto trucks or other vehicles, unload materials and equipment from trucks and other vehicles. Prepare information technology and telecommunications equipment for surplus, ensuring the destruction of all client data before shipping. Operate and perform preventive maintenance on forklifts, packaging devices, and data destruction equipment. Ensure stored material is secure, and that locks, cameras and alarms are operational and in use. Report any discrepancies immediately. Maintain organized, clean stockrooms, warehouses, or storage yards. Ensure safe operation of vehicles and warehouse facilities. Employment Standards Education: Equivalent to the completion of the twelfth (12th) grade, GED, or equivalent. Experience: Level I: Six (6) months experience assisting in a stock/storeroom or warehouse, storing, shipping, and receiving supplies, materials, and/or mail, and keeping a variety of records, such as inventory. Level II: One (1) year as a County of Tulare IT Logistics Technician I or two (2) years of experience in equipment stockrooms, warehouses, or storage yards operations. Knowledge of: Methods of receiving, storage, and delivery of materials. Methods of materials handling and safe driving practices. Skill/Ability to : Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers. Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment. Understand and carry out oral and written instructions. Walk and/or drive for extended periods. Maintain written records. Provide excellent customer service and interpersonal / communication skills. License: Must complete all County requirements as a forklift operator within 6 months of hire.Must possess or have the ability to obtain, an appropriate, valid California driver's license. Other Requirements : This position may work in County law enforcement and detention facilities. Applicants must undergo a non-sworn law enforcement background investigation and receive security clearance from the Tulare County Sheriff’s Department and maintain that clearance for the duration of employment. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 3 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision and life).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
LA County Sanitation District
Whittier, California, United States
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
JOB POSTING NOTICE OF EXTERNAL JOB OPPORTUNITY POSTING #SB-288-23E SUPERVISING INFORMATION TECHNOLOGY TECHNICIAN LOCATION: FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, CUSTOMER SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER About Us: Los Angeles County Sanitation Districts (LACSD) is at the forefront of environmental protection, serving the communities of Los Angeles County. As a leader in sustainability and innovation, we are committed to delivering exceptional service while safeguarding the environment for future generations. Role Overview: Are you a seasoned IT professional with a passion for leadership and technical excellence? We are seeking an experienced individual to join our team as a Supervising Information Technology Technician. In this pivotal role, you will lead our IT Customer Services group, overseeing the efficient management of service requests, and spearheading critical projects to enhance our IT infrastructure. Key Responsibilities: Efficiently manage service requests in our Help Desk ticketing system, ensuring timely resolution. Supervise and coordinate a team of technician-level staff members in a central IT environment. Provide clear direction, motivation, and guidance to team members, fostering a culture of collaboration and excellence. Oversee desktop support, software licensing, hardware assets inventory, and administrative duties. Lead exciting projects, including the replacement of replacement of one third of the Districts desktop computers, approximately 800 hardware units, and the deployment of RFID technology for assets tracking. Uphold a customer-centric approach to incident and problem management, ensuring the delivery of exceptional service to end-users. Join our team at the Los Angeles County Sanitation Districts and become an integral part of our mission to convert waste into valuable resources such as recycled water, green energy, and recycled materials. This is an exceptional opportunity to not only advance your career but also to contribute to community sustainability. ESSENTIAL FUNCTIONS: To provide direct supervision, coordinate and monitor the work of Information Technology staff engaged in a variety of customer support activities. JOB SUMMARY: The major job duties are listed below. For a detailed list, please see the job description. Under the direction of an Information Technology Supervisor or higher classification, the incumbent will: Train and assess the performance of subordinate staff Plan, organize, schedule, and assign work to subordinate staff Monitor users’ requests or problems reported at the Help Desk to ensure proper assignment, escalation, routing, and timely completion Enforce Districts computing standards, policies, and procedures Investigate computer equipment failures and malfunctions Manage the procurement and inventory of all desktop hardware and software assets Attend and participate in meetings between IT and user groups and provide status updates on requests, issues, and projects Develop and distribute announcements and notifications to Districts staff regarding IT systems’ implementations, updates, and outages Continuously refine the service request process to improve the response time to customer requests Review the Service Requests metrics periodically with the IT Supervisor and Section head MINIMUM QUALIFICATIONS Candidates must possess all of the following: A valid California Class C driver license Five (5) years of experience operating, installing, configuring, monitoring, testing and maintaining a centralized computer, telecommunications or network system including one year in a lead capacity Note: A bachelor's degree in Computer Science or closely related field from an accredited college may substitute for three (3) years of the required experience Desirable Qualifications: Combination of technical expertise, leadership skills, and interpersonal abilities Five (5) or more years of experience supervising a team of technician-level staff members within a central IT environment serving multiple clients/departments Demonstrated ability to multi-task with a customer-centric approach to incident and problem management Completion of leadership training classes within the last 12 months Knowledge of IT Service Management framework Possession of an IT Information Library 4 Foundation or higher certification is a plus Effective communication, problem-solving, and customer service skills for interacting with both team members and end-users Demonstrated leadership qualities including clear direction, motivation, and conflict resolution Adaptability, empathy, and a commitment to ongoing training and quality assurance to effectively lead the team and contribute to the success of the IT department EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover: Knowledge of : Principles and practices of supervision Operating and monitoring computer, network, telecommunications, and related equipment Scheduling Program planning and systems analyses Capabilities and operational procedures used in a computer center Ability to : Interact effectively with management user departments and technical and non-technical staff Plan, assign, and oversee the work of subordinates Administer and communicate policies and procedures Oversee multiple projects to meet projected deadlines ADDITIONAL INFORMATION This posting will remain open until vacancy is filled and is subject to closure without notice. SELECTION PROCESS: All applications will be reviewed to determine if the conditions and qualifications for testing are met. The selection process will consist of a writing project weighted at 30% and an interview weighted at 70%. The writing project is tentatively scheduled for Tuesday, March 12. The interviews are tentatively scheduled for the week of March 18. TO APPLY: Please apply online at governmentjobs.com within this application period. By using the online application system you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list. NOTE: The individual(s) recommended for hire must undergo a job-related pre-employment physical, as well as a reference check, background check, DMV report, and a drug test. For questions regarding this recruitment, please contact Sareen Baghikian at SBaghikian@lacsd.org . As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply. To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources . RETIREMENT CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 23/24 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage. DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits. COMPENSATION Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements. HEALTH INSURANCE MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2024, the Districts contribute $2,202.87 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage. DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods. VISION: Employee paid. LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates. LEAVE TIME VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year. SICK LEAVE : Eight hours of full-pay sick leave per month. PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons. HOLIDAYS 13 paid holidays and one-half paid holiday depending on the employee's work schedule. TUITION REIMBURSEMENT Employees may be eligible for tuition reimbursement for approved accredited course work. STUDENT LOAN PAYMENT REIMBURSEMENT For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000. WORK ENVIRONMENT & OTHER BENEFITS A rewarding career contributing to society and the environment. Flexible work schedules (e.g. 9/80 schedule) depending on the worksite. Clear policies and procedures. Health and safety programs. Carpool opportunities with monetary incentives depending on the worksite. More detailed benefits information can be found here: Districts Benefits NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice. Updated December 29, 2023 Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***County employment must be clearly listed in your work history.*** The Innovation and Technology Department isrecruiting for Communication Technicians III for the Telecommunication Services Division . Positions in this class may as directed provide lead supervision over lower-level Communications Technicians and Communications Installers, and will perform the most difficult installation, maintenance, and repair of the telephone network. The position will maintain and install telecommunications, electronics, and network equipment to integrate all VoIP, PBX, audio, security, automation, and low voltage electronics as needed countywide. Incumbents in this class are expected to have higher level knowledge of electronics and considerable skill in the area of Telephony. For a more comprehensive listing of job duties for this classification, please refer to the Communications Technician III job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Working Conditions: Employees are subject to On-Call duties, 24-hour call-back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect, and maintain equipment. Travel: Travel throughout the county is required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation. Pre-Employment Process: Prior to appointment, applicants will be fingerprinted and must pass a background investigation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of experience, within the last six (6) years, installing, maintaining, and repairing telecommunications, electronics, PBX's, VoIP, audio, automation, copper infrastructures, fiber optics and low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or communication technology OR specialized technology courses or certificate programs with 450 hours of classroom instruction. A list of related coursework must be submitted with the application. Substitution: An additional one (1) year of experience may be substituted for the education requirement. Desired Qualifications Education in electronics or communication technology, along with certification in Cisco or Nortel, is highly desirable. Working experience in Telephony and Data Infrastructures, Cisco VoIP, Networking, Nortel/Avaya PBX and Call Pilot. Strong leadership, problem solving and analytic skills are highly desirable. The ideal candidate will demonstrate strong interpersonal, leadership and communication skills, a team player with the ability to achieve goals through influence, collaboration, and cooperation. Current industry experience is preferred. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire bythe filing deadline. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 21, 2024
Full Time
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***County employment must be clearly listed in your work history.*** The Innovation and Technology Department isrecruiting for Communication Technicians III for the Telecommunication Services Division . Positions in this class may as directed provide lead supervision over lower-level Communications Technicians and Communications Installers, and will perform the most difficult installation, maintenance, and repair of the telephone network. The position will maintain and install telecommunications, electronics, and network equipment to integrate all VoIP, PBX, audio, security, automation, and low voltage electronics as needed countywide. Incumbents in this class are expected to have higher level knowledge of electronics and considerable skill in the area of Telephony. For a more comprehensive listing of job duties for this classification, please refer to the Communications Technician III job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Working Conditions: Employees are subject to On-Call duties, 24-hour call-back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect, and maintain equipment. Travel: Travel throughout the county is required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation. Pre-Employment Process: Prior to appointment, applicants will be fingerprinted and must pass a background investigation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of experience, within the last six (6) years, installing, maintaining, and repairing telecommunications, electronics, PBX's, VoIP, audio, automation, copper infrastructures, fiber optics and low voltage electronics. -AND- REQUIRED EDUCATION: Fifteen (15) semester (23 quarter) units of completed post-high school technical coursework in electronics or communication technology OR specialized technology courses or certificate programs with 450 hours of classroom instruction. A list of related coursework must be submitted with the application. Substitution: An additional one (1) year of experience may be substituted for the education requirement. Desired Qualifications Education in electronics or communication technology, along with certification in Cisco or Nortel, is highly desirable. Working experience in Telephony and Data Infrastructures, Cisco VoIP, Networking, Nortel/Avaya PBX and Call Pilot. Strong leadership, problem solving and analytic skills are highly desirable. The ideal candidate will demonstrate strong interpersonal, leadership and communication skills, a team player with the ability to achieve goals through influence, collaboration, and cooperation. Current industry experience is preferred. Selection Process Application Procedure: Complete and submit the online employment application and supplemental questionnaire bythe filing deadline. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/10/2024 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
Barstow, California, United States
The Job Immediate vacancy for P/T Telecommunications Tower Maintenance Technician San Bernardino County's Special Districts Department, Television District near Barstow, is recruiting for Part-time Tower Maintenance Technicians . Working with the Communications Engineer, the Tower Maintenance Technician is responsible for providing superior high frequency TV signals to thousands of residential homes in the area. The Tower Maintenance Technician will perform routine and on-going maintenance and operation of the television system, including two towers on Elephant Mountain, serving the communities of Barstow, Newberry Springs, Hinkley, and Daggett, with UHF and VHF digital television signals utilized by 35,000 households. This position will report to the office/technical repair station located at Pioneer Park in Lucerne Valley, approximately 60 miles/1 hour from downtown San Bernardino. Elephant Mountain is located near Barstow, an additional 40 miles from Lucerne Valley. Transportation from the Lucerne Valley office to the remote TV District location will be arranged and provided by the department. This position is currently scheduled to work up to a maximum of 29.5 hours per week. Primary duties include servicing and maintaining electronic components at the various translator sites; technical repair and maintenance of equipment at the office workshop site; tower maintenance, repair, and safety inspections; and general grounds and facility maintenance. This position requires availability to respond quickly to emergency after-hours situations. Official title is Public Service Employee (Fire/Special Districts Dept). For more information, refer to the Public Service Employee (Fire/Special Districts Dept) job description. CONDITIONS OF EMPLOYMENT Availability: Must be available to report to Lucerne Valley and work at Elephant Mountain . This is an extra-help, non-regular Public Service Employee position . This position works up to a maximum of 29.5 hours per week and requires availability to work evenings and weekends/holidays as needed. Successful candidates shall be considered at-will throughout the term of employment. License: A valid California Class C Driver License must be provided at the time of hire and maintained throughout employment. Employees may be required to make provisions for transportation. Working Conditions: Employees are subject to on-call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties include inspecting and maintaining equipment, block house, and transmission site. Duties also include the following: frequent lift and/or carry items weighing 10 pounds and up to 50 pounds; stoop, kneel, crouch, bend over, crawl; and perform other physical activities in the performance of job duties for this position. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: One (1) year of experience in the repair and maintenance of electronic components , such as telecommunications systems, data networks and/or transmission systems, microwave systems, circuitry, radio and/or telephone system installs, or rebroadcast systems. Desired Qualifications The ideal candidate will possess three (3) years of experience in the maintenance of television transmission equipment and facilities. This candidate will understand the importance of keeping the system active, and be able to understand and adapt to new technologies, with a desire to attain specialized electronics operations certifications. Selection Process T he selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration. Application Procedure : To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Note: Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process This position is an extra help position and is not eligible for benefits through the County of San Bernardino. Closing Date/Time: Continuous
Mar 08, 2024
Temporary
The Job Immediate vacancy for P/T Telecommunications Tower Maintenance Technician San Bernardino County's Special Districts Department, Television District near Barstow, is recruiting for Part-time Tower Maintenance Technicians . Working with the Communications Engineer, the Tower Maintenance Technician is responsible for providing superior high frequency TV signals to thousands of residential homes in the area. The Tower Maintenance Technician will perform routine and on-going maintenance and operation of the television system, including two towers on Elephant Mountain, serving the communities of Barstow, Newberry Springs, Hinkley, and Daggett, with UHF and VHF digital television signals utilized by 35,000 households. This position will report to the office/technical repair station located at Pioneer Park in Lucerne Valley, approximately 60 miles/1 hour from downtown San Bernardino. Elephant Mountain is located near Barstow, an additional 40 miles from Lucerne Valley. Transportation from the Lucerne Valley office to the remote TV District location will be arranged and provided by the department. This position is currently scheduled to work up to a maximum of 29.5 hours per week. Primary duties include servicing and maintaining electronic components at the various translator sites; technical repair and maintenance of equipment at the office workshop site; tower maintenance, repair, and safety inspections; and general grounds and facility maintenance. This position requires availability to respond quickly to emergency after-hours situations. Official title is Public Service Employee (Fire/Special Districts Dept). For more information, refer to the Public Service Employee (Fire/Special Districts Dept) job description. CONDITIONS OF EMPLOYMENT Availability: Must be available to report to Lucerne Valley and work at Elephant Mountain . This is an extra-help, non-regular Public Service Employee position . This position works up to a maximum of 29.5 hours per week and requires availability to work evenings and weekends/holidays as needed. Successful candidates shall be considered at-will throughout the term of employment. License: A valid California Class C Driver License must be provided at the time of hire and maintained throughout employment. Employees may be required to make provisions for transportation. Working Conditions: Employees are subject to on-call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties include inspecting and maintaining equipment, block house, and transmission site. Duties also include the following: frequent lift and/or carry items weighing 10 pounds and up to 50 pounds; stoop, kneel, crouch, bend over, crawl; and perform other physical activities in the performance of job duties for this position. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: One (1) year of experience in the repair and maintenance of electronic components , such as telecommunications systems, data networks and/or transmission systems, microwave systems, circuitry, radio and/or telephone system installs, or rebroadcast systems. Desired Qualifications The ideal candidate will possess three (3) years of experience in the maintenance of television transmission equipment and facilities. This candidate will understand the importance of keeping the system active, and be able to understand and adapt to new technologies, with a desire to attain specialized electronics operations certifications. Selection Process T he selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration. Application Procedure : To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Note: Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process This position is an extra help position and is not eligible for benefits through the County of San Bernardino. Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Are you looking for a great job where your contributions truly matter? Within the JDIS Bureau, it is our mission to provide reliable data and investigative services to our criminal justice partners and public policy stakeholders to support their efforts in protecting Californians. Our values - Believe in Teamwork, Operate with Integrity, Lead by Example, Dare to be Innovative - represent our commitment to an inclusive and supportive work culture. Please consider joining our team! Under the general supervision of the Staff Services Manager I (SSM I), the Help Desk Section PT II performs the more difficult program specialist work, which includes providing assistance, telephonically and via email, to medical and pharmaceutical professionals with questions and difficulties regarding registration and access to the Controlled Substance Utilization Review and Evaluation System (CURES) database. The PT II performs CURES application vetting and provides operational and clerical support to the program, and other duties, as assigned. This position is designated for telework under Government Code 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-427101 Position #(s): 420-522-9928-002 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Justice Data and Investigative Services Bureau, Justice Data & Auditing Branch, Client Services & Controlled Substance Utilization Review and Evaluation System (CURES), CURES Program, Help Desk Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 427101 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/6/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 427101 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 427101 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Experience in working with the public. • Strong phone skills. • Ability to trouble shoot and provide solutions on system issues. • Ability to follow oral and written instructions, policies, and procedures. • Ability to communicate effectively, both orally and in writing. • Experience working on a personal computer. • Ability to work both independently and collaboratively with others. • Willingness to learn and adapt to new work processes/procedures. • Maintain good and dependable work attendance and punctuality. • Willingness to work Monday-Friday (8:00am-5:00pm). Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/6/2024
Apr 23, 2024
Full Time
Job Description and Duties Are you looking for a great job where your contributions truly matter? Within the JDIS Bureau, it is our mission to provide reliable data and investigative services to our criminal justice partners and public policy stakeholders to support their efforts in protecting Californians. Our values - Believe in Teamwork, Operate with Integrity, Lead by Example, Dare to be Innovative - represent our commitment to an inclusive and supportive work culture. Please consider joining our team! Under the general supervision of the Staff Services Manager I (SSM I), the Help Desk Section PT II performs the more difficult program specialist work, which includes providing assistance, telephonically and via email, to medical and pharmaceutical professionals with questions and difficulties regarding registration and access to the Controlled Substance Utilization Review and Evaluation System (CURES) database. The PT II performs CURES application vetting and provides operational and clerical support to the program, and other duties, as assigned. This position is designated for telework under Government Code 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-427101 Position #(s): 420-522-9928-002 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Justice Data and Investigative Services Bureau, Justice Data & Auditing Branch, Client Services & Controlled Substance Utilization Review and Evaluation System (CURES), CURES Program, Help Desk Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 427101 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/6/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 427101 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 427101 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Experience in working with the public. • Strong phone skills. • Ability to trouble shoot and provide solutions on system issues. • Ability to follow oral and written instructions, policies, and procedures. • Ability to communicate effectively, both orally and in writing. • Experience working on a personal computer. • Ability to work both independently and collaboratively with others. • Willingness to learn and adapt to new work processes/procedures. • Maintain good and dependable work attendance and punctuality. • Willingness to work Monday-Friday (8:00am-5:00pm). Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/6/2024
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Under general administrative direction, directs functional operation of mission-critical communications systems; addresses technical issues as related to mission-critical radio communication infrastructure i.e., radio system, fire alerting, microwave network, etc.; directs planning and coordination of systems maintenance and repair with vendors and end-users; creates codeplugs, programs, and upgrades subscriber two-way radios, repeaters, etc. Activates and mobilizes emergency backup systems and communications trailer, and provides technical support and responses to public safety departments during emergencies. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category III for benefits purposes, which includes Six (6) additional Management Vacation Days and a Vehicle Allowance of $250/month. This job classification will be governed by the Personnel Rules, as it is not represented by a collective bargaining unit. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides technical guidance to developers with regards to ensuring two-way communications compliance within structures Maintains technical and support aspects for all mission-critical and ancillary systems including but not limited to; radio systems, microwave network, fire alerting system and coordinates contractor maintenance activities Troubleshoots and performs first echelon level service on subscriber radios and components Assists in long range planning of telecommunications and electronic systems requirements Prepares technical specifications for proposals Develops radio templates and codeplugs utilizing Customer Programming Software (CPS) Reviews the Bi-Directional Amplifier (BDA) plans to ensure ordinance compliance with Broward County and the City Oversees and assists in maintaining all radio system software records such as; programming templates, radio programs, identification numbers, assignments, aliases, talk group assignments, talk group registers, inventory, records and cross reference lists Programs backbone system equipment including system controller and interface management system for a trunked radio and conventional repeater communication systems Coordinates with system users on activities involving repair, maintenance and regional public safety activities Assists and supports departments in implementing the City’s Telecommunication Ordinance overseeing the applications for use of the City’s right-of-way, establishing an equitable cost, and negotiating preferable routes Assists and supports departments in reviewing new development projects within the City which may interfere with the City’s radio system and assists in negotiating leases for towers located on City’s right-of-way Monitors radio and alerting systems and initiates immediate corrective action Reviews new development programs submitted to the City for approval to determine which may reduce radio system coverage to below acceptable levels; conducts fade margin studies to determine the effect of any system impacts Provides system usage reports Keeps schedule of routine preventive maintenance on various equipment and tower sites Serves as liaison with the Federal Communications Commission (FCC) for licenses and enforcement actions; maintains all required FCC license records; prepares and submits all required FCC reports; assures proper posting of FCC licenses Serves as liaison with Local and Federal Law Enforcement agencies to process interoperability agreements and facilitates programming of their radios onto City radio systems Monitors the County’s Change Management Request Process (CMR) for communications and dispatching issues Provides after hours support to public safety departments during emergencies Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Telecommunications, Electronics, Engineering, or a related field. Three (3) or more years of experience in a radio communications environment. Additional qualifying experience in a job related field, may substitute on a year-for-year basis for the required education. Department of Homeland Security (DHS) Communications Unit Technician (COMT) or Communication Unit Leader (COML) preferred. Possess or be able to obtain a valid State of Florida driver’s license within 30 days of hire. This position will require on call, holiday, night and/or weekend work. Special Requirements: An in-depth pre-employment background check will be conducted as part of the selection process as this position is deemed security-sensitive. Essential Employees may be required to work during a declared emergency. The employee’s Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Frequently or Often Street environment (near moving traffic) Seldom or Never Construction site Sometimes Confined Space Seldom or Never In the community (homes, businesses, etc.) Frequently or Often Warehouse environment Sometimes Shop environment Frequently or Often PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves heavy physical demands, such as exerting up to 100 lbs. of force occasionally (with assistance), and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. Ability to lift, carry, climb, bend, stoop, kneel, crouch, crawl, reach, walk, push, pull, grasp, stand and access heights or areas where limited space is available. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Sometimes Outdoor environment Sometimes Street environment (near moving traffic) Sometimes Construction site Frequently or Often Confined Space Sometimes In the community (homes, businesses, etc.) Frequently or Often Lab Seldom or Never Warehouse environment Frequently or Often HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: Continuous
Apr 11, 2024
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Under general administrative direction, directs functional operation of mission-critical communications systems; addresses technical issues as related to mission-critical radio communication infrastructure i.e., radio system, fire alerting, microwave network, etc.; directs planning and coordination of systems maintenance and repair with vendors and end-users; creates codeplugs, programs, and upgrades subscriber two-way radios, repeaters, etc. Activates and mobilizes emergency backup systems and communications trailer, and provides technical support and responses to public safety departments during emergencies. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category III for benefits purposes, which includes Six (6) additional Management Vacation Days and a Vehicle Allowance of $250/month. This job classification will be governed by the Personnel Rules, as it is not represented by a collective bargaining unit. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides technical guidance to developers with regards to ensuring two-way communications compliance within structures Maintains technical and support aspects for all mission-critical and ancillary systems including but not limited to; radio systems, microwave network, fire alerting system and coordinates contractor maintenance activities Troubleshoots and performs first echelon level service on subscriber radios and components Assists in long range planning of telecommunications and electronic systems requirements Prepares technical specifications for proposals Develops radio templates and codeplugs utilizing Customer Programming Software (CPS) Reviews the Bi-Directional Amplifier (BDA) plans to ensure ordinance compliance with Broward County and the City Oversees and assists in maintaining all radio system software records such as; programming templates, radio programs, identification numbers, assignments, aliases, talk group assignments, talk group registers, inventory, records and cross reference lists Programs backbone system equipment including system controller and interface management system for a trunked radio and conventional repeater communication systems Coordinates with system users on activities involving repair, maintenance and regional public safety activities Assists and supports departments in implementing the City’s Telecommunication Ordinance overseeing the applications for use of the City’s right-of-way, establishing an equitable cost, and negotiating preferable routes Assists and supports departments in reviewing new development projects within the City which may interfere with the City’s radio system and assists in negotiating leases for towers located on City’s right-of-way Monitors radio and alerting systems and initiates immediate corrective action Reviews new development programs submitted to the City for approval to determine which may reduce radio system coverage to below acceptable levels; conducts fade margin studies to determine the effect of any system impacts Provides system usage reports Keeps schedule of routine preventive maintenance on various equipment and tower sites Serves as liaison with the Federal Communications Commission (FCC) for licenses and enforcement actions; maintains all required FCC license records; prepares and submits all required FCC reports; assures proper posting of FCC licenses Serves as liaison with Local and Federal Law Enforcement agencies to process interoperability agreements and facilitates programming of their radios onto City radio systems Monitors the County’s Change Management Request Process (CMR) for communications and dispatching issues Provides after hours support to public safety departments during emergencies Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Telecommunications, Electronics, Engineering, or a related field. Three (3) or more years of experience in a radio communications environment. Additional qualifying experience in a job related field, may substitute on a year-for-year basis for the required education. Department of Homeland Security (DHS) Communications Unit Technician (COMT) or Communication Unit Leader (COML) preferred. Possess or be able to obtain a valid State of Florida driver’s license within 30 days of hire. This position will require on call, holiday, night and/or weekend work. Special Requirements: An in-depth pre-employment background check will be conducted as part of the selection process as this position is deemed security-sensitive. Essential Employees may be required to work during a declared emergency. The employee’s Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Frequently or Often Street environment (near moving traffic) Seldom or Never Construction site Sometimes Confined Space Seldom or Never In the community (homes, businesses, etc.) Frequently or Often Warehouse environment Sometimes Shop environment Frequently or Often PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves heavy physical demands, such as exerting up to 100 lbs. of force occasionally (with assistance), and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. Ability to lift, carry, climb, bend, stoop, kneel, crouch, crawl, reach, walk, push, pull, grasp, stand and access heights or areas where limited space is available. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Sometimes Outdoor environment Sometimes Street environment (near moving traffic) Sometimes Construction site Frequently or Often Confined Space Sometimes In the community (homes, businesses, etc.) Frequently or Often Lab Seldom or Never Warehouse environment Frequently or Often HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
San Diego, California, United States
Job Description and Duties Are you currently looking for an entry level office position in a highly regarded department? Do you have the desire to gain insight, knowledge, and experience in a law office to apply in future promotional opportunities? If so, then this might be the position for you. The Department of Justice, Legal Support Operations section is currently seeking a well-rounded, friendly individual to fill our Legal Support Technician position. Under the immediate supervision of a Legal Support Supervisor, the Legal Support Technician will perform a wide variety of clerical and administrative duties that support and provide assistance to legal secretarial teams. Duties include: completing correspondence and other non-legal documents pertaining to court proceedings which are often of a confidential nature, assisting legal secretaries in accurately preparing documents for court filing by typing, verifying and editing legal documents, as well as preparing exhibit tabs. General administrative tasks include: Bates numbering, photocopying, preparing envelopes, labels, and messenger service slips for service of documents, assisting in opening and closing case files in the ProLaw database, preparing closed files by boxing and preparing labels for long term storage. The Legal Support Technician may set up conference rooms for meetings and depositions, or other supporting office functions. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428295 Position #(s): 420-037-1139-010 420-037-1139-005 Working Title: Legal Support Technician Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 2 Work Location: San Diego County Telework: In Office Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information The position is located in the Division of Operations, Legal Support Operations - Team Support, San Diego. Please disregard the SROA/Surplus language below, asthe Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Please visit the Attorney General's website for more information at w ww.oag.ca.gov Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. Fingerprint check will be required. Clearly indicate the Job Control ( JC-428295) and the title of this position in the "Examination or Job Title(s) For Which You AreApplying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter may be included Other - Typing Certificate prior to hire at a minimum of 40 wpm. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent work habits, such as good attendance, dependability, punctuality, accuracy of work product, flexibility, general office experience, as well as the ability to interact effectively with all levels of staff and the public; demonstrate initiative and willingness to assume responsibility for identifying and resolving issues within the chain of command; and a willingness to assume special projects. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Maria Bouvia (916) 210-6743 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. OFFICE TECHNICIAN (TYPING) EXAMINATION LINK: In order to obtain list eligibiltiy and qualify for the OT(T) position, if you have not done so already, please take the online exam at the following link: https://www.calcareers.ca.gov/JOBSGEN/4PB24.PDF ADDITIONAL INFORMATION ON APPLICATION FILING: Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date . If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted . Therefore , to ensure timely delivery of your application , it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/13/2024
Apr 30, 2024
Full Time
Job Description and Duties Are you currently looking for an entry level office position in a highly regarded department? Do you have the desire to gain insight, knowledge, and experience in a law office to apply in future promotional opportunities? If so, then this might be the position for you. The Department of Justice, Legal Support Operations section is currently seeking a well-rounded, friendly individual to fill our Legal Support Technician position. Under the immediate supervision of a Legal Support Supervisor, the Legal Support Technician will perform a wide variety of clerical and administrative duties that support and provide assistance to legal secretarial teams. Duties include: completing correspondence and other non-legal documents pertaining to court proceedings which are often of a confidential nature, assisting legal secretaries in accurately preparing documents for court filing by typing, verifying and editing legal documents, as well as preparing exhibit tabs. General administrative tasks include: Bates numbering, photocopying, preparing envelopes, labels, and messenger service slips for service of documents, assisting in opening and closing case files in the ProLaw database, preparing closed files by boxing and preparing labels for long term storage. The Legal Support Technician may set up conference rooms for meetings and depositions, or other supporting office functions. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428295 Position #(s): 420-037-1139-010 420-037-1139-005 Working Title: Legal Support Technician Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 2 Work Location: San Diego County Telework: In Office Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information The position is located in the Division of Operations, Legal Support Operations - Team Support, San Diego. Please disregard the SROA/Surplus language below, asthe Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Please visit the Attorney General's website for more information at w ww.oag.ca.gov Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. Fingerprint check will be required. Clearly indicate the Job Control ( JC-428295) and the title of this position in the "Examination or Job Title(s) For Which You AreApplying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Maria Bouvia 1300 I Street 8th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter may be included Other - Typing Certificate prior to hire at a minimum of 40 wpm. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent work habits, such as good attendance, dependability, punctuality, accuracy of work product, flexibility, general office experience, as well as the ability to interact effectively with all levels of staff and the public; demonstrate initiative and willingness to assume responsibility for identifying and resolving issues within the chain of command; and a willingness to assume special projects. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Maria Bouvia (916) 210-6743 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. OFFICE TECHNICIAN (TYPING) EXAMINATION LINK: In order to obtain list eligibiltiy and qualify for the OT(T) position, if you have not done so already, please take the online exam at the following link: https://www.calcareers.ca.gov/JOBSGEN/4PB24.PDF ADDITIONAL INFORMATION ON APPLICATION FILING: Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date . If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted . Therefore , to ensure timely delivery of your application , it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/13/2024
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
Apr 18, 2024
Full Time
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the direction of the Staff Services Manager I and/or Staff Services Manager II, the Office Technician (OT) performs a wide variety of complex clerical duties, including, but not limited to, typing correspondence, logging information, tracking documents, conducting monthly audits of Accounting reports, surveying out equipment, shipping equipment, tracking supplies/equipment, assisting with monitoring the Civil Division Invoice inbox, and providing back-up assistance to the Administrative Assistant of the Chief Assistant Attorney General. Incumbent will also act as the forms coordinator and provide assistance to Civil Division Executive staff as needed. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V Working Conditions This is an office centered hybrid position with the opportunity to work remotely or in the office, with 3 required in-person days each week. Additional in-person attendance may be required for in-person meetings, trainings, and operationally as needed. Advance notice will be provided when possible. The OT would report to the AG's headquarters (1300 I Street) in Sacramento for in-person days. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Position Details Job Code #: JC-428035 Position #(s): 420-101-1139-001 Working Title: Office Technician Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 AM to 5:00 PM Work Week: Monday - Friday Department Information This position is located in the Division of Civil Law, Executive Unit, Sacramento. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. A fingerprint check will be required. Individuals who are new to State service must have list eligibility in order to gain employment with the California Office of the Attorney General Process is described at: https://oag.ca.gov/careers/exams Clearly indicate the Job Control Code (JC-428035) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your STD 678 State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/15/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Vicki Culpepper (JC-428035) Office of the Attorney General/Civil Law Division 1300 I Street, 10th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Vicki Culpepper (JC-428035) Office of the Attorney General/Civil Law Division 1300 I Street, 10th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter - Please provide a cover letter describing why you are interested in this position. The cover letter should be typed and no more than one page in length. Information copied and pasted from your resume will not be considered and may result in disqualification. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The incumbent must have strong analytical skills. The incumbent is expected to consistently exercise a high degree of initiative, and independence in performing his/her/their duties. Good judgment, effective communication and strong organizational skills are essential, as is the ability to communicate effectively both verbally and in writing and work independently and cooperatively with others. Must be dependable, have good attendance and demonstrate good working habits. The incumbent must be able to work well under pressure and perform multiple tasks with accuracy, precision and neatness. The incumbent must also maintain a high level of confidentiality at all times. Must work effectively with all levels of staff and be able to meet deadlines and adjust to changing priorities. The incumbent must be a self-starter with a positive attitude and be able to assume other duties as necessary. Must have good computer skills. Knowledge of Excel, Microsoft Word, Teams and Windows is desired. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Vicki Culpepper (916) 210-7309 vicki.culpepper@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/15/2024
May 01, 2024
Full Time
Job Description and Duties Under the direction of the Staff Services Manager I and/or Staff Services Manager II, the Office Technician (OT) performs a wide variety of complex clerical duties, including, but not limited to, typing correspondence, logging information, tracking documents, conducting monthly audits of Accounting reports, surveying out equipment, shipping equipment, tracking supplies/equipment, assisting with monitoring the Civil Division Invoice inbox, and providing back-up assistance to the Administrative Assistant of the Chief Assistant Attorney General. Incumbent will also act as the forms coordinator and provide assistance to Civil Division Executive staff as needed. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V Working Conditions This is an office centered hybrid position with the opportunity to work remotely or in the office, with 3 required in-person days each week. Additional in-person attendance may be required for in-person meetings, trainings, and operationally as needed. Advance notice will be provided when possible. The OT would report to the AG's headquarters (1300 I Street) in Sacramento for in-person days. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Position Details Job Code #: JC-428035 Position #(s): 420-101-1139-001 Working Title: Office Technician Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 AM to 5:00 PM Work Week: Monday - Friday Department Information This position is located in the Division of Civil Law, Executive Unit, Sacramento. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. A fingerprint check will be required. Individuals who are new to State service must have list eligibility in order to gain employment with the California Office of the Attorney General Process is described at: https://oag.ca.gov/careers/exams Clearly indicate the Job Control Code (JC-428035) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your STD 678 State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/15/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Vicki Culpepper (JC-428035) Office of the Attorney General/Civil Law Division 1300 I Street, 10th Floor Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Vicki Culpepper (JC-428035) Office of the Attorney General/Civil Law Division 1300 I Street, 10th Floor Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter - Please provide a cover letter describing why you are interested in this position. The cover letter should be typed and no more than one page in length. Information copied and pasted from your resume will not be considered and may result in disqualification. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The incumbent must have strong analytical skills. The incumbent is expected to consistently exercise a high degree of initiative, and independence in performing his/her/their duties. Good judgment, effective communication and strong organizational skills are essential, as is the ability to communicate effectively both verbally and in writing and work independently and cooperatively with others. Must be dependable, have good attendance and demonstrate good working habits. The incumbent must be able to work well under pressure and perform multiple tasks with accuracy, precision and neatness. The incumbent must also maintain a high level of confidentiality at all times. Must work effectively with all levels of staff and be able to meet deadlines and adjust to changing priorities. The incumbent must be a self-starter with a positive attitude and be able to assume other duties as necessary. Must have good computer skills. Knowledge of Excel, Microsoft Word, Teams and Windows is desired. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Vicki Culpepper (916) 210-7309 vicki.culpepper@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/15/2024
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***County employment must be clearly listed in your work experience.*** The Innovation and Technology Department is accepting applications for Supervising Communications Technician for the Telecommunication Services Division . This position is characterized by the full supervisory responsibility over a specialized Telecommunication Services Division unit, including: telecommunication services repair; telecommunication services system support; or telecommunication services installation team(s). Responsibilities could include supervising the assembling, installing, programming, maintenance, and/or repair of the voice and data communications systems, Cisco VoIP hardware and software, power systems, and ancillary equipment. The position will be responsible to provide instruction on safety and technical procedures; develop and implement training plans; conduct field surveys; estimate programming cost and installation/repair costs of communications equipment; recommend whether to repair or replace parts and equipment; communicate with vendors and customers; perform audits to ensure accurate records; examine job orders/time accounting records to verify correct billing information; and prepare various reports and correspondence. This position class is characterized by responsibility to supervise staff assigned to one of several specialty areas of the Telecommunication Services Division. This recruitment may be utilized to fill any of the specialty technology unit positions as needed. For a more comprehensive listing of job duties for this classification, please refer to the Supervising Communications Technician job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Working Conditions: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment. Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of experience, within the last eight (8) years, as a lead worker installing, maintaining, and repairing voice and data systems. -AND- REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of post-high school coursework in telecommunications, electronics, or a closely related field OR specialized technology courses or certificate programs with 450 hours of classroom instruction. A list of related coursework must be submitted with the application. Substitution: An additional one (1) year of qualifying experience may be substituted for the required education. Desired Qualifications The ideal candidate will demonstrate strong interpersonal, customer service, and communication skills; be a team player with the ability to achieve goals through influence, collaboration, and cooperation; and possess strong problem solving and analytical skills. Experience and knowledge in Telephony and Data Infrastructures, Cisco VoIP, Cisco UCS servers, UCM and Unity Connection, Networking, Nortel-Avaya PBX and Call Pilot is desirable. Selection Process Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by the filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire answers any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Apr 21, 2024
Full Time
The Job This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. ***County employment must be clearly listed in your work experience.*** The Innovation and Technology Department is accepting applications for Supervising Communications Technician for the Telecommunication Services Division . This position is characterized by the full supervisory responsibility over a specialized Telecommunication Services Division unit, including: telecommunication services repair; telecommunication services system support; or telecommunication services installation team(s). Responsibilities could include supervising the assembling, installing, programming, maintenance, and/or repair of the voice and data communications systems, Cisco VoIP hardware and software, power systems, and ancillary equipment. The position will be responsible to provide instruction on safety and technical procedures; develop and implement training plans; conduct field surveys; estimate programming cost and installation/repair costs of communications equipment; recommend whether to repair or replace parts and equipment; communicate with vendors and customers; perform audits to ensure accurate records; examine job orders/time accounting records to verify correct billing information; and prepare various reports and correspondence. This position class is characterized by responsibility to supervise staff assigned to one of several specialty areas of the Telecommunication Services Division. This recruitment may be utilized to fill any of the specialty technology unit positions as needed. For a more comprehensive listing of job duties for this classification, please refer to the Supervising Communications Technician job description. EXCELLENT BENEFITS!!! This position offers competitive County benefits! Click the image below to learn more. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Working Conditions: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment. Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EXPERIENCE: Three (3) years of experience, within the last eight (8) years, as a lead worker installing, maintaining, and repairing voice and data systems. -AND- REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of post-high school coursework in telecommunications, electronics, or a closely related field OR specialized technology courses or certificate programs with 450 hours of classroom instruction. A list of related coursework must be submitted with the application. Substitution: An additional one (1) year of qualifying experience may be substituted for the required education. Desired Qualifications The ideal candidate will demonstrate strong interpersonal, customer service, and communication skills; be a team player with the ability to achieve goals through influence, collaboration, and cooperation; and possess strong problem solving and analytical skills. Experience and knowledge in Telephony and Data Infrastructures, Cisco VoIP, Cisco UCS servers, UCM and Unity Connection, Networking, Nortel-Avaya PBX and Call Pilot is desirable. Selection Process Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by the filing deadline. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire answers any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT : OPEN COMPETITIVE - EMERGENCY EXAM NUMBER: b8163B-EA FILING START DATE : November 10, 2023 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Mental Health is seeking qualified candidates to fill emergency Psychiatric Technician III vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Psychiatric Technician III. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of *experience at the level of **Psychiatric Technician II in the County of Los Angeles. You must meet the above Minimum Requirements in order to be appointed to fill any vacancies related to this recruitment. * Experience is evaluated based on a verifiable 40-hour workweek. Work performed part-time will be prorated on a month-for-month basis. ** Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. PHYSICAL CLASS: Physical Class IV - Arduous: This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity such as those in Safety positions. LICENSE(S) REQUIRED: Possession of a current, active and unrestricted California State License to practice as a Psychiatric Technician . A copy of a valid California State License to practice as Psychiatric Technician MUST be attached to the application at the time of filing. Applications submitted without the required copy of licensure will be considered as incomplete until such information is provided. Original license must be presented at the time of appointment. Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. Successful applicants for this position who will be required to drive will be required to obtain a copy of his/her driving record from the California State Department of Motor Vehicles before being appointed. Applicant's license must not be suspended, restricted or revoked, or have more than four moving violations within the last two years. This information will be verified at the time of appointment. If you are unable to attach required documents, you must e-mail the documents to Exams@dmh.lacounty.gov, within seven (7) calendar days of filing online. Please include the exam title and your full name as it appears on your application. Additional Information EXAMINATION CONTENT : Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment. APPLICATION AND FILING INFORMATION : Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. INSTRUCTIONS FOR FILING ONLINE : Applications must be filed online only. Apply online by clicking on the green "Apply" button located on this posting. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add isan@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Irene San, (323) 705-4074 Analyst Contact Email: isan@dmh.lacounty.gov ADA COORDINATOR PHONE: (323) 705 - 4074 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT : OPEN COMPETITIVE - EMERGENCY EXAM NUMBER: b8163B-EA FILING START DATE : November 10, 2023 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Mental Health is seeking qualified candidates to fill emergency Psychiatric Technician III vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Psychiatric Technician III. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of *experience at the level of **Psychiatric Technician II in the County of Los Angeles. You must meet the above Minimum Requirements in order to be appointed to fill any vacancies related to this recruitment. * Experience is evaluated based on a verifiable 40-hour workweek. Work performed part-time will be prorated on a month-for-month basis. ** Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. PHYSICAL CLASS: Physical Class IV - Arduous: This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity such as those in Safety positions. LICENSE(S) REQUIRED: Possession of a current, active and unrestricted California State License to practice as a Psychiatric Technician . A copy of a valid California State License to practice as Psychiatric Technician MUST be attached to the application at the time of filing. Applications submitted without the required copy of licensure will be considered as incomplete until such information is provided. Original license must be presented at the time of appointment. Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. Successful applicants for this position who will be required to drive will be required to obtain a copy of his/her driving record from the California State Department of Motor Vehicles before being appointed. Applicant's license must not be suspended, restricted or revoked, or have more than four moving violations within the last two years. This information will be verified at the time of appointment. If you are unable to attach required documents, you must e-mail the documents to Exams@dmh.lacounty.gov, within seven (7) calendar days of filing online. Please include the exam title and your full name as it appears on your application. Additional Information EXAMINATION CONTENT : Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment. APPLICATION AND FILING INFORMATION : Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. INSTRUCTIONS FOR FILING ONLINE : Applications must be filed online only. Apply online by clicking on the green "Apply" button located on this posting. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add isan@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Irene San, (323) 705-4074 Analyst Contact Email: isan@dmh.lacounty.gov ADA COORDINATOR PHONE: (323) 705 - 4074 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES: (800) 735-2922 For detailed information, please click here
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties The Executive Administrative Unit is seeking a highly motivated and detail oriented individual to work on our team. Under the general direction of the Special Assistant to the Chief Deputy and the immediate supervision of the Staff Services Manager I, you would perform a variety of administrative support services, such as assisting with the facilitation of time submission and purchasing for the Attorney General and Chief Deputy’s Executive Office. Administrative duties are performed independently, requiring a high degree of initiative, professionalism, tact, discretion, knowledge of complex office policies and procedures, and appropriate administrative practices. The ability to communicate effectively and work under pressure is critical in this position as we are a fast-paced office. Working Conditions This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428862 Position #(s): 420-011-1139-004 Working Title: Office Technician Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Directorate Division, Executive Office. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at https://www.oag.ca.gov . Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. A fingerprint check will be required. Clearly indicate the Job Control Code (JC-428862) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/14/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-428862) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-428862) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The SOQ serves as a documentation of your ability to present information clearly and concisely in writing and should be typed,12-point Arial font, no more than two pages in length. Vague and/or incomplete SOQs may not be considered if they do not fully respond to the required information. Cover letters do not take the place of a SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Possess excellent computer skills and knowledge of Microsoft Outlook, Word, and Excel Possess exceptional English grammar and spelling skills Possess strong organizational skills and excellent work habits, such as good attendance, dependability, and punctuality Ability to perform multiple tasks with accuracy and attention to detail A bility to establish and maintain relationships, and be discreet regarding confidential and sensitive matters Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Charlene Andrews (916) 210-7854 Charlene.Andrews@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information Additional Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. This is a re-advertisement of JC-412281. If you previously applied for JC-412281, you do not need to re-apply as all previous applications will be considered. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/14/2024
May 01, 2024
Full Time
Job Description and Duties The Executive Administrative Unit is seeking a highly motivated and detail oriented individual to work on our team. Under the general direction of the Special Assistant to the Chief Deputy and the immediate supervision of the Staff Services Manager I, you would perform a variety of administrative support services, such as assisting with the facilitation of time submission and purchasing for the Attorney General and Chief Deputy’s Executive Office. Administrative duties are performed independently, requiring a high degree of initiative, professionalism, tact, discretion, knowledge of complex office policies and procedures, and appropriate administrative practices. The ability to communicate effectively and work under pressure is critical in this position as we are a fast-paced office. Working Conditions This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428862 Position #(s): 420-011-1139-004 Working Title: Office Technician Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Directorate Division, Executive Office. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at https://www.oag.ca.gov . Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. A fingerprint check will be required. Clearly indicate the Job Control Code (JC-428862) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/14/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-428862) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-428862) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The SOQ serves as a documentation of your ability to present information clearly and concisely in writing and should be typed,12-point Arial font, no more than two pages in length. Vague and/or incomplete SOQs may not be considered if they do not fully respond to the required information. Cover letters do not take the place of a SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Possess excellent computer skills and knowledge of Microsoft Outlook, Word, and Excel Possess exceptional English grammar and spelling skills Possess strong organizational skills and excellent work habits, such as good attendance, dependability, and punctuality Ability to perform multiple tasks with accuracy and attention to detail A bility to establish and maintain relationships, and be discreet regarding confidential and sensitive matters Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Charlene Andrews (916) 210-7854 Charlene.Andrews@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information Additional Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. This is a re-advertisement of JC-412281. If you previously applied for JC-412281, you do not need to re-apply as all previous applications will be considered. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/14/2024
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under the general direction of the Staff Services Manager I (SSM I) working in the Division of Codes and Standards’ (C&S) San Luis Obispo District Office (SLO), the incumbent provides assistance to the public and industry for mobilehome titling and registration, and other related functions administered by the Department. The incumbent represents the Department in direct contact with the general public, owners, dealers, financial institutions and other representatives of the mobilehome industry. Working hours are Monday-Friday, 8 AM to 5 PM. Spanish Bilingual Preferred You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429635 Position #(s): 401-857-9928-XXX Working Title: Telework Option - Hybrid - DISTRICT OFFICE PROGRAM TECHNICIAN II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: San Luis Obispo County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 429635 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 429635 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong interpersonal skills and ability to interact with a wide range of people Verbal and written communication skills Knowledge of computers and Microsoft Office Suite Ability to handle detailed and diversified work Experience in troubleshooting issues Experience drafting letters and/or memos. Ability to research and interpret laws and regulations Spanish Bilingual Preferred Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Human Resources Contact: Hiring Unit | JC 429635 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/13/2024
Apr 30, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under the general direction of the Staff Services Manager I (SSM I) working in the Division of Codes and Standards’ (C&S) San Luis Obispo District Office (SLO), the incumbent provides assistance to the public and industry for mobilehome titling and registration, and other related functions administered by the Department. The incumbent represents the Department in direct contact with the general public, owners, dealers, financial institutions and other representatives of the mobilehome industry. Working hours are Monday-Friday, 8 AM to 5 PM. Spanish Bilingual Preferred You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429635 Position #(s): 401-857-9928-XXX Working Title: Telework Option - Hybrid - DISTRICT OFFICE PROGRAM TECHNICIAN II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: San Luis Obispo County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 429635 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 429635 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong interpersonal skills and ability to interact with a wide range of people Verbal and written communication skills Knowledge of computers and Microsoft Office Suite Ability to handle detailed and diversified work Experience in troubleshooting issues Experience drafting letters and/or memos. Ability to research and interpret laws and regulations Spanish Bilingual Preferred Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Human Resources Contact: Hiring Unit | JC 429635 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/13/2024
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER b8163A FIRST DAY OF FILING: 04/26/2016 at 8:00 A.M. THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized services to departmental multi-disciplinary teams, other County departments, and community agencies in the delivery of mental health treatment. CLASSIFICATION STANDARDS Positions allocable to this senior-level class are assigned to a line operation responsible for the delivery of psychological rehabilitation, case management and/or Psychiatric Emergency Service of the Department of Mental Health or to a hospital or clinic of the Department of Health Services. Incumbents assigned to Mental Health Department program support and training provide consultation and training to departmental staff or to staff of other departments and agencies. Incumbents assigned to line operations work as team leaders reporting to a mental health clinical program manageror a physician manager. Positions allocable to hospitals or clinics of the Department of Health Services report to a psychiatrist or other licensed physician, a psychologist, or work at the direction of a rehabilitation therapist, social worker, or registered nurse. Incumbents are typically responsible for providing technical direction to less experienced psychiatric technicians and providing care and protective services to clients most prone to assaultive behavior or requiring more extensive monitoring and review of their condition and progress. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of experience at the level of Psychiatric Technician II in the County of Los Angeles * . LICENSE(S) REQUIRED Possession of a current, active and valid California State License to practice as a Psychiatric Technician ** . Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. PHYSICAL CLASS 4 - Arduous . Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION * Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. ** Applicants must submit a legible copy of official proof of the required license at the time of filing or within 15 calendar days from the time of application submission. Additional Information EXAMINATION CONTENT An evaluation of experience based upon application and Supplemental Questionnaire information weighted 100% Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Retake: No person may compete for this examination more than once in a twelve (12) month period. SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application by 5:00 pm, Pacific Standard Time (PST), on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin, class specifications, and minimum requirements serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List each job experience separately. All information is subject to verification . Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4113 or (323) 705-4074 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4113 Teletype Phone: 800-735-2922 California Relay Services Phone: 800-735-2922 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information EXAM NUMBER b8163A FIRST DAY OF FILING: 04/26/2016 at 8:00 A.M. THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized services to departmental multi-disciplinary teams, other County departments, and community agencies in the delivery of mental health treatment. CLASSIFICATION STANDARDS Positions allocable to this senior-level class are assigned to a line operation responsible for the delivery of psychological rehabilitation, case management and/or Psychiatric Emergency Service of the Department of Mental Health or to a hospital or clinic of the Department of Health Services. Incumbents assigned to Mental Health Department program support and training provide consultation and training to departmental staff or to staff of other departments and agencies. Incumbents assigned to line operations work as team leaders reporting to a mental health clinical program manageror a physician manager. Positions allocable to hospitals or clinics of the Department of Health Services report to a psychiatrist or other licensed physician, a psychologist, or work at the direction of a rehabilitation therapist, social worker, or registered nurse. Incumbents are typically responsible for providing technical direction to less experienced psychiatric technicians and providing care and protective services to clients most prone to assaultive behavior or requiring more extensive monitoring and review of their condition and progress. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of experience at the level of Psychiatric Technician II in the County of Los Angeles * . LICENSE(S) REQUIRED Possession of a current, active and valid California State License to practice as a Psychiatric Technician ** . Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. PHYSICAL CLASS 4 - Arduous . Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION * Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. ** Applicants must submit a legible copy of official proof of the required license at the time of filing or within 15 calendar days from the time of application submission. Additional Information EXAMINATION CONTENT An evaluation of experience based upon application and Supplemental Questionnaire information weighted 100% Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Retake: No person may compete for this examination more than once in a twelve (12) month period. SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application by 5:00 pm, Pacific Standard Time (PST), on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin, class specifications, and minimum requirements serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List each job experience separately. All information is subject to verification . Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4113 or (323) 705-4074 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4113 Teletype Phone: 800-735-2922 California Relay Services Phone: 800-735-2922 For detailed information, please click here Closing Date/Time: Continuous
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides physical communications and network infrastructure and associated systems analysis, modification, maintenance, installation and support and interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Supports enterprise-level campus copper and optical fiber cable, and other related infrastructure and systems including but not limited to wired and wireless data networks (Ethernet), cable television distribution systems, telephone systems with digital and analog services and two-way radio systems. This position also maintains and supports assigned systems and services to ensure system availability, integrity, and reliability. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated experience with network and telecommunications functionality and a working knowledge of these systems. Knowledge of the safety practices, codes, standards, methods, materials, tools and equipment used in the telecommunications and network wiring industry. Ability to physically install and configure equipment, connections, wiring and cable as required working from layout or plans. Familiar with cable and wiring standards as defined by the institution and industry standards and configure systems to meet requirements. Ability to prepare network diagrams or system schematics with an understanding of component functionality Education and Experience Associate Degree, its equivalent, or higher. Two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Licenses, Certificates, Credentials: Possession of a valid driver’s license or the ability to obtain by date of hire. Salary and Benefits Anticipated Hiring Range: $65,000 - $75,000 Per Year Classification Range: $45,672 - $90,924 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 06, 2024
Job Summary Under general supervision, this position supports the ITS-Infrastructure & Platform Services group and their interface with other campus systems and services; provides physical communications and network infrastructure and associated systems analysis, modification, maintenance, installation and support and interfaces with internal ITS staff and the user community on the use of these systems and infrastructure. Supports enterprise-level campus copper and optical fiber cable, and other related infrastructure and systems including but not limited to wired and wireless data networks (Ethernet), cable television distribution systems, telephone systems with digital and analog services and two-way radio systems. This position also maintains and supports assigned systems and services to ensure system availability, integrity, and reliability. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated experience with network and telecommunications functionality and a working knowledge of these systems. Knowledge of the safety practices, codes, standards, methods, materials, tools and equipment used in the telecommunications and network wiring industry. Ability to physically install and configure equipment, connections, wiring and cable as required working from layout or plans. Familiar with cable and wiring standards as defined by the institution and industry standards and configure systems to meet requirements. Ability to prepare network diagrams or system schematics with an understanding of component functionality Education and Experience Associate Degree, its equivalent, or higher. Two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Licenses, Certificates, Credentials: Possession of a valid driver’s license or the ability to obtain by date of hire. Salary and Benefits Anticipated Hiring Range: $65,000 - $75,000 Per Year Classification Range: $45,672 - $90,924 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time: