CAREER DESCRIPTION Information Technology Services, IT Systems Technician II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list and will be used to fill current and future IT Systems Technician II positions within the Health Care Agency. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. QUALITY MANAGEMENT SERVICES HCA Quality Management Services (QMS) is a Mental Health and Recovery Services (MHRS) function area that supports programming in two MHRS function areas: Adult and Older Adult Behavioral Health (AOABH) and Children, Youth and Prevention Behavioral Health (CYPBH) Services. It supports MHRS’ two managed care programs, the Mental Health Plan (MHP) and the Drug Medi-Cal Organized Delivery System (DMC-ODS) as well as their other mental health and Substance Use Disorder (SUD) programming. THE OPPORTUNITY There are immediate IT Systems Technician II vacancies within the Quality Management Services (QMS) department. QMS is seeking to hire qualified candidates who are self-motivated, capable of multi-tasking and function well within a team environment. Responsibilities of the IT System Technician II will include, but are not limited to: Test MHRS reports and new or modified Integrated Records Information System (IRIS) database functionality Support, design, maintain and implement functions related to IRIS system Train front end County, contract providers office, and clinical staff on the different applications that are used within IRIS Coordinate billing system design with MHRS programs and HCA IT based on State and Federal requirements for Medi-cal, Medicare, and other 3rd party health plans Receive calls at help-desk from staff, assist callers with computer-related questions or escalate calls to the next level of support Create and manage workflow documents to describe MHRS processes Coordinate with other HCA departments to elicit business needs and manage user profiles Analyze billing related items pertaining to back office functions Work closely with HCA IT to ensure IRIS system remains compliant with changing processes and/or State regulations Plan, organize and prioritize workload to ensure service levels and deadlines are met Perform other related duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of professional experience working with Cerner (IRIS) or another similar electronic health record (EHR) database. In addition, the ideal candidate will possess the ability, knowledge and/or experience in the following core competencies: Professional & Technical Experience | Using Technology Understand Cerner (IRIS) applications and other related tools Principles, methods and techniques used in testing business applications Methods and techniques of evaluating business requirements to provide technology solutions Develop, maintain, test and troubleshoot program structures Troubleshoot and repair variety of application issues with appropriate testing methods Work with Electronic Health Record (EHR) or other related IT healthcare systems Understand basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, breaking down a project into individual tasks, risk management, and successful completions Prepare and process electronically generated medical billing claims Understand requirements for Short Doyle Medi-Cal (Mental Health and Drug Medi-Cal) Understand, interpret and apply provisions of federal, state and local regulations to the administration of HCA, MHRS Critical Thinking l Decision Making Gather and logically evaluate information to draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Demonstrate sound judgment while developing custom processes and meeting legal and internal requirements in an effective and efficient manner Research and implement viable solutions Identify and successfully resolve issues and problems efficiently Building & Maintaining Relationships | Customer Focus Establish and maintain effective working relationships and continuously work to improve relationships, contacts and networks Respond quickly, courteously, and proficiently to incidents and customer service requests Apply principles and practices of excellent customer service in an IT environment Maintain productive working relationship with multiple system stakeholders including customers and management Work together as a team to accomplish shared objectives/goals Ask clarifying questions and assist users in providing specific details regarding technical issues/problems Oral Communication Skills | Writing | Informing Develop and present technical documentation and training materials in a clear manner Communicate technical information to a wide variety of users effectively, clearly and persuasively Effectively communicate complex rules and regulations to those unfamiliar with county policies and procedures Provide information that is timely, understandable and appropriate to the needs of others Adaptability | Establish Credibility | Learning Agility Plan, organize, and prioritize work to ensure deadlines are met Adapt quickly to changes in policies, procedures, and assignments and responds to change in a positiive manner Seek and use feedback on how to improve performance Takes responsibility for one's actions Build trust through reliability MINIMUM QUALIFICATIONS Click here to learn about the minimum qualifications for the IT Systems Technician II position, including physical and environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral panel of job knowledge experts. Each applicant’s rating will be based on responses to a series of structured questions designed to elicit the applicant’s qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions.For specific information pertaining to this recruitment, please contact Mariah Cuellar at (714) 834-3179 or MCuellar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Information Technology Services, IT Systems Technician II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list and will be used to fill current and future IT Systems Technician II positions within the Health Care Agency. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. QUALITY MANAGEMENT SERVICES HCA Quality Management Services (QMS) is a Mental Health and Recovery Services (MHRS) function area that supports programming in two MHRS function areas: Adult and Older Adult Behavioral Health (AOABH) and Children, Youth and Prevention Behavioral Health (CYPBH) Services. It supports MHRS’ two managed care programs, the Mental Health Plan (MHP) and the Drug Medi-Cal Organized Delivery System (DMC-ODS) as well as their other mental health and Substance Use Disorder (SUD) programming. THE OPPORTUNITY There are immediate IT Systems Technician II vacancies within the Quality Management Services (QMS) department. QMS is seeking to hire qualified candidates who are self-motivated, capable of multi-tasking and function well within a team environment. Responsibilities of the IT System Technician II will include, but are not limited to: Test MHRS reports and new or modified Integrated Records Information System (IRIS) database functionality Support, design, maintain and implement functions related to IRIS system Train front end County, contract providers office, and clinical staff on the different applications that are used within IRIS Coordinate billing system design with MHRS programs and HCA IT based on State and Federal requirements for Medi-cal, Medicare, and other 3rd party health plans Receive calls at help-desk from staff, assist callers with computer-related questions or escalate calls to the next level of support Create and manage workflow documents to describe MHRS processes Coordinate with other HCA departments to elicit business needs and manage user profiles Analyze billing related items pertaining to back office functions Work closely with HCA IT to ensure IRIS system remains compliant with changing processes and/or State regulations Plan, organize and prioritize workload to ensure service levels and deadlines are met Perform other related duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of professional experience working with Cerner (IRIS) or another similar electronic health record (EHR) database. In addition, the ideal candidate will possess the ability, knowledge and/or experience in the following core competencies: Professional & Technical Experience | Using Technology Understand Cerner (IRIS) applications and other related tools Principles, methods and techniques used in testing business applications Methods and techniques of evaluating business requirements to provide technology solutions Develop, maintain, test and troubleshoot program structures Troubleshoot and repair variety of application issues with appropriate testing methods Work with Electronic Health Record (EHR) or other related IT healthcare systems Understand basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, breaking down a project into individual tasks, risk management, and successful completions Prepare and process electronically generated medical billing claims Understand requirements for Short Doyle Medi-Cal (Mental Health and Drug Medi-Cal) Understand, interpret and apply provisions of federal, state and local regulations to the administration of HCA, MHRS Critical Thinking l Decision Making Gather and logically evaluate information to draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Demonstrate sound judgment while developing custom processes and meeting legal and internal requirements in an effective and efficient manner Research and implement viable solutions Identify and successfully resolve issues and problems efficiently Building & Maintaining Relationships | Customer Focus Establish and maintain effective working relationships and continuously work to improve relationships, contacts and networks Respond quickly, courteously, and proficiently to incidents and customer service requests Apply principles and practices of excellent customer service in an IT environment Maintain productive working relationship with multiple system stakeholders including customers and management Work together as a team to accomplish shared objectives/goals Ask clarifying questions and assist users in providing specific details regarding technical issues/problems Oral Communication Skills | Writing | Informing Develop and present technical documentation and training materials in a clear manner Communicate technical information to a wide variety of users effectively, clearly and persuasively Effectively communicate complex rules and regulations to those unfamiliar with county policies and procedures Provide information that is timely, understandable and appropriate to the needs of others Adaptability | Establish Credibility | Learning Agility Plan, organize, and prioritize work to ensure deadlines are met Adapt quickly to changes in policies, procedures, and assignments and responds to change in a positiive manner Seek and use feedback on how to improve performance Takes responsibility for one's actions Build trust through reliability MINIMUM QUALIFICATIONS Click here to learn about the minimum qualifications for the IT Systems Technician II position, including physical and environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral panel of job knowledge experts. Each applicant’s rating will be based on responses to a series of structured questions designed to elicit the applicant’s qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions.For specific information pertaining to this recruitment, please contact Mariah Cuellar at (714) 834-3179 or MCuellar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County. Training : Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Operational characteristics of local and wide area network systems. Operational characteristics of communication systems, equipment and devices. Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. Analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Write procedures and documentation for problems, solutions, and standards. Maintain and manage documents, inventory and records of computer assets, and coordinate ordering of supplies. Read, comprehend and retain technical information on computer products and systems. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Apr 27, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County. Training : Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Operational characteristics of local and wide area network systems. Operational characteristics of communication systems, equipment and devices. Methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. Analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Write procedures and documentation for problems, solutions, and standards. Maintain and manage documents, inventory and records of computer assets, and coordinate ordering of supplies. Read, comprehend and retain technical information on computer products and systems. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Minimum Qualifications Graduation from an accredited high school or equivalent, plus four (4) years of experience in repair and maintenance of electronic controlled pneumatic and hydraulic equipment. Experience may substitute education up to four (4) years. Licenses or Certifications: If required, must obtain an appropriate Commercial Driver License ( CDL ) within ninety (90) days of hire. Aviation: Requires a valid State of Texas Class C Driver License and the ability to meet driver eligibility standards detailed in the City of Austin Driver Safety Program. Notes to Applicants Under general supervision, plan, schedule and perform tasks in the assembly, repair and maintenance of complex or intricate electromechanical equipment such as Passenger Boarding Bridges, 400hz ground power systems, and Baggage Handling Equipment. Duties, Functions and Responsibilities: 1. Conducts routine inspections of equipment. 2. Performs preventative maintenance and troubleshooting of equipment. 3. Performs electromechanical repairs to complex equipment. 4. Modifies or refurbishes equipment. 5. Estimates time, labor and materials for budget or billing purposes. 6. Performs welding, braising or fabrication of some parts. 7. Maintains technical data on equipment to be service. Driving Requirement: This position requires a valid State of Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. SHIFT INCENTIVE : Shift work includes shift differential incentive for evening and night shifts and weekends. ESSENTIAL PERSONNEL : This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities, and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. CRIMINAL HISTORY BACKGROUND CHECK : Top candidate will be subject to a minimum 10-year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees in Good Standing who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in Good Standing through the Top Candidate Selection phase, at which time the Good Standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $25.40 - $30.10 Hours Core Hours: Sunday - Wednesday or Wednesday to Saturday 1:30 p.m. - 12:00 a.m. Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/16/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Bergstrom International Airport Preferred Qualifications Experience in the installation, maintenance and/or repair of electromechanical conveying equipment or passenger boarding bridges. Experience using Computer Based Maintenance Systems Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops weekly schedules for periodic maintenance and trouble-shooting. Records work performed and parts used for billing purposes. Communicates with equipment users regarding schedule of periodic maintenance and other maintenance needs. Conducts routine inspections. Performs preventative maintenance and troubleshooting of equipment. Orders/issues parts and supplies. Performs electromechanical repairs to complex equipment. Modifies or refurbishes equipment. Estimates time, labor, and materials for budget or billing purposes. Performs welding, braising, or fabrication of some parts. Maintains technical data on equipment to be serviced. Maintains inventory of parts. Monitors contracted maintenance services. Responsibilities - Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of symbols used in engineering drawing, circuit diagrams or schematics. Knowledge of basic operations of small electric motors and pneumatic or hydraulic pumps. Knowledge of safety in repair of energized electronic equipment. Knowledge of operational function of equipment to be assembled repaired or maintained. Knowledge of testing of electronic components. Knowledge of tools and equipment used in performing electromechanical equipment and component repair. Knowledge of complex electrical systems. Knowledge of City practices, policies, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Ability to test and calibrate equipment or controls to close tolerance. Ability to follow written specifications and interpret engineering drawings, circuit diagrams, schematics, or procedures for assembly or repair. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Equipment Technician II position are: Graduation from an accredited high school or equivalent, plus four (4) years of experience in repair and maintenance of electronic controlled pneumatic and hydraulic equipment. Experience may substitute education up to four (4) years. Do you meet these minimum qualifications? Yes No * How many years of experience do you have in the installation, maintenance and/or repair of electromechanical conveying equipment or passenger boarding bridges? No experience Less than 2 years experience 2-5 years experience More than 5 years experience * Describe your experience in the installation, maintenance, and/or repair of electromechanical conveying equipment or passenger boarding bridges. (Open Ended Question) * Describe your experience using Computer Based Maintenance Systems. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred by an current employee of the Department of Aviation? If so, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
May 03, 2024
Full Time
Minimum Qualifications Graduation from an accredited high school or equivalent, plus four (4) years of experience in repair and maintenance of electronic controlled pneumatic and hydraulic equipment. Experience may substitute education up to four (4) years. Licenses or Certifications: If required, must obtain an appropriate Commercial Driver License ( CDL ) within ninety (90) days of hire. Aviation: Requires a valid State of Texas Class C Driver License and the ability to meet driver eligibility standards detailed in the City of Austin Driver Safety Program. Notes to Applicants Under general supervision, plan, schedule and perform tasks in the assembly, repair and maintenance of complex or intricate electromechanical equipment such as Passenger Boarding Bridges, 400hz ground power systems, and Baggage Handling Equipment. Duties, Functions and Responsibilities: 1. Conducts routine inspections of equipment. 2. Performs preventative maintenance and troubleshooting of equipment. 3. Performs electromechanical repairs to complex equipment. 4. Modifies or refurbishes equipment. 5. Estimates time, labor and materials for budget or billing purposes. 6. Performs welding, braising or fabrication of some parts. 7. Maintains technical data on equipment to be service. Driving Requirement: This position requires a valid State of Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. SHIFT INCENTIVE : Shift work includes shift differential incentive for evening and night shifts and weekends. ESSENTIAL PERSONNEL : This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities, and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. CRIMINAL HISTORY BACKGROUND CHECK : Top candidate will be subject to a minimum 10-year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees in Good Standing who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in Good Standing through the Top Candidate Selection phase, at which time the Good Standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $25.40 - $30.10 Hours Core Hours: Sunday - Wednesday or Wednesday to Saturday 1:30 p.m. - 12:00 a.m. Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/16/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Bergstrom International Airport Preferred Qualifications Experience in the installation, maintenance and/or repair of electromechanical conveying equipment or passenger boarding bridges. Experience using Computer Based Maintenance Systems Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops weekly schedules for periodic maintenance and trouble-shooting. Records work performed and parts used for billing purposes. Communicates with equipment users regarding schedule of periodic maintenance and other maintenance needs. Conducts routine inspections. Performs preventative maintenance and troubleshooting of equipment. Orders/issues parts and supplies. Performs electromechanical repairs to complex equipment. Modifies or refurbishes equipment. Estimates time, labor, and materials for budget or billing purposes. Performs welding, braising, or fabrication of some parts. Maintains technical data on equipment to be serviced. Maintains inventory of parts. Monitors contracted maintenance services. Responsibilities - Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of symbols used in engineering drawing, circuit diagrams or schematics. Knowledge of basic operations of small electric motors and pneumatic or hydraulic pumps. Knowledge of safety in repair of energized electronic equipment. Knowledge of operational function of equipment to be assembled repaired or maintained. Knowledge of testing of electronic components. Knowledge of tools and equipment used in performing electromechanical equipment and component repair. Knowledge of complex electrical systems. Knowledge of City practices, policies, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Ability to test and calibrate equipment or controls to close tolerance. Ability to follow written specifications and interpret engineering drawings, circuit diagrams, schematics, or procedures for assembly or repair. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Equipment Technician II position are: Graduation from an accredited high school or equivalent, plus four (4) years of experience in repair and maintenance of electronic controlled pneumatic and hydraulic equipment. Experience may substitute education up to four (4) years. Do you meet these minimum qualifications? Yes No * How many years of experience do you have in the installation, maintenance and/or repair of electromechanical conveying equipment or passenger boarding bridges? No experience Less than 2 years experience 2-5 years experience More than 5 years experience * Describe your experience in the installation, maintenance, and/or repair of electromechanical conveying equipment or passenger boarding bridges. (Open Ended Question) * Describe your experience using Computer Based Maintenance Systems. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred by an current employee of the Department of Aviation? If so, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Associate Degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of experience in a field related to the job Experience may substitute for education up to two (2) years Licenses or Certifications: Valid driver’s license. Notes to Applicants In summary, the Power Control System Technician II ( PCST ) is responsible for: Communicating and coordinating with governmental authorities, City departments, Austin Energy business sections, other utilities, vendors, distributors, manufacturers, architects, contractors, electricians, owners, and consumers. Consults with outside customers on installation and requirements for new metering and service upgrades. Complying with and enforcing Austin Energy’s Safety regulations. Supporting internal customers with metering support for electrical contractor and customer related questions. Responsible for all metering projects including coordinating with other departments, divisions and customers; verifying schematics and blueprints; and acquiring parts and materials. Inspecting all commercial and residential services requiring instrument rated transformers, ensuring compliance with AE Utility Criteria Manual. Coordinates and installs new metering for large Primary/Industrial Service customers Providing job cost estimates for Austin Energy customers. Approving preliminary drawings, metering spots, and providing metering specifications. Pay Range $33.05 - $42.14 Hours Monday - Friday (6:00 a.m. - 2:30 p.m.) Job Close Date 05/08/2024 Type of Posting Departmental Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4411 - B Meinardus Dr, Austin Texas 78744 (St. Elmo) Preferred Qualifications Preferred Experience: Skill in reading and interpreting design layouts of facilities and schematics Experience with inspecting, installing, testing, and maintaining electric utility meters and metering equipment Experience with Work Management Systems such as Oracle’s Mobile Workforce Management ( MWM ), AMANDA 7, Oracle’s Customer Care & Billing ( CCB ), GE’s Electric Office, Landis & Gyr Command Center, ADMS Field Client, or Maximo Intermediate proficiency with Microsoft Word, Excel, Outlook, and PowerPoint Ability to work with frequent interruptions and changes in priorities Ability to provide leadership, work assignments, evaluation, training, and guidance to others Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Install, enhance, troubleshoot, calibrate and repair systems and/or equipment including: SCADA / AGC , Energy Management System, active map board, low power radio, multi-address radio, voice radio, digital & wireless telephone peripheral equipment. Install, configure and test electronic measuring (metering) systems. Operate electronic testing equipment. Install and maintain substation electrical equipment i.e., circuit breakers, transformers, OCBs, switches, motors, meters, relays, remote terminal units, analog/digital telemetry, relay communications systems, fault recording systems, and fault locating systems, etc. Install optical fiber, wire, conduit, coaxial cable, etc. Install and maintain power transformers. Install, configure and test protective relays. Familiar with ANSI Standards for electric systems, ERCOT Protocols and Operating Guides, and communication network protocols; DNP 3.0, TCP /IP, IEEE 802b, Modbus, and ICCP . Maintain stock and parts inventories. Use various electrician hand tools i.e., snips, screwdrivers, pliers, wire cutters, to perform installation, modification and preventative maintenance of various systems. Proficient with schematics, blueprints, cable schedules, wire diagrams, one-lines. Perform trip checks, point-to-point checks, circuit analysis, and in-service checks of substation equipment. Connect power cables to equipment e.g., generators, alarm systems, lighting systems, etc. Coordination with project engineers to ensure systems reliability is met by reviewing blueprints and schematics for the installation, testing and revisions of various systems. Maintain documentation for all systems and proficient with computer software. Maintain compliance for ISO and ERCOT reports. Answer customer questions and provide assistance as needed. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of utility communication, relaying and monitoring and control systems. Knowledge of applicable processes, techniques, and methods. Knowledge of Federal, State, Local laws, and ordinances. Knowledge of Electric Utility policy, and procedures. Knowledge of leadership and training techniques Skill in oral and written communication. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in reviewing and interpreting of blueprints and schematics for relay applications. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires an Associate Degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of experience in a field related to the job; experience may substitute for education up to two (2) years. Do you meet these minimum requirements? Yes No * Please provide a brief description of how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Do you have a Texas Class C driver's license or the ability to acquire within 90 days of hire? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current employee of Austin Energy? yes no * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Describe your field experience working with electric utility distribution, construction, maintenance, design or planning. In which position(s) listed on your application did you gain this experience. (Open Ended Question) * Describe your field experience installing, operating and maintaining electric metering equipment, apparatuses, and instruments. In which position(s) listed on your application did you gain this experience. (Open Ended Question) * Describe your experience reading and interpreting design layouts of facilities and schematics. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience identifying electrical or clearance hazards working around energized lines. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience reviewing and interpreting site plans, surveys, plot plans, and construction prints. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience applying the rules and standards pertaining to electric utility distribution construction, maintenance and inspection activities. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience with related computer applications such as MWM, AMANDA, CC&B, Electric Office, L&G Command Center, ADMS DMD, or Maximo. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * This position requires the ability to multitask, prioritize and manage multiple projects and assignments and work with frequent interruptions while meeting critical deadlines. Are you able to work productively in this type of dynamic work environment? Yes No * Briefly describe your experience in providing leadership, work assignments, evaluations, training and guidance to others in the electrical industry. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
May 02, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Associate Degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of experience in a field related to the job Experience may substitute for education up to two (2) years Licenses or Certifications: Valid driver’s license. Notes to Applicants In summary, the Power Control System Technician II ( PCST ) is responsible for: Communicating and coordinating with governmental authorities, City departments, Austin Energy business sections, other utilities, vendors, distributors, manufacturers, architects, contractors, electricians, owners, and consumers. Consults with outside customers on installation and requirements for new metering and service upgrades. Complying with and enforcing Austin Energy’s Safety regulations. Supporting internal customers with metering support for electrical contractor and customer related questions. Responsible for all metering projects including coordinating with other departments, divisions and customers; verifying schematics and blueprints; and acquiring parts and materials. Inspecting all commercial and residential services requiring instrument rated transformers, ensuring compliance with AE Utility Criteria Manual. Coordinates and installs new metering for large Primary/Industrial Service customers Providing job cost estimates for Austin Energy customers. Approving preliminary drawings, metering spots, and providing metering specifications. Pay Range $33.05 - $42.14 Hours Monday - Friday (6:00 a.m. - 2:30 p.m.) Job Close Date 05/08/2024 Type of Posting Departmental Only Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4411 - B Meinardus Dr, Austin Texas 78744 (St. Elmo) Preferred Qualifications Preferred Experience: Skill in reading and interpreting design layouts of facilities and schematics Experience with inspecting, installing, testing, and maintaining electric utility meters and metering equipment Experience with Work Management Systems such as Oracle’s Mobile Workforce Management ( MWM ), AMANDA 7, Oracle’s Customer Care & Billing ( CCB ), GE’s Electric Office, Landis & Gyr Command Center, ADMS Field Client, or Maximo Intermediate proficiency with Microsoft Word, Excel, Outlook, and PowerPoint Ability to work with frequent interruptions and changes in priorities Ability to provide leadership, work assignments, evaluation, training, and guidance to others Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Install, enhance, troubleshoot, calibrate and repair systems and/or equipment including: SCADA / AGC , Energy Management System, active map board, low power radio, multi-address radio, voice radio, digital & wireless telephone peripheral equipment. Install, configure and test electronic measuring (metering) systems. Operate electronic testing equipment. Install and maintain substation electrical equipment i.e., circuit breakers, transformers, OCBs, switches, motors, meters, relays, remote terminal units, analog/digital telemetry, relay communications systems, fault recording systems, and fault locating systems, etc. Install optical fiber, wire, conduit, coaxial cable, etc. Install and maintain power transformers. Install, configure and test protective relays. Familiar with ANSI Standards for electric systems, ERCOT Protocols and Operating Guides, and communication network protocols; DNP 3.0, TCP /IP, IEEE 802b, Modbus, and ICCP . Maintain stock and parts inventories. Use various electrician hand tools i.e., snips, screwdrivers, pliers, wire cutters, to perform installation, modification and preventative maintenance of various systems. Proficient with schematics, blueprints, cable schedules, wire diagrams, one-lines. Perform trip checks, point-to-point checks, circuit analysis, and in-service checks of substation equipment. Connect power cables to equipment e.g., generators, alarm systems, lighting systems, etc. Coordination with project engineers to ensure systems reliability is met by reviewing blueprints and schematics for the installation, testing and revisions of various systems. Maintain documentation for all systems and proficient with computer software. Maintain compliance for ISO and ERCOT reports. Answer customer questions and provide assistance as needed. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of utility communication, relaying and monitoring and control systems. Knowledge of applicable processes, techniques, and methods. Knowledge of Federal, State, Local laws, and ordinances. Knowledge of Electric Utility policy, and procedures. Knowledge of leadership and training techniques Skill in oral and written communication. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in reviewing and interpreting of blueprints and schematics for relay applications. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires an Associate Degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of experience in a field related to the job; experience may substitute for education up to two (2) years. Do you meet these minimum requirements? Yes No * Please provide a brief description of how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Do you have a Texas Class C driver's license or the ability to acquire within 90 days of hire? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current employee of Austin Energy? yes no * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Describe your field experience working with electric utility distribution, construction, maintenance, design or planning. In which position(s) listed on your application did you gain this experience. (Open Ended Question) * Describe your field experience installing, operating and maintaining electric metering equipment, apparatuses, and instruments. In which position(s) listed on your application did you gain this experience. (Open Ended Question) * Describe your experience reading and interpreting design layouts of facilities and schematics. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience identifying electrical or clearance hazards working around energized lines. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience reviewing and interpreting site plans, surveys, plot plans, and construction prints. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience applying the rules and standards pertaining to electric utility distribution construction, maintenance and inspection activities. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Describe your experience with related computer applications such as MWM, AMANDA, CC&B, Electric Office, L&G Command Center, ADMS DMD, or Maximo. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Office Suite? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * This position requires the ability to multitask, prioritize and manage multiple projects and assignments and work with frequent interruptions while meeting critical deadlines. Are you able to work productively in this type of dynamic work environment? Yes No * Briefly describe your experience in providing leadership, work assignments, evaluations, training and guidance to others in the electrical industry. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Introduction This examination is being given to fill one part-time opportunity in the Correctional Health Services Department and to establish a referral pool to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Correctional Health Services provides health care to adult inmates at the San Joaquin County jail facility, located at 7000 Michael N. Canlis Blvd, French Camp, CA 95231. The care is mandated by Title 15, Division 1, Sub-Chapter IV of the California Regulatory Code. To work in the County jail facility, applicants must pass a rigorous security clearance which is a condition of employment. Some classifications assigned to the Correctional Health facility may receive a 5% pay supplement. More information about the San Joaquin County jail facility and the mandatory security clearance is contained in the supplemental application which must be completed and submitted with the standard County employment application. Pre-Employment Drug Screening : Potential new hires into this classification are required to successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen. The County pays for the initial drug screen. TYPICAL DUTIES Fill IV admixtures, calculates quantities/dosages, select correct drugs and solutions; ensures proper mixing or connection; labels and notes storage conditions and precautions; calculates medication titrations. Maintains security of narcotics, fills orders, maintains narcotic dispensing, return and destruction records, and prepares reports. Ensures adequate levels of floor stock, recommends par levels, monitors re-supply of stock, repackages unit dose to bulk, bulk to unit dose; restocks pharmacy bulk and unit dose stock and ancillaries; restocks automatic filling devices; returns unused unit dose medications to stock and credits patient accounts. Assists in compiling patient information on allergies or for specialized medications, protocols or programs; fills clinic orders, reviews orders with patient care staff to clarify or correct discrepancies. Assists in filling prescriptions; selects proper drug, places in container in quantity and strength prescribed, applies labels; selects unit doses and places in cassettes, places for pharmacist review; compounds simple ointments and solutions; orients and trains pharmacy technicians, interns and students on technician duties. Accepts prescriptions, verifies patient insurance and information; transcribes and enters orders into computer; prepares labels, updates patient profiles and records; submits for billing, identifies orders not on formulary, notifies pharmacist of formulary, drug interaction and other problems identified by computer. Delivers medication to inpatient units; reviews medication orders with patient care staff and corrects discrepancies; assist outpatients at counter, verifies identity, provides refill medications, and collects co-payments. Inspects floor stock and removes medications close to expiration; maintains stock of specified drugs in pharmacy, clinics and nursing areas; insures that adequate supplies are available for normal usage; receives samples and stores patient samples; checks in and stores shipments; repackages drugs into bulk or unit dose. Maintains cleanliness of pharmacy and other storage and dispensing areas. MINIMUM QUALIFICATIONS Education : Completion of a recognized Pharmacy Technician training program. Experience : One year of experience equivalent to Pharmacy Technician I in San Joaquin County. Substitution : One year of additional experience as a Pharmacy Technician may substitute for the education. License : Possession of a valid certificate of registration as a Pharmacy Technician issued by the State of California Board of Pharmacy. KNOWLEDGE Pharmacy practice; standards, ethics, laws, and regulations governing the practice of pharmacy; pharmaceutical and medical terms, abbreviations and symbols used in prescribing, dispensing and stocking medications; drug identification, dosage, and storage requirements; sterile compounding techniques; techniques for working in laminar hoods; procedures and techniques of drug packaging and labeling. ABILITY Read, understand and follow oral and written instructions; perform metric and apothecary calculations required for common dosage determination; maintain sterility of intravenous solutions and mixtures; work with syringes and needles; work rapidly and accurately; set up, operate and maintain pharmaceutical equipment; utilize advanced office equipment and computers; establish and maintain effective working relationships with others. PHYSICAL/MENTAL REQUIREMENTS Mobility -Operation of a data entry devise; ability to stand or sit for long periods, move about an indoor area, reach above and below bench level; Dexterity -Sufficient to operate a key board; manipulate syringes, needles and vials while wearing gloves; handle individual papers; count individual pills; write and take notes; Lifting/Pushing/Pulling -Regular lifting of up to 25 pounds; pushing carts; Visual Requirements -Ability read case files and computer screens; constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Ability to hear normal speech, hear on the telephone, talk in person, and talk on the telephone; Emotional/Psychological Factors -Frequent public contact; ability to make decisions and concentrate; Special Requirements -May require working nights, weekends, and overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Apr 19, 2024
Part Time
Introduction This examination is being given to fill one part-time opportunity in the Correctional Health Services Department and to establish a referral pool to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Correctional Health Services provides health care to adult inmates at the San Joaquin County jail facility, located at 7000 Michael N. Canlis Blvd, French Camp, CA 95231. The care is mandated by Title 15, Division 1, Sub-Chapter IV of the California Regulatory Code. To work in the County jail facility, applicants must pass a rigorous security clearance which is a condition of employment. Some classifications assigned to the Correctional Health facility may receive a 5% pay supplement. More information about the San Joaquin County jail facility and the mandatory security clearance is contained in the supplemental application which must be completed and submitted with the standard County employment application. Pre-Employment Drug Screening : Potential new hires into this classification are required to successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen. The County pays for the initial drug screen. TYPICAL DUTIES Fill IV admixtures, calculates quantities/dosages, select correct drugs and solutions; ensures proper mixing or connection; labels and notes storage conditions and precautions; calculates medication titrations. Maintains security of narcotics, fills orders, maintains narcotic dispensing, return and destruction records, and prepares reports. Ensures adequate levels of floor stock, recommends par levels, monitors re-supply of stock, repackages unit dose to bulk, bulk to unit dose; restocks pharmacy bulk and unit dose stock and ancillaries; restocks automatic filling devices; returns unused unit dose medications to stock and credits patient accounts. Assists in compiling patient information on allergies or for specialized medications, protocols or programs; fills clinic orders, reviews orders with patient care staff to clarify or correct discrepancies. Assists in filling prescriptions; selects proper drug, places in container in quantity and strength prescribed, applies labels; selects unit doses and places in cassettes, places for pharmacist review; compounds simple ointments and solutions; orients and trains pharmacy technicians, interns and students on technician duties. Accepts prescriptions, verifies patient insurance and information; transcribes and enters orders into computer; prepares labels, updates patient profiles and records; submits for billing, identifies orders not on formulary, notifies pharmacist of formulary, drug interaction and other problems identified by computer. Delivers medication to inpatient units; reviews medication orders with patient care staff and corrects discrepancies; assist outpatients at counter, verifies identity, provides refill medications, and collects co-payments. Inspects floor stock and removes medications close to expiration; maintains stock of specified drugs in pharmacy, clinics and nursing areas; insures that adequate supplies are available for normal usage; receives samples and stores patient samples; checks in and stores shipments; repackages drugs into bulk or unit dose. Maintains cleanliness of pharmacy and other storage and dispensing areas. MINIMUM QUALIFICATIONS Education : Completion of a recognized Pharmacy Technician training program. Experience : One year of experience equivalent to Pharmacy Technician I in San Joaquin County. Substitution : One year of additional experience as a Pharmacy Technician may substitute for the education. License : Possession of a valid certificate of registration as a Pharmacy Technician issued by the State of California Board of Pharmacy. KNOWLEDGE Pharmacy practice; standards, ethics, laws, and regulations governing the practice of pharmacy; pharmaceutical and medical terms, abbreviations and symbols used in prescribing, dispensing and stocking medications; drug identification, dosage, and storage requirements; sterile compounding techniques; techniques for working in laminar hoods; procedures and techniques of drug packaging and labeling. ABILITY Read, understand and follow oral and written instructions; perform metric and apothecary calculations required for common dosage determination; maintain sterility of intravenous solutions and mixtures; work with syringes and needles; work rapidly and accurately; set up, operate and maintain pharmaceutical equipment; utilize advanced office equipment and computers; establish and maintain effective working relationships with others. PHYSICAL/MENTAL REQUIREMENTS Mobility -Operation of a data entry devise; ability to stand or sit for long periods, move about an indoor area, reach above and below bench level; Dexterity -Sufficient to operate a key board; manipulate syringes, needles and vials while wearing gloves; handle individual papers; count individual pills; write and take notes; Lifting/Pushing/Pulling -Regular lifting of up to 25 pounds; pushing carts; Visual Requirements -Ability read case files and computer screens; constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Ability to hear normal speech, hear on the telephone, talk in person, and talk on the telephone; Emotional/Psychological Factors -Frequent public contact; ability to make decisions and concentrate; Special Requirements -May require working nights, weekends, and overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Information Technology Technician series. This class is distinguished from the journey level by the performance of more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Positions where duties are primarily limited to more routine/basic assignments such as serving as a first level responder for hardware/software issues, receiving trouble calls, troubleshooting basic problems such as connection or printer issues, installing software, and forwarding a large percentage of more complex or specialized calls to another staff member may be permanently allocated to the Information Technology Technician I level. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One (1) year of experience involving the applications and operations of computer equipment. Training: Equivalent to the completion of an Associate’s Degree with major coursework in computer science, information technology, or a related field. Experience involving the technical support of computer applications and equipment may substitute for the required education on a year for year basis. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Apr 27, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Clerk-Recorder-Elections Office is seeking a dedicated Information Technology Technician who will serve as the primary point of contact for both internal and external customers, providing exceptional customer service. The ideal candidate will possess expertise in PC hardware and software, with proficiency in Windows 10 and 11 and Office 365. Experience with web technologies such as HTML, proficiency in WordPress, and familiarity with Access applications and databases are highly desirable qualifications for this role. Additionally, experience in managing Windows user accounts and folder permissions is essential. Strong communication skills and meticulous attention to detail are required to ensure that all tasks are effectively addressed to meet customer satisfaction. The successful candidate will thrive in a collaborative team environment while also demonstrating the ability to work autonomously to accomplish assigned responsibilities. Applications are currently being accepted for Information Technology Technician - I and Information Technology Technician - II. Each level in the job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Technician - I #2024-15701-01 Information Technology Technician - II #2024-15704-01 The eligible list created as a result of this recruitment may be used to fill future vacancies as they arise. These classifications are scheduled to receive an increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Information Technology Technician series. This class is distinguished from the journey level by the performance of more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Positions where duties are primarily limited to more routine/basic assignments such as serving as a first level responder for hardware/software issues, receiving trouble calls, troubleshooting basic problems such as connection or printer issues, installing software, and forwarding a large percentage of more complex or specialized calls to another staff member may be permanently allocated to the Information Technology Technician I level. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. May receive technical and functional supervision from higher level staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Coordinates and provides technical support to County personnel, over the telephone and in person, using computers; analyzes and solves standard software, hardware, and network problems. Receives, reviews and/or logs requests from end users regarding computer hardware, software and/or peripheral equipment problems; writes and tracks trouble tickets/work orders. Provides first-level and second-level assistance to customers; verifies the location of the problem; elicits information from end user on the nature of the issue; resolves issue or refers to higher level staff member when necessary. Reviews and tracks service requests and trouble reports related to hardware and software problems and coordinates with end users and/or managers to ensure that customer needs are met. Maintains records of work completed and resolutions. Monitors the network consoles; prioritizes, schedules, and dispatches field calls; monitors network security in close coordination with Information Technology staff. Performs workstation troubleshooting; performs configurations of new desktop images; installs, upgrades and maintains computer workstation hardware, peripherals and associated software; manages and executes installation upgrades and system patches. Creates user IDs, modifies user profiles, re-sets passwords and performs regular file maintenance; sets up basic user access permissions consistent with County policies and procedures; documents all changes and revisions. Builds and maintains positive working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems; personal computers, lap top computers, and general office software. Performs basic installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. Schedules and runs jobs and reports; performs routine system backups, upgrades and/or other hardware/software support activities; connects computers to printers, scanners, PDA's and other peripheral equipment; loads software. Plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; obtains new and upgraded system hardware and software from vendors; utilizes appropriate tools to install and test upgrades and patches; may develop utility programs as needed to ensure that new and upgraded systems work effectively with current systems and programs; determines and documents proper installation parameters for software and hardware in order to ensure smooth integration, transition and efficiency. Provides technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes. Assigns tasks to County IT staff and coordinates activities when acting as the lead on special projects. Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. Administers and maintains County standards for system hardware and software; develops system related documentation. Generates standard reports from various database applications. Reviews, submits and tracks requests for system enhancements and equipment upgrades. Assists with project management and network operations, as needed. Maintains an inventory of all computer systems, peripherals, and software. Performs miscellaneous administrative duties as needed, such as data entry and billing activities. Provides after hours technology support as assigned. Performs other related duties as assigned. In addition to the above, when assigned to Telecommunications: Provides technical assistance in the installation, maintenance, modification and repair of telecommunication equipment such as PBX and/or VoiP equipment, voice mail systems, uninterrupted power supplies, telephone handsets, radios, network cabling, paging/public address equipment, intercoms, T1 circuits, optical fiber and related equipment. Assists in telecommunication system moves, ads and changes; reviews installation sites and determines amount of cabling needed to conduct installation; installs cabling, jacks and related components. Responds to service/repair calls or maintenance alarms; investigates, analyzes and diagnoses the operation and performance of electronic, radio and wire systems and equipment; and initiates action to optimize system/circuit effectiveness. Troubleshoots digital and analog switching equipment malfunctions and takes necessary actions to restore systems. Provides training to personnel of customer departments on the use and features of telecommunications equipment and systems. Installs, troubleshoots, maintains and repairs audio and visual distribution networks, public address systems, video recording and playback equipment, paging systems and local area network (LAN) connections. Installs, modifies, troubleshoots, tests, maintains and repairs radio networks, computer networks and related peripheral equipment. Designs, installs, maintains and repairs radio antennas on towers. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One (1) year of experience involving the applications and operations of computer equipment. Training: Equivalent to the completion of an Associate’s Degree with major coursework in computer science, information technology, or a related field. Experience involving the technical support of computer applications and equipment may substitute for the required education on a year for year basis. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing. Basic operational characteristics of local and wide area network systems. Basic operational characteristics of communication systems, equipment and devices. Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software. Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment. Principles and practices of effective customer service. Safe work practices when working with electronic equipment. Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program. Principles of records and database management. Ability to: Learn the operations and functions of an assigned business unit. Learn to analyze problems with software, hardware, communications and operating systems; identify and locate the source of the problem; diagnosis problem and develop logical, reliable solutions; and initiate corrective actions. Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems. Learn to write procedures and documentation for problems, solutions, and standards. Track service requests and trouble reports and ensure problems are resolved. Communicate clearly and concisely, both orally and in writing. Communicate technical issues to individuals with varying degrees of information technology knowledge. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to organize and manage multiple priorities and perform a variety of work assignments. Work independently and as a cooperative, contributing member of a team. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting-frequent lifting up to 20 pounds; occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, when assigned to Telecommunications: Knowledge of: Radio communications and electronics including Microwave radio theory and operations. Standards and protocols for data/voice communications. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/10/2024 5:00:00 PM
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for the position of Metering Systems Technician III. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position: The Metering Systems Technician III is responsible for installation, testing, replacement and repair of all size meters, both in the field and meter shop for domestic, untreated and recycled water distribution systems and for maintaining all District meter information. The ideal candidate is someone with mechanical skills and knowledge of various tasks related to meter maintenance and calibration requirements. This person is self-motivated, a self-starter, who provides excellent customer service; focused on safety and maintaining professionalism and is detail oriented, dependable and flexible while using critical thinking skills to problem solve. Leadership, Traffic control requirements and Computer Maintenance Management Systems (CMMS) database experience is desired . Distinguishing Characteristics: The Metering Systems Technician III position is distinguished from the Metering Systems Technician I and II by the following: In the absence of the Water Maintenance Supervisor, responsible for supervising the crew, preparing work schedules, daily/weekly logs and reports and administrative responsibility for the work order system. Assist in the training of Metering Systems Technician in proper procedures and responsibilities in both routine and emergency situations and provide on-the-job training. Make recommendations to the Supervisor regarding the selection, counseling and training of employees. May initiate purchase requisitions and material sign out sheets. Provide input to the Supervisor for reviews and performance evaluations of Metering Systems Technicians. Responsible for the Large Meter Maintenance Program, including all maintenance databases. Summary of Duties Install, maintain, test, calibrate, repair, troubleshoot and make recommendations for modification to all sizes (5/8" to 36") and types of District meters including: positive displacement, turbine, single jet and propeller. Read and interpret blueprints and installation manuals for metering systems and provide technical support and advice to other departments or outside customers. Coordinate with electrical and other departments regarding type of equipment and parts needed. Perform preventive and demand maintenance on all District meters utilizing the Customer Care & Billing System (CC&B) and the Computerized Maintenance Management System - Tabware (CMMS) or other computerized programs. Diagnose meter failures and repair/replace as appropriate. Provide miscellaneous support to other Operations and Maintenance groups regarding any systems maintenance. Ensure maintenance of stock and supply of meters and meter repair parts. Advise and request from supervisor, requisition of supplies, materials, tools and equipment. Coordinate with Engineering Department on new meter installations with customers, contractors and developers for recycled and domestic water meters 2" and smaller. Ensure customer and interdepartmental coordination for water interruption to perform meter maintenance. Comply with District Dechlorination Procedures. May be required to participate in District Standby Program. Comply with District safety work-related practices and attend relevant safety training. Qualifications Education: High School graduation or equivalent. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Three (3) years of experience testing or replacing/repairing or calibrating meters (5/8" through 36") in either the field or shop settings. Familiarity with hand and power tools. License/Certification(s): California State Water Resources Control Board Grade III Water Distribution Certificate is required. Valid California Class C Driver's License is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both orally and in writing. Ability to communicate effectively with all levels of office/field employees, management, customers and vendors. Represent District in a professional manner when dealing with customers, outside contractors and agency officials. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. Mathematical Ability Ability to add, subtract, multiply and divide. Ability to calculate water formulas and interpret applicable tables and charts. Knowledge of algebra. Technology Ability Familiarity with Windows based computerized environment and Preventive Maintenance data base programs desirable. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must exercise independent judgment when making decisions involving specific job functions, shutdowns and most efficient utilization of staff and equipment in the absence of the Supervisor. Physical Requirements Ability to lift 50 lbs. on a routine basis and up to 80 lbs. with assistance. Must be certified annually to wear respiratory equipment. Must be clean-shaven such that facial hair does not interfere with the fit of a tight-fitting respirator. Ability to exert moderate to heavy physical effort in heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, twisting and pulling. Ability to operate equipment and machinery with some operations requiring complex and rapid adjustments. Ability to work in a confined space environment and in underground locations. Environmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as toxic agents, wildlife, disease, equipment, high speed traffic or machinery. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
General Description We are excited to announce that we are accepting applications for the position of Metering Systems Technician III. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position: The Metering Systems Technician III is responsible for installation, testing, replacement and repair of all size meters, both in the field and meter shop for domestic, untreated and recycled water distribution systems and for maintaining all District meter information. The ideal candidate is someone with mechanical skills and knowledge of various tasks related to meter maintenance and calibration requirements. This person is self-motivated, a self-starter, who provides excellent customer service; focused on safety and maintaining professionalism and is detail oriented, dependable and flexible while using critical thinking skills to problem solve. Leadership, Traffic control requirements and Computer Maintenance Management Systems (CMMS) database experience is desired . Distinguishing Characteristics: The Metering Systems Technician III position is distinguished from the Metering Systems Technician I and II by the following: In the absence of the Water Maintenance Supervisor, responsible for supervising the crew, preparing work schedules, daily/weekly logs and reports and administrative responsibility for the work order system. Assist in the training of Metering Systems Technician in proper procedures and responsibilities in both routine and emergency situations and provide on-the-job training. Make recommendations to the Supervisor regarding the selection, counseling and training of employees. May initiate purchase requisitions and material sign out sheets. Provide input to the Supervisor for reviews and performance evaluations of Metering Systems Technicians. Responsible for the Large Meter Maintenance Program, including all maintenance databases. Summary of Duties Install, maintain, test, calibrate, repair, troubleshoot and make recommendations for modification to all sizes (5/8" to 36") and types of District meters including: positive displacement, turbine, single jet and propeller. Read and interpret blueprints and installation manuals for metering systems and provide technical support and advice to other departments or outside customers. Coordinate with electrical and other departments regarding type of equipment and parts needed. Perform preventive and demand maintenance on all District meters utilizing the Customer Care & Billing System (CC&B) and the Computerized Maintenance Management System - Tabware (CMMS) or other computerized programs. Diagnose meter failures and repair/replace as appropriate. Provide miscellaneous support to other Operations and Maintenance groups regarding any systems maintenance. Ensure maintenance of stock and supply of meters and meter repair parts. Advise and request from supervisor, requisition of supplies, materials, tools and equipment. Coordinate with Engineering Department on new meter installations with customers, contractors and developers for recycled and domestic water meters 2" and smaller. Ensure customer and interdepartmental coordination for water interruption to perform meter maintenance. Comply with District Dechlorination Procedures. May be required to participate in District Standby Program. Comply with District safety work-related practices and attend relevant safety training. Qualifications Education: High School graduation or equivalent. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Three (3) years of experience testing or replacing/repairing or calibrating meters (5/8" through 36") in either the field or shop settings. Familiarity with hand and power tools. License/Certification(s): California State Water Resources Control Board Grade III Water Distribution Certificate is required. Valid California Class C Driver's License is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both orally and in writing. Ability to communicate effectively with all levels of office/field employees, management, customers and vendors. Represent District in a professional manner when dealing with customers, outside contractors and agency officials. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. Mathematical Ability Ability to add, subtract, multiply and divide. Ability to calculate water formulas and interpret applicable tables and charts. Knowledge of algebra. Technology Ability Familiarity with Windows based computerized environment and Preventive Maintenance data base programs desirable. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must exercise independent judgment when making decisions involving specific job functions, shutdowns and most efficient utilization of staff and equipment in the absence of the Supervisor. Physical Requirements Ability to lift 50 lbs. on a routine basis and up to 80 lbs. with assistance. Must be certified annually to wear respiratory equipment. Must be clean-shaven such that facial hair does not interfere with the fit of a tight-fitting respirator. Ability to exert moderate to heavy physical effort in heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, twisting and pulling. Ability to operate equipment and machinery with some operations requiring complex and rapid adjustments. Ability to work in a confined space environment and in underground locations. Environmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as toxic agents, wildlife, disease, equipment, high speed traffic or machinery. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Our Water Meter Technician I performs water meter installations, maintenance, and repairs of ¾” to 6” water meters. They also assist the Water Meter Tech II with customer complaints and general maintenance of our water systems. The pay range for this position is $22.24 to $30.03 per hour, with a hiring range of $22.24 to $26.13 per hour, depending on qualifications and experience. This opportunity will be available to applicants until May 6, 2024 at 4:00pm. A current resume is required, and a cover letter is preferred. The City of Loveland is seeking a Water Meter Technician I who has a passion for serving our community. Meter Technicians have the opportunity to collaborate with many divisions across the city including water and wastewater treatments plants, water operations, parks department, police services, Loveland Fire Department and interact with and educate the public. Our ideal candidate has a background that demonstrates experience installing, testing, inspecting, and troubleshooting water meters or similar plumbing skills such as repairing backflows, performing pressure testing or working on valves and distribution systems. Our meter technicians serve the community and must demonstrate flexibility, adaptability, attention to detail, with exceptional customer service and communication skills. You’ll join a passionate and fun group who enjoy an exceptional work-life balance and who support opportunities for growth. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Assembles, maintains, tests, exchanges and repairs ¾” to 6” water meters. Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. Operates meter test bench to verify accuracy of meters. Maintains precise records and information with respect to meter history and performance. Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. Uses a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. Upgrade existing water infrastructure to meet current standards. Provides technical support to utility billing and meter reading. Assists with coordination of projects or problems of adjacent water districts. Assists water operations with water main breaks, service line repairs, jetting and sewer backups. Assists with maintenance and repairs on large PRV’s. Other Job Functions Provides feedback and information to supervisor for budget and special projects. Provides routine maintenance to assigned equipment and vehicles. May assist with the cross-connection control program by surveying single family residence. Performs other duties as assigned. Qualifications Education: High School diploma or GED Experience: 1 year of water meter experience including installation, troubleshooting, testing, and repairing water meters Certifications Must possess a valid driver's license. Colorado Class I Water Distribution Certificate desired. Confined Space training/certificate preferred. Trenching and Excavating training/certificate preferred. Cross Connection Control Tester Certification preferred. Knowledge, Skills, and Abilities Basic knowledge of water meters, taps, meter installations, and basic plumbing. Basic knowledge of design specifications and practical applications. Ability to become Familiar with City codes and development standards with respect to tap and meter installations. Ability to effectively communicate verbally and in writing with customers and co-workers. Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry or emotional customers. Ability to work in confined spaces. Knowledge of pipeline construction and safety preferred. Knowledge of water distribution systems, construction and maintenance preferred. Physical Demands: Frequent Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Working Environment Occasional: Exposure to hazards that are predictable or well protected against. Exposure to marginal to moderate conditions that are unpredictable and may lead to injury. Frequent: Exposure to heat and noise along with working outside in the elements. Additional Working Demands / Conditions This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
May 01, 2024
Full Time
Our Water Meter Technician I performs water meter installations, maintenance, and repairs of ¾” to 6” water meters. They also assist the Water Meter Tech II with customer complaints and general maintenance of our water systems. The pay range for this position is $22.24 to $30.03 per hour, with a hiring range of $22.24 to $26.13 per hour, depending on qualifications and experience. This opportunity will be available to applicants until May 6, 2024 at 4:00pm. A current resume is required, and a cover letter is preferred. The City of Loveland is seeking a Water Meter Technician I who has a passion for serving our community. Meter Technicians have the opportunity to collaborate with many divisions across the city including water and wastewater treatments plants, water operations, parks department, police services, Loveland Fire Department and interact with and educate the public. Our ideal candidate has a background that demonstrates experience installing, testing, inspecting, and troubleshooting water meters or similar plumbing skills such as repairing backflows, performing pressure testing or working on valves and distribution systems. Our meter technicians serve the community and must demonstrate flexibility, adaptability, attention to detail, with exceptional customer service and communication skills. You’ll join a passionate and fun group who enjoy an exceptional work-life balance and who support opportunities for growth. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Assembles, maintains, tests, exchanges and repairs ¾” to 6” water meters. Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. Operates meter test bench to verify accuracy of meters. Maintains precise records and information with respect to meter history and performance. Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. Uses a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. Upgrade existing water infrastructure to meet current standards. Provides technical support to utility billing and meter reading. Assists with coordination of projects or problems of adjacent water districts. Assists water operations with water main breaks, service line repairs, jetting and sewer backups. Assists with maintenance and repairs on large PRV’s. Other Job Functions Provides feedback and information to supervisor for budget and special projects. Provides routine maintenance to assigned equipment and vehicles. May assist with the cross-connection control program by surveying single family residence. Performs other duties as assigned. Qualifications Education: High School diploma or GED Experience: 1 year of water meter experience including installation, troubleshooting, testing, and repairing water meters Certifications Must possess a valid driver's license. Colorado Class I Water Distribution Certificate desired. Confined Space training/certificate preferred. Trenching and Excavating training/certificate preferred. Cross Connection Control Tester Certification preferred. Knowledge, Skills, and Abilities Basic knowledge of water meters, taps, meter installations, and basic plumbing. Basic knowledge of design specifications and practical applications. Ability to become Familiar with City codes and development standards with respect to tap and meter installations. Ability to effectively communicate verbally and in writing with customers and co-workers. Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry or emotional customers. Ability to work in confined spaces. Knowledge of pipeline construction and safety preferred. Knowledge of water distribution systems, construction and maintenance preferred. Physical Demands: Frequent Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Working Environment Occasional: Exposure to hazards that are predictable or well protected against. Exposure to marginal to moderate conditions that are unpredictable and may lead to injury. Frequent: Exposure to heat and noise along with working outside in the elements. Additional Working Demands / Conditions This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION Effective June 15, 2024 this classification will receive a general wage increase of 4%. Effective June 14, 2025 this classification will receive a general wage increase of 4%. Effective June 13, 2026 this classification will receive a general wage increase of 3%. This recruitment will be used for testing for the calendar year 2024. Tentative test dates are below. The Placer County Sheriff's Office is currently accepting applications for Deputy Sheriff Trainee, Deputy Sheriff I, and Deputy Sheriff II. Please review individual job postings for the minimum qualifications required at each level. To participate at the Trainee level, I level, or II level, you must complete and submit separate applications for each recruitment: Deputy Sheriff - Trainee #2024-16300-01 Deputy Sheriff - I #2024-16321-01 Deputy Sheriff - II #2024-16322-01 Qualified applicants will undergo an extensive background investigation to determine if they meet the high standards set by the Sheriff's Office in the areas including, but not limited to: high moral character, honesty, and exemplary work ethic. The Sheriff's Office also highly values those with a positive attitude toward fellow workers and the community they will be serving. Upon successful graduation from the POST Academy, Deputy Sheriff Trainee incumbents are automatically placed into the Deputy Sheriff I classification. Deputy Sheriff assignment locations may include Auburn, South Placer, or Tahoe. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Examinations will be scheduled throughout the year as applications are received. Qualified applicants will be notified of their testing date via email once the examination date has been scheduled. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Deputy Sheriff's Association (DSA) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform law enforcement, community-based policing, and crime prevention work within a variety of assignments, including to patrol assigned area and enforce state and local laws, to conduct investigations of misdemeanor and felony crimes, to supervise inmates in correctional facilities, to investigate and conduct coroner cases, and to ensure court security. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the sworn Deputy Sheriff series. This class is distinguished from the Deputy Sheriff I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Sergeant or other designated sworn personnel. May exercise technical and/or functional supervision as a Field Training Officer, as an assigned Officer-in-Charge, and in other specialized assignments. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Maintain law and order within the County by performing law enforcement activities in a variety of assignments. When assigned to Patrol, patrol an assigned area by motor vehicle, on foot, or by other designated means to answer calls for the protection of life and property and the enforcement of County and state laws; conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, robberies, deaths and other criminal incidents; direct traffic and detain drivers who are operating vehicles in violation of laws; issue citations and make arrests as necessary; investigate coroner cases, coordinate decedent removals to the morgue, and make death notifications. When assigned to Investigations, investigate major crimes against property and persons, in addition to narcotics and vice-related crimes; conduct extensive follow-up investigation at the scene of crimes and accidents; gather evidence; conduct surveillance; locate and question witnesses; take statements from witnesses; present information to the District Attorney's office for filing charges; appear in court, as directed. When assigned to Court Security, maintain safety and security for all personnel in the courtroom; act as bailiff in courtroom; transfer inmates to and from the courts and correctional facilities; search individuals entering the court when necessary; at all times, monitor all courtroom activities to anticipate any safety concerns; assist other courtroom personnel in ensuring smooth operation of the courtroom. When assigned to Civil, serve civil and criminal subpoenas, summons, complaints, executions, attachments, and court orders; interview witnesses, neighbors, or other persons to gather information for investigations or the service of legal documents; determine daily geographical route and item schedule to maximize the service of legal documents. When assigned to Corrections, receive, search, book, fingerprint, and guard prisoners in the jail or other prisoner holding facilities; supervise prisoners at work, in transport, during visit conferences, and other activities; prepare prisoners for court, visits from attorneys, and for the prisoner's transfer and release; transport prisoners between the jail and the courts. Make arrests as necessary; interview victims, complainants, and witnesses; interrogate suspects; gather and preserve evidence; testify and present evidence in court. Gather evidence using a variety of methods and techniques, including taking photographs, lifting fingerprints, tracing movements, and talking with informants. Serve warrants and subpoenas; file complaints; prepare, process, and maintain necessary files, documents, and reports; perform other work related to the processing of misdemeanor and felony complaints. Prepare detailed reports on all activities; write reports on arrests, traffic violations, inmate conflicts, impounded property, and other situations; maintain Sheriff's Office records and files when necessary. Receive and investigate complaints of violations by or against juveniles; confer with juveniles and their parents; prepare citations for Juvenile Court. May be assigned to canine patrol duty. Check buildings for physical security; report street lamps or traffic signals that are not working; report or remove traffic hazards; report and take corrective action on other conditions detrimental to the general public. Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses. Attend meetings with civic groups; participate in and conduct public awareness/education programs at schools. Maintain contact with citizens regarding potential law enforcement problems, work collaboratively with the community to solve problems, and preserve good relationships with the public. Substantiate findings in court; testify when necessary in court. Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of good customer service. Provide adequate staffing and shift coverage, as needed. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed outdoors in all weather conditions and in an indoor office environment with controlled temperature conditions. Duties are performed in close proximity to moving vehicles, individuals who may be dangerous and/or uncooperative, firearms and other weapons, and other environmental conditions related to law enforcement field work. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of responsible law enforcement training and experience performing duties similar to a Deputy Sheriff I with Placer County. Training: Completion of the twelfth grade or GED. Required License or Certificate: Possession of the California Peace Officer Standards and Training (POST) Basic certificate or equivalency certificate. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Special Qualifications: Must be at least 21 years of age at the time of appointment KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of law enforcement. Police methods and procedures, including patrol, crime prevention, traffic control, corrections, investigation, and identification techniques. Criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies. Rules of evidence pertaining to search and seizure and the preservation of evidence. Use and care for small firearms and other law enforcement equipment and tools. Rules and regulations of the Sheriff's Office. Laws applicable to the apprehension and treatment of juveniles. Offensive and defensive weapons nomenclature and theory; use and care of firearms, chemical agents, batons, and other related law enforcement paraphernalia. Principles and practices of self-defense. Interviewing and interrogation techniques. Pertinent laws, codes, regulations, and statutes. Accepted procedures and methods of serving civil notices, especially those relating to the attachment and sale of property; nature and purposes of such documents as writs of attachment, subpoenas, citations, and other civil papers. County geography, noting streets and building locations. Ability to: Undertake and satisfactorily complete required and assigned in-service training programs as well as other mandated training requirements. Think logically and act quickly in emergencies and judge situations and people accurately; exercise good judgment and make sound, independent decisions while working in the field. Learn, understand, and interpret laws and regulations. Meet and maintain required peace officer employment standards. Meet and maintain the Sheriff's Office firearms qualifications standards. Prepare and make presentations related to law enforcement efforts in the community. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: Permanent appointments to this classification shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Appointments resulting from a non-competitive promotion from Deputy Sheriff - I to Deputy Sheriff - II shall serve a probationary period of six (6) months or 1,040 hours, whichever is more. Bargaining Unit: Deputy Sheriff's Association - Safety CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
POSITION INFORMATION Effective June 15, 2024 this classification will receive a general wage increase of 4%. Effective June 14, 2025 this classification will receive a general wage increase of 4%. Effective June 13, 2026 this classification will receive a general wage increase of 3%. This recruitment will be used for testing for the calendar year 2024. Tentative test dates are below. The Placer County Sheriff's Office is currently accepting applications for Deputy Sheriff Trainee, Deputy Sheriff I, and Deputy Sheriff II. Please review individual job postings for the minimum qualifications required at each level. To participate at the Trainee level, I level, or II level, you must complete and submit separate applications for each recruitment: Deputy Sheriff - Trainee #2024-16300-01 Deputy Sheriff - I #2024-16321-01 Deputy Sheriff - II #2024-16322-01 Qualified applicants will undergo an extensive background investigation to determine if they meet the high standards set by the Sheriff's Office in the areas including, but not limited to: high moral character, honesty, and exemplary work ethic. The Sheriff's Office also highly values those with a positive attitude toward fellow workers and the community they will be serving. Upon successful graduation from the POST Academy, Deputy Sheriff Trainee incumbents are automatically placed into the Deputy Sheriff I classification. Deputy Sheriff assignment locations may include Auburn, South Placer, or Tahoe. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Examinations will be scheduled throughout the year as applications are received. Qualified applicants will be notified of their testing date via email once the examination date has been scheduled. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Deputy Sheriff's Association (DSA) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform law enforcement, community-based policing, and crime prevention work within a variety of assignments, including to patrol assigned area and enforce state and local laws, to conduct investigations of misdemeanor and felony crimes, to supervise inmates in correctional facilities, to investigate and conduct coroner cases, and to ensure court security. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the sworn Deputy Sheriff series. This class is distinguished from the Deputy Sheriff I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Sergeant or other designated sworn personnel. May exercise technical and/or functional supervision as a Field Training Officer, as an assigned Officer-in-Charge, and in other specialized assignments. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Maintain law and order within the County by performing law enforcement activities in a variety of assignments. When assigned to Patrol, patrol an assigned area by motor vehicle, on foot, or by other designated means to answer calls for the protection of life and property and the enforcement of County and state laws; conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, robberies, deaths and other criminal incidents; direct traffic and detain drivers who are operating vehicles in violation of laws; issue citations and make arrests as necessary; investigate coroner cases, coordinate decedent removals to the morgue, and make death notifications. When assigned to Investigations, investigate major crimes against property and persons, in addition to narcotics and vice-related crimes; conduct extensive follow-up investigation at the scene of crimes and accidents; gather evidence; conduct surveillance; locate and question witnesses; take statements from witnesses; present information to the District Attorney's office for filing charges; appear in court, as directed. When assigned to Court Security, maintain safety and security for all personnel in the courtroom; act as bailiff in courtroom; transfer inmates to and from the courts and correctional facilities; search individuals entering the court when necessary; at all times, monitor all courtroom activities to anticipate any safety concerns; assist other courtroom personnel in ensuring smooth operation of the courtroom. When assigned to Civil, serve civil and criminal subpoenas, summons, complaints, executions, attachments, and court orders; interview witnesses, neighbors, or other persons to gather information for investigations or the service of legal documents; determine daily geographical route and item schedule to maximize the service of legal documents. When assigned to Corrections, receive, search, book, fingerprint, and guard prisoners in the jail or other prisoner holding facilities; supervise prisoners at work, in transport, during visit conferences, and other activities; prepare prisoners for court, visits from attorneys, and for the prisoner's transfer and release; transport prisoners between the jail and the courts. Make arrests as necessary; interview victims, complainants, and witnesses; interrogate suspects; gather and preserve evidence; testify and present evidence in court. Gather evidence using a variety of methods and techniques, including taking photographs, lifting fingerprints, tracing movements, and talking with informants. Serve warrants and subpoenas; file complaints; prepare, process, and maintain necessary files, documents, and reports; perform other work related to the processing of misdemeanor and felony complaints. Prepare detailed reports on all activities; write reports on arrests, traffic violations, inmate conflicts, impounded property, and other situations; maintain Sheriff's Office records and files when necessary. Receive and investigate complaints of violations by or against juveniles; confer with juveniles and their parents; prepare citations for Juvenile Court. May be assigned to canine patrol duty. Check buildings for physical security; report street lamps or traffic signals that are not working; report or remove traffic hazards; report and take corrective action on other conditions detrimental to the general public. Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses. Attend meetings with civic groups; participate in and conduct public awareness/education programs at schools. Maintain contact with citizens regarding potential law enforcement problems, work collaboratively with the community to solve problems, and preserve good relationships with the public. Substantiate findings in court; testify when necessary in court. Build and maintain positive working relationships with coworkers, other County employees, and the public using principles of good customer service. Provide adequate staffing and shift coverage, as needed. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed outdoors in all weather conditions and in an indoor office environment with controlled temperature conditions. Duties are performed in close proximity to moving vehicles, individuals who may be dangerous and/or uncooperative, firearms and other weapons, and other environmental conditions related to law enforcement field work. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of responsible law enforcement training and experience performing duties similar to a Deputy Sheriff I with Placer County. Training: Completion of the twelfth grade or GED. Required License or Certificate: Possession of the California Peace Officer Standards and Training (POST) Basic certificate or equivalency certificate. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Special Qualifications: Must be at least 21 years of age at the time of appointment KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of law enforcement. Police methods and procedures, including patrol, crime prevention, traffic control, corrections, investigation, and identification techniques. Criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies. Rules of evidence pertaining to search and seizure and the preservation of evidence. Use and care for small firearms and other law enforcement equipment and tools. Rules and regulations of the Sheriff's Office. Laws applicable to the apprehension and treatment of juveniles. Offensive and defensive weapons nomenclature and theory; use and care of firearms, chemical agents, batons, and other related law enforcement paraphernalia. Principles and practices of self-defense. Interviewing and interrogation techniques. Pertinent laws, codes, regulations, and statutes. Accepted procedures and methods of serving civil notices, especially those relating to the attachment and sale of property; nature and purposes of such documents as writs of attachment, subpoenas, citations, and other civil papers. County geography, noting streets and building locations. Ability to: Undertake and satisfactorily complete required and assigned in-service training programs as well as other mandated training requirements. Think logically and act quickly in emergencies and judge situations and people accurately; exercise good judgment and make sound, independent decisions while working in the field. Learn, understand, and interpret laws and regulations. Meet and maintain required peace officer employment standards. Meet and maintain the Sheriff's Office firearms qualifications standards. Prepare and make presentations related to law enforcement efforts in the community. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: Permanent appointments to this classification shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Appointments resulting from a non-competitive promotion from Deputy Sheriff - I to Deputy Sheriff - II shall serve a probationary period of six (6) months or 1,040 hours, whichever is more. Bargaining Unit: Deputy Sheriff's Association - Safety CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The eligible list created by this recruitment may be used to fill future County-wide vacancies for permanent positions. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To fuel, clean and wash, inspect and safety check County-owned fleet cars, light trucks and motorized equipment; to provide semi-skilled repair service to County-owned light trucks and motorized equipment; to work directly for a line department with a large fleet, to monitor and maintain assigned fleet; and to provide automotive and heavy equipment parts and supplies to Fleet Services and Road Division automotive and equipment maintenance personnel. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Equipment Service Worker series. This class is distinguished from the Equipment Service Worker I by the full range of duties assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Supervising Automotive Mechanic, Supervising Equipment Mechanic (Auburn), Senior Road District Supervisor (Tahoe), or assigned supervisor. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Fuel and re-fuel vehicles and equipment; clean windshields and check and replace wiper blades; clean interiors, and wash and wax exteriors as needed; check and refill oil and other fluids; inspect tires and repair or replace as needed. Check brakes and install brake pads, front wheel rotors, brake shoes and belts; inspect and install shock absorbers; repair or replace car locks, windows, window cranks, rear and side view mirrors, headlights, spotlights, tail and signal lights and replace fuses and connectors. Document work completed and supplies used; make out work orders for repair or service to be done by skilled automotive and equipment mechanics; test drive vehicles to determine driving condition; operate towing equipment as needed; order fuel and other supplies from vendors. When assigned to the central garage, issue automotive and heavy equipment parts and supplies to users on a routine basis, as well as upon request for as-needed items. Purchase parts and supplies; maintain adequate physical inventory; and maintain inventory records. When assigned to the central garage update open purchase orders; maintain and use catalogs and vendor order books; review and post invoices as received; work with vendors to expedite special and/or urgent orders. Receive incoming parts and supplies; determine location for and physically stock received items in warehouse and yard; drive to various locations to pick up items or deliver items for contracted repair; purge and dispose of obsolete items. When working for a line department, coordinate vehicle repairs with county garage; prepare mileage reports; maintain vehicle records; review monthly billing report; supervise part-time staff and assigned trustees; perform minor vehicle repairs; maintain list of assigned vehicles and inventory; install special equipment including light bars, spot lights, prisoner partitions and equipment stands. Perform other minor facility and ground maintenance tasks as needed; assist other staff as needed. Build and maintain positive working relationships with co-workers, other County employees, supply vendors and the public using principles of good customer service. Perform related duties as assigned. EXAMPLES OF NON-ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform routine maintenance of shop and office areas. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible experience performing duties similar to those of an Equipment Service Worker I in Placer County. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: Some positions may require possession of a valid Class B driver's license. Proof of adequate vehicle insurance and medical clearance may also be required. When assigned to storekeeper duties: possession of license to purchase Freon. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Tools and equipment used in routine maintenance and repair of cars and light trucks. Modern office procedures, methods and computer equipment. Arithmetic and basic mathematical calculations. Fleet Services Division (Auburn) or Roads Division (Tahoe) operations, policies and procedures. County purchasing and procurement policies and procedures. Automotive and heavy equipment parts and supplies. Ability to: On a continuous basis, know and understand operations and observe safety rules. Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others. Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when performing installation of equipment; perform simple and power grasping, pushing, pulling and fine manipulation; regularly lift very heavy weight. Operate forklift, hydraulic lift, hand cart, hand tools and light truck, flatbed truck or tow truck. Analyze situations quickly and objectively, and determine proper course of action. Prepare purchase orders and related documents; obtain information through interviews and dialogue; process multiple supply orders; and work effectively with interruptions. Use a computer, calculator, two-way radio and telephone. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Independently identify mechanical, hydraulic and electrical problems in light vehicles and perform minor mechanical and automotive repairs. Independently read and understand technical reports and instructions and schematic drawings and diagrams. Independently obtain information through interviews and dialogue; simultaneously process multiple supply requests; and work effectively with interruption. Independently prepare purchase orders and related documents; forecast immediate and long-term supply and equipment needs. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Baer, Administrative Technician, at Lindsay Baer or (530) 886-4667. Closing Date/Time: 5/8/2024 5:00:00 PM
Mar 07, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The eligible list created by this recruitment may be used to fill future County-wide vacancies for permanent positions. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To fuel, clean and wash, inspect and safety check County-owned fleet cars, light trucks and motorized equipment; to provide semi-skilled repair service to County-owned light trucks and motorized equipment; to work directly for a line department with a large fleet, to monitor and maintain assigned fleet; and to provide automotive and heavy equipment parts and supplies to Fleet Services and Road Division automotive and equipment maintenance personnel. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Equipment Service Worker series. This class is distinguished from the Equipment Service Worker I by the full range of duties assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Supervising Automotive Mechanic, Supervising Equipment Mechanic (Auburn), Senior Road District Supervisor (Tahoe), or assigned supervisor. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Fuel and re-fuel vehicles and equipment; clean windshields and check and replace wiper blades; clean interiors, and wash and wax exteriors as needed; check and refill oil and other fluids; inspect tires and repair or replace as needed. Check brakes and install brake pads, front wheel rotors, brake shoes and belts; inspect and install shock absorbers; repair or replace car locks, windows, window cranks, rear and side view mirrors, headlights, spotlights, tail and signal lights and replace fuses and connectors. Document work completed and supplies used; make out work orders for repair or service to be done by skilled automotive and equipment mechanics; test drive vehicles to determine driving condition; operate towing equipment as needed; order fuel and other supplies from vendors. When assigned to the central garage, issue automotive and heavy equipment parts and supplies to users on a routine basis, as well as upon request for as-needed items. Purchase parts and supplies; maintain adequate physical inventory; and maintain inventory records. When assigned to the central garage update open purchase orders; maintain and use catalogs and vendor order books; review and post invoices as received; work with vendors to expedite special and/or urgent orders. Receive incoming parts and supplies; determine location for and physically stock received items in warehouse and yard; drive to various locations to pick up items or deliver items for contracted repair; purge and dispose of obsolete items. When working for a line department, coordinate vehicle repairs with county garage; prepare mileage reports; maintain vehicle records; review monthly billing report; supervise part-time staff and assigned trustees; perform minor vehicle repairs; maintain list of assigned vehicles and inventory; install special equipment including light bars, spot lights, prisoner partitions and equipment stands. Perform other minor facility and ground maintenance tasks as needed; assist other staff as needed. Build and maintain positive working relationships with co-workers, other County employees, supply vendors and the public using principles of good customer service. Perform related duties as assigned. EXAMPLES OF NON-ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform routine maintenance of shop and office areas. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible experience performing duties similar to those of an Equipment Service Worker I in Placer County. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: Some positions may require possession of a valid Class B driver's license. Proof of adequate vehicle insurance and medical clearance may also be required. When assigned to storekeeper duties: possession of license to purchase Freon. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Tools and equipment used in routine maintenance and repair of cars and light trucks. Modern office procedures, methods and computer equipment. Arithmetic and basic mathematical calculations. Fleet Services Division (Auburn) or Roads Division (Tahoe) operations, policies and procedures. County purchasing and procurement policies and procedures. Automotive and heavy equipment parts and supplies. Ability to: On a continuous basis, know and understand operations and observe safety rules. Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others. Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when performing installation of equipment; perform simple and power grasping, pushing, pulling and fine manipulation; regularly lift very heavy weight. Operate forklift, hydraulic lift, hand cart, hand tools and light truck, flatbed truck or tow truck. Analyze situations quickly and objectively, and determine proper course of action. Prepare purchase orders and related documents; obtain information through interviews and dialogue; process multiple supply orders; and work effectively with interruptions. Use a computer, calculator, two-way radio and telephone. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Independently identify mechanical, hydraulic and electrical problems in light vehicles and perform minor mechanical and automotive repairs. Independently read and understand technical reports and instructions and schematic drawings and diagrams. Independently obtain information through interviews and dialogue; simultaneously process multiple supply requests; and work effectively with interruption. Independently prepare purchase orders and related documents; forecast immediate and long-term supply and equipment needs. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Baer, Administrative Technician, at Lindsay Baer or (530) 886-4667. Closing Date/Time: 5/8/2024 5:00:00 PM
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join our caring team as a Department of Health Service’s Physical Therapist II! Multiple positions are available to make a difference in our community’s children’s health and development! Starting salary up to $58.41/hour ($121,908/year), a competitive total compensation package* PLUS a $15,000 Signing Bonus!** The County of Sonoma seeks candidates for multiple full-time & part-time Physical Therapist II - Children's Therapy Program positions, which may be filled at the I or II level. This is the full, journey-level class in the Physical Therapist - Children’s Therapy Program series. Please Note: If you are interested in applying at the I level, you will need to apply to the separate, concurrent recruitment being conducted. About the Position: This position provides skilled and professional physical therapy services to children from birth to age 21, who have physical impairments that require a comprehensive evaluation and treatment plan. These plans aim to address functional limitations in those who qualify for services under the Medical Therapy Program. During a typical workday, the Physical Therapist will provide direct or telehealth therapy services consisting of gross motor and mobility, range of motion, and strength training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, and analysis of clients' physical functions. Additional duties include: Performing standardized and non-standardized evaluations to assess clients' existing physical abilities Conducting standard documentation practices, including case notes, billing for Physical Therapy services, and crafting evaluation and progress reports Offering consultation and participating in medical case management with other medical providers and community services involved in the care of the shared client Participating in conferences, study groups, and parent and community meetings to effectively manage the assigned caseload Staying updated on current trends and developments in physical therapy and other health disciplines related to children with physical disabilities As the ideal candidate to join the team, you will possess: Two years' experience in outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organization's framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows This position collaborates closely with occupational and physical therapists, Supervising Pediatric Therapists, the Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure well-coordinated client services. The team operates out of licensed outpatient rehabilitation centers and occasionally conducts home visits or visits to schools to assess clients' functional levels. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,350 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. **Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. The employment list established from this recruitment may also be used to fill future full-time, part-time, and extra-help positions as they occur during the active status of this list. Qualified C ou nty employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Graduation from a school of physical therapy or other educational course approved by the California State Physical Therapy Examining committee. Experience: Any combination of training and experience which would provide an opportunity to acquire the required knowledges and abilities. Normally, two years of experience as a licensed physical therapist would provide such opportunity. Experience in providing therapy to physically handicapped children or in a pediatrics program is desirable. License: Possession of a valid license to practice physical therapy as required by Section 2650 of the California Business and Professions Code or eligibility to obtain the license by time of employment. Possession of a valid California driver’s license is also required. Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of anatomy, physiology, neuro-muscular functions and dysfunctions, and kinesiology. Working knowledge of modern theory, principles and methods of physical therapy, especially as applied to physically handicapped children. Working knowledge of the proper use and operation of modern physical therapy equipment and appliances. Working knowledge of pathology and injuries which result in physical impairment. Working knowledge of growth and development of normal and handicapped children. Working knowledge of psychology and abnormal psychology. Some knowledge of principles of training and supervision. Ability to understand and interpret physicians’ orders and to adapt treatment programs to individual circumstances. Ability to exercise tact and good judgment in dealing with patients, staff and the public. Ability to keep clinical case records. Ability to prepare and resent oral and written reports. Ability to comply with common public health safety practices and procedures. Ability to cope with working with handicapped children and their families and to move children utilizing appropriate transfer techniques. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%).Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Join our caring team as a Department of Health Service’s Physical Therapist II! Multiple positions are available to make a difference in our community’s children’s health and development! Starting salary up to $58.41/hour ($121,908/year), a competitive total compensation package* PLUS a $15,000 Signing Bonus!** The County of Sonoma seeks candidates for multiple full-time & part-time Physical Therapist II - Children's Therapy Program positions, which may be filled at the I or II level. This is the full, journey-level class in the Physical Therapist - Children’s Therapy Program series. Please Note: If you are interested in applying at the I level, you will need to apply to the separate, concurrent recruitment being conducted. About the Position: This position provides skilled and professional physical therapy services to children from birth to age 21, who have physical impairments that require a comprehensive evaluation and treatment plan. These plans aim to address functional limitations in those who qualify for services under the Medical Therapy Program. During a typical workday, the Physical Therapist will provide direct or telehealth therapy services consisting of gross motor and mobility, range of motion, and strength training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, and analysis of clients' physical functions. Additional duties include: Performing standardized and non-standardized evaluations to assess clients' existing physical abilities Conducting standard documentation practices, including case notes, billing for Physical Therapy services, and crafting evaluation and progress reports Offering consultation and participating in medical case management with other medical providers and community services involved in the care of the shared client Participating in conferences, study groups, and parent and community meetings to effectively manage the assigned caseload Staying updated on current trends and developments in physical therapy and other health disciplines related to children with physical disabilities As the ideal candidate to join the team, you will possess: Two years' experience in outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organization's framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows This position collaborates closely with occupational and physical therapists, Supervising Pediatric Therapists, the Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure well-coordinated client services. The team operates out of licensed outpatient rehabilitation centers and occasionally conducts home visits or visits to schools to assess clients' functional levels. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,350 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. **Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. The employment list established from this recruitment may also be used to fill future full-time, part-time, and extra-help positions as they occur during the active status of this list. Qualified C ou nty employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Graduation from a school of physical therapy or other educational course approved by the California State Physical Therapy Examining committee. Experience: Any combination of training and experience which would provide an opportunity to acquire the required knowledges and abilities. Normally, two years of experience as a licensed physical therapist would provide such opportunity. Experience in providing therapy to physically handicapped children or in a pediatrics program is desirable. License: Possession of a valid license to practice physical therapy as required by Section 2650 of the California Business and Professions Code or eligibility to obtain the license by time of employment. Possession of a valid California driver’s license is also required. Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of anatomy, physiology, neuro-muscular functions and dysfunctions, and kinesiology. Working knowledge of modern theory, principles and methods of physical therapy, especially as applied to physically handicapped children. Working knowledge of the proper use and operation of modern physical therapy equipment and appliances. Working knowledge of pathology and injuries which result in physical impairment. Working knowledge of growth and development of normal and handicapped children. Working knowledge of psychology and abnormal psychology. Some knowledge of principles of training and supervision. Ability to understand and interpret physicians’ orders and to adapt treatment programs to individual circumstances. Ability to exercise tact and good judgment in dealing with patients, staff and the public. Ability to keep clinical case records. Ability to prepare and resent oral and written reports. Ability to comply with common public health safety practices and procedures. Ability to cope with working with handicapped children and their families and to move children utilizing appropriate transfer techniques. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%).Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Are you an Occupational Therapist (OT) with a passion for helping children? Join the Medical Therapy Program (MTP) team in the Department of Health Services (DHS). Starting salary up to $58.41/Hour, and a competitive total compensation package!* The County of Sonoma seeks candidates for a part-time (.50 Full-Time Equivalent, 20 hours per week) Occupational Therapist II - Children's Therapy Program position, which may be filled at the I or II level. If you are interested in applying at the I level, you will need to apply to the separate, concurrent recruitment being conducted. What Makes Sonoma County a Great Choice Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options An annual Staff Development/Wellness Benefit allowance of up to $425 and ongoing education/training opportunities County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Position This position provides skilled and professional occupational therapy services to children from birth to age 21, who have physical impairments that require a thorough evaluation and treatment plan to address functional limitations and who qualify for Medical Therapy Program services. During a typical workday, the OT will provide direct or telehealth therapy services consisting of fine motor, visual perceptual motor, functional mobility, upper extremity functional training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, strength and range of motion training, and analysis of client's physical function, and consultation with community partners who share in the care of each child. Duties of the OT include: Planning, implementing, and supervising occupational therapy programs for individual and group treatments Providing timely and skilled consultation services to caregivers and community partners to promote client’s increased independence and physical and emotional well-being Teaching self-care activities with emphasis on such areas as communications, feeding, dressing, personal hygiene, and other activities of daily living Evaluating the home setting and appropriate community settings for safety and access- including training client and caregivers in the use of equipment and/or home therapy program Establishing and monitoring therapeutic exercise programs including client and caregiver instruction Establishing measurable therapy goals and objectives Evaluating clients' needs for equipment and/or splinting Maintaining medical records and documentation per State guidelines Engaging in timely and accurate billing for services rendered Remaining current on trends and new developments in the field of occupational therapy The OT positions will work closely with both occupational and physical therapists, Supervising Pediatric Therapists, Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure that the client services are well-coordinated. The Medical Therapy Program team operates out of the Medical Therapy Units which are licensed outpatient rehabilitation centers. On occasion, the OT might work in the community environment making home visits to evaluate the client’s home or visiting school or other community settings to ensure that the client is functioning at their highest level. The ideal candidate for this position will possess: Two or more years of experience working in an outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organizations framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows A cooperative approach when working with different personalities and the ability to shift their focus when unexpected issues arise Patience, compassion, and resiliency when faced with difficult situations The employment list established from this recruitment may also be used to fill future part-time and extra-help positions as they occur during the active status of this list. Qualified C ounty em ployees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Graduation from an accredited Occupational Therapy Program that is approved by the National Board for Certification in Occupational Therapy. Experience : Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities. Normally, two years of experience as an Occupational Therapist would provide such opportunity. Experience in providing therapy to physically handicapped children or in a pediatric program is desirable. Advanced certification in oral, motor, hand therapy, and modalities is highly desirable. License : Possession of a valid California license as an Occupational Therapist issued by the California Board of Occupational Therapy. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of : normal and abnormal child development, neurodevelopmental sequencing and various therapeutic techniques; splinting techniques, assistive devices, durable medical equipment and training of their use; skeletal anatomy, kinesiology and the objectives of occupational therapy treatment; pathology and injuries which result in physical impairment and treatment approaches; physical and psychological rehabilitation and problems of disabled patients and their affects on the family; and standardized evaluation tools and interpretation of results. Knowledge of: the principles of training and supervision. Ability to : understand and interpret physicians' orders; adapt treatment programs to individual circumstances; exercise tact and good judgment in dealing with patients, staff, parents, school personnel and the public; keep clinical case records; prepare and present oral and written reports; comply with common public health safety practices and procedures; cope with working with handicapped children and their families; to move children utilizing appropriate transfer techniques; complete computer reports as required by the occupational therapy program; and meet physical demands of standing, twisting, kneeling, bending, squatting, stooping, grasping, and lifting. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%) . Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Position Information Are you an Occupational Therapist (OT) with a passion for helping children? Join the Medical Therapy Program (MTP) team in the Department of Health Services (DHS). Starting salary up to $58.41/Hour, and a competitive total compensation package!* The County of Sonoma seeks candidates for a part-time (.50 Full-Time Equivalent, 20 hours per week) Occupational Therapist II - Children's Therapy Program position, which may be filled at the I or II level. If you are interested in applying at the I level, you will need to apply to the separate, concurrent recruitment being conducted. What Makes Sonoma County a Great Choice Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options An annual Staff Development/Wellness Benefit allowance of up to $425 and ongoing education/training opportunities County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Position This position provides skilled and professional occupational therapy services to children from birth to age 21, who have physical impairments that require a thorough evaluation and treatment plan to address functional limitations and who qualify for Medical Therapy Program services. During a typical workday, the OT will provide direct or telehealth therapy services consisting of fine motor, visual perceptual motor, functional mobility, upper extremity functional training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, strength and range of motion training, and analysis of client's physical function, and consultation with community partners who share in the care of each child. Duties of the OT include: Planning, implementing, and supervising occupational therapy programs for individual and group treatments Providing timely and skilled consultation services to caregivers and community partners to promote client’s increased independence and physical and emotional well-being Teaching self-care activities with emphasis on such areas as communications, feeding, dressing, personal hygiene, and other activities of daily living Evaluating the home setting and appropriate community settings for safety and access- including training client and caregivers in the use of equipment and/or home therapy program Establishing and monitoring therapeutic exercise programs including client and caregiver instruction Establishing measurable therapy goals and objectives Evaluating clients' needs for equipment and/or splinting Maintaining medical records and documentation per State guidelines Engaging in timely and accurate billing for services rendered Remaining current on trends and new developments in the field of occupational therapy The OT positions will work closely with both occupational and physical therapists, Supervising Pediatric Therapists, Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure that the client services are well-coordinated. The Medical Therapy Program team operates out of the Medical Therapy Units which are licensed outpatient rehabilitation centers. On occasion, the OT might work in the community environment making home visits to evaluate the client’s home or visiting school or other community settings to ensure that the client is functioning at their highest level. The ideal candidate for this position will possess: Two or more years of experience working in an outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organizations framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows A cooperative approach when working with different personalities and the ability to shift their focus when unexpected issues arise Patience, compassion, and resiliency when faced with difficult situations The employment list established from this recruitment may also be used to fill future part-time and extra-help positions as they occur during the active status of this list. Qualified C ounty em ployees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Graduation from an accredited Occupational Therapy Program that is approved by the National Board for Certification in Occupational Therapy. Experience : Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities. Normally, two years of experience as an Occupational Therapist would provide such opportunity. Experience in providing therapy to physically handicapped children or in a pediatric program is desirable. Advanced certification in oral, motor, hand therapy, and modalities is highly desirable. License : Possession of a valid California license as an Occupational Therapist issued by the California Board of Occupational Therapy. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of : normal and abnormal child development, neurodevelopmental sequencing and various therapeutic techniques; splinting techniques, assistive devices, durable medical equipment and training of their use; skeletal anatomy, kinesiology and the objectives of occupational therapy treatment; pathology and injuries which result in physical impairment and treatment approaches; physical and psychological rehabilitation and problems of disabled patients and their affects on the family; and standardized evaluation tools and interpretation of results. Knowledge of: the principles of training and supervision. Ability to : understand and interpret physicians' orders; adapt treatment programs to individual circumstances; exercise tact and good judgment in dealing with patients, staff, parents, school personnel and the public; keep clinical case records; prepare and present oral and written reports; comply with common public health safety practices and procedures; cope with working with handicapped children and their families; to move children utilizing appropriate transfer techniques; complete computer reports as required by the occupational therapy program; and meet physical demands of standing, twisting, kneeling, bending, squatting, stooping, grasping, and lifting. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%) . Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Permanent positions in this classification are eligible for a signing bonus of up to $2,000 ($1,000 to be paid upon completion of 160 paid hours and $1,000 to be paid upon completion of 2,080 paid hours). This classification is also scheduled to receive a general wage increase of 4% in July 2024. Placer County is currently accepting applications for Bus Driver - I and Bus Driver - II in both Tahoe and Auburn/South Placer. Each level in this job series has different minimum qualifications. To participate in one or more of these recruitments, you must complete and submit separate applications and supplemental questionnaires for each: Bus Driver - I (Tahoe - TART) #2024-11640-01 Bus Driver - I (Auburn/South Placer - PCT) #2024-11640-02 Bus Driver - II (Tahoe - TART) #2024-11641-01 Bus Driver - II (Auburn/South Placer - PCT) #2024-11641-02 This recruitment is for Bus Driver - II in Auburn/South Placer only. For more information regarding PCT's services and routes, please click here . POSITION INFORMATION Placer County Transit (PCT) provides a safe and direct means of transportation service for western Placer County residents and visitors. PCT is committed to providing comprehensive and reliable transit service to its passengers. PCT is accepting applications for permanent full-time, permanent part-time, and temporary/extra-help assignments. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). The selection process includes an interview and a criminal background check. Candidates are then required to pass a physical and DOT drug clearance. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To operate and perform routine maintenance on a public transit vehicle in passenger service; to operate a public transit vehicle safely and legally; and to practice principles of good customer service. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Bus Driver series. This class is distinguished from the Bus Driver I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. This class is distinguished from the Senior Bus Driver in that the latter performs Bus Driver training and various administrative duties. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Transportation Supervisor and technical and functional supervision from a Senior Bus Driver. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Drive a bus or other transit vehicle in passenger service over designated routes in accordance with time schedules or dispatcher instructions. When assigned, transport passengers on field trips and to special events. Assist passengers in entering and leaving the vehicle, as necessary; load and secure wheelchairs. Assist passengers with schedule, route and direction information. When applicable, make sure safety belts are properly fastened. Observe behavior of passengers and maintain order as necessary. Render emergency aid to passengers, when necessary. Conduct safety inspections of transit vehicle prior to operation in accordance with Department of Motor Vehicles and other applicable standards. Perform minor maintenance, repair and cleaning work on transit vehicles; fuel vehicles and check fluids. Collect fares, sell tickets, count passengers and keep records of bus operation. Operate a two-way radio. Install and remove tire chains, when necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of responsible paid driving experience involving the carrying of passengers or six months of training as a Bus Driver I in a Placer County transit system. Training: Successful completion of the experience requirement is proof of sufficient training for this class. Required License or Certificate: Possession of a valid Class A or B driver's license with passenger endorsements and no air brake restrictions. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of a Verification of Transit Training (VTT) certificate issued by the California Department of Motor Vehicles or the equivalent training to operate a public transit vehicle in passenger service. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles of good customer service. Vehicle maintenance practices and techniques used in making minor repairs. California Vehicle Code applicable to the operation of vehicles for the transportation of passengers. Applicable Placer County policy and regulations. Emergency procedures; elements of first aid and CPR. Ability to: Relate well to passengers and maintain order among passengers, when necessary. Act quickly and calmly in emergency situations. On a continuous basis, know and understand bus driving activities and observe safety rules. Intermittently analyze driving conditions; identify safety hazards; and remember how to operate a bus. Intermittently sit while driving a bus; stand and walk while performing routine maintenance on a bus; regularly lift very heavy weight. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. Understand and follow written and oral instructions. Drive a transit vehicle safely and efficiently. Analyze situations quickly and objectively and determine proper course of action. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Introduction Permanent positions in this classification are eligible for a signing bonus of up to $2,000 ($1,000 to be paid upon completion of 160 paid hours and $1,000 to be paid upon completion of 2,080 paid hours). This classification is also scheduled to receive a general wage increase of 4% in July 2024. Placer County is currently accepting applications for Bus Driver - I and Bus Driver - II in both Tahoe and Auburn/South Placer. Each level in this job series has different minimum qualifications. To participate in one or more of these recruitments, you must complete and submit separate applications and supplemental questionnaires for each: Bus Driver - I (Tahoe - TART) #2024-11640-01 Bus Driver - I (Auburn/South Placer - PCT) #2024-11640-02 Bus Driver - II (Tahoe - TART) #2024-11641-01 Bus Driver - II (Auburn/South Placer - PCT) #2024-11641-02 This recruitment is for Bus Driver - II in Auburn/South Placer only. For more information regarding PCT's services and routes, please click here . POSITION INFORMATION Placer County Transit (PCT) provides a safe and direct means of transportation service for western Placer County residents and visitors. PCT is committed to providing comprehensive and reliable transit service to its passengers. PCT is accepting applications for permanent full-time, permanent part-time, and temporary/extra-help assignments. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). The selection process includes an interview and a criminal background check. Candidates are then required to pass a physical and DOT drug clearance. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To operate and perform routine maintenance on a public transit vehicle in passenger service; to operate a public transit vehicle safely and legally; and to practice principles of good customer service. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Bus Driver series. This class is distinguished from the Bus Driver I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. This class is distinguished from the Senior Bus Driver in that the latter performs Bus Driver training and various administrative duties. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Transportation Supervisor and technical and functional supervision from a Senior Bus Driver. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Drive a bus or other transit vehicle in passenger service over designated routes in accordance with time schedules or dispatcher instructions. When assigned, transport passengers on field trips and to special events. Assist passengers in entering and leaving the vehicle, as necessary; load and secure wheelchairs. Assist passengers with schedule, route and direction information. When applicable, make sure safety belts are properly fastened. Observe behavior of passengers and maintain order as necessary. Render emergency aid to passengers, when necessary. Conduct safety inspections of transit vehicle prior to operation in accordance with Department of Motor Vehicles and other applicable standards. Perform minor maintenance, repair and cleaning work on transit vehicles; fuel vehicles and check fluids. Collect fares, sell tickets, count passengers and keep records of bus operation. Operate a two-way radio. Install and remove tire chains, when necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of responsible paid driving experience involving the carrying of passengers or six months of training as a Bus Driver I in a Placer County transit system. Training: Successful completion of the experience requirement is proof of sufficient training for this class. Required License or Certificate: Possession of a valid Class A or B driver's license with passenger endorsements and no air brake restrictions. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of a Verification of Transit Training (VTT) certificate issued by the California Department of Motor Vehicles or the equivalent training to operate a public transit vehicle in passenger service. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles of good customer service. Vehicle maintenance practices and techniques used in making minor repairs. California Vehicle Code applicable to the operation of vehicles for the transportation of passengers. Applicable Placer County policy and regulations. Emergency procedures; elements of first aid and CPR. Ability to: Relate well to passengers and maintain order among passengers, when necessary. Act quickly and calmly in emergency situations. On a continuous basis, know and understand bus driving activities and observe safety rules. Intermittently analyze driving conditions; identify safety hazards; and remember how to operate a bus. Intermittently sit while driving a bus; stand and walk while performing routine maintenance on a bus; regularly lift very heavy weight. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. Understand and follow written and oral instructions. Drive a transit vehicle safely and efficiently. Analyze situations quickly and objectively and determine proper course of action. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Correctional Officer - I and Correctional Officer - II. Please review individual job postings for the minimum qualifications required at each level. To participate in the recruitment at the I level, II level, or both levels, you must complete and submit separate applications for each recruitment: Correctional Officer - I #2024-16330-01 Correctional Officer - II #2024-16331-01 Positions may be assigned to either the Auburn Jail Facility or the South Placer Jail Facility. Qualified applicants will undergo an extensive background investigation to determine if they meet the high standards set by the Sheriff's Office in the areas including, but not limited to: high moral character, honesty, and exemplary work ethic. The Sheriff's Office also highly values those with a positive attitude toward fellow workers and the community they will be serving. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. *In addition to the base hourly rate listed above, individuals will receive a yearly uniform allowance of $1,065.00. Those assigned to work the night shift will receive a shift differential of 7.5%. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 5% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Under general supervision, maintain security and ensure inmate welfare in a County jail; oversee jail activities and facilities during an assigned shift; perform related work as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Correctional Officer series. This class is distinguished from the Correctional Officer I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned Sergeant. May exercise technical supervision over Correctional Officer I. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Maintain centralized jail security and ensure inmate welfare in accordance with laws, regulations, and institutional philosophy. Obtain necessary information and book inmates, complete necessary forms, take photographs and fingerprints, and perform other processing activities such as preparing reports and maintaining files. Search, examine, instruct, and log inmates; inventory and secure property and valuables. Interview inmates; classify them and assign them to the appropriate detention area and activities. Supervise and monitor inmates and inmate trustees assisting with housekeeping, meal preparation and distribution, laundry, and similar activities. Supervise inmate exercise, recreation, visiting, and similar privileges. Assist medical staff in the distribution of medications; screen and refer requests for medical attention; administer emergency first aid as required. Escort inmates within the jail areas; provide security for medical staff as required. Inspect facilities and report the need for maintenance or unusual situations; request and/or issue clothing and supplies. Prepare reports and other written materials; maintain accurate records, logs, and files. Testify in court as subpoenaed. WORKING CONDITIONS Work is primarily performed in an indoor environment located in a secure, locked down detention facility with controlled temperature conditions. Duties are performed in close proximity to individuals who may be uncooperative and/or pose a threat/danger and in environmental conditions related to correctional work. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One (1) year of experience in jail operation and inmate supervision at a level equivalent to the County's class of Correctional Officer I. Training: Completion of twelfth grade, or G.E.D, supplemented by college level coursework in law enforcement or a related field. Required License or Certificate: Possession of, or ability to obtain a valid driver's license. Proof of adequate vehicle insurance and medical clearance may also be required. Must have completed entry level core training as required by Title 15 of the Corrections Standards Authority and the course work required by State Penal Code Section 832. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques for dealing with individuals from various socio-economic backgrounds in hostile and/or confrontational situations. Basic first aid practices and procedures. Basic office administrative practices, including filing. Computer systems operations and applications. Principles and practices of self-defense and work safety. Principles, practices, and terminology related to the operation of a correctional facility and the supervision of inmates. Laws, codes, and regulations governing inmate detention, release, and the legal rights of inmates. Rules of evidence pertaining to search and seizure and the preservation of evidence. Offensive and defensive weapons and nomenclature and theory; use and care of less lethal munitions, chemical agents, batons, and other related enforcement paraphernalia. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers and reports; remember accounts given by witnesses; observe individuals, behaviors, situations, and activities; identify situations of potential altercation; focus on a single task for long periods of time; work with frequent interruptions; interpret, apply, and explain operational procedures and applicable laws, codes, rules, and regulations; maintain awareness of safety at all times. On a continuous basis, walk or stand during shift; bend, twist, squat, stoop, and kneel during booking process or while working with inmates; climb stairs while observing inmates; perform simple and power grasping, pushing, pulling, and fine manipulation. Speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; continuously wear utility belt, vest, and/or other equipment of up to 15 pounds; and intermittently sit at a desk or counter; lift very heavy weight. Understand and carry out verbal and written directions. Read and understand the Sheriff's Office policies, rules, instructions, laws, ordinances, and general literature pertaining to corrections activities. Meet and maintain physical and psychological standards and pass a detailed background investigation. Maintain facility security and inmate welfare in varied circumstances. Oversee and direct the work of inmates in structured situations. Prepare clear and accurate reports and other written materials. Respond calmly, quickly, and decisively to emergency and/or stressful situations; use defensive tactics when necessary. Demonstrate keen powers of observation and memory, observe accurately, and remember faces, numbers, incidents, and places. Maintain accurate records, logs, and files. Communicate effectively, both verbally and in writing, and interpret written material. Establish and maintain effective working relationships with those contacted in the course of the work. Work evening, night, weekend and holiday shifts. Be sensitive to various cultural and ethnic groups present in the detention facility. Work with various cultural and ethnic groups in a tactful and effective manner. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Apr 11, 2024
Full Time
Introduction This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Correctional Officer - I and Correctional Officer - II. Please review individual job postings for the minimum qualifications required at each level. To participate in the recruitment at the I level, II level, or both levels, you must complete and submit separate applications for each recruitment: Correctional Officer - I #2024-16330-01 Correctional Officer - II #2024-16331-01 Positions may be assigned to either the Auburn Jail Facility or the South Placer Jail Facility. Qualified applicants will undergo an extensive background investigation to determine if they meet the high standards set by the Sheriff's Office in the areas including, but not limited to: high moral character, honesty, and exemplary work ethic. The Sheriff's Office also highly values those with a positive attitude toward fellow workers and the community they will be serving. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. *In addition to the base hourly rate listed above, individuals will receive a yearly uniform allowance of $1,065.00. Those assigned to work the night shift will receive a shift differential of 7.5%. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 5% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Under general supervision, maintain security and ensure inmate welfare in a County jail; oversee jail activities and facilities during an assigned shift; perform related work as assigned. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Correctional Officer series. This class is distinguished from the Correctional Officer I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned Sergeant. May exercise technical supervision over Correctional Officer I. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Maintain centralized jail security and ensure inmate welfare in accordance with laws, regulations, and institutional philosophy. Obtain necessary information and book inmates, complete necessary forms, take photographs and fingerprints, and perform other processing activities such as preparing reports and maintaining files. Search, examine, instruct, and log inmates; inventory and secure property and valuables. Interview inmates; classify them and assign them to the appropriate detention area and activities. Supervise and monitor inmates and inmate trustees assisting with housekeeping, meal preparation and distribution, laundry, and similar activities. Supervise inmate exercise, recreation, visiting, and similar privileges. Assist medical staff in the distribution of medications; screen and refer requests for medical attention; administer emergency first aid as required. Escort inmates within the jail areas; provide security for medical staff as required. Inspect facilities and report the need for maintenance or unusual situations; request and/or issue clothing and supplies. Prepare reports and other written materials; maintain accurate records, logs, and files. Testify in court as subpoenaed. WORKING CONDITIONS Work is primarily performed in an indoor environment located in a secure, locked down detention facility with controlled temperature conditions. Duties are performed in close proximity to individuals who may be uncooperative and/or pose a threat/danger and in environmental conditions related to correctional work. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One (1) year of experience in jail operation and inmate supervision at a level equivalent to the County's class of Correctional Officer I. Training: Completion of twelfth grade, or G.E.D, supplemented by college level coursework in law enforcement or a related field. Required License or Certificate: Possession of, or ability to obtain a valid driver's license. Proof of adequate vehicle insurance and medical clearance may also be required. Must have completed entry level core training as required by Title 15 of the Corrections Standards Authority and the course work required by State Penal Code Section 832. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques for dealing with individuals from various socio-economic backgrounds in hostile and/or confrontational situations. Basic first aid practices and procedures. Basic office administrative practices, including filing. Computer systems operations and applications. Principles and practices of self-defense and work safety. Principles, practices, and terminology related to the operation of a correctional facility and the supervision of inmates. Laws, codes, and regulations governing inmate detention, release, and the legal rights of inmates. Rules of evidence pertaining to search and seizure and the preservation of evidence. Offensive and defensive weapons and nomenclature and theory; use and care of less lethal munitions, chemical agents, batons, and other related enforcement paraphernalia. Ability to: On a continuous basis, know and understand all aspects of the job; analyze work papers and reports; remember accounts given by witnesses; observe individuals, behaviors, situations, and activities; identify situations of potential altercation; focus on a single task for long periods of time; work with frequent interruptions; interpret, apply, and explain operational procedures and applicable laws, codes, rules, and regulations; maintain awareness of safety at all times. On a continuous basis, walk or stand during shift; bend, twist, squat, stoop, and kneel during booking process or while working with inmates; climb stairs while observing inmates; perform simple and power grasping, pushing, pulling, and fine manipulation. Speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; continuously wear utility belt, vest, and/or other equipment of up to 15 pounds; and intermittently sit at a desk or counter; lift very heavy weight. Understand and carry out verbal and written directions. Read and understand the Sheriff's Office policies, rules, instructions, laws, ordinances, and general literature pertaining to corrections activities. Meet and maintain physical and psychological standards and pass a detailed background investigation. Maintain facility security and inmate welfare in varied circumstances. Oversee and direct the work of inmates in structured situations. Prepare clear and accurate reports and other written materials. Respond calmly, quickly, and decisively to emergency and/or stressful situations; use defensive tactics when necessary. Demonstrate keen powers of observation and memory, observe accurately, and remember faces, numbers, incidents, and places. Maintain accurate records, logs, and files. Communicate effectively, both verbally and in writing, and interpret written material. Establish and maintain effective working relationships with those contacted in the course of the work. Work evening, night, weekend and holiday shifts. Be sensitive to various cultural and ethnic groups present in the detention facility. Work with various cultural and ethnic groups in a tactful and effective manner. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Placer County is currently accepting applications for Deputy District Attorney I, II, III, and IV. Each level in this job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Deputy District Attorney I #2024-14120-01 Deputy District Attorney II #2023-14121-01 Deputy District Attorney III #2024-14119-01 Deputy District Attorney IV #2024-14123-01 Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County District Attorney’s Office is excited to announce openings for Deputy District Attorneys with all levels of experience. Our office offers a variety of assignments for prosecutors and seeks well qualified candidates who wish to have a positive impact on their community. In addition to our primary state-of-the-art Courthouse in Roseville (pictured), Deputy District Attorneys have opportunities to appear at the beautiful Historic Courthouse in Auburn. Please contact our office recruiters at infopcda@placer.ca.gov , with any questions related to working within our office or visit our website www.placer.ca.gov/2923/District-Attorney . This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform professional legal work within the District Attorney's Office; to prepare and present civil and criminal cases in court; and to perform related work as assigned. DISTINGUISHING CHARACTERISTICS Deputies District Attorney II is the first working level assigned to employees with at least one year of experience practicing law. Under general supervision, employees at this level perform work of average difficulty in all phases of criminal law. This class is distinguished from the Senior Deputy District Attorney in that the latter is responsible for providing lead direction to a functional or geographic area and presents the most complex and sensitive cases in court. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Supervising Deputy District Attorney or other management staff and receives technical and functional supervision from higher level Deputy District Attorneys. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Work within the District Attorney's Office, performing the full range of legal activities involving the investigation or prosecution of complex criminal or civil cases; prepare and present cases in court. Receive complaints and review reports filed by arresting officers or complainants; interview complainants and witnesses with regard to prospective complaints; subpoena witnesses; refuse or approve and issue complaints in such matters. Analyze, interpret and apply laws, court decisions and other legal authorities in the preparation of cases, opinions and briefs; prepare pleadings and other papers in connection with suits, trials, hearings and other legal proceedings; examine, assemble and evaluate evidence; secure and interview witnesses; appear in court and try cases. Perform a wide variety of advanced legal research. Prepare opinions, briefs, pleadings, warrants, and other legal documents; dictate correspondence and reports. Work closely with affiliated law enforcement agencies from the county, State or Federal level as required by assigned case. Review cases for any assistance required of investigation staff; request Investigators to secure evidence or conduct further investigation; review and incorporate additional information secured by Investigators. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of responsible professional legal experience performing duties similar to a Deputy District Attorney I with Placer County or one year of professional legal experience. Acceptable areas of practice include, but are not limited to, criminal law, consumer fraud, environmental protection, or asset forfeiture. Training: Active membership in the California State Bar. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Legal principles and practices, including civil, criminal, constitutional law and related procedures. Rules of Court and Evidence Code. Legal research methods. Legal principles and practices with emphasis on criminal law. Trial and hearing procedures, rules of evidence and the California Penal Code. Organization and procedures of the District Attorney's Office. Appellate court proceedings. Search and seizure laws. The duties, powers and limitations of the District Attorney’s Office Legal complexities of major felony prosecution and defense cases. Ability to: Learn to investigate and prosecute criminal and civil law complaints. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently walk, stand and bend while going to/from other offices or court and while taking files to/from meetings or court; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; hear sufficiently to communicate with clients and to understand actions in public meetings, hearings, or court proceedings; and lift light weight. On a continuous basis, analyze a case and determine the law's application; identify and interpret the applicable law or statute; know legal research methods; observe juries and witnesses; problem solve situations that arise in cases; remember and understand case law and statutes; and explain case status to the public as required. Analyze and apply legal principles, facts and precedents to legal problems. Learn to recommend investigative alternatives. Learn to prepare and present cases and effectively represent the District Attorney's Office. Present law, facts and arguments clearly and logically in written and oral form. Explain legal principles and relate them to both trained legal professionals and the public. Perform legal research. Work under time constraints and exacting professional and legal standards. Learn to obtain information through interview and interrogation and deal fairly and courteously with the public. Draft legal pleadings. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Analyze situations quickly and objectively and to determine proper course of action. Adhere to ethical standards. Operate a computer terminal with sufficient proficiency to perform the duties of the job. Evaluate and apply legal principles of civil and criminal law. Investigate and prosecute criminal and civil law complaints. Recommend investigative alternatives. Present law, facts and arguments clearly and logically in written and oral form. Obtain information through interview and interrogation and to deal fairly and courteously with the public. Organize and prioritize work assignments. Prepare and present legal cases within a court of law, especially the presentation of evidence, the examination of witnesses and in arguing an effective case before a judge or jury. Be alert to, identify, analyze and be sensitive to the subtleties of verbal and nonverbal communication by clients, witnesses and others. Defend or prosecute individuals in a wide variety of adversarial proceedings including, but not limited to: preliminary hearings, violation of probation hearings, court trials, and jury trials. Assist less experienced attorneys in matters relative to the District Attorney function. Secure cooperation and teamwork among professional and/or support staff. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Placer County is currently accepting applications for Deputy District Attorney I, II, III, and IV. Each level in this job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Deputy District Attorney I #2024-14120-01 Deputy District Attorney II #2023-14121-01 Deputy District Attorney III #2024-14119-01 Deputy District Attorney IV #2024-14123-01 Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County District Attorney’s Office is excited to announce openings for Deputy District Attorneys with all levels of experience. Our office offers a variety of assignments for prosecutors and seeks well qualified candidates who wish to have a positive impact on their community. In addition to our primary state-of-the-art Courthouse in Roseville (pictured), Deputy District Attorneys have opportunities to appear at the beautiful Historic Courthouse in Auburn. Please contact our office recruiters at infopcda@placer.ca.gov , with any questions related to working within our office or visit our website www.placer.ca.gov/2923/District-Attorney . This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform professional legal work within the District Attorney's Office; to prepare and present civil and criminal cases in court; and to perform related work as assigned. DISTINGUISHING CHARACTERISTICS Deputies District Attorney II is the first working level assigned to employees with at least one year of experience practicing law. Under general supervision, employees at this level perform work of average difficulty in all phases of criminal law. This class is distinguished from the Senior Deputy District Attorney in that the latter is responsible for providing lead direction to a functional or geographic area and presents the most complex and sensitive cases in court. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Supervising Deputy District Attorney or other management staff and receives technical and functional supervision from higher level Deputy District Attorneys. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Work within the District Attorney's Office, performing the full range of legal activities involving the investigation or prosecution of complex criminal or civil cases; prepare and present cases in court. Receive complaints and review reports filed by arresting officers or complainants; interview complainants and witnesses with regard to prospective complaints; subpoena witnesses; refuse or approve and issue complaints in such matters. Analyze, interpret and apply laws, court decisions and other legal authorities in the preparation of cases, opinions and briefs; prepare pleadings and other papers in connection with suits, trials, hearings and other legal proceedings; examine, assemble and evaluate evidence; secure and interview witnesses; appear in court and try cases. Perform a wide variety of advanced legal research. Prepare opinions, briefs, pleadings, warrants, and other legal documents; dictate correspondence and reports. Work closely with affiliated law enforcement agencies from the county, State or Federal level as required by assigned case. Review cases for any assistance required of investigation staff; request Investigators to secure evidence or conduct further investigation; review and incorporate additional information secured by Investigators. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of responsible professional legal experience performing duties similar to a Deputy District Attorney I with Placer County or one year of professional legal experience. Acceptable areas of practice include, but are not limited to, criminal law, consumer fraud, environmental protection, or asset forfeiture. Training: Active membership in the California State Bar. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Legal principles and practices, including civil, criminal, constitutional law and related procedures. Rules of Court and Evidence Code. Legal research methods. Legal principles and practices with emphasis on criminal law. Trial and hearing procedures, rules of evidence and the California Penal Code. Organization and procedures of the District Attorney's Office. Appellate court proceedings. Search and seizure laws. The duties, powers and limitations of the District Attorney’s Office Legal complexities of major felony prosecution and defense cases. Ability to: Learn to investigate and prosecute criminal and civil law complaints. On a continuous basis, sit at desk for long periods of time or in meetings; intermittently walk, stand and bend while going to/from other offices or court and while taking files to/from meetings or court; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; hear sufficiently to communicate with clients and to understand actions in public meetings, hearings, or court proceedings; and lift light weight. On a continuous basis, analyze a case and determine the law's application; identify and interpret the applicable law or statute; know legal research methods; observe juries and witnesses; problem solve situations that arise in cases; remember and understand case law and statutes; and explain case status to the public as required. Analyze and apply legal principles, facts and precedents to legal problems. Learn to recommend investigative alternatives. Learn to prepare and present cases and effectively represent the District Attorney's Office. Present law, facts and arguments clearly and logically in written and oral form. Explain legal principles and relate them to both trained legal professionals and the public. Perform legal research. Work under time constraints and exacting professional and legal standards. Learn to obtain information through interview and interrogation and deal fairly and courteously with the public. Draft legal pleadings. Establish and maintain effective working relationships with those contacted in the course of work. Work with various cultural and ethnic groups in a tactful and effective manner. Analyze situations quickly and objectively and to determine proper course of action. Adhere to ethical standards. Operate a computer terminal with sufficient proficiency to perform the duties of the job. Evaluate and apply legal principles of civil and criminal law. Investigate and prosecute criminal and civil law complaints. Recommend investigative alternatives. Present law, facts and arguments clearly and logically in written and oral form. Obtain information through interview and interrogation and to deal fairly and courteously with the public. Organize and prioritize work assignments. Prepare and present legal cases within a court of law, especially the presentation of evidence, the examination of witnesses and in arguing an effective case before a judge or jury. Be alert to, identify, analyze and be sensitive to the subtleties of verbal and nonverbal communication by clients, witnesses and others. Defend or prosecute individuals in a wide variety of adversarial proceedings including, but not limited to: preliminary hearings, violation of probation hearings, court trials, and jury trials. Assist less experienced attorneys in matters relative to the District Attorney function. Secure cooperation and teamwork among professional and/or support staff. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a bi-weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. To learn more about the work of the Adult System of Care and the Children's System of Care divisions in Health and Human Services, please select a "Day in the Life Video" below: Meet HHS: Matt (Adult System of Care) on Vimeo Meet HHS: Christine (Children’s System of Care) on Vimeo Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. POSITION INFORMATION Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary Social Worker/Clinicians and Child Welfare Workers. Assignments are in the following service areas within Adult System of Care and Children's System of Care divisions: Child Welfare Services Wraparound (Children Services) Adoption/Permanency Emergency After-Hours/Child Protective Services Response Perinatal Older Adult Services Mental Health/Crisis Mental Health Substance Use Disorders Homeless Services Employment Whole Person Care (physical, behavioral health, and social services) Co-Occurring Diagnosis Criminogenic/Forensic This is a journey level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when completing the application and attached supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Social Worker/Clinicians perform a broad spectrum of duties ranging from providing direct services/case management support to those facing difficult situations, emotional stress, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. This position provides the opportunity to advocate for individuals, seek out valuable resources and other means of support. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Client Services Practitioner series. This class is distinguished from the Client Services Practitioner I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives direction from a program supervisor or other designated management position. May exercise technical and functional supervision over clerical, technical, para-professional and/or other professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible casework or clinical experience performing duties similar to a Client Services Practitioner I with Placer County. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. Required License or Certificate: May require possession of a State of California license as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC). KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Policies and practices of County's Health and Human Services Department as it relates to assigned program area and client services. Community and consultative resources available, both public and private. Pertinent federal, state and local statutes and regulations governing public health and welfare services. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. Develop appropriate treatment plans for a variety of client needs and situations. Perform a variety of professional duties in an independent manner to include all levels of problem-solving and decision-making models. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions about this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a bi-weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. To learn more about the work of the Adult System of Care and the Children's System of Care divisions in Health and Human Services, please select a "Day in the Life Video" below: Meet HHS: Matt (Adult System of Care) on Vimeo Meet HHS: Christine (Children’s System of Care) on Vimeo Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. POSITION INFORMATION Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary Social Worker/Clinicians and Child Welfare Workers. Assignments are in the following service areas within Adult System of Care and Children's System of Care divisions: Child Welfare Services Wraparound (Children Services) Adoption/Permanency Emergency After-Hours/Child Protective Services Response Perinatal Older Adult Services Mental Health/Crisis Mental Health Substance Use Disorders Homeless Services Employment Whole Person Care (physical, behavioral health, and social services) Co-Occurring Diagnosis Criminogenic/Forensic This is a journey level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when completing the application and attached supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Social Worker/Clinicians perform a broad spectrum of duties ranging from providing direct services/case management support to those facing difficult situations, emotional stress, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. This position provides the opportunity to advocate for individuals, seek out valuable resources and other means of support. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Client Services Practitioner series. This class is distinguished from the Client Services Practitioner I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives direction from a program supervisor or other designated management position. May exercise technical and functional supervision over clerical, technical, para-professional and/or other professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible casework or clinical experience performing duties similar to a Client Services Practitioner I with Placer County. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. Required License or Certificate: May require possession of a State of California license as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC). KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Policies and practices of County's Health and Human Services Department as it relates to assigned program area and client services. Community and consultative resources available, both public and private. Pertinent federal, state and local statutes and regulations governing public health and welfare services. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. Develop appropriate treatment plans for a variety of client needs and situations. Perform a variety of professional duties in an independent manner to include all levels of problem-solving and decision-making models. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions about this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This is an Open-Competitive recruitment. Currently, there are two vacancies in the Human Resources Department. This position is open until filled; however, candidates are encouraged to apply immediately. Only online applications will be accepted for this position. The first review of applications will be completed on Monday, November 13, 2023 at 5:00 p.m. The Ideal Candidate The City of El Segundo is seeking an action-oriented, engaging and proactive administrative support professional with a strong balance of technical skills and the ability to quickly learn human resources processes and procedures. The Human Resources Technician must be highly organized with the ability to handle multiple projects in a fast-paced environment and have the ability to maintain strict confidentiality. This position is assigned to provide professional and technical staff support to the Human Resources Team as well as a variety of internal and external customers. 9/80 or 4/10 Work Schedule: Full-time employees work 80 hours in 9 days and receive every other Friday off. Option of 4/10 work schedule is available. City Hall hours are 7:00 a.m. to 5:00 p.m. Monday through Thursday and 7:00 a.m. to 4:00 p.m. on Friday. Retirement: California Public Employee Retirement System (CalPERS) plan which offers reciprocity between agencies. Classic Tier II employees, who have been in the CalPERS system and are new to the City of El Segundo, will receive 2%@60 formula. Employees new to the City and CalPERS, and do not belong to a reciprocal agency of CalPERS, will receive the PEPRA of 2%@62. Classic employees are required to contribute 8% of pensionable income towards their retirement benefit; PEPRA employees are required to contribute 6.75%. Social Security & Medicare: The City of El Segundo participates in Social Security. The City matches the employee contribution which is 6.2% of salary. Federal mandate requires all employees hired or rehired by any government agency on or after April 1, 1986 to participate in Medicare. The City matches the employee's Medicare contribution, which is 1.45% of salary. Health Benefits: CalPERS medical, MetLife Dental and VSP plans are offered. A monthly contributio n of $1,700 is provided ($932 per month for medical and $768 per month in flex dollars). Flex dollars may be used towards medical premiums or deferred compensation. Dental and Vision coverage is provided. Leave Benefits: Vacation Leave is earned at a rate of 4.15 hours per pay period. Employees shall accumulate vacation time based on total time worked in a CalPERS or comparable agency. Sick Leave is earned at 8 hours per month. Administrative Leave: A dministrative leave up to 56 hours per calendar year. There is no cash value to this leave. Holidays: Twelve (12) paid holidays including one floating holiday which is added to your leave bank on January 1 every year. Personal Leave: One day per calendar year as a Personal Leave Day. Life Insurance: City paid policy of $50,000. Flexible Spending and Dependent Care Accounts: Optional participation. Section 457 Deferred Compensation Plan: Optional participation in MissionSquare plan. No City matching. Essential Job Functions Under general supervision, performs a variety of responsible technical and administrative work in support of Human Resources Department programs, including recruitment and selection, employee benefits and leave administration, personnel records, training and development and other duties as assigned requiring confidentiality. Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Provides responsible professional and technical staff support including composing, editing, and proofreading correspondence and notices; Prepares specialized reports requiring collection of information from various sources; Answers and routes telephone calls, takes messages, and schedules meetings; Researches and responds to requests for general and specific information from the public, other departments and outside agencies; Interprets and applies memorandums of understanding, Administrative Code, City policies, procedures, rules and regulations; Organizes and maintains office records, statistics, and activity reports; Creates and updates software databases; Updates Applicant Tracking Systems for recruitment, onboarding and performance evaluations; maintains and updates distribution lists; Serves as records liaison for the Human Resources Department; Process personnel action forms in HRIS for employee status change on appointments, assignments, transfers, leaves of absences, dismissals, resignations and other personnel information; Implements personnel status changes resulting from new labor agreements; Conducts new employee orientation and enrolls new employees in health, dental, vision and other benefit plans; Assists in the coordination of open enrollment and health fair; Processes employee benefit applications and requests for disability leave, Family and Medical Leave (FMLA), California Family Rights Act (CFRA), Consolidated Omnibus Budget and Reconciliation Records Act (COBRA), over -aged dependents, retirement, death and other qualifying events; Monitors employee benefit eligibility under the Affordable Care Act (ACA) provisions; Performs exit processing services for terminating and retiring employees including communicating coverage, rates and changes to benefits claims administrators; Coordinates all status changes and reconcile premium billing statements and reimbursements; Assists in preparation of Professional Service Agreements (PSA), vendor contracts, budgets and other reports; Assists with coordination of City- wide training programs, education reimbursement programs, service awards and special events; Prepares or assists in the preparation for meetings and training classes including scheduling, making room arrangements, notifying participants and distributing materials; Reviews, updates, and revises class specifications and assists in the development of new class specifications; Conducts surveys on classification requirements, benefits and salaries; Assists with recruitment and selection activities including: composing recruitment announcements and advertisements, answering inquiries regarding vacancies and requirements for employment, screening applications, scheduling candidates for interviews and exams, assembling test materials and rater packets, proctoring an scoring examinations, updating candidate status in applicant tracking system and generating status notices, drafting conditional offer letters, and scheduling candidates for background checks, physicals and psychological exams; Assists with processing Workers' Compensation claims; Completes Worker' s Compensation payroll reporting and assist with related Workers' Compensation claims management activities; Schedules travel arrangements, prepares authorization and reimbursement reports pursuant to City purchasing procedures; and Performs related duties as assigned. Qualifications Knowledge, Skills, and Other Characteristics: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Basic principles, practices and techniques of public personnel administration, benefits administration and recruitment and selection; Basic principles of administrative research, report preparation and methods of statistical analysis; English usage, spelling, grammar and punctuation; Business writing practices; Human Resources informational systems, applicant tracking systems, word processing, database, spreadsheet and presentation software; and Records processing and management; Skill in: Composing letters and preparing a variety of reports, using appropriate format and computer software; Performing basic math computations quickly and accurately; Designing and managing filing/records systems; Following oral and written instructions and procedures. Operating office equipment, including personal computer and standard office computer programs; Communicating clearly and concisely, both orally and in writing; Establishing and maintaining effective working relationships with those contacted in the course of work; Maintaining the confidentiality or privileged and confidential information. Working under strict deadlines, with frequent interactions with the public by phone or in-person, as well as internal staff; and Regularly and predictably attend work. Qualifications: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of progressively responsible administrative experience preferably in a public sector human resources environment is required. Education: Equivalent to an Associate of Art's degree from an accredited college or university with major course work in business administration, public administration, psychology or related field. License/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and acceptable driving record are required. Supplemental Information Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description This is an Open-Competitive recruitment. Currently, there are two vacancies in the Human Resources Department. This position is open until filled; however, candidates are encouraged to apply immediately. Only online applications will be accepted for this position. The first review of applications will be completed on Monday, November 13, 2023 at 5:00 p.m. The Ideal Candidate The City of El Segundo is seeking an action-oriented, engaging and proactive administrative support professional with a strong balance of technical skills and the ability to quickly learn human resources processes and procedures. The Human Resources Technician must be highly organized with the ability to handle multiple projects in a fast-paced environment and have the ability to maintain strict confidentiality. This position is assigned to provide professional and technical staff support to the Human Resources Team as well as a variety of internal and external customers. 9/80 or 4/10 Work Schedule: Full-time employees work 80 hours in 9 days and receive every other Friday off. Option of 4/10 work schedule is available. City Hall hours are 7:00 a.m. to 5:00 p.m. Monday through Thursday and 7:00 a.m. to 4:00 p.m. on Friday. Retirement: California Public Employee Retirement System (CalPERS) plan which offers reciprocity between agencies. Classic Tier II employees, who have been in the CalPERS system and are new to the City of El Segundo, will receive 2%@60 formula. Employees new to the City and CalPERS, and do not belong to a reciprocal agency of CalPERS, will receive the PEPRA of 2%@62. Classic employees are required to contribute 8% of pensionable income towards their retirement benefit; PEPRA employees are required to contribute 6.75%. Social Security & Medicare: The City of El Segundo participates in Social Security. The City matches the employee contribution which is 6.2% of salary. Federal mandate requires all employees hired or rehired by any government agency on or after April 1, 1986 to participate in Medicare. The City matches the employee's Medicare contribution, which is 1.45% of salary. Health Benefits: CalPERS medical, MetLife Dental and VSP plans are offered. A monthly contributio n of $1,700 is provided ($932 per month for medical and $768 per month in flex dollars). Flex dollars may be used towards medical premiums or deferred compensation. Dental and Vision coverage is provided. Leave Benefits: Vacation Leave is earned at a rate of 4.15 hours per pay period. Employees shall accumulate vacation time based on total time worked in a CalPERS or comparable agency. Sick Leave is earned at 8 hours per month. Administrative Leave: A dministrative leave up to 56 hours per calendar year. There is no cash value to this leave. Holidays: Twelve (12) paid holidays including one floating holiday which is added to your leave bank on January 1 every year. Personal Leave: One day per calendar year as a Personal Leave Day. Life Insurance: City paid policy of $50,000. Flexible Spending and Dependent Care Accounts: Optional participation. Section 457 Deferred Compensation Plan: Optional participation in MissionSquare plan. No City matching. Essential Job Functions Under general supervision, performs a variety of responsible technical and administrative work in support of Human Resources Department programs, including recruitment and selection, employee benefits and leave administration, personnel records, training and development and other duties as assigned requiring confidentiality. Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Provides responsible professional and technical staff support including composing, editing, and proofreading correspondence and notices; Prepares specialized reports requiring collection of information from various sources; Answers and routes telephone calls, takes messages, and schedules meetings; Researches and responds to requests for general and specific information from the public, other departments and outside agencies; Interprets and applies memorandums of understanding, Administrative Code, City policies, procedures, rules and regulations; Organizes and maintains office records, statistics, and activity reports; Creates and updates software databases; Updates Applicant Tracking Systems for recruitment, onboarding and performance evaluations; maintains and updates distribution lists; Serves as records liaison for the Human Resources Department; Process personnel action forms in HRIS for employee status change on appointments, assignments, transfers, leaves of absences, dismissals, resignations and other personnel information; Implements personnel status changes resulting from new labor agreements; Conducts new employee orientation and enrolls new employees in health, dental, vision and other benefit plans; Assists in the coordination of open enrollment and health fair; Processes employee benefit applications and requests for disability leave, Family and Medical Leave (FMLA), California Family Rights Act (CFRA), Consolidated Omnibus Budget and Reconciliation Records Act (COBRA), over -aged dependents, retirement, death and other qualifying events; Monitors employee benefit eligibility under the Affordable Care Act (ACA) provisions; Performs exit processing services for terminating and retiring employees including communicating coverage, rates and changes to benefits claims administrators; Coordinates all status changes and reconcile premium billing statements and reimbursements; Assists in preparation of Professional Service Agreements (PSA), vendor contracts, budgets and other reports; Assists with coordination of City- wide training programs, education reimbursement programs, service awards and special events; Prepares or assists in the preparation for meetings and training classes including scheduling, making room arrangements, notifying participants and distributing materials; Reviews, updates, and revises class specifications and assists in the development of new class specifications; Conducts surveys on classification requirements, benefits and salaries; Assists with recruitment and selection activities including: composing recruitment announcements and advertisements, answering inquiries regarding vacancies and requirements for employment, screening applications, scheduling candidates for interviews and exams, assembling test materials and rater packets, proctoring an scoring examinations, updating candidate status in applicant tracking system and generating status notices, drafting conditional offer letters, and scheduling candidates for background checks, physicals and psychological exams; Assists with processing Workers' Compensation claims; Completes Worker' s Compensation payroll reporting and assist with related Workers' Compensation claims management activities; Schedules travel arrangements, prepares authorization and reimbursement reports pursuant to City purchasing procedures; and Performs related duties as assigned. Qualifications Knowledge, Skills, and Other Characteristics: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Basic principles, practices and techniques of public personnel administration, benefits administration and recruitment and selection; Basic principles of administrative research, report preparation and methods of statistical analysis; English usage, spelling, grammar and punctuation; Business writing practices; Human Resources informational systems, applicant tracking systems, word processing, database, spreadsheet and presentation software; and Records processing and management; Skill in: Composing letters and preparing a variety of reports, using appropriate format and computer software; Performing basic math computations quickly and accurately; Designing and managing filing/records systems; Following oral and written instructions and procedures. Operating office equipment, including personal computer and standard office computer programs; Communicating clearly and concisely, both orally and in writing; Establishing and maintaining effective working relationships with those contacted in the course of work; Maintaining the confidentiality or privileged and confidential information. Working under strict deadlines, with frequent interactions with the public by phone or in-person, as well as internal staff; and Regularly and predictably attend work. Qualifications: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of progressively responsible administrative experience preferably in a public sector human resources environment is required. Education: Equivalent to an Associate of Art's degree from an accredited college or university with major course work in business administration, public administration, psychology or related field. License/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and acceptable driving record are required. Supplemental Information Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services. This incumbent works independently to achieve specified outcomes, the Financial Operations Coordinator is responsible for assisting with coordination and supports business operations processes including billing and auditing, meal plan administration and license cancellations. In addition, Financial Operations Coordinator assists and supports coordination of cashiering, provides front facing response and follow up to residents inquiries. Key Responsibilities Utilizing campus IPP due dates, assists with coordination of billing upload and due dates with Financial Operations staff. Performs scheduled fee assessments in StarRez to create regular batch uploads to campus PeopleSoft system. Processes billing charges and changes for telephone, parking, meal plans, room, and activities. Regularly audits various reports generated from housing management software (StarRez) to ensure accuracy and billing integrity, making necessary corrections prior to fee assessment. Analyzes data entered then generates and uploads charge adjustments due to occupancy, meal plan changes or miscellaneous fee assessment. Researches accounts with discrepancies and initiates corrections as needed or refers to the proper staff to make corrections. Explains policy and answers questions regarding the UHS license, application and cancellation processes, payment deadlines, meal plan inquiries, and housing charges posted to the student account in PeopleSoft. Counsels residents regarding cancellation of their License Agreement. Processes parking requests via DocuSign and updates student parking car information using StarRez database. Assists with coordination of semester meal plan upload from UHS to Spartan Shops, ensures accurate billing to resident accounts, analyses, and researches subsequent sales and cancellations, ensures compliance with UHS and Spartan Shops internal policies. Responds to resident’s inquiries regarding account balance, late fees or holds, reduced initial payment process, and any other housing related questions. Researches and reconciles accounts, initiates corrections to accounts using StarRez, PeopleSoft and CASHNet. Meets with prospective and current residents to discuss delinquency issues providing support to Resident Billing Coordinator and Licensing and Financial Specialist Knowledge, Skills & Abilities Knowledge of word processing, spreadsheet, PeopleSoft, and database software. Ability to review financial documents for accuracy, completeness, validity and adherence to standards. Demonstrated ability to understand, interpret and apply policies and regulations in specific situations. Ability to compute and post figures efficiently and accurately. Ability to review financial documents for accuracy, completeness, validity and adherence to standards. Ability to compute and post figures efficiently and accurately. Demonstrated ability to perform complex tasks involving independent judgment, accuracy and speed. Must be able to work while under the heavy pressure of constant deadlines. Must have excellent written and verbal communications skills. Ability to research problems independently. Thorough knowledge of UHS business practices including (but not limited to) applications, assignments, cashiering, billing and facilities. Knowledge of SQL. Knowledge of StarRez and PeopleSoft databases. Ability to analyze complex data, interpret financial records and determine most efficient method of implementation. Ability to resolve complex issues, make independent decisions, exercise sound judgment, and follow through to completion. Requires attention to detail and accurate data entry. Proficient use of basic methods and procedures to research various topics. Ability to analyze, audit, and process all types of payment requests. Ability to act as a primary information source for staff members in functional unit. Required Qualifications Any equivalent combination of education and experience which provides the required knowledge and abilities. Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Preferred Qualifications Bachelor’s Degree in Business Administration, Finance, Accounting or a related field Experience working with billing process. Experience conducting an auditing process. Experience working in a residential or property management environment. Experience working in an educational environment Compensation Classification: Accounting Technician II Anticipated Hiring Range: $4,055/month - $4,288/month CSU Salary Range: $3,688/month - $6,122/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 02, 2024
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services. This incumbent works independently to achieve specified outcomes, the Financial Operations Coordinator is responsible for assisting with coordination and supports business operations processes including billing and auditing, meal plan administration and license cancellations. In addition, Financial Operations Coordinator assists and supports coordination of cashiering, provides front facing response and follow up to residents inquiries. Key Responsibilities Utilizing campus IPP due dates, assists with coordination of billing upload and due dates with Financial Operations staff. Performs scheduled fee assessments in StarRez to create regular batch uploads to campus PeopleSoft system. Processes billing charges and changes for telephone, parking, meal plans, room, and activities. Regularly audits various reports generated from housing management software (StarRez) to ensure accuracy and billing integrity, making necessary corrections prior to fee assessment. Analyzes data entered then generates and uploads charge adjustments due to occupancy, meal plan changes or miscellaneous fee assessment. Researches accounts with discrepancies and initiates corrections as needed or refers to the proper staff to make corrections. Explains policy and answers questions regarding the UHS license, application and cancellation processes, payment deadlines, meal plan inquiries, and housing charges posted to the student account in PeopleSoft. Counsels residents regarding cancellation of their License Agreement. Processes parking requests via DocuSign and updates student parking car information using StarRez database. Assists with coordination of semester meal plan upload from UHS to Spartan Shops, ensures accurate billing to resident accounts, analyses, and researches subsequent sales and cancellations, ensures compliance with UHS and Spartan Shops internal policies. Responds to resident’s inquiries regarding account balance, late fees or holds, reduced initial payment process, and any other housing related questions. Researches and reconciles accounts, initiates corrections to accounts using StarRez, PeopleSoft and CASHNet. Meets with prospective and current residents to discuss delinquency issues providing support to Resident Billing Coordinator and Licensing and Financial Specialist Knowledge, Skills & Abilities Knowledge of word processing, spreadsheet, PeopleSoft, and database software. Ability to review financial documents for accuracy, completeness, validity and adherence to standards. Demonstrated ability to understand, interpret and apply policies and regulations in specific situations. Ability to compute and post figures efficiently and accurately. Ability to review financial documents for accuracy, completeness, validity and adherence to standards. Ability to compute and post figures efficiently and accurately. Demonstrated ability to perform complex tasks involving independent judgment, accuracy and speed. Must be able to work while under the heavy pressure of constant deadlines. Must have excellent written and verbal communications skills. Ability to research problems independently. Thorough knowledge of UHS business practices including (but not limited to) applications, assignments, cashiering, billing and facilities. Knowledge of SQL. Knowledge of StarRez and PeopleSoft databases. Ability to analyze complex data, interpret financial records and determine most efficient method of implementation. Ability to resolve complex issues, make independent decisions, exercise sound judgment, and follow through to completion. Requires attention to detail and accurate data entry. Proficient use of basic methods and procedures to research various topics. Ability to analyze, audit, and process all types of payment requests. Ability to act as a primary information source for staff members in functional unit. Required Qualifications Any equivalent combination of education and experience which provides the required knowledge and abilities. Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Preferred Qualifications Bachelor’s Degree in Business Administration, Finance, Accounting or a related field Experience working with billing process. Experience conducting an auditing process. Experience working in a residential or property management environment. Experience working in an educational environment Compensation Classification: Accounting Technician II Anticipated Hiring Range: $4,055/month - $4,288/month CSU Salary Range: $3,688/month - $6,122/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Licensing and Financial Specialist works independently to achieve specific outcomes. The Cashier is responsible for the cashiering needs of the University Housing Services, including cash room scheduling of Student Assistants. Key Responsibilities Receipt payments, balances and reconciles daily cash and check receipts, prepares deposits for armored car pick up. Acts as custodian for petty cash funds and balances change fund daily. Uses CASHNet to research declined credit card payments. Explains policy and answers questions regarding the UHS license, application and cancellation processes, payment deadlines, meal plan inquiries, and housing charges posted to the student account in Peoplesoft Processes parking requests via DocuSign and updates student parking car information using StarRez database. Using CASHNet payment system runs the initial payment report on a weekly basis to check for any payments that were not made via StarRez and completes the application if applicable. Responds to resident’s inquiries regarding account balance, late fees or holds, reduced initial payment process, and any other housing related questions. Researches and reconciles accounts, initiates corrections to accounts using StarRez, PeopleSoft and CASHNet. Schedules the student assistants ensuring the cash room has coverage at all times, and breaks and lunches are covered. Trains student assistants and ensures all housing policies and procedures are communicated to them. Meets with prospective and current residents to approve and establish payment plans and discuss delinquency issues providing support to Reports and Billing Coordinator and Licensing and Financial Specialist. Knowledge, Skills & Abilities Apply accounting procedures and practices to the analysis or complex accounting problems. Basic skills in email and web applications. Thorough knowledge of financial aid disbursement regulations. Researches problems independently in StarRez and PeopleSoft. Ability to clearly answer questions and explain procedures and policies to students and the public in an efficient and courteous manner, apply judgment, discretion and initiative in performing a variety of tasks Ability to maintain confidentiality. Analyze and interpret accounting data. Perform accurately in a detailed-oriented environment. Handle multiple priorities, organize and plan work and projects. Explain, monitor, and lead a student assistant in the day-to-day work assisting with cashiering duties. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications Any equivalent combination of education and experience which provides the required knowledge and abilities. Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Preferred Qualifications Bachelor’s degree in Accounting, Business Administration or a related field. Experience performing cashiering services. Reconciliation experience. Experience analyzing or interpreting data from a database system. Customer Service experience. Experience with payment software or database system. Experience working in an educational environment. Supervision experience. Compensation Classification: Accounting Technician II Anticipated Hiring Range: $3,688/month - $4,132/month CSU Salary Range: $3,688/month - $6,122/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 02, 2024
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Licensing and Financial Specialist works independently to achieve specific outcomes. The Cashier is responsible for the cashiering needs of the University Housing Services, including cash room scheduling of Student Assistants. Key Responsibilities Receipt payments, balances and reconciles daily cash and check receipts, prepares deposits for armored car pick up. Acts as custodian for petty cash funds and balances change fund daily. Uses CASHNet to research declined credit card payments. Explains policy and answers questions regarding the UHS license, application and cancellation processes, payment deadlines, meal plan inquiries, and housing charges posted to the student account in Peoplesoft Processes parking requests via DocuSign and updates student parking car information using StarRez database. Using CASHNet payment system runs the initial payment report on a weekly basis to check for any payments that were not made via StarRez and completes the application if applicable. Responds to resident’s inquiries regarding account balance, late fees or holds, reduced initial payment process, and any other housing related questions. Researches and reconciles accounts, initiates corrections to accounts using StarRez, PeopleSoft and CASHNet. Schedules the student assistants ensuring the cash room has coverage at all times, and breaks and lunches are covered. Trains student assistants and ensures all housing policies and procedures are communicated to them. Meets with prospective and current residents to approve and establish payment plans and discuss delinquency issues providing support to Reports and Billing Coordinator and Licensing and Financial Specialist. Knowledge, Skills & Abilities Apply accounting procedures and practices to the analysis or complex accounting problems. Basic skills in email and web applications. Thorough knowledge of financial aid disbursement regulations. Researches problems independently in StarRez and PeopleSoft. Ability to clearly answer questions and explain procedures and policies to students and the public in an efficient and courteous manner, apply judgment, discretion and initiative in performing a variety of tasks Ability to maintain confidentiality. Analyze and interpret accounting data. Perform accurately in a detailed-oriented environment. Handle multiple priorities, organize and plan work and projects. Explain, monitor, and lead a student assistant in the day-to-day work assisting with cashiering duties. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications Any equivalent combination of education and experience which provides the required knowledge and abilities. Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Preferred Qualifications Bachelor’s degree in Accounting, Business Administration or a related field. Experience performing cashiering services. Reconciliation experience. Experience analyzing or interpreting data from a database system. Customer Service experience. Experience with payment software or database system. Experience working in an educational environment. Supervision experience. Compensation Classification: Accounting Technician II Anticipated Hiring Range: $3,688/month - $4,132/month CSU Salary Range: $3,688/month - $6,122/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here