City of Austin, TX
Austin, TX, United States
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for education up to a maximum of four (4) years. Physical Requirements: Must be able to stoop, bend, walk and reach heights of six (6) feet. Must be able to lift or pull book bags and equipment up to fifty (50) pounds. Must be able to push loaded book truck up to three hundred (300) pounds. Must have manual dexterity to operate computer keyboard. Notes to Applicants The Library Assistant (LA) at the Austin Public Library will provide comprehensive assistance to the Library Assistant Manager ( LAM ) and general support to the branch staff who report to the LAM . The ideal applicant will model key branch tasks using established processes and procedures. The Library Assistant position requires the knowledge, skills, and abilities necessary to perform money handling and accounting practices. They should have skills and experience with scheduling, prioritizing, organizing, conflict resolution, training, process improvement, customer service, and the ability to lead by example. APPLICATION INFORMATION : A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application. Please understand that your job application will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training. The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. MILITARY SERVICE : If you are identified as a top candidate you must provide a copy of your DD-214 before confirming a start date. WORK SCHEDULE : Shifts vary per location and require some nights and weekends. Schedules subject to change based on business need. Visit Austin Public Library Locations & Hours | Austin Public Library (austintexas.gov) for library hours per location. WORK HOURS : Based on operational needs, work hours may include extended workdays, holidays, and weekend work. Pay Range $21.78 - $24.50 per hour Hours Full-Time, 40-hours per week At least one night per week and two Saturdays per month are required. The schedule is subject to change based on operational needs. Job Close Date 05/09/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location Cepeda Branch Library - 651 N. Pleasant Valley Rd., 78702 Preferred Qualifications Experience in delivering excellent customer service to a diverse clientele in an urban setting. Experience in answering customer questions using various information resources including online resources. Experience in planning and implementing programs and outreach activities. Experience in a lead, coach, or supervising position Ability to communicate effectively in Spanish or any language other than English. Ability to travel to more than one library location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Inputs library patron information into library automation system or other databases and monitors information input by other staff members. Performs clerical activities such as answering telephones, sorting mail, filing, typing, and photocopying and mailing out materials. Develops work schedules and monitors timesheets and payroll for administrative and volunteer staff. Handles, reports, and reconciles library funds. Assists librarians in the maintenance of collection of books, periodicals, magazines, newspapers, and audiovisual and other materials; customer services; and research needs. Sorts books, publications, and other items according to established procedures and return them to shelves, files, or other designated areas. Troubleshoots basic computer, printer, and copying equipment problems that arise. Acts as a liaison with Library vendors, delivery services and maintenance. Instructs and assists staff and the public with using reference sources, automated information sources, software, and the internet. Explains and enforces library policies and procedures to the public and staff. Answers routine inquiries and refers patrons in need of professional assistance to librarians. Locates library materials for patrons, including books, periodicals, audio tapes, Braille volumes, and pictures. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of money handling and accounting practices. Knowledge of books, electronic databases, internet resources, bibliographies and reference materials. Knowledge of equity, diversity, and inclusion principles and practices in libraries. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Skill in customer service principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in using computers and related software, including Microsoft Office products. Ability to assist library patrons and other staff. Ability to provide high-level customer service. Ability to work with frequent interruptions and changes in priorities. Ability to review materials to ensure accuracy, completeness and adherence to established formats and procedures. Ability to use library automation and the internet. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work with people of diverse backgrounds. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Library Assistant position are: Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * The physical requirements of this position are: must be able to stoop, bend, walk, and reach heights of six (6) feet, must be able to pull or lift up to fifty (50) pounds, must be able to push loaded book truck weighing up to three hundred (300) pounds, and must have manual dexterity to operate computer keyboard. Can you perform these physical duties with or without reasonable accommodations? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Are you bilingual or multilingual with the ability to effectively communicate in American Sign Language, Spanish, Mandarin, Urdu or other world language as needed by library location? Yes No * If you are bilingual or multilingual, please list the languages you speak and your fluency level with each language. If you are not bilingual, or multilingual, please list “N/A.” (Open Ended Question) * Do you have experience working with an automated library circulation system? Yes No * Please state and describe your experience leading, coaching and/or supervising others. (Open Ended Question) * Do you have experience delivering excellent customer service to a diverse clientele in an urban setting? Yes No * Describe your experience planning and implementing programs and outreach activities. (Open Ended Question) * Can you work a varied schedule as needed? Yes No * My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application. Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for education up to a maximum of four (4) years. Physical Requirements: Must be able to stoop, bend, walk and reach heights of six (6) feet. Must be able to lift or pull book bags and equipment up to fifty (50) pounds. Must be able to push loaded book truck up to three hundred (300) pounds. Must have manual dexterity to operate computer keyboard. Notes to Applicants The Library Assistant (LA) at the Austin Public Library will provide comprehensive assistance to the Library Assistant Manager ( LAM ) and general support to the branch staff who report to the LAM . The ideal applicant will model key branch tasks using established processes and procedures. The Library Assistant position requires the knowledge, skills, and abilities necessary to perform money handling and accounting practices. They should have skills and experience with scheduling, prioritizing, organizing, conflict resolution, training, process improvement, customer service, and the ability to lead by example. APPLICATION INFORMATION : A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application. Please understand that your job application will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed. All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training. The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. MILITARY SERVICE : If you are identified as a top candidate you must provide a copy of your DD-214 before confirming a start date. WORK SCHEDULE : Shifts vary per location and require some nights and weekends. Schedules subject to change based on business need. Visit Austin Public Library Locations & Hours | Austin Public Library (austintexas.gov) for library hours per location. WORK HOURS : Based on operational needs, work hours may include extended workdays, holidays, and weekend work. Pay Range $21.78 - $24.50 per hour Hours Full-Time, 40-hours per week At least one night per week and two Saturdays per month are required. The schedule is subject to change based on operational needs. Job Close Date 05/09/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location Cepeda Branch Library - 651 N. Pleasant Valley Rd., 78702 Preferred Qualifications Experience in delivering excellent customer service to a diverse clientele in an urban setting. Experience in answering customer questions using various information resources including online resources. Experience in planning and implementing programs and outreach activities. Experience in a lead, coach, or supervising position Ability to communicate effectively in Spanish or any language other than English. Ability to travel to more than one library location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Inputs library patron information into library automation system or other databases and monitors information input by other staff members. Performs clerical activities such as answering telephones, sorting mail, filing, typing, and photocopying and mailing out materials. Develops work schedules and monitors timesheets and payroll for administrative and volunteer staff. Handles, reports, and reconciles library funds. Assists librarians in the maintenance of collection of books, periodicals, magazines, newspapers, and audiovisual and other materials; customer services; and research needs. Sorts books, publications, and other items according to established procedures and return them to shelves, files, or other designated areas. Troubleshoots basic computer, printer, and copying equipment problems that arise. Acts as a liaison with Library vendors, delivery services and maintenance. Instructs and assists staff and the public with using reference sources, automated information sources, software, and the internet. Explains and enforces library policies and procedures to the public and staff. Answers routine inquiries and refers patrons in need of professional assistance to librarians. Locates library materials for patrons, including books, periodicals, audio tapes, Braille volumes, and pictures. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of money handling and accounting practices. Knowledge of books, electronic databases, internet resources, bibliographies and reference materials. Knowledge of equity, diversity, and inclusion principles and practices in libraries. Knowledge of Federal, State, and Local laws. Knowledge of City practices, policies, and procedures. Skill in customer service principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in using computers and related software, including Microsoft Office products. Ability to assist library patrons and other staff. Ability to provide high-level customer service. Ability to work with frequent interruptions and changes in priorities. Ability to review materials to ensure accuracy, completeness and adherence to established formats and procedures. Ability to use library automation and the internet. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work with people of diverse backgrounds. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Library Assistant position are: Graduation with a Bachelor’s degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * The physical requirements of this position are: must be able to stoop, bend, walk, and reach heights of six (6) feet, must be able to pull or lift up to fifty (50) pounds, must be able to push loaded book truck weighing up to three hundred (300) pounds, and must have manual dexterity to operate computer keyboard. Can you perform these physical duties with or without reasonable accommodations? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Are you bilingual or multilingual with the ability to effectively communicate in American Sign Language, Spanish, Mandarin, Urdu or other world language as needed by library location? Yes No * If you are bilingual or multilingual, please list the languages you speak and your fluency level with each language. If you are not bilingual, or multilingual, please list “N/A.” (Open Ended Question) * Do you have experience working with an automated library circulation system? Yes No * Please state and describe your experience leading, coaching and/or supervising others. (Open Ended Question) * Do you have experience delivering excellent customer service to a diverse clientele in an urban setting? Yes No * Describe your experience planning and implementing programs and outreach activities. (Open Ended Question) * Can you work a varied schedule as needed? Yes No * My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application. Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. The Senior Office Assistant performs specialized and/or a wide variety of responsible, difficult, and complex general clerical work, including word processing, data entry and organization, processing of invoices, recordkeeping, report preparation, filing, and providing information and assistance to the general public. There is currently one (1) vacancy in the Police Department. The eligibility list established from this recruitment will be used to fill the current and/or additional vacancies throughout the City. This position is open until further notice and can close at any time without advance notice. You are encouraged to apply immediately! First application review is scheduled for February 08, 2024. Essential Functions Include But Are Not Limited To Prepares, formats, proofreads, and distributes complex correspondence, reports, records, statistical data, and a variety of other documents from rough drafts, general instructions, and a variety of sources frequently involving a high incidence of statistical data and technical terminology. Assists the public and outside parties in person, by telephone, and via software applications; furnishes information, explains and interprets established policies, procedures, or regulations; resolves or refers complaints; directs to appropriate locations and/or staff; conducts general transactions, such as processing applications, issuing licenses and permits, and providing copies of public records; and enters and tracks public calls into appropriate databases. Establishes, updates, and maintains record systems and databases, including filing and indexing systems; maintains accurate and detailed records; verifies accuracy of information; researches discrepancies; records information; files documents; and applies departmental and program policies and procedures in determining completeness documents, records, and files. Monitors and orders office and other related supplies; assists in entering purchase requisitions and purchase orders; receives and reviews vendor invoices; prepares requests for payment; and accounts for money. Receives, opens, time stamps, sorts, and distributes internal mail; and prepares and distributes outgoing mail. Makes and confirms travel arrangements; types itineraries; requests travel advances; and processes expense reports. Maintains calendars and makes meeting arrangements. Operates office equipment, such as calculators, copy machines, and personal computers. May be assigned to review work of other clerical employees and assist in training new workers. May assist in maintaining attendance records and entering payroll data. May perform duties of high-level clerical classifications in a training or relief capacity. Performs other duties as assigned. Minimum Qualifications one (1) year of responsible general office clerical experience. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience, education, and training must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: City and department practices, policies, and procedures; modern office practices, procedures, equipment, and clerical techniques; principles and practices of data collection and report preparation; indexing and filing systems; word processing methods, techniques, and programs; general accounting methods, procedures, and terminology; database and spreadsheet applications and programs; business letter writing; recordkeeping; cash handling; English usage, spelling, vocabulary, grammar, and punctuation; and customer service practices and telephone etiquette. Skill in: Personal computer operation; and MS Office Suite (Word, Excel, PowerPoint, Access and Outlook). Ability to: Perform responsible clerical support work with accuracy, speed, and minimal supervision; operate job-related software up to an advanced level of proficiency; compose correspondence rapidly and accurately; operate word processing equipment; understand and carry out moderately complex oral and written instructions; perform assignments without close supervision; learn, interpret and explain specific regulations, policies and procedures; maintain moderately complex and confidential records, and prepare reports from such records; use correct grammar and spelling; make accurate and rapid computations and comparisons; make accurate arithmetic computations; organize, maintain, and update office database and records systems; file materials alphabetically, chronologically, and numerically; schedule and coordinate projects; set and adapt to changing priorities; meet critical time deadlines; communicate effectively, both orally and in writing; work effectively with the public in situations requiring tact and poise; work effectively with other employees; and respond to and effectively prioritize a high volume of phone calls and other requests for service. SPECIAL REQUIREMENTS Must be willing and able to work evenings, weekends, holidays, and during emergencies, as needed. NOTE : Certain positions throughout the City may require bilingual fluency in English and a second language. For the assignment in the Police Department, bilingual fluency in English and Spanish OR Vietnamese is desired. Selection Process Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Written Examination : (weight of 50%) tentatively scheduled for February 9, 2024: may include questions on clerical methods, office practices, English usage, interpersonal relations, software, math and other job-related subjects. Candidates need a passing score in order to continue in the selection process. This exam will be available to take online via the testing platform eSkill Performance Examination : (qualifying) tentatively scheduled for February 9, 2024: will assess the candidates' proficiency in using Microsoft Word 2016 software. The simulation will focus on tasks that a productive user of the software should know how to perform at various levels (Beginner, Intermediate and Advanced). Candidates need a passing score in order to continue in the selection process. This exam will be available to take online via the testing platform eSkill Oral Interview Examination : (weight of 50%) tentatively scheduled for February 22, 2024 will evaluate experience, training, and personal qualifications for the position. Candidates need a passing score in order to continue in the selection process. Bilingual Oral Fluency Examination ( if applicable ) : (Qualifying) w ill evaluate the candidates' ability to communicate effectively in English and Vietnamese or Spanish The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal-opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. The Senior Office Assistant performs specialized and/or a wide variety of responsible, difficult, and complex general clerical work, including word processing, data entry and organization, processing of invoices, recordkeeping, report preparation, filing, and providing information and assistance to the general public. There is currently one (1) vacancy in the Police Department. The eligibility list established from this recruitment will be used to fill the current and/or additional vacancies throughout the City. This position is open until further notice and can close at any time without advance notice. You are encouraged to apply immediately! First application review is scheduled for February 08, 2024. Essential Functions Include But Are Not Limited To Prepares, formats, proofreads, and distributes complex correspondence, reports, records, statistical data, and a variety of other documents from rough drafts, general instructions, and a variety of sources frequently involving a high incidence of statistical data and technical terminology. Assists the public and outside parties in person, by telephone, and via software applications; furnishes information, explains and interprets established policies, procedures, or regulations; resolves or refers complaints; directs to appropriate locations and/or staff; conducts general transactions, such as processing applications, issuing licenses and permits, and providing copies of public records; and enters and tracks public calls into appropriate databases. Establishes, updates, and maintains record systems and databases, including filing and indexing systems; maintains accurate and detailed records; verifies accuracy of information; researches discrepancies; records information; files documents; and applies departmental and program policies and procedures in determining completeness documents, records, and files. Monitors and orders office and other related supplies; assists in entering purchase requisitions and purchase orders; receives and reviews vendor invoices; prepares requests for payment; and accounts for money. Receives, opens, time stamps, sorts, and distributes internal mail; and prepares and distributes outgoing mail. Makes and confirms travel arrangements; types itineraries; requests travel advances; and processes expense reports. Maintains calendars and makes meeting arrangements. Operates office equipment, such as calculators, copy machines, and personal computers. May be assigned to review work of other clerical employees and assist in training new workers. May assist in maintaining attendance records and entering payroll data. May perform duties of high-level clerical classifications in a training or relief capacity. Performs other duties as assigned. Minimum Qualifications one (1) year of responsible general office clerical experience. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience, education, and training must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: City and department practices, policies, and procedures; modern office practices, procedures, equipment, and clerical techniques; principles and practices of data collection and report preparation; indexing and filing systems; word processing methods, techniques, and programs; general accounting methods, procedures, and terminology; database and spreadsheet applications and programs; business letter writing; recordkeeping; cash handling; English usage, spelling, vocabulary, grammar, and punctuation; and customer service practices and telephone etiquette. Skill in: Personal computer operation; and MS Office Suite (Word, Excel, PowerPoint, Access and Outlook). Ability to: Perform responsible clerical support work with accuracy, speed, and minimal supervision; operate job-related software up to an advanced level of proficiency; compose correspondence rapidly and accurately; operate word processing equipment; understand and carry out moderately complex oral and written instructions; perform assignments without close supervision; learn, interpret and explain specific regulations, policies and procedures; maintain moderately complex and confidential records, and prepare reports from such records; use correct grammar and spelling; make accurate and rapid computations and comparisons; make accurate arithmetic computations; organize, maintain, and update office database and records systems; file materials alphabetically, chronologically, and numerically; schedule and coordinate projects; set and adapt to changing priorities; meet critical time deadlines; communicate effectively, both orally and in writing; work effectively with the public in situations requiring tact and poise; work effectively with other employees; and respond to and effectively prioritize a high volume of phone calls and other requests for service. SPECIAL REQUIREMENTS Must be willing and able to work evenings, weekends, holidays, and during emergencies, as needed. NOTE : Certain positions throughout the City may require bilingual fluency in English and a second language. For the assignment in the Police Department, bilingual fluency in English and Spanish OR Vietnamese is desired. Selection Process Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Written Examination : (weight of 50%) tentatively scheduled for February 9, 2024: may include questions on clerical methods, office practices, English usage, interpersonal relations, software, math and other job-related subjects. Candidates need a passing score in order to continue in the selection process. This exam will be available to take online via the testing platform eSkill Performance Examination : (qualifying) tentatively scheduled for February 9, 2024: will assess the candidates' proficiency in using Microsoft Word 2016 software. The simulation will focus on tasks that a productive user of the software should know how to perform at various levels (Beginner, Intermediate and Advanced). Candidates need a passing score in order to continue in the selection process. This exam will be available to take online via the testing platform eSkill Oral Interview Examination : (weight of 50%) tentatively scheduled for February 22, 2024 will evaluate experience, training, and personal qualifications for the position. Candidates need a passing score in order to continue in the selection process. Bilingual Oral Fluency Examination ( if applicable ) : (Qualifying) w ill evaluate the candidates' ability to communicate effectively in English and Vietnamese or Spanish The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal-opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time:
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary This position provides continuity of operations with respect to Department, College and University mission and goals while ensuring compliance with University, College and Department policies and procedures and has significant autonomy and decision-making responsibility. Particular emphasis in the following areas: Program Support; Office Administration/Support; Supervision; Budget Planning and Administration/Accounting /Purchasing; Faculty Peer Review & Human Resources; Staff & Student Assistant Recruiting, Training & Review; Academic Affairs & Curriculum; Department Chair & Faculty Support; Recruitment & Appointment; Student Tracking & Support; Special Events & Projects. Department Summary The World Languages and Cultures Department (WLC), in the College of Liberal Arts, provides a BA degree in Spanish and minors in French, German, Italian Studies, Spanish, and Japanese. The Department serves all colleges in the University by offering language courses within General Education and electives. It is also active in aiding the University in foreign language endeavors and administers translation examinations in French, German, and Spanish for M.A candidates who require this; the Bilingual Proficiency Examination in Spanish for those students seeking entrance to the Bilingual Credential Program; and the Spanish Placement Examination for students whose majors require a language or students who wish to pursue a language but are unsure of placement. Key Qualifications Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Working knowledge of budget policies and procedures. Ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. Ability to interpret, communicate and apply policies and procedures. Education and Experience High school diploma or its equivalent. Type 45 wpm. Four years of general office support or technical experience. (Training at a vocational school or full-time college education may be substituted for up to three years of the required experience on a year-to-year basis). Salary and Benefits Anticipated Hiring Range: $44,167- $53,928 annually Classification Range: $44,160 - $69,396 annually Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job Summary This position provides continuity of operations with respect to Department, College and University mission and goals while ensuring compliance with University, College and Department policies and procedures and has significant autonomy and decision-making responsibility. Particular emphasis in the following areas: Program Support; Office Administration/Support; Supervision; Budget Planning and Administration/Accounting /Purchasing; Faculty Peer Review & Human Resources; Staff & Student Assistant Recruiting, Training & Review; Academic Affairs & Curriculum; Department Chair & Faculty Support; Recruitment & Appointment; Student Tracking & Support; Special Events & Projects. Department Summary The World Languages and Cultures Department (WLC), in the College of Liberal Arts, provides a BA degree in Spanish and minors in French, German, Italian Studies, Spanish, and Japanese. The Department serves all colleges in the University by offering language courses within General Education and electives. It is also active in aiding the University in foreign language endeavors and administers translation examinations in French, German, and Spanish for M.A candidates who require this; the Bilingual Proficiency Examination in Spanish for those students seeking entrance to the Bilingual Credential Program; and the Spanish Placement Examination for students whose majors require a language or students who wish to pursue a language but are unsure of placement. Key Qualifications Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Working knowledge of budget policies and procedures. Ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. Ability to interpret, communicate and apply policies and procedures. Education and Experience High school diploma or its equivalent. Type 45 wpm. Four years of general office support or technical experience. (Training at a vocational school or full-time college education may be substituted for up to three years of the required experience on a year-to-year basis). Salary and Benefits Anticipated Hiring Range: $44,167- $53,928 annually Classification Range: $44,160 - $69,396 annually Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time: