Eligibility Specialist III

  • County of Mendocino, CA
  • Ukiah, California
  • Jan 03, 2019
Full Time Clerical and Administrative Support Human and Social Services
  • Salary: $42,764.80 - $52,000.00 Annually

Job Description

The Position

The current vacancies arein various locations throughout the County. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. Bilingual English/Spanish encouraged to apply.

Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities.

DISTINGUISHING CHARACTERISTICS :
Eligibility Specialist III is the advanced journey level in the Eligibility Specialist series. Incumbents in this class are expected to manage a complex program caseload, provide lead direction and/or perform specialized technical assignments independently. Incumbents may be responsible for help desk functions, quality control and/or quality assurance reviews, and/or early fraud prevention programs, and representing the county in administrative appeals and fair hearings. Eligibility Specialist III differs from Eligibility Specialist II by the former's complexity of responsibilities. Eligibility Specialist III differs from Eligibility Specialist Supervisor in that the latter directly supervises a unit of Eligibility Specialists.



Closing Date/Time: Continuous

Special Instructions

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