County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application Under general direction the Social Worker II carries a caseload of moderately difficult cases determining the services required by County applicants or clients for social services; performs moderately difficult studies and develops comprehensive client service plans. Typical assignments are within child welfare and adult service programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement, may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Assess and evaluate client problems and determine service plans with moderate supervision. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services; assists applicants and clients in utilizing available resources, including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the service plan goals. Participates in in-service training and other staff development activities to increase knowledge of the social work practices and achieve technical proficiency. Develops, coordinates, and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or supports clients with complex or specialized needs; provides crisis intervention. Provides self-help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. May counsel client/family regarding marital, family inter-relationship, abuse/neglect and life skill issues. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: One (1) year of full-time experience performing entry level social work case management, as defined below, at the level, or the equivalent in education and experience, of the Social Worker I classification in Mendocino County. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in any field with successful completion of 30 semester units (45 quarter) in social welfare, social/human services, sociology, or other social or behavioral science; AND one (1) year of full-time social work case management experience as a professional Social Worker or Protective Services Worker in a private or public social services agency setting, as defined below. Social work case management is defined as: case management performed by a professional Social Worker or Protective Services Worker, as opposed to healthcare (or other non-social work) case management, with direct responsibility for assessing and evaluating clients; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaborating with other agencies and linking clients to resources and programs; developing a case plan, modifying case plans as needed/required; and having authority to impose sanctions or implement actions that impact services. Licenses and Certifications : Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Principles of individual and group behavior. Current issues in the field of social welfare. Public welfare programs on the Federal, State, and local level. General principles of public assistance policies and programs. Principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages and dynamics of abuse/neglect, and the effects of abuse/neglect on child/adult development and behavior. Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families. Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations. Skill to: Evaluate psychological factors in the child and/or family's situation. Recognize signs of abuse/neglect of children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Communicate effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulation to welfare department operations. Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations. Write clear and concise narrative reports, correspondence and other materials. Basic interviewing, case recording and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Analyze and problem solving. Establish and maintain effective professional working relationships with agency staff, clients and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with moderate direction. Recognize the relevance and significance of obtained facts. Work with increasingly difficult cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful settings/emergencies. Accept and use consultative supervision and constructive feedback Learn, understand and apply the agency program, policy and procedures Use a computer to accurately and rapidly enter and retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job, the incumbent is regularly required to use sound and odor perception. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application Under general direction the Social Worker II carries a caseload of moderately difficult cases determining the services required by County applicants or clients for social services; performs moderately difficult studies and develops comprehensive client service plans. Typical assignments are within child welfare and adult service programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement, may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Assess and evaluate client problems and determine service plans with moderate supervision. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services; assists applicants and clients in utilizing available resources, including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the service plan goals. Participates in in-service training and other staff development activities to increase knowledge of the social work practices and achieve technical proficiency. Develops, coordinates, and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or supports clients with complex or specialized needs; provides crisis intervention. Provides self-help information, education, and services; works with client and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. May counsel client/family regarding marital, family inter-relationship, abuse/neglect and life skill issues. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: One (1) year of full-time experience performing entry level social work case management, as defined below, at the level, or the equivalent in education and experience, of the Social Worker I classification in Mendocino County. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in any field with successful completion of 30 semester units (45 quarter) in social welfare, social/human services, sociology, or other social or behavioral science; AND one (1) year of full-time social work case management experience as a professional Social Worker or Protective Services Worker in a private or public social services agency setting, as defined below. Social work case management is defined as: case management performed by a professional Social Worker or Protective Services Worker, as opposed to healthcare (or other non-social work) case management, with direct responsibility for assessing and evaluating clients; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaborating with other agencies and linking clients to resources and programs; developing a case plan, modifying case plans as needed/required; and having authority to impose sanctions or implement actions that impact services. Licenses and Certifications : Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Principles of individual and group behavior. Current issues in the field of social welfare. Public welfare programs on the Federal, State, and local level. General principles of public assistance policies and programs. Principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages and dynamics of abuse/neglect, and the effects of abuse/neglect on child/adult development and behavior. Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families. Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations. Skill to: Evaluate psychological factors in the child and/or family's situation. Recognize signs of abuse/neglect of children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Communicate effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulation to welfare department operations. Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations. Write clear and concise narrative reports, correspondence and other materials. Basic interviewing, case recording and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Analyze and problem solving. Establish and maintain effective professional working relationships with agency staff, clients and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with moderate direction. Recognize the relevance and significance of obtained facts. Work with increasingly difficult cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful settings/emergencies. Accept and use consultative supervision and constructive feedback Learn, understand and apply the agency program, policy and procedures Use a computer to accurately and rapidly enter and retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job, the incumbent is regularly required to use sound and odor perception. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under close supervision in a learning capacity, performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; manages a caseload of increasingly difficult cases; and performs other related work as assigned. Typical assignments are within child welfare and adult services programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources, including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the service plan goals. Participates in in-service training and other staff development activities to increase knowledge of the social work practices and achieve technical proficiency. Develops, coordinates and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or supports clients with complex or specialized needs; provides crisis intervention. Provides self-help information, education, and services; works with clients and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: Bachelor's degree from an accredited four year college or university with a major in social welfare/social work, social/human services, sociology, or other social or behavioral science. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in a field other than listed in the above ; AND one (1) year of full-time experience in the Social Worker Assistant II, Employment and Training Worker II, or comparable classification, or two (2) years of full-time experience providing direct services to children or adults in a private or public agency setting, as defined below. Pattern 3: Successful completion of 30 college semester units (45 quarter) from an accredited college or university, including 15 semester units (22 quarter) in social welfare/social work, social/human services, sociology, or other social or behavioral science; AND three (3) years of full-time experience in the Social Worker Assistant II, Employment and Training Worker II, or comparable classification, or three (3) years of full-time experience providing direct services to children or adults in a private or public agency setting, as defined below. Direct services is defined as: providing professional services in a private or public agency setting to help clients work through life difficulties and overcome challenges. This may include assisting clients who are dealing with a wide range of issues from unemployment, homelessness, and poverty, to terminal illness, domestic violence, and substance abuse. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Basic principles of individual and group behavior. Current issues in the field of social welfare. Basic public welfare programs on the Federal, State, and local level. General principles of public assistance policies and programs. Basic principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Basic signs of abuse/neglect of children, the elderly and dependent adults. Skill to: Communicate effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulations to welfare department operations. Interpret and explain to the clients, recipient, or other public social service programs, policies, rules, and regulations. Write clear and concise narrative reports, correspondence and other materials. Develop skill in interviewing case recording and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Basic analysis and problem solving. Establish and maintain effective professional working relationships with agency staff, clients, and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with moderate direction. Recognize the relevance and significance of obtained facts. Work with increasingly difficult cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful settings/emergencies. Accept and use constative supervision and constructive feedback. Learn, understand and apply the agency programs, policies, and procedures. Use a computer to accurately and rapidly enter and retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All applications will be reviewed with those judged most qualified progressing further in the selection process; incomplete applications will not be considered. The examination process will consist of a written exam (Pass/Fail) and those who pass the written exam will be invited to participate in a qualifications appraisal panel (oral exam, weight 100%). The written and oral examinations will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under close supervision in a learning capacity, performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; manages a caseload of increasingly difficult cases; and performs other related work as assigned. Typical assignments are within child welfare and adult services programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources, including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the service plan goals. Participates in in-service training and other staff development activities to increase knowledge of the social work practices and achieve technical proficiency. Develops, coordinates and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or supports clients with complex or specialized needs; provides crisis intervention. Provides self-help information, education, and services; works with clients and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: Bachelor's degree from an accredited four year college or university with a major in social welfare/social work, social/human services, sociology, or other social or behavioral science. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in a field other than listed in the above ; AND one (1) year of full-time experience in the Social Worker Assistant II, Employment and Training Worker II, or comparable classification, or two (2) years of full-time experience providing direct services to children or adults in a private or public agency setting, as defined below. Pattern 3: Successful completion of 30 college semester units (45 quarter) from an accredited college or university, including 15 semester units (22 quarter) in social welfare/social work, social/human services, sociology, or other social or behavioral science; AND three (3) years of full-time experience in the Social Worker Assistant II, Employment and Training Worker II, or comparable classification, or three (3) years of full-time experience providing direct services to children or adults in a private or public agency setting, as defined below. Direct services is defined as: providing professional services in a private or public agency setting to help clients work through life difficulties and overcome challenges. This may include assisting clients who are dealing with a wide range of issues from unemployment, homelessness, and poverty, to terminal illness, domestic violence, and substance abuse. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Basic principles of individual and group behavior. Current issues in the field of social welfare. Basic public welfare programs on the Federal, State, and local level. General principles of public assistance policies and programs. Basic principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Basic signs of abuse/neglect of children, the elderly and dependent adults. Skill to: Communicate effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulations to welfare department operations. Interpret and explain to the clients, recipient, or other public social service programs, policies, rules, and regulations. Write clear and concise narrative reports, correspondence and other materials. Develop skill in interviewing case recording and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Basic analysis and problem solving. Establish and maintain effective professional working relationships with agency staff, clients, and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with moderate direction. Recognize the relevance and significance of obtained facts. Work with increasingly difficult cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful settings/emergencies. Accept and use constative supervision and constructive feedback. Learn, understand and apply the agency programs, policies, and procedures. Use a computer to accurately and rapidly enter and retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All applications will be reviewed with those judged most qualified progressing further in the selection process; incomplete applications will not be considered. The examination process will consist of a written exam (Pass/Fail) and those who pass the written exam will be invited to participate in a qualifications appraisal panel (oral exam, weight 100%). The written and oral examinations will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under general direction the Social Worker III carries a caseload of difficult cases determining the services required by County applicants or clients for social services; performs difficult studies and develops comprehensive client service plans. Typical assignments are within child welfare and adult service programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include, but are not limited to, the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Carries a caseload of more difficult types of social services cases requiring a high degree of technical competence. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Assess and evaluate client problems and determine service plans with a high degree of independence. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the case plan goals. Participates in in-service training and other staff development activities to increase knowledge of social work practices and achieve technical proficiency. Develops, coordinates, and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or provides guidance and support to individuals and/or families with more complex or specialized needs including protective services, crisis intervention, special medical or legal needs, and other social services. Provides self-help information, education, and services; works with clients and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. May counsel client/family regarding marital, family inter-relationship, abuse/neglect and life skill issues. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: One (1) year of full-time experience performing journey level social work case management, as defined below, at the level, or the equivalent in education and experience, of the Social Worker II classification in Mendocino County. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in any field with successful completion of 30 semester units (45 quarter) in social welfare, social/human services, sociology, or other social or behavioral science; AND two (2) years of full-time social work case management experience as a professional Social Worker or Protective Services Worker in a private or public social services agency setting, as defined below. PATTERN 2 SUBSTITUTION: Successful completion of twenty four (24) semester units (36 quarter units) of a master's degree program from an accredited college or university in social work or from an accredited two year counseling program emphasizing marriage, family, and child counseling or marriage and family therapy, clinical psychology, or gerontology (adults only) may be substituted for one (1) year of the required experience. Social work case management is defined as: case management performed by a professional Social Worker or Protective Services Worker, as opposed to healthcare (or other non-social work) case management, with direct responsibility for assessing and evaluating clients; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaborating with other agencies and linking clients to resources and programs; developing a case plan, modifying case plans as needed/required; and having authority to impose sanctions or implement actions that impact services. Licenses and Certifications : Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Principles of individual and group behavior. Current issues in the field of social welfare. Public welfare programs on the federal, state, and local level. General principles of public assistance policies and programs. Principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages and dynamics of abuse/neglect, and the effects of abuse/neglect on child/adult development and behavior. Signs and symptoms of alcohol and drug use abuse/neglect in adults and children and the effects on families. Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations. Skill to: Evaluate psychological factors in the child and/or family's situations. Recognize signs of abuse/neglect of children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Communicate effectively both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulations to welfare department operations. Interpret and explain to applicants, recipients, or other public social service programs, policies, rules and regulations. Write clear and concise narrative reports, correspondence and other materials. Interviewing, case recording, and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Analyze and problem solve. Establish and maintain effective professional working relationships with agency staff, clients and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with minimal direction. Recognize the relevance and significance of obtained facts. Work with difficult or complex cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful setting/emergencies. Accept and use consultative supervision and constructive feedback. Learn, understand and apply the agency program, policy and procedures. Use a computer to accurately and rapidly retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under general direction the Social Worker III carries a caseload of difficult cases determining the services required by County applicants or clients for social services; performs difficult studies and develops comprehensive client service plans. Typical assignments are within child welfare and adult service programs. The Social Worker series provides an excellent career path for those interested in pursuing a career with the County of Mendocino. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include, but are not limited to, the following: Conducts interviews with clients, family members, and others in their home/field, in the office, or via telephone to assess the basic social, physical and mental needs of clients and obtain health information in order to identify and provide social services. Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment. Carries a caseload of more difficult types of social services cases requiring a high degree of technical competence. Receives reports of suspected abuse/neglect; investigates allegations by conducting interviews with victims and others; assesses situations and recommends, implements and monitors alternate placement; may provide information to law enforcement or district attorneys; may testify in court. Maintains confidential information and client confidentiality in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Develops and carries out culturally sensitive service plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish service plan goals. Assess and evaluate client problems and determine service plans with a high degree of independence. Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary. Advocates on clients' behalf for appropriate services. Assists applicants and clients in utilizing available resources including assisting in completing paperwork and accompanying clients to appointments. Interprets policies, rules, and regulations of the agency to clients, applicants and others within the scope of responsibility. Makes home visits in connection with casework assignments. Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and service plans to clients, families and service providers. Develops and prepares court reports, service plans, case narratives and safety plans in computer systems. Coordinates and directly monitors family visitations to assess progress toward the case plan goals. Participates in in-service training and other staff development activities to increase knowledge of social work practices and achieve technical proficiency. Develops, coordinates, and may facilitate a team of professionals and natural supports working with clients to achieve client goals. Provides community outreach for various agency programs. Counsels or provides guidance and support to individuals and/or families with more complex or specialized needs including protective services, crisis intervention, special medical or legal needs, and other social services. Provides self-help information, education, and services; works with clients and caregivers to develop and improve caregiving and independent living skills. Obtains and evaluates law enforcement, medical, and psychological reports. Enters and retrieves data and narratives from computer systems. May counsel client/family regarding marital, family inter-relationship, abuse/neglect and life skill issues. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: EITHER Pattern 1: One (1) year of full-time experience performing journey level social work case management, as defined below, at the level, or the equivalent in education and experience, of the Social Worker II classification in Mendocino County. Pattern 2: Bachelor's degree from an accredited four year college or university with a major in any field with successful completion of 30 semester units (45 quarter) in social welfare, social/human services, sociology, or other social or behavioral science; AND two (2) years of full-time social work case management experience as a professional Social Worker or Protective Services Worker in a private or public social services agency setting, as defined below. PATTERN 2 SUBSTITUTION: Successful completion of twenty four (24) semester units (36 quarter units) of a master's degree program from an accredited college or university in social work or from an accredited two year counseling program emphasizing marriage, family, and child counseling or marriage and family therapy, clinical psychology, or gerontology (adults only) may be substituted for one (1) year of the required experience. Social work case management is defined as: case management performed by a professional Social Worker or Protective Services Worker, as opposed to healthcare (or other non-social work) case management, with direct responsibility for assessing and evaluating clients; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaborating with other agencies and linking clients to resources and programs; developing a case plan, modifying case plans as needed/required; and having authority to impose sanctions or implement actions that impact services. Licenses and Certifications : Valid Driver's License Knowledge, Skills, and Abilities Knowledge of: Principles and practices of organization, workload management and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Phone etiquette and interview techniques. Local socio-economic conditions and trends. Principles of individual and group behavior. Current issues in the field of social welfare. Public welfare programs on the federal, state, and local level. General principles of public assistance policies and programs. Principles and techniques of interviewing and recording of social casework. Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker. Community organization and the social problems calling for the use of public and private community resources. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages and dynamics of abuse/neglect, and the effects of abuse/neglect on child/adult development and behavior. Signs and symptoms of alcohol and drug use abuse/neglect in adults and children and the effects on families. Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations. Skill to: Evaluate psychological factors in the child and/or family's situations. Recognize signs of abuse/neglect of children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Communicate effectively both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Organize and maintain work detail. Apply existing laws, rules, and regulations to welfare department operations. Interpret and explain to applicants, recipients, or other public social service programs, policies, rules and regulations. Write clear and concise narrative reports, correspondence and other materials. Interviewing, case recording, and interpretation. Work constructively within a community setting and effectively use appropriate resources and services. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses. Mental and Physical Abilities: Analyze and problem solve. Establish and maintain effective professional working relationships with agency staff, clients and others. Organize work, set priorities, meet critical deadlines and follow up on assignments with minimal direction. Recognize the relevance and significance of obtained facts. Work with difficult or complex cases/clients including clients with dual diagnosis, potentially dangerous clients or legally complex cases. Work effectively in emotionally charged or stressful setting/emergencies. Accept and use consultative supervision and constructive feedback. Learn, understand and apply the agency program, policy and procedures. Use a computer to accurately and rapidly retrieve data and information. Assess, evaluate and determine situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may, during the course of their work, occasionally be required to lift and/or carry children weighing up to 40 pounds, including children in car seats, infant carriers, or strollers. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/1/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position ** This job posting has been extended, and will now close on Tuesday, April 30, 2024, at 11:59 pm ** This position serves as the Licensed Mental Health Clinician for the Juvenile Hall and Juvenile Probation. The vacancy is in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Performs complex, professional level counseling services and psychotherapy functions, including: managing cases, initiating crisis management, conducting therapy sessions, and developing new programs. This is the journey level position in the series. Performs other related duties as assigned. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents. Performs counseling and psychotherapy functions, including: answering crisis calls; talking with patients, one on one, identifying problems and assisting patients in reaching goals; conducting evaluations and assessments; providing ongoing supportive therapy; performing court-ordered psycho social assessments; conducting group therapy sessions; presenting findings; and intervening during patient crisis. Interviews and evaluates client for admittance; determines if client has potential to harm self or others; finds board and care placements and other housing for clients; assists clients in obtaining financial resources. Participates in treatment team, staff and professional meetings to discuss client progress. Prepares progress notes, charts and closing and/or transfer summaries on clients in accordance with professional standards, state regulations and department protocol. Maintains and provides safe environment for clients and staff. Initiates, coordinates and manages special programs. Serves as liaison and consultant with schools, organizations, agencies, parents, children, probation officers, etc. on issues concerning clients; assists families, teachers and/or counselors in identifying children with mental health problems; participates on the Mental Health Critical Incident Stress De-Briefing Team. Provides consultation and related services to school districts, including: participating on special teams, developing intervention strategies and supporting school staff in early identification of at-risk children. Monitors productivity/work flow and resolves problems to ensure deadlines are met. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Researches and corrects errors. Enters and retrieves information from a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminates a variety of information to various agencies, divisions, or departments via telephone, employee meetings, mail or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Master's degree from an accredited college or university in Social Work, Psychology or related field; or Bachelor's degree when also possessing a Psychiatric Registered Nurse certification, and Two to three years of progressively responsible experience; or, When also possessing required licensure, a combination of related education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Marriage and Family Therapist (or) Licensed Clinical Social Worker (or) Licensed Psychologist (or) Psychiatric Registered Nurse Knowledge, Skills, and Abilities Knowledge of: Modern methods, techniques and procedures used in marriage, family and child counseling. Psychological theory. Interviewing techniques. Child and adolescent development. Juvenile justice system. Crisis intervention techniques. Community resources. History, theory and new trends in mental illness. Special education laws pertaining to emotionally disturbed children. School policies and procedures. Ethical and legal management practices. Patients legal rights. Uses and effects of psycho tropic medications. Skill in: Advanced counseling and therapeutic processes and procedures. Case management. Observing and recording psychiatric behavior. Crisis assessment and disposition. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Preparing clear and concise reports, correspondence and other written materials. Mental and Physical Abilities: Ability to analyze, evaluate and diagnose situations and adopt effective courses of action. Ability to conduct 3632 eligibility evaluations. Ability to assess and intervene in high risk situations (suicide, aggression). Ability to write clear and concise reports and chart notes in accordance with professional standards, state regulations and department protocol. Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear; and use sound perception and discrimination. While performing the essential functions of this job the employee is frequently required to lift and/or move up to 10 pounds and is occasionally required to apply a physical exertion in restraining overactive or hostile clients and/or move up to 30 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 4/30/2024 11:59 PM Pacific
Mar 20, 2024
Full Time
The Position ** This job posting has been extended, and will now close on Tuesday, April 30, 2024, at 11:59 pm ** This position serves as the Licensed Mental Health Clinician for the Juvenile Hall and Juvenile Probation. The vacancy is in Ukiah, CA. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Performs complex, professional level counseling services and psychotherapy functions, including: managing cases, initiating crisis management, conducting therapy sessions, and developing new programs. This is the journey level position in the series. Performs other related duties as assigned. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications All responsibilities may not be performed by all incumbents. Performs counseling and psychotherapy functions, including: answering crisis calls; talking with patients, one on one, identifying problems and assisting patients in reaching goals; conducting evaluations and assessments; providing ongoing supportive therapy; performing court-ordered psycho social assessments; conducting group therapy sessions; presenting findings; and intervening during patient crisis. Interviews and evaluates client for admittance; determines if client has potential to harm self or others; finds board and care placements and other housing for clients; assists clients in obtaining financial resources. Participates in treatment team, staff and professional meetings to discuss client progress. Prepares progress notes, charts and closing and/or transfer summaries on clients in accordance with professional standards, state regulations and department protocol. Maintains and provides safe environment for clients and staff. Initiates, coordinates and manages special programs. Serves as liaison and consultant with schools, organizations, agencies, parents, children, probation officers, etc. on issues concerning clients; assists families, teachers and/or counselors in identifying children with mental health problems; participates on the Mental Health Critical Incident Stress De-Briefing Team. Provides consultation and related services to school districts, including: participating on special teams, developing intervention strategies and supporting school staff in early identification of at-risk children. Monitors productivity/work flow and resolves problems to ensure deadlines are met. Maintains and upgrades knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications. Researches and corrects errors. Enters and retrieves information from a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports. Disseminates a variety of information to various agencies, divisions, or departments via telephone, employee meetings, mail or fax. May serve as backup for other positions within the department. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Master's degree from an accredited college or university in Social Work, Psychology or related field; or Bachelor's degree when also possessing a Psychiatric Registered Nurse certification, and Two to three years of progressively responsible experience; or, When also possessing required licensure, a combination of related education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: Marriage and Family Therapist (or) Licensed Clinical Social Worker (or) Licensed Psychologist (or) Psychiatric Registered Nurse Knowledge, Skills, and Abilities Knowledge of: Modern methods, techniques and procedures used in marriage, family and child counseling. Psychological theory. Interviewing techniques. Child and adolescent development. Juvenile justice system. Crisis intervention techniques. Community resources. History, theory and new trends in mental illness. Special education laws pertaining to emotionally disturbed children. School policies and procedures. Ethical and legal management practices. Patients legal rights. Uses and effects of psycho tropic medications. Skill in: Advanced counseling and therapeutic processes and procedures. Case management. Observing and recording psychiatric behavior. Crisis assessment and disposition. Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Communicating clearly and effectively, orally and in writing. Using a computer to accurately and rapidly enter and retrieve data and information. Preparing clear and concise reports, correspondence and other written materials. Mental and Physical Abilities: Ability to analyze, evaluate and diagnose situations and adopt effective courses of action. Ability to conduct 3632 eligibility evaluations. Ability to assess and intervene in high risk situations (suicide, aggression). Ability to write clear and concise reports and chart notes in accordance with professional standards, state regulations and department protocol. Ability to read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear; and use sound perception and discrimination. While performing the essential functions of this job the employee is frequently required to lift and/or move up to 10 pounds and is occasionally required to apply a physical exertion in restraining overactive or hostile clients and/or move up to 30 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 4/30/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position The current vacancies are in Ukiah, CA with Family & Children's Services and Employment & Family Assistance Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications D uties may include but are not limited to the following: Provides lead direction and/or training to a unit of specialists determining eligibility of applicants and recipients for public assistance programs. Provides support to supervisor with unit operations and coverage. Assists in the development and implementation of procedures for public assistance programs. Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services. Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Reconciles data through multiple data systems, ensuring all data is matched. Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies. Initiates a total-household assistance case. Enters and retrieves numerical and narrative data, and issues benefits from an automated computer system. Determines the level of benefits to which the client is entitled by making complex mathematical computations and/or complex computer entries. Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determinations. Explains a variety of health insurance plan options, costs and individual plan features. Monitors ongoing eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes. Determines need for additional services and makes referrals as needed for employment and other services to outside agencies; and directs clients accordingly. Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format. Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality. Responds to questions and complaints of clients in person, by telephone, mail and/or email communication. Provides pertinent forms and pamphlets to clients as required. Identifies suspected fraud and makes referrals for investigation. Makes referrals to social service workers as needed. May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Participates in special projects, studies, work assignments, meetings, conferences and committees. Performs related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One (1) year of full-time experience performing journey level duties in the Eligibility Specialist II classification in Mendocino County, or one (1) year of full-time experience performing journey level duties in the (equivalent) Eligibility Specialist II or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems (ALMS) county. Some positions may require possession of special language and culture skills as a bona fide qualifications standard. In these cases, candidates must demonstrate that they possess the required skills. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of : General goals and purpose of public social services programs. Laws, rules, regulations, policies and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. Methods and techniques of conducting an investigative interview and information gathering. Principles of training and staff development. Modern office practices, methods, and procedures. Computer software programs to conduct research, assess information and/or prepare documentation. Record keeping practices and procedures. Principles of mathematical calculations. Intricacies of health insurance plans and medical health plan options and associated terminology. Principles and practices of effective customer service. Cultural and human behavior, including knowledge of self, to interact effectively with clients and staff. Structure and content for the English language including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Skill in: Analyze and interpret written, numerical, and verbal data from various sources. Enter and maintain data accurately and timely into a computerized system. Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives. Perform a variety of mathematical computations accurately and rapidly. Prepare clear, concise, and accurate records and reports. Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax. Interact with people in a courteous manner in person, on the telephone, by mail or e-mail communication. Assess and manage difficult and hostile persons or situations; or call for intervention when appropriate. Establish and maintain cooperative working relationships with the public and staff. Mental and Physical Abilities: Lead, direct, and train other eligibility staff. Apply the policies, procedures, and programs of the County Social Services branch. Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs. Organize work, set priorities, meet critical deadlines and follow up on assignments. Evaluate and make appropriate recommendations and corrections on selected cases. Identify available resources, and communicate with others to obtain and verify information concerning eligibility. Use fact finding techniques and perform in-depth and interactive interviewing. Determine appropriate course of action in emergency situations. Make referrals to appropriate agencies and social service programs. Detect and evaluate potential fraudulent situations. Utilize multiple electronic information, social services systems and analyze and interpret such information. Navigate through computer screens and effectively use computer systems, software applications and modern business equipment to perform a variety of work tasks. Identify when computer output is incorrect and make corrections. Process cases manually as required. Function effectively in a system with strict deadlines and constant changes. Explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural and educational backgrounds. Gather, record and correctly evaluate data, income and additional necessary information required for the determination of eligibility for one or more programs. Explain health insurance plan options and plan details available to clients. Review a variety of documents to obtain needed household filing information. Explain health care reform tax credit implications to clients. Refer clients to other community services as needed. Work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion. Follow written and oral directions and instructions. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; speak and hear; and push, pull, move or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
The Position The current vacancies are in Ukiah, CA with Family & Children's Services and Employment & Family Assistance Services. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of service areas and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Under limited supervision, Eligibility Specialist III determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; processing casework through automated systems; makes appropriate referrals for health, social and/or employment services; and performs related work as required. Incumbents in this class perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration. Eligibility Specialists are expected to handle a high volume of deadline driven tasks, and have the ability to prioritize, plan, and project their work, while remaining flexible to changing priorities. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications D uties may include but are not limited to the following: Provides lead direction and/or training to a unit of specialists determining eligibility of applicants and recipients for public assistance programs. Provides support to supervisor with unit operations and coverage. Assists in the development and implementation of procedures for public assistance programs. Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services. Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs. Reconciles data through multiple data systems, ensuring all data is matched. Explains regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Resolves discrepancies by securing documentation, medical records, and confirmation from other agencies. Initiates a total-household assistance case. Enters and retrieves numerical and narrative data, and issues benefits from an automated computer system. Determines the level of benefits to which the client is entitled by making complex mathematical computations and/or complex computer entries. Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determinations. Explains a variety of health insurance plan options, costs and individual plan features. Monitors ongoing eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes. Determines need for additional services and makes referrals as needed for employment and other services to outside agencies; and directs clients accordingly. Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy. Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format. Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality. Responds to questions and complaints of clients in person, by telephone, mail and/or email communication. Provides pertinent forms and pamphlets to clients as required. Identifies suspected fraud and makes referrals for investigation. Makes referrals to social service workers as needed. May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings. Participates in special projects, studies, work assignments, meetings, conferences and committees. Performs related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: One (1) year of full-time experience performing journey level duties in the Eligibility Specialist II classification in Mendocino County, or one (1) year of full-time experience performing journey level duties in the (equivalent) Eligibility Specialist II or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems (ALMS) county. Some positions may require possession of special language and culture skills as a bona fide qualifications standard. In these cases, candidates must demonstrate that they possess the required skills. Licenses and Certifications: Valid Driver's License Knowledge, Skills, and Abilities Knowledge of : General goals and purpose of public social services programs. Laws, rules, regulations, policies and procedures governing eligibility for diverse public assistance programs and related case administrative techniques. Methods and techniques of conducting an investigative interview and information gathering. Principles of training and staff development. Modern office practices, methods, and procedures. Computer software programs to conduct research, assess information and/or prepare documentation. Record keeping practices and procedures. Principles of mathematical calculations. Intricacies of health insurance plans and medical health plan options and associated terminology. Principles and practices of effective customer service. Cultural and human behavior, including knowledge of self, to interact effectively with clients and staff. Structure and content for the English language including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Skill in: Analyze and interpret written, numerical, and verbal data from various sources. Enter and maintain data accurately and timely into a computerized system. Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Read, understand, apply, and explain complicated and detailed correspondence and reports, regulations, and policy directives. Perform a variety of mathematical computations accurately and rapidly. Prepare clear, concise, and accurate records and reports. Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax. Interact with people in a courteous manner in person, on the telephone, by mail or e-mail communication. Assess and manage difficult and hostile persons or situations; or call for intervention when appropriate. Establish and maintain cooperative working relationships with the public and staff. Mental and Physical Abilities: Lead, direct, and train other eligibility staff. Apply the policies, procedures, and programs of the County Social Services branch. Apply the laws, rules, and regulations governing eligibility and grant determination for multiple public assistance programs and the case administration of these programs. Organize work, set priorities, meet critical deadlines and follow up on assignments. Evaluate and make appropriate recommendations and corrections on selected cases. Identify available resources, and communicate with others to obtain and verify information concerning eligibility. Use fact finding techniques and perform in-depth and interactive interviewing. Determine appropriate course of action in emergency situations. Make referrals to appropriate agencies and social service programs. Detect and evaluate potential fraudulent situations. Utilize multiple electronic information, social services systems and analyze and interpret such information. Navigate through computer screens and effectively use computer systems, software applications and modern business equipment to perform a variety of work tasks. Identify when computer output is incorrect and make corrections. Process cases manually as required. Function effectively in a system with strict deadlines and constant changes. Explain complex rules and programs so they can be understood by people of diverse socio-economic, cultural and educational backgrounds. Gather, record and correctly evaluate data, income and additional necessary information required for the determination of eligibility for one or more programs. Explain health insurance plan options and plan details available to clients. Review a variety of documents to obtain needed household filing information. Explain health care reform tax credit implications to clients. Refer clients to other community services as needed. Work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion. Follow written and oral directions and instructions. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; speak and hear; and push, pull, move or lift above and below the neck objects weighing up to 25 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 5/7/2024 11:59 PM Pacific