Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Make a difference in your community. Become a part of the Kitsap County team! Do what you love while serving the citizens where you live. Director of Community Development Kitsap County is seeking an experienced leader and director for its Department of Community Development (DCD). This excellent long-term career opportunity will be a great chance for a growth-oriented, staff-development focused leader to help an accomplished team and dynamic community navigate change. The DCD Director, reporting to the Board of County Commissioners (BOCC) through the County Administrator, provides accessible, visible community leadership, and staff development and strategic direction to the 78 employees of the department and the department's myriad customers, partners, and stakeholders. About the County Small communities, friendly people, and miles of waterfront - it's a great place to live, work and play! As more people move to Kitsap County, known for its natural beauty and livable communities, the County faces new challenges, opportunities, and responsibilities. Kitsap County is a short ferry ride across the Puget Sound from Seattle and has over 200 miles of saltwater shoreline, mountains, estuaries and lakes, forests, and parklands. Diverse and growing unincorporated communities, including the County's largest urban growth area Silverdale and unique small town community Kingston, rely on DCD for their permitting and land use. In partnership with other government entities in Kitsap County, the County is planning now for how to accommodate significant state-mandated growth targets in housing and population. About the Department Kitsap County DCD has earned national awards for its permitting system, public disclosure request system, risk check program, and its workflow management dashboards. It has received two Governor's Awards for comprehensive planning efforts and is recognized for its natural resources program by federal and state agencies as a "go to organization" for Puget Sound water quality restoration efforts. DCD’s mission is to foster the development of quality, affordable, safe, and environmentally sound communities. DCD’s engaged employees are dedicated to delivering effective and efficient services to the citizens of Kitsap County. Nearly all employees are Lean Six Sigma trained and have development plans that encourage career growth at all levels. Please learn more about the department at its website . About the Position The DCD Director reports to the County Administrator, who manages BOCC Departments on behalf of the Board. The role has both outward-facing and internally focused elements. First, the Director serves as the face of the department to the community, engaging with community stakeholders over key planning and land use initiatives. Second, the Director must ensure staff are well-resourced, focused, cared for, heard, and considered, so all work together to execute the department's strategic work plans. The Director facilitates problem-solving for high-level issues having far-reaching impacts on Kitsap County. This position is perfect for those who relish challenges, value public service, and who want to make a visible and lasting impact on local communities in alignment with the Board’s values of Integrity, Welcoming, Professionalism, Accountability, Responsiveness, and Efficiency. Opportunities and Challenges Kitsap is poised to grow in the coming decade, as residents leave surrounding Puget Sound counties to enjoy Kitsap's quality of life and housing market. The new director will partner with external and internal stakeholders to recommend to the Board of Commissioners ways to address some of the department's key challenges, and to take advantage of its opportunities. Some of the challenges include working to implement new regulatory requirements in a way that balances state mandates with maintaining housing affordability and quality of life. Further, as the impacts of climate change become clearer, climate hazards will need to inform planning efforts to foster resiliency. Finally, the department needs to be able to provide leadership on zoning and code revisions that will help to achieve a more integrated, livable built forms in Kitsap County’s urbanizing communities, while maintain natural systems and resource lads that the residents value. The Department has many qualified, experienced staff members who care very deeply for the Kitsap County community and about doing their jobs well and professionally. With a focus on improving services for permit customers, the Department has recently made significant strides in improving speed of permit times, use of technology, and elimination of redundancies. Alongside this, the County, returning from the COVID-19 pandemic, would like to build stronger connections through quality, in-person customer service and community engagement. 2025 is planned to be a significant year of community engagement with an emphasis on Kitsap’s unincorporated area Silverdale and environmental assets in a “Year of the Rural.” Community needs will be mediation, strategic planning, thoughtful discussions of character, public participation and customer service. Job Summary Each at-will appointed position is very unique to the Department they serve. The Community Development Director leads, plans, organizes, and directs the activities of the Department including Permit Services, Planning & Environmental Services, Development Engineering, and Building and Fire Safety. The Director is responsible for the departments Management/Leadership, ensuring that the department fosters a culture of innovation and continuous improvement to meet customer need and achieve the Board of County Commissioners stated goals and policy direction. Typical duties involve staff supervision, departmental policy management, workload/ resource leveling, executive advisory, contract administration, budget, regulation compliance, departmental records and reporting, stake holder collaboration and regional coordination. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Bachelor’s degree in public administration, Planning (Land Use, Urban, Environmental, Long, Current) or closely related field from a college or university accredited by the US Department of Education, and Ten years of progressively responsible professional level experience in a public planning position, including three years of supervisory and managerial responsibilities is required; or Any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: AICP (American Institute of Certified Planners), Master’s degree Public Administration, Political Science, Community Planning, Environmental Planning, or closely related field. Certification as a building official, planner, or professional engineer. ICC (International Code Council) certification, or Experience working with the WA State Growth Management Act. If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver’s license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting and may be required to lift at least 20 pounds. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Management : Plans, organizes, controls, integrates, and evaluates the work of the Department of Community Development: develops, implements, and monitors day to day and long-term plans, goals and objectives focused on achieving the community’s priorities as conveyed through the Board of County Commissioners’ mission, vision and values linked here. Provides managerial assistance to subordinates in planning and implementing programs. Direction : Establishes direction, goals, objectives, and priorities for the department. Plans, organizes, directs, and evaluates the performance of department staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development. Reports on performance and coordinates with HR and County Administrator on personnel changes, growth, and management. Leadership : Provides leadership to develop and retain highly competent, public service-oriented staff through strategy development, recruitment, selection, compensation, training, and day-to-day management practices that support the County’s mission and values. Partners well with other County departments and builds strong relationships with other Department Directors and officials. Identifies specific training needs and gaps within teams and creates plans to remedy. Community Role : Represents the County and department in the community; informs and advises community groups, as well as the County Administrator and Board of County Commissioners, on local and regional community development, environmental and infrastructure planning issues. Builds relationships with diverse stakeholders to ensure Department’s work is understood and clear to all. Broader Context : Monitors national and state-wide developments in building, planning, economic and community development matters; evaluates their impact on County programs and operations; implements departmental process improvement where warranted; represents the County in regional conferences and other forums. Customer Service : Responds to and serves the public promptly and respectfully. Lead staff to exercise thorough, thoughtful, and helpful expertise about building and planning requirements and/or services to all customers in a friendly, open, and unbiased manner. Code Interpretation : Offers and facilitates guidance to County staff members to support clarity, fairness and consistency across the Department in decisions related to application of building and land use codes. Includes Fire Marshal’s office, land use, building inspection, development assistance and other development-related work units. Budget : Managing the presentation of the department's budget, workplan, and reporting with a focus on aligning resources with strategic priorities and evolving workload. Develops and administers departmental budget, including the forecasting of funds for staffing, equipment, materials, and supplies, and monitoring of expenses. Communication : Collaborating with key stakeholders, and effectively and proactively communicating with customers on the status of major projects and initiatives. Innovation : Identifying customers thoughtfully and fostering a culture of innovation to continuously improve on meeting current and emerging customer needs and community engagement expectations. Technology : Utilizing internal and external resources, technology, and continuous improvement techniques to report metrics, improve process, create more capacity and deliver greater value. Process Improvement : Develops and monitors processes and procedures controlling permit applications, plan review, building inspection, and code enforcement; review development approval/denial and the development of recommendation reports and letters. Legislative Review : Reviews and monitors proposed changes to federal, state, and local laws to determine their impact on departmental policies and practices; prepares, coordinate, and implements responses and recommendation to the Board of County Commissioners. Project Management : Plans and directs current and long-range projects related to comprehensive and current planning, zoning, subdivision activities, environmental analysis, building, and code enforcement. Comprehensive Plan and Zoning : Oversees the Comprehensive Plan and zoning code revisions process. Anticipates planning and zoning needs, coordinate with other Directors/disciplines, and facilitates current and long-range planning efforts to develop and implement the City’s strategic vision. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. This position is classified as "at will”. Incumbent's continued employment is at the discretion of the County Administrator and Board of County Commissioners. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Application Process Persons interested in this position should upload a cover letter and current resume when submitting your application. If you have questions regarding this recruitment, please call Mandy at 360-307-4343. Kitsap County is committed to upholding and promoting equal opportunity in employment. We encourage people of all background, cultures, and religions to apply, knowing that a diverse workforce is a strong workforce. We will provide aid in the recruitment, application, and selection process to applicants with disabilities who require such assistance. Compensation The annual salary range for this position is $138k - $177K. Benefits include generous leave, highly subsidized health insurance and participation in the Washington State Public Employees Retirement System. The County also provides access to the State's Deferred Compensation Program. This position will remain open until filled. The first review of applications will start on Monday, May 20, 2024. After the initial review, the first round of interviews will be scheduled, and applications will continue to be reviewed weekly. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
May 01, 2024
Full Time
OVERVIEW Make a difference in your community. Become a part of the Kitsap County team! Do what you love while serving the citizens where you live. Director of Community Development Kitsap County is seeking an experienced leader and director for its Department of Community Development (DCD). This excellent long-term career opportunity will be a great chance for a growth-oriented, staff-development focused leader to help an accomplished team and dynamic community navigate change. The DCD Director, reporting to the Board of County Commissioners (BOCC) through the County Administrator, provides accessible, visible community leadership, and staff development and strategic direction to the 78 employees of the department and the department's myriad customers, partners, and stakeholders. About the County Small communities, friendly people, and miles of waterfront - it's a great place to live, work and play! As more people move to Kitsap County, known for its natural beauty and livable communities, the County faces new challenges, opportunities, and responsibilities. Kitsap County is a short ferry ride across the Puget Sound from Seattle and has over 200 miles of saltwater shoreline, mountains, estuaries and lakes, forests, and parklands. Diverse and growing unincorporated communities, including the County's largest urban growth area Silverdale and unique small town community Kingston, rely on DCD for their permitting and land use. In partnership with other government entities in Kitsap County, the County is planning now for how to accommodate significant state-mandated growth targets in housing and population. About the Department Kitsap County DCD has earned national awards for its permitting system, public disclosure request system, risk check program, and its workflow management dashboards. It has received two Governor's Awards for comprehensive planning efforts and is recognized for its natural resources program by federal and state agencies as a "go to organization" for Puget Sound water quality restoration efforts. DCD’s mission is to foster the development of quality, affordable, safe, and environmentally sound communities. DCD’s engaged employees are dedicated to delivering effective and efficient services to the citizens of Kitsap County. Nearly all employees are Lean Six Sigma trained and have development plans that encourage career growth at all levels. Please learn more about the department at its website . About the Position The DCD Director reports to the County Administrator, who manages BOCC Departments on behalf of the Board. The role has both outward-facing and internally focused elements. First, the Director serves as the face of the department to the community, engaging with community stakeholders over key planning and land use initiatives. Second, the Director must ensure staff are well-resourced, focused, cared for, heard, and considered, so all work together to execute the department's strategic work plans. The Director facilitates problem-solving for high-level issues having far-reaching impacts on Kitsap County. This position is perfect for those who relish challenges, value public service, and who want to make a visible and lasting impact on local communities in alignment with the Board’s values of Integrity, Welcoming, Professionalism, Accountability, Responsiveness, and Efficiency. Opportunities and Challenges Kitsap is poised to grow in the coming decade, as residents leave surrounding Puget Sound counties to enjoy Kitsap's quality of life and housing market. The new director will partner with external and internal stakeholders to recommend to the Board of Commissioners ways to address some of the department's key challenges, and to take advantage of its opportunities. Some of the challenges include working to implement new regulatory requirements in a way that balances state mandates with maintaining housing affordability and quality of life. Further, as the impacts of climate change become clearer, climate hazards will need to inform planning efforts to foster resiliency. Finally, the department needs to be able to provide leadership on zoning and code revisions that will help to achieve a more integrated, livable built forms in Kitsap County’s urbanizing communities, while maintain natural systems and resource lads that the residents value. The Department has many qualified, experienced staff members who care very deeply for the Kitsap County community and about doing their jobs well and professionally. With a focus on improving services for permit customers, the Department has recently made significant strides in improving speed of permit times, use of technology, and elimination of redundancies. Alongside this, the County, returning from the COVID-19 pandemic, would like to build stronger connections through quality, in-person customer service and community engagement. 2025 is planned to be a significant year of community engagement with an emphasis on Kitsap’s unincorporated area Silverdale and environmental assets in a “Year of the Rural.” Community needs will be mediation, strategic planning, thoughtful discussions of character, public participation and customer service. Job Summary Each at-will appointed position is very unique to the Department they serve. The Community Development Director leads, plans, organizes, and directs the activities of the Department including Permit Services, Planning & Environmental Services, Development Engineering, and Building and Fire Safety. The Director is responsible for the departments Management/Leadership, ensuring that the department fosters a culture of innovation and continuous improvement to meet customer need and achieve the Board of County Commissioners stated goals and policy direction. Typical duties involve staff supervision, departmental policy management, workload/ resource leveling, executive advisory, contract administration, budget, regulation compliance, departmental records and reporting, stake holder collaboration and regional coordination. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Bachelor’s degree in public administration, Planning (Land Use, Urban, Environmental, Long, Current) or closely related field from a college or university accredited by the US Department of Education, and Ten years of progressively responsible professional level experience in a public planning position, including three years of supervisory and managerial responsibilities is required; or Any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: AICP (American Institute of Certified Planners), Master’s degree Public Administration, Political Science, Community Planning, Environmental Planning, or closely related field. Certification as a building official, planner, or professional engineer. ICC (International Code Council) certification, or Experience working with the WA State Growth Management Act. If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver’s license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting and may be required to lift at least 20 pounds. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have the opportunity to: Management : Plans, organizes, controls, integrates, and evaluates the work of the Department of Community Development: develops, implements, and monitors day to day and long-term plans, goals and objectives focused on achieving the community’s priorities as conveyed through the Board of County Commissioners’ mission, vision and values linked here. Provides managerial assistance to subordinates in planning and implementing programs. Direction : Establishes direction, goals, objectives, and priorities for the department. Plans, organizes, directs, and evaluates the performance of department staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development. Reports on performance and coordinates with HR and County Administrator on personnel changes, growth, and management. Leadership : Provides leadership to develop and retain highly competent, public service-oriented staff through strategy development, recruitment, selection, compensation, training, and day-to-day management practices that support the County’s mission and values. Partners well with other County departments and builds strong relationships with other Department Directors and officials. Identifies specific training needs and gaps within teams and creates plans to remedy. Community Role : Represents the County and department in the community; informs and advises community groups, as well as the County Administrator and Board of County Commissioners, on local and regional community development, environmental and infrastructure planning issues. Builds relationships with diverse stakeholders to ensure Department’s work is understood and clear to all. Broader Context : Monitors national and state-wide developments in building, planning, economic and community development matters; evaluates their impact on County programs and operations; implements departmental process improvement where warranted; represents the County in regional conferences and other forums. Customer Service : Responds to and serves the public promptly and respectfully. Lead staff to exercise thorough, thoughtful, and helpful expertise about building and planning requirements and/or services to all customers in a friendly, open, and unbiased manner. Code Interpretation : Offers and facilitates guidance to County staff members to support clarity, fairness and consistency across the Department in decisions related to application of building and land use codes. Includes Fire Marshal’s office, land use, building inspection, development assistance and other development-related work units. Budget : Managing the presentation of the department's budget, workplan, and reporting with a focus on aligning resources with strategic priorities and evolving workload. Develops and administers departmental budget, including the forecasting of funds for staffing, equipment, materials, and supplies, and monitoring of expenses. Communication : Collaborating with key stakeholders, and effectively and proactively communicating with customers on the status of major projects and initiatives. Innovation : Identifying customers thoughtfully and fostering a culture of innovation to continuously improve on meeting current and emerging customer needs and community engagement expectations. Technology : Utilizing internal and external resources, technology, and continuous improvement techniques to report metrics, improve process, create more capacity and deliver greater value. Process Improvement : Develops and monitors processes and procedures controlling permit applications, plan review, building inspection, and code enforcement; review development approval/denial and the development of recommendation reports and letters. Legislative Review : Reviews and monitors proposed changes to federal, state, and local laws to determine their impact on departmental policies and practices; prepares, coordinate, and implements responses and recommendation to the Board of County Commissioners. Project Management : Plans and directs current and long-range projects related to comprehensive and current planning, zoning, subdivision activities, environmental analysis, building, and code enforcement. Comprehensive Plan and Zoning : Oversees the Comprehensive Plan and zoning code revisions process. Anticipates planning and zoning needs, coordinate with other Directors/disciplines, and facilitates current and long-range planning efforts to develop and implement the City’s strategic vision. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. This position is classified as "at will”. Incumbent's continued employment is at the discretion of the County Administrator and Board of County Commissioners. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Application Process Persons interested in this position should upload a cover letter and current resume when submitting your application. If you have questions regarding this recruitment, please call Mandy at 360-307-4343. Kitsap County is committed to upholding and promoting equal opportunity in employment. We encourage people of all background, cultures, and religions to apply, knowing that a diverse workforce is a strong workforce. We will provide aid in the recruitment, application, and selection process to applicants with disabilities who require such assistance. Compensation The annual salary range for this position is $138k - $177K. Benefits include generous leave, highly subsidized health insurance and participation in the Washington State Public Employees Retirement System. The County also provides access to the State's Deferred Compensation Program. This position will remain open until filled. The first review of applications will start on Monday, May 20, 2024. After the initial review, the first round of interviews will be scheduled, and applications will continue to be reviewed weekly. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
Cal State University (CSU) Maritime Academy
200 Maritime Academy Drive, Vallejo, CA 94590, USA
Working Title: Director of Admissions Classification Title: Administrator II Department Name: Admissions and Outreach Time Base: Full-time Pay Plan: 12 month Bargaining Unit: M80 (Management/MPP) Employment Type: MPP - this position is part of the California State University Management Personnel Plan (MPP). No tenure or permanent status can be achieved within the MPP. Salary Range: Hiring salary is budgeted/anticipated at $8,750 - $10,000 per month commensurate with education and experience CSU Salary Range: $4,812-$$ 15,449 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled, a review of applications will begin Thursday, April 18, 2024, and the review period may end at any time thereafter. Position Summary: The Director of Admissions reports to the Vice President of Student Affairs and is responsible for the leadership and management of all administrative and operational functions of first-time freshman, transfer, and graduate admissions. The Director of Admissions provides leadership and direction over admission processing for undergraduate and graduate applicants. The Director of Admissions utilizes modern and innovative tools to oversee and support the evaluation, and admissions and supports recruitment, registration, and retention efforts at Cal Maritime. The incumbent is responsible for maintaining an admission process that is efficient, responsive, data-informed, and student-focused. Specifically, the Director of Admissions facilitates student admissions and supervises and maintains the PeopleSoft Campus Solutions. This position is responsible for developing and implementing strategic plans that utilize technology including PeopleSoft and Liaison, including CRM, data analysis, reporting and visualization, and predictive and prescriptive modeling, to improve. the admissions and enrollment process. The Director of Admissions is responsible for working collaboratively and partnering with campus leadership, faculty, staff, and the auxiliary boards to enhance student service and improve operations and academic policies. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Administration and Oversight of Admissions Department Oversee and perform all application review, processing, and final decision notifications, including applicant follow-up, as necessary. Coordinate and assist with all transfer admissions and articulation processes. Assist with graduate student application processing. Manage the evaluation of all admissions applications and serve as the primary admissions evaluator for Cal Maritime. Ensure best practice customer service for all, especially for students and families from culturally, socially, and economically diverse backgrounds. Ensure timely, accurate, and comprehensive engagement with students and the campus community throughout the enrollment process. Create and maintain admission policies and procedures. Conduct and oversee the evaluation and processing of undergraduate admission applications. Prepare, monitor, execute, and evaluate goals and objectives for the Office of Admissions. Oversee a customer-service-focused program that assists students and their families from culturally, socially, and economically diverse backgrounds. Provide timely, accurate, and comprehensive services to students and the campus community throughout the recruitment and admission process. Collect and analyze data to inform and direct recruiting, admission, and enrollment activities, and to evaluate the accomplishment of immediate and long-term enrollment objectives Help develop recruitment and marketing materials for annual communication plans to guide prospective students, families, counselors, and community-based organizations successfully through the admission funnel. Assist in developing the marketing and communication budgets. Work effectively with the individuals in the Admissions, Enrollment, Marketing, and Financial Aid Offices, campus partners, Alumni, and external partners to develop strategies for marketing, outreach, and new student enrollment. Represent the university at outreach, recruitment, and community functions. Support the cross-training of admission and enrollment marketing staff on admission, and outreach and recruitment-related policies and processes to ensure coverage and excellent student service. Ensures confidentiality around sensitive issues. Ensure compliance with all federal, state, and University regulations, including Title 5 of the California Administrative Code and the California State University system. Mentor staff and provide growth and development opportunities. Act as a mediator when conflict arises. Schedule and assign work. Provide or delegate training and orientation. Ensure that policies and directions are interpreted, communicated, and implemented into daily activities within the unit. Monitor and provide timely and effective feedback. Conduct performance evaluations. Counsel employees, initiate corrective action, or discipline employees if needed. Work with various campus liaisons such as Athletics, EOP, Academic Affairs, and Marine Programs regarding admissions and enrollment. Complete other duties as assigned. Strategic Communications Management Participate in the development of recruitment and marketing materials, social media support, and data collection. These tactics contribute directly to the development of annual communication plans to guide prospective students through all parts of the Admissions funnel. Assist in developing the marketing and communication budgets. Technology Provide management oversight for the effective application of technology and the development, enhancement, and maintenance of the admissions modules within an integrated PeopleSoft/CMS database; document management system; and the CSU Cal State Apply online admissions application. Contribute to the development, enhancement, and maintenance of the Constituent Relationship Management (CRM) electronic recruitment and communication platform and other e-recruitment and cross-media recruitment tools. Identify and facilitate technology projects and improved business processes to enhance efficiency and delivery of service. Coordination of Activities External to the Department Work closely with the campus community for the purpose of building effective relationships and communicating the strategies and actions of the Office of Admissions. Serve on advisory committees external to the University, and service and advisory committees internal to the University, and maintain professional affiliations. Attend federal, state, and professional admissions information and training conferences. Monitor the state, regional, and national environments, apprising senior management of potential changes that may impact the University Required Qualifications: Education and Experience: Bachelor’s degree in a related field plus a minimum of six years of progressively responsible work experience in higher education registration and records, graduation evaluation, enrollment management, or student services, which includes a minimum of two years leading and/or supervising the work of others; or an equivalent combination of education and experience Demonstrated Knowledge, Skills, and Abilities: Must have the knowledge, skills, and abilities to perform the responsibilities of this position as stated in the sections for Essential Functions and Responsibilities, Work Lead Responsibilities (if applicable), and General Guidelines and Expectations. Knowledge: Incumbent must possess: Comprehensive knowledge of: Effective supervisory practices and techniques, employee-employer relationships, and the management of a unit. Demonstrated knowledge of information and communication technologies in admission management. University infrastructure, policies, and procedures. Thorough knowledge of: Procedures and practices to develop and implement recruitment plans. Statistical analysis, current research, marketing, and recruitment trends. Organizational development and administrative, personnel, and fiscal management. Demonstrated knowledge of information and communication technologies in admission management. Skills: Incumbent must possess: Evidence of a strong personal commitment to diversity. Effective leadership and motivational skills. Excellent verbal, written, and public speaking skills. Excellent data analysis skills. Strong interpersonal, planning, and organizational skills. Advanced analytical, problem-solving, and critical thinking skills within a complex work environment, and a strong commitment to equal opportunity. Independent judgment and critical decision-making skills. Abilities: Incumbent must have the ability to: Organize resources, especially staff, to meet program goals. Establish and maintain cooperative working relationships with a diverse population of faculty, staff, and others, including students from all backgrounds representing various attitudes and value systems. Work in a collaborative and collegial manner, and function cooperatively and productively as a member of a unit. Develop and maintain relationships with the appropriate officials at high schools, other state colleges and universities, the Chancellor's Office, and the State of California. Envision needed changes and improvements in the program area. Define, review, and implement different or creative solutions to unusual or complex problems. Adapt to the dynamics of organizational, procedural, and policy changes. Adjust to change (e.g., work environment and technology). Use standard office equipment (e.g., computers, copiers, printers, phones) and standard office software packages (e.g., Microsoft Office Suite, PeopleSoft, Cal State Apply, CRM, Liaison Perceptive *Content, CRA, Insight, ASSIST, and UC Doorways). Work with forms of electronic recruitment, including web-based, e-mail, CRM, and social media systems. Perform other duties as assigned. Preferred Qualifications: Demonstrated commitment and ability to advance the University’s goals in the areas of diversity and inclusive excellence. Master’s degree and a minimum of three years of experience as noted above Work experience in an academic setting, ideally Public Higher Education. Hours of Work/Travel: Travel outside of normal business hours. Ability to work evenings and weekends as appropriate. Physical, Mental, and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds Background Check: Satisfactory completion of a background check (including a criminal records check, credit check, DMV records check, and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 05, 2024
Working Title: Director of Admissions Classification Title: Administrator II Department Name: Admissions and Outreach Time Base: Full-time Pay Plan: 12 month Bargaining Unit: M80 (Management/MPP) Employment Type: MPP - this position is part of the California State University Management Personnel Plan (MPP). No tenure or permanent status can be achieved within the MPP. Salary Range: Hiring salary is budgeted/anticipated at $8,750 - $10,000 per month commensurate with education and experience CSU Salary Range: $4,812-$$ 15,449 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled, a review of applications will begin Thursday, April 18, 2024, and the review period may end at any time thereafter. Position Summary: The Director of Admissions reports to the Vice President of Student Affairs and is responsible for the leadership and management of all administrative and operational functions of first-time freshman, transfer, and graduate admissions. The Director of Admissions provides leadership and direction over admission processing for undergraduate and graduate applicants. The Director of Admissions utilizes modern and innovative tools to oversee and support the evaluation, and admissions and supports recruitment, registration, and retention efforts at Cal Maritime. The incumbent is responsible for maintaining an admission process that is efficient, responsive, data-informed, and student-focused. Specifically, the Director of Admissions facilitates student admissions and supervises and maintains the PeopleSoft Campus Solutions. This position is responsible for developing and implementing strategic plans that utilize technology including PeopleSoft and Liaison, including CRM, data analysis, reporting and visualization, and predictive and prescriptive modeling, to improve. the admissions and enrollment process. The Director of Admissions is responsible for working collaboratively and partnering with campus leadership, faculty, staff, and the auxiliary boards to enhance student service and improve operations and academic policies. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Administration and Oversight of Admissions Department Oversee and perform all application review, processing, and final decision notifications, including applicant follow-up, as necessary. Coordinate and assist with all transfer admissions and articulation processes. Assist with graduate student application processing. Manage the evaluation of all admissions applications and serve as the primary admissions evaluator for Cal Maritime. Ensure best practice customer service for all, especially for students and families from culturally, socially, and economically diverse backgrounds. Ensure timely, accurate, and comprehensive engagement with students and the campus community throughout the enrollment process. Create and maintain admission policies and procedures. Conduct and oversee the evaluation and processing of undergraduate admission applications. Prepare, monitor, execute, and evaluate goals and objectives for the Office of Admissions. Oversee a customer-service-focused program that assists students and their families from culturally, socially, and economically diverse backgrounds. Provide timely, accurate, and comprehensive services to students and the campus community throughout the recruitment and admission process. Collect and analyze data to inform and direct recruiting, admission, and enrollment activities, and to evaluate the accomplishment of immediate and long-term enrollment objectives Help develop recruitment and marketing materials for annual communication plans to guide prospective students, families, counselors, and community-based organizations successfully through the admission funnel. Assist in developing the marketing and communication budgets. Work effectively with the individuals in the Admissions, Enrollment, Marketing, and Financial Aid Offices, campus partners, Alumni, and external partners to develop strategies for marketing, outreach, and new student enrollment. Represent the university at outreach, recruitment, and community functions. Support the cross-training of admission and enrollment marketing staff on admission, and outreach and recruitment-related policies and processes to ensure coverage and excellent student service. Ensures confidentiality around sensitive issues. Ensure compliance with all federal, state, and University regulations, including Title 5 of the California Administrative Code and the California State University system. Mentor staff and provide growth and development opportunities. Act as a mediator when conflict arises. Schedule and assign work. Provide or delegate training and orientation. Ensure that policies and directions are interpreted, communicated, and implemented into daily activities within the unit. Monitor and provide timely and effective feedback. Conduct performance evaluations. Counsel employees, initiate corrective action, or discipline employees if needed. Work with various campus liaisons such as Athletics, EOP, Academic Affairs, and Marine Programs regarding admissions and enrollment. Complete other duties as assigned. Strategic Communications Management Participate in the development of recruitment and marketing materials, social media support, and data collection. These tactics contribute directly to the development of annual communication plans to guide prospective students through all parts of the Admissions funnel. Assist in developing the marketing and communication budgets. Technology Provide management oversight for the effective application of technology and the development, enhancement, and maintenance of the admissions modules within an integrated PeopleSoft/CMS database; document management system; and the CSU Cal State Apply online admissions application. Contribute to the development, enhancement, and maintenance of the Constituent Relationship Management (CRM) electronic recruitment and communication platform and other e-recruitment and cross-media recruitment tools. Identify and facilitate technology projects and improved business processes to enhance efficiency and delivery of service. Coordination of Activities External to the Department Work closely with the campus community for the purpose of building effective relationships and communicating the strategies and actions of the Office of Admissions. Serve on advisory committees external to the University, and service and advisory committees internal to the University, and maintain professional affiliations. Attend federal, state, and professional admissions information and training conferences. Monitor the state, regional, and national environments, apprising senior management of potential changes that may impact the University Required Qualifications: Education and Experience: Bachelor’s degree in a related field plus a minimum of six years of progressively responsible work experience in higher education registration and records, graduation evaluation, enrollment management, or student services, which includes a minimum of two years leading and/or supervising the work of others; or an equivalent combination of education and experience Demonstrated Knowledge, Skills, and Abilities: Must have the knowledge, skills, and abilities to perform the responsibilities of this position as stated in the sections for Essential Functions and Responsibilities, Work Lead Responsibilities (if applicable), and General Guidelines and Expectations. Knowledge: Incumbent must possess: Comprehensive knowledge of: Effective supervisory practices and techniques, employee-employer relationships, and the management of a unit. Demonstrated knowledge of information and communication technologies in admission management. University infrastructure, policies, and procedures. Thorough knowledge of: Procedures and practices to develop and implement recruitment plans. Statistical analysis, current research, marketing, and recruitment trends. Organizational development and administrative, personnel, and fiscal management. Demonstrated knowledge of information and communication technologies in admission management. Skills: Incumbent must possess: Evidence of a strong personal commitment to diversity. Effective leadership and motivational skills. Excellent verbal, written, and public speaking skills. Excellent data analysis skills. Strong interpersonal, planning, and organizational skills. Advanced analytical, problem-solving, and critical thinking skills within a complex work environment, and a strong commitment to equal opportunity. Independent judgment and critical decision-making skills. Abilities: Incumbent must have the ability to: Organize resources, especially staff, to meet program goals. Establish and maintain cooperative working relationships with a diverse population of faculty, staff, and others, including students from all backgrounds representing various attitudes and value systems. Work in a collaborative and collegial manner, and function cooperatively and productively as a member of a unit. Develop and maintain relationships with the appropriate officials at high schools, other state colleges and universities, the Chancellor's Office, and the State of California. Envision needed changes and improvements in the program area. Define, review, and implement different or creative solutions to unusual or complex problems. Adapt to the dynamics of organizational, procedural, and policy changes. Adjust to change (e.g., work environment and technology). Use standard office equipment (e.g., computers, copiers, printers, phones) and standard office software packages (e.g., Microsoft Office Suite, PeopleSoft, Cal State Apply, CRM, Liaison Perceptive *Content, CRA, Insight, ASSIST, and UC Doorways). Work with forms of electronic recruitment, including web-based, e-mail, CRM, and social media systems. Perform other duties as assigned. Preferred Qualifications: Demonstrated commitment and ability to advance the University’s goals in the areas of diversity and inclusive excellence. Master’s degree and a minimum of three years of experience as noted above Work experience in an academic setting, ideally Public Higher Education. Hours of Work/Travel: Travel outside of normal business hours. Ability to work evenings and weekends as appropriate. Physical, Mental, and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds Background Check: Satisfactory completion of a background check (including a criminal records check, credit check, DMV records check, and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Director of Admissions Department of Admissions Job #538210 Close Date: Monday, May 27, 2024 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #538210) Administrator II, Director of Admissions, Salary Range: $4,812 - $15,449 monthly. Hiring Range: $10,000 - $11,083 monthly. This is a full-time, benefited, exempt permanent position in Department of Admissions. This position is an Administrator _ in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Reporting to the Executive Director of Enrollment Management, the Director of Admissions is responsible for the overall leadership, strategy, and tactical implementation of student recruitment, yield, and admissions to achieve the goals outlined in the university's strategic enrollment plan. Key Responsibilities: Leadership, Goal Setting, Collaboration and Organizational Oversight - 25% Collaborate with the Vice President of Enrollment Management & Student Success, the Executive Director of Enrollment Management, and campus leadership in setting annual enrollment goals. Develop a comprehensive recruitment plan from search through enrollment for each student population. Lead the admissions organization, setting the tone and culture, to implement the annual enrollment plan. Develop the admissions organization through training and professional development, ensuring best-in-class management practices are implemented to hire and retain a high-performance team and culture. Off-Campus Recruitment - 10% In conjunction with the Associate Director of Outreach, oversee the off-campus recruitment strategy, setting implementation guidelines and expectations. Collaborate with campus partners to infuse recruitment in the campus culture - including Academic Affairs and Athletics. Ensure the team manages positive relationships with key partners in each territory on behalf of Cal Poly Humboldt and the CSU system in support of the institution’s mission of diversity, access, and full representation of California’s demographics. On-Campus Recruitment: Daily Visit Experiences and Special Events - 10% In conjunction with the Visit Experience Coordinator, oversee the strategy and implementation of campus visit experiences, including robust programming for the local service area. Utilize data, best practices, & innovative strategies to drive visit attendance and maximize yield. Admissions Strategy - 10% In coordination with the Registrar, ensure proper communication of admissions policies and procedures during outreach and recruitment activities, and counselor support of application completion efforts. Focus on continuous process Improvement that aligns policy, procedure, and work with admissions strategies. Operational Leadership - 10% Oversee the operational functions of the office in close collaboration with the University Registrar. Ensure the organization is following CRM best practices. Collaborate with University IT and IR professionals as needed. Ensure accurate data collection and management practices are followed to assess results in every area accurately. Communications - 10% Collaborate with the Strategic Student Communications team to strategize and create communications using all marketing channels, from recruitment to enrollment in support of the annual enrollment plan. Ensure all recruitment and admission communications are both timely and accurate. Lead and Direct Search - 5% Facilitate the search program for Humboldt from name purchase, data collection and coding, to inquiry generation through collaboration with the third-party vendor. Regularly monitor the communication campaigns to meet conversion rate goals and modify plans as needed. Budget - 10% Direct and manage the organizational & fiscal planning of the admissions department. Create strategies to optimize the organization's budgets and spending. Monitor spending patterns and lead monthly budget meetings. Negotiate contracts with third-party vendors in line with university policies. Other - 5% Other duties as assigned in support of enrollment and broader campus efforts, including committee service, special events, and community outreach. Other Duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience building successful admissions programs that meet and exceed the needs of the institution and prospective students and their families. Demonstrated experience successfully managing teams to quantified goals in environments with complex enrollment models with multiple variables and goals, sales of complex products and solutions, or with robust customer attainment objectives. Demonstrated ability to develop complex models based on head count, revenue, and yield projections. Demonstrated experience building high-performing teams distributed across multiple markets. Experience working in defined markets with defined goals and objectives. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education. Demonstrated ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Demonstrated commitment and/or experience promoting and fostering a learning environment that is supportive of individuals from diverse backgrounds. Demonstrated commitment to recruiting and hiring diverse candidates. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education. An understanding of the dynamics of diversity in higher education and a demonstrated ability to incorporate this understanding, as appropriate, in all levels of your work. Minimum Qualifications: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. A minimum of five years of progressively responsible higher education experience and delivery of services and programs to students and external constituents. General knowledge of the principles, practices, and trends of the student services area as well as in-depth knowledge of the policies, procedures and practices of outreach and recruitment activities to include in-state and out-of-state recruitment. Preferred Qualifications: Minimum of five years’ experience in high-volume admissions environments including outreach, recruitment, campus tours, market-based recruitment. Broad-based knowledge of technology including analytical tools, systems of record, and customer relationship management solutions, preferably Slate, PeopleSoft, and Oracle Business Insight. A Master's degree in a related field is preferred with three years’ experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management and special programs. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on Monday, May 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3312 Publication Date: April 25, 2024 Advertised: Apr 25 2024 Pacific Daylight Time Applications close: May 27 2024 Pacific Daylight Time Closing Date/Time:
Apr 26, 2024
Director of Admissions Department of Admissions Job #538210 Close Date: Monday, May 27, 2024 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #538210) Administrator II, Director of Admissions, Salary Range: $4,812 - $15,449 monthly. Hiring Range: $10,000 - $11,083 monthly. This is a full-time, benefited, exempt permanent position in Department of Admissions. This position is an Administrator _ in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Reporting to the Executive Director of Enrollment Management, the Director of Admissions is responsible for the overall leadership, strategy, and tactical implementation of student recruitment, yield, and admissions to achieve the goals outlined in the university's strategic enrollment plan. Key Responsibilities: Leadership, Goal Setting, Collaboration and Organizational Oversight - 25% Collaborate with the Vice President of Enrollment Management & Student Success, the Executive Director of Enrollment Management, and campus leadership in setting annual enrollment goals. Develop a comprehensive recruitment plan from search through enrollment for each student population. Lead the admissions organization, setting the tone and culture, to implement the annual enrollment plan. Develop the admissions organization through training and professional development, ensuring best-in-class management practices are implemented to hire and retain a high-performance team and culture. Off-Campus Recruitment - 10% In conjunction with the Associate Director of Outreach, oversee the off-campus recruitment strategy, setting implementation guidelines and expectations. Collaborate with campus partners to infuse recruitment in the campus culture - including Academic Affairs and Athletics. Ensure the team manages positive relationships with key partners in each territory on behalf of Cal Poly Humboldt and the CSU system in support of the institution’s mission of diversity, access, and full representation of California’s demographics. On-Campus Recruitment: Daily Visit Experiences and Special Events - 10% In conjunction with the Visit Experience Coordinator, oversee the strategy and implementation of campus visit experiences, including robust programming for the local service area. Utilize data, best practices, & innovative strategies to drive visit attendance and maximize yield. Admissions Strategy - 10% In coordination with the Registrar, ensure proper communication of admissions policies and procedures during outreach and recruitment activities, and counselor support of application completion efforts. Focus on continuous process Improvement that aligns policy, procedure, and work with admissions strategies. Operational Leadership - 10% Oversee the operational functions of the office in close collaboration with the University Registrar. Ensure the organization is following CRM best practices. Collaborate with University IT and IR professionals as needed. Ensure accurate data collection and management practices are followed to assess results in every area accurately. Communications - 10% Collaborate with the Strategic Student Communications team to strategize and create communications using all marketing channels, from recruitment to enrollment in support of the annual enrollment plan. Ensure all recruitment and admission communications are both timely and accurate. Lead and Direct Search - 5% Facilitate the search program for Humboldt from name purchase, data collection and coding, to inquiry generation through collaboration with the third-party vendor. Regularly monitor the communication campaigns to meet conversion rate goals and modify plans as needed. Budget - 10% Direct and manage the organizational & fiscal planning of the admissions department. Create strategies to optimize the organization's budgets and spending. Monitor spending patterns and lead monthly budget meetings. Negotiate contracts with third-party vendors in line with university policies. Other - 5% Other duties as assigned in support of enrollment and broader campus efforts, including committee service, special events, and community outreach. Other Duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Demonstrated experience building successful admissions programs that meet and exceed the needs of the institution and prospective students and their families. Demonstrated experience successfully managing teams to quantified goals in environments with complex enrollment models with multiple variables and goals, sales of complex products and solutions, or with robust customer attainment objectives. Demonstrated ability to develop complex models based on head count, revenue, and yield projections. Demonstrated experience building high-performing teams distributed across multiple markets. Experience working in defined markets with defined goals and objectives. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education. Demonstrated ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Demonstrated commitment and/or experience promoting and fostering a learning environment that is supportive of individuals from diverse backgrounds. Demonstrated commitment to recruiting and hiring diverse candidates. Demonstrated knowledge and familiarity addressing issues of concern facing students from diverse backgrounds in higher education. An understanding of the dynamics of diversity in higher education and a demonstrated ability to incorporate this understanding, as appropriate, in all levels of your work. Minimum Qualifications: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. A minimum of five years of progressively responsible higher education experience and delivery of services and programs to students and external constituents. General knowledge of the principles, practices, and trends of the student services area as well as in-depth knowledge of the policies, procedures and practices of outreach and recruitment activities to include in-state and out-of-state recruitment. Preferred Qualifications: Minimum of five years’ experience in high-volume admissions environments including outreach, recruitment, campus tours, market-based recruitment. Broad-based knowledge of technology including analytical tools, systems of record, and customer relationship management solutions, preferably Slate, PeopleSoft, and Oracle Business Insight. A Master's degree in a related field is preferred with three years’ experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management and special programs. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on Monday, May 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3312 Publication Date: April 25, 2024 Advertised: Apr 25 2024 Pacific Daylight Time Applications close: May 27 2024 Pacific Daylight Time Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Director of Communications - Executive Office of the Trial Court Pay Grade: Executive Management Starting Pay: $134,294.41 - $190,293.97 Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. ORGANIZATIONAL PROFILE : http://www.mass.gov/courts/admin/aotc.html Notes: This position is a full-time, in-person position based in Boston. Position Summary: Under the direction of the Chief Justice of the Trial Court and the Court Administrator, the Director of Communications has the responsibility to ensure the integration and communication of strategic policy, planning, and operational priorities and initiatives. The Director of Communications carries out the directives of the Chief Justice and Court Administrator as they support the work of the Departmental Chief Justices, Commissioners, Deputy Court Administrators, Directors, and other court officials of the Trial Court to facilitate the administration of justice. The Director of Communications plans, oversees and facilitates Trial Court communications, as well as a range of Executive Office initiatives and programs that enhance the achievement of Trial Court goals and objectives. The Director also partners with the Director of Policy & Administration to build and support Trial Court partnerships with both internal and external constituencies on behalf of the Chief Justice and Court Administrator. The Director of Communications serves as a member of the Trial Court executive management team, playing a key role in advancing initiatives and projects prioritized by the Chief Justice and Court Administrator. An ability to exercise considerable independent judgment and initiative is required and encouraged. Supervision Received: General direction is provided by the Chief Justice of the Trial Court and the Court Administrator under established guidelines. Duties: Ensures coordination and communication of policy, administrative, and management efforts within the Executive Office of the Trial Court, with the Supreme Judicial Court, and between the Executive Office, Office of Court Management, and the Trial Court Departments; facilitates communication and transmittal of information between the Executive Office and all stakeholders; Coordinates all Trial Court communications in collaboration with the Public Information Office of the Supreme Judicial Court; oversees the communications and web team in the development and implementation of internal and external communications strategies and programs, messages and materials; digital communications and social media outreach; Works with the Executive Office of the Trial Court, Chief Justices, Deputy Court Administrators, and the Office of Court Management Directors to facilitate the communication and achievement of goals and objectives; works with Departmental Administrative Offices in the planning and implementation of special projects and programs, such as Excellence Awards and Innovation Grants; Serves as liaison with Trial Court officials, other state agency personnel, and representatives of outside agencies to ensure accurate collection of information and completion of collaborative initiatives and projects; Coordinates the development of programs and practices to support continuous improvement; monitors progress on a wide range of matters of organizational importance; Represents the Chief Justice of the Trial Court and the Court Administrator in various forums, committees, and proceedings; serves on committees as appointed by the Court Administrator or the Chief Justice of the Trial Court; Assists and advises the Chief Justice of the Trial Court and Court Administrator to improve collaboration across the organization; Partners with the Director of Policy & Administration in assisting and advising the Chief Justice of the Trial Court and the Court Administrator with the operation of the Executive Office of the Trial Court Participates and, when needed, oversees meetings, workshops and seminars to convey and/or gather information required to improve operations and support innovations in programs and services; Performs other duties and responsibilities as designated by the Chief Justice of the Trial Court and Court Administrator; Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Director of Communications: Education, Skills, and Experience : A bachelor’s degree from an accredited college or university; a graduate degree in communications, public or business administration, law or similar program is preferred. Seven years of senior management experience in communications, program management, public or business administration. Equivalent combinations of education and/or experience will be considered for meeting the minimum requirements. Proven ability and experience in the management and oversight of programs and operations; Proven ability to determine difficulties likely to be encountered in large-scale projects and to develop effective strategies for overcoming those problems; Outstanding organizational communications skills and the ability to produce briefings, presentations, reports, and other documents quickly and effectively for chief justices and court administrators; Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, media and the general public to maintain effective working relationships; Ability to supervise, direct, evaluate, and discipline staff as appropriate. Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations; Ability to use data to diagnose problems and make recommendations to facilitate enhancements and efficiencies in court operations; working comfortably in sensitive, sometimes complex or ambiguous circumstances; to work independently, establishing reasonable bounds to the scope of assignments; Ability to use technology tools to record and track progress; and Considerable knowledge of the operations of state government, and preferably the Massachusetts Trial Court. Closing Date/Time: 2024-08-06
May 07, 2024
Full Time
Title: Director of Communications - Executive Office of the Trial Court Pay Grade: Executive Management Starting Pay: $134,294.41 - $190,293.97 Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. ORGANIZATIONAL PROFILE : http://www.mass.gov/courts/admin/aotc.html Notes: This position is a full-time, in-person position based in Boston. Position Summary: Under the direction of the Chief Justice of the Trial Court and the Court Administrator, the Director of Communications has the responsibility to ensure the integration and communication of strategic policy, planning, and operational priorities and initiatives. The Director of Communications carries out the directives of the Chief Justice and Court Administrator as they support the work of the Departmental Chief Justices, Commissioners, Deputy Court Administrators, Directors, and other court officials of the Trial Court to facilitate the administration of justice. The Director of Communications plans, oversees and facilitates Trial Court communications, as well as a range of Executive Office initiatives and programs that enhance the achievement of Trial Court goals and objectives. The Director also partners with the Director of Policy & Administration to build and support Trial Court partnerships with both internal and external constituencies on behalf of the Chief Justice and Court Administrator. The Director of Communications serves as a member of the Trial Court executive management team, playing a key role in advancing initiatives and projects prioritized by the Chief Justice and Court Administrator. An ability to exercise considerable independent judgment and initiative is required and encouraged. Supervision Received: General direction is provided by the Chief Justice of the Trial Court and the Court Administrator under established guidelines. Duties: Ensures coordination and communication of policy, administrative, and management efforts within the Executive Office of the Trial Court, with the Supreme Judicial Court, and between the Executive Office, Office of Court Management, and the Trial Court Departments; facilitates communication and transmittal of information between the Executive Office and all stakeholders; Coordinates all Trial Court communications in collaboration with the Public Information Office of the Supreme Judicial Court; oversees the communications and web team in the development and implementation of internal and external communications strategies and programs, messages and materials; digital communications and social media outreach; Works with the Executive Office of the Trial Court, Chief Justices, Deputy Court Administrators, and the Office of Court Management Directors to facilitate the communication and achievement of goals and objectives; works with Departmental Administrative Offices in the planning and implementation of special projects and programs, such as Excellence Awards and Innovation Grants; Serves as liaison with Trial Court officials, other state agency personnel, and representatives of outside agencies to ensure accurate collection of information and completion of collaborative initiatives and projects; Coordinates the development of programs and practices to support continuous improvement; monitors progress on a wide range of matters of organizational importance; Represents the Chief Justice of the Trial Court and the Court Administrator in various forums, committees, and proceedings; serves on committees as appointed by the Court Administrator or the Chief Justice of the Trial Court; Assists and advises the Chief Justice of the Trial Court and Court Administrator to improve collaboration across the organization; Partners with the Director of Policy & Administration in assisting and advising the Chief Justice of the Trial Court and the Court Administrator with the operation of the Executive Office of the Trial Court Participates and, when needed, oversees meetings, workshops and seminars to convey and/or gather information required to improve operations and support innovations in programs and services; Performs other duties and responsibilities as designated by the Chief Justice of the Trial Court and Court Administrator; Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Director of Communications: Education, Skills, and Experience : A bachelor’s degree from an accredited college or university; a graduate degree in communications, public or business administration, law or similar program is preferred. Seven years of senior management experience in communications, program management, public or business administration. Equivalent combinations of education and/or experience will be considered for meeting the minimum requirements. Proven ability and experience in the management and oversight of programs and operations; Proven ability to determine difficulties likely to be encountered in large-scale projects and to develop effective strategies for overcoming those problems; Outstanding organizational communications skills and the ability to produce briefings, presentations, reports, and other documents quickly and effectively for chief justices and court administrators; Strong interpersonal skills and the ability to work professionally with court officials, judges, attorneys, media and the general public to maintain effective working relationships; Ability to supervise, direct, evaluate, and discipline staff as appropriate. Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations; Ability to use data to diagnose problems and make recommendations to facilitate enhancements and efficiencies in court operations; working comfortably in sensitive, sometimes complex or ambiguous circumstances; to work independently, establishing reasonable bounds to the scope of assignments; Ability to use technology tools to record and track progress; and Considerable knowledge of the operations of state government, and preferably the Massachusetts Trial Court. Closing Date/Time: 2024-08-06
ABOUT THE POSITION The Deputy Director of Community Development-Planning is an essential member of the Community Development Department management team. This position will work closely with the Director of Community Development and other Division Managers to achieve the goals of the community through a collaborative efforts. The position requires a business-friendly approach, a creative problem-solving mind-set, and a focus on quality customer service. The Deputy Director of Community Development - Planning reports to the Director of Community Development whose Department includes the Divisions of Planning, Building and Safety, and Code Enforcement. The deadline for the first review of applications is 11:59 p.m. on Wednesday, April 24, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The City of Downey is a dynamic, thriving community with a diverse land use base, encompasses 12.41 square miles and is home to over 113,000 residents. It is centrally located in the heart of Los Angeles County, about 15 miles from Downtown Los Angeles and 5 miles from Orange County. Downey is the tenth most populous city is Los Angeles County with new high profile developments and key planning projects on the horizon. The Deputy Director of Community Development - Planning position is a key leader in the department who reports directly to the Director of Community Development and may fill in during her absence. Under general direction, the Deputy Director of Community Development - Planning is tasked with managing the day-to-day operations of the Planning Division while also providing lead support for projects and administrative duties across divisions. The City of Downey is seeking a future-focused Community Development professional with a relentless passion for excellence. The ideal candidate will be excited about the opportunity to take a key management role in a multi-faceted department that thrives on achieving goals as a team. Considered a visionary in the industry, this individual will have a reputation for advancing activities that support a collective vision and enhance community pride. An inspiring and hardworking leader who has mastered the art of helping others see what's possible, the ideal candidate will be of the highest integrity and considered a role model in the profession. This person will have the ability to approach day-to-day operations with an optimistic can-do attitude and a constant eye toward results and continuous improvement. Familiarity with technology and tools that support contemporary business practices and maximum efficiency, coupled with a track record that reflects data-driven decision making and the delivery of exceptional outcomes, will be expected. Proven success with modernizing systems and processes and other significant change efforts will also be considered favorably. The individual selected will be a unifying mentor and team builder who prioritizes people and the needs of the team. Known for being enthusiastic about people and their work, this person will also be an outstanding people manager capable of fostering an inclusive culture that is also characterized by high standards, accountability, and trust. The ideal candidate will be a highly engaged and motivating manager who is generous with recognition and feedback, and supportive of innovation and creative problem solving. This person will know how to foster healthy internal debates to arrive at the best outcomes as one cohesive team. * The position title is currently "City Planner" and is anticipated to be updated to "Deputy Director of Community Development - Planning" to align with the assigned duties. The position title change is expected to take place during the budget approval process by July 1, 2024. * This position is classified as an "Executive, Mid-management, Confidential Exempt" position. The City offers a competitive benefits package, including 100% City-paid medical insurance coverage up to the CalPERS Kaiser Plan (2024 rates) with the option of selecting an HMO or PPO plan; dental and vision insurance; voluntary deferred compensation plans; group life insurance ; 12 paid holidays per calendar year; optional health and dependent care flexible spending accounts; behavioral wellness program, a generous tuition reimbursement program, city-paid professional memberships and trainings; and a "9/80" work schedule. Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across the board pay range increase. This position is FLSA exempt, non-represented, and serves in an "at-will" capacity. Salary and benefits are established by City Council Resolution for classifications designated as Executive, Mid-Management, Confidential/Exempt. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Oversees the municipal planning operations of the City and is responsible for the management and supervision of the professional and clerical staff of the Planning Division. Conducts employee evaluation, training, staffing development and discipline; track and evaluate program goals and objectives for the Planning Division. Manages the Planning Counter functions, while assuring exceptional customers service. Processes private development projects through the City's project review system, in coordination with other City Departments. Manages the City's Inter-Departmental Development Review Committee. Administers the City Zoning Code, Specific Plans, Master Plan, General Plan, and other development related ordinances and regulations. Ensures that the public and development community receive complete and courteous service and ensures that the Planning Division works cooperatively with other departments. Assists with the management of Planning Commission meetings and agenda processes by preparing and overseeing the preparation of agenda reports and supporting reports for the City Planning Commission. Assist with the preparation of City Council reports and other meetings, as needed. Prepares reports and makes presentations to the City Council on planning items. Assists in the development of the annual budget and maintains financial accountability for the Planning Division. Evaluates and implements updates to Divisions or Department's policies, procedures and practices to improve services and increase efficiencies. Performs other duties as assigned. QUALIFICATIONS Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows: Education: Bachelor's Degree from an accredited college or university in Public Administration, Architecture, Urban Planning or related field is required. A Master's degree is desirable. Experience: Eight (8) years of increasingly responsible professional experience in planning. Three (3) years in a supervisory capacity is desirable. A combination of public and private sector experience is acceptable. Knowledge of: Principles, methods and practices of city planning; thorough knowledge of laws and ordinances affecting the planning development and zoning processes; familiarity with the fundamentals of economic, engineering, municipal finance, sociology and other related subjects as applied to city planning; principles of organization, administration, budget and personnel management. Ability to: Communicate effectively orally and in writing; work with members of the public, elected and appointed officials, and business persons; deal with stressful situations and solve complex problems; supervise and coordinate the technical research required in the planning process; present the technical information clearly and concisely to lay groups and the general public, orally and in writing; analyze and supervise the systematic compilation of technical and statistical information and to prepare technical reports; establish and maintain effective working relationships as necessitated by the work; and identify, coordinate and resolve a wide variety of interests in the development of land use policy. License: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions may be required. ADDITIONAL INFORMATION California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. PHYSICAL TASKS/ABILITIES AND ENVIRONMENTAL CONDITIONS: Work is performed in an office environment with moderate noise levels; duties require the ability to speak, hear, touch and see. In addition, may be required to travel on business related trips via auto, train or airplane and walk thru construction projects, vacant property, and large buildings. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh less than 20 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time. Selection Process: Selection/Testing Process: All applications and supplemental information will be reviewed and evaluated on the basis of information submitted at the time of filing to determine the level and scope of the applicant's qualifications for the position. All information submitted is subject to verification. For consideration, an on-line employment application and supplemental questionnaire is required to be completed and submitted by the application deadline. An attached resume will not be accepted in lieu of the completed application. Failure to complete all the information requested may result an application being removed from consideration. Applicants who most closely meet the desired qualifications will be invited to participate in the examination process, which will consist of an appraisal examination (weighted 100%). The appraisal examination may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, computer skills, and general ability to perform the essential functions of the position. Candidate(s) who complete testing with acceptable results will be considered by the Department hiring authority. Prior to an employment offer, a comprehensive background investigation is conducted, including fingerprinting. A pre-placement medical exam, including a drug screen will be conducted upon issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
Apr 03, 2024
Full Time
ABOUT THE POSITION The Deputy Director of Community Development-Planning is an essential member of the Community Development Department management team. This position will work closely with the Director of Community Development and other Division Managers to achieve the goals of the community through a collaborative efforts. The position requires a business-friendly approach, a creative problem-solving mind-set, and a focus on quality customer service. The Deputy Director of Community Development - Planning reports to the Director of Community Development whose Department includes the Divisions of Planning, Building and Safety, and Code Enforcement. The deadline for the first review of applications is 11:59 p.m. on Wednesday, April 24, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The City of Downey is a dynamic, thriving community with a diverse land use base, encompasses 12.41 square miles and is home to over 113,000 residents. It is centrally located in the heart of Los Angeles County, about 15 miles from Downtown Los Angeles and 5 miles from Orange County. Downey is the tenth most populous city is Los Angeles County with new high profile developments and key planning projects on the horizon. The Deputy Director of Community Development - Planning position is a key leader in the department who reports directly to the Director of Community Development and may fill in during her absence. Under general direction, the Deputy Director of Community Development - Planning is tasked with managing the day-to-day operations of the Planning Division while also providing lead support for projects and administrative duties across divisions. The City of Downey is seeking a future-focused Community Development professional with a relentless passion for excellence. The ideal candidate will be excited about the opportunity to take a key management role in a multi-faceted department that thrives on achieving goals as a team. Considered a visionary in the industry, this individual will have a reputation for advancing activities that support a collective vision and enhance community pride. An inspiring and hardworking leader who has mastered the art of helping others see what's possible, the ideal candidate will be of the highest integrity and considered a role model in the profession. This person will have the ability to approach day-to-day operations with an optimistic can-do attitude and a constant eye toward results and continuous improvement. Familiarity with technology and tools that support contemporary business practices and maximum efficiency, coupled with a track record that reflects data-driven decision making and the delivery of exceptional outcomes, will be expected. Proven success with modernizing systems and processes and other significant change efforts will also be considered favorably. The individual selected will be a unifying mentor and team builder who prioritizes people and the needs of the team. Known for being enthusiastic about people and their work, this person will also be an outstanding people manager capable of fostering an inclusive culture that is also characterized by high standards, accountability, and trust. The ideal candidate will be a highly engaged and motivating manager who is generous with recognition and feedback, and supportive of innovation and creative problem solving. This person will know how to foster healthy internal debates to arrive at the best outcomes as one cohesive team. * The position title is currently "City Planner" and is anticipated to be updated to "Deputy Director of Community Development - Planning" to align with the assigned duties. The position title change is expected to take place during the budget approval process by July 1, 2024. * This position is classified as an "Executive, Mid-management, Confidential Exempt" position. The City offers a competitive benefits package, including 100% City-paid medical insurance coverage up to the CalPERS Kaiser Plan (2024 rates) with the option of selecting an HMO or PPO plan; dental and vision insurance; voluntary deferred compensation plans; group life insurance ; 12 paid holidays per calendar year; optional health and dependent care flexible spending accounts; behavioral wellness program, a generous tuition reimbursement program, city-paid professional memberships and trainings; and a "9/80" work schedule. Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across the board pay range increase. This position is FLSA exempt, non-represented, and serves in an "at-will" capacity. Salary and benefits are established by City Council Resolution for classifications designated as Executive, Mid-Management, Confidential/Exempt. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Oversees the municipal planning operations of the City and is responsible for the management and supervision of the professional and clerical staff of the Planning Division. Conducts employee evaluation, training, staffing development and discipline; track and evaluate program goals and objectives for the Planning Division. Manages the Planning Counter functions, while assuring exceptional customers service. Processes private development projects through the City's project review system, in coordination with other City Departments. Manages the City's Inter-Departmental Development Review Committee. Administers the City Zoning Code, Specific Plans, Master Plan, General Plan, and other development related ordinances and regulations. Ensures that the public and development community receive complete and courteous service and ensures that the Planning Division works cooperatively with other departments. Assists with the management of Planning Commission meetings and agenda processes by preparing and overseeing the preparation of agenda reports and supporting reports for the City Planning Commission. Assist with the preparation of City Council reports and other meetings, as needed. Prepares reports and makes presentations to the City Council on planning items. Assists in the development of the annual budget and maintains financial accountability for the Planning Division. Evaluates and implements updates to Divisions or Department's policies, procedures and practices to improve services and increase efficiencies. Performs other duties as assigned. QUALIFICATIONS Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows: Education: Bachelor's Degree from an accredited college or university in Public Administration, Architecture, Urban Planning or related field is required. A Master's degree is desirable. Experience: Eight (8) years of increasingly responsible professional experience in planning. Three (3) years in a supervisory capacity is desirable. A combination of public and private sector experience is acceptable. Knowledge of: Principles, methods and practices of city planning; thorough knowledge of laws and ordinances affecting the planning development and zoning processes; familiarity with the fundamentals of economic, engineering, municipal finance, sociology and other related subjects as applied to city planning; principles of organization, administration, budget and personnel management. Ability to: Communicate effectively orally and in writing; work with members of the public, elected and appointed officials, and business persons; deal with stressful situations and solve complex problems; supervise and coordinate the technical research required in the planning process; present the technical information clearly and concisely to lay groups and the general public, orally and in writing; analyze and supervise the systematic compilation of technical and statistical information and to prepare technical reports; establish and maintain effective working relationships as necessitated by the work; and identify, coordinate and resolve a wide variety of interests in the development of land use policy. License: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions may be required. ADDITIONAL INFORMATION California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. PHYSICAL TASKS/ABILITIES AND ENVIRONMENTAL CONDITIONS: Work is performed in an office environment with moderate noise levels; duties require the ability to speak, hear, touch and see. In addition, may be required to travel on business related trips via auto, train or airplane and walk thru construction projects, vacant property, and large buildings. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh less than 20 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time. Selection Process: Selection/Testing Process: All applications and supplemental information will be reviewed and evaluated on the basis of information submitted at the time of filing to determine the level and scope of the applicant's qualifications for the position. All information submitted is subject to verification. For consideration, an on-line employment application and supplemental questionnaire is required to be completed and submitted by the application deadline. An attached resume will not be accepted in lieu of the completed application. Failure to complete all the information requested may result an application being removed from consideration. Applicants who most closely meet the desired qualifications will be invited to participate in the examination process, which will consist of an appraisal examination (weighted 100%). The appraisal examination may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, computer skills, and general ability to perform the essential functions of the position. Candidate(s) who complete testing with acceptable results will be considered by the Department hiring authority. Prior to an employment offer, a comprehensive background investigation is conducted, including fingerprinting. A pre-placement medical exam, including a drug screen will be conducted upon issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under the general direction of the Special Advisor to the Provost and with a dotted line report to the Associate Vice President for Human Resources, the Assistant Director of Personnel is responsible for the strategic management and oversight of all personnel functions for the Office of the Provost and Academic Affairs divisional (non-college) units. The position provides personnel policy analysis and strategic consultations and serves as the Human Resources Business Partner (HRBP) for the Office of the Provost and Academic Affairs associated (non-college) divisional units, overseeing human resource functions such as labor and employee relations, performance management, strategy and process for talent acquisition and recruitment, employee onboarding, position classifications, personnel change actions, and professional development programs to support Academic Affairs’ mission and organizational goals. This position plays a vital role in partnering with college HRBPs, Academic Affairs divisional (non-college) unit administrators, and the Office of the Provost to develop personnel and organizational strategies, structure, policy, and programs that align with divisional and unit goals and further our commitment to recruit and retain a diverse and inclusive workforce. This position manages a broad range of complex, confidential and sensitive personnel matters and provides their expertise and recommendations to the Office of the Provost and Academic Affairs divisional (non-college) unit administrators. Department Summary The provost and executive vice president (provost and EVP) for Academic Affairs is the chief academic officer of the university, is the most senior among the vice presidents, and reports directly to the president. The provost and EVP serves as acting president in the absence of the president. As the highest ranking academic, the provost and EVP is responsible for developing and implementing academic plans and policies, which will enable the university community to achieve the highest levels of academic excellence. The provost and EVP serves on the President’s Cabinet and works collaboratively with the leaders of other university divisions to promote academic excellence, execute the university strategic plan, and determine where resources should be strategically allocated and invested. The college deans, Academic Affairs’ division leadership, the vice president for Research, Economic Development, and Graduate Education (R-EDGE), the vice president for Strategic Enrollment Management (SEM) report to the provost and EVP. The vice president for University Personnel and the associate vice provost for Academic Personnel have a dotted line report to the provost and EVP. The provost and EVP also represents the campus within the CSU and to external constituencies as designated by the president. The Office of the Provost staff supports the vision of the provost and EVP, the university, and the Learn by Doing experience. Key Qualifications Mastery of standard Human Resources principles, practices and techniques, including the areas of performance management, employee relations, employee and organizational development, talent acquisition, disability leaves and accommodation. Demonstrated ability to effectively perform work of a highly sensitive and confidential nature which requires access to information which directly relates to collective bargaining negotiations or management strategies. Demonstrated ability to negotiate challenging situations and conflicts. Demonstrated practical application of facilitation, advising, coaching, mediation, conflict resolution, and negotiation; ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Demonstrated skill in modeling a culture of open and honest communication, respect, inclusion, integrity, balance, authenticity, high achievement, and professionalism. Demonstrated experience working with and implementing diversity related policies, programs and initiatives; demonstrated skill in leading efforts to create a diverse, engaged and highly effective workforce. Proven success in establishing and implementing objectives and plans to accomplish program and service goals. Understanding and practical application of program development, training, and coordination skills. Ability to research, plan, evaluate, and implement programs and services. Ability to develop, organize, coordinate, and assess comprehensive programmatic events, new employee onboarding programs, training sessions, and learning opportunities. Strong analytical and research skills; demonstrated ability to interpret, communicate and consistently apply a wide variety of complex policies and procedures where specific guidelines may not exist and to develop well-reasoned conclusions and recommendations. Experience extracting, interpreting, compiling, and presenting qualitative and quantitative data for a variety of audiences, and effectively communicate results of analyses. Excellent customer service skills, including ability to represent the division in a professional and conscientious manner. Demonstrated ability to maintain high quality/standards of work, leadership, ethics, commitment, and professional responsibility and judgment. Excellent organizational and time management skills with the ability to set own priorities to coordinate and independently carry out multiple assignments with fluctuating and time-sensitive deadlines. Demonstrated skill coordinating several personnel functions and determining the relative importance of each. Proven leadership and management skills and experience working collaboratively in a team environment. Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University. Excellent written and verbal communication skills. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, online systems, and Internet as well as online calendaring and email. Capacity to learn and adapt quickly to new technology, software, situations, methods and procedures; general interest in making full and efficient use of information technology and resources. Knowledge of workforce planning, project management, and change management principles. Experience using metrics to analyze, explain and persuade organizational change. Thorough knowledge of or ability to quickly learn CSU classification standards, collective bargaining contracts, and principles of labor relations. Working knowledge of or ability to quickly learn University infrastructure, policies, and procedures. Education and Experience Bachelor’s Degree and five (5) years of progressively responsible human resources experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Salary and Benefits The anticipated hiring range for this role is $100,000 - $115,000 annually. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 13, 2024
Job Summary Under the general direction of the Special Advisor to the Provost and with a dotted line report to the Associate Vice President for Human Resources, the Assistant Director of Personnel is responsible for the strategic management and oversight of all personnel functions for the Office of the Provost and Academic Affairs divisional (non-college) units. The position provides personnel policy analysis and strategic consultations and serves as the Human Resources Business Partner (HRBP) for the Office of the Provost and Academic Affairs associated (non-college) divisional units, overseeing human resource functions such as labor and employee relations, performance management, strategy and process for talent acquisition and recruitment, employee onboarding, position classifications, personnel change actions, and professional development programs to support Academic Affairs’ mission and organizational goals. This position plays a vital role in partnering with college HRBPs, Academic Affairs divisional (non-college) unit administrators, and the Office of the Provost to develop personnel and organizational strategies, structure, policy, and programs that align with divisional and unit goals and further our commitment to recruit and retain a diverse and inclusive workforce. This position manages a broad range of complex, confidential and sensitive personnel matters and provides their expertise and recommendations to the Office of the Provost and Academic Affairs divisional (non-college) unit administrators. Department Summary The provost and executive vice president (provost and EVP) for Academic Affairs is the chief academic officer of the university, is the most senior among the vice presidents, and reports directly to the president. The provost and EVP serves as acting president in the absence of the president. As the highest ranking academic, the provost and EVP is responsible for developing and implementing academic plans and policies, which will enable the university community to achieve the highest levels of academic excellence. The provost and EVP serves on the President’s Cabinet and works collaboratively with the leaders of other university divisions to promote academic excellence, execute the university strategic plan, and determine where resources should be strategically allocated and invested. The college deans, Academic Affairs’ division leadership, the vice president for Research, Economic Development, and Graduate Education (R-EDGE), the vice president for Strategic Enrollment Management (SEM) report to the provost and EVP. The vice president for University Personnel and the associate vice provost for Academic Personnel have a dotted line report to the provost and EVP. The provost and EVP also represents the campus within the CSU and to external constituencies as designated by the president. The Office of the Provost staff supports the vision of the provost and EVP, the university, and the Learn by Doing experience. Key Qualifications Mastery of standard Human Resources principles, practices and techniques, including the areas of performance management, employee relations, employee and organizational development, talent acquisition, disability leaves and accommodation. Demonstrated ability to effectively perform work of a highly sensitive and confidential nature which requires access to information which directly relates to collective bargaining negotiations or management strategies. Demonstrated ability to negotiate challenging situations and conflicts. Demonstrated practical application of facilitation, advising, coaching, mediation, conflict resolution, and negotiation; ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Demonstrated skill in modeling a culture of open and honest communication, respect, inclusion, integrity, balance, authenticity, high achievement, and professionalism. Demonstrated experience working with and implementing diversity related policies, programs and initiatives; demonstrated skill in leading efforts to create a diverse, engaged and highly effective workforce. Proven success in establishing and implementing objectives and plans to accomplish program and service goals. Understanding and practical application of program development, training, and coordination skills. Ability to research, plan, evaluate, and implement programs and services. Ability to develop, organize, coordinate, and assess comprehensive programmatic events, new employee onboarding programs, training sessions, and learning opportunities. Strong analytical and research skills; demonstrated ability to interpret, communicate and consistently apply a wide variety of complex policies and procedures where specific guidelines may not exist and to develop well-reasoned conclusions and recommendations. Experience extracting, interpreting, compiling, and presenting qualitative and quantitative data for a variety of audiences, and effectively communicate results of analyses. Excellent customer service skills, including ability to represent the division in a professional and conscientious manner. Demonstrated ability to maintain high quality/standards of work, leadership, ethics, commitment, and professional responsibility and judgment. Excellent organizational and time management skills with the ability to set own priorities to coordinate and independently carry out multiple assignments with fluctuating and time-sensitive deadlines. Demonstrated skill coordinating several personnel functions and determining the relative importance of each. Proven leadership and management skills and experience working collaboratively in a team environment. Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University. Excellent written and verbal communication skills. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, online systems, and Internet as well as online calendaring and email. Capacity to learn and adapt quickly to new technology, software, situations, methods and procedures; general interest in making full and efficient use of information technology and resources. Knowledge of workforce planning, project management, and change management principles. Experience using metrics to analyze, explain and persuade organizational change. Thorough knowledge of or ability to quickly learn CSU classification standards, collective bargaining contracts, and principles of labor relations. Working knowledge of or ability to quickly learn University infrastructure, policies, and procedures. Education and Experience Bachelor’s Degree and five (5) years of progressively responsible human resources experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Salary and Benefits The anticipated hiring range for this role is $100,000 - $115,000 annually. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This recruitment requires a resume to be uploaded with the application to be considered complete. This recruitment will close on Wednesday, May 22, 2024 at 5:00 p.m. Applicants are encouraged to apply immediately as this recruitment may close at any time. DEFINITION: To manage, develop, and implement information systems programs and services, for the City; provides highly responsible and professional staff expertise to the Information Technology Systems Director. This position will be assigned to the Service Desk Manager role. Essential Job Functions SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Information Technology Services Director. Provides supervision and functional direction to administrative, technical and support staff. DISTINGUISHING CHARACTERISTICS: The Information Systems Manager is the highest-level, full supervisory level, class in the Information System series that handles the most complex and sensitive projects. This position regularly requires considerable exercise of independent judgment and initiative. May act in the absence of the Information Technology Services Director. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Participates in the development of goals, objectives, policies, and procedures for the information Technology Department; Oversees system administration or end-user experience including planning, developing, implementing, maintaining and managing Citywide hardware and software applications; Researches and makes recommendations for hardware and software acquisition, modifications and compatibility; Performs maintenance on technical information systems; Partners with departments and serves as the their technology advocate through collaborative efforts; Aligns customer service, technical expertise, and project management skillset to provide the highest quality enterprise IT experience to our internal customers; Conducts comprehensive research, detail designs, programming processes and systems implementation requirements; Recommends software, local area networks, hardware and peripheral equipment based on findings; Identifies, monitors and maintains cost control activities to assure assigned areas of responsibility are within budgetary guidelines; Monitor revenues and expenditures to ensure sound fiscal control; Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs; Develops and maintains the City's disaster recovery system security plans; Resolves information systems-related discrepancies or procedural problems and responds to program procedural and/or delivery questions ensuring necessary follow-up occurs; Controls program records for operational and budget accountability; Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy; Recruits, schedules, assigns, monitors and evaluates staff; Provides for and/or conducts staff development; Establishes work methods and standards; Initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with Human Resources; Attends City Council meetings as needed; Regularly and predictably attend work; and Performs related duties as assigned. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Contemporary information systems environments, hardware platforms, and operating systems including, but not limited to Microsoft technologies, VMware, and Networking; Advanced computer networking and logic; Virtualization technology Knowledge of Microsoft Active Directory environments; Automated business and financial computing systems; Telecommunications software, hardware, and peripherals; Disaster Recovery, firewalls, and computer system security methodologies and procedures; Personal computer troubleshooting, software applications, hardware, and peripherals; Principles and practices of effective supervision, training, and performance evaluation; Project management and contract administration principles and techniques; Principles and practices of providing excellent customer service; Methods and techniques of effective technical report preparation and presentation; Procedures and techniques of budget preparation and administration; Modern office practices, methods, procedures, and equipment; and Applicable federal, state, and local laws, ordinances, codes, and regulations. Skill in: Organizing, managing, and implementing comprehensive information systems and programs; Effectively planning, assigning, and evaluating the work of staff and contract consultants to complete technical work; Implementing, managing, and evaluating information systems; Identifying, troubleshooting, and resolving Service Desk requests; Ensuring project compliance with Federal, State, and local rules, laws, and regulations; Supervising, developing, motivating, and evaluating staff performance; Leading and/or coordinating technical information systems training programs; U nderstanding, interpreting, and applying complex regulations, procedures, and guidelines; Conducting complex technical research projects, evaluating alternatives, and making sound recommendations; Effectively communicating complex technical information to non-technical persons; Preparing and presenting clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials; Making sound, independent decisions within established policy and procedural guidelines; Prepare and administer a budget; Gaining cooperation through discussion and persuasion; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly; Establishing and maintaining effective working relationships with staff, other City employees and the public; and Regularly required to work evenings and extended hours. QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: For the Infrastructure Manager role - five (5) years of increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role - five (5) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Equivalent to a Bachelor’s degree (minimum 120 units) from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. OR Experience: For the Infrastructure Manager role-seven (7) years increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role- seven (7) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Associate degree from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: 5/22/2024 5:00 PM Pacific
May 08, 2024
Full Time
Description This recruitment requires a resume to be uploaded with the application to be considered complete. This recruitment will close on Wednesday, May 22, 2024 at 5:00 p.m. Applicants are encouraged to apply immediately as this recruitment may close at any time. DEFINITION: To manage, develop, and implement information systems programs and services, for the City; provides highly responsible and professional staff expertise to the Information Technology Systems Director. This position will be assigned to the Service Desk Manager role. Essential Job Functions SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Information Technology Services Director. Provides supervision and functional direction to administrative, technical and support staff. DISTINGUISHING CHARACTERISTICS: The Information Systems Manager is the highest-level, full supervisory level, class in the Information System series that handles the most complex and sensitive projects. This position regularly requires considerable exercise of independent judgment and initiative. May act in the absence of the Information Technology Services Director. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Participates in the development of goals, objectives, policies, and procedures for the information Technology Department; Oversees system administration or end-user experience including planning, developing, implementing, maintaining and managing Citywide hardware and software applications; Researches and makes recommendations for hardware and software acquisition, modifications and compatibility; Performs maintenance on technical information systems; Partners with departments and serves as the their technology advocate through collaborative efforts; Aligns customer service, technical expertise, and project management skillset to provide the highest quality enterprise IT experience to our internal customers; Conducts comprehensive research, detail designs, programming processes and systems implementation requirements; Recommends software, local area networks, hardware and peripheral equipment based on findings; Identifies, monitors and maintains cost control activities to assure assigned areas of responsibility are within budgetary guidelines; Monitor revenues and expenditures to ensure sound fiscal control; Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs; Develops and maintains the City's disaster recovery system security plans; Resolves information systems-related discrepancies or procedural problems and responds to program procedural and/or delivery questions ensuring necessary follow-up occurs; Controls program records for operational and budget accountability; Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy; Recruits, schedules, assigns, monitors and evaluates staff; Provides for and/or conducts staff development; Establishes work methods and standards; Initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with Human Resources; Attends City Council meetings as needed; Regularly and predictably attend work; and Performs related duties as assigned. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Contemporary information systems environments, hardware platforms, and operating systems including, but not limited to Microsoft technologies, VMware, and Networking; Advanced computer networking and logic; Virtualization technology Knowledge of Microsoft Active Directory environments; Automated business and financial computing systems; Telecommunications software, hardware, and peripherals; Disaster Recovery, firewalls, and computer system security methodologies and procedures; Personal computer troubleshooting, software applications, hardware, and peripherals; Principles and practices of effective supervision, training, and performance evaluation; Project management and contract administration principles and techniques; Principles and practices of providing excellent customer service; Methods and techniques of effective technical report preparation and presentation; Procedures and techniques of budget preparation and administration; Modern office practices, methods, procedures, and equipment; and Applicable federal, state, and local laws, ordinances, codes, and regulations. Skill in: Organizing, managing, and implementing comprehensive information systems and programs; Effectively planning, assigning, and evaluating the work of staff and contract consultants to complete technical work; Implementing, managing, and evaluating information systems; Identifying, troubleshooting, and resolving Service Desk requests; Ensuring project compliance with Federal, State, and local rules, laws, and regulations; Supervising, developing, motivating, and evaluating staff performance; Leading and/or coordinating technical information systems training programs; U nderstanding, interpreting, and applying complex regulations, procedures, and guidelines; Conducting complex technical research projects, evaluating alternatives, and making sound recommendations; Effectively communicating complex technical information to non-technical persons; Preparing and presenting clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials; Making sound, independent decisions within established policy and procedural guidelines; Prepare and administer a budget; Gaining cooperation through discussion and persuasion; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly; Establishing and maintaining effective working relationships with staff, other City employees and the public; and Regularly required to work evenings and extended hours. QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: For the Infrastructure Manager role - five (5) years of increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role - five (5) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Equivalent to a Bachelor’s degree (minimum 120 units) from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. OR Experience: For the Infrastructure Manager role-seven (7) years increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role- seven (7) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Associate degree from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: 5/22/2024 5:00 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T H E C O M M U N I T Y The City of Long Beach is located south of Los Angeles and adjacent to Orange County, making it an idyllic location with oceanside activities, diverse culture, and a unique economy. Long Beach is home to approximately 470,000 residents living across the area’s 51 square miles, including 169 parks with 26 community centers and many public spaces. This community is one of the most diverse in the United States, making it an excellent place to learn about and immerse yourself in various cultures. When you live in Long Beach, you get to enjoy the Southern California climate all year long, making surfing, hiking, golfing, and other outdoor activities popular in this area. Biking is a favorite pastime among residents, as this area is bike friendly. Walking around town is also easy, considering the City was rated the 10th “Most Walkable City” of over 100 cities globally. Long Beach features six miles of beaches and many parks and public spaces, as well as the Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual IndyCar Acura Grand Prix of Long Beach. C I T Y G O V E R N M E N T The City of Long Beach is a charter city that is governed by nine City Council members elected by districts and a City-wide elected Mayor. The City Manager is appointed by the City Council and oversees 15 City departments, including the Department of Health and Human Services. The City operates on a budget of $3.2 billion and employs approximately 6,048 full-time staff. Long Beach is one of only three cities in California with its own health department and one of the very few municipalities with its own water and gas departments. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are, and for the unique skills they bring to their role. Having a workforce that reflects the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. The City is committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. T H E D E P A R T M E N T The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES T H E P O S I T I O N The Department of Health and Human Services has an immediate opening for an Executive Assistant to the Director. This demanding position requires an energetic, organized, flexible individual who responds well in a fast-paced environment and has exceptional customer service skills. The Executive Assistant supports the Department and City missions by ensuring that the Director is able to communicate their intent to other City leadership, including but not limited to, the Mayor and City Council, City Manager’s Office, and fellow City department heads. This position serves as the primary administrative support for the Department's Director and management team. The position is unclassified, permanent, and full-time, located at the Health and Human Services Administration Office, 2525 Grand Avenue, Long Beach, CA. Specific duties include: Interacts effectively with the Department Director, Deputy Director, Health Officer, and all levels of department management; Serves as liaison to the public, elected officials, City Manager's Office, and City departments on behalf of the Director; Leads all aspects of City Council letter processing and correspondence with the public and outside agencies; Prepares and manages City correspondence, reports, memorandums, and other documents. Responsible for accuracy and clarity of final copy by proofreading for adherence to agency branding standards; Maintains calendars and assists with preparation for meetings, including coordinating biweekly all-staff meetings, trainings, and appointments for the Director, Deputy Director and City Health Officer; Coordinates requests from the City Council, City Manager's Office, City Departments, the public, or other clients; Coordinates Public Records Act Requests and Subpoena processing; Provides support to the Board of Health and Human Services (agenda, meeting minutes, compliance); Compiles information and data for use in preparing various records and reports; Utilize current best practices and technology (eg. Microsoft Teams, SharePoint, appropriate AI tools) to optimize department-wide efficiency and communication; Maintains the departments global email distribution lists and acts as an administrator for Microsoft Teams; Prepares detailed and comprehensive written reports; Identify and implement efficiency that support management and the department; Assists with gathering, researching, reviewing, tracking, comparing, verifying and maintaining data and preparing announcements, publications, program materials, and general operations in the department; Facilitates office moves, coordinates staffing changes and equipment purchases; Assists with administration and communication-related policies, procedures, manuals, flyers, and tools; May supervise other clerical personnel; May assume responsibility for office in absence of department head; Performs special projects as assigned; Performs other related duties as required. THE IDEAL CANIDATE Excellent interpersonal skills and the ability to interact effectively with all levels of leadership and staff; Ability to work independently and consistently and produce accurate work products in a timely manner in a high workload environment; Exercises a high degree of strict confidentiality, initiative, and resourcefulness; Excellent written and verbal communication skills, and strong proofreading skills; Excellent planning, interpersonal, and time management skills; Exceptional verbal, written, and customer service skills; Manages multiple assignments with competing priorities; Demonstrated experience managing and coordinating complex projects and being responsible for other department’s deadlines; Ability to quickly assemble information, seek out key details, and use good judgment when making decisions; Ability to work weekends, holidays, and overtime as required for Emergency Operations Center (EOC) activations and emergencies; Highly flexible and adaptable with respect to changing priorities; Demonstrate honesty, integrity, and a strong sense of ownership over their work, outcomes and behavior; and strives to learn and grow from their experiences Strong attention to detail; Proficiency in spelling, grammar, punctuation, and English language skills; and, Proficiency in a wide range of software, including Word, Excel, PowerPoint, and Outlook. REQUIREMENTS TO FILE MINIMUM REQUIREMENTS Five years of progressively responsible clerical and/or administrative assistant experience; Valid Class C Motor Vehicle Operator License. (Required to obtain a California Class C Motor Vehicle operator license within 6 months if out of state. California residents are required to submit a DMV K4 driver license information report during onboarding if selected for the position). DESIRABLE QUALIFICATIONS Public sector experience. Public health knowledge or experience. Advanced skills Microsoft applications. Working with/for executive leadership experience. Project management software experience. SELECTION PROCEDURE This recruitment will close at 11:59PM PST, on May 22, 2024 . T o be considered, applicants must submit a resume, cover letter, and proof of education in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927 . For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/22/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
DESCRIPTION T H E C O M M U N I T Y The City of Long Beach is located south of Los Angeles and adjacent to Orange County, making it an idyllic location with oceanside activities, diverse culture, and a unique economy. Long Beach is home to approximately 470,000 residents living across the area’s 51 square miles, including 169 parks with 26 community centers and many public spaces. This community is one of the most diverse in the United States, making it an excellent place to learn about and immerse yourself in various cultures. When you live in Long Beach, you get to enjoy the Southern California climate all year long, making surfing, hiking, golfing, and other outdoor activities popular in this area. Biking is a favorite pastime among residents, as this area is bike friendly. Walking around town is also easy, considering the City was rated the 10th “Most Walkable City” of over 100 cities globally. Long Beach features six miles of beaches and many parks and public spaces, as well as the Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual IndyCar Acura Grand Prix of Long Beach. C I T Y G O V E R N M E N T The City of Long Beach is a charter city that is governed by nine City Council members elected by districts and a City-wide elected Mayor. The City Manager is appointed by the City Council and oversees 15 City departments, including the Department of Health and Human Services. The City operates on a budget of $3.2 billion and employs approximately 6,048 full-time staff. Long Beach is one of only three cities in California with its own health department and one of the very few municipalities with its own water and gas departments. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are, and for the unique skills they bring to their role. Having a workforce that reflects the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. The City is committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. T H E D E P A R T M E N T The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES T H E P O S I T I O N The Department of Health and Human Services has an immediate opening for an Executive Assistant to the Director. This demanding position requires an energetic, organized, flexible individual who responds well in a fast-paced environment and has exceptional customer service skills. The Executive Assistant supports the Department and City missions by ensuring that the Director is able to communicate their intent to other City leadership, including but not limited to, the Mayor and City Council, City Manager’s Office, and fellow City department heads. This position serves as the primary administrative support for the Department's Director and management team. The position is unclassified, permanent, and full-time, located at the Health and Human Services Administration Office, 2525 Grand Avenue, Long Beach, CA. Specific duties include: Interacts effectively with the Department Director, Deputy Director, Health Officer, and all levels of department management; Serves as liaison to the public, elected officials, City Manager's Office, and City departments on behalf of the Director; Leads all aspects of City Council letter processing and correspondence with the public and outside agencies; Prepares and manages City correspondence, reports, memorandums, and other documents. Responsible for accuracy and clarity of final copy by proofreading for adherence to agency branding standards; Maintains calendars and assists with preparation for meetings, including coordinating biweekly all-staff meetings, trainings, and appointments for the Director, Deputy Director and City Health Officer; Coordinates requests from the City Council, City Manager's Office, City Departments, the public, or other clients; Coordinates Public Records Act Requests and Subpoena processing; Provides support to the Board of Health and Human Services (agenda, meeting minutes, compliance); Compiles information and data for use in preparing various records and reports; Utilize current best practices and technology (eg. Microsoft Teams, SharePoint, appropriate AI tools) to optimize department-wide efficiency and communication; Maintains the departments global email distribution lists and acts as an administrator for Microsoft Teams; Prepares detailed and comprehensive written reports; Identify and implement efficiency that support management and the department; Assists with gathering, researching, reviewing, tracking, comparing, verifying and maintaining data and preparing announcements, publications, program materials, and general operations in the department; Facilitates office moves, coordinates staffing changes and equipment purchases; Assists with administration and communication-related policies, procedures, manuals, flyers, and tools; May supervise other clerical personnel; May assume responsibility for office in absence of department head; Performs special projects as assigned; Performs other related duties as required. THE IDEAL CANIDATE Excellent interpersonal skills and the ability to interact effectively with all levels of leadership and staff; Ability to work independently and consistently and produce accurate work products in a timely manner in a high workload environment; Exercises a high degree of strict confidentiality, initiative, and resourcefulness; Excellent written and verbal communication skills, and strong proofreading skills; Excellent planning, interpersonal, and time management skills; Exceptional verbal, written, and customer service skills; Manages multiple assignments with competing priorities; Demonstrated experience managing and coordinating complex projects and being responsible for other department’s deadlines; Ability to quickly assemble information, seek out key details, and use good judgment when making decisions; Ability to work weekends, holidays, and overtime as required for Emergency Operations Center (EOC) activations and emergencies; Highly flexible and adaptable with respect to changing priorities; Demonstrate honesty, integrity, and a strong sense of ownership over their work, outcomes and behavior; and strives to learn and grow from their experiences Strong attention to detail; Proficiency in spelling, grammar, punctuation, and English language skills; and, Proficiency in a wide range of software, including Word, Excel, PowerPoint, and Outlook. REQUIREMENTS TO FILE MINIMUM REQUIREMENTS Five years of progressively responsible clerical and/or administrative assistant experience; Valid Class C Motor Vehicle Operator License. (Required to obtain a California Class C Motor Vehicle operator license within 6 months if out of state. California residents are required to submit a DMV K4 driver license information report during onboarding if selected for the position). DESIRABLE QUALIFICATIONS Public sector experience. Public health knowledge or experience. Advanced skills Microsoft applications. Working with/for executive leadership experience. Project management software experience. SELECTION PROCEDURE This recruitment will close at 11:59PM PST, on May 22, 2024 . T o be considered, applicants must submit a resume, cover letter, and proof of education in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927 . For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/22/2024 11:59 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES T H E P O S I T I O N The Laboratory Services Officer is an at-will management position that reports to the Communicable Disease and Emergency Response Bureau Manager and manages the Laboratory Services Division. This position is responsible for the scientific and administrative direction of the Long Beach Public Health Laboratory to ensure effective and efficient services and compliance with established standards, rules, and regulations. The Division currently has a staff of 7, including a microbiologist supervisor. The Laboratory Services Officer position is located at the Main Health Department, 2525 Grand Avenue, Long Beach, CA 90815. Please note this position is eligible for a hybrid schedule upon successful completion of the probationary period per the City of Long Beach Hybrid Work policy. Specific duties include: Plans, organizes, and directs the programs of the Long Beach Public Health Laboratory; Serves as a resource and technical consultant to the City Health Officer, City staff, local physicians, and clinical and hospital laboratory personnel on microbiology testing, policy, laws, regulations, and services; Establishes and maintains sound working relationships with federal, state, and county agencies concerned with diagnosis, control, and prevention of communicable diseases and other illnesses of public health concern; Designs and develops laboratory services to meet the needs of new or proposed Health Department programs, including working with management to meet Department and division goals; Coordinates the work of the Lab with other Health Department bureaus/programs, including Environmental Health and Public Health Emergency Management, and with the activities of other City Departments and clinical and hospital laboratories requiring laboratory testing; Instructs and reviews the work of laboratory personnel and ensures quality and accuracy in the testing environments; Interprets policies and procedures, including state and federal regulations; Ensures compliance with State and Clinical Laboratory Improvement Amendments (CLIA) federal requirements for clinical public health and environmental testing laboratories, as well as compliance with Centers for Disease Control (CDC) and National Institute of Health (NIH) safety requirements for a laboratory performing testing at Biosafety levels two (2) and three (3); Plans and directs the training of laboratory personnel; Prepares technical reports and budget recommendations; Provides technical input and contract review for outside contracts for laboratory services; Evaluates existing laboratory techniques and develops new or improved procedures; Conducts validation and verification studies of new methodologies and instrumentations; Working with City facility personnel, engineers, architects, and contractors to design, build, remodel, and maintain necessary facilities to house laboratory operations, including biocontainment facilities if necessary; Leads and directs the development, communication, and implementation of effective growth strategies; Implements and supervises quality assurance practices and procedures relating to laboratory operations and control activities; and, Performs other related duties as required. Placement within the salary range will be dependent upon factors such as qualifications, experience, and/or grant funding availability. T H E I D E A L C A N D I D A T E W I L L Have knowledge and experience in running a public health laboratory, including staffing, scheduling, fee structures and budgeting, technology, and testing; Have knowledge of the regulations governing the management and operations of a public health laboratory, auditing, and reviewing standards; and, Demonstrate the values of integrity, transparency, excellence, innovation, partnership and teamwork, as well as the ability to establish and maintain effective working relationships with staff, regulatory agencies, local officials, the ability to develop and promote a culture of quality customer services and ability to work across the Department to increase collective impact. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S A minimum of five years of progressively responsible public health laboratory experience, with a minimum o f three years in a management/supervisory capacity. A valid Laboratory Director License. A valid California State Public Health Microbiologist Certification. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). Willingness and ability to work evenings, nights, weekends, holidays, on-call, and during emergencies as required. AND Applicants must meet one of the following options: Doctoral Degree in Microbiology, Chemical, Physical, Biological, or Clinical Laboratory Science. A Medical Doctor (MD) or Doctor of Osteopathy (DO) Degree. Held a position as a Laboratory Director or could have qualified as a "Laboratory Director" under regulations at 42 CFR 493.1415, published March 14, 1990 at 55 FR 9538 on or before February 28, 1992. On or before February 28, 1992, be qualified under CA State law to direct a public health laboratory to include 4 years of full time public health laboratory experience. SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment will close at 11:59PM PST, on Friday, May 31, 2024 . T o be considered, applicants must submit a resume, cover letter, proof of Laboratory Director Licensure , and p roof of California State Public Health Microbiologist Certification in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. E Q U A L O P P O R T U N I T Y The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/31/2024 11:59 PM Pacific
May 02, 2024
Full Time
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES T H E P O S I T I O N The Laboratory Services Officer is an at-will management position that reports to the Communicable Disease and Emergency Response Bureau Manager and manages the Laboratory Services Division. This position is responsible for the scientific and administrative direction of the Long Beach Public Health Laboratory to ensure effective and efficient services and compliance with established standards, rules, and regulations. The Division currently has a staff of 7, including a microbiologist supervisor. The Laboratory Services Officer position is located at the Main Health Department, 2525 Grand Avenue, Long Beach, CA 90815. Please note this position is eligible for a hybrid schedule upon successful completion of the probationary period per the City of Long Beach Hybrid Work policy. Specific duties include: Plans, organizes, and directs the programs of the Long Beach Public Health Laboratory; Serves as a resource and technical consultant to the City Health Officer, City staff, local physicians, and clinical and hospital laboratory personnel on microbiology testing, policy, laws, regulations, and services; Establishes and maintains sound working relationships with federal, state, and county agencies concerned with diagnosis, control, and prevention of communicable diseases and other illnesses of public health concern; Designs and develops laboratory services to meet the needs of new or proposed Health Department programs, including working with management to meet Department and division goals; Coordinates the work of the Lab with other Health Department bureaus/programs, including Environmental Health and Public Health Emergency Management, and with the activities of other City Departments and clinical and hospital laboratories requiring laboratory testing; Instructs and reviews the work of laboratory personnel and ensures quality and accuracy in the testing environments; Interprets policies and procedures, including state and federal regulations; Ensures compliance with State and Clinical Laboratory Improvement Amendments (CLIA) federal requirements for clinical public health and environmental testing laboratories, as well as compliance with Centers for Disease Control (CDC) and National Institute of Health (NIH) safety requirements for a laboratory performing testing at Biosafety levels two (2) and three (3); Plans and directs the training of laboratory personnel; Prepares technical reports and budget recommendations; Provides technical input and contract review for outside contracts for laboratory services; Evaluates existing laboratory techniques and develops new or improved procedures; Conducts validation and verification studies of new methodologies and instrumentations; Working with City facility personnel, engineers, architects, and contractors to design, build, remodel, and maintain necessary facilities to house laboratory operations, including biocontainment facilities if necessary; Leads and directs the development, communication, and implementation of effective growth strategies; Implements and supervises quality assurance practices and procedures relating to laboratory operations and control activities; and, Performs other related duties as required. Placement within the salary range will be dependent upon factors such as qualifications, experience, and/or grant funding availability. T H E I D E A L C A N D I D A T E W I L L Have knowledge and experience in running a public health laboratory, including staffing, scheduling, fee structures and budgeting, technology, and testing; Have knowledge of the regulations governing the management and operations of a public health laboratory, auditing, and reviewing standards; and, Demonstrate the values of integrity, transparency, excellence, innovation, partnership and teamwork, as well as the ability to establish and maintain effective working relationships with staff, regulatory agencies, local officials, the ability to develop and promote a culture of quality customer services and ability to work across the Department to increase collective impact. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S A minimum of five years of progressively responsible public health laboratory experience, with a minimum o f three years in a management/supervisory capacity. A valid Laboratory Director License. A valid California State Public Health Microbiologist Certification. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). Willingness and ability to work evenings, nights, weekends, holidays, on-call, and during emergencies as required. AND Applicants must meet one of the following options: Doctoral Degree in Microbiology, Chemical, Physical, Biological, or Clinical Laboratory Science. A Medical Doctor (MD) or Doctor of Osteopathy (DO) Degree. Held a position as a Laboratory Director or could have qualified as a "Laboratory Director" under regulations at 42 CFR 493.1415, published March 14, 1990 at 55 FR 9538 on or before February 28, 1992. On or before February 28, 1992, be qualified under CA State law to direct a public health laboratory to include 4 years of full time public health laboratory experience. SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment will close at 11:59PM PST, on Friday, May 31, 2024 . T o be considered, applicants must submit a resume, cover letter, proof of Laboratory Director Licensure , and p roof of California State Public Health Microbiologist Certification in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. E Q U A L O P P O R T U N I T Y The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/31/2024 11:59 PM Pacific
City of Kennewick, WA
Kennewick, WA, United States
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
May 09, 2024
Full Time
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California, United States
General The IT Director, Applications, will report to the Chief Information & Technology Officer in the Division of Innovation & Technology. The IT Director’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire Technology Application portfolio. This includes developing, maintaining, supporting, and optimizing key enterprise and departmental application portfolio, particularly Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Software as a Service (SaaS) Applications, Geographical Information Systems (GIS), Business Intelligence (BI), Custom Application development, Customer Relationship Management (CRM), etc. The Director of IT, Applications will work closely with decision makers for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for the entire district. This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission-critical information and software systems. In addition, the director of IT's primary goals are to develop and manage application portfolio for each department and to attain all IT service level agreements for the user community within the organization. APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) Essential Functions & Duties Develop, direct, and oversee the implementation of strategies, goals, objectives, policies, procedures, and work standards for the application department. Works closely with the Chief Information Officer and other District management staff regarding the development and implementation of long- and short-term strategies for the delivery of effective technology services, District-wide. Contribute to the department’s service quality through the development and implementation of policies and procedures to meet legal requirements, District needs, and strategic objectives. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Define and manage the technology roadmap for the applications portfolio, ensuring it supports the long-term goals. Establish service level agreements with business units. Ensure that goals, performance metrics, and other requirements associated with the day-to-day operations of the division are achieved. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Develop, Manage and Maintain Enterprise Application Architecture. Provide leadership on all project management activities. Plan, coordinate and monitor all aspects of projects that translate business objectives and requirements into workable plans. Direct the management of innovation and technology research, development, conversion, installation, and maintenance projects. Participate in planning processes to evaluate the operational functionality and recommend enhancements for operational effectiveness. Direct, plans and participate in systems design and oversees the development and implementation processes. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular communications with the executives and , decision-makers, stakeholders, department heads, and end users regarding infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to Enterprise & Departmental Applications and its security. Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents, and models. Supervise staff. Hires, mentors, and takes appropriate corrective and/or disciplinary action. Participate in selection, coordinates staff training, establishes performance objectives, monitors, and evaluates employee performance. Represents the IT department at district committees and regional committees. Inspects work for accuracy and completeness. Evaluates work techniques and methods for consistency with standards. Acquisition & Deployment, Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for application projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure software products and services. Assist with the planning and deployment of application security measures. Examples of Duties Where necessary, re-engineer applications support to ensure it aligns with business processes, tactical planning, and strategic vision. Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. Benchmark, analyze, report on, and make recommendations for the improvement of the IT systems. Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award. Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs. Develop business case justifications and cost/benefit analyses for IT spending and initiatives. Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts. Manage IT application staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. Establish metrics for success, enhances Application deployment processes, and documents standard operating procedures. Guides technical design decisions, plans IT application architecture, and fulfills additional duties as assigned. Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting deadlines. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project Directors or resources as appropriate. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency?s IT application portfolio. Performs other duties as assigned. Advises CITO (Chief Information Technology Officer) regarding technology training needs. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Master’s or bachelor’s degree in computer science/technology or closely related field. Seven (7) years of progressive full-time experience in deploying and managing IT Applications like ERP, EAM, BI, GIS, Microsoft platform, Custom Application development. Three (3) years of full-time senior management experience in the field of IT Applications. Preferred Qualifications: The ideal candidate will be highly technical in nature and possess experience in complete lifecycle implementation of ERP systems. Experience in implementing complete lifecycle implementation of enterprise resource planning systems, Business Intelligence systems, GIS systems, custom application development. Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards. Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. The ideal candidate will be fiscally responsible and budget-minded with a strong understanding of emerging technology trends and the opportunities and risks they present. Project management leadership experience. On-call availability and periodic off hours work. Any other technology certifications a plus. Additional Information Selection Process May Include: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. Current Employment Benefits a t Samtrans : For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation How t o Apply: Complete an online employment application by 11:59 p.m. o f the listed closing date . A resume will not be accepted in lieu of the application . Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request . If you have a need for an accommodation, please contact the Human Resources Departmen t at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment . We are an Affirmative Action/Equal Opportunity Employer . Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/12/2024 11:59 PM Pacific
May 01, 2024
Full Time
General The IT Director, Applications, will report to the Chief Information & Technology Officer in the Division of Innovation & Technology. The IT Director’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire Technology Application portfolio. This includes developing, maintaining, supporting, and optimizing key enterprise and departmental application portfolio, particularly Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Software as a Service (SaaS) Applications, Geographical Information Systems (GIS), Business Intelligence (BI), Custom Application development, Customer Relationship Management (CRM), etc. The Director of IT, Applications will work closely with decision makers for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for the entire district. This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of mission-critical information and software systems. In addition, the director of IT's primary goals are to develop and manage application portfolio for each department and to attain all IT service level agreements for the user community within the organization. APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) Essential Functions & Duties Develop, direct, and oversee the implementation of strategies, goals, objectives, policies, procedures, and work standards for the application department. Works closely with the Chief Information Officer and other District management staff regarding the development and implementation of long- and short-term strategies for the delivery of effective technology services, District-wide. Contribute to the department’s service quality through the development and implementation of policies and procedures to meet legal requirements, District needs, and strategic objectives. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Define and manage the technology roadmap for the applications portfolio, ensuring it supports the long-term goals. Establish service level agreements with business units. Ensure that goals, performance metrics, and other requirements associated with the day-to-day operations of the division are achieved. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Develop, Manage and Maintain Enterprise Application Architecture. Provide leadership on all project management activities. Plan, coordinate and monitor all aspects of projects that translate business objectives and requirements into workable plans. Direct the management of innovation and technology research, development, conversion, installation, and maintenance projects. Participate in planning processes to evaluate the operational functionality and recommend enhancements for operational effectiveness. Direct, plans and participate in systems design and oversees the development and implementation processes. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular communications with the executives and , decision-makers, stakeholders, department heads, and end users regarding infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to Enterprise & Departmental Applications and its security. Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents, and models. Supervise staff. Hires, mentors, and takes appropriate corrective and/or disciplinary action. Participate in selection, coordinates staff training, establishes performance objectives, monitors, and evaluates employee performance. Represents the IT department at district committees and regional committees. Inspects work for accuracy and completeness. Evaluates work techniques and methods for consistency with standards. Acquisition & Deployment, Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for application projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure software products and services. Assist with the planning and deployment of application security measures. Examples of Duties Where necessary, re-engineer applications support to ensure it aligns with business processes, tactical planning, and strategic vision. Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements. Benchmark, analyze, report on, and make recommendations for the improvement of the IT systems. Develop bid requirements for all hardware and software upgrades, reviews submitted bids for compliance with stated requirements, and makes the appropriate award. Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs. Develop business case justifications and cost/benefit analyses for IT spending and initiatives. Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts. Manage IT application staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. Establish metrics for success, enhances Application deployment processes, and documents standard operating procedures. Guides technical design decisions, plans IT application architecture, and fulfills additional duties as assigned. Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting deadlines. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project Directors or resources as appropriate. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency?s IT application portfolio. Performs other duties as assigned. Advises CITO (Chief Information Technology Officer) regarding technology training needs. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Master’s or bachelor’s degree in computer science/technology or closely related field. Seven (7) years of progressive full-time experience in deploying and managing IT Applications like ERP, EAM, BI, GIS, Microsoft platform, Custom Application development. Three (3) years of full-time senior management experience in the field of IT Applications. Preferred Qualifications: The ideal candidate will be highly technical in nature and possess experience in complete lifecycle implementation of ERP systems. Experience in implementing complete lifecycle implementation of enterprise resource planning systems, Business Intelligence systems, GIS systems, custom application development. Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards. Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. The ideal candidate will be fiscally responsible and budget-minded with a strong understanding of emerging technology trends and the opportunities and risks they present. Project management leadership experience. On-call availability and periodic off hours work. Any other technology certifications a plus. Additional Information Selection Process May Include: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. Current Employment Benefits a t Samtrans : For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation How t o Apply: Complete an online employment application by 11:59 p.m. o f the listed closing date . A resume will not be accepted in lieu of the application . Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request . If you have a need for an accommodation, please contact the Human Resources Departmen t at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment . We are an Affirmative Action/Equal Opportunity Employer . Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/12/2024 11:59 PM Pacific
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Reporting to the Vice President for Information Technology and CIO, the Director of User Experience and IT Support Services plays a pivotal role in leading Chico State’s Information Technology Support Services (ITSS) Department with a strong emphasis on customer service and stakeholder engagement. This key leadership role is responsible for direct information technology support across the institution and the strategic, long-term planning for user engagement and user experience for the department. This entails providing strategic vision and operational plans to successfully lead, develop, and support campus IT service models which meet the needs of campus, create new service practices & partnerships, and provide cutting-edge information technology while delivering outstanding service. This role holds responsibility for maintaining technology standards and managing the activities necessary to ensure seamless, efficient, and effective operation of technology support while being a champion for innovation in service quality. Collaborating closely with the VPIT/CIO and the Division of IT Leadership team, the Director ensures that service offerings are aligned with the evolving needs of the university community. Acting as a direct representative of the VPIT/CIO, the Director advocates for high-quality IT solutions and actively engages with stakeholders to understand their needs and concerns. By prioritizing customer satisfaction and operational efficiency, the Director plays a crucial role in shaping the university's IT landscape to meet the diverse needs of its stakeholders. Required Education and Experience: The equivalent to a bachelor’s degree in instructional technology, computer science, business information systems, management information systems, or a related field AND Eight to ten years of full-time professional experience supporting customers and desktop computing solutions; creating and managing central support structures, and leading technical computing projects and budgets, including three years of supervisory/management experience, including all areas of personnel management. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Extensive experience managing IT service departments/organizations, including service desk, deskside and desktop support, and technical services environment. Proven ability to supervise staff and student assistants. Familiarity with IT Service Management frameworks and practices, particularly Incident Management, Problem Management, and Continual Service Improvement. Experience in strategic budget analysis, recommendations, and planning for technology projects. Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. CSU Classification Salary Range: $57,744 - $185,388 per year. (Admin II) Anticipated Hiring Range: Not expected to exceed $130,000 per year. Salary commensurate with education and experience of the individual selected. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Information Resources-Assistant/Associate Vice President/Provost or Director(all levels), CAT 1,2) The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/18/24. Applications received after that date may be considered.) Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 05, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Reporting to the Vice President for Information Technology and CIO, the Director of User Experience and IT Support Services plays a pivotal role in leading Chico State’s Information Technology Support Services (ITSS) Department with a strong emphasis on customer service and stakeholder engagement. This key leadership role is responsible for direct information technology support across the institution and the strategic, long-term planning for user engagement and user experience for the department. This entails providing strategic vision and operational plans to successfully lead, develop, and support campus IT service models which meet the needs of campus, create new service practices & partnerships, and provide cutting-edge information technology while delivering outstanding service. This role holds responsibility for maintaining technology standards and managing the activities necessary to ensure seamless, efficient, and effective operation of technology support while being a champion for innovation in service quality. Collaborating closely with the VPIT/CIO and the Division of IT Leadership team, the Director ensures that service offerings are aligned with the evolving needs of the university community. Acting as a direct representative of the VPIT/CIO, the Director advocates for high-quality IT solutions and actively engages with stakeholders to understand their needs and concerns. By prioritizing customer satisfaction and operational efficiency, the Director plays a crucial role in shaping the university's IT landscape to meet the diverse needs of its stakeholders. Required Education and Experience: The equivalent to a bachelor’s degree in instructional technology, computer science, business information systems, management information systems, or a related field AND Eight to ten years of full-time professional experience supporting customers and desktop computing solutions; creating and managing central support structures, and leading technical computing projects and budgets, including three years of supervisory/management experience, including all areas of personnel management. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Extensive experience managing IT service departments/organizations, including service desk, deskside and desktop support, and technical services environment. Proven ability to supervise staff and student assistants. Familiarity with IT Service Management frameworks and practices, particularly Incident Management, Problem Management, and Continual Service Improvement. Experience in strategic budget analysis, recommendations, and planning for technology projects. Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. CSU Classification Salary Range: $57,744 - $185,388 per year. (Admin II) Anticipated Hiring Range: Not expected to exceed $130,000 per year. Salary commensurate with education and experience of the individual selected. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Information Resources-Assistant/Associate Vice President/Provost or Director(all levels), CAT 1,2) The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/18/24. Applications received after that date may be considered.) Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Community Development Department is seeking an experienced leader as the Assistant Director to support and assist the department director in the management and direction of the department. The Assistant Director oversees administrative operations and programs within the department; collaborates with division managers on strategic planning; and coordinates activities with other departments, outside agencies, and other stakeholders. IDEAL CANDIDATE STATEMENT The ideal candidate will possess extensive knowledge of the administrative and operational requirements of the Community Development Department. The ideal candidate will be experienced in financial planning, budgeting, strategic decision-making, and local government personnel practices. The ideal candidate will desire to continue the development the department’s culture that focuses on diversity, equity, and inclusion with outstanding customer service. The ideal candidate will have exceptional interpersonal and communication skills including an aptitude for delivering reliable, responsive, and tactful responses to internal and external stakeholders. The ideal candidate will have a continuous improvement mindset. The Assistant Director assists the department director in the management and direction of the operations of a department. This position interfaces with City Officials, Department and Division Managers, Boards and Commissions, City Council and other agencies; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; ensures that projects and services are adhering to established plans, standards, and procedures; reviews all project activities, processes, and services; creates and implements policies governing the department's function, and assists in policy decisions that may have citywide impact; and designs and establishes outcome measures, customer service methods and processes. DISTINGUISHING CHARACTERISTICS This management level classification may be populated with multiple incumbents citywide who exercise a broad range of authority over complex projects or programs. The Assistant Director operates from general directives or broadly defined missions as they relate to the Department's goals and objectives. This classification is distinguished from the director of the department in that the latter provides executive direction and oversight, and is the principal administrator of the department. The Assistant Director is authorized by the department director to act on their behalf on all aspects of department operations. This position differs from division manager classifications in that the latter oversee the operations of a division within a department, while the Assistant Director is responsible for all divisions within a department and has a broader scope of contact. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by the director of a department. The incumbent may supervise professional, technical, and/or support staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Plans, organizes, manages, leads, and evaluates the overall operations of the department. Under direction of the department director, has authority for support of all department staff. Meets with the department director, division managers, and other key department staff to share information and discuss issues regarding projects, policies and programs, and to determine priorities and resource management issues on a regular basis. Develops priorities, approach, and strategies regarding organizational development/ improvement initiatives; develops, plans, and implements Department goals and objectives in accordance with the core purpose, mission, vision, and values of the organization; develops, recommends, and administers policies and procedures; identifies, develops, and implements initiatives to improve service delivery with other City departments and public/regional agencies. Directs the provision of services that implements and enforces state laws and local ordinances/codes pertaining to field of department. Reviews legislation and assures compliance with laws, regulations, statutes, and codes that impact department operations. Selects, assigns, trains, directs, and evaluates subordinate staff, including subordinate managers, supervisors, professionals, and others; discusses, negotiates, and resolves personnel issues/ conflicts with staff, unions, and labor relations. Provides consultation and oversight to the Department's strategic planning efforts and participates in planning/design teams to develop direction, recommendations, and strategies for department development and improvement initiatives. Negotiates, arbitrates, and revolves program, project, and policy issues/conflicts with other departments and community/ business stakeholders. Attends City Council meetings; meets with the City Manager's Office and City Council regarding new programs, project/program status, sensitive/controversial issues; coordinates assigned activities with City Officials, other City departments, and outside agencies as appropriate; participates on committees and boards, and in community activities as assigned; outreach to community and industry, attends meetings, conferences, and workshops. Analyzes fiscal data to identify and project resource needs; recommends needed resources. Prepares complex statistical and narrative program reports, correspondence, and other documents. Directs the provision of services to safeguard the interest of the general public. Other duties may be performed as required; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Federal, state, and local laws, standards, regulations, and policies pertaining to departmental operations. Technology and its application to efficient City operations. Principles of supervision, organization and administration. Budget preparation and administration. Skill in: Strategic organizational planning and management. Public speaking and meeting facilitation. Leadership and mediation. Ability to: Plan, direct, and supervise division operations and activities. Analyze facts and exercise sound judgment in decision-making. Communicate effectively both orally and in writing. Assimilate and integrate the concerns, needs and desires of citizens, neighborhood associations, the development industry, and other City management. Establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural backgrounds regardless of race, religion, age, sex, disability, or political affiliation. EXPERIENCE AND EDUCATION Experience: Seven years of progressively responsible professional administrative and analytical experience in municipal government, including five years of project management and supervision. -AND- Education: A Bachelor's degree from an accredited college with major coursework in public or business administration, political science, economics, urban or regional planning, engineering, or other related field. A Master's degree in one of these fields is desirable. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Community Development Department is seeking an experienced leader as the Assistant Director to support and assist the department director in the management and direction of the department. The Assistant Director oversees administrative operations and programs within the department; collaborates with division managers on strategic planning; and coordinates activities with other departments, outside agencies, and other stakeholders. IDEAL CANDIDATE STATEMENT The ideal candidate will possess extensive knowledge of the administrative and operational requirements of the Community Development Department. The ideal candidate will be experienced in financial planning, budgeting, strategic decision-making, and local government personnel practices. The ideal candidate will desire to continue the development the department’s culture that focuses on diversity, equity, and inclusion with outstanding customer service. The ideal candidate will have exceptional interpersonal and communication skills including an aptitude for delivering reliable, responsive, and tactful responses to internal and external stakeholders. The ideal candidate will have a continuous improvement mindset. The Assistant Director assists the department director in the management and direction of the operations of a department. This position interfaces with City Officials, Department and Division Managers, Boards and Commissions, City Council and other agencies; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; ensures that projects and services are adhering to established plans, standards, and procedures; reviews all project activities, processes, and services; creates and implements policies governing the department's function, and assists in policy decisions that may have citywide impact; and designs and establishes outcome measures, customer service methods and processes. DISTINGUISHING CHARACTERISTICS This management level classification may be populated with multiple incumbents citywide who exercise a broad range of authority over complex projects or programs. The Assistant Director operates from general directives or broadly defined missions as they relate to the Department's goals and objectives. This classification is distinguished from the director of the department in that the latter provides executive direction and oversight, and is the principal administrator of the department. The Assistant Director is authorized by the department director to act on their behalf on all aspects of department operations. This position differs from division manager classifications in that the latter oversee the operations of a division within a department, while the Assistant Director is responsible for all divisions within a department and has a broader scope of contact. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by the director of a department. The incumbent may supervise professional, technical, and/or support staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Plans, organizes, manages, leads, and evaluates the overall operations of the department. Under direction of the department director, has authority for support of all department staff. Meets with the department director, division managers, and other key department staff to share information and discuss issues regarding projects, policies and programs, and to determine priorities and resource management issues on a regular basis. Develops priorities, approach, and strategies regarding organizational development/ improvement initiatives; develops, plans, and implements Department goals and objectives in accordance with the core purpose, mission, vision, and values of the organization; develops, recommends, and administers policies and procedures; identifies, develops, and implements initiatives to improve service delivery with other City departments and public/regional agencies. Directs the provision of services that implements and enforces state laws and local ordinances/codes pertaining to field of department. Reviews legislation and assures compliance with laws, regulations, statutes, and codes that impact department operations. Selects, assigns, trains, directs, and evaluates subordinate staff, including subordinate managers, supervisors, professionals, and others; discusses, negotiates, and resolves personnel issues/ conflicts with staff, unions, and labor relations. Provides consultation and oversight to the Department's strategic planning efforts and participates in planning/design teams to develop direction, recommendations, and strategies for department development and improvement initiatives. Negotiates, arbitrates, and revolves program, project, and policy issues/conflicts with other departments and community/ business stakeholders. Attends City Council meetings; meets with the City Manager's Office and City Council regarding new programs, project/program status, sensitive/controversial issues; coordinates assigned activities with City Officials, other City departments, and outside agencies as appropriate; participates on committees and boards, and in community activities as assigned; outreach to community and industry, attends meetings, conferences, and workshops. Analyzes fiscal data to identify and project resource needs; recommends needed resources. Prepares complex statistical and narrative program reports, correspondence, and other documents. Directs the provision of services to safeguard the interest of the general public. Other duties may be performed as required; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Federal, state, and local laws, standards, regulations, and policies pertaining to departmental operations. Technology and its application to efficient City operations. Principles of supervision, organization and administration. Budget preparation and administration. Skill in: Strategic organizational planning and management. Public speaking and meeting facilitation. Leadership and mediation. Ability to: Plan, direct, and supervise division operations and activities. Analyze facts and exercise sound judgment in decision-making. Communicate effectively both orally and in writing. Assimilate and integrate the concerns, needs and desires of citizens, neighborhood associations, the development industry, and other City management. Establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural backgrounds regardless of race, religion, age, sex, disability, or political affiliation. EXPERIENCE AND EDUCATION Experience: Seven years of progressively responsible professional administrative and analytical experience in municipal government, including five years of project management and supervision. -AND- Education: A Bachelor's degree from an accredited college with major coursework in public or business administration, political science, economics, urban or regional planning, engineering, or other related field. A Master's degree in one of these fields is desirable. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/10/2024 11:59 PM Pacific
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Sr. Director, this position serves as the Customer Service Specialist Tier 2 point of contact. The position will receive inbound escalation from Tier 1 support staff, students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems. The incumbent answers incoming calls for Technical Service, provides prompt and accurate technical assistance troubleshooting and resolving problems and/or issues. Key Responsibilities Provide customer login support information to SJSU students, faculty and staff Assist in monitoring data and appropriately troubleshooting customer service issues. Collaborate with the Service Desk team to route issues appropriately for fastest resolution. Schedule training rooms as needed and respond to customer questions regarding services. Provide assistance to ensure customers can access data regarding SJSU and solve minor processing issues. Analyze, resolve, and route helpdesk phone calls and emails. Provide general directory assistance, route calls and provide in-person assistance to customers. Determine appropriate category for resolution, log, route and track trouble tickets using iSupport system. Receive inbound telephone calls, chat messages, and emails on product questions. Provide technical Tier 2 troubleshooting, and problem resolution. Provide user-friendly explanations and follow-up using telephone, emails, and/or chat, and in person communication. Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. Open trouble tickets using the trouble ticketing tool and document action steps and resolutions including follow-up. Serve as the customer advocate and interact with internal teams to solve issues. Escalate customer concerns as necessary to the appropriate manager, as required. Communicate and train Tier I support in processing and resolving reported problems. Knowledge, Skills & Abilities Ability to provide Tier II technical support Ability to apply consultative skills to assess user needs and provide appropriate support Working knowledge of information technology systems and/or applications, including campuswide systems and multimedia environments, access procedures, networks, and/or databases Excellent customer service and public relations skills Ability to troubleshoot basic help desk inquiries Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions within a diverse multicultural environment Ability to apply campus information security policy and standards to develop specific security requirements Basic knowledge of data administration principles and techniques Ability to analyze data requirements and research data availability and access methods Ability to communicate in writing and speaking clearly to a diverse group of customers Proficiency using standard software packages: i.e., Word processing, Excel spreadsheet, Database management Basic knowledge in either of these technologies: network, WiFi, security, or cloud technologies Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation Ability to handle multiple work priorities and maintain confidentiality and appropriately handle sensitive communications with customers Ability to apply security models and frameworks to ensure appropriate security is maintained Technical knowledge and understanding of electronics and networking (TCP/IP), browser functionality, and troubleshooting of common networking devices Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Input required qualifications Preferred Qualifications Experience providing technical support and customer service support Experience in a University or college environment Experience with electronic and networking (TCP/IP) Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 16, 2022 through November 29, 2022 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 16 2022 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Managing Director, Student Athlete Resource Center (SARC) and Associate Director of Athletics, the Associate Director for the Student Athlete Resource Center acts as the unit lead for learning support for student-athletes in need of proactive academic support, graduate student athlete support, and Summer Bridge programming with all incoming student-athletes. While adhering to NCAA guidelines and athletic academic eligibility requirements, the incumbent will lead the team to support all student-athletes in an effort to complete Title 5, California State University (CSU), San José State University (SJSU) with the end goal of degree completion. Working with the SARC Team, the Associate Director for SARC develops, coordinates, implements, and assesses academic support and other retention services in accordance with University policies to ensure successful transitions. In particular, the Associate Director for SARC assists the team to provide detailed and accurate athletic academic coaching, successful learning support, and opportunities. The Associate Director for SARC must build strong relationships with Division I athletic coaches, athletic administration, University faculty and staff, and campus partners. The incumbent will also support the NCAA Academic Eligibility Coordinator in Academic Progress Rate (APR) and Graduation Success Rate (GSR) calculation and submission. Key Responsibilities Evaluate student-athletes’ needs and coordinate with Learning Specialists, Peer Mentors, to provide additional academic support resources Work directly with student athletes in academic jeopardy as their Learning Specialist Oversee, assess, and support tasks related to athletic academic coaching Provide training in the following topics: General Education curriculum and requirements, general university graduation requirements and Graduation Success Rate (GSR) Knowledge, Skills & Abilities Possess excellent written and oral communication skills Ability to analyze complex situations accurately and adopt effective course of action Demonstrated ability to deal with challenging and complex issues in a positive and proactive manner Demonstrated ability to plan and implement SASS trainings for learning support and GSR Ability to maintain confidentiality and appropriately handle sensitive information and communication with student athletes, parents/guardians, employees, and external agencies Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master’s Degree Demonstrated extensive NCAA knowledge and work experience in the academic support of student-athletes in academic jeopardy, athletic academic eligibility, Academic Progress Rate, and Graduation Success Rate Demonstrated excellent written communication skills with a strong customer service background in a student-athlete focused educational setting with collegiate coaches, faculty, and staff Demonstrated work experience in leading the communication of General Education and athletic eligibility requirements, learning methods, and academic success in a university setting Experience analyzing and interpreting student success data and then creating an action plan to support increased performance to ensure graduation and athletic eligibility Experience with PeopleSoft, and/or customer service-based technology systems Experience in hiring and supervision Experience developing student programs Experience developing and delivering training or professional development programs Demonstrated experience working with a diverse population of students Experience working with student-athletes Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $6,221/month - $6,978/month CSU Salary Range: $5,732/month - $8,176/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Managing Director, Student Athlete Resource Center (SARC) and Associate Director of Athletics, the Associate Director for the Student Athlete Resource Center acts as the unit lead for learning support for student-athletes in need of proactive academic support, graduate student athlete support, and Summer Bridge programming with all incoming student-athletes. While adhering to NCAA guidelines and athletic academic eligibility requirements, the incumbent will lead the team to support all student-athletes in an effort to complete Title 5, California State University (CSU), San José State University (SJSU) with the end goal of degree completion. Working with the SARC Team, the Associate Director for SARC develops, coordinates, implements, and assesses academic support and other retention services in accordance with University policies to ensure successful transitions. In particular, the Associate Director for SARC assists the team to provide detailed and accurate athletic academic coaching, successful learning support, and opportunities. The Associate Director for SARC must build strong relationships with Division I athletic coaches, athletic administration, University faculty and staff, and campus partners. The incumbent will also support the NCAA Academic Eligibility Coordinator in Academic Progress Rate (APR) and Graduation Success Rate (GSR) calculation and submission. Key Responsibilities Evaluate student-athletes’ needs and coordinate with Learning Specialists, Peer Mentors, to provide additional academic support resources Work directly with student athletes in academic jeopardy as their Learning Specialist Oversee, assess, and support tasks related to athletic academic coaching Provide training in the following topics: General Education curriculum and requirements, general university graduation requirements and Graduation Success Rate (GSR) Knowledge, Skills & Abilities Possess excellent written and oral communication skills Ability to analyze complex situations accurately and adopt effective course of action Demonstrated ability to deal with challenging and complex issues in a positive and proactive manner Demonstrated ability to plan and implement SASS trainings for learning support and GSR Ability to maintain confidentiality and appropriately handle sensitive information and communication with student athletes, parents/guardians, employees, and external agencies Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master’s Degree Demonstrated extensive NCAA knowledge and work experience in the academic support of student-athletes in academic jeopardy, athletic academic eligibility, Academic Progress Rate, and Graduation Success Rate Demonstrated excellent written communication skills with a strong customer service background in a student-athlete focused educational setting with collegiate coaches, faculty, and staff Demonstrated work experience in leading the communication of General Education and athletic eligibility requirements, learning methods, and academic success in a university setting Experience analyzing and interpreting student success data and then creating an action plan to support increased performance to ensure graduation and athletic eligibility Experience with PeopleSoft, and/or customer service-based technology systems Experience in hiring and supervision Experience developing student programs Experience developing and delivering training or professional development programs Demonstrated experience working with a diverse population of students Experience working with student-athletes Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $6,221/month - $6,978/month CSU Salary Range: $5,732/month - $8,176/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING AN ASSISTANT DIRECTOR OF HUMAN RESOURCES (This is an at-will position) Salary Range: $190,000 - $235,000 ABOUT US The Port of Long Beach is a global leader in green port initiatives and top-notch customer service, moving cargo with reliability, speed and efficiency. As the premier U.S. gateway for trans-Pacific trade, the Port handles trade valued at $200 billion annually and supports 2.6 million jobs across the United States, including 575,000 in Southern California. In 2023, industry leaders named it “The Best West Coast Seaport in North America” for the fifth consecutive year. During the next 10 years, the Port is planning $2.3 billion in capital improvements aimed at enhancing capacity, competitiveness and sustainability. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on Monday , May 20, 2024 @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 337 676 668 # Click here to join the meeting. THE TEAM Reporting directly to the Chief Executive Officer, the Human Resources (HR) Division is dedicated to exceptional service, innovation, and operational excellence that leads to attracting, engaging, and retaining a diversified and highly qualified workforce. The committed and inspired HR influencers in the division work diligently to ensure organizational alignment with strategic goals and values, and to foster an engaged, well-trained, and collaborative organization that promotes belonging and integrates people, processes and technology to promote a team-oriented culture with professional and personal growth. THE ROLE Reporting to the Director of Human Resources, the Assistant Director of Human Resources provides day-to-day oversight and leadership of professional, technical and administrative human resources staff performing aspects of human resources functions to include talent acquisition, learning and development, employee engagement, performance management, employee/labor relations, payroll and benefits, leave management, classification and compensation, process improvement, HR records, a nd compliance. As a dynamic and forward-thinking leader, the Assistant Director actively engages in the strategic planning process, collaborating with the Director to shape the direction of the division. This role requires adept decision-making, effective communication, and the ability to foster a collaborative and high-performance work environment. EXAMPLES OF DUTIES The following examples are intended to describe the general nature and scope of work performed by the Assistant Director. This is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Plans, organizes, directs, controls, integrates and evaluates the work of staff assigned to the Human Resources Division; and ensures a high-performance, service-oriented work environment that supports achievement of the Strategic Plan, Mission, Vision and values of the Port. Demonstrates sensitivity to and understanding of diversity, inclusion, and cultural competency; participates in and develops activities to increase and enhance equity-minded practices within the Port; develops and maintains an inclusive work environment that fosters diversity, respect and engagement. Provides interpretation, information, and advice regarding City policies and procedures, labor agreements, Civil Service, City Charter, Administrative Directives, department policies, and other rules and regulations that may impact the Port. Provides consultation and technical expertise to executives, managers and employees on a variety of complex, sensitive and confidential organizational and employee-relations issues i ncluding performance improvement plans, grievance and disciplinary procedures and actions, Skelly processes, dispute settlements, mediation and arbitration ; confers with legal counsel on personnel matters and labor relations issues. Conducts impartial fact-finding investigations and drafts disciplinary documents. Provides direction and support of classification and compensation activities in areas to include position audits, classification development, review of classification structure, and position allocations. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Assists Director in special projects, budget planning and performance, policy/strategy development, business plans, and operational/resource priorities ensuring legal/policy compliance and consistency in Port services and programs. Ensures regular conduct of performance reviews and development plans and evaluations for all Port divisions. Works with employee and labor organizations to resolve issues involving employee relations or labor contract interpretations or disputes; assists in the grievance process including arbitration. Reviews business processes, systems, or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiencies. May represent the Port on task forces, committees, projects and/or perform a variety of community outreach activities. Prepares and evaluates proposals and responses to contract bids and solicitations from professional organizations. Provides backup support to all HR staff as needed. May be assigned disaster service worker responsibilities as directed. Performs related duties and responsibilities as assigned. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS: Education: Bachelor’s degree in public or business administration, human resources management, industrial-organizational psychology, or a related discipline. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. HR Experience: A minimum of seven (7) years of progressively responsible professional-level experience in a public or private sector human resource environment. Supervisory Experience: A minimum of three (3) years serving in a supervisory or managerial capacity with oversight of staff engaged in human resources management functions. DESIRED QUALIFICATIONS: Master's degree or advanced coursework in a discipline related to Human Resources. Professional certifications such as PHR/SPHR, SHRM-CP/SCP, IPMA-CP/SCP, AWI-CH, and/or CCP. Experience working within a civil service system. Experience in a unionized environment. Experience in California’s unique employment environment. Experience overseeing human resources function(s) in a public sector agency with a workforce of 500 employees or more. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Must be able to handle confidential department and employee information with complete discretion; use a high degree of tact, diplomacy and discretion in dealing with sensitive and confidential situations. Must be ethical with a high level of integrity. Must be self-motivated; do not require extensive direction or guidance. Must be dedicated to quality customer service and continuous improvement. Must display exceptional interpersonal skills and value the power of relationships. Must be able to compose correspondence, prepare documents and make arrangements with only brief instructions given. Must be able to handle frequent interruptions, and to prioritize tasks to complete multiple assignments with competing deadlines. Must have high-level organizational and planning skills so that workflow is managed efficiently and accurately; set priorities, take initiative and exercise sound independent judgment. Must be familiar with current trends and practices in the HR profession. Must have ability to prepare clear, accurate and concise reports. Requires a general understanding of Meyers-Milias-Brown Act (MMBA) principles, disciplinary procedures, and similar labor issues. Requires sufficient HR practice knowledge to navigate employment law, case law, policies and procedures, and make effective decisions utilizing this knowledge. Requires a broad understanding of Human Resources practices and procedures, especially with experience in California’s unique employment environment. Proven ability to implement new programs or practices designed to enhance service and value. A history of creating effective working relationships across functional lines is expected, with a collaborative work style. In addition to skills and experience, we are also seeking an individual whose beliefs and behaviors are in alignment with our core values of visionary leadership, operational excellence, innovation, diversity, honesty and integrity, superior customer service, teamwork, and health and prosperous communities. SELECTION PROCEDURE The final filing date for this recruitment is Thursday, May 23, 2024 @ 11:59 pm PDT. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Individuals determined to be qualified and best aligned to the position will be invited to participate in the selection process. HOW TO APPLY: To be considered for this opportunity, please email a cover letter and resume in PDF format to hrexecrecruitment@polb.com . Incomplete submissions (without a cover letter and resume) will not be considered. If you require accommodation because of a disability in order to participate in any phase of the selection process, please contact (562) 283-7500 or email hrexecrecruitment@polb.com . SAVE THE DATES: Round one interviews will be held virtually on Monday, June 3, 2024, with finalists moving forward to in-person interviews on Tuesday, June 11, 2024. Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; and an employment offer is contingent on conducting a comprehensive background check. LOCATION This position is an on-site role based at 415 W. Ocean Blvd., Long Beach, CA 90802. The selected party is expected to be on-site Monday thru Friday. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/ . THE BENEFITS: The Port of Long Beach established an annual salary range of $190,000 - $235,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches a percentage of base salary for qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 5/23/2024 11:59 PM Pacific
May 03, 2024
Full Time
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING AN ASSISTANT DIRECTOR OF HUMAN RESOURCES (This is an at-will position) Salary Range: $190,000 - $235,000 ABOUT US The Port of Long Beach is a global leader in green port initiatives and top-notch customer service, moving cargo with reliability, speed and efficiency. As the premier U.S. gateway for trans-Pacific trade, the Port handles trade valued at $200 billion annually and supports 2.6 million jobs across the United States, including 575,000 in Southern California. In 2023, industry leaders named it “The Best West Coast Seaport in North America” for the fifth consecutive year. During the next 10 years, the Port is planning $2.3 billion in capital improvements aimed at enhancing capacity, competitiveness and sustainability. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual information session on Monday , May 20, 2024 @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 337 676 668 # Click here to join the meeting. THE TEAM Reporting directly to the Chief Executive Officer, the Human Resources (HR) Division is dedicated to exceptional service, innovation, and operational excellence that leads to attracting, engaging, and retaining a diversified and highly qualified workforce. The committed and inspired HR influencers in the division work diligently to ensure organizational alignment with strategic goals and values, and to foster an engaged, well-trained, and collaborative organization that promotes belonging and integrates people, processes and technology to promote a team-oriented culture with professional and personal growth. THE ROLE Reporting to the Director of Human Resources, the Assistant Director of Human Resources provides day-to-day oversight and leadership of professional, technical and administrative human resources staff performing aspects of human resources functions to include talent acquisition, learning and development, employee engagement, performance management, employee/labor relations, payroll and benefits, leave management, classification and compensation, process improvement, HR records, a nd compliance. As a dynamic and forward-thinking leader, the Assistant Director actively engages in the strategic planning process, collaborating with the Director to shape the direction of the division. This role requires adept decision-making, effective communication, and the ability to foster a collaborative and high-performance work environment. EXAMPLES OF DUTIES The following examples are intended to describe the general nature and scope of work performed by the Assistant Director. This is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Plans, organizes, directs, controls, integrates and evaluates the work of staff assigned to the Human Resources Division; and ensures a high-performance, service-oriented work environment that supports achievement of the Strategic Plan, Mission, Vision and values of the Port. Demonstrates sensitivity to and understanding of diversity, inclusion, and cultural competency; participates in and develops activities to increase and enhance equity-minded practices within the Port; develops and maintains an inclusive work environment that fosters diversity, respect and engagement. Provides interpretation, information, and advice regarding City policies and procedures, labor agreements, Civil Service, City Charter, Administrative Directives, department policies, and other rules and regulations that may impact the Port. Provides consultation and technical expertise to executives, managers and employees on a variety of complex, sensitive and confidential organizational and employee-relations issues i ncluding performance improvement plans, grievance and disciplinary procedures and actions, Skelly processes, dispute settlements, mediation and arbitration ; confers with legal counsel on personnel matters and labor relations issues. Conducts impartial fact-finding investigations and drafts disciplinary documents. Provides direction and support of classification and compensation activities in areas to include position audits, classification development, review of classification structure, and position allocations. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Assists Director in special projects, budget planning and performance, policy/strategy development, business plans, and operational/resource priorities ensuring legal/policy compliance and consistency in Port services and programs. Ensures regular conduct of performance reviews and development plans and evaluations for all Port divisions. Works with employee and labor organizations to resolve issues involving employee relations or labor contract interpretations or disputes; assists in the grievance process including arbitration. Reviews business processes, systems, or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiencies. May represent the Port on task forces, committees, projects and/or perform a variety of community outreach activities. Prepares and evaluates proposals and responses to contract bids and solicitations from professional organizations. Provides backup support to all HR staff as needed. May be assigned disaster service worker responsibilities as directed. Performs related duties and responsibilities as assigned. REQUIREMENTS TO FILE MINIMUM QUALIFICATIONS: Education: Bachelor’s degree in public or business administration, human resources management, industrial-organizational psychology, or a related discipline. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. HR Experience: A minimum of seven (7) years of progressively responsible professional-level experience in a public or private sector human resource environment. Supervisory Experience: A minimum of three (3) years serving in a supervisory or managerial capacity with oversight of staff engaged in human resources management functions. DESIRED QUALIFICATIONS: Master's degree or advanced coursework in a discipline related to Human Resources. Professional certifications such as PHR/SPHR, SHRM-CP/SCP, IPMA-CP/SCP, AWI-CH, and/or CCP. Experience working within a civil service system. Experience in a unionized environment. Experience in California’s unique employment environment. Experience overseeing human resources function(s) in a public sector agency with a workforce of 500 employees or more. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Must be able to handle confidential department and employee information with complete discretion; use a high degree of tact, diplomacy and discretion in dealing with sensitive and confidential situations. Must be ethical with a high level of integrity. Must be self-motivated; do not require extensive direction or guidance. Must be dedicated to quality customer service and continuous improvement. Must display exceptional interpersonal skills and value the power of relationships. Must be able to compose correspondence, prepare documents and make arrangements with only brief instructions given. Must be able to handle frequent interruptions, and to prioritize tasks to complete multiple assignments with competing deadlines. Must have high-level organizational and planning skills so that workflow is managed efficiently and accurately; set priorities, take initiative and exercise sound independent judgment. Must be familiar with current trends and practices in the HR profession. Must have ability to prepare clear, accurate and concise reports. Requires a general understanding of Meyers-Milias-Brown Act (MMBA) principles, disciplinary procedures, and similar labor issues. Requires sufficient HR practice knowledge to navigate employment law, case law, policies and procedures, and make effective decisions utilizing this knowledge. Requires a broad understanding of Human Resources practices and procedures, especially with experience in California’s unique employment environment. Proven ability to implement new programs or practices designed to enhance service and value. A history of creating effective working relationships across functional lines is expected, with a collaborative work style. In addition to skills and experience, we are also seeking an individual whose beliefs and behaviors are in alignment with our core values of visionary leadership, operational excellence, innovation, diversity, honesty and integrity, superior customer service, teamwork, and health and prosperous communities. SELECTION PROCEDURE The final filing date for this recruitment is Thursday, May 23, 2024 @ 11:59 pm PDT. The Port reserves the right to extend the closing date without notice in order to accept additional applications. Individuals determined to be qualified and best aligned to the position will be invited to participate in the selection process. HOW TO APPLY: To be considered for this opportunity, please email a cover letter and resume in PDF format to hrexecrecruitment@polb.com . Incomplete submissions (without a cover letter and resume) will not be considered. If you require accommodation because of a disability in order to participate in any phase of the selection process, please contact (562) 283-7500 or email hrexecrecruitment@polb.com . SAVE THE DATES: Round one interviews will be held virtually on Monday, June 3, 2024, with finalists moving forward to in-person interviews on Tuesday, June 11, 2024. Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; and an employment offer is contingent on conducting a comprehensive background check. LOCATION This position is an on-site role based at 415 W. Ocean Blvd., Long Beach, CA 90802. The selected party is expected to be on-site Monday thru Friday. The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/ . THE BENEFITS: The Port of Long Beach established an annual salary range of $190,000 - $235,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches a percentage of base salary for qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 5/23/2024 11:59 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description PRINCIPAL NETWORK & SYSTEMS ENGINEER Regular, Full-Time Employment Opportunity Join our dynamic team at the City of Sunnyvale as we seek a visionary Principal Network & Systems Engineer for our innovative Information Technology Department. As the leader of our Network & Systems team, you'll spearhead cutting-edge initiatives in network, storage, and servers, while also championing transformative IT infrastructure projects. Your network and systems expertise along with your top-notch customer service, will be pivotal in ensuring our success. From troubleshooting complex issues to conducting thorough systems analysis, you'll thrive in a fast-paced environment. Moreover, your exceptional communication skills will shine as you collaborate with IT and business stakeholders, consultants, contractors, and the public. Join us in shaping the future of technology in Sunnyvale and beyond! The Information Technology Department (ITD) provides secure, reliable and integrated technology solutions in alignment with the needs and goals throughout the city in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network (voice and data) infrastructure, desktops and laptops, emergency and non-emergency radios, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. Under general direction of an Information Technology Manager, supervises, leads, coordinates, monitors, performs and supports multiple information technology areas that may include one or more citywide data center activities and systems of data, voice, radio, video networks, and/or server solutions; revises, improves, updates, and maintains existing systems under the appropriate Service Level Agreements (SLAs); participates in and/or manages infrastructure, system implementation or client services projects to include schedule and resource planning; provides training and technical support to technical staff and end users; closely coordinates and works with departmental managers, system owners, end-users, public officials, the public, vendors, and project teams; executes the Information Technology Strategic Plan; assists in the development and management of the unit's performance measures and budget; supervises and manages staff within the unit; operates as the subject matter expert; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS Principal Network & Systems Engineer is the highest level in the classification series. The classification of Principal Network & Systems Engineer is distinguished from the higher-level Information Technology Manager in that the Information Technology Manager is responsible for the overall administration of the division. This classification is further distinguished from the lower-level Senior Network & Systems Engineer in that the Principal Network & Systems Engineer is assigned the most complex duties and responsibilities of the positions in the series, works independently to complete operational and project tasks, may lead IT projects, and/or may have full supervisory responsibility. The Network & Systems Engineer classification series has three (3) distinct areas of focus listed below and all are assigned to the appropriate unit within the Infrastructure Services Division. To be hired as a Principal Network & Systems Engineer classification, the candidate must demonstrate the minimum qualifications with an emphasis in all three of the areas of focus below: Voice and Data Networking: Responsible for configuring and modifying the configuration of the City's voice and data networks to meet evolving and ongoing functional needs of City departments. Telecommunications: Responsible for configuring and modifying the configuration of the City's telecommunications to meet evolving and ongoing functional needs of City departments. Radio Networking: Responsible for configuring and modifying the configuration of the City's radio networks to meet evolving and ongoing functional needs of City departments. System Administration: Responsible for configuring and modifying the configuration of the City's server and storage systems to meet evolving and ongoing functional needs of City departments. Automate data exchange between related, but separate systems, including external interfaces to transfer data to and from vendors Essential Job Functions (May include, but are not limited to, the following): Supervises assigned IT staff; provides mentorship, guidance and direction; prepares and delivers evaluations of assigned staff. Plan, prioritize, assign, supervise and review the work of assigned staff. Participate in the selection of staff; provide or coordinate staff training; motivate staff and manage effective teams. Assists in the development and implementation of department and unit goals, objectives policies and procedures and correspondingly aligns to goals of assigned staff. Oversees the planning, design, installation, and supports data center activities and systems of data, voice, radio and video network infrastructures, IT equipment, servers, storage and applications to achieve optimum performance and security. Communicates effectively with internal clients and vendors to identify needs and evaluate alternative business solutions. Performs structured and complex analyses, designs and develops integrated information flow. Completes own service requests in a timely manner and provides support to end users, assigns service requests, incidents and problem tickets to team members. Ensures team contributions to the department's performance/service metrics. Defines standards of appropriate usage and performance of systems accordingly. Researches, designs, develops security and integrity of infrastructure and client device systems to ensure protection from inappropriate access or destruction to include disaster recovery and business continuity. Develops and executes preventive maintenance programs identifying weaknesses of current system to determine critical server/storage or network issues, including cybersecurity. Develops contract specifications, coordinates services and monitors terms and agreements provided by vendors and independent contractors. Recommends, evaluates, and monitors the acquisition and operational cost of network and server related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Manages and monitors tasks related to projects or system implementations. Coaches, mentors, and trains other city staff through both formal and informal training programs. Oversees, develops, and maintains technical system documentation and develops and provides training programs and materials to end-users and other technical staff. Ensures completion of technical documentation by subordinates. Develops and executes project plans based on standard Project Management guidelines, and leads or participates in projects according to the plan, to include carrying out the IT Strategic Plan (ITSP). Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. Participate in budget preparation and administration for projects, operations or technology investments; monitor and control expenditures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers, and color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work also requires the ability to climb ladders, drive motorized vehicles and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or closely related field AND eight years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, business information systems, computer science, information technology or closely related field AND eight years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, computer engineering, information technology, engineering, or closely related field; AND seven years of experience in any two of the focus areas OR At least two of Cisco Certified Internetwork Expert (CCIE), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA) or Microsoft Certified Solutions Engineer (MCSE) certification AND eight years of experience in any two of the focus areas NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of IT Infrastructure Library (ITIL). Principles and practices of IT Service Management (ITSM) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Network traffic and performance parameters. Principles of VoIP and standard telephony. Principles of radio networks and frequencies The installation and management of relational databases. Methods and procedures of systems administration and security and integrity maintenance. Connectivity, system integration, and network design. Structure development, features, and access including configurations protocol and interfacing. Current developments and trends of network technologies. Principles and methods of system and network storage management. Local Area Network wiring and distribution methods. Wide Areas Networking Connectivity utilizing leased services, fiber backbone, and wireless transports. Principles and practices of budget monitoring. Principles and practices of supervision, training and performance evaluation. Methods and techniques to motivate staff and manage effective teams. Applicable industry and safety codes and standards. Cybersecurity practices and procedures. Principles of project management. Ability to: Provide excellent customer service. Supervise, coach, guide and mentor team members. Communicate effectively, orally and in writing. Analyze network/system problems by developing and using appropriate test structures and related diagnostics. Assess the risks and costs of IT operations and developing cost-efficient solutions. Translate user defined requirements into specifications and features. Supervise the work of subordinate employees and maintain functional relationships with a variety of other technical and non-technical staff. Design and perform server administration activities. Lead complex network and server/storage design projects in support of the IT Strategic Plan and City goals. Establish, maintain, and promote positive and effective working relationships with employees, other agencies and the public; work independently and as a member of a team. Effectively organize, prioritize, follow-up, and use good judgment on work assignments to meet established deadlines. Determine needs for and/or develop administrative/operational policy proposals. Perform alternative cost/benefit analysis for network or server/storage enhancement or replacement and provide recommendations. Develop and maintains technical system documentation. Assist in contract development and negotiation and manage vendor performance. Develop and provides training and materials to end-users and other technical staff. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Develop project plans based on standard Project Management guidelines, and leads or participates in projects according to the plan, in support of the IT Strategic Plan. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Public sector employment experience. Proven track record of implementing new network or server solutions within an organization and/or successfully maintaining a complex network. Proven track record of motivating teams and providing supervision to high-performing teams. Possession and maintenance of Cisco Certified Network Associate (CCNA) certificate. Possession and maintenance of VMWare Certified Professional (VCP) certificate. Proficient in the following: Active Directory; Dell Server Hardware; Windows Server OS; VMWare vSphere; Storage Area Networks; Email Administration; SQL; DNS; DHCP. Possession of NetApp Certified Implementation Engineer (NCIE) certificate. Possession of NetApp Certified Data Administrator (NCDA) certificate. Possession of Palo Alto Networks Accredited Configuration Engineer (ACE) certificate. Possession and maintenance of Palo Alto Networks Accredited Configuration Engineer (ACE) certificate. Possession and maintenance of Cisco Certified Network Professional (CCNP) certificate. Possession and maintenance of Cisco Certified Design Associate (CCDA) certificate. Possession and maintenance of Microsoft Certified Solutions Expert (MCSE): Server Infrastructure level. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 13, 2024, at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Thursday, May 23, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in an in-person selection interview with the department tentatively scheduled on May 30, and/or May 31, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/13/2024 5:00 PM Pacific
Apr 30, 2024
Full Time
Description PRINCIPAL NETWORK & SYSTEMS ENGINEER Regular, Full-Time Employment Opportunity Join our dynamic team at the City of Sunnyvale as we seek a visionary Principal Network & Systems Engineer for our innovative Information Technology Department. As the leader of our Network & Systems team, you'll spearhead cutting-edge initiatives in network, storage, and servers, while also championing transformative IT infrastructure projects. Your network and systems expertise along with your top-notch customer service, will be pivotal in ensuring our success. From troubleshooting complex issues to conducting thorough systems analysis, you'll thrive in a fast-paced environment. Moreover, your exceptional communication skills will shine as you collaborate with IT and business stakeholders, consultants, contractors, and the public. Join us in shaping the future of technology in Sunnyvale and beyond! The Information Technology Department (ITD) provides secure, reliable and integrated technology solutions in alignment with the needs and goals throughout the city in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network (voice and data) infrastructure, desktops and laptops, emergency and non-emergency radios, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. Under general direction of an Information Technology Manager, supervises, leads, coordinates, monitors, performs and supports multiple information technology areas that may include one or more citywide data center activities and systems of data, voice, radio, video networks, and/or server solutions; revises, improves, updates, and maintains existing systems under the appropriate Service Level Agreements (SLAs); participates in and/or manages infrastructure, system implementation or client services projects to include schedule and resource planning; provides training and technical support to technical staff and end users; closely coordinates and works with departmental managers, system owners, end-users, public officials, the public, vendors, and project teams; executes the Information Technology Strategic Plan; assists in the development and management of the unit's performance measures and budget; supervises and manages staff within the unit; operates as the subject matter expert; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS Principal Network & Systems Engineer is the highest level in the classification series. The classification of Principal Network & Systems Engineer is distinguished from the higher-level Information Technology Manager in that the Information Technology Manager is responsible for the overall administration of the division. This classification is further distinguished from the lower-level Senior Network & Systems Engineer in that the Principal Network & Systems Engineer is assigned the most complex duties and responsibilities of the positions in the series, works independently to complete operational and project tasks, may lead IT projects, and/or may have full supervisory responsibility. The Network & Systems Engineer classification series has three (3) distinct areas of focus listed below and all are assigned to the appropriate unit within the Infrastructure Services Division. To be hired as a Principal Network & Systems Engineer classification, the candidate must demonstrate the minimum qualifications with an emphasis in all three of the areas of focus below: Voice and Data Networking: Responsible for configuring and modifying the configuration of the City's voice and data networks to meet evolving and ongoing functional needs of City departments. Telecommunications: Responsible for configuring and modifying the configuration of the City's telecommunications to meet evolving and ongoing functional needs of City departments. Radio Networking: Responsible for configuring and modifying the configuration of the City's radio networks to meet evolving and ongoing functional needs of City departments. System Administration: Responsible for configuring and modifying the configuration of the City's server and storage systems to meet evolving and ongoing functional needs of City departments. Automate data exchange between related, but separate systems, including external interfaces to transfer data to and from vendors Essential Job Functions (May include, but are not limited to, the following): Supervises assigned IT staff; provides mentorship, guidance and direction; prepares and delivers evaluations of assigned staff. Plan, prioritize, assign, supervise and review the work of assigned staff. Participate in the selection of staff; provide or coordinate staff training; motivate staff and manage effective teams. Assists in the development and implementation of department and unit goals, objectives policies and procedures and correspondingly aligns to goals of assigned staff. Oversees the planning, design, installation, and supports data center activities and systems of data, voice, radio and video network infrastructures, IT equipment, servers, storage and applications to achieve optimum performance and security. Communicates effectively with internal clients and vendors to identify needs and evaluate alternative business solutions. Performs structured and complex analyses, designs and develops integrated information flow. Completes own service requests in a timely manner and provides support to end users, assigns service requests, incidents and problem tickets to team members. Ensures team contributions to the department's performance/service metrics. Defines standards of appropriate usage and performance of systems accordingly. Researches, designs, develops security and integrity of infrastructure and client device systems to ensure protection from inappropriate access or destruction to include disaster recovery and business continuity. Develops and executes preventive maintenance programs identifying weaknesses of current system to determine critical server/storage or network issues, including cybersecurity. Develops contract specifications, coordinates services and monitors terms and agreements provided by vendors and independent contractors. Recommends, evaluates, and monitors the acquisition and operational cost of network and server related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Manages and monitors tasks related to projects or system implementations. Coaches, mentors, and trains other city staff through both formal and informal training programs. Oversees, develops, and maintains technical system documentation and develops and provides training programs and materials to end-users and other technical staff. Ensures completion of technical documentation by subordinates. Develops and executes project plans based on standard Project Management guidelines, and leads or participates in projects according to the plan, to include carrying out the IT Strategic Plan (ITSP). Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. Participate in budget preparation and administration for projects, operations or technology investments; monitor and control expenditures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers, and color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work also requires the ability to climb ladders, drive motorized vehicles and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer information systems, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or closely related field AND eight years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in systems administration, network systems administration, business information systems, computer science, information technology or closely related field AND eight years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, computer engineering, information technology, engineering, or closely related field; AND seven years of experience in any two of the focus areas OR At least two of Cisco Certified Internetwork Expert (CCIE), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA) or Microsoft Certified Solutions Engineer (MCSE) certification AND eight years of experience in any two of the focus areas NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of IT Infrastructure Library (ITIL). Principles and practices of IT Service Management (ITSM) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Network traffic and performance parameters. Principles of VoIP and standard telephony. Principles of radio networks and frequencies The installation and management of relational databases. Methods and procedures of systems administration and security and integrity maintenance. Connectivity, system integration, and network design. Structure development, features, and access including configurations protocol and interfacing. Current developments and trends of network technologies. Principles and methods of system and network storage management. Local Area Network wiring and distribution methods. Wide Areas Networking Connectivity utilizing leased services, fiber backbone, and wireless transports. Principles and practices of budget monitoring. Principles and practices of supervision, training and performance evaluation. Methods and techniques to motivate staff and manage effective teams. Applicable industry and safety codes and standards. Cybersecurity practices and procedures. Principles of project management. Ability to: Provide excellent customer service. Supervise, coach, guide and mentor team members. Communicate effectively, orally and in writing. Analyze network/system problems by developing and using appropriate test structures and related diagnostics. Assess the risks and costs of IT operations and developing cost-efficient solutions. Translate user defined requirements into specifications and features. Supervise the work of subordinate employees and maintain functional relationships with a variety of other technical and non-technical staff. Design and perform server administration activities. Lead complex network and server/storage design projects in support of the IT Strategic Plan and City goals. Establish, maintain, and promote positive and effective working relationships with employees, other agencies and the public; work independently and as a member of a team. Effectively organize, prioritize, follow-up, and use good judgment on work assignments to meet established deadlines. Determine needs for and/or develop administrative/operational policy proposals. Perform alternative cost/benefit analysis for network or server/storage enhancement or replacement and provide recommendations. Develop and maintains technical system documentation. Assist in contract development and negotiation and manage vendor performance. Develop and provides training and materials to end-users and other technical staff. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Develop project plans based on standard Project Management guidelines, and leads or participates in projects according to the plan, in support of the IT Strategic Plan. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Public sector employment experience. Proven track record of implementing new network or server solutions within an organization and/or successfully maintaining a complex network. Proven track record of motivating teams and providing supervision to high-performing teams. Possession and maintenance of Cisco Certified Network Associate (CCNA) certificate. Possession and maintenance of VMWare Certified Professional (VCP) certificate. Proficient in the following: Active Directory; Dell Server Hardware; Windows Server OS; VMWare vSphere; Storage Area Networks; Email Administration; SQL; DNS; DHCP. Possession of NetApp Certified Implementation Engineer (NCIE) certificate. Possession of NetApp Certified Data Administrator (NCDA) certificate. Possession of Palo Alto Networks Accredited Configuration Engineer (ACE) certificate. Possession and maintenance of Palo Alto Networks Accredited Configuration Engineer (ACE) certificate. Possession and maintenance of Cisco Certified Network Professional (CCNP) certificate. Possession and maintenance of Cisco Certified Design Associate (CCDA) certificate. Possession and maintenance of Microsoft Certified Solutions Expert (MCSE): Server Infrastructure level. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 13, 2024, at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Thursday, May 23, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in an in-person selection interview with the department tentatively scheduled on May 30, and/or May 31, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/13/2024 5:00 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a general wage increase of 4.0% in June 2024. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *This classification is scheduled to receive a general wage increase of 4.0% in June 2024. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/23/2024, 3/29/2024, 4/26/2024, 5/24/2024, 6/21/2024, 7/19/2024 (Final) Under general supervision plans, designs, installs, and maintains the network of radio communication equipment used to support local government jurisdictions in relation to law enforcement, fire suppression, and general government activities. Examples of Knowledge and Abilities Knowledge Of: Advanced theory of radio communications and electronics including microwave radio theory and operation Electrical and mechanical theory and operation 800 MHz trunked radio systems, digital microwave, DS1 and DS3 multiplexers, LAN, WAN, computer operations and various software programs Two-way radio communications Various tools and instruments used to test and repair electronic and telecommunications equipment Dispatch consoles systems repair, programming, and troubleshooting; computer software and hardware related to radio dispatch console systems Basic network systems Design, installation, operation, and maintenance of wireless communications systems, including telephone and data systems, simulcast trunked radio systems, microwave and complex multicarrier equipment, automatic switchboards, radio controlled equipment, test devices, and other telecommunications equipment Engineering practices and principles related to telecommunications and/or network systems Engineering mathematics and electronics Applicable federal, state, and local laws, codes, and regulations Industry standards related to public safety and wireless communications Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability To: Research and evaluate system problems, and recommend solutions Read and interpret complex infrastructure and electronic system diagrams, blueprints, and design documentation Troubleshoot problems on trunked radio equipment, digital microwave, and multiplexing carrier equipment Use hand tools to construct, install, maintain, repair modify and operate electronic equipment, and test complex electronic circuitry Use precision instruments for measuring radio frequencies, deviation modulation, and other data Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Collect and compile a variety of data and information; keep accurate records and prepare clear and concise reports Employment Qualifications Minimum Qualifications: Either: 1. One year of full-time paid experience employed by Sacramento County in the class of Telecommunications Systems Technician. Or: 2. Four years of full-time paid experience implementing, maintaining, and repairing conventional and trunked radio systems such as 800 MHz trunked radio systems, digital microwave, multiplexing systems, wireless voice/data systems, and network circuits. Education Substitution Applicable to Pattern 2: Completion of 30 semester units (or 45 quarter units) in Electronics Technology; Communications Engineering; Electronics/Electrical Engineering; Telecommunications Technology; Management Information Systems; Computer Science; Information Technology; or a closely related field from an accredited college or university, military, vocational, or other specialized training program may be substituted for one year of the required experience. NOTE: Completion of training courses which do not have semester unit values are equated to semester units on the basis of: 15 clock hours of instruction equal one (1) semester (1.5 quarter) unit. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements : Some positions in this class require the incumbent to be able to: Discern minute objects and parts. Distinguish between different colors. Lift, push, pull, or transport up to 50 lbs. with or without assistance. Stand, sit, kneel, squat, stoop, reach, or crawl for extended periods of time. Climb and work from a ladder. Grasp, manipulate, and assemble objects of varying shapes and sizes with precision and coordination. Work in confined spaces, such as but not limited to ceilings and crawl spaces. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: The SRRCS and associated systems function 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekends, holidays, overtime and standby. Some positions in this class require the incumbent to be able to work: In or around jails, correctional facilities, mental health facilities, or remote, isolated locations. In varying types of weather conditions. In confined spaces, such as but not limited to ceilings and crawl spaces. Probationary Period: Six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 7/19/2024 5:00 PM Pacific
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/23/2024, 3/29/2024, 4/26/2024, 5/24/2024, 6/21/2024, 7/19/2024 (Final) Under general supervision plans, designs, installs, and maintains the network of radio communication equipment used to support local government jurisdictions in relation to law enforcement, fire suppression, and general government activities. Examples of Knowledge and Abilities Knowledge Of: Advanced theory of radio communications and electronics including microwave radio theory and operation Electrical and mechanical theory and operation 800 MHz trunked radio systems, digital microwave, DS1 and DS3 multiplexers, LAN, WAN, computer operations and various software programs Two-way radio communications Various tools and instruments used to test and repair electronic and telecommunications equipment Dispatch consoles systems repair, programming, and troubleshooting; computer software and hardware related to radio dispatch console systems Basic network systems Design, installation, operation, and maintenance of wireless communications systems, including telephone and data systems, simulcast trunked radio systems, microwave and complex multicarrier equipment, automatic switchboards, radio controlled equipment, test devices, and other telecommunications equipment Engineering practices and principles related to telecommunications and/or network systems Engineering mathematics and electronics Applicable federal, state, and local laws, codes, and regulations Industry standards related to public safety and wireless communications Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Ability To: Research and evaluate system problems, and recommend solutions Read and interpret complex infrastructure and electronic system diagrams, blueprints, and design documentation Troubleshoot problems on trunked radio equipment, digital microwave, and multiplexing carrier equipment Use hand tools to construct, install, maintain, repair modify and operate electronic equipment, and test complex electronic circuitry Use precision instruments for measuring radio frequencies, deviation modulation, and other data Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Collect and compile a variety of data and information; keep accurate records and prepare clear and concise reports Employment Qualifications Minimum Qualifications: Either: 1. One year of full-time paid experience employed by Sacramento County in the class of Telecommunications Systems Technician. Or: 2. Four years of full-time paid experience implementing, maintaining, and repairing conventional and trunked radio systems such as 800 MHz trunked radio systems, digital microwave, multiplexing systems, wireless voice/data systems, and network circuits. Education Substitution Applicable to Pattern 2: Completion of 30 semester units (or 45 quarter units) in Electronics Technology; Communications Engineering; Electronics/Electrical Engineering; Telecommunications Technology; Management Information Systems; Computer Science; Information Technology; or a closely related field from an accredited college or university, military, vocational, or other specialized training program may be substituted for one year of the required experience. NOTE: Completion of training courses which do not have semester unit values are equated to semester units on the basis of: 15 clock hours of instruction equal one (1) semester (1.5 quarter) unit. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements : Some positions in this class require the incumbent to be able to: Discern minute objects and parts. Distinguish between different colors. Lift, push, pull, or transport up to 50 lbs. with or without assistance. Stand, sit, kneel, squat, stoop, reach, or crawl for extended periods of time. Climb and work from a ladder. Grasp, manipulate, and assemble objects of varying shapes and sizes with precision and coordination. Work in confined spaces, such as but not limited to ceilings and crawl spaces. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: The SRRCS and associated systems function 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekends, holidays, overtime and standby. Some positions in this class require the incumbent to be able to work: In or around jails, correctional facilities, mental health facilities, or remote, isolated locations. In varying types of weather conditions. In confined spaces, such as but not limited to ceilings and crawl spaces. Probationary Period: Six (6) months Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 7/19/2024 5:00 PM Pacific
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrator II Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $7,545 - $7,866* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: The Priority Screening Date is extended to May 15, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under general direction of the Assistant Vice President for Enrollment Management and day-to-day work direction of the Director of Admissions, the Associate Director for Admissions and Operational Technology is responsible for effectively managing the day-to-day operations related to all components of processing the undergraduate and graduate admissions applications, documents and electronic data in the Office of Admissions, including ensuring all coding is accurate for reporting purposes as well as ensuring compliance of state regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Supervision and Training: In conjunction with the AVP of Enrollment Management and Director of Admissions, the Associate Director of Admissions and Operational Technology establishes the priorities and direction of operations for all processing functions within the Office of Admissions. Develops and maintains regular and ad-hoc reports to monitor the status of workflow and provide critical data and information to management. Recommends, develops and implements enhancements to streamline processing timeframes to meet CSUMB enrollment goals. Conducts long range planning of work including detailed roadmaps to increase efficiency and the overall effectiveness of all admissions operations functions. Effectively recommends hiring and disciplinary issues; sets training standards and disseminates work expectations and coordinates the workflow of the staff. Provides training, supervision, and leadership to the Admissions Analysts and Admissions Coordinator/Residency Specialist. Provides general processing support to the Office of Admissions. Ensures training is provided to staff in Admissions, the Registrar's office, and other areas across campus on Admissions processes, CMS, on base, etc. Develops procedural manuals for office policy and regulations. Provides yearly staff evaluations for all direct reports. Establishes with staff the goals and objectives for the year. Admission Operations and Testing Management: Work with Data Management Offices and administrators to ensure the integrity of data and processes in CMS; Coordinates and troubleshoots electronic data and monitors processes of application, test and transcript loads and other electronic interfaces. Analyze business processes and recommend data enhancements to Admissions management and the IT team. Establishes guidelines to ensure residency requirements for incoming students are enforced. Interprets CSU Policy for application processing and residency for staff. Provides proper training for staff in and outside of the Admissions Office. Ensures the Admissions Office is adhering to CSU admission procedures and provides training to staff. Oversees the CSU Mandated ERSA/ERSS data requirements to ensure accuracy and timely completion for systemwide reporting. Thoroughly reviews operations and implements improvements to increase and maximize productivity. Strategic Planning and Cross-departmental collaboration: Work collaboratively with the Information Systems/Information Technology campus groups and CMS Chancellor IT Groups, and interact with other campus departments in providing production support, resolving complex system problems, recommending operating policy, and disseminating system information. In conjunction with the AVP of Enrollment Management and Director of Admissions and Recruitment, will participate in the development of the overall Admissions' budget and associated priorities for each fiscal year. Responsible for the department's adherence to annual budget and works with staff to stay within departments limits. Responsible for managing operational budget including contracts, maintenance, print materials. Other Functions : In the absence of the AVP of Enrollment Management and Director of Admissions, provides leadership and direction for all of Admissions. Participates in university task forces and special projects as required. Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of: student information systems, FERPA and national practices and procedures to ensure compliance, articulation, and laws/rules regarding residency for tuition purposes. General knowledge of: principles, problems, and methods of public administration, including organization, personnel, and fiscal management; advanced statistical and research methods; and techniques used for hiring, evaluation performances, and motivating employees. Demonstrated comprehensive knowledge of university admissions and evaluations operations. Ability to: rapidly become familiar with CSU admission requirements and Chancellor's Office admissions reporting requirements; CSUMB admissions programs, policies and procedures; provide strong leadership in the development and implementation of program policies, regulations, procedures, and precedent cases related to Admissions; provide sound recommendations based on state or institutional policy; effectively communicate verbally and in writing with a diverse community; select, supervise, train, and evaluate staff; handle multiple tasks, projects, and deadlines; research and make decisions on validity of courses, grades, and transcripts; coordinate multiple tasks with deadlines; learn and use administrative computing systems at advanced level, quickly learn new computer systems, or software modules as needed; establish and maintain effective working relationships within a diverse environment. MINIMUM QUALIFICATIONS : A bachelor's degree in a related field AND a minimum of three (3) years of progressively responsible admissions administration experience which includes: supervision, credentialing analysis; development of training programs; resolution of complex student services problems; and familiarity or experience with personnel and fiscal management. Ability to understand and utilize the People Soft Administration System using various panels and data queries PREFERRED QUALIFICATIONS : Master's degree in a related field. Five (5) years of supervision experience. Experience in public higher education, specifically admissions. Experience in the planning and execution of admissions technology projects is strongly desired. Experience with: PeopleSoft, or other automated student information systems; imaging and document management systems, Salesforce or other customer relationship management systems; Microsoft Office Suite, Google email and calendar, Internet browsers, or equivalent. Technical fluency with Oracle/PeopleSoft, Salesforce, CSU Common Management System or equivalent student information system and document management system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 10, 2024
Classification: Administrator II Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $7,545 - $7,866* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: The Priority Screening Date is extended to May 15, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under general direction of the Assistant Vice President for Enrollment Management and day-to-day work direction of the Director of Admissions, the Associate Director for Admissions and Operational Technology is responsible for effectively managing the day-to-day operations related to all components of processing the undergraduate and graduate admissions applications, documents and electronic data in the Office of Admissions, including ensuring all coding is accurate for reporting purposes as well as ensuring compliance of state regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Supervision and Training: In conjunction with the AVP of Enrollment Management and Director of Admissions, the Associate Director of Admissions and Operational Technology establishes the priorities and direction of operations for all processing functions within the Office of Admissions. Develops and maintains regular and ad-hoc reports to monitor the status of workflow and provide critical data and information to management. Recommends, develops and implements enhancements to streamline processing timeframes to meet CSUMB enrollment goals. Conducts long range planning of work including detailed roadmaps to increase efficiency and the overall effectiveness of all admissions operations functions. Effectively recommends hiring and disciplinary issues; sets training standards and disseminates work expectations and coordinates the workflow of the staff. Provides training, supervision, and leadership to the Admissions Analysts and Admissions Coordinator/Residency Specialist. Provides general processing support to the Office of Admissions. Ensures training is provided to staff in Admissions, the Registrar's office, and other areas across campus on Admissions processes, CMS, on base, etc. Develops procedural manuals for office policy and regulations. Provides yearly staff evaluations for all direct reports. Establishes with staff the goals and objectives for the year. Admission Operations and Testing Management: Work with Data Management Offices and administrators to ensure the integrity of data and processes in CMS; Coordinates and troubleshoots electronic data and monitors processes of application, test and transcript loads and other electronic interfaces. Analyze business processes and recommend data enhancements to Admissions management and the IT team. Establishes guidelines to ensure residency requirements for incoming students are enforced. Interprets CSU Policy for application processing and residency for staff. Provides proper training for staff in and outside of the Admissions Office. Ensures the Admissions Office is adhering to CSU admission procedures and provides training to staff. Oversees the CSU Mandated ERSA/ERSS data requirements to ensure accuracy and timely completion for systemwide reporting. Thoroughly reviews operations and implements improvements to increase and maximize productivity. Strategic Planning and Cross-departmental collaboration: Work collaboratively with the Information Systems/Information Technology campus groups and CMS Chancellor IT Groups, and interact with other campus departments in providing production support, resolving complex system problems, recommending operating policy, and disseminating system information. In conjunction with the AVP of Enrollment Management and Director of Admissions and Recruitment, will participate in the development of the overall Admissions' budget and associated priorities for each fiscal year. Responsible for the department's adherence to annual budget and works with staff to stay within departments limits. Responsible for managing operational budget including contracts, maintenance, print materials. Other Functions : In the absence of the AVP of Enrollment Management and Director of Admissions, provides leadership and direction for all of Admissions. Participates in university task forces and special projects as required. Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of: student information systems, FERPA and national practices and procedures to ensure compliance, articulation, and laws/rules regarding residency for tuition purposes. General knowledge of: principles, problems, and methods of public administration, including organization, personnel, and fiscal management; advanced statistical and research methods; and techniques used for hiring, evaluation performances, and motivating employees. Demonstrated comprehensive knowledge of university admissions and evaluations operations. Ability to: rapidly become familiar with CSU admission requirements and Chancellor's Office admissions reporting requirements; CSUMB admissions programs, policies and procedures; provide strong leadership in the development and implementation of program policies, regulations, procedures, and precedent cases related to Admissions; provide sound recommendations based on state or institutional policy; effectively communicate verbally and in writing with a diverse community; select, supervise, train, and evaluate staff; handle multiple tasks, projects, and deadlines; research and make decisions on validity of courses, grades, and transcripts; coordinate multiple tasks with deadlines; learn and use administrative computing systems at advanced level, quickly learn new computer systems, or software modules as needed; establish and maintain effective working relationships within a diverse environment. MINIMUM QUALIFICATIONS : A bachelor's degree in a related field AND a minimum of three (3) years of progressively responsible admissions administration experience which includes: supervision, credentialing analysis; development of training programs; resolution of complex student services problems; and familiarity or experience with personnel and fiscal management. Ability to understand and utilize the People Soft Administration System using various panels and data queries PREFERRED QUALIFICATIONS : Master's degree in a related field. Five (5) years of supervision experience. Experience in public higher education, specifically admissions. Experience in the planning and execution of admissions technology projects is strongly desired. Experience with: PeopleSoft, or other automated student information systems; imaging and document management systems, Salesforce or other customer relationship management systems; Microsoft Office Suite, Google email and calendar, Internet browsers, or equivalent. Technical fluency with Oracle/PeopleSoft, Salesforce, CSU Common Management System or equivalent student information system and document management system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time: