Sr. Network Systems Engineer
Lake County Information Technology is seeking an experienced Sr. Network Systems Engineer to join the Service Delivery Team.
The Sr. Network Systems Engineer is responsible for daily operations, cloud administration, upgrades, patching, incidents and projects. This role is capable of troubleshooting and resolving the most difficult and complicated issues as well as monitors and maintains our various IT infrastructure and systems.
Work is performed in a customer service unit where teamwork and customer relations are paramount, creating a positive customer support experience and building strong relationships within the various departments of the County as well as within the Service Delivery team.
To be successful in this position, the candidate must demonstrate advanced knowledge of servers/storage both in cloud (Azure, AWS, Oracle) and on premise. Cloud migration and management experience is required. Candidate should have a strong understanding of ITIL Framework and will have a proven track record of assisting users using all available resources including researching, troubleshooting and documenting all steps taken to either resolve or escalate the issue.
Exceptional customer service skills and professional demeanor are a must. Candidate must be energetic, responsible, self-motivated and able to work in a Team environment under minimal supervision with a focus on the customer experience.
Our core values are Collaboration, Sense of Urgency, Thinking/Challenging, Adaptability/Change and Accountability.
We are looking for an individual who has 5-7 years’ progressive IT experience including a minimum of three years supporting/designing complex infrastructure both on premise and cloud. Ability to constantly adapt, learn and support new technologies.
Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County!
To learn more about the department you will be working for, visit http://www.lakecountyil.gov/2223/Information-Technology). To learn more about other services Lake County provides and to see some of our employees in action, visit our website to view videos.
If you need assistance writing your resume, we have some tools to help you at our Human Resources website.
Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
Lake County is an Equal Opportunity Employer