The County of San Mateo Behavioral Health and Recovery Services Division is seeking a well-qualifiedCase Management/Assessment Specialist I/II-Spanish Speaking Preferred
to work as a team member of theAlcohol & Other Drug Services Unit
and perform a wide variety of intake and referral services including screening and assessment, evaluation, tracking and support services for clients in need of, or receiving substance abuse treatment; develop and implement activities related to substance abuse prevention, intervention and rehabilitation; and perform other related work.
The current vacancy is aclassified regular position thatwill be embedded within the San Mateo Medical Center's Emergency Department, located in San Mateo andwillwork primarilyduringpeak hours, primarilynights andweekends, as well as some holidays.Primary responsibilities will include, but are not limited to, the following:
Ideal candidate will possess:
- Engage individuals with severe and persistent substance use disorders to provide a range of services and supports, including but not limited to, substance use screening and brief intervention.
- Assess clients' needs using assessment criteria to determine medical necessity and identification of key clinical interventions.
- Use the American Society of Addiction Medicine (ASAM) guidelines for placement and determination of stage of change.
- Engage clients by using Motivational Interviewing and Harm Reduction practices.
- Provide intensive case management including transportation, client advocacy, client-driven treatment planning, and care coordination with other care providers.
- Refer and connect clients to a continuum of substance use disorder and mental health services, including medication assisted treatments.
- Initiate a "warm hand-off" process to increase the likelihood of a successful engagement.
- Link clients to primary care clinics to address medical conditions
Refer clients to enroll into benefits, including health coverage for which they are eligible.
- Participate in a multidisciplinary team; use clinical consultation and case conferencing on difficult cases; and partner with key referral sources and other service providers including but not limited to, San Mateo Medical Center Emergency Department, Psychiatric Emergency Services, and Primary Care and Specialty Clinics, Behavioral Health and Recovery Services clinics and programs, Substance Use Disorder treatment providers, including Palm Avenue Detox, shelters, Probation, and Correctional Health.
- Significant experience and training in providing case management, assessment and evaluation of adult clients with substance use issues.
- Experience working with adult clients having co-occurring mental health and substance use disorders, emergency services, criminal justice system, or adult clients respective to the position.
- Demonstrated experience determining appropriate referrals and recommending treatment plans.
- Ability to maintain case files.
- Experience establishing appropriate clinical relationships.
- Demonstrated understanding and experience with the confidentiality and ethics.
- Ability to work independently.
- Excellent collaboration skills to work with multiple partner agencies
- Certified Alcohol and Drug Counselors are strongly preferred (e.g.CADC-I/II,CAADE).
- The ability to speak, read and write fluently in both English and Spanish is preferred.
Case Management/Assessment Specialist I: $32.98 - $36.87/hourly
Case Management/Assessment Specialist II: $33.32 - $41.65/hourlyNOTE:
The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies.
Qualifications County Status:
An applicant must have been a County of San Mateoemployee in theHealth System with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date. Security Clearance:
These positions require that the applicant obtain and maintain a security clearance as a condition of employment. Education and Experience :
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:Case Management/Assessment Specialist I
: One year of experience in information gathering and/or intake and referral in a social service program.Case Management/Assessment Specialist II
: Two years of experience assessing and evaluating clients using assessments instruments and/or guidelines, identifying and making referrals based on those assessments, and interviewing clients for in a social service program. Knowledge of :
Principles, philosophy, practices, materials, trends and literature related to substance use and mental health disorders, and impact of trauma; various models of treating addiction including medication assisted treatments, and the use of medications to treat substance use disorders, CBT approaches, relapse prevention and harm reduction; how to work effectively with individuals with developmental disabilities and cognitive impairments, including those related to substance use; prevention methods and treatments procedures related to alcohol and drug disorders, mental and emotional illness, and personality disorders; social aspects of drug, alcohol, mental and emotional problems; techniques and dynamics of group and individual counseling; techniques and dynamics of assessment and engagement; standardized clinical assessment instruments, practices and procedures;BHRS policies including informing clients of consent to services, notice of privacy practices, and OCFA right to file a grievance procedure; social and psychological needs, problems, behavior patterns and treatment of persons impacted by substance use; availability of and procedures for obtaining a wide variety of community and governmental services and resources; methods and techniques of interviewing, problem solving and motivational interviewing; principles of counseling, including group leader functions; resources/strategies for the client for purpose of referral; appropriate methods and use of assessment to evaluate and assess alcohol and drug disorders; basic case management processes; reporting requirements of criminal justice referrals and treatment providers; and Federal and State confidentiality and privacy regulations including 42 CFR part 2, HIPPA, etc. Skill/Ability to :
Assess client's immediate needs and ensure client's receipt of needed services; interview clients and other professionals for gathering information; perform effectively in stressful, emotional, and confrontational situations; recognize factors causing reaction or changes in clients' condition or behavior; obtain, maintain, and present accurate client data; communicate clearly and effectively both orally and in writing; secure pertinent social and personal data and meet documentation requirements; develop relationships with the treatment provider community, courts, probation and other professional agencies/staff; evaluate information received and make appropriate treatment recommendations and/or referrals; establish and maintain effective working relationships with clients and their families, professionals and para-professionals and support staff in the department, outside agencies and the public; and provide high quality clinical case documentation
Application/Examination Departmental Promotional Only.
Only current County of San Mateo employees in County of San MateoHealth with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date may apply.
Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.All examinations will be given in County of San Mateo, California and applicants must participate at their own expense.IMPORTANT
:Applications for this position will only be accepted online.
If you are currently on the County's website, you may click the"Apply"
button. If you are not on the County's website, please go tohttps://jobs.smcgov.org/
to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date.~ TENTATIVE RECRUITMENT SCHEDULE ~
Final Filing Date: February 24, 2020
Application Screening: February 25, 2020
Combined Civil Service and Departmental Interviews: March 10, 2020The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions.
We are proud to be an Equal Employment Opportunity Employer.
HR Analyst: YvonneAlvidrez(02102020) (Case Management/Assessment Specialist I/II- G239/G240)