Under general supervision of the Associate Director, the EISC Learning Spaces Coordinator provides technical, operational, and scheduling support to conference rooms, collaborative spaces, and digital signage in the Engineering and Interdisciplinary Sciences (EISC) Complex.
As a member of the ITS Learning Spaces group, this position also assists with the construction, maintenance and support of classroom technology systems. Incumbent also assists with day-to-day operations of ITS's equipment loan service.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
For more information regarding the Instructional Technology Services Department, click here: https://its.sdsu.edu/
This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
Education and Experience
To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
Preferred Qualifications and Specialized Skills
• Two or more years of experience providing academic technology support in a higher education setting.
• Knowledge web conferencing tools and technology such as Zoom, WebEx, Skype for Business, Google Hangouts.
• Knowledge of wireless technologies configuration and troubleshooting.
• Knowledge of digital display technology and configuration i.e. signage and information kiosk.
• Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems.
• Ability to work effectively with faculty, staff, and administrators.
• Ability to communicate clearly, both orally and in writing.
• Ability to analyze situations accurately and take appropriate action.
• Knowledge of analog and digital technologies and the ability to appropriately apply them in the installation, troubleshooting and maintenance of conference room and smart classroom systems.
• Knowledge of and experience with a broad range of computer hardware and software products, including both Mac and Windows operating systems and the Microsoft Office suite.
• Ability to configure and interconnect conference room and smart classroom equipment and systems.
• Ability to operate, maintain and troubleshoot conference room and smart classroom equipment, software and systems.
• Ability to diagnose equipment and/or system malfunctions and perform corrective action.
• Ability to train college facilitators, and ITS student assistants on smart classroom system installation, troubleshooting and maintenance.
Training and User Support
• Ability to apply consultative skills to assess user needs and provide appropriate support.
Compensation and Benefits
Starting salary upon appointment not expected to exceed $4,444 per month. CSU Classification Salary Range: $4,372 - $10,792 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits
Initial review of the required application materials, including cover letters and resumes, will begin on February 26, 2020. To receive full consideration, apply by February 25, 2020. The position will remain open until filled.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/
SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139.
Closing Date/Time: Open until filled
San Diego, California