City and County of Denver
Denver, Colorado, United States
Mar 05, 2024
Full Time
About Our Job We are offering a hiring bonus of $5,000 to new employees hired from this recruitment. The details of the bonus will be discussed at interview and/or offer. Note: The hiring bonus will not be applicable to City and County of Denver employees who are currently employed with the city or who have been separated from the city for fewer than 6 months. The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the DOTI website . DOTI’s Commitment to Equity: DOTI is committed to providing attention and resources to the areas, assets and people of the city with the greatest need. Through equitable contracting, equitable investments, and equitable workforce development. DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results. Right of Way Enforcement Division of DOTI issues citations for both on-street, off-street, and private property parking violations. It administers vehicle booting and towing for the City, provides parking enforcement for sporting events, special events, holidays, concerts, and after-hours university events. The ROWE Division of Department of Transportation and Infrastructure has full-time Parking Enforcement Agent opportunities with the city. Are you flexible and looking for non-traditional work? Do you prefer working outside? We are looking for individuals who are detail-oriented and demonstrate excellent communication and de-escalation skills! Operational hours are from 3:00 AM to 10:00 PM, schedule selection is managed via a bidding system and hours/schedules can change, here is an example of some of the schedules you can bid on: 3:00 AM - 11:30 AM (12% shift differential) 6:00 AM - 2:30 PM 11:30 AM - 8:00 PM (7% shift differential) 2:00 PM - 10:30 PM (7% shift differential) Maybe this is the right opportunity for you! This position is an excellent opportunity for someone who wants to make a difference in the city. As a Right of Way Enforcement Agent I you will expect to: Be an ambassador of the City of Denver to visitors and citizens. You will be responsible for enforcing compliance with parking regulations through the issuance of citations for violations of the revised municipal code, as well as other laws, rules and regulations governing parking. Walk 10 - 15 miles per day and/or operating a Segway (These units are utilized by our walk team members.), (left-hand, right-hand, and three-wheeled vehicles) in all weather conditions and issuing parking tickets. Be required to deal with the public and remain courteous and calm while providing great customer service. You will receive extensive training that will provide you with the tools to be successful About You Our ideal candidate will have: Outstanding communication skills and attention to detail Ability to stay calm under pressure and defuse tense situations We are looking for a person who can be an ambassador for the City and County of Denver while carrying out right of way enforcement duties We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate Experience Requirement: One (1) year of public contact experience providing information and relating rules, codes, regulations, and procedures Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement License/Certifications: Requires a valid Driver's License at the time of application Must obtain a Code Enforcement Commission from the Executive Director of Safety's Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the commission will result in the withdrawal of the offer for the position, end probationary status or disqualification from employment. Licenses and certifications must be kept current as a condition of employment. About Everything Else Job Profile CN2089 Right of Way Enforcement Agent I To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $19.72 - $29.58 Starting Pay $21.00 - $25.00/hour Agency Dept of Transportation & Infrastructure Assessment Requirement Customer Service Agent: Compliance The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.