Manager, General Services (Administrator I) (104981)

  • Sonoma State Unversity
  • Rohnert Park, California
  • Feb 22, 2020
Full Time Administration and Management

Job Description

Department Name
General Services

Salary and Benefits
Starting salary placement depends on qualifications, experience and salary budget, and will not exceed $5,417 a month.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources.

Application Deadline
This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on March 6, 2020. Please refer to the Application Process section of this posting for additional details.

Conditions of Employment
This position is a member of the Management Personnel Plan and serves at the pleasure of the President.

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.

Reporting to the Managing Director of Entrepreneurial Activities Operations and Administration, the Manager, General Services is responsible for management of the operational, financial and personnel activities of the General Services area including: Campus Prints, convenience copier, mail, post office, receiving and storage.

Major duties of the position include, but are not limited to, the following:
- Oversees, plans, and directs the activities of Campus Prints, a full-service digital print outlet and production facility and University Mail Services, our campus mail, package receipt, delivery and storage warehouse.
- Prepares or directs the preparation of cost estimates; establishes and coordinates methods and procedures for economical and efficient production.
- Confers with institution and departmental representatives on materials to be printed and the priorities and time limits involved, and prepares or directs the preparation of schedules accordingly.
- Plans, develops and writes specifications for a wide range of printing and binding jobs to be contracted to commercial printing vendors as needed.
- Determines or assists in determining the kind, amount, and location of equipment; requisition supplies, and replacement or additional equipment required; directs the cleaning, maintenance, and minor repair of equipment.
- Ensures compliance with all policies, procedures, laws, and codes dealing with functional areas.
- Serves as Appropriate Administrator for the General Services staff and student assistants.
- Develops and manages the budget for General Services.

Performs other secondary duties as assigned.

Duties will primarily take place in an office setting however additional duties may be performed in various locations on the Sonoma State University campus, including working both indoors and outdoors to support and participate in university activities and events. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. This position will require occasional travel, by automobile or airplane, and overnight stay to travel to trainings and meetings off campus.

This position requires, with or without reasonable accommodations, the ability to frequently sit, move or stand for office and/or event functions, be at a computer for 6-8 hours/day, occasionally reach with hands and arms, climb or balance, stoop and kneel and lift objects of up to 50 lbs in weight.

This position requires a minimum of 5 years of experience in a small digital print shop or mailing house including 2 years of progressively responsible and applicable management and/or supervisory experience. Bachelor's degree in Business or related field or equivalent combination of education and experience to provide the required knowledge, skills and abilities to perform the duties of the position. Higher education and marketing experience highly preferred. Experience supervising a customer service-based unit, as well as working in a team-oriented environment with quality and reliability requirements is required. Advanced proficiency with computers, networking set-up, and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, Adobe Creative Cloud, database management, Printer's Plan, digital storefront, media equipment including digital and video applications, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam.

The incumbent must demonstrate the ability to review, interpret and develop technical guidelines, policies and procedures; possess excellent verbal, written and interpersonal communications skills; strong analytical skills; and the ability to initiate and manage changes. The incumbent must demonstrate integrity and sound judgment in performing duties; possess the ability to supervise the work of staff and recommend appropriate personnel actions; be able to apply strong problem solving and conflict resolution skills and train and evaluate performance, taking corrective action as needed; deal with stressful situations while maintaining composure; and contribute to a collaborative environment utilizing exemplary communication and creative problem solving skills as necessary. Must have project management and strong organizational skills and the ability to manage multiple projects and competing priorities simultaneously, adjusting quickly to changes needed on a daily basis. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Must be able to accept constructive feedback and work cooperatively in group situations. Must also possess the ability to operationalize sustainability concepts (economy, society, environment) into all aspects of performing job duties.

The duties of this position may include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate may be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

Physical Requirements
Requires successful completion of a pre-placement physical exam.

Application Process
Please visit to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources ( | 707.664.3100).

Qualified candidates must submit the following to be considered:
1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)
2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process.

Other Information
Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

About Sonoma State University
Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.

Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.

Sonoma State University's Jeanne Clery Act Annual Security Report is available at; Annual Campus Housing Fire Safety Report is available at

Closing Date/Time: Open until filled

Job Address

Rohnert Park, California 94928 United States View Map