Minimum Qualifications Education and/or Equivalent Experience: Water/Wastewater Treatment Plant and Collection Systems Facility: Graduation from an accredited high school or equivalent, plus six (6) years of progressively responsible experience in the operations, maintenance, and repair of industrial equipment, including five (5) years of experience which were progressively responsible in water/wastewater treatment plant or wastewater collection systems facility, and including one (1) year of experience with lead or supervisory duties. Licenses or Certifications: Required to stay current in the AW Respiratory Protection and Confined-Space Entry Programs. Current Texas Class C Driver License. May require a Valid Texas Commercial Driver’s License with endorsements. Wastewater Treatment Plant Operations: TCEQ Class B Wastewater License or higher. Wastewater Collection Systems Facility: TCEQ Class B Wastewater License or Class III Collections License or higher. Notes to Applicants Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Hornsby Bend Biosolids Management Plant receives biosolids that are generated from the wastewater treatment process and further process these solids to create compost for land application and public sales. This position is responsible for the supervision of maintenance staff and all maintenance related tasks of a biosolids management plant and acts in a supporting role to the Operations Supervisor. Duties include but are not limited to: ensuring a safe working environment for all staff; scheduling and overseeing maintenance activities; management and upkeep of the computerized maintenance management system ( CMMS ); ensuring adequate stock of replacement parts and supplies; budget management; assisting with planning and design of plant systems; selecting and purchasing equipment to be used in the treatment process; maintain plant equipment to ensure the facility is able to meet all permit requirements; communication and coordination with vendors, contractors, and other Austin Water work groups. Technical Licensure: This position requires a Class B (or higher) Wastewater License from Texas Commission on Environmental Quality ( TCEQ ). If you hold an equivalent license from another state that is eligible for reciprocity from TCEQ , please note that reciprocity is required by the date of hire. TCEQ may restrict granting an occupational license to individuals with certain criminal convictions. To review TCEQ’s criminal conviction guidelines, go online to TCEQ . Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Confined-Space Entry & Respiratory Protection Requirements: Candidates must be able to work in environments which may have hazardous atmospheres, or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for the Utility’s Respiratory Protection Program. Candidates must be clean shaven to meet the Utility’s Respiratory Protection Program guidelines which requires the use of Self-Contained Breathing Apparatus ( SCBA ). Physical & Pre-Employment Testing Requirements: This position will require that you be able to perform duties with confidence at sites where climbing ladders and working at heights of up to 200 feet and descending into confined spaces up to 100 feet deep with the use of a required SRL body harness that supports weight as designated by work area. Selected candidate will be required to complete and pass a pre-employment physical exam and a Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Provide each job title and accurate employment dates for all jobs included on the application. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used . A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. A résumé is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. IF YOU ARE SELECTED TO INTERVIEW : Your skill level in Microsoft Excel and Outlook will be assessed with a required minimum passing score of 70% to be considered for the next step in the process. IF YOU ARE SELECTED AS A TOP CANDIDATE : Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Selected candidate will be required to complete and pass a pre-employment physical exam and a Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program. This position requires a criminal background investigation. Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.29 - $37.86 Hours Monday - Friday: 5:30 a.m. - 2:00 p.m.; schedule may vary based on business needs. This position is considered essential personnel and will be required to work during inclement weather and on weekends and holidays, overtime, callback, and on-call may be required based on business necessity. Job Close Date 05/21/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Hornsby Bend WWTP: 2210 S FM 973, TX 78725 Preferred Qualifications Preferred Experience: Supervisory experience of five (5) or more employees to include hiring, training, scheduling, and performance evaluation. Experience in Maintenance and Operations of a wastewater plant or bio-solids management plant, using wastewater sludge processing equipment to include thickeners, sludge pumps, belt presses and centrifuges. Experience reading and understanding engineering specifications and drawings as related to plant rehab and construction. Experience with and understanding of industry standard safety requirements to include hazardous chemicals, bio-gas, and/or atmospheres. Experience using Computerized Maintenance Management System ( CMMS ) for work order and asset maintenance history, and basic skill level with MS Office Excel, Word & Outlook. Excellent written and verbal communicate skills. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitors, evaluates, and enforces Utility safety practices and procedures and takes corrective action where necessary. Reviews and prioritizes projects and work activities. Interprets and reviews compliance with applicable policies and procedures including Federal, State, and Local ordinances and regulations and responds accordingly. Monitors programs for effectiveness and accomplishment of goals. Uses automated data systems to schedule activities; and enter, retrieve, track, analyze, and monitor data. Reviews, analyzes, calculates, and interprets data and determines appropriate course of action. Sets priorities for work orders and coordinates accomplishment of the work to be performed. Orders and/or issues a variety of supplies, chemicals, and materials. Conducts periodic checks of facility equipment. Acts as liaison to coordinate activities with engineers, inspectors, divisions, and other City departments. Investigates and responds to citizens’ complaints and concerns. Writes technical specifications and reports. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory duties including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of operations and maintenance of water and/or wastewater treatment plants, Water Distribution Systems, or Collection Systems. Knowledge of Federal, State, and Local laws. Knowledge of supervisory techniques and principles. Knowledge of City practices, policies, and procedures. Knowledge of standard industry safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Ability to obtain knowledge of fiscal planning and budget preparation. Ability to train others. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program while driving personal and City of Austin vehicles on official business. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited high school or equivalent plus six (6) years of progressively responsible experience in the operations, maintenance and repair of industrial equipment, including five (5) years of experience which were progressively responsible in water/wastewater treatment plant or wastewater collection systems facility, and including one (1) year of experience with lead or supervisory duties. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires TCEQ License as specified by position at time of hire or promotion. Which of the following best describes your Wastewater Licensure? Class B (or higher) Wastewater License issued by TCEQ Class B (or higher) Wastewater License equivalent from another state that is eligible for reciprocity with TCEQ No Water License * How many years of experience do you have in a lead or supervisory role overseeing staff in a wastewater treatment plant or wastewater collection system facility? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * How many years of experience do you have in the operations and maintenance of a wastewater OR biosolids management plant? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * How many years of experience do you have in the maintenance and repair of equipment in a wastewater treatment plant, such as pumps, gear boxes, motors, valves and/or other types of plant equipment? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * How many years of experience do you have with wastewater sludge processing equipment such as thickeners, sludge pumps, belt presses, and centrifuges? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * How many years of experience do you have, working in compliance with industry safety standard, in work environments with hazardous atmospheres, including hazardous chemical and bio-gases? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * Which of the following describes your experience in the use of a computerized maintenance management system (CMMS - i.e., Hansen, Maximo, Infor EAM) for asset management, workload management or operational readiness? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 30, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Water/Wastewater Treatment Plant and Collection Systems Facility: Graduation from an accredited high school or equivalent, plus six (6) years of progressively responsible experience in the operations, maintenance, and repair of industrial equipment, including five (5) years of experience which were progressively responsible in water/wastewater treatment plant or wastewater collection systems facility, and including one (1) year of experience with lead or supervisory duties. Licenses or Certifications: Required to stay current in the AW Respiratory Protection and Confined-Space Entry Programs. Current Texas Class C Driver License. May require a Valid Texas Commercial Driver’s License with endorsements. Wastewater Treatment Plant Operations: TCEQ Class B Wastewater License or higher. Wastewater Collection Systems Facility: TCEQ Class B Wastewater License or Class III Collections License or higher. Notes to Applicants Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Hornsby Bend Biosolids Management Plant receives biosolids that are generated from the wastewater treatment process and further process these solids to create compost for land application and public sales. This position is responsible for the supervision of maintenance staff and all maintenance related tasks of a biosolids management plant and acts in a supporting role to the Operations Supervisor. Duties include but are not limited to: ensuring a safe working environment for all staff; scheduling and overseeing maintenance activities; management and upkeep of the computerized maintenance management system ( CMMS ); ensuring adequate stock of replacement parts and supplies; budget management; assisting with planning and design of plant systems; selecting and purchasing equipment to be used in the treatment process; maintain plant equipment to ensure the facility is able to meet all permit requirements; communication and coordination with vendors, contractors, and other Austin Water work groups. Technical Licensure: This position requires a Class B (or higher) Wastewater License from Texas Commission on Environmental Quality ( TCEQ ). If you hold an equivalent license from another state that is eligible for reciprocity from TCEQ , please note that reciprocity is required by the date of hire. TCEQ may restrict granting an occupational license to individuals with certain criminal convictions. To review TCEQ’s criminal conviction guidelines, go online to TCEQ . Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Confined-Space Entry & Respiratory Protection Requirements: Candidates must be able to work in environments which may have hazardous atmospheres, or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for the Utility’s Respiratory Protection Program. Candidates must be clean shaven to meet the Utility’s Respiratory Protection Program guidelines which requires the use of Self-Contained Breathing Apparatus ( SCBA ). Physical & Pre-Employment Testing Requirements: This position will require that you be able to perform duties with confidence at sites where climbing ladders and working at heights of up to 200 feet and descending into confined spaces up to 100 feet deep with the use of a required SRL body harness that supports weight as designated by work area. Selected candidate will be required to complete and pass a pre-employment physical exam and a Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Provide each job title and accurate employment dates for all jobs included on the application. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used . A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. A résumé is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. IF YOU ARE SELECTED TO INTERVIEW : Your skill level in Microsoft Excel and Outlook will be assessed with a required minimum passing score of 70% to be considered for the next step in the process. IF YOU ARE SELECTED AS A TOP CANDIDATE : Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Selected candidate will be required to complete and pass a pre-employment physical exam and a Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program. This position requires a criminal background investigation. Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.29 - $37.86 Hours Monday - Friday: 5:30 a.m. - 2:00 p.m.; schedule may vary based on business needs. This position is considered essential personnel and will be required to work during inclement weather and on weekends and holidays, overtime, callback, and on-call may be required based on business necessity. Job Close Date 05/21/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Hornsby Bend WWTP: 2210 S FM 973, TX 78725 Preferred Qualifications Preferred Experience: Supervisory experience of five (5) or more employees to include hiring, training, scheduling, and performance evaluation. Experience in Maintenance and Operations of a wastewater plant or bio-solids management plant, using wastewater sludge processing equipment to include thickeners, sludge pumps, belt presses and centrifuges. Experience reading and understanding engineering specifications and drawings as related to plant rehab and construction. Experience with and understanding of industry standard safety requirements to include hazardous chemicals, bio-gas, and/or atmospheres. Experience using Computerized Maintenance Management System ( CMMS ) for work order and asset maintenance history, and basic skill level with MS Office Excel, Word & Outlook. Excellent written and verbal communicate skills. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitors, evaluates, and enforces Utility safety practices and procedures and takes corrective action where necessary. Reviews and prioritizes projects and work activities. Interprets and reviews compliance with applicable policies and procedures including Federal, State, and Local ordinances and regulations and responds accordingly. Monitors programs for effectiveness and accomplishment of goals. Uses automated data systems to schedule activities; and enter, retrieve, track, analyze, and monitor data. Reviews, analyzes, calculates, and interprets data and determines appropriate course of action. Sets priorities for work orders and coordinates accomplishment of the work to be performed. Orders and/or issues a variety of supplies, chemicals, and materials. Conducts periodic checks of facility equipment. Acts as liaison to coordinate activities with engineers, inspectors, divisions, and other City departments. Investigates and responds to citizens’ complaints and concerns. Writes technical specifications and reports. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory duties including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of operations and maintenance of water and/or wastewater treatment plants, Water Distribution Systems, or Collection Systems. Knowledge of Federal, State, and Local laws. Knowledge of supervisory techniques and principles. Knowledge of City practices, policies, and procedures. Knowledge of standard industry safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Ability to obtain knowledge of fiscal planning and budget preparation. Ability to train others. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program while driving personal and City of Austin vehicles on official business. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited high school or equivalent plus six (6) years of progressively responsible experience in the operations, maintenance and repair of industrial equipment, including five (5) years of experience which were progressively responsible in water/wastewater treatment plant or wastewater collection systems facility, and including one (1) year of experience with lead or supervisory duties. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires TCEQ License as specified by position at time of hire or promotion. Which of the following best describes your Wastewater Licensure? Class B (or higher) Wastewater License issued by TCEQ Class B (or higher) Wastewater License equivalent from another state that is eligible for reciprocity with TCEQ No Water License * How many years of experience do you have in a lead or supervisory role overseeing staff in a wastewater treatment plant or wastewater collection system facility? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * How many years of experience do you have in the operations and maintenance of a wastewater OR biosolids management plant? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * How many years of experience do you have in the maintenance and repair of equipment in a wastewater treatment plant, such as pumps, gear boxes, motors, valves and/or other types of plant equipment? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * How many years of experience do you have with wastewater sludge processing equipment such as thickeners, sludge pumps, belt presses, and centrifuges? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * How many years of experience do you have, working in compliance with industry safety standard, in work environments with hazardous atmospheres, including hazardous chemical and bio-gases? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * Which of the following describes your experience in the use of a computerized maintenance management system (CMMS - i.e., Hansen, Maximo, Infor EAM) for asset management, workload management or operational readiness? Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
City of Kennewick, WA
Kennewick, WA, United States
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
May 09, 2024
Full Time
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
Minimum Qualifications Water Distribution Systems Facility: Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus six (6) years of progressively responsible experience in the operations maintenance and repair of industrial equipment, including five (5) years of experience which were progressively responsible in potable water distribution systems facility or water treatment plant operations and repair and maintenance of potable water pumping and storage or water treatment (or comparable) plant equipment, and including one (1) year of experience with lead or supervisory duties. Licenses or Certifications: Required to stay current in the AW Respiratory Protection and Confined-Space Entry Programs. Current Texas Class C Driver License. May require a Valid Texas Commercial Driver’s License with endorsements. Water Distribution Systems Facility: TCEQ Class B Surface Water License, Class B Water Distribution License or Class B Groundwater License or higher. Notes to Applicants Austin Water’s Pump Stations & Reservoirs division operates 32 Pump Stations, 33 Water Reservoirs, and 2 Reclaim Reservoirs to help move potable and reclaimed water throughout the 500+ square mile system to meet customer demand and maintain water pressure. This position is responsible for the supervision of 6 - 8 employees in the operation and maintenance of a multi-zone potable water distribution system, as well as the growing reclaim system. The ideal candidate for this position has strong and effective leadership, communication, and problem-solving skills. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Technical Licensure: This position requires a Class B (or higher): Surface Water License or Water Distribution License from Texas Commission on Environmental Quality ( TCEQ ). If you hold an equivalent license from another state that is eligible for reciprocity from TCEQ , please note that reciprocity is required by the date of hire. TCEQ may restrict granting an occupational license to individuals with certain criminal convictions. To review TCEQ’s criminal conviction guidelines, go online to TCEQ . Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical Requirements: This position will require that you be able to perform the following essential job functions with confidence and with or without reasonable accommodations: carrying or lifting up to 50 lbs., pushing or pulling up to 50 lbs., sitting, standing, walking, lying, climbing stairs and ladders, reaching overhead, kneeling, crawling, stooping/bending, twisting, repetitive foot and hand movement, driving, grasping and squeezing, ability to wear personal protective equipment including a self-contained breathing apparatus, exposure to extreme weather conditions, atmospheric conditions, hazardous conditions, and very loud noise. Selected candidate will be required to complete and pass a pre-employment physical exam to be considered for this position, which includes a Functional (FC) strength/agility test. Confined Space Entry Requirements: Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for the Utility’s Respiratory Protection Program. Candidates must be clean shaven to meet the Utility’s Respiratory Protection Program guidelines which requires the use of Self-Contained Breathing Apparatus ( SCBA ). Climbing Requirements: Candidates must be able to perform duties with confidence at sites where climbing heights of up to 200 feet is required on ladders and descending into confined spaces up to 100 feet deep with the use of a required SRL body harness that supports weight as designated by work area. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Provide each job title and accurate employment dates for all jobs included on the application. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used . A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. A résumé is required but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Job offers are contingent upon passing a Criminal Background Investigation, pre-employment physical, respiratory physical, and driving record evaluation. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.29 - $37.86 Hours Monday - Friday: 7:00 a.m. - 3:30 p.m. This position is considered essential personnel and may be required to work during inclement weather and on weekends and holidays. Overtime, callback, and on-call may be required based on business necessity. Job Close Date 05/23/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 3616 South First Street, Austin, TX 78704 Preferred Qualifications Preferred Qualifications: Supervisory experience of five (5) or more employees to include hiring, training scheduling, and performance evaluation. Background in the repair and maintenance of remote pump stations and reservoirs and/or plant distribution equipment to include pumps, gear boxes, motors, valves, etc. Knowledge of basic purchasing practices and procedures. Experience using Computerized Maintenance Management System ( CMMS ) for work order and asset maintenance history, and basic skill level with MS Office Excel, Word & Outlook. Excellent verbal and written communication skills. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitors, evaluates, and enforces Utility safety practices and procedures and takes corrective action where necessary. Reviews and prioritizes projects and work activities. Interprets and reviews compliance with applicable policies and procedures including Federal, State, and Local ordinances and regulations and responds accordingly. Monitors programs for effectiveness and accomplishment of goals. Uses automated data systems to schedule activities; and enter, retrieve, track, analyze, and monitor data. Reviews, analyzes, calculates, and interprets data and determines appropriate course of action. Sets priorities for work orders and coordinates accomplishment of the work to be performed. Orders and/or issues a variety of supplies, chemicals, and materials. Conducts periodic checks of facility equipment. Acts as liaison to coordinate activities with engineers, inspectors, divisions, and other City departments. Investigates and responds to citizens’ complaints and concerns. Writes technical specifications and reports. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory duties including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of operations and maintenance of water and/or wastewater treatment plants, Water Distribution Systems, or Collection Systems. Knowledge of Federal, State, and Local laws. Knowledge of supervisory techniques and principles. Knowledge of City practices, policies, and procedures. Knowledge of standard industry safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Ability to obtain knowledge of fiscal planning and budget preparation. Ability to train others. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program while driving personal and City of Austin vehicles on official business. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited high school or equivalent plus six (6) years of progressively responsible experience in the operations maintenance and repair of industrial equipment, including five (5) years of experience which were progressively responsible in potable water distribution systems facility or water treatment plant operations and repair and maintenance of potable water pumping and storage or water treatment (or comparable) plant equipment, and including one (1) year of experience with lead or supervisory duties. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Which of the following Texas Commission on Environmental Quality (TCEQ) license(s) do you currently hold? Class B (or higher) Surface Water License Class B (or higher) Water Distribution License Class B (or higher) Surface Water License & Class B (or higher) Water Distribution License Class B (or higher) license equivalent from another state that is eligible for reciprocity with TCEQ None * How many years of experience do you have in a lead or supervisory role overseeing staff in a potable water distribution systems facility or water treatment plant? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) to seven (7) years Seven (7) to ten (10) years More than ten (10) years * How many years of experience do you have of maintenance/repair of potable water pumping and storage or water treatment (or comparable) plant equipment in a potable water distribution systems facility or water treatment plant? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) to seven (7) years Seven (7) to ten (10) years More than ten (10) years * How many years of experience do you have performing the operational functions of a potable water distribution systems facility or water treatment (or comparable) plant? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) to seven (7) years Seven (7) to ten (10) years More than ten (10) years * Do you have a basic knowledge of purchasing practices and techniques including tabulating, evaluating, and awarding a contract? Yes No * How many years of experience do you have using a Computerized Maintenance Management System (CMMS) or work order system (i.e. Hansen, Maximo, INFOR EAM) for asset management, workload management, or operational readiness? Less than 1 year 1 - 3 years 3 - 5 years More than 5 years * Which of the following best describes your proficiency with Microsoft Excel? No experience Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Which of the following best describes your proficiency with Microsoft Outlook? No experience Basic: able to send/receive emails and schedule calendar items Intermediate: able to reply/forward email, use mail options to mark messages as confidential/high priority, set up read receipts, send meeting notices, set up task lists Advanced: able to view calendar conflicts for multiple users, manage email/calendar for other users, set up rules & alerts, resend/recall emails, assign/track completion status of tasks * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
May 09, 2024
Full Time
Minimum Qualifications Water Distribution Systems Facility: Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus six (6) years of progressively responsible experience in the operations maintenance and repair of industrial equipment, including five (5) years of experience which were progressively responsible in potable water distribution systems facility or water treatment plant operations and repair and maintenance of potable water pumping and storage or water treatment (or comparable) plant equipment, and including one (1) year of experience with lead or supervisory duties. Licenses or Certifications: Required to stay current in the AW Respiratory Protection and Confined-Space Entry Programs. Current Texas Class C Driver License. May require a Valid Texas Commercial Driver’s License with endorsements. Water Distribution Systems Facility: TCEQ Class B Surface Water License, Class B Water Distribution License or Class B Groundwater License or higher. Notes to Applicants Austin Water’s Pump Stations & Reservoirs division operates 32 Pump Stations, 33 Water Reservoirs, and 2 Reclaim Reservoirs to help move potable and reclaimed water throughout the 500+ square mile system to meet customer demand and maintain water pressure. This position is responsible for the supervision of 6 - 8 employees in the operation and maintenance of a multi-zone potable water distribution system, as well as the growing reclaim system. The ideal candidate for this position has strong and effective leadership, communication, and problem-solving skills. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Technical Licensure: This position requires a Class B (or higher): Surface Water License or Water Distribution License from Texas Commission on Environmental Quality ( TCEQ ). If you hold an equivalent license from another state that is eligible for reciprocity from TCEQ , please note that reciprocity is required by the date of hire. TCEQ may restrict granting an occupational license to individuals with certain criminal convictions. To review TCEQ’s criminal conviction guidelines, go online to TCEQ . Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical Requirements: This position will require that you be able to perform the following essential job functions with confidence and with or without reasonable accommodations: carrying or lifting up to 50 lbs., pushing or pulling up to 50 lbs., sitting, standing, walking, lying, climbing stairs and ladders, reaching overhead, kneeling, crawling, stooping/bending, twisting, repetitive foot and hand movement, driving, grasping and squeezing, ability to wear personal protective equipment including a self-contained breathing apparatus, exposure to extreme weather conditions, atmospheric conditions, hazardous conditions, and very loud noise. Selected candidate will be required to complete and pass a pre-employment physical exam to be considered for this position, which includes a Functional (FC) strength/agility test. Confined Space Entry Requirements: Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for the Utility’s Respiratory Protection Program. Candidates must be clean shaven to meet the Utility’s Respiratory Protection Program guidelines which requires the use of Self-Contained Breathing Apparatus ( SCBA ). Climbing Requirements: Candidates must be able to perform duties with confidence at sites where climbing heights of up to 200 feet is required on ladders and descending into confined spaces up to 100 feet deep with the use of a required SRL body harness that supports weight as designated by work area. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Provide each job title and accurate employment dates for all jobs included on the application. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used . A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. A résumé is required but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Job offers are contingent upon passing a Criminal Background Investigation, pre-employment physical, respiratory physical, and driving record evaluation. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.29 - $37.86 Hours Monday - Friday: 7:00 a.m. - 3:30 p.m. This position is considered essential personnel and may be required to work during inclement weather and on weekends and holidays. Overtime, callback, and on-call may be required based on business necessity. Job Close Date 05/23/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 3616 South First Street, Austin, TX 78704 Preferred Qualifications Preferred Qualifications: Supervisory experience of five (5) or more employees to include hiring, training scheduling, and performance evaluation. Background in the repair and maintenance of remote pump stations and reservoirs and/or plant distribution equipment to include pumps, gear boxes, motors, valves, etc. Knowledge of basic purchasing practices and procedures. Experience using Computerized Maintenance Management System ( CMMS ) for work order and asset maintenance history, and basic skill level with MS Office Excel, Word & Outlook. Excellent verbal and written communication skills. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Monitors, evaluates, and enforces Utility safety practices and procedures and takes corrective action where necessary. Reviews and prioritizes projects and work activities. Interprets and reviews compliance with applicable policies and procedures including Federal, State, and Local ordinances and regulations and responds accordingly. Monitors programs for effectiveness and accomplishment of goals. Uses automated data systems to schedule activities; and enter, retrieve, track, analyze, and monitor data. Reviews, analyzes, calculates, and interprets data and determines appropriate course of action. Sets priorities for work orders and coordinates accomplishment of the work to be performed. Orders and/or issues a variety of supplies, chemicals, and materials. Conducts periodic checks of facility equipment. Acts as liaison to coordinate activities with engineers, inspectors, divisions, and other City departments. Investigates and responds to citizens’ complaints and concerns. Writes technical specifications and reports. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory duties including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of operations and maintenance of water and/or wastewater treatment plants, Water Distribution Systems, or Collection Systems. Knowledge of Federal, State, and Local laws. Knowledge of supervisory techniques and principles. Knowledge of City practices, policies, and procedures. Knowledge of standard industry safety practices and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Ability to obtain knowledge of fiscal planning and budget preparation. Ability to train others. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program while driving personal and City of Austin vehicles on official business. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited high school or equivalent plus six (6) years of progressively responsible experience in the operations maintenance and repair of industrial equipment, including five (5) years of experience which were progressively responsible in potable water distribution systems facility or water treatment plant operations and repair and maintenance of potable water pumping and storage or water treatment (or comparable) plant equipment, and including one (1) year of experience with lead or supervisory duties. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Which of the following Texas Commission on Environmental Quality (TCEQ) license(s) do you currently hold? Class B (or higher) Surface Water License Class B (or higher) Water Distribution License Class B (or higher) Surface Water License & Class B (or higher) Water Distribution License Class B (or higher) license equivalent from another state that is eligible for reciprocity with TCEQ None * How many years of experience do you have in a lead or supervisory role overseeing staff in a potable water distribution systems facility or water treatment plant? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) to seven (7) years Seven (7) to ten (10) years More than ten (10) years * How many years of experience do you have of maintenance/repair of potable water pumping and storage or water treatment (or comparable) plant equipment in a potable water distribution systems facility or water treatment plant? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) to seven (7) years Seven (7) to ten (10) years More than ten (10) years * How many years of experience do you have performing the operational functions of a potable water distribution systems facility or water treatment (or comparable) plant? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) to seven (7) years Seven (7) to ten (10) years More than ten (10) years * Do you have a basic knowledge of purchasing practices and techniques including tabulating, evaluating, and awarding a contract? Yes No * How many years of experience do you have using a Computerized Maintenance Management System (CMMS) or work order system (i.e. Hansen, Maximo, INFOR EAM) for asset management, workload management, or operational readiness? Less than 1 year 1 - 3 years 3 - 5 years More than 5 years * Which of the following best describes your proficiency with Microsoft Excel? No experience Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Which of the following best describes your proficiency with Microsoft Outlook? No experience Basic: able to send/receive emails and schedule calendar items Intermediate: able to reply/forward email, use mail options to mark messages as confidential/high priority, set up read receipts, send meeting notices, set up task lists Advanced: able to view calendar conflicts for multiple users, manage email/calendar for other users, set up rules & alerts, resend/recall emails, assign/track completion status of tasks * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is looking for an Environmental Compliance Inspector/Senior Environmental Compliance Inspector with drive and enthusiasm to join the Public Works Department’s Stormwater Compliance and Household Hazardous Waste Programs. We are seeking candidates passionate about protecting environmental systems while simultaneously motivated to engage and educate residents and the business community about management practices that keep potential pollution from reaching the City’s storm drain system. WHAT YOU’LL DO Reporting to the Environmental Compliance Supervisor, the Environmental Compliance Inspector will oversee the City’s daily operations and inspections for the Stormwater Compliance Program and Household Hazardous Waste (HHW) Program. Daily inspections vary and may include commercial inspection, industrial inspection, construction inspection, low impact development (LID) inspection, illicit discharge inspection and HHW inspections. This position works extremely close with other inspection staff in Public Works as well as Community Development. Inspector(s) should embrace working both collaboratively with colleagues as well as the public and local businesses. Daily tasks revolve around the implementation of source control measures focused on keeping pollution from leaving the source of generation. Outreach and education coupled with progressive enforcement are key components of daily assignments as the City desires to build cohesive and effective relationships with local businesses and residents while meeting Environmental Protection Agency (EPA) requirements. WHO YOU ARE You are an action oriented thinker interested in being part of a collaborative City team providing the highest level of customer service to our citizens of the City of Ventura. Through education, training and/or experience, you must have the ability to: Work independently with strong priority setting and problem solving skills Demonstrate excellent listening and customer focus skills with emphasis on composure Exhibit strong written and oral communication skills with proficiency in SharePoint, Excel, Word, ArcGIS Online and other current technologies Step-up to take control and deal with problems directly in a timely manner Clearly communicate complex environmental issues and programs to a variety of audiences in an approachable manner Demonstrate strong interpersonal insight that can be applied to problem solving Develop and oversee successful programs to achieve compliance with applicable regulations and maximize environmental and community benefit The ideal candidate for this position will have an academic or professional background in environmental studies, environmental science or related field with experience completing inspections or monitoring, and interpreting a broad range of environmental regulations and procedures, developing environmental documents and/or conducting public outreach and education. The City is willing to provide training on stormwater requirements, hazardous waste requirements, inspection, enforcement and outreach/education. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here ENVIRONMENTAL COMPLIANCE INSPECTOR/SENIOR ENVIRONMENTAL COMPLIANCE INSPECTOR . THE SCHEDULE This recruitment will follow the below timeline. Thursday, June 6, 2024 at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. June 13, 2024 - Candidates will be notified by email of their status by this date. Week of June 17, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of June 24, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the department selection interview process. July 15, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $33.75 - $45.10 Hourly DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Thursday, June 6, 2024 at 5:30 pm . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training and experience equivalent to two years college with major course work in chemistry, biology, environmental science, biochemistry, environmental studies, environmental management or subjects related to the environment, AND Environmental Compliance Inspector : one year of progressively responsible experience conducting research, field work, inspections, laboratory tests, advocacy, or public outreach related to the evaluation of wastewater, stormwater, raw water discharge, soil science, environmental remediation, environmental sustainability, recycling or hazardous waste; or one year of experience performing wastewater analysis, stormwater analysis, surface water quality analysis, construction SWPPP development, industrial SWPPP development, sediment and erosion control operation, collection system operation, water treatment plant operations, or wastewater treatment plant operations. OR Senior Environmental Compliance Inspector : three years of progressively responsible full time experience inspecting a variety of pretreatment systems, facilities and processes of industrial, commercial, residential and institutional establishments for compliance with Federal, State and local environmental regulations and permit conditions related to pretreatment of wastewater and stormwater, recycling or hazardous waste, depending on assigned area. License : Possession of a valid California Class C driver license is required. Certificate : HAZWOPER certification and a Forklift Operator certification is required within 6 months of appointment. Must obtain an underlying certification/registration that is a pre-requisite to becoming a Qualified SWPPP Practitioner (QSP) or Qualified SWPPP Developer (QSD) as described in the construction general permit issued by the State Water Resources Control Board within 12 months of appointment. For the Senior level, must also possess: Qualified SWPPP Practitioner (QSP) or Qualified SWPPP Developer (QSD) certification. CWEA Environmental Compliance Inspector Grade I certification is desirable. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Thursday, June 6, 2024 at 5:30 pm . APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of June 17, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for Week of June 24, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 6/6/2024 5:30 PM Pacific
May 11, 2024
Full Time
THE POSITION The City of Ventura is looking for an Environmental Compliance Inspector/Senior Environmental Compliance Inspector with drive and enthusiasm to join the Public Works Department’s Stormwater Compliance and Household Hazardous Waste Programs. We are seeking candidates passionate about protecting environmental systems while simultaneously motivated to engage and educate residents and the business community about management practices that keep potential pollution from reaching the City’s storm drain system. WHAT YOU’LL DO Reporting to the Environmental Compliance Supervisor, the Environmental Compliance Inspector will oversee the City’s daily operations and inspections for the Stormwater Compliance Program and Household Hazardous Waste (HHW) Program. Daily inspections vary and may include commercial inspection, industrial inspection, construction inspection, low impact development (LID) inspection, illicit discharge inspection and HHW inspections. This position works extremely close with other inspection staff in Public Works as well as Community Development. Inspector(s) should embrace working both collaboratively with colleagues as well as the public and local businesses. Daily tasks revolve around the implementation of source control measures focused on keeping pollution from leaving the source of generation. Outreach and education coupled with progressive enforcement are key components of daily assignments as the City desires to build cohesive and effective relationships with local businesses and residents while meeting Environmental Protection Agency (EPA) requirements. WHO YOU ARE You are an action oriented thinker interested in being part of a collaborative City team providing the highest level of customer service to our citizens of the City of Ventura. Through education, training and/or experience, you must have the ability to: Work independently with strong priority setting and problem solving skills Demonstrate excellent listening and customer focus skills with emphasis on composure Exhibit strong written and oral communication skills with proficiency in SharePoint, Excel, Word, ArcGIS Online and other current technologies Step-up to take control and deal with problems directly in a timely manner Clearly communicate complex environmental issues and programs to a variety of audiences in an approachable manner Demonstrate strong interpersonal insight that can be applied to problem solving Develop and oversee successful programs to achieve compliance with applicable regulations and maximize environmental and community benefit The ideal candidate for this position will have an academic or professional background in environmental studies, environmental science or related field with experience completing inspections or monitoring, and interpreting a broad range of environmental regulations and procedures, developing environmental documents and/or conducting public outreach and education. The City is willing to provide training on stormwater requirements, hazardous waste requirements, inspection, enforcement and outreach/education. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here ENVIRONMENTAL COMPLIANCE INSPECTOR/SENIOR ENVIRONMENTAL COMPLIANCE INSPECTOR . THE SCHEDULE This recruitment will follow the below timeline. Thursday, June 6, 2024 at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. June 13, 2024 - Candidates will be notified by email of their status by this date. Week of June 17, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of June 24, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the department selection interview process. July 15, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $33.75 - $45.10 Hourly DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Thursday, June 6, 2024 at 5:30 pm . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training and experience equivalent to two years college with major course work in chemistry, biology, environmental science, biochemistry, environmental studies, environmental management or subjects related to the environment, AND Environmental Compliance Inspector : one year of progressively responsible experience conducting research, field work, inspections, laboratory tests, advocacy, or public outreach related to the evaluation of wastewater, stormwater, raw water discharge, soil science, environmental remediation, environmental sustainability, recycling or hazardous waste; or one year of experience performing wastewater analysis, stormwater analysis, surface water quality analysis, construction SWPPP development, industrial SWPPP development, sediment and erosion control operation, collection system operation, water treatment plant operations, or wastewater treatment plant operations. OR Senior Environmental Compliance Inspector : three years of progressively responsible full time experience inspecting a variety of pretreatment systems, facilities and processes of industrial, commercial, residential and institutional establishments for compliance with Federal, State and local environmental regulations and permit conditions related to pretreatment of wastewater and stormwater, recycling or hazardous waste, depending on assigned area. License : Possession of a valid California Class C driver license is required. Certificate : HAZWOPER certification and a Forklift Operator certification is required within 6 months of appointment. Must obtain an underlying certification/registration that is a pre-requisite to becoming a Qualified SWPPP Practitioner (QSP) or Qualified SWPPP Developer (QSD) as described in the construction general permit issued by the State Water Resources Control Board within 12 months of appointment. For the Senior level, must also possess: Qualified SWPPP Practitioner (QSP) or Qualified SWPPP Developer (QSD) certification. CWEA Environmental Compliance Inspector Grade I certification is desirable. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Thursday, June 6, 2024 at 5:30 pm . APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of June 17, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for Week of June 24, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 6/6/2024 5:30 PM Pacific
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 04, 2024
Full Time
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 04, 2024
Full Time
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Boulder City, Nevada, United States
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 04, 2024
Full Time
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 04, 2024
Full Time
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 04, 2024
Full Time
Announcement Number: 46930 Open to all qualified persons. Posted 04/03/2024 Recruiter: ADRIAN FOSTER Phone: (702)486-2911 Email: adrian@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Safety Specialists promote recognized safety practices among businesses covered by federal and State safety and health laws and regulations. Incumbents identify or train others to identify safety and health hazards and violations, and recommend reasonable and feasible means of abatement; research specific technology and industry applications using technical references and applicable codes and standards; prepare written reports and/or training materials; make public presentations to promote knowledge of safety issues among the public and industry groups; and maintain current knowledge of new technologies, standards, codes, rules and regulations. Under general direction, incumbents serve as first-line supervisors for Safety Specialists in the Division of Industrial Relations, Mechanical Compliance Section. Supervisory duties include performance evaluations, work performance standards, scheduling, work assignment and review, training and development, and disciplinary action as required. Under general direction of CAO, incumbent functions as first line supervisor developing inspection schedules and assigning work to subordinate staff. Meets with contractors to ensure applications to install or alter elevator and related equipment meet code requirements. Review and approve submitted construction plans and permits on proposed or existing installations of elevators and related equipment. Reviews and approves inspections and data entry in The Compliance Engine (TCE), a computer based inspection data entry program. Uses system to track overdue permits and inspections. Develops procedures and programs to reduce backlogged objects. Works with CAO to keep inspection program on track. Suggests methods to improve department's productivity and efficiency. Attends elevator operations and supervisor meetings as representative for inspectors under incumbent's supervision; in the absence of the CAO conducts the meeting. Recommends to the CAO administrative fines and revocation of operating permits. Incumbent may be required to use their personal vehicle to conduct state business. Working standby duty for hours other than 7:00am to 4:00pm may be required including weekends. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in engineering, occupational safety and health, construction management, or closely related field and three years of experience in the construction, installation, repair and adjustment of elevators, escalators, moving walks, lifts, hoists, amusement rides, cranes/lifting equipment, conveyor systems, hydraulic systems, pneumatic systems, or similar equipment; OR Associate's degree from an accredited college, university, or trade school in engineering, occupational safety and health, construction management, or closely related field and four years of experience as described above; OR graduation from high school or equivalent education and five years of experience as described above; OR one year of experience as a Safety Specialist, Elevator - DIR in Nevada State service to include a Qualified Elevator Inspector (QEI) certification; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continuing employment. Positions may be required to work evenings, weekends, and/or holidays. Positions may require statewide travel. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Minimum Qualifications Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience. Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR Directly related professional experience may be substituted for the education up to the maximum of four (4) years. Notes to Applicants POSITION OVERVIEW This position is responsible for ensuring various components of compliance with 49 CFR 1542.209, in regard to airport access media - to include data entry, taking and submitting fingerprints, filing, training, and all other required aspects. This position also issues, audits, and maintains key systems. Advises airport management on needed actions and improvements to security. Additionally, this position conducts security audits of sterile area concessionaire lease areas; and fulfills all aspects of the airport’s lost & found program. All activities are conducted in a highly public setting, requiring excellent attention to detail and customer service. Provide day-to-day supervision and direction to a staff of Airport Access Control Technicians who are responsible for providing a safe and secure environment for the traveling public, Austin-Bergstrom International Airport, City of Austin employees by recognizing and responding to violations of local, state, and federal laws and ordinances. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives ASSESSMENT A skills assessment will be required for this position. DRIVER’S REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. SHIFT INCENTIVE Shift work includes shift differential incentive for evening and night shifts and weekends. OVERTIME Overtime may be required with or without notice. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $28.85 - $36.06 Hours Monday - Thursday 06:00-16:00 Tuesday - Friday 06:00-16:00 Overtime may be required when needed. Work hours may include after-hours, holidays, and weekend work. Schedule hours subject to change Job Close Date 05/17/2024 Type of Posting Division Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Experience serving as Trusted Agent as described in 49 CFR 1542.209 Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates and supervises Airport Security staff on assigned shift. Supervises the issuance and maintenance of a variety of security access control measures in accordance with federal, state, and local laws and regulations and City of Austin Aviation Department policies and procedures. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives. Develops and enforces policies and procedures, emergency plans, SOPs, ASP , as well as programs to help maintain security awareness. Advises airport management on needed actions and improvements to security. Coordinates daily security compliance activities to include access point alarm checks, proper display of airport identification media in the Security Identification Display Area ( SIDA ), random vehicle/ID checks in the secured areas and airport construction projects that impact airport security, troubleshooting of system failures, and initial and recurring Airport Security training. Analyzes patterns of terrorism to determine necessary preventative measures. Helps to determine the cause of security violations. Monitors and inspects airport activities, inspects airport property and facilities and uses security tools, equipment and processes to identify potential threats. Performs procurement duties and responsibilities, i.e., solicit bids, obtain purchase order numbers, track equipment purchases, report to Aviation Finance division annual inventory of equipment, etc. Oversees the division purchasing supply inventories and budget. Maintains the security and confidentiality of sensitive security information. Provides customer service; investigates complaints or issues and provides recommendations for resolution. Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COA policies, procedures, and guidelines. Monitors airport tenants and their leased areas for possible violations or non-compliance with the Airport Rules and Regulations, the Airport Security Program ( ASP ), and other applicable regulations. Takes corrective action and/or issues notices of non-compliance as appropriate. Responds to all airport security emergencies and implements the Airport Security Plan and/or Airport Emergency Plan as required. Makes immediate and vital decisions affecting the airport and air carriers during airport security emergencies. Documents and communicates security events through incident/information reports, daily logs, and monthly reports. Works with the Transportation Security Administration, federal state and local law enforcement agencies, airport tenants and stakeholders to ensure a secure environment. Develops, implements and oversees programs that promote a proactive approach to the continued secure operation of air carriers and commercial operators at Austin Bergstrom International Airport. These programs include Security Compliance & Enforcement Initiatives, recurring airport employee and tenant security training, tenant security programs, lost and found and vehicle registration programs, investigations and audits, criminal History Records Checks ( CHRC ) for badging, badging process, Performs related duties and fulfills responsibilities as required. Responsibilities - Supervisor and/or Leadership Exercised: Supervisors are responsible for providing direction and the evaluation of staff and/or programs. Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. May perform the duties of the Airport Operations Coordinator when necessary. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State and Local laws. Knowledge of general airport operations. Knowledge of city practice, policy and procedure. Knowledge of supervisory and managerial techniques and principles. Knowledge of conflict resolution techniques. Skill in using computers and related software. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to understand, speak, read and write English proficiently. Ability to receive, process, maintain and protect the confidentiality of sensitive information. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events, Ability to establish maintain effective communication and working relationships with city employees, airport employees, contractors, and the public. Ability to exercise good judgment, professionalism and discretion when working with internal and external customers and visitors. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Airport Security Supervisor position are: Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience. Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR Directly related professional experience may be substituted for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current COA Aviation Badging & ID employee? Yes No * Describe your experience serving as Trusted Agent as described in 49 CFR 1542.209. (Open Ended Question) * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment Optional & Required Documents Required Documents Optional Documents
May 08, 2024
Full Time
Minimum Qualifications Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience. Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR Directly related professional experience may be substituted for the education up to the maximum of four (4) years. Notes to Applicants POSITION OVERVIEW This position is responsible for ensuring various components of compliance with 49 CFR 1542.209, in regard to airport access media - to include data entry, taking and submitting fingerprints, filing, training, and all other required aspects. This position also issues, audits, and maintains key systems. Advises airport management on needed actions and improvements to security. Additionally, this position conducts security audits of sterile area concessionaire lease areas; and fulfills all aspects of the airport’s lost & found program. All activities are conducted in a highly public setting, requiring excellent attention to detail and customer service. Provide day-to-day supervision and direction to a staff of Airport Access Control Technicians who are responsible for providing a safe and secure environment for the traveling public, Austin-Bergstrom International Airport, City of Austin employees by recognizing and responding to violations of local, state, and federal laws and ordinances. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives ASSESSMENT A skills assessment will be required for this position. DRIVER’S REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. SHIFT INCENTIVE Shift work includes shift differential incentive for evening and night shifts and weekends. OVERTIME Overtime may be required with or without notice. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $28.85 - $36.06 Hours Monday - Thursday 06:00-16:00 Tuesday - Friday 06:00-16:00 Overtime may be required when needed. Work hours may include after-hours, holidays, and weekend work. Schedule hours subject to change Job Close Date 05/17/2024 Type of Posting Division Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Experience serving as Trusted Agent as described in 49 CFR 1542.209 Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates and supervises Airport Security staff on assigned shift. Supervises the issuance and maintenance of a variety of security access control measures in accordance with federal, state, and local laws and regulations and City of Austin Aviation Department policies and procedures. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives. Develops and enforces policies and procedures, emergency plans, SOPs, ASP , as well as programs to help maintain security awareness. Advises airport management on needed actions and improvements to security. Coordinates daily security compliance activities to include access point alarm checks, proper display of airport identification media in the Security Identification Display Area ( SIDA ), random vehicle/ID checks in the secured areas and airport construction projects that impact airport security, troubleshooting of system failures, and initial and recurring Airport Security training. Analyzes patterns of terrorism to determine necessary preventative measures. Helps to determine the cause of security violations. Monitors and inspects airport activities, inspects airport property and facilities and uses security tools, equipment and processes to identify potential threats. Performs procurement duties and responsibilities, i.e., solicit bids, obtain purchase order numbers, track equipment purchases, report to Aviation Finance division annual inventory of equipment, etc. Oversees the division purchasing supply inventories and budget. Maintains the security and confidentiality of sensitive security information. Provides customer service; investigates complaints or issues and provides recommendations for resolution. Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COA policies, procedures, and guidelines. Monitors airport tenants and their leased areas for possible violations or non-compliance with the Airport Rules and Regulations, the Airport Security Program ( ASP ), and other applicable regulations. Takes corrective action and/or issues notices of non-compliance as appropriate. Responds to all airport security emergencies and implements the Airport Security Plan and/or Airport Emergency Plan as required. Makes immediate and vital decisions affecting the airport and air carriers during airport security emergencies. Documents and communicates security events through incident/information reports, daily logs, and monthly reports. Works with the Transportation Security Administration, federal state and local law enforcement agencies, airport tenants and stakeholders to ensure a secure environment. Develops, implements and oversees programs that promote a proactive approach to the continued secure operation of air carriers and commercial operators at Austin Bergstrom International Airport. These programs include Security Compliance & Enforcement Initiatives, recurring airport employee and tenant security training, tenant security programs, lost and found and vehicle registration programs, investigations and audits, criminal History Records Checks ( CHRC ) for badging, badging process, Performs related duties and fulfills responsibilities as required. Responsibilities - Supervisor and/or Leadership Exercised: Supervisors are responsible for providing direction and the evaluation of staff and/or programs. Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. May perform the duties of the Airport Operations Coordinator when necessary. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State and Local laws. Knowledge of general airport operations. Knowledge of city practice, policy and procedure. Knowledge of supervisory and managerial techniques and principles. Knowledge of conflict resolution techniques. Skill in using computers and related software. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to understand, speak, read and write English proficiently. Ability to receive, process, maintain and protect the confidentiality of sensitive information. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events, Ability to establish maintain effective communication and working relationships with city employees, airport employees, contractors, and the public. Ability to exercise good judgment, professionalism and discretion when working with internal and external customers and visitors. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Airport Security Supervisor position are: Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience. Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR Directly related professional experience may be substituted for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current COA Aviation Badging & ID employee? Yes No * Describe your experience serving as Trusted Agent as described in 49 CFR 1542.209. (Open Ended Question) * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment Optional & Required Documents Required Documents Optional Documents
Irvine Ranch Water District, CA
Irvine, California, United States
General Description Irvine Ranch Water District is currently accepting applications for an Operator III in our Recycling Operations Department. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position Operator III's perform the more complex and difficult work activities related to the operation of sewage treatment and recycling processes and equipment. DISTINGUISHING CHARACTERISTICS Operators with a valid Grade III Wastewater Operator Certificate from the California State Water Resources Control Board or higher, are the advanced journey levels in this class. Incumbents perform the full range of skilled plant operations and maintenance tasks and at any time may oversee the work of lower grade operators. Assignments are varied and require sound judgment and initiative. Incumbents are required to accept standby duty, make process adjustments from a laptop computer or provided electronic device, and/or respond to the appropriate facility to address process problems and equipment malfunctions. Summary of Duties Under minimal supervision, oversee and participate in the work activities of staff responsible for performing operational duties related to the operation of sewage and recycling processes and equipment. Operate and monitor the operation of sewage and recycling processes in order to produce a quality tertiary effluent, consistently meet recycled water distribution requirements and consistently achieve 100% compliance with all applicable local, state, and federal environmental permit requirements. Perform all assigned operational duties required to operate the plant efficiently and for responding to emergencies and changing conditions within the plant, including: Daily plant process and equipment inspections; Review of process performance; Process efficiency testing; Process control calculations and spreadsheets; Solids handling and disposal; Maintaining a daily log of operations; Ordering and receiving bulk chemical deliveries; Dissolved Oxygen profile testing; 30-minute settling Sludge Volume Index (SVI) testing, Chlorine residual testing; Turbidity testing; H2S testing; ambient air monitoring, Micro-organism examination; and a variety of other test including calibration and maintenance of monitoring equipment. Possess and apply knowledge of principles, methods, and techniques for operating pumps, valves, electric motors, diesel engines and electronic, computerized and manual control systems; functions and servicing requirements of the equipment used in a recycling facility; principles, methods, practices and techniques utilized in chemical, bacteriological and biological analyses; relevant federal and state laws and regulations; computer applications related to the work, including modern, state-of-the-art process control and Supervisory Control and Data Acquisition (SCADA) systems. Operate a variety of pumping, treatment and control equipment and machinery, including digital control equipment; accurately read meters, gauges, valve books, blueprints and schematic drawings; make mathematic calculations, including metrics; prepare basic records and reports of work performed; operate and maintain hand and power tools pertaining to the work. Make adjustments and/or recommend operational changes to maintain and improve treatment efficiency. Record flow and hour meter readings from gauges, graphs, and related instrumentation and make appropriate calculations as required. Perform routine and non-routine assigned operational duties. Assist with the planning, implementation and monitoring of routine and non-routine assigned operational duties by reviewing operations work schedule, planned operational duties, special projects, and scheduled coordination with contractors. Effectively communicate all facts essential to the efficient operation of the reclamation plant and report all operating problems or emergencies immediately to the Operations Supervisor or the Operations Manager. Trouble-shoot and report variations in operating conditions, report findings to the Operations Supervisor and make recommendations to address changes, in order to prevent a process imbalance, plant upset and/or compliance issue. Effectively communicate and interface frequently with other departments, and occasionally with regulatory agencies. Assist with review and updating of Standard Operational Procedures, (SOP's), Energy Control Procedures (ECP's), Job Safety Analysis (JSA's), confined space inventory, and specialized operational safety procedures. Assist in the preparation of reports summarizing treatment plant operational activities, including: process performance and efficiency; equipment operation; work performed; and materials used. Assist in the preparation of a weekly and monthly report detailing unit process efficiencies, flows and cost of operation. Identify source(s) of existing or potential operational and mechanical problems with treatment processes, operational procedures and mechanical equipment and work efficiently to correct, troubleshoot and diagnose process and equipment malfunctions. Assist with or leads in projects such as: tank dewatering, cleaning operations and preparation of mechanical equipment to facilitate repairs and replacement by the Mechanical Maintenance Department. Clean and consistently maintain assigned treatment plant facilities and equipment. Lead and participate in performing housekeeping and maintaining the entire treatment facility. Monitor collection system lift stations; inspect collection system lift stations on a regularly scheduled basis; service equipment and machinery in lift stations and report the need for repairs. Inspect the operation of sewage treatment plant including recycling pumps, motors, structures, tanks, and equipment and assist with scheduling and coordination of mechanical work activities with the Maintenance Department for timely and appropriate repair and/or replacement of treatment process mechanical and related equipment. Utilize Computerized Maintenance Management System (CMMS) for the creation of work orders. Submit purchase requests for equipment, materials and chemicals within the Agency's system programs and network for the continuous operation of the treatment plant. Monitor spare parts and daily expendables inventory. Assist in ensuring inventory is maintained at an acceptable level via purchase orders. Verify shipments to ensure they are complete and correct then administrate correct storage. Possess process treatment knowledge and experience to efficiently, safely, and cost effectively maintains all recycling plant process systems. Assist with coordination, scheduling and inspection of contract maintenance work and participate in special operational and maintenance projects including Capital Projects. Participate in the development, counseling and training of treatment plant operators. May be required to work varying shifts, nights, weekends, holidays, overtime, on-call duty (Standby Program) and respond to call backs. May be required to work alone on weekends and holidays. Incumbent may be required to work any of the District's work schedules including weekends and holidays. Assigned work shift and/or assigned work location may be changed from time to time at discretion of the District. Respond to emergency situations during off-hours as required. Participate in Emergency Standby Program at the sole discretion of the District. Assist in presenting safety topics at the bi weekly department safety meetings. Conduct or assist with preparation of plant tours. In the absence of the Operations Supervisor, will perform his/her duties. Comply with safety work-related practices and attend relevant safety training. May be required to serve on the District Hazardous Materials Response Team and respond to emergency situations and/or chemical spills. Participate on process teams and committees as required. Qualifications Education High school graduation or equivalent is required. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Completion of 30 college level units relating to water/sewage treatment or environmental studies is preferred. Associates degree in Water/Sewage is preferred. Experience Three (3) years of experience in a Grade V wastewater recycling facility, incorporating biological pond treatment, preliminary and primary treatment, Biological Nutrient Removal (BNR) activated sludge treatment, tertiary treatment, membrane treatment, and solids handling facilities, is required. Ability to read and interpret standard operating procedures (SOPs), blueprints, schematics, operational/maintenance manuals, required facility permits, and the ability to follow written and verbal instruction is required. Hazardous materials response experience is desirable. Certifications Valid Class C California Driver's license is required. Valid Grade III Wastewater Treatment Plan Operator Certificate issued by the California State Water Resources Control Board is required. 40 hour Emergency Response, Hazardous Materials Technician Certificate or ability to receive within 12 months from date of hire may be required. Related Collections System Maintenance, Water Treatment, and/or Water Distribution certifications are highly desirable. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both orally and written. Ability to communicate effectively with all levels of office/field employees, management, contractors and vendors. Represent District in a professional manner when dealing with outside contractors and regulatory agency officials. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. Mathematical Ability Ability to perform basic mathematical functions, including college level algebra and geometry. Must be able to perform algebraic and geometry calculations and water/sewage calculations and formulas. Technology Ability Must be familiar with and be able to utilize Microsoft Office Suite. Judgment and Situational Reasoning Ability Ability to use professional, personal judgment, and discretion in performing all job functions. Physical Requirements Will lift 50 lbs. on a routine basis. Must be respirator fit-tested annually. Must be clean shaven at all times such that facial hair does not interfere with the fit of self-contained breathing apparatus. Ability to exert moderately heavy physical effort in moderate to heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, twisting and pulling. Ability to operate equipment and machinery with some requiring complex and rapid adjustments, such as power hand and shop tools, shovel, motor vehicles, compressors, hoists, ladders, drafting tools, etc. Environmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as raw sewage, toxic agents, wildlife, disease, equipment, traffic, or machinery. Ability to work in a confined space environment and in high locations. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
May 15, 2024
Full Time
General Description Irvine Ranch Water District is currently accepting applications for an Operator III in our Recycling Operations Department. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position Operator III's perform the more complex and difficult work activities related to the operation of sewage treatment and recycling processes and equipment. DISTINGUISHING CHARACTERISTICS Operators with a valid Grade III Wastewater Operator Certificate from the California State Water Resources Control Board or higher, are the advanced journey levels in this class. Incumbents perform the full range of skilled plant operations and maintenance tasks and at any time may oversee the work of lower grade operators. Assignments are varied and require sound judgment and initiative. Incumbents are required to accept standby duty, make process adjustments from a laptop computer or provided electronic device, and/or respond to the appropriate facility to address process problems and equipment malfunctions. Summary of Duties Under minimal supervision, oversee and participate in the work activities of staff responsible for performing operational duties related to the operation of sewage and recycling processes and equipment. Operate and monitor the operation of sewage and recycling processes in order to produce a quality tertiary effluent, consistently meet recycled water distribution requirements and consistently achieve 100% compliance with all applicable local, state, and federal environmental permit requirements. Perform all assigned operational duties required to operate the plant efficiently and for responding to emergencies and changing conditions within the plant, including: Daily plant process and equipment inspections; Review of process performance; Process efficiency testing; Process control calculations and spreadsheets; Solids handling and disposal; Maintaining a daily log of operations; Ordering and receiving bulk chemical deliveries; Dissolved Oxygen profile testing; 30-minute settling Sludge Volume Index (SVI) testing, Chlorine residual testing; Turbidity testing; H2S testing; ambient air monitoring, Micro-organism examination; and a variety of other test including calibration and maintenance of monitoring equipment. Possess and apply knowledge of principles, methods, and techniques for operating pumps, valves, electric motors, diesel engines and electronic, computerized and manual control systems; functions and servicing requirements of the equipment used in a recycling facility; principles, methods, practices and techniques utilized in chemical, bacteriological and biological analyses; relevant federal and state laws and regulations; computer applications related to the work, including modern, state-of-the-art process control and Supervisory Control and Data Acquisition (SCADA) systems. Operate a variety of pumping, treatment and control equipment and machinery, including digital control equipment; accurately read meters, gauges, valve books, blueprints and schematic drawings; make mathematic calculations, including metrics; prepare basic records and reports of work performed; operate and maintain hand and power tools pertaining to the work. Make adjustments and/or recommend operational changes to maintain and improve treatment efficiency. Record flow and hour meter readings from gauges, graphs, and related instrumentation and make appropriate calculations as required. Perform routine and non-routine assigned operational duties. Assist with the planning, implementation and monitoring of routine and non-routine assigned operational duties by reviewing operations work schedule, planned operational duties, special projects, and scheduled coordination with contractors. Effectively communicate all facts essential to the efficient operation of the reclamation plant and report all operating problems or emergencies immediately to the Operations Supervisor or the Operations Manager. Trouble-shoot and report variations in operating conditions, report findings to the Operations Supervisor and make recommendations to address changes, in order to prevent a process imbalance, plant upset and/or compliance issue. Effectively communicate and interface frequently with other departments, and occasionally with regulatory agencies. Assist with review and updating of Standard Operational Procedures, (SOP's), Energy Control Procedures (ECP's), Job Safety Analysis (JSA's), confined space inventory, and specialized operational safety procedures. Assist in the preparation of reports summarizing treatment plant operational activities, including: process performance and efficiency; equipment operation; work performed; and materials used. Assist in the preparation of a weekly and monthly report detailing unit process efficiencies, flows and cost of operation. Identify source(s) of existing or potential operational and mechanical problems with treatment processes, operational procedures and mechanical equipment and work efficiently to correct, troubleshoot and diagnose process and equipment malfunctions. Assist with or leads in projects such as: tank dewatering, cleaning operations and preparation of mechanical equipment to facilitate repairs and replacement by the Mechanical Maintenance Department. Clean and consistently maintain assigned treatment plant facilities and equipment. Lead and participate in performing housekeeping and maintaining the entire treatment facility. Monitor collection system lift stations; inspect collection system lift stations on a regularly scheduled basis; service equipment and machinery in lift stations and report the need for repairs. Inspect the operation of sewage treatment plant including recycling pumps, motors, structures, tanks, and equipment and assist with scheduling and coordination of mechanical work activities with the Maintenance Department for timely and appropriate repair and/or replacement of treatment process mechanical and related equipment. Utilize Computerized Maintenance Management System (CMMS) for the creation of work orders. Submit purchase requests for equipment, materials and chemicals within the Agency's system programs and network for the continuous operation of the treatment plant. Monitor spare parts and daily expendables inventory. Assist in ensuring inventory is maintained at an acceptable level via purchase orders. Verify shipments to ensure they are complete and correct then administrate correct storage. Possess process treatment knowledge and experience to efficiently, safely, and cost effectively maintains all recycling plant process systems. Assist with coordination, scheduling and inspection of contract maintenance work and participate in special operational and maintenance projects including Capital Projects. Participate in the development, counseling and training of treatment plant operators. May be required to work varying shifts, nights, weekends, holidays, overtime, on-call duty (Standby Program) and respond to call backs. May be required to work alone on weekends and holidays. Incumbent may be required to work any of the District's work schedules including weekends and holidays. Assigned work shift and/or assigned work location may be changed from time to time at discretion of the District. Respond to emergency situations during off-hours as required. Participate in Emergency Standby Program at the sole discretion of the District. Assist in presenting safety topics at the bi weekly department safety meetings. Conduct or assist with preparation of plant tours. In the absence of the Operations Supervisor, will perform his/her duties. Comply with safety work-related practices and attend relevant safety training. May be required to serve on the District Hazardous Materials Response Team and respond to emergency situations and/or chemical spills. Participate on process teams and committees as required. Qualifications Education High school graduation or equivalent is required. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Completion of 30 college level units relating to water/sewage treatment or environmental studies is preferred. Associates degree in Water/Sewage is preferred. Experience Three (3) years of experience in a Grade V wastewater recycling facility, incorporating biological pond treatment, preliminary and primary treatment, Biological Nutrient Removal (BNR) activated sludge treatment, tertiary treatment, membrane treatment, and solids handling facilities, is required. Ability to read and interpret standard operating procedures (SOPs), blueprints, schematics, operational/maintenance manuals, required facility permits, and the ability to follow written and verbal instruction is required. Hazardous materials response experience is desirable. Certifications Valid Class C California Driver's license is required. Valid Grade III Wastewater Treatment Plan Operator Certificate issued by the California State Water Resources Control Board is required. 40 hour Emergency Response, Hazardous Materials Technician Certificate or ability to receive within 12 months from date of hire may be required. Related Collections System Maintenance, Water Treatment, and/or Water Distribution certifications are highly desirable. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both orally and written. Ability to communicate effectively with all levels of office/field employees, management, contractors and vendors. Represent District in a professional manner when dealing with outside contractors and regulatory agency officials. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. Mathematical Ability Ability to perform basic mathematical functions, including college level algebra and geometry. Must be able to perform algebraic and geometry calculations and water/sewage calculations and formulas. Technology Ability Must be familiar with and be able to utilize Microsoft Office Suite. Judgment and Situational Reasoning Ability Ability to use professional, personal judgment, and discretion in performing all job functions. Physical Requirements Will lift 50 lbs. on a routine basis. Must be respirator fit-tested annually. Must be clean shaven at all times such that facial hair does not interfere with the fit of self-contained breathing apparatus. Ability to exert moderately heavy physical effort in moderate to heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, twisting and pulling. Ability to operate equipment and machinery with some requiring complex and rapid adjustments, such as power hand and shop tools, shovel, motor vehicles, compressors, hoists, ladders, drafting tools, etc. Environmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as raw sewage, toxic agents, wildlife, disease, equipment, traffic, or machinery. Ability to work in a confined space environment and in high locations. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Coding Supervisor* who plans and supervises the daily activities and operations of the Department of Behavioral Health’s Office of Compliance (Compliance) Coding Team; ensures structured guidance is provided to Department direct service providers; conducts and directs coding audits; interprets and ensures ongoing knowledge and compliance with state, federal, and accrediting agency regulations related to mental health and substance use disorder (SUD) medical procedure and service codes; performs related duties as required. This class is characterized by its responsibility to plan and supervise the Department’s Compliance Coding Team, consisting of Health Information Management Coders I and II . Positions in this classification are responsible for mental health and SUD coding activities, including but not limited to: developing and distributing guidance; planning and conducting departmental training/education; performing scheduled and ad-hoc audits to support fraud/abuse prevention/detection practices; researching code applicability and providing direction, as appropriate. The Coding Supervisor reports directly to the Compliance Manager, who has overall responsibility for the operations of Medical Records, Coding Team, and Contract Monitoring and Technical Assistance. Examples of typical job duties include: Plan, assign, and supervise the work of certified medical coders involved in coding/abstracting and audits; provide guidance and training development; complete documentation and communicate with contractors, Department direct service providers and management; collect and analyze data, prepare reports, and other related coding functions. The Coding Supervisor may also attend internal or external collaborative meetings requiring coding expertise and insight. Establish procedures and record systems to ensure smooth workflow and compliance with state and federal regulatory and accrediting requirements; monitor quality and productivity; coordinate collaboration and/or support as required by other Department service programs and divisions; address complaints and resolve problems relating to subordinate staff and/or coding activities. Oversee the preparation of reports to ensure accuracy and completeness of charts. Ensure compliance and provide oversight for coders in pre-planned audits, including responding to inquiries and technical assistance; Oversee regular coding guidance and training plans delivered to direct service providers via Coding Team. May design and conduct coding studies, analyze case mix and outliers, prepare abstracts, summarize records, as well as provide presentations. May design and conduct coding studies, analyze case mix and outliers, prepare abstracts, and summarize records. Collect, prepare, analyze, and review or submit correspondences, data, and/or reports; ensure adequate tracking and awareness of all pertinent medical coding updates impacting Medi-Cal and Medicare eligible mental health and substance use disorder and recovery services. Provide subject matter expert input and advisement, with respect to medical coding expertise in the areas of mental health and substance use disorder, in accordance with California Department of Health Care Services and Centers for Medicare & Medicaid Services requirements and guidelines. Regular attendance/participation at DBH Billing and Claiming Meetings and other meetings requiring coding leadership experience. May provide supervisory coverage support for Department’s Medical Records Supervisor whom supervises a team of Health Information Management Assistants. *Official Title: Health Information Management Supervisor For additional details, please refer to the Health Information Management Supervisor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required. Certifications: Additional certifications may be required depending on the needs of the department. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Two (2) years of experience within the past five (5) years, of full-time comprehensive coding medical records in a behavioral health care setting (i.e., mental health or SUD outpatient clinic). Must include at least one (1) year of supervisory or lead experience. -OR- Two (2) years of experience within the past five (5) years, of full-time experience auditing and processing medical records in an acute care hospital, outpatient clinic, psychiatric inpatient setting, or SUD inpatient setting . Must include at least one (1) year of supervisory or lead experience. --AND-- Certification: Must possess and maintain one (1) of the following: Registered Health Information Administrator (RHIA) issued by the American Health Information Management Association (AHIMA). Registered Health Information Technician (RHIT) issued by the American Health Information Management Association (AHIMA). Certified Coding Specialist (CCS) issued by the American Health Information Management Association (AHIMA). Certified Professional Coder (CPC) issued by the American Health Information Management Association (AHIMA). Note: Evidence of enrollment/registration in an accredited course as a Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification program will be accepted. Applicants will need to attach proof of enrollment with their application. Note: Incumbents are required to complete and receive registration within nine (9) months from the date of hire. Failure to secure said registration within the timeframe provided will result in incumbents being terminated prior to the end of their probationary period. Desired Qualifications Experience in behavioral healthcare, including Medi-Cal and Medicare is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
May 08, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Coding Supervisor* who plans and supervises the daily activities and operations of the Department of Behavioral Health’s Office of Compliance (Compliance) Coding Team; ensures structured guidance is provided to Department direct service providers; conducts and directs coding audits; interprets and ensures ongoing knowledge and compliance with state, federal, and accrediting agency regulations related to mental health and substance use disorder (SUD) medical procedure and service codes; performs related duties as required. This class is characterized by its responsibility to plan and supervise the Department’s Compliance Coding Team, consisting of Health Information Management Coders I and II . Positions in this classification are responsible for mental health and SUD coding activities, including but not limited to: developing and distributing guidance; planning and conducting departmental training/education; performing scheduled and ad-hoc audits to support fraud/abuse prevention/detection practices; researching code applicability and providing direction, as appropriate. The Coding Supervisor reports directly to the Compliance Manager, who has overall responsibility for the operations of Medical Records, Coding Team, and Contract Monitoring and Technical Assistance. Examples of typical job duties include: Plan, assign, and supervise the work of certified medical coders involved in coding/abstracting and audits; provide guidance and training development; complete documentation and communicate with contractors, Department direct service providers and management; collect and analyze data, prepare reports, and other related coding functions. The Coding Supervisor may also attend internal or external collaborative meetings requiring coding expertise and insight. Establish procedures and record systems to ensure smooth workflow and compliance with state and federal regulatory and accrediting requirements; monitor quality and productivity; coordinate collaboration and/or support as required by other Department service programs and divisions; address complaints and resolve problems relating to subordinate staff and/or coding activities. Oversee the preparation of reports to ensure accuracy and completeness of charts. Ensure compliance and provide oversight for coders in pre-planned audits, including responding to inquiries and technical assistance; Oversee regular coding guidance and training plans delivered to direct service providers via Coding Team. May design and conduct coding studies, analyze case mix and outliers, prepare abstracts, summarize records, as well as provide presentations. May design and conduct coding studies, analyze case mix and outliers, prepare abstracts, and summarize records. Collect, prepare, analyze, and review or submit correspondences, data, and/or reports; ensure adequate tracking and awareness of all pertinent medical coding updates impacting Medi-Cal and Medicare eligible mental health and substance use disorder and recovery services. Provide subject matter expert input and advisement, with respect to medical coding expertise in the areas of mental health and substance use disorder, in accordance with California Department of Health Care Services and Centers for Medicare & Medicaid Services requirements and guidelines. Regular attendance/participation at DBH Billing and Claiming Meetings and other meetings requiring coding leadership experience. May provide supervisory coverage support for Department’s Medical Records Supervisor whom supervises a team of Health Information Management Assistants. *Official Title: Health Information Management Supervisor For additional details, please refer to the Health Information Management Supervisor job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Statewide and national travel is occasionally required. Certifications: Additional certifications may be required depending on the needs of the department. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Two (2) years of experience within the past five (5) years, of full-time comprehensive coding medical records in a behavioral health care setting (i.e., mental health or SUD outpatient clinic). Must include at least one (1) year of supervisory or lead experience. -OR- Two (2) years of experience within the past five (5) years, of full-time experience auditing and processing medical records in an acute care hospital, outpatient clinic, psychiatric inpatient setting, or SUD inpatient setting . Must include at least one (1) year of supervisory or lead experience. --AND-- Certification: Must possess and maintain one (1) of the following: Registered Health Information Administrator (RHIA) issued by the American Health Information Management Association (AHIMA). Registered Health Information Technician (RHIT) issued by the American Health Information Management Association (AHIMA). Certified Coding Specialist (CCS) issued by the American Health Information Management Association (AHIMA). Certified Professional Coder (CPC) issued by the American Health Information Management Association (AHIMA). Note: Evidence of enrollment/registration in an accredited course as a Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification program will be accepted. Applicants will need to attach proof of enrollment with their application. Note: Incumbents are required to complete and receive registration within nine (9) months from the date of hire. Failure to secure said registration within the timeframe provided will result in incumbents being terminated prior to the end of their probationary period. Desired Qualifications Experience in behavioral healthcare, including Medi-Cal and Medicare is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
SUMMARY PURPOSE OF POSITION The Compliance Officer I will monitor contractor performance to ensure the contractor meets specified standards including Standard Operating Procedures, efficiency testing and training. In addition, this position performs quality assurance measures necessary to provide support and coordinate the flow of passengers at outlying stations in the six county SCRRA service areas. TO APPLY: This is a continuous recruitment with the first review of applications beginning December 6, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the entry level in the Compliance Officer series. At this level, assignments are generally limited in scope and are performed within a procedural framework established by higher-level employees. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles No formal supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Oversee the day-to-day operations of contractors and foreign railroads operating and/or maintaining SCRRA equipment at various SCRRA locations. Ensure that contractor performance meets specific standards including all federal and state regulations, Standard Operating Procedures, efficiency testing, and training. Recommends corrective actions as needed. Work closely with other Agency personnel to ascertain the root causes for failures, injuries and incidents and recommend remedial action. Respond to any incidents of alleged rule violations by SCRRA operations or contractor employees. Collects and/or documents evidence of incidents and performs investigative tasks. Prepare reports and documents for agency management. Respond to incidents involving SCRRA trains on SCRRA and foreign railroad territories. Work in conjunction with other first responders from SCRRA, SCRRA contractors, other railroads, state and federal entities, law enforcement, fire, and medical personnel that may arrive the scene of an incident. Act as Railroad Incident Commander and perform other duties as assigned during service disruptions including working as a liaison with first responders such as law enforcement, fire and medical personal that respond to scenes. Collect reports, facts, recorded information, and statistics to create reports on a monthly, quarterly, semiannual, and annual basis for documentation of trends for submission to agency management and state and federal government regulators. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience High school diploma, GED or its equivalent. A minimum of two (2) years of work experience in railroad operations regulatory compliance. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C California Driver's License with a satisfactory driving record of no more than three (3) moving violations and no DUI's within the last three (3) years. Preferred Qualifications Undergraduate degree preferred. Regulatory experience in 49 CFR 213 and 214 Regularity experience in 49 CFR 234 and 236. Knowledge, Skills, and Abilities Knowledge of : The Authority’s operations and business practices, as well as the railroad regulatory environment Crew and equipment manipulations, and all rolling stock and related air brake equipment On track safety standards utilized by the authority. Federal, state, local laws, and rules and regulations for equipment, on-train safety and control systems including 49 CFR, parts 200-299 Skilled in : Use of Microsoft Office General Code of Operating rules/ Maintenance of Way Operating Rules Ability to : Communicate effectively, both orally and in writing, to individuals and groups at all levels within and outside of the organization Investigate and evaluate disruptions of service Respond to various crises in a composed manner Multitask and manage multiple projects Interpret a variety of data and recognize trends and nonconformities Work irregular hours, nights, and weekends when necessary PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery Transport equipment or boxes up to 25lbs Exchange ideas by means of communication Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks Hear and perceive the nature of sounds when working on or near railroad tracks Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations Working Conditions Position requires work in an outdoor environment with exposure to varying weather conditions, frequent exposure to freight, passenger and vehicular traffic. This position also requires performing field working including site surveys, measurements, hy-rail trips in a railroad environment in conformance with rules using personal protective equipment. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
SUMMARY PURPOSE OF POSITION The Compliance Officer I will monitor contractor performance to ensure the contractor meets specified standards including Standard Operating Procedures, efficiency testing and training. In addition, this position performs quality assurance measures necessary to provide support and coordinate the flow of passengers at outlying stations in the six county SCRRA service areas. TO APPLY: This is a continuous recruitment with the first review of applications beginning December 6, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the entry level in the Compliance Officer series. At this level, assignments are generally limited in scope and are performed within a procedural framework established by higher-level employees. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles No formal supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Oversee the day-to-day operations of contractors and foreign railroads operating and/or maintaining SCRRA equipment at various SCRRA locations. Ensure that contractor performance meets specific standards including all federal and state regulations, Standard Operating Procedures, efficiency testing, and training. Recommends corrective actions as needed. Work closely with other Agency personnel to ascertain the root causes for failures, injuries and incidents and recommend remedial action. Respond to any incidents of alleged rule violations by SCRRA operations or contractor employees. Collects and/or documents evidence of incidents and performs investigative tasks. Prepare reports and documents for agency management. Respond to incidents involving SCRRA trains on SCRRA and foreign railroad territories. Work in conjunction with other first responders from SCRRA, SCRRA contractors, other railroads, state and federal entities, law enforcement, fire, and medical personnel that may arrive the scene of an incident. Act as Railroad Incident Commander and perform other duties as assigned during service disruptions including working as a liaison with first responders such as law enforcement, fire and medical personal that respond to scenes. Collect reports, facts, recorded information, and statistics to create reports on a monthly, quarterly, semiannual, and annual basis for documentation of trends for submission to agency management and state and federal government regulators. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience High school diploma, GED or its equivalent. A minimum of two (2) years of work experience in railroad operations regulatory compliance. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C California Driver's License with a satisfactory driving record of no more than three (3) moving violations and no DUI's within the last three (3) years. Preferred Qualifications Undergraduate degree preferred. Regulatory experience in 49 CFR 213 and 214 Regularity experience in 49 CFR 234 and 236. Knowledge, Skills, and Abilities Knowledge of : The Authority’s operations and business practices, as well as the railroad regulatory environment Crew and equipment manipulations, and all rolling stock and related air brake equipment On track safety standards utilized by the authority. Federal, state, local laws, and rules and regulations for equipment, on-train safety and control systems including 49 CFR, parts 200-299 Skilled in : Use of Microsoft Office General Code of Operating rules/ Maintenance of Way Operating Rules Ability to : Communicate effectively, both orally and in writing, to individuals and groups at all levels within and outside of the organization Investigate and evaluate disruptions of service Respond to various crises in a composed manner Multitask and manage multiple projects Interpret a variety of data and recognize trends and nonconformities Work irregular hours, nights, and weekends when necessary PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery Transport equipment or boxes up to 25lbs Exchange ideas by means of communication Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks Hear and perceive the nature of sounds when working on or near railroad tracks Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations Working Conditions Position requires work in an outdoor environment with exposure to varying weather conditions, frequent exposure to freight, passenger and vehicular traffic. This position also requires performing field working including site surveys, measurements, hy-rail trips in a railroad environment in conformance with rules using personal protective equipment. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Licenses or Certifications: Valid Texas Class C Drivers License Notes to Applicants Position Overview: This position, under the direction of Human Resources Manager II, will lead a team of Human Resource professionals who support the Employee Relations, Workers Compensation, FMLA and COA Leave functions for Austin Resource Recovery’s 500+ employees. The Human Resources Supervisor administers and manages all aspects of the employee relations processes for the department including employee relations investigations, training, employee relation staff performance evaluation and management and assures adherence to Municipal Civil Service rules and COA policy and procedure, as well as governmental and legal compliance. This position collaborates with internal/external customers, peers, management, and stakeholders to foster and develop effective relationships. Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Application Instructions/Job Requirements: When completing a City of Austin employment application: A cover letter is required component of this application. Please be sure to detail all previous employment that you wish to be considered as part of your qualifications in your application. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Applications that substitute detail with “see resume” will be considered incomplete and will not be accepted. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: Austin Resource Recovery may conduct virtual interviews. If you are selected to interview: Candidates selected to interview will receive information and instructions for preparing a short presentation to be given at the time of the interview. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.” Each individual who submits an application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a competitive position shall be considered a Candidate for that position. Employees in good standing who are Candidates within the department or division that the position resides in that meet the Minimum and Preferred Qualifications (if any) of the position will be offered an initial interview. 90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. Driving Requirement: This position requires a Valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other Information: Posting Guidelines: Austin Resource Recovery reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Tobacco and Vape-Free Workplace: ARR work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises Pay Range $37.14 - $47.35 Hours Monday through Friday, 8:00 a.m. - 5:00 p.m. with some flexibility. Other hours as required to meet the needs of 24/7 operations. Job Close Date 06/14/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Austin TX, 78754 Preferred Qualifications Experience successfully supervising and/or leading teams performing tasks related to Employee Relations, ADA , Leave Management, Workers Compensation, and complex workplace issues. Experience working as a strategic business partner in employee relations, ADA , Leave Management, Workers Compensation at all levels of an organization and developing effective relationships with managers, supervisors, and other HR Partners to identify and address employee relations issues. Experience leading complex investigations into allegations of policy violation(s). Experience working in a Civil Service or public sector environment. Possess current/valid PHR , SPHR , SHRM -CP, SHRM - SCP , IPMA -CP or IPMA - SCP certification. or the ability to obtain one within 6 months of employment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department. Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality. Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures. Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives. Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved. Investigates and responds to complaints from managers and employees, and makes recommendations. Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of HR and departmental processes, techniques, and methods. Knowledge of assigned HR functional areas. Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development. Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices. Knowledge of City practices, policies, procedures, statutes, and ordinances. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in handling conflict and uncertain situations. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments. Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching. Ability to analyze HR business needs and develop short- and long-range plans. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Human Resources Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these minimum qualifications? Yes No * How many years of experience do you have supervising and/or leading teams performing tasks related to this position? Less than 1 year 1 - 3 years 3 - 5 years More than 5 years * Describe your experience supervising and/or leading teams performing tasks related to Employee Relations, Workers’ Compensation, and/or FMLA in a large and robust organization. (Open Ended Question) * Describe your experience working as a strategic business partner in employee relations at all levels of an organization. (Open Ended Question) * Describe your experience developing effective relationships with managers, supervisors and other HR Partners to identify and address employee relations issues and policies. (Open Ended Question) * How many years of experience do you have performing Human Resources functions related to this position in a Civil Service or public sector environment? Less than 1 year 1 - 3 years 3 - 5 years More than 5 years * Which of the following Human Resources Certifications do you hold or have the ability to obtain within 6 months of hire? Professional In Human Resources (PHR) Senior Professional in Human Resources (SPHR) International Public Management Association HR Certified Professional (IPMA-HR) Other HR certification not listed I do not have any HR certification * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
May 08, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Licenses or Certifications: Valid Texas Class C Drivers License Notes to Applicants Position Overview: This position, under the direction of Human Resources Manager II, will lead a team of Human Resource professionals who support the Employee Relations, Workers Compensation, FMLA and COA Leave functions for Austin Resource Recovery’s 500+ employees. The Human Resources Supervisor administers and manages all aspects of the employee relations processes for the department including employee relations investigations, training, employee relation staff performance evaluation and management and assures adherence to Municipal Civil Service rules and COA policy and procedure, as well as governmental and legal compliance. This position collaborates with internal/external customers, peers, management, and stakeholders to foster and develop effective relationships. Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Application Instructions/Job Requirements: When completing a City of Austin employment application: A cover letter is required component of this application. Please be sure to detail all previous employment that you wish to be considered as part of your qualifications in your application. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Applications that substitute detail with “see resume” will be considered incomplete and will not be accepted. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: Austin Resource Recovery may conduct virtual interviews. If you are selected to interview: Candidates selected to interview will receive information and instructions for preparing a short presentation to be given at the time of the interview. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.” Each individual who submits an application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a competitive position shall be considered a Candidate for that position. Employees in good standing who are Candidates within the department or division that the position resides in that meet the Minimum and Preferred Qualifications (if any) of the position will be offered an initial interview. 90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above. Driving Requirement: This position requires a Valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to twenty (20) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other Information: Posting Guidelines: Austin Resource Recovery reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Tobacco and Vape-Free Workplace: ARR work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises Pay Range $37.14 - $47.35 Hours Monday through Friday, 8:00 a.m. - 5:00 p.m. with some flexibility. Other hours as required to meet the needs of 24/7 operations. Job Close Date 06/14/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Austin TX, 78754 Preferred Qualifications Experience successfully supervising and/or leading teams performing tasks related to Employee Relations, ADA , Leave Management, Workers Compensation, and complex workplace issues. Experience working as a strategic business partner in employee relations, ADA , Leave Management, Workers Compensation at all levels of an organization and developing effective relationships with managers, supervisors, and other HR Partners to identify and address employee relations issues. Experience leading complex investigations into allegations of policy violation(s). Experience working in a Civil Service or public sector environment. Possess current/valid PHR , SPHR , SHRM -CP, SHRM - SCP , IPMA -CP or IPMA - SCP certification. or the ability to obtain one within 6 months of employment. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department. Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality. Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures. Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives. Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved. Investigates and responds to complaints from managers and employees, and makes recommendations. Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of HR and departmental processes, techniques, and methods. Knowledge of assigned HR functional areas. Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development. Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices. Knowledge of City practices, policies, procedures, statutes, and ordinances. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in handling conflict and uncertain situations. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments. Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching. Ability to analyze HR business needs and develop short- and long-range plans. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Human Resources Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these minimum qualifications? Yes No * How many years of experience do you have supervising and/or leading teams performing tasks related to this position? Less than 1 year 1 - 3 years 3 - 5 years More than 5 years * Describe your experience supervising and/or leading teams performing tasks related to Employee Relations, Workers’ Compensation, and/or FMLA in a large and robust organization. (Open Ended Question) * Describe your experience working as a strategic business partner in employee relations at all levels of an organization. (Open Ended Question) * Describe your experience developing effective relationships with managers, supervisors and other HR Partners to identify and address employee relations issues and policies. (Open Ended Question) * How many years of experience do you have performing Human Resources functions related to this position in a Civil Service or public sector environment? Less than 1 year 1 - 3 years 3 - 5 years More than 5 years * Which of the following Human Resources Certifications do you hold or have the ability to obtain within 6 months of hire? Professional In Human Resources (PHR) Senior Professional in Human Resources (SPHR) International Public Management Association HR Certified Professional (IPMA-HR) Other HR certification not listed I do not have any HR certification * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications will be accepted fro m: All Persons Interested Division/ Section: Bush Intercontinental Airport (IAH) / Security Workdays & Hours: Shift work ,could include a rotating schedule **weekends & holidays** DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Airport Operations Supervisor ensures operational excellence throughout the Security section of Bush Intercontinental Airport (IAH) by maintaining a safe and secure airport environment. The Security team serves a wide scope of internal and external customers including, but not limited to the traveling public, employees, and stakeholders by conducting inspections of operations and coordinating operational or security activities. The section ensures the airport maintains compliance with the Transportation Security Administration (TSA) approved Airport Security Plan, as well as TSA mandated Rules and Regulations. The purpose of this position is to perform as the security regulation subject matter expert in the field during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to IAH and enhance the overall airport security posture. This position is proactive in locating and resolving security issues and violations. It conducts routine compliance inspection to ensure the airport is in compliance with Federal, State, and local security regulations. The success of this role is highly dependent on the ability of being actively responsible for the unique aspects of the airport, while supporting their counterparts to ensure that safety and customer service are at the forefront of the passenger experience. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The responsibilities of this position include, but are not limited to: Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsels airport users, tenants and employees. Supervises and performs operations activities, such as ensuring safe aircraft areas by coordinating and monitoring construction/maintenance work, removing wildlife from runways and enforcing operational standards as defined by federal rules/regulations. Creates, revises and implements operating rules, regulations, standards and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations. Issues NOTAMS as required by federal regulations. Oversees the Communications Center during certain hours, resolves problems with airport customers and tenants and informs airline and airport personnel of important airfield conditions. Supervises, schedules, assigns work, trains and evaluates operational/security employees. Assumes operational, safety and security responsibilities in absence of airport management. Commands operational activities and the Communications Center and maintains order during aeronautical-related emergencies, following the Airport Emergency Plan and other airport rules and regulations. Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines. Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation. Contributes to the team effort by performing related duties as needed. WORKING CONDITIONS There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE REQUIREMENTS Four years of progressively responsible experience in airport operations, airport security or airport safety are required. Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2- 2). PREFERENCES Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired. ****Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED : The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION : YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade: 23 SALARY INFORMATION: Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1577). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1577. (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/17/2024 11:59 PM Central
May 03, 2024
Full Time
POSITION OVERVIEW Applications will be accepted fro m: All Persons Interested Division/ Section: Bush Intercontinental Airport (IAH) / Security Workdays & Hours: Shift work ,could include a rotating schedule **weekends & holidays** DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Airport Operations Supervisor ensures operational excellence throughout the Security section of Bush Intercontinental Airport (IAH) by maintaining a safe and secure airport environment. The Security team serves a wide scope of internal and external customers including, but not limited to the traveling public, employees, and stakeholders by conducting inspections of operations and coordinating operational or security activities. The section ensures the airport maintains compliance with the Transportation Security Administration (TSA) approved Airport Security Plan, as well as TSA mandated Rules and Regulations. The purpose of this position is to perform as the security regulation subject matter expert in the field during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to IAH and enhance the overall airport security posture. This position is proactive in locating and resolving security issues and violations. It conducts routine compliance inspection to ensure the airport is in compliance with Federal, State, and local security regulations. The success of this role is highly dependent on the ability of being actively responsible for the unique aspects of the airport, while supporting their counterparts to ensure that safety and customer service are at the forefront of the passenger experience. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The responsibilities of this position include, but are not limited to: Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsels airport users, tenants and employees. Supervises and performs operations activities, such as ensuring safe aircraft areas by coordinating and monitoring construction/maintenance work, removing wildlife from runways and enforcing operational standards as defined by federal rules/regulations. Creates, revises and implements operating rules, regulations, standards and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations. Issues NOTAMS as required by federal regulations. Oversees the Communications Center during certain hours, resolves problems with airport customers and tenants and informs airline and airport personnel of important airfield conditions. Supervises, schedules, assigns work, trains and evaluates operational/security employees. Assumes operational, safety and security responsibilities in absence of airport management. Commands operational activities and the Communications Center and maintains order during aeronautical-related emergencies, following the Airport Emergency Plan and other airport rules and regulations. Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines. Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation. Contributes to the team effort by performing related duties as needed. WORKING CONDITIONS There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE REQUIREMENTS Four years of progressively responsible experience in airport operations, airport security or airport safety are required. Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2- 2). PREFERENCES Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired. ****Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED : The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION : YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade: 23 SALARY INFORMATION: Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1577). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1577. (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/17/2024 11:59 PM Central
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for the position of Water Operations Manager! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Water Operations Manager, under general administrative direction, is responsible for managing, directing, and safely integrating the planning, operation and maintenance, budgeting, and personnel of the District’s water treatment facilities and distribution infrastructure. This position receives administrative direction from and reports to the Director of Recycling Operations, directs the work of subordinate supervisors and employees assigned to the Water Operations department and is responsible for operations and federal and state regulations regarding the water treatment, production, storage, and water and recycled water distribution. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties The following is a non-exclusive list of essential duties and responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or related as determined by the incumbent’s supervisor. Manage domestic and recycled water system operators in the operation and maintenance of turnouts, wells, pipelines, valves, pumps, control structures, chlorination stations, treatment plants, hydroelectric power stations and reservoirs. Oversee the operation and management of advanced treatment systems, including but not limited to Reverse Osmosis, Nanofiltration, and Micro Filtration treatment plants. Ability to analyze the District’s treatment facilities and implement operational changes as required to ensure safe and efficient operation. Supervise and oversee the use of the water treatment and distribution system control and monitoring systems. Provide input and direction on the development and administration of system reports, graphics, alarm points, control schemes, etc. Assist in the management of the District’s groundwater pumping and imported water programs. Provide on-going training of operators in the operation of the Supervisory Control and Data Acquisition (SCADA) systems. Plan, organize, analyze, and evaluate domestic and recycle water system operational modes. Plan and implement operational changes to ensure system reliability, acceptable water quality, water conservation and minimize cost of service. Develop annual Potable Water and Recycled Water reservoir management plans to forecast usage, demands, manage reservoir elevation and storage, water supply available, and the purchase of treated and untreated water. Responsible for the implementation and updating of the plan. Prepare various weekly, monthly, and semi-annual reports including reservoir surveillance, water, and energy usage regarding System Operations. Prepare technical and non-technical reports on plant operations, flows, and plant parameters. Prepare and present operational plans and special studies as needed. Oversee and manage the monitoring, tracking, and historicizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to the District’s Operational database, Enterprise Asset Management software, and reporting systems (WIMS, Maximo, etc.). Supervise major pipelines, pump station, reservoir and turnout shutdowns and tests. Coordinate major operational changes with the Engineering, Water Recycling, and Customer Service Departments. Safety is a key Value at IRWD, and this position will support and advocate for safe practices. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. All employees are required to notify their supervisor and the Safety Office of any sub-standard working conditions. Train System Operators in procedures and system operations techniques, including adjustment of pressure control structures, handling of chemical systems, maintenance of system monitoring and control equipment and testing and repair of system components. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Operations management team in the interpreting of existing and new policies and procedures. Assist in preparation of the District’s bi-annual operating budget for Water Operations. Preparing data for quarterly and annual O&M budget performance reporting. Initiate requests and follow all District procurement policies for purchase of chemicals, supplies, parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Ensure an effective communications log regarding plant procedures and maintenance is maintained. Conduct regular department meetings. Participate in regular managerial and supervisory meetings. Participate in the recruitment, selection, counseling, and training of employees. Review and evaluate performance of assigned personnel on a timely basis; recommend salary adjustments, promotions, and disciplinary action for assigned staff. Review and prepare feedback comments on preliminary construction project plans from Technical Services and consulting engineering firms as needed. Attend pre-construction and planning/design meetings for water treatment infrastructure and distribution system facilities. Respond to emergencies and participate in the scheduled emergency standby program as needed. Responsible for all other work-related duties. Qualifications A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: Environmental Science, Chemistry, Water Utility Science, Water Treatment, or a closely related field. Six years of progressively responsible experience in water utility systems operation and management, with four of those six years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise Asset Management software (Maximo), and budgeting software is highly desirable. LICENSES/CERTIFICATIONS: Valid Class C California Driver's License required. Valid Grade T4 Water Treatment Operator Certificate issued by the State of California State Water Resources Control Board required. Selected candidate must be able to obtain a valid T5 W ater Treatment Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Valid Grade D5 Water Distribution Operator Certificate issued by the State of California State Water Resources Control Board preferred. Selected candidate must be able to obtain a valid D5 W ater Distribution Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must be self-motivated and have excellent oral/written communication skills. Must be organized with the ability to multi-task and make decisions independently. Physical Requirements Will lift 80 pounds on a routine basis. Must be certified annually to wear respiratory equipment. Must be clean shaven such that any facial hair does not interfere with the fit of self-contained breathing apparatus. Environmental Adaptability Noise level may be higher than the typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Mar 08, 2024
Full Time
General Description We are excited to announce that we are accepting applications for the position of Water Operations Manager! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Water Operations Manager, under general administrative direction, is responsible for managing, directing, and safely integrating the planning, operation and maintenance, budgeting, and personnel of the District’s water treatment facilities and distribution infrastructure. This position receives administrative direction from and reports to the Director of Recycling Operations, directs the work of subordinate supervisors and employees assigned to the Water Operations department and is responsible for operations and federal and state regulations regarding the water treatment, production, storage, and water and recycled water distribution. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties The following is a non-exclusive list of essential duties and responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or related as determined by the incumbent’s supervisor. Manage domestic and recycled water system operators in the operation and maintenance of turnouts, wells, pipelines, valves, pumps, control structures, chlorination stations, treatment plants, hydroelectric power stations and reservoirs. Oversee the operation and management of advanced treatment systems, including but not limited to Reverse Osmosis, Nanofiltration, and Micro Filtration treatment plants. Ability to analyze the District’s treatment facilities and implement operational changes as required to ensure safe and efficient operation. Supervise and oversee the use of the water treatment and distribution system control and monitoring systems. Provide input and direction on the development and administration of system reports, graphics, alarm points, control schemes, etc. Assist in the management of the District’s groundwater pumping and imported water programs. Provide on-going training of operators in the operation of the Supervisory Control and Data Acquisition (SCADA) systems. Plan, organize, analyze, and evaluate domestic and recycle water system operational modes. Plan and implement operational changes to ensure system reliability, acceptable water quality, water conservation and minimize cost of service. Develop annual Potable Water and Recycled Water reservoir management plans to forecast usage, demands, manage reservoir elevation and storage, water supply available, and the purchase of treated and untreated water. Responsible for the implementation and updating of the plan. Prepare various weekly, monthly, and semi-annual reports including reservoir surveillance, water, and energy usage regarding System Operations. Prepare technical and non-technical reports on plant operations, flows, and plant parameters. Prepare and present operational plans and special studies as needed. Oversee and manage the monitoring, tracking, and historicizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to the District’s Operational database, Enterprise Asset Management software, and reporting systems (WIMS, Maximo, etc.). Supervise major pipelines, pump station, reservoir and turnout shutdowns and tests. Coordinate major operational changes with the Engineering, Water Recycling, and Customer Service Departments. Safety is a key Value at IRWD, and this position will support and advocate for safe practices. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. All employees are required to notify their supervisor and the Safety Office of any sub-standard working conditions. Train System Operators in procedures and system operations techniques, including adjustment of pressure control structures, handling of chemical systems, maintenance of system monitoring and control equipment and testing and repair of system components. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Operations management team in the interpreting of existing and new policies and procedures. Assist in preparation of the District’s bi-annual operating budget for Water Operations. Preparing data for quarterly and annual O&M budget performance reporting. Initiate requests and follow all District procurement policies for purchase of chemicals, supplies, parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Ensure an effective communications log regarding plant procedures and maintenance is maintained. Conduct regular department meetings. Participate in regular managerial and supervisory meetings. Participate in the recruitment, selection, counseling, and training of employees. Review and evaluate performance of assigned personnel on a timely basis; recommend salary adjustments, promotions, and disciplinary action for assigned staff. Review and prepare feedback comments on preliminary construction project plans from Technical Services and consulting engineering firms as needed. Attend pre-construction and planning/design meetings for water treatment infrastructure and distribution system facilities. Respond to emergencies and participate in the scheduled emergency standby program as needed. Responsible for all other work-related duties. Qualifications A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: Environmental Science, Chemistry, Water Utility Science, Water Treatment, or a closely related field. Six years of progressively responsible experience in water utility systems operation and management, with four of those six years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise Asset Management software (Maximo), and budgeting software is highly desirable. LICENSES/CERTIFICATIONS: Valid Class C California Driver's License required. Valid Grade T4 Water Treatment Operator Certificate issued by the State of California State Water Resources Control Board required. Selected candidate must be able to obtain a valid T5 W ater Treatment Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Valid Grade D5 Water Distribution Operator Certificate issued by the State of California State Water Resources Control Board preferred. Selected candidate must be able to obtain a valid D5 W ater Distribution Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must be self-motivated and have excellent oral/written communication skills. Must be organized with the ability to multi-task and make decisions independently. Physical Requirements Will lift 80 pounds on a routine basis. Must be certified annually to wear respiratory equipment. Must be clean shaven such that any facial hair does not interfere with the fit of self-contained breathing apparatus. Environmental Adaptability Noise level may be higher than the typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
CITY OF SAN LUIS, AZ
San Luis, Arizona, United States
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! As the Wasterwater Supervisor, you will: Oversee daily operational activities of the San Luis wastewater treatment plant and field operations. Ensure water supply/quality and direct required treatment and field operations wastewater systems. Direct the operation, monitoring, maintenance, and repair of wastewater treatment equipment and systems. Monitor and maintain internal wastewater controls and procedures and ensure compliance with industry standards, regulatory requirements, permitted functions, and operating policies and procedures. Direct wastewater operators and field operations activities and participate in work assignments as required. Oversee laboratory operations, tests and analyzes wastewater samples, and initiate remedial actions. Requisition materials, parts, and tools to repair/maintain pumps, controls, valves, and related equipment. Review and evaluate readings, logs, and other data and adjusts wastewater treatment processes accordingly. Supervise, discipline, train, schedule, and evaluate staff and participates in work assignments as needed or required. Establish, communicate, and enforce safety practices and emergency action plans/procedures. Collect and compile data for the preparation of routine, periodic, and special reports. Assist in repairing, replacing, servicing, and maintaining equipment and systems and operation of construction equipment. Respond to customers' calls on emergency situations (on-call). Manage resources effectively, including budget and personnel. Performs related duties as assigned. IDEAL CANDIDATE Will possess knowledge of: Applicable Federal/State/County/local standards/regulations relating to water distribution systems. Equipment, systems, and processes of wastewater treatment. Operation of wastewater treatment plant mechanical equipment. Wastewater sampling and analysis techniques. Hazardous material handling and disposal. Principles and practices of employee supervision, training, and evaluation. Occupational hazards and safety procedures/equipment. Will have the ability to: Evaluate and manage wastewater systems and related equipment. Troubleshoot in-process control/WWT. Interpret data. Direct the servicing, maintenance, and adjustment of wastewater equipment. Evaluate equipment malfunctions and determine repairs and/or adjustments. Review and evaluate records and logs and prepare reports. Enforce industrial safety procedures and ensure regulatory compliance. Supervise, train, and evaluate employees and schedule work assignments and activities. Communicate effectively with staff. MINIMUM REQUIREMENTS REQUIRED: Residency in the United States and within 25 miles of the City of San Luis Education, Training and Experience: A high school diploma or GED equivalent Three (3) years of full-time journey level water/wastewater treatment plant operation. License and Certification: must be maintained throughout employment A valid Arizona driver license at the time of appointment State of Arizona Certifications as a Wastewater Treatment Plant Operator Arizona Department of Environment Quality (ADEQ) Grade III - Wastewater Collection Desired/Preferred: Bilingual in Spanish and English San Luis, Arizona residency. SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Applications received on December 15th at 9:00 AM will be reviewed. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessme nt process. Current employees may be given preferred consideration if they meet the position's minimum requirements. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees. Closing Date/Time: Continuous
May 15, 2024
Full Time
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! As the Wasterwater Supervisor, you will: Oversee daily operational activities of the San Luis wastewater treatment plant and field operations. Ensure water supply/quality and direct required treatment and field operations wastewater systems. Direct the operation, monitoring, maintenance, and repair of wastewater treatment equipment and systems. Monitor and maintain internal wastewater controls and procedures and ensure compliance with industry standards, regulatory requirements, permitted functions, and operating policies and procedures. Direct wastewater operators and field operations activities and participate in work assignments as required. Oversee laboratory operations, tests and analyzes wastewater samples, and initiate remedial actions. Requisition materials, parts, and tools to repair/maintain pumps, controls, valves, and related equipment. Review and evaluate readings, logs, and other data and adjusts wastewater treatment processes accordingly. Supervise, discipline, train, schedule, and evaluate staff and participates in work assignments as needed or required. Establish, communicate, and enforce safety practices and emergency action plans/procedures. Collect and compile data for the preparation of routine, periodic, and special reports. Assist in repairing, replacing, servicing, and maintaining equipment and systems and operation of construction equipment. Respond to customers' calls on emergency situations (on-call). Manage resources effectively, including budget and personnel. Performs related duties as assigned. IDEAL CANDIDATE Will possess knowledge of: Applicable Federal/State/County/local standards/regulations relating to water distribution systems. Equipment, systems, and processes of wastewater treatment. Operation of wastewater treatment plant mechanical equipment. Wastewater sampling and analysis techniques. Hazardous material handling and disposal. Principles and practices of employee supervision, training, and evaluation. Occupational hazards and safety procedures/equipment. Will have the ability to: Evaluate and manage wastewater systems and related equipment. Troubleshoot in-process control/WWT. Interpret data. Direct the servicing, maintenance, and adjustment of wastewater equipment. Evaluate equipment malfunctions and determine repairs and/or adjustments. Review and evaluate records and logs and prepare reports. Enforce industrial safety procedures and ensure regulatory compliance. Supervise, train, and evaluate employees and schedule work assignments and activities. Communicate effectively with staff. MINIMUM REQUIREMENTS REQUIRED: Residency in the United States and within 25 miles of the City of San Luis Education, Training and Experience: A high school diploma or GED equivalent Three (3) years of full-time journey level water/wastewater treatment plant operation. License and Certification: must be maintained throughout employment A valid Arizona driver license at the time of appointment State of Arizona Certifications as a Wastewater Treatment Plant Operator Arizona Department of Environment Quality (ADEQ) Grade III - Wastewater Collection Desired/Preferred: Bilingual in Spanish and English San Luis, Arizona residency. SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Applications received on December 15th at 9:00 AM will be reviewed. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessme nt process. Current employees may be given preferred consideration if they meet the position's minimum requirements. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. This classification is scheduled to receive a general wage increase of 4.0% in June 2024. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Apr 04, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Public Guardian and Public Administrator Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor to oversee the Public Guardian and Public Administrator programs. In addition to the direct supervision of staff, individuals in this position may be responsible for designing, implementing and evaluating Public Guardian and Public Administrator services, overseeing scopes of works, serving as a resource to Placer communities and key stakeholders, and representing the Public Guardian and Public Administrator programs within statewide collaboratives. Individuals in this position must be organized, analytical, and open to supervising a diverse set of staff. The ideal candidate will have a general knowledge of the various types of conservatorships utilized in Placer County, be comfortable working in civil and criminal legal systems, and have a general understanding of estate management concepts. Quality Assurance/Quality Improvement Programs The Adult System of Care division of the Health & Human Services Department is seeking a Quality Management Supervisor to oversee the Quality Assurance/Quality Improvement programs for both In Home Supportive Services and the county Behavioral Health Plan (mental health and substance use services). Responsibilities under these programs include oversight of internal and external audits, state fair hearings, fraud/compliance monitoring, trainings, contract adherence, policy development, and data analytics and monitoring. This position will collaborate with various internal managers and supervisors, contracted providers, and external county and state entities. The Supervisor is responsible for SOC compliance with State and Federal regulations The location for this position is the Placer County Government Center in Auburn with travel required between SOC locations and provider sites. Housing Programs The Adult System of Care division of the Health & Human Services Department is seeking a Health and Human Services Program Supervisor. The Supervisor's responsibilities will include but are not limited to the administration and/or operation of a transitional housing program, administration of federal tenant/project-based permanent supportive housing voucher programs, federal and state budget management/administration, housing database management, and oversight of clinical case management. Furthermore, this position serves as a program resource to Placer communities and key stakeholders. The ideal candidate is organized, analytical, and capable of supervising a diverse staff. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise. This classification is scheduled to receive a general wage increase of 4.0% in June 2024. To be included in the first round of application screening, please submit your application by April 17, 2024, at 8:00 p.m. Following this date, applications will be screened on a bi-weekly basis. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, organize, coordinate and supervise the operational and clinical activities in support of assigned program(s); to plan, prioritize, assign, supervise, and review the work of assigned professional, clinical, technical, and clerical staff; to establish operational and/or clinical processes, methods, and procedures in support of assigned program area; to perform a variety of technical and specialized functions in support of assigned area of responsibility; and to function as a proactive and positive team leader within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinate staff and are responsible for a program area within a major work unit, division, or multi-disciplinary and collaborative program/project. Employees in this job class are assigned the responsibility for either one major, significant and complex program or multiple smaller and related programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from a Health and Human Services Program Manager or higher level management staff. Exercises direct supervision over professional, technical, clinical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and supervise the operational and clinical activities in support of assigned program area(s); effectively manage and monitor the allocation of designated resources, supervise and monitor the necessary record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Participate in the development and implementation of assigned program’s mission, goals, and objectives; establish operational and/or clinical processes, methods, and procedures to effectively meet the program’s goals and the clients’ needs. Plan, prioritize, assign, supervise and review the work of assigned professional, clinical, and administrative support staff according to program’s goals and objectives; act as primary resource to assigned staff regarding professional, programmatic, administrative, and/or operational issues. Review and evaluate operations and activities of assigned program/work unit; recommend improvements and modifications as necessary; maintain a variety of records and documentation and prepare reports on program operations and activities periodically and upon request. Identify and develop grant applications and/or program proposals; administer grants and monitor work performed under grant/program terms. Participate in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned programs; act as team member/leader for assigned projects/opportunities. Perform outreach activities with various community groups and other public agencies to identify and assess the health and human services needs of target client populations. Act as primary resource to clients, staff, and the general public regarding assigned program; supervise and coordinate treatment plan development; and oversee and participate in case management activities as necessary and as appropriate. Participate in the selection of assigned staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Participate in budget preparation and administration for assigned program areas; prepare cost estimates for budget recommendations; submit justifications for resource allocations; monitor and control expenditures. Represent assigned program/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; respond to inquiries; and promote the program’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Four years of increasingly responsible experience in providing professional and/or clinical client services with at least two years of the qualifying experience at the journey level or higher. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specific and concentrated areas of study. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Designated positions may require possession of a specific license to perform and/or oversee clinical or medical functions in the State of California. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise in assigned program areas. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and applicable computer hardware/software. Principles and practices of supervision, training and performance evaluation. Principles of budget monitoring. Principles and practices of work safety. Cultural, religious, economic and social groups and relationships to the delivery and acceptance of health and human services. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently analyze work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; observe and problem solve operational and technical issues; understand and explain Department's and program's policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time; see and hear with sufficient acuity to observe and be aware of client; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift light weight. Supervise, train and evaluate assigned staff. Interpret and explain pertinent County and Department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned program operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER: Y1409C First Day of Filing: January 17, 2024, at 8:00 a.m. (PT) - Until needs of the department are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION. Correctional Health Services - 20% Recruitment and Retention Bonus The County of Los Angeles is currently offering up to a 20% bonus for full-time Health Information Management Supervisor positions hired by Correctional Health Services and working on-site in a designated facility to meet critical healthcare needs for the uniquely underserved jail population. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Supervises and participates in the work of a group of technical staff engaged in coding and auditing patient medical records in a County medical facility. Essential Job Functions Provides oversight and supervision of Release of Information (ROI) team including training, performance management and workflow. Conduct staff meetings, ensure staff development as well as provide orientation and training. Responsible for developing and providing training for all new staff as well as process improvement training for current staff. Prepares and conducts performance reviews for staff with review by the department leadership. Keeps Health Information leadership informed on staff performance and helps to identify training opportunities. Provides feedback and makes recommendations for commendations, performance reviews and progressive disciplinary actions. Identifies and evaluates areas that may need improvement and works with leadership to develop and implement solutions that will streamline processes and improve workflows. Serves as a liaison for all audits. Submits specific audits to the Compliance department to get approval. Input all audit requests into tracking system and prepares records. Works with tight deadlines while dealing directly with audit entities, both private and government, on billing and payment. Administers all chart reviews by meeting patients and/or attorneys in person at a clinic site to review records with them. Works closely with Legal, Compliance, Risk and Information Technology on Health Information Management (HIM) operations system and legal issues. Responsible for dealing with escalating situations by communicating with attorneys, law enforcement, auditors, and insurance company representatives as well as a variety of other professionals. Diffusing situations by expediting their requests, answering questions and educating on processes. Prepares biweekly reports to HIM Leaderships by utilizing the ROI module, works queues and reports in established systems. Creates reports within system that show incoming and outgoing volumes for all requestor types. Provides reports to management and monitors activity. Takes action as necessary by adjusting staff and managing workflow proactively avoiding instances of overtime. Manages the daily workload by making sure work queues in established systems are maintained and completed in a timely manner. Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert. Trains staff and keep them up to date. Completes online incident reporting when breeches occur and submits for leadership review. Reviews breech details and develops solutions to prevent further breeches and makes recommendations for improvement to management. Prevents possible breeches by maintaining quality assurance (QA) for the department. Follows protocol for QA for all ROI requests and hold employees accountable for high quality. Responsible for meeting quality goals monthly. Responsible for supporting accuracy and timeliness of all chart analysis and re-analysis tasks and notification steps for the Physician Suspension cycle. Ensures email delivery of notifications, pre-suspension warnings, and final suspension selection to physicians, their clinical department, hospital leadership. Monitors and ensures daily tracking and follow-up by staff to obtain all pending reports required to complete coding and billing of cases for timely hospital reimbursement and facility quality of care reporting. Ensures physician satisfaction regarding chart completion activities by making certain that prompt and appropriate guidance and assistance is provided by HIM subordinate staff. Functions as resource and support center for issues pertaining to electronic record entries, dictations, corrections, additions, and completion to obtain regulatory compliance. Responsible for performing quality reviews of medical records to assess regulatory compliance with completeness of data and information, timeliness, accuracy, and authentication requirements. Follows through until correction and/or completion processes are completed. Maintains necessary documentation to identify errors and substantiate correction. Monitors performance of transcription service including resolution of issues preventing the interface of documents into the electronic medical record. Maintains liaison with the HIM-EHR team and leadership to review, correct, and improve record deficiency workflows and reports. Provides orientation to incoming residents and house staff, and new attending physicians on record completion requirements. Works closely with the enterprise Master Patient Index (EMPI) team, and with Patient Registration/Admitting, and Patient Financial Services (PFS) to identify and help resolve issues arising from inaccurate patient data. Generates weekly and end of month reports to track productivity and statistically relevant data. Performs analysis upon the statistical data to engage process improvement and increase efficiency. Maintains, updates, and validates statistical data for incomplete records, quality reviews, and for data submission to various State disease registries as needed. Assists with the development of policies and procedures related to release of information, medical record data and documentation integrity and data management, including standards, usage, operations, documentation, training, interfaces, security, and integrity. Participates in projects and meetings as required in order to address ROI, chart completion and data integrity issues. Actively fosters staff development, including training and re-training as needed. Has regular one-on-one meetings with employees. Holds Unit meetings as necessary. Maintains and coordinates adequate scheduling and staffing to support operational needs. Performs other pertinent duties as assigned by HIM Leadership. Requirements SELECTION REQUIREMENTS: Option I: Registered Health Information Technician (RHIT) certification by the American Health Information Management Association (AHIMA), and three (3) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** or senior/lead*** capacity over other Health Information staff. Option II: Registered Health Information Administrator (RHIA) certification by AHIMA, completion of a Bachelor’s degree in Health Information Management, accredited by the Commission on Accreditation for Health Informatics and Information Management Education and two (2) years of technical health information* experience, including medical records coding. One (1) year of the required experience must have been in a supervisory** capacity in a Health Information Management department. *Technical health information experience may include but is not limited to reviewing electronic medical record physician documentation, abstracting information from the medical record documentation, applying knowledge of regulatory requirements pertaining to medical record documentation, and applying knowledge of privacy laws to ensure facility compliance. **Supervisory in the County of Los Angeles is defined as:provides direct supervision to planning, assigning, and reviewing work of staff of the unit, evaluating employee performance, counseling, and recommending discipline. *** For this examination, senior/lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class “C” Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Health Information Management**** experience in an acute care/large academic medical center setting***** or integrated healthcare system****** Project management******* experience within healthcare Experience with Microsoft office suite, specifically EXCEL, POWERPOINT, WORD, and Visio Experience managing a Release of Information Unit. Certified in Healthcare Privacy and Security (CHPS) certificate from the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) from the Health Care Compliance Association ****Health Information Management experience includes but is not limited to managing abstracting and coding functions or acting as the first assistant of a Health Information Management Division. *****Large academic medical center setting is defined as a teaching hospital with over 400 licensed beds. ******I ntegrated healthcare system is health care coverage that organizes doctors, hospitals, and other providers into groups in order to enhance the quality and cost effectiveness of medical treatment. *******Project management experience within healthcare includes but is not limited to supporting, leading, and contributing to process improvement projects where change management strategies are necessary in meeting targeted program objectives and timelines. SPECIAL REQUIREMENT INFORMATION : In order to qualify and receive credit, you must include a legible photocopy of your official certificate, official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Certificate Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Front Street Animal Shelter is seeking a Customer Service Supervisor to oversee the daily supervision and coordination of the shelter’s customer service team. IDEAL CANDIDATE STATEMENT The ideal candidate will have exceptional interpersonal and leadership skills, especially when providing constructive feedback to team members, resolving difficult and emotionally charged customer escalations, and forming strong working relationships with other teams at the shelter. The ideal candidate will also be tech savvy and a quick learner, who is comfortable with learning a wide range of new software used by the animal shelter. High attention to detail, excellent writing skills, and innovative problem solving are also very important to being successful in this position. To supervise, plan, direct and participate in the activities of a unit, operation, or special program of Customer Service staff who assist the general public by responding to questions and/or processing transactions concerning City services, payments, rates, accounts, and taxes; responsible to review, and respond to the most complex and difficult problems for compliance with City standards, procedures and policies. This is the full supervisory level class in the Customer Service series. The Customer Service Supervisor provides highly responsible administrative and technical support to management, and is responsible for the full supervision of a customer service operation. The Customer Service Supervisor class is distinguished from the Customer Service Specialist in that the latter is the advanced journey-level class in the Customer Service series and is considered the technical expert of the series. General supervision is provided by management staff. Responsibilities include the direct and indirect supervision of lower level employees. ESSENTIAL DUTIES AND RESPONSIBILITIES - Supervise, assign, and review the work of staff; select, train, evaluate, counsel, and discipline subordinate staff in the use and knowledge of standard services and special programs, procedures, and customer service expectations. - Interpret City codes and ordinances, policies, procedures and regulations; implement goals, objectives, policies, priorities, systems and procedures; and ensure that policies and procedures are appropriately and uniformly implemented. - Respond to, and resolve the most difficult customer service complaints and problems in accordance with established policy and procedure; coordinate and supervise the investigation of complaints regarding services and subsequent explanation of section practices and procedures; retrieve and research information and analyze accounts to reconcile errors, modify account transactions, authorize the removal of penalties and issuance of credits or refunds; may issue licenses and other business related citations. - Administer databases, as required; maintain centralized records including contracts, project files, plans and specifications, inventory records, purchase records; process purchase requisitions; resolve errors in orders received and invoices; prepare written reports; compile and maintain statistical data for various reports; and research, reconcile and assemble records, and compose correspondence. - Confer with the general public, management staff, and others regarding department operations, procedures and regulations; evaluate and revise work operating policy, procedures and forms to establish priorities and meet critical deadlines; and recommend improvements; conduct customer service survey studies pertaining to work flow, time factors, procedures, and staffing, make recommendations. - Develop work schedules, assignments, and shifts. - Represent the department at meetings, and on various committees. - Perform notary duties. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - Principles and practices of modern personnel management. - Systems and programs relating to area of assignment. - Mathematical procedures and calculations, including percentages, calculations, and pro-rations. - Various rates and fee schedules. - Assessing maps, as assigned including geographic information system (GIS), parcel, subdivision, etc. - Methods of researching and recording. - Modern office administrative practices and procedures, including records management. - Advanced computer operations including personal computer software applications. - Correct English usage, including spelling, grammar, punctuation and vocabulary. - Standard business arithmetic. - Principles of leadership, supervision and training. Ability to: - Plan, organize, assign, train, and evaluate the work of subordinate employees. - Exercise tact, judgment and patience in dealing with the public, subordinates and client departments. - Work independently with minimal supervision. - Analyze, read, and prepare schedules, maps, permits, reports, and statements regarding municipal operations. - Evaluate policies and practices, define problem areas and develop and direct the implementation of policy decisions and practices to improve operations. - Plan, assign, supervise review and evaluate assigned staff; train staff in work methods and procedures. - Organize work, set priorities and meet critical deadlines and follow-up on assignments with a minimum of direction. - Perform mathematic calculations. - Compile and maintain complex and extensive reports and records. - Conduct general and specialized research to assist professional and technical staff in preparing detailed reports. - Utilize specialized computer business applications and systems for account and billing purposes. - Work any shift, including weekends and holidays is mandatory for some assignments. - Operate common office equipment, including copiers, facsimile machines, personal and on-line computers, centralized telephone equipment. - Follow oral and written directions; communicate clearly and concisely, both orally and in writing. - Utilize City codes, ordinances, policies, procedures, resolutions and regulations as related to assignment work. - Interpret and utilize maps related to City infrastructure and utilities, and the municipal street system. - Perform concurrently multiple complex customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of advanced journey-level experience in a public service operation responding to customer complaints and inquiries, providing responsible lead or operational support that included training and reviewing the work of subordinate staff. Education: Equivalent to the completion of the twelfth grade. Business school training is preferred. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Supervisor examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
May 13, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Front Street Animal Shelter is seeking a Customer Service Supervisor to oversee the daily supervision and coordination of the shelter’s customer service team. IDEAL CANDIDATE STATEMENT The ideal candidate will have exceptional interpersonal and leadership skills, especially when providing constructive feedback to team members, resolving difficult and emotionally charged customer escalations, and forming strong working relationships with other teams at the shelter. The ideal candidate will also be tech savvy and a quick learner, who is comfortable with learning a wide range of new software used by the animal shelter. High attention to detail, excellent writing skills, and innovative problem solving are also very important to being successful in this position. To supervise, plan, direct and participate in the activities of a unit, operation, or special program of Customer Service staff who assist the general public by responding to questions and/or processing transactions concerning City services, payments, rates, accounts, and taxes; responsible to review, and respond to the most complex and difficult problems for compliance with City standards, procedures and policies. This is the full supervisory level class in the Customer Service series. The Customer Service Supervisor provides highly responsible administrative and technical support to management, and is responsible for the full supervision of a customer service operation. The Customer Service Supervisor class is distinguished from the Customer Service Specialist in that the latter is the advanced journey-level class in the Customer Service series and is considered the technical expert of the series. General supervision is provided by management staff. Responsibilities include the direct and indirect supervision of lower level employees. ESSENTIAL DUTIES AND RESPONSIBILITIES - Supervise, assign, and review the work of staff; select, train, evaluate, counsel, and discipline subordinate staff in the use and knowledge of standard services and special programs, procedures, and customer service expectations. - Interpret City codes and ordinances, policies, procedures and regulations; implement goals, objectives, policies, priorities, systems and procedures; and ensure that policies and procedures are appropriately and uniformly implemented. - Respond to, and resolve the most difficult customer service complaints and problems in accordance with established policy and procedure; coordinate and supervise the investigation of complaints regarding services and subsequent explanation of section practices and procedures; retrieve and research information and analyze accounts to reconcile errors, modify account transactions, authorize the removal of penalties and issuance of credits or refunds; may issue licenses and other business related citations. - Administer databases, as required; maintain centralized records including contracts, project files, plans and specifications, inventory records, purchase records; process purchase requisitions; resolve errors in orders received and invoices; prepare written reports; compile and maintain statistical data for various reports; and research, reconcile and assemble records, and compose correspondence. - Confer with the general public, management staff, and others regarding department operations, procedures and regulations; evaluate and revise work operating policy, procedures and forms to establish priorities and meet critical deadlines; and recommend improvements; conduct customer service survey studies pertaining to work flow, time factors, procedures, and staffing, make recommendations. - Develop work schedules, assignments, and shifts. - Represent the department at meetings, and on various committees. - Perform notary duties. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - Principles and practices of modern personnel management. - Systems and programs relating to area of assignment. - Mathematical procedures and calculations, including percentages, calculations, and pro-rations. - Various rates and fee schedules. - Assessing maps, as assigned including geographic information system (GIS), parcel, subdivision, etc. - Methods of researching and recording. - Modern office administrative practices and procedures, including records management. - Advanced computer operations including personal computer software applications. - Correct English usage, including spelling, grammar, punctuation and vocabulary. - Standard business arithmetic. - Principles of leadership, supervision and training. Ability to: - Plan, organize, assign, train, and evaluate the work of subordinate employees. - Exercise tact, judgment and patience in dealing with the public, subordinates and client departments. - Work independently with minimal supervision. - Analyze, read, and prepare schedules, maps, permits, reports, and statements regarding municipal operations. - Evaluate policies and practices, define problem areas and develop and direct the implementation of policy decisions and practices to improve operations. - Plan, assign, supervise review and evaluate assigned staff; train staff in work methods and procedures. - Organize work, set priorities and meet critical deadlines and follow-up on assignments with a minimum of direction. - Perform mathematic calculations. - Compile and maintain complex and extensive reports and records. - Conduct general and specialized research to assist professional and technical staff in preparing detailed reports. - Utilize specialized computer business applications and systems for account and billing purposes. - Work any shift, including weekends and holidays is mandatory for some assignments. - Operate common office equipment, including copiers, facsimile machines, personal and on-line computers, centralized telephone equipment. - Follow oral and written directions; communicate clearly and concisely, both orally and in writing. - Utilize City codes, ordinances, policies, procedures, resolutions and regulations as related to assignment work. - Interpret and utilize maps related to City infrastructure and utilities, and the municipal street system. - Perform concurrently multiple complex customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three (3) years of advanced journey-level experience in a public service operation responding to customer complaints and inquiries, providing responsible lead or operational support that included training and reviewing the work of subordinate staff. Education: Equivalent to the completion of the twelfth grade. Business school training is preferred. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Supervisor examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific