7225 Senior Academic Records Analyst (Administrative Analyst/Specialist-Non-Exempt), Enrollment Services (7225)

  • San Diego
  • San Diego, California
  • Jun 01, 2020
Full Time Administrative Analysis and Research Clerical and Administrative Support

Job Description

Position Summary

The Senior Academic Records Analyst is an expert in the maintenance of student academic records. Under the general direction of the Registrar and Associate Registrar, the incumbent is responsible for ensuring that compliance is met with a federal, state, and CSU regulations, with a focus on Title IV federal financial aid reporting, academic records retention and disposition, and FERPA compliance. This includes coordinating the operation of the office in the areas of academic records, transcript production, and compliance with all applicable legislation and CSU policies.

The Senior Academic Records Analyst must be a strong problem solver, with experience identifying root causes of system errors through the careful analysis of student data. The incumbent is responsible for collaborating with campus IT staff to propose, develop, and test technical application enhancements in support of enrollment management strategies. The incumbent assists with the development of new approaches to serve the changing needs of the University in order to continuously improve the level and quality of services provided.

The incumbent is expected to serve as an office and campus resource by ensuring the delivery of information in an efficient, timely way that is personal and supportive to the campus community. As a member of a public-facing office, the Senior Academic Records Analyst must have strong customer service skills to provide assistance to students, faculty, staff and the general public who experience difficulties with normal procedures regarding grades, transcripts, and registration.

For more information regarding the Enrollment Services department, click here: https://enrollment.sdsu.edu/

This is a full-time (1.0 time-base) benefits eligible, temporary position with an expected end date one-year from date of hire. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Education and Experience

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Preferred Qualifications and Specialized Skills

• Ability to work independently with attention to detail and manage multiple priorities based on fluctuating cyclical phases
• Ability to work under pressure and tolerate ambiguity and change
• Ability to perform complex procedures requiring high degree of familiarity with relevant data and translate data into executive level reporting tools presented in concise and efficient manner
• Excellent problem-solving skills, demonstrate ingenuity and creativity in developing solutions and ensuring smooth operation of academic, scheduling and related processes, and effective utilization of facilities
• Strong verbal and written communication skills with the ability to maintain composure, collegiality, and effectiveness in a high stress environment
• Sensitivity, understanding and maturity in dealing with a diverse public.
• Ability to effectively handle complaints and problems, and generate options and alternate solutions to resolve these situations. On infrequent occasions when action at a higher level is required, the incumbent refers the individual to the appropriate authority.
• Thorough understanding of the 1974 Family Educational Rights to Privacy Act (FERPA) in terms of releasing information on students
• Thorough knowledge of SDSU and CSU internal university policy, procedure, and infrastructure
• 4-5 years progressive experience within a university registrar's office

Compensation and Benefits

Starting salary upon appointment not expected to exceed $3,453 per month. CSU Classification Salary Range: $3,288 - $6,347 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here: https://bfa.sdsu.edu/hr/jobs/benefits

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on March 13, 2020. To receive full consideration, apply by March 12, 2020. The position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here: https://smokefree.sdsu.edu/

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at 619-594-1139.
Closing Date/Time: Open until filled

Job Address

San Diego, California 92182 United States View Map