CSCI Student Service Center Advisor - Student Services Professional II (5754)

  • East Bay
  • Hayward, California
  • Aug 03, 2020
Full Time Education and Training

Job Description


Salary Range: $4,304.00/month to $6,120.00/month. PLEASE NOTE: The starting salary will be between $4,304.00/month to $5,212.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit


Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.


This position is a team member of the College of Science's (CSCI) Student Service Center.

This position provides comprehensive major-related service, advice and developmental guidance for all current and returning majors and minors in CSCI. This position provides students with accurate, timely advising and evaluation of coursework as applicable to the completion of their major requirements. This position will also assist students from all CSCI majors served by the Student Service Center in pursuing their educational and career goals through various steps such as career assessments, graduate school research, etc.

This position will also work closely with the coordinator of the CSCI student service center in training SSPI advisors, facilitating transfer orientation, and facilitating group advising/workshops and may visit first-year GS classes for such purposes.

Advising at the Concord campus or representation at events held at other institutions may at times be required.


Provide comprehensive major-related services, advice and developmental guidance for all current and returning undergraduate majors and minors in the College of Science. The level of support differs depending on program. Provide individually tailored advice for students whose tenure at the University straddles Semester conversion.

The tasks associated with the above functions include the following, which must be reviewed and signed off where appropriate by departmental faculty advisors: creating and maintaining student files including documenting all appointments and student interactions with appropriate notes; evaluating incoming transfer coursework to determine credit, equivalencies, and potential substitutions; providing developmental advice about occupational and educational requirements towards career goals to help students select the most appropriate majors, minors, and concentrations and make expedient progression toward completion of the required coursework; and reviewing all completed coursework and performing final major checks to verify that based on catalog year and concentration chosen, all major-related degree requirements have been met prior to graduation.

Plan and run group orientation sessions for new transfer students. Facilitate group advising sessions and co-lead workshops with AACE for major, general education, and career advice. Outreach to targeted groups of students as part of graduation initiatives, campaigns, or because of high-risk markers to assist them in getting back on track toward their educational goals.

Assist students in undergraduate registration services for CSCI. These include, but are not limited to: add/drop, waitlist verification, special registration petitions for independent and individual study, withdrawal, retroactive withdrawal and late registration petitions.


Equivalent of two years of professional experience in one of the student services program
areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.


* Cultural sensitivity when interacting with a very diverse population of students and faculty,
* Demonstrated ability to use computer applications such as PowerPoint, Word, Excel, and imaging software.
* Familiarity with or demonstrated ability to master programs such as PeopleSoft, Singularity, Google Calendar, and the departmental share drive.
* Ability to initiate, implement, and troubleshoot existing and new departmental policies and programs.
* Demonstrated excellent oral and written communication skills, via technology or in person.
* Strong interpersonal skills.


In addition to the standard Cal State East Bay application, please submit a:

1. Cover letter
2. Resume
3. List of three (3) or more professional references

Resumes alone will not be accepted in lieu of a completed online application.

To apply on-line, please go to If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application.

This position will remain open until filled and may close without further notice.

Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks.


Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate.


All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:


The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.


Cal State East Bay is not a sponsoring agency for Staff or Management positions.


As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Closing Date/Time: Open until filled

Job Address

Hayward, California 94542 United States View Map