Bilingual Telephone Interviewer

  • Oklahoma State Department of Health
  • , Oklahoma
  • Oct 01, 2020
Full Time Customer Service
  • Salary: $11.16 per hour USD

Job Description

Introduction
JFD: BRFSS Bilingual Interviewer (Temporary)
Working Title: Bilingual Telephone Interviewer
Location: Center for Health Statistics
PIN #: Multiple positions
This posting will be used to fill multiple positions.
Please be advised that applications will periodically be considered, as such this position could be filled any time before the closing date.
Salary:
The hiring rate established for this position is $11.16 per hour
This position is required to work some evenings and weekends.
Description:
This position collects data on personal behaviors that affect health by administering and entering health surveillance data collected through telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS)).
Duties include, but are not limited to:
Conducting telephone surveys; verifying accuracy of completed surveys
Education and Work Experience:
Requirements consist of a high school diploma or GED PLUS one year of clerical office experience.
This position has preferred qualifications:
Bilingual Speaker in English and Spanish, ability to communicate verbally and in writing with English/Spanish speaking respondents
Applicants who demonstrate they possess the minimum qualifications (education and experience requirements) and the preferred qualification will be given additional consideration during the interview process.
Knowledge, Skills and Abilities:
Requirements include knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and to establish and maintain effective working relationships with others.

NOTES REQUIREMENTS:
If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview.

All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.
FOR ADDITIONAL INFORMATION ABOUT WORKING AT THE OKLAHOMA STATE DEPARTMENT OF HEALTH CLICK HERE

Please read instructions carefully and include all required documents when you submit your application.


No additional information will be accepted after the application has been submitted.

Conclusion Veteran's Preference Points Apply only for initial appointment in the Classified Service.


Closing Date/Time: Continuous

Job Address

, Oklahoma United States View Map