Executive Director of Sustainable Hospitality Management
Under the general direction of the Dean of the College of Business (COB) and in collaboration with the Department Chair, the Executive Director provides strategic planning, development and administration of all programs in the Sustainable Hospitality Management Program. Responsibilities include funding and development of the academic content and curriculum of the undergraduate, graduate and certificate programs in Hospitality Management. The incumbent is also responsible for strategic marketing, fundraising, program financing, industry partnership and sponsorship development with the goal of optimizing revenue enhancement. In addition, the incumbent provides oversight of student issues including the development and implementation of recruitment, outreach, and internship/career placement programs. Critical function is to create meaningful relationships with Hospitality industry leaders locally and nationally.
The Executive Director provides strategic short term and long term academic program direction and is responsible for program implementation and success.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
1. Marketing and Recruitment: In collaboration with the COB Dean, develops marketing strategy and plans for successfully launching the bachelors, certificate, and graduate degree programs. Develops the recruitment strategy for enrolling adequate numbers of student to ensure that the programs run in a financially self-sustaining and solvent manner while contributing to both the COB budget and the university. Assists and participates in cohort marketing and recruitment activities including attendance and presentation at open houses and information sessions, recruitment and advising of hospitality management students and follow up in coordination with the Chair. The Executive Director will participate in program recruitment interviews as the Chair of the Recruitment and Admissions committee as required and will coordinate with the COB Chair and the Dean on this issue. Duties also involve the attendance and making of presentations at the opening/orientation and closing/commencement sessions.
2. Fundraising and Financing: Responsible for all aspects of fundraising from local, regional and national hospitality communities. Secures adequate financing for all the start-up and operation of the hospital programs and establishes a fee revenue stream to ensure all programs are completely self-sustainable. Ensures that the required and agreed to revenue contributions are made to the College of Business and the University at all times.
3. Industry Partnership and Sponsorship Development: Develops, grows and maintains partnerships with hospitality, tourism, and related industries to ensure that the appropriate community and corporate involvement and engagement are maintained to grow the suite of hospitality programs. Develops sponsorships for financial and branding purposes. Attends the Cal Travel Association Board of Directors meetings, the Monterey Convention and Visitors Bureau meetings, and serves on the Boards of Directors for the Monterey County Hospitality Association.
4. CSUMB Community Partnership: Participate on committee for sustainability as part of the CSUMB Master Plan. Manage College of Business Showcase Event. Manage CSUMB students at volunteer events including the Big Sur Food and Wine event, the Sea Otter Classic, the Red Cross Farm to Table Dinner, and the Relaix and Chateau event.
5. Academic direction and curriculum changes/improvement: Provides day-to-day academic direction of the hospitality program including management of student, logistical, and faculty issues from an overall program integrity perspective. Proactively implements curricular changes and improvements in coordination with the Chair and the Dean of the College of Business.
6. Academic standards maintenance and Assurance of Learning (AOL) Assessment: Responsible for the maintenance of academic standards related to admission, continuing candidacy, academic honor code, graduation, CSU standards and legal requirements (e.g. prevention of sexual harassment, discrimination, etc.). Ensures that AOL assessment for WASC, AACSB and other accrediting institutions are completed in a timely manner per the direction of the Director of Accreditation and the COB Dean.
7. Faculty and Staff Recruitment: Manages the recruitment and selection process in coordination with the COB Dean.
Perform other job-related duties and special projects as assigned.
KNOWLEDGE AND ABILITIES:
Knowledge: Thorough knowledge of modern management and administrative techniques related to the development and implementation of appropriate methods of work planning, scheduling and coordination in a team environment to meet changing organizational objectives. Knowledge of strategic planning, program and organizational development. An understanding of and commitment to the needs of students from historically underserved populations. A strong commitment to innovation, experimentation and quality in education.
Skills: leadership, change management, grant writing and oversight, project management, communication, facilitation of groups to successfully achieve outcomes, presentation skills, conflict resolution and interpersonal skills.
Ability to: effectively engage diverse organizations in a collaborative partnership; identify opportunities, set the vision and provide strong leadership in the design, development, and implementation of assigned programs, projects, policies and procedures; provide sound recommendations; rapidly become familiar with CSUMB's programs, services, policies and procedures; work collaboratively and effectively across disciplinary boundaries with faculty, students and staff; handle and coordinate multiple tasks, projects, and deadlines; develop and administer budgets; oversee the collection, analysis and reporting of data using state of the art information management systems; establish and maintain effective working relationships within a diverse, academic environment and the regional communities served by the University.
Master's Degree or higher in Business Administration, Adult and Continuing Education, or related field and three (3) years of related experience including: training and development experience or teaching at the college or university level, in the areas of hospitality management, program development, project management, fundraising, budget development and/or administration. Must have at least five (5) years of management experience in the Hospitality/Tourism industry.
PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:
Demonstrated success in developing and implementing a hospitality or event management plan. Proven record of effective management skills and the ability to lead a team in achieving goals. Ability to coach and counsel Hospitality professors and students. Knowledge of issues and trends in the hospitality industry. Working knowledge of student advising and support services. Demonstrated success in fundraising and establishing collaborative public-private partnerships. Exceptional interpersonal, written communication and public speaking skills. Should have at least one published article in a highly rated Hospitality/Tourism journal. Highly desirable: Demonstrated understanding of and commitment to CSUMB's Vision Statement.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
• This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards;
• This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
• This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention.
• This position is a designated position in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
• This position will have responsibilities that require the employee to possess a license, credential or other certification in order to meet minimum job qualifications and/or to qualify for continued employment.
• Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
• Requires occasional evenings and/or weekend work.
Office environment with standard equipment and tasks. Position requires working at a computer and desk for periods of time. Attend important COB/ Hospitality meetings. Requires travel between campus offices and off-campus locations. Numerous visits to Hospitality/Tourism locations.
Commensurate with qualifications and experience. This is a management level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental and vision insurance; long term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit: Management Personnel Plan
. The University Corporation at CSU Monterey Bay also provides access to affordable campus housing, Employee Housing
For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs
. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S.
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at: https://csumb.edu/clery
CSUMB is a smoke and tobacco-free campus.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
Closing Date/Time: Open until filled