City of Tustin, CA
Tustin, California, United States
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Apr 21, 2024
Full Time
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
City of Sacramento, CA
Sacramento, California, United States
THE POSITION Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. To perform responsible, specialized police records preparation and maintenance work, including public contact work in receiving and taking police reports. DISTINGUISHING CHARACTERISTICS This is the entry and first working level in the Police Records Specialist series. Incumbents of this class are trained in department policies, procedures, and systems. Assignments are generally limited in scope and within design and procedural framework established by higher level employees; however, as experience is acquired, the employee performs with increasing independence. Generally, work is observed and reviewed both during performance and upon completion. Under this training concept, positions assigned to the journey-level class of Police Records Specialist II which become vacant would normally be filled at the Police Records Specialist I level. SUPERVISION RECEIVED AND EXERCISED Immediate supervision is provided by a Police Records Supervisor or Senior Police Records Supervisor. Technical oversight of work assignments may be provided by a Police Records Specialist III or a Police Records Specialist II. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES Receive classroom and on-the-job training, learn, and perform work in the following police records functions: Transcribe electronic reports submitted by police staff. Compile individual local criminal history by verifying each name entered into the Records Management System (RMS) and attaching it to the proper individual already in the RMS system. Enter missing persons, stolen vehicles and stolen property into state or national databases and then clear entries as necessary. Assist citizens desiring to report crimes either via telephone or in person, determine if facts presented constitute a crime, determine proper report classification and complete the report. Respond to calls from officers in the field via radio and accurately research and transmit appropriate and correct information relating to warrants, criminal history, record checks, etc. Assist citizens at the public counter in assigning court dates, collecting monies for various fees, releasing vehicles and providing general public information. Prepare crime related reports for various sections of the Police Department and District Attorney. Retrieve crime report information according to established law and Police Department policies and procedures for authorized personnel, other police agencies, citizens, insurance companies etc. Purge reports and seal records according to established statues and Police Department policies and procedures regarding police records information. File, retrieve, copy, and/or film records and reports maintained for police records functions. Appear in court and testify when required. Provide exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: English usage, spelling, grammar, and punctuation. Basic arithmetic, including addition and subtraction. Knowledge of computers and office-related software programs. Modern office practices, procedures, and terminology. Recordkeeping practices and procedures. Effective customer service skills. Ability to: Operate a variety of office machines and equipment. Learn to use the computer systems, enter record information and perform record searches. Read, understand, and apply policies and procedures. Understand and carry out oral and written instructions. Learn office methods, rules, practices, and policies. Communicate effectively, orally and in writing. Deal effectively and tactfully with other City personnel and the public by telephone or in person. Effectively elicit information from upset and irate citizens. Maintain cooperative working relationships with other City personnel and outside agencies. Use initiative and sound judgment within established guidelines. Type at a speed of not less than 30 net words per minute from clear copy. EXPERIENCE AND EDUCATION Experience: Six months of public contact experience involving both in-person and telephonic contacts. Experience with computer systems and office-related software programs are desirable. SPECIAL QUALIFICATION: A valid California Class C Driver License is required for appointment to this classification, and must be maintained in order to continue employment in the classification. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case by case basis. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week) . If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, delivered in person, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Police Records Specialist I Examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/7/2024 12:00 AM Pacific
Apr 24, 2024
Full Time
THE POSITION Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. To perform responsible, specialized police records preparation and maintenance work, including public contact work in receiving and taking police reports. DISTINGUISHING CHARACTERISTICS This is the entry and first working level in the Police Records Specialist series. Incumbents of this class are trained in department policies, procedures, and systems. Assignments are generally limited in scope and within design and procedural framework established by higher level employees; however, as experience is acquired, the employee performs with increasing independence. Generally, work is observed and reviewed both during performance and upon completion. Under this training concept, positions assigned to the journey-level class of Police Records Specialist II which become vacant would normally be filled at the Police Records Specialist I level. SUPERVISION RECEIVED AND EXERCISED Immediate supervision is provided by a Police Records Supervisor or Senior Police Records Supervisor. Technical oversight of work assignments may be provided by a Police Records Specialist III or a Police Records Specialist II. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES Receive classroom and on-the-job training, learn, and perform work in the following police records functions: Transcribe electronic reports submitted by police staff. Compile individual local criminal history by verifying each name entered into the Records Management System (RMS) and attaching it to the proper individual already in the RMS system. Enter missing persons, stolen vehicles and stolen property into state or national databases and then clear entries as necessary. Assist citizens desiring to report crimes either via telephone or in person, determine if facts presented constitute a crime, determine proper report classification and complete the report. Respond to calls from officers in the field via radio and accurately research and transmit appropriate and correct information relating to warrants, criminal history, record checks, etc. Assist citizens at the public counter in assigning court dates, collecting monies for various fees, releasing vehicles and providing general public information. Prepare crime related reports for various sections of the Police Department and District Attorney. Retrieve crime report information according to established law and Police Department policies and procedures for authorized personnel, other police agencies, citizens, insurance companies etc. Purge reports and seal records according to established statues and Police Department policies and procedures regarding police records information. File, retrieve, copy, and/or film records and reports maintained for police records functions. Appear in court and testify when required. Provide exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: English usage, spelling, grammar, and punctuation. Basic arithmetic, including addition and subtraction. Knowledge of computers and office-related software programs. Modern office practices, procedures, and terminology. Recordkeeping practices and procedures. Effective customer service skills. Ability to: Operate a variety of office machines and equipment. Learn to use the computer systems, enter record information and perform record searches. Read, understand, and apply policies and procedures. Understand and carry out oral and written instructions. Learn office methods, rules, practices, and policies. Communicate effectively, orally and in writing. Deal effectively and tactfully with other City personnel and the public by telephone or in person. Effectively elicit information from upset and irate citizens. Maintain cooperative working relationships with other City personnel and outside agencies. Use initiative and sound judgment within established guidelines. Type at a speed of not less than 30 net words per minute from clear copy. EXPERIENCE AND EDUCATION Experience: Six months of public contact experience involving both in-person and telephonic contacts. Experience with computer systems and office-related software programs are desirable. SPECIAL QUALIFICATION: A valid California Class C Driver License is required for appointment to this classification, and must be maintained in order to continue employment in the classification. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case by case basis. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week) . If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, delivered in person, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Police Records Specialist I Examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/7/2024 12:00 AM Pacific
City of San Rafael, CA
San Rafael, CA, United States
POLICE CALL TAKER & RECORDS SPECIALIST $5,253 - $6,704 per month (DOE/DOQ) Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, November 18, 2022 for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael Police Department is recruiting for a full-time, Police Call Taker & Records Specialist. This position routinely takes all non-emergency calls for service both over the telephone and in person at the police department counter; provides information and assistance to the public both over the telephone and in person; processes, maintains, and disseminates all police reports and a wide variety of confidential police reports and a wide variety of confidential police department records. This position is a journey level specialized police civilian classification and performs all duties required to effectively dispatch police services. This position performs the following essential job duties: (including but not limited to the following): Answers and evaluates all non-emergency calls for service and responds to each individual call with appropriate action and may be required to take some emergency calls for service. Enters information into the CAD system about calls for service including type, location, nature and description of the event; researches, interprets, and applies the appropriate law, code, or statute to all police records related issues. Evaluates and handles all in-person requests for service at the front counter of the police department and responds to each request with appropriate action, including advice, information, referrals, assistance with counter reports, and taking of supplemental reports. Provides callers and walk-in customers with assistance, information, or referral on situations that they determine not to be police-related; serves as a conduit of information from the police department to other public safety agencies and service providers. Operates a complex computerized records management system; processes and maintains a wide variety of police reports, documents, and records in both electronic and paper format; enters and retrieves information from other law enforcement data bases and resources. Maintains and ensures the integrity and security of all confidential police records and reports; provides for the appropriate release of information in accordance with all state laws governing confidentiality and the release of police records; researches, purges and seals records. Prepares mandated statistical and other reports for the State Department of Justice; prepares, codes, categorizes, tabulates, enters, and audits a variety of data, forms, and reports. Prepares both standardized and specialized letters, records, and reports; prepares releases for impounded and stored vehicles and criminal record clearances. Collects fees, posts and balances monies. Orders and maintains office supplies; delivers reports to other agencies; may be asked to perform matron duties. Performs related duties as required. To be eligible for this position, you must have knowledge of/ability to: Modern police methods and procedures. Statutory and case laws and ordinances related to evidence, property, and records. City and Department policies and procedures. State and Federal regulations regarding records retention, distribution, and destruction. Information technology, personal computers and related software applications. Communicate effectively both verbally and in writing. Interpret and explain laws, rules, regulations and technical procedure manuals. Establish and maintain cooperative relationships with the public and fellow employees. Maintain confidentiality regarding sensitive information. Language/Mathematical/Reasoning Skills: Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak to customers and groups of employees. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One (1) to three (3) years related experience and/or training, OR Equivalent combination of education and experience Valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to video display and frequently works in inside environmental conditions. The employee occasionally works in evenings or weekends. The noise level in the work environment is usually quiet. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following: application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, drug screen, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20311225 Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job Description URL: https://www.srpd.org/ Job PDF: Police Call Taker & Records Specialist Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,253 - $6,704 per month, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $804.49; Employee+1 - $1,610.08 Employee+Family - $2,093.20; Waive Coverage $300.00) Life Insurance/Accidental Death & Dismemberment:$5,000 each Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled. Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Participation is voluntary 125 Plan: Participation is voluntary Annual Leave:Vacation ranges from 10 to 25 days (depending on years of service) - 10 days per year for the first three years, 12 days of Sick Leave per year (1 day per month earned), 13 Holidays. Gym Reimbursement: Up to $600 per year ($50 per month) Uniform Allowance: $650 per year ($325 payable in July and December) Bi- Lingual Pay : Up to 10% - dependent upon level of fluency Social Security: The City of San Rafael does not contribute to social security Work Week: 40 hours per week/4-10 hour days Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Apr 22, 2024
POLICE CALL TAKER & RECORDS SPECIALIST $5,253 - $6,704 per month (DOE/DOQ) Plus excellent benefits APPLICATION DEADLINE: Apply by Friday, November 18, 2022 for first consideration THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The City of San Rafael Police Department is recruiting for a full-time, Police Call Taker & Records Specialist. This position routinely takes all non-emergency calls for service both over the telephone and in person at the police department counter; provides information and assistance to the public both over the telephone and in person; processes, maintains, and disseminates all police reports and a wide variety of confidential police reports and a wide variety of confidential police department records. This position is a journey level specialized police civilian classification and performs all duties required to effectively dispatch police services. This position performs the following essential job duties: (including but not limited to the following): Answers and evaluates all non-emergency calls for service and responds to each individual call with appropriate action and may be required to take some emergency calls for service. Enters information into the CAD system about calls for service including type, location, nature and description of the event; researches, interprets, and applies the appropriate law, code, or statute to all police records related issues. Evaluates and handles all in-person requests for service at the front counter of the police department and responds to each request with appropriate action, including advice, information, referrals, assistance with counter reports, and taking of supplemental reports. Provides callers and walk-in customers with assistance, information, or referral on situations that they determine not to be police-related; serves as a conduit of information from the police department to other public safety agencies and service providers. Operates a complex computerized records management system; processes and maintains a wide variety of police reports, documents, and records in both electronic and paper format; enters and retrieves information from other law enforcement data bases and resources. Maintains and ensures the integrity and security of all confidential police records and reports; provides for the appropriate release of information in accordance with all state laws governing confidentiality and the release of police records; researches, purges and seals records. Prepares mandated statistical and other reports for the State Department of Justice; prepares, codes, categorizes, tabulates, enters, and audits a variety of data, forms, and reports. Prepares both standardized and specialized letters, records, and reports; prepares releases for impounded and stored vehicles and criminal record clearances. Collects fees, posts and balances monies. Orders and maintains office supplies; delivers reports to other agencies; may be asked to perform matron duties. Performs related duties as required. To be eligible for this position, you must have knowledge of/ability to: Modern police methods and procedures. Statutory and case laws and ordinances related to evidence, property, and records. City and Department policies and procedures. State and Federal regulations regarding records retention, distribution, and destruction. Information technology, personal computers and related software applications. Communicate effectively both verbally and in writing. Interpret and explain laws, rules, regulations and technical procedure manuals. Establish and maintain cooperative relationships with the public and fellow employees. Maintain confidentiality regarding sensitive information. Language/Mathematical/Reasoning Skills: Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak to customers and groups of employees. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One (1) to three (3) years related experience and/or training, OR Equivalent combination of education and experience Valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to video display and frequently works in inside environmental conditions. The employee occasionally works in evenings or weekends. The noise level in the work environment is usually quiet. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following: application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Note: Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, drug screen, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20311225 Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodations must be requested by the applicant. Job Description URL: https://www.srpd.org/ Job PDF: Police Call Taker & Records Specialist Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,253 - $6,704 per month, DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $804.49; Employee+1 - $1,610.08 Employee+Family - $2,093.20; Waive Coverage $300.00) Life Insurance/Accidental Death & Dismemberment:$5,000 each Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled. Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Participation is voluntary 125 Plan: Participation is voluntary Annual Leave:Vacation ranges from 10 to 25 days (depending on years of service) - 10 days per year for the first three years, 12 days of Sick Leave per year (1 day per month earned), 13 Holidays. Gym Reimbursement: Up to $600 per year ($50 per month) Uniform Allowance: $650 per year ($325 payable in July and December) Bi- Lingual Pay : Up to 10% - dependent upon level of fluency Social Security: The City of San Rafael does not contribute to social security Work Week: 40 hours per week/4-10 hour days Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Admissions and Records Specialist I (Sub) Job Category: NBU Job Opening Date: April 08, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under supervision from assigned supervisory or management staff, performs a variety of routine technical and clerical duties in support of the Admissions and Records functions including in the areas of student registration and admissions and records data and information input, retrieval, and maintenance; and responds to questions and requests for information from students, staff, and the general public received by phone, e-mail, or in-person. DISTINGUISHING CHARACTERISTICS Classifications within the Admissions and Records Specialist series are distinguished from each other by the diversity and complexity of assigned duties and level of responsibility. Positions assigned to the Admissions and Records Specialist I level perform the more routine/less complex duties that are of a more limited scope than those assigned to positions at higher levels within the series including assisting students in filing various forms. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Respond to telephone, email, and personal inquiries regarding registration, application, residency, high school permits, telephone and internet registration and applications, transcripts, and course schedules; disperse forms and answer general information questions; refer complex questions to higher-level admissions and records staff. Receive application forms; review for accuracy; input into computer terminal; assign identification number; schedule appointments. Accept transcripts, verification forms, reclass of residency forms, and related forms; receive special petition forms including general petitions, illegal repeat forms, readmission after dismissal forms, applications for certificates or Associate degree, and other forms; process special request for registration; accept and process student data changes. Make matriculation appointments and refer questions regarding the matriculation process and testing results to the Matriculation Office. Assist students in filling out transcript request forms, add/drop cards, petitions, grade requests, and other Admissions and Records forms; input information into computer terminal. Collect fees; input/post charges, cash/check/bankcard transactions/payments, and other information to student accounts; issue receipts; close out and balance registers; prepare monies for bank deposit by reconciling funds and closing accounting pages. Process on-line registration, drops, and adds; respond to inquiries made through the web pages. Monitor enrollment of courses; notify students of filled, canceled, or changed classes. Receive grades and grade changes from instructors. Process, scan, and input student documents into the document imaging management system; prioritize the scanning of documents; separate documents by type and prepare documents for scanning; scan, index, and post documents and information including applications, residency documentation, incoming transcripts, high school permits, evaluations, petitions, test scores, and other documents; review scanned materials for accuracy and clarity; file or dispose of documents when posted; troubleshoot basic system problems as necessary. Retrieve, open, sort, and distribute mail for the department; respond to inquiries related Order, stock, and maintain office supplies including needed forms; file and stock class schedules, applications, data change forms, add and drop forms, and related forms; maintain counter inventory sheets. May assist in the training of new specialists in various procedures including counter, scanning, and related procedures and processes. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of record keeping. Basic principles and practices used to establish and maintain files and information retrieval systems. Basic principles and techniques used in public relations including methods and techniques of proper counter, receptionist, and telephone etiquette. Basic mathematical concepts. Basic accounting procedures. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Learn the methods and standards used in processing College paperwork. Perform a variety of office support and clerical duties and activities of a general and specialized nature for an assigned office. Respond to requests and inquiries from students, staff, or the general public; effectively present information in person or on the telephone to students, staff, or the public. Balance accounting ledgers and prepare monies for deposit. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing and record-keeping systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized office-related training or course work. Experience: Two years of general clerical experience including one year of customer service experience involving the operation of a computer. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $24.86/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 09, 2024
Part Time
Title: Admissions and Records Specialist I (Sub) Job Category: NBU Job Opening Date: April 08, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under supervision from assigned supervisory or management staff, performs a variety of routine technical and clerical duties in support of the Admissions and Records functions including in the areas of student registration and admissions and records data and information input, retrieval, and maintenance; and responds to questions and requests for information from students, staff, and the general public received by phone, e-mail, or in-person. DISTINGUISHING CHARACTERISTICS Classifications within the Admissions and Records Specialist series are distinguished from each other by the diversity and complexity of assigned duties and level of responsibility. Positions assigned to the Admissions and Records Specialist I level perform the more routine/less complex duties that are of a more limited scope than those assigned to positions at higher levels within the series including assisting students in filing various forms. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Respond to telephone, email, and personal inquiries regarding registration, application, residency, high school permits, telephone and internet registration and applications, transcripts, and course schedules; disperse forms and answer general information questions; refer complex questions to higher-level admissions and records staff. Receive application forms; review for accuracy; input into computer terminal; assign identification number; schedule appointments. Accept transcripts, verification forms, reclass of residency forms, and related forms; receive special petition forms including general petitions, illegal repeat forms, readmission after dismissal forms, applications for certificates or Associate degree, and other forms; process special request for registration; accept and process student data changes. Make matriculation appointments and refer questions regarding the matriculation process and testing results to the Matriculation Office. Assist students in filling out transcript request forms, add/drop cards, petitions, grade requests, and other Admissions and Records forms; input information into computer terminal. Collect fees; input/post charges, cash/check/bankcard transactions/payments, and other information to student accounts; issue receipts; close out and balance registers; prepare monies for bank deposit by reconciling funds and closing accounting pages. Process on-line registration, drops, and adds; respond to inquiries made through the web pages. Monitor enrollment of courses; notify students of filled, canceled, or changed classes. Receive grades and grade changes from instructors. Process, scan, and input student documents into the document imaging management system; prioritize the scanning of documents; separate documents by type and prepare documents for scanning; scan, index, and post documents and information including applications, residency documentation, incoming transcripts, high school permits, evaluations, petitions, test scores, and other documents; review scanned materials for accuracy and clarity; file or dispose of documents when posted; troubleshoot basic system problems as necessary. Retrieve, open, sort, and distribute mail for the department; respond to inquiries related Order, stock, and maintain office supplies including needed forms; file and stock class schedules, applications, data change forms, add and drop forms, and related forms; maintain counter inventory sheets. May assist in the training of new specialists in various procedures including counter, scanning, and related procedures and processes. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of record keeping. Basic principles and practices used to establish and maintain files and information retrieval systems. Basic principles and techniques used in public relations including methods and techniques of proper counter, receptionist, and telephone etiquette. Basic mathematical concepts. Basic accounting procedures. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Learn the methods and standards used in processing College paperwork. Perform a variety of office support and clerical duties and activities of a general and specialized nature for an assigned office. Respond to requests and inquiries from students, staff, or the general public; effectively present information in person or on the telephone to students, staff, or the public. Balance accounting ledgers and prepare monies for deposit. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing and record-keeping systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized office-related training or course work. Experience: Two years of general clerical experience including one year of customer service experience involving the operation of a computer. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $24.86/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
This is a journey-level class in the Police Records Specialist classification series responsible for maintaining information in specialized departmental databases, preparing and assembling reports, processing payments, and preparing and processing subpoenas, requests for information, and other documents. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link. Job Description URL: https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/seiu/police-records-specialist.pdf Ideal Candidate Under general supervision, the Police Records Specialist performs a variety of general administrative, clerical, and customer service duties within the Police Department by processing various documents, permit applications, records, and reports and maintaining departmental databases; and performs related work as required. Minimum Qualifications: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade. One (1) year of responsible general office clerical and/or dispatcher experience for a municipal or county government or public safety agency. Benefits The City offers an excellent benefit package consisting of: Health Insurance: City contribution up to $2,655 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement Dental: City-paid coverage for employee and dependents Vision: City-paid coverage for employee and dependents Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service Sick Leave: 96 hours of sick leave accrued each year Holidays: 11 official holidays; 34 hours of floating holiday time per year; 8 “Day of Reflection” hours per year in recognition of holidays of individual and community importance Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula Deferred Compensation: Voluntary participation in City Plans. Life Insurance: City-paid policy equal to 1.5 times regular annual wage Long Term Disability: City-paid coverage Educational leave and tuition reimbursement A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card. A transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week. Employees are provided with access to an on-site gym at no cost For additional benefit information, visit www.menlopark.gov and review the City of Menlo Park and SEIU Memorandum of Understanding. Special Instructions IMPORTANT: Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered. Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or fewer applications are received, the eligibility list will be established based on application review. If more than 26 applications are received, the most qualified candidates will be invited to participate in an Oral Board Panel examination. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process. Oral Boards and/or Department interviews are tentatively scheduled for the week of June 3, 2024. An Eligible List will be established as a result of this examination process and will be valid for a period of six months. The list may be extended up to a maximum of two years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process. The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at jobs@menlopark.gov prior to the closing date for accommodation requests. Before receiving an offer of employment, the candidate will be required to successfully complete a criminal conviction history questionnaire, DOJ fingerprinting, and an Occuscreen background check. Applicants must be successful in all phases of the selection process to be considered for this position. In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas. Closing Date/Time: 5/22/2024 at 11:59pm
Apr 26, 2024
Full Time
This is a journey-level class in the Police Records Specialist classification series responsible for maintaining information in specialized departmental databases, preparing and assembling reports, processing payments, and preparing and processing subpoenas, requests for information, and other documents. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link. Job Description URL: https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/seiu/police-records-specialist.pdf Ideal Candidate Under general supervision, the Police Records Specialist performs a variety of general administrative, clerical, and customer service duties within the Police Department by processing various documents, permit applications, records, and reports and maintaining departmental databases; and performs related work as required. Minimum Qualifications: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade. One (1) year of responsible general office clerical and/or dispatcher experience for a municipal or county government or public safety agency. Benefits The City offers an excellent benefit package consisting of: Health Insurance: City contribution up to $2,655 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement Dental: City-paid coverage for employee and dependents Vision: City-paid coverage for employee and dependents Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service Sick Leave: 96 hours of sick leave accrued each year Holidays: 11 official holidays; 34 hours of floating holiday time per year; 8 “Day of Reflection” hours per year in recognition of holidays of individual and community importance Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula Deferred Compensation: Voluntary participation in City Plans. Life Insurance: City-paid policy equal to 1.5 times regular annual wage Long Term Disability: City-paid coverage Educational leave and tuition reimbursement A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card. A transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week. Employees are provided with access to an on-site gym at no cost For additional benefit information, visit www.menlopark.gov and review the City of Menlo Park and SEIU Memorandum of Understanding. Special Instructions IMPORTANT: Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered. Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or fewer applications are received, the eligibility list will be established based on application review. If more than 26 applications are received, the most qualified candidates will be invited to participate in an Oral Board Panel examination. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process. Oral Boards and/or Department interviews are tentatively scheduled for the week of June 3, 2024. An Eligible List will be established as a result of this examination process and will be valid for a period of six months. The list may be extended up to a maximum of two years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process. The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at jobs@menlopark.gov prior to the closing date for accommodation requests. Before receiving an offer of employment, the candidate will be required to successfully complete a criminal conviction history questionnaire, DOJ fingerprinting, and an Occuscreen background check. Applicants must be successful in all phases of the selection process to be considered for this position. In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas. Closing Date/Time: 5/22/2024 at 11:59pm
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long Term Temporary (1 Year) Collective Bargaining Unit : California University Employees Union (CSUEU) - Unit 7 Job Classification : Administrative Support Coordinator II Anticipated Hiring Range : $3,681 - $3,786 per month Work Hours : Monday - Friday 8:00 am - 5:00 pm THE DEPARTMENT The Registrar's Office is responsible for the security, integrity and accuracy of academic records, degree progress and evaluation services and the coordination and implementation of academic policies and procedures with academic departments and colleges. The Registrar's Office conducts all registration activities, oversees articulation agreements with other colleges and universities, processing grades, maintains accurate student records, verifies student enrollment data, monitors academic standing, evaluates transfer credit, certifies enrollment, provides preliminary graduation evaluations, verifies degree requirement completion, and issues diplomas. The Register's Office provides counsel tostudents as they advance from matriculation to graduation. As a core function area within Enrollment Services, the office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. the office is responsible for compliance with Federal, State, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. DUTIES AND RESPONSIBILITIES Maintenance of Student Records Using a thorough knowledge of CPP policies and procedures and the proper use of the student administration system, record all appropriate changes to academic records requiring simple to moderately difficult record adjustments. These tasks may include but are not limited to the following: changes in plan and/or sub-plans (including requests to add minor programs), grade changes, processes Leave of Absence Petitions, approval for course repetitions, and other documents pertaining to students' records. Performs other adjustments to student data as requested by the Registrar or Associate Registrar on a per project basis. Has the responsibility to archive documents, learn all registration and records related processes, provide validation while processing records and archiving documents to ensure university compliance. Process retroactive withdrawals based on approval from Office of Student Success. Process Repeat Waivers for those students wishing to repeat courses. Performing Moderate to Complex Record Adjustments in PeopleSoft Process student requests for changes in master's and Credential Options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor. Provide timely processing from collaborative partners to efficiently respond to the requests from students with their permission to add and resolve registration issues. Provide a high level of customer service to help support retention and graduation. Provide assistance and support to new university policies and procedures as well as implementation of new processes. Must be able to perform testing and validation for new policies. This includes a new procedure for students obtaining permission to late add/drop classes. Responsible for processing Graduation Application changes and withdrawals by updating the student's graduation application when requested by an advisor, whether it be withdrawing the application or moving the application to a sooner or later term. Must determine when to place the Graduation Application Fee Waiver (GFW) service indicator based on the status of the current application. Process student requests for changes in master's and credential options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor programs. Process Graduate Credit Petition. Assist students with processing Credit out of Level at the end of each quarter. This includes verifying GPA and units completed. Fielding Inquiries Explain academic policies and procedures, in person or over the phone. Provide information on transcript requests, petitions, certification requests, requests for refund, class repeats, verification of enrollment, application for graduation, academic standing, loan deferments, leave of absence, change of major/minor, registration holds, and other enrollment-related or records-related matters. Provide support to Virtual Advising (live chat) which provides students the opportunity to meet with a Records Specialist either in person or on-line. Duties include monitoring Qless and having a thorough knowledge of academic policies and procedures. Must be able to effectively communicate academic policies and work independantly under general direction. National Student Clearinghouse - Transcript Processing/ Degree & Enrollment Process verifications of degree and/or enrollment requested electronically by the National Student Clearinghouse. Completion of these requests must be done within one day period to keep the University in compliance with federal regulations related enrollment and financial aid. Processing of Transcripts Following established department guidelines, process transcript orders in a timely manner and deliver to designated recipients. These requests may be from current or former CPP students or from CPP academic departments. These requests may be submitted through the National Student Clearinghouse portal, via US mail, or in-person. Responsible for processing transcripts involving non-PeopleSoft student records such as collaborating with the Student Records Analyst to update records from Banner and Permanent Record Cards. Front Counter As needed, particularly during peak registration periods and document submission deadlines, provide assistance to the Front Counter Unit in processing student registration and withdrawals, and other requests that can be processed at the counter in the presence of the customer. Assist in other duties that are assigned to the Front Counter staff as needed, including maintenance of the professional yet student-friendly atmosphere in the lobby; responsible for ensuring that office computers located in the lobby are ready for public use at the beginning of the workday and shut down at the end of the business day. Hours will include evening hours on a rotating basis. Assist to train Student Assistant and coverage. Compliance with Student Record Rention and Disposal Schedule and FERPA Provide assistance in the identification of student enrollment documents that need to be disposed in accordance with CSU Document Retention Schedule. This requires knowledge of the various types of documents and their schedule for disposal. In accordance with the Family Educational Right and Privacy Act, permit access, release, transfer or communicate information of student records that bear personally identifiable information, orally or in writing, or by electronic means, or by any other means to any other party. Assist in Improving Services Based on feedback received from internal and external customers, responsible for communicating matters of concern that relate to enrollment services to the Registrar or Associate Registrar with the goal of assisting in improving services provided to the campus community and general public. QUALIFICATIONS High School diploma or its equivalent AND five (5) years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation and spelling; expertise in using office software packages, technology, and system. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. PREFERRED EXPERIENCE Experience with PeopleSoft. Understanding of complex computer software processing principles. Proficiency with software packages such as Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook, etc. Ability to quickly learn new office support technology systems and software packages. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Thorough knowledge of University policy and procedures. Ability to apply, interpret and communicate knowledge of a variety of complex university policies and procedures to University personnel and the public. Ability to determine methods to achieve programmatic goals. Ability to handle multiple work priorities. Ability to work independently, use independent judgment, set individual deadlines and complete projects accordingly Strong organizational skills. - Excellent interpersonal and communication skills. Ability to establish and maintain cooperative working relationships within and outside the work group. Ability to set deadlines and complete projects accordingly. Ability to understand problems from a broad perspective and anticipate impact. Ability to build campus relationships to expedite work and projects. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $3,681 and maximum $6,034 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Apr 25, 2024
Type of Appointment : Full-Time, Long Term Temporary (1 Year) Collective Bargaining Unit : California University Employees Union (CSUEU) - Unit 7 Job Classification : Administrative Support Coordinator II Anticipated Hiring Range : $3,681 - $3,786 per month Work Hours : Monday - Friday 8:00 am - 5:00 pm THE DEPARTMENT The Registrar's Office is responsible for the security, integrity and accuracy of academic records, degree progress and evaluation services and the coordination and implementation of academic policies and procedures with academic departments and colleges. The Registrar's Office conducts all registration activities, oversees articulation agreements with other colleges and universities, processing grades, maintains accurate student records, verifies student enrollment data, monitors academic standing, evaluates transfer credit, certifies enrollment, provides preliminary graduation evaluations, verifies degree requirement completion, and issues diplomas. The Register's Office provides counsel tostudents as they advance from matriculation to graduation. As a core function area within Enrollment Services, the office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. the office is responsible for compliance with Federal, State, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. DUTIES AND RESPONSIBILITIES Maintenance of Student Records Using a thorough knowledge of CPP policies and procedures and the proper use of the student administration system, record all appropriate changes to academic records requiring simple to moderately difficult record adjustments. These tasks may include but are not limited to the following: changes in plan and/or sub-plans (including requests to add minor programs), grade changes, processes Leave of Absence Petitions, approval for course repetitions, and other documents pertaining to students' records. Performs other adjustments to student data as requested by the Registrar or Associate Registrar on a per project basis. Has the responsibility to archive documents, learn all registration and records related processes, provide validation while processing records and archiving documents to ensure university compliance. Process retroactive withdrawals based on approval from Office of Student Success. Process Repeat Waivers for those students wishing to repeat courses. Performing Moderate to Complex Record Adjustments in PeopleSoft Process student requests for changes in master's and Credential Options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor. Provide timely processing from collaborative partners to efficiently respond to the requests from students with their permission to add and resolve registration issues. Provide a high level of customer service to help support retention and graduation. Provide assistance and support to new university policies and procedures as well as implementation of new processes. Must be able to perform testing and validation for new policies. This includes a new procedure for students obtaining permission to late add/drop classes. Responsible for processing Graduation Application changes and withdrawals by updating the student's graduation application when requested by an advisor, whether it be withdrawing the application or moving the application to a sooner or later term. Must determine when to place the Graduation Application Fee Waiver (GFW) service indicator based on the status of the current application. Process student requests for changes in master's and credential options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor programs. Process Graduate Credit Petition. Assist students with processing Credit out of Level at the end of each quarter. This includes verifying GPA and units completed. Fielding Inquiries Explain academic policies and procedures, in person or over the phone. Provide information on transcript requests, petitions, certification requests, requests for refund, class repeats, verification of enrollment, application for graduation, academic standing, loan deferments, leave of absence, change of major/minor, registration holds, and other enrollment-related or records-related matters. Provide support to Virtual Advising (live chat) which provides students the opportunity to meet with a Records Specialist either in person or on-line. Duties include monitoring Qless and having a thorough knowledge of academic policies and procedures. Must be able to effectively communicate academic policies and work independantly under general direction. National Student Clearinghouse - Transcript Processing/ Degree & Enrollment Process verifications of degree and/or enrollment requested electronically by the National Student Clearinghouse. Completion of these requests must be done within one day period to keep the University in compliance with federal regulations related enrollment and financial aid. Processing of Transcripts Following established department guidelines, process transcript orders in a timely manner and deliver to designated recipients. These requests may be from current or former CPP students or from CPP academic departments. These requests may be submitted through the National Student Clearinghouse portal, via US mail, or in-person. Responsible for processing transcripts involving non-PeopleSoft student records such as collaborating with the Student Records Analyst to update records from Banner and Permanent Record Cards. Front Counter As needed, particularly during peak registration periods and document submission deadlines, provide assistance to the Front Counter Unit in processing student registration and withdrawals, and other requests that can be processed at the counter in the presence of the customer. Assist in other duties that are assigned to the Front Counter staff as needed, including maintenance of the professional yet student-friendly atmosphere in the lobby; responsible for ensuring that office computers located in the lobby are ready for public use at the beginning of the workday and shut down at the end of the business day. Hours will include evening hours on a rotating basis. Assist to train Student Assistant and coverage. Compliance with Student Record Rention and Disposal Schedule and FERPA Provide assistance in the identification of student enrollment documents that need to be disposed in accordance with CSU Document Retention Schedule. This requires knowledge of the various types of documents and their schedule for disposal. In accordance with the Family Educational Right and Privacy Act, permit access, release, transfer or communicate information of student records that bear personally identifiable information, orally or in writing, or by electronic means, or by any other means to any other party. Assist in Improving Services Based on feedback received from internal and external customers, responsible for communicating matters of concern that relate to enrollment services to the Registrar or Associate Registrar with the goal of assisting in improving services provided to the campus community and general public. QUALIFICATIONS High School diploma or its equivalent AND five (5) years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation and spelling; expertise in using office software packages, technology, and system. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. PREFERRED EXPERIENCE Experience with PeopleSoft. Understanding of complex computer software processing principles. Proficiency with software packages such as Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook, etc. Ability to quickly learn new office support technology systems and software packages. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Thorough knowledge of University policy and procedures. Ability to apply, interpret and communicate knowledge of a variety of complex university policies and procedures to University personnel and the public. Ability to determine methods to achieve programmatic goals. Ability to handle multiple work priorities. Ability to work independently, use independent judgment, set individual deadlines and complete projects accordingly Strong organizational skills. - Excellent interpersonal and communication skills. Ability to establish and maintain cooperative working relationships within and outside the work group. Ability to set deadlines and complete projects accordingly. Ability to understand problems from a broad perspective and anticipate impact. Ability to build campus relationships to expedite work and projects. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $3,681 and maximum $6,034 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
LOS ALTOS, CA
Los Altos, California, United States
Description EXCITING OPPORTUNITY! The Police Communications Center is a fast-paced environment serving first responders and the community during emergency and non-emergency events. Part-time Dispatch Public Safety Specialists interact daily with the public and law enforcement personnel through phone calls, 9-1-1 events, in person and over the police radio system. We are looking for highly skilled professionals who can multi-task and react calmly during emergency situations, while making quick decisions and determining the nature and severity of service calls. If you are looking to make a difference in the City of Los Altos while working in the Communications Center, this position is for you! ABOUT THE POSITION Under general supervision, the Public Safety Specialist - Dispatch , as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch systems (CAD), and performs related work as assigned. RECRUITMENT PROCESS This posting will remain open until the position is filled. Applications will be reviewed and candidates may be interviewed as we receive applications. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a polygraph examination, psychological exam, medical exam, and livescan background investigation. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond. Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid. Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department. Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data. Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel. Follow this link to view the full job description for Public Safety Specialist - Dispatcher . Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EXPERIENCE: A minimum of one year of public safety call-taking and radio dispatching is required Experience with Intergraph/Hexagon CAD is highly desirable EDUCATION: Possession of a High School Diploma or G.E.D. equivalent is required Completion of college-level coursework is highly desirable LICENSES & CERTIFICATIONS: Possession of Basic P.O.S.T. Dispatch Certificate is required Supplemental Information IDEAL CANDIDATE Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wearing during work hours. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. #CityofLosAltosJobs #LosAltosjobs #nowhiring #publicsafetyjobs #dispatchjobs #CommunicationsOfficer #911dispatcher #perdiemdispatcher #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #applynow #CAJobs Closing Date/Time: Continuous
Apr 24, 2024
Part Time
Description EXCITING OPPORTUNITY! The Police Communications Center is a fast-paced environment serving first responders and the community during emergency and non-emergency events. Part-time Dispatch Public Safety Specialists interact daily with the public and law enforcement personnel through phone calls, 9-1-1 events, in person and over the police radio system. We are looking for highly skilled professionals who can multi-task and react calmly during emergency situations, while making quick decisions and determining the nature and severity of service calls. If you are looking to make a difference in the City of Los Altos while working in the Communications Center, this position is for you! ABOUT THE POSITION Under general supervision, the Public Safety Specialist - Dispatch , as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch systems (CAD), and performs related work as assigned. RECRUITMENT PROCESS This posting will remain open until the position is filled. Applications will be reviewed and candidates may be interviewed as we receive applications. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a polygraph examination, psychological exam, medical exam, and livescan background investigation. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond. Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid. Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department. Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data. Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel. Follow this link to view the full job description for Public Safety Specialist - Dispatcher . Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EXPERIENCE: A minimum of one year of public safety call-taking and radio dispatching is required Experience with Intergraph/Hexagon CAD is highly desirable EDUCATION: Possession of a High School Diploma or G.E.D. equivalent is required Completion of college-level coursework is highly desirable LICENSES & CERTIFICATIONS: Possession of Basic P.O.S.T. Dispatch Certificate is required Supplemental Information IDEAL CANDIDATE Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wearing during work hours. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. #CityofLosAltosJobs #LosAltosjobs #nowhiring #publicsafetyjobs #dispatchjobs #CommunicationsOfficer #911dispatcher #perdiemdispatcher #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #applynow #CAJobs Closing Date/Time: Continuous
Announcement Number: 796626410 Job Opportunity Nevada State Contractors Board Public Information Specialist The Nevada State Contractors Board (NSCB) is seeking a full-time Public Information Specialist and requests all interested and qualified person to apply. The position is based in the Southern Nevada office and is responsible for promoting the public relations program throughout the State of Nevada. Successful candidate will prepare, maintain and evaluate the Board's information, education, and public relations/marketing program. Write speeches, prepare presentations and organizes events to publicize projects and create interest. This position represents the Nevada State Contractors Board during community projects and in public, social and business gatherings. This position has the responsibility to develop, organize, and direct a comprehensive communications program to inform the public and licensed contractors of the activities and objections of the NSCB. Duties and Responsibilities May Include, But Are Not Limited To: • Respond to requests for information from statewide media or direct request to appropriate spokesperson or information source and disseminates information to media representatives and other interested persons through appropriate channels. • Develop public relation strategies that will influence public opinion or promote ideas and services. • Participates in the development, design and writing and distribution of informational materials on various platforms. • May also participate in the design writing and production of graphics, commercials, and videos related to public information. • Establishes and maintains cooperative relationships with representatives of community, employee and other public interest groups. • Participates in writing, developing, editing and maintaining website content. • Provides a variety of administrative support, including researching information, producing reports, coordinating activities and providing information directly to the public. • Prepares speeches, reports, and presentation materials. • Travel may be required. • Performs other duties as assigned.Knowledge, Skills and Abilities • Media production, communication, and dissemination techniques and methods as applied to government agencies. • Structure and content of language including the meaning and spelling of works, rules of composition and grammar. • Administrative and clerical procedures and systems such as word processing, managing files and records, designing publications, and other office procedures and terminology. • Familiarity with laws, legal codes, precedents, government regulations, executive orders, and agency rules. • Excellent verbal and written communication and presentation skills. • Leverage all forms of media to produce and distribute messaging priorities. • Work effectively with a variety of audiences and enhance customer service and public protection initiatives. • Planning of presentations and events. Education and Experience Bachelor's Degree (BA/BS) preferably in journalism, communications, public relations or related-field from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. SALARY Position Salary Range: $50,130 to $72,405 Benefit package includes Medical, Dental, Vision, 401(a) and 457(b) pension plans. The Nevada State Contractors Board does not participate in PERS or PEBP. Interested persons may submit their resume to recruit2@nscb.state.nv.us Closing Date/Time: Until recruitment needs are satisfied
Apr 22, 2024
Full Time
Announcement Number: 796626410 Job Opportunity Nevada State Contractors Board Public Information Specialist The Nevada State Contractors Board (NSCB) is seeking a full-time Public Information Specialist and requests all interested and qualified person to apply. The position is based in the Southern Nevada office and is responsible for promoting the public relations program throughout the State of Nevada. Successful candidate will prepare, maintain and evaluate the Board's information, education, and public relations/marketing program. Write speeches, prepare presentations and organizes events to publicize projects and create interest. This position represents the Nevada State Contractors Board during community projects and in public, social and business gatherings. This position has the responsibility to develop, organize, and direct a comprehensive communications program to inform the public and licensed contractors of the activities and objections of the NSCB. Duties and Responsibilities May Include, But Are Not Limited To: • Respond to requests for information from statewide media or direct request to appropriate spokesperson or information source and disseminates information to media representatives and other interested persons through appropriate channels. • Develop public relation strategies that will influence public opinion or promote ideas and services. • Participates in the development, design and writing and distribution of informational materials on various platforms. • May also participate in the design writing and production of graphics, commercials, and videos related to public information. • Establishes and maintains cooperative relationships with representatives of community, employee and other public interest groups. • Participates in writing, developing, editing and maintaining website content. • Provides a variety of administrative support, including researching information, producing reports, coordinating activities and providing information directly to the public. • Prepares speeches, reports, and presentation materials. • Travel may be required. • Performs other duties as assigned.Knowledge, Skills and Abilities • Media production, communication, and dissemination techniques and methods as applied to government agencies. • Structure and content of language including the meaning and spelling of works, rules of composition and grammar. • Administrative and clerical procedures and systems such as word processing, managing files and records, designing publications, and other office procedures and terminology. • Familiarity with laws, legal codes, precedents, government regulations, executive orders, and agency rules. • Excellent verbal and written communication and presentation skills. • Leverage all forms of media to produce and distribute messaging priorities. • Work effectively with a variety of audiences and enhance customer service and public protection initiatives. • Planning of presentations and events. Education and Experience Bachelor's Degree (BA/BS) preferably in journalism, communications, public relations or related-field from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. SALARY Position Salary Range: $50,130 to $72,405 Benefit package includes Medical, Dental, Vision, 401(a) and 457(b) pension plans. The Nevada State Contractors Board does not participate in PERS or PEBP. Interested persons may submit their resume to recruit2@nscb.state.nv.us Closing Date/Time: Until recruitment needs are satisfied
NORTH DAKOTA OFFICE OF ATTORNEY GENERAL
Bismarck, North Dakota, United States
Summary of Work The Criminal Records Specialist I maintains the state central repository for criminal history information with the Bureau of Criminal Investigation. By utilizing this centralized data, criminal history record information is disseminated according to the limitations established by applicable laws and administrative rules. The person in this position will: Examine fingerprints on fingerprint cards for completeness and clarity; Notify agencies of incomplete or incorrect data; Conduct criminal justice record checks for federal, state, and local enforcement agencies and courts, and non-criminal justice record checks for agencies and the public; Receive, document, and reconcile fees; Participate in in-state and out-of-state training seminars on fingerprint. examination and related topics; and Complete other duties as assigned. In addition to the monthly salary, this position includes fully paid health insurance for employee and family, the option to participate in employee-paid dental and vision for employee and family, participation in the state NDPERS defined benefit retirement plan as well as the option to participate in the 457 deferred compensation plan, the option to contribute to a medical spending account, and earning annual and sick leave. Employees in this position are eligible for the Public Service Loan Forgiveness (PSLF) program. Location of Work: This is a non-remote position located at the North Dakota Bureau of Criminal Investigation office in Bismarck, North Dakota. Minimum Qualifications An associate degree and two (2) years of work experience performing a variety of complex office support, clerical, or secretarial work. including opportunities functioning as a project coordinator, team leader, or lead worker. The hiring authority will consider substituting additional work experience for the education requirement on a year-for-year basis if the experience provides the knowledge and skills required to perform the duties of this position; Demonstrates working knowledge and understanding of personal computer operations, including experience in navigating Windows, utilizing word processing and spreadsheet applications, and managing databases; Proven skill in communicating tactfully with a strong focus on delivering exceptional customer service; Ability to establish and maintain effective harmonious working relationships with co-workers, supervisors, and the public; Capable of preserving sensitive information with discretion; Excellent prioritization, time management, and organizational skills; Displays exceptional speed and accuracy in typing/keying; and Successful completion of the interview process, along with reference checks, and extensive background and criminal record checks. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Application Procedures Applicants are screened based on qualifications, successful completion of the interview process and a background and criminal investigation. Applicants must be currently authorized to work in the United States on a full-time basis. The Office of Attorney General does not provide sponsorships. Application package must be received by 11:59 PM on the closing date listed on the opening. TO BE CONSIDERED FOR THIS POSITION APPLICATIONS MUST BE SUBMITTED ONLINE AT: www.nd.gov/careers Documents to be submitted: Resume Cover letter with a summary that clearly explains how the applicant's work experience is related to the summary of work and minimum/preferred qualifications 3 Professional References College Transcripts (copies or unofficial versions are acceptable for the initial application process but when the top candidate is given a conditional employment offer, they are required to present official transcripts) Anyone needing assistance or accommodations during any part of the application or interview process please contact Ashley, Office of Attorney General: E-mail: aeisenbeis@nd.gov ; phone: (701) 328-1256 or TTY: 1-800-366-6888. Learn more about Office of Attorney General at: https://attorneygeneral.nd.gov/ Learn more about Employment Benefits at: https://www.nd.gov/omb/public/careers/team-nd-benefits Visit North Dakota State government: http://www.nd.gov To learn more about living in North Dakota, visit https://findthegoodlife.com Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Closing Date/Time: 5/01/2024
Apr 18, 2024
Full Time
Summary of Work The Criminal Records Specialist I maintains the state central repository for criminal history information with the Bureau of Criminal Investigation. By utilizing this centralized data, criminal history record information is disseminated according to the limitations established by applicable laws and administrative rules. The person in this position will: Examine fingerprints on fingerprint cards for completeness and clarity; Notify agencies of incomplete or incorrect data; Conduct criminal justice record checks for federal, state, and local enforcement agencies and courts, and non-criminal justice record checks for agencies and the public; Receive, document, and reconcile fees; Participate in in-state and out-of-state training seminars on fingerprint. examination and related topics; and Complete other duties as assigned. In addition to the monthly salary, this position includes fully paid health insurance for employee and family, the option to participate in employee-paid dental and vision for employee and family, participation in the state NDPERS defined benefit retirement plan as well as the option to participate in the 457 deferred compensation plan, the option to contribute to a medical spending account, and earning annual and sick leave. Employees in this position are eligible for the Public Service Loan Forgiveness (PSLF) program. Location of Work: This is a non-remote position located at the North Dakota Bureau of Criminal Investigation office in Bismarck, North Dakota. Minimum Qualifications An associate degree and two (2) years of work experience performing a variety of complex office support, clerical, or secretarial work. including opportunities functioning as a project coordinator, team leader, or lead worker. The hiring authority will consider substituting additional work experience for the education requirement on a year-for-year basis if the experience provides the knowledge and skills required to perform the duties of this position; Demonstrates working knowledge and understanding of personal computer operations, including experience in navigating Windows, utilizing word processing and spreadsheet applications, and managing databases; Proven skill in communicating tactfully with a strong focus on delivering exceptional customer service; Ability to establish and maintain effective harmonious working relationships with co-workers, supervisors, and the public; Capable of preserving sensitive information with discretion; Excellent prioritization, time management, and organizational skills; Displays exceptional speed and accuracy in typing/keying; and Successful completion of the interview process, along with reference checks, and extensive background and criminal record checks. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. Application Procedures Applicants are screened based on qualifications, successful completion of the interview process and a background and criminal investigation. Applicants must be currently authorized to work in the United States on a full-time basis. The Office of Attorney General does not provide sponsorships. Application package must be received by 11:59 PM on the closing date listed on the opening. TO BE CONSIDERED FOR THIS POSITION APPLICATIONS MUST BE SUBMITTED ONLINE AT: www.nd.gov/careers Documents to be submitted: Resume Cover letter with a summary that clearly explains how the applicant's work experience is related to the summary of work and minimum/preferred qualifications 3 Professional References College Transcripts (copies or unofficial versions are acceptable for the initial application process but when the top candidate is given a conditional employment offer, they are required to present official transcripts) Anyone needing assistance or accommodations during any part of the application or interview process please contact Ashley, Office of Attorney General: E-mail: aeisenbeis@nd.gov ; phone: (701) 328-1256 or TTY: 1-800-366-6888. Learn more about Office of Attorney General at: https://attorneygeneral.nd.gov/ Learn more about Employment Benefits at: https://www.nd.gov/omb/public/careers/team-nd-benefits Visit North Dakota State government: http://www.nd.gov To learn more about living in North Dakota, visit https://findthegoodlife.com Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Closing Date/Time: 5/01/2024
Port of Oakland
Oakland, California, United States
Job Description *** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** The Port is currently recruiting for the position of Aviation Public Works Specialist. Under direction, the incumbent performs inspection and contract administration work on Oakland International Airport public works contracts, ranging from routine to advanced and complex projects. Work involves all contract administration duties, from preliminary engineering work on contracts, preconstruction meetings, inspection, through to signing off on a job, preparing final payments, and preparing as-built plans. The incumbent also supervises the work of an Airport Terminal Maintenance Coordinator. Performs related work as assigned. Examples of Duties Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Receives requests for projects requiring Purchase Order contract work; investigates job sites and performs survey of project areas to establish scope of work and clarify work requirements; makes preliminary sketches and drawings; and provides cost estimates, and recommendations to requesting departments. Prepares final drawings and writes job specifications, including complete descriptions of work, methods of work, materials, code and permit requirements, safety and Cal-OSHA requirements, environmental issues to be addressed, etc. Solicits bids, including locating qualified contractors from the standpoint of EO women, minority, and local business requirements; reviews contracts’ experience and references; schedules, coordinates, and conducts tours for contractors to view job sites; reviews bids. Prepares requisitions for P.O. contracts, including listings of all bids received, recommendations, and work specifications. Schedules and conducts pre-construction conferences with contractors and affected tenants and airport departments to answer questions and ensure that all have a clear understanding of all issues and port requirements; provides all parties with work schedules, names of contact persons, types of work operations, and the impact of the work on the airport. Requires and instructs contractors to pick up required City building permits and pay for them; arranges for Port reimbursement to contractors for costs. Coordinates the work with affected tenants, airport departments, and contractors; notifies affected tenants and airport departments of each event. During construction phase, manages, administers, and inspects projects, including conducting daily inspections, keeping accurate daily logs, ensuring that all work is done in accordance with City building codes and other local and state regulations and job specifications; ensures that work is done in compliance with Cal-OSHA requirements; resolves/clarifies work issues; issues/approves change orders; processes progress payments; reviews submittals; discusses submittals with tenants. Arranges for laboratory and field tests; performs survey calculations and trigonometry and geometry calculations. Performs final inspections; prepares punch lists and reviews punch lists with contractors; follows up to ensure all items have been completed; signs off on completed jobs; prepares final payments; prepares as-built plans. Conducts inspections of different airport facilities to evaluate condition; writes engineering request for purchase order contract work; performs general condition inspections and monitors the condition of taxiways, runways, aprons, ramps, and airport dikes for maintenance and safety purposes. Assists the Aviation Facilities Maintenance Manager in preparing the fiscal year budgets by providing data from the field regarding upcoming major maintenance projects, including cost estimates. Supervises and evaluates the work of the Airport Terminal Maintenance Coordinator; provides direction, coordination, and technical and functional supervision on a project basis to other maintenance crews in their performance of work in support of contract work; assists in orienting new Assistant Facilities Engineers regarding Aviation Facilities policies and procedures when they are rotated to Aviation Facilities. Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE This position requires a combination of education and experience reflecting possession of the required knowledge, skills, and abilities. A typical combination would include college courses in drafting and civil engineering and 30 hours of supervision, plus seven years of related experience, including at least two years’ experience in construction inspection at the Senior Engineering Assistant level. An equivalent combination of education and experience may be considered. KNOWLEDGE, SKILLS AND ABILITIES To perform the typical tasks and duties of the position successfully, the knowledge, skills and/or abilities listed below are required. Knowledge of: Knowledge of tools, materials, and equipment used in the construction, repair, and maintenance of airport facilities, including lab and field testing of materials used. Knowledge of principles and methods of field inspections on materials and construction work. Knowledge of all applicable codes such as building, fire, and OSHA requirements. Knowledge of the policies and procedures of the Engineering Division. Knowledge of FAA and other federal, state, and local requirements and regulations regarding airport operation. Knowledge of mathematics through trigonometry to apply it to relatively complex calculations. Knowledge of principles and practices of supervision. Skill in: Skill in reading interpreting, preparing and supervising the preparation of complex contract drawings, sketches, as-built drawings, record drawings, cost estimates, specifications, manuals, and related materials. Skill in preparing written memorandums and reports, including inspector’s daily reports. Skill to communicate technical construction concepts. Interpersonal skills to establish and maintain effective working relationships with supervisors, consultants, tenants, contractors, other government agencies, airport personnel, trade workers, and the general public. Ability to work under pressure, completing work in an accurate manner while meeting deadlines and schedules which often vary and are often set by others. Knowledge of basic personal computer operations using word processing and spreadsheet software. THE SELECTION PROCESS Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without the completed supplemental questionnaire will be deemed incomplete and not given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II. Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test your overall aptitude for the position. Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration . The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities (ADA): In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals requesting reasonable accommodations during the selection process must notify Gishela Portugal at gportugal@portoakland.comwithin seven (7) calendar days of the closing date of the job announcement. The Port requires applicants to provide supporting medical documentation to substantiate a request for reasonable accommodation. The Port of Oakland is an Equal Opportunity Employer Additional Requirements Must possess a valid California Class C driver license at the time and for the duration of appointment. The Port of Oakland requires each incumbent to successfully complete a Transportation Security Administration (TSA) background check, which will include a fingerprint-based Criminal History Records Check (CHRC) and a Security Threat Assessment (STA), prior to being considered for this position. Must complete and pass a U.S. Customs Airport Security Program Check (19CFR122.182). This status must be maintained for the duration of employment at the Port of Oakland. The Port of Oakland'sbenefit program ranks among the best in the region for public jurisdictions and is designed to reward performance and promote a balanced lifestyle, both at the workplace and away from the workplace, for its employees and their families. The Port is committed to the health and well-being of its employees and has been recognized as a FIT-Friendly Employer by the American Heart Association. The Port is part of the California Public Employees Retirement System (CalPERS). CalPERS is a defined pension provided to regular full-time employees that work for the Port. The CalPERS defined pension is based on predetermined formula that factors in an employee's earnings history, tenure of service and age. The retirement formula for new hires is 2% at 62 years of age or 2.5% at 55 for with other CalPERS service and/or reciprocity. The Port offers retiree medical benefits for employees and dependents after 10 years of CalPERS service (including 5 years at the Port). The Port pays 100% of the premium cost for employees and dependent health insurance coverage not to exceed the Kaiser-HMO Family Plan; cash in lieu of medical benefit is also available. The Port pays 100% of the premium cost for dental and vision coverage. The Port pays 100% of the premium cost for Long Term Disability (LTD) coverage and reimburses employees for the State Disability Insurance. The Port pays 100% of the premium cost for life insurance at one-time annual salary with certain limits. The Port offers aDeferred Compensation Plan allowing employees to save and invest money for retirement with tax benefits. Time Away from Work From 2 to 5 weeks of vacation depending on years of employment at the Port. 10 days of management leave for employees exempt from the Fair Labor Standards Act (FLSA). 1 paid Floating Holiday per year. 12 days of sick leave per year after three months of employment which includes 4 days of personal leave. 13paid holidays as well as the second half of the shift on December 24 and December 31. Closing Date/Time: 5/14/2024 5:00 PM Pacific
Apr 24, 2024
Full Time
Job Description *** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment. PAPER APPLICATIONS WILL NOT BE ACCEPTED . Please follow all submission instructions to ensure your application is complete. Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully. Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. *** The Port is currently recruiting for the position of Aviation Public Works Specialist. Under direction, the incumbent performs inspection and contract administration work on Oakland International Airport public works contracts, ranging from routine to advanced and complex projects. Work involves all contract administration duties, from preliminary engineering work on contracts, preconstruction meetings, inspection, through to signing off on a job, preparing final payments, and preparing as-built plans. The incumbent also supervises the work of an Airport Terminal Maintenance Coordinator. Performs related work as assigned. Examples of Duties Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed. Receives requests for projects requiring Purchase Order contract work; investigates job sites and performs survey of project areas to establish scope of work and clarify work requirements; makes preliminary sketches and drawings; and provides cost estimates, and recommendations to requesting departments. Prepares final drawings and writes job specifications, including complete descriptions of work, methods of work, materials, code and permit requirements, safety and Cal-OSHA requirements, environmental issues to be addressed, etc. Solicits bids, including locating qualified contractors from the standpoint of EO women, minority, and local business requirements; reviews contracts’ experience and references; schedules, coordinates, and conducts tours for contractors to view job sites; reviews bids. Prepares requisitions for P.O. contracts, including listings of all bids received, recommendations, and work specifications. Schedules and conducts pre-construction conferences with contractors and affected tenants and airport departments to answer questions and ensure that all have a clear understanding of all issues and port requirements; provides all parties with work schedules, names of contact persons, types of work operations, and the impact of the work on the airport. Requires and instructs contractors to pick up required City building permits and pay for them; arranges for Port reimbursement to contractors for costs. Coordinates the work with affected tenants, airport departments, and contractors; notifies affected tenants and airport departments of each event. During construction phase, manages, administers, and inspects projects, including conducting daily inspections, keeping accurate daily logs, ensuring that all work is done in accordance with City building codes and other local and state regulations and job specifications; ensures that work is done in compliance with Cal-OSHA requirements; resolves/clarifies work issues; issues/approves change orders; processes progress payments; reviews submittals; discusses submittals with tenants. Arranges for laboratory and field tests; performs survey calculations and trigonometry and geometry calculations. Performs final inspections; prepares punch lists and reviews punch lists with contractors; follows up to ensure all items have been completed; signs off on completed jobs; prepares final payments; prepares as-built plans. Conducts inspections of different airport facilities to evaluate condition; writes engineering request for purchase order contract work; performs general condition inspections and monitors the condition of taxiways, runways, aprons, ramps, and airport dikes for maintenance and safety purposes. Assists the Aviation Facilities Maintenance Manager in preparing the fiscal year budgets by providing data from the field regarding upcoming major maintenance projects, including cost estimates. Supervises and evaluates the work of the Airport Terminal Maintenance Coordinator; provides direction, coordination, and technical and functional supervision on a project basis to other maintenance crews in their performance of work in support of contract work; assists in orienting new Assistant Facilities Engineers regarding Aviation Facilities policies and procedures when they are rotated to Aviation Facilities. Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE This position requires a combination of education and experience reflecting possession of the required knowledge, skills, and abilities. A typical combination would include college courses in drafting and civil engineering and 30 hours of supervision, plus seven years of related experience, including at least two years’ experience in construction inspection at the Senior Engineering Assistant level. An equivalent combination of education and experience may be considered. KNOWLEDGE, SKILLS AND ABILITIES To perform the typical tasks and duties of the position successfully, the knowledge, skills and/or abilities listed below are required. Knowledge of: Knowledge of tools, materials, and equipment used in the construction, repair, and maintenance of airport facilities, including lab and field testing of materials used. Knowledge of principles and methods of field inspections on materials and construction work. Knowledge of all applicable codes such as building, fire, and OSHA requirements. Knowledge of the policies and procedures of the Engineering Division. Knowledge of FAA and other federal, state, and local requirements and regulations regarding airport operation. Knowledge of mathematics through trigonometry to apply it to relatively complex calculations. Knowledge of principles and practices of supervision. Skill in: Skill in reading interpreting, preparing and supervising the preparation of complex contract drawings, sketches, as-built drawings, record drawings, cost estimates, specifications, manuals, and related materials. Skill in preparing written memorandums and reports, including inspector’s daily reports. Skill to communicate technical construction concepts. Interpersonal skills to establish and maintain effective working relationships with supervisors, consultants, tenants, contractors, other government agencies, airport personnel, trade workers, and the general public. Ability to work under pressure, completing work in an accurate manner while meeting deadlines and schedules which often vary and are often set by others. Knowledge of basic personal computer operations using word processing and spreadsheet software. THE SELECTION PROCESS Stage I: Application and Supplemental Questionnaire Evaluation (Pass/Fail) - The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail). Applications submitted without the completed supplemental questionnaire will be deemed incomplete and not given further consideration. Meeting the minimum qualifications does not guarantee advancement to the next stage. Only the most suitably qualified candidates will be invited to Stage II. Stage II: Assessment Examination (Weighted 100%) - The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs. Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs. The Assessment Examination is designed to test your overall aptitude for the position. Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration . The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity. ADVISORIES Immigration and Reform Control Act: In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States. Social Security card must be presented, and the name on it must match the name on the application. Americans with Disabilities (ADA): In compliance with State and Federal Laws, the Port will employ and promote qualified individuals without regard to disability. The Port is committed to making reasonable accommodations in the selection process and in the work environment. Individuals requesting reasonable accommodations during the selection process must notify Gishela Portugal at gportugal@portoakland.comwithin seven (7) calendar days of the closing date of the job announcement. The Port requires applicants to provide supporting medical documentation to substantiate a request for reasonable accommodation. The Port of Oakland is an Equal Opportunity Employer Additional Requirements Must possess a valid California Class C driver license at the time and for the duration of appointment. The Port of Oakland requires each incumbent to successfully complete a Transportation Security Administration (TSA) background check, which will include a fingerprint-based Criminal History Records Check (CHRC) and a Security Threat Assessment (STA), prior to being considered for this position. Must complete and pass a U.S. Customs Airport Security Program Check (19CFR122.182). This status must be maintained for the duration of employment at the Port of Oakland. The Port of Oakland'sbenefit program ranks among the best in the region for public jurisdictions and is designed to reward performance and promote a balanced lifestyle, both at the workplace and away from the workplace, for its employees and their families. The Port is committed to the health and well-being of its employees and has been recognized as a FIT-Friendly Employer by the American Heart Association. The Port is part of the California Public Employees Retirement System (CalPERS). CalPERS is a defined pension provided to regular full-time employees that work for the Port. The CalPERS defined pension is based on predetermined formula that factors in an employee's earnings history, tenure of service and age. The retirement formula for new hires is 2% at 62 years of age or 2.5% at 55 for with other CalPERS service and/or reciprocity. The Port offers retiree medical benefits for employees and dependents after 10 years of CalPERS service (including 5 years at the Port). The Port pays 100% of the premium cost for employees and dependent health insurance coverage not to exceed the Kaiser-HMO Family Plan; cash in lieu of medical benefit is also available. The Port pays 100% of the premium cost for dental and vision coverage. The Port pays 100% of the premium cost for Long Term Disability (LTD) coverage and reimburses employees for the State Disability Insurance. The Port pays 100% of the premium cost for life insurance at one-time annual salary with certain limits. The Port offers aDeferred Compensation Plan allowing employees to save and invest money for retirement with tax benefits. Time Away from Work From 2 to 5 weeks of vacation depending on years of employment at the Port. 10 days of management leave for employees exempt from the Fair Labor Standards Act (FLSA). 1 paid Floating Holiday per year. 12 days of sick leave per year after three months of employment which includes 4 days of personal leave. 13paid holidays as well as the second half of the shift on December 24 and December 31. Closing Date/Time: 5/14/2024 5:00 PM Pacific
ABOUT THE POSITION Note: This recruitment is open on a continuous basis and may close without prior notice. Testing will be conducted based on a reasonable pool of qualified applicants. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration . Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across the board pay range increase. The current vacancies are for two (2) part-time positions. However, the established list may be used for future full-time and/or temporary/part-time vacancies that may occur. The position is located in the Records Bureau of the Downey Police Department. The Records Bureau processes arrests for prosecution and crime reports into local, State, and national data bases. Additionally, position responds to public requests for reports, vehicle releases, local records checks, and information on arrested subjects. The position may also perform prisoner matron duties as required. Working Hours: The Records Bureau operates 24/7 and full time weekly schedules consist of four (4) 10 hour shifts. Interested applicants must be able to work any assigned shift, including weekend and holiday hours. Part-time shifts are flexible and may not exceed 999 hours on a fiscal year basis (July 1 through June 30). Additional Pay: In addition to the base hourly rate of pay, full-time positions receive between 1.1% and 5.5% as work shift differential. 2.0% of additional pay is provided for the performance of matron duties. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Operate a computer keyboard to make entries in local, state, and national data bases. Process and distribute arrest and crime reports for prosecution. Provide incident and crime reports to detectives, officers and other agencies and the general public. Maintain records and files of crime and incident reports, arrests and traffic collisions. Respond to public inquiries at the counter and on the phone, receives fee payments and may take minor reports. Work effectively at a level of priority and accuracy. May perform prisoner matron duties, assisting officers by conducting pat-down searches of in custody female arrestees/prisoners. Perform other related duties as assigned. QUALIFICATIONS Any combination of education, training, and work experience that demonstrates possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows: Age: Must be 18 years of age or older. Education: High school diploma or equivalent. Experience: One (1) year of full-time general office experience including public/customer service contact. Experience working in a municipal law enforcement agency is desirable. NOTE: Part-time experience will be evaluated on the basis of its fractional equivalent of a forty (40) hour workweek. Knowledge of: Modern office practices and procedures, including effective customer service techniques and practices, and the use of standard office equipment including the operation of a personal computer and related law enforcement business applications; and, correct English usage, spelling, and grammar. Ability to: Read, interpret and analyze various manuals in paper and electronic form; interpret oral, written, quantitative, and electronic information related to individual fields; prepare and maintain detailed records in an automated environment; check documentation for accuracy and process in a timely manner; perform various research; utilize appropriate interpersonal skills for effective customer service; maintain and adhere to department processes and regulations; operate standard office equipment, personal computer and related applications for word processing, spreadsheet, and database systems; communicate effectively orally and in writing; establish and maintain effective and cooperative working relationships with those contacted in the performance of duties; and work with minimum supervision. Bilingual in Spanish or Asian languages desirable. Keyboarding/typing at an acceptable speed to effectively perform the essential duties of the position is required. An applicant must attach to their online application verification of the ability to type at an acceptable speed at the time of application. The required typing speed is 30 net words per minute. Typing certifications can be obtained from local colleges or employment agencies for a fee. Please note that typing certificates obtained over the Internet are NOT acceptable. **An applicant must attach a current and verifiable typing certification (dated within the past twenty-four (24) months. The required documentation must be uploaded and submitted with the on-line employment application. Applications received without the required documentation will be considered incomplete and removed from consideration. An acceptable typing certificate may be obtained from a local college, adult school, or employment. Typing certificates obtained over the Internet are NOT acceptable. For consideration, applicants must attach a copy of the required documentation to their application. Failure to provide this required documentation may result in disqualification from further consideration. ADDITIONAL INFORMATION License Requirement: A valid California class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related duties may be required. Physical Task and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching above and below shoulder level, bending, stooping, and twisting at the waist to perform desk work, file maintenance, and operate general office equipment, including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. Employee must be able to safely lift and carry books, files, and reports weighing up to 25 pounds. Selection/Testing Process: All applications materials received by the required deadline will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the applicant's qualifications for the position. For consideration, an employment application and supplemental questionnaire must be thoroughly completed. Failure to complete the information requested may result in an application being removed from consideration. NOTE: The City of Downey reserves the right to limit the number of candidates who continue in the recruitment process based on higher scores achieved on the written examination. Candidates selected to continue in the process will be sent an invitation via email. Those applicants who most closely match the desired qualifications for the position will be invited to participate in the examination process which will consist of: Part I: Qualifying Written Examination. Only those applicants who meet a passing score of 70% or above on the written examination will proceed to an appraisal examination (oral interview). NOTE: The City of Downey reserves the right to limit the number of candidates who continue in the recruitment process based on higher scores achieved on the written examination. Candidates selected to continue in the process will be sent an invitation via email. Part II: Appraisal Examination (Oral Interview) . An Eligibility List of qualified candidates will be established based on the results of the oral interview which will be weighted at 100%. This examination is to assess the applicant's knowledge, education, experience, and general ability to successfully perform the essential functions of the position. Candidate(s) who complete testing with acceptable results will be considered by the Department hiring authority. Prior to an employment offer, a comprehensive background investigation is conducted, including fingerprinting and a polygraph. A pre-placement medical exam, including a drug screen will be conducted upon issuance of a conditional offer of employment. Qualifying veterans of the United States Armed Forces who receive a passing score on an entrance examination shall be ranked in the top rank of any resulting eligibility list. The veteran's preference shall also apply to a widow or widower of a veteran or a spouse of a 100 percent disabled veteran (Government Code • 18973.1). Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
Apr 19, 2024
Part Time
ABOUT THE POSITION Note: This recruitment is open on a continuous basis and may close without prior notice. Testing will be conducted based on a reasonable pool of qualified applicants. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration . Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across the board pay range increase. The current vacancies are for two (2) part-time positions. However, the established list may be used for future full-time and/or temporary/part-time vacancies that may occur. The position is located in the Records Bureau of the Downey Police Department. The Records Bureau processes arrests for prosecution and crime reports into local, State, and national data bases. Additionally, position responds to public requests for reports, vehicle releases, local records checks, and information on arrested subjects. The position may also perform prisoner matron duties as required. Working Hours: The Records Bureau operates 24/7 and full time weekly schedules consist of four (4) 10 hour shifts. Interested applicants must be able to work any assigned shift, including weekend and holiday hours. Part-time shifts are flexible and may not exceed 999 hours on a fiscal year basis (July 1 through June 30). Additional Pay: In addition to the base hourly rate of pay, full-time positions receive between 1.1% and 5.5% as work shift differential. 2.0% of additional pay is provided for the performance of matron duties. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Operate a computer keyboard to make entries in local, state, and national data bases. Process and distribute arrest and crime reports for prosecution. Provide incident and crime reports to detectives, officers and other agencies and the general public. Maintain records and files of crime and incident reports, arrests and traffic collisions. Respond to public inquiries at the counter and on the phone, receives fee payments and may take minor reports. Work effectively at a level of priority and accuracy. May perform prisoner matron duties, assisting officers by conducting pat-down searches of in custody female arrestees/prisoners. Perform other related duties as assigned. QUALIFICATIONS Any combination of education, training, and work experience that demonstrates possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows: Age: Must be 18 years of age or older. Education: High school diploma or equivalent. Experience: One (1) year of full-time general office experience including public/customer service contact. Experience working in a municipal law enforcement agency is desirable. NOTE: Part-time experience will be evaluated on the basis of its fractional equivalent of a forty (40) hour workweek. Knowledge of: Modern office practices and procedures, including effective customer service techniques and practices, and the use of standard office equipment including the operation of a personal computer and related law enforcement business applications; and, correct English usage, spelling, and grammar. Ability to: Read, interpret and analyze various manuals in paper and electronic form; interpret oral, written, quantitative, and electronic information related to individual fields; prepare and maintain detailed records in an automated environment; check documentation for accuracy and process in a timely manner; perform various research; utilize appropriate interpersonal skills for effective customer service; maintain and adhere to department processes and regulations; operate standard office equipment, personal computer and related applications for word processing, spreadsheet, and database systems; communicate effectively orally and in writing; establish and maintain effective and cooperative working relationships with those contacted in the performance of duties; and work with minimum supervision. Bilingual in Spanish or Asian languages desirable. Keyboarding/typing at an acceptable speed to effectively perform the essential duties of the position is required. An applicant must attach to their online application verification of the ability to type at an acceptable speed at the time of application. The required typing speed is 30 net words per minute. Typing certifications can be obtained from local colleges or employment agencies for a fee. Please note that typing certificates obtained over the Internet are NOT acceptable. **An applicant must attach a current and verifiable typing certification (dated within the past twenty-four (24) months. The required documentation must be uploaded and submitted with the on-line employment application. Applications received without the required documentation will be considered incomplete and removed from consideration. An acceptable typing certificate may be obtained from a local college, adult school, or employment. Typing certificates obtained over the Internet are NOT acceptable. For consideration, applicants must attach a copy of the required documentation to their application. Failure to provide this required documentation may result in disqualification from further consideration. ADDITIONAL INFORMATION License Requirement: A valid California class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related duties may be required. Physical Task and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching above and below shoulder level, bending, stooping, and twisting at the waist to perform desk work, file maintenance, and operate general office equipment, including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. Employee must be able to safely lift and carry books, files, and reports weighing up to 25 pounds. Selection/Testing Process: All applications materials received by the required deadline will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the applicant's qualifications for the position. For consideration, an employment application and supplemental questionnaire must be thoroughly completed. Failure to complete the information requested may result in an application being removed from consideration. NOTE: The City of Downey reserves the right to limit the number of candidates who continue in the recruitment process based on higher scores achieved on the written examination. Candidates selected to continue in the process will be sent an invitation via email. Those applicants who most closely match the desired qualifications for the position will be invited to participate in the examination process which will consist of: Part I: Qualifying Written Examination. Only those applicants who meet a passing score of 70% or above on the written examination will proceed to an appraisal examination (oral interview). NOTE: The City of Downey reserves the right to limit the number of candidates who continue in the recruitment process based on higher scores achieved on the written examination. Candidates selected to continue in the process will be sent an invitation via email. Part II: Appraisal Examination (Oral Interview) . An Eligibility List of qualified candidates will be established based on the results of the oral interview which will be weighted at 100%. This examination is to assess the applicant's knowledge, education, experience, and general ability to successfully perform the essential functions of the position. Candidate(s) who complete testing with acceptable results will be considered by the Department hiring authority. Prior to an employment offer, a comprehensive background investigation is conducted, including fingerprinting and a polygraph. A pre-placement medical exam, including a drug screen will be conducted upon issuance of a conditional offer of employment. Qualifying veterans of the United States Armed Forces who receive a passing score on an entrance examination shall be ranked in the top rank of any resulting eligibility list. The veteran's preference shall also apply to a widow or widower of a veteran or a spouse of a 100 percent disabled veteran (Government Code • 18973.1). Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
City of Kansas City, MO
Kansas City, Missouri, United States
Several full-time positions available with the Health Department, in the Communicable Disease Prevention Division, located at 2400 Troost Ave. Salary Range: $22.61-$34.48/hour Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m. Application Deadline Date: Open Until FIlled Responsibilities One position a highly responsible position that works under the general supervision and receives daily direction from the Senior Disease Investigators of the Division. The duties include: - Investigates, collects data, records data, analyzes trends. - Produces reports, graphs, charts and provides lectures and presentations on a variety of communicable reportable diseases and ensures the quality of the surveillance record keeping system. - Supports the Syphilis Surveillance activities. - Follows up with providers to obtain all necessary information for syphilis case investigation, including required information for congenital syphilis surveillance. - Enters case information into the reporting system and initiate the cases to the investigative team for follow up. - Assists with provider outreach to improve syphilis surveillance overall. Three positons are a Disease Investigator for Communicable Disease Prevention and the job duties include: - Conducts and implements interviews, education, intervention, and prevention strategies towards preventing the spread of sexually transmitted diseases. - Follow ups on caseloads and patients to continually initiate and close investigations. Qualifications REQUIRES an accredited Bachelor's degree; OR an equivalent combination of qualifying education and experience. Must pass a preemployment drug screen and post offer physical examination as prescribed by the City. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Mar 08, 2024
Full Time
Several full-time positions available with the Health Department, in the Communicable Disease Prevention Division, located at 2400 Troost Ave. Salary Range: $22.61-$34.48/hour Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m. Application Deadline Date: Open Until FIlled Responsibilities One position a highly responsible position that works under the general supervision and receives daily direction from the Senior Disease Investigators of the Division. The duties include: - Investigates, collects data, records data, analyzes trends. - Produces reports, graphs, charts and provides lectures and presentations on a variety of communicable reportable diseases and ensures the quality of the surveillance record keeping system. - Supports the Syphilis Surveillance activities. - Follows up with providers to obtain all necessary information for syphilis case investigation, including required information for congenital syphilis surveillance. - Enters case information into the reporting system and initiate the cases to the investigative team for follow up. - Assists with provider outreach to improve syphilis surveillance overall. Three positons are a Disease Investigator for Communicable Disease Prevention and the job duties include: - Conducts and implements interviews, education, intervention, and prevention strategies towards preventing the spread of sexually transmitted diseases. - Follow ups on caseloads and patients to continually initiate and close investigations. Qualifications REQUIRES an accredited Bachelor's degree; OR an equivalent combination of qualifying education and experience. Must pass a preemployment drug screen and post offer physical examination as prescribed by the City. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
Mar 08, 2024
Full Time
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
City of Tustin, CA
Tustin, California, United States
Description THIS POSITION IS OPEN UNTIL FILLED AND MAY CLOSE AT ANY TIME To be considered, a City application and typing certification (40 nwpm) must be submitted. For typing certification requirements, CLICK HERE . Under general supervision, provides assistance and oversight to police records staff and performs the most complex and specialized records management duties. DISTINGUISHING CHARACTERISTICS The Police Records Lead is the advanced journey level civilian classification in the Police Records series. An employee in this classification oversees the work of a shift of records staff and assists with maintaining police records systems and providing information and assistance to law enforcement personnel and the general public. The Police Records Lead is distinguished from the Police Records Specialist by a more advanced knowledge of pertinent laws, codes, ordinances, and regulations, the performance of the more difficult and complex unit assignments, and the responsibility for providing leadership and guidance to subordinate records staff. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Police Records Supervisor. Provides lead supervision to Police Records Specialists. SELECTION PROCESS Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 3. Background Investigation 4. Police Chief's Interview Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. Examples of Duties Duties may include, but are not limited to, the following: • Provides leadership and guidance to records personnel on an assigned shift to ensure compliance with established policies and procedures; explains work procedures and methods; performs or assists with the most complex, difficult, or sensitive duties • Observes and strictly enforces security regulations and procedures pertaining to the processing, maintenance and release of highly confidential records and reports • Reviews the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and regulations; ensures proper practices and procedures are followed • Trains records employees in work methods, procedures, and techniques; provides guidance and technical assistance to staff • Monitors employee performance; assists Police Records Supervisor with the preparation of performance evaluations • Assists the Police Records Supervisor with scheduling, prioritizing, and coordinating staff work assignments to ensure proper coverage • Serves as administrator for electronic fingerprinting system; adds and deletes personnel to system user group; schedules personnel for training as necessary • Acts as the Police Records Supervisor as directed • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve data; verifies and approve CLETS data entries • Electronically scans, indexes, and files accident, crime, and arrest reports, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; processes outgoing requests for information from the public, court representatives, and other law enforcement personnel via mail and facsimile • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Provides coverage for Police Records Specialists, as necessary Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and three (3) years of general clerical or records management experience. Police records experience is desirable. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three months of employment. Special Requirements: Satisfactory results from a background investigation and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of: • Principles and practices of lead supervision and training • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, ordinances, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to : • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner • Work independently and efficiently with a minimum amount of on-site supervision Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION For typing certification requirements (40 net words per minute), CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description THIS POSITION IS OPEN UNTIL FILLED AND MAY CLOSE AT ANY TIME To be considered, a City application and typing certification (40 nwpm) must be submitted. For typing certification requirements, CLICK HERE . Under general supervision, provides assistance and oversight to police records staff and performs the most complex and specialized records management duties. DISTINGUISHING CHARACTERISTICS The Police Records Lead is the advanced journey level civilian classification in the Police Records series. An employee in this classification oversees the work of a shift of records staff and assists with maintaining police records systems and providing information and assistance to law enforcement personnel and the general public. The Police Records Lead is distinguished from the Police Records Specialist by a more advanced knowledge of pertinent laws, codes, ordinances, and regulations, the performance of the more difficult and complex unit assignments, and the responsibility for providing leadership and guidance to subordinate records staff. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Police Records Supervisor. Provides lead supervision to Police Records Specialists. SELECTION PROCESS Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 3. Background Investigation 4. Police Chief's Interview Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. Examples of Duties Duties may include, but are not limited to, the following: • Provides leadership and guidance to records personnel on an assigned shift to ensure compliance with established policies and procedures; explains work procedures and methods; performs or assists with the most complex, difficult, or sensitive duties • Observes and strictly enforces security regulations and procedures pertaining to the processing, maintenance and release of highly confidential records and reports • Reviews the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and regulations; ensures proper practices and procedures are followed • Trains records employees in work methods, procedures, and techniques; provides guidance and technical assistance to staff • Monitors employee performance; assists Police Records Supervisor with the preparation of performance evaluations • Assists the Police Records Supervisor with scheduling, prioritizing, and coordinating staff work assignments to ensure proper coverage • Serves as administrator for electronic fingerprinting system; adds and deletes personnel to system user group; schedules personnel for training as necessary • Acts as the Police Records Supervisor as directed • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve data; verifies and approve CLETS data entries • Electronically scans, indexes, and files accident, crime, and arrest reports, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; processes outgoing requests for information from the public, court representatives, and other law enforcement personnel via mail and facsimile • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Provides coverage for Police Records Specialists, as necessary Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and three (3) years of general clerical or records management experience. Police records experience is desirable. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three months of employment. Special Requirements: Satisfactory results from a background investigation and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of: • Principles and practices of lead supervision and training • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, ordinances, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to : • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner • Work independently and efficiently with a minimum amount of on-site supervision Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION For typing certification requirements (40 net words per minute), CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Enrollment and Marketing Specialist Classification Title: Public Affairs/Communications Specialist II Posting Details Priority Application Date: Tuesday, January 16, 2024 @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under supervision of the Associate Director, Enrollment and Marketing, the Enrollment and Marketing Specialist will work closely with program staff including program managers, ensuring their marketing and engagement needs are met. The incumbent will also be responsible for leading and executing special projects for the Enrollment and Marketing area from inception to implementation. The incumbent will work independently on a broad range of projects and will collaborate across the organization to ensure copy is written, edited, proofed and distributed for promotional projects, campaigns, publications, media releases, and advertisements. The incumbent will also work closely with media representatives, web developers, graphic designers, and senior level staff. The incumbent must have all the skills required of a Public Affairs/Specialist II. In addition, the incumbent must have thorough knowledge of the program and applicable communications techniques, work autonomously, and exercise sound judgment and discretion in the completion of assignments and projects. FLSA : Non-exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3949 per month - $4600 per month commensurate with candidate's knowledge, skills and experience CSU Classification Salary Range : $3949 per month - $7143 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary (annually renewable) Time Base : Full-Time Work Hours : Monday - Friday, 8:00AM - 5:00PM, work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce . Minimum Qualifications Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Required Qualifications 1. Ability to use Common Management System, Microsoft Office, Continuity 2000 (C2K), Internet tools, and social media platforms such at html, Facebook, BlogSpot, Google+, Instagram, Pinterest, and Twitter. 2. Excellent organizational skills. Evidence of coordination of multiple projects and/or assignments and establishing priorities. 3. Proven track record of working with a variety of stakeholders, which include instructors, administrators, vendors, business and community leaders, university staff, and students. 4. Advanced communication skills (oral, written, interpersonal). Experience with the preparation and delivery of formal and informal presentations. 5. Digitally literate (web, social media, blogging, online learning platforms) and have demonstrated experience in community and/or business engagement, and in the development of communication strategies including advertising and public relations plans. 6. Experience with market research techniques, identifying target market opportunities, and enrollment trends. 7. General knowledge and experience of design, print, advertising and marketing principles as well as media buying. 8. Ability to work independently, exercising sound judgment and discretion in the completion of assignments and projects. 9. Experience with Customer Relationship Management (CRM) systems to enhance enrollment. 10. Ability to lead collaborative teams as well as supervise or lead less experienced staff. 11. General knowledge or education in social media, communications, public relations or marketing. 12. Experience with assignments that reflect complex work that has significant impact on the success of a project or program. 13. The ability to embed diversity into marketing strategies and communications. Preferred Qualifications Experience with diverse public contact in higher education; knowledge of and experience with continuing education. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 02 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Enrollment and Marketing Specialist Classification Title: Public Affairs/Communications Specialist II Posting Details Priority Application Date: Tuesday, January 16, 2024 @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under supervision of the Associate Director, Enrollment and Marketing, the Enrollment and Marketing Specialist will work closely with program staff including program managers, ensuring their marketing and engagement needs are met. The incumbent will also be responsible for leading and executing special projects for the Enrollment and Marketing area from inception to implementation. The incumbent will work independently on a broad range of projects and will collaborate across the organization to ensure copy is written, edited, proofed and distributed for promotional projects, campaigns, publications, media releases, and advertisements. The incumbent will also work closely with media representatives, web developers, graphic designers, and senior level staff. The incumbent must have all the skills required of a Public Affairs/Specialist II. In addition, the incumbent must have thorough knowledge of the program and applicable communications techniques, work autonomously, and exercise sound judgment and discretion in the completion of assignments and projects. FLSA : Non-exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3949 per month - $4600 per month commensurate with candidate's knowledge, skills and experience CSU Classification Salary Range : $3949 per month - $7143 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary (annually renewable) Time Base : Full-Time Work Hours : Monday - Friday, 8:00AM - 5:00PM, work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce . Minimum Qualifications Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Required Qualifications 1. Ability to use Common Management System, Microsoft Office, Continuity 2000 (C2K), Internet tools, and social media platforms such at html, Facebook, BlogSpot, Google+, Instagram, Pinterest, and Twitter. 2. Excellent organizational skills. Evidence of coordination of multiple projects and/or assignments and establishing priorities. 3. Proven track record of working with a variety of stakeholders, which include instructors, administrators, vendors, business and community leaders, university staff, and students. 4. Advanced communication skills (oral, written, interpersonal). Experience with the preparation and delivery of formal and informal presentations. 5. Digitally literate (web, social media, blogging, online learning platforms) and have demonstrated experience in community and/or business engagement, and in the development of communication strategies including advertising and public relations plans. 6. Experience with market research techniques, identifying target market opportunities, and enrollment trends. 7. General knowledge and experience of design, print, advertising and marketing principles as well as media buying. 8. Ability to work independently, exercising sound judgment and discretion in the completion of assignments and projects. 9. Experience with Customer Relationship Management (CRM) systems to enhance enrollment. 10. Ability to lead collaborative teams as well as supervise or lead less experienced staff. 11. General knowledge or education in social media, communications, public relations or marketing. 12. Experience with assignments that reflect complex work that has significant impact on the success of a project or program. 13. The ability to embed diversity into marketing strategies and communications. Preferred Qualifications Experience with diverse public contact in higher education; knowledge of and experience with continuing education. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 02 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Specialist, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,000 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Administrative Specialist, Civil Rights to be responsible for independently performing the full range of day-to-day administrative duties for the department. Additionally, this position organizes and coordinates trainings, workshops, and meetings; creates and analyzes complex reports along with creating surveys and analyzing their results. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Specialist, Civil Rights will: -Maintain confidential status on all unit work product. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Provide exceptional customer service. -Prepare and process a variety of correspondence and documents. -Research, compile, design, and draft information for preparation of reports, forms, PowerPoint presentations, Excel spreadsheets, and projects; assure proper format, accuracy and completeness. -Coordinate systemwide trainings through communication with external vendors to process, negotiate and finalize contracts, and process appropriate paperwork (including Vendor data record form, Statements of Work, PO Requests, confirm terms of agreement with Vendor, etc.) build registration websites and oversee conference RSVPs, selection and booking of caterers, and all other conference related logistics including creation of training materials and billing the campuses. -Produce and analyze complex reports and statistics of appeals and Civil Rights historical data based on campus, basis and various categories. -Train and supervise temporary hires, student workers and clerical staff assigned to unit. -Coordinate travel arrangements for all staff of this unit and process reimbursements. -Manage department travel card and invoice processing along with reconciliation of monthly P-Card and travel Card statements. -Project management - assist Director and other unit members with coordination of projects, with and without the support of other team members. -Assist with preparing memos and letters, generate forms needed to begin human resource actions. -Resources and responds to request for information up to and including Public Records Act (PRA) requests. -Creates and administers systemwide surveys and analyzes results. -Respond to a variety of campus and department staff inquiries. -Convert documents into web ready format according to ATI compliance requirements. -Recommend and provide input on the develop and the updating of Civil Rights compliance guidelines and procedures and systemwide policies. -Review unit funds through reconciliation of unit budget in CFS Data Warehouse. -Maintain calendars and case manage forms. -Interprets and applies HR policy. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Troubleshoot and schedule repairs, when needed, of computers, telephones, and office equipment. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform special projects as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Title IX/DHR meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of five years responsible administrative/clerical experience in a confidential environment; general experience as an Administrative Assistant or similar positions. -Excellent people skills, customer service orientation and interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Confident, articulate, and professional speaking abilities. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to establish and maintain efficiently organized department files and reference materials. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Ability to learn, independently interpret, and apply a wide variety of complex policies and procedures. -Ability to work effectively as part of a team. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Bachelor’s degree preferred but not required. -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including Smartsheet and SharePoint is preferred. Application Period Priority consideration will be given to candidates who apply by April 1, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Administrative Specialist, Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,000 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking an Administrative Specialist, Civil Rights to be responsible for independently performing the full range of day-to-day administrative duties for the department. Additionally, this position organizes and coordinates trainings, workshops, and meetings; creates and analyzes complex reports along with creating surveys and analyzing their results. Responsibilities Under the general direction of the Manager, Systemwide HR Data Integration Partner , the Administrative Specialist, Civil Rights will: -Maintain confidential status on all unit work product. -This position will have access to information on management/union negotiations or relations based on internal discussions pertaining to bargaining proposals and strategies and assists management positions with respect to meeting and conferring. This position will be responsible for taking meeting notes where sensitive case information is discussed. This position will be reviewing each case and detailed information such as investigator reports and decision and tracking deadlines as needed. This position may also be asked to assist to prepare summaries, and follow-up on action items from such discussions as needed. -Provide exceptional customer service. -Prepare and process a variety of correspondence and documents. -Research, compile, design, and draft information for preparation of reports, forms, PowerPoint presentations, Excel spreadsheets, and projects; assure proper format, accuracy and completeness. -Coordinate systemwide trainings through communication with external vendors to process, negotiate and finalize contracts, and process appropriate paperwork (including Vendor data record form, Statements of Work, PO Requests, confirm terms of agreement with Vendor, etc.) build registration websites and oversee conference RSVPs, selection and booking of caterers, and all other conference related logistics including creation of training materials and billing the campuses. -Produce and analyze complex reports and statistics of appeals and Civil Rights historical data based on campus, basis and various categories. -Train and supervise temporary hires, student workers and clerical staff assigned to unit. -Coordinate travel arrangements for all staff of this unit and process reimbursements. -Manage department travel card and invoice processing along with reconciliation of monthly P-Card and travel Card statements. -Project management - assist Director and other unit members with coordination of projects, with and without the support of other team members. -Assist with preparing memos and letters, generate forms needed to begin human resource actions. -Resources and responds to request for information up to and including Public Records Act (PRA) requests. -Creates and administers systemwide surveys and analyzes results. -Respond to a variety of campus and department staff inquiries. -Convert documents into web ready format according to ATI compliance requirements. -Recommend and provide input on the develop and the updating of Civil Rights compliance guidelines and procedures and systemwide policies. -Review unit funds through reconciliation of unit budget in CFS Data Warehouse. -Maintain calendars and case manage forms. -Interprets and applies HR policy. -Prepare and maintain detailed notes from meetings, agendas, reports and presentations. -Will assist the department with processing, scheduling and other administrative duties. -Drafts and assists formal communication with the campuses through conference calls, listserv announcements, and other means. -Develop and maintain internal office lists, systemwide listservs, unit related websites. -Perform office-related duties, including but not limited to filing, copying, scanning, indexing, proofreading, conference coordination, and other duties. -Answer phone calls coming in through the main phone line to include general questions and/or directing calls to the appropriate Civil Rights team member. -Troubleshoot and schedule repairs, when needed, of computers, telephones, and office equipment. -Open, sort, and distribute mail. Monitor and order office supplies. -Open and maintain confidential and other office files, both hard and electronic. -May perform a variety of duties in support of the department overall. -Perform special projects as assigned. Campus Coordination -Coordinates with campuses stakeholders. Gathers and synthesizes information from the campus Title IX offices and their campus partners to inform and facilitate various projects of the Systemwide Civil Rights Department. -Coordinate planning of events and activities with campus stakeholders and training for the campus. -Assists with planning and organization of periodic systemwide Title IX/DHR meetings (telephonic and in-person). -Relays updates and information about Systemwide Civil Rights initiatives to the campuses. Data Coordination -Gathers and organizes data on assigned problems and assists with preparations for reports based on needs and required available data elements. -Assists with collecting data used for Civil Rights trends and patterns. Point of contact for all data related issues or questions. -Collects and compiles sensitive and confidential information and assists with the preparation of reports and presentations including recommended course of actions relating to collective bargaining/grievance processing and Civil Rights projects. Maintain, monitor, and update databases. Qualifications This position requires: -A minimum of five years responsible administrative/clerical experience in a confidential environment; general experience as an Administrative Assistant or similar positions. -Excellent people skills, customer service orientation and interpersonal communication skills, active listening, critical thinking, analysis and problem-solving, and customer service skills. -Confident, articulate, and professional speaking abilities. -Oral communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. -Excellent proofreading and organizational skills. -Demonstrated ability to draft correspondence, edit, and prepare documents in an appropriate format. -Experience with coordinating, planning of events or related activities. Experience with making travel and other arrangements, and processing reimbursements. -Demonstrated ability to maintain strict confidentiality of sensitive and privileged information. -Demonstrated ability to independently track, organize and prioritize workload, including resource management. -Ability to establish and maintain efficiently organized department files and reference materials. -Ability to adjust easily to new or changing circumstances, and coordinate and juggle multiple projects with the flexibility to manage competing tasks and deadlines. -Ability to learn, independently interpret, and apply a wide variety of complex policies and procedures. -Ability to work effectively as part of a team. -Thorough knowledge of the Microsoft Office suite to include Word, Excel, Outlook, and PowerPoint. Preferred Qualifications -Bachelor’s degree preferred but not required. -Knowledge of CSU operations and systems is preferred. -Ability to seek and gather information from a variety of sources including electronic media and multiple data collection systems is preferred. -Knowledge of various data management systems, including Smartsheet and SharePoint is preferred. Application Period Priority consideration will be given to candidates who apply by April 1, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live work and do business. Moreover, San José is the center of cultural government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The Office of the City Clerk is a service department within the municipal government upon which the City Council, all City departments, and the general public rely for information regarding the operations and legislative history of the City. The City Clerk serves as the liaison between the public and City Council and provides related municipal services, including delivering fiscal, human resources, and administrative and technical support services to the Mayor's Office, City Council Offices, and for the City's Boards, Commissions and Committees.The Office of the City Clerk is recruiting for a full-time Principal Office Specialist to become part of a dynamic and productive team that will provide support to Clerk Administration and Management; Council Support, and Legislative team. Typical duties may include, but are not limited to the following: Collect and maintain a centralized and monthly performance measures and workload activities that is organized and ready for analysis across all Clerk programs. Place Clerk's Office supplies orders as well as Council Chamber supply orders after supervisor approval. May assist as backup coverage to the lone Agendadesk staffer managing Council and Council Committee Agenda postings, legal publications (approximately 300), city Calendar, unit web posting, Committee assignment lists, Brown Act Board and Boards and Commissions. May assist with some attendance of Council or Council Committee meetings together with City Clerk/Assistant City Clerk and Legislative Secretary to manage Zoom participants. May assist the City Clerk by providing clerical/administrative support by uploading campaign reports and statements to the system. Provide backup assistance to Records team including filing and scanning as needed, responding to simple Public Records requests, and database clean-up. Provide support to Clerk's Council Support/Fiscal team in grant database entry, tracking, fingerprinting, and backup travel coordination and timekeeping for all 12 offices and accounting processing during leaves and temporary vacancies. Performs other related duties as required. The successful candidate must possess strong organizational skills with the ability to establish and maintain effective working relationships. They must possess exemplary customer service and communication skills to interact effectively and respond to inquiries from the general public, elected officials, and City staff throughout the organization. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experience with common business computer applications including but not limited to: Zoom, MS Outlook, MS Word, MS PowerPoint, and MS Excel, MS Teams. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibilities and challenges; pursues continuing education opportunities that promotes job performance. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously, has handled a wide variety of assignments in past and/or current position(s). Reliability - Completes quality work assignments in a timely and efficient manner, fulfills responsibilities and maintains confidentiality as appropriate. Team Work & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolutions skills. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND three (3) years of experience in varied office clerical work. Acceptable Substitution A Bachelor's Degree from an accredited college or university may be substituted for the required experience. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a written/practical exercise. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Joy Rodriguez at joy.rodriguez@sanjoseca.gov .
Apr 14, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live work and do business. Moreover, San José is the center of cultural government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The Office of the City Clerk is a service department within the municipal government upon which the City Council, all City departments, and the general public rely for information regarding the operations and legislative history of the City. The City Clerk serves as the liaison between the public and City Council and provides related municipal services, including delivering fiscal, human resources, and administrative and technical support services to the Mayor's Office, City Council Offices, and for the City's Boards, Commissions and Committees.The Office of the City Clerk is recruiting for a full-time Principal Office Specialist to become part of a dynamic and productive team that will provide support to Clerk Administration and Management; Council Support, and Legislative team. Typical duties may include, but are not limited to the following: Collect and maintain a centralized and monthly performance measures and workload activities that is organized and ready for analysis across all Clerk programs. Place Clerk's Office supplies orders as well as Council Chamber supply orders after supervisor approval. May assist as backup coverage to the lone Agendadesk staffer managing Council and Council Committee Agenda postings, legal publications (approximately 300), city Calendar, unit web posting, Committee assignment lists, Brown Act Board and Boards and Commissions. May assist with some attendance of Council or Council Committee meetings together with City Clerk/Assistant City Clerk and Legislative Secretary to manage Zoom participants. May assist the City Clerk by providing clerical/administrative support by uploading campaign reports and statements to the system. Provide backup assistance to Records team including filing and scanning as needed, responding to simple Public Records requests, and database clean-up. Provide support to Clerk's Council Support/Fiscal team in grant database entry, tracking, fingerprinting, and backup travel coordination and timekeeping for all 12 offices and accounting processing during leaves and temporary vacancies. Performs other related duties as required. The successful candidate must possess strong organizational skills with the ability to establish and maintain effective working relationships. They must possess exemplary customer service and communication skills to interact effectively and respond to inquiries from the general public, elected officials, and City staff throughout the organization. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experience with common business computer applications including but not limited to: Zoom, MS Outlook, MS Word, MS PowerPoint, and MS Excel, MS Teams. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibilities and challenges; pursues continuing education opportunities that promotes job performance. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously, has handled a wide variety of assignments in past and/or current position(s). Reliability - Completes quality work assignments in a timely and efficient manner, fulfills responsibilities and maintains confidentiality as appropriate. Team Work & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolutions skills. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND three (3) years of experience in varied office clerical work. Acceptable Substitution A Bachelor's Degree from an accredited college or university may be substituted for the required experience. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a written/practical exercise. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Joy Rodriguez at joy.rodriguez@sanjoseca.gov .
State of Missouri
Clayton, Missouri, United States
Senior Program Specialist A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Program Specialist position within the Missouri State Court System, which utilizes an electronic filing system. The Senior Program Specialist position is a highly responsible professional position that serves as a special assistant to the appointing authority. This position performs a variety of duties to assist with the management of the court and to facilitate timely and accurate processing of cases through the court system. This position assists the appointing authority with such tasks as preparation of the annual budget, court organization and special projects for the court. The work of an employee in this position requires a high degree of attention to detail, the ability to manage multiple tasks simultaneously, and the ability to complete work within scheduled deadlines. General Duties: Perform professional work under the management of the Circuit Clerk. Responsibilities include the coordination of resources from all departments having a presence in the expanded Resource Center; review and maintain signage, forms and resources for the Resource Center. monitor the self-represented dedicated filing email address, to include date stamping and distributing pleadings to the various departments; gathering resources and best practices from other court jurisdictions. Responsible for handling all requests received through the St. Louis County Public Records Request system. Perform administrative work under the direction of the Legal Administrative Assistant. Duties and responsibilities include the following: forms management - including creating, editing, ordering and stocking court forms; conduct capital asset inventory; secure bids for budget purchases; assist management staff with special projects and tasks, specifically related to case processing backlogs and record retention/destruction project; provide information to and assist judges, attorneys, managers and the general public; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Independently manages a specialized program or project where the complexity is reflected by limited direction and scope. Identifies areas that need improvement in regard to efficiency, economy, and effectiveness. Motivates and develops members of the team in order to encourage cooperation and foster commitment. Reviews the organization of the court and makes recommendations regarding the transfer of court resources so they may be better utilized to provide better work flow and a more efficient court operation. Reviews the court's automation needs and coordinates with information technology professionals with the county and the Office of State Courts Administrator regarding the installation of new and upgraded court automation systems and maintenance of current systems. Prepares various statistical and financial reports as required and conducts a variety of special projects. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority.) Advanced knowledge of court procedures and policies, legal documents, laws and legal terminology pertaining to the court. Advanced knowledge of the organization, operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to spend majority of time on highly complex independent work based on programs and projects that do not receive a high level of direction or supervision. Ability to identify and analyze problems in order to effectively recommend solutions. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Bachelor's Degree in a related field and three years of varied administrative experience performing duties related to public administration We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 28, 2024
Full Time
Senior Program Specialist A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Program Specialist position within the Missouri State Court System, which utilizes an electronic filing system. The Senior Program Specialist position is a highly responsible professional position that serves as a special assistant to the appointing authority. This position performs a variety of duties to assist with the management of the court and to facilitate timely and accurate processing of cases through the court system. This position assists the appointing authority with such tasks as preparation of the annual budget, court organization and special projects for the court. The work of an employee in this position requires a high degree of attention to detail, the ability to manage multiple tasks simultaneously, and the ability to complete work within scheduled deadlines. General Duties: Perform professional work under the management of the Circuit Clerk. Responsibilities include the coordination of resources from all departments having a presence in the expanded Resource Center; review and maintain signage, forms and resources for the Resource Center. monitor the self-represented dedicated filing email address, to include date stamping and distributing pleadings to the various departments; gathering resources and best practices from other court jurisdictions. Responsible for handling all requests received through the St. Louis County Public Records Request system. Perform administrative work under the direction of the Legal Administrative Assistant. Duties and responsibilities include the following: forms management - including creating, editing, ordering and stocking court forms; conduct capital asset inventory; secure bids for budget purchases; assist management staff with special projects and tasks, specifically related to case processing backlogs and record retention/destruction project; provide information to and assist judges, attorneys, managers and the general public; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Independently manages a specialized program or project where the complexity is reflected by limited direction and scope. Identifies areas that need improvement in regard to efficiency, economy, and effectiveness. Motivates and develops members of the team in order to encourage cooperation and foster commitment. Reviews the organization of the court and makes recommendations regarding the transfer of court resources so they may be better utilized to provide better work flow and a more efficient court operation. Reviews the court's automation needs and coordinates with information technology professionals with the county and the Office of State Courts Administrator regarding the installation of new and upgraded court automation systems and maintenance of current systems. Prepares various statistical and financial reports as required and conducts a variety of special projects. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority.) Advanced knowledge of court procedures and policies, legal documents, laws and legal terminology pertaining to the court. Advanced knowledge of the organization, operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to spend majority of time on highly complex independent work based on programs and projects that do not receive a high level of direction or supervision. Ability to identify and analyze problems in order to effectively recommend solutions. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Bachelor's Degree in a related field and three years of varied administrative experience performing duties related to public administration We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary: $39,382 Postion posted until filled General Description and Classification Standards Employees in this positions oversee a number of tasks to ensure that regulation guidelines are being followed and regulations are being met. This will include reviewing records, reports, software and any other relevant programs and activities affected by regulations. Verifies all information stored on GCIC by monitoring validation reports from GCIC, completes form letters on each entry, and writes supplemental report to upgrade information. Supervision Received General supervision. Receives assignments and determines method and procedure. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Knowledge of pertinent federal, state, and local rules, regulations, ordinances, and other regulatory standards applicable to the work. Skill in researching, compiling, and summarizing data and information materials. Ability to organize work, establish priorities, meet established deadlines, and follow up on assignments with a minimum of direction. Verifies GCIC/NCIC entries as well as maintaining and updating the GCIC/NCIC computer system. Conducts criminal history checks as needed to process case files and other requests. Enters or retrieves information from computer as required; maintains up-to-date knowledge of entry and removal of records information involved with computer system. Files criminal reports, fingerprint cards, photographs and other miscellaneous information. Maintains and updates complex filing and cross-reference/index systems for all documents, records and/or reports; processes public records requests within cope of authority. Prepares for and participates in the triennial GBI/FBI onsite and electronic audits Analyzes and evaluates data fields of GCIC/NCIC records in department. Inquiries against confidential criminal justice data bases for compliance with the Rules of the GCIC Council, federal and state laws and operational procedures. Analyzes/evaluates data elements from statistically samples through the GBI Validation portal. Records entries in criminal justice data bases for compliance with appropriate Rules of the GCIC Council, laws, regulations and operational policies. Prepares reports, ensuring the accuracy of the data and makes corrections as needed Decision Making Uses independent judgment in routine and non-routine situations. May interpret organizational policies and recommend exceptions. Knowledge, Skills & Abilities Attention to detail and strong communication, analytical and decision-making skills are among the most important traits to be successful in this position. The ability to work both individually and in teams is also important. Must be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Must be able to pass a background check. Minimum Qualifications - Education and Experience High School diploma or GED required: supplemented by one (2) years of clerical, administrative support, and or record management experience and/or training; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Licensures and Certifications Full GCIC/NCIC Certification within 6 months. TAC certification within 1 year
Mar 08, 2024
Full Time
Salary: $39,382 Postion posted until filled General Description and Classification Standards Employees in this positions oversee a number of tasks to ensure that regulation guidelines are being followed and regulations are being met. This will include reviewing records, reports, software and any other relevant programs and activities affected by regulations. Verifies all information stored on GCIC by monitoring validation reports from GCIC, completes form letters on each entry, and writes supplemental report to upgrade information. Supervision Received General supervision. Receives assignments and determines method and procedure. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Knowledge of pertinent federal, state, and local rules, regulations, ordinances, and other regulatory standards applicable to the work. Skill in researching, compiling, and summarizing data and information materials. Ability to organize work, establish priorities, meet established deadlines, and follow up on assignments with a minimum of direction. Verifies GCIC/NCIC entries as well as maintaining and updating the GCIC/NCIC computer system. Conducts criminal history checks as needed to process case files and other requests. Enters or retrieves information from computer as required; maintains up-to-date knowledge of entry and removal of records information involved with computer system. Files criminal reports, fingerprint cards, photographs and other miscellaneous information. Maintains and updates complex filing and cross-reference/index systems for all documents, records and/or reports; processes public records requests within cope of authority. Prepares for and participates in the triennial GBI/FBI onsite and electronic audits Analyzes and evaluates data fields of GCIC/NCIC records in department. Inquiries against confidential criminal justice data bases for compliance with the Rules of the GCIC Council, federal and state laws and operational procedures. Analyzes/evaluates data elements from statistically samples through the GBI Validation portal. Records entries in criminal justice data bases for compliance with appropriate Rules of the GCIC Council, laws, regulations and operational policies. Prepares reports, ensuring the accuracy of the data and makes corrections as needed Decision Making Uses independent judgment in routine and non-routine situations. May interpret organizational policies and recommend exceptions. Knowledge, Skills & Abilities Attention to detail and strong communication, analytical and decision-making skills are among the most important traits to be successful in this position. The ability to work both individually and in teams is also important. Must be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Must be able to pass a background check. Minimum Qualifications - Education and Experience High School diploma or GED required: supplemented by one (2) years of clerical, administrative support, and or record management experience and/or training; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Licensures and Certifications Full GCIC/NCIC Certification within 6 months. TAC certification within 1 year
MASSACHUSETTS TRIAL COURT
Somerville, Massachusetts, United States
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-26
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-26