Associate Director, Student Health & Wellness Services (63073)

  • California State Polytechnic University Pomona
  • Pomona, California
  • Aug 15, 2021
Full Time Administration and Management Public Health

Job Description

Associate Director, Student Health & Wellness
Type of Appointment: Full-time, Management Personnel Plan (MPP II)

Salary Range: Commensurate with Qualifications and Experience

Recruitment Closing Date: Open Until Filled
First Review: February 19, 2021
REQUIRED (All candidates must submit the following)

An on-line application

A letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement

A current résumé or curriculum vitae

Three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position.

Student Health & Wellness Services is an organizational unit within the Division of Student Affairs, Student Health & Wellbeing. The unit strives for excellence in student services. The mission of Student Health and Wellness Services is to promote students' healthy lifestyles and academic success by providing quality medical, psychological, and wellness services. The department provides ambulatory health care, health education programs, prevention and healing services to students of Cal Poly Pomona.

The Associate Director of Student Health and Wellness Services will provide Personnel Management of Administrative Services and supervise the following distinct functional areas:

1. Administrative Support: Staffed by an Administrative Assistant II. Oversees duties of the Administrative Assistant related to personnel and payroll reporting activity, administrative and operational duties in support of the Administrative Leadership Team and SHWS staff.

2. Medical Reception: Staffed by three clinical receptionists, oversee all appointment scheduling, cashiering, receipt of incoming calls and coordination with Acute Care RN for best access options. Reconcile cash drawer on a daily basis. Place holds on student records when payment has not been made for services rendered.

3. Medical Records: Staffed by one Health Records Technician who produces medical as requested by patients, processes subpoenas for medical records, provides medical referrals to students requiring specialty care and obtain pharmaceuticals through the Prescription Assistance Program.

4. Radiology: Staffed by one Radiologic Technician who is licensed to perform x-rays studies as ordered by clinical staff. The Radiologic Technician also supports immunization verification, especially related to TB screening as available.

5. Pharmacy: Staffed by one Pharmacist-in-Charge and one Temporary Pharmacist who is licensed to dispense medication as ordered by clinicians. The Pharmacist-in-Charge is responsible for audits to ensure compliance with the State Board of Pharmacy.

6. Laboratory: Staffed by the Lead Clinical Laboratory Scientist and two Clinical Laboratory Scientists who perform a variety of low to moderate level complexity tests to diagnose and treat various illnesses inherent to this population.

The incumbent will provide input to the Director for approval of absence requests to ensure adequate coverage for clinic needs; responsible for interviewing, hiring, orientation and evaluations of staff in the distinct departments listed above; responsible for the analysis, interpretation, revision and distribution of Student Health Services policies and procedures and other governing rules and regulations such as the AAAHC accreditation, Chancellor's Office reporting requirements; Executive Order 943 implementation; State licensure for Student Health Services and its ancillary services; coordinates with clinical, nursing and other ancillary departments to ensure interconnectedness and teamwork; serve as an integral member of the Administrative Leadership Team; serve on various ad hoc or standing committees, including the Lab Committee; represent the business operations component of Student Health & Wellness Services in internal and external meetings; provide leadership to meet those objectives; serve as the primary personnel and payroll specialist, including licensure verification, credentialing, appointment and re-appointment of Clinicians to the medical staff, continuing medical education and professional development; advise on all travel arrangements for staff at Student Health Services; foster a strong service culture within the unit through modeling and mentoring of the administrative personnel supervised; perform a variety of personnel functions in direct support of Student Health Services and in a liaison capacity with the Human Resources Department; assure that attendance and payroll documents for staff and students at Student Health are appropriately completed and submitted to Payroll Services before specified deadlines; and serve as liaison to Payroll on issues and concerns.

The incumbent will provide budget Analysis, planning and reporting: develop, maintain and analyze financial data including budget planning, expenditure projections and reporting; early identification of budget issues and responses to requests for reports and data; supervise and monitor the delegated purchasing system for all departments; responsible for general oversight of all accounts: Mandatory Student Health fee Fund annual revenue, Health Facilities Fee Fund annual revenue and reserves, Foundation accounts; oversee Basic Needs grant funding in conjunction with Director; supervise all billing systems, aging reports for student accounts, and reporting of monthly state sales tax; serve as a resource to all staff to identify and recommend budgetary problem resolutions; serve as an expert resource on equipment and supply procurement; maintain property and inventory control systems; serve as the Approving Official for the State procurement care program for department heads and oversees and reconciles the monthly statements of the card holders; grant coordination and evaluation; coordinate the research, budget development and submission of internal and external grant funding sources in conjunction with the Director; and will be responsible for grant expenditures, budget tracking and reports.

The incumbent will provide reports and special projects: maintain and update SHWS policies and procedures; develop and maintain statistical reports for internal and external audiences; participate and complete internal and external surveys related to Student Health Services and college health for benchmarking and performance improvement studies as resource and reference for quality improvement studies; conduct problem analysis of various issues and reports to the Director or Administrative Leadership Team; conduct workload analysis studies; prepare annual CSU performance improvement studies as required by the Chancellor's Office; prepare reports on demand for constituencies including the Vice President, Associate Vice President, Student Health Advisory Committee, University Budget Advisory Committee and the University Fee Advisory Committee; contract Administration, Facility Maintenance and Procurement for the Building 46; responsible for the administration of a wide variety of contracts including both services required and those services provided; develop contract criteria and bid specifications; responsible for the acquisitions of bids for services and interagency agreements; responsible for identifying, planning and preparation of recommendations for complex facility modification such as carpeting, painting, internal and external signage, modular furniture selection and installation; work in a collaborative manner with Department Heads for major equipment purchases that may be required for Radiology, Lab or Pharmacy and facilitates prompt payment for these services; responsible for conducting internal and external audits and inspections; and will coordinate quarterly fire drills and building safety inspections; schedule, coordinate and conduct annual fire and safety inspection with the Fire Marshall and the Environmental Health and Safety Department.

The incumbent will oversee the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC) accreditation process; prepare the yearly self-assessments and makes assignments as needed for the various standards for staff to review; responsible for submitting all required paperwork to apply for re-accreditation in a timely manner; and work to ensure that the department meets the standards established by the American College Health Association (ACHA) and AAAHC.

Bachelor's Degree in a health, healthcare, student affairs, or education related field AND three (3) years of professional supervisory/project management/leadership experience. Experience working in student services in a higher education setting or healthcare in a complex organization; and experience including budget control and/or development of diverse and extensive administrative guidelines for varied office operations.

Master's degree in a health, healthcare, student affairs, or education related field; familiarity with the Health Insurance Portability and Accountability Act (HIPAA), accreditation processes in ambulatory care or student services settings, and working in a union environment; and the ability to prepare and present oral and written reports/data for a variety of audiences and purposes is preferred.

Salary is competitive and includes a comprehensive benefits package. Salary is competitive and commensurate with qualifications and experience. This is a Management Personnel Plan Level II position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, an excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance and retirement benefits.

Review of complete applications will begin February 19, 2021 and will continue until the position is filled. For application information and materials, visit our website at and refer to Job ID # 63073. All candidates must submit: (1) a formal University application (2) a letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement; (3) a current résumé or curriculum vitae; and (4) the names, titles, addresses and telephone numbers of three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position.

A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry.

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:
Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information.


The person holding this position is considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.
Closing Date/Time: Open until filled

Job Address

Pomona, California 91768 United States View Map