Employee Labor Relations Specialist (63074)

  • California State Polytechnic University Pomona
  • Pomona, California
  • Jun 01, 2021
Full Time Human Resources and Personnel

Job Description

Type of Appointment: Full-time, Probationary
Collective Bargaining Unit: Confidential Classes - (C99)

Classification Salary Range: $4,233 - $9,514 per month
Anticipated hiring range: $7,500 - $7,916 per month

Recruitment Closing Date: Open Until Filled


Within the Employee and Organizational Development and Advancement department (EODA), the Office of Employee/Labor Relations & Compliance serves the University as a strategic partner and key resource office in support of the University's Strategic Initiative to advance organizational development and employee excellence by developing proactive strategies and solutions in addressing employee and labor relation opportunities. Our goal is to create positive, professional, and effective working relationships at Cal Poly Pomona. The Employee/Labor Relations team acts as both an informational resource and liaison, for formal and informal interactions, between stakeholders, to ensure the appropriate application of legal, regulatory, policy, and union contract interpretation. This includes investigations, corrective and disciplinary action, performance management, and conflict mediation/facilitation functions for Non-represented, Represented, Temporary, Confidential, and Management Personnel Plan employee groups. The Employee/Labor Relations & Compliance team also includes the Workers' Compensation and Accessibility & Reasonable Accommodations (ADA) Offices. Represented units include California State University Employees Union (CSUEU), Academic Professionals of California (APC), Teamsters Local 2010, Statewide University Police Association (SUPA), and Union of American Physicians and Dentists (UAPD).


Under the supervision of the Employee/Labor Relations Director, the Employee/Labor Relations Specialist works in a fast pace, highly confidential, and customer-focused team environment. While engaging in day-to-day activities, the Employee/Labor Relations Specialist demonstrates EODA's mission, vision, and purpose to, "continually strive to be an employer of choice, inspire best in class performance, be a trusted advisor, create cross functional collaborative relationships, lead continuous improvement, and support the whole person."

Responsibilities include:

• Guided by applicable Collective Bargaining Agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employee/Employer Relations Board, legal rulings, federal/state law, and human resource best practices, provides subject matter expertise in serving as a key point of contact and liaison for the university community, business partners, and external agencies, demonstrating a high level of confidentiality, accuracy, tact, and discretion in all interactions. The Employee/Labor Relations Specialist should instill professionalism, trust, and exceptional customer service promoting positive employer-employee relationships and a high level of employee engagement.

• Thoroughly researches, analyzes, and interprets eight (8) staff collective bargaining agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employment Relations Board, legal rulings, and federal and state law. Prepares complex and detailed investigative reports, PowerPoint presentations, Excel spreadsheets, email communications, draft corrective action memorandums, employment action documents, and other analysis of a confidential and sensitive nature. Maintains case management system. Assists Director and Manager with Employee/Labor Relations & Compliance work activities.

• Counsels and assists with determining the appropriate implementation of interim remedies, work performance management techniques, progressive discipline, interpersonal employee issues, large-scale organizational matters, and partners with internal units to monitor cases involving Leaves of Absence, medical restrictions, Workers' Compensation, Accessibility and Reasonable Accommodation, Directed Medical, Threat Assessment, and other employment actions consistent with applicable Collective Bargaining Agreement, CSU and CPP policy, CSU Coded Memorandum, CSU Technical Letters, federal/state law, and human resource best practices.

• Manages a complex caseload of administrative investigations, by leading and providing detailed and comprehensive investigative reports, which contain factual and objective support for conclusions and tailored recommendations, creative solutions, and ensuring implementation of identified action items. Provides accurate and timely briefings regarding pending and completed ELR cases, investigations, inquires, or other personnel matters, such as interim remedies, triaging complaints, disciplinary process, performance management techniques, employee concerns, investigating policy violations, allegations of misconduct, work performance issues, collective bargaining agreement interpretation and grievances, and other human resource functions.

• Conducts New Hire Orientation, probationary and annual performance evaluation actions, Official Personnel File reviews, Exit Interviews, Union Leave Requests and reimbursements, Business Continuity Planning, Temporary-To-Permanent Status, Seniority Points calculations, Subpoena processing support, and serves on University committees. Acts as a backup to ADA Coordinator and/or Workers' Compensation Coordinator. Participates in providing training programs for administrators, managers, leads, and staff.

• Prepares, reviews, and coordinates documents and exhibits, for Employee/Labor Relations cases, associated with DFEH/EEOC/DOL and civil litigation. Attends and participates at various levels, with formal/informal complaint meetings, administrative hearings, Weingarten meetings, grievances, appeals, Notice of Adverse Action, State Personnel Board hearings, Public Employment Relations Board hearings, Non-Retention, Reconsideration, Coleman Hearings, Meeting-&-Confer sessions, Arbitrations, and other due process activities.


Required Skills

Bachelor's degree from an accredited college or university in public administration, human resources management, business administration, psychology or other closely related fields, or an equivalent combination of work experience AND a minimum of 5 years in a responsible Human Resources position or related field with progressive levels of experience and responsibility. Working knowledge of Human Resources policies, procedures, and best practices.

The candidate must have a proven ability to multi-task, prioritize, organize, and complete multiple competing priorities, projects, and meetings, while meeting deadlines; strong working knowledge of human resource regulations, and bargaining agreements; ability to conduct effective and detailed investigations, including experienced interviewing skills; strong professional business writing skills, evidenced through attention to detail and clarity. Ability to analyzed and incorporate relevant policies, procedures and processes, coupled with the ability to interpret Memorandums of Understandings, federal and state laws, standard human resources policies and procedures; highly organized and results oriented; excellent planning, coordinating, and organizing skills; strong working knowledge of office computer technology and software applications, including Microsoft Office, Outlook, Word, PowerPoint, Excel, spreadsheet preparation and pie charts/graphs, ability to operate basic office equipment, such as copiers, scanners, etc. and proven ability to review data, analyze, provide findings, and make sound recommendations including big-picture considerations is required. Proven ability to interact and adapt to a diverse population with diverse personalities and positions on campus with polish and professionalism; advanced levels and use of Business English protocols in all verbal and written interactions while delivering excellent customer service; ability to be gracious even during tense, trying and/or challenging interactions; strong individual contributor and collaboratively in teams; Ability to demonstrate sensitivity and confidential at all times is required.


• Experience working in the California State University system or equivalent higher education system.
• Work experience in a Collective Bargaining environment working directly with union officers.
• Experience with conducting impartial workplace investigations and detailed report writing in the public sector.
• Customer- focused, manage complexity, action orientated, resourceful, collaborative, interpersonal savvy, manages conflict, nimble learning, situational adaptability, self-awareness, and continuous improvement and strategic mindset.


A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml

Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link for policy information. http://www.calstate.edu/EO/EO-1108.html


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html

Closing Date/Time: Open until filled

Job Address

Pomona, California 91768 United States View Map