Sheriff's Communications Dispatcher II Trainee

  • San Bernardino, California
  • Mar 16, 2021
Full Time Dispatch and Telecommunications Public Safety
  • Salary: $40,435.20 - $54,288.00 Annually USD

Job Description

The Job


The Sheriff's Department is recruiting for Advanced Communications Dispatchers who dispatch emergency vehicles to incidents involving public safety. Positions are primarily located in Rialto and Victorville.

For more detailed information, refer to the Sheriff's Communications Dispatcher II Trainee job description.

*Salary increases contingent upon assessed values for prior fiscal year.

POST Differential pay - Intermediate POST Certificate ($1.00/hr) or Advanced POST Certificate ($1.50/hr)


1) Promotion: Sheriff's Communications Dispatcher II Trainees are eligible for promotion to Sheriff's Communications Dispatcher II ( $51,376.00 - $70,532.80 Annually ) upon meeting the minimum requirements for that class including successful completion of a 40-hour computer-aided dispatching system training course, a 120-hour P.O.S.T. certified basic complaint/dispatcher course, and Department of Justice certified CLETS and DMV courses, and receiving a satisfactory work performance evaluation. Incumbents must promote within eighteen (18) months or be terminated.
2) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check and polygraph. May also include a psychological evaluation.
3) Shift: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, or be on call for work, on weekends, holidays, and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination.
4) Availability: This department is a "24/7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends.

Minimum Requirements

Experience: One of the following
Option A: Six (6) months full-time experience (within the past year) as a San Bernardino County Sheriff's Communications Dispatcher I who has achieved regular status in that position.
Option B: Twelve (12) months of emergency call intake or dispatching experience within the past five (5) years using a computer-aided dispatching system in a communications center with a law enforcement agency.

-- AND --

These positions require typing skills of 35 wpm. Indicate typing speed on the application . A recent certificate of typing speed may be required at the interview.

Desired Qualifications

An excellent candidate for this position will have one (1) year of 911/Call Intake experience and one (1) year of experience in dispatching peace officers and other emergency personnel to routine and emergency service calls, while prioritizing calls, monitoring locations and status, and keeping other personnel informed. This person will also have certificates showing successful completion of a 40-hour computer-aided dispatching system training course, a 120-hour P.O.S.T. certified basic complaint/dispatcher course, and Department of Justice certified CLETS and DMV courses.

Selection Process

Examination : Candidates who meet the minimum qualifications will be invited to participate in the Criti-Call performance exam. This exam is administered online and consists of an evaluation of the following:
  • Decision Making
  • Keyboarding
  • Data Entry
  • Call Summarization
  • Cross Referencing
  • Memory Recall
  • Map Reading
  • Prioritization
  • Sentence Clarity
  • Reading Comprehension

Successful candidates will be placed on the eligible list for six (6) months .

Application Procedure : Applications will be accepted continuously. Interested applicants are encouraged to ( Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.)

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the closing of this recruitment. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

Please click HERE for important Applicant Information and the County Employment Process .
Closing Date/Time:

Job Address

San Bernardino, California United States View Map