SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Department of Risk Management is recruiting for Claims Assistants who assist Workers' Compensation Adjusters with routine aspects of complex cases. Duties include the following: obtain and document disability status, return to work dates, work restrictions and follow-up appointment information; maintain benefit payment cards; process and cycle computer payments; and calculate benefit rates. For more detailed information, please refer to the Claims Assista nt job description. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience - Applicants must meet one of the following options: Option 1 Twelve (12) months of workers' compensation experience in a private or public sector claims management environment, performing routine clerical tasks, which included performing basic arithmetical calculations, data entry, composing correspondence, providing information to the public, and preparing, maintaining, organizing and processing claimant files and other paperwork. Option 1 Substitution: Successful completion of courses taken to satisfy requirements for an Insurance Education Association (WCCA) certificate (or comparable coursework involving State of California workers' compensation laws) may be substituted at a rate of one class for one month of experience, up to a maximum (6) months of the required experience OR completed college coursework in finance, accounting, biology, or paralegal studies may be substituted for experience at a rate of 12 semester (18 quarter) units for one month, up to six (6) months of experience. Classes/coursework may substitute for a maximum of 6 months of the required experience . If substituting coursework for experience, transcripts must be attached. Note: Qualifying coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. -OR- Option 2 Six (6) months of experience in a public sector claims management environment, which included calculating benefits, preparing benefit notices, and filing legal documents; -OR- six (6) months of experience in a private sector organization, which included processing workers' compensation billing, obtaining workers' compensation authorization, processing claim paperwork, and/or setting up workers' compensation claims. Desired Qualifications The ideal candidate will have extensive experience working in a public sector claims management environment, which included using Microsoft Office Suite (i.e, Word and Excel), computers, fax machines, and multi-line telephone systems. Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. It is to your advantage to provide as much relevant and detailed work experience as possible, as only the most highly qualified candidates, based on the evaluation results, may be referred for interview. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, May 3rd, 2024 . Do not refer to a resume as it will not be reviewed. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline . Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance, please click HE RE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings to allow e-mails from San Bernardino County through governmentjobs.com and from email addresses with the following domain "@hr.sbcounty.gov". Applicants are encouraged to check their e-mail frequently to learn of any additional information regarding this recruitment. Also, check your Government Jobs account for notifications. Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/3/2024 5:00 PM Pacific
Apr 21, 2024
Full Time
The Job The Department of Risk Management is recruiting for Claims Assistants who assist Workers' Compensation Adjusters with routine aspects of complex cases. Duties include the following: obtain and document disability status, return to work dates, work restrictions and follow-up appointment information; maintain benefit payment cards; process and cycle computer payments; and calculate benefit rates. For more detailed information, please refer to the Claims Assista nt job description. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience - Applicants must meet one of the following options: Option 1 Twelve (12) months of workers' compensation experience in a private or public sector claims management environment, performing routine clerical tasks, which included performing basic arithmetical calculations, data entry, composing correspondence, providing information to the public, and preparing, maintaining, organizing and processing claimant files and other paperwork. Option 1 Substitution: Successful completion of courses taken to satisfy requirements for an Insurance Education Association (WCCA) certificate (or comparable coursework involving State of California workers' compensation laws) may be substituted at a rate of one class for one month of experience, up to a maximum (6) months of the required experience OR completed college coursework in finance, accounting, biology, or paralegal studies may be substituted for experience at a rate of 12 semester (18 quarter) units for one month, up to six (6) months of experience. Classes/coursework may substitute for a maximum of 6 months of the required experience . If substituting coursework for experience, transcripts must be attached. Note: Qualifying coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. -OR- Option 2 Six (6) months of experience in a public sector claims management environment, which included calculating benefits, preparing benefit notices, and filing legal documents; -OR- six (6) months of experience in a private sector organization, which included processing workers' compensation billing, obtaining workers' compensation authorization, processing claim paperwork, and/or setting up workers' compensation claims. Desired Qualifications The ideal candidate will have extensive experience working in a public sector claims management environment, which included using Microsoft Office Suite (i.e, Word and Excel), computers, fax machines, and multi-line telephone systems. Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. It is to your advantage to provide as much relevant and detailed work experience as possible, as only the most highly qualified candidates, based on the evaluation results, may be referred for interview. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, May 3rd, 2024 . Do not refer to a resume as it will not be reviewed. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline . Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance, please click HE RE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings to allow e-mails from San Bernardino County through governmentjobs.com and from email addresses with the following domain "@hr.sbcounty.gov". Applicants are encouraged to check their e-mail frequently to learn of any additional information regarding this recruitment. Also, check your Government Jobs account for notifications. Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/3/2024 5:00 PM Pacific
Description THIS POSTING IS FOR THE ELECTIONS DEPARTMENT BUT MAY BE USED FOR OTHER DEPARTMENTS COUNTY-WIDE. Level I Under supervision, to learn, assist with, and perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to learn to operate and use computers and office equipment; and to do related work as required. Level II Under general supervision, to perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required. Level III Under general supervision, to perform a variety of the more difficult and complex office, administrative, and general support work for an assigned County department or work unit; to perform financial and statistical record keeping; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required. DISTINGUISHING CHARACTERISTICS Level I This is the entry, training, and first working level in the Office Assistant class series. Incumbents learn, assist with, and perform a variety of office, administrative, and general support work. This class is distinguished from Office Assistant II in that incumbents perform a lesser scope of assignments under closer supervision. When an incumbent has demonstrated sound work habits and sufficient skills, they may be promoted to the next higher level of Office Assistant II. Level II This is the second working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of office, administrative, and general support work which requires previous background and experience. This class is distinguished from Office Assistant I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County/department/unit functions, procedures, and policies. It is distinguished from Office Assistant III in that Office Assistant III incumbents perform more specialized and complex work and may have day-to-day responsibility for an assigned work area. Also, incumbents in the Office Assistant III class may provide lead direction and work coordination for other staff. Level III This is the advanced, specialized working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of the more difficult and complex office, administrative, and general support work. They may be assigned on-going responsibility for the office support functions of a work unit and provide lead direction and work coordination for other staff. This class is distinguished from Office Assistant II in that incumbents perform more complex work assignments and may be assigned work coordination and lead responsibilities. REPORTS TO Level I/II/III A variety of County supervisory or management positions, depending upon the department or program area where assigned. CLASSIFICATIONS SUPERVISED Level I/II This is not a supervisory class. Level III This is a work coordination and lead worker class. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff and the public. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Level I Learns and performs a variety of office, administrative, and general support assignments; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; learns and maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; may learn to update and maintain computerized records and generate reports; may learn and use spreadsheets and other special computer software; operates office equipment. Level II Performs a variety of office, administrative, and general support assignments Gathers, assembles, organizes, and tabulates data and information serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff Receives, sorts, and distributes mail Maintains and updates records and information retrieval systems Records and logs invoices, claims, and other documents Types/word processes and proofreads a variety of documents and material May work on special reports, projects, and publications May assist with maintaining family support and/or public assistance records May update and maintain computerized records and generate reports May use spreadsheets and other special computer software Operates office equipment. Level III Performs a variety of the more complex office, administrative, and general support assignments; may be assigned day-to-day responsibility for the office support functions of a work unit; may provide lead direction and work coordination for assigned staff; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; completes and mails income verifications; updates and maintain computerized records and generates reports; may prepare and file court papers; may assist with preparing Court Reports; may prepare Juvenile In-Custody reports; may develop and maintain chronological activity records of people on special programs; may log in and process applications and documents; calculates fees for permits; develops computer records; may assist with compiling agenda packets for a Board or Commission; may take and transcribe meeting minutes; schedules appointments for staff; may process time sheets for a work units; develops and maintains deposit and receipt records; may review and maintain clinic files; uses spreadsheets and other special computer software; performs special assignments related to the Department and unit where assigned; operates office equipment. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Level I Some training in office skills is desirable. Level II One year of previous administrative, office, and general support work experience comparable to that of an Office Assistant I with San Benito County. Level III Two years of previous administrative, office, and general support work experience comparable to that of an Office Assistant with San Benito County. Special Requirements: Some positions may have additional departmental requirements. Knowledge Of/Ability To Knowledge of: Level I Correct English usage, spelling, grammar, and punctuation. Basic mathematics. Level II Policies and procedures of the Department and unit where assigned. Good public relations techniques. Maintenance of files and information retrieval systems. Computers and software used in office and administrative support work. Modern office methods and procedures. Correct English usage, spelling, grammar, and punctuation. Basic mathematics. Level III Policies and procedures of the Department and unit where assigned. Thorough knowledge of specialized areas of office support where assigned. Good publicrelations techniques. Maintenance of files and information retrieval systems. Computers and software used in office and administrative support work. Modern office methods and procedures. Correct English usage, spelling, grammar, and punctuation. Basic mathematics. Principles of work coordination, planning, and lead direction. Ability to: Level I Learn and perform a variety of administrative, office, and general support work with minimal guidance and supervision. Read, interpret, and apply policies, procedures, and regulations. Follow oral and written directions. Type or use word processing software at an acceptable speed to meet production requirements. Gather and organize data and information. Maintain and update records and reports. Learn to operate a computer and use department software in the performance of assigned work. Operate and use office equipment. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned. Establish and maintain cooperative working relationships. Level II Perform a variety of administrative, office, and general support work with minimal guidance and supervision. Read, interpret, and apply policies, procedures, and regulations. Follow oral and written directions. Type or use word processing software at an acceptable speed to meet production requirements. Gather and organize data and information. Maintain and update records and reports. Operate a computer and use department software in the performance of assigned work. Operate and use office equipment. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned. Establish and maintain cooperative working relationships. Level III Maintain on-going responsibility for the office support functions of an assigned work area or unit. Perform a variety of complex administrative, office, and general support work with minimal guidance and supervision. Read, interpret, and apply policies, procedures, and regulations. Follow oral and written directions. Type or use word processing software at an acceptable speed to meet production requirements. Gather and organize data and information. Maintain and update records and reports. Operate a computer and use department software in the performance of assigned work. Operate and use office equipment. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned. Establish and maintain cooperative working relationships. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 How much experience do you have with administrative, office and general support work? 5 or more years 4 to less than 5 years 3 to less than 4 years 2 to less than 3 years 1 to less than 2 years No experience 04 Describe your level of proficiency with MS Outlook, Excel and Word. Advanced Intermediate Beginner N/A 05 How much experience do you have with file maintenance and record-keeping? A great deal of experience Some experience Very little experience No experience 06 How much experience do you have with administrative, office and general support work? 5 or more years 4 to less than 5 years 3 to less than 4 years 2 to less than 3 years Less than 2 years No experience 07 How much of your experience consists of public contact and in-person customer service? A great deal Some Very little None 08 Do you have experience working for a county or other local government agency? Yes No 09 Are you fluent in Spanish? Yes No 10 Do you have experience working with children in any professional capacity? Yes No 11 Describe any experience working with healthcare professionals. Required Question Closing Date/Time: 5/3/2024 5:00 PM Pacific
Apr 27, 2024
Full Time
Description THIS POSTING IS FOR THE ELECTIONS DEPARTMENT BUT MAY BE USED FOR OTHER DEPARTMENTS COUNTY-WIDE. Level I Under supervision, to learn, assist with, and perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to learn to operate and use computers and office equipment; and to do related work as required. Level II Under general supervision, to perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required. Level III Under general supervision, to perform a variety of the more difficult and complex office, administrative, and general support work for an assigned County department or work unit; to perform financial and statistical record keeping; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required. DISTINGUISHING CHARACTERISTICS Level I This is the entry, training, and first working level in the Office Assistant class series. Incumbents learn, assist with, and perform a variety of office, administrative, and general support work. This class is distinguished from Office Assistant II in that incumbents perform a lesser scope of assignments under closer supervision. When an incumbent has demonstrated sound work habits and sufficient skills, they may be promoted to the next higher level of Office Assistant II. Level II This is the second working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of office, administrative, and general support work which requires previous background and experience. This class is distinguished from Office Assistant I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County/department/unit functions, procedures, and policies. It is distinguished from Office Assistant III in that Office Assistant III incumbents perform more specialized and complex work and may have day-to-day responsibility for an assigned work area. Also, incumbents in the Office Assistant III class may provide lead direction and work coordination for other staff. Level III This is the advanced, specialized working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of the more difficult and complex office, administrative, and general support work. They may be assigned on-going responsibility for the office support functions of a work unit and provide lead direction and work coordination for other staff. This class is distinguished from Office Assistant II in that incumbents perform more complex work assignments and may be assigned work coordination and lead responsibilities. REPORTS TO Level I/II/III A variety of County supervisory or management positions, depending upon the department or program area where assigned. CLASSIFICATIONS SUPERVISED Level I/II This is not a supervisory class. Level III This is a work coordination and lead worker class. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff and the public. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Level I Learns and performs a variety of office, administrative, and general support assignments; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; learns and maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; may learn to update and maintain computerized records and generate reports; may learn and use spreadsheets and other special computer software; operates office equipment. Level II Performs a variety of office, administrative, and general support assignments Gathers, assembles, organizes, and tabulates data and information serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff Receives, sorts, and distributes mail Maintains and updates records and information retrieval systems Records and logs invoices, claims, and other documents Types/word processes and proofreads a variety of documents and material May work on special reports, projects, and publications May assist with maintaining family support and/or public assistance records May update and maintain computerized records and generate reports May use spreadsheets and other special computer software Operates office equipment. Level III Performs a variety of the more complex office, administrative, and general support assignments; may be assigned day-to-day responsibility for the office support functions of a work unit; may provide lead direction and work coordination for assigned staff; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; completes and mails income verifications; updates and maintain computerized records and generates reports; may prepare and file court papers; may assist with preparing Court Reports; may prepare Juvenile In-Custody reports; may develop and maintain chronological activity records of people on special programs; may log in and process applications and documents; calculates fees for permits; develops computer records; may assist with compiling agenda packets for a Board or Commission; may take and transcribe meeting minutes; schedules appointments for staff; may process time sheets for a work units; develops and maintains deposit and receipt records; may review and maintain clinic files; uses spreadsheets and other special computer software; performs special assignments related to the Department and unit where assigned; operates office equipment. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Level I Some training in office skills is desirable. Level II One year of previous administrative, office, and general support work experience comparable to that of an Office Assistant I with San Benito County. Level III Two years of previous administrative, office, and general support work experience comparable to that of an Office Assistant with San Benito County. Special Requirements: Some positions may have additional departmental requirements. Knowledge Of/Ability To Knowledge of: Level I Correct English usage, spelling, grammar, and punctuation. Basic mathematics. Level II Policies and procedures of the Department and unit where assigned. Good public relations techniques. Maintenance of files and information retrieval systems. Computers and software used in office and administrative support work. Modern office methods and procedures. Correct English usage, spelling, grammar, and punctuation. Basic mathematics. Level III Policies and procedures of the Department and unit where assigned. Thorough knowledge of specialized areas of office support where assigned. Good publicrelations techniques. Maintenance of files and information retrieval systems. Computers and software used in office and administrative support work. Modern office methods and procedures. Correct English usage, spelling, grammar, and punctuation. Basic mathematics. Principles of work coordination, planning, and lead direction. Ability to: Level I Learn and perform a variety of administrative, office, and general support work with minimal guidance and supervision. Read, interpret, and apply policies, procedures, and regulations. Follow oral and written directions. Type or use word processing software at an acceptable speed to meet production requirements. Gather and organize data and information. Maintain and update records and reports. Learn to operate a computer and use department software in the performance of assigned work. Operate and use office equipment. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned. Establish and maintain cooperative working relationships. Level II Perform a variety of administrative, office, and general support work with minimal guidance and supervision. Read, interpret, and apply policies, procedures, and regulations. Follow oral and written directions. Type or use word processing software at an acceptable speed to meet production requirements. Gather and organize data and information. Maintain and update records and reports. Operate a computer and use department software in the performance of assigned work. Operate and use office equipment. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned. Establish and maintain cooperative working relationships. Level III Maintain on-going responsibility for the office support functions of an assigned work area or unit. Perform a variety of complex administrative, office, and general support work with minimal guidance and supervision. Read, interpret, and apply policies, procedures, and regulations. Follow oral and written directions. Type or use word processing software at an acceptable speed to meet production requirements. Gather and organize data and information. Maintain and update records and reports. Operate a computer and use department software in the performance of assigned work. Operate and use office equipment. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned. Establish and maintain cooperative working relationships. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 How much experience do you have with administrative, office and general support work? 5 or more years 4 to less than 5 years 3 to less than 4 years 2 to less than 3 years 1 to less than 2 years No experience 04 Describe your level of proficiency with MS Outlook, Excel and Word. Advanced Intermediate Beginner N/A 05 How much experience do you have with file maintenance and record-keeping? A great deal of experience Some experience Very little experience No experience 06 How much experience do you have with administrative, office and general support work? 5 or more years 4 to less than 5 years 3 to less than 4 years 2 to less than 3 years Less than 2 years No experience 07 How much of your experience consists of public contact and in-person customer service? A great deal Some Very little None 08 Do you have experience working for a county or other local government agency? Yes No 09 Are you fluent in Spanish? Yes No 10 Do you have experience working with children in any professional capacity? Yes No 11 Describe any experience working with healthcare professionals. Required Question Closing Date/Time: 5/3/2024 5:00 PM Pacific
State of Missouri
Jefferson City, Missouri, United States
Why you'll love this position: A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they're good neighbors. We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program Some positions are eligible for a shift differential of $173.34 semi-monthly, which is provided to employees with shifts that begin on or between 12:00pm (noon) and 5:00am, and who work at a 24/7 worksite (i.e. institution, transition center, supervision center, or command center), or whose work requires regular visits to these locations. If selected for interview, eligibility may be discussed at that time with the hiring manager. The Department of Corrections is the only State agency that currently offers a guaranteed 1% pay increase for every two years of service up to 20 years! What you'll do: Performs independent functions requiring the application of expertise relating to human resources/ personnel/payroll; supervises and trains staff in a personnel office; assigns and reviews work; approves leave requests; and completes annual performance appraisals Assists in hiring activities: posting job opportunities/scheduling interviews/screening applicant information to verify eligibility/checking references/requesting required background checks/ensuring that appointments made are in compliance with State law Coordinates new hire orientation with staff; disseminates information regarding employee benefits; informs employees of policies and procedures; responds to a variety of personnel and payroll questions; arranges for necessary vaccinations (i.e., Hepatitis) and/or health screenings (i.e., Tuberculosis skin tests) Enters and updates employee personnel actions/contact information/deductions/tax withholdings into the payroll system; coordinates and/or supervises timekeeping activities; generates personnel and payroll information reports and verifies accuracy; reviews leave balances for accuracy; reviews compensatory time for compliance with Fair Labor Standards Act (FLSA); monitors Family and Medical Leave Act (FMLA) and shared leave usage; assists with compensatory time and annual leave payouts; oversees and ensures the accurate and timely preparation and processing of a variety of payroll and personnel transactions and related documents; processes personnel transactions and ensures compliance with rules and regulations; contacts appropriate agency personnel staff to resolve discrepancies by recommending action codes and/or other information necessary to authorize pending transactions Assists in collecting/verifying/submitting necessary information for position allocation and reallocation requests; assigns and tracks position codes; enters position information into payroll system; performs position maintenance; creates and updates organizational charts; Processes position transactions and ensures compliance with policies, procedures, and/or allocation determinations; contacts appropriate agency personnel staff to resolve discrepancies by recommending appropriate information necessary to authorize pending transactions Completes initial injury reports for work-related accidents and submits workers' compensation claims; Maintains personnel files and other confidential information; exercises independent judgment and action in the performance of duties under general supervision; exercises independent judgment and action in the performance of duties under general supervision Performs other related work as assigned All you need for success: Minimum Qualifications: One or more years of Administrative Support Assistant (SOSA) experience with a primary focus in human resources/personnel administration with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency OR Four or more years of office experience, including one or more years of complex experience with a primary focus in hiring activities, personnel and payroll transactions, time and leave accounting, or other related human resources/personnel administration activities, and possession of a high school diploma or proof of high school equivalency (Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the general experience at a rate of 30 earned credit hours for one year) All requested documents MUST be received by the closing date listed. The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction. If you have questions about this position please contact: DOC.Employment@doc.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-05-08
Apr 25, 2024
Full Time
Why you'll love this position: A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they're good neighbors. We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program Some positions are eligible for a shift differential of $173.34 semi-monthly, which is provided to employees with shifts that begin on or between 12:00pm (noon) and 5:00am, and who work at a 24/7 worksite (i.e. institution, transition center, supervision center, or command center), or whose work requires regular visits to these locations. If selected for interview, eligibility may be discussed at that time with the hiring manager. The Department of Corrections is the only State agency that currently offers a guaranteed 1% pay increase for every two years of service up to 20 years! What you'll do: Performs independent functions requiring the application of expertise relating to human resources/ personnel/payroll; supervises and trains staff in a personnel office; assigns and reviews work; approves leave requests; and completes annual performance appraisals Assists in hiring activities: posting job opportunities/scheduling interviews/screening applicant information to verify eligibility/checking references/requesting required background checks/ensuring that appointments made are in compliance with State law Coordinates new hire orientation with staff; disseminates information regarding employee benefits; informs employees of policies and procedures; responds to a variety of personnel and payroll questions; arranges for necessary vaccinations (i.e., Hepatitis) and/or health screenings (i.e., Tuberculosis skin tests) Enters and updates employee personnel actions/contact information/deductions/tax withholdings into the payroll system; coordinates and/or supervises timekeeping activities; generates personnel and payroll information reports and verifies accuracy; reviews leave balances for accuracy; reviews compensatory time for compliance with Fair Labor Standards Act (FLSA); monitors Family and Medical Leave Act (FMLA) and shared leave usage; assists with compensatory time and annual leave payouts; oversees and ensures the accurate and timely preparation and processing of a variety of payroll and personnel transactions and related documents; processes personnel transactions and ensures compliance with rules and regulations; contacts appropriate agency personnel staff to resolve discrepancies by recommending action codes and/or other information necessary to authorize pending transactions Assists in collecting/verifying/submitting necessary information for position allocation and reallocation requests; assigns and tracks position codes; enters position information into payroll system; performs position maintenance; creates and updates organizational charts; Processes position transactions and ensures compliance with policies, procedures, and/or allocation determinations; contacts appropriate agency personnel staff to resolve discrepancies by recommending appropriate information necessary to authorize pending transactions Completes initial injury reports for work-related accidents and submits workers' compensation claims; Maintains personnel files and other confidential information; exercises independent judgment and action in the performance of duties under general supervision; exercises independent judgment and action in the performance of duties under general supervision Performs other related work as assigned All you need for success: Minimum Qualifications: One or more years of Administrative Support Assistant (SOSA) experience with a primary focus in human resources/personnel administration with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency OR Four or more years of office experience, including one or more years of complex experience with a primary focus in hiring activities, personnel and payroll transactions, time and leave accounting, or other related human resources/personnel administration activities, and possession of a high school diploma or proof of high school equivalency (Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the general experience at a rate of 30 earned credit hours for one year) All requested documents MUST be received by the closing date listed. The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction. If you have questions about this position please contact: DOC.Employment@doc.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-05-08
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran’s Preference. To apply for County examinations - All applications for County examinations must be submitted through the County’s online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County’s pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications VETERAN SERVICES REPRESENTATIVE I Licensing and Certification: Possession of, or ability to obtain, a valid California Driver's License. Education and Experience: Two (2) years of full-time responsible work experience in providing program services and performing a variety of office and administrative support work. Previous experience with public contact work is required. Previous experience with veteran services and claims processing is highly desirable. VETERAN SERVICES REPRESENTATIVE II Licensing and Certifications: Possession of, or ability to obtain, a valid California Driver's License. Education and Experience: One (1) year of full-time experience performing veteran service work comparable to that of a Veteran Services Representative I with the County of Lake. Job Description VETERAN SERVICES REPRESENTATIVE I DEFINITION Under direct supervision, assists with coordinating, administering, and providing a program of veteran services and benefits as provided by federal, state, and local agency monies and regulations; counsels and advises veterans and dependents on their benefits; performs complex office support work; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry and training level in the Veteran Services Representative series. Incumbents work under relatively close supervision performing the more basic assignments. This class is distinguished from Veteran Services Representative II by the fact that incumbents are mainly working in a training and learning capacity under closer guidance and supervision. Positions in the Veteran Services Representative series are flexibly staffed. Incumbents may advance to the higher level after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Assistant Veteran Services Officer or Veteran Services Officer. Exercises no supervision over staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Assists with coordinating and administering a program of veteran services under the guidelines of federal and state agencies. Counsels and assists veterans and their dependents with initiating, developing, and processing claims for disability compensation, pensions, insurance benefits, vocational rehabilitation, hospitalization, medical care, loan guarantee benefits, and civil service benefits. Refers clients to appropriate local, state, or federal agencies and/or community service agencies in cases involving other veteran-related benefits. Interprets, explains, and ensures proper application of local, state, or federal laws, rules, and regulations pertaining to veteran's benefits. Procures necessary information, records, and affidavits to support claims. Assists with the preparation of appeals to denials of veteran benefits and claims. Maintains current knowledge of changes in laws and regulations affecting veteran benefits. Develops and maintains communication and contact with local organizations concerned with veteran programs. Assists with the development and distribution of information concerning veteran benefits and programs related to education, disability, pensions, employment, and loans. Assists with the development and administration of the veteran services program budget and monitors expenditures. Maintains records and prepares reports for veteran services program functions for veterans and their families. Performs a variety of records maintenance and specialized office support assignments related to the veteran services program. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Policies, operations, and functions of the veteran services program. Laws, rules, regulations, and policies affecting veteran services and assistance. Community resources and local agencies related to veteran services and their dependents. Interviewing and counseling techniques. Benefits, services, and programs available to veterans, surviving spouses, and dependents. Principles and procedures for filing benefits claims. Budget development and control. Customer service principles and techniques. Modern office methods, filing systems, and procedures. Written and oral communications skills. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Read, interpret, apply, and explain federal and state laws, rules, and regulations governing veterans benefits and services. Provide effective counseling regarding benefits and services to veterans. Research, analyze, and develop documentation for claims. Perform a variety of difficult and complex office and administrative support assignments. Interview effectively and gather necessary information. Prepare or assist clients in the preparation of appropriate forms and correspondence. Collect, compile, and analyze a variety of information. Assist with budget development and administration. Type or use word processing software at sufficient speed to accomplish work assignments. Communicate effectively, both orally and in writing. Effectively represent the veteran services program in responding to inquiries, providing assistance and dealing with public and community organization concerns about veteran services. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certification: Possession of, or ability to obtain, a valid California Driver's License. Education and Experience: Two (2) years of full-time responsible work experience in providing program services and performing a variety of office and administrative support work. Previous experience with public contact work is required. Previous experience with veteran services and claims processing is highly desirable. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). VETERAN SERVICES REPRESENTATIVE II DEFINITION Under direct supervision, assists with coordinating, administering, and providing a program of veteran services and benefits as provided by federal, state, and local agency monies and regulations; counsels and advises veterans and dependents on their benefits; performs complex office support work; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level in the Veteran Services Representative series. Incumbents are expected to perform a wide range of veteran services work with minimal direction and supervision. This class is distinguished from Veteran Services Representative I by the fact that incumbents are expected to perform the full range of assignments with minimal guidance and supervision, including claims processing, counseling, and office support work. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Assistant Veteran Services Officer or Veteran Services Officer. Exercises no supervision of staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Assists with coordinating and administering a program of veteran services under the guidelines of federal and state agencies. Counsels and assists veterans and their dependents with initiating, developing, and processing claims for disability compensation, pensions, insurance benefits, vocational rehabilitation, hospitalization, medical care, loan guarantee benefits, and civil service benefits. Procures necessary information, records, and affidavits to support claims. Assists with the preparation of appeals to denials of veteran benefits and claims. Refers clients to appropriate local, state, or federal agencies and/or community service agencies in cases involving other veteran-related benefits. Interprets, explains, and ensures proper application of local, state, or federal laws, rules, and regulations pertaining to veteran's benefits. Maintains current knowledge of changes in laws and regulations affecting veteran benefits. Develops and maintains communication and contact with local organizations concerned with veteran programs. Assists with the development and distribution of information concerning veteran benefits and programs related to education, disability, pensions, employment, and loans. Assists with the development and administration of the veteran services program budget and monitors expenditures. Maintains records and prepares reports for veteran services program functions for veterans and their families. Performs a variety of records maintenance and specialized office support assignments related to the veteran services program. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Policies, operations, and functions of the veteran services program. Laws, rules, regulations, and policies affecting veteran services and assistance. Community resources and local agencies related to veteran services and their dependents. Interviewing and counseling techniques. Benefits, services, and programs available to veterans, surviving spouses, and dependents. Principles and procedures for filing benefits claims. Customer service principles and techniques. Budget development and control. Modern office methods, filing systems, and procedures. Proper English spelling, grammar, and punctuation. Written and oral communications skills. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Read, interpret, apply, and explain federal and state laws, rules, and regulations governing veterans benefits and services. Provide effective counseling regarding benefits and services to veterans. Research, analyze, and develop documentation for claims. Perform a variety of difficult and complex office and administrative support assignments. Interview effectively and gather necessary information. Prepare or assist clients in the preparation of appropriate forms and correspondence. Collect, compile, and analyze a variety of information. Assist with budget development and administration. Type or use word processing software at sufficient speed to accomplish work assignments. Communicate effectively, both orally and in writing. Effectively represent the veteran services program in responding to inquiries, providing assistance and dealing with public and community organization concerns about veteran services. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, a valid California Driver's License. Education and Experience: One (1) year of full-time experience performing veteran service work comparable to that of a Veteran Services Representative I with the County of Lake. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 5/14/2024 5:00 PM Pacific
Apr 30, 2024
Full Time
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran’s Preference. To apply for County examinations - All applications for County examinations must be submitted through the County’s online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County’s pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications VETERAN SERVICES REPRESENTATIVE I Licensing and Certification: Possession of, or ability to obtain, a valid California Driver's License. Education and Experience: Two (2) years of full-time responsible work experience in providing program services and performing a variety of office and administrative support work. Previous experience with public contact work is required. Previous experience with veteran services and claims processing is highly desirable. VETERAN SERVICES REPRESENTATIVE II Licensing and Certifications: Possession of, or ability to obtain, a valid California Driver's License. Education and Experience: One (1) year of full-time experience performing veteran service work comparable to that of a Veteran Services Representative I with the County of Lake. Job Description VETERAN SERVICES REPRESENTATIVE I DEFINITION Under direct supervision, assists with coordinating, administering, and providing a program of veteran services and benefits as provided by federal, state, and local agency monies and regulations; counsels and advises veterans and dependents on their benefits; performs complex office support work; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry and training level in the Veteran Services Representative series. Incumbents work under relatively close supervision performing the more basic assignments. This class is distinguished from Veteran Services Representative II by the fact that incumbents are mainly working in a training and learning capacity under closer guidance and supervision. Positions in the Veteran Services Representative series are flexibly staffed. Incumbents may advance to the higher level after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Assistant Veteran Services Officer or Veteran Services Officer. Exercises no supervision over staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Assists with coordinating and administering a program of veteran services under the guidelines of federal and state agencies. Counsels and assists veterans and their dependents with initiating, developing, and processing claims for disability compensation, pensions, insurance benefits, vocational rehabilitation, hospitalization, medical care, loan guarantee benefits, and civil service benefits. Refers clients to appropriate local, state, or federal agencies and/or community service agencies in cases involving other veteran-related benefits. Interprets, explains, and ensures proper application of local, state, or federal laws, rules, and regulations pertaining to veteran's benefits. Procures necessary information, records, and affidavits to support claims. Assists with the preparation of appeals to denials of veteran benefits and claims. Maintains current knowledge of changes in laws and regulations affecting veteran benefits. Develops and maintains communication and contact with local organizations concerned with veteran programs. Assists with the development and distribution of information concerning veteran benefits and programs related to education, disability, pensions, employment, and loans. Assists with the development and administration of the veteran services program budget and monitors expenditures. Maintains records and prepares reports for veteran services program functions for veterans and their families. Performs a variety of records maintenance and specialized office support assignments related to the veteran services program. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Policies, operations, and functions of the veteran services program. Laws, rules, regulations, and policies affecting veteran services and assistance. Community resources and local agencies related to veteran services and their dependents. Interviewing and counseling techniques. Benefits, services, and programs available to veterans, surviving spouses, and dependents. Principles and procedures for filing benefits claims. Budget development and control. Customer service principles and techniques. Modern office methods, filing systems, and procedures. Written and oral communications skills. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Read, interpret, apply, and explain federal and state laws, rules, and regulations governing veterans benefits and services. Provide effective counseling regarding benefits and services to veterans. Research, analyze, and develop documentation for claims. Perform a variety of difficult and complex office and administrative support assignments. Interview effectively and gather necessary information. Prepare or assist clients in the preparation of appropriate forms and correspondence. Collect, compile, and analyze a variety of information. Assist with budget development and administration. Type or use word processing software at sufficient speed to accomplish work assignments. Communicate effectively, both orally and in writing. Effectively represent the veteran services program in responding to inquiries, providing assistance and dealing with public and community organization concerns about veteran services. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certification: Possession of, or ability to obtain, a valid California Driver's License. Education and Experience: Two (2) years of full-time responsible work experience in providing program services and performing a variety of office and administrative support work. Previous experience with public contact work is required. Previous experience with veteran services and claims processing is highly desirable. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). VETERAN SERVICES REPRESENTATIVE II DEFINITION Under direct supervision, assists with coordinating, administering, and providing a program of veteran services and benefits as provided by federal, state, and local agency monies and regulations; counsels and advises veterans and dependents on their benefits; performs complex office support work; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level in the Veteran Services Representative series. Incumbents are expected to perform a wide range of veteran services work with minimal direction and supervision. This class is distinguished from Veteran Services Representative I by the fact that incumbents are expected to perform the full range of assignments with minimal guidance and supervision, including claims processing, counseling, and office support work. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Assistant Veteran Services Officer or Veteran Services Officer. Exercises no supervision of staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Assists with coordinating and administering a program of veteran services under the guidelines of federal and state agencies. Counsels and assists veterans and their dependents with initiating, developing, and processing claims for disability compensation, pensions, insurance benefits, vocational rehabilitation, hospitalization, medical care, loan guarantee benefits, and civil service benefits. Procures necessary information, records, and affidavits to support claims. Assists with the preparation of appeals to denials of veteran benefits and claims. Refers clients to appropriate local, state, or federal agencies and/or community service agencies in cases involving other veteran-related benefits. Interprets, explains, and ensures proper application of local, state, or federal laws, rules, and regulations pertaining to veteran's benefits. Maintains current knowledge of changes in laws and regulations affecting veteran benefits. Develops and maintains communication and contact with local organizations concerned with veteran programs. Assists with the development and distribution of information concerning veteran benefits and programs related to education, disability, pensions, employment, and loans. Assists with the development and administration of the veteran services program budget and monitors expenditures. Maintains records and prepares reports for veteran services program functions for veterans and their families. Performs a variety of records maintenance and specialized office support assignments related to the veteran services program. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Policies, operations, and functions of the veteran services program. Laws, rules, regulations, and policies affecting veteran services and assistance. Community resources and local agencies related to veteran services and their dependents. Interviewing and counseling techniques. Benefits, services, and programs available to veterans, surviving spouses, and dependents. Principles and procedures for filing benefits claims. Customer service principles and techniques. Budget development and control. Modern office methods, filing systems, and procedures. Proper English spelling, grammar, and punctuation. Written and oral communications skills. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Read, interpret, apply, and explain federal and state laws, rules, and regulations governing veterans benefits and services. Provide effective counseling regarding benefits and services to veterans. Research, analyze, and develop documentation for claims. Perform a variety of difficult and complex office and administrative support assignments. Interview effectively and gather necessary information. Prepare or assist clients in the preparation of appropriate forms and correspondence. Collect, compile, and analyze a variety of information. Assist with budget development and administration. Type or use word processing software at sufficient speed to accomplish work assignments. Communicate effectively, both orally and in writing. Effectively represent the veteran services program in responding to inquiries, providing assistance and dealing with public and community organization concerns about veteran services. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, a valid California Driver's License. Education and Experience: One (1) year of full-time experience performing veteran service work comparable to that of a Veteran Services Representative I with the County of Lake. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 5/14/2024 5:00 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is recruiting to fill multiple Civil Engineer (Office) vacancies in the Department of Public Works (OPW), Department of Transportation (OakDOT), and Planning & Building Department (PBD). The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. Why join the City of Oakland Public Works Department, Department of Transportation or Planning & Building Department? Would you like to use your engineering and other professional talents to help build Oakland's vibrant and sustainable infrastructure, provide responsive and trustworthy government services, and help advance racial equity in Oakland? Join the City's workforce to be a part of Oakland's emerging urban renaissance. Oakland is poised to experience continued growth and a corresponding upward demand for City services. Your work in this position will have an immediate impact on City operations. We are looking for someone who is: Creative, persistent, and excited to be part of a motivated and talented team that focuses on innovative and equitable solutions to challenging and technical problems Knowledgeable in civil engineering principles and practices and stays up to date with latest developments in technology and methodology Able to communicate and engage with individuals, stakeholders, and organizations in the public and the community Detail oriented to effectively review and interpret technical engineering plans and documents related to civil engineering Able to learn and navigate the unique challenges of advancing work in the public sector, respond effectively to urgent matters, and independently drive work forward to meet deadlines and achieve goals A critical thinker and strong communicator who works well in a collaborative team environment and can work independently. Able to succeed in managing a workload that requires prioritization of multiple projects and tasks with deadlines What you will typically be responsible for: Performing and leading professional civil engineering work, planning and designing streets, storm, sewer, and other public works facilities, acting as resident engineer on large engineering projects, reviewing land development plans and specifications, leading and directing staff including Assistant Engineers I & II, Technicians, Inspectors, and other assigned personnel. In Construction Management, you will serve as resident engineer on large and complex capital improvement construction projects. Coordinating capital improvement projects with contractors, stakeholders, utility companies, and other agencies. Overseeing or administering construction contracts, performing field inspections to ensure compliance with approved construction documents, checking plans and specifications for accuracy of design and completeness, and leadingstaff on construction sites . Reviewing and approving subdivision and land development proposals for compliance with engineering standards, processing applications for street/path vacations, encroachments, parklets, and easements, providing technical information, including code assistance to staff, design professionals, contractors, property owners and the public, and implementing new legislation as well as developing and implementing procedures as required. Performing structural analysis and design, calculating building valuation, interpreting codes and regulations, reviewing and approving plans and related documents for compliance with state and local building codes and regulations, and coordinating plan review processes with other departments and agencies. Providing lead, technical direction and training to assigned personnel. Assigning, monitoring, and evaluating the work of subordinate staff. You may supervise assigned personnel on construction sites, conduct performance evaluations, administer contracts for professional services, meet citizen groups and make oral presentations, and conduct meetings and workshops as needed. Preparing complex engineering reports, staff reports, and ordinances. Reviewing and interpreting documents of a technical nature related to the engineering of public works infrastructure as well as that of private development. Performing field work, including site inspections, measurements, and other field duties . Coordinating a response to emergencies or urgent issues related to public works including highways, railroads, bridges, buildings, and utility systems . Completing administrative and organizational tasks, managing project funding, including seeking and securing funding if needed for programs or projects, writing grant proposals and managing grants, securing and managing contracts with consultants and/or construction contractors, monitoring budgets, and reviewing and preparing City Council agenda materials. Training and supervising other City staff when assigned. Coordinating and collaborating with other City departments and divisions. Operating a computer to perform computer aided design. *Read the complete job description by clicking the link below. Civil Engineer (Office) *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: You will have an opportunity to deliver projects, programs, and services that contribute towards creating a city where diversity is maintained, racial disparities have been eliminated, and racial equity has been achieved. You will work with a diverse team to coordinate and deliver innovative capital projects and programs, and essential services to the public. You will have an opportunity to develop and implement capital projects, procedures, plans, and initiatives related to public works including highways, railroads, bridges, buildings, and utility systems. You will work in an environment where you're actively encouraged to grow as a professional within the organization to obtain licensure, certifications, and education. You will have the opportunity to ensure public health, safety, and accessibility of buildings in the City of Oakland.. A few challenges you might face in this job: You will be assessing and understanding the needs of stakeholders, including citizens, businesses, partner agencies, and the community to collaborate towards a shared outcome Capital projects with various funding sources present challenges with accelerated deadlines and delivery requirements Standard operating procedures and government functions for City services will take time to learn and understand Competencies Required: Professional & Technical Expertise: Applying technical subject matter to the job Critical Thinking: Analytically and logically evaluating information, propositions, and claims Mathematical Facility: Performing computations and solving mathematical problems Mechanical Insight: Comprehending how mechanical, electrical, and structural systems operate and interact Reading Comprehension: Understanding and using written information Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives The following section describes the various teams and their functions at the City. Candidates may be referred to interview with one or more teams that have a vacancy as part of the continuous eligibility list. OAKLAND PUBLIC WORKS DEPARTMENT Oakland Public Works (OPW) strives to maintain, improve, and preserve Oakland's infrastructure and environment for the residents, businesses, visitors, and future generations of every neighborhood in our diverse city. Watershed and Stormwater Management Division Oakland has a large and complex watershed and storm drainage network that includes over 40 miles of open creek channel, approximately 400 miles of storm drain pipes and culverts, 18,000 structures, 11 pump stations, and a growing number of green stormwater infrastructure (GSI) features and full trash capture devices. Many of the storm drainage assets are over 80 years old and are reaching the end of their serviceable life. The Watershed and Stormwater Management Division (WSMD) manages projects and programs involving, but not limited to, storm drainage rehabilitation and replacement, hydrology, hydraulics, erosion and sediment control, stream restoration, stormwater best management practices (BMPs), green stormwater infrastructure (GSI), trash capture, and NPDES stormwater permit requirements. This position will work with professional staff, engineers, storm drainage maintenance staff, and construction inspectors to deliver capital projects. The WSMD civil engineer also assists other divisions and departments in the review and implementation of large projects with drainage and/or stormwater components. Additionally, this position will manage the development of an updated citywide Storm Drainage Management Plan and will provide technical support to both City maintenance staff and the City Attorney's office related to various stormwater and drainage issues . Construction Management Construction Management in Public Works provides construction management and inspections services for capital improvement projects (CIP) for both OPW and OakDOT. The current approved CIP for the Budget Cycle FY 21-23 is approximately $200M. These projects include street improvements, sanitary sewer and storm drain improvements; renovation and new construction of city-owned buildings, including earthquake-damaged buildings, fire stations, libraries, parking facilities and park and recreation facilities; new traffic signals and street lights. The Civil Engineer will serve as the Resident Engineer during construction of these capital improvement projects and will perform construction management duties which include, but are not limited to, monitoring construction budget and schedule; conducting daily field inspection to monitor work activities in progress and to ensure compliance with contractual obligations; negotiating and executing contract changes; reviewing and approving contract payment for completed work; and serving as the project liaison with the Contractor, other City divisions, and outside agencies . Other additional duties include managing on-call consultants performing construction management work. Wastewater Engineering Management Oakland Public Works owns and operates over 934 miles of sewer mains, ranging from 6 inches to over 66 inches in diameter, 28,500 sewer structures, and 10 pump stations. Most of the system is more than 50 years old, and some parts are as old as 100 years. The Wastewater Engineering Management Division includes engineering planning and design of the City's public sanitary sewer system through its Capital Improvement Program, implementation and oversight of the 2014 EPA Consent Decree for sanitary sewer overflows, and management of the Private Sewer Lateral Permit Program . This position will work with engineers, sewer maintenance staff, and construction inspectors to ensure regulatory compliance and permit code compliance are met. OAKLAND DEPARTMENT OF TRANSPORTATION The Oakland Department of Transportation's (OakDOT) mission is to envision, plan, build, operate and maintain a transportation system for the City of Oakland and assure safe, equitable, and sustainable access and mobility for residents, businesses and visitors. Major Projects Engineering Major Projects Engineering is responsible for the delivery of complex transportation engineering projects in Oakland. Working alongside Major Projects Planning to secure funding and coordinate with stakeholders, the section leads the design of engineering elements including complete streets and major roadways; bridges and rail overcrossings; pedestrian, bicycle, and transit safety and access improvements; sewer and storm facilities; landscape architecture ; and traffic signals and intelligent transportation systems. The position will coordinate and collaborate with professional staff and other City departments, consultants and contractors, outside agencies, and developers in the delivery of these complex projects . Our goal is to support the implementation of transformative infrastructure identified in longstanding transportation plans and projects to connect neighborhoods in Oakland. We are seeking engineers who can bring their knowledge and experience to help achieve our goal to provide safe, more sustainable, and more equitable access to the community through this infrastructure . Complete Streets Design Complete Streets Design manages and designs major capital improvement projects with complete streets design elements. Improvements include bicycle facilities, sidewalk widening, transit islands , pavement improvement, grading, drainage, landscaping, street lighting, traffic signals, traffic control devices, signing , striping and street amenities . Most projects require close coordination with other city departments, consultants, contractors, stakeholders, funding agencies, and utility companies. Typical duties include leading design teams, managing project timeline and budget, performing detail design, managing consultants, adhering to grant commitments, preparing construction documents, and providing design support during construction. Structures & Emergency Response The Structures & Emergency Response team oversees three separate programs: 1) Bridge Inventory Management: this program performs preventive maintenance, repairs, and retrofits for City-owned bridges and structures as well as the construction of new bridges. City staff work closely with grant funding agency administrators, environmental and regulatory permitting agencies, engineering design consultants, and other local utilities and government entities, to deliver complex civil engineering projects to improve the resiliency and access to critical City transportation infrastructure; 2) Stair and Pathway Improvement Program: this program provides repairs and renovations to the approximately 220 existing pedestrian stairs and paths Citywide. The majority of these stairs and paths were constructed between 1915 and 1940 when the "Key Route" system was expanding and streetcars were a primary mode of transportation for many neighborhoods. The City receives grant funding to make ADA, lighting, and other safety improvements to these pedestrian routes; 3) Emergency Roadway Response: this program provides engineering response for emergency or hazardous situations within the City's right-of-way that require engineering assessment. This may include evaluation of City infrastructure impacted by natural disasters or other emergency situations . The section also oversees the permanent restoration of damaged infrastructure, developing development of plans, specifications, and estimates for landslide restoration, retaining walls, sinkhole repair, pavement restoration and other repairs necessitated by storm damage. Traffic Capital Projects The Traffic Capital Projects (TCP) prepares complete design documents which include the preparation of plans, specifications and cost estimates for project bids and award for construction. Our main tools for production are comprised of design manual compliance and standards (City & Caltrans); Software that include AutoCAD -Civil3D, AGl32 for lighting analysis, Synchro for traffic timing. TCP also provides design services for other sections that include the Planning section and the Neighborhood Traffic Safety section for roadway safety projects. Projects are typically roadway safety, access and circulation improvements that are mostly federally and locally funded. In our team, we do Civil/Transportation design comprised of Roadway Geometry, Traffic Signal, Pedestrian and Bicycle safety devices, and the City's Intelligent Transportation System (ITS) design. Complete Streets Paving & Sidewalks Complete Streets Paving & Sidewalks produces plans, specifications and estimates (PS&E)for pavement rehabilitation and pavement maintenance projects, including design of curb ramps, signage and striping, and pavement treatment. The team's workplan follows the adopted 2022 5-Year Paving Plan which prioritizes an equitable prioritization of paving in underserved neighborhoods, along with curb ramps and sidewalks prioritization plans. Additional goals of the program are to advance safety improvements on high injury corridors; incorporate new design standards for transit, pedestrian, and bicycle facilities; and implement neighborhood safety and Safe Routes to School improvements. Traffic Engineering The Traffic Engineering Section operates programs that improve roadway safety for schools and residential/commercial neighborhoods and supports inter-departmental and jurisdictional projects. Typical work involves helping residents slow down traffic in their neighborhood, working with principals to improve pedestrian safety around schools, setting speed limits for the police to enforce, restricting parking on narrow streets for the fire department to access, and reviewing neighboring jurisdictions' projects that impact Oakland streets. The team also delivers small-scale capital improvement projects funded by in-house budget and outside grants for which the team competes and applies. The selected candidate will be the lead engineer in either inter-departmental or small capital projects, both of which are supported by Assistant Engineers . Bicycle & Pedestrian Program The Bicycle & Pedestrian Program facilitates, coordinates, and oversees the implementation of the City's Bicycle and Pedestrian Plans and supports OakDOT in creating, managing, and analyzing transportation data . The Program designs and delivers low-cost/high-impact projects, and provides staff support to the City's Bicyclist and Pedestrian Advisory Commission. Multimodal Corridor Operations The Multimodal Corridor Operations Section maintains, operates, and improves Oakland's Advanced Traffic Management System (ATMS) . The section operates more than 700 traffic signals, High-intensity Activated crossWalK (HAWK) signals, and Rectangular Rapid Flashing Beacon (RRFB) and works closely with City's Maintenance Section to maintain and upgrade these existing devices . The section collaborates with AC Transit , Caltrans, Metropolitan Transportation Commission (MTC), and Port of Oakland to improve regional traffic safety. The section also works systematically to improve pedestrian and bicyclist safety through traffic signal timing and traffic signal upgrades. Right of Way (ROW) Management and Engineering Services The Right-of-Way Management Engineering Services Section administers Oakland's public space regulations. Our Engineers and Permit Technicians facilitate third-party improvements in the right-of-way, including privately constructed public infrastructure, parklet, curb gutter sidewalk, sewer lateral, excavation, obstruction, and encroachment permits. Engineering Services also reviews and approves parcel maps, final maps, right-of-way vacations, street renaming, easements and dedications. Working closely with Right-of-Way Management Construction Inspections, Engineering Services coordinates private infrastructure improvements with City-led capital projects and utility corridor projects. Engineering Services has expert level command of the Oakland Municipal Code and speaks for the agency in meetings with key stakeholders, including Oakland residents, developers, regional agencies, and public utilities . PLANNING AND BUILDING DEPARTMENT - BUREAU OF BUILDING The Planning & Building Department oversees regulations for the City's growth and development. By developing neighborhood plans, and responding to public concerns, we work to create an innovative environment that supports the health and welfare of all Oaklanders. Building & Infrastructure Plan Check Oakland has experienced a development boom as active construction continues throughout its communities . With over 220,000 buildings under the City's jurisdiction, the Bureau of Building maintains the public health and safety of buildings and private infrastructure by ensuring adherence to pertinent codes, ordinances, and regulations. The Bureau of Building welcomes bright and talented engineers seeking a dynamic and rewarding work environment. A Civil Engineer in the Bureau of Building reviews plans , specifications, and supporting documentation associated with building permit applications for conformance to model building codes and regulations. In this dynamic environment, a Civil Engineer in the Bureau of Building assists architects, engineers, contractors, and the community with their development projects. While performing their duties, a Civil Engineer in the Bureau interacts and coordinates with several departments throughout the City including the Planning Bureau, Fire Prevention Bureau, Department of Transportation, Public Works , Housing and Community Development, and City Administration in the pursuit of public health, safety, and accessibility of buildings in the City of Oakland. Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: A Bachelor's Degree from college or university in civil engineering or a closely related field. Experience: Three years of civil engineering experience after receiving a bachelor's degree. Possession of a Master's Degree in Civil Engineering or a related field may be substituted for one year of experience. License or Certificate / Other Requirements Possession of a valid registration as a Civil Engineer in the State of California. Out-of-state reciprocity may be granted pending the successful completion of the next regular California exam. Successful incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Desirable Qualifications: One to three years as team leader or project manager developing plans and managing the construction of capital improvement projects for public agencies as well as for private development reviewed by public agencies. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the "minimum qualifications" listed for each position. This is a continuous recruitment. This recruitment may close without notice once a sufficient number of applications have been received. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be sent a writing exercise, which will then be evaluated and rated by subject matter experts. You will be notified if your application will be moving forward with the writing exercise assessment. Tentative Schedule: Applications Submitted during the below timeframe Writing Exercise Sent to Qualified Candidates 2/24/24-4/26/24 Week of 4/29/24 4/27/24-6/28/24 Week of 7/1/24 6/29/24-8/23/24 Week of 8/26/24 8/24/24-10/25/24 Week of 10/28/24 For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (supplemental screening), you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you're applying to a "restricted" posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What's in it for you? 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees' Retirement System) with a pension formula of 2.5%@ 55 (for Classic CalPERS members) and 2%@ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
Mar 08, 2024
Full Time
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. The City of Oakland is recruiting to fill multiple Civil Engineer (Office) vacancies in the Department of Public Works (OPW), Department of Transportation (OakDOT), and Planning & Building Department (PBD). The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable. Why join the City of Oakland Public Works Department, Department of Transportation or Planning & Building Department? Would you like to use your engineering and other professional talents to help build Oakland's vibrant and sustainable infrastructure, provide responsive and trustworthy government services, and help advance racial equity in Oakland? Join the City's workforce to be a part of Oakland's emerging urban renaissance. Oakland is poised to experience continued growth and a corresponding upward demand for City services. Your work in this position will have an immediate impact on City operations. We are looking for someone who is: Creative, persistent, and excited to be part of a motivated and talented team that focuses on innovative and equitable solutions to challenging and technical problems Knowledgeable in civil engineering principles and practices and stays up to date with latest developments in technology and methodology Able to communicate and engage with individuals, stakeholders, and organizations in the public and the community Detail oriented to effectively review and interpret technical engineering plans and documents related to civil engineering Able to learn and navigate the unique challenges of advancing work in the public sector, respond effectively to urgent matters, and independently drive work forward to meet deadlines and achieve goals A critical thinker and strong communicator who works well in a collaborative team environment and can work independently. Able to succeed in managing a workload that requires prioritization of multiple projects and tasks with deadlines What you will typically be responsible for: Performing and leading professional civil engineering work, planning and designing streets, storm, sewer, and other public works facilities, acting as resident engineer on large engineering projects, reviewing land development plans and specifications, leading and directing staff including Assistant Engineers I & II, Technicians, Inspectors, and other assigned personnel. In Construction Management, you will serve as resident engineer on large and complex capital improvement construction projects. Coordinating capital improvement projects with contractors, stakeholders, utility companies, and other agencies. Overseeing or administering construction contracts, performing field inspections to ensure compliance with approved construction documents, checking plans and specifications for accuracy of design and completeness, and leadingstaff on construction sites . Reviewing and approving subdivision and land development proposals for compliance with engineering standards, processing applications for street/path vacations, encroachments, parklets, and easements, providing technical information, including code assistance to staff, design professionals, contractors, property owners and the public, and implementing new legislation as well as developing and implementing procedures as required. Performing structural analysis and design, calculating building valuation, interpreting codes and regulations, reviewing and approving plans and related documents for compliance with state and local building codes and regulations, and coordinating plan review processes with other departments and agencies. Providing lead, technical direction and training to assigned personnel. Assigning, monitoring, and evaluating the work of subordinate staff. You may supervise assigned personnel on construction sites, conduct performance evaluations, administer contracts for professional services, meet citizen groups and make oral presentations, and conduct meetings and workshops as needed. Preparing complex engineering reports, staff reports, and ordinances. Reviewing and interpreting documents of a technical nature related to the engineering of public works infrastructure as well as that of private development. Performing field work, including site inspections, measurements, and other field duties . Coordinating a response to emergencies or urgent issues related to public works including highways, railroads, bridges, buildings, and utility systems . Completing administrative and organizational tasks, managing project funding, including seeking and securing funding if needed for programs or projects, writing grant proposals and managing grants, securing and managing contracts with consultants and/or construction contractors, monitoring budgets, and reviewing and preparing City Council agenda materials. Training and supervising other City staff when assigned. Coordinating and collaborating with other City departments and divisions. Operating a computer to perform computer aided design. *Read the complete job description by clicking the link below. Civil Engineer (Office) *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: You will have an opportunity to deliver projects, programs, and services that contribute towards creating a city where diversity is maintained, racial disparities have been eliminated, and racial equity has been achieved. You will work with a diverse team to coordinate and deliver innovative capital projects and programs, and essential services to the public. You will have an opportunity to develop and implement capital projects, procedures, plans, and initiatives related to public works including highways, railroads, bridges, buildings, and utility systems. You will work in an environment where you're actively encouraged to grow as a professional within the organization to obtain licensure, certifications, and education. You will have the opportunity to ensure public health, safety, and accessibility of buildings in the City of Oakland.. A few challenges you might face in this job: You will be assessing and understanding the needs of stakeholders, including citizens, businesses, partner agencies, and the community to collaborate towards a shared outcome Capital projects with various funding sources present challenges with accelerated deadlines and delivery requirements Standard operating procedures and government functions for City services will take time to learn and understand Competencies Required: Professional & Technical Expertise: Applying technical subject matter to the job Critical Thinking: Analytically and logically evaluating information, propositions, and claims Mathematical Facility: Performing computations and solving mathematical problems Mechanical Insight: Comprehending how mechanical, electrical, and structural systems operate and interact Reading Comprehension: Understanding and using written information Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Customer Focus: Attending to the needs and expectations of customers Leadership: Guiding and encouraging others to accomplish a common goal Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives The following section describes the various teams and their functions at the City. Candidates may be referred to interview with one or more teams that have a vacancy as part of the continuous eligibility list. OAKLAND PUBLIC WORKS DEPARTMENT Oakland Public Works (OPW) strives to maintain, improve, and preserve Oakland's infrastructure and environment for the residents, businesses, visitors, and future generations of every neighborhood in our diverse city. Watershed and Stormwater Management Division Oakland has a large and complex watershed and storm drainage network that includes over 40 miles of open creek channel, approximately 400 miles of storm drain pipes and culverts, 18,000 structures, 11 pump stations, and a growing number of green stormwater infrastructure (GSI) features and full trash capture devices. Many of the storm drainage assets are over 80 years old and are reaching the end of their serviceable life. The Watershed and Stormwater Management Division (WSMD) manages projects and programs involving, but not limited to, storm drainage rehabilitation and replacement, hydrology, hydraulics, erosion and sediment control, stream restoration, stormwater best management practices (BMPs), green stormwater infrastructure (GSI), trash capture, and NPDES stormwater permit requirements. This position will work with professional staff, engineers, storm drainage maintenance staff, and construction inspectors to deliver capital projects. The WSMD civil engineer also assists other divisions and departments in the review and implementation of large projects with drainage and/or stormwater components. Additionally, this position will manage the development of an updated citywide Storm Drainage Management Plan and will provide technical support to both City maintenance staff and the City Attorney's office related to various stormwater and drainage issues . Construction Management Construction Management in Public Works provides construction management and inspections services for capital improvement projects (CIP) for both OPW and OakDOT. The current approved CIP for the Budget Cycle FY 21-23 is approximately $200M. These projects include street improvements, sanitary sewer and storm drain improvements; renovation and new construction of city-owned buildings, including earthquake-damaged buildings, fire stations, libraries, parking facilities and park and recreation facilities; new traffic signals and street lights. The Civil Engineer will serve as the Resident Engineer during construction of these capital improvement projects and will perform construction management duties which include, but are not limited to, monitoring construction budget and schedule; conducting daily field inspection to monitor work activities in progress and to ensure compliance with contractual obligations; negotiating and executing contract changes; reviewing and approving contract payment for completed work; and serving as the project liaison with the Contractor, other City divisions, and outside agencies . Other additional duties include managing on-call consultants performing construction management work. Wastewater Engineering Management Oakland Public Works owns and operates over 934 miles of sewer mains, ranging from 6 inches to over 66 inches in diameter, 28,500 sewer structures, and 10 pump stations. Most of the system is more than 50 years old, and some parts are as old as 100 years. The Wastewater Engineering Management Division includes engineering planning and design of the City's public sanitary sewer system through its Capital Improvement Program, implementation and oversight of the 2014 EPA Consent Decree for sanitary sewer overflows, and management of the Private Sewer Lateral Permit Program . This position will work with engineers, sewer maintenance staff, and construction inspectors to ensure regulatory compliance and permit code compliance are met. OAKLAND DEPARTMENT OF TRANSPORTATION The Oakland Department of Transportation's (OakDOT) mission is to envision, plan, build, operate and maintain a transportation system for the City of Oakland and assure safe, equitable, and sustainable access and mobility for residents, businesses and visitors. Major Projects Engineering Major Projects Engineering is responsible for the delivery of complex transportation engineering projects in Oakland. Working alongside Major Projects Planning to secure funding and coordinate with stakeholders, the section leads the design of engineering elements including complete streets and major roadways; bridges and rail overcrossings; pedestrian, bicycle, and transit safety and access improvements; sewer and storm facilities; landscape architecture ; and traffic signals and intelligent transportation systems. The position will coordinate and collaborate with professional staff and other City departments, consultants and contractors, outside agencies, and developers in the delivery of these complex projects . Our goal is to support the implementation of transformative infrastructure identified in longstanding transportation plans and projects to connect neighborhoods in Oakland. We are seeking engineers who can bring their knowledge and experience to help achieve our goal to provide safe, more sustainable, and more equitable access to the community through this infrastructure . Complete Streets Design Complete Streets Design manages and designs major capital improvement projects with complete streets design elements. Improvements include bicycle facilities, sidewalk widening, transit islands , pavement improvement, grading, drainage, landscaping, street lighting, traffic signals, traffic control devices, signing , striping and street amenities . Most projects require close coordination with other city departments, consultants, contractors, stakeholders, funding agencies, and utility companies. Typical duties include leading design teams, managing project timeline and budget, performing detail design, managing consultants, adhering to grant commitments, preparing construction documents, and providing design support during construction. Structures & Emergency Response The Structures & Emergency Response team oversees three separate programs: 1) Bridge Inventory Management: this program performs preventive maintenance, repairs, and retrofits for City-owned bridges and structures as well as the construction of new bridges. City staff work closely with grant funding agency administrators, environmental and regulatory permitting agencies, engineering design consultants, and other local utilities and government entities, to deliver complex civil engineering projects to improve the resiliency and access to critical City transportation infrastructure; 2) Stair and Pathway Improvement Program: this program provides repairs and renovations to the approximately 220 existing pedestrian stairs and paths Citywide. The majority of these stairs and paths were constructed between 1915 and 1940 when the "Key Route" system was expanding and streetcars were a primary mode of transportation for many neighborhoods. The City receives grant funding to make ADA, lighting, and other safety improvements to these pedestrian routes; 3) Emergency Roadway Response: this program provides engineering response for emergency or hazardous situations within the City's right-of-way that require engineering assessment. This may include evaluation of City infrastructure impacted by natural disasters or other emergency situations . The section also oversees the permanent restoration of damaged infrastructure, developing development of plans, specifications, and estimates for landslide restoration, retaining walls, sinkhole repair, pavement restoration and other repairs necessitated by storm damage. Traffic Capital Projects The Traffic Capital Projects (TCP) prepares complete design documents which include the preparation of plans, specifications and cost estimates for project bids and award for construction. Our main tools for production are comprised of design manual compliance and standards (City & Caltrans); Software that include AutoCAD -Civil3D, AGl32 for lighting analysis, Synchro for traffic timing. TCP also provides design services for other sections that include the Planning section and the Neighborhood Traffic Safety section for roadway safety projects. Projects are typically roadway safety, access and circulation improvements that are mostly federally and locally funded. In our team, we do Civil/Transportation design comprised of Roadway Geometry, Traffic Signal, Pedestrian and Bicycle safety devices, and the City's Intelligent Transportation System (ITS) design. Complete Streets Paving & Sidewalks Complete Streets Paving & Sidewalks produces plans, specifications and estimates (PS&E)for pavement rehabilitation and pavement maintenance projects, including design of curb ramps, signage and striping, and pavement treatment. The team's workplan follows the adopted 2022 5-Year Paving Plan which prioritizes an equitable prioritization of paving in underserved neighborhoods, along with curb ramps and sidewalks prioritization plans. Additional goals of the program are to advance safety improvements on high injury corridors; incorporate new design standards for transit, pedestrian, and bicycle facilities; and implement neighborhood safety and Safe Routes to School improvements. Traffic Engineering The Traffic Engineering Section operates programs that improve roadway safety for schools and residential/commercial neighborhoods and supports inter-departmental and jurisdictional projects. Typical work involves helping residents slow down traffic in their neighborhood, working with principals to improve pedestrian safety around schools, setting speed limits for the police to enforce, restricting parking on narrow streets for the fire department to access, and reviewing neighboring jurisdictions' projects that impact Oakland streets. The team also delivers small-scale capital improvement projects funded by in-house budget and outside grants for which the team competes and applies. The selected candidate will be the lead engineer in either inter-departmental or small capital projects, both of which are supported by Assistant Engineers . Bicycle & Pedestrian Program The Bicycle & Pedestrian Program facilitates, coordinates, and oversees the implementation of the City's Bicycle and Pedestrian Plans and supports OakDOT in creating, managing, and analyzing transportation data . The Program designs and delivers low-cost/high-impact projects, and provides staff support to the City's Bicyclist and Pedestrian Advisory Commission. Multimodal Corridor Operations The Multimodal Corridor Operations Section maintains, operates, and improves Oakland's Advanced Traffic Management System (ATMS) . The section operates more than 700 traffic signals, High-intensity Activated crossWalK (HAWK) signals, and Rectangular Rapid Flashing Beacon (RRFB) and works closely with City's Maintenance Section to maintain and upgrade these existing devices . The section collaborates with AC Transit , Caltrans, Metropolitan Transportation Commission (MTC), and Port of Oakland to improve regional traffic safety. The section also works systematically to improve pedestrian and bicyclist safety through traffic signal timing and traffic signal upgrades. Right of Way (ROW) Management and Engineering Services The Right-of-Way Management Engineering Services Section administers Oakland's public space regulations. Our Engineers and Permit Technicians facilitate third-party improvements in the right-of-way, including privately constructed public infrastructure, parklet, curb gutter sidewalk, sewer lateral, excavation, obstruction, and encroachment permits. Engineering Services also reviews and approves parcel maps, final maps, right-of-way vacations, street renaming, easements and dedications. Working closely with Right-of-Way Management Construction Inspections, Engineering Services coordinates private infrastructure improvements with City-led capital projects and utility corridor projects. Engineering Services has expert level command of the Oakland Municipal Code and speaks for the agency in meetings with key stakeholders, including Oakland residents, developers, regional agencies, and public utilities . PLANNING AND BUILDING DEPARTMENT - BUREAU OF BUILDING The Planning & Building Department oversees regulations for the City's growth and development. By developing neighborhood plans, and responding to public concerns, we work to create an innovative environment that supports the health and welfare of all Oaklanders. Building & Infrastructure Plan Check Oakland has experienced a development boom as active construction continues throughout its communities . With over 220,000 buildings under the City's jurisdiction, the Bureau of Building maintains the public health and safety of buildings and private infrastructure by ensuring adherence to pertinent codes, ordinances, and regulations. The Bureau of Building welcomes bright and talented engineers seeking a dynamic and rewarding work environment. A Civil Engineer in the Bureau of Building reviews plans , specifications, and supporting documentation associated with building permit applications for conformance to model building codes and regulations. In this dynamic environment, a Civil Engineer in the Bureau of Building assists architects, engineers, contractors, and the community with their development projects. While performing their duties, a Civil Engineer in the Bureau interacts and coordinates with several departments throughout the City including the Planning Bureau, Fire Prevention Bureau, Department of Transportation, Public Works , Housing and Community Development, and City Administration in the pursuit of public health, safety, and accessibility of buildings in the City of Oakland. Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: A Bachelor's Degree from college or university in civil engineering or a closely related field. Experience: Three years of civil engineering experience after receiving a bachelor's degree. Possession of a Master's Degree in Civil Engineering or a related field may be substituted for one year of experience. License or Certificate / Other Requirements Possession of a valid registration as a Civil Engineer in the State of California. Out-of-state reciprocity may be granted pending the successful completion of the next regular California exam. Successful incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Desirable Qualifications: One to three years as team leader or project manager developing plans and managing the construction of capital improvement projects for public agencies as well as for private development reviewed by public agencies. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the "minimum qualifications" listed for each position. This is a continuous recruitment. This recruitment may close without notice once a sufficient number of applications have been received. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be sent a writing exercise, which will then be evaluated and rated by subject matter experts. You will be notified if your application will be moving forward with the writing exercise assessment. Tentative Schedule: Applications Submitted during the below timeframe Writing Exercise Sent to Qualified Candidates 2/24/24-4/26/24 Week of 4/29/24 4/27/24-6/28/24 Week of 7/1/24 6/29/24-8/23/24 Week of 8/26/24 8/24/24-10/25/24 Week of 10/28/24 For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (supplemental screening), you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you're applying to a "restricted" posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What's in it for you? 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees' Retirement System) with a pension formula of 2.5%@ 55 (for Classic CalPERS members) and 2%@ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements