Systems Applications Programmer II - Police

  • City of San Jose
  • San Jose, California
  • Apr 15, 2021
Full Time Information Technology and Communication Services
  • Salary: 75,546 USD
  • Salary Top: 91852.8

Job Description

The San Jose Police Department requires data and communications resources to be functioning twenty-four hours per day, seven days a week, 365 days per year. The Police Department has the largest network in the City. The Police Department includes 21 remote sites. The Local Area Network (LAN) provides technical support to over 1000 desktop computers, 450 Mobile Data computers, and over 80 Application and Data servers. The department's main network is currently using Microsoft Active Directory.

This position, working under the supervision of the Information Systems Analyst in Application team of Systems Development Division and will provide application systems solutions and support users at San Jose Police Department and will be responsible for the following functions:

  • Continue support of several critical systems including the CAD, RMS/AFR and other applications. This may include the enhancement of these systems.
  • Provide programming, scripting, coding / technical level support for the RMS/AFR, CAD, and other applications
  • Perform regular RMS/AFR systems audits
  • Develop, create and deliver trainings relative to each Unit’s needs on the RMS/AFR systems.
  • Compiles and export the systems’ data to include analysis and preparation of reports for management as requested.
  • User support through phone, email, walk-in and Helpdesk ticketing system.
  • Follow through issues on CAD, RMS/AFR, and other Department applications with stakeholders and vendors.
  • Support SaaS applications by collaborating with users and vendors.
  • Implementation of deployment of new application releases
  • Development of Police department specific tools and applications tools as appropriate to improve business processes and procedures.
  • 24X7 environment on-call expectation to CAD and RMS/AFR.

In addition to the Citywide SAP skills requirements the following technical skills will be essential:

· Microsoft SQL Server

· Visual Studios

· SharePoint,

· Microsoft Teams

· JavaScript

· HTML/XML

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Job Requirements

Education: A Baccalaureate Degree from an accredited college or university in Computer Science, Management Information Systems, Business Administration, or a closely related field.

Experience: Two (2) years of experience, both covering computer-related work such as computer systems applications programming, technical troubleshooting, application support, or other related duties.

License/Certificates:

Possession of a valid State of California Driver's License may be required for some assignments.

Background: submit to a personal background investigation as required by the Police Department.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will not prepare or file a labor condition application with the Department of Labor.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Experience Microsoft SQL Server, Visual Studios, SharePoint MS Teams, Javascript, and HTML/XML. Possession of Microsoft Certified Professional Certification.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Computer Skills - Experienced with common business computer applications including but not limited to :MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Team Work and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

Please describe your computer-related experience such as programming, scripting, coding, technical troubleshooting, application support, or other computer-related duties in CAD and RMS.

Please list the certifications you hold as well as the year received for each.

Please describe your experience working with SharePoint, Azure, and SaaS in Windows environment.

Please describe your experience working in a IT Helpdesk and Application Support environment.

Please describe your experience with Microsoft SQL

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of this position please contact Rudy Yeung at rudy.yeung@sanjoseca.gov.

If you have questions about the selection or hiring processes, please contact Rose Lara at rose.lara@sanjoseca.gov

Base Pay

75,546

Job Address

San Jose, California 95113 United States View Map