Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate This is a BART Police Officers' Association (BPOA) represented position. $39.13/ Hourly (Step 1) - $47.63/ Hourly (Step 6) Note: All external candidates will start at Step 1. Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Reports To Police Civilian Supervisor, Communications Days Off As assigned. Must be able to work various shifts, weekends, holidays, and overtime. Department BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. Current Assignment The incumbent will receive and prioritize incoming 911 emergency and non emergency telephone calls, operate radio to dispatch patrol units and other police personnel to crime scenes and other transit system emergencies and incidents. Responsibilities also include operating a computer terminal to access a variety of police information, provides radio assistance and information to Police Officers. The incumbent will process highly confidential information in accordance with state and federal statutes and will coordinate emergency response with other law enforcement agencies and emergency services. Selection Process The selection process for this position will be in accordance with the applicable collective bargaining agreement. Candidates that are unsuccessful in the selection process can reapply for future openings at a later date. Applicants will be considered an Entry-Level Police Dispatcher candidate if they are NOT currently or previously employed as a dispatcher at a Commission on Peace Officer Standards and Training (POST) agency, possess a POST Dispatcher Academy) Certificate or successfully passed the POST Dispatcher Test Entry Level Battery exam with a T-Score of 48 or higher. ENTRY-LEVEL POLICE DISPATCHER ? The selection process for the Entry-Level Police Dispatcher will include 5 phases. Candidates must pass each phase to move on to the next phase of the selection process. Phase 1: POST Entry-Level Test Battery (Dispatcher) written examination. Testing is tentatively scheduled for August 2024. Phase 2: Minimum Qualifications screening Phase 3: Typing Test (Or typing certificate submission) Typing Certificate Requirements: • 5- minute timed test • Must be able to type at a speed of 40 net words per minute (WPM) • Certificate must include gross and net words per minute with no more than 10 errors • Typing certificates must be within the last six (6) months by a recognized college, public school, or temporary employment agency NOTE: Current BART employees who are occupying positions which presently require a 40 net WPM typing requirement will be exempt from meeting the typing certificate requirement for the Entry-Level Police Dispatcher. Phase 4: Oral Board Interview Phase 5: Background investigation. (may include polygraph, psychological screening) LATERAL POLICE DISPATCHER Applicants will be considered a Lateral Police Dispatcher candidate IF they meet the following criteria: 1. Have a valid POST Entry-Level Dispatcher Selection Test Battery (T-Score) of 48 or higher dated within the last 12 months AND a valid typing certificate; 2. Have a valid POST Dispatcher Academy Certificate and/or POST Dispatcher Certificate AND a valid typing certificate; OR 3. You are currently or were employed as a Dispatcher for a POST Agency. (Note a typing test or certificate may be required) Typing Certificate Requirements: • 5- minute timed test • Must be able to type at a speed of 40 net words per minute • Certificate must include gross and net words per minute with no more than 10 errors • Typing certificates must be within the last six (6) months by a recognized college, public school, or temporary employment agency. The selection process for the Lateral Police Dispatcher will include 4 phases. Candidates must pass each phase to move on to the next phase of the selection process. Phase 1: Submittal and verification of the required documentation. Phase 2: Minimum Qualifications screening Phase 3: Oral Board Interview Phase 4: Background investigation. (may include polygraph, psychological evaluation) The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If you are selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide: naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), OMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). *** The selection process may take six (6) months to one (1) year. *** Candidates who are unsuccessful in the selection process can reapply for future openings at a later date . Examples of Duties 1. Receives and prioritizes incoming 911 emergency and non-emergency telephone calls. 2. Operates radio to dispatch patrol units and other police personnel to crime scenes and other transit system emergencies and incidents. 3. Operates computer terminal to access a variety of police information. 4. Provides radio assistance and information to Police Officers. 5. Coordinates emergency response with other law enforcement agencies and emergency services. 6. Maintains service records and logs other computerized information. 7. Coordinates activities with those of central control for emergency train intercepts, power turn off and other revenue vehicle system emergencies. 8. Provides police-related telephone information to District patrons; answers telephone inquiries from other law enforcement agencies. 9. Notifies outside law enforcement agencies of crime and emergency incidents within their jurisdiction; assists in processing police warrants. 10. Provides records assistance to the Police Department's property and traffic units; monitors District system alarm calls and coordinates response. 11. Performs a variety of clerical duties, including typing on computer keyboard to input and retrieve automated internal records and local, state, and national criminal information. Minimum Qualifications Education Possession of a high school diploma, GED or recognized equivalent. Experience One (1) year (full-time equivalent) verifiable experience in a position requiring extensive public contact, communication skills and effective interpersonal relationships. Previous experience with computer terminals and safety dispatching is desirable. Other Requirements - Must be able to successfully pass a detailed background investigation prior to appointment. - Must be able to work various shifts, weekends, holidays, and overtime. - Must type at 40 net wpm with no more than ten (10) errors. - Must be able to move quickly from one workstation to another and perform any combination of duties or other related tasks at the same time. Knowledge and Skills Knowledge of: - Basic law enforcement terminology, rules and procedures. - Standard office practices and procedures, including filing and the operation of common office equipment. - Law enforcement dispatch policies and procedures. Skill in: - Memorizing codes, names, locations and other detailed information; obtaining information from individuals in emergency situations. - Understanding and following oral and written directions. - Making rapid and sound independent judgments in emergency situations. - Using two-way radio communication equipment effectively. - Using an on-line computer to access a variety of information. - Working under periods of stress and dealing with multiple activities simultaneously. - Performing routine clerical duties. - Communicating tactfully and effectively with the public, including persons who may be emotional or difficult to understand. - Maintaining accurate files. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Miscellaneous Members - Classic) 2% @ 62 (Miscellaneous Members - PEPRA) 3% @ 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-5 weeks based on time worked w/ the District) Holidays: Sworn Officers & Police Dispatchers: No floating holidays or observed holidays, but 6.6% pay differential provided above base pay rate Non-Sworn Staff: 9 observed holidays and 4 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Sep 15, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate This is a BART Police Officers' Association (BPOA) represented position. $39.13/ Hourly (Step 1) - $47.63/ Hourly (Step 6) Note: All external candidates will start at Step 1. Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Reports To Police Civilian Supervisor, Communications Days Off As assigned. Must be able to work various shifts, weekends, holidays, and overtime. Department BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. Current Assignment The incumbent will receive and prioritize incoming 911 emergency and non emergency telephone calls, operate radio to dispatch patrol units and other police personnel to crime scenes and other transit system emergencies and incidents. Responsibilities also include operating a computer terminal to access a variety of police information, provides radio assistance and information to Police Officers. The incumbent will process highly confidential information in accordance with state and federal statutes and will coordinate emergency response with other law enforcement agencies and emergency services. Selection Process The selection process for this position will be in accordance with the applicable collective bargaining agreement. Candidates that are unsuccessful in the selection process can reapply for future openings at a later date. Applicants will be considered an Entry-Level Police Dispatcher candidate if they are NOT currently or previously employed as a dispatcher at a Commission on Peace Officer Standards and Training (POST) agency, possess a POST Dispatcher Academy) Certificate or successfully passed the POST Dispatcher Test Entry Level Battery exam with a T-Score of 48 or higher. ENTRY-LEVEL POLICE DISPATCHER ? The selection process for the Entry-Level Police Dispatcher will include 5 phases. Candidates must pass each phase to move on to the next phase of the selection process. Phase 1: POST Entry-Level Test Battery (Dispatcher) written examination. Testing is tentatively scheduled for August 2024. Phase 2: Minimum Qualifications screening Phase 3: Typing Test (Or typing certificate submission) Typing Certificate Requirements: • 5- minute timed test • Must be able to type at a speed of 40 net words per minute (WPM) • Certificate must include gross and net words per minute with no more than 10 errors • Typing certificates must be within the last six (6) months by a recognized college, public school, or temporary employment agency NOTE: Current BART employees who are occupying positions which presently require a 40 net WPM typing requirement will be exempt from meeting the typing certificate requirement for the Entry-Level Police Dispatcher. Phase 4: Oral Board Interview Phase 5: Background investigation. (may include polygraph, psychological screening) LATERAL POLICE DISPATCHER Applicants will be considered a Lateral Police Dispatcher candidate IF they meet the following criteria: 1. Have a valid POST Entry-Level Dispatcher Selection Test Battery (T-Score) of 48 or higher dated within the last 12 months AND a valid typing certificate; 2. Have a valid POST Dispatcher Academy Certificate and/or POST Dispatcher Certificate AND a valid typing certificate; OR 3. You are currently or were employed as a Dispatcher for a POST Agency. (Note a typing test or certificate may be required) Typing Certificate Requirements: • 5- minute timed test • Must be able to type at a speed of 40 net words per minute • Certificate must include gross and net words per minute with no more than 10 errors • Typing certificates must be within the last six (6) months by a recognized college, public school, or temporary employment agency. The selection process for the Lateral Police Dispatcher will include 4 phases. Candidates must pass each phase to move on to the next phase of the selection process. Phase 1: Submittal and verification of the required documentation. Phase 2: Minimum Qualifications screening Phase 3: Oral Board Interview Phase 4: Background investigation. (may include polygraph, psychological evaluation) The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If you are selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide: naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), OMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). *** The selection process may take six (6) months to one (1) year. *** Candidates who are unsuccessful in the selection process can reapply for future openings at a later date . Examples of Duties 1. Receives and prioritizes incoming 911 emergency and non-emergency telephone calls. 2. Operates radio to dispatch patrol units and other police personnel to crime scenes and other transit system emergencies and incidents. 3. Operates computer terminal to access a variety of police information. 4. Provides radio assistance and information to Police Officers. 5. Coordinates emergency response with other law enforcement agencies and emergency services. 6. Maintains service records and logs other computerized information. 7. Coordinates activities with those of central control for emergency train intercepts, power turn off and other revenue vehicle system emergencies. 8. Provides police-related telephone information to District patrons; answers telephone inquiries from other law enforcement agencies. 9. Notifies outside law enforcement agencies of crime and emergency incidents within their jurisdiction; assists in processing police warrants. 10. Provides records assistance to the Police Department's property and traffic units; monitors District system alarm calls and coordinates response. 11. Performs a variety of clerical duties, including typing on computer keyboard to input and retrieve automated internal records and local, state, and national criminal information. Minimum Qualifications Education Possession of a high school diploma, GED or recognized equivalent. Experience One (1) year (full-time equivalent) verifiable experience in a position requiring extensive public contact, communication skills and effective interpersonal relationships. Previous experience with computer terminals and safety dispatching is desirable. Other Requirements - Must be able to successfully pass a detailed background investigation prior to appointment. - Must be able to work various shifts, weekends, holidays, and overtime. - Must type at 40 net wpm with no more than ten (10) errors. - Must be able to move quickly from one workstation to another and perform any combination of duties or other related tasks at the same time. Knowledge and Skills Knowledge of: - Basic law enforcement terminology, rules and procedures. - Standard office practices and procedures, including filing and the operation of common office equipment. - Law enforcement dispatch policies and procedures. Skill in: - Memorizing codes, names, locations and other detailed information; obtaining information from individuals in emergency situations. - Understanding and following oral and written directions. - Making rapid and sound independent judgments in emergency situations. - Using two-way radio communication equipment effectively. - Using an on-line computer to access a variety of information. - Working under periods of stress and dealing with multiple activities simultaneously. - Performing routine clerical duties. - Communicating tactfully and effectively with the public, including persons who may be emotional or difficult to understand. - Maintaining accurate files. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Miscellaneous Members - Classic) 2% @ 62 (Miscellaneous Members - PEPRA) 3% @ 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-5 weeks based on time worked w/ the District) Holidays: Sworn Officers & Police Dispatchers: No floating holidays or observed holidays, but 6.6% pay differential provided above base pay rate Non-Sworn Staff: 9 observed holidays and 4 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Police Dispatcher Classification Title: Police Dispatcher I Special Instructions to Applicants: Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview. Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test. Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made. Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening. Posting Details Priority Application Date: Thursday, October 19th @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $ 3,505 per month - $5,994 per month CSU Classification Salary Range : $3,505 - $6,294 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular Time Base : Full-Time Work Hours : Varies; irregular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule Department Information The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community. Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession. https://www.csus.edu/campus-safety/police-department/ Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgment and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Preferred Qualifications 15. Experience working with customers or members of the public 16. Experience working in a fast-paced environment that requires multitasking while communicating with others 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signalling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data Required Licenses/Certifications Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Documents Needed to Apply Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required res ume and P.O.S.T. certification (if applicable) may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 06 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: Police Dispatcher Classification Title: Police Dispatcher I Special Instructions to Applicants: Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview. Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test. Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made. Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening. Posting Details Priority Application Date: Thursday, October 19th @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $ 3,505 per month - $5,994 per month CSU Classification Salary Range : $3,505 - $6,294 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular Time Base : Full-Time Work Hours : Varies; irregular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule Department Information The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community. Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession. https://www.csus.edu/campus-safety/police-department/ Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgment and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Preferred Qualifications 15. Experience working with customers or members of the public 16. Experience working in a fast-paced environment that requires multitasking while communicating with others 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signalling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data Required Licenses/Certifications Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Documents Needed to Apply Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required res ume and P.O.S.T. certification (if applicable) may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 06 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN Applications will be accepted on a CONTINUOUS BASIS with a first review date of October 7, 2024, until position is filled . Apply early. This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. **THE CITY OF BUENA PARK IS CURRENTLY HIRING POLICE DISPATCHER RECRUITS** THIS POSITION IS OPEN TO RECRUIT CANDIDATES WHO DO NOT HAVE COURSE TRAINING OR PUBLIC SAFETY DISPATCH EXPERIENCE BUT ARE WILLING TO LEARN. ***$10,000 SIGNING BONUS*** Successful Candidates will be paid $3,334 of the Signing Bonus at the time of hire, $3,333 after completion of a 12-Month Probationary Period, and $3,333 at the completion of the second year of service. Our elite law enforcement agency is looking for POLICE DISPATCHER RECRUITS. This is an exciting and rewarding career option in our Buena Park Police Department. If you are team-oriented, possess a strong work ethic, and have exceptional customer service and communication skills. This is an exciting and rewarding career option in our Buena Park Police Department. If you are team-oriented, possess a strong work ethic, and have exceptional customer service and communication skills - APPLY TODAY! Make a difference in your community as a Police Dispatcher and join a first-class department with a state-of-the-art facility that includes large windows providing natural light, ergonomic sit-stand dispatcher consoles, an organization that values diversity among staff and encourages each employee to take personal responsibility and make individual contributions. The City of Buena Park Police Department offers a work environment unmatched in Orange County. Our Police Dispatchers are first responders who serve as the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. THE POSITION Under general supervision, receives incoming calls for police assistance and dispatches necessary units; monitors and delivers information via radio communication systems to field personnel; monitors alarm systems and teletype communications; receives incoming telephone calls; assists the public and police personnel by providing accurate factual information; evaluates the type and level of response necessary; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Dispatcher is responsible for organizing and completing tasks in priority order to meet statutory and non-statutory work deadlines. The Police Dispatcher is distinguished from the Police Lead Dispatcher, who is responsible for training dispatchers, coordinating assignments, and monitoring calls, while handling more difficult calls, and providing daily administrative support for an assigned shift. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Receives 911 emergency calls from the public for police emergency services; evaluates information to determine location of the emergency and the appropriate personnel and equipment needed to respond; may route callers to the proper agency for services. Dispatches emergency units on the Computer Aided Dispatch system (CAD) as necessary per established procedures. Maintains contact with all units on assignment to determine their status and location. Communicates with callers to determine the disposition of calls; provides assistance and instructions. Contacts County and emergency management network agencies to coordinate mutual aid and call responses, and updates system data. Operates a variety of telecommunications and computer equipment. Monitors security cameras and alarms and initiates emergency responses in the event of unauthorized entries. Answers non-emergency calls for assistance, screens calls, and routes calls to the appropriate personnel. Enters, updates, and retrieves police-related data from computer and teletype networks and inputs a daily log of all calls and field units involved. Performs call-outs for a variety of resources such as animal control, towing services, medical assistance, and other specialized services. QUALIFICATIONS GUIDELINES Knowledge of: Laws, codes, regulations, policies, and department procedures governing public safety dispatching, including radio, computer, and telephone communications, and associated receiving and transmitting equipment; ability to learn portions of the California Penal Code, Health and Safety Code, Motor Vehicle Code, Welfare Institutions Code, and Business and Professions Code and procedures and techniques for dealing with the public tactfully; effective customer service techniques. Ability to: Effectively communicate with and obtain information from upset and/or irate citizens and remain calm in receiving urgent calls, reciting facts and details, and providing instructions within emergency situations; speak to callers courteously and tactfully; accurately and simultaneously monitor the status of multiple calls and units; simultaneously operate a variety of telecommunications and computer equipment such as the CAD system, computer equipment, telephones, radio transmitters, and teletype equipment; type at the net rate of 45 words per minute; spell correctly; learn the geography and the location of streets, landmarks and public and private facilities in and around the City of Buena Park; learn and apply police records management practices and procedures; understand and carry out oral and written directions; communicate effectively, both orally and in writing; establish and maintain effective working relationships with co-workers, management, public safety dispatchers from other law enforcement agencies, and the general public. Ability to be assigned to rotating work shifts, including nights, holidays, and weekends, and to work overtime as needed. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands While performing the duties of this class, the employee is constantly required to sit and occasionally stand and walk within work areas. At the communications console, the employee is expected to lean, turn, and twist to reach console resources and reference manuals. The employee is expected to use fingers to operate computer keyboard and lightly grasp microphone, and to reach above and below the shoulder to access camera controls and resource books. The employee occasionally bends, kneels, and uses feet to operate radio microphone and console. The employee must be able to talk and hear when communicating with the general public, law enforcement personnel, and city staff. Specific vision abilities required by this class include close vision, color vision, and the ability to adjust focus. Mental Demands While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with upset callers, including victims and witnesses in emergency situations, reporting potential crimes and requesting emergency care, working with city staff, law enforcement personnel, and the general public in handling non-emergency calls. WORK ENVIRONMENT The employee regularly works in an office environment; the noise level is moderately quiet, at or below 85 decibels, and the noise volume is occasionally louder when multiple calls are being handled. The employee needs to monitor multiple frequencies and communications by radio, telephone, and the communications console, as well as alarms and security cameras. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. equivalent AND one year of public communications, clerical, or related dispatch experience is required. Certified typing skills of 45 wpm. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Ability to satisfactorily complete the P.O.S.T. Public Safety Dispatcher’s Basic Course or the P.O.S.T. Basic Dispatcher Training Equivalency Examination within one year of assignment to this classification. Ability to be assigned to rotating work shifts, including nights, holidays, and weekends, and to work overtime as needed. Must have typing skills of 45 wpm. An original typing certificate predated up to one year, must be submitted along with the completed application. The typing certificate must be for 45 wpm net (after errors) on a 5-minute timed test. Acceptable typing certificates must meet all of the following requirements: A five (5) minute timed test including the gross speed and number of errors (gross speed - errors = net speed). Certification must be in writing and test taken within 12 months of submission to the Buena Park Human Resources Office. Certification must be verifiable and include a valid administrator's name, signature, address and telephone number. A SELF-ADMINISTERED TYPING TEST THAT IS TAKEN OVER THE INTERNET OR ANY OTHER SELF-ADMINISTERED TEST WILL NOT BE ACCEPTED . A copy of the certification must be submitted with your official City application. You must submit the certificate in order to be considered for the position. For suggested locations and more information about the requirements, please CLICK HERE. APPLICANT INFORMATION/EXAM WEIGHT Tentative Schedule (dates subject to change) Mandatory Meeting Tentatively scheduled for the week of October 14, 2024 Oral Interviews - 40%: Tentatively scheduled for October 29, 2024 Sit-Along Evaluation - 60%: Tentatively scheduled for the second week of November 2024 Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams, oral presentations and a "Sit Along" exercise. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. CHILDCARE ASSISTANCE: Available to all Full Time City employees with eligible dependents 0 - 5 years of age. Closing Date/Time: Continuous
Sep 10, 2024
Full Time
JOB BULLETIN Applications will be accepted on a CONTINUOUS BASIS with a first review date of October 7, 2024, until position is filled . Apply early. This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. **THE CITY OF BUENA PARK IS CURRENTLY HIRING POLICE DISPATCHER RECRUITS** THIS POSITION IS OPEN TO RECRUIT CANDIDATES WHO DO NOT HAVE COURSE TRAINING OR PUBLIC SAFETY DISPATCH EXPERIENCE BUT ARE WILLING TO LEARN. ***$10,000 SIGNING BONUS*** Successful Candidates will be paid $3,334 of the Signing Bonus at the time of hire, $3,333 after completion of a 12-Month Probationary Period, and $3,333 at the completion of the second year of service. Our elite law enforcement agency is looking for POLICE DISPATCHER RECRUITS. This is an exciting and rewarding career option in our Buena Park Police Department. If you are team-oriented, possess a strong work ethic, and have exceptional customer service and communication skills. This is an exciting and rewarding career option in our Buena Park Police Department. If you are team-oriented, possess a strong work ethic, and have exceptional customer service and communication skills - APPLY TODAY! Make a difference in your community as a Police Dispatcher and join a first-class department with a state-of-the-art facility that includes large windows providing natural light, ergonomic sit-stand dispatcher consoles, an organization that values diversity among staff and encourages each employee to take personal responsibility and make individual contributions. The City of Buena Park Police Department offers a work environment unmatched in Orange County. Our Police Dispatchers are first responders who serve as the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. THE POSITION Under general supervision, receives incoming calls for police assistance and dispatches necessary units; monitors and delivers information via radio communication systems to field personnel; monitors alarm systems and teletype communications; receives incoming telephone calls; assists the public and police personnel by providing accurate factual information; evaluates the type and level of response necessary; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Dispatcher is responsible for organizing and completing tasks in priority order to meet statutory and non-statutory work deadlines. The Police Dispatcher is distinguished from the Police Lead Dispatcher, who is responsible for training dispatchers, coordinating assignments, and monitoring calls, while handling more difficult calls, and providing daily administrative support for an assigned shift. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Receives 911 emergency calls from the public for police emergency services; evaluates information to determine location of the emergency and the appropriate personnel and equipment needed to respond; may route callers to the proper agency for services. Dispatches emergency units on the Computer Aided Dispatch system (CAD) as necessary per established procedures. Maintains contact with all units on assignment to determine their status and location. Communicates with callers to determine the disposition of calls; provides assistance and instructions. Contacts County and emergency management network agencies to coordinate mutual aid and call responses, and updates system data. Operates a variety of telecommunications and computer equipment. Monitors security cameras and alarms and initiates emergency responses in the event of unauthorized entries. Answers non-emergency calls for assistance, screens calls, and routes calls to the appropriate personnel. Enters, updates, and retrieves police-related data from computer and teletype networks and inputs a daily log of all calls and field units involved. Performs call-outs for a variety of resources such as animal control, towing services, medical assistance, and other specialized services. QUALIFICATIONS GUIDELINES Knowledge of: Laws, codes, regulations, policies, and department procedures governing public safety dispatching, including radio, computer, and telephone communications, and associated receiving and transmitting equipment; ability to learn portions of the California Penal Code, Health and Safety Code, Motor Vehicle Code, Welfare Institutions Code, and Business and Professions Code and procedures and techniques for dealing with the public tactfully; effective customer service techniques. Ability to: Effectively communicate with and obtain information from upset and/or irate citizens and remain calm in receiving urgent calls, reciting facts and details, and providing instructions within emergency situations; speak to callers courteously and tactfully; accurately and simultaneously monitor the status of multiple calls and units; simultaneously operate a variety of telecommunications and computer equipment such as the CAD system, computer equipment, telephones, radio transmitters, and teletype equipment; type at the net rate of 45 words per minute; spell correctly; learn the geography and the location of streets, landmarks and public and private facilities in and around the City of Buena Park; learn and apply police records management practices and procedures; understand and carry out oral and written directions; communicate effectively, both orally and in writing; establish and maintain effective working relationships with co-workers, management, public safety dispatchers from other law enforcement agencies, and the general public. Ability to be assigned to rotating work shifts, including nights, holidays, and weekends, and to work overtime as needed. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands While performing the duties of this class, the employee is constantly required to sit and occasionally stand and walk within work areas. At the communications console, the employee is expected to lean, turn, and twist to reach console resources and reference manuals. The employee is expected to use fingers to operate computer keyboard and lightly grasp microphone, and to reach above and below the shoulder to access camera controls and resource books. The employee occasionally bends, kneels, and uses feet to operate radio microphone and console. The employee must be able to talk and hear when communicating with the general public, law enforcement personnel, and city staff. Specific vision abilities required by this class include close vision, color vision, and the ability to adjust focus. Mental Demands While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with upset callers, including victims and witnesses in emergency situations, reporting potential crimes and requesting emergency care, working with city staff, law enforcement personnel, and the general public in handling non-emergency calls. WORK ENVIRONMENT The employee regularly works in an office environment; the noise level is moderately quiet, at or below 85 decibels, and the noise volume is occasionally louder when multiple calls are being handled. The employee needs to monitor multiple frequencies and communications by radio, telephone, and the communications console, as well as alarms and security cameras. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. equivalent AND one year of public communications, clerical, or related dispatch experience is required. Certified typing skills of 45 wpm. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Ability to satisfactorily complete the P.O.S.T. Public Safety Dispatcher’s Basic Course or the P.O.S.T. Basic Dispatcher Training Equivalency Examination within one year of assignment to this classification. Ability to be assigned to rotating work shifts, including nights, holidays, and weekends, and to work overtime as needed. Must have typing skills of 45 wpm. An original typing certificate predated up to one year, must be submitted along with the completed application. The typing certificate must be for 45 wpm net (after errors) on a 5-minute timed test. Acceptable typing certificates must meet all of the following requirements: A five (5) minute timed test including the gross speed and number of errors (gross speed - errors = net speed). Certification must be in writing and test taken within 12 months of submission to the Buena Park Human Resources Office. Certification must be verifiable and include a valid administrator's name, signature, address and telephone number. A SELF-ADMINISTERED TYPING TEST THAT IS TAKEN OVER THE INTERNET OR ANY OTHER SELF-ADMINISTERED TEST WILL NOT BE ACCEPTED . A copy of the certification must be submitted with your official City application. You must submit the certificate in order to be considered for the position. For suggested locations and more information about the requirements, please CLICK HERE. APPLICANT INFORMATION/EXAM WEIGHT Tentative Schedule (dates subject to change) Mandatory Meeting Tentatively scheduled for the week of October 14, 2024 Oral Interviews - 40%: Tentatively scheduled for October 29, 2024 Sit-Along Evaluation - 60%: Tentatively scheduled for the second week of November 2024 Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams, oral presentations and a "Sit Along" exercise. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. CHILDCARE ASSISTANCE: Available to all Full Time City employees with eligible dependents 0 - 5 years of age. Closing Date/Time: Continuous
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Police Dispatcher - Hourly Intermittent Classification Title: Police Dispatcher I Special Instructions to Applicants: Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview. Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test. Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made. Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening. Posting Details Priority Application Date: Thursday, October 19th @ 11:55 pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $20.22 per hour - $34.58 per hour CSU Classification Salary Range : $20.22 - $36.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Part-Time/Hourly-Intermittent Work Hours : Varies; ir regular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule Department Information The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community. Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession. https://www.csus.edu/campus-safety/police-department/ Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgment and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Preferred Qualifications 15. Experience working with customers or members of the public 16. Experience working in a fast-paced environment that requires multitasking while communicating with others 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signalling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data Required Licenses/Certifications Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Documents Needed to Apply Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required resume and P.O.S.T. certification (if applicable) may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 06 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: Police Dispatcher - Hourly Intermittent Classification Title: Police Dispatcher I Special Instructions to Applicants: Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview. Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test. Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made. Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening. Posting Details Priority Application Date: Thursday, October 19th @ 11:55 pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $20.22 per hour - $34.58 per hour CSU Classification Salary Range : $20.22 - $36.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Part-Time/Hourly-Intermittent Work Hours : Varies; ir regular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule Department Information The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community. Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession. https://www.csus.edu/campus-safety/police-department/ Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgment and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Preferred Qualifications 15. Experience working with customers or members of the public 16. Experience working in a fast-paced environment that requires multitasking while communicating with others 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signalling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data Required Licenses/Certifications Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Documents Needed to Apply Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required resume and P.O.S.T. certification (if applicable) may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 06 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Police Dispatcher (Police Dispatcher I) This is an On-Call, Part-Time, Intermittent, Hourly, Temporary Position Compensation and Benefits Anticipated Hiring Hourly Range: $24.50 - $34.58 per hour depending on years of experience. This part-time, on-call, hourly, intermittent position is temporary and expected to end on or before 1 year from date of hire. Extension of this assignment is contingent upon sufficient additional funding and satisfactory performance. Multiple positions may be filled from this recruitment. Benefit Information: PST Retirement - Employee contributes 7.5% toward retirement. Sick - Accrue 8 hours for every 160 hours worked. Vacation - Accrues 6.67 hours for every 160 hours worked. Medicare - Employees contribution is 1.45%. Personal Holiday - Pro-rated based on the hours worked in the month the personal holiday is taken. Not eligible for fee waiver benefits. Pay Hourly rate only valid for temporary, hourly, intermittent appointment. Eligible for shift differential pay. Cannot exceed 1000 hours in any given fiscal year. Job Summary The Police Dispatcher is a specialized classification within the Fresno State Police Department. The Police Dispatcher provides essential dispatch communications. Dispatchers are responsible for maintaining effective and efficient communications between the dispatch center, campus police officers, non-sworn department personnel, other university departments and personnel, outside emergency and law enforcement agencies, and the public. The Police Dispatcher also plays a vital role in records maintenance. Key Qualifications Knowledge of current office methods, practices, and procedures. Working knowledge of public safety-related agencies and the respective communication protocols. Ability to: Learn the use of applicable automated dispatch and law enforcement systems and databases. Effectively use a phonetic alphabet. Provide clear and concise verbal directions quickly and accurately. Apply effective listening, writing and oral skill and competence in interpreting and communicating procedures, policies, information, ideas, and instructions. Transfer information accurately, both verbally and in writing. Follow oral and written instructions. Use standard office automation software including word processing, email, and related software applications. Handle a wide range of interpersonal interactions effectively. Maintain composure in highly stressful situations or when dealing with difficult individuals. Maintain the confidentiality of sensitive information. Work effectively with faculty, students, and the general public staff from diverse ethnic, cultural and socioeconomic backgrounds. Work day, night, and weekend shifts. Willingness and ability to work overtime for shift coverage and events as needed. A history of regular attendance and positive performance evaluations. Must have completed the Police Officers Standards and Training (POST) Dispatcher Course. Must successfully pass a POST Dispatcher Background Check. Must have a working knowledge of legal codes, requirements, and procedures for receiving complaints and calls for service, as well as dispatching officers and other public safety staff appropriately To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience High School Diploma or equivalent. Must have completed the Police Officers Standards and Training (POST) Dispatcher Course. One (1) year of dispatching experience in a law enforcement or comparable agency within the last five (5) years. Preferred Skills: Three (3) years of dispatching experience in a law enforcement or comparable agency within the last ten years. Department Summary The Fresno State Police Department is operational 24 hours a day, year-round, to provide assistance and to serve the campus community. We are comprised of two operational areas: Patrol Operations is responsible for the department's law enforcement functions. Traffic Operations is responsible for the department's parking and traffic management functions. Fresno State Police Department's 27 sworn officers have full peace officer powers in the state of California. Fresno State Police Department employs 16 Community Service Specialists, 7 dispatchers, and 5 administrative support staff members. Per statute, Education Code Section 89560, the department’s primary jurisdiction is university property and one mile beyond the campus property. Application Instructions Applications will be reviewed on an on-going basis. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Sep 22 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Police Dispatcher (Police Dispatcher I) This is an On-Call, Part-Time, Intermittent, Hourly, Temporary Position Compensation and Benefits Anticipated Hiring Hourly Range: $24.50 - $34.58 per hour depending on years of experience. This part-time, on-call, hourly, intermittent position is temporary and expected to end on or before 1 year from date of hire. Extension of this assignment is contingent upon sufficient additional funding and satisfactory performance. Multiple positions may be filled from this recruitment. Benefit Information: PST Retirement - Employee contributes 7.5% toward retirement. Sick - Accrue 8 hours for every 160 hours worked. Vacation - Accrues 6.67 hours for every 160 hours worked. Medicare - Employees contribution is 1.45%. Personal Holiday - Pro-rated based on the hours worked in the month the personal holiday is taken. Not eligible for fee waiver benefits. Pay Hourly rate only valid for temporary, hourly, intermittent appointment. Eligible for shift differential pay. Cannot exceed 1000 hours in any given fiscal year. Job Summary The Police Dispatcher is a specialized classification within the Fresno State Police Department. The Police Dispatcher provides essential dispatch communications. Dispatchers are responsible for maintaining effective and efficient communications between the dispatch center, campus police officers, non-sworn department personnel, other university departments and personnel, outside emergency and law enforcement agencies, and the public. The Police Dispatcher also plays a vital role in records maintenance. Key Qualifications Knowledge of current office methods, practices, and procedures. Working knowledge of public safety-related agencies and the respective communication protocols. Ability to: Learn the use of applicable automated dispatch and law enforcement systems and databases. Effectively use a phonetic alphabet. Provide clear and concise verbal directions quickly and accurately. Apply effective listening, writing and oral skill and competence in interpreting and communicating procedures, policies, information, ideas, and instructions. Transfer information accurately, both verbally and in writing. Follow oral and written instructions. Use standard office automation software including word processing, email, and related software applications. Handle a wide range of interpersonal interactions effectively. Maintain composure in highly stressful situations or when dealing with difficult individuals. Maintain the confidentiality of sensitive information. Work effectively with faculty, students, and the general public staff from diverse ethnic, cultural and socioeconomic backgrounds. Work day, night, and weekend shifts. Willingness and ability to work overtime for shift coverage and events as needed. A history of regular attendance and positive performance evaluations. Must have completed the Police Officers Standards and Training (POST) Dispatcher Course. Must successfully pass a POST Dispatcher Background Check. Must have a working knowledge of legal codes, requirements, and procedures for receiving complaints and calls for service, as well as dispatching officers and other public safety staff appropriately To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience High School Diploma or equivalent. Must have completed the Police Officers Standards and Training (POST) Dispatcher Course. One (1) year of dispatching experience in a law enforcement or comparable agency within the last five (5) years. Preferred Skills: Three (3) years of dispatching experience in a law enforcement or comparable agency within the last ten years. Department Summary The Fresno State Police Department is operational 24 hours a day, year-round, to provide assistance and to serve the campus community. We are comprised of two operational areas: Patrol Operations is responsible for the department's law enforcement functions. Traffic Operations is responsible for the department's parking and traffic management functions. Fresno State Police Department's 27 sworn officers have full peace officer powers in the state of California. Fresno State Police Department employs 16 Community Service Specialists, 7 dispatchers, and 5 administrative support staff members. Per statute, Education Code Section 89560, the department’s primary jurisdiction is university property and one mile beyond the campus property. Application Instructions Applications will be reviewed on an on-going basis. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Sep 22 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN Applications will be accepted on a CONTINUOUS BASIS with a first review date of October 7, 2024, until position is filled . Apply early. This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. **THE CITY OF BUENA PARK IS CURRENTLY HIRING LATERAL POLICE DISPATCHERS** THIS POSITION IS OPEN TO LATERAL DISPATCHERS WHO ARE CURRENTLY WORKING AS A DISPATCHER IN A LAW ENFORCEMENT AGENCY TO QUALIFY ***$12,000 SIGNING BONUS*** Successful Candidates will be paid $4,000 of the Signing Bonus at the time of hire, $4,000 after completion of a 12-Month Probationary Period, and $4,000 at the completion of the second year of service. Make a difference in your community as a Police Dispatcher and join a first-class department with a state-of-the-art facility that includes large windows providing natural light, ergonomic sit-stand dispatcher consoles and an organization that values diversity among staff and encourages each employee to take personal responsibility and make individual contributions. The City of Buena Park Police Department offers a work environment unmatched in Orange County. Our Police Dispatchers are first responders who serve as the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. Our elite law enforcement agency is looking for qualified POLICE DISPATCHERS. This is an exciting and rewarding career option in our Buena Park Police Department. If you are already trained as a dispatcher, are team-oriented, have a strong work ethic, and exceptional customer service and communication skills - APPLY TODAY! GENERAL PURPOSE Under general supervision, receives incoming calls for police assistance and dispatches necessary units; monitors and delivers information via radio communication systems to field personnel; monitors alarm systems and teletype communications; receives incoming telephone calls; assists the public and police personnel by providing accurate factual information; evaluates the type and level of response necessary; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Dispatcher is responsible for organizing and completing tasks in priority order to meet statutory and non-statutory work deadlines. The Police Dispatcher is distinguished from the Police Lead Dispatcher, who is responsible for training dispatchers, coordinating assignments, and monitoring calls, while handling more difficult calls, and providing daily administrative support for an assigned shift. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Receives 911 emergency calls from the public for police emergency services; evaluates information to determine location of the emergency and the appropriate personnel and equipment needed to respond; may route callers to proper agency for service. Dispatches emergency units on the Computer Aided Dispatch system (CAD) as necessary per established procedures. Maintains contact with all units on assignment to determine their status and location. Communicates with callers to determine the disposition of calls; provides assistance and instructions. Contacts County and emergency management network agencies to coordinate mutual aid and call responses, and updates system data. Operates a variety of telecommunications and computer equipment. Monitors security cameras and alarms and initiates emergency responses in the event of unauthorized entries. Answers non-emergency calls for assistance, screens calls, and routes calls to the appropriate personnel. Enters, updates, and retrieves police related data from computer and teletype networks and inputs a daily log of all calls and field units involved. Performs call-outs for a variety of resources such as animal control, towing services, medical assistance, and other specialized services. QUALIFICATIONS GUIDELINES Knowledge of: Laws, codes, regulations, policies, and department procedures governing public safety dispatching, including radio, computer, and telephone communications, and associated receiving and transmitting equipment; ability to learn portions of the California Penal Code, Health and Safety Code, Motor Vehicle Code, Welfare Institutions Code, and Business and Professions Code and procedures and techniques for dealing with the public tactfully; effective customer service techniques. Ability to: Effectively communicate with and obtain information from upset and/or irate citizens and remain calm in receiving urgent calls, reciting facts and details, and providing instructions within emergency situations; speak to callers courteously and tactfully; accurately and simultaneously monitor the status of multiple calls and units; simultaneously operate a variety of telecommunications and computer equipment such as the CAD system, computer equipment, telephones, radio transmitters, and teletype equipment; type at the net rate of 45 words per minute; spell correctly; learn the geography and the location of streets, landmarks and public and private facilities in and around the City of Buena Park; learn and apply police records management practices and procedures; understand and carry out oral and written directions; communicate effectively, both orally and in writing; establish and maintain effective working relationships with co-workers, management, public safety dispatchers from other law enforcement agencies, and the general public. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands W hile performing the duties of this class, the employee is constantly required to sit and occasionally stand and walk within work areas. At the communications console, the employee is expected to lean, turn, and twist to reach console resources and reference manuals. The employee is expected to use fingers to operate computer keyboard and lightly grasp microphone and to reach above and below shoulder to access camera controls and resource books. The employee occasionally bends, kneels, and uses feet to operate radio microphone and console. The employee must be able to talk and hear when communicating with the general public, law enforcement personnel, and city staff. Specific vision abilities required by this class include close vision, color vision, and the ability to adjust focus. Mental Demands While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with upset callers, including victims and witnesses in emergency situations, reporting potential crimes and requesting emergency care, working with city staff, law enforcement personnel, and the general public in handling non-emergency calls. WORK ENVIRONMENT The employee regularly works in an office environment; the noise level is moderately quiet, at or below 85 decibels, and the noise volume is occasionally louder when multiple calls are being handled. The employee needs to monitor multiple frequencies and communications by radio, telephone, and the communications console, as well as alarms and security cameras. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. equivalent is required. One year of public communications, clerical or related dispatch experience is required. Must be currently working as a dispatcher in a Law Enforcement Agency. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Satisfactory completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and possess a P.O.S.T. Public Safety Dispatchers' Basic Course Certificate at time of assignment. Ability to work rotating shifts, including nights, days, mid-night shifts, holidays and weekends, and to work overtime as required. Must have typing skills of 45 wpm. An original typing certificate predated up to one year, must be submitted along with the completed application. The typing certificate must be for 45 wpm net (after errors) on a 5-minute timed test. Acceptable typing certificates must meet all of the following requirements: A five (5) minute timed test including the gross speed and number of errors (gross speed - errors = net speed). Certification must be in writing and test taken within 12 months of submission to the Buena Park Human Resources Office. Certification must be verifiable and include a valid administrator's name, signature, address and telephone number. A SELF-ADMINISTERED TYPING TEST THAT IS TAKEN OVER THE INTERNET OR ANY OTHER SELF-ADMINISTERED TEST WILL NOT BE ACCEPTED . A copy of the certification must be submitted with your official City application. You must submit the certificate in order to be considered for the position. For suggested locations and more information about the requirements, please CLICK HERE. (Download PDF reader) APPLICANT INFORMATION/EXAM WEIGHT Tentative Schedule (dates subject to change) Mandatory Meeting Tentatively scheduled for the week of October 14, 2024 Oral Interviews - 40%: Tentatively scheduled for October 29, 2024 Sit-Along Evaluation - 60%: Tentatively scheduled for the second week of November 2024 Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams, oral presentations and a "Sit Along" exercise. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. CHILDCARE ASSISTANCE: Available to all Full Time City employees with eligible dependents 0 - 5 years of age. Closing Date/Time: Continuous
Sep 10, 2024
Full Time
JOB BULLETIN Applications will be accepted on a CONTINUOUS BASIS with a first review date of October 7, 2024, until position is filled . Apply early. This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. **THE CITY OF BUENA PARK IS CURRENTLY HIRING LATERAL POLICE DISPATCHERS** THIS POSITION IS OPEN TO LATERAL DISPATCHERS WHO ARE CURRENTLY WORKING AS A DISPATCHER IN A LAW ENFORCEMENT AGENCY TO QUALIFY ***$12,000 SIGNING BONUS*** Successful Candidates will be paid $4,000 of the Signing Bonus at the time of hire, $4,000 after completion of a 12-Month Probationary Period, and $4,000 at the completion of the second year of service. Make a difference in your community as a Police Dispatcher and join a first-class department with a state-of-the-art facility that includes large windows providing natural light, ergonomic sit-stand dispatcher consoles and an organization that values diversity among staff and encourages each employee to take personal responsibility and make individual contributions. The City of Buena Park Police Department offers a work environment unmatched in Orange County. Our Police Dispatchers are first responders who serve as the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. Our elite law enforcement agency is looking for qualified POLICE DISPATCHERS. This is an exciting and rewarding career option in our Buena Park Police Department. If you are already trained as a dispatcher, are team-oriented, have a strong work ethic, and exceptional customer service and communication skills - APPLY TODAY! GENERAL PURPOSE Under general supervision, receives incoming calls for police assistance and dispatches necessary units; monitors and delivers information via radio communication systems to field personnel; monitors alarm systems and teletype communications; receives incoming telephone calls; assists the public and police personnel by providing accurate factual information; evaluates the type and level of response necessary; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Dispatcher is responsible for organizing and completing tasks in priority order to meet statutory and non-statutory work deadlines. The Police Dispatcher is distinguished from the Police Lead Dispatcher, who is responsible for training dispatchers, coordinating assignments, and monitoring calls, while handling more difficult calls, and providing daily administrative support for an assigned shift. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Receives 911 emergency calls from the public for police emergency services; evaluates information to determine location of the emergency and the appropriate personnel and equipment needed to respond; may route callers to proper agency for service. Dispatches emergency units on the Computer Aided Dispatch system (CAD) as necessary per established procedures. Maintains contact with all units on assignment to determine their status and location. Communicates with callers to determine the disposition of calls; provides assistance and instructions. Contacts County and emergency management network agencies to coordinate mutual aid and call responses, and updates system data. Operates a variety of telecommunications and computer equipment. Monitors security cameras and alarms and initiates emergency responses in the event of unauthorized entries. Answers non-emergency calls for assistance, screens calls, and routes calls to the appropriate personnel. Enters, updates, and retrieves police related data from computer and teletype networks and inputs a daily log of all calls and field units involved. Performs call-outs for a variety of resources such as animal control, towing services, medical assistance, and other specialized services. QUALIFICATIONS GUIDELINES Knowledge of: Laws, codes, regulations, policies, and department procedures governing public safety dispatching, including radio, computer, and telephone communications, and associated receiving and transmitting equipment; ability to learn portions of the California Penal Code, Health and Safety Code, Motor Vehicle Code, Welfare Institutions Code, and Business and Professions Code and procedures and techniques for dealing with the public tactfully; effective customer service techniques. Ability to: Effectively communicate with and obtain information from upset and/or irate citizens and remain calm in receiving urgent calls, reciting facts and details, and providing instructions within emergency situations; speak to callers courteously and tactfully; accurately and simultaneously monitor the status of multiple calls and units; simultaneously operate a variety of telecommunications and computer equipment such as the CAD system, computer equipment, telephones, radio transmitters, and teletype equipment; type at the net rate of 45 words per minute; spell correctly; learn the geography and the location of streets, landmarks and public and private facilities in and around the City of Buena Park; learn and apply police records management practices and procedures; understand and carry out oral and written directions; communicate effectively, both orally and in writing; establish and maintain effective working relationships with co-workers, management, public safety dispatchers from other law enforcement agencies, and the general public. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands W hile performing the duties of this class, the employee is constantly required to sit and occasionally stand and walk within work areas. At the communications console, the employee is expected to lean, turn, and twist to reach console resources and reference manuals. The employee is expected to use fingers to operate computer keyboard and lightly grasp microphone and to reach above and below shoulder to access camera controls and resource books. The employee occasionally bends, kneels, and uses feet to operate radio microphone and console. The employee must be able to talk and hear when communicating with the general public, law enforcement personnel, and city staff. Specific vision abilities required by this class include close vision, color vision, and the ability to adjust focus. Mental Demands While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with upset callers, including victims and witnesses in emergency situations, reporting potential crimes and requesting emergency care, working with city staff, law enforcement personnel, and the general public in handling non-emergency calls. WORK ENVIRONMENT The employee regularly works in an office environment; the noise level is moderately quiet, at or below 85 decibels, and the noise volume is occasionally louder when multiple calls are being handled. The employee needs to monitor multiple frequencies and communications by radio, telephone, and the communications console, as well as alarms and security cameras. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. equivalent is required. One year of public communications, clerical or related dispatch experience is required. Must be currently working as a dispatcher in a Law Enforcement Agency. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Satisfactory completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and possess a P.O.S.T. Public Safety Dispatchers' Basic Course Certificate at time of assignment. Ability to work rotating shifts, including nights, days, mid-night shifts, holidays and weekends, and to work overtime as required. Must have typing skills of 45 wpm. An original typing certificate predated up to one year, must be submitted along with the completed application. The typing certificate must be for 45 wpm net (after errors) on a 5-minute timed test. Acceptable typing certificates must meet all of the following requirements: A five (5) minute timed test including the gross speed and number of errors (gross speed - errors = net speed). Certification must be in writing and test taken within 12 months of submission to the Buena Park Human Resources Office. Certification must be verifiable and include a valid administrator's name, signature, address and telephone number. A SELF-ADMINISTERED TYPING TEST THAT IS TAKEN OVER THE INTERNET OR ANY OTHER SELF-ADMINISTERED TEST WILL NOT BE ACCEPTED . A copy of the certification must be submitted with your official City application. You must submit the certificate in order to be considered for the position. For suggested locations and more information about the requirements, please CLICK HERE. (Download PDF reader) APPLICANT INFORMATION/EXAM WEIGHT Tentative Schedule (dates subject to change) Mandatory Meeting Tentatively scheduled for the week of October 14, 2024 Oral Interviews - 40%: Tentatively scheduled for October 29, 2024 Sit-Along Evaluation - 60%: Tentatively scheduled for the second week of November 2024 Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams, oral presentations and a "Sit Along" exercise. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. CHILDCARE ASSISTANCE: Available to all Full Time City employees with eligible dependents 0 - 5 years of age. Closing Date/Time: Continuous
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN Applications will be accepted on a CONTINUOUS BASIS with a first review date of October 7, 2024, until position is filled . Apply early. This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. **THE CITY OF BUENA PARK IS CURRENTLY RECRUITING FOR PRE-TRAINED POLICE DISPATCHERS** THIS POSITION IS OPEN TO RECRUIT CANDIDATES WHO HAVE COMPLETED A P.O.S.T. PUBLIC SAFETY DISPATCHERS' BASIC COURSE CERTIFICATE AT TIME OF APPLICATION ***$10,000 SIGNING BONUS*** Successful Candidates will be paid $3,334 of the Signing Bonus at the time of hire, $3,333 after completion of a 12-Month Probationary Period, and $3,333 at the completion of the second year of service. Make a difference in your community as a Police Dispatcher and join a first-class department with a state-of-the-art facility that includes large windows providing natural light, ergonomic sit-stand dispatcher consoles and an organization that values diversity among staff and encourages each employee to take personal responsibility and make individual contributions. The City of Buena Park Police Department offers a work environment unmatched in Orange County. Our Police Dispatchers are first responders who serve as the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. Our elite law enforcement agency is looking for qualified POLICE DISPATCHERS - PRE-TRAINED . This is an exciting and rewarding career option in our Buena Park Police Department. If you are already trained as a dispatcher, are team-oriented, possess a strong work ethic, and have exceptional customer service and communication skills - APPLY TODAY! THE POSITION Under general supervision, receives incoming calls for police assistance and dispatches necessary units; monitors and delivers information via radio communication systems to field personnel; monitors alarm systems and teletype communications; receives incoming telephone calls; assists the public and police personnel by providing accurate factual information; evaluates the type and level of response necessary; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Dispatcher is responsible for organizing and completing tasks in priority order to meet statutory and non-statutory work deadlines. The Police Dispatcher is distinguished from the Police Lead Dispatcher, who is responsible for training dispatchers, coordinating assignments, and monitoring calls, while handling more difficult calls, and providing daily administrative support for an assigned shift. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Receives 911 emergency calls from the public for police emergency services; evaluates information to determine location of the emergency and the appropriate personnel and equipment needed to respond; may route callers to the proper agency for services. Dispatches emergency units on the Computer Aided Dispatch system (CAD) as necessary per established procedures. Maintains contact with all units on assignment to determine their status and location. Communicates with callers to determine the disposition of calls; provides assistance and instructions. Contacts County and emergency management network agencies to coordinate mutual aid and call responses, and updates system data. Operates a variety of telecommunications and computer equipment. Monitors security cameras and alarms and initiates emergency responses in the event of unauthorized entries. Answers non-emergency calls for assistance, screens calls, and routes calls to the appropriate personnel. Enters, updates, and retrieves police-related data from computer and teletype networks and inputs a daily log of all calls and field units involved. Performs call-outs for a variety of resources such as animal control, towing services, medical assistance, and other specialized services. QUALIFICATIONS GUIDELINES Knowledge of: Laws, codes, regulations, policies, and department procedures governing public safety dispatching, including radio, computer, and telephone communications, and associated receiving and transmitting equipment; ability to learn portions of the California Penal Code, Health and Safety Code, Motor Vehicle Code, Welfare Institutions Code, and Business and Professions Code and procedures and techniques for dealing with the public tactfully; effective customer service techniques. Ability to: Effectively communicate with and obtain information from upset and/or irate citizens and remain calm in receiving urgent calls, reciting facts and details, and providing instructions within emergency situations; speak to callers courteously and tactfully; accurately and simultaneously monitor the status of multiple calls and units; simultaneously operate a variety of telecommunications and computer equipment such as the CAD system, computer equipment, telephones, radio transmitters, and teletype equipment; type at the net rate of 45 words per minute; spell correctly; learn the geography and the location of streets, landmarks and public and private facilities in and around the City of Buena Park; learn and apply police records management practices and procedures; understand and carry out oral and written directions; communicate effectively, both orally and in writing; establish and maintain effective working relationships with co-workers, management, public safety dispatchers from other law enforcement agencies, and the general public. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, the employee is constantly required to sit and occasionally stand and walk within work areas. At the communications console, the employee is expected to lean, turn, and twist to reach console resources and reference manuals. The employee is expected to use fingers to operate computer keyboard and lightly grasp microphone and to reach above and below shoulder to access camera controls and resource books. The employee occasionally bends, kneels, and uses feet to operate radio microphone and console. The employee must be able to talk and hear when communicating with the general public, law enforcement personnel, and city staff. Specific vision abilities required by this class include close vision, color vision, and the ability to adjust focus. Mental Demands While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with upset callers, including victims and witnesses in emergency situations, reporting potential crimes and requesting emergency care, working with city staff, law enforcement personnel, and the general public in handling non-emergency calls. WORK ENVIRONMENT The employee regularly works in an office environment; the noise level is moderately quiet, at or below 85 decibels, and the noise volume is occasionally louder when multiple calls are being handled. The employee needs to monitor multiple frequencies and communications by radio, telephone, and the communications console, as well as alarms and security cameras. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. equivalent is required. One year of public communications, clerical, or related dispatch experience is required. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS P.O.S.T. Public Safety Dispatchers' Basic Course completion or the P.O.S.T. Public Safety Dispatcher certificate is required at the time of application. Ability to be assigned to rotating work shifts, including nights, holidays, and weekends, and to work overtime as needed. Must have typing skills of 45 wpm. An original typing certificate predated up to one year, must be submitted along with the completed application. The typing certificate must be for 45 wpm net (after errors) on a 5-minute timed test. Acceptable typing certificates must meet all of the following requirements: A five (5) minute timed test including the gross speed and number of errors (gross speed - errors = net speed). Certification must be in writing and test taken within 12 months of submission to the Buena Park Human Resources Office. Certification must be verifiable and include a valid administrator's name, signature, address and telephone number. A SELF-ADMINISTERED TYPING TEST THAT IS TAKEN OVER THE INTERNET OR ANY OTHER SELF-ADMINISTERED TEST WILL NOT BE ACCEPTED . A copy of the certification must be submitted with your official City application. You must submit the certificate in order to be considered for the position. For suggested locations and more information about the requirements, please CLICK HERE. (Download PDF reader) APPLICANT INFORMATION/EXAM WEIGHT Tentative Schedule (dates subject to change) Mandatory Meeting Tentatively scheduled for the week of October 14, 2024 Oral Interviews - 40%: Tentatively scheduled for October 29, 2024 Sit-Along Evaluation - 60%: Tentatively scheduled for the second week of November 2024 Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams, oral presentations and a "Sit Along" exercise. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. CHILDCARE ASSISTANCE: Available to all Full Time City employees with eligible dependents 0 - 5 years of age. Closing Date/Time: Continuous
Sep 10, 2024
Full Time
JOB BULLETIN Applications will be accepted on a CONTINUOUS BASIS with a first review date of October 7, 2024, until position is filled . Apply early. This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible. **THE CITY OF BUENA PARK IS CURRENTLY RECRUITING FOR PRE-TRAINED POLICE DISPATCHERS** THIS POSITION IS OPEN TO RECRUIT CANDIDATES WHO HAVE COMPLETED A P.O.S.T. PUBLIC SAFETY DISPATCHERS' BASIC COURSE CERTIFICATE AT TIME OF APPLICATION ***$10,000 SIGNING BONUS*** Successful Candidates will be paid $3,334 of the Signing Bonus at the time of hire, $3,333 after completion of a 12-Month Probationary Period, and $3,333 at the completion of the second year of service. Make a difference in your community as a Police Dispatcher and join a first-class department with a state-of-the-art facility that includes large windows providing natural light, ergonomic sit-stand dispatcher consoles and an organization that values diversity among staff and encourages each employee to take personal responsibility and make individual contributions. The City of Buena Park Police Department offers a work environment unmatched in Orange County. Our Police Dispatchers are first responders who serve as the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. Our elite law enforcement agency is looking for qualified POLICE DISPATCHERS - PRE-TRAINED . This is an exciting and rewarding career option in our Buena Park Police Department. If you are already trained as a dispatcher, are team-oriented, possess a strong work ethic, and have exceptional customer service and communication skills - APPLY TODAY! THE POSITION Under general supervision, receives incoming calls for police assistance and dispatches necessary units; monitors and delivers information via radio communication systems to field personnel; monitors alarm systems and teletype communications; receives incoming telephone calls; assists the public and police personnel by providing accurate factual information; evaluates the type and level of response necessary; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Dispatcher is responsible for organizing and completing tasks in priority order to meet statutory and non-statutory work deadlines. The Police Dispatcher is distinguished from the Police Lead Dispatcher, who is responsible for training dispatchers, coordinating assignments, and monitoring calls, while handling more difficult calls, and providing daily administrative support for an assigned shift. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Receives 911 emergency calls from the public for police emergency services; evaluates information to determine location of the emergency and the appropriate personnel and equipment needed to respond; may route callers to the proper agency for services. Dispatches emergency units on the Computer Aided Dispatch system (CAD) as necessary per established procedures. Maintains contact with all units on assignment to determine their status and location. Communicates with callers to determine the disposition of calls; provides assistance and instructions. Contacts County and emergency management network agencies to coordinate mutual aid and call responses, and updates system data. Operates a variety of telecommunications and computer equipment. Monitors security cameras and alarms and initiates emergency responses in the event of unauthorized entries. Answers non-emergency calls for assistance, screens calls, and routes calls to the appropriate personnel. Enters, updates, and retrieves police-related data from computer and teletype networks and inputs a daily log of all calls and field units involved. Performs call-outs for a variety of resources such as animal control, towing services, medical assistance, and other specialized services. QUALIFICATIONS GUIDELINES Knowledge of: Laws, codes, regulations, policies, and department procedures governing public safety dispatching, including radio, computer, and telephone communications, and associated receiving and transmitting equipment; ability to learn portions of the California Penal Code, Health and Safety Code, Motor Vehicle Code, Welfare Institutions Code, and Business and Professions Code and procedures and techniques for dealing with the public tactfully; effective customer service techniques. Ability to: Effectively communicate with and obtain information from upset and/or irate citizens and remain calm in receiving urgent calls, reciting facts and details, and providing instructions within emergency situations; speak to callers courteously and tactfully; accurately and simultaneously monitor the status of multiple calls and units; simultaneously operate a variety of telecommunications and computer equipment such as the CAD system, computer equipment, telephones, radio transmitters, and teletype equipment; type at the net rate of 45 words per minute; spell correctly; learn the geography and the location of streets, landmarks and public and private facilities in and around the City of Buena Park; learn and apply police records management practices and procedures; understand and carry out oral and written directions; communicate effectively, both orally and in writing; establish and maintain effective working relationships with co-workers, management, public safety dispatchers from other law enforcement agencies, and the general public. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, the employee is constantly required to sit and occasionally stand and walk within work areas. At the communications console, the employee is expected to lean, turn, and twist to reach console resources and reference manuals. The employee is expected to use fingers to operate computer keyboard and lightly grasp microphone and to reach above and below shoulder to access camera controls and resource books. The employee occasionally bends, kneels, and uses feet to operate radio microphone and console. The employee must be able to talk and hear when communicating with the general public, law enforcement personnel, and city staff. Specific vision abilities required by this class include close vision, color vision, and the ability to adjust focus. Mental Demands While performing the duties of this class, the employee must be able to use written and oral communication skills; read and interpret data, information and documents; interpret policies and procedures; learn and apply new information or new skills; work under deadlines with constant interruptions; and interact with upset callers, including victims and witnesses in emergency situations, reporting potential crimes and requesting emergency care, working with city staff, law enforcement personnel, and the general public in handling non-emergency calls. WORK ENVIRONMENT The employee regularly works in an office environment; the noise level is moderately quiet, at or below 85 decibels, and the noise volume is occasionally louder when multiple calls are being handled. The employee needs to monitor multiple frequencies and communications by radio, telephone, and the communications console, as well as alarms and security cameras. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. equivalent is required. One year of public communications, clerical, or related dispatch experience is required. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS P.O.S.T. Public Safety Dispatchers' Basic Course completion or the P.O.S.T. Public Safety Dispatcher certificate is required at the time of application. Ability to be assigned to rotating work shifts, including nights, holidays, and weekends, and to work overtime as needed. Must have typing skills of 45 wpm. An original typing certificate predated up to one year, must be submitted along with the completed application. The typing certificate must be for 45 wpm net (after errors) on a 5-minute timed test. Acceptable typing certificates must meet all of the following requirements: A five (5) minute timed test including the gross speed and number of errors (gross speed - errors = net speed). Certification must be in writing and test taken within 12 months of submission to the Buena Park Human Resources Office. Certification must be verifiable and include a valid administrator's name, signature, address and telephone number. A SELF-ADMINISTERED TYPING TEST THAT IS TAKEN OVER THE INTERNET OR ANY OTHER SELF-ADMINISTERED TEST WILL NOT BE ACCEPTED . A copy of the certification must be submitted with your official City application. You must submit the certificate in order to be considered for the position. For suggested locations and more information about the requirements, please CLICK HERE. (Download PDF reader) APPLICANT INFORMATION/EXAM WEIGHT Tentative Schedule (dates subject to change) Mandatory Meeting Tentatively scheduled for the week of October 14, 2024 Oral Interviews - 40%: Tentatively scheduled for October 29, 2024 Sit-Along Evaluation - 60%: Tentatively scheduled for the second week of November 2024 Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams, oral presentations and a "Sit Along" exercise. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. CHILDCARE ASSISTANCE: Available to all Full Time City employees with eligible dependents 0 - 5 years of age. Closing Date/Time: Continuous
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary The Communications and Records section dispatches university police and other public safety personnel, and operates as the primary campus public safety answering point, using an enhanced 9-1-1 telephone system. The Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. Fire and emergency medical response are initiated by the Police Dispatcher and are transferred to allied agencies. The Police Dispatcher offers pre-arrival patient-care instructions and performs other duties of emergency medical dispatch, using guidelines established by the appropriate Emergency Medical Services Agency. The Communications and Records section is also the central records repository for the University Police Department and the law enforcement-related portion of the Transportation & Parking Services section. This is a 2 year on-call position. Department Summary Under the administration of the Assistant Vice President/Chief of Police Public Safety, the University Police Department is responsible for the safety, health and well-being of the university community. The University Police Department consists of two divisions; an Operations Division managed by a Deputy Chief and Lieutenant, and a Support Division managed by an Associate Director. Communications and Records is within the Operations Division, which is supervised by a Communications and Records Coordinator, and is staffed-by 5 staff Police Dispatchers and 1-10 Hourly/On-Call staff Police Dispatcher. Key Qualifications Thorough knowledge of legal codes, restrictions, and requirements; procedures and techniques for receiving complaints and calls for service, and for dispatching and communicating with field units; information systems (CJIS, CLETS, DMV, DOJ, CSAR, Cal-Photo, CCPOR, NCIC, NLETS, T2 Parking system, and local warrant CJIS system); public safety-related agencies and field units/personnel; agency rules and procedures; and equipment operating procedures. Ability to present, describe and summarize information orally using clear, concise and appropriate language in an organized manner and to derive the correct meaning from various types of information received orally (e.g. giving and understanding instructions, directions, descriptions, explanations, etc.). This includes competency in applying job-specific vocal and listening techniques. Thorough knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. Ability to effectively converse using police radio systems. Education and Experience Must possess a current P.O.S.T. Public Safety Dispatcher certificate within 1 year of employment (training costs covered by university). High school diploma or equivalent. Must be able to type 40 wpm. Selected candidates must successfully pass a pre-employment background and fingerprinting check as well as a general medical examination, drug test, and hearing test. Salary: Anticipated Hiring Range: $24.70 - $32.41 per hour Classification Range: $20.22 - $36.31 per hour Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Sep 07 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary The Communications and Records section dispatches university police and other public safety personnel, and operates as the primary campus public safety answering point, using an enhanced 9-1-1 telephone system. The Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. Fire and emergency medical response are initiated by the Police Dispatcher and are transferred to allied agencies. The Police Dispatcher offers pre-arrival patient-care instructions and performs other duties of emergency medical dispatch, using guidelines established by the appropriate Emergency Medical Services Agency. The Communications and Records section is also the central records repository for the University Police Department and the law enforcement-related portion of the Transportation & Parking Services section. This is a 2 year on-call position. Department Summary Under the administration of the Assistant Vice President/Chief of Police Public Safety, the University Police Department is responsible for the safety, health and well-being of the university community. The University Police Department consists of two divisions; an Operations Division managed by a Deputy Chief and Lieutenant, and a Support Division managed by an Associate Director. Communications and Records is within the Operations Division, which is supervised by a Communications and Records Coordinator, and is staffed-by 5 staff Police Dispatchers and 1-10 Hourly/On-Call staff Police Dispatcher. Key Qualifications Thorough knowledge of legal codes, restrictions, and requirements; procedures and techniques for receiving complaints and calls for service, and for dispatching and communicating with field units; information systems (CJIS, CLETS, DMV, DOJ, CSAR, Cal-Photo, CCPOR, NCIC, NLETS, T2 Parking system, and local warrant CJIS system); public safety-related agencies and field units/personnel; agency rules and procedures; and equipment operating procedures. Ability to present, describe and summarize information orally using clear, concise and appropriate language in an organized manner and to derive the correct meaning from various types of information received orally (e.g. giving and understanding instructions, directions, descriptions, explanations, etc.). This includes competency in applying job-specific vocal and listening techniques. Thorough knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. Ability to effectively converse using police radio systems. Education and Experience Must possess a current P.O.S.T. Public Safety Dispatcher certificate within 1 year of employment (training costs covered by university). High school diploma or equivalent. Must be able to type 40 wpm. Selected candidates must successfully pass a pre-employment background and fingerprinting check as well as a general medical examination, drug test, and hearing test. Salary: Anticipated Hiring Range: $24.70 - $32.41 per hour Classification Range: $20.22 - $36.31 per hour Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Sep 07 2022 Pacific Daylight Time Applications close: Closing Date/Time:
City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Police Dispatcher II Please note : this is not an entry level police dispatcher position. Please see our job opening for Police Dispatcher I if you have no experience as a public safety dispatcher. The City of Concord's Police Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive yet fast-paced environment to serve as their next Police Dispatcher. The Police Department: The members of the Concord Police Department are dedicated to providing the highest quality police services in order to enhance community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, lead a community commitment to resolve problems, and improve the safety and quality of life in our city. What you will be doing in this role: This is the journey-level position and performs the full range of radio and telephone dispatch duties with a high degree of independence. The Police Dispatcher II performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication, entry level dispatcher training, and records and file maintenance in a computer-aided environment. We are looking for someone who: Can assess situations accurately, make quick decisions, and use sound judgement Has excellent oral and written communication skills Is naturally compassionate and comfortable speaking to individuals who are emotional or stressed Can multi-task and quickly prioritize needs Can work in a collaborative team environment and take instruction well Stay composed and control their own emotions Has the technological skills to operate multiple computers, programs, radios and recording equipment Has excellent attention to detail and organization skills Is familiar with or can quickly learn the city of Concord and can read Maputo find routes, locations, and addresses Is flexible and can adapt to any situation Embraces and embodies the City’s Mission, Vision and Values . RECRUITMENT INCENTIVES Leave Pre-Accruals: The first year of leave accruals (80 hours vacation and 96 hours sick leave) shall be front-loaded at time of hire. Communications Training Officer Pay Differential: Police Dispatcher IIs who are assigned as Communications Training Officers (CTOs) will receive an additional 5% pay for each hour assigned and engaged in providing formal training to a police dispatcher trainee. EXCELLENT BENEFITS PACKAGE This position is represented by Teamsters Local 856 and receives an excellent benefits package, including but not limited to: $2.00/hour shift differential for night shift and $2.50/hour for grave shift $120/month bilingual pay for qualifying languages Generous contributions to health, dental and vision plans Employer paid life insurance and contributions to retirement plans Fully paid tuition reimbursement program Employer paid Employee Assistance Program and robust peer support program TYPING CERTIFICATE REQUIREMENT A typing certificate issued within the last 12 months is required . The typing certificate must be attached to the online application and scored according to the following method: 5 minute timed typing exercise, showing a gross rate of speed and a net rate of speed. This information MUST be included on the typing certificate. Applications received without a valid typing certificate attached, or not meeting the minimum words per minute ( 35 net WPM ) WILL NOT be considered and WILL NOT be contacted to correct the deficiency. Please note: in response to the Covid-19 pandemic, online typing test results will be considered. If possible, please take a five minute timed test online that reflects gross WPM with errors, or net WPM. IMPORTANT : Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly on your application. If you have any specific questions regarding the recruitment and selection process, please contact the Human Resources Department at (925) 671-3308. POLICE DISPATCHER II Purpose In support of police law enforcement and other public safety functions, performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication, entry level dispatcher training, and records and files maintenance in a computer-aided environment; performs related and other work as required all within the context of the City's Mission of providing responsive, cost effective, and innovative local government services through a collaborative effort with the community to make Concord a city of the highest quality. Equipment, Methods & Guidelines Uses computer-aided dispatch system, including 911 emergency telephone, Telephone Device for the Deaf (TDD) and other multi-line telephone systems, various law enforcement telecommunications systems, multi-channel radio console with headsets and telephone handsets, video display terminals, computer keyboards, and alarm systems. Resource materials include hardware and software documentation, Dispatcher Training Manual, Dispatcher Training Guide, call-out schedules, maps, standardized service request classifications, level of response decision criteria, policies, regulations, operating procedures, directives, and violation codes contained in both City and other agency reference documents and manuals. Working Conditions Work is located in the Police Communications Center with variable lighting intensity and background noise. Work includes pressures generated by the necessity for appropriate and timely responses and follow-up required by emergency and routine events that often occur simultaneously. Work also involves prolonged periods of sitting. Incumbents are subject to shift assignments including evenings, weekends, and holidays; and to shift holdovers, early work calls, and scheduled overtime. Physical Demands Work emphasizes clear speech, visual and hearing acuity, and manual dexterity; prolonged periods of sitting and of wearing a headset; may occasionally perform moderate lifting (such as 30-50 pound boxes of computer paper), carrying, pushing, pulling and stooping. Must be able to work in an environment, with randomly occurring periods that are dominated by crisis situations and stress filled working conditions. Supervisory Guidance Received/Given Supervision received is intended to prescribe both general and detailed methods for achieving objectives. This is the journey level dispatcher classification and incumbents are expected to assist in training and monitoring the progress of entry level dispatchers when conditions require. Examples of duties include, but are not limited to Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and, as appropriate, transmits message for dispatching.Assigns calls to police units for necessary action, determining how many and which units are required for response. May coordinate, with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and aurally monitors police radio frequencies to ensure correct status of officers and pending and dispatched calls, making "on-line changes" via keyboard as appropriate. Calls out Public Works standby personnel, perform call-outs for various local government entities, and monitors local government radio for their status.Determines appropriate communications or research channels selecting from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems.Provides information to officers expeditiously in areas such as warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for police officers or other parties. Confirms warrants with responsible agencies, receives warrants and updates status of warrants.Accesses and updates information in a variety of on-line Law Enforcement data systems, including systems which contain confidential data.Develops, confirms, and relays information by contacting persons such as those in the internal chain of command; relatives of those involved in incidents; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; animal control; commercial establishments; alarm companies; and schools.Monitors other public safety and emergency preparedness radio traffic; fire panel and security system boards; local government radio channels; and jail and complaint desk alarms, and takes appropriate actions.Maintains various logs and records of activities, such as radio transmissions, telephone calls received, call-outs and tow requests, equipment failure log, personal time keeping an attendance.Follows defined alternative procedures in the event of computer or other equipment malfunction such as performing shut down and start up procedures. Performs various tasks to ensure proper operation of equipment such as setting and resetting computer system, video display terminals, mobile data terminals and printers; and changing print ribbons, paper, and recording tapes.Performs activities related to the operation of a county-wide law enforcement radio system (CLERS) such as monitoring radio channel and issuing all points bulletins following county protocol and procedures.Assists in training entry level and per diem dispatchers as required.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other work as assigned. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Qualifications Knowledge and Abilities: Knowledge of specific data processing and telecommunications equipment used in a public safety Communications Center. Knowledge of relevant sections of various California codes such as the Penal, Health and Safety, Municipal, Welfare and Institutions, and Vehicle codes; interdepartmental regulations, policies and procedures; various hardware and software documentation; Federal Communications Commission Regulations; of the resources, equipment, methods, procedures, and nomenclature included in and associated with computer-aided dispatch and automated information systems. Ability to read, comprehend, and retain. Ability to learn the geographic layout of the City, including location of streets, street names, freeways, shopping centers, industrial parks, hotels, and other landmarks. Ability to remain calm in situations of stress; to assess events quickly and accurately; to adapt communications and behavioral styles appropriately in response to individuals and situations; to obtain and accurately record required information; to effectively classify and prioritize service requests; to act promptly and decisively; to make acceptable decisions; to quickly search and find information from resource systems, manuals, maps and other documents and to accurately and concisely convey such information orally and in writing; to spell accurately and use correct grammar; to speak clearly, concisely and audibly; to perform multiple tasks simultaneously; to meet the physical requirements of the work; to understand and carry out oral and written instructions; and to establish and maintain cooperative and effective relationships with those contacted in the course of work. Education: Satisfactory completion of high school or the equivalent. Experience: Three years of related work experience that has provided the knowledge, skills and abilities necessary to perform the duties of a law enforcement dispatcher in a computer-assisted environment, including at least one year experience working in a POST-certified law enforcement communications center. Other Other: Ability to operate an alpha-numeric keyboard with sufficient speed and accuracy to provide efficient input into a computer terminal, measured by the ability to type at a rate of 35 words per minute (net). A typing certificate issued within the last 12 months is required. The typing certificate must be attached to the online application and scored according to the following method: 5 minute timed typing exercise, showing a gross rate of speed and a net rate of speed. This information MUST be included on the typing certificate. Applications received without a valid typing certificate, or not meeting the minimum net words per minute WILL NOT be considered and WILL NOT be contacted to correct the deficiency. Online typing tests WILL NOT be accepted. For a list of agencies where you can obtain your typing certificate, please click here. Must have normal (or correctable to normal) hearing and eyesight and a clear and audible voice for radio and telephone communications. Must have successfully completed the POST-certified police dispatcher course and have successfully passed probation as a dispatcher for a POST-certified law enforcement communications center. Must successfully complete a background investigation as a condition of employment. A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Police Dispatcher II Please note : this is not an entry level police dispatcher position. Please see our job opening for Police Dispatcher I if you have no experience as a public safety dispatcher. The City of Concord's Police Department is currently seeking customer-service oriented individuals who enjoy working in a highly productive yet fast-paced environment to serve as their next Police Dispatcher. The Police Department: The members of the Concord Police Department are dedicated to providing the highest quality police services in order to enhance community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, lead a community commitment to resolve problems, and improve the safety and quality of life in our city. What you will be doing in this role: This is the journey-level position and performs the full range of radio and telephone dispatch duties with a high degree of independence. The Police Dispatcher II performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication, entry level dispatcher training, and records and file maintenance in a computer-aided environment. We are looking for someone who: Can assess situations accurately, make quick decisions, and use sound judgement Has excellent oral and written communication skills Is naturally compassionate and comfortable speaking to individuals who are emotional or stressed Can multi-task and quickly prioritize needs Can work in a collaborative team environment and take instruction well Stay composed and control their own emotions Has the technological skills to operate multiple computers, programs, radios and recording equipment Has excellent attention to detail and organization skills Is familiar with or can quickly learn the city of Concord and can read Maputo find routes, locations, and addresses Is flexible and can adapt to any situation Embraces and embodies the City’s Mission, Vision and Values . RECRUITMENT INCENTIVES Leave Pre-Accruals: The first year of leave accruals (80 hours vacation and 96 hours sick leave) shall be front-loaded at time of hire. Communications Training Officer Pay Differential: Police Dispatcher IIs who are assigned as Communications Training Officers (CTOs) will receive an additional 5% pay for each hour assigned and engaged in providing formal training to a police dispatcher trainee. EXCELLENT BENEFITS PACKAGE This position is represented by Teamsters Local 856 and receives an excellent benefits package, including but not limited to: $2.00/hour shift differential for night shift and $2.50/hour for grave shift $120/month bilingual pay for qualifying languages Generous contributions to health, dental and vision plans Employer paid life insurance and contributions to retirement plans Fully paid tuition reimbursement program Employer paid Employee Assistance Program and robust peer support program TYPING CERTIFICATE REQUIREMENT A typing certificate issued within the last 12 months is required . The typing certificate must be attached to the online application and scored according to the following method: 5 minute timed typing exercise, showing a gross rate of speed and a net rate of speed. This information MUST be included on the typing certificate. Applications received without a valid typing certificate attached, or not meeting the minimum words per minute ( 35 net WPM ) WILL NOT be considered and WILL NOT be contacted to correct the deficiency. Please note: in response to the Covid-19 pandemic, online typing test results will be considered. If possible, please take a five minute timed test online that reflects gross WPM with errors, or net WPM. IMPORTANT : Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly on your application. If you have any specific questions regarding the recruitment and selection process, please contact the Human Resources Department at (925) 671-3308. POLICE DISPATCHER II Purpose In support of police law enforcement and other public safety functions, performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication, entry level dispatcher training, and records and files maintenance in a computer-aided environment; performs related and other work as required all within the context of the City's Mission of providing responsive, cost effective, and innovative local government services through a collaborative effort with the community to make Concord a city of the highest quality. Equipment, Methods & Guidelines Uses computer-aided dispatch system, including 911 emergency telephone, Telephone Device for the Deaf (TDD) and other multi-line telephone systems, various law enforcement telecommunications systems, multi-channel radio console with headsets and telephone handsets, video display terminals, computer keyboards, and alarm systems. Resource materials include hardware and software documentation, Dispatcher Training Manual, Dispatcher Training Guide, call-out schedules, maps, standardized service request classifications, level of response decision criteria, policies, regulations, operating procedures, directives, and violation codes contained in both City and other agency reference documents and manuals. Working Conditions Work is located in the Police Communications Center with variable lighting intensity and background noise. Work includes pressures generated by the necessity for appropriate and timely responses and follow-up required by emergency and routine events that often occur simultaneously. Work also involves prolonged periods of sitting. Incumbents are subject to shift assignments including evenings, weekends, and holidays; and to shift holdovers, early work calls, and scheduled overtime. Physical Demands Work emphasizes clear speech, visual and hearing acuity, and manual dexterity; prolonged periods of sitting and of wearing a headset; may occasionally perform moderate lifting (such as 30-50 pound boxes of computer paper), carrying, pushing, pulling and stooping. Must be able to work in an environment, with randomly occurring periods that are dominated by crisis situations and stress filled working conditions. Supervisory Guidance Received/Given Supervision received is intended to prescribe both general and detailed methods for achieving objectives. This is the journey level dispatcher classification and incumbents are expected to assist in training and monitoring the progress of entry level dispatchers when conditions require. Examples of duties include, but are not limited to Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and, as appropriate, transmits message for dispatching.Assigns calls to police units for necessary action, determining how many and which units are required for response. May coordinate, with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and aurally monitors police radio frequencies to ensure correct status of officers and pending and dispatched calls, making "on-line changes" via keyboard as appropriate. Calls out Public Works standby personnel, perform call-outs for various local government entities, and monitors local government radio for their status.Determines appropriate communications or research channels selecting from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems.Provides information to officers expeditiously in areas such as warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for police officers or other parties. Confirms warrants with responsible agencies, receives warrants and updates status of warrants.Accesses and updates information in a variety of on-line Law Enforcement data systems, including systems which contain confidential data.Develops, confirms, and relays information by contacting persons such as those in the internal chain of command; relatives of those involved in incidents; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; animal control; commercial establishments; alarm companies; and schools.Monitors other public safety and emergency preparedness radio traffic; fire panel and security system boards; local government radio channels; and jail and complaint desk alarms, and takes appropriate actions.Maintains various logs and records of activities, such as radio transmissions, telephone calls received, call-outs and tow requests, equipment failure log, personal time keeping an attendance.Follows defined alternative procedures in the event of computer or other equipment malfunction such as performing shut down and start up procedures. Performs various tasks to ensure proper operation of equipment such as setting and resetting computer system, video display terminals, mobile data terminals and printers; and changing print ribbons, paper, and recording tapes.Performs activities related to the operation of a county-wide law enforcement radio system (CLERS) such as monitoring radio channel and issuing all points bulletins following county protocol and procedures.Assists in training entry level and per diem dispatchers as required.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other work as assigned. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Qualifications Knowledge and Abilities: Knowledge of specific data processing and telecommunications equipment used in a public safety Communications Center. Knowledge of relevant sections of various California codes such as the Penal, Health and Safety, Municipal, Welfare and Institutions, and Vehicle codes; interdepartmental regulations, policies and procedures; various hardware and software documentation; Federal Communications Commission Regulations; of the resources, equipment, methods, procedures, and nomenclature included in and associated with computer-aided dispatch and automated information systems. Ability to read, comprehend, and retain. Ability to learn the geographic layout of the City, including location of streets, street names, freeways, shopping centers, industrial parks, hotels, and other landmarks. Ability to remain calm in situations of stress; to assess events quickly and accurately; to adapt communications and behavioral styles appropriately in response to individuals and situations; to obtain and accurately record required information; to effectively classify and prioritize service requests; to act promptly and decisively; to make acceptable decisions; to quickly search and find information from resource systems, manuals, maps and other documents and to accurately and concisely convey such information orally and in writing; to spell accurately and use correct grammar; to speak clearly, concisely and audibly; to perform multiple tasks simultaneously; to meet the physical requirements of the work; to understand and carry out oral and written instructions; and to establish and maintain cooperative and effective relationships with those contacted in the course of work. Education: Satisfactory completion of high school or the equivalent. Experience: Three years of related work experience that has provided the knowledge, skills and abilities necessary to perform the duties of a law enforcement dispatcher in a computer-assisted environment, including at least one year experience working in a POST-certified law enforcement communications center. Other Other: Ability to operate an alpha-numeric keyboard with sufficient speed and accuracy to provide efficient input into a computer terminal, measured by the ability to type at a rate of 35 words per minute (net). A typing certificate issued within the last 12 months is required. The typing certificate must be attached to the online application and scored according to the following method: 5 minute timed typing exercise, showing a gross rate of speed and a net rate of speed. This information MUST be included on the typing certificate. Applications received without a valid typing certificate, or not meeting the minimum net words per minute WILL NOT be considered and WILL NOT be contacted to correct the deficiency. Online typing tests WILL NOT be accepted. For a list of agencies where you can obtain your typing certificate, please click here. Must have normal (or correctable to normal) hearing and eyesight and a clear and audible voice for radio and telephone communications. Must have successfully completed the POST-certified police dispatcher course and have successfully passed probation as a dispatcher for a POST-certified law enforcement communications center. Must successfully complete a background investigation as a condition of employment. A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: Continuous
City of Newport Beach, CA
Newport Beach, California, United States
Definition Come join the Newport Beach Police Department as a Police Dispatcher! Currently there are multiple full-time and part-time vacancies. Applications will be accepted on a continuous basis with the first review date of August 15, 2024 or at 200 applications - whichever occurs first. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. Candidates are encouraged to apply immediately as this recruitment may close at any time. The eligibility list established from this recruitment will be used to fill future full-time and part-time Police Dispatcher vacancies as they occur. Appointment to a full-time or part-time position will depend on the department's needs. Selection Components: Application Evaluation: The most qualified applicants will be invited to take an online exam. Online Exam and Typing Test: Tentatively scheduled for t he week of August 19, 2024. Top scoring applicants who pass the online examinations will be invited to an interview. Interview: Tentatively scheduled for the week of September 9, 2024. Successful candidates will be placed on an eligibility list and may be invited to begin the background process as positions become available. The candidate selected for the position will undergo a thorough background investigation including a polygraph examination. Once a conditional job offer has been made, the candidate will undergo comprehensive medical and psychological examinations, including a urine drug screen, by City Medical Examiners. The Chief of Police will make the final hiring decision. Salary: Part-time ($30.48 - $45.05 per hour) Full-time ($5,440 - $8,038 per month) Schedule: Police Dispatchers work 12-hour shifts. Career Path: This is the entry level position in the Police Dispatcher series. The career path for this position is: Senior Police Dispatcher and Police Civilian Supervisor (Dispatch). Retirement: The City offers an excellent benefit package and membership in the California Public Employees' Retirement Systems (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS and the employee is required to contribute 13% of pay towards the retirement benefit. Essential Duties Please see online job specification for a more detailed description of specific job duties: Police Dispatcher - P/T Police Dispatcher - F/T Qualifications Please see online job specification for a more detailed description of specific qualifications: Police Dispatcher - P/T Police Dispatcher - F/T Experience & Education and License/Certificate A combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Entry Level Appointments : Prior public contact or police agency experience is desirable. Prior California public safety dispatching experience is highly desirable. Lateral Appointments : One year of experience with a California police agency as an emergency dispatcher. Education: High school graduation or G.E.D ; possession of a POST Public Safety Dispatcher certificate is highly desirable. License or Certificate: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and an acceptable driving record are required. Possession of, or ability to obtain, a POST Dispatch Academy Public Safety Dispatcher Certificate. Additional Requirement : Prior to employment, the prospective candidate must successfully complete a thorough background review, including being fingerprinted by Newport Beach Police Department. Record must be free from conviction of any felony, or misdemeanor involving moral turpitude, and from an excessive number of citations for traffic violations. Background history should indicate responsibility, dependability, honesty, integrity, acceptable communication skills, good judgment and the ability to relate well with others. The resulting report of your conviction history (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. This position also requires that employees hired after January 1, 1999 shall not smoke or use any tobacco products at any time while on or off duty. Disaster Service Worker: In accordance with Government Code Section 3100, City of Newport Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.
Aug 02, 2024
Full Time
Definition Come join the Newport Beach Police Department as a Police Dispatcher! Currently there are multiple full-time and part-time vacancies. Applications will be accepted on a continuous basis with the first review date of August 15, 2024 or at 200 applications - whichever occurs first. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. Candidates are encouraged to apply immediately as this recruitment may close at any time. The eligibility list established from this recruitment will be used to fill future full-time and part-time Police Dispatcher vacancies as they occur. Appointment to a full-time or part-time position will depend on the department's needs. Selection Components: Application Evaluation: The most qualified applicants will be invited to take an online exam. Online Exam and Typing Test: Tentatively scheduled for t he week of August 19, 2024. Top scoring applicants who pass the online examinations will be invited to an interview. Interview: Tentatively scheduled for the week of September 9, 2024. Successful candidates will be placed on an eligibility list and may be invited to begin the background process as positions become available. The candidate selected for the position will undergo a thorough background investigation including a polygraph examination. Once a conditional job offer has been made, the candidate will undergo comprehensive medical and psychological examinations, including a urine drug screen, by City Medical Examiners. The Chief of Police will make the final hiring decision. Salary: Part-time ($30.48 - $45.05 per hour) Full-time ($5,440 - $8,038 per month) Schedule: Police Dispatchers work 12-hour shifts. Career Path: This is the entry level position in the Police Dispatcher series. The career path for this position is: Senior Police Dispatcher and Police Civilian Supervisor (Dispatch). Retirement: The City offers an excellent benefit package and membership in the California Public Employees' Retirement Systems (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS and the employee is required to contribute 13% of pay towards the retirement benefit. Essential Duties Please see online job specification for a more detailed description of specific job duties: Police Dispatcher - P/T Police Dispatcher - F/T Qualifications Please see online job specification for a more detailed description of specific qualifications: Police Dispatcher - P/T Police Dispatcher - F/T Experience & Education and License/Certificate A combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Entry Level Appointments : Prior public contact or police agency experience is desirable. Prior California public safety dispatching experience is highly desirable. Lateral Appointments : One year of experience with a California police agency as an emergency dispatcher. Education: High school graduation or G.E.D ; possession of a POST Public Safety Dispatcher certificate is highly desirable. License or Certificate: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and an acceptable driving record are required. Possession of, or ability to obtain, a POST Dispatch Academy Public Safety Dispatcher Certificate. Additional Requirement : Prior to employment, the prospective candidate must successfully complete a thorough background review, including being fingerprinted by Newport Beach Police Department. Record must be free from conviction of any felony, or misdemeanor involving moral turpitude, and from an excessive number of citations for traffic violations. Background history should indicate responsibility, dependability, honesty, integrity, acceptable communication skills, good judgment and the ability to relate well with others. The resulting report of your conviction history (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. This position also requires that employees hired after January 1, 1999 shall not smoke or use any tobacco products at any time while on or off duty. Disaster Service Worker: In accordance with Government Code Section 3100, City of Newport Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Police Dispatcher is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch and Communications Manager or the watch commander, the Police Dispatcher will perform a variety of specialized support duties within the Police Communication Center. Support duties may include: communication’s dispatching and public counter duties; providing clerical, records and technical support services including operating a centralized computer-aided dispatch (CAD), 9-1-1 and other non-emergency phones, and monitoring campus alarms. The Police Dispatcher is responsible for maintaining effective and accurate communications between campus law enforcement, the public and other allied agencies. The Police Dispatcher I records and dispatches routine and emergency information promptly, clearly and accurately. Regular use of judgment and discretion is necessary to set priorities, assess the importance of information and react quickly and effectively. The Police Dispatcher will perform a variety of specialized support duties within the Police Communications Center. The Police Dispatcher is required to work rotating shifts which includes nights, weekends and holidays. Overtime maybe required. 2024-2025 UPD Hiring Drive $5,000 Signing Bonus, inquire for details email Debra Aguilar at debbie.aguilar@sjsu.edu Key Responsibilities Receives emergency and routine requests for services from the campus community and from various electronic communications equipment, i.e., enhanced 911 and other telephone lines, radio transmissions, video display terminals, alarm enunciators, and in-person contacts from citizens in the University Police Department (UPD) lobby Elicits and records pertinent and accurate information, and uses judgment and discretion to rapidly assess the nature and priority of information and the necessary response Operates UPD and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies Identifies locations where assistance is needed, makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment, and coordinates interagency communications with surrounding jurisdictions Responsible for accurate data entry into the computer aided dispatch system. Operates police radio and data systems for the purposes of dispatching and communicating with police and other public safety resources Enters and retrieves data for police reports, activity logs and criminal information. Utilizes automated dispatch and law enforcement systems and databases to enter, research, and retrieve information Provides support to other public safety and community service functions including parking and building access services Utilizes dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports Knowledge, Skills & Abilities Ability to effectively communicate (read, write, spell and speak in clear, concise English) via telephone, radio and in person Ability to learn correct telephone answering techniques; 9-1-1, emergency, non-emergency, business and allied agencies Skilled in reading and interpreting maps Ability to accurately identify where assistance is requested Skilled in using various video display terminals Knowledge or ability to learn police emergency procedures, radio codes and phonetic alphabet Ability to operate and accurately enter data into the computer aided dispatch system (CAD) while simultaneously receiving information by phone or radio Ability to handle multiple priorities and organize workload Ability to dispatch officers to routine and critical incidents Ability to accurately enter data, research and retrieve information from automated dispatch and law enforcement databases Ability to independently analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Ability to communicate clearly and distinctly using radio and telephone equipment Ability to maintain composure and work accurately in emergency situations Ability to achieve the P.O.S.T Dispatcher certificate prior to completion of the probationary period Ability to work in a confined area wearing a headset which restricts movement about the work area Ability to work as assigned, on schedules that may include weekends, holidays and non-traditional work hours; and a willingness to work overtime as required Ability to work in a highly structured environment where all communications are recorded or documented and reviewed as public record Ability to type at a net rate of 30 wpm on a computer keyboard Ability to maintain appropriate documentation of previous events, details and conversations Ability to monitor security and fire alarm systems Ability to perform with a high standard of customer service, professional conduct, and civic responsibility Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or equivalent One year of experience using a switchboard and a two-way radio communication system in a law enforcement or comparable agency within the last ten years, or general telephone operator, transportation dispatcher, or military experience Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course is required Passing score on CritiCall Practical Dispatch Test (to be completed before moving to background phase) Preferred Qualifications Bachelor’s Degree Previous experience with law enforcement or security dispatching Bilingual background with fluency in Spanish or Vietnamese Possession of a current P.O.S.T. Basic Dispatch certificate One year minimum customer service experience in a high pace/busy setting involving multitasking skills Compensation Classification: Police Dispatcher I Anticipated Hiring Range: $5,290/month - $5,346/month CSU Salary Range: $3,338/month - $5,994/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Certificates All applicants must apply within the specified application period: January 18, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 18 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary The Police Dispatcher is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch and Communications Manager or the watch commander, the Police Dispatcher will perform a variety of specialized support duties within the Police Communication Center. Support duties may include: communication’s dispatching and public counter duties; providing clerical, records and technical support services including operating a centralized computer-aided dispatch (CAD), 9-1-1 and other non-emergency phones, and monitoring campus alarms. The Police Dispatcher is responsible for maintaining effective and accurate communications between campus law enforcement, the public and other allied agencies. The Police Dispatcher I records and dispatches routine and emergency information promptly, clearly and accurately. Regular use of judgment and discretion is necessary to set priorities, assess the importance of information and react quickly and effectively. The Police Dispatcher will perform a variety of specialized support duties within the Police Communications Center. The Police Dispatcher is required to work rotating shifts which includes nights, weekends and holidays. Overtime maybe required. 2024-2025 UPD Hiring Drive $5,000 Signing Bonus, inquire for details email Debra Aguilar at debbie.aguilar@sjsu.edu Key Responsibilities Receives emergency and routine requests for services from the campus community and from various electronic communications equipment, i.e., enhanced 911 and other telephone lines, radio transmissions, video display terminals, alarm enunciators, and in-person contacts from citizens in the University Police Department (UPD) lobby Elicits and records pertinent and accurate information, and uses judgment and discretion to rapidly assess the nature and priority of information and the necessary response Operates UPD and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies Identifies locations where assistance is needed, makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment, and coordinates interagency communications with surrounding jurisdictions Responsible for accurate data entry into the computer aided dispatch system. Operates police radio and data systems for the purposes of dispatching and communicating with police and other public safety resources Enters and retrieves data for police reports, activity logs and criminal information. Utilizes automated dispatch and law enforcement systems and databases to enter, research, and retrieve information Provides support to other public safety and community service functions including parking and building access services Utilizes dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports Knowledge, Skills & Abilities Ability to effectively communicate (read, write, spell and speak in clear, concise English) via telephone, radio and in person Ability to learn correct telephone answering techniques; 9-1-1, emergency, non-emergency, business and allied agencies Skilled in reading and interpreting maps Ability to accurately identify where assistance is requested Skilled in using various video display terminals Knowledge or ability to learn police emergency procedures, radio codes and phonetic alphabet Ability to operate and accurately enter data into the computer aided dispatch system (CAD) while simultaneously receiving information by phone or radio Ability to handle multiple priorities and organize workload Ability to dispatch officers to routine and critical incidents Ability to accurately enter data, research and retrieve information from automated dispatch and law enforcement databases Ability to independently analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Ability to communicate clearly and distinctly using radio and telephone equipment Ability to maintain composure and work accurately in emergency situations Ability to achieve the P.O.S.T Dispatcher certificate prior to completion of the probationary period Ability to work in a confined area wearing a headset which restricts movement about the work area Ability to work as assigned, on schedules that may include weekends, holidays and non-traditional work hours; and a willingness to work overtime as required Ability to work in a highly structured environment where all communications are recorded or documented and reviewed as public record Ability to type at a net rate of 30 wpm on a computer keyboard Ability to maintain appropriate documentation of previous events, details and conversations Ability to monitor security and fire alarm systems Ability to perform with a high standard of customer service, professional conduct, and civic responsibility Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or equivalent One year of experience using a switchboard and a two-way radio communication system in a law enforcement or comparable agency within the last ten years, or general telephone operator, transportation dispatcher, or military experience Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course is required Passing score on CritiCall Practical Dispatch Test (to be completed before moving to background phase) Preferred Qualifications Bachelor’s Degree Previous experience with law enforcement or security dispatching Bilingual background with fluency in Spanish or Vietnamese Possession of a current P.O.S.T. Basic Dispatch certificate One year minimum customer service experience in a high pace/busy setting involving multitasking skills Compensation Classification: Police Dispatcher I Anticipated Hiring Range: $5,290/month - $5,346/month CSU Salary Range: $3,338/month - $5,994/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Certificates All applicants must apply within the specified application period: January 18, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 18 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Hourly Police Dispatcher (Police Dispatcher II) - University Police Department SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type Temporary Time Base Hourly Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $36.68 Per Hour Position Summary The Police Dispatcher is a specialized classification within police departments which provides essential dispatch communications and records maintenance. Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbents in this position receive, record and dispatch general and emergency information quickly, clearly, and accurately. Incumbents at this level typically have a higher degree of accountability for the dispatch and records functions. Their assignments typically involve providing lead work direction to other dispatchers and/or other public safety support staff and/or performing more complex and diverse functions in support of public safety programs. They often participate in the development of operational procedures and protocols related to dispatch functions. Typical nature of work assignments: Coordination of the dispatch and records functions including providing lead work direction of dispatch and other public safety support staff. Ensures adequate coverage at all times by assessing needs and setting work schedules, acting as shift coordinator, planning and assigning work, monitoring performance and training staff. Performance of more advanced dispatch work including developing and auditing procedures and protocols to enhance the operation of the communications and records center; documenting policies and operational protocols and procedures; ensuring police reports and records systems are maintained according to applicable laws and regulations; compiling operational and training manuals; preparing reports on communication center and related police activities; developing and delivering dispatch and related staff and community training programs; and may serve as Emergency Medical Dispatch Manager. Accountable for own work results and daily dispatch operations. Performs day-to-day work independently under general supervision. Work is supervised in terms of overall accomplishments. Work involves addressing a wide range of problems that requires judgment and some ingenuity to develop thorough and practical solutions. Position Information Dispatch Communications Answering and screening incoming calls to the police department which involve conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operating police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies; entering and retrieving data for police reports, activity logs and criminal information; utilizing automated dispatch and law enforcement systems and databases to enter, research and retrieve information; operating the 911 telephone system and serving as the primary answer point; coordinating emergency responses including performing emergency dispatch duties; and referring citizens to appropriate resources such as counseling services, domestic violence support services or victim/witness assistance units. Record-keeping Utilizing dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; entering, recording, researching and retrieving information; updating department warrant and due diligence information; filing police reports; preparing arrest folders, maintaining criminal history files and preparing packets for prosecutors; compiling and sending reports to appropriate agencies; ensuring records and files are maintained in accordance with applicable laws and regulations; and providing related clerical and/or administrative support to the department. Public Safety Support Providing support to other public safety and community service functions including parking and access services; maintaining records; monitoring security and fire alarm systems and coordinating responses; monitoring building access; assisting campus visitors; and vehicle checkout. Other duties as assigned Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course and possess a P.O.S.T. Dispatcher Course Certificate. Incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, polygraph, physical and psychological examinations, and related requirements. Thorough knowledge of record keeping laws and regulations for police departments. Ability to provide lead work direction and train new staff. Ability to handle multiple priorities and manage multiple situations while under duress. Ability to analyze and address operational and procedural problems and recommend solutions. May be required to complete more advanced training. Preferred Qualifications Ability to remain calm, act quickly and use good judgment in emergencies. Ability to establish and maintain effective working relationships with co-workers and campus community. Ability to interact courteously with all contacts. Core Competencies - embody the following competencies Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Required/License/Certification Must possess a valid California Driver’s License. Position requires the use of state vehicle to attend events and visit off campus locations during work hours. Possession of Police Officers Standards and Training (P.O.S.T.) Dispatcher Course Certificate. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special The dispatch position is primarily an indoor operation. Incumbent will remain near, or in the dispatch console at all times. Must be willing to work any shift assigned, may work holidays, weekends, and nights. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 24 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Hourly Police Dispatcher (Police Dispatcher II) - University Police Department SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type Temporary Time Base Hourly Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $36.68 Per Hour Position Summary The Police Dispatcher is a specialized classification within police departments which provides essential dispatch communications and records maintenance. Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbents in this position receive, record and dispatch general and emergency information quickly, clearly, and accurately. Incumbents at this level typically have a higher degree of accountability for the dispatch and records functions. Their assignments typically involve providing lead work direction to other dispatchers and/or other public safety support staff and/or performing more complex and diverse functions in support of public safety programs. They often participate in the development of operational procedures and protocols related to dispatch functions. Typical nature of work assignments: Coordination of the dispatch and records functions including providing lead work direction of dispatch and other public safety support staff. Ensures adequate coverage at all times by assessing needs and setting work schedules, acting as shift coordinator, planning and assigning work, monitoring performance and training staff. Performance of more advanced dispatch work including developing and auditing procedures and protocols to enhance the operation of the communications and records center; documenting policies and operational protocols and procedures; ensuring police reports and records systems are maintained according to applicable laws and regulations; compiling operational and training manuals; preparing reports on communication center and related police activities; developing and delivering dispatch and related staff and community training programs; and may serve as Emergency Medical Dispatch Manager. Accountable for own work results and daily dispatch operations. Performs day-to-day work independently under general supervision. Work is supervised in terms of overall accomplishments. Work involves addressing a wide range of problems that requires judgment and some ingenuity to develop thorough and practical solutions. Position Information Dispatch Communications Answering and screening incoming calls to the police department which involve conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operating police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies; entering and retrieving data for police reports, activity logs and criminal information; utilizing automated dispatch and law enforcement systems and databases to enter, research and retrieve information; operating the 911 telephone system and serving as the primary answer point; coordinating emergency responses including performing emergency dispatch duties; and referring citizens to appropriate resources such as counseling services, domestic violence support services or victim/witness assistance units. Record-keeping Utilizing dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; entering, recording, researching and retrieving information; updating department warrant and due diligence information; filing police reports; preparing arrest folders, maintaining criminal history files and preparing packets for prosecutors; compiling and sending reports to appropriate agencies; ensuring records and files are maintained in accordance with applicable laws and regulations; and providing related clerical and/or administrative support to the department. Public Safety Support Providing support to other public safety and community service functions including parking and access services; maintaining records; monitoring security and fire alarm systems and coordinating responses; monitoring building access; assisting campus visitors; and vehicle checkout. Other duties as assigned Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course and possess a P.O.S.T. Dispatcher Course Certificate. Incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, polygraph, physical and psychological examinations, and related requirements. Thorough knowledge of record keeping laws and regulations for police departments. Ability to provide lead work direction and train new staff. Ability to handle multiple priorities and manage multiple situations while under duress. Ability to analyze and address operational and procedural problems and recommend solutions. May be required to complete more advanced training. Preferred Qualifications Ability to remain calm, act quickly and use good judgment in emergencies. Ability to establish and maintain effective working relationships with co-workers and campus community. Ability to interact courteously with all contacts. Core Competencies - embody the following competencies Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Required/License/Certification Must possess a valid California Driver’s License. Position requires the use of state vehicle to attend events and visit off campus locations during work hours. Possession of Police Officers Standards and Training (P.O.S.T.) Dispatcher Course Certificate. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special The dispatch position is primarily an indoor operation. Incumbent will remain near, or in the dispatch console at all times. Must be willing to work any shift assigned, may work holidays, weekends, and nights. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 24 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 534511; 12/18/2023 Police Dispatcher (2 positions) Police Dispatcher I Public Safety Salary Range : $3,505 - $6294/Monthly (Budgeted Salary $4,362 - $5,994/Monthly) Work Schedule : Full-Time, Varies-Rotating: Weekends, Holidays; non-exempt classification. Essential Functions : The incumbent is responsible for maintaining effective and efficient communication between the University Law Enforcement Headquarters, University Police Officers, Parking Officers, other outside emergency, law enforcement agencies and the public. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as radio transceiver, 911 System, JDIC/CELTS terminal, telephones, University fire and burglar alarms, emergency signaling devices, and other telecommunication equipment. Incumbent must be able to react quickly and think clearly in emergency situations, evaluate information received, and coordinate the proper action to take. The incumbent utilizes PC-based Computer Aided Dispatch (CAD) system to enter and dispatch work. Required Qualifications & Experience : Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who upon hire, do not possess a P.O.S.T. Dispatcher Certificate will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Must possess a valid California driver license. Demonstrated ability and/or interest in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Dec 18 2023 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 534511; 12/18/2023 Police Dispatcher (2 positions) Police Dispatcher I Public Safety Salary Range : $3,505 - $6294/Monthly (Budgeted Salary $4,362 - $5,994/Monthly) Work Schedule : Full-Time, Varies-Rotating: Weekends, Holidays; non-exempt classification. Essential Functions : The incumbent is responsible for maintaining effective and efficient communication between the University Law Enforcement Headquarters, University Police Officers, Parking Officers, other outside emergency, law enforcement agencies and the public. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as radio transceiver, 911 System, JDIC/CELTS terminal, telephones, University fire and burglar alarms, emergency signaling devices, and other telecommunication equipment. Incumbent must be able to react quickly and think clearly in emergency situations, evaluate information received, and coordinate the proper action to take. The incumbent utilizes PC-based Computer Aided Dispatch (CAD) system to enter and dispatch work. Required Qualifications & Experience : Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who upon hire, do not possess a P.O.S.T. Dispatcher Certificate will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Must possess a valid California driver license. Demonstrated ability and/or interest in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Dec 18 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview The University Police Department is responsible for maintaining a safe and secure environment for the university community of Cal State San Marcos. The department provides a 24-hour communication center staffed by Police Dispatchers. Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. The dispatcher initiates fire, medical emergency, and non-emergency responses and response is provided by allied agencies. The dispatcher reports to the Lieutenant and will be under the lead direction of the Police Sergeant. Position Summary Police Dispatcher I This is a part time, temporary, non-exempt position ending on or before December 20, 2024. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. Anticipated Hiring Salary Range: $25.00 - $30.00 per hour CSU Classification Salary Range: $19.26 - $34.58 per hour California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Must successfully meet and pass a pre-employment medical examination and drug screen. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 26, 2024
Job Overview The University Police Department is responsible for maintaining a safe and secure environment for the university community of Cal State San Marcos. The department provides a 24-hour communication center staffed by Police Dispatchers. Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. The dispatcher initiates fire, medical emergency, and non-emergency responses and response is provided by allied agencies. The dispatcher reports to the Lieutenant and will be under the lead direction of the Police Sergeant. Position Summary Police Dispatcher I This is a part time, temporary, non-exempt position ending on or before December 20, 2024. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. Anticipated Hiring Salary Range: $25.00 - $30.00 per hour CSU Classification Salary Range: $19.26 - $34.58 per hour California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Must successfully meet and pass a pre-employment medical examination and drug screen. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Brentwood, CA
City of Brentwood, California, United States
Position Information The Brentwood Police Department is seeking highly motivated individuals who are desiring to find a better balance between work and family. We are a progressive agency that prides itself on professionalism and provides its dispatchers with the best equipment, training, and tools necessary to do the job. This is a unique opportunity to work for a City, Department, and Community that supports you and your family. For more information, please see the job description here. What We Offer: The City of Brentwood provides an engaging, collaborative, and cooperative work environment where you can team up with your peers and with the community to maintain Brentwood's high quality of life. The City is an employer that emphasizes work-life balance, supports employee wellness, and offers a wide range of benefits and retirement alternatives, while also investing in its employees’ professional and personal growth. Up to $7,500 hiring incentive Competitive salary 15 paid holidays (13 City observed holidays, 2 floating holidays) Generous leave accruals (Vacation - 11 days per year; Sick Leave - 12 days per year) Selection of health care plans with City paid contributions; cash-in-lieu offered if waiving coverage City-paid dental and vision insurance CalPERS pension participation City paid contributions to Retiree Health Savings account Employee Engagement Program (includes recognition for service, safety, peer nominations, and more) For information on the benefit structure for the Police Dispatchers please visit our Benefits page here. Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade Experience: One year of full-time clerical experience involving heavy public contact while performing multiple tasks. Two years of full-time experience as a Police Dispatcher with a law enforcement agency equivalent to the City of Brentwood's Police Dispatcher I. License/Certificate: Possession of a California Peace Officer Standard and Training (POST) Public Safety Dispatchers Certificate at time of hire. Possession of a typing certificate verifying the ability to accurately type a minimum of 45 wpm. Other Requirements: Must be at least eighteen (18) years of age. Must be able to pass a comprehensive law enforcement background check. Knowledge of: • Techniques, policies, methods, terminology, and procedures used in the operation of a modern law enforcement dispatch center. • Law enforcement agency procedures and methods for providing services and information including those related to collecting, maintaining, and releasing information, files, and documents. Application Process Applicants must submit the following: City of Brentwood Employment ApplicationTyping Certificate Postmarks, faxes and incomplete applications will not be accepted. Your application must be filled out completely online. Resumes may also be submitted but it is not a substitute for a completed application. This recruitment is open until filled . The examination process will consist of: Review of applications for minimum qualifications for the position and to ensure all materials have been submitted. All applicants that pass minimum qualifications will be placed on the Eligible List which will be used by the Brentwood Police Department to conduct panel interviews with the leadership team. The best qualified candidates will then be invited to participate in a CritiCall examination. Top scoring candidates will be invited to participate in a polygraph exam. Top candidates from the polygraph exam will be invited to the Captains interview. Top candidates will move to the background process. Upon completion of the background, a conditional job offer can be made, and candidates will be scheduled for medical and psychological evaluations. The employment offer is contingent upon successful completion of these evaluations. DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate. All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and can be viewed through your Government Jobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received. The City of Brentwood is an Equal Opportunity Employer. Applicants requesting special accommodations during the examination process may contact the Human Resources Department at (925) 516-5191. The City of Brentwood provides a wide range of competitive benefits which can be viewed on our City Benefits page: https://www.brentwoodca.gov/government/human-resources/salary-and-benefits-overview Closing Date/Time: Continuous
Sep 19, 2024
Full Time
Position Information The Brentwood Police Department is seeking highly motivated individuals who are desiring to find a better balance between work and family. We are a progressive agency that prides itself on professionalism and provides its dispatchers with the best equipment, training, and tools necessary to do the job. This is a unique opportunity to work for a City, Department, and Community that supports you and your family. For more information, please see the job description here. What We Offer: The City of Brentwood provides an engaging, collaborative, and cooperative work environment where you can team up with your peers and with the community to maintain Brentwood's high quality of life. The City is an employer that emphasizes work-life balance, supports employee wellness, and offers a wide range of benefits and retirement alternatives, while also investing in its employees’ professional and personal growth. Up to $7,500 hiring incentive Competitive salary 15 paid holidays (13 City observed holidays, 2 floating holidays) Generous leave accruals (Vacation - 11 days per year; Sick Leave - 12 days per year) Selection of health care plans with City paid contributions; cash-in-lieu offered if waiving coverage City-paid dental and vision insurance CalPERS pension participation City paid contributions to Retiree Health Savings account Employee Engagement Program (includes recognition for service, safety, peer nominations, and more) For information on the benefit structure for the Police Dispatchers please visit our Benefits page here. Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade Experience: One year of full-time clerical experience involving heavy public contact while performing multiple tasks. Two years of full-time experience as a Police Dispatcher with a law enforcement agency equivalent to the City of Brentwood's Police Dispatcher I. License/Certificate: Possession of a California Peace Officer Standard and Training (POST) Public Safety Dispatchers Certificate at time of hire. Possession of a typing certificate verifying the ability to accurately type a minimum of 45 wpm. Other Requirements: Must be at least eighteen (18) years of age. Must be able to pass a comprehensive law enforcement background check. Knowledge of: • Techniques, policies, methods, terminology, and procedures used in the operation of a modern law enforcement dispatch center. • Law enforcement agency procedures and methods for providing services and information including those related to collecting, maintaining, and releasing information, files, and documents. Application Process Applicants must submit the following: City of Brentwood Employment ApplicationTyping Certificate Postmarks, faxes and incomplete applications will not be accepted. Your application must be filled out completely online. Resumes may also be submitted but it is not a substitute for a completed application. This recruitment is open until filled . The examination process will consist of: Review of applications for minimum qualifications for the position and to ensure all materials have been submitted. All applicants that pass minimum qualifications will be placed on the Eligible List which will be used by the Brentwood Police Department to conduct panel interviews with the leadership team. The best qualified candidates will then be invited to participate in a CritiCall examination. Top scoring candidates will be invited to participate in a polygraph exam. Top candidates from the polygraph exam will be invited to the Captains interview. Top candidates will move to the background process. Upon completion of the background, a conditional job offer can be made, and candidates will be scheduled for medical and psychological evaluations. The employment offer is contingent upon successful completion of these evaluations. DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate. All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and can be viewed through your Government Jobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received. The City of Brentwood is an Equal Opportunity Employer. Applicants requesting special accommodations during the examination process may contact the Human Resources Department at (925) 516-5191. The City of Brentwood provides a wide range of competitive benefits which can be viewed on our City Benefits page: https://www.brentwoodca.gov/government/human-resources/salary-and-benefits-overview Closing Date/Time: Continuous
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary The Police Dispatcher is responsible for maintaining effective and efficient communication between the university law enforcement headquarters, university police officers, other outside emergency, law enforcement agencies and the public. The incumbent is responsible for establishing priorities for all calls for service, dispatching calls via radio, coordinating field personnel and radio traffic, maintaining status of all units, disposing of all incidents and handling requests for service from field units. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as: radio transceiver; 911 systems; Justice Department Interface Controller/California Law Enforcement Telecommunications System (JDIC/CLETS); telephones; university fire and burglar alarms; and emergency signaling devices; and utilizes PC-based Computer Aided Dispatch (CAD) system to enter research and retrieve information. Key Responsibilities Radio Communications- Provide dispatching services as for the Department and is responsible for establishing priorities, using independent judgment, and following methods of operations, ensuring that all actions conform to the parameters of Department policy and federal, state, and local laws. Public Communications - Act as first point of contact between the public and the Department. Records Management -Enters all relevant data and activities into the Computer Aided Dispatch/Records Management (CAD/RMS) Systems. Electronic Systems Control -Monitor and operate all electronic systems contained in the Communications Center. Miscellaneous - Maintains uniforms and equipment necessary to the job, etc. Knowledge Skills and Abilities The incumbent is responsible for establishing priorities, using independent judgment, and following methods of operations, ensuring that all actions conform to the parameters of Department policy and federal, state, and local laws. The incumbent may rotate among day and night tours of duty and may be required to work overtime. The incumbent is required to perform many tasks simultaneously. The incumbent will be expected to maintain strict confidentiality on information received through his/her employment. The incumbent must have strong verbal and written communication skills as well as general knowledge of and experience with multiple computer systems and strong multi-tasking skills. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience • Equivalent to a high school diploma and one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency required. • Must have completed or be able to successfully complete a P.O.S.T. Dispatcher Course. Incumbents must successfully pass supplemental P.O.S.T requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Licenses / Certificates •A valid CA Driver's license required. Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program. Department University Police Classification Police Dispatcher Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,680 - $5,144 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,680 - $6,609 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Must be able to work night, weekends and holidays. Duration of Appointment This is a regular position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Aug 10 2024 Pacific Daylight Time Applications close: Aug 31 2024 Pacific Daylight Time Closing Date/Time:
Aug 11, 2024
Job Summary The Police Dispatcher is responsible for maintaining effective and efficient communication between the university law enforcement headquarters, university police officers, other outside emergency, law enforcement agencies and the public. The incumbent is responsible for establishing priorities for all calls for service, dispatching calls via radio, coordinating field personnel and radio traffic, maintaining status of all units, disposing of all incidents and handling requests for service from field units. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as: radio transceiver; 911 systems; Justice Department Interface Controller/California Law Enforcement Telecommunications System (JDIC/CLETS); telephones; university fire and burglar alarms; and emergency signaling devices; and utilizes PC-based Computer Aided Dispatch (CAD) system to enter research and retrieve information. Key Responsibilities Radio Communications- Provide dispatching services as for the Department and is responsible for establishing priorities, using independent judgment, and following methods of operations, ensuring that all actions conform to the parameters of Department policy and federal, state, and local laws. Public Communications - Act as first point of contact between the public and the Department. Records Management -Enters all relevant data and activities into the Computer Aided Dispatch/Records Management (CAD/RMS) Systems. Electronic Systems Control -Monitor and operate all electronic systems contained in the Communications Center. Miscellaneous - Maintains uniforms and equipment necessary to the job, etc. Knowledge Skills and Abilities The incumbent is responsible for establishing priorities, using independent judgment, and following methods of operations, ensuring that all actions conform to the parameters of Department policy and federal, state, and local laws. The incumbent may rotate among day and night tours of duty and may be required to work overtime. The incumbent is required to perform many tasks simultaneously. The incumbent will be expected to maintain strict confidentiality on information received through his/her employment. The incumbent must have strong verbal and written communication skills as well as general knowledge of and experience with multiple computer systems and strong multi-tasking skills. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience • Equivalent to a high school diploma and one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency required. • Must have completed or be able to successfully complete a P.O.S.T. Dispatcher Course. Incumbents must successfully pass supplemental P.O.S.T requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Licenses / Certificates •A valid CA Driver's license required. Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program. Department University Police Classification Police Dispatcher Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,680 - $5,144 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,680 - $6,609 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Must be able to work night, weekends and holidays. Duration of Appointment This is a regular position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Aug 10 2024 Pacific Daylight Time Applications close: Aug 31 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Police Dispatcher (Police Dispatcher I) Compensation and Benefits Anticipated Hiring Salary Range: $4,300 - $4,500 per month Full CSU Classification Salary Range: $3,505 - $6,294 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary The Police Dispatcher is a specialized classification within the Fresno State Police Department. The Police Dispatcher provides essential dispatch communications. Dispatchers are responsible for maintaining effective and efficient communications between the dispatch center, campus police officers, non-sworn department personnel, other university departments and personnel, outside emergency and law enforcement agencies, and the public. The Police Dispatcher also plays a vital role in records maintenance. Key Qualifications Knowledge of current office methods, practices, and procedures. Working knowledge of public safety-related agencies and the respective communication protocols. Ability to: Learn the use of applicable automated dispatch and law enforcement systems and databases. Effectively use a phonetic alphabet. Provide clear and concise verbal directions quickly and accurately. Apply effective listening, writing and oral skill and competence in interpreting and communicating procedures, policies, information, ideas, and instructions. Transfer information accurately, both verbally and in writing. Follow oral and written instructions. Use standard office automation software including word processing, email, and related software applications. Handle a wide range of interpersonal interactions effectively. Maintain composure in highly stressful situations or when dealing with difficult individuals. Maintain the confidentiality of sensitive information. Work effectively with faculty, students, and the general public staff from diverse ethnic, cultural and socio- economic backgrounds. Work day, night, and weekend shifts. Willingness and ability to work overtime for shift coverage and events as needed. A history of regular attendance and positive performance evaluations. Must have completed the Police Officers Standards and Training (POST) Dispatcher Course. Must successfully pass a POST Dispatcher Background Check. Must have a working knowledge of legal codes, requirements, and procedures for receiving complaints and calls for service, as well as dispatching officers and other public safety staff appropriately. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience High School Diploma or equivalent. One (1) year of dispatching experience in a law enforcement or comparable agency within the last five (5) years. Preferred Skills: Three (3) years of dispatching experience in a law enforcement or comparable agency within the last ten years. Department Summary The Fresno State Police Department is operational 24 hours a day, year-round, to provide assistance and to serve the campus community. We are comprised of two operational areas: Patrol Operations is responsible for the department's law enforcement functions. Traffic Operations is responsible for the department's parking and traffic management functions. Fresno State Police Department's 27 sworn officers have full peace officer powers in the state of California. Fresno State Police Department employs 16 Community Service Specialists, 7 dispatchers, and 5 administrative support staff members. Per statute, Education Code Section 89560, the department’s primary jurisdiction is university property and one mile beyond the campus property. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) and medical and psychological exams must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check or exams may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Police Dispatcher (Police Dispatcher I) Compensation and Benefits Anticipated Hiring Salary Range: $4,300 - $4,500 per month Full CSU Classification Salary Range: $3,505 - $6,294 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary The Police Dispatcher is a specialized classification within the Fresno State Police Department. The Police Dispatcher provides essential dispatch communications. Dispatchers are responsible for maintaining effective and efficient communications between the dispatch center, campus police officers, non-sworn department personnel, other university departments and personnel, outside emergency and law enforcement agencies, and the public. The Police Dispatcher also plays a vital role in records maintenance. Key Qualifications Knowledge of current office methods, practices, and procedures. Working knowledge of public safety-related agencies and the respective communication protocols. Ability to: Learn the use of applicable automated dispatch and law enforcement systems and databases. Effectively use a phonetic alphabet. Provide clear and concise verbal directions quickly and accurately. Apply effective listening, writing and oral skill and competence in interpreting and communicating procedures, policies, information, ideas, and instructions. Transfer information accurately, both verbally and in writing. Follow oral and written instructions. Use standard office automation software including word processing, email, and related software applications. Handle a wide range of interpersonal interactions effectively. Maintain composure in highly stressful situations or when dealing with difficult individuals. Maintain the confidentiality of sensitive information. Work effectively with faculty, students, and the general public staff from diverse ethnic, cultural and socio- economic backgrounds. Work day, night, and weekend shifts. Willingness and ability to work overtime for shift coverage and events as needed. A history of regular attendance and positive performance evaluations. Must have completed the Police Officers Standards and Training (POST) Dispatcher Course. Must successfully pass a POST Dispatcher Background Check. Must have a working knowledge of legal codes, requirements, and procedures for receiving complaints and calls for service, as well as dispatching officers and other public safety staff appropriately. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience High School Diploma or equivalent. One (1) year of dispatching experience in a law enforcement or comparable agency within the last five (5) years. Preferred Skills: Three (3) years of dispatching experience in a law enforcement or comparable agency within the last ten years. Department Summary The Fresno State Police Department is operational 24 hours a day, year-round, to provide assistance and to serve the campus community. We are comprised of two operational areas: Patrol Operations is responsible for the department's law enforcement functions. Traffic Operations is responsible for the department's parking and traffic management functions. Fresno State Police Department's 27 sworn officers have full peace officer powers in the state of California. Fresno State Police Department employs 16 Community Service Specialists, 7 dispatchers, and 5 administrative support staff members. Per statute, Education Code Section 89560, the department’s primary jurisdiction is university property and one mile beyond the campus property. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) and medical and psychological exams must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check or exams may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Come join our team ! The City of Sedona is seeking applicants for the position of Police Dispatcher (Communications Specialist) . Become part of a proud and professional workforce that works diligently to provide services to the community. As a Communications Specialist for the Sedona Police Department, you will fill a critical role in enhancing the department’s overall level of service and police response in our community. Candidates must have excellent data entry skills, be highly organized and detail oriented, possess good customer service skills, and work well in a team environment. This position performs variety of dispatching duties for emergency and non-emergency calls; operates a variety of communication equipment including radios, telephones, and computer systems; gathers, receives, enters and interprets data and information. The position also requires shift work, holidays and weekends. Essential Functions: 1. Receive emergency and non-emergency calls for service; dispatch field units accordingly or refer callers to appropriate resource; determine nature and location of call; determine priority of calls and dispatch units accordingly; direct non-emergency callers to appropriate agency; provide information to callers. 2. Maintain awareness of field unit activity within the computer aided dispatch system (CAD); communicate with field units through radio in accordance with FCC regulations; maintain status and location of units on patrol; monitor fire department frequency for emergency traffic requiring police involvement. 3. Enter, update and retrieve information from State and National computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information. 4. Prepare and compile a variety of statistical and crime reports as required and requested; answer questions and provide information to walk-in traffic and phone callers regarding police procedures and policies. 5. Perform general clerical duties as assigned including preparing correspondence and reports, filing, indexing, and record keeping; maintain a variety of logs relating to public safety activities. 6. Respond to and document requests for warrants; verify and file warrants; document vehicle impoundment information; receive criminal histories on arrests. 7. Ability to work in organized team efforts and assist in problem solving work related issues for continuous improvement in work efforts. Respond to public inquiries in a courteous manner; provide information within the area of responsibility; resolve complaints in an efficient and timely manner. 8. Maintain or perform website content function within assigned role. Knowledge of: Required: • English usage, spelling, grammar and punctuation • Principles of supervision, training and performance evaluation • Modern office procedures, methods and computer equipment Desirable: • Operations, services and activities of a communications program • Operations of a computer aided dispatch system and records system including maintenance • Current law enforcement codes, procedures and practices • Principles and procedures of records keeping, security and dissemination • Techniques of questioning for both emergency and non-emergency calls • Dispatching techniques with use of radio system for communicating and receiving information • Pertinent federal, state and local laws, codes and regulations Ability to: Required: • Work independently in the absence of supervision • Type accurately at a speed necessary for successful job performance • Understand and follow oral and written instructions • Operate a variety of office equipment including a computer and radio • Communicate clearly and concisely, both orally and in writing • Establish and maintain cooperative-working relationships with those contacted in the course of work including City staff and the general public • Maintain mental capacity, which allows the capability of making sound decisions and demonstrating intellectual capabilities • Maintain effective audio/visual discrimination and perception to the degree necessary for the successful performance of assigned duties • Maintain physical condition appropriate to the performance of assigned duties and responsibilities • Ability to work in organized team efforts and assist in problem solving work related issues for continuous improvement in work efforts • Encourage and facilitate environment for building team efforts and problem solving of work related issues by employees • Ensure necessary training and other technical support for building an environment that encourages teams and continuous improvement Desirable (developed through on the job training): • Work under pressure, exercise good judgment and make sound decisions in emergency situations • Effectively communicate and elicit information from upset and irate callers • Analyze and interpret maps • Operate 9-1-1 systems; radio transmitting system, and computer aided dispatch system • Prepare clear and concise analytical and statistical reports • Respond to and resolve difficult and sensitive citizen inquiries and complaints • Interpret and apply federal, state, and local policies, procedures, laws, codes and regulations Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of increasingly responsible communications or dispatch experience preferred. Training: Equivalent to the completion of the twelfth grade. Additional specialized training in communications or a related field is desirable. License or Certificate Possess or obtain, and maintain a Level A Terminal Operator Certification. Note: All candidates selected to move to the next step in the process will be required to complete skills assessment testing, psychological testing and assessment, polygraph, and complete a one-hour observation in the Communication Center. WORKING CONDITIONS Environmental Conditions: Office environment; may be exposed to irregular work hours, noise, unusual fatigue factors, emergency situations and electrical energy. Physical Conditions: Essential and other important responsibilities and duties may require maintaining physical condition necessary for sitting for prolonged periods of time and working closely with others; lifting moderate to heavy boxes and equipment; general manual dexterity. BENEFIT INFORMATION The City of Sedona offers a competitive benefit package that includes: • Arizona State Retirement System • 100% City-paid health, dental and vision coverage for employee • Substantial contributions to health, dental and vision coverage for dependents • City provided $50,000 group term life insurance • Short-term disability • Ninety-six hours of PTO time • Generous vacation accrual rates • Eleven paid holidays • Deferred compensation - Optional IRS 457 plans • Wellness programs HOW TO APPLY To apply for this excellent career opportunity, please click HERE . CONTACT INFORMATION City of Sedona Human Resources 102 Roadrunner Drive Sedona, AZ 86336 928-203-5038 or 203-5189 HumanResources@SedonaAZ.gov The City of Sedona is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City are based on business needs; job requirements; individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status; past or present military service; or any other status protected by law or regulation. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Come join our team ! The City of Sedona is seeking applicants for the position of Police Dispatcher (Communications Specialist) . Become part of a proud and professional workforce that works diligently to provide services to the community. As a Communications Specialist for the Sedona Police Department, you will fill a critical role in enhancing the department’s overall level of service and police response in our community. Candidates must have excellent data entry skills, be highly organized and detail oriented, possess good customer service skills, and work well in a team environment. This position performs variety of dispatching duties for emergency and non-emergency calls; operates a variety of communication equipment including radios, telephones, and computer systems; gathers, receives, enters and interprets data and information. The position also requires shift work, holidays and weekends. Essential Functions: 1. Receive emergency and non-emergency calls for service; dispatch field units accordingly or refer callers to appropriate resource; determine nature and location of call; determine priority of calls and dispatch units accordingly; direct non-emergency callers to appropriate agency; provide information to callers. 2. Maintain awareness of field unit activity within the computer aided dispatch system (CAD); communicate with field units through radio in accordance with FCC regulations; maintain status and location of units on patrol; monitor fire department frequency for emergency traffic requiring police involvement. 3. Enter, update and retrieve information from State and National computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information. 4. Prepare and compile a variety of statistical and crime reports as required and requested; answer questions and provide information to walk-in traffic and phone callers regarding police procedures and policies. 5. Perform general clerical duties as assigned including preparing correspondence and reports, filing, indexing, and record keeping; maintain a variety of logs relating to public safety activities. 6. Respond to and document requests for warrants; verify and file warrants; document vehicle impoundment information; receive criminal histories on arrests. 7. Ability to work in organized team efforts and assist in problem solving work related issues for continuous improvement in work efforts. Respond to public inquiries in a courteous manner; provide information within the area of responsibility; resolve complaints in an efficient and timely manner. 8. Maintain or perform website content function within assigned role. Knowledge of: Required: • English usage, spelling, grammar and punctuation • Principles of supervision, training and performance evaluation • Modern office procedures, methods and computer equipment Desirable: • Operations, services and activities of a communications program • Operations of a computer aided dispatch system and records system including maintenance • Current law enforcement codes, procedures and practices • Principles and procedures of records keeping, security and dissemination • Techniques of questioning for both emergency and non-emergency calls • Dispatching techniques with use of radio system for communicating and receiving information • Pertinent federal, state and local laws, codes and regulations Ability to: Required: • Work independently in the absence of supervision • Type accurately at a speed necessary for successful job performance • Understand and follow oral and written instructions • Operate a variety of office equipment including a computer and radio • Communicate clearly and concisely, both orally and in writing • Establish and maintain cooperative-working relationships with those contacted in the course of work including City staff and the general public • Maintain mental capacity, which allows the capability of making sound decisions and demonstrating intellectual capabilities • Maintain effective audio/visual discrimination and perception to the degree necessary for the successful performance of assigned duties • Maintain physical condition appropriate to the performance of assigned duties and responsibilities • Ability to work in organized team efforts and assist in problem solving work related issues for continuous improvement in work efforts • Encourage and facilitate environment for building team efforts and problem solving of work related issues by employees • Ensure necessary training and other technical support for building an environment that encourages teams and continuous improvement Desirable (developed through on the job training): • Work under pressure, exercise good judgment and make sound decisions in emergency situations • Effectively communicate and elicit information from upset and irate callers • Analyze and interpret maps • Operate 9-1-1 systems; radio transmitting system, and computer aided dispatch system • Prepare clear and concise analytical and statistical reports • Respond to and resolve difficult and sensitive citizen inquiries and complaints • Interpret and apply federal, state, and local policies, procedures, laws, codes and regulations Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of increasingly responsible communications or dispatch experience preferred. Training: Equivalent to the completion of the twelfth grade. Additional specialized training in communications or a related field is desirable. License or Certificate Possess or obtain, and maintain a Level A Terminal Operator Certification. Note: All candidates selected to move to the next step in the process will be required to complete skills assessment testing, psychological testing and assessment, polygraph, and complete a one-hour observation in the Communication Center. WORKING CONDITIONS Environmental Conditions: Office environment; may be exposed to irregular work hours, noise, unusual fatigue factors, emergency situations and electrical energy. Physical Conditions: Essential and other important responsibilities and duties may require maintaining physical condition necessary for sitting for prolonged periods of time and working closely with others; lifting moderate to heavy boxes and equipment; general manual dexterity. BENEFIT INFORMATION The City of Sedona offers a competitive benefit package that includes: • Arizona State Retirement System • 100% City-paid health, dental and vision coverage for employee • Substantial contributions to health, dental and vision coverage for dependents • City provided $50,000 group term life insurance • Short-term disability • Ninety-six hours of PTO time • Generous vacation accrual rates • Eleven paid holidays • Deferred compensation - Optional IRS 457 plans • Wellness programs HOW TO APPLY To apply for this excellent career opportunity, please click HERE . CONTACT INFORMATION City of Sedona Human Resources 102 Roadrunner Drive Sedona, AZ 86336 928-203-5038 or 203-5189 HumanResources@SedonaAZ.gov The City of Sedona is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the City are based on business needs; job requirements; individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status; past or present military service; or any other status protected by law or regulation. Closing Date/Time: Open Until Filled
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Police Dispatcher Classification Title: Police Dispatcher I Special Instructions to Applicants: Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview. Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test. Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made. Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening. Posting Details Priority Application Date: Wednesday, September 11 @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $ 4,683 per month - $6,294 per month, commensurate with candidate's experience CSU Classification Salary Range : $3,505 - $6,294 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular Time Base : Full-Time Work Hours : Varies; irregular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule Department Information The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community. Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession. https://www.csus.edu/campus-safety/police-department/ Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgment and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Preferred Qualifications 15. Experience working with customers or members of the public 16. Experience working in a fast-paced environment that requires multitasking while communicating with others 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signalling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data Required Licenses/Certifications Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Documents Needed to Apply Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required res ume and P.O.S.T. certification (if applicable) may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected c andidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions ( i.e . H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 15, 2024
Working Title: Police Dispatcher Classification Title: Police Dispatcher I Special Instructions to Applicants: Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview. Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test. Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made. Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening. Posting Details Priority Application Date: Wednesday, September 11 @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $ 4,683 per month - $6,294 per month, commensurate with candidate's experience CSU Classification Salary Range : $3,505 - $6,294 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular Time Base : Full-Time Work Hours : Varies; irregular shifts, to include evenings, nights, weekends and holidays. Must be able to work any shift in a 24/7 schedule Department Information The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university. Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community. Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession. https://www.csus.edu/campus-safety/police-department/ Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgment and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Preferred Qualifications 15. Experience working with customers or members of the public 16. Experience working in a fast-paced environment that requires multitasking while communicating with others 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signalling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data Required Licenses/Certifications Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Documents Needed to Apply Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required res ume and P.O.S.T. certification (if applicable) may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected c andidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions ( i.e . H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under general supervision, independently perform a full range of standard dispatch duties on rotating shifts. The incumbent will receive information, complaints, requests and signals from a variety of communication equipment. The incumbent will accurately evaluate information and situations, determine a proper course of action, and disseminate information to appropriate personnel. The incumbent will handle police, parking, and other types of radio traffic, maintain all information in a computer-aided dispatch system (CAD), and perform other classification related duties as assigned. Duties and responsibilities Ability to use applicable computerized and automated dispatch and law enforcement systems to operate and monitor radio and communication equipment in accordance with Federal Communications Commission (FCC) regulations, and to dispatch units to emergency and non-emergency calls. Regular use of judgment and discretion is necessary to set priorities for service calls. Ability to read maps and floor plans to identify locations where assistance is needed; makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment; monitors the location and status of units in the field. The incumbent assigns field personnel through the use of the computer aided dispatch system (CAD) system. Receives and transmits information to units in the field. Elicits and records pertinent and accurate information and uses judgement and discretion to rapidly assess the nature and priority of the information and the necessary response. Keeps the Watch Commander informed of situations involving officer safety and dispatches personnel according to operational needs. Notifies other jurisdictions or public safety agencies upon officer, supervisor or Watch Commander request. Disseminates notifications to University administration and community. Incumbent monitors radio transmissions from other law enforcement agencies and responds to requests for emergency assistance. Maintains working knowledge of City and University geography and streets to provide directions to officers in the field. Interpret various laws, regulations, written policies and procedures to successfully apply and adhere to them. Makes inquiries into county, state and federal national computer data banks to obtain information requested by officers or other law enforcement personnel. Enters, updates and retrieves information on wanted persons, stolen property vehicle registration, stolen property/vehicle and other information from computer and teletype networks. Sends, receives and decodes teletype information. Under general supervision, may perform matron duties on occasion, includes but is not limited to responsible for the well-being and safekeeping of lost or abused children, or other individuals brought into the station; performs clerical duties as they relate to the service of the public and to the maintenance of police records. Operates digital surveillance video data when requested. Tests and inspects equipment as required. Reports faulty equipment to Supervisor. Maintains and updates after hours call outs for the campus. Operate other telecommunication equipment such as Live Safe, Rave, Gems, Blackboard connect, Informacast, satellite phone and alarm monitoring system. Provide administrative support to the department. Provide other classification related duties as assigned. Minimum Qualifications: Applicants must possess a high school diploma or equivalent. Applicants must possess one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years. Must have completed or be able to successfully complete a P.O.S.T. Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Incumbents must successfully pass supplemental P.O.S.T requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications: Working knowledge of legal codes, requirements, procedures, and techniques for receiving complaints and calls for service and for dispatching and communicating with campus officers in the field. Ability to effectively converse using police radio systems. Working knowledge of public safety-related agencies and the respective communication protocols. Achievement of the P.O.S.T. Dispatcher certificate. Working knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. Ability to independently respond and act quickly, accurately evaluate information and situations, and make appropriate decisions in routine, non-routine, and emergency situations. Working knowledge of geographical layout and ability to read maps and floor plans to provide directions to officers in the field. Ability to accurately interpret written policies, follow oral and written instructions, and transfer information. Ability to provide clear and concise verbal directions quickly and accurately. Ability to present and summarize information in a variety of written formats, using clear and concise language. Ability to establish and maintain effective working relationships, interact with all members of the campus community and public and maintain composure in highly stressful situations or when dealing with difficult individuals. Ability to maintain the confidentiality of sensitive information. Preferred Qualifications: Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. P.O.S.T. approved and certified candidates are desired. Ability to quickly and calmly, while exercising good judgment in emergency situations, follow oral and written procedures, rules of the FCC and 10-Code. Ability to work with a diverse group of people. Compensation and Benefits: Anticipated Hiring Range: $30.00 - 32.69 per hour Classification Hiring Range: $20.22 - $36.31 per hour The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: This is an On-Call position. (Part-time, Non-Exempt, Temporary) This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA). First considerations will be given to candidates who apply by Tuesday, August 20, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Physical Exam Employment is contingent upon candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Aug 06 2024 Pacific Daylight Time Applications close: Aug 20 2024 Pacific Daylight Time Closing Date/Time:
Aug 07, 2024
Job Summary: Under general supervision, independently perform a full range of standard dispatch duties on rotating shifts. The incumbent will receive information, complaints, requests and signals from a variety of communication equipment. The incumbent will accurately evaluate information and situations, determine a proper course of action, and disseminate information to appropriate personnel. The incumbent will handle police, parking, and other types of radio traffic, maintain all information in a computer-aided dispatch system (CAD), and perform other classification related duties as assigned. Duties and responsibilities Ability to use applicable computerized and automated dispatch and law enforcement systems to operate and monitor radio and communication equipment in accordance with Federal Communications Commission (FCC) regulations, and to dispatch units to emergency and non-emergency calls. Regular use of judgment and discretion is necessary to set priorities for service calls. Ability to read maps and floor plans to identify locations where assistance is needed; makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment; monitors the location and status of units in the field. The incumbent assigns field personnel through the use of the computer aided dispatch system (CAD) system. Receives and transmits information to units in the field. Elicits and records pertinent and accurate information and uses judgement and discretion to rapidly assess the nature and priority of the information and the necessary response. Keeps the Watch Commander informed of situations involving officer safety and dispatches personnel according to operational needs. Notifies other jurisdictions or public safety agencies upon officer, supervisor or Watch Commander request. Disseminates notifications to University administration and community. Incumbent monitors radio transmissions from other law enforcement agencies and responds to requests for emergency assistance. Maintains working knowledge of City and University geography and streets to provide directions to officers in the field. Interpret various laws, regulations, written policies and procedures to successfully apply and adhere to them. Makes inquiries into county, state and federal national computer data banks to obtain information requested by officers or other law enforcement personnel. Enters, updates and retrieves information on wanted persons, stolen property vehicle registration, stolen property/vehicle and other information from computer and teletype networks. Sends, receives and decodes teletype information. Under general supervision, may perform matron duties on occasion, includes but is not limited to responsible for the well-being and safekeeping of lost or abused children, or other individuals brought into the station; performs clerical duties as they relate to the service of the public and to the maintenance of police records. Operates digital surveillance video data when requested. Tests and inspects equipment as required. Reports faulty equipment to Supervisor. Maintains and updates after hours call outs for the campus. Operate other telecommunication equipment such as Live Safe, Rave, Gems, Blackboard connect, Informacast, satellite phone and alarm monitoring system. Provide administrative support to the department. Provide other classification related duties as assigned. Minimum Qualifications: Applicants must possess a high school diploma or equivalent. Applicants must possess one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years. Must have completed or be able to successfully complete a P.O.S.T. Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Incumbents must successfully pass supplemental P.O.S.T requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications: Working knowledge of legal codes, requirements, procedures, and techniques for receiving complaints and calls for service and for dispatching and communicating with campus officers in the field. Ability to effectively converse using police radio systems. Working knowledge of public safety-related agencies and the respective communication protocols. Achievement of the P.O.S.T. Dispatcher certificate. Working knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. Ability to independently respond and act quickly, accurately evaluate information and situations, and make appropriate decisions in routine, non-routine, and emergency situations. Working knowledge of geographical layout and ability to read maps and floor plans to provide directions to officers in the field. Ability to accurately interpret written policies, follow oral and written instructions, and transfer information. Ability to provide clear and concise verbal directions quickly and accurately. Ability to present and summarize information in a variety of written formats, using clear and concise language. Ability to establish and maintain effective working relationships, interact with all members of the campus community and public and maintain composure in highly stressful situations or when dealing with difficult individuals. Ability to maintain the confidentiality of sensitive information. Preferred Qualifications: Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. P.O.S.T. approved and certified candidates are desired. Ability to quickly and calmly, while exercising good judgment in emergency situations, follow oral and written procedures, rules of the FCC and 10-Code. Ability to work with a diverse group of people. Compensation and Benefits: Anticipated Hiring Range: $30.00 - 32.69 per hour Classification Hiring Range: $20.22 - $36.31 per hour The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: This is an On-Call position. (Part-time, Non-Exempt, Temporary) This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA). First considerations will be given to candidates who apply by Tuesday, August 20, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Physical Exam Employment is contingent upon candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Aug 06 2024 Pacific Daylight Time Applications close: Aug 20 2024 Pacific Daylight Time Closing Date/Time: