CHILDREN'S SOCIAL WORKER II

  • LOS ANGELES COUNTY
  • Los Angeles, California
  • Jun 15, 2021
Full Time Human and Social Services
  • Salary: $68,224.32 - $78,136.32 Annually USD

Job Description

FIRST DAY OF FILING: 05/20/2021 AT 8:00 A.M. - ONLINE FILING ONLY

THIS EXAMINATION WILL REMAIN OPEN UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE AT ANY TIME WITHOUT PRIOR NOTICE.

EXAM NUMBER:
T9072M

TYPE OF RECRUITMENT:
OPEN COMPETITIVE JOB OPPORTUNITY

DEFINITION:
Performs a variety of social casework or related services in connection with child protective, program or adoption services.

CLASSIFICATION STANDARDS:
Positions allocable to this class report to a Supervising Children's Social Worker and are responsible for the supervision and placement of minors in need of protective services due to abuse, neglect, or exploitation, or perform social work services involved in adoption in planning with a child, the natural parents, and adoptive parents. All positions prepare detailed social studies on minors and their families, which include recommendations to the court, and are assigned the more difficult cases. Incumbents must possess a basic knowledge of the Welfare and Institutions Code regarding dependency cases, knowledge of appropriate resources and casework techniques needed to resolve child welfare problems, as well as knowledge of departmental policies and procedures.

Essential Job Functions

1. Investigates referrals alleging child abuse, neglect, and/or exploitationby observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require disrobing a child); interviewing clients* privately in-person; interviewing various individuals (e.g., reporting parties; suspected perpetrators; other adults with immediate access to the child; collaterals, such as teachers, doctors, counselors, neighbors, and clergy; etc.) through oral and written communication; consulting with other individuals/sources (e.g., peers, supervisors, service providers, medical/mental health professionals, law enforcement personnel, school officials, attorneys including County Counsel, court officials, liaisons involved in specialized programs, etc.); conducting home inspections and assessing prospective caregivers; monitoring visitations; researching existing information in hardcopy filing systems (e.g., case history files; court reports; official personal records, such as birth certificate; etc.) and on various computer databases (e.g., CWS/CMS, LRS, SDM, JAI, DOJ, LiveScan, CLETS, etc.); transporting clients, which includes lifting of children or car seats; and/or taking photographs of the child or the living environment (as necessary) in order to determine appropriate course of action (e.g., initiating preventative measures so that the child remains in the home, developing with the client a plan that resolves the situation, removing a child from the home, if necessary, etc.) and assess a family's strengths and needs in accordance with Federal and California State laws and regulations, the Core Practice Model (CPM), and department policies and procedures, and within established response times or time intervals.

2. Determines the validity of an allegation by reviewing and analyzing the relevant information (e.g. case history/court reports: patterns indicators of abuse and recommendations; school reports: absenteeism, attendance history, reporting party; medical/mental health reports: behavior indicators) gathered from numerous sources (e.g., observations of the child and his/her living environment; interviews with various individuals; case history files, plans, and records; monitored visit reports; medical/mental health information; criminal records; school reports; court reports; official personal records, such as birth certificates; computer-generated reports, including SDM and CWS/CMS; FCI etc.); and collaborating with others in analyzing information (e.g., clients, peers, supervisors, law enforcement, care givers, medical/mental health professionals, Regional Center representatives, etc.) in order to establish whether to promote a referral to a case, assess a child's and/or family's strengths and needs, and determine an appropriate service or course of action (e.g., making an emergency placement decision, placing a child into a suitable placement, transporting a child out-of-state or out-of-country with a vehicle, requesting a comprehensive psychological evaluation, obtaining medical information and/or a medical procedure, if necessary; voluntarily hospitalizing a child within a medical or mental health system; administering prescription drugs; etc.) that is in the child's and/or family's best interest, consistent and compliant with Federal and California State laws and regulations, the Core Practice Model, department policies and procedures, and within established response times or time intervals.

3. Ensures clients are provided welfare and protective services by driving to client's location and conducting monthly face to face visits with child, family, and caregivers; collaborating with the Child and Family Team (CFT) and others, as appropriate (e.g., clients, supervisors, co-workers, law enforcement personnel, medical/mental health professionals, court officials, school officials, community resources etc.), and following the most appropriate steps as prescribed by Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures in order to ensure the child is safe and the child and/or family receives the most appropriate and culturally relevant client services that is in the child's and family's best interest, and within established response times or time intervals.

4. Enters client-related data into various computerized systems that maintain client information by operating a computer system (e.g., CWS/CMS), reviewing client documents (e.g., personal identifications, medical/dental/psychological information, school information, birth certificates, marriage certificates, photographs, etc.) and/or computer-generated documents and forms, and following Department policy and procedures to ensure that client data is accurate, current and entered within established response times or time intervals.

5. Prepares a wide variety of documents (e.g., standardized forms and templates, legal notices and court reports, written reports, numerical log reports, memoranda, correspondence, referrals, mental health screening tool (MHST), cross reports to law enforcement, warrants, etc.) by using a personal computer with appropriate software programs (e.g., word processing); operating a computerized system (e.g., CWS/CMS, Referral Portal, and Structured Decision Making (SDM)); and/or filling out standard forms, consisting of narrative, fill-in blanks, and/or checkmark boxes in order to accomplish a variety of activities (e.g., document information; communicate pertinent information to others; notice parents, relatives, lawyers, etc.; initiate a process or course of action, such as a resource family home search; send information to community providers, Medical Hubs, etc.) in accordance with Federal and California State laws and regulations and Department policies and procedures, and within established response times or time intervals.

6. Maintains a variety of confidential information (e.g., completed standards forms; records of communication; contact information; certificates; determinations, referrals, and requests made; agreements reached; court documents; caseload logs; photographs; protected passwords; etc.) by organizing hardcopy data using a Departmental case management format and electronic data using a computerized system (e.g., CWS/CMS, the SITE, tablets and smart phone) in order document information and ensure the security and confidentiality of the documents in accordance with Federal and California State laws and regulations and Department policies and procedures.

7. Communicates information to a variety of individuals (e.g., the client(s), law enforcement personnel, attorneys, representatives from County and outside agencies, and the caregivers or service providers; etc.) on numerous issues (e.g., reasons for placement, availability of relinquishment, trans-racial adoptions, legal rights and responsibilities, court processes, non-case related general information, etc.) by explaining information in a patient and clear manner, both over the phone and in-person (i.e., driving to client's location); providing written information (e.g., instructions and pamphlets in their primary language, as necessary); defusing a hostile or high-stress situation (as appropriate); using active listening skills with the person; and/or applying motivational techniques in order to promote the emotional well-being of the child; encourage clients to utilize services that promote and cultivate a safe and stable environment for the child; ensure individuals are properly informed about any requests, processes, or actions taken; and ensure that any information provided is understood, complete, accurate, and in accordance with California State laws and regulations, the Core Practice Model, and Department policies and procedures related to confidentiality.

8. Provides client(s) with various services from the Department of Children and Family Services and/or other community resources (e.g., Upfront Assessment, CSAT, Independent Living Program, Adoption Assistance Program, Family Preservation Program, Alternative Response Services (ARS), Prevention and aftercare services, AB12, drug testing and rehabilitation programs, Department of Mental Health immediate and ongoing assessments and referrals, etc.) by identifying the client's need for other services and by either providing the client pertinent information to obtain the assistance or coordinating with a County department or other agency/community resource to arrange for service delivery (e.g., scheduling appointments for the client, directing the client for drug testing, transporting a child in a vehicle to a counseling session, etc.) in order to address the client's or the family's immediate or long-term basic needs (e.g., in physical/mental health, emancipation, substance abuse, housing, food, employment, child care, transportation, and education); monitor compliance with DCFS's case plan and/or court-ordered activities; or report and respond to incidents of suspected child abuse.

9. Resolves day-to-day issues and challenges (e.g. unable to find placement, scheduling visitation, monitors for visitation, tracking and adapting case plans and/or action plans, crisis management, etc.) presented by a variety of individuals (e.g., clients, the courts, co-workers, supervisors, administrators, etc.) by gathering and analyzing relevant information (e.g., placement search results, drug test results, criminal background checks, progress letters from service providers, minute orders, incident reports, medical needs and diagnosis, police reports, new referrals etc.); temporarily caring for children, which may require physical lifting and transportation; collaborating with other public and private agencies, social services programs, and community agencies (including law enforcement, juvenile justice, probation, group and resource family homes, medical personnel, school personnel, public health nurses, the courts, other emergency services, etc.); handling and mediating conflict among relevant parties; and communicating, consulting, and interacting with the appropriate individuals in order to ensure prompt and efficient delivery of client services in accordance with Federal and California State laws and regulations, the Core Practice Model, and Department policies and procedures.

10. Performs various court-related activities related to client services by examining case history and preparing court reports for hearings; filing petitions; obtaining/reviewing/following court orders; referencing the California Welfare & Institutions Code; preparing and serving warrants; obtaining information from attorneys and County Counsel; reviewing and requesting changes in court orders; coordinating transportation; transporting clients, including lifting children and car seats; providing notice to appropriate parties; completing and obtaining appropriate court-related paperwork (e.g., family law orders, medical reports, toxicology reports, pictures, historical documents, progress letters and certificates of completions of court-ordered programs, etc.); obtaining authorizations for various purposes; and testifying in court, etc. in order to ensure the protection of a child and the rights of the family; initiate a process related to client services (e.g., termination of parental rights, protective custody warrants, dependency hearings, in-and-out/removal of incarcerated parents, delinquency hearings, legal guardianships, etc.); make recommendations to the court; and ensure that all court documents are legally sufficient in accordance with Federal and California State laws and regulations and are completed within established response times or time intervals.

11. Stays current with knowledge related to children and family social services (e.g., Core Practice Model; changes in Federal and California State laws and regulations; changes in Department policies and procedures; developments in best practices; etc.) by attending professional conferences, training sessions, workshops, and facilitator certification; reviewing information obtained from Department memoranda, policy updates, staff meetings, the Internet, magazines, journals, newspapers, professional publications, etc. in order to determine its impact on providing effective client services and adapt to changes in Federal and State laws.

12. Represents the Department/program/unit at various meetings (e.g., CFTs, staff meetings; training sessions; conferences; community events; court hearings, meetings with specific groups, such as IEP, MCPC, Regional Center; etc.) by consulting with supervisor and other appropriate parties, driving to various locations, facilitating Child Family Team meetings, and collaborating with community resources/partners in order to orally communicate information to others; educate others and oneself on various topics; address concerns raised by relevant groups; and/or advocate for the child/family during the meeting to identify and address their underlying needs.

13. Drives a motor vehicle to perform most of the essential job functions listed above.

*Clients include any individual who receives, uses, or is eligible for the services or offerings produced by the work unit, including a child, custodial and non-custodial parent(s), relative(s), significant other(s), legal guardian(s), caregiver(s), and prospective adoptive parent(s).

Requirements

SELECTION REQUIREMENTS:
A Master's* degree from an accredited college or university with a major in Social Work, Marriage and Family Counseling, Psychological Counseling, Psychology, or Clinical Psychology.

PHYSICAL CLASS II - LIGHT:
Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

LICENSE REQUIRED:

A California Class C Driver License is required. Candidates must show proof of a driver's license before appointment and will be required to obtain a copy of their driving record from the California State Department of Motor Vehicles before being appointed. A copy of the driving record must be presented at the time of appointment. License must not be suspended, restricted, or revoked. Also, a personal vehicle will be required at the time of appointment in order to perform the essential functions.

AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR (4) OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED.

SPECIAL REQUIREMENT INFORMATION:

*To qualify, applicants MUST possess a Master's degree and include a legible copy of the official diploma or official transcripts or official letter from the accredited institution's registrar's office , which shows the area of specialization with your online application or within 15 calendar days from the date of filing.

Additional Information

EXAMINATION CONTENT:

This examination will consist of TWO (2) parts:

PART I - An unproctored multiple choice test weighted 40% that will assess Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations.

IN ACCORDANCE WITH CIVIL SERVICE RULE 7.19, THE WRITTEN TEST MATERIALS ARE STANDARDIZED AND COPYRIGHTED; AND THEREFORE, NOT SUBJECT TO REVIEW.

ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED ORAL INTERVIEW (PART II).

PART II: A virtual structured interview weighted 60% that will assess Professional/Technical Knowledge in Child Welfare Practices, Case Management, provisions of the California Welfare and Institutions Code, Federal Laws and regulations; Client Focus; Handling Conflict; Oral Communication; Integrity and Ethics; Stress Tolerance; Adaptability; and Cultural Sensitivity.

Applicants must achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register.

TRANSFER OF SCORES:
Applicants that have taken identical test part(s) for this exam within the last twelve (12) months will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your test responses may be transferred to the new examination and you may not be allowed to retake any identical test part(s) for twelve (12) months. Depending on the new examination content, your transferred test responses from the original test date may not result in the same score.

TEST PREPARATION:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on Find a Job, then click on Job Search Toolkit. You can also access test preparation for the computerized portion of the test by going to http://www.shldirect.com/practice_tests.html. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.

ELIGIBILITY INFORMATION:

The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.

Scores cannot be given over the telephone.

NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

SELECTIVE CERTIFICATION:

If there is a need to make appointments for special bilingual skills, to serve the County population, a selective certification list may be instituted in accordance with Civil Service 11.03. Applicants who know any language other than English may indicate on the application. Their bilingual skills will be tested before they are added to the list.

SPECIAL INFORMATION:

FINGERPRINTING CLEARANCE AND BACKGROUND INVESTIGATION:

Department of Children and Family Services employees are fingerprinted and subject to criminal background check by the State Department of Justice and Federal Bureau of Investigation. Employment/Promotion is contingent upon passing the background checks. An individual with job-related convictions as defined by the County policy (PPG 514) or the requirements of a "sensitive position" may be withheld from appointment or may be discharged.

APPOINTMENT INFORMATION:
Candidates who are selected for employment must successfully complete the
pre-employment requirements, which include fingerprint clearance and background investigations, medical examination and psychological evaluation.

Appointees must be willing to work after hours, weekend shifts and holidays.

VACANCY INFORMATION:

The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services.

AVAILABLE SHIFT: ANY

APPLICATION AND FILING INFORMATION:All applicants MUST complete the filing process ONLINE (via electronic submission). Applications submitted by U.S. mail, fax, or in person will not be accepted.
Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications. We must receive your application and additional documents, if any, by 5:00 p.m. (PT) on or before the last day of filing.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Note: If you are unable to attach the required documents, you may e-mail them to dcfsexams@dcfs.lacounty.gov within 15 calendar days from the date of filing. You may also fax the documents to (213) 738-6470. Please make sure to reference your full name (Last, First name), examination title and number on the subject line of your e-mail or in your fax.

Apply online by clicking on the "APPLY" tab for this posting. You can also track the status of your application by using this website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control
purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

California Relay Services Phone: (800) 735-2922
ADA Coordinator Email: dcfsexams@dcfs.lacounty.gov
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077

Department Contact Name: Emily Andrade
Department Contact Phone: (213) 351-5898
Department Contact Email: dcfsexams@dcfs.lacounty.gov
Closing Date/Time:

Job Address

Los Angeles, California United States View Map