Assistant Director of Student Conduct and Ethical Development (500684)

  • Cal State University (CSU) San Jose
  • San Jose, California
  • Aug 15, 2021
Full Time Clerical and Administrative Support

Job Description


Job Summary

Reporting to the Director, the Assistant Director of Student Conduct and Ethical Development assists with the Student Conduct administration for San Jose State University. The Assistant Director is responsible for adjudicating an independent caseload of alleged violations of the Student Conduct Code. The nature of the work performed by the Assistant Director of Student Conduct and Ethical Development is highly sensitive and requires interpretation of CSU and university policies and procedures. This position works collaboratively with numerous offices and presents workshops and other educational programs to students.

Key Responsibilities
  • Adjudicates alleged violations of the conduct code in accordance with CSU and SJSU policies and procedures
  • Utilizes an educational philosophy when adjudicating conduct cases
  • Independently manages assigned cases from inception through completion ensuring compliance with timelines, due process, and policies
  • Investigates alleged violations as appropriate
  • Drafts, reviews, and sends relevant correspondence for assigned cases
  • Conducts informal and formal proceedings concerning alleged violations of the student and organization conduct codes
  • Represents the University or assists at formal proceedings (hearings)
  • Maintains accurate and up to date records of cases and proceedings in Maxient (Student Conduct Database)
  • Ensures student conduct and organizational conduct records are properly maintained and organized
  • Creates and develops trainings, workshops, and sanctions to support the prevention and outreach efforts of Student Conduct and Ethical Development
  • Prepares or assists in the preparation of reports, assessment, and other necessary tasks
  • Makes appropriate referrals to campus and community resources
  • Develops and assists with conflict resolution, mediation, restorative justice, and the de-escalation of disputes
  • Develops and maintains positive working relationships with faculty, staff, and administration at the university in order to best serve students
  • Assists the Office of Student Conduct and Ethical Development with educating students, faculty, staff, and community members about CSU and SJSU policies and procedure
  • Assists with the overall management and operations of Student Conduct and Ethical Development
  • Represents and serves on selected department and university committees

Knowledge, Skills & Abilities
  • Understanding and ability to manage and maintain confidentiality
  • Strong analytical skills
  • Ability to assess and negotiate complex, highly sensitive situations
  • Excellent critical thinking skills
  • Ability to analyze information, evaluate results, and facilitate resolution of difficult challenges while maintaining strict confidentiality and sensitivity
  • Knowledge of the principles of restorative justice and an ability to apply that knowledge to a conduct setting
  • Knowledge of federal and state compliance expectations, including FERPA, Clery, VAWA, and Title IX
  • Ability to analyze complex situations, exercise sound judgment, and make impartial and objective decisions
  • Ability to advise students individually and in groups on routine and sensitive topics
  • Excellent oral and written communication skills
  • Ability to interpret, communicate, and adhere to policies and procedures
  • Ability to work in a fast-paced environment while prioritizing work and coordinating multiple assignments with fluctuating and time-sensitive deadlines
  • Ability to independently produce high quality work with attention to detail
  • Ability to learn/use Maxient database
  • Ability to use tact and diplomacy to effectively work with diverse populations
  • Knowledge of educational philosophy in student conduct.
  • Ability to research, understand, interpret and apply technical procedures or regulations as well as federal, state, CSU and university policies and procedures.
  • Ability to maintain confidentiality and appropriately handle sensitive interactions with students, faculty, staff, administrators, and external agencies.
  • Knowledge of academic misconduct and how to incorporate and apply it to the CSU process.
  • Ability to mediate conflict and provide dispute resolution in a fair and objective manner.
  • Ability to discern bias to keep it from influencing a process or decision
  • Ability to analyze complex situations accurately and adopt effective courses of action.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to handle multiple work priorities, organize and plan work and projects.
  • Ability to apply professional judgment in determining notification to appropriate administrators concerning student behavior.
  • Ability to work well independently and as part of a team
  • Knowledge of methods, procedures and practices of English grammar, business writing, punctuation and spelling
  • Excellent customer service and public relations skills
  • Ability to establish and maintain effective working relationships within a diverse environment
  • Ability to apply professional judgment in determining notification to appropriate administrators concerning student behavior

Required Qualifications
  • Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
  • Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Preferred Qualifications
  • Master's Degree from an accredited institution
  • Experience working with confidential information
  • Experience working with student conduct cases and an understanding of the role of student conduct in a public university setting
  • Experience developing and organizing workshops, trainings, or programs to educate campus or community members
  • Experience working with students in crisis situations or high stress situations
  • Experience with problem solving


Classification: Student Services Professional IV
Anticipated Hiring Range: $5,351/month - $5,450/month
Salary Range: $5,351/month - $7,633/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: May 24, 2021 through June 8, 2021. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Closing Date/Time: Open until filled

Job Address

San Jose, California United States View Map