Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Customer Service Specialist . The Human Resources Department is accepting applications for the temporary and part-time position of Customer Service Specialist in the Parks, Recreation & Libraries Department. DEFINITION To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program including customer service and administrative duties; and to provide other support duties as assigned . Examples of Duties Duties may include, but are not limited to, the following: Serve as first line of contact to external customers via telephone or in person ; refer customer s to appropriate staff and/or provide a variety of general information regarding City functions and services ; and explain department operating policies and procedures . Develop, maintain and archive a variety of files and records . Assist the public with reserving and renting City facilities; register customers for classes, programs and tours ; may participate in tours as required . Respond to letters and routine correspondence. Receive and process payments for a variety of services; handle cash; prepare deposits. Receive, review and process invoices, payment requests; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare an d process purchase requisitions. Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records. Review payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll. Track and register staff for training classes as needed. I ssue , receive, type and process various applications, per mits and other forms; apply departmental policies and procedures in determining completeness of applications ; calculate fees. Oversee the safe and proper operation of assigned facility and activities in the facility ; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted ; refer escalated issues to assigned supervisor or proper authorities. ; render first aid and CPR, if certified, as required . Complete written reports and records as required , organize and monitor equipment inventory or assigned facility. Know, understand and communicate department programs and services. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Identify and report any maintenance required on assigned facilities, equipment or materials. Oversee daily operations and events held at assigned facility, ensure cleanliness of restrooms and public areas; identify and report maintenance conditions affecting facility operation , equipment, materials and security. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required . Minimum Qualifications Knowledge of: Modern office equipment and procedures including use of a variety of software applications. Customer service principles and public relations techniques. English usage, spelling, grammar and punctuation. Business letter writing and report preparation. Basic accounting principles; financial record keeping and reporting. Ability to: Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations. Independently perform administrative and customer service duties in support of assigned department or program. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; intermittently set up booths, hang banners, move tables, chairs and carry supplies; and lift or carry weight of 45 pounds or less. Research, respond to and assist in the resolution of inquiries and complaints. Develop and maintain filing systems. Prepare correspondence, letters, memorandums and take meeting minutes. Prepare routine financial and operational reports. Use a personal computer and a variety of software applications. Plan and organize workload. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Accurately calculate fees and handle money. Use independent judgement and personal initiative. Know, understand, interpret and explain department and program policies and procedures. Experience and Training Experience: One season of experience in a position assisting in recreation facilities, recreation programs, customer service or a related field is desirable. AND Training: Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Temporary
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Customer Service Specialist . The Human Resources Department is accepting applications for the temporary and part-time position of Customer Service Specialist in the Parks, Recreation & Libraries Department. DEFINITION To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program including customer service and administrative duties; and to provide other support duties as assigned . Examples of Duties Duties may include, but are not limited to, the following: Serve as first line of contact to external customers via telephone or in person ; refer customer s to appropriate staff and/or provide a variety of general information regarding City functions and services ; and explain department operating policies and procedures . Develop, maintain and archive a variety of files and records . Assist the public with reserving and renting City facilities; register customers for classes, programs and tours ; may participate in tours as required . Respond to letters and routine correspondence. Receive and process payments for a variety of services; handle cash; prepare deposits. Receive, review and process invoices, payment requests; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare an d process purchase requisitions. Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records. Review payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll. Track and register staff for training classes as needed. I ssue , receive, type and process various applications, per mits and other forms; apply departmental policies and procedures in determining completeness of applications ; calculate fees. Oversee the safe and proper operation of assigned facility and activities in the facility ; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted ; refer escalated issues to assigned supervisor or proper authorities. ; render first aid and CPR, if certified, as required . Complete written reports and records as required , organize and monitor equipment inventory or assigned facility. Know, understand and communicate department programs and services. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Identify and report any maintenance required on assigned facilities, equipment or materials. Oversee daily operations and events held at assigned facility, ensure cleanliness of restrooms and public areas; identify and report maintenance conditions affecting facility operation , equipment, materials and security. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required . Minimum Qualifications Knowledge of: Modern office equipment and procedures including use of a variety of software applications. Customer service principles and public relations techniques. English usage, spelling, grammar and punctuation. Business letter writing and report preparation. Basic accounting principles; financial record keeping and reporting. Ability to: Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations. Independently perform administrative and customer service duties in support of assigned department or program. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; intermittently set up booths, hang banners, move tables, chairs and carry supplies; and lift or carry weight of 45 pounds or less. Research, respond to and assist in the resolution of inquiries and complaints. Develop and maintain filing systems. Prepare correspondence, letters, memorandums and take meeting minutes. Prepare routine financial and operational reports. Use a personal computer and a variety of software applications. Plan and organize workload. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Accurately calculate fees and handle money. Use independent judgement and personal initiative. Know, understand, interpret and explain department and program policies and procedures. Experience and Training Experience: One season of experience in a position assisting in recreation facilities, recreation programs, customer service or a related field is desirable. AND Training: Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
Mar 07, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Devynn Darner, Recreation Program Coordinator at 925-671-3171 or devynn.darner@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.
City of McKinney, TX
McKinney, Texas, United States
Summary The City of McKinney Parks & Recreation Department is hosting a special Aquatic's Hiring Event. To be considered you must apply for this position. HIRING EVENT DETAILS WHEN & WHERE: Thursday, May 9, 2024 4:30pm to 7:30 p.m. (come and go) McKinney Senior Recreation Center 1400 S College St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of aquatics programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability. WORK ENVIRONMENT Work is generally performed indoors in a climate-controlled office; however, some exposure to outdoor weather conditions may be involved while performing City errands or working special events. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: Continuous
Apr 16, 2024
Full Time
Summary The City of McKinney Parks & Recreation Department is hosting a special Aquatic's Hiring Event. To be considered you must apply for this position. HIRING EVENT DETAILS WHEN & WHERE: Thursday, May 9, 2024 4:30pm to 7:30 p.m. (come and go) McKinney Senior Recreation Center 1400 S College St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of aquatics programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability. WORK ENVIRONMENT Work is generally performed indoors in a climate-controlled office; however, some exposure to outdoor weather conditions may be involved while performing City errands or working special events. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: Continuous
TEXAS PARKS AND WILDLIFE
Bastrop, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Kwiatkowski, (512) 332-1281 PHYSICAL WORK ADDRESS: Bastrop State Park, 100 Park Road 1A, Bastrop, Texas 78602 GENERAL DESCRIPTION : Under the supervision of the Pool Manager, this position performs entry-level customer service work at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Must be at least 16 years of age; Position contingent upon funding. Required to work 20-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 28, 2024, 11:59:00 PM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Kwiatkowski, (512) 332-1281 PHYSICAL WORK ADDRESS: Bastrop State Park, 100 Park Road 1A, Bastrop, Texas 78602 GENERAL DESCRIPTION : Under the supervision of the Pool Manager, this position performs entry-level customer service work at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Must be at least 16 years of age; Position contingent upon funding. Required to work 20-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 28, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Canyon, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Zach McMeans, (806) 476-9722 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Rd 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Headquarters Office Manager, this position performs entry-level to routine customer service work Including daily office operations at Palo Duro Canyon State Park. Provides customer service, performs revenue collection, accounting, permit sales and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Headquarters Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical duties, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 8, 2024, 11:59:00 PM
Apr 25, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Zach McMeans, (806) 476-9722 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Rd 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Headquarters Office Manager, this position performs entry-level to routine customer service work Including daily office operations at Palo Duro Canyon State Park. Provides customer service, performs revenue collection, accounting, permit sales and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Headquarters Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical duties, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 8, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Needville, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jason Castle, (979) 553-5101 PHYSICAL WORK ADDRESS: Brazos Bend SP, 21901 FM 762 Needville, TX 77461 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for performing entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue for Brazos Bend State Park. Provides quality customer service, answers telephones, and provides information and assistance to general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying and assist customer with sales. Prepares correspondence regarding park related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year experience in general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Mandarin and Vietnamese. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in handling a high-volume front desk Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to train others; Ability to serve as team leader for Seasonal and Volunteer Staff; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
Apr 25, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jason Castle, (979) 553-5101 PHYSICAL WORK ADDRESS: Brazos Bend SP, 21901 FM 762 Needville, TX 77461 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for performing entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue for Brazos Bend State Park. Provides quality customer service, answers telephones, and provides information and assistance to general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying and assist customer with sales. Prepares correspondence regarding park related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year experience in general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Mandarin and Vietnamese. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in handling a high-volume front desk Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to train others; Ability to serve as team leader for Seasonal and Volunteer Staff; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Spring Branch, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kaesey Browne, (830) 438-2656 PHYSICAL WORK ADDRESS: Guadalupe River State Park, 3350 Park Rd 31 Spring Branch, TX 78070 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs entry-level to routine customer service work and is responsible for performing daily office operations for the park headquarters at Guadalupe River State Park. Issues permits and licenses; performs camper registration; collects and accounts for revenue. Provides customer service, interprets park fees and policies to park visitors and the general public. Performs clerical tasks; answers telephone; processes incoming and outgoing mail; data entry of reports correspondence and filing. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists the Office Manager with maintaining an accurate inventory of resale items and adequate supply of office supplies, brochures and visitor information packets. Performs general cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year of experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Two years of experience in administrative support work. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making sound judgment decisions based upon data available and in short timeframes; Ability to accurately handle cash and account for revenue collected; Ability to utilize an automated camper registration; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under stressful conditions; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 30 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 14, 2024, 11:59:00 PM
Apr 24, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kaesey Browne, (830) 438-2656 PHYSICAL WORK ADDRESS: Guadalupe River State Park, 3350 Park Rd 31 Spring Branch, TX 78070 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs entry-level to routine customer service work and is responsible for performing daily office operations for the park headquarters at Guadalupe River State Park. Issues permits and licenses; performs camper registration; collects and accounts for revenue. Provides customer service, interprets park fees and policies to park visitors and the general public. Performs clerical tasks; answers telephone; processes incoming and outgoing mail; data entry of reports correspondence and filing. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists the Office Manager with maintaining an accurate inventory of resale items and adequate supply of office supplies, brochures and visitor information packets. Performs general cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year of experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Two years of experience in administrative support work. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making sound judgment decisions based upon data available and in short timeframes; Ability to accurately handle cash and account for revenue collected; Ability to utilize an automated camper registration; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under stressful conditions; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 30 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 14, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Stonewall, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Kneese, (830) 644-2252 x228 PHYSICAL WORK ADDRESS: Lyndon B. Johnson State Park & Historic Site, 199 State Park Road 52, Stonewall, TX 78671 GENERAL DESCRIPTION : Under the direction of the Park Store Manager, this position performs entry-level to routine customer service work and is responsible for providing support for the park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store and at Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of workstations. Operates credit card machine, registration computer system, and general office equipment. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to use reservations/registration and Internet; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 10 to 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 7, 2024, 11:59:00 PM
Apr 17, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Kneese, (830) 644-2252 x228 PHYSICAL WORK ADDRESS: Lyndon B. Johnson State Park & Historic Site, 199 State Park Road 52, Stonewall, TX 78671 GENERAL DESCRIPTION : Under the direction of the Park Store Manager, this position performs entry-level to routine customer service work and is responsible for providing support for the park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store and at Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of workstations. Operates credit card machine, registration computer system, and general office equipment. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to use reservations/registration and Internet; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 10 to 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 7, 2024, 11:59:00 PM
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of recreation programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Bi-lingual in Spanish CONDITIONS OF EMPLOYMENT Must pass a drug screen, job placement assessment, and background check. Must have Class C Texas Driver's License. Must be able to work days, nights, weekends, and holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort involving some combination of kneeling, crouching, lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (20-50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communication ability. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of recreation programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Bi-lingual in Spanish CONDITIONS OF EMPLOYMENT Must pass a drug screen, job placement assessment, and background check. Must have Class C Texas Driver's License. Must be able to work days, nights, weekends, and holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort involving some combination of kneeling, crouching, lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (20-50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communication ability. Mental Health Care through Employee Assistance Program (EAP) Closing Date/Time: Continuous
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, summer jobs in the Recreation Division. About the Position Job Appointment: Casual, Part-time Work Schedule: Flexible hours, which may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and can depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various park locations across Portland, OR Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland's online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary Fitness in the Park helps Portlanders stay active and achieve their fitness goals while connecting to community and nature in our parks. All fitness levels are welcome. Outdoor fitness classes take place Monday through Friday in parks across Portland. Beginning Wednesday, June 24th, there will be classes in the morning (8:00am-12:00pm) and in the evening (4:00pm-7:00pm). Over the course of the summer months, we will also host a few Saturday pop-up events. Portland Parks & Recreation (PP&R) is looking to hire qualified and energetic fitness instructors to teach classes that will engage with the diverse populations of our communities. In addition, PP&R seeks customer service representatives to help with program delivery, assisting participants with check-in and transactions, and providing park users with PP&R program information. We are looking for people to work with various parks throughout Portland. This is an open and continuous recruitment and intended for summer employment. Eligible applicants will only be contacted when positions become available. Summer Positions include: Customer Service (Recreation Associate): Approximately 20 opportunities Fitness Instructor (Parks Activities Specialist): Approximately 20 opportunities Find more information below about job types, locations of potential job openings, shifts and salary ranges. CUSTOMER SERVICE REPRESENTATIVE - RECREATION ASSOCIATE Position/s: Customer Service Representative - These positions are union represented. This role is responsible for providing quality customer service to our outdoor Fitness in the Parks programs. This includes providing customer service to anyone who participants in our programs, and/or anyone who seeks assistance or information regarding our programs. This includes frequent interaction with the public and PP&R staff, including supporting Fitness Instructors. Recreation Associate - Customer Service Representative Tasks include, but are not limited to - setting up and taking down of exercise equipment, and use of a mobile device to access customer information and process transactions. This position requires moving small pieces of fitness equipment such as dumbbells, as well as stereos, tables, and chairs. Locations: Various Parks in Portland. All locations listed are tentative . Gabriel Park (SW) Columbia Park (N) Irving Park (NE) Laurelhurst Park (SE) Luuwit View Park (OE) Overlook Park (NE) Mt. Scott Park (SE) Ventura Park (SE) Shift Ranges: Monday - Friday 8:00am-12:00pm Monday - Friday 4:00pm-7:00pm Saturdays 8:00am-11:00am Ages: Customer Service Representative (Must be 18 years old) Wage Range Applicants start at the entry hourly rate Recreation Associate - Customer Service Representative $18.90 - $22.05 Entry is $18.90/hr Training Wage: The training wage is $18.90 for all Customer Service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATON AIDE - FITNESS INSTRUCTOR (PARKS ACTIVITIES SPECIALIST) Position/s: Personal Training and Group Exercise This role instructs and/or monitors classes and activities in their area of assignment. Instruction may occur outdoors in all-weather conditions while working for the Fitness in the Park program. This role may develop lesson plans related to their area of assignment based upon overall program objectives and guidelines. Other duties include, but are not limited to - preparing materials for instruction of classes/activities, recording participation for classes and activities, and requesting class and activity supplies. In addition, the role may perform duties related to customer service, cross marketing, and delivery of assigned activities. Qualifications for a Recreation Aide - Fitness Instructor Position include: Ability to instruct, demonstrate, and guide participation in one on one and small group Personal Training. Ability to instruct and demonstrate a wide variety of Group Exercise classes. Classes include 32 count block, Tabata or HIIT style, and mind/body variations such as Yoga and Pilates. Knowledge of proper routine fitness equipment maintenance. Ability and experience recognizing, preventing, and responding to safety and emergency situations. Knowledge and experience applying best practices of health and wellness marketing pertaining to the fitness industry and promotion of sales strategies for fitness memberships. Ability and experience establishing and maintaining effective relationships and communicating courteously with a team of diverse recreation staff, city employees, as well as with program participants and the diverse public. Recreation Aide Fitness Instructor - Group Exercise (Parks Activities Specialist) Experience: One year of teaching experience preferred. Required Certifications: At least one approved certification from a bureau recognized organization below. Please have certification(s) on hand for review during the interview process. ACSM (American College of Sports Medicine) ACE (American Council on Exercise) AFAA (Aerobic and Fitness Association of America) NSCA (National Strength and Conditioning Association) NCSF (National Council on Strength and Fitness) ISSA (International Sports Science Association) NESTA (National Exercise and Sport Training Association) NASM (National Academy of Sports Medicine) PCC Fitness Technology Degree Cooper Institute Certification Four-year college degree in a fitness related field (e.g., Athletic Training, Exercise Science, Exercise Physiology) Any accredited certification distributed by NCCA (National Commission for Certifying Agencies) Locations: Various Parks in Portland. All locations listed are tentative . Columbia Park (N) Gabriel Park (SW) Irving Park (NE) Laurelhurst Park (SE) Luuwit View Park (OE) Mt. Scott Park (SE) Overlook Park (NE) Ventura Park (SE) Shift Range: Monday - Friday 8:00am-12:00pm Monday - Friday 4:00pm - 7:00pm Saturdays 8:00am - 11:00am Ages: Instructor must be at least 18 years old Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Fitness Instructor $25.00 - $35.50 Entry is $25.00 or $28.00, based on certifications held Training Wage: Instructor training wage is $18.00/hr for all instructor positions. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications required for these positions are: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process Recruiting process STEP 1: Apply online between February 26, 2024 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions Click on the Questions tab to preview the questions NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Optional Application Materials: If you would like to request Veterans' Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. To learn about Veterans' Preference click here. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience (personal or professional), and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Eligible applicants will only be contacted when positions become available. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notices of the minimum qualification evaluation phase results to let us know if you would like to review and discuss your result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all the conditions of employment have been met. *Timeline is approximate and subject to change. * Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, summer jobs in the Recreation Division. About the Position Job Appointment: Casual, Part-time Work Schedule: Flexible hours, which may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and can depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various park locations across Portland, OR Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland's online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary Fitness in the Park helps Portlanders stay active and achieve their fitness goals while connecting to community and nature in our parks. All fitness levels are welcome. Outdoor fitness classes take place Monday through Friday in parks across Portland. Beginning Wednesday, June 24th, there will be classes in the morning (8:00am-12:00pm) and in the evening (4:00pm-7:00pm). Over the course of the summer months, we will also host a few Saturday pop-up events. Portland Parks & Recreation (PP&R) is looking to hire qualified and energetic fitness instructors to teach classes that will engage with the diverse populations of our communities. In addition, PP&R seeks customer service representatives to help with program delivery, assisting participants with check-in and transactions, and providing park users with PP&R program information. We are looking for people to work with various parks throughout Portland. This is an open and continuous recruitment and intended for summer employment. Eligible applicants will only be contacted when positions become available. Summer Positions include: Customer Service (Recreation Associate): Approximately 20 opportunities Fitness Instructor (Parks Activities Specialist): Approximately 20 opportunities Find more information below about job types, locations of potential job openings, shifts and salary ranges. CUSTOMER SERVICE REPRESENTATIVE - RECREATION ASSOCIATE Position/s: Customer Service Representative - These positions are union represented. This role is responsible for providing quality customer service to our outdoor Fitness in the Parks programs. This includes providing customer service to anyone who participants in our programs, and/or anyone who seeks assistance or information regarding our programs. This includes frequent interaction with the public and PP&R staff, including supporting Fitness Instructors. Recreation Associate - Customer Service Representative Tasks include, but are not limited to - setting up and taking down of exercise equipment, and use of a mobile device to access customer information and process transactions. This position requires moving small pieces of fitness equipment such as dumbbells, as well as stereos, tables, and chairs. Locations: Various Parks in Portland. All locations listed are tentative . Gabriel Park (SW) Columbia Park (N) Irving Park (NE) Laurelhurst Park (SE) Luuwit View Park (OE) Overlook Park (NE) Mt. Scott Park (SE) Ventura Park (SE) Shift Ranges: Monday - Friday 8:00am-12:00pm Monday - Friday 4:00pm-7:00pm Saturdays 8:00am-11:00am Ages: Customer Service Representative (Must be 18 years old) Wage Range Applicants start at the entry hourly rate Recreation Associate - Customer Service Representative $18.90 - $22.05 Entry is $18.90/hr Training Wage: The training wage is $18.90 for all Customer Service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATON AIDE - FITNESS INSTRUCTOR (PARKS ACTIVITIES SPECIALIST) Position/s: Personal Training and Group Exercise This role instructs and/or monitors classes and activities in their area of assignment. Instruction may occur outdoors in all-weather conditions while working for the Fitness in the Park program. This role may develop lesson plans related to their area of assignment based upon overall program objectives and guidelines. Other duties include, but are not limited to - preparing materials for instruction of classes/activities, recording participation for classes and activities, and requesting class and activity supplies. In addition, the role may perform duties related to customer service, cross marketing, and delivery of assigned activities. Qualifications for a Recreation Aide - Fitness Instructor Position include: Ability to instruct, demonstrate, and guide participation in one on one and small group Personal Training. Ability to instruct and demonstrate a wide variety of Group Exercise classes. Classes include 32 count block, Tabata or HIIT style, and mind/body variations such as Yoga and Pilates. Knowledge of proper routine fitness equipment maintenance. Ability and experience recognizing, preventing, and responding to safety and emergency situations. Knowledge and experience applying best practices of health and wellness marketing pertaining to the fitness industry and promotion of sales strategies for fitness memberships. Ability and experience establishing and maintaining effective relationships and communicating courteously with a team of diverse recreation staff, city employees, as well as with program participants and the diverse public. Recreation Aide Fitness Instructor - Group Exercise (Parks Activities Specialist) Experience: One year of teaching experience preferred. Required Certifications: At least one approved certification from a bureau recognized organization below. Please have certification(s) on hand for review during the interview process. ACSM (American College of Sports Medicine) ACE (American Council on Exercise) AFAA (Aerobic and Fitness Association of America) NSCA (National Strength and Conditioning Association) NCSF (National Council on Strength and Fitness) ISSA (International Sports Science Association) NESTA (National Exercise and Sport Training Association) NASM (National Academy of Sports Medicine) PCC Fitness Technology Degree Cooper Institute Certification Four-year college degree in a fitness related field (e.g., Athletic Training, Exercise Science, Exercise Physiology) Any accredited certification distributed by NCCA (National Commission for Certifying Agencies) Locations: Various Parks in Portland. All locations listed are tentative . Columbia Park (N) Gabriel Park (SW) Irving Park (NE) Laurelhurst Park (SE) Luuwit View Park (OE) Mt. Scott Park (SE) Overlook Park (NE) Ventura Park (SE) Shift Range: Monday - Friday 8:00am-12:00pm Monday - Friday 4:00pm - 7:00pm Saturdays 8:00am - 11:00am Ages: Instructor must be at least 18 years old Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Fitness Instructor $25.00 - $35.50 Entry is $25.00 or $28.00, based on certifications held Training Wage: Instructor training wage is $18.00/hr for all instructor positions. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications required for these positions are: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process Recruiting process STEP 1: Apply online between February 26, 2024 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions Click on the Questions tab to preview the questions NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Optional Application Materials: If you would like to request Veterans' Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. To learn about Veterans' Preference click here. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience (personal or professional), and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Eligible applicants will only be contacted when positions become available. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notices of the minimum qualification evaluation phase results to let us know if you would like to review and discuss your result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all the conditions of employment have been met. *Timeline is approximate and subject to change. * Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation is hiring people for part-time, year-round jobs in the Recreation Division. Job Appointment: Casual, Part-time Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Multiple locations Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: The Community Music Center (CMC) has provided opportunities for the community to learn about, make, and enjoy music for over 60 years and is in SE Portland. CMC's partner in East Portland is the Center Powered by Y.O.U.T.H. (Youth Organized and United to Help), a non-profit dedicated to serving black and brown youth. The Multnomah Arts Center (MAC), one of the largest comprehensive community arts centers for visual, performing, and literary arts in the nation, has served the community for nearly 50 years from its SW Portland location. MAC also provides programs in various locations in East Portland to increase access to arts education through MAC Community Engagement. Both CMC and MAC provide high quality instruction in the arts to all interested persons regardless of ability, age, race, religion, ethnic origin, or financial means, and are part of Portland Parks & Recreation's Arts, Culture and Special Events division. While there may not be a position open in your teaching area at the time you apply, we are interested to learn of your ability to work with us now or in the future. You will only be contacted if there is a position open matches with the information you submit in your application. Positions include: Specialized Arts Instructors Instructor II Attendant Customer Service Representative Find out more below about the job types, locations, hours and pay ranges. PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position: Specialized Arts Instructor Specialized Arts Instructors gather, share, and inspire, creating a safe space of belonging for participants to tell their story and grow in ability, creativity, and expression . They prepare and provide individual lessons, classes, or other activities for specialized arts & music programs for any age group (see “Types of Instruction”, below). All instructors create a welcoming atmosphere, engage with park and facility guests, provides excellent customer service and are a resource for PP&R information. The position maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. The employee monitors participation and completes needed paperwork and record keeping and may be required to clean equipment and high-touch surfaces in the classroom. Specialized Arts Instructor Types of Instruction: All artistic practices, including culturally specific styles and genres, will be considered. Current instruction includes music classes, ensembles & choirs, private & group music lessons, dance, theatre, drawing, painting, ceramics, metalsmithing, printmaking, book arts, woodworking, textiles, photography, and literary arts. Locations: Community Music Center (music only), Multnomah Arts Center (all arts instruction areas) and MAC Community Engagement locations around Portland (all arts instruction areas). Shift Times: All operating hours. Requirements: Specialized Arts Instructors must meet the requirements below: Minimum of 500 hours of prior teaching experience Have had significant relevant professional learning/development. Be considered by peers to be ready to teach a specialized or culturally specific art form. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instrumental instruction for a variety of music activities in group and individual instruction settings, including music theory, guitar, piano, audio recording, beat-making, MIDI and DAW with proficiency in Logic and Ableton Live. Locations: CMC at Center Powered by Y.O.U.TH 16126 SE Stark St Shift Range: All operating hours. Ages: Instructor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Specialized Arts Instructor $30.00 - $38.00 (entry is $30.00-$35.00 based on experience) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. RECREATION ASSOCIATE - ATTENDANT Position: Attendant - This position is union represented. Attendants monitor drop-in recreation activities or events in area of assignment. The position creates welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource to the public for PP&R information. The employee maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. The employee monitors participation and completes needed paperwork and record keeping. Attendant - Event Hosts Hosts create a welcoming atmosphere. Event hosts facilitate event set-up and clean-up and physically move equipment from space to space inside the facility and outdoors if applicable. Open and/or close and secure classroom or building. Works independently to monitor use of space and needs of guests. Is proactive in addressing potential safety, concerns, and upholds the PP&R code of conduct. Basic knowledge of arts/music equipment needed, relevant to work site/area. Location: Community Music Center Shift Ranges: Can include weekday and weekend mornings, afternoon, and evenings. Ages: Attendant (Must be 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position: Customer Service Representative - This position is union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. General relevant knowledge of arts/music is important for Arts Center representatives. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including art studios. Additionally, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning, activity equipment set-up and storage, and maintaining the facility throughout the day. Locations: Community Music Center, Multnomah Arts Center Shift Ranges: Can include weekday and weekend mornings, afternoon, and evenings. Ages: Customer Service Representative (Must be 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. Positions are not eligible for benefits. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information Cierra Maceo Recruiter Cierra.Maceo@portlandoregon.gov Return to the Top. To Qualify The following minimum qualifications required for these positions are: Ability to promote a welcoming and friendly atmosphere. Knowledge of assigned recreation area. Ability to communicate effectively with diverse groups of people. Ability to recognize and respond to safety and emergency situations. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veterans preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. To learn about Veterans preference, click here. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal and professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer Return to the Top. This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation is hiring people for part-time, year-round jobs in the Recreation Division. Job Appointment: Casual, Part-time Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Multiple locations Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: The Community Music Center (CMC) has provided opportunities for the community to learn about, make, and enjoy music for over 60 years and is in SE Portland. CMC's partner in East Portland is the Center Powered by Y.O.U.T.H. (Youth Organized and United to Help), a non-profit dedicated to serving black and brown youth. The Multnomah Arts Center (MAC), one of the largest comprehensive community arts centers for visual, performing, and literary arts in the nation, has served the community for nearly 50 years from its SW Portland location. MAC also provides programs in various locations in East Portland to increase access to arts education through MAC Community Engagement. Both CMC and MAC provide high quality instruction in the arts to all interested persons regardless of ability, age, race, religion, ethnic origin, or financial means, and are part of Portland Parks & Recreation's Arts, Culture and Special Events division. While there may not be a position open in your teaching area at the time you apply, we are interested to learn of your ability to work with us now or in the future. You will only be contacted if there is a position open matches with the information you submit in your application. Positions include: Specialized Arts Instructors Instructor II Attendant Customer Service Representative Find out more below about the job types, locations, hours and pay ranges. PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position: Specialized Arts Instructor Specialized Arts Instructors gather, share, and inspire, creating a safe space of belonging for participants to tell their story and grow in ability, creativity, and expression . They prepare and provide individual lessons, classes, or other activities for specialized arts & music programs for any age group (see “Types of Instruction”, below). All instructors create a welcoming atmosphere, engage with park and facility guests, provides excellent customer service and are a resource for PP&R information. The position maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. The employee monitors participation and completes needed paperwork and record keeping and may be required to clean equipment and high-touch surfaces in the classroom. Specialized Arts Instructor Types of Instruction: All artistic practices, including culturally specific styles and genres, will be considered. Current instruction includes music classes, ensembles & choirs, private & group music lessons, dance, theatre, drawing, painting, ceramics, metalsmithing, printmaking, book arts, woodworking, textiles, photography, and literary arts. Locations: Community Music Center (music only), Multnomah Arts Center (all arts instruction areas) and MAC Community Engagement locations around Portland (all arts instruction areas). Shift Times: All operating hours. Requirements: Specialized Arts Instructors must meet the requirements below: Minimum of 500 hours of prior teaching experience Have had significant relevant professional learning/development. Be considered by peers to be ready to teach a specialized or culturally specific art form. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instrumental instruction for a variety of music activities in group and individual instruction settings, including music theory, guitar, piano, audio recording, beat-making, MIDI and DAW with proficiency in Logic and Ableton Live. Locations: CMC at Center Powered by Y.O.U.TH 16126 SE Stark St Shift Range: All operating hours. Ages: Instructor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Specialized Arts Instructor $30.00 - $38.00 (entry is $30.00-$35.00 based on experience) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. RECREATION ASSOCIATE - ATTENDANT Position: Attendant - This position is union represented. Attendants monitor drop-in recreation activities or events in area of assignment. The position creates welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource to the public for PP&R information. The employee maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. The employee monitors participation and completes needed paperwork and record keeping. Attendant - Event Hosts Hosts create a welcoming atmosphere. Event hosts facilitate event set-up and clean-up and physically move equipment from space to space inside the facility and outdoors if applicable. Open and/or close and secure classroom or building. Works independently to monitor use of space and needs of guests. Is proactive in addressing potential safety, concerns, and upholds the PP&R code of conduct. Basic knowledge of arts/music equipment needed, relevant to work site/area. Location: Community Music Center Shift Ranges: Can include weekday and weekend mornings, afternoon, and evenings. Ages: Attendant (Must be 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position: Customer Service Representative - This position is union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. General relevant knowledge of arts/music is important for Arts Center representatives. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including art studios. Additionally, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning, activity equipment set-up and storage, and maintaining the facility throughout the day. Locations: Community Music Center, Multnomah Arts Center Shift Ranges: Can include weekday and weekend mornings, afternoon, and evenings. Ages: Customer Service Representative (Must be 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. Positions are not eligible for benefits. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information Cierra Maceo Recruiter Cierra.Maceo@portlandoregon.gov Return to the Top. To Qualify The following minimum qualifications required for these positions are: Ability to promote a welcoming and friendly atmosphere. Knowledge of assigned recreation area. Ability to communicate effectively with diverse groups of people. Ability to recognize and respond to safety and emergency situations. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veterans preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. To learn about Veterans preference, click here. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal and professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer Return to the Top. This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland. Our center manages over 100 outdoor tennis courts in our beautiful scenic parks, giving us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors. There are also program scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Parks Activities Specialist: Instructor I - Assistant Instructor Parks Activities Specialist: Professional Tennis Instructor Recreation Associate: Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor The Professional Tennis Instructor coordinates with staff to plan and schedule classes and programs. They communicate with staff regarding supplies, space, and other needs. This includes setting up and taking down class equipment as necessary. This role develops a rapport with class members, responding to their questions and concerns. They observe students’ progress and discuss it with students, when appropriate. Professional Tennis Instructors always demonstrate appropriate classroom management to ensure safe and effective classes. They provide one-on-one or small group tennis assessments and consultations as assigned. In addition, they assist patrons with proper body alignment, equipment use, and recommend safe techniques when playing. Professional Tennis Instructors promote other Portland Parks & Recreation (PP&R) classes and information to participants. They also are required to follow and model all PP&R rules, policies & procedures. This role maintains excellent communication with all staff and customers, through verbal and written means. They also attend all mandatory staff meetings and trainings, and promptly respond to safety hazards and emergency situations. Professional Tennis Instructors may perform other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor develops lesson plans and curricula, based upon overall program objectives and guidelines. They instruct classes in recreation and leisure services in specialty or assignment. This role will prepare materials for the instructor of classes, as well as monitor participation and evaluate classes. They will provide accurate and detailed tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Shift Range: All operating hours (primarily weekday afternoons and evenings). Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.00-$30.00 (entry is $24.00) Professional Coach Certification with the USPTA or PTR $28.00-$34.00 (entry is $28.00) Elite Professional Coach Certification with USPTA or PTR $32.00-$38.00 (entry is $32.00) Master Professional Coach Certification with USPTA or PTR $36.00-$42.00 (entry is $36.00) Training Wage: Instructor training wage is $18.00 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Recreation Associate - Customer Service Representative Customer Service Representatives are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of locations where PP&R provides programs, activities and/or information sessions. This list includes, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives duties include the following: managing reservations, events, lessons, answering phones, providing clerical support, and processing payments through ActiveNet. This role also assists with cleaning and maintaining the facility throughout the day, including setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between January 15, 2024 - June 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, 0D214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position About the Position Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Portland Tennis Center Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland. Our center manages over 100 outdoor tennis courts in our beautiful scenic parks, giving us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors. There are also program scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun! This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions Include: Parks Activities Specialist: Instructor I - Assistant Instructor Parks Activities Specialist: Professional Tennis Instructor Recreation Associate: Customer Service Representative Find out more below about these job types, locations, hours and pay ranges. Parks Activities Specialist - Instructor Position/s: Instructor I & Professional Tennis Instructor The Professional Tennis Instructor coordinates with staff to plan and schedule classes and programs. They communicate with staff regarding supplies, space, and other needs. This includes setting up and taking down class equipment as necessary. This role develops a rapport with class members, responding to their questions and concerns. They observe students’ progress and discuss it with students, when appropriate. Professional Tennis Instructors always demonstrate appropriate classroom management to ensure safe and effective classes. They provide one-on-one or small group tennis assessments and consultations as assigned. In addition, they assist patrons with proper body alignment, equipment use, and recommend safe techniques when playing. Professional Tennis Instructors promote other Portland Parks & Recreation (PP&R) classes and information to participants. They also are required to follow and model all PP&R rules, policies & procedures. This role maintains excellent communication with all staff and customers, through verbal and written means. They also attend all mandatory staff meetings and trainings, and promptly respond to safety hazards and emergency situations. Professional Tennis Instructors may perform other duties as assigned. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Shift Range: All operating hours. Professional Tennis Instructor* Type of Instruction : The ideal candidate for the Tennis Professional Instructor develops lesson plans and curricula, based upon overall program objectives and guidelines. They instruct classes in recreation and leisure services in specialty or assignment. This role will prepare materials for the instructor of classes, as well as monitor participation and evaluate classes. They will provide accurate and detailed tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR. Shift Range: All operating hours (primarily weekday afternoons and evenings). Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Professional Tennis Instructor (wages determined by level of certification below) Instructor Coach Certification with the USPTA or PTR $24.00-$30.00 (entry is $24.00) Professional Coach Certification with the USPTA or PTR $28.00-$34.00 (entry is $28.00) Elite Professional Coach Certification with USPTA or PTR $32.00-$38.00 (entry is $32.00) Master Professional Coach Certification with USPTA or PTR $36.00-$42.00 (entry is $36.00) Training Wage: Instructor training wage is $18.00 for all instructor positions. Recreation Associate - Customer Service Representative Position/s: Recreation Associate - Customer Service Representative Customer Service Representatives are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of locations where PP&R provides programs, activities and/or information sessions. This list includes, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places. This role has frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Portland Tennis Center Customer Service Representatives duties include the following: managing reservations, events, lessons, answering phones, providing clerical support, and processing payments through ActiveNet. This role also assists with cleaning and maintaining the facility throughout the day, including setting up equipment. Ages: Customer Service Representative (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Vanessa Valdez, Recruiter Bureau of Human Resources Vanessa.Valdez@portlandoregon.gov To Qualify The following minimum qualifications are required for these positions: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time, and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Step 1: Apply online between January 15, 2024 - June 30, 2024 Required Application Materials: Work History Answers to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, 0D214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach materials not requested . Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter. An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description RECREATION SPECIALIST (Job Code 9327) Hours: 5 to 25 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites Plans, develops and provides recreation program work and/or researches excursion sites communicates status of activities and services to appropriate personnel Supervise participants and volunteers during programs/activities Assists in ordering supplies and materials for projects and activities Assists in reserving needed program rooms, facilities and equipment Assists in training, staff development, orientation, guidance and supervision to assigned recreation assistant staff; provides input to performance evaluations Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters and other materials Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed Interact and communicate effectively with children, parents, caregivers, volunteers and City staff Other duties as assigned Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully Maintains, enhances and provides content for social media pages on Facebook, Instagram and NextDoor Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of special event supply purchases Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center and facility rentals Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assist the Public Art Coordinator with cataloging, public outreach, data collection and working directly with artists Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails and registering participants for programs/services Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services Assist with program/service and partnership development through research, benchmarking and brainstorm sessions with staff Assist with data collection and analysis Assist with outreach information development and other written materials/brochures Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails and registering participants for programs/services as needed Assist Therapeutic Recreation programs and activities WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS High School Diploma or GED Possess a valid CA Class C driver's license and a safe driving record Bilingual in Spanish, Mandarin or Farsi Willingness to obtain First Aid/CPR Certification (paid training) College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration or a closely related field Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Experience interacting with the public Ability to follow oral and written instructions Experience with staff/volunteer supervision or support Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description RECREATION SPECIALIST (Job Code 9327) Hours: 5 to 25 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites Plans, develops and provides recreation program work and/or researches excursion sites communicates status of activities and services to appropriate personnel Supervise participants and volunteers during programs/activities Assists in ordering supplies and materials for projects and activities Assists in reserving needed program rooms, facilities and equipment Assists in training, staff development, orientation, guidance and supervision to assigned recreation assistant staff; provides input to performance evaluations Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters and other materials Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed Interact and communicate effectively with children, parents, caregivers, volunteers and City staff Other duties as assigned Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully Maintains, enhances and provides content for social media pages on Facebook, Instagram and NextDoor Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of special event supply purchases Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center and facility rentals Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assist the Public Art Coordinator with cataloging, public outreach, data collection and working directly with artists Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails and registering participants for programs/services Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services Assist with program/service and partnership development through research, benchmarking and brainstorm sessions with staff Assist with data collection and analysis Assist with outreach information development and other written materials/brochures Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails and registering participants for programs/services as needed Assist Therapeutic Recreation programs and activities WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS High School Diploma or GED Possess a valid CA Class C driver's license and a safe driving record Bilingual in Spanish, Mandarin or Farsi Willingness to obtain First Aid/CPR Certification (paid training) College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration or a closely related field Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Experience interacting with the public Ability to follow oral and written instructions Experience with staff/volunteer supervision or support Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY** RECREATION PROGRAM COORDINAT OR The City of Concord is seeking a community oriented individual with a vision and passion for the recreation profession to fill a vacancy for a Recreation & Special Events Program Coordinator in the Recreation Services Department. The Recreation Services Department: The Recreation Services Department is responsible for the development, implementation, and delivery of recreation and leisure time activities within the City of Concord. In addition to traditional youth, adult and senior programs, the Department also operates Diablo Creek Golf Course, Camp Concord in Lake Tahoe, and schedules facility and picnic reservations. It also provides support to the Parks, Recreation & Open Space Commission, the Concord Pavilion Community Outreach Committee, and the Commission on Aging. The Recreation Services Department team consists of 14 full-time staff and approximately 125 part-time staff. What the position will be doing: The Recreation Program Coordinator will develop, organize and supervise recreational services and special events. The Recreation Program Coordinator is responsible for hiring, training, and scheduling part-time staff; preparing and maintaining program budgets; and creating, marketing, and implementing special events and programs. The position will also coordinate sponsorship programs and contract classes, and provide excellent and timely customer service to a diverse community. Work may include irregular hours during the evenings and on weekends and holidays to attend meetings, community functions, and special events; and to resolve problems/issues that may come up outside of normal business hours. We are looking for someone who: Is a creative and innovative self-starter, with a strong desire to learn and grow Is organized, with the ability to multi-task while meeting deadlines Is a solution-focused problem solver Is customer service oriented Possesses strong verbal and written communication skills Possesses knowledge in program budgeting Possesses recruiting, training, leading, and scheduling experience Possesses experience in marketing for programs and events Is willing and able to work nights and weekends, as needed, to support the department and programs Is someone who embraces, promotes, and is guided by the City's Mission, Vision and Values What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the Community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary may be negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information is available at www.cityofconcord.org . SELECTION PROCESS 1. Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. 3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Helpful tips when applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Carefully review your application prior to submittal to ensure its content is accurate and all required documents are attached, and submit it before the closing date. Examples of duties include, but are not limited to Plans, coordinates, and leads recreational activities such as adult sports, aquatics, camp concord, community events, summer camps, and youth sports and services.Oversees and assists with developing program schedules, obtaining facilities, and creating marketing tools to publicize events.Meets with community groups, activity participants, and other agencies to publicize and market events and activities.Conducts new hire interviews, provides input on work performance, resolves employee conflicts, provides on-the-job training, and coordinates employee workflow.Oversees scheduling of volunteer workers.Maintains program budgets and provides input on staffing and cost estimates.Makes recommendations on new programs and activities as well as changes to established activities and practices.Creates and implements marketing plans for events and programs, creates promotional materials.Attends meetings, answers/makes phone calls, operates office equipment, gives presentations and completes other clerical duties as needeOther duties as required. For the full job description for Recreation & Special Events Program Coordinator, please visit www.governmentjobs.com/careers/concord . Qualifications Knowledge • Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. • Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. • Computers and Electronics -- Knowledge of computer hardware and software, including applications. • Customer and Personal Service -- Knowledge of principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. • Economics and Accounting -- Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data. • English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, sales techniques, and sales control systems. Skills • Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. • Active Listening -- Giving appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Attention to Detail -- Maintaining appropriate attention to detail based on the complexity of work performed. • Communication and Comprehension -- Conveying written and/or non-written information effectively; comprehending and understanding documentation and verbal or visual communications. • Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Management of Financial Resources -- Determining how resources will be allocated to accomplish work getting done, and accounting for these expenditures. • Management of Personnel Resou rces -- Motivating, developing, and directing people as they work, identifying the best people for the job. • Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. • Operations Analysis -- Analyzing needs and product requirements to create a design. • Persuasion -- Persuading others to change their minds or behavior. • Quality Control Analysis -- Conducting tests and inspections of products, services, or processes to evaluate quality or performance. • Service Orientation -- Actively looking for ways to help people. • Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. • Time Management -- Managing one's own time and the time of others. • Troubleshooting -- Determining causes of operating errors and deciding what to do about it. Abilities • Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways. • Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. • Fluency of Ideas -- The ability to come up with a number of ideas about a topic. • Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). • Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). • Originality -- The ability to come up with original or novel ideas for a certain situation, or to develop creative ways to solve a problem. • Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. • Selective Attention -- The ability to concentrate on a task over a period of time without being distracted. • Time Sharing -- The ability to shift back and forth between two or more activities or sources of information. Education : Possession of a bachelor's degree in Recreation Administration or related curriculum is desirable. Experience : Prefer three-plus (3+) years in leading recreational activities Other A valid California driver's license and satisfactory driving record are conditions of initial and continued employment. Note : Incumbents assigned to the Aquatics program must possess WSI, Lifeguard, CPR and First Aid certificates at the time of hire and complete the AFO/CPO course work within the 6-month probationary period. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 5/20/2024 11:59 PM Pacific
Apr 27, 2024
Full Time
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY** RECREATION PROGRAM COORDINAT OR The City of Concord is seeking a community oriented individual with a vision and passion for the recreation profession to fill a vacancy for a Recreation & Special Events Program Coordinator in the Recreation Services Department. The Recreation Services Department: The Recreation Services Department is responsible for the development, implementation, and delivery of recreation and leisure time activities within the City of Concord. In addition to traditional youth, adult and senior programs, the Department also operates Diablo Creek Golf Course, Camp Concord in Lake Tahoe, and schedules facility and picnic reservations. It also provides support to the Parks, Recreation & Open Space Commission, the Concord Pavilion Community Outreach Committee, and the Commission on Aging. The Recreation Services Department team consists of 14 full-time staff and approximately 125 part-time staff. What the position will be doing: The Recreation Program Coordinator will develop, organize and supervise recreational services and special events. The Recreation Program Coordinator is responsible for hiring, training, and scheduling part-time staff; preparing and maintaining program budgets; and creating, marketing, and implementing special events and programs. The position will also coordinate sponsorship programs and contract classes, and provide excellent and timely customer service to a diverse community. Work may include irregular hours during the evenings and on weekends and holidays to attend meetings, community functions, and special events; and to resolve problems/issues that may come up outside of normal business hours. We are looking for someone who: Is a creative and innovative self-starter, with a strong desire to learn and grow Is organized, with the ability to multi-task while meeting deadlines Is a solution-focused problem solver Is customer service oriented Possesses strong verbal and written communication skills Possesses knowledge in program budgeting Possesses recruiting, training, leading, and scheduling experience Possesses experience in marketing for programs and events Is willing and able to work nights and weekends, as needed, to support the department and programs Is someone who embraces, promotes, and is guided by the City's Mission, Vision and Values What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the Community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year Generous tuition reimbursement program 457 deferred compensation plan Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources *Salary may be negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information is available at www.cityofconcord.org . SELECTION PROCESS 1. Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. 3. Candidates that pass the panel interview will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 months. Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Helpful tips when applying: It is important to carefully read the complete job bulletin before submitting your application so you are aware of all requirements of both the position and the process. When preparing your application, consider reviewing the job announcement and classification specification so that you may emphasize work experience relevant to the position for which you are applying. Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform. Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long. Carefully review your application prior to submittal to ensure its content is accurate and all required documents are attached, and submit it before the closing date. Examples of duties include, but are not limited to Plans, coordinates, and leads recreational activities such as adult sports, aquatics, camp concord, community events, summer camps, and youth sports and services.Oversees and assists with developing program schedules, obtaining facilities, and creating marketing tools to publicize events.Meets with community groups, activity participants, and other agencies to publicize and market events and activities.Conducts new hire interviews, provides input on work performance, resolves employee conflicts, provides on-the-job training, and coordinates employee workflow.Oversees scheduling of volunteer workers.Maintains program budgets and provides input on staffing and cost estimates.Makes recommendations on new programs and activities as well as changes to established activities and practices.Creates and implements marketing plans for events and programs, creates promotional materials.Attends meetings, answers/makes phone calls, operates office equipment, gives presentations and completes other clerical duties as needeOther duties as required. For the full job description for Recreation & Special Events Program Coordinator, please visit www.governmentjobs.com/careers/concord . Qualifications Knowledge • Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. • Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. • Computers and Electronics -- Knowledge of computer hardware and software, including applications. • Customer and Personal Service -- Knowledge of principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. • Economics and Accounting -- Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data. • English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, sales techniques, and sales control systems. Skills • Active Learning -- Understanding the implications of new information for both current and future problem-solving and decision-making. • Active Listening -- Giving appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Attention to Detail -- Maintaining appropriate attention to detail based on the complexity of work performed. • Communication and Comprehension -- Conveying written and/or non-written information effectively; comprehending and understanding documentation and verbal or visual communications. • Complex Problem Solving -- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Judgment and Decision Making -- Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Management of Financial Resources -- Determining how resources will be allocated to accomplish work getting done, and accounting for these expenditures. • Management of Personnel Resou rces -- Motivating, developing, and directing people as they work, identifying the best people for the job. • Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. • Operations Analysis -- Analyzing needs and product requirements to create a design. • Persuasion -- Persuading others to change their minds or behavior. • Quality Control Analysis -- Conducting tests and inspections of products, services, or processes to evaluate quality or performance. • Service Orientation -- Actively looking for ways to help people. • Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. • Time Management -- Managing one's own time and the time of others. • Troubleshooting -- Determining causes of operating errors and deciding what to do about it. Abilities • Category Flexibility -- The ability to generate or use different sets of rules for combining or grouping things in different ways. • Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense. • Fluency of Ideas -- The ability to come up with a number of ideas about a topic. • Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). • Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). • Originality -- The ability to come up with original or novel ideas for a certain situation, or to develop creative ways to solve a problem. • Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. • Selective Attention -- The ability to concentrate on a task over a period of time without being distracted. • Time Sharing -- The ability to shift back and forth between two or more activities or sources of information. Education : Possession of a bachelor's degree in Recreation Administration or related curriculum is desirable. Experience : Prefer three-plus (3+) years in leading recreational activities Other A valid California driver's license and satisfactory driving record are conditions of initial and continued employment. Note : Incumbents assigned to the Aquatics program must possess WSI, Lifeguard, CPR and First Aid certificates at the time of hire and complete the AFO/CPO course work within the 6-month probationary period. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 5/20/2024 11:59 PM Pacific
City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees O pen until the needs of the City have been met. Applicants are encouraged to apply immediately. The City of Murrieta is accepting applications for the position of Recreation Leader (Part-Time) to fill current vacancies in our Community Services Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to one (1) year. POSITION The ideal candidate will be committed to providing exceptional customer service, upholding the public interest, and being a part of the community's vision. DEFINITION Under general supervision, organizes and leads a variety of recreation programs. Plans, develops, promotes, and implements a variety of programs and events. Special events may require evenings, weekends, and holiday work. ESSENTIAL FUNCTIONS Assists in the development and implementation of community activities and services; may generate and research ideas for activities to meet the needs of various areas of interests Provides customer service to the public; assists the public in planning activities and events; prepares facilities for group and recreation activities; assists in facility maintenance and room set up; prepares and maintains facility activity records Processes registrations for classes, special events, and facilities; accepts payments and issues receipts; requisitions, issues, receives, and oversees the use of equipment, materials, and facilities Assists in the planning and coordination of a variety of existing and new recreation programs, special events, and activities; may develop program publicity and promotional materials for programs and events Assist in planning the annual calendar of community and special events Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Required: Must be at least 17 years of age No experience required Desired: Previous experience in recreation (paid or volunteer) or customer service experience desirable Recreation experience in a municipal government environment is preferred LICENSES AND CERTIFICATIONS Possession of First Aid and CPR certification upon hire Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Techniques of organizing groups and recreation activities First aid methods and safety practices Community, recreation and special events activities and methods of accommodating activities to various interest levels Basic mathematics ABILITY TO Organize, direct and lead groups in recreational activities Resolve minor problems and maintain order among program participants Maintain accurate records and prepare clear concise reports Follow oral and written instructions Effectively communicate orally and in writing Establish and maintain effective working relationships with City staff and the public Supplemental Information SCHEDULE This position may be assigned to multiple locations including the Community, Youth, or Senior Centers; the Little Critters recreation building; the Alderwood Clubhouse; and/or other park facilities. Operating hours may include evenings and weekends. APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test, and writing exercises to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. SPECIAL EMPLOYMENT REQUIREMENTS The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . N/A - THIS IS A PART-TIME, NON-BENEFITED POSITION. The City does not belong to the Social Security system. Therefore, enrollment in the PARSARS 457 retirement program is mandatory and requires a contribution of 7.5% of base earnings. The City contributes 1.3% and the employee contributes 6.2% of base earnings; contributions are made each pay period,on a pre-tax basis. Pursuant to the Healthy Workplaces, Healthy Families Act of 2014 (AB 1522), eligible part-time employees will accrue 24 hours or three (3) days of paid sick leave each fiscal year, for a maximum accrual of 48 hours. This paid sick leave is available to the employee on the 90th day of employment. Part-Time shifts for all temporary/part-time employees must not exceed 999hours on a fiscal year basis (July 1 through June 30). There are no rights to employment and employment may end with or without cause or advance notice. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 I understand that I am applying for a part-time, non-benefited position with the City of Murrieta, limited to 980 hours per fiscal year, not to exceed 27 hours per work week. Yes No 03 Please select the highest level of education you have completed from the options below. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 04 Which of the following best describes your previous customer service experience? (Check all that apply) No experience Camps/Afterschool/Recreation/Community Services Special events Volunteer experience Childcare Retail Restaurant Other 05 Based on your response to the previous question, how many years of customer service experience do you possess? No experience Less than one year More than one, but less than two years More than two, but less than three years More than three, but less than four years More than four years 06 Which age groups have you worked with (paid or unpaid)? (Check all that apply) NA - No Experience Kindergarten - 6th Grade 6th Grade - 12th Grade 18 Years and Older Senior Citizens 07 Do you currently possess valid CPR and First Aid certifications? Yes No 08 Recreation Leaders work in various programs and/or divisions. There are various shifts throughout the day. Please review the following options and mark the box(es) that signify your availability. Available any shift Mornings, Monday to Friday Afternoons, Monday to Friday Evenings, Monday to Friday Saturdays Sundays Other 09 In response to the above question, please specify your availability? Required Question Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Description and Essential Functions Connected by Amazing Employees O pen until the needs of the City have been met. Applicants are encouraged to apply immediately. The City of Murrieta is accepting applications for the position of Recreation Leader (Part-Time) to fill current vacancies in our Community Services Department . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to one (1) year. POSITION The ideal candidate will be committed to providing exceptional customer service, upholding the public interest, and being a part of the community's vision. DEFINITION Under general supervision, organizes and leads a variety of recreation programs. Plans, develops, promotes, and implements a variety of programs and events. Special events may require evenings, weekends, and holiday work. ESSENTIAL FUNCTIONS Assists in the development and implementation of community activities and services; may generate and research ideas for activities to meet the needs of various areas of interests Provides customer service to the public; assists the public in planning activities and events; prepares facilities for group and recreation activities; assists in facility maintenance and room set up; prepares and maintains facility activity records Processes registrations for classes, special events, and facilities; accepts payments and issues receipts; requisitions, issues, receives, and oversees the use of equipment, materials, and facilities Assists in the planning and coordination of a variety of existing and new recreation programs, special events, and activities; may develop program publicity and promotional materials for programs and events Assist in planning the annual calendar of community and special events Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Required: Must be at least 17 years of age No experience required Desired: Previous experience in recreation (paid or volunteer) or customer service experience desirable Recreation experience in a municipal government environment is preferred LICENSES AND CERTIFICATIONS Possession of First Aid and CPR certification upon hire Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Techniques of organizing groups and recreation activities First aid methods and safety practices Community, recreation and special events activities and methods of accommodating activities to various interest levels Basic mathematics ABILITY TO Organize, direct and lead groups in recreational activities Resolve minor problems and maintain order among program participants Maintain accurate records and prepare clear concise reports Follow oral and written instructions Effectively communicate orally and in writing Establish and maintain effective working relationships with City staff and the public Supplemental Information SCHEDULE This position may be assigned to multiple locations including the Community, Youth, or Senior Centers; the Little Critters recreation building; the Alderwood Clubhouse; and/or other park facilities. Operating hours may include evenings and weekends. APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test, and writing exercises to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. SPECIAL EMPLOYMENT REQUIREMENTS The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . N/A - THIS IS A PART-TIME, NON-BENEFITED POSITION. The City does not belong to the Social Security system. Therefore, enrollment in the PARSARS 457 retirement program is mandatory and requires a contribution of 7.5% of base earnings. The City contributes 1.3% and the employee contributes 6.2% of base earnings; contributions are made each pay period,on a pre-tax basis. Pursuant to the Healthy Workplaces, Healthy Families Act of 2014 (AB 1522), eligible part-time employees will accrue 24 hours or three (3) days of paid sick leave each fiscal year, for a maximum accrual of 48 hours. This paid sick leave is available to the employee on the 90th day of employment. Part-Time shifts for all temporary/part-time employees must not exceed 999hours on a fiscal year basis (July 1 through June 30). There are no rights to employment and employment may end with or without cause or advance notice. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 I understand that I am applying for a part-time, non-benefited position with the City of Murrieta, limited to 980 hours per fiscal year, not to exceed 27 hours per work week. Yes No 03 Please select the highest level of education you have completed from the options below. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 04 Which of the following best describes your previous customer service experience? (Check all that apply) No experience Camps/Afterschool/Recreation/Community Services Special events Volunteer experience Childcare Retail Restaurant Other 05 Based on your response to the previous question, how many years of customer service experience do you possess? No experience Less than one year More than one, but less than two years More than two, but less than three years More than three, but less than four years More than four years 06 Which age groups have you worked with (paid or unpaid)? (Check all that apply) NA - No Experience Kindergarten - 6th Grade 6th Grade - 12th Grade 18 Years and Older Senior Citizens 07 Do you currently possess valid CPR and First Aid certifications? Yes No 08 Recreation Leaders work in various programs and/or divisions. There are various shifts throughout the day. Please review the following options and mark the box(es) that signify your availability. Available any shift Mornings, Monday to Friday Afternoons, Monday to Friday Evenings, Monday to Friday Saturdays Sundays Other 09 In response to the above question, please specify your availability? Required Question Closing Date/Time: Continuous
CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description DESCRIPTION: The Community Services Department is hiring a part-time Senior Recreation Leader in the Sports Division. The ideal candidate is responsible for performing community services work at Sommer’s Bend Sports Park, Birdsall Sports Park, Community Recreation Center, and other facilities, assisting with athletic programs including the Adult Sports Leagues, weekend tournaments and rental groups. The Senior Recreation Leader is responsible for overseeing day-to-day operations, enforcing program safety rules, park rules, and responding to complaints and inquiries from the public. The ideal candidate will enjoy working with community members of all ages, enthusiastically working as part of a team, providing exceptional customer service and customer experience. The Candidate will be responsible for developing new innovative programs and must have experience in programming, planning, and overseeing multiple recreation programs including sports leagues, tournaments, and user groups for both youth and adults. DEFINITION Under direct supervision, performs Community Services work in a Citywide Community Services program. DISTINGUISHING CHARACTERISTICS The Senior Recreation Leader is an Entry level classification in the Community Services series. The employee assists in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Recreation Assistant, Recreation Leader, and Senior Recreation Leader are distinguished from one another by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Director of Community Services or his/her designee. No supervision exercised. Examples of Duties EXAMPLES OF DUTIES : (All Assignments) Duties may include, but are not limited to, the following: Assists in all facets of assigned program area(s) and special events Maintains inventory control, activity and progress records Maintains inventory control, activity and progress records Assists in implementing specialized Community Services programs Responds to complaints and inquiries from the public Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Provides high level of customer service May assist with public presentations, and prepares reports regarding assigned program May receive and reconcile payments by cash, check, credit cards, or automatic debits Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Promotes and coordinates volunteerism Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Minimum Qualifications MINIMUM QUALIFICATIONS : A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of increasingly responsible experience (paid or volunteer) as a group activity worker or instructor, preferably in a municipal government environment. Completion of an Associate's Degree is highly desirable. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Basic principles and practices of public Community Services programs Community Services leisure and volunteer activities as they relate to various interests and abilities Applicable federal, state and local laws and regulations Safe work practices and procedures Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner, may be needed Ability to: Provide quality customer service Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Communicate effectively, both orally and in writing Use proper English, spelling, grammar and punctuation Perform basic mathematical calculations To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. First Aid and CPR certifications are required within six (6) months of appointment. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee may work at different sites and events and is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities. Subject to the position, the employee may constantly or intermittently work outdoors under variable weather conditions that include heat, cold, dust, moisture and wetness. Occasional driving is required to visit community services facilities, and attend community and public meetings. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. Note: A Project employee is an employee who is hired to work a specific period of time in a Fiscal Year. Project employees are: scheduled at the convenience of the City; not eligible for City sponsored benefits (e.g., health, dental, or vision insurance) unless otherwise specified; serve at the pleasure of the City Manager; and, specifically excluded from the Discipline policy (i.e. may be terminated at any time with or without notice). Typically, project positions do not exceed 1,000 hours in a fiscal year. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefits for Project Employees Employees who are hired in a temporary or "project" position do not receive benefits other than those mandated by state and federal law. These benefits include paid sick leave(PSL)as well asparticipation in Medicare, Worker's Compensation,OBRAand/orCalPERSRetirement System. Sick Leave In accordance with California State Law, all non-regular, temporary and seasonal employees will receive 40 hours of paid sick leave (PSL) upon hire. PSL will be available for use beginning on each employee's90thday of employment. Thereafter, in each pay period that includes July 1, employees will receive a new 40-hour lump sum of PSL. Any unused PSLhours will not carry over. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 25, 2024
Part Time
The City of Temecula is an Equal Opportunity Employer. Position Description DESCRIPTION: The Community Services Department is hiring a part-time Senior Recreation Leader in the Sports Division. The ideal candidate is responsible for performing community services work at Sommer’s Bend Sports Park, Birdsall Sports Park, Community Recreation Center, and other facilities, assisting with athletic programs including the Adult Sports Leagues, weekend tournaments and rental groups. The Senior Recreation Leader is responsible for overseeing day-to-day operations, enforcing program safety rules, park rules, and responding to complaints and inquiries from the public. The ideal candidate will enjoy working with community members of all ages, enthusiastically working as part of a team, providing exceptional customer service and customer experience. The Candidate will be responsible for developing new innovative programs and must have experience in programming, planning, and overseeing multiple recreation programs including sports leagues, tournaments, and user groups for both youth and adults. DEFINITION Under direct supervision, performs Community Services work in a Citywide Community Services program. DISTINGUISHING CHARACTERISTICS The Senior Recreation Leader is an Entry level classification in the Community Services series. The employee assists in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Recreation Assistant, Recreation Leader, and Senior Recreation Leader are distinguished from one another by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from the Director of Community Services or his/her designee. No supervision exercised. Examples of Duties EXAMPLES OF DUTIES : (All Assignments) Duties may include, but are not limited to, the following: Assists in all facets of assigned program area(s) and special events Maintains inventory control, activity and progress records Maintains inventory control, activity and progress records Assists in implementing specialized Community Services programs Responds to complaints and inquiries from the public Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Provides high level of customer service May assist with public presentations, and prepares reports regarding assigned program May receive and reconcile payments by cash, check, credit cards, or automatic debits Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Promotes and coordinates volunteerism Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Minimum Qualifications MINIMUM QUALIFICATIONS : A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of increasingly responsible experience (paid or volunteer) as a group activity worker or instructor, preferably in a municipal government environment. Completion of an Associate's Degree is highly desirable. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Basic principles and practices of public Community Services programs Community Services leisure and volunteer activities as they relate to various interests and abilities Applicable federal, state and local laws and regulations Safe work practices and procedures Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner, may be needed Ability to: Provide quality customer service Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Communicate effectively, both orally and in writing Use proper English, spelling, grammar and punctuation Perform basic mathematical calculations To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. First Aid and CPR certifications are required within six (6) months of appointment. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee may work at different sites and events and is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities. Subject to the position, the employee may constantly or intermittently work outdoors under variable weather conditions that include heat, cold, dust, moisture and wetness. Occasional driving is required to visit community services facilities, and attend community and public meetings. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. Note: A Project employee is an employee who is hired to work a specific period of time in a Fiscal Year. Project employees are: scheduled at the convenience of the City; not eligible for City sponsored benefits (e.g., health, dental, or vision insurance) unless otherwise specified; serve at the pleasure of the City Manager; and, specifically excluded from the Discipline policy (i.e. may be terminated at any time with or without notice). Typically, project positions do not exceed 1,000 hours in a fiscal year. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefits for Project Employees Employees who are hired in a temporary or "project" position do not receive benefits other than those mandated by state and federal law. These benefits include paid sick leave(PSL)as well asparticipation in Medicare, Worker's Compensation,OBRAand/orCalPERSRetirement System. Sick Leave In accordance with California State Law, all non-regular, temporary and seasonal employees will receive 40 hours of paid sick leave (PSL) upon hire. PSL will be available for use beginning on each employee's90thday of employment. Thereafter, in each pay period that includes July 1, employees will receive a new 40-hour lump sum of PSL. Any unused PSLhours will not carry over. Closing Date/Time: 5/8/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park. The Position: Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: • Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service • Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination • Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents • Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files • Makes reservations for recreation facilities • Maintains office area; creates and arranges program displays • Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records • Opens and closes facility in accordance with established procedures • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements • Graduation from high school or possession of a GED; and • Six (6) months of general clerical or customer service experience; and • Must be at least 18 years of age at time of application LICENSES AND/OR CERTIFICATES • Possession of a valid California Class C driver's license is desirable OTHER REQUIREMENTS • As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law • Must be able to perform all of the essential functions of the job assignment Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Correct English grammar, spelling, and punctuation • Modern office practices, procedures, and methods, including filing and the operation of standard office equipment Ability to: • Operate personal computer hardware and software and a variety of standard office equipment • Communicate clearly and effectively in English in person, over the telephone, and in written correspondence • Demonstrate sensitivity, tact, and excellent customer service while interacting with others • Issue and follow oral and written instructions • Exercise sound and effective judgment within established guidelines • Organize, coordinate, and complete duties to meet scheduled deadlines • Perform routine arithmetic calculations • Prepare, maintain, and reconcile routine accounting and numerical records • Establish and maintain effective working relationships with those contacted in the course of work • Work in a team-based environment and achieve common goals • Lift and carry objects weighing up to twenty-five (25) pounds Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
Apr 21, 2024
Variable Shift
Description The Department: The Parks Division provides planning, development, operation, maintenance, and rehabilitation of City parks and open spaces. The Recreation Division provides classes and programs for all ages and abilities. We aim to promote the use of safe, clean, and attractive facilities for enjoyment and quality of life for all ages and abilities. The Cemetery Division maintains 33,000 internment sites in a peaceful public park. The Position: Providing customer service at Recreation Facility Front Desk (CRC, YAC, Senior Center, Reed & Grant Sports Park, Warburton and ISC Pools). The job responsibilities include data input, processing program registrations, opening and closing the desk reception area and keeping accurate records of daily sales. Daily check in of patrons, adhering to established protocols and ensuring the safety of customers as they enter and exit the facilities. Work assignment shifts will include, days, evenings and weekends. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants The Recreation Office Assistant has an emphasis on performing a variety of clerical and customer service duties at a recreation facility. An incumbent in this classification is responsible for demonstrating a high level of customer service while performing basic clerical duties including financial transactions, maintaining documents, and assisting others. Assignments are generally limited in scope, contain fairly routine duties, and are performed within a procedural framework established by higher-level employees. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general supervision: • Greets employees, visitors, and the public, assisting with routine inquires and requests and providing a high level of customer service • Answers telephone calls, providing routine information, taking messages, and routing calls to the appropriate destination • Maintains and updates records including attendance, inventory, and basic financial transactions; files and retrieves files, forms, inventories, logs, and other documents • Registers program and class participants; enters data into and retrieves data from standard business software, databases, and online systems; posts a variety of information on forms, records, reports, and files • Makes reservations for recreation facilities • Maintains office area; creates and arranges program displays • Orders, maintains, and distributes a variety of supplies and equipment; maintains and monitors invoices and purchase orders; maintains simple inventory records • Opens and closes facility in accordance with established procedures • Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Minimum Requirements • Graduation from high school or possession of a GED; and • Six (6) months of general clerical or customer service experience; and • Must be at least 18 years of age at time of application LICENSES AND/OR CERTIFICATES • Possession of a valid California Class C driver's license is desirable OTHER REQUIREMENTS • As a condition of employment, incumbents will be required to be fingerprinted in accordance with State of California law • Must be able to perform all of the essential functions of the job assignment Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Correct English grammar, spelling, and punctuation • Modern office practices, procedures, and methods, including filing and the operation of standard office equipment Ability to: • Operate personal computer hardware and software and a variety of standard office equipment • Communicate clearly and effectively in English in person, over the telephone, and in written correspondence • Demonstrate sensitivity, tact, and excellent customer service while interacting with others • Issue and follow oral and written instructions • Exercise sound and effective judgment within established guidelines • Organize, coordinate, and complete duties to meet scheduled deadlines • Perform routine arithmetic calculations • Prepare, maintain, and reconcile routine accounting and numerical records • Establish and maintain effective working relationships with those contacted in the course of work • Work in a team-based environment and achieve common goals • Lift and carry objects weighing up to twenty-five (25) pounds Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on July 16, 2021 and on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . Closing Date/Time: Continuous
HAYWARD AREA RECREATION & PARK DISTRICT
Hayward, California, United States
Job Details Level : Experienced Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Hourly Education Level : High School Salary Range : $26.87 - $36.27 Hourly Travel Percentage : Negligible Job Shift : Day Job Category : Customer Service Looking for a fulfilling summer job that involves working with children aged 6 to 11? If you have a passion for outdoor recreation and are experienced in developing summer camp curriculum, games, and activities, we have the perfect opportunity for you to make a difference in your community! H.A.R.D.'s Camp Programs is seeking a Director of Camps for our Park Explorers Summer Camp, an eight-week-long program that is all about nurturing a love for nature in children. With safe and age-appropriate daily activities such as arts and crafts, group games, and nature exploration, this camp is sure to be a blast for campers and staff alike. As Director of Camps, you will be responsible for providing program oversight and leading a team of counselors at five summer camp locations throughout our district. You will also be responsible for recruiting and hiring staff, conducting staff training, developing an engaging summer camp curriculum, purchasing and delivering camp supplies to various sites, creating and distributing camp marketing materials, providing excellent customer service to parents and caregivers, and providing daily direction and supervision to summer camp staff. We are looking for someone with strong organizational, leadership, and time-management skills, who is also creative, energetic, and a motivated self-starter. Training will be provided, so if you are ready to take on this exciting and rewarding challenge, apply today! This is a seasonal, summer-time position working up to 40 hours per week. Here are the details about the positions: Available Positions: 1 Hourly Rate: $26.87/hour - $36.27/hour Work Schedule: Monday - Friday, 8 hours/day, 40 hours/week Typical Work hours: Mornings/Afternoons with Evenings as needed Part-Time, Seasonal, Hourly, Non-Exempt Position Work Location: Multiple Parks in the District Anticipated Start Date: April 29, 2024 Duration: Summer season will run from April 29 th to August 16 th Not to exceed 960 hours per fiscal year. (July 1 - June 30) First review of applications will be February 20 th , 2024. Applications received after first review will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under general supervision, is responsible for coordination and supervision of staff and volunteers to ensure age-appropriate curriculum and activities are met related to the daily operation of a District program in order to ensure the safety and well-being of participants and perform related work as required. DISTINGUISHING CHARACTERISTICS Incumbents in this class are primarily responsible for day-to-day operations of camp, conducting and analyzing assessment surveys, and is responsible for assisting in managing budgets. This class can be distinguished from the class of Head Counselor because incumbents in this class are responsible for the overall direction and staffing of the recreation program. ESSENTIAL DUTIES AND RESPONSIBILITIES: Incumbents may not perform all duties. Duties include but are not limited to the following: Assist with the developing meaningful training to prepare staff and volunteers for their role as leaders Responsible for day-to-day operations of camp including camp planning of activities, field trips, scheduling staff, parent communications, and opening and closing of camp Provide superior customer service experience to campers, families and volunteers including returning phone calls in a timely manner and communication via email Facilitate safe and positive recreation experiences; ensure a safe environment; assess and minimizes risks; assess and respond to potential injuries and prepare incident reports. Maintain accurate attendance and complete required records; maintain appropriate confidential records. Fill out incident reports as needed and manage any behavioral contracts when appropriate. Manage the storage and inventory of equipment and supplies. Participate in meeting and training sessions. Maintain good public relations. At all times, demonstrates cooperative behavior with colleagues, supervisors and the public. Performs other duties as assigned. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. The functions of this position are performed indoors and/or outdoors depending on season. Incumbents must wear an appropriate uniform with identification and protective equipment. The environment requires working in climate-controlled indoor environments as well as various weather conditions, including heat and sunshine when outdoors. Specialized aspects of the work environment may also include high noise levels, interact with upset staff and/or public and private representatives in interpreting and enforcing safety and departmental policies and procedures. Incumbents may be assigned an irregular working schedule including weekends, early mornings, evenings and holidays and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, by telephone, and to speak loudly in a noisy setting; vision adequate to clearly distinguish distance, color, depth perception and persons to identify signs of distress; bodily movement adequate to frequently sit, stand, walk, run, jump, climb, reach, turn, bend, squat, stoop, kneel, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, write and operate office machines and equipment; strength and endurance to perform medium to heavy physical work, perform lifting and carrying of items/persons up to 50 pounds, and work outdoors in the sun for prolonged periods of time. MINIMUM QUALIFICATION REQUIREMENTS Ability and Skill to: Work with adults, children and families participating in a variety of recreational activities. Monitor compliance with District regulations and policies, and general safety practices related to recreation activities; firmly but tactfully enforce rules and regulations. React quickly and calmly in emergencies. Administer first aid, CPR and/or artificial respiration. Maintain discipline, order and safety in a crowded and loud environment. Understand and carry out oral and written instructions. Communicate effectively with a wide range of people. Operate office equipment including computers, scanners, calculators, printers, and copiers. Respond appropriately to changing situations and stressful conditions. Maintain cooperative relationships with those contacted in the course of the work. Knowledge of: Principles and methods used in organizing, conducting, and supervising engaging recreational activities. Common crafts, sports, games, and recreation activities appropriate for school age children. Basic youth development principles. Computer skills to include Microsoft Office. Basic first aid and safety practices and procedures. Customer service principles. Standard safety rules and regulations related to public recreation activities. Education/Experience/Training: Highschool diploma or equivalent. At least 2 years of college with major work in recreation, or a closely related field At least 4 years of experience working with elementary and teenage children in a structured or supervised program. Possession of or ability to obtain First Aid/CPR/AED certification within two-weeks of employment. Special Requirements: Must be at least 18 years of age or older. Proof of eligibility to work in U.S. Ability to obtain Mandated Reporter Training Certification may be required. Must pass a fingerprint and/or backgrounds clearance prior to employment. Completion of the Hepatitis B vaccination series is recommended.
Mar 07, 2024
Part Time
Job Details Level : Experienced Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Hourly Education Level : High School Salary Range : $26.87 - $36.27 Hourly Travel Percentage : Negligible Job Shift : Day Job Category : Customer Service Looking for a fulfilling summer job that involves working with children aged 6 to 11? If you have a passion for outdoor recreation and are experienced in developing summer camp curriculum, games, and activities, we have the perfect opportunity for you to make a difference in your community! H.A.R.D.'s Camp Programs is seeking a Director of Camps for our Park Explorers Summer Camp, an eight-week-long program that is all about nurturing a love for nature in children. With safe and age-appropriate daily activities such as arts and crafts, group games, and nature exploration, this camp is sure to be a blast for campers and staff alike. As Director of Camps, you will be responsible for providing program oversight and leading a team of counselors at five summer camp locations throughout our district. You will also be responsible for recruiting and hiring staff, conducting staff training, developing an engaging summer camp curriculum, purchasing and delivering camp supplies to various sites, creating and distributing camp marketing materials, providing excellent customer service to parents and caregivers, and providing daily direction and supervision to summer camp staff. We are looking for someone with strong organizational, leadership, and time-management skills, who is also creative, energetic, and a motivated self-starter. Training will be provided, so if you are ready to take on this exciting and rewarding challenge, apply today! This is a seasonal, summer-time position working up to 40 hours per week. Here are the details about the positions: Available Positions: 1 Hourly Rate: $26.87/hour - $36.27/hour Work Schedule: Monday - Friday, 8 hours/day, 40 hours/week Typical Work hours: Mornings/Afternoons with Evenings as needed Part-Time, Seasonal, Hourly, Non-Exempt Position Work Location: Multiple Parks in the District Anticipated Start Date: April 29, 2024 Duration: Summer season will run from April 29 th to August 16 th Not to exceed 960 hours per fiscal year. (July 1 - June 30) First review of applications will be February 20 th , 2024. Applications received after first review will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under general supervision, is responsible for coordination and supervision of staff and volunteers to ensure age-appropriate curriculum and activities are met related to the daily operation of a District program in order to ensure the safety and well-being of participants and perform related work as required. DISTINGUISHING CHARACTERISTICS Incumbents in this class are primarily responsible for day-to-day operations of camp, conducting and analyzing assessment surveys, and is responsible for assisting in managing budgets. This class can be distinguished from the class of Head Counselor because incumbents in this class are responsible for the overall direction and staffing of the recreation program. ESSENTIAL DUTIES AND RESPONSIBILITIES: Incumbents may not perform all duties. Duties include but are not limited to the following: Assist with the developing meaningful training to prepare staff and volunteers for their role as leaders Responsible for day-to-day operations of camp including camp planning of activities, field trips, scheduling staff, parent communications, and opening and closing of camp Provide superior customer service experience to campers, families and volunteers including returning phone calls in a timely manner and communication via email Facilitate safe and positive recreation experiences; ensure a safe environment; assess and minimizes risks; assess and respond to potential injuries and prepare incident reports. Maintain accurate attendance and complete required records; maintain appropriate confidential records. Fill out incident reports as needed and manage any behavioral contracts when appropriate. Manage the storage and inventory of equipment and supplies. Participate in meeting and training sessions. Maintain good public relations. At all times, demonstrates cooperative behavior with colleagues, supervisors and the public. Performs other duties as assigned. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. The functions of this position are performed indoors and/or outdoors depending on season. Incumbents must wear an appropriate uniform with identification and protective equipment. The environment requires working in climate-controlled indoor environments as well as various weather conditions, including heat and sunshine when outdoors. Specialized aspects of the work environment may also include high noise levels, interact with upset staff and/or public and private representatives in interpreting and enforcing safety and departmental policies and procedures. Incumbents may be assigned an irregular working schedule including weekends, early mornings, evenings and holidays and may have to travel between various locations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, by telephone, and to speak loudly in a noisy setting; vision adequate to clearly distinguish distance, color, depth perception and persons to identify signs of distress; bodily movement adequate to frequently sit, stand, walk, run, jump, climb, reach, turn, bend, squat, stoop, kneel, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, write and operate office machines and equipment; strength and endurance to perform medium to heavy physical work, perform lifting and carrying of items/persons up to 50 pounds, and work outdoors in the sun for prolonged periods of time. MINIMUM QUALIFICATION REQUIREMENTS Ability and Skill to: Work with adults, children and families participating in a variety of recreational activities. Monitor compliance with District regulations and policies, and general safety practices related to recreation activities; firmly but tactfully enforce rules and regulations. React quickly and calmly in emergencies. Administer first aid, CPR and/or artificial respiration. Maintain discipline, order and safety in a crowded and loud environment. Understand and carry out oral and written instructions. Communicate effectively with a wide range of people. Operate office equipment including computers, scanners, calculators, printers, and copiers. Respond appropriately to changing situations and stressful conditions. Maintain cooperative relationships with those contacted in the course of the work. Knowledge of: Principles and methods used in organizing, conducting, and supervising engaging recreational activities. Common crafts, sports, games, and recreation activities appropriate for school age children. Basic youth development principles. Computer skills to include Microsoft Office. Basic first aid and safety practices and procedures. Customer service principles. Standard safety rules and regulations related to public recreation activities. Education/Experience/Training: Highschool diploma or equivalent. At least 2 years of college with major work in recreation, or a closely related field At least 4 years of experience working with elementary and teenage children in a structured or supervised program. Possession of or ability to obtain First Aid/CPR/AED certification within two-weeks of employment. Special Requirements: Must be at least 18 years of age or older. Proof of eligibility to work in U.S. Ability to obtain Mandated Reporter Training Certification may be required. Must pass a fingerprint and/or backgrounds clearance prior to employment. Completion of the Hepatitis B vaccination series is recommended.
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction Recreation Leader II's supervise, plan, organize, and facilitate a variety of recreation and sport activities for youth and adults at schools, neighborhood parks, community centers, senior centers, tennis centers and gyms. Work schedules can vary depending on the needs of the facility and require evenings, weekends, and holidays. Please note: Assignments are part-time and may be temporary or on-going. Part-time positions have limited benefits, as required by law. Part-time positions are unclassified, at-will, and serve at the discretion of City. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies for m ultiple assignments at recreation facilities throughout the City. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. if your application is selected for an interview, be sure to check your email Junk/Spam folders for possible notifications and self-schedule invitations from NeoGov. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed, as well as participates in the development, implementation, and evaluation of individual behavior plans. Adult Sports Assignment: Provides organized league play, tournaments, and events for recreational sports teams. These programs provide physical, social, and emotional benefits to adults in Scottsdale and surrounding communities. Programs are run year-round at various Scottsdale parks and Scottsdale Unified School District campuses. Adult Sports staff support these programs by providing site supervision, score keeping, and/or officiating. Brick-by-Brick/Vista Warehouse : The Brick-by-Brick Program involves participants producing compressed earth blocks (CEB), which are adobe-like bricks for use in Scottsdale capital projects and other areas throughout the community. CEB is an energy efficient building block that can be utilized to construct park ramadas, bus stops, restrooms, tiny homes, or even affordable housing. It is primarily comprised of locally screened soil, concrete sand, and the blocks are tested to local and international building code standards. Club SAR Fitness Center Assignment: Club SAR is a multi-sport facility which provides many options for beginners, fitness enthusiasts, and everyone in between to accomplish their fitness goals. The fitness center itself hosts a variety of fitness classes, has numerous pieces and types of cardio equipment, free weights and weight machines, and men's & women's changing/locker rooms. Club SAR staff supports the facility by being knowledgeable about the center's products and services, maintaining a clean and friendly environment, and by providing quality customer service for all fitness users. K-8th Youth Development Assignment: Provides after-school and seasonal enrichment programs for children in 1st through 8th grade. These programs contribute to the overall development of children by enhancing their physical, mental and social well-being. The programs are held year-round at Mountain View Park, Horizon Park, and Scottsdale Unified School District campuses throughout Scottsdale and surrounding communities. Youth development staff support these programs by providing on-site supervision, program planning, and active team participation. McCormick-Stillman Railroad Park Assignment: Home to the valley's premier destination for all things trains. It is a unique site featuring multiple rides including two miniature railroads and one antique carousel, a historical railroad museum, model railroad building and two play areas. This location also hosts a variety of special events throughout the year providing family fun for the community. There are multiple opportunities to provide excellent customer service in the areas of ride operations, ticket and souvenir sales, museums and concessions. Park, Community, and/or Senior Center Assignment: Provides assistance within public facilities where members of the community gather for a wide variety of recreational activities, social interaction, public information, and city events. These unique Scottsdale facilities promote health, recreation, education, fitness, and social services for individuals of all ages and abilities. Community center staff support these facilities by striving to maintain clean environments, friendly interaction with customers, and by providing constant on-site supervision to ensure safety. Pinnacle Peak Park Assignment: Pinnacle Peak Park is a 150-acre park that features a 1.75 mile one-way trail through the Sonoran Desert. Due to an elevation gain of 1,300 feet, it is important to note that this assignment will involve a candidate's ability to hike at least 4 miles over uneven terrain and in all types of extreme weather conditions. This position will include working weekends, weekdays and holidays with hours that may vary from pre-dawn to after dusk. Professional Baseball: Provides assistance with operational matters throughout Scottsdale Stadium, including administrative duties, set-up/tear-down, game day operations, and light facility maintenance. The Scottsdale Stadium is an 11-acre multi-use facility that is not only the spring training home to the San Francisco Giants and the MLB Arizona Fall League, but also numerous special events, festivals, concerts and parties. Successful candidates must be willing and able to w orks various shifts (days, nights, weekends, and holidays) depending on baseball and event schedules. Scottsdale Sports Complexes: Our facilities host a combination of large tournaments, weekly training, and daily park use. In addition to offering outstanding customer service, Sports Complex staff supports facility operations by providing: administrative duties, set-up/break-down, tournament operations, maintaining a clean environment, light facility maintenance, and constant on-site supervision to ensure safety. Successful candidates must be willing and able to work various shifts (days, nights, weekends, and holidays). Tennis Center Assignment: Provides assistance with recreational tennis leagues, adult and junior lessons, tournaments, general play and more. These facilities promote health and fitness and social interaction for individuals of all ages. In addition to outstanding customer service and maintaining positive relationships with the community, employees may gain valuable experience through tennis league coordination, adult and junior lesson management, tennis court scheduling or specials events. No tennis experience required. Multiple assignments will be filled at facilities throughout the City, and some may require driving a City-owned vehicle and/or EZ-Go. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. The starting rate of pay is $15.66 per hour; additional compensation may be applied dependent upon years of experience and/or certifications. To apply, please complete the City's on-line application and supplemental questionnaire. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. Only applicants who meet the minimum qualifications and have flexible schedules will be invited to interview. Click here for information about park locations and the programs offered. Minimum Qualifications Education and Experience No education required for this position. A minimum of six months experience in a customer service position. Licensing, Certifications, and Other Requirements Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Successfully complete driving training, first aid, and safety classes. A valid food handler's license ability to obtain one within 30 days of hire or promotion is required for the Concessions Assignment. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Plans, organizes, and conducts special events, games, sport activities, birthday parties and arts and crafts for children of all ages, adults, and seniors. Communicates effectively in person and on the telephone with patrons and/or program participants. Performs on-site participant registration for recreational activities. Oversees nightly/daily room set-up/usage by reservation groups. Observes patrons and program participants in order to maintain discipline, order, and crowd control at activity site. Prepares and distributes flyers, posters, and other advertisements for area programs. Functionally observes volunteers, paid staff, and contract workers. Transports recreation program participants in a City vehicle for off-site excursions, depending on assignment. Sets up, tears down, and cleans up for special events, projects, and programs. Maintains safety and security of facility, including all aspects of recreation, planning and programming. Maintains responsibility for equipment at facility and ensures proper storage and inventory are completed daily. Uses personal computer to prepare quality written documents including accident and incident reports, event flyers, emails, and electronic timesheet. Performs cashier duties including greeting customers, handling inquiries, accepting payment of fees, handling cash according to City policy and procedures, issuing passes, and completing all necessary reporting and record keeping documentation. Drives a motor vehicle to pick-up and/or deliver materials for special events and programs. Leads a team or project including coordinating daily activities of staff. May be expected to 'stand in' in the absence of management. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed - excluding personal care services. Ensures that activities are modified (when possible) to meet individual abilities and accommodate limitations of participants. Ensures that activities are age and ability appropriate (i.e. provides step by step instructions to individual participants during play when participating in group games, or provides brightly colored balls, paddles, goals, etc. during sports games if participant has visual difficulties). Participates in the development, implementation, and evaluation of individual behavior plans. Communicates regularly (at least twice a week) with parents/guardians of Adaptive Recreation Services (ARS) participants and keeps them apprised of upcoming activities, daily participation, positive accomplishments, and any behavior related incidents. Participates in all required vehicle trainings. Provides thorough cleaning of activity area at the end of each day, which may include mopping, sweeping, cleaning glass windows and doors, emptying garbage, washing dishes, organizing storage areas, etc. McCormick Railroad Park Assignment: Concessions: Takes orders, prepares, cooks, and serves quick, easy to make food and drinks for guests. Operates, maintains, and cleans food cooking surfaces and equipment. Performs proper cash handling procedures and operating a point-of-sale system. Front Desk Operations: Performs cashier duties selling tickets, souvenirs and issues annual park memberships and completes all necessary reporting and record keeping documentation. Greets customers, handles inquiries, answers phones and provides park information to guests. Utilizes the recreation software, ActiveNet, for facility reservations, special event registration and issuing annual park memberships. Receives, organizes and restocks a variety of railroad souvenirs and apparel. Ride Operations: Loads passengers, takes tickets and recites safety speeches for riders on the miniature train and carousel rides. Operates a diesel engine on a one-mile track that runs around the park. Conducts park roves to observe guests, enforce park rules and provide any needed customer service. Performs opening and closing duties that include but are not limited to: locking & unlocking gates, putting up and taking down flags, and totaling the daily ridership on the train and carousel rides. Museum & Model Railroad Building: Provides park guests with information regarding railroading history and model railroads. Performs light custodial duties as necessary to maintain the historical integrity of the artifacts. Provides guided tours to park guests including field trips and paid experiences. Greets guests, handles inquiries and provides general park information. Work Environment/Physical Demands Move objects up to 50 pounds a long distance (greater than 20 ft.), such as setting up tables, sound and lighting equipment, booth frames, and lifting trash bags. For some assignments, be able to lift up to 50 pounds, bend, stoop, stand for long periods of time, and scoop ice cream requiring repetitive arm/hand movement. Work in a variety of weather conditions with exposure to the elements. Visual and muscular dexterity to enter data or information into a terminal, personal computer, or other keyboard device. Operate a motorized vehicle. Work days, evenings, weekends, and holidays. T o view the full job description, work environment and physical demands, click here . Selection Process Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include an interview. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting Criminal Background screening for the past 7 years Motor Vehicle Department Records Check Drug Screening The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. T his position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
Apr 26, 2024
Part Time
Introduction Recreation Leader II's supervise, plan, organize, and facilitate a variety of recreation and sport activities for youth and adults at schools, neighborhood parks, community centers, senior centers, tennis centers and gyms. Work schedules can vary depending on the needs of the facility and require evenings, weekends, and holidays. Please note: Assignments are part-time and may be temporary or on-going. Part-time positions have limited benefits, as required by law. Part-time positions are unclassified, at-will, and serve at the discretion of City. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies for m ultiple assignments at recreation facilities throughout the City. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. if your application is selected for an interview, be sure to check your email Junk/Spam folders for possible notifications and self-schedule invitations from NeoGov. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed, as well as participates in the development, implementation, and evaluation of individual behavior plans. Adult Sports Assignment: Provides organized league play, tournaments, and events for recreational sports teams. These programs provide physical, social, and emotional benefits to adults in Scottsdale and surrounding communities. Programs are run year-round at various Scottsdale parks and Scottsdale Unified School District campuses. Adult Sports staff support these programs by providing site supervision, score keeping, and/or officiating. Brick-by-Brick/Vista Warehouse : The Brick-by-Brick Program involves participants producing compressed earth blocks (CEB), which are adobe-like bricks for use in Scottsdale capital projects and other areas throughout the community. CEB is an energy efficient building block that can be utilized to construct park ramadas, bus stops, restrooms, tiny homes, or even affordable housing. It is primarily comprised of locally screened soil, concrete sand, and the blocks are tested to local and international building code standards. Club SAR Fitness Center Assignment: Club SAR is a multi-sport facility which provides many options for beginners, fitness enthusiasts, and everyone in between to accomplish their fitness goals. The fitness center itself hosts a variety of fitness classes, has numerous pieces and types of cardio equipment, free weights and weight machines, and men's & women's changing/locker rooms. Club SAR staff supports the facility by being knowledgeable about the center's products and services, maintaining a clean and friendly environment, and by providing quality customer service for all fitness users. K-8th Youth Development Assignment: Provides after-school and seasonal enrichment programs for children in 1st through 8th grade. These programs contribute to the overall development of children by enhancing their physical, mental and social well-being. The programs are held year-round at Mountain View Park, Horizon Park, and Scottsdale Unified School District campuses throughout Scottsdale and surrounding communities. Youth development staff support these programs by providing on-site supervision, program planning, and active team participation. McCormick-Stillman Railroad Park Assignment: Home to the valley's premier destination for all things trains. It is a unique site featuring multiple rides including two miniature railroads and one antique carousel, a historical railroad museum, model railroad building and two play areas. This location also hosts a variety of special events throughout the year providing family fun for the community. There are multiple opportunities to provide excellent customer service in the areas of ride operations, ticket and souvenir sales, museums and concessions. Park, Community, and/or Senior Center Assignment: Provides assistance within public facilities where members of the community gather for a wide variety of recreational activities, social interaction, public information, and city events. These unique Scottsdale facilities promote health, recreation, education, fitness, and social services for individuals of all ages and abilities. Community center staff support these facilities by striving to maintain clean environments, friendly interaction with customers, and by providing constant on-site supervision to ensure safety. Pinnacle Peak Park Assignment: Pinnacle Peak Park is a 150-acre park that features a 1.75 mile one-way trail through the Sonoran Desert. Due to an elevation gain of 1,300 feet, it is important to note that this assignment will involve a candidate's ability to hike at least 4 miles over uneven terrain and in all types of extreme weather conditions. This position will include working weekends, weekdays and holidays with hours that may vary from pre-dawn to after dusk. Professional Baseball: Provides assistance with operational matters throughout Scottsdale Stadium, including administrative duties, set-up/tear-down, game day operations, and light facility maintenance. The Scottsdale Stadium is an 11-acre multi-use facility that is not only the spring training home to the San Francisco Giants and the MLB Arizona Fall League, but also numerous special events, festivals, concerts and parties. Successful candidates must be willing and able to w orks various shifts (days, nights, weekends, and holidays) depending on baseball and event schedules. Scottsdale Sports Complexes: Our facilities host a combination of large tournaments, weekly training, and daily park use. In addition to offering outstanding customer service, Sports Complex staff supports facility operations by providing: administrative duties, set-up/break-down, tournament operations, maintaining a clean environment, light facility maintenance, and constant on-site supervision to ensure safety. Successful candidates must be willing and able to work various shifts (days, nights, weekends, and holidays). Tennis Center Assignment: Provides assistance with recreational tennis leagues, adult and junior lessons, tournaments, general play and more. These facilities promote health and fitness and social interaction for individuals of all ages. In addition to outstanding customer service and maintaining positive relationships with the community, employees may gain valuable experience through tennis league coordination, adult and junior lesson management, tennis court scheduling or specials events. No tennis experience required. Multiple assignments will be filled at facilities throughout the City, and some may require driving a City-owned vehicle and/or EZ-Go. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. The starting rate of pay is $15.66 per hour; additional compensation may be applied dependent upon years of experience and/or certifications. To apply, please complete the City's on-line application and supplemental questionnaire. Interviews will be conducted periodically throughout the recruitment period based on the needs of the City. Only applicants who meet the minimum qualifications and have flexible schedules will be invited to interview. Click here for information about park locations and the programs offered. Minimum Qualifications Education and Experience No education required for this position. A minimum of six months experience in a customer service position. Licensing, Certifications, and Other Requirements Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Successfully complete driving training, first aid, and safety classes. A valid food handler's license ability to obtain one within 30 days of hire or promotion is required for the Concessions Assignment. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Plans, organizes, and conducts special events, games, sport activities, birthday parties and arts and crafts for children of all ages, adults, and seniors. Communicates effectively in person and on the telephone with patrons and/or program participants. Performs on-site participant registration for recreational activities. Oversees nightly/daily room set-up/usage by reservation groups. Observes patrons and program participants in order to maintain discipline, order, and crowd control at activity site. Prepares and distributes flyers, posters, and other advertisements for area programs. Functionally observes volunteers, paid staff, and contract workers. Transports recreation program participants in a City vehicle for off-site excursions, depending on assignment. Sets up, tears down, and cleans up for special events, projects, and programs. Maintains safety and security of facility, including all aspects of recreation, planning and programming. Maintains responsibility for equipment at facility and ensures proper storage and inventory are completed daily. Uses personal computer to prepare quality written documents including accident and incident reports, event flyers, emails, and electronic timesheet. Performs cashier duties including greeting customers, handling inquiries, accepting payment of fees, handling cash according to City policy and procedures, issuing passes, and completing all necessary reporting and record keeping documentation. Drives a motor vehicle to pick-up and/or deliver materials for special events and programs. Leads a team or project including coordinating daily activities of staff. May be expected to 'stand in' in the absence of management. Adaptive Services Center Assignment: Plans, implements, and evaluates recreation programs for youth, teens, and/or adults with developmental, physical, emotional and/or learning disabilities. Provides physical assistance to participants as needed - excluding personal care services. Ensures that activities are modified (when possible) to meet individual abilities and accommodate limitations of participants. Ensures that activities are age and ability appropriate (i.e. provides step by step instructions to individual participants during play when participating in group games, or provides brightly colored balls, paddles, goals, etc. during sports games if participant has visual difficulties). Participates in the development, implementation, and evaluation of individual behavior plans. Communicates regularly (at least twice a week) with parents/guardians of Adaptive Recreation Services (ARS) participants and keeps them apprised of upcoming activities, daily participation, positive accomplishments, and any behavior related incidents. Participates in all required vehicle trainings. Provides thorough cleaning of activity area at the end of each day, which may include mopping, sweeping, cleaning glass windows and doors, emptying garbage, washing dishes, organizing storage areas, etc. McCormick Railroad Park Assignment: Concessions: Takes orders, prepares, cooks, and serves quick, easy to make food and drinks for guests. Operates, maintains, and cleans food cooking surfaces and equipment. Performs proper cash handling procedures and operating a point-of-sale system. Front Desk Operations: Performs cashier duties selling tickets, souvenirs and issues annual park memberships and completes all necessary reporting and record keeping documentation. Greets customers, handles inquiries, answers phones and provides park information to guests. Utilizes the recreation software, ActiveNet, for facility reservations, special event registration and issuing annual park memberships. Receives, organizes and restocks a variety of railroad souvenirs and apparel. Ride Operations: Loads passengers, takes tickets and recites safety speeches for riders on the miniature train and carousel rides. Operates a diesel engine on a one-mile track that runs around the park. Conducts park roves to observe guests, enforce park rules and provide any needed customer service. Performs opening and closing duties that include but are not limited to: locking & unlocking gates, putting up and taking down flags, and totaling the daily ridership on the train and carousel rides. Museum & Model Railroad Building: Provides park guests with information regarding railroading history and model railroads. Performs light custodial duties as necessary to maintain the historical integrity of the artifacts. Provides guided tours to park guests including field trips and paid experiences. Greets guests, handles inquiries and provides general park information. Work Environment/Physical Demands Move objects up to 50 pounds a long distance (greater than 20 ft.), such as setting up tables, sound and lighting equipment, booth frames, and lifting trash bags. For some assignments, be able to lift up to 50 pounds, bend, stoop, stand for long periods of time, and scoop ice cream requiring repetitive arm/hand movement. Work in a variety of weather conditions with exposure to the elements. Visual and muscular dexterity to enter data or information into a terminal, personal computer, or other keyboard device. Operate a motorized vehicle. Work days, evenings, weekends, and holidays. T o view the full job description, work environment and physical demands, click here . Selection Process Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include an interview. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting Criminal Background screening for the past 7 years Motor Vehicle Department Records Check Drug Screening The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. T his position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous