Conducts complex analytical work in support of a human resources management function, which may include recruiting and selection, compensation, human resources information systems, leave management, employee complaint resolution and/or disability compliance in accordance with federal and state laws and guidelines.
Example Of Duties
Under minimal supervision, performs a combination of the following job duties depending on area of assignment:
- Performs complex analytical work related to one or more areas within Human Resources
- Provides guidance to other team members on complex human resources management projects and programs
- Analyzes various human resources problems and provides solutions
- Researches and writes responses to inquiries from executive officers, department heads, employees, and other sources regarding human resources practices of assigned area
- Calculates and analyzes costs related to assigned area
- Conducts and responds to complex human resources surveys
- Investigates and resolves complex grievances and/or complaints from employees regarding human resources practices
- Communicates and interacts effectively with representatives, both internal and external of Metro, regarding various human resources policies, issues, etc.
- Prepares reports and memoranda for management and outside agencies
- Performs special projects as required
- Conducts complex recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes and other application materials
- Responds to complex classification and compensation requests and issues, prepares salary recommendations, supports the pay-for-performance analysis and market review studies and develops and updates job specifications
- Maintains the integrity of employee data in the HR information system; Performs employee data auditing and generates complex reports; Works closely with departments to support all HR system technologies and enhancements that improve HR operational efficiency and effectiveness
- Conducts complex work in support of the Employee Complaint Resolution Office, may investigate alleged violations of human resources and administrative policies, attends round table meetings and disciplinary hearings, and promotes the Employee Assistance Program (EAP)
- Performs complex functions specific to the administration of Metro′s Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, and Fitness-for-Duty policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees′ return to work
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Requirements For Employment
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education
- Bachelor's degree - Business, Public Administration, or other related field
- Three years of relevant experience in Human Resources; some positions in this class may require specialized experience in area of assignment
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
- Experience conducting complex full-cycle recruitment and selection activities
- Experience working in the public sector
- Theories, principles, and practices of human resources, especially as they relate to the assigned unit
- Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency
- EEO rules and regulations
- Collective bargaining agreements
- Research and report preparation methods
- Performing complex human resources work in a specialty area assigned
- Analyzing situations, identifying problems, and recommending solutions
- Exercising sound judgment and creativity in making conclusions and recommendations
- Researching, analyzing, interpreting, and presenting data
- Communicating effectively orally and in writing
- Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc.
- Interacting professionally with various levels of Metro employees and outside representatives
- Preparing comprehensive reports and correspondence
- Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements
- Meet tight time constraints and deadlines
- Handle highly confidential information
- Utilize applicable business software applications
- Mediate, negotiate, and resolve disputes
- Apply mathematical computations and formulas
- Think and act independently
- Provide work direction and guidance to junior staff members
- Read, write, speak, and understand English
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SDR)
*Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Closing Date/Time: Open Until Filled
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