Salary: $19.00 Hourly USD
The City of Tustin Police Department is currently seeking applicants for part-time Parking Control Officer. This is a part-time, at-will, non-benefitted position. Hours are limited to less than 1,000 hours per fiscal year. Parking Control Officer is an entry-level civilian classification responsible for enforcing local and state vehicle parking ordinances and laws.
This position requires contact with the general public and an ability to deal courteously and effectively with others and represent the City in a positive manner. The Parking Control Officer is distinguished from other law enforcement classifications by its singular emphasis on enforcing vehicle parking regulations. Other collateral law enforcement support duties may be performed on an as-needed basis. An employee in this classification wears a uniform and a badge, but does not carry a firearm and does not have the authority to take violators into custody.
This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time.
The first step in the selection process is a training and experience evaluation of each candidate based on the application submitted. The selected applicants will be invited to participate in a written exam and those who pass the written exam will be invited to complete a recorded video interview. The top remaining candidates will be invited to participate in a panel interview and all candidates who pass the panel interview will earn placement on the eligible list, which may be used for current and future vacancies in the job classification.
The hiring department may contact any individual on the eligible list to move forward in the selection process. The remaining selection components include a background investigation, polygraph, interview with the Police Chief or his designee, and a physical examination (including a drug screen). Each individual component must be passed in order to continue to the next phase and all of these selection components must be successfully completed in order for an eligible candidate to be considered for hire. The duration of the selection process typically lasts 9 - 12 months.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from a Police Sergeant or designee.
No supervision is exercised.
Examples of Duties
Duties may include, but are not limited to, the following:
• Patrols an assigned area of the City to identify vehicles in violation of parking laws and ordinances
• Issues parking citations to vehicles parked illegally; follows street sweeping vehicles and takes enforcement action of vehicles in violation; patrols neighborhoods regulated by permit parking regulations and issues citations to vehicles in violation of established guidelines
• Arranges for the towing of abandoned vehicles, illegally parked vehicles, or vehicles in violation of other related laws and ordinances; prepares vehicle storage/impound reports
• Provides information and answers questions from the public regarding parking and related traffic regulations; tactfully interacts with hostile and irate parking violators; provides court testimony or prepares statements of facts in response to administrative reviews of parking citations and vehicle impound or storage actions in criminal or civil hearings
• Reports criminal activity, graffiti, vandalism, and animal control needs
• May perform traffic control duties, such as setting up traffic control posts and deploying barricades, cones, flares, and other directional traffic equipment
A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes:
Education and/or Experience:
Graduation from high school and six (6) months experience in a position involving public contact, including dealing with hostile and irate individuals.
Licenses and/or Certificates:
Possession of a valid California Class C Driver's License and acceptable driving record. Enrollment in the DMV Pull Notice program will be required. A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment.
Satisfactory results from a background investigation, polygraph, physical examination and administrative screening. Schedule is limited to less than 1,000 hours per fiscal year. Scheduled work hours and days may vary and may include holidays and/or hours outside of regular business hours.
KNOWLEDGE, SKILLS, & ABILITIES
• Traffic laws, ordinances, and rules involved in driving a motor vehicle
• Safe work practices
• Principles and procedures of record keeping and reporting
• Principles and practices of customer service and conflict resolution
• Operate a Class C motor vehicle safely
• Operate a personal computer and related word processing, spreadsheet and database software
• Learn state and local laws, ordinances, and regulations related to vehicle parking
• Interpret and apply pertinent state and local laws, ordinances, and regulations
• Establish and maintain courteous and cooperative working relationships with the general public, property owners, coworkers, and others encountered in the course of work
• Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner
• Understand and follow oral and written instructions
• Work independently and efficiently in the absence of an on-site supervisor
• Communicate clearly and effectively, both orally and in writing
• Prepare accurate and complete citations and reports
• Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines
Working Conditions & Physical Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel or operate objects, or controls and reach with hands and arms. The employee is required to constantly sit for long periods of time while operating a vehicle and talk and hear. The employee frequently enters and exits a vehicle and stands and walks to inspect parked vehicles. The employee lifts and carries debris and other items in the street, typically weighing less than 25 pounds. Specific vision abilities required by this job include close vision, far vision, and the ability to adjust focus.
While performing the duties of this class, the employee must be able to use written and oral communication skills, follow policies and procedures, and interact with City staff and the public. When interacting with the public, the employee is subject to encounters with emotionally upset and potentially hostile individuals.
The employee primarily works outdoors and is subject to working in inclement weather conditions. There is exposure to the hazards associated with working around street traffic, including vehicle exhaust. The noise level in the work environment may occasionally rise above 85 decibels due to construction and traffic along the assigned route.
The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
Closing Date/Time: Continuous