• Los Angeles, California
  • Nov 28, 2021
Full Time Clerical and Administrative Support Human and Social Services
  • Salary: $34,788.00 - $47,961.84 Annually USD

Job Description





With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Named on Forbes' 2019 list of "America's Best Employers," we offer broad career growth, outstanding benefits, and competitive salaries.

Ready to join the County team?

We are accepting applications starting Thursday, April 22, 2021 from 8:00 a.m. (PT)
This examination will remain open until the needs of the service are met and is subject to closure without prior notice. Apply to this job posting and join our ever-growing diverse workforce.

For information about the specific classification standards for this position, please visit the following link:

We seek individuals that:
  • are highly dedicated and committed to their work and interact and work well in a team environment.
  • exhibit proactive and positive attitude and have strong interpersonal relations.
  • have outstanding work ethic and are able to achieve results consistent with interpersonal goals and objectives.
  • are driven and goal-oriented with a strong desire to succeed.

Essential Job Functions
Some of the responsibilities of this position are:

Processes documents according to established procedures; examples include reports, charts, tables and lists, bills, receipts, statements, case files, permits, licenses, and notices.

Reviews documents for completeness, accuracy, and compliance with legal and other requirements.

Answers questions and provides information to the public concerning regulations, procedures, forms, applications, programs and services, and permit requests.

Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data; examples include cost records and distribution and control ledgers which can be posted without extensive knowledge of bookkeeping.

Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved.

Utilizes office- machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of other duties.

Searches records and files for data where judgment and discrimination are required in selecting or abstracting materials.

Indexes and cross-references records and files.

Sorts, arranges and files documents and publications; retrieves and issues filed materials.

Calculates amounts due, collects fees, and issues receipts.

Requests, receives, stores, inventories, and issues office supplies, and maintains related records.

Receives, sorts and distributes mail.

Serve as a receptionist or counter clerk as needed.
Selection Requirements:
Completion of Department of Human Resources Youth Worker (CYBP/CORE) program*.

Special Requirements:
*Applicants must have held or hold the payroll title of Youth Worker and have worked 40 hours a week for one year in the Countywide Youth Bridges Program.

Withhold Information:

No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing.

2 - Light. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Expectations:
The job requires light physical effort which may include considerable walking, occasional light lifting to a 10 pound limit, and some bending, stooping or squatting.

Additional Information

Our Assessment Process:
Once we verify that you meet the selection requirement, we will invite you to take an assessment of the proficiencies required for this job. This examination will consist of a multiple-choice test weighted 100% measuring:
  • Customer Focus
  • Learning Potential
  • Responsibility
  • Working with Information
  • Numerical Calculation
  • Verbal Ability
All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add,,,, and donot-reply@amcatmail.comto your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the multiple-choice test in order to be placed on the eligible register.

  • Applicants that have taken identical test questions recently for other exams will have their test responses automatically transferred to this examination.
  • This examination contains test questions that may be used in the future for new examinations and your test responses may be transferred.
The multiple-choice test is not reviewable by candidates per Civil Service Rule 7.19.

Multiple choice test scores cannot be given over the phone.

Practice Test Resources:
The Department of Human Resources (DHR) offers an interactive and free online test preparation system. We recommend that you visit this website at . You can also access additional test preparation materials by going to While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.

Eligibility Information:
Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.

The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.

Vacancy Information:
The eligible register resulting from this examination will be used to fill vacancies throughout Los Angeles County as they occur.

Available Shift:

Application and Filing Information:

Applications must be submitted online only. We will start receiving applications starting April 22, 2021, at 8:00 a.m. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted.

Plan to submit your online application well in advance as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Any additional documents, if any, must be received at the time of filing or within seven (7) calendar days from the last day of application filing.

Note: If you are unable to attach documentation to your online application, you may email it to Please ensure to reference your attachment by writing your full name, examination title, and examination number on the subject of your email.

The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Fill out your application completely including the required Supplemental Questions detailing experience relating to the Selection Requirements. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

- Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made.
- Falsification of any information may result in disqualification or rescission of appointment.
- Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.


If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process.

Social Security Number:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

No Sharing of User ID and Password:
All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

Computer and Internet Access at Public Libraries:
For candidates who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications.

Fair Chance Initiative :
We are a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment.

We will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the incident(s), and age at the time of the offense(s).

COVID-19 Vaccination

All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Any convictions or court records which are exempted by a valid court order do not have to be disclosed .
We are an Equal Employment Opportunity employer!

How to Contact Us:

Have any questions about anything listed above? Contact us:

Department Contact Name: James Cheung
Department Contact Phone: (213) 738 -2361
Department Contact Email:
Exam Number: R1138D-R
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077
California Relay Services Phone: (800) 735-2922
Testing Accommodations Coordinator:
Closing Date/Time:

Job Address

Los Angeles, California United States View Map