Student Placement, Partnerships & Systems Coordinator (Administrative Analyst/Specialist, Non-Exempt) - Institute for Civic and (504569)

  • Cal State University (CSU) San Francisco
  • San Francisco, California
  • Sep 20, 2021
Full Time Administrative Analysis and Research Clerical and Administrative Support Information Technology and Communication Services

Job Description


Working Title

Student Placement, Partnerships & Systems Coordinator

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Institute for Civic and Community Engagement (ICCE)

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0)

Work Schedule

Monday through Friday; from 8:00am to 5:00pm. Occasional weekend and/or evening work will be required. Weekly schedule, with approval of supervisor will be adjusted accordingly.

Anticipated Hiring Range

$4,208 to $4,675 per month ($50,496 to $56,100 annually)

Salary is commensurate with experience.

Position Summary

Under the general supervision of the Executive Director of the Institute for Civic and Community Engagement

(ICCE), the Program Coordinator for Student Placement, Partnerships & Systems will ensure the functionality

of processes that facilitate student community engagement related to a wide variety of programs, courses,

internships, activities, and partnerships. The position facilitates the student placement and community

partnership processes, inclusive of required student forms, risk management learning site reviews, and

learning placement site agreements for a variety of university departments that engage students with the

community. This position provides first-line direct user-support and engages in outreach and communications

with faculty, staff, community partners, and students on navigating and using these systems, inclusive of

organizing, coordinating, and facilitating information sessions (individual and group), orientations, and

classroom presentations. The coordinator develops, maintains, and sustains partnerships that support the

mission of ICCE and compliment the University's strategic goals. The coordinator is also responsible for

compiling, analyzing, and preparing relevant data connected to student success, retention and community

impact. The coordinator provides analytical and web systems support; maintains web systems, and monitors

student placements, projects/partners, and data configurations. The coordinator will share responsibility in

maintaining ICCE's website and social media, ensuring program activities and processes are disseminated

across the campus and community. The SPSC provides the infrastructure necessary to support students in high

impact learning experiences.

Position Information

Campus & Learning Site Coordination and Partnership Development
  • Coordinate student placements and the submission of community service projects for programs, courses,
  • internships, early field work and a variety of community service experiences through the ICCE's web-based
  • system:
  • Assist with and respond to user side issues (students, faculty, staff, and community partners);
  • Monitor and provide first-line support for student placements/service project registrations for a variety
  • of courses, internships, and initiatives through ICCE's web based systems, such as ULink;
  • Collaborate with other campus offices, such as Enterprise Risk Management, Procurement, and Office of
  • Career Services & Leadership Development to facilitate partnership agreements and risk management
  • processes through these web-based applications;
  • Monitor and support submission of service projects and partnerships through these web-based
  • applications;
  • Develop and maintain documentation, training materials, and communications with faculty, staff,
  • students, and community partners on processes and procedures.
  • Facilitates scheduling and coordination of partnership-building events to inform students, staff, and
  • faculty about the available civic engagement opportunities in the community. e.g. bi-annual Service-
  • Learning & Internship Fair, partner orientations, and collecting stories of successful civic engagement
  • activities
  • Support the tracking of early field work placements that are specific to school districts that require the university
  • to process LiveScan fingerprinting and any additional trainings, such as Praesidium's Armatus Mandated Reporter
  • training.
  • Coordinate the university-community partnership through ICCE's web based systems, such as ULink:
  • Respond to public inquiries, guide and and assist with navigation and best practices, such as uploading
  • community engagement opportunities;
  • Conduct risk management reviews of learning placement sites.
  • Supervise, train, mentor, and evaluate student assistants assigned to provide administrative support in this area.

Communications and Collaboration
  • Engage in communications regarding processes and systems with staff, faculty, students, and partners, including
  • delivering presentations.
  • Responsible for maintaining communication materials related to and for programs, courses, internships, and a
  • variety of community service experiences, related to student placement processes,
  • Contributes to newsletters, website, social media platforms, and other publicity activities.
  • Assist with other center initiatives, programs, and community engagement activities:
  • Collaborate within ICCE and networks across campus to align program goals and ensure consistency
  • and quality of community engagement at SF State;
  • Establish and implement appropriate operations as relates to community engagement.

Data Collection and Reporting
  • Gather, compile, and analyze data related to community-based learning and engagement, inclusive to
  • collaborating with other campus offices to obtain relevant information/data.
  • Prepare data for presentation in graphic, tabular, pictorial, and written form.
  • Prepare regular system and initiative reports.
  • Participate in Institute organizational planning and format relevant information for reporting.

Update and maintain the ICCE's web applications
  • Test, verify, and monitor data and configurations for ULink. Serves as the liaison to vendor and provides
  • recommendations to continually maintain and further enhance web based systems.
  • Communicate with campus Information Technology Services to update and maintain the Single-Sign on
  • integration with ULink vendor
  • Provide process and system recommendations to ensure ease of use for students, faculty, and partners.
  • Provides relevant information to the ICCE to develop and implement systems for partnership development.

Other duties as assigned.

At All Times
  • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a
  • Multi-Cultural University (P30D)
  • Demonstrate safe work practices for oneself, others and the office environment

Minimum Qualifications

Bachelor's degree or equivalent training and administrative work experience

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program

field with a foundational knowledge of public administration principles, practices, and methods. This foundation

would normally be obtained through a bachelor's degree and/or equivalent training and administrative work

experience involving study, analysis, and/or evaluation leading to the development or improvement of

administrative policies, procedures, practices, or programs.
  • Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures.
  • Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
  • Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
  • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
  • Ability to organize and plan work and projects including handling multiple priorities.
  • Ability to make independent decisions and exercise sound judgment.
  • Ability to compile, write, and present reports related to program or administrative specialty.
  • Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.

A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Preferred Qualifications
  • Experience in developing, implementing and coordinating programs
  • Working knowledge and/or experience with service learning and academic internship coordination
  • Working knowledge of community/civic engagement with an emphasis on higher education
  • Direct experience in working in partnerships development and coordination with education, non-profit,
  • government agencies, and for-profit organizations
  • Direct experience in CSU risk management and liability processes and coordination
  • Must possess ability to rapidly acquire knowledge of enrollment and student services programs, policies,
  • procedures, and practices, SF State Bulletin, and CSU risk management and liability practices
  • Must possess ability to communicate, present, and provide information accurately and effectively, both orally and
  • in writing, to large groups and to individuals of diverse backgrounds
  • Must be able to multi-task, prioritize, and keep track of all ongoing assignments and projects
  • Strong commitment to service, with a proactive and positive attitude about assisting others
  • Must be a team player and willing to work in a collaborative environment
  • Proficient skills in English grammar, spelling and punctuation, electronic communication tools and software such as Microsoft Suites: Excel, Word, Power Point and Internet

Core Competencies - embody the following competencies:
  • Bias toward collaboration and teamwork.
  • Effective oral, written and nonverbal communication skills.
  • Customer/Client Focus with an emphasis in problem solving and resolution.
  • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
  • Diversity and inclusion.


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect

Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July

21, 2017 as condition of employment.

  • Multifaceted and fast-paced work environment involving high-levels of student and faculty/staff contact.
  • Occasional weekend and/or evening work will be required. Weekly schedule, with approval of supervisor will be adjusted accordingly.
  • Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 50 pounds.
  • Must be able to bend, lift, move around tables and chairs for ICCE sponsored events.
  • Must be willing and able to travel distances of 50 miles or less throughout the San Francisco Bay Area and Peninsula for risk management site visits.
  • Must have access to a car with current registration and automobile insurance to travel to community partner sites within the Bay Area and Peninsula; if no access to a car, must make own transportation arrangements to meet outreach and risk management site visit commitments on time.
  • A strong commitment to customer service in culturally diverse environments with a proactive and positive attitude
  • about assisting others.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Closing Date/Time: September 1, 2022

Job Address

San Francisco, California 94132 United States View Map