Disability Specialist (Student Services Professional III) - Disability Programs & Resource Center (505131)

  • Cal State University (CSU) San Francisco
  • San Francisco, California
  • Nov 28, 2021
Full Time Education and Training

Job Description


Working Title

Disability Specialist (Student Services Professional III) - Disability Programs & Resource Center

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Disability Programs & Resource Center

Appointment Type


Time Base

1.0 FTE

Work Schedule

Monday- Friday 8:00 am- 5:00 pm

Anticipated Hiring Range

$4,554.00 - $5,250.00 per month ($54,648.00 - $63,000.00 annually)

Salary is commensurate with experience.

Position Summary

Under the general direction of the Associate Director for Disability Programs & Resource Center (DPRC), the Disability Specialist: identifies, serves, and advocates for students with disabilities across the disability spectrum; facilitates access and accommodations; assists with outreach in a backup capacity; and works as a member of the Student Resources Team to create barrier-free campus programs and activities for prospective/current SF State students.

Position Information

Coordinate the Provision of Reasonable Accommodations for students with Disabilities
  • As a generalist, determine eligibility of students with disabilities across the disability spectrum by evaluating documentation. Provide individualized comprehensive disability-related advising; coordinate the review and approval of a full range of support services (e.g. test accommodations, note taking assistance, etc.).
  • Maintain a strong knowledge base of current technologies/interventions benefitting students with disabilities as well as a strong knowledge base of community, state and federal resources available to individuals within this group, including a general knowledge base across the disability spectrum related to the above.
  • Make recommendations for appropriate reasonable accommodations and services based on documented need.
  • Provide coworkers with consultation regarding determination of students' eligibility for, and implementation of accommodations for students across the disability spectrum.
  • Provide individualized comprehensive disability-related advising; coordinate the provision of a full range of support services.
  • Relay to faculty and staff information about disabilities that they can use to work more effectively with students.
  • Consult with students regarding the specific nature of their disabilities and how they affect their academic performance.
  • Consult with faculty on effective methods for accessible course delivery.
  • Facilitate disability access with other campus entities (e.g. Financial Aid, Student Activities, Veteran Center, etc.).
  • Liaise with external agencies (e.g. Public agencies, private non-profit service agencies, etc.).
  • Provide individual and group presentations to prospective and current students related to DPRC services and/or disability information.
  • May be assigned to specific populations and/or liaison assignments as needed.

Assist with DPRC Outreach Efforts
  • In consultation with supervisor and/or DPRC Outreach Coordinator, develop, organize, and facilitate DPRC informational sessions for faculty, staff and students.
  • Facilitate web posting and/or dissemination of outreach-related informational opportunities to individuals with disabilities.
  • Create disability-related educational materials, including brochures, handouts, and online resources.
  • Coordinate DPRC's participation in outreach events on campus (e.g. Welcome Days, Sneak Preview, and other awareness events/fairs/tabling opportunities, etc.) and off-campus (e.g. resource events of various local high schools, colleges, and other organizational events).
  • Liaise with educational and community-based organizations for ongoing referral, outreach, and recruitment efforts.

Other Duties as Assigned At All Times
  • Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D).
  • Demonstrate safe work practices for oneself, others and the office environment.

Minimum Qualifications

Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification.

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations ofproblems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professionalstudentservicesworkexperience.Oneyearintheprogramarea to which assigned maybe preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate intern ship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Qualifications
  • A Master's Degree in Counseling, Clinical Psychology, Social Work or a directly related field, or up to three years of experience at a post-secondary institution providing individualized comprehensive disability-related advising to adults with disabilities.
  • Working knowledge of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990as amended, the California State University (CSU) policy on disability support and accommodations, and all related technical standards pertaining to these laws.
  • Demonstrated ability to determine reasonable accommodations for disabilities across the disability spectrum including, but not limited to, Deaf/Hard of Hearing, Blind/Low Vision, Learning, ADD/ADHD, Cognitive and Chronic disabilities.
  • Knowledge of individual and group behavior and appropriate counseling techniques pertaining to adolescents and adults with disabilities, and the ability to organize and lead effective group meetings with students.
  • Ability to advocate on behalf of students with disabilities with faculty, staff and administrators to ensure equal educational opportunities.
  • Demonstrated communication skills related to working with students with disabilities and related constituents.
  • Ability to establish and maintain cooperative working relationships with diverse individuals while carrying out a variety of professionally complex assignments.
  • Ability to analyze complex situations and adopt effective courses of action.
  • Ability to quickly acquire skills to independently plan and coordinate large-scale campus-related events.
  • Experience assisting post-secondary campus constituents with consultation and implementation of access requests for large-scale events.
  • Ability to provide individual and group presentations to prospective and current students related to services and/or disability information.
  • Core Competencies - embody the following competencies:
  • Bias toward collaboration and teamwork.
  • Effective communication skills across a variety of venues.
  • Customer/Client Focus with an emphasis in problem solving and resolution.
  • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
  • Diversity and inclusion.

  • Employee must refrain from wearing scented products to ensure access for people with chemical sensitivities.
  • Some evening/weekend hours may be required during peak academic periods.
  • Ability to travel to off-campus outreach events via personal or public transportation.
  • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Closing Date/Time: September 22, 2022

Job Address

San Francisco, California 94132 United States View Map