California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. WORKPLACE TYPE: On-site (work in-person at business location) CLASSIFICATION TITLE: Instructional Support Technician II UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month PAY BASIS: Monthly ANTICIPATED HIRING RANGE: $4,180 - $5,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,180 - $7,254 BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of Natural Sciences, Mathematics, & Engineering, and with daily lead direction from the department chair for Chemistry and Biochemistry, the Instructional Support Technician II offers comprehensive technical support by providing materials, supplies, chemicals, specimens, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Chemistry and Biochemistry. Duties require an in-depth knowledge and understanding of the discipline, laboratory techniques and methods, etc. DUTIES & RESPONSIBILITIES: Department Laboratory Course Support Independently organize and schedule the preparation of biochemical and chemical materials, supplies, and technical and non-technical equipment for laboratory courses. Prepare solutions and provide chemicals used in laboratory courses. Work with faculty to assist in the development of new instructional offerings dependent on materials, supplies, and equipment support. Serve as a knowledgeable resource regarding lab course materials and supplies for students and faculty. Helps solve problems, and assists not only faculty, but also administration with planning new services or helping to facilitate administrative goals/projects. Provide technical assistance and support to students and faculty on individual experiments/projects. Applying thorough knowledge of chemistry and biochemistry, recognize commonalities between courses and develop systems for optimizing facilities and equipment uses. Department Laboratory Maintenance and Supplies Procure hard to find materials. Make direct purchases. Evaluate and determine quality and suitability of materials. Issue, store, and inventory materials, supplies and equipment. Assist faculty and solve problems related to materials substitutions, costs, or new equipment using thorough knowledge of the discipline; evaluate and determine substitutions in emergencies. Ensure the stockroom and laboratories are clean and orderly. Adjust and calibrate technical equipment as needed. Repair or arrange for repair and overhaul of equipment including technical and science equipment. Act as a liaison with equipment technicians; communicate equipment needs or problems. Solve shipping issues (backorders, time sensitive requests, alternatives of discontinued items). Maintain records and prepare reports; maintain chemical inventories. Take inventory of equipment (Property Custodian) and accessory items and maintain the electronic inventory database. Conduct yearly audit of equipment and accessory items. Dispose of hazardous waste in a proper and safe manner following applicable policies and procedures. Ensure Safe Environment & Other Support Duties Support and follow university safety protocols. Handle, store, and dispose of chemical and biological hazardous waste in a safe and effective way. Collaborate with the Chemical Hygiene Officer and NSME Lab Safety Coordinator. Serve as a member of the campus emergency response team and the NSME Safety Committee. Oversee student workers assisting in laboratories and stockroom. Support student-faculty research. Check out equipment and I-Clickers to students. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to three (3) years of (recent - within three years) experience providing instructional support services a related discipline, or in producing materials or repairing equipment in a chemistry discipline related area. OR: Equivalent two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for one year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for two years of the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. Possession of or the ability to obtain within 6 months of hire: 40-hour Hazardous Waste Worker (HAZWOPER) certification. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Thorough knowledge and understanding of the suitability of materials for related instructional needs. Knowledge of principles of providing support services. Thorough knowledge of the common principles, methods, and techniques applicable to courses in biochemistry, organic and inorganic chemistry, general chemistry, cell biology, genetics, molecular biology. Thorough knowledge of the materials, supplies, and equipment and their uses related to the discipline. Ability to evaluate the materials and supplies used. Ability to learn to adjust and make minor repairs on scientific equipment. Ability to operate scientific or highly technical equipment related to different biology and chemistry courses and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Thorough knowledge of common safety procedures for handling and storage of chemicals used in laboratory preparations along with handling both bio-hazardous and hazardous chemical waste. • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. PREFERRED QUALIFICATIONS: A Bachelor’s degree in chemistry or related discipline is preferred. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: HEAVY WORK - 50% or more of the activities involve walking, standing, squatting, kneeling or climbing; lifting heavy weight objects which may exceed 50 pounds. ENVIRONMENTAL FACTORS: Is around moving machinery. Is exposed to marked changes in temperature and/or humidity. Is exposed to dust, fumes, gases, or radiation, microwave. Works in confined quarters SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. (All Advisors and MPPS are limited). GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 06 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. WORKPLACE TYPE: On-site (work in-person at business location) CLASSIFICATION TITLE: Instructional Support Technician II UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month PAY BASIS: Monthly ANTICIPATED HIRING RANGE: $4,180 - $5,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,180 - $7,254 BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of Natural Sciences, Mathematics, & Engineering, and with daily lead direction from the department chair for Chemistry and Biochemistry, the Instructional Support Technician II offers comprehensive technical support by providing materials, supplies, chemicals, specimens, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Chemistry and Biochemistry. Duties require an in-depth knowledge and understanding of the discipline, laboratory techniques and methods, etc. DUTIES & RESPONSIBILITIES: Department Laboratory Course Support Independently organize and schedule the preparation of biochemical and chemical materials, supplies, and technical and non-technical equipment for laboratory courses. Prepare solutions and provide chemicals used in laboratory courses. Work with faculty to assist in the development of new instructional offerings dependent on materials, supplies, and equipment support. Serve as a knowledgeable resource regarding lab course materials and supplies for students and faculty. Helps solve problems, and assists not only faculty, but also administration with planning new services or helping to facilitate administrative goals/projects. Provide technical assistance and support to students and faculty on individual experiments/projects. Applying thorough knowledge of chemistry and biochemistry, recognize commonalities between courses and develop systems for optimizing facilities and equipment uses. Department Laboratory Maintenance and Supplies Procure hard to find materials. Make direct purchases. Evaluate and determine quality and suitability of materials. Issue, store, and inventory materials, supplies and equipment. Assist faculty and solve problems related to materials substitutions, costs, or new equipment using thorough knowledge of the discipline; evaluate and determine substitutions in emergencies. Ensure the stockroom and laboratories are clean and orderly. Adjust and calibrate technical equipment as needed. Repair or arrange for repair and overhaul of equipment including technical and science equipment. Act as a liaison with equipment technicians; communicate equipment needs or problems. Solve shipping issues (backorders, time sensitive requests, alternatives of discontinued items). Maintain records and prepare reports; maintain chemical inventories. Take inventory of equipment (Property Custodian) and accessory items and maintain the electronic inventory database. Conduct yearly audit of equipment and accessory items. Dispose of hazardous waste in a proper and safe manner following applicable policies and procedures. Ensure Safe Environment & Other Support Duties Support and follow university safety protocols. Handle, store, and dispose of chemical and biological hazardous waste in a safe and effective way. Collaborate with the Chemical Hygiene Officer and NSME Lab Safety Coordinator. Serve as a member of the campus emergency response team and the NSME Safety Committee. Oversee student workers assisting in laboratories and stockroom. Support student-faculty research. Check out equipment and I-Clickers to students. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to three (3) years of (recent - within three years) experience providing instructional support services a related discipline, or in producing materials or repairing equipment in a chemistry discipline related area. OR: Equivalent two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for one year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in chemistry or related discipline may be substituted for two years of the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. Possession of or the ability to obtain within 6 months of hire: 40-hour Hazardous Waste Worker (HAZWOPER) certification. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Thorough knowledge and understanding of the suitability of materials for related instructional needs. Knowledge of principles of providing support services. Thorough knowledge of the common principles, methods, and techniques applicable to courses in biochemistry, organic and inorganic chemistry, general chemistry, cell biology, genetics, molecular biology. Thorough knowledge of the materials, supplies, and equipment and their uses related to the discipline. Ability to evaluate the materials and supplies used. Ability to learn to adjust and make minor repairs on scientific equipment. Ability to operate scientific or highly technical equipment related to different biology and chemistry courses and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Thorough knowledge of common safety procedures for handling and storage of chemicals used in laboratory preparations along with handling both bio-hazardous and hazardous chemical waste. • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. PREFERRED QUALIFICATIONS: A Bachelor’s degree in chemistry or related discipline is preferred. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: HEAVY WORK - 50% or more of the activities involve walking, standing, squatting, kneeling or climbing; lifting heavy weight objects which may exceed 50 pounds. ENVIRONMENTAL FACTORS: Is around moving machinery. Is exposed to marked changes in temperature and/or humidity. Is exposed to dust, fumes, gases, or radiation, microwave. Works in confined quarters SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. (All Advisors and MPPS are limited). GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 06 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Instructional Support Technician III Classification Instructional Support Technician III AutoReqId 537916 Department Physics Sub-Division College of Natural Science and Mathematics Salary Range Classification Range $4,812 - $8,348 per month (Hiring range depending on qualifications, not anticipated to exceed $4,812 - $5,696 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Natural Sciences and Mathematics (NSM) is one of eight colleges at Cal State Fullerton (CSUF) and contains five departments. The college offers through its departments and programs, baccalaureate degrees in all disciplines and master's degrees in biological science, chemistry, geology, physics, and mathematics. We seek an exceptional individual to join the Physics department as the Instructional Support Technician III. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Provides technical support to instructors and students in lower and upper division Physics and Astronomy laboratory courses including labs in Mechanics, Electricity, Optics, Modern Physics, Astronomy, and Advanced Upper Division Labs. Purchase, set up, calibrate, maintain, and repair Physics and Astronomy laboratory equipment. Plan, acquire, and distribute/deploy laboratory materials and equipment. Develop schedules for routine maintenance that minimizes downtime of equipment used in the Physics and Astronomy labs. Work with faculty and CSUF Environmental Health and Safety to assist in the development of standard operating procedures and ensuring compliance with appropriate safety and security procedures. Collaborate with faculty in the development of new or updated instructional offerings dependent on materials, supplies, and equipment support; assist or solve problems related to laboratory materials substitutions, costs, or new equipment acquisition. Maintain laboratory-use and safety records, prepare reports, plans, and schedules for laboratory-related activities; coordinate a variety of technical support activities involving services provided by others such as technical equipment repair. Purchase, maintain, repair computers and tablets for Physics and Astronomy laboratory as needed. Other duties as assigned. Essential Qualifications Four years of experience or the equivalent providing instructional support services, producing materials and supplies, or repairing equipment in a discipline related to the assigned area. Completion of two years of college from an accredited institution with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for one year of the required experience. Completion of four years of college or the equivalent from an accredited institution with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for two years of the required experience. Knowledge of the principles, methods, and information related to performing support services related to the discipline. Knowledge of the materials and supplies related to the curriculum, their characteristics, and uses. Ability to plan, organize, and schedule work. Ability to operate and repair technical and scientific equipment. Ability to coordinate support service to meet a comprehensive variety of needs. Ability to develop off-campus resources related to the discipline for obtaining materials or equipment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor's degree. Two or more years of experience in conducting or providing technical support for Physics and Astronomy experiments. Ability to set up, use, calibrate, troubleshoot and repair basic Physics and Astronomy lab equipment and supplies such as oscilloscopes, function generators, power supplies, Meters (Voltage, Amperage, and Wattage), and telescopes. Familiarity with the use of advanced Physics laboratory instruments such as but not limited to spectrum analyzers, data acquisition devices and/or computers. Familiarity with the commonly used Electrical Engineering lab materials and supplies such as resistors, capacitors, inductors, diodes, transistors, IC chips, and wire/cables. Competent in the troubleshooting and repair of analog and digital devices and equipment for Physics labs. Extremely familiar with the safety and security procedures for Physics labs. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 04 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Apr 05, 2024
Job Title Instructional Support Technician III Classification Instructional Support Technician III AutoReqId 537916 Department Physics Sub-Division College of Natural Science and Mathematics Salary Range Classification Range $4,812 - $8,348 per month (Hiring range depending on qualifications, not anticipated to exceed $4,812 - $5,696 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Natural Sciences and Mathematics (NSM) is one of eight colleges at Cal State Fullerton (CSUF) and contains five departments. The college offers through its departments and programs, baccalaureate degrees in all disciplines and master's degrees in biological science, chemistry, geology, physics, and mathematics. We seek an exceptional individual to join the Physics department as the Instructional Support Technician III. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Provides technical support to instructors and students in lower and upper division Physics and Astronomy laboratory courses including labs in Mechanics, Electricity, Optics, Modern Physics, Astronomy, and Advanced Upper Division Labs. Purchase, set up, calibrate, maintain, and repair Physics and Astronomy laboratory equipment. Plan, acquire, and distribute/deploy laboratory materials and equipment. Develop schedules for routine maintenance that minimizes downtime of equipment used in the Physics and Astronomy labs. Work with faculty and CSUF Environmental Health and Safety to assist in the development of standard operating procedures and ensuring compliance with appropriate safety and security procedures. Collaborate with faculty in the development of new or updated instructional offerings dependent on materials, supplies, and equipment support; assist or solve problems related to laboratory materials substitutions, costs, or new equipment acquisition. Maintain laboratory-use and safety records, prepare reports, plans, and schedules for laboratory-related activities; coordinate a variety of technical support activities involving services provided by others such as technical equipment repair. Purchase, maintain, repair computers and tablets for Physics and Astronomy laboratory as needed. Other duties as assigned. Essential Qualifications Four years of experience or the equivalent providing instructional support services, producing materials and supplies, or repairing equipment in a discipline related to the assigned area. Completion of two years of college from an accredited institution with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for one year of the required experience. Completion of four years of college or the equivalent from an accredited institution with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for two years of the required experience. Knowledge of the principles, methods, and information related to performing support services related to the discipline. Knowledge of the materials and supplies related to the curriculum, their characteristics, and uses. Ability to plan, organize, and schedule work. Ability to operate and repair technical and scientific equipment. Ability to coordinate support service to meet a comprehensive variety of needs. Ability to develop off-campus resources related to the discipline for obtaining materials or equipment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor's degree. Two or more years of experience in conducting or providing technical support for Physics and Astronomy experiments. Ability to set up, use, calibrate, troubleshoot and repair basic Physics and Astronomy lab equipment and supplies such as oscilloscopes, function generators, power supplies, Meters (Voltage, Amperage, and Wattage), and telescopes. Familiarity with the use of advanced Physics laboratory instruments such as but not limited to spectrum analyzers, data acquisition devices and/or computers. Familiarity with the commonly used Electrical Engineering lab materials and supplies such as resistors, capacitors, inductors, diodes, transistors, IC chips, and wire/cables. Competent in the troubleshooting and repair of analog and digital devices and equipment for Physics labs. Extremely familiar with the safety and security procedures for Physics labs. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 04 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. CLASSIFICATION TITLE: Instructional Support Technician I UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $3,815 - $4,500 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,815 - $6,620 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of NSME, with daily lead direction from the Chair of Physics and Engineering, the Instructional Support Technician I performs comprehensive technical support by providing materials, supplies, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Physics and Engineering. DUTIES & RESPONSIBILITIES: Physics and Engineering Laboratory Course Support Collaborate with the department chair and course team leaders to ensure preparation of lab supplies and equipment. Organize and schedule the preparation and provision of materials, supplies, and technical and non-technical equipment for laboratory courses. Oversee and/or assist in the removal of equipment after the laboratory session. Prepare samples and materials and provide technical assistance for undergraduate, graduate, and faculty research. Assist with the preparation of materials and equipment for specific instructional projects. Assist faculty in developing new instructional activities and demonstrations by acting as a resource person for materials and equipment utilization. Oversee student assistants. Physics and Engineering Laboratory Maintenance and Supplies Ensure that equipment and supply storage and laboratories are clean and orderly. Adjust and calibrate technical equipment (if possible). Communicate equipment needs or problems when repairs are required. Procure materials, supplies, and equipment as needed. Issue and monitor use of materials, supplies, and equipment. Maintain inventories of supplies and equipment. Take inventory of equipment and accessory items and maintain the electronic inventory database. Conduct annual audit of equipment and accessory items. Ensure Safe Environment Support and follow university safety protocols. Collaborate with the NSME Safety Officer. Serve as a member of the campus emergency response team and the NSME Safety Committee. Establish protocols for safe and effective use of equipment and monitor safety conditions. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to two (2) years of recent (within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to physics, engineering, or a related discipline. OR: Equivalent two (2) years of college with 16 semester units in physics, engineering, or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for one (1) year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in physics, engineering or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to perform detailed work independently and efficiently with a high degree of accuracy in a high-volume, deadline driven environment. Ability to apply independent judgement, discretion, and initiative in performing job duties under general supervision. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Ability to make minor repairs to instructional and scientific equipment in the school including universal testing machines, hardness testers, microscopes, ovens and furnaces, electronic testing equipment, turbines, pumps, fluid machines, compressors, and standard workshop equipment. Ability to independently locate parts and system information. Working understanding of physics and engineering as utilized in scientific laboratories and instruments. Knowledge of the materials and supplies related to the curriculum, their characteristics and uses. Understanding of health and safety issues related to scientific instrument and equipment operation. Knowledge of principles of providing support services. Ability to evaluate the materials and supplies used. Ability to operate scientific or highly technical equipment and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Bachelor’s degree in physics, engineering, or related discipline. Knowledge of transformers, motors, generators, and other technical machinery. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling, or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 12 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. CLASSIFICATION TITLE: Instructional Support Technician I UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $3,815 - $4,500 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $3,815 - $6,620 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values. Under general supervision of the Dean of the School of NSME, with daily lead direction from the Chair of Physics and Engineering, the Instructional Support Technician I performs comprehensive technical support by providing materials, supplies, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Physics and Engineering. DUTIES & RESPONSIBILITIES: Physics and Engineering Laboratory Course Support Collaborate with the department chair and course team leaders to ensure preparation of lab supplies and equipment. Organize and schedule the preparation and provision of materials, supplies, and technical and non-technical equipment for laboratory courses. Oversee and/or assist in the removal of equipment after the laboratory session. Prepare samples and materials and provide technical assistance for undergraduate, graduate, and faculty research. Assist with the preparation of materials and equipment for specific instructional projects. Assist faculty in developing new instructional activities and demonstrations by acting as a resource person for materials and equipment utilization. Oversee student assistants. Physics and Engineering Laboratory Maintenance and Supplies Ensure that equipment and supply storage and laboratories are clean and orderly. Adjust and calibrate technical equipment (if possible). Communicate equipment needs or problems when repairs are required. Procure materials, supplies, and equipment as needed. Issue and monitor use of materials, supplies, and equipment. Maintain inventories of supplies and equipment. Take inventory of equipment and accessory items and maintain the electronic inventory database. Conduct annual audit of equipment and accessory items. Ensure Safe Environment Support and follow university safety protocols. Collaborate with the NSME Safety Officer. Serve as a member of the campus emergency response team and the NSME Safety Committee. Establish protocols for safe and effective use of equipment and monitor safety conditions. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to two (2) years of recent (within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to physics, engineering, or a related discipline. OR: Equivalent two (2) years of college with 16 semester units in physics, engineering, or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for one (1) year of the required experience. OR: Equivalent to four (4) years of college with 16 semester units in physics, engineering or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to perform detailed work independently and efficiently with a high degree of accuracy in a high-volume, deadline driven environment. Ability to apply independent judgement, discretion, and initiative in performing job duties under general supervision. Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently. Ability to make minor repairs to instructional and scientific equipment in the school including universal testing machines, hardness testers, microscopes, ovens and furnaces, electronic testing equipment, turbines, pumps, fluid machines, compressors, and standard workshop equipment. Ability to independently locate parts and system information. Working understanding of physics and engineering as utilized in scientific laboratories and instruments. Knowledge of the materials and supplies related to the curriculum, their characteristics and uses. Understanding of health and safety issues related to scientific instrument and equipment operation. Knowledge of principles of providing support services. Ability to evaluate the materials and supplies used. Ability to operate scientific or highly technical equipment and to interpret results. Ability to plan activities and prepare schedules. Ability to use methods, techniques and skills related to the discipline in preparing specialized materials. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Bachelor’s degree in physics, engineering, or related discipline. Knowledge of transformers, motors, generators, and other technical machinery. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling, or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Dec 12 2023 Pacific Standard Time Applications close: Closing Date/Time:
State of Missouri
St. Charles, Missouri, United States
Job Location: The office for this position is located at 3737 Harry S Truman Blvd. St Charles 63301. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Social Services; however, you may provide support for any of our consolidated agencies in and around the St. Charles area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the 3737 Harry S Truman State Office Building in St. Charles, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment, inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person Knowledge of supported operating systems Ability to understand clients' needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Apr 12, 2024
Full Time
Job Location: The office for this position is located at 3737 Harry S Truman Blvd. St Charles 63301. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Social Services; however, you may provide support for any of our consolidated agencies in and around the St. Charles area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the 3737 Harry S Truman State Office Building in St. Charles, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment, inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person Knowledge of supported operating systems Ability to understand clients' needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Instructional Support Technician II - 11/12 - Non-exempt Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,114 to $4,644* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. This is an 11-month position with the month of July off. Scheduling options include 11 months of work paid over a 12 month period. Priority Screening Date: February 26, 2024 Recruitment Status: Extended ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Dean of the College of Science and the work direction of the Chair of the Department of Mechatronics Engineering, the Laboratory Support Technician shall provide comprehensive services in support of laboratory courses within the Department of Mechatronics Engineering. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Prepare, set-up, and clean up materials for labs courses that include engineering and physics, and/or other related fields as needed. Document lab set-ups and organize materials for future labs. Work with faculty and staff to plan, coordinate, and troubleshoot lab activities. Proactively plan ahead to meet multiple deadlines and priorities. Accurately maintain existing inventories of lab materials, supplies, equipment, and chemicals. Organize materials and lab spaces in collaboration with other lab staff. Provide specifications for ordering laboratory materials, reagents, and lab and field equipment. Assist in scheduling and checkout of shared resources among multiple users. Troubleshoot, maintain, and perform minor repairs on specialized lab and field instrumentation, including computer interfaces for data collection. May interact with repair technicians from outside the department. Responsible for the purchase, installation, and maintenance of engineering laboratories Develop familiarity with safety aspects of all materials, equipment, and procedures used in engineering and science labs. Organize and update safety information for access by students, instructors, and staff. Prepare biological and chemical hazards for disposal as needed, acting in compliance with relevant regulations and guidelines. Share safety information with staff, faculty, and students. Design, fabrication and construction for unique, highly technical and prototype equipment or systems Provide training as necessary for faculty, staff, and students in the use of specialized instrumentation and protocols. Train student workers in safety aspects of specialized procedures. Develop protocols for equipment use. Train students in fabrication equipment such as 3D printers, CNC, lathes, among others. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of the principles of performing support services; knowledge of the principles, methods, and techniques related to the discipline and the curriculum; knowledge of the materials and supplies in the curriculum and the curriculum and their uses. Ability to: plan, organize, and schedule activities; ability to operate technical equipment related to the discipline; ability to maintain records; ability to adjust and perform simple maintenance of technical and scientific equipment. MINIMUM QUALIFICATIONS : Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. OR the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience; OR the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience. SPECIALIZED SKILLS : Ability to: adjust, trouble-shoot, and perform simple maintenance of scientific and engineering instrumentation; pay attention to detail and follow verbal and written instructions; work both independently and interdependently in a rapidly evolving setting; read and write at a level appropriate to the duties of the position; communicate verbally and in writing in a cooperative, professional, and tactful manner within a diverse team of students, faculty, and support staff. Use electronic and electrical test equipment, such as multimeters, oscilloscopes, and function generators. Skilled troubleshooting, repair, maintenance, calibration, and assembly of mechanical, pneumatic, hydraulic, and electro, mechanical instructional support equipment. Use fabrication equipment, such as CNC router, lathe, laser cutters, 3D printers, and welding. PREFERRED QUALIFICATIONS : Bachelor's degree or equivalent in Engineering, Engineering Technology, Industrial Automation, or related discipline with coursework in engineering, manufacturing, or closely related discipline with at least two (2) years of experience as a technician where duties included direct responsibility for preparing labs for college courses in engineering or closely related discipline. Experience operating, maintaining, and troubleshooting engineering equipment and lab instrumentation used in college-level courses. Experience handling chemicals and hazardous waste safely; specifying scientific supplies and equipment for procurement; and with the safe operation of hand and power tools. Experience with electronic equipment, pneumatics, machining tools, lathes, welding, CNC routers, mills, among other equipment. RSS or equivalent chemical inventory database and experience with tracking scientific supplies and equipment. Technical fluency in the use of Microsoft Office Professional, including with Excel and Access, or similar programs; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); CAD software, Oracle-PeopleSoft/Common Management System or equivalent student, HR and Financial information systems; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to controlled or hazardous substances; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ; and responsibility for operating commercial vehicles, machinery or equipment that could pose environmental hazards or cause injury, illness, or death. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Position requires frequent movement; bending; climbing; reaching; standing; lifting objects up to 40 pounds; and applying force. Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. This position requires, but is not limited to, performing work indoors and outdoors in a variety of local weather conditions and environments. Must participate in all OSHA and University safety programs, as required, and follow all work safety guidelines. Involves working with chemicals; compressed gases; biological materials; glass and other sharps. Work involves use and maintenance of scientific equipment, risk of being exposed to fire, fumes, chemical and biological hazards, and electrical shock. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jan 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Classification: Instructional Support Technician II - 11/12 - Non-exempt Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,114 to $4,644* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. This is an 11-month position with the month of July off. Scheduling options include 11 months of work paid over a 12 month period. Priority Screening Date: February 26, 2024 Recruitment Status: Extended ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Dean of the College of Science and the work direction of the Chair of the Department of Mechatronics Engineering, the Laboratory Support Technician shall provide comprehensive services in support of laboratory courses within the Department of Mechatronics Engineering. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Prepare, set-up, and clean up materials for labs courses that include engineering and physics, and/or other related fields as needed. Document lab set-ups and organize materials for future labs. Work with faculty and staff to plan, coordinate, and troubleshoot lab activities. Proactively plan ahead to meet multiple deadlines and priorities. Accurately maintain existing inventories of lab materials, supplies, equipment, and chemicals. Organize materials and lab spaces in collaboration with other lab staff. Provide specifications for ordering laboratory materials, reagents, and lab and field equipment. Assist in scheduling and checkout of shared resources among multiple users. Troubleshoot, maintain, and perform minor repairs on specialized lab and field instrumentation, including computer interfaces for data collection. May interact with repair technicians from outside the department. Responsible for the purchase, installation, and maintenance of engineering laboratories Develop familiarity with safety aspects of all materials, equipment, and procedures used in engineering and science labs. Organize and update safety information for access by students, instructors, and staff. Prepare biological and chemical hazards for disposal as needed, acting in compliance with relevant regulations and guidelines. Share safety information with staff, faculty, and students. Design, fabrication and construction for unique, highly technical and prototype equipment or systems Provide training as necessary for faculty, staff, and students in the use of specialized instrumentation and protocols. Train student workers in safety aspects of specialized procedures. Develop protocols for equipment use. Train students in fabrication equipment such as 3D printers, CNC, lathes, among others. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of the principles of performing support services; knowledge of the principles, methods, and techniques related to the discipline and the curriculum; knowledge of the materials and supplies in the curriculum and the curriculum and their uses. Ability to: plan, organize, and schedule activities; ability to operate technical equipment related to the discipline; ability to maintain records; ability to adjust and perform simple maintenance of technical and scientific equipment. MINIMUM QUALIFICATIONS : Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. OR the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience; OR the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience. SPECIALIZED SKILLS : Ability to: adjust, trouble-shoot, and perform simple maintenance of scientific and engineering instrumentation; pay attention to detail and follow verbal and written instructions; work both independently and interdependently in a rapidly evolving setting; read and write at a level appropriate to the duties of the position; communicate verbally and in writing in a cooperative, professional, and tactful manner within a diverse team of students, faculty, and support staff. Use electronic and electrical test equipment, such as multimeters, oscilloscopes, and function generators. Skilled troubleshooting, repair, maintenance, calibration, and assembly of mechanical, pneumatic, hydraulic, and electro, mechanical instructional support equipment. Use fabrication equipment, such as CNC router, lathe, laser cutters, 3D printers, and welding. PREFERRED QUALIFICATIONS : Bachelor's degree or equivalent in Engineering, Engineering Technology, Industrial Automation, or related discipline with coursework in engineering, manufacturing, or closely related discipline with at least two (2) years of experience as a technician where duties included direct responsibility for preparing labs for college courses in engineering or closely related discipline. Experience operating, maintaining, and troubleshooting engineering equipment and lab instrumentation used in college-level courses. Experience handling chemicals and hazardous waste safely; specifying scientific supplies and equipment for procurement; and with the safe operation of hand and power tools. Experience with electronic equipment, pneumatics, machining tools, lathes, welding, CNC routers, mills, among other equipment. RSS or equivalent chemical inventory database and experience with tracking scientific supplies and equipment. Technical fluency in the use of Microsoft Office Professional, including with Excel and Access, or similar programs; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); CAD software, Oracle-PeopleSoft/Common Management System or equivalent student, HR and Financial information systems; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to controlled or hazardous substances; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ; and responsibility for operating commercial vehicles, machinery or equipment that could pose environmental hazards or cause injury, illness, or death. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Position requires frequent movement; bending; climbing; reaching; standing; lifting objects up to 40 pounds; and applying force. Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. This position requires, but is not limited to, performing work indoors and outdoors in a variety of local weather conditions and environments. Must participate in all OSHA and University safety programs, as required, and follow all work safety guidelines. Involves working with chemicals; compressed gases; biological materials; glass and other sharps. Work involves use and maintenance of scientific equipment, risk of being exposed to fire, fumes, chemical and biological hazards, and electrical shock. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jan 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Instructional Support Technician II - Chemistry (Multiple Positions) Classification Title: Instructional Support Technician II Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, March 12, 2024 @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Responsible for performing support services to the Chemistry Department's laboratory and research curriculum, including but not limited to: preparation of reagents, solutions, and unknowns, preparation of laboratory facilities prior to use, set up of equipment and supplies, fabrication of apparatus needed for class use or research projects, maintain inventory of chemicals and supplies, order materials as needed, collect and prepare hazardous waste for disposal, perform routine safety inspections and arrange for necessary maintenance. Ability to operate scientific instruments for classes as needed. Assist in proper maintenance and repair of small equipment, issue and receive chemicals, equipment and supplies. Position hours are 8 hours per day, variable between 7 am and 9 pm depending upon department scheduling to meet class needs. Position requires someone who can work as a member of a team, and can be diplomatic in high pressure situations. May be required to wear a respirator. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $4,389 per month - $4,583 per month, commensurate with education, experience, skills, and training. CSU Classification Salary Range : $4,389 per month - $7,617 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : 8:00 a.m. - 5:00 p.m. Hours may vary depending on operational needs. Department Information The Department of Chemistry at Sacramento State offers an American Chemical Society approved BS Chemistry degree, a BS Biochemistry degree, BA degrees with concentrations in biochemistry and forensics, and master’s degrees in chemistry, including a biochemistry concentration. The department is undergoing rapid growth and currently has over 400 majors. Our degree programs include a strong focus on instrumentation and hands-on experiences. We place a high value on faculty mentored research for undergraduates and graduate students. Our graduates obtain industry and government jobs in chemistry, biochemistry, and biotechnology; complete MS/PhD programs in all areas of chemistry; complete professional health degrees in medicine, pharmacy, dentistry, and optometry; and teach in high schools/community colleges in the Sacramento region. For additional information about the Department of Chemistry, please visit www.csus.edu/chem . Minimum Qualifications Knowledges and Abilities: Knowledge of the principles of performing support services for lower and upper division chemistry courses; knowledge of the principles, methods, and techniques related to chemistry laboratory courses; knowledge of the materials and supplies in chemistry laboratory courses and their uses. Ability to plan, organize, and schedule activities; ability to operate technical equipment used in chemistry laboratories; ability to maintain records; ability to adjust and perform simple maintenance of technical and scientific equipment. Experience: Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. or Equivalent to two years of college with 16 semester units in chemistry courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience. or Equivalent to four years of college with 16 semester units in chemistry courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience Required Qualifications Knowledge of the principles of performing support services for lower and upper division chemistry courses. Knowledge of the principles, methods, and techniques related to chemistry laboratory courses. Knowledge of the materials and supplies in chemistry laboratory courses and their uses. Knowledge of laboratory safety, chemical hazards, incompatibilities, chemical storage and handling requirements, chemical waste collection and disposal. Knowledgeable about safe handling of gases, coolants and cryogens. Ability to use equipment related to chemistry lab equipment. Ability to maintain records and inventory control. Ability to adjust and perform simple maintenance of technical and scientific equipment. Ability to adhere to and help enforce department safety standards. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. Ability to work independently; possess self-direction skills to be able to proactively organize work; set priorities; anticipate setbacks; and follow through on the position responsibilities. Team oriented; ability to work in a team-oriented environment and cooperative as a member of the department and organization toward the achievement of its mission and goals. Possess good communication and interpersonal skills to interact and communicate effectively with all levels of staff and external constituencies, both verbally and in writing. Ability to use a variety of current computer software programs including but not limited to Explorer, Outlook, Word and Excel. Ability to lift occasionally move, lift, carry, or position supplies, equipment and or materials up to 50lbds. Ability to work various hours as needed. Ability to wear appropriate PPE. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check. Preferred Qualifications Bachelor degree in chemistry or related field preferred with at least 24 semester or 36 quarter units in chemistry Three years of experience providing instructional support services in chemistry courses. Ability to assemble scientific glassware. Documents Needed to Apply Resume and cover letter. Failure to upload these documents into the online application may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 27 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Instructional Support Technician II - Chemistry (Multiple Positions) Classification Title: Instructional Support Technician II Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, March 12, 2024 @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Responsible for performing support services to the Chemistry Department's laboratory and research curriculum, including but not limited to: preparation of reagents, solutions, and unknowns, preparation of laboratory facilities prior to use, set up of equipment and supplies, fabrication of apparatus needed for class use or research projects, maintain inventory of chemicals and supplies, order materials as needed, collect and prepare hazardous waste for disposal, perform routine safety inspections and arrange for necessary maintenance. Ability to operate scientific instruments for classes as needed. Assist in proper maintenance and repair of small equipment, issue and receive chemicals, equipment and supplies. Position hours are 8 hours per day, variable between 7 am and 9 pm depending upon department scheduling to meet class needs. Position requires someone who can work as a member of a team, and can be diplomatic in high pressure situations. May be required to wear a respirator. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $4,389 per month - $4,583 per month, commensurate with education, experience, skills, and training. CSU Classification Salary Range : $4,389 per month - $7,617 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : 8:00 a.m. - 5:00 p.m. Hours may vary depending on operational needs. Department Information The Department of Chemistry at Sacramento State offers an American Chemical Society approved BS Chemistry degree, a BS Biochemistry degree, BA degrees with concentrations in biochemistry and forensics, and master’s degrees in chemistry, including a biochemistry concentration. The department is undergoing rapid growth and currently has over 400 majors. Our degree programs include a strong focus on instrumentation and hands-on experiences. We place a high value on faculty mentored research for undergraduates and graduate students. Our graduates obtain industry and government jobs in chemistry, biochemistry, and biotechnology; complete MS/PhD programs in all areas of chemistry; complete professional health degrees in medicine, pharmacy, dentistry, and optometry; and teach in high schools/community colleges in the Sacramento region. For additional information about the Department of Chemistry, please visit www.csus.edu/chem . Minimum Qualifications Knowledges and Abilities: Knowledge of the principles of performing support services for lower and upper division chemistry courses; knowledge of the principles, methods, and techniques related to chemistry laboratory courses; knowledge of the materials and supplies in chemistry laboratory courses and their uses. Ability to plan, organize, and schedule activities; ability to operate technical equipment used in chemistry laboratories; ability to maintain records; ability to adjust and perform simple maintenance of technical and scientific equipment. Experience: Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. or Equivalent to two years of college with 16 semester units in chemistry courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience. or Equivalent to four years of college with 16 semester units in chemistry courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience Required Qualifications Knowledge of the principles of performing support services for lower and upper division chemistry courses. Knowledge of the principles, methods, and techniques related to chemistry laboratory courses. Knowledge of the materials and supplies in chemistry laboratory courses and their uses. Knowledge of laboratory safety, chemical hazards, incompatibilities, chemical storage and handling requirements, chemical waste collection and disposal. Knowledgeable about safe handling of gases, coolants and cryogens. Ability to use equipment related to chemistry lab equipment. Ability to maintain records and inventory control. Ability to adjust and perform simple maintenance of technical and scientific equipment. Ability to adhere to and help enforce department safety standards. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. Ability to work independently; possess self-direction skills to be able to proactively organize work; set priorities; anticipate setbacks; and follow through on the position responsibilities. Team oriented; ability to work in a team-oriented environment and cooperative as a member of the department and organization toward the achievement of its mission and goals. Possess good communication and interpersonal skills to interact and communicate effectively with all levels of staff and external constituencies, both verbally and in writing. Ability to use a variety of current computer software programs including but not limited to Explorer, Outlook, Word and Excel. Ability to lift occasionally move, lift, carry, or position supplies, equipment and or materials up to 50lbds. Ability to work various hours as needed. Ability to wear appropriate PPE. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass background check. Preferred Qualifications Bachelor degree in chemistry or related field preferred with at least 24 semester or 36 quarter units in chemistry Three years of experience providing instructional support services in chemistry courses. Ability to assemble scientific glassware. Documents Needed to Apply Resume and cover letter. Failure to upload these documents into the online application may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 27 2024 Pacific Standard Time Applications close: Closing Date/Time:
Job Location: The office for this position is located at DMH RRO, 105 Fairgrounds Road, Rolla, Mo 65401. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Mental Health; however, you may provide support for any of our consolidated agencies in and around the Rolla area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DMH Rolla Regional Office in Rolla, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems Ability to understand client's needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Apr 12, 2024
Full Time
Job Location: The office for this position is located at DMH RRO, 105 Fairgrounds Road, Rolla, Mo 65401. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Mental Health; however, you may provide support for any of our consolidated agencies in and around the Rolla area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DMH Rolla Regional Office in Rolla, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems Ability to understand client's needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that supports all of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. Travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors and management by phone, email and in person. Kno wledge of supported operating systems Ability to understand clients' needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle and maintain a valid driver's license Typical qualifications: Associates degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Mar 30, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that supports all of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. Travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors and management by phone, email and in person. Kno wledge of supported operating systems Ability to understand clients' needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle and maintain a valid driver's license Typical qualifications: Associates degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Job Location: The office for this position is located at Fulton State Hospital, 600 East 5th Street, Fulton, MO 65251. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports consolidated state agencies in the Fulton and surrounding areas. This position is accountable for providing technical support for the North Region issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests promptly) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems Ability to understand client's needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Mar 28, 2024
Full Time
Job Location: The office for this position is located at Fulton State Hospital, 600 East 5th Street, Fulton, MO 65251. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports consolidated state agencies in the Fulton and surrounding areas. This position is accountable for providing technical support for the North Region issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests promptly) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems Ability to understand client's needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that supports all of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in The Harry S. Truman Building in Jefferson City, Missouri and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests promptly) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client's needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed). Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
Mar 26, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you'll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that supports all of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in The Harry S. Truman Building in Jefferson City, Missouri and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests promptly) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client's needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed). Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions please contact: ITSDRecruiting@oa.mo.gov
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Stockroom Support Technician prepares materials and equipment for academic teaching laboratories, organizes equipment needs, updates materials, record keeps, follows safety protocols, and assists other faculty, staff, students, and student assistants. The incumbent works alone or with a team to prepare materials, including gases, liquids, solutions and solids, glassware, and other technical equipment while following all applicable safety rules, chemical hygiene, and other standards. Distributes materials and equipment to and from laboratories, staffs the stockroom window, and aids research students and faculty with requests for research support, identifying equipment and material needs. Maintains and repairs simple lab equipment needed for student laboratories, maintains supply and equipment inventories, and collaborates with asset management to relocate or remove unused equipment. Develops new instructional materials, runs experiments as pilots, improves student experiments as necessary and as directed, introduces new methods, edits student laboratory manuals, and produces instructional videos. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/nd0itir7m4d3dihkrz2x2smhgnuqh0yu Qualifications Equivalent to two (2) years of experience providing instructional support services for a Chemistry or Biochemistry unit or related discipline acting as a student assistant, or in producing materials or supplies related to the discipline preferred - OR Equivalent to an AA degree with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for one year of the required experience - OR Equivalent to a BA degree with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for the experience. [NOTE: Number of units and courses must be included on resume if using education substitution]. Bachelor’s degree in chemistry or biochemistry preferred. Experience in academic laboratory preparation and with handling chemical substances, including hazardous materials, preferred. Knowledge, Skills, & Abilities Knowledge of: principles of providing support services; the common principles, methods, and techniques related to the discipline; the materials, supplies and equipment and their uses related to the discipline. Ability and specialized skills to evaluate the materials and supplies used; learn to adjust and make minor repairs on scientific equipment; operate scientific or highly technical equipment and to interpret results; plan activities and prepare schedules; use methods, techniques and skills related to the discipline in preparing specialized materials. Ability to: work with attention to detail; exercise good judgment; recognize and solve problems; communicate effectively both orally and in writing; provide good customer service; establish and maintain cooperative working relationships with others; work both independently and as a team. Extensive knowledge of: general laboratory methods, procedures, chemical properties, nomenclature, basic equipment and glassware, common calculations to prepare materials for laboratories. Demonstrated chemical handling, waste handling, and record keeping abilities. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification: Instructional Support Technician I / 1615 / 1 The anticipated HIRING RANGE: $4006 - $4100 per month, dependent upon qualifications and experience. The salary range for this classification is: $4006 - $6951 per month. HOURS: Full Time; 40 hours per week; Monday through Friday. This is a Regular position with a one-year probationary period. No content is listed in the posting regarding telecommuting General Information Applications received through March 7, 2024 will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Feb 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Stockroom Support Technician prepares materials and equipment for academic teaching laboratories, organizes equipment needs, updates materials, record keeps, follows safety protocols, and assists other faculty, staff, students, and student assistants. The incumbent works alone or with a team to prepare materials, including gases, liquids, solutions and solids, glassware, and other technical equipment while following all applicable safety rules, chemical hygiene, and other standards. Distributes materials and equipment to and from laboratories, staffs the stockroom window, and aids research students and faculty with requests for research support, identifying equipment and material needs. Maintains and repairs simple lab equipment needed for student laboratories, maintains supply and equipment inventories, and collaborates with asset management to relocate or remove unused equipment. Develops new instructional materials, runs experiments as pilots, improves student experiments as necessary and as directed, introduces new methods, edits student laboratory manuals, and produces instructional videos. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/nd0itir7m4d3dihkrz2x2smhgnuqh0yu Qualifications Equivalent to two (2) years of experience providing instructional support services for a Chemistry or Biochemistry unit or related discipline acting as a student assistant, or in producing materials or supplies related to the discipline preferred - OR Equivalent to an AA degree with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for one year of the required experience - OR Equivalent to a BA degree with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a related discipline may be substituted for the experience. [NOTE: Number of units and courses must be included on resume if using education substitution]. Bachelor’s degree in chemistry or biochemistry preferred. Experience in academic laboratory preparation and with handling chemical substances, including hazardous materials, preferred. Knowledge, Skills, & Abilities Knowledge of: principles of providing support services; the common principles, methods, and techniques related to the discipline; the materials, supplies and equipment and their uses related to the discipline. Ability and specialized skills to evaluate the materials and supplies used; learn to adjust and make minor repairs on scientific equipment; operate scientific or highly technical equipment and to interpret results; plan activities and prepare schedules; use methods, techniques and skills related to the discipline in preparing specialized materials. Ability to: work with attention to detail; exercise good judgment; recognize and solve problems; communicate effectively both orally and in writing; provide good customer service; establish and maintain cooperative working relationships with others; work both independently and as a team. Extensive knowledge of: general laboratory methods, procedures, chemical properties, nomenclature, basic equipment and glassware, common calculations to prepare materials for laboratories. Demonstrated chemical handling, waste handling, and record keeping abilities. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification: Instructional Support Technician I / 1615 / 1 The anticipated HIRING RANGE: $4006 - $4100 per month, dependent upon qualifications and experience. The salary range for this classification is: $4006 - $6951 per month. HOURS: Full Time; 40 hours per week; Monday through Friday. This is a Regular position with a one-year probationary period. No content is listed in the posting regarding telecommuting General Information Applications received through March 7, 2024 will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Feb 23 2024 Pacific Standard Time Applications close: Closing Date/Time:
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community-based settings. This position is part of Administrative Services, which ensures DCHS has the facilities, resources, and support necessary to provide the highest quality of service to clients, customers, and the community through planning, consultation, implementation, analysis, and review. Hear from staff about our workplace here. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This position provides administrative support to Behavioral Health teams and clinicians serving the public. The administratrive support technician is responsible for performing a variety of administrative tasks that require intermediate computer and interpersonal skills. Duties include, clerical, technical, using an Electronic Health Records (EHR) system to enter, validate and view client information associated with the services that are provided. Greeting and checking in Behavioral Health clients, answering phones, faxing, emailing and making appointments in EPIC, processing applications for service, updating demographics, insurance and billing; and communicating with other departments (Billing, Medical Records). This position will work in a fast-paced, multitasking environment that includes frequent contact with clients in person and on the phone. The incumbent will receive training and be expected to routinely complete knowledge checks to insure policies and procedures are accurately attained and sustained. Key Responsibilities: Establish and maintain effective working relationships with the public, Administration, and other employees at all times. Prioritize, organize and carry out assignments and special projects in a timely and professional fashion with basic supervision. Initiate and produce correspondence and documents in standardized formats using word-processing equipment. What You Will Bring: Knowledge of or experience with: General office procedures and methods. Modern office equipment and software including processing, spreadsheets, databases, and electronic mail. English language usage, grammar, spelling and punctuation. HIPAA requirements related to client health records. Skill in: Ability to participate in trainings for extended periods of time, retain information and demonstrate an ability to accurately implement policies and procedures with limited supervision. Maintain confidentiality. Proficiently operate a 10-key. Enter data and numerical information into a computer system with speed and accuracy, and maintain electronic records, files and databases Prepare detailed reports. Work independently as well as in a team setting. Communicate effectively both verbally and in writing. Work effectively in a multi-task environment with multiple deadlines. Be flexible in working at different locations and taking on necessary tasks as needed. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $3,808.51 to $5,103.81 per month for an 172.67 hour work month. Excellent benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications High school diploma or GED equivalent; AND two years of administrative support experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. Preference will be given for: Bilingual in English and Spanish. Knowledge of Microsoft Office products including WORD and EXCEL. Knowledge of EHR software, specifically the EPIC/OCHIN platform. Necessary Special Requirements The employment offer will be contingent upon pre-employment screening for criminal history and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). These screenings must be completed with satisfactory findings in order for a formal offer of employment to be extended. Physical Requirements Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment. The position is frequently required to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 27, 2024
Full Time
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community-based settings. This position is part of Administrative Services, which ensures DCHS has the facilities, resources, and support necessary to provide the highest quality of service to clients, customers, and the community through planning, consultation, implementation, analysis, and review. Hear from staff about our workplace here. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This position provides administrative support to Behavioral Health teams and clinicians serving the public. The administratrive support technician is responsible for performing a variety of administrative tasks that require intermediate computer and interpersonal skills. Duties include, clerical, technical, using an Electronic Health Records (EHR) system to enter, validate and view client information associated with the services that are provided. Greeting and checking in Behavioral Health clients, answering phones, faxing, emailing and making appointments in EPIC, processing applications for service, updating demographics, insurance and billing; and communicating with other departments (Billing, Medical Records). This position will work in a fast-paced, multitasking environment that includes frequent contact with clients in person and on the phone. The incumbent will receive training and be expected to routinely complete knowledge checks to insure policies and procedures are accurately attained and sustained. Key Responsibilities: Establish and maintain effective working relationships with the public, Administration, and other employees at all times. Prioritize, organize and carry out assignments and special projects in a timely and professional fashion with basic supervision. Initiate and produce correspondence and documents in standardized formats using word-processing equipment. What You Will Bring: Knowledge of or experience with: General office procedures and methods. Modern office equipment and software including processing, spreadsheets, databases, and electronic mail. English language usage, grammar, spelling and punctuation. HIPAA requirements related to client health records. Skill in: Ability to participate in trainings for extended periods of time, retain information and demonstrate an ability to accurately implement policies and procedures with limited supervision. Maintain confidentiality. Proficiently operate a 10-key. Enter data and numerical information into a computer system with speed and accuracy, and maintain electronic records, files and databases Prepare detailed reports. Work independently as well as in a team setting. Communicate effectively both verbally and in writing. Work effectively in a multi-task environment with multiple deadlines. Be flexible in working at different locations and taking on necessary tasks as needed. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $3,808.51 to $5,103.81 per month for an 172.67 hour work month. Excellent benefit package when eligible. This union-represented position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications High school diploma or GED equivalent; AND two years of administrative support experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. Preference will be given for: Bilingual in English and Spanish. Knowledge of Microsoft Office products including WORD and EXCEL. Knowledge of EHR software, specifically the EPIC/OCHIN platform. Necessary Special Requirements The employment offer will be contingent upon pre-employment screening for criminal history and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). These screenings must be completed with satisfactory findings in order for a formal offer of employment to be extended. Physical Requirements Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment. The position is frequently required to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see, and lift up to 10 pounds. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 5/12/2024 11:59 PM Pacific
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 05, 2024
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Job Title: Customer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $38,684.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Customer Support Technician to assist OSCA users in their ability to utilize information technology programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting applications and software for all customers. The position resides within information technology services division. procedures. Other key responsibilities include: Fields incoming questions from end users public and use troubleshooting techniques to provide information and solutions Identifies system issues and communicates all instances where enhancements and issue resolution are required Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Desired skills and knowledge: Ability to prepare and interpret computer program documentation General knowledge of the operation of all infrastructure standard applications and technologies used within the judiciary Knowledge with operation of help desk-specific ticketing system Ability to analyze policies, procedures and operations, organize their component parts into system specifications, databases and/or programs and adapt them to an automated system Ability to communicate effectively Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year of experience in customer support. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 20, 2024
Full Time
Job Title: Customer Support Technician Where : Office of State Courts Administrator, Jefferson City, MO Full-time : 40 hours Starting Salary: $38,684.00 A career with the Office of State Courts Administrator will provide you the opportunity to work with a variety of exceptional, hardworking people and gain valuable work experiences. It takes many types of talent to advance the mission of the Missouri Judiciary and keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Customer Support Technician to assist OSCA users in their ability to utilize information technology programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting applications and software for all customers. The position resides within information technology services division. procedures. Other key responsibilities include: Fields incoming questions from end users public and use troubleshooting techniques to provide information and solutions Identifies system issues and communicates all instances where enhancements and issue resolution are required Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Desired skills and knowledge: Ability to prepare and interpret computer program documentation General knowledge of the operation of all infrastructure standard applications and technologies used within the judiciary Knowledge with operation of help desk-specific ticketing system Ability to analyze policies, procedures and operations, organize their component parts into system specifications, databases and/or programs and adapt them to an automated system Ability to communicate effectively Minimum qualifications: (The following statement represents the minimum education and experience which will be used to determine qualifications of applicants. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Equivalent combination of relevant education and experience may be substituted on a year for year basis.) Graduation from an accredited college or university with an Associate's degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year of experience in customer support. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
State of Nevada
Indian Springs, Nevada, United States
Announcement Number: 44936 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1- Part Time in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment; The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Do you currently hold or are willing to acquire a valid Nevada driver's license? 2) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44936 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1- Part Time in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment; The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Do you currently hold or are willing to acquire a valid Nevada driver's license? 2) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44936 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1- Part Time in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment; The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Do you currently hold or are willing to acquire a valid Nevada driver's license? 2) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44936 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1- Part Time in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment; The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Do you currently hold or are willing to acquire a valid Nevada driver's license? 2) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44936 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1- Part Time in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment; The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Do you currently hold or are willing to acquire a valid Nevada driver's license? 2) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44936 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1- Part Time in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment; The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Do you currently hold or are willing to acquire a valid Nevada driver's license? 2) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44933 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1 in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. 2) Do you currently hold or are willing to acquire a valid Nevada driver's license? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44933 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1 in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. 2) Do you currently hold or are willing to acquire a valid Nevada driver's license? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Boulder City, Nevada, United States
Announcement Number: 44933 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1 in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. 2) Do you currently hold or are willing to acquire a valid Nevada driver's license? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44933 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1 in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. 2) Do you currently hold or are willing to acquire a valid Nevada driver's license? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 44933 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1 in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. 2) Do you currently hold or are willing to acquire a valid Nevada driver's license? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Mar 08, 2024
Full Time
Announcement Number: 44933 Open to all qualified persons. Posted 10/25/2023 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Developmental Support Technicians supplement the work of qualified intellectual disabilities professionals and other professional staff in providing direct client care and support including participation in the formulation and implementation of treatment plans for clients. PER EXECUTIVE ORDER 2023-10, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 18th, 2023. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-10. You must respond to the minimum qualifications screening question to ensure that your application moves forward. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Aging and Disability Services Division (ADSD) is currently recruiting for Developmental Support Technician 1 in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the Desert Regional Center - Intermediate Care Facility (DRC-ICF). The incumbent will underfill the Developmental Support Technician 3 position and will advance to the next level in the series upon recommendation of the Appointing Authority, meeting the minimum qualifications and required coursework, and satisfactory performance. The incumbent's work is closely reviewed and monitored, and extensive on-the-job training is provided to ensure standards of care are met. This is a DIRECT CARE position - must assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing, and other basic activities of daily living; assist in movement and walking, and perform other duties as assigned. Incumbent will be required to work a variety of shifts, weekends, and holidays. The incumbent must obtain and maintain technician certification, CPR and a valid Nevada Driver's License. The incumbent will provide direct care to dually diagnosed individuals who have intellectual and/or developmental disabilities and related conditions such as Autism, Seizure Disorder, Cerebral Palsy, etc., in a 24-hour residential facility. Passion working with individuals with intellectual and/or developmental disabilities is a requirement of this position. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers and provides a positive working environment. The mission of ADSD is to provide leadership and advocacy in the planning, development and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and one year of experience involving public contact and which may have included providing care or guidance for children, elders or others; volunteer work in providing respite to caregivers; or leading youth groups; OR an equivalent combination of education and experience as described above. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. Working evenings, weekends, and/or holidays is required. Applicants must successfully complete a pre-employment physical and be free of active tuberculosis. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe any experience working or volunteering with children, elders, and/or vulnerable individuals. 2) Do you currently hold or are willing to acquire a valid Nevada driver's license? INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204