Los Angeles Metro
Los Angeles, California, United States
Basic Function Performs complex-level work in support of Metro's Small Business, Certification, Outreach, Project Labor Agreement/ Construction Careers Policy (PLA/CCP), and Labor Compliance Programs. Example Of Duties Monitors contracts for disadvantaged business enterprise (DBE), small business enterprise (SBE), and disabled veteran business enterprise (DVBE) and labor compliance Develops small business program participation goals for contracts to ensure compliance with regulations Presents DBE, SBE and DVBE information to contractors, subcontractors, small business owners, representative commissions, and interested community organizations as appropriate Facilitates, coordinates, and conducts various internal and external Metro outreach events and speakers, and creates and maintains participation schedules Serves as Metro representative on regional business outreach planning committees Represents department at internal and external meetings to clarify and discuss issues related to contract and labor compliance, certification, PLA/CCP or outreach programs Develops partnerships with public agency small business program representatives, DBE, SBE and DVBE trade associations to coordinate outreach events and keep up to date on small business community activities Conducts internal and external training workshops to convey changes in regulations Counsels participants on requirements of contract compliance, labor compliance, and certification, PLA/CCP and outreach programs; determines certification eligibility Gathers and reviews documents from applicants requesting certification and determines eligibility Conducts desk audits and onsite interviews to verify information Attends appeals hearings to respond to issues raised by the panel and ensure due process to denied applicants Assesses Prime Contractors final compliance with small business, PLA/CCP and prevailing wage requirements, and conducts contract closeouts Conducts pre-bid and pre-construction conferences to educate and inform contractors and subcontractors of compliance requirements and enforcement Responds to public inquiries about upcoming bids Monitors contracts for DBE, SBE, DVBE and labor compliance Monitors and audits contractor payroll to ensure compliance with labor wage requirements Advises and counsels management and procurement staff on complaints received regarding goal attainment and wage payment Conducts investigative activity to resolve open worker complaints and other identified prevailing wage violations Develops and maintains corporate sponsorships with small business organizations Establishes and maintains budget for education and outreach opportunities Develops departmental marketing materials Prepares articles for Metro′s newsletters, website and Executive briefing notes Prepares reports and various other correspondence Provides guidance and assistance to new or entry-level employees Leads team of assigned employees and monitors activities Coordinates internal and external outreach events and speakers for Metro Workshops and Trainings Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Public Administration or a related field Experience Three years of relevant experience implementing contract compliance, labor compliance, certification, PLA/CCP or outreach programs; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions American Contract Compliance Association′s Certified Compliance Administrator (CCA) preferred Perform Commercially Useful Function (CUF) reviews at job sites or office of small business, as required Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience implementing or administering Disadvantaged Business Enterprise (DBE) and Small Business Enterprise (SBE) programs. Experience establishing goal setting for Small Business Enterprise (SBE) programs. Experience monitoring contract compliance and subcontract administration. Experience utilizing compliance management software such as B2Gnow or similar software. Knowledge: Theories, principles, and practices of compliance or outreach program administration Applicable local, state, and federal laws, rules, and regulations pertaining contract compliance or outreach program implementation Investigative and interview techniques Theories and practices of effective communication, including public speaking techniques Business software applications such as Microsoft Office Suite, including Outlook Skills: Facilitating Metro business outreach events and database Developing partnerships with public agency small business program representatives and DBE, SBE and DVBE trade associations Developing departmental marketing materials, newsletters, website and correspondence Analyzing situations, identifying problems, and recommending solutions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Abilities: Lead team of assigned workers and monitor activities Compile and analyze complex data Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Prepare comprehensive reports and correspondence Represent Metro before the public Travel to offsite locations Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AT) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 29-APR-24
Apr 09, 2024
Full Time
Basic Function Performs complex-level work in support of Metro's Small Business, Certification, Outreach, Project Labor Agreement/ Construction Careers Policy (PLA/CCP), and Labor Compliance Programs. Example Of Duties Monitors contracts for disadvantaged business enterprise (DBE), small business enterprise (SBE), and disabled veteran business enterprise (DVBE) and labor compliance Develops small business program participation goals for contracts to ensure compliance with regulations Presents DBE, SBE and DVBE information to contractors, subcontractors, small business owners, representative commissions, and interested community organizations as appropriate Facilitates, coordinates, and conducts various internal and external Metro outreach events and speakers, and creates and maintains participation schedules Serves as Metro representative on regional business outreach planning committees Represents department at internal and external meetings to clarify and discuss issues related to contract and labor compliance, certification, PLA/CCP or outreach programs Develops partnerships with public agency small business program representatives, DBE, SBE and DVBE trade associations to coordinate outreach events and keep up to date on small business community activities Conducts internal and external training workshops to convey changes in regulations Counsels participants on requirements of contract compliance, labor compliance, and certification, PLA/CCP and outreach programs; determines certification eligibility Gathers and reviews documents from applicants requesting certification and determines eligibility Conducts desk audits and onsite interviews to verify information Attends appeals hearings to respond to issues raised by the panel and ensure due process to denied applicants Assesses Prime Contractors final compliance with small business, PLA/CCP and prevailing wage requirements, and conducts contract closeouts Conducts pre-bid and pre-construction conferences to educate and inform contractors and subcontractors of compliance requirements and enforcement Responds to public inquiries about upcoming bids Monitors contracts for DBE, SBE, DVBE and labor compliance Monitors and audits contractor payroll to ensure compliance with labor wage requirements Advises and counsels management and procurement staff on complaints received regarding goal attainment and wage payment Conducts investigative activity to resolve open worker complaints and other identified prevailing wage violations Develops and maintains corporate sponsorships with small business organizations Establishes and maintains budget for education and outreach opportunities Develops departmental marketing materials Prepares articles for Metro′s newsletters, website and Executive briefing notes Prepares reports and various other correspondence Provides guidance and assistance to new or entry-level employees Leads team of assigned employees and monitors activities Coordinates internal and external outreach events and speakers for Metro Workshops and Trainings Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Public Administration or a related field Experience Three years of relevant experience implementing contract compliance, labor compliance, certification, PLA/CCP or outreach programs; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions American Contract Compliance Association′s Certified Compliance Administrator (CCA) preferred Perform Commercially Useful Function (CUF) reviews at job sites or office of small business, as required Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience implementing or administering Disadvantaged Business Enterprise (DBE) and Small Business Enterprise (SBE) programs. Experience establishing goal setting for Small Business Enterprise (SBE) programs. Experience monitoring contract compliance and subcontract administration. Experience utilizing compliance management software such as B2Gnow or similar software. Knowledge: Theories, principles, and practices of compliance or outreach program administration Applicable local, state, and federal laws, rules, and regulations pertaining contract compliance or outreach program implementation Investigative and interview techniques Theories and practices of effective communication, including public speaking techniques Business software applications such as Microsoft Office Suite, including Outlook Skills: Facilitating Metro business outreach events and database Developing partnerships with public agency small business program representatives and DBE, SBE and DVBE trade associations Developing departmental marketing materials, newsletters, website and correspondence Analyzing situations, identifying problems, and recommending solutions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Abilities: Lead team of assigned workers and monitor activities Compile and analyze complex data Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Prepare comprehensive reports and correspondence Represent Metro before the public Travel to offsite locations Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AT) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 29-APR-24
Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (Clerical Support) (SC - Instructional Support and Teaching Innovations (ISTI) Division) Job Category: NBU Job Opening Date: April 18, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: To provide clerical support for a grant-funded professional development project. Housed within the Instructional Support and Teaching Innovations (ISTI) Division. The incumbent will support the faculty coordinators and project director in all programmatic activities including outreach, recruitment, special event planning, faculty stipend management and other administrative duties specific to program activities. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Perform a variety of clerical, technical, and administrative support duties. 2. Assist the supervisor in meeting reporting requirements, functional responsibilities, and research objectives; assure the timely completion of work in accordance with established policies, procedures, and standards. 3. Utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; coordinate activities with other divisions and departments. 4. Facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding administrator's area of assignment; prepare preliminary responses to correspondence for administrator's approval. 5. Attend meetings and take notes or record proceedings; prepare and distribute agendas, background materials, and minutes, as appropriate. 6. Track budget activity and resolve budget issues and problems; process budget/expense transfers; prepare purchase requisitions, check requests, contracts, and claims for reimbursement of special funds related to assignment. 7. Order office supplies and materials as directed; assure their timely receipt and storage; assure proper functioning of office equipment. 8. Answer telephones and respond to routine questions and requests for information from administrative, management, academic, and/or classified staff and the general public; communicate information in person or by telephone where judgment, knowledge, and interpretation of policies and procedures are necessary. 9. Train and provide work direction to assigned student workers, clerical assistants, and other staff as assigned. 10. Establish and maintain complex, interrelated filing systems including confidential files; collect, compile, and record narrative, statistical, and financial data and other information; research and verify information as requested. 11. Type, format, proofread, duplicate, and distribute a wide variety of correspondence, reports, notices, schedules, lists, forms, and other materials according to established procedures, policies, and standards; type from rough draft, verbal instructions, or transcribing machine recordings; compose correspondence related to area of assignment. 12. Receive mail and identify and refer matters to the administrator in order of priority. 13. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. 14. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. 15. When assigned to an instructional division: may assist in the development of the schedule of classes; may participate in the process for the development of new courses/curriculum and/or program offerings and assist in keeping current programs up-to-date; may assist in coordinating the use of facilities assigned to the division; may assist with the process to audit and facilitate submission of grades and attendance records in accordance with guidelines and time schedules to meet established deadlines. 16. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of business letter writing. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices and procedures of fiscal, statistical, and administrative record keeping. Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Basic mathematical concepts. Basic research methods and techniques. Work organization and basic office management principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned division and/or department as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Perform a range of administrative, secretarial, and clerical duties involving the use of independent judgment and personal initiative. Compile information and write reports, business correspondence, and procedure manuals using correct English usage, grammar, spelling, punctuation and vocabulary. Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Type or enter data at a speed necessary for successful job performance. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Research, compile, analyze, and interpret data. Prepare a variety of clear and concise administrative and financial records. Implement and maintain filing systems. Independently compose and prepare routine correspondence and memoranda. Train and provide work direction to others. Establish, review, and revise office work priorities. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work effectively with minimal supervision. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS ANDWORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 19, 2024
Part Time
Title: Project Specialist (Clerical Support) (SC - Instructional Support and Teaching Innovations (ISTI) Division) Job Category: NBU Job Opening Date: April 18, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: To provide clerical support for a grant-funded professional development project. Housed within the Instructional Support and Teaching Innovations (ISTI) Division. The incumbent will support the faculty coordinators and project director in all programmatic activities including outreach, recruitment, special event planning, faculty stipend management and other administrative duties specific to program activities. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Perform a variety of clerical, technical, and administrative support duties. 2. Assist the supervisor in meeting reporting requirements, functional responsibilities, and research objectives; assure the timely completion of work in accordance with established policies, procedures, and standards. 3. Utilize electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments; coordinate and arrange meetings; coordinate activities with other divisions and departments. 4. Facilitate communications between assigned supervisor, other administrators, students, academic and classified staff, other offices, educational institutions, public agencies, and the general public; interact and relay information, questions, and decisions regarding administrator's area of assignment; prepare preliminary responses to correspondence for administrator's approval. 5. Attend meetings and take notes or record proceedings; prepare and distribute agendas, background materials, and minutes, as appropriate. 6. Track budget activity and resolve budget issues and problems; process budget/expense transfers; prepare purchase requisitions, check requests, contracts, and claims for reimbursement of special funds related to assignment. 7. Order office supplies and materials as directed; assure their timely receipt and storage; assure proper functioning of office equipment. 8. Answer telephones and respond to routine questions and requests for information from administrative, management, academic, and/or classified staff and the general public; communicate information in person or by telephone where judgment, knowledge, and interpretation of policies and procedures are necessary. 9. Train and provide work direction to assigned student workers, clerical assistants, and other staff as assigned. 10. Establish and maintain complex, interrelated filing systems including confidential files; collect, compile, and record narrative, statistical, and financial data and other information; research and verify information as requested. 11. Type, format, proofread, duplicate, and distribute a wide variety of correspondence, reports, notices, schedules, lists, forms, and other materials according to established procedures, policies, and standards; type from rough draft, verbal instructions, or transcribing machine recordings; compose correspondence related to area of assignment. 12. Receive mail and identify and refer matters to the administrator in order of priority. 13. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. 14. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. 15. When assigned to an instructional division: may assist in the development of the schedule of classes; may participate in the process for the development of new courses/curriculum and/or program offerings and assist in keeping current programs up-to-date; may assist in coordinating the use of facilities assigned to the division; may assist with the process to audit and facilitate submission of grades and attendance records in accordance with guidelines and time schedules to meet established deadlines. 16. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of business letter writing. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices and procedures of fiscal, statistical, and administrative record keeping. Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Basic mathematical concepts. Basic research methods and techniques. Work organization and basic office management principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned division and/or department as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Perform a range of administrative, secretarial, and clerical duties involving the use of independent judgment and personal initiative. Compile information and write reports, business correspondence, and procedure manuals using correct English usage, grammar, spelling, punctuation and vocabulary. Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Type or enter data at a speed necessary for successful job performance. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Research, compile, analyze, and interpret data. Prepare a variety of clear and concise administrative and financial records. Implement and maintain filing systems. Independently compose and prepare routine correspondence and memoranda. Train and provide work direction to others. Establish, review, and revise office work priorities. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work effectively with minimal supervision. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS ANDWORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. During the probationary period, the incumbent will be required to report full-time to the office. Telework options may be considered upon completion of probation. Under the general direction of the Staff Services Manager I, of the Program Design and Implementation (PDI) Unit within the Division of State Financial Assistance (DSFA), the Housing and Community Development Representative (HCDR) II will work on program design and implementation of state-funded housing programs within the priority policy area of Climate Change. The HCDR II is responsible for independently planning and implementing DSFA programs including the drafting program guidelines, preparing complex Notices of Funding Availability (NOFAs) and applications, along with the varied day-to-day activities associated with technical assistance, application review, scoring, underwriting, award of funds, and preparation of the Standard Agreement. You will find additional information about the job in the Duty Statement . Working Conditions Up to 15% overnight travel throughout the state may be required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428105 Position #(s): 401-283-8962-XXX 401-283-8962-009 Working Title: Telework Option - Hybrid - Underwriting Representative II Classification: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II $5,967.00 - $7,474.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. https://www.hcd.ca.gov/ Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Please describe your housing, finance and/or underwriting work experience, including time and descriptions of tasks, that would assist in your success as a Housing Representative. How would this qualify you with assisting in qualifications listed for this recruitment? Please describe a time where you had multiple competing priorities that you were tasked to resolve and the steps you took to achieve a successful outcome. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC-428105 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC-428105 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience with financial and housing analysis Experience communicating clearly and efficiently. Experience with implementing policies and programs Ability to learn in a short period of time, and in a fast-paced environment. Ability to work independently and as part of a team. Ability to organize information and prioritize tasks. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit JC 428105 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: April Partington (916) 708-0617 April.partington@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/29/2024
Apr 20, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. During the probationary period, the incumbent will be required to report full-time to the office. Telework options may be considered upon completion of probation. Under the general direction of the Staff Services Manager I, of the Program Design and Implementation (PDI) Unit within the Division of State Financial Assistance (DSFA), the Housing and Community Development Representative (HCDR) II will work on program design and implementation of state-funded housing programs within the priority policy area of Climate Change. The HCDR II is responsible for independently planning and implementing DSFA programs including the drafting program guidelines, preparing complex Notices of Funding Availability (NOFAs) and applications, along with the varied day-to-day activities associated with technical assistance, application review, scoring, underwriting, award of funds, and preparation of the Standard Agreement. You will find additional information about the job in the Duty Statement . Working Conditions Up to 15% overnight travel throughout the state may be required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428105 Position #(s): 401-283-8962-XXX 401-283-8962-009 Working Title: Telework Option - Hybrid - Underwriting Representative II Classification: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II $5,967.00 - $7,474.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. https://www.hcd.ca.gov/ Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Please describe your housing, finance and/or underwriting work experience, including time and descriptions of tasks, that would assist in your success as a Housing Representative. How would this qualify you with assisting in qualifications listed for this recruitment? Please describe a time where you had multiple competing priorities that you were tasked to resolve and the steps you took to achieve a successful outcome. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC-428105 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC-428105 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience with financial and housing analysis Experience communicating clearly and efficiently. Experience with implementing policies and programs Ability to learn in a short period of time, and in a fast-paced environment. Ability to work independently and as part of a team. Ability to organize information and prioritize tasks. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit JC 428105 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: April Partington (916) 708-0617 April.partington@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/29/2024
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Admissions and Records Specialist I (Sub) Job Category: NBU Job Opening Date: April 08, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under supervision from assigned supervisory or management staff, performs a variety of routine technical and clerical duties in support of the Admissions and Records functions including in the areas of student registration and admissions and records data and information input, retrieval, and maintenance; and responds to questions and requests for information from students, staff, and the general public received by phone, e-mail, or in-person. DISTINGUISHING CHARACTERISTICS Classifications within the Admissions and Records Specialist series are distinguished from each other by the diversity and complexity of assigned duties and level of responsibility. Positions assigned to the Admissions and Records Specialist I level perform the more routine/less complex duties that are of a more limited scope than those assigned to positions at higher levels within the series including assisting students in filing various forms. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Respond to telephone, email, and personal inquiries regarding registration, application, residency, high school permits, telephone and internet registration and applications, transcripts, and course schedules; disperse forms and answer general information questions; refer complex questions to higher-level admissions and records staff. Receive application forms; review for accuracy; input into computer terminal; assign identification number; schedule appointments. Accept transcripts, verification forms, reclass of residency forms, and related forms; receive special petition forms including general petitions, illegal repeat forms, readmission after dismissal forms, applications for certificates or Associate degree, and other forms; process special request for registration; accept and process student data changes. Make matriculation appointments and refer questions regarding the matriculation process and testing results to the Matriculation Office. Assist students in filling out transcript request forms, add/drop cards, petitions, grade requests, and other Admissions and Records forms; input information into computer terminal. Collect fees; input/post charges, cash/check/bankcard transactions/payments, and other information to student accounts; issue receipts; close out and balance registers; prepare monies for bank deposit by reconciling funds and closing accounting pages. Process on-line registration, drops, and adds; respond to inquiries made through the web pages. Monitor enrollment of courses; notify students of filled, canceled, or changed classes. Receive grades and grade changes from instructors. Process, scan, and input student documents into the document imaging management system; prioritize the scanning of documents; separate documents by type and prepare documents for scanning; scan, index, and post documents and information including applications, residency documentation, incoming transcripts, high school permits, evaluations, petitions, test scores, and other documents; review scanned materials for accuracy and clarity; file or dispose of documents when posted; troubleshoot basic system problems as necessary. Retrieve, open, sort, and distribute mail for the department; respond to inquiries related Order, stock, and maintain office supplies including needed forms; file and stock class schedules, applications, data change forms, add and drop forms, and related forms; maintain counter inventory sheets. May assist in the training of new specialists in various procedures including counter, scanning, and related procedures and processes. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of record keeping. Basic principles and practices used to establish and maintain files and information retrieval systems. Basic principles and techniques used in public relations including methods and techniques of proper counter, receptionist, and telephone etiquette. Basic mathematical concepts. Basic accounting procedures. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Learn the methods and standards used in processing College paperwork. Perform a variety of office support and clerical duties and activities of a general and specialized nature for an assigned office. Respond to requests and inquiries from students, staff, or the general public; effectively present information in person or on the telephone to students, staff, or the public. Balance accounting ledgers and prepare monies for deposit. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing and record-keeping systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized office-related training or course work. Experience: Two years of general clerical experience including one year of customer service experience involving the operation of a computer. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $24.86/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 09, 2024
Part Time
Title: Admissions and Records Specialist I (Sub) Job Category: NBU Job Opening Date: April 08, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under supervision from assigned supervisory or management staff, performs a variety of routine technical and clerical duties in support of the Admissions and Records functions including in the areas of student registration and admissions and records data and information input, retrieval, and maintenance; and responds to questions and requests for information from students, staff, and the general public received by phone, e-mail, or in-person. DISTINGUISHING CHARACTERISTICS Classifications within the Admissions and Records Specialist series are distinguished from each other by the diversity and complexity of assigned duties and level of responsibility. Positions assigned to the Admissions and Records Specialist I level perform the more routine/less complex duties that are of a more limited scope than those assigned to positions at higher levels within the series including assisting students in filing various forms. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Respond to telephone, email, and personal inquiries regarding registration, application, residency, high school permits, telephone and internet registration and applications, transcripts, and course schedules; disperse forms and answer general information questions; refer complex questions to higher-level admissions and records staff. Receive application forms; review for accuracy; input into computer terminal; assign identification number; schedule appointments. Accept transcripts, verification forms, reclass of residency forms, and related forms; receive special petition forms including general petitions, illegal repeat forms, readmission after dismissal forms, applications for certificates or Associate degree, and other forms; process special request for registration; accept and process student data changes. Make matriculation appointments and refer questions regarding the matriculation process and testing results to the Matriculation Office. Assist students in filling out transcript request forms, add/drop cards, petitions, grade requests, and other Admissions and Records forms; input information into computer terminal. Collect fees; input/post charges, cash/check/bankcard transactions/payments, and other information to student accounts; issue receipts; close out and balance registers; prepare monies for bank deposit by reconciling funds and closing accounting pages. Process on-line registration, drops, and adds; respond to inquiries made through the web pages. Monitor enrollment of courses; notify students of filled, canceled, or changed classes. Receive grades and grade changes from instructors. Process, scan, and input student documents into the document imaging management system; prioritize the scanning of documents; separate documents by type and prepare documents for scanning; scan, index, and post documents and information including applications, residency documentation, incoming transcripts, high school permits, evaluations, petitions, test scores, and other documents; review scanned materials for accuracy and clarity; file or dispose of documents when posted; troubleshoot basic system problems as necessary. Retrieve, open, sort, and distribute mail for the department; respond to inquiries related Order, stock, and maintain office supplies including needed forms; file and stock class schedules, applications, data change forms, add and drop forms, and related forms; maintain counter inventory sheets. May assist in the training of new specialists in various procedures including counter, scanning, and related procedures and processes. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Principles, practices, and procedures of record keeping. Basic principles and practices used to establish and maintain files and information retrieval systems. Basic principles and techniques used in public relations including methods and techniques of proper counter, receptionist, and telephone etiquette. Basic mathematical concepts. Basic accounting procedures. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Learn the methods and standards used in processing College paperwork. Perform a variety of office support and clerical duties and activities of a general and specialized nature for an assigned office. Respond to requests and inquiries from students, staff, or the general public; effectively present information in person or on the telephone to students, staff, or the public. Balance accounting ledgers and prepare monies for deposit. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing and record-keeping systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized office-related training or course work. Experience: Two years of general clerical experience including one year of customer service experience involving the operation of a computer. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $24.86/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Marketing and Communications Specialist (Substitute) Job Category: NBU Job Opening Date: January 29, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision by an appropriate level manager or administrator, performs a variety of activities designed to promote the college and its academic programs, student services, art performances, events, and the accomplishments of faculty, students, and staff. Contributes to the operations of the marketing and communications department and provides highly complex staff assistance in the development of marketing and communications strategies and materials for the college, district, and community at large. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Develop and implement marketing and communications activities and functions including publicity, advertising, and promotional plans and strategies. Participate in developing and evaluating communications and marketing goals, objectives, policies, and procedures; implement resulting policies and procedures. Write, layout, edit and/or coordinate content and the publication of a variety of newsletters, press releases, publications, feature articles, and campus-wide announcements; coordinate information released to the press and broadcast media. Write and place content on college website(s) and social media platforms. Develop and coordinate, with administrative and academic staff, the distribution of a variety of college publications and promotional literature, including flyers, brochures, ads, calendars, and other marketing materials; provide advice and assistance regarding publications and materials development. Write and layout content for ads on college electronic marquees; send information to be displayed to appropriate administrator; ensure information is displayed correctly. Perform a variety of duties related to promoting programs and events on the college website including writing, laying out, and programming ads on college website; meet with college web designer and coordinate the placement of content and images to college website. Coordinate with television staff the shooting of video footage as necessary; ensure information is displayed correctly. Schedule interviews between performing artists and members of the press; conduct interviews with guests, as necessary. Promote college news and events, including performing and visual arts events and programs, respond to media questions. Respond to questions and inquiries from members of the general public, the media, and outside institutions and organizations; provide information within area of responsibility; resolve complaints in an efficient and timely manner. Participate in events designed to promote the college. Take photos at events and as needed for marketing and communications projects. Coordinate with contract photographers, faculty, and staff to schedule photo shoots, secure photos and disseminate to colleagues and the media as appropriate. Use email marketing and mass notification platforms to send campus-wide messages, assist in creating and maintaining a variety of databases; review and update faculty, staff, and student bios; archive information as appropriate. Serve as staff on appropriate committees and attend and participate in meetings, workshops, and conferences; provide information within area of responsibility; maintain awareness of new trends and developments in the field of marketing and communications; incorporate new developments as appropriate. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles and practices of communications, marketing, and media relations. Journalistic writing and reporting techniques. Principles and procedures of production journalism. Principles and practices of public information program development and implementation. Principles, practices, and techniques of distributing information for mass media communications. Principles of copy writing, layout and design, and web content management. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Create and maintain online databases. Internet operations including basic web site maintenance. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; basic principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to area of assignment. Goals and objectives of the assigned project or program area. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to temporary staff and student workers. Ability to: Assist in developing, implementing, and evaluating communications and marketing goals, objectives, policies, and procedures. Develop and write accurate and effective news releases, articles, and announcements. Develop, write, and coordinate the production of publications and promotional materials in an effective and appropriate manner. Operate a digital camera & manipulate digital images. Interpret and apply college policies and procedures. Identify and market one or more aspects of an event. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on issues in area of responsibility. Communicate clearly and concisely, both orally and in writing in English; use correct, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and ef Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Travel to off-site events, or work evenings/weekends as required. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially and collaboratively; work independently in the absence of supervision. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, communications, public relations, or a related field. Experience: Two years of increasingly responsible experience in a combination of communications, marketing, journalism, or public relations experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $34.34/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Marketing and Communications Specialist (Substitute) Job Category: NBU Job Opening Date: January 29, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision by an appropriate level manager or administrator, performs a variety of activities designed to promote the college and its academic programs, student services, art performances, events, and the accomplishments of faculty, students, and staff. Contributes to the operations of the marketing and communications department and provides highly complex staff assistance in the development of marketing and communications strategies and materials for the college, district, and community at large. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Develop and implement marketing and communications activities and functions including publicity, advertising, and promotional plans and strategies. Participate in developing and evaluating communications and marketing goals, objectives, policies, and procedures; implement resulting policies and procedures. Write, layout, edit and/or coordinate content and the publication of a variety of newsletters, press releases, publications, feature articles, and campus-wide announcements; coordinate information released to the press and broadcast media. Write and place content on college website(s) and social media platforms. Develop and coordinate, with administrative and academic staff, the distribution of a variety of college publications and promotional literature, including flyers, brochures, ads, calendars, and other marketing materials; provide advice and assistance regarding publications and materials development. Write and layout content for ads on college electronic marquees; send information to be displayed to appropriate administrator; ensure information is displayed correctly. Perform a variety of duties related to promoting programs and events on the college website including writing, laying out, and programming ads on college website; meet with college web designer and coordinate the placement of content and images to college website. Coordinate with television staff the shooting of video footage as necessary; ensure information is displayed correctly. Schedule interviews between performing artists and members of the press; conduct interviews with guests, as necessary. Promote college news and events, including performing and visual arts events and programs, respond to media questions. Respond to questions and inquiries from members of the general public, the media, and outside institutions and organizations; provide information within area of responsibility; resolve complaints in an efficient and timely manner. Participate in events designed to promote the college. Take photos at events and as needed for marketing and communications projects. Coordinate with contract photographers, faculty, and staff to schedule photo shoots, secure photos and disseminate to colleagues and the media as appropriate. Use email marketing and mass notification platforms to send campus-wide messages, assist in creating and maintaining a variety of databases; review and update faculty, staff, and student bios; archive information as appropriate. Serve as staff on appropriate committees and attend and participate in meetings, workshops, and conferences; provide information within area of responsibility; maintain awareness of new trends and developments in the field of marketing and communications; incorporate new developments as appropriate. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles and practices of communications, marketing, and media relations. Journalistic writing and reporting techniques. Principles and procedures of production journalism. Principles and practices of public information program development and implementation. Principles, practices, and techniques of distributing information for mass media communications. Principles of copy writing, layout and design, and web content management. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Create and maintain online databases. Internet operations including basic web site maintenance. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; basic principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to area of assignment. Goals and objectives of the assigned project or program area. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to temporary staff and student workers. Ability to: Assist in developing, implementing, and evaluating communications and marketing goals, objectives, policies, and procedures. Develop and write accurate and effective news releases, articles, and announcements. Develop, write, and coordinate the production of publications and promotional materials in an effective and appropriate manner. Operate a digital camera & manipulate digital images. Interpret and apply college policies and procedures. Identify and market one or more aspects of an event. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on issues in area of responsibility. Communicate clearly and concisely, both orally and in writing in English; use correct, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and ef Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Travel to off-site events, or work evenings/weekends as required. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially and collaboratively; work independently in the absence of supervision. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, communications, public relations, or a related field. Experience: Two years of increasingly responsible experience in a combination of communications, marketing, journalism, or public relations experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $34.34/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation is hiring people for part-time, year-round jobs in the Recreation Division. Job Appointment: Casual, Part-time Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Multiple locations Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: The Community Music Center (CMC) has provided opportunities for the community to learn about, make, and enjoy music for over 60 years and is in SE Portland. CMC's partner in East Portland is the Center Powered by Y.O.U.T.H. (Youth Organized and United to Help), a non-profit dedicated to serving black and brown youth. The Multnomah Arts Center (MAC), one of the largest comprehensive community arts centers for visual, performing, and literary arts in the nation, has served the community for nearly 50 years from its SW Portland location. MAC also provides programs in various locations in East Portland to increase access to arts education through MAC Community Engagement. Both CMC and MAC provide high quality instruction in the arts to all interested persons regardless of ability, age, race, religion, ethnic origin, or financial means, and are part of Portland Parks & Recreation's Arts, Culture and Special Events division. While there may not be a position open in your teaching area at the time you apply, we are interested to learn of your ability to work with us now or in the future. You will only be contacted if there is a position open matches with the information you submit in your application. Positions include: Specialized Arts Instructors Instructor II Attendant Customer Service Representative Find out more below about the job types, locations, hours and pay ranges. PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position: Specialized Arts Instructor Specialized Arts Instructors gather, share, and inspire, creating a safe space of belonging for participants to tell their story and grow in ability, creativity, and expression . They prepare and provide individual lessons, classes, or other activities for specialized arts & music programs for any age group (see “Types of Instruction”, below). All instructors create a welcoming atmosphere, engage with park and facility guests, provides excellent customer service and are a resource for PP&R information. The position maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. The employee monitors participation and completes needed paperwork and record keeping and may be required to clean equipment and high-touch surfaces in the classroom. Specialized Arts Instructor Types of Instruction: All artistic practices, including culturally specific styles and genres, will be considered. Current instruction includes music classes, ensembles & choirs, private & group music lessons, dance, theatre, drawing, painting, ceramics, metalsmithing, printmaking, book arts, woodworking, textiles, photography, and literary arts. Locations: Community Music Center (music only), Multnomah Arts Center (all arts instruction areas) and MAC Community Engagement locations around Portland (all arts instruction areas). Shift Times: All operating hours. Requirements: Specialized Arts Instructors must meet the requirements below: Minimum of 500 hours of prior teaching experience Have had significant relevant professional learning/development. Be considered by peers to be ready to teach a specialized or culturally specific art form. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instrumental instruction for a variety of music activities in group and individual instruction settings, including music theory, guitar, piano, audio recording, beat-making, MIDI and DAW with proficiency in Logic and Ableton Live. Locations: CMC at Center Powered by Y.O.U.TH 16126 SE Stark St Shift Range: All operating hours. Ages: Instructor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Specialized Arts Instructor $30.00 - $38.00 (entry is $30.00-$35.00 based on experience) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. RECREATION ASSOCIATE - ATTENDANT Position: Attendant - This position is union represented. Attendants monitor drop-in recreation activities or events in area of assignment. The position creates welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource to the public for PP&R information. The employee maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. The employee monitors participation and completes needed paperwork and record keeping. Attendant - Event Hosts Hosts create a welcoming atmosphere. Event hosts facilitate event set-up and clean-up and physically move equipment from space to space inside the facility and outdoors if applicable. Open and/or close and secure classroom or building. Works independently to monitor use of space and needs of guests. Is proactive in addressing potential safety, concerns, and upholds the PP&R code of conduct. Basic knowledge of arts/music equipment needed, relevant to work site/area. Location: Community Music Center Shift Ranges: Can include weekday and weekend mornings, afternoon, and evenings. Ages: Attendant (Must be 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position: Customer Service Representative - This position is union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. General relevant knowledge of arts/music is important for Arts Center representatives. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including art studios. Additionally, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning, activity equipment set-up and storage, and maintaining the facility throughout the day. Locations: Community Music Center, Multnomah Arts Center Shift Ranges: Can include weekday and weekend mornings, afternoon, and evenings. Ages: Customer Service Representative (Must be 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. Positions are not eligible for benefits. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information Cierra Maceo Recruiter Cierra.Maceo@portlandoregon.gov Return to the Top. To Qualify The following minimum qualifications required for these positions are: Ability to promote a welcoming and friendly atmosphere. Knowledge of assigned recreation area. Ability to communicate effectively with diverse groups of people. Ability to recognize and respond to safety and emergency situations. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veterans preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. To learn about Veterans preference, click here. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal and professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer Return to the Top. This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation is hiring people for part-time, year-round jobs in the Recreation Division. Job Appointment: Casual, Part-time Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Multiple locations Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: The Community Music Center (CMC) has provided opportunities for the community to learn about, make, and enjoy music for over 60 years and is in SE Portland. CMC's partner in East Portland is the Center Powered by Y.O.U.T.H. (Youth Organized and United to Help), a non-profit dedicated to serving black and brown youth. The Multnomah Arts Center (MAC), one of the largest comprehensive community arts centers for visual, performing, and literary arts in the nation, has served the community for nearly 50 years from its SW Portland location. MAC also provides programs in various locations in East Portland to increase access to arts education through MAC Community Engagement. Both CMC and MAC provide high quality instruction in the arts to all interested persons regardless of ability, age, race, religion, ethnic origin, or financial means, and are part of Portland Parks & Recreation's Arts, Culture and Special Events division. While there may not be a position open in your teaching area at the time you apply, we are interested to learn of your ability to work with us now or in the future. You will only be contacted if there is a position open matches with the information you submit in your application. Positions include: Specialized Arts Instructors Instructor II Attendant Customer Service Representative Find out more below about the job types, locations, hours and pay ranges. PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position: Specialized Arts Instructor Specialized Arts Instructors gather, share, and inspire, creating a safe space of belonging for participants to tell their story and grow in ability, creativity, and expression . They prepare and provide individual lessons, classes, or other activities for specialized arts & music programs for any age group (see “Types of Instruction”, below). All instructors create a welcoming atmosphere, engage with park and facility guests, provides excellent customer service and are a resource for PP&R information. The position maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. The employee monitors participation and completes needed paperwork and record keeping and may be required to clean equipment and high-touch surfaces in the classroom. Specialized Arts Instructor Types of Instruction: All artistic practices, including culturally specific styles and genres, will be considered. Current instruction includes music classes, ensembles & choirs, private & group music lessons, dance, theatre, drawing, painting, ceramics, metalsmithing, printmaking, book arts, woodworking, textiles, photography, and literary arts. Locations: Community Music Center (music only), Multnomah Arts Center (all arts instruction areas) and MAC Community Engagement locations around Portland (all arts instruction areas). Shift Times: All operating hours. Requirements: Specialized Arts Instructors must meet the requirements below: Minimum of 500 hours of prior teaching experience Have had significant relevant professional learning/development. Be considered by peers to be ready to teach a specialized or culturally specific art form. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instrumental instruction for a variety of music activities in group and individual instruction settings, including music theory, guitar, piano, audio recording, beat-making, MIDI and DAW with proficiency in Logic and Ableton Live. Locations: CMC at Center Powered by Y.O.U.TH 16126 SE Stark St Shift Range: All operating hours. Ages: Instructor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Specialized Arts Instructor $30.00 - $38.00 (entry is $30.00-$35.00 based on experience) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. RECREATION ASSOCIATE - ATTENDANT Position: Attendant - This position is union represented. Attendants monitor drop-in recreation activities or events in area of assignment. The position creates welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource to the public for PP&R information. The employee maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. The employee monitors participation and completes needed paperwork and record keeping. Attendant - Event Hosts Hosts create a welcoming atmosphere. Event hosts facilitate event set-up and clean-up and physically move equipment from space to space inside the facility and outdoors if applicable. Open and/or close and secure classroom or building. Works independently to monitor use of space and needs of guests. Is proactive in addressing potential safety, concerns, and upholds the PP&R code of conduct. Basic knowledge of arts/music equipment needed, relevant to work site/area. Location: Community Music Center Shift Ranges: Can include weekday and weekend mornings, afternoon, and evenings. Ages: Attendant (Must be 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position: Customer Service Representative - This position is union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. General relevant knowledge of arts/music is important for Arts Center representatives. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including art studios. Additionally, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning, activity equipment set-up and storage, and maintaining the facility throughout the day. Locations: Community Music Center, Multnomah Arts Center Shift Ranges: Can include weekday and weekend mornings, afternoon, and evenings. Ages: Customer Service Representative (Must be 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. Positions are not eligible for benefits. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information Cierra Maceo Recruiter Cierra.Maceo@portlandoregon.gov Return to the Top. To Qualify The following minimum qualifications required for these positions are: Ability to promote a welcoming and friendly atmosphere. Knowledge of assigned recreation area. Ability to communicate effectively with diverse groups of people. Ability to recognize and respond to safety and emergency situations. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veterans preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. To learn about Veterans preference, click here. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal and professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer Return to the Top. This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
Associate Dean School of Business and Public Administration (Internal to CSU only) California State University, Bakersfield invites applications for the position of Associate Dean of the School of Business and Public Administration (BPA). The person selected for this position reports to the Dean of BPA and assists the Dean in leading the departments and programs to carry out the school’s mission and goals in alignment with CSUB’s strategic plan. The Associate Dean collaborates with the Department Chairs and Program Directors, School staff and faculty, and other University administrators to achieve common goals and outcomes. About CSUB California State University, Bakersfield is a comprehensive public university committed to offering excellent undergraduate and graduate programs that advance the intellectual and personal development of its students. An emphasis on student learning is enhanced by a commitment to scholarship, diversity, service, global awareness, and life-long learning. The University collaborates with partners in the community to increase the region's overall educational attainment, enhance its quality of life, and support its economic development. The University was founded in 1965 and opened for classes in fall, 1970. The University's faculty is world-class, with nearly 75% holding the highest degrees in their respective fields. A part of the 23-campus California State University (CSU) System, CSUB has a student body that reflects the diversity of the southern San Joaquin Valley, with approximately 68% of the student body being of Hispanic origin. As well, almost two-thirds of undergraduates are the first in their families to pursue a bachelor’s degree. CSUB's vision is to be the leading campus in the CSU system in terms of faculty and academic excellence and diversity, quality of the student experience and community engagement. The University serves more than 9,000 students at either the main campus in Bakersfield or the Antelope Valley Center and counts approximately 64,000 alumni from its four schools: Arts and Humanities; Business and Public Administration; Natural Sciences, Mathematics and Engineering; and Social Sciences and Education. The University offers undergraduate, graduate, and post-graduate and credential programs, and CSUB's Extended University serves the community by offering additional professional development, certificate, and degree programs. For more information about CSUB, please visit www.csub.edu . About BPA The School of Business and Administration at CSUB is home to five undergraduate degrees (Business Administration, Economics, Environmental Resource Management, Agricultural Business, and Public Administration) and three graduate degrees (Master of Business Administration, Master of Public Administration, and Master of Science in Healthcare Administration). About 1450 students are served by about 90 faculty and staff. Through programs accredited by AACSB and NASPAA, BPA is committed to student success of its diverse student body with a focus on excellence in education, hands-on learning, and career connections. The Location CSUB is located in Kern County (population approaching 900,000), spanning the southern San Joaquin Valley and Western Mojave. Bakersfield (metropolitan population approaching 600,000) is a growing community projected to double in population in twenty years. The city is within two hours of Pacific Ocean beaches and Sierra Mountain locations and is just an hour and a half north of the Los Angeles metropolitan area. For more information see the following links: http://www.bakersfieldchamber.org http://www.kedc.com http://www.visitbakersfield.com Duties & Responsibilities Assist the dean with planning, initiative implementation, and other duties of the office: Facilitate student recruitment, orientation, advising, retention, class scheduling, management of FTES, and budget allocations in consultation with the dean, budget analyst, and the department chairs. Assist the dean with preparation of annual reports, school website, communications, and media. Manage BPA’s facilities and infrastructure, including safety and risk management issues, and assist the dean in planning for renovated and new facilities. Serve as ex officio member of school committees as required per committee bylaws. Assist the dean with special projects as assigned. Oversee the curriculum and facilitate class scheduling in collaboration with Department Chairs: Serve as ex-officio member of the BPA curriculum committees as required per committee bylaws. With the department chairs, oversee and facilitate the program development and other curricular initiatives targeted at improving student learning and retention. Serve as a resource to BPA faculty on curriculum development. Supported by the BPA assessment coordinator and accreditation coordinators, and in consultation with the Dean, facilitate program review and accreditation requirements. Oversee articulation agreements with community colleges. Manage the BPA Advising and Tutoring Centers: Represent the school on the Advising Leadership Team. Supervise through direction and oversight to BPA advising coordinator and professional advising team. Develop and facilitate programs to enhance student success: Initiative development and related grant-writing to enhance student success in BPA. Assist the Dean to implement graduation initiatives. Oversee student affairs in BPA. Represent the dean’s office at various School and University-wide committees and the wider community: Attend committee meetings and University functions as the dean’s representative when the dean is unable to attend. Assist the dean in developing regional relationships with industry, community organizations, and other higher education institutions. Required Qualifications Education & Experience - An earned doctorate from an accredited institution in a field appropriate to one of the departments in the school, and an outstanding record of teaching, scholarship, and service commensurate with appointment as an Associate or Full professor with tenure in a discipline represented by the school. Demonstrated prior leadership experience as an administrator, department chair, academic leader, or equivalent experience (minimum of one year). Skills, Knowledge & Abilities (SKA’s) - Regular and reliable attendance is required. Demonstrated skills in management of fiscal and personnel resources, facilities, research or academic program management and evaluation. Knowledge of accreditation, preferably with AACSB and/or NASPAA. Successful experience working with faculty and administrators from a variety of disciplines, programs, and university divisions. Demonstrated experience and commitment to student success, including addressing equity gaps. Evidence of sensitivity to and understanding of the racial, ethnic, and cultural diversity of the campus and community, and sensitivity to the needs of all students. Demonstrated commitment to equity and diversity and ability to create a culture of belonging. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Working knowledge of or ability to quickly learn university infrastructure, policies, and procedures. Preferred Qualifications: At least three years of university administrative experience with increasing responsibilities. Significant experience with curriculum design, assessment, program review, and evaluation. Experience supporting community engagement, student internships or service learning. Experience in supporting faculty development programs. Familiarity with academic systems including PeopleSoft and EAB Compensation: This appointment is in the Management Personnel Plan and is a full-time, 12-month position. The pay basis is monthly. Anticipated Hiring Range: $12,917 - $15,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU Classification Salary Range: $6,563 - $21,066 Benefits: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants who are currently employed at a California State University (CSU). How to Apply: Complete applications must include the four (4) items listed below: A cover letter clearly addressing how the applicant's responsibilities and qualifications meet the standards listed above. A current curriculum vitae. Contact information for five current references. Unofficial transcripts. APPLICATION DEADLINE: For Priority Consideration , applications must be received by April 19, 2024 ; however, the position will remain open until filled. Background Check: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. Sensitive Position: This position is considered a sensitive position. Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. Designated Position: This position is currently on the List of Conflict of Interest Designated Positions for CSU Bakersfield. This requires the filing of a statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every two years thereafter. EEO Statement: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 04, 2024
Associate Dean School of Business and Public Administration (Internal to CSU only) California State University, Bakersfield invites applications for the position of Associate Dean of the School of Business and Public Administration (BPA). The person selected for this position reports to the Dean of BPA and assists the Dean in leading the departments and programs to carry out the school’s mission and goals in alignment with CSUB’s strategic plan. The Associate Dean collaborates with the Department Chairs and Program Directors, School staff and faculty, and other University administrators to achieve common goals and outcomes. About CSUB California State University, Bakersfield is a comprehensive public university committed to offering excellent undergraduate and graduate programs that advance the intellectual and personal development of its students. An emphasis on student learning is enhanced by a commitment to scholarship, diversity, service, global awareness, and life-long learning. The University collaborates with partners in the community to increase the region's overall educational attainment, enhance its quality of life, and support its economic development. The University was founded in 1965 and opened for classes in fall, 1970. The University's faculty is world-class, with nearly 75% holding the highest degrees in their respective fields. A part of the 23-campus California State University (CSU) System, CSUB has a student body that reflects the diversity of the southern San Joaquin Valley, with approximately 68% of the student body being of Hispanic origin. As well, almost two-thirds of undergraduates are the first in their families to pursue a bachelor’s degree. CSUB's vision is to be the leading campus in the CSU system in terms of faculty and academic excellence and diversity, quality of the student experience and community engagement. The University serves more than 9,000 students at either the main campus in Bakersfield or the Antelope Valley Center and counts approximately 64,000 alumni from its four schools: Arts and Humanities; Business and Public Administration; Natural Sciences, Mathematics and Engineering; and Social Sciences and Education. The University offers undergraduate, graduate, and post-graduate and credential programs, and CSUB's Extended University serves the community by offering additional professional development, certificate, and degree programs. For more information about CSUB, please visit www.csub.edu . About BPA The School of Business and Administration at CSUB is home to five undergraduate degrees (Business Administration, Economics, Environmental Resource Management, Agricultural Business, and Public Administration) and three graduate degrees (Master of Business Administration, Master of Public Administration, and Master of Science in Healthcare Administration). About 1450 students are served by about 90 faculty and staff. Through programs accredited by AACSB and NASPAA, BPA is committed to student success of its diverse student body with a focus on excellence in education, hands-on learning, and career connections. The Location CSUB is located in Kern County (population approaching 900,000), spanning the southern San Joaquin Valley and Western Mojave. Bakersfield (metropolitan population approaching 600,000) is a growing community projected to double in population in twenty years. The city is within two hours of Pacific Ocean beaches and Sierra Mountain locations and is just an hour and a half north of the Los Angeles metropolitan area. For more information see the following links: http://www.bakersfieldchamber.org http://www.kedc.com http://www.visitbakersfield.com Duties & Responsibilities Assist the dean with planning, initiative implementation, and other duties of the office: Facilitate student recruitment, orientation, advising, retention, class scheduling, management of FTES, and budget allocations in consultation with the dean, budget analyst, and the department chairs. Assist the dean with preparation of annual reports, school website, communications, and media. Manage BPA’s facilities and infrastructure, including safety and risk management issues, and assist the dean in planning for renovated and new facilities. Serve as ex officio member of school committees as required per committee bylaws. Assist the dean with special projects as assigned. Oversee the curriculum and facilitate class scheduling in collaboration with Department Chairs: Serve as ex-officio member of the BPA curriculum committees as required per committee bylaws. With the department chairs, oversee and facilitate the program development and other curricular initiatives targeted at improving student learning and retention. Serve as a resource to BPA faculty on curriculum development. Supported by the BPA assessment coordinator and accreditation coordinators, and in consultation with the Dean, facilitate program review and accreditation requirements. Oversee articulation agreements with community colleges. Manage the BPA Advising and Tutoring Centers: Represent the school on the Advising Leadership Team. Supervise through direction and oversight to BPA advising coordinator and professional advising team. Develop and facilitate programs to enhance student success: Initiative development and related grant-writing to enhance student success in BPA. Assist the Dean to implement graduation initiatives. Oversee student affairs in BPA. Represent the dean’s office at various School and University-wide committees and the wider community: Attend committee meetings and University functions as the dean’s representative when the dean is unable to attend. Assist the dean in developing regional relationships with industry, community organizations, and other higher education institutions. Required Qualifications Education & Experience - An earned doctorate from an accredited institution in a field appropriate to one of the departments in the school, and an outstanding record of teaching, scholarship, and service commensurate with appointment as an Associate or Full professor with tenure in a discipline represented by the school. Demonstrated prior leadership experience as an administrator, department chair, academic leader, or equivalent experience (minimum of one year). Skills, Knowledge & Abilities (SKA’s) - Regular and reliable attendance is required. Demonstrated skills in management of fiscal and personnel resources, facilities, research or academic program management and evaluation. Knowledge of accreditation, preferably with AACSB and/or NASPAA. Successful experience working with faculty and administrators from a variety of disciplines, programs, and university divisions. Demonstrated experience and commitment to student success, including addressing equity gaps. Evidence of sensitivity to and understanding of the racial, ethnic, and cultural diversity of the campus and community, and sensitivity to the needs of all students. Demonstrated commitment to equity and diversity and ability to create a culture of belonging. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Working knowledge of or ability to quickly learn university infrastructure, policies, and procedures. Preferred Qualifications: At least three years of university administrative experience with increasing responsibilities. Significant experience with curriculum design, assessment, program review, and evaluation. Experience supporting community engagement, student internships or service learning. Experience in supporting faculty development programs. Familiarity with academic systems including PeopleSoft and EAB Compensation: This appointment is in the Management Personnel Plan and is a full-time, 12-month position. The pay basis is monthly. Anticipated Hiring Range: $12,917 - $15,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU Classification Salary Range: $6,563 - $21,066 Benefits: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants who are currently employed at a California State University (CSU). How to Apply: Complete applications must include the four (4) items listed below: A cover letter clearly addressing how the applicant's responsibilities and qualifications meet the standards listed above. A current curriculum vitae. Contact information for five current references. Unofficial transcripts. APPLICATION DEADLINE: For Priority Consideration , applications must be received by April 19, 2024 ; however, the position will remain open until filled. Background Check: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. Sensitive Position: This position is considered a sensitive position. Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. Designated Position: This position is currently on the List of Conflict of Interest Designated Positions for CSU Bakersfield. This requires the filing of a statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every two years thereafter. EEO Statement: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sonoma County, CA
Santa Rosa, California, United States
Position Information Grow your administrative career and make a positive impact working with the County of Sonoma! Multiple Office Assistant II positions available! Starting salary up to $30.17/hour ($62,968/year) plus a competitive total compensation package* and an additional $1.15/hour for basic bilingual assignments and $1.50/hour for fluent bilingual assignments**! IMPORTANT DATES Tentative Date(s) for the Written Examination: Tuesday, May 21, 2024 and Wednesday, May 22, 2024 Join Us as an Office Assistant II: If you possess a drive for exemplary customer service, data-entry, excellent interpersonal skills, and effective communication abilities, along with the talent to thrive under pressure and be assertive in challenging situations, we encourage you to apply now. As an Office Assistant II (OA II) with the County of Sonoma, you will have an opportunity to: Assist clients and members of the public Help to prepare and maintain program and client files Enter and retrieve data from a variety of systems Update computer system files Compile information to create data processing and production related reports Maintain and process a variety of records and transactions Use a variety of computer systems and apply procedures and regulations while doing so Perform various office and clerical related tasks As an ideal candidate to join the team, you will bring your: Ability to utilize a variety of software programs, including but not limited to, Excel, Outlook, PowerPoint, etc. Experience handling inquiries from the public, both in person and over the phone Adeptness at performing office support activities (filing, data input, record maintenance, mail handling, reception, etc.) Experience performing fast and accurate data-entry Ability to interpret rules and procedures Strong desire to serve this community This recruitment is currently being conducted to fill: Three full-time fluent bilingual (English/Spanish) positions in the Human Services Department Three full-time monolingual (English) positions in the Human Services Department One full-time basic bilingual (English/Spanish) position in the Department of Health Services Two intermittent extra-help basic bilingual (English/Spanish) positions in the Department of Health Services What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.15/$1.50/hour on top of the hourly pay rate for basic/fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . **Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.15/hour for basic and $1.50/hour for fluent. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill multiple full-time and extra-help English and Bilingual (English/Spanish) Office Assistant II positions in the Department of Health Services and the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education & Experience: Any combination of training and experience which would likely provide the required knowledge and abilities. Normally, one year experience as an Office Assistant I with the County or one year of work experience in an office environment will provide this opportunity. Special Skill Assignment: Some positions may require the ability to type at a corrected speed of 45 words per minute. All positions require considerable ability to operate a personal computer and multiple software. Some positions may require the ability to communicate in a language other than English. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: modern office practices, methods and procedures, general goals and purposes of county and departmental programs, services, and operations; clerical and department work practices, procedures, programs, services, policies and regulations; the purpose and processing of a diversity of materials; English grammar, vocabulary, spelling, punctuation and composition; basic arithmetic, ratios, and percentages; office equipment such as personal computers, typewriters, adding machines, calculators, alpha readers, electronic data processing terminals, printers, copiers, binders, collators, and microfilm equipment; the use of electronic information equipment and specific systems as used within the department; and the use of modern office equipment. Ability to : read English at a level necessary to understand procedures, manuals, policies and guidelines; write English at a level necessary to prepare correspondence and record incoming information; speak English at a level necessary to communicate information clearly; answer a variety of questions related to department programs, services and operations; exercise sound judgment when initiating processes, actions, and alternatives within established procedures and regulations; understand and carry out written and oral instructions; prepare and maintain accurate reports and records; establish and maintain harmonious work relationships with employees and the public; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; enter data accurately into automated systems; maintain confidentiality of restricted information; use discretion in organizing work and carrying out assignments with minimum supervision; use electronic information equipment and specific systems as used within the department; and operate modern office equipment. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examinations: 1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position. 2. A multiple-choice, written examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills, and abilities for this position such as: Filing Applying Information & Reading Comprehension Written Communication Skills Basic Arithmetic Interpersonal Skills & Customer Service Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice. IMPORTANT DATE Tentative Date(s) for the Written Examination: Tuesday, May 21, 2024 and Wednesday, May 22, 2024 ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 18, 2024
Full Time
Position Information Grow your administrative career and make a positive impact working with the County of Sonoma! Multiple Office Assistant II positions available! Starting salary up to $30.17/hour ($62,968/year) plus a competitive total compensation package* and an additional $1.15/hour for basic bilingual assignments and $1.50/hour for fluent bilingual assignments**! IMPORTANT DATES Tentative Date(s) for the Written Examination: Tuesday, May 21, 2024 and Wednesday, May 22, 2024 Join Us as an Office Assistant II: If you possess a drive for exemplary customer service, data-entry, excellent interpersonal skills, and effective communication abilities, along with the talent to thrive under pressure and be assertive in challenging situations, we encourage you to apply now. As an Office Assistant II (OA II) with the County of Sonoma, you will have an opportunity to: Assist clients and members of the public Help to prepare and maintain program and client files Enter and retrieve data from a variety of systems Update computer system files Compile information to create data processing and production related reports Maintain and process a variety of records and transactions Use a variety of computer systems and apply procedures and regulations while doing so Perform various office and clerical related tasks As an ideal candidate to join the team, you will bring your: Ability to utilize a variety of software programs, including but not limited to, Excel, Outlook, PowerPoint, etc. Experience handling inquiries from the public, both in person and over the phone Adeptness at performing office support activities (filing, data input, record maintenance, mail handling, reception, etc.) Experience performing fast and accurate data-entry Ability to interpret rules and procedures Strong desire to serve this community This recruitment is currently being conducted to fill: Three full-time fluent bilingual (English/Spanish) positions in the Human Services Department Three full-time monolingual (English) positions in the Human Services Department One full-time basic bilingual (English/Spanish) position in the Department of Health Services Two intermittent extra-help basic bilingual (English/Spanish) positions in the Department of Health Services What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.15/$1.50/hour on top of the hourly pay rate for basic/fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . **Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.15/hour for basic and $1.50/hour for fluent. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill multiple full-time and extra-help English and Bilingual (English/Spanish) Office Assistant II positions in the Department of Health Services and the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education & Experience: Any combination of training and experience which would likely provide the required knowledge and abilities. Normally, one year experience as an Office Assistant I with the County or one year of work experience in an office environment will provide this opportunity. Special Skill Assignment: Some positions may require the ability to type at a corrected speed of 45 words per minute. All positions require considerable ability to operate a personal computer and multiple software. Some positions may require the ability to communicate in a language other than English. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: modern office practices, methods and procedures, general goals and purposes of county and departmental programs, services, and operations; clerical and department work practices, procedures, programs, services, policies and regulations; the purpose and processing of a diversity of materials; English grammar, vocabulary, spelling, punctuation and composition; basic arithmetic, ratios, and percentages; office equipment such as personal computers, typewriters, adding machines, calculators, alpha readers, electronic data processing terminals, printers, copiers, binders, collators, and microfilm equipment; the use of electronic information equipment and specific systems as used within the department; and the use of modern office equipment. Ability to : read English at a level necessary to understand procedures, manuals, policies and guidelines; write English at a level necessary to prepare correspondence and record incoming information; speak English at a level necessary to communicate information clearly; answer a variety of questions related to department programs, services and operations; exercise sound judgment when initiating processes, actions, and alternatives within established procedures and regulations; understand and carry out written and oral instructions; prepare and maintain accurate reports and records; establish and maintain harmonious work relationships with employees and the public; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; enter data accurately into automated systems; maintain confidentiality of restricted information; use discretion in organizing work and carrying out assignments with minimum supervision; use electronic information equipment and specific systems as used within the department; and operate modern office equipment. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examinations: 1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position. 2. A multiple-choice, written examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills, and abilities for this position such as: Filing Applying Information & Reading Comprehension Written Communication Skills Basic Arithmetic Interpersonal Skills & Customer Service Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice. IMPORTANT DATE Tentative Date(s) for the Written Examination: Tuesday, May 21, 2024 and Wednesday, May 22, 2024 ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your ability to give high-quality, compassionate care to the Department of Health Services ! Multiple monolingual and fluent bilingual (English/Spanish) positions are available! Starting salary up to $30.30/hour*! PLUS, an additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions! Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Assistants to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill monolingual (English) and fluent bilingual (English/Spanish) Alcohol and Other Drug Services Assistant I positions for their Drug Testing Program in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. As an extra-help Alcohol and Other Drug Services (AODS) Assistant I, you will perform alcohol/drug screening through urinalysis, retinal scan, and breathalyzer testing and provide paraprofessional services and clerical support for the Behavioral Health Division's Drug Testing Unit. Additional responsibilities will include: Ensuring consistent adherence to Chain of Custody handling procedures during the transfer of client urinalysis specimens from clients to testing staff Packaging client urinalysis samples for daily pickup by testing laboratory couriers Learning to and operating a Passpoint retinal scan machine and breathalyzer for client drug and alcohol screening Running comprehensive reports at the end of the shift to capture data of clients screened via the Passpoint machine Accurately entering the client encounter screening data into the Smart Care database Collecting and recording client fee payments and reconciling daily payments collected Learning to perform daily updates and corrections to testing records in the Smart Care database using the verification procedure Completing and verifying the daily Urinalysis (UA) count sheet Providing email reports to case managers regarding client absences, refusals/inability to provide specimens, and instances of client non-cooperation with testing procedures Consistently executing all activities in strict adherence to confidentiality rules, current testing program policies and procedures, and other applicable regulations Conducting client transports for programs as needed with professionalism and efficiency As the ideal candidate to join our team, you are determined to provide high-quality, compassionate care and possess: Experience working with AODS clients in an AODS program and the ability to maintain confidentiality Knowledge and experience in data entry and database management The ability to communicate effectively and work with individuals from a variety of social, cultural, and economic backgrounds Strong attention to detail and the ability to ensure accurate data entry, recordkeeping, and documentation An aptitude for developing rapport and maintaining cooperative relationships with clients, service providers, and partner agencies Intermediate Microsoft Office skills and knowledge of virtual meeting platforms such as Zoom and WebEx The ability to work a flexible schedule, as needed, including some evening and weekend shifts EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill intermittent, extra-help Alcohol and Other Drug Services Assistant I positions in DHS. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list. Bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. * Salary is negotiable within the established range. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: six months of experience either paid or volunteer working with alcoholics and/or drug addicts in a treatment and/or recovery program that would provide basic understanding of the needs of alcohol and other drug abusing persons. OR Related coursework, training, conferences and workshops that would provide basic understanding of the needs of the alcohol and other drug abusing person. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working Knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person. Knowledge of: Basic principles of individual and group behavior; Socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; Services and resources provided through other governmental agencies and community-based organizations. Ability to: learn how to interpret and apply County Alcohol and Other Drug Services Program policies and procedures; learn informal/peer counseling techniques; work irregular hours, different shifts, weekends and holidays; understand and follow oral and written instructions; stand for long periods of time, stoop, lift clients, and lift heavy articles in accordance with accepted safety standards and perform physical tasks as required; learn how to evaluate the behavioral and physiological conditions of the alcohol/drug client; learn how to coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Variable Shift
Position Information Bring your ability to give high-quality, compassionate care to the Department of Health Services ! Multiple monolingual and fluent bilingual (English/Spanish) positions are available! Starting salary up to $30.30/hour*! PLUS, an additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions! Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Assistants to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill monolingual (English) and fluent bilingual (English/Spanish) Alcohol and Other Drug Services Assistant I positions for their Drug Testing Program in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. As an extra-help Alcohol and Other Drug Services (AODS) Assistant I, you will perform alcohol/drug screening through urinalysis, retinal scan, and breathalyzer testing and provide paraprofessional services and clerical support for the Behavioral Health Division's Drug Testing Unit. Additional responsibilities will include: Ensuring consistent adherence to Chain of Custody handling procedures during the transfer of client urinalysis specimens from clients to testing staff Packaging client urinalysis samples for daily pickup by testing laboratory couriers Learning to and operating a Passpoint retinal scan machine and breathalyzer for client drug and alcohol screening Running comprehensive reports at the end of the shift to capture data of clients screened via the Passpoint machine Accurately entering the client encounter screening data into the Smart Care database Collecting and recording client fee payments and reconciling daily payments collected Learning to perform daily updates and corrections to testing records in the Smart Care database using the verification procedure Completing and verifying the daily Urinalysis (UA) count sheet Providing email reports to case managers regarding client absences, refusals/inability to provide specimens, and instances of client non-cooperation with testing procedures Consistently executing all activities in strict adherence to confidentiality rules, current testing program policies and procedures, and other applicable regulations Conducting client transports for programs as needed with professionalism and efficiency As the ideal candidate to join our team, you are determined to provide high-quality, compassionate care and possess: Experience working with AODS clients in an AODS program and the ability to maintain confidentiality Knowledge and experience in data entry and database management The ability to communicate effectively and work with individuals from a variety of social, cultural, and economic backgrounds Strong attention to detail and the ability to ensure accurate data entry, recordkeeping, and documentation An aptitude for developing rapport and maintaining cooperative relationships with clients, service providers, and partner agencies Intermediate Microsoft Office skills and knowledge of virtual meeting platforms such as Zoom and WebEx The ability to work a flexible schedule, as needed, including some evening and weekend shifts EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill intermittent, extra-help Alcohol and Other Drug Services Assistant I positions in DHS. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list. Bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. * Salary is negotiable within the established range. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: six months of experience either paid or volunteer working with alcoholics and/or drug addicts in a treatment and/or recovery program that would provide basic understanding of the needs of alcohol and other drug abusing persons. OR Related coursework, training, conferences and workshops that would provide basic understanding of the needs of the alcohol and other drug abusing person. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working Knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person. Knowledge of: Basic principles of individual and group behavior; Socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; Services and resources provided through other governmental agencies and community-based organizations. Ability to: learn how to interpret and apply County Alcohol and Other Drug Services Program policies and procedures; learn informal/peer counseling techniques; work irregular hours, different shifts, weekends and holidays; understand and follow oral and written instructions; stand for long periods of time, stoop, lift clients, and lift heavy articles in accordance with accepted safety standards and perform physical tasks as required; learn how to evaluate the behavioral and physiological conditions of the alcohol/drug client; learn how to coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your ability to give high-quality, compassionate care to the Department of Health Services ! Multiple monolingual and fluent bilingual (English/Spanish) positions are available! Starting salary up to $33.89/hour*! PLUS, an additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions! Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Assistants to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill monolingual (English) and fluent bilingual (English/Spanish) Alcohol and Other Drug Services Assistant II positions for their Drug Testing Program in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. As an extra-help Alcohol and Other Drug Services (AODS) Assistant II, you will perform alcohol/drug screening through urinalysis, retinal scan, and breathalyzer testing and provide paraprofessional services and clerical support for the Behavioral Health Division's Drug Testing Unit. Additional responsibilities will also include: Ensuring the consistent adherence to Chain of Custody handling procedures during the transfer of client urinalysis specimens from clients to testing staff Packaging client urinalysis samples for daily pickup by testing laboratory couriers Operating a Passpoint retinal scan machine and breathalyzer for client drug and alcohol screening Running comprehensive reports at the end of each shift to capture data of clients screened via the Passpoint machine Accurately entering client encounter screening data into the Smart Care database Performing daily updates and corrections to testing records in the Smart Care database using the verification procedure Collecting and recording client fee payments and reconciling daily payments collected Completing and verifying the daily Urinalysis (UA) count sheet Providing daily email reports to case managers, highlighting client absences, refusals/inability to provide specimens, and instances of client non-cooperation with testing procedures Consistently executing all activities in strict adherence to confidentiality rules, current testing program policies and procedures, and other applicable regulations Conducting client transports for programs as needed with professionalism and efficiency As the ideal candidate to join our team, you are determined to provide high-quality, compassionate care and possess: Current licensure, registration, or certification as an AODS counselor in accordance with California Health and Safety Code Section 11833(b)(1) Experience working with AODS clients in an AODS program and the ability to maintain confidentiality Knowledge and experience in data entry and database management The ability to communicate effectively and work with individuals from a variety of social, cultural, and economic backgrounds Strong attention to detail to ensure accurate data entry, recordkeeping, and documentation An aptitude for developing rapport and maintaining cooperative relationships with clients, service providers, and partner agencies Intermediate Microsoft Office skills and knowledge of virtual meeting platforms such as Zoom and WebEx The ability to work a flexible schedule, as needed, including some evening and weekend shifts Knowledge of and the ability to adhere to the Code of Federal Regulations (CFR) Title 42 EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill intermittent, extra-help Alcohol and Other Drug Services Assistant I positions in DHS. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list. Bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. *Salary is negotiable within the established range APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be one year of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Assistant I and completion of related coursework, training, conference attendance and/or workshops in alcohol and other drug treatment and other closely related fields. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; County program policies and procedures; County, State and Federal laws governing public alcohol and other drug abuse programs; laws, rules, regulations and department policies related to client confidentiality; informal/peer counseling techniques related to the treatment of alcohol and other drug abusing clients. Knowledge of: basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; services and resources provided through other governmental agencies and community-based organizations. Ability to: understand and apply County Alcohol and Other Drug Services Program policies and procedures; evaluate the behavioral and physiological conditions of the alcohol and drug abusing person; work irregular hours, different shifts, weekends and holidays; understand and follow oral and written instructions; stand for long periods of time, stoop, lift clients, and lift heavy articles and perform physical tasks as required; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Variable Shift
Position Information Bring your ability to give high-quality, compassionate care to the Department of Health Services ! Multiple monolingual and fluent bilingual (English/Spanish) positions are available! Starting salary up to $33.89/hour*! PLUS, an additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions! Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Assistants to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill monolingual (English) and fluent bilingual (English/Spanish) Alcohol and Other Drug Services Assistant II positions for their Drug Testing Program in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. As an extra-help Alcohol and Other Drug Services (AODS) Assistant II, you will perform alcohol/drug screening through urinalysis, retinal scan, and breathalyzer testing and provide paraprofessional services and clerical support for the Behavioral Health Division's Drug Testing Unit. Additional responsibilities will also include: Ensuring the consistent adherence to Chain of Custody handling procedures during the transfer of client urinalysis specimens from clients to testing staff Packaging client urinalysis samples for daily pickup by testing laboratory couriers Operating a Passpoint retinal scan machine and breathalyzer for client drug and alcohol screening Running comprehensive reports at the end of each shift to capture data of clients screened via the Passpoint machine Accurately entering client encounter screening data into the Smart Care database Performing daily updates and corrections to testing records in the Smart Care database using the verification procedure Collecting and recording client fee payments and reconciling daily payments collected Completing and verifying the daily Urinalysis (UA) count sheet Providing daily email reports to case managers, highlighting client absences, refusals/inability to provide specimens, and instances of client non-cooperation with testing procedures Consistently executing all activities in strict adherence to confidentiality rules, current testing program policies and procedures, and other applicable regulations Conducting client transports for programs as needed with professionalism and efficiency As the ideal candidate to join our team, you are determined to provide high-quality, compassionate care and possess: Current licensure, registration, or certification as an AODS counselor in accordance with California Health and Safety Code Section 11833(b)(1) Experience working with AODS clients in an AODS program and the ability to maintain confidentiality Knowledge and experience in data entry and database management The ability to communicate effectively and work with individuals from a variety of social, cultural, and economic backgrounds Strong attention to detail to ensure accurate data entry, recordkeeping, and documentation An aptitude for developing rapport and maintaining cooperative relationships with clients, service providers, and partner agencies Intermediate Microsoft Office skills and knowledge of virtual meeting platforms such as Zoom and WebEx The ability to work a flexible schedule, as needed, including some evening and weekend shifts Knowledge of and the ability to adhere to the Code of Federal Regulations (CFR) Title 42 EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill intermittent, extra-help Alcohol and Other Drug Services Assistant I positions in DHS. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list. Bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. *Salary is negotiable within the established range APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be one year of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Assistant I and completion of related coursework, training, conference attendance and/or workshops in alcohol and other drug treatment and other closely related fields. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; County program policies and procedures; County, State and Federal laws governing public alcohol and other drug abuse programs; laws, rules, regulations and department policies related to client confidentiality; informal/peer counseling techniques related to the treatment of alcohol and other drug abusing clients. Knowledge of: basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; services and resources provided through other governmental agencies and community-based organizations. Ability to: understand and apply County Alcohol and Other Drug Services Program policies and procedures; evaluate the behavioral and physiological conditions of the alcohol and drug abusing person; work irregular hours, different shifts, weekends and holidays; understand and follow oral and written instructions; stand for long periods of time, stoop, lift clients, and lift heavy articles and perform physical tasks as required; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Community Development Commission (CDC) has requested a department promotional certification to fill a Finance Specialist position. Only qualified permanent and/or probationary CDC employees on the eligible list may be eligible for referral to the department for the advertised position. The Sonoma County CDC is a separate entity from the County of Sonoma and not within the Sonoma County Civil Service System. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. The Affordable Housing and Finance Specialist coordinates Notice of Funding Availability (NOFA) processes; prepares staff reports; works with title companies, lenders, and state regulatory agencies to ensure that the CDC's position is clear; and assists in the management of the CDC's property affordability agreements. Some of the funding programs include the County Fund for Housing (CFH), Low- and Moderate-Income Housing Asset Fund (LMIHAF), Home Investment Partnerships Program (HOME), Community Development Block Grant (CDBG), Homeownership Funds, and Housing Assistance Committee (HAC,) contract. Typical duties include: Performing loan servicing tasks including defaults, resales, and assisting with loan inquiries Managing the agency’s loan portfolio Preparing and recording new agreements and liens for all single family and multifamily properties Preparing and issuing loan payoffs and processing lien releases Loan filing, administration, and origination Reviewing and analyzing development pro-forma and financial projections In addition to having initiative, problem-solving skills, and a passion for serving the community, the ideal candidate for this position will possess: At least five years of recent work experience in development finance, affordable housing, mortgage lending, project management, government grants such as CDBG and HOME programs Knowledge of the County’s housing element and environmental laws Knowledge and education in the fields of affordable housing/ conventional financing, administration, compliance, government An understanding of federal, state, and grant funding sources including NOFA review and award process Knowledge of California Environmental Quality Act (CEQA)/ National Environmental Policy Act (NEPA) requirements The ability to interpret federal regulations, local policies, and laws A comfort with public speaking and presentations The ability to communicate effectively with individuals from diverse, underserved populations Advanced Microsoft Office skills Training courses or certifications in affordable housing finance, low-income tax credits, real estate, compliance, Fair Credit Reporting Act, Environmental laws, and compliance with the Brown Act are highly desirable! The formal title of this position is Community Development Program Specialist. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide the opportunity to acquire the knowledge and abilities listed herein. Normally, this would include academic coursework in public administration, business, accounting, real estate, finance, or related fields, and three years of work experience equivalent to performing duties as a Community Development Specialist II. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Bilingual Designation: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: the purpose, process, and concepts of processing documents related to Community Development Programs; federal assistance programs; real estate transactions; loan application procedures; grant program funding; commonly used documents related to specialized program areas; methods and techniques used in researching, proofing, evaluating, and gathering information; organization and presentation of data in reports to the public; computerized equipment and specific systems used within the Commission; English grammar, vocabulary, spelling, punctuation, and composition; public welfare and community resources available to low-income groups; instructional techniques and methods. Ability to: work independently in performing most assignments and in resolving problems; provide training and support to lower level staff; establish and maintain effective working relationships with clients, other employees, supervisors, community organizations, representatives, the general public, and state and federal agencies; analyze and evaluate program effectiveness and make recommendations; analyze situations accurately and adopt an effective course of action; assist in management of multi-faceted programs; independently manage multiple projects of a multi-faceted program; organize, coordinate, analyze, and synthesize the work of varied and changing work groups including staff of municipalities, County departments, local and state agencies, community organizations, lenders, title companies, real estate agents, developers, and others; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; maintain confidentiality of restricted information; function as lead for a program and/or multiple projects of a program; use computerized equipment; make oral and written presentations to diverse groups and organizations; establish, organize, and manage departmental files; prepare clear and concise written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) may be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation may be required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/30/2024 11:59 PM Pacific
Apr 24, 2024
Full Time
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Community Development Commission (CDC) has requested a department promotional certification to fill a Finance Specialist position. Only qualified permanent and/or probationary CDC employees on the eligible list may be eligible for referral to the department for the advertised position. The Sonoma County CDC is a separate entity from the County of Sonoma and not within the Sonoma County Civil Service System. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. The Affordable Housing and Finance Specialist coordinates Notice of Funding Availability (NOFA) processes; prepares staff reports; works with title companies, lenders, and state regulatory agencies to ensure that the CDC's position is clear; and assists in the management of the CDC's property affordability agreements. Some of the funding programs include the County Fund for Housing (CFH), Low- and Moderate-Income Housing Asset Fund (LMIHAF), Home Investment Partnerships Program (HOME), Community Development Block Grant (CDBG), Homeownership Funds, and Housing Assistance Committee (HAC,) contract. Typical duties include: Performing loan servicing tasks including defaults, resales, and assisting with loan inquiries Managing the agency’s loan portfolio Preparing and recording new agreements and liens for all single family and multifamily properties Preparing and issuing loan payoffs and processing lien releases Loan filing, administration, and origination Reviewing and analyzing development pro-forma and financial projections In addition to having initiative, problem-solving skills, and a passion for serving the community, the ideal candidate for this position will possess: At least five years of recent work experience in development finance, affordable housing, mortgage lending, project management, government grants such as CDBG and HOME programs Knowledge of the County’s housing element and environmental laws Knowledge and education in the fields of affordable housing/ conventional financing, administration, compliance, government An understanding of federal, state, and grant funding sources including NOFA review and award process Knowledge of California Environmental Quality Act (CEQA)/ National Environmental Policy Act (NEPA) requirements The ability to interpret federal regulations, local policies, and laws A comfort with public speaking and presentations The ability to communicate effectively with individuals from diverse, underserved populations Advanced Microsoft Office skills Training courses or certifications in affordable housing finance, low-income tax credits, real estate, compliance, Fair Credit Reporting Act, Environmental laws, and compliance with the Brown Act are highly desirable! The formal title of this position is Community Development Program Specialist. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide the opportunity to acquire the knowledge and abilities listed herein. Normally, this would include academic coursework in public administration, business, accounting, real estate, finance, or related fields, and three years of work experience equivalent to performing duties as a Community Development Specialist II. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Bilingual Designation: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: the purpose, process, and concepts of processing documents related to Community Development Programs; federal assistance programs; real estate transactions; loan application procedures; grant program funding; commonly used documents related to specialized program areas; methods and techniques used in researching, proofing, evaluating, and gathering information; organization and presentation of data in reports to the public; computerized equipment and specific systems used within the Commission; English grammar, vocabulary, spelling, punctuation, and composition; public welfare and community resources available to low-income groups; instructional techniques and methods. Ability to: work independently in performing most assignments and in resolving problems; provide training and support to lower level staff; establish and maintain effective working relationships with clients, other employees, supervisors, community organizations, representatives, the general public, and state and federal agencies; analyze and evaluate program effectiveness and make recommendations; analyze situations accurately and adopt an effective course of action; assist in management of multi-faceted programs; independently manage multiple projects of a multi-faceted program; organize, coordinate, analyze, and synthesize the work of varied and changing work groups including staff of municipalities, County departments, local and state agencies, community organizations, lenders, title companies, real estate agents, developers, and others; communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds; maintain confidentiality of restricted information; function as lead for a program and/or multiple projects of a program; use computerized equipment; make oral and written presentations to diverse groups and organizations; establish, organize, and manage departmental files; prepare clear and concise written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) may be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation may be required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: KK IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/30/2024 11:59 PM Pacific
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Educational Opportunity Programs, Outreach and Success (EOPOS) Counselor, under the direction of the Associate Director of EOPOS, is responsible for providing counseling and academic advising for EOPOS students regarding course selection, evaluation, adjustment from high school and/or community college, financial aid referrals, personal counseling related to self-awareness, personal growth, peer relationships, family expectations/problems, career investigation, academic probation and residential life. In addition, counselors also work with various retention initiatives to help students progress towards their degree in a timely manner. These are, but not limited to, probation/disqualification, not enrolled, high achievers, SAP, etc. This EOPOS Counselor is the lead person coordinating and developing EOPOS initiatives to support the recruitment, retention, and graduation of men of color in EOPOS and SDSU and also collaborates on campus-wide and CSU-wide efforts in support of men of color initiatives. This position is also responsible for assisting with the coordination in student service areas, events, and programs (e.g. EOPOS graduation, Summer Bridge, etc.). This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal. EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to: outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Office of Educational Opportunity Programs, Outreach and Success, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience working with students from low income, traditionally underserved, and traditionally disadvantaged backgrounds. Experience working with student outreach efforts in school and community settings. Experience developing, organizing, planning, and implementing university transitional programs. Experience advising students individually and in groups on complex student-related matters. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,025 - $7,159 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 3, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 22, 2024
Position Summary The Educational Opportunity Programs, Outreach and Success (EOPOS) Counselor, under the direction of the Associate Director of EOPOS, is responsible for providing counseling and academic advising for EOPOS students regarding course selection, evaluation, adjustment from high school and/or community college, financial aid referrals, personal counseling related to self-awareness, personal growth, peer relationships, family expectations/problems, career investigation, academic probation and residential life. In addition, counselors also work with various retention initiatives to help students progress towards their degree in a timely manner. These are, but not limited to, probation/disqualification, not enrolled, high achievers, SAP, etc. This EOPOS Counselor is the lead person coordinating and developing EOPOS initiatives to support the recruitment, retention, and graduation of men of color in EOPOS and SDSU and also collaborates on campus-wide and CSU-wide efforts in support of men of color initiatives. This position is also responsible for assisting with the coordination in student service areas, events, and programs (e.g. EOPOS graduation, Summer Bridge, etc.). This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal. EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to: outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Office of Educational Opportunity Programs, Outreach and Success, click here . Education and Experience Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Key Qualifications Experience working with students from low income, traditionally underserved, and traditionally disadvantaged backgrounds. Experience working with student outreach efforts in school and community settings. Experience developing, organizing, planning, and implementing university transitional programs. Experience advising students individually and in groups on complex student-related matters. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,025 - $7,159 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 4, 2024. To receive full consideration, apply by April 3, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Tacoma, WA
Tacoma, Washington, United States
Position Description Tacoma Water i s seeking a Customer and Financial Services Manager to join our team. This position is a senior leader in Tacoma Water reporting directly to the Water Superintendent and serving alongside the Deputy Superintendent and four other Water division managers to guide utility operations and strategic direction. This position helps lead the direction of the utility including development and management of strategy, budget, and goals. They manage the Customer Experience and Financial Stewardship teams . The Customer Experience team is responsible for supporting new and existing Tacoma Water customers including development in our service area, facilitating services received, education, and conservation activities. The Financial Stewardship team supports budget development and decision-making support, financial reporting and analysis, internal audit, long range financial planning and debt management, rates, fees and charges, and special contracts. The ideal candidate has strong written and verbal communication skills, works openly in a collaborative environment, thinks strategically, and effectively balances organizational and section needs. The selected candidate must successfully develop relationships across the organization, building trust, and fostering a team-based approach in their work. We are looking for someone with customer focus, proven leadership skills, experience managing in a unionized environment, and the ability to manage a diverse workforce across a wide range of technical areas. RESPONSIBILITIES INCLUDE: Work collaboratively with the Tacoma Water Senior Leadership Team to set direction and align the work of the Customer and Financial Services Section with Tacoma Water and TPU initiatives and priorities Develop and manage the budget, strategy, goals, and performance of the Customer and Financial Services Section Provide support and leadership for the Customer and Financial Services leadership team including core conversations and coaching/mentoring as they work to lead their teams and work units Provides interpretation and policy guidance related to water utility and development regulations, economic development, conservation and cross connection regulations, fees and charges, financial management and accounting This position has primary fiduciary responsibility for initial and ongoing disclosure related to Tacoma Water's debt portfolio, rate and charge development, and the formulation of the enterprise budget authorization Serve as a representative internally and externally to a variety of boards, agencies, and policy-makers Qualifications Minimum Education* Bachelor's Degree Minimum Experience* 7 years progressively responsible analytical, financial and/or programmatic coordination/ management work including 2 years prior as supervisor or manager. *Equivalency: 1 year of experience = 1 year of education Desired Experience Understanding of utility industry and business operations, preferably water Licensing, Certifications and Other Requirements Washington State Driver's License Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 305,000 people throughout Pierce and King counties. Our mission is to deliver clean, reliable services essential to quality of life. If you share our values of Safety, Belonging, Customer focus, Integrity, and Respect, we are looking for you! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/30/2024 5:00 PM Pacific
Apr 17, 2024
Full Time
Position Description Tacoma Water i s seeking a Customer and Financial Services Manager to join our team. This position is a senior leader in Tacoma Water reporting directly to the Water Superintendent and serving alongside the Deputy Superintendent and four other Water division managers to guide utility operations and strategic direction. This position helps lead the direction of the utility including development and management of strategy, budget, and goals. They manage the Customer Experience and Financial Stewardship teams . The Customer Experience team is responsible for supporting new and existing Tacoma Water customers including development in our service area, facilitating services received, education, and conservation activities. The Financial Stewardship team supports budget development and decision-making support, financial reporting and analysis, internal audit, long range financial planning and debt management, rates, fees and charges, and special contracts. The ideal candidate has strong written and verbal communication skills, works openly in a collaborative environment, thinks strategically, and effectively balances organizational and section needs. The selected candidate must successfully develop relationships across the organization, building trust, and fostering a team-based approach in their work. We are looking for someone with customer focus, proven leadership skills, experience managing in a unionized environment, and the ability to manage a diverse workforce across a wide range of technical areas. RESPONSIBILITIES INCLUDE: Work collaboratively with the Tacoma Water Senior Leadership Team to set direction and align the work of the Customer and Financial Services Section with Tacoma Water and TPU initiatives and priorities Develop and manage the budget, strategy, goals, and performance of the Customer and Financial Services Section Provide support and leadership for the Customer and Financial Services leadership team including core conversations and coaching/mentoring as they work to lead their teams and work units Provides interpretation and policy guidance related to water utility and development regulations, economic development, conservation and cross connection regulations, fees and charges, financial management and accounting This position has primary fiduciary responsibility for initial and ongoing disclosure related to Tacoma Water's debt portfolio, rate and charge development, and the formulation of the enterprise budget authorization Serve as a representative internally and externally to a variety of boards, agencies, and policy-makers Qualifications Minimum Education* Bachelor's Degree Minimum Experience* 7 years progressively responsible analytical, financial and/or programmatic coordination/ management work including 2 years prior as supervisor or manager. *Equivalency: 1 year of experience = 1 year of education Desired Experience Understanding of utility industry and business operations, preferably water Licensing, Certifications and Other Requirements Washington State Driver's License Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 305,000 people throughout Pierce and King counties. Our mission is to deliver clean, reliable services essential to quality of life. If you share our values of Safety, Belonging, Customer focus, Integrity, and Respect, we are looking for you! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/30/2024 5:00 PM Pacific
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction of the Unit Manager (Housing and Community Development Manager I), the incumbent independently performs the more responsible, complex, and varied day-to-day activities associated with grant and loan closing including analysis of financing documents and preparation of grant and loan closing documents functions which include the more responsible, varied, and technically difficult, developmental, or analytical assignments. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426372 Position #(s): 401-273-8962-002 Working Title: Telework Option - Hybrid - Closing Representative Classification: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II $5,967.00 - $7,474.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : What skills do you believe are most critical to be successful in this position? Please describe your experience in using those skills. Please provide some examples where you have worked within a team environment and demonstrated the ability to take initiative and work independently. What was the outcome? HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 426372 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 426372 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Possession of excellent analytical and communication skills Ability to deal effectively with governmental agencies and private sector organizations. Ability to plan, organize, and coordinate or oversee the implementation of policies and programs. Ability to learn a program in a short period of time, and in a fast-paced environment. Proficiency in Excel Ability to work independently and as part of a team. Strong writing and editing skills. Experience in Housing and/or Real Estate Finance Experience in Financial Analysis Experience with Real Estate Loan Documents Experience with the process of Loan Closing Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 426372 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/30/2024
Apr 10, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction of the Unit Manager (Housing and Community Development Manager I), the incumbent independently performs the more responsible, complex, and varied day-to-day activities associated with grant and loan closing including analysis of financing documents and preparation of grant and loan closing documents functions which include the more responsible, varied, and technically difficult, developmental, or analytical assignments. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426372 Position #(s): 401-273-8962-002 Working Title: Telework Option - Hybrid - Closing Representative Classification: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II $5,967.00 - $7,474.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : What skills do you believe are most critical to be successful in this position? Please describe your experience in using those skills. Please provide some examples where you have worked within a team environment and demonstrated the ability to take initiative and work independently. What was the outcome? HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 426372 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 426372 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Possession of excellent analytical and communication skills Ability to deal effectively with governmental agencies and private sector organizations. Ability to plan, organize, and coordinate or oversee the implementation of policies and programs. Ability to learn a program in a short period of time, and in a fast-paced environment. Proficiency in Excel Ability to work independently and as part of a team. Strong writing and editing skills. Experience in Housing and/or Real Estate Finance Experience in Financial Analysis Experience with Real Estate Loan Documents Experience with the process of Loan Closing Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 426372 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/30/2024
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult and Aging Services, Children and Family Services, Workforce and Benefit Administration and Policy Office. The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. THE POSITION Under general supervision, to administer adult, youth, and/or dislocated worker workforce development programs; to supervise staff engaged in activities related to workforce development; to develop workforce development programs; and to do related work as required. The Career Development Specialist II is expected to work with partners in the County’s Workforce System, including employers, educators, government agencies, community-based organizations, and community groups in planning and developing public and private workforce development initiatives and programs. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Strong knowledge and application of concepts related to economic development , employment and training , and/or public assistance programs with great understanding of industry needs - talent, skill sets, labor pools, and infrastructures. Continuously maintains up-to-date knowledge of labor market trends and economic forecasts. Building and sustaining collaborative relationships through connecting employers, service providers and the workforce to facilitate the mutual accomplishment of workforce development and community economic development goals while engaging and managing preparations necessary to avert or respond rapidly to economic transitions; representing the gateway to the Workforce System. Setting high goals for personal and group accomplishment and developing measurement methods to monitor progress toward goals. Identifying & understanding complex problems and concepts, applying logical thinking and quantitative methods of gathering and analyzing information, making decisions and exercising good judgment based on available data, designing solutions to problems , formulating and articulating action plans proactively and collaboratively . Thinking strategically , determining long-term goals and identifying the best approach to achieve those goals. Leading projects and/or work groups by inspiring and advising subordinates , facilitating goal accomplishment and tracking and evaluating performance to ensure success. Flexibility and responsiveness to ensure high quality and maximum effectiveness with regard to managing major economic transitions and meeting the needs of businesses and workers and adjusting appropriately to work within various partnerships and networks. Eloquently communicating ideas and collaborating with diverse groups with competing needs and interests while inspiring confidence and building support within and outside the organization. Approaching and solving problems with a focus on high standards for quality and a strong commitment to workforce services. Combining ideas in unique ways and exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit between stakeholders. Managing a variety of complex workforce development/economic development projects while charting a course of action that effectively and efficiently assists the organization and its stakeholders in fulfilling its goals and objectives. MINIMUM QUALIFICATIONS Either I Education: The equivalent to graduation from an accredited four-year university (180 quarter units or 120 semesters units) with major coursework in business or public administration, counseling, planning, social or behavioral science or a closely related field. (Additional administrative experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent of two years of full experience as a Career Development Specialist I or higher employment services classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of three years of full-time experience as an administrator or supervisor of workforce development programs with major responsibility for program coordination, labor market analysis, and/or project administration in a recognized public or non-profit social services agency, workforce development agency, or community-based organization. Special Requirement: License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Applicable state, federal and local laws, regulations and funding sources related to economic development, welfare-to-work, and public employment and training programs. • Organizational and administrative concepts pertinent to employment and training, economic development, and/or public assistance program. • Contract negotiation and administration. • Employee supervision and training techniques. • Sources of public and private funding for workforce development programs. • Remedial, career educational and training resources. • Proven employment and training and career advancement strategies for public assistance recipients, and unemployed, underemployed adults and youth. • Local labor market and economic forecasts. Ability to: • Develop working relationships with the County’s workforce system stakeholders, including employers, educators, government agencies, non-profit organizations, and community groups. • Convene, facilitate and broker working relationships for the purposes of enhancing the County’s workforce development efforts. • Supervise, evaluate and train subordinate staff. • Leverage resources across key partners and stakeholders. • Collaborate with potential partners within SSA and other County departments • Efficiently administer workforce development programs. • Write and speak effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00PM, Monday, May 6, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified Week of June 10, 2024 *Oral Examination: Week of July 8, 2024 Notification of Results: Week of July 22, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Week of July 8, 2024 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/6/2024 5:00:00 PM
Apr 10, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult and Aging Services, Children and Family Services, Workforce and Benefit Administration and Policy Office. The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. THE POSITION Under general supervision, to administer adult, youth, and/or dislocated worker workforce development programs; to supervise staff engaged in activities related to workforce development; to develop workforce development programs; and to do related work as required. The Career Development Specialist II is expected to work with partners in the County’s Workforce System, including employers, educators, government agencies, community-based organizations, and community groups in planning and developing public and private workforce development initiatives and programs. IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: Strong knowledge and application of concepts related to economic development , employment and training , and/or public assistance programs with great understanding of industry needs - talent, skill sets, labor pools, and infrastructures. Continuously maintains up-to-date knowledge of labor market trends and economic forecasts. Building and sustaining collaborative relationships through connecting employers, service providers and the workforce to facilitate the mutual accomplishment of workforce development and community economic development goals while engaging and managing preparations necessary to avert or respond rapidly to economic transitions; representing the gateway to the Workforce System. Setting high goals for personal and group accomplishment and developing measurement methods to monitor progress toward goals. Identifying & understanding complex problems and concepts, applying logical thinking and quantitative methods of gathering and analyzing information, making decisions and exercising good judgment based on available data, designing solutions to problems , formulating and articulating action plans proactively and collaboratively . Thinking strategically , determining long-term goals and identifying the best approach to achieve those goals. Leading projects and/or work groups by inspiring and advising subordinates , facilitating goal accomplishment and tracking and evaluating performance to ensure success. Flexibility and responsiveness to ensure high quality and maximum effectiveness with regard to managing major economic transitions and meeting the needs of businesses and workers and adjusting appropriately to work within various partnerships and networks. Eloquently communicating ideas and collaborating with diverse groups with competing needs and interests while inspiring confidence and building support within and outside the organization. Approaching and solving problems with a focus on high standards for quality and a strong commitment to workforce services. Combining ideas in unique ways and exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit between stakeholders. Managing a variety of complex workforce development/economic development projects while charting a course of action that effectively and efficiently assists the organization and its stakeholders in fulfilling its goals and objectives. MINIMUM QUALIFICATIONS Either I Education: The equivalent to graduation from an accredited four-year university (180 quarter units or 120 semesters units) with major coursework in business or public administration, counseling, planning, social or behavioral science or a closely related field. (Additional administrative experience as outlined below may be substituted for the education on a year-for-year basis.) AND Experience: The equivalent of two years of full experience as a Career Development Specialist I or higher employment services classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.) Or II The equivalent of three years of full-time experience as an administrator or supervisor of workforce development programs with major responsibility for program coordination, labor market analysis, and/or project administration in a recognized public or non-profit social services agency, workforce development agency, or community-based organization. Special Requirement: License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Applicable state, federal and local laws, regulations and funding sources related to economic development, welfare-to-work, and public employment and training programs. • Organizational and administrative concepts pertinent to employment and training, economic development, and/or public assistance program. • Contract negotiation and administration. • Employee supervision and training techniques. • Sources of public and private funding for workforce development programs. • Remedial, career educational and training resources. • Proven employment and training and career advancement strategies for public assistance recipients, and unemployed, underemployed adults and youth. • Local labor market and economic forecasts. Ability to: • Develop working relationships with the County’s workforce system stakeholders, including employers, educators, government agencies, non-profit organizations, and community groups. • Convene, facilitate and broker working relationships for the purposes of enhancing the County’s workforce development efforts. • Supervise, evaluate and train subordinate staff. • Leverage resources across key partners and stakeholders. • Collaborate with potential partners within SSA and other County departments • Efficiently administer workforce development programs. • Write and speak effectively. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00PM, Monday, May 6, 2024 Review of Minimum Qualifications: May 20, 2024 Review of Supplemental Questionnaire for Best Qualified Week of June 10, 2024 *Oral Examination: Week of July 8, 2024 Notification of Results: Week of July 22, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Week of July 8, 2024 *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Montrice Goodman| Human Resources Analyst Human Resource Services, County of Alameda (510) 208-3954 | Montrice.Goodman2@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/6/2024 5:00:00 PM
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Assistant Director of Technology Services Job Category: Classified Administrators and Managers Job Opening Date: April 17, 2024 Job Closing Date: May 07, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $126,072- $177,408 annually Required Documents: Resume and Cover Letter Job Description: Application materials must be received by 11:59 pm on 05/06/2024. Required Documents: Must attach Resume and Cover Letter to be considered for the position. NOTICE : Employment in this position is contingent upon funding by 100% SC Redevelopment Allocation. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. REPRESENTATIVE DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assist the Director of Technology Services in directing the College's technology projects and/or technology center, provide College-wide technology support services related to information and assistance for users, equipment service and repair, software implementation and related development, installation and repair; network support, internet access, academic/administrative systems; technology standards and specifications; campus software licensing and technology purchasing; and provide technology support for campus and community-wide events as they relate to projects. 2. Manage help desk operations, technology projects and serve as a central point of contact to complete end user requests in regards to problems or implementations at the desktop/workstation and networking level. Ensure all established departmental procedures are followed. Attend all technology and construction meetings and coordinate proper resources to ensure timely and correct responses to all Requests for Information (RFI) and Request for Proposal (RFP). Ensure all college standards are adhere to in all construction and technology projects. 3. Coordinate College-level user and project implementation related support with District IT for District-wide IT services, such as voice, video, servers and data systems; direct technical staff that maintain the campus telephone and voicemail system; network systems; manage user adds, moves, changes, and telephone assignments at the College level; maintain voicemail accounts; coordinate the purchase of IT-related equipment and systems, such as complex networking systems, data systems, desktops, college servers, SAN, VDI, backup, business continuity, and audio/visual systems, and imaging systems as assigned by Director. 4. Assist in coordinating with District IT when developing specifications for building infrastructure for voice, video network and data systems; assist in writing bid specifications and coordinating with outside vendors for the purchase and installation of voice, video, network and data systems; assist in coordinating, monitoring and evaluating the work of external contractors, ensuring the timely completion of contractual requirements; and maintain complex Cisco and other vendor networking, voice, video and data systems after installation. 5. Work with the District Purchasing, Facilities planning, College Facilities, and other offices to develop bid documents for assigned College technology projects; and evaluate technology and broadcast systems and other equipment; and coordinate with College personnel to determine replacement needs of existing equipment. 6. Assist in coordinating with College and contract personnel when identifying needs to ensure that the most up-to-date technology is used; represent College's technological point of view and position at assigned District and College meetings; 7. Train, supervise and evaluate the performance of assigned technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work. 8. Attend, collaborate and contribute, as assigned, in meetings with vendors, contractors, administrators, faculty and staff; coordinate and supervise the updating and implementation of College-level improvement projects with vendors, consultants, staff and faculty as directed; and coordinate with District Services on various services for District managed projects. 9. Attend assigned meetings of College and District-wide committees, which may include contributing to the review of the policies and practices for providing technology services; provide College perspective relative to the parameters and criteria for project designs and College established standards; and assist in implementing design and technical standards and ensure these design and standards are adhere to. 10. Assist in setting priorities and developing work and staffing schedules to ensure the timely and efficient operation and maintenance of College technology services and broadcast systems; assist in the implementation of the technology master plan. 11. Assist in developing, preparing and administering project plans, definitions and scope, budgets and schedules for College and District level projects including: charts, GANTT charts, status reports, purchase orders, change orders, and payment applications; review and negotiate claims; and assist in preparing agenda items for submittal to Purchasing Department for review and for Board approval as needed. 12. Act as the College's technology representative, as assigned, in the administration of assigned construction and technology contracts including monitoring and evaluating the work of contractors to ensure accurate payment and timely completion of contractual requirements. 13. Maintain an effective and cooperative working relationship with all College and District Services personnel, including administration, faculty and classified personnel; provide College administrators and other District personnel with regular updates on projects and activities as requested; interact directly with College administrators with policy-level responsibility as assigned by Director. 14. Assist in planning, organizing, implementing, managing and evaluating audiovisual services provided to the College; assist in designing technical and specialized audiovisual systems in response to faculty, student and staff requirements; assist in identifying, evaluating and recommending emerging media equipment, systems, programs, applications, technologies, methodologies and uses. 15. Assist in evaluating emerging and innovative technologies and making proposals regarding their strategic use in serving the needs of students, faculty and staff; ensure innovative technologies assist the college to promote student success; represent the College, as assigned, at District Information Technology meetings; and promote the College's position related to information technology. 16. Maintain a liaison relationship with the student and faculty user community; assist in developing and implementing opportunities for students and staff to learn to use information technology systems and programs; assist in promoting new systems and services to these user communities. 17. Provide status reports of active assigned work to the Director of Technology Services as required. Provide College administrators and other District personnel with regular updates on assigned projects and activities as requested or directed. 18. Coordinate technology purchases and implementations in the College's various learning centers, libraries, such as writing and math labs; evaluate and maintain library information databases, and maintain a variety of tracking systems such as SARS Trak, and photocopier systems as needed. 19. Assist in developing and administering budgets for assigned projects; assist in forecasting future budgets requirements for technology systems, staffing, and facilities infrastructure; and assist in approving technology purchases. Ensure Fixtures, Furniture, and Equipment (FF&E) funds are budget properly to fund all technology in new construction or renovations. 20. Coordinate with outside vendors for the purchase, installation and maintenance of complex voice, video and data systems if not coordinated by District IT personnel. 21. Coordinate the complete documentation of all technical systems including configuration and change control. 22. Maintain an effective inventory system of all hardware, software, and service maintenance agreements (SMAs) 23. Assist in providing appropriate technical solutions for designing and installing both radio and television broadcast systems as needed or assigned. 24. Assist in recommending new broadcast and other equipment for purchase to meet good engineering practices and provide project support representing broadcast and other system design during integration. 25. Assist in diagnosing, repairing or facilitating the repair of component level broadcast-related equipment. 26. Perform related duties as assigned. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Applicable security mandates, rules, and regulations. Capital construction concepts as how they relate to technology implementations. Complex Cisco networking systems and operations including wireless. Desktop refresh, application delivery, and imaging processes. Design experience for digital and analog video and audio signals. District and College policies, procedures, organization, operations, objectives and Community College mission, functions, and participatory governance. Documentation standards and procedures, including public contract administration. Electronic access and related systems. Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. Federal Communication Commission (FCC) rules and regulations. Modern information technology capabilities and trends. Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. Radio transmitters, microwave links, and satellite systems. Security camera and related systems. State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. Assist in developing, implementing, directing and evaluating information technology services, activities and programs. Assure compliance with legal requirements and District policies, and college processes and procedures. Collect, compile and analyze data. Develop and manage assigned budgets. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. Lead and facilitate group meetings effectively. Maintain current knowledge of technological advances in the field. Participate with the District in the design, procurement and installation of approved technology projects. Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. Run an effective and efficient technical help desk operation. Train, supervise, motivate, and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 18, 2024
Full Time
Title: Assistant Director of Technology Services Job Category: Classified Administrators and Managers Job Opening Date: April 17, 2024 Job Closing Date: May 07, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $126,072- $177,408 annually Required Documents: Resume and Cover Letter Job Description: Application materials must be received by 11:59 pm on 05/06/2024. Required Documents: Must attach Resume and Cover Letter to be considered for the position. NOTICE : Employment in this position is contingent upon funding by 100% SC Redevelopment Allocation. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. REPRESENTATIVE DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assist the Director of Technology Services in directing the College's technology projects and/or technology center, provide College-wide technology support services related to information and assistance for users, equipment service and repair, software implementation and related development, installation and repair; network support, internet access, academic/administrative systems; technology standards and specifications; campus software licensing and technology purchasing; and provide technology support for campus and community-wide events as they relate to projects. 2. Manage help desk operations, technology projects and serve as a central point of contact to complete end user requests in regards to problems or implementations at the desktop/workstation and networking level. Ensure all established departmental procedures are followed. Attend all technology and construction meetings and coordinate proper resources to ensure timely and correct responses to all Requests for Information (RFI) and Request for Proposal (RFP). Ensure all college standards are adhere to in all construction and technology projects. 3. Coordinate College-level user and project implementation related support with District IT for District-wide IT services, such as voice, video, servers and data systems; direct technical staff that maintain the campus telephone and voicemail system; network systems; manage user adds, moves, changes, and telephone assignments at the College level; maintain voicemail accounts; coordinate the purchase of IT-related equipment and systems, such as complex networking systems, data systems, desktops, college servers, SAN, VDI, backup, business continuity, and audio/visual systems, and imaging systems as assigned by Director. 4. Assist in coordinating with District IT when developing specifications for building infrastructure for voice, video network and data systems; assist in writing bid specifications and coordinating with outside vendors for the purchase and installation of voice, video, network and data systems; assist in coordinating, monitoring and evaluating the work of external contractors, ensuring the timely completion of contractual requirements; and maintain complex Cisco and other vendor networking, voice, video and data systems after installation. 5. Work with the District Purchasing, Facilities planning, College Facilities, and other offices to develop bid documents for assigned College technology projects; and evaluate technology and broadcast systems and other equipment; and coordinate with College personnel to determine replacement needs of existing equipment. 6. Assist in coordinating with College and contract personnel when identifying needs to ensure that the most up-to-date technology is used; represent College's technological point of view and position at assigned District and College meetings; 7. Train, supervise and evaluate the performance of assigned technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work. 8. Attend, collaborate and contribute, as assigned, in meetings with vendors, contractors, administrators, faculty and staff; coordinate and supervise the updating and implementation of College-level improvement projects with vendors, consultants, staff and faculty as directed; and coordinate with District Services on various services for District managed projects. 9. Attend assigned meetings of College and District-wide committees, which may include contributing to the review of the policies and practices for providing technology services; provide College perspective relative to the parameters and criteria for project designs and College established standards; and assist in implementing design and technical standards and ensure these design and standards are adhere to. 10. Assist in setting priorities and developing work and staffing schedules to ensure the timely and efficient operation and maintenance of College technology services and broadcast systems; assist in the implementation of the technology master plan. 11. Assist in developing, preparing and administering project plans, definitions and scope, budgets and schedules for College and District level projects including: charts, GANTT charts, status reports, purchase orders, change orders, and payment applications; review and negotiate claims; and assist in preparing agenda items for submittal to Purchasing Department for review and for Board approval as needed. 12. Act as the College's technology representative, as assigned, in the administration of assigned construction and technology contracts including monitoring and evaluating the work of contractors to ensure accurate payment and timely completion of contractual requirements. 13. Maintain an effective and cooperative working relationship with all College and District Services personnel, including administration, faculty and classified personnel; provide College administrators and other District personnel with regular updates on projects and activities as requested; interact directly with College administrators with policy-level responsibility as assigned by Director. 14. Assist in planning, organizing, implementing, managing and evaluating audiovisual services provided to the College; assist in designing technical and specialized audiovisual systems in response to faculty, student and staff requirements; assist in identifying, evaluating and recommending emerging media equipment, systems, programs, applications, technologies, methodologies and uses. 15. Assist in evaluating emerging and innovative technologies and making proposals regarding their strategic use in serving the needs of students, faculty and staff; ensure innovative technologies assist the college to promote student success; represent the College, as assigned, at District Information Technology meetings; and promote the College's position related to information technology. 16. Maintain a liaison relationship with the student and faculty user community; assist in developing and implementing opportunities for students and staff to learn to use information technology systems and programs; assist in promoting new systems and services to these user communities. 17. Provide status reports of active assigned work to the Director of Technology Services as required. Provide College administrators and other District personnel with regular updates on assigned projects and activities as requested or directed. 18. Coordinate technology purchases and implementations in the College's various learning centers, libraries, such as writing and math labs; evaluate and maintain library information databases, and maintain a variety of tracking systems such as SARS Trak, and photocopier systems as needed. 19. Assist in developing and administering budgets for assigned projects; assist in forecasting future budgets requirements for technology systems, staffing, and facilities infrastructure; and assist in approving technology purchases. Ensure Fixtures, Furniture, and Equipment (FF&E) funds are budget properly to fund all technology in new construction or renovations. 20. Coordinate with outside vendors for the purchase, installation and maintenance of complex voice, video and data systems if not coordinated by District IT personnel. 21. Coordinate the complete documentation of all technical systems including configuration and change control. 22. Maintain an effective inventory system of all hardware, software, and service maintenance agreements (SMAs) 23. Assist in providing appropriate technical solutions for designing and installing both radio and television broadcast systems as needed or assigned. 24. Assist in recommending new broadcast and other equipment for purchase to meet good engineering practices and provide project support representing broadcast and other system design during integration. 25. Assist in diagnosing, repairing or facilitating the repair of component level broadcast-related equipment. 26. Perform related duties as assigned. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Applicable security mandates, rules, and regulations. Capital construction concepts as how they relate to technology implementations. Complex Cisco networking systems and operations including wireless. Desktop refresh, application delivery, and imaging processes. Design experience for digital and analog video and audio signals. District and College policies, procedures, organization, operations, objectives and Community College mission, functions, and participatory governance. Documentation standards and procedures, including public contract administration. Electronic access and related systems. Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. Federal Communication Commission (FCC) rules and regulations. Modern information technology capabilities and trends. Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. Radio transmitters, microwave links, and satellite systems. Security camera and related systems. State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. Assist in developing, implementing, directing and evaluating information technology services, activities and programs. Assure compliance with legal requirements and District policies, and college processes and procedures. Collect, compile and analyze data. Develop and manage assigned budgets. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. Lead and facilitate group meetings effectively. Maintain current knowledge of technological advances in the field. Participate with the District in the design, procurement and installation of approved technology projects. Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. Run an effective and efficient technical help desk operation. Train, supervise, motivate, and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction, the Housing and Community Development Representative II (HCDR II) is responsible for independently providing technical assistance, policy, analysis, reviews of documents, research, conducting program development and implementation and other policy development functions. Incumbents analyzes and research critical and sensitive housing issues, including implementing and enforcing state housing laws, carrying out programs and preparing various documents for review. This includes, but is not limited to, Housing Element Law, land-use-related issues, homelessness, climate change, fair housing, and state, federal, housing planning financing programs and other housing policy development topics. Serve as a conduit between the Division and various external stakeholders. Incumbents must possess political sensitivity to judge when engaging on sensitive topics is appropriate. Incumbents works in a team environment and may provide guidance and direction as a lead or mentor to other staff members. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-427341 Position #(s): 401-310-8962-XXX Working Title: Telework Option - Hybrid - Housing Policy Analyst Classification: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II $5,967.00 - $7,474.00 Shall Consider: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE I $4,012.00 - $4,559.00 A $4,140.00 - $4,933.00 B $4,964.00 - $6,213.00 C # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) A Statement of Qualifications (SOQ) is required to be submitted with your State Employment Application STD Form 678 when applying for this position. The SOQ will be used as a pre-interview screening tool and is a scored requirement. Applicants who do not follow the SOQ instructions and/or do not provide responses to the numbered statements listed below will not be considered for this position. An SOQ is a narrative that describes your qualifications for this position, by responding to the numbered questions listed below. The SOQ must be no more than two (2) pages, 12-point font, organized and numbered as reflected below. You must respond to all the following numbered statements. Resumes, letters, and other materials will not be considered in the place of the SOQ. (Example) 1. Describe your experience... 1. Your response Answer the following as instructed above. 1. Describe in detail your experience working in the field of land use and or housing planning. 2. Describe your experience with the legislative policy development in the subject matter of housing and community development. 3. Summarize your experience facilitating meetings and developing written communication for stakeholders. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 427341 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 427341 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in land use, community development, housing planning and policy development and local/regional planning grants. Experience referencing, analyzing, and interpreting state statutes and/or municipal codes, ideally to determine consistency of a housing project with those statutes or codes. Experience facilitating meetings with stakeholders and outreach events. Experience with the areas of California State government or other policy making practices such as the legislative process. Experience preparing, writing, editing, and/or presenting policy reports, memoranda, or analyses on complex, sensitive and/or controversial topics to internal or external stakeholders. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit I JC 427341 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/30/2024
Apr 17, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction, the Housing and Community Development Representative II (HCDR II) is responsible for independently providing technical assistance, policy, analysis, reviews of documents, research, conducting program development and implementation and other policy development functions. Incumbents analyzes and research critical and sensitive housing issues, including implementing and enforcing state housing laws, carrying out programs and preparing various documents for review. This includes, but is not limited to, Housing Element Law, land-use-related issues, homelessness, climate change, fair housing, and state, federal, housing planning financing programs and other housing policy development topics. Serve as a conduit between the Division and various external stakeholders. Incumbents must possess political sensitivity to judge when engaging on sensitive topics is appropriate. Incumbents works in a team environment and may provide guidance and direction as a lead or mentor to other staff members. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-427341 Position #(s): 401-310-8962-XXX Working Title: Telework Option - Hybrid - Housing Policy Analyst Classification: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II $5,967.00 - $7,474.00 Shall Consider: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE I $4,012.00 - $4,559.00 A $4,140.00 - $4,933.00 B $4,964.00 - $6,213.00 C # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) A Statement of Qualifications (SOQ) is required to be submitted with your State Employment Application STD Form 678 when applying for this position. The SOQ will be used as a pre-interview screening tool and is a scored requirement. Applicants who do not follow the SOQ instructions and/or do not provide responses to the numbered statements listed below will not be considered for this position. An SOQ is a narrative that describes your qualifications for this position, by responding to the numbered questions listed below. The SOQ must be no more than two (2) pages, 12-point font, organized and numbered as reflected below. You must respond to all the following numbered statements. Resumes, letters, and other materials will not be considered in the place of the SOQ. (Example) 1. Describe your experience... 1. Your response Answer the following as instructed above. 1. Describe in detail your experience working in the field of land use and or housing planning. 2. Describe your experience with the legislative policy development in the subject matter of housing and community development. 3. Summarize your experience facilitating meetings and developing written communication for stakeholders. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 427341 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 427341 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in land use, community development, housing planning and policy development and local/regional planning grants. Experience referencing, analyzing, and interpreting state statutes and/or municipal codes, ideally to determine consistency of a housing project with those statutes or codes. Experience facilitating meetings with stakeholders and outreach events. Experience with the areas of California State government or other policy making practices such as the legislative process. Experience preparing, writing, editing, and/or presenting policy reports, memoranda, or analyses on complex, sensitive and/or controversial topics to internal or external stakeholders. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit I JC 427341 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/30/2024
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Student Services Systems Specialist Job Category: CSEA Job Opening Date: April 23, 2024 Job Closing Date: May 14, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday - Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $5,526 to $6,102 per month Required Documents: Required: Resume. Optional: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 05/13/2024 Required Document: Resume. Applications missing the required document will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 24, 2024
Full Time
Title: Student Services Systems Specialist Job Category: CSEA Job Opening Date: April 23, 2024 Job Closing Date: May 14, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday - Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $5,526 to $6,102 per month Required Documents: Required: Resume. Optional: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 05/13/2024 Required Document: Resume. Applications missing the required document will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Dispatcher/Records (Substitute) Job Category: NBU Job Opening Date: April 18, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from the Chief of Police or designee, performs radio dispatch for police, parking services, and other public safety personnel; dispatches police units and communicates with other emergency service agencies as appropriate in support of the police department at an assigned campus; performs a wide variety of specialized clerical duties involved in the preparation, retention, maintenance, distribution, and release of criminal records and materials related to public safety activities in accordance with the California Law Enforcement Telecommunication Systems (CLETS); manages and coordinates service, training, and maintenance of the Live Scan fingerprint system; and provides a variety of information and assistance to students, faculty, staff, and the general public relative to assigned area of responsibility in person and over the telephone. DISTINGUISHING CHARACTERISTICS Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Incumbent is expected to complete both Dispatch and Records training through POST and maintain current knowledge by attending regular POST continued training. Regular ongoing duties include performing the full range of Dispatcher duties and, in addition, specialized functions related to the computerized and non-computerized law enforcement records management systems including preparation, retention, maintenance, distribution, and release of criminal records and materials related to public safety activities in accordance with the California Law Enforcement Telecommunication Systems (CLETS). REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbent may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Receive emergency and non-emergency telephone calls for service from the campus community, general public, law enforcement, and field personnel; determine nature, priority, and location of emergencies; dispatch campus police and other emergency responders as necessary. Operate police radio communications systems to transmit and receive a variety of messages and calls for service while dispatching personnel and equipment according to standard operating procedures or personnel requests. Operate a variety of computer-based software systems including CAD, records management system, and California Law Enforcement Telecommunications System (CLETS); operate CLETS to enter, modify, and retrieve data associated and connected with law enforcement records and criminal history databases; serve as primary or alternate Agency CLETS Coordinator (ACC) on matters pertaining to the use of CLETS. Correspond in person, in writing, or by phone when a request for records is received; respond to subpoena duces tecums for department records; consult with the City Attorney, District Attorney's Office, and Department of Justice as needed. Research Public Records Act laws relating to criminal records and case law to determine authority to release or deny request for records; appear in court on behalf of the department as required; interpret and apply various state laws regulating the control and release of criminal records. Monitor campus fire alarms, intrusion alarms, and panic alarms and dispatch appropriate personnel as needed. Operate network systems related to the college access control and CCTV systems and security objects; perform backup procedures; import/export cardholder records; generate reports. Answer maintenance service emergencies during evenings, weekends, and holidays; contact appropriate maintenance staff after hours as necessary. Perform general clerical duties; type, word process, and proofread a variety of documents and forms including general correspondence, reports, and memoranda from rough draft, recordings, or verbal instruction; compile information and data for statistical reports; enter information into computer system; access student information as requested/necessary. Maintain accurate and up-to-date public safety files, records, and logs; develop and monitor various logs, accounts, and files for current and accurate information to establish and maintain daily log of all calls and field units dispatched; verify accuracy of information, researching discrepancies and recording information; file police reports and other documents; organize and maintain filing systems to maintain records and reports in a safe/secure filing system for permanent record keeping; process requests for records and subpoenas; perform annual Clery Act reporting. Process criminal identification and evidence. Serve as receptionist for assigned area; receive office visitors and telephone calls; provide material and information in response to requests for information related to assigned area of responsibility; route calls to appropriate personnel and convey telephone messages; refer callers to appropriate staff for further assistance as needed. Provide information and reports to Police Officers including daily and weekend reports with information regarding weekend classes and events on campus. Operate office equipment including computer, typewriter, calculator, copier, and facsimile machine; utilize various computer applications and software packages; maintain and generate reports from a database or network system. Provide support for front counter and other general office operations; maintain office supplies and inventories; order, receive, and maintain office supplies and equipment; prepare and deliver requisitions, purchase orders, and work order forms. Assist the Chief of Police with the development, evaluation, and testing of emergency and disaster operating procedures in conjunction with other departments of the District and other agencies. Provide Live Scan fingerprinting service. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Technical aspects of field of specialty. Principles and procedures of public safety dispatching including operation of computer aided dispatch software applications. Emergency procedures and proper radio communication procedures and rules. Operations, services, and activities of a law enforcement records management program. CLETS/NCIC. Principles and practices of police records retention and disposition. Principles and practices of Uniform Crime Reporting. Pertinent federal, state, and local codes, laws, and regulations including applicable laws governing the retention and dissemination of police reports and records. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Basic principles of business letter writing and basic report preparation. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices, and procedures of basic fiscal, statistical, and administrative record keeping. Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Interpersonal skills using tact, patience and courtesy. Basic mathematical concepts. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Read passages and listen to orally-imparted information and retrieve facts, draw conclusions, and derive meaning. Use language to convey information clearly in writing. Apply general rules to specific problems to attain logical answers. Correctly follow a given rule or set of rules to arrange things or actions in a certain order. Mentally store and retrieve facts, details, and other information. Quickly and accurately compare letters and numbers presented orally on a form; shift back and forth between two or more sources of information, both written and orally-imparted, in performing a set of tasks. Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply policies and procedures according to the Rules and Regulations Manual. Learn geographic features and streets of the campus. Perform a variety of office support and clerical duties and activities of a general and specialized nature for assigned campus police office. Interpret changes in Federal Communications Commission rules and regulations. Understand, interpret, and apply general radio dispatch, police records, administrative, and office policies and procedures. Interpret and apply various state laws regulating the control and release of criminal records. Interpret changes in policies, codes, regulations, and laws governing communications, use and confidentiality of police records, and property and evidence control. Manage the retention and distribution of criminal reports. Receive and appropriately respond to calls for emergency service. Effectively communicate with and elicit information from, upset and irate callers. Operate radio communications equipment to dispatch, support, and maintain contact with campus police officers and other field personnel. Respond appropriately to the needs, requests, and inquiries from students, staff, faculty, or the public; effectively present information in person, on the telephone, or via radio. Remain calm and efficient in emergency situations. Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Perform customer and community service with a calm professional demeanor while under stress. Accurately evaluate information and situations, and make appropriate decision in routine, non-routine, and emergency situations. Read maps and floor plans to provide directions to officers in the field. Accurately interpret written policies, follow oral and written instructions, and transfer information. Provide clear and concise verbal directions quickly and accurately. Present and summarize information in a variety of written formats, using clear and concise language. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work with and exhibit sensitivity to, and understanding of, the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized course work related to assignment. College level course work in criminal justice, records management, or other related program area is desirable. Experience: Two years of general clerical experience involving extensive public contact including some prior experience in a dispatch center, parking and traffic control, radio communications, or in public relations. LICENSE OR CERTIFICATE A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. Completion of a POST Dispatcher course within one year of employment. Completion of POST Records course within one year of employment. Must satisfactorily complete on-going Continuing Professional Training requirements set by POST. Ability to obtain current First Aid and CPR certification. TESTING AND BACKGROUND CHECK Must pass the POST Entry-Level Dispatcher Selection Test Battery (written exam) or alternative job-related tests of these abilities. Must submit to a thorough background investigation pursuant to standards established by the Commission for POST. Must undergo a medical examination as required by the Commission for POST. Oral Communication Assessment (Commission Regulation 1958) Verbal, Reasoning, Memory, and Perceptual Abilities Assessment (Commission Regulation 1957) PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a campus police office setting. Duties are typically performed at a desk or computer terminal, subject to noise from office equipment operation, frequent interruptions and contact in person and on the telephone with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $26.78/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 19, 2024
Part Time
Title: Dispatcher/Records (Substitute) Job Category: NBU Job Opening Date: April 18, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from the Chief of Police or designee, performs radio dispatch for police, parking services, and other public safety personnel; dispatches police units and communicates with other emergency service agencies as appropriate in support of the police department at an assigned campus; performs a wide variety of specialized clerical duties involved in the preparation, retention, maintenance, distribution, and release of criminal records and materials related to public safety activities in accordance with the California Law Enforcement Telecommunication Systems (CLETS); manages and coordinates service, training, and maintenance of the Live Scan fingerprint system; and provides a variety of information and assistance to students, faculty, staff, and the general public relative to assigned area of responsibility in person and over the telephone. DISTINGUISHING CHARACTERISTICS Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Incumbent is expected to complete both Dispatch and Records training through POST and maintain current knowledge by attending regular POST continued training. Regular ongoing duties include performing the full range of Dispatcher duties and, in addition, specialized functions related to the computerized and non-computerized law enforcement records management systems including preparation, retention, maintenance, distribution, and release of criminal records and materials related to public safety activities in accordance with the California Law Enforcement Telecommunication Systems (CLETS). REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbent may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Receive emergency and non-emergency telephone calls for service from the campus community, general public, law enforcement, and field personnel; determine nature, priority, and location of emergencies; dispatch campus police and other emergency responders as necessary. Operate police radio communications systems to transmit and receive a variety of messages and calls for service while dispatching personnel and equipment according to standard operating procedures or personnel requests. Operate a variety of computer-based software systems including CAD, records management system, and California Law Enforcement Telecommunications System (CLETS); operate CLETS to enter, modify, and retrieve data associated and connected with law enforcement records and criminal history databases; serve as primary or alternate Agency CLETS Coordinator (ACC) on matters pertaining to the use of CLETS. Correspond in person, in writing, or by phone when a request for records is received; respond to subpoena duces tecums for department records; consult with the City Attorney, District Attorney's Office, and Department of Justice as needed. Research Public Records Act laws relating to criminal records and case law to determine authority to release or deny request for records; appear in court on behalf of the department as required; interpret and apply various state laws regulating the control and release of criminal records. Monitor campus fire alarms, intrusion alarms, and panic alarms and dispatch appropriate personnel as needed. Operate network systems related to the college access control and CCTV systems and security objects; perform backup procedures; import/export cardholder records; generate reports. Answer maintenance service emergencies during evenings, weekends, and holidays; contact appropriate maintenance staff after hours as necessary. Perform general clerical duties; type, word process, and proofread a variety of documents and forms including general correspondence, reports, and memoranda from rough draft, recordings, or verbal instruction; compile information and data for statistical reports; enter information into computer system; access student information as requested/necessary. Maintain accurate and up-to-date public safety files, records, and logs; develop and monitor various logs, accounts, and files for current and accurate information to establish and maintain daily log of all calls and field units dispatched; verify accuracy of information, researching discrepancies and recording information; file police reports and other documents; organize and maintain filing systems to maintain records and reports in a safe/secure filing system for permanent record keeping; process requests for records and subpoenas; perform annual Clery Act reporting. Process criminal identification and evidence. Serve as receptionist for assigned area; receive office visitors and telephone calls; provide material and information in response to requests for information related to assigned area of responsibility; route calls to appropriate personnel and convey telephone messages; refer callers to appropriate staff for further assistance as needed. Provide information and reports to Police Officers including daily and weekend reports with information regarding weekend classes and events on campus. Operate office equipment including computer, typewriter, calculator, copier, and facsimile machine; utilize various computer applications and software packages; maintain and generate reports from a database or network system. Provide support for front counter and other general office operations; maintain office supplies and inventories; order, receive, and maintain office supplies and equipment; prepare and deliver requisitions, purchase orders, and work order forms. Assist the Chief of Police with the development, evaluation, and testing of emergency and disaster operating procedures in conjunction with other departments of the District and other agencies. Provide Live Scan fingerprinting service. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Technical aspects of field of specialty. Principles and procedures of public safety dispatching including operation of computer aided dispatch software applications. Emergency procedures and proper radio communication procedures and rules. Operations, services, and activities of a law enforcement records management program. CLETS/NCIC. Principles and practices of police records retention and disposition. Principles and practices of Uniform Crime Reporting. Pertinent federal, state, and local codes, laws, and regulations including applicable laws governing the retention and dissemination of police reports and records. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Basic principles of business letter writing and basic report preparation. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices, and procedures of basic fiscal, statistical, and administrative record keeping. Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Interpersonal skills using tact, patience and courtesy. Basic mathematical concepts. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Read passages and listen to orally-imparted information and retrieve facts, draw conclusions, and derive meaning. Use language to convey information clearly in writing. Apply general rules to specific problems to attain logical answers. Correctly follow a given rule or set of rules to arrange things or actions in a certain order. Mentally store and retrieve facts, details, and other information. Quickly and accurately compare letters and numbers presented orally on a form; shift back and forth between two or more sources of information, both written and orally-imparted, in performing a set of tasks. Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply policies and procedures according to the Rules and Regulations Manual. Learn geographic features and streets of the campus. Perform a variety of office support and clerical duties and activities of a general and specialized nature for assigned campus police office. Interpret changes in Federal Communications Commission rules and regulations. Understand, interpret, and apply general radio dispatch, police records, administrative, and office policies and procedures. Interpret and apply various state laws regulating the control and release of criminal records. Interpret changes in policies, codes, regulations, and laws governing communications, use and confidentiality of police records, and property and evidence control. Manage the retention and distribution of criminal reports. Receive and appropriately respond to calls for emergency service. Effectively communicate with and elicit information from, upset and irate callers. Operate radio communications equipment to dispatch, support, and maintain contact with campus police officers and other field personnel. Respond appropriately to the needs, requests, and inquiries from students, staff, faculty, or the public; effectively present information in person, on the telephone, or via radio. Remain calm and efficient in emergency situations. Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Perform customer and community service with a calm professional demeanor while under stress. Accurately evaluate information and situations, and make appropriate decision in routine, non-routine, and emergency situations. Read maps and floor plans to provide directions to officers in the field. Accurately interpret written policies, follow oral and written instructions, and transfer information. Provide clear and concise verbal directions quickly and accurately. Present and summarize information in a variety of written formats, using clear and concise language. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work with and exhibit sensitivity to, and understanding of, the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized course work related to assignment. College level course work in criminal justice, records management, or other related program area is desirable. Experience: Two years of general clerical experience involving extensive public contact including some prior experience in a dispatch center, parking and traffic control, radio communications, or in public relations. LICENSE OR CERTIFICATE A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. Completion of a POST Dispatcher course within one year of employment. Completion of POST Records course within one year of employment. Must satisfactorily complete on-going Continuing Professional Training requirements set by POST. Ability to obtain current First Aid and CPR certification. TESTING AND BACKGROUND CHECK Must pass the POST Entry-Level Dispatcher Selection Test Battery (written exam) or alternative job-related tests of these abilities. Must submit to a thorough background investigation pursuant to standards established by the Commission for POST. Must undergo a medical examination as required by the Commission for POST. Oral Communication Assessment (Commission Regulation 1958) Verbal, Reasoning, Memory, and Perceptual Abilities Assessment (Commission Regulation 1957) PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a campus police office setting. Duties are typically performed at a desk or computer terminal, subject to noise from office equipment operation, frequent interruptions and contact in person and on the telephone with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $26.78/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.