Description: Division of Student Affairs Student Services Professional II RESPONSIBILITIES & DUTIES:
Assists with developing and supporting academic and co-curricular opportunities, events, and programs to enhance student engagement, pride, and sense of belonging for new students transitioning into the CI community.
Assists with selection and training of orientation leaders. Assists with orientation logistics by working with University Events and campus partners. Assists with the New Student Orientation (NSO) Navigate CSUCI virtual summer workshops, Welcome Celebration, and Weeks of Welcome events. Provides resources and engagement opportunities for new transfer and commuter students based on constituent needs, national trends, and best practices, such as National Transfer Student Week and off-campus engagement. Ensures effective marketing of transition and commuter student events. Compiles data from program assessments such as orientation evaluations and student surveys designed to connect students with involvement opportunities at CSUCI. Assists with coordinating resource fairs for campus partners and student clubs and organizations. Collaborates with programs and services within Student Affairs, Academic Affairs, and Business & Financial Affairs to ensure a seamless experience for students between matriculation and the first semester of enrollment. Collaborates with campus partners to coordinate campus experiences that promote an inclusive campus climate, retention, engagement, multiculturalism, diversity, and community development. Collaborates with campus colleagues to assess student needs, promote student programs throughout campus, increase engagement and student success, and connect students with resources on and off campus that meet their unique needs. Supports STEP programs and initiatives: New Student Orientation, Student Organizations & Involvement, Veteran Affairs, transfer and commuter students, student caregivers, and family/supporter resources. Regularly utilizes student development theory, research, best practice, and assessment tools to identify and understand the needs of students transitioning to university life. Performs additional related duties as assigned. REQUIREMENTS OF POSITION:
Bachelor's degree in college student personnel, higher education, counseling or related field required. At least two years of progressively responsible, related student services work experience required. A job-related master's degree may be substituted for one year of professional experience. Direct experience in student activities, student leadership, or student training at a college/university is required. Knowledge of student development theory, retention literature, and strategies; student support programs and services; and customer service standards and procedures. Ability to plan and evaluate co-curricular programs; develop effective collaborative relationships with faculty and administration; use independent judgment when communicating program information to various constituents; and foster a cooperative and positive work environment. Ability to adapt quickly in a fast-paced environment with multiple priorities and deadlines; communicate effectively both orally and in writing; interpret and apply policies and procedures independently; and use judgment and discretion to act when precedents do not exist. Strong interpersonal communication skills as well as the ability to work effectively with a wide range of constituencies in a diverse community. Must be organized and follow directions with minimal supervision and handle multiple tasks; possess a high degree of enthusiasm for, and experience with, the development of educational and social activities that effectively engage college students. Knowledge of group and individual counseling theories, assessment, procedures, and techniques. Knowledge of and ability to use high-level analytical, problem solving, and organizational skills with the ability to work creatively and independently. Proficiency in the use of computers, including appropriate software. Knowledge of federal, state, and CSU regulations and policies. Must maintain the confidentiality of student information at all times (as per FERPA). Must demonstrate inclusivity and be able to communicate effectively with a diverse population of students, faculty, staff and community members. May be required to work outside of traditional business hours with advance notice when possible.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to complete the background check satisfactorily may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.
Anticipated hiring range: $4,304 to $4,512 per month
Closing Date/Time: Open until filled