CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura Water Department is looking for a Utility Billing Specialist - Senior Utility Billing Specialist to join the team. We are seeking detailed oriented candidates who are dedicated to meeting customer expectations and requirements. This is a great entry level position for candidates with customer service experience and customer billing, clerical accounting experience or college level coursework in accounting, finance, business administration or the like. WHAT YOU’LL DO Reporting to the Utility Billing Supervisor, the Utility Billing Specialist - Senior Utility Billing Specialist is key to providing front line customer care and accounting work to Ventura Water customers daily. This team member handles a high volume of customer inquiries from open to close and is responsible for providing information and assistance to the public by phone, mail, and computer. Additionally, this Utility Billing Specialist performs detailed clerical work, maintaining water and wastewater billing accounts and processing billing. Utility Billing Specialist is the entry-level class in the utility billing series. At this level, Specialists are expected to perform the more routine and less complex customer care and maintenance of customer accounts related to utility billing while receiving technical and functional direction and training. Positions are flexibly staffed, and Utility Billing Specialists are expected to advance to the Senior Utility Billing Specialist classification upon obtaining the required experience and demonstrated proficiency in performing the assigned functions. Senior Utility Billing Specialist is the journey-level class in the utility billing series. This class performs the full range of customer care and maintenance of customer accounts in support of utility billing. Senior Utility Billing Specialists work with occasional instruction/assistance and are fully aware of the operating procedures and policies of the work unit. They may provide lead direction over the Utility Billing Specialist and are normally filled by advancement from the Utility Billing Specialist level. WHO YOU ARE If you have the desire to join a dedicated team of customer service professionals, this position may be for you! If through education, training and/or experience, you: thrive on providing responsive support to first-hand customer inquiries daily, read situations quickly, stepping up to handle difficult customer situations, eliminate roadblocks to handle multiple priorities while maintaining professional composure, excel at the review of data for accuracy, identifying errors or problems, then you are an ideal candidate for this position. Currently, there is one full-time position available. This recruitment may also be used to fill future vacancies. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Utility Billing Specialist - Senior Utility Billing Specialist Utility Billing Specialist - Senior Utility Billing Specialist titles are pending City Council approval. THE SCHEDULE This recruitment will follow the below timeline. Tuesday, May 21, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 27, 2024 - Candidates will be notified by email of their status by this date. Week of June 3, 2024 - Oral Panel Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of June 17, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. July 1, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $24.64 - $29.96Hourly DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Tuesday, May 21, 2024, at 5:30 pm . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of training, education, and experience equivalent to completion of high school and one year of customer service experience, including some customer billing or clerical accounting experience. Additional financial and/or statistical record keeping experience or college level course work in accounting, finance, business administration, or a related field is highly desirable. In addition, Senior Utility Billing Specialist requires one year of experience equivalent to that of an Utility Billing Specialist with the City of Ventura, or two years of customer service experience, including customer billing or clerical accounting experience and maintaining financial and/or statistical records. Prior experience with a public agency is highly desirable. Additional specialized training or college level coursework in accounting, finance, business administration, or a related field is highly desirable. License : Possession of a valid California driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application shows all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Tuesday, May 21, 2024, at 5:30 pm. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for the Week of June 3, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for the Week of June 17, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY, AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 5/21/2024 5:30 PM Pacific
THE POSITION The City of Ventura Water Department is looking for a Utility Billing Specialist - Senior Utility Billing Specialist to join the team. We are seeking detailed oriented candidates who are dedicated to meeting customer expectations and requirements. This is a great entry level position for candidates with customer service experience and customer billing, clerical accounting experience or college level coursework in accounting, finance, business administration or the like. WHAT YOU’LL DO Reporting to the Utility Billing Supervisor, the Utility Billing Specialist - Senior Utility Billing Specialist is key to providing front line customer care and accounting work to Ventura Water customers daily. This team member handles a high volume of customer inquiries from open to close and is responsible for providing information and assistance to the public by phone, mail, and computer. Additionally, this Utility Billing Specialist performs detailed clerical work, maintaining water and wastewater billing accounts and processing billing. Utility Billing Specialist is the entry-level class in the utility billing series. At this level, Specialists are expected to perform the more routine and less complex customer care and maintenance of customer accounts related to utility billing while receiving technical and functional direction and training. Positions are flexibly staffed, and Utility Billing Specialists are expected to advance to the Senior Utility Billing Specialist classification upon obtaining the required experience and demonstrated proficiency in performing the assigned functions. Senior Utility Billing Specialist is the journey-level class in the utility billing series. This class performs the full range of customer care and maintenance of customer accounts in support of utility billing. Senior Utility Billing Specialists work with occasional instruction/assistance and are fully aware of the operating procedures and policies of the work unit. They may provide lead direction over the Utility Billing Specialist and are normally filled by advancement from the Utility Billing Specialist level. WHO YOU ARE If you have the desire to join a dedicated team of customer service professionals, this position may be for you! If through education, training and/or experience, you: thrive on providing responsive support to first-hand customer inquiries daily, read situations quickly, stepping up to handle difficult customer situations, eliminate roadblocks to handle multiple priorities while maintaining professional composure, excel at the review of data for accuracy, identifying errors or problems, then you are an ideal candidate for this position. Currently, there is one full-time position available. This recruitment may also be used to fill future vacancies. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Utility Billing Specialist - Senior Utility Billing Specialist Utility Billing Specialist - Senior Utility Billing Specialist titles are pending City Council approval. THE SCHEDULE This recruitment will follow the below timeline. Tuesday, May 21, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 27, 2024 - Candidates will be notified by email of their status by this date. Week of June 3, 2024 - Oral Panel Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of June 17, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. July 1, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $24.64 - $29.96Hourly DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Tuesday, May 21, 2024, at 5:30 pm . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of training, education, and experience equivalent to completion of high school and one year of customer service experience, including some customer billing or clerical accounting experience. Additional financial and/or statistical record keeping experience or college level course work in accounting, finance, business administration, or a related field is highly desirable. In addition, Senior Utility Billing Specialist requires one year of experience equivalent to that of an Utility Billing Specialist with the City of Ventura, or two years of customer service experience, including customer billing or clerical accounting experience and maintaining financial and/or statistical records. Prior experience with a public agency is highly desirable. Additional specialized training or college level coursework in accounting, finance, business administration, or a related field is highly desirable. License : Possession of a valid California driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application shows all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Tuesday, May 21, 2024, at 5:30 pm. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for the Week of June 3, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for the Week of June 17, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY, AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 5/21/2024 5:30 PM Pacific
City of Vallejo
Vallejo, California, United States
Description THE POSITION This recruitment is being conducted to fill four full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The City of Vallejo is seeking candidates for four Senior Water Distribution Technician positions, as collaborative members of the City's Water Department. Senior Water Distribution Technicians are responsible for leading, overseeing, and participating in the more complex and difficult work of staff responsible for providing installation and maintenance services of water distribution systems. While not required, specialized training in or welding experience is highly desirable. DISTINGUISHING CHARACTERISTICS The Senior Water Distribution Technician is the lead and advanced journey level in the series. It differs from Water Distribution Technician in that the Senior acts as the lead worker and performs duties and tasks that are the most complex and advanced in the water distribution maintenance field. The Senior Water Distribution Technician is distinguished from the Utility Supervisor in that the Senior only provides lead/direct supervision for the work performed on an assigned crew whereas the Supervisor is a full supervisory class responsible for the full range of direct supervisory responsibilities. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a higher level supervisory or management position. Exercises technical and functional direct supervision over lower-level water distribution staff. THE DEPARTMENT The Vallejo Water Department is a dynamic organization engaged in growth and positive change for the benefit of our customers and community. The Department provides potable water to 121,000 customers through a highly complex system including multiple raw water sources, three treatment plants, a Sludge Dewatering Facility, 600 miles of distribution pipes, 8 pressure zones, 27 pump stations, and 37,000 service connections. Vallejo Water is a Treatment-5/Distribution-5 system. In 2017, Vallejo water services transitioned from a division of Public Works, to a standalone Water Department reporting directly to the City Manager. This change gives drinking water-related operations and issues greater visibility and strategic direction for the benefit of rate-payers. The Water Department's strategic goals include: infrastructure reliability, public trust, sustainability, organizational performance, and financial viability. The Water Department has six Divisions: Water Treatment, Engineering, Distribution, Watershed and Facilities Management, and Administration/Conservation. The Water Quality Division of the Water Department is an important stakeholder in projects unfolding in Vallejo and the Advance Water Treatment Plant Operator is a key member of the team. THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. Essential Functions EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - Important responsibilities and duties may include, but are not limited to, the following: Lead, plan, train, and review the work of staff responsible for providing the installation, replacement, repair, and maintenance of water distribution systems. Plan, direct, and participate in the installation, connection, maintenance, repair, relocation and testing of water mains, service lines, meters, valves, pumps, f, valves, fire services and hydrants, taps, backflow prevention devices and other associated water distribution facilities, including tanks and reservoirs. Cut and fit pipes, make water main taps, detect leaks and notify customers; certify backflow devices. Survey various areas of the water distribution system; locate and repair leaks in water distribution lines; check for potential hazards or contamination; take appropriate action as required. Estimate time, materials, and equipment required for jobs assigned; requisition materials as required. Train assigned employees in their area of work in maintenance and repair methods, techniques, and in the set-up and use of equipment. Operate construction equipment, power tools, and moderately heavy and light mechanical equipment including dump trucks, backhoe, wheel and track front-end loader, grader, paving machine, forklift, boom truck, compressors, jackhammer, tapping machine, wacker (compaction equipment), paint sprayers, sand-blasters, concrete saws, welding equipment and various other types of equipment; load, unload and operate pick-ups, trucks and truck-trailer combinations to transport maintenance supplies, materials, and equipment; maintain hand and power tools and assigned equipment; assign and/or perform preventative maintenance on equipment and tools as required. Assign the performance of preventative maintenance on equipment and tools as required. Perform heavy physical labor. Locate water-related infrastructure with electronic locating equipment. Perform welding on water mains and other equipment as required; perform welding in the cutting, repair and fabrication of equipment, tools, parts and fixtures. Perform light building maintenance on pump stations, plant buildings, tanks and reservoirs, including light carpentry, masonry and concrete work. Complete all paperwork related to work orders, work performed, resources ordered/used, timesheets, training reports, safety reports, etc. Ensure the adherence to safe work policies and procedures; utilize proper safety precautions related to all work performed. Perform the full range of duties assigned in the assigned area of work. Oversee and verify the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications and safety protocols. Respond to public inquiries in a courteous manner by providing information within the area of assignment; resolve complaints in an efficient and timely manner. Participate in, respond to, and be available for emergency call-outs for periods of up to one week at a time. Respond to emergency call outs within one hour when assigned to standby duty. Perform related duties and responsibilities as required. Minimum Qualifications/Knowledge, Skills & Abilities QUALIFICATIONS Knowledge of : Principles and practices of general water line installation and maintenance activities. Operations, services and activities of a water distribution system maintenance program including standard water sample collection. Principles of lead supervision and training. Methods and techniques of construction, maintenance, and repair related to the area of work assigned. Basic mathematical operations such as addition, subtraction, multiplication, division, fractions, and percentages. General use, purpose and maintenance of hand tools. Mechanical and hydraulic principles. Techniques, equipment and materials used in street and sidewalk maintenance and repair. Operational characteristics of mechanical equipment and tools used in the area of work assigned. Cutting torch principles and techniques. Occupational hazards and standard work safety practices necessary in the area of work assigned, including city policies and procedures and local, state and federal regulatory requirements regarding workplace safety. Local, state and federal regulatory requirements related to drinking water, storm water and any other similar water related mandates. Principles and procedures of record keeping. Computer use and associated programs used by the department. Ability to : Lead, organize, and review the work of water distribution staff in the area of work assigned. Independently perform the most difficult maintenance, construction, and repair work in the area of work assigned. Use, maintain, and repair automated and mechanical water meters. Participate in, respond to, and be available for emergency call outs for periods up to one week at a time. Interpret, explain and enforce department policies and procedures within assigned crew. Operate a variety of equipment in a safe and effective manner. Perform preventive maintenance on mechanical equipment as required. Work independently in the absence of supervision. Use, operate and care for hand tools, power tools, and mechanical equipment in a safe and efficient manner. Proficiently and safely operate construction equipment related to the construction trades; perform maintenance and repairs on tools and equipment. Read and interpret maps, sketches, drawings, specifications, and technical manuals. Perform a variety of semi-skilled and skilled duties in water distribution facility repair and installation. Perform a variety of manual tasks for extended periods of time and in unfavorable weather conditions. Perform heavy manual labor. Apply good judgment and practical knowledge to resolve unusual or irregular problems in the area of work assigned. Perform duties in a manner to maximize public safety in the area of work assigned. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work including the general public. Professionally and diplomatically respond to questions and comments from the public and city staff, including subordinates and superiors. Lift 100 pounds. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Three years' experience performing journey level water distribution system work preferably within a public agency; OR, one year as a Water Distribution Technician with the City of Vallejo. Training : Specialized training in water distribution, operation, and maintenance may substitute for one year of the required experience. License or Certificate Possession of a valid California Class A driver license at the time of appointment. License must have the following endorsement: air brakes and manual transmission. Additional endorsements for tanker and hazmat at the time of appointment are highly desirable. Individuals must understand that the City may require Class A drivers acquire such additional endorsements during the course of their employment. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Possession of a Backflow Prevention Device General Tester Certificate issued by the American Water Works Association California Nevada Section (AWWA-Cal-Nev. Section) and/or the Northern California Backflow Prevention Association (NCBPA). Possession of a Water Distribution Operator Grade D2 Certificate issued by the State of California Water Resources Control Board. Possession of a Cross Connection Control Program Specialist Certificate issued by the American Water Works Association California Nevada Section (AWWA-Cal-Nev. Section) and/or the Northern California Backflow Prevention Association (NCBPA). *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with City of Vallejo. For continued employment with City of Vallejo, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. OTHER REQUIREMENTS Must be medically approved for wearing a Self-Contained Breathing Apparatus (SCBA), and remain shaven of facial hair at all times as required to wear respiratory protection equipment. Must maintain the ability to perform required duties while wearing SCBA. Must be able to work safety while wearing Personal Protective Equipment (PPE). Work on an unscheduled basis for emergency situations; must be willing to work any day and any shift within a 24-hour period as assigned, including rotations, holidays, weekends and overtime as needed. Must be able to pass a stringent background check to enter the Travis Air Force Base Water facility. Additional Information SUPPLEMENTAL INFORMATION Working Conditions Must possess physical characteristics to perform the critical and important duties of the class, including sufficient physical agility to work in high or confined spaces. Must be willing to work outdoors in a variety of weather conditions and work overtime as needed. The Recruitment & Selection Process Applications are due by 5:00 P.M. on Monday, May 20, 2024. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. Applications will be screened for overall qualifications the week of May 20, 2024. Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of May 20, 2024. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interviews are tentatively scheduled to take place the week of June 10, 2024. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for final interviews based on their performance in the exam. The number of candidates referred for a hiring interview is at the discretion of the hiring department. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: sukari.dixon@cityofvallejo.net no later than May 17, 2024 at 5:00 p.m. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Successfully complete a job-related pre-placement medical exam. 4) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 5/20/2024 5:00 PM Pacific
Description THE POSITION This recruitment is being conducted to fill four full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The City of Vallejo is seeking candidates for four Senior Water Distribution Technician positions, as collaborative members of the City's Water Department. Senior Water Distribution Technicians are responsible for leading, overseeing, and participating in the more complex and difficult work of staff responsible for providing installation and maintenance services of water distribution systems. While not required, specialized training in or welding experience is highly desirable. DISTINGUISHING CHARACTERISTICS The Senior Water Distribution Technician is the lead and advanced journey level in the series. It differs from Water Distribution Technician in that the Senior acts as the lead worker and performs duties and tasks that are the most complex and advanced in the water distribution maintenance field. The Senior Water Distribution Technician is distinguished from the Utility Supervisor in that the Senior only provides lead/direct supervision for the work performed on an assigned crew whereas the Supervisor is a full supervisory class responsible for the full range of direct supervisory responsibilities. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a higher level supervisory or management position. Exercises technical and functional direct supervision over lower-level water distribution staff. THE DEPARTMENT The Vallejo Water Department is a dynamic organization engaged in growth and positive change for the benefit of our customers and community. The Department provides potable water to 121,000 customers through a highly complex system including multiple raw water sources, three treatment plants, a Sludge Dewatering Facility, 600 miles of distribution pipes, 8 pressure zones, 27 pump stations, and 37,000 service connections. Vallejo Water is a Treatment-5/Distribution-5 system. In 2017, Vallejo water services transitioned from a division of Public Works, to a standalone Water Department reporting directly to the City Manager. This change gives drinking water-related operations and issues greater visibility and strategic direction for the benefit of rate-payers. The Water Department's strategic goals include: infrastructure reliability, public trust, sustainability, organizational performance, and financial viability. The Water Department has six Divisions: Water Treatment, Engineering, Distribution, Watershed and Facilities Management, and Administration/Conservation. The Water Quality Division of the Water Department is an important stakeholder in projects unfolding in Vallejo and the Advance Water Treatment Plant Operator is a key member of the team. THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. Essential Functions EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - Important responsibilities and duties may include, but are not limited to, the following: Lead, plan, train, and review the work of staff responsible for providing the installation, replacement, repair, and maintenance of water distribution systems. Plan, direct, and participate in the installation, connection, maintenance, repair, relocation and testing of water mains, service lines, meters, valves, pumps, f, valves, fire services and hydrants, taps, backflow prevention devices and other associated water distribution facilities, including tanks and reservoirs. Cut and fit pipes, make water main taps, detect leaks and notify customers; certify backflow devices. Survey various areas of the water distribution system; locate and repair leaks in water distribution lines; check for potential hazards or contamination; take appropriate action as required. Estimate time, materials, and equipment required for jobs assigned; requisition materials as required. Train assigned employees in their area of work in maintenance and repair methods, techniques, and in the set-up and use of equipment. Operate construction equipment, power tools, and moderately heavy and light mechanical equipment including dump trucks, backhoe, wheel and track front-end loader, grader, paving machine, forklift, boom truck, compressors, jackhammer, tapping machine, wacker (compaction equipment), paint sprayers, sand-blasters, concrete saws, welding equipment and various other types of equipment; load, unload and operate pick-ups, trucks and truck-trailer combinations to transport maintenance supplies, materials, and equipment; maintain hand and power tools and assigned equipment; assign and/or perform preventative maintenance on equipment and tools as required. Assign the performance of preventative maintenance on equipment and tools as required. Perform heavy physical labor. Locate water-related infrastructure with electronic locating equipment. Perform welding on water mains and other equipment as required; perform welding in the cutting, repair and fabrication of equipment, tools, parts and fixtures. Perform light building maintenance on pump stations, plant buildings, tanks and reservoirs, including light carpentry, masonry and concrete work. Complete all paperwork related to work orders, work performed, resources ordered/used, timesheets, training reports, safety reports, etc. Ensure the adherence to safe work policies and procedures; utilize proper safety precautions related to all work performed. Perform the full range of duties assigned in the assigned area of work. Oversee and verify the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications and safety protocols. Respond to public inquiries in a courteous manner by providing information within the area of assignment; resolve complaints in an efficient and timely manner. Participate in, respond to, and be available for emergency call-outs for periods of up to one week at a time. Respond to emergency call outs within one hour when assigned to standby duty. Perform related duties and responsibilities as required. Minimum Qualifications/Knowledge, Skills & Abilities QUALIFICATIONS Knowledge of : Principles and practices of general water line installation and maintenance activities. Operations, services and activities of a water distribution system maintenance program including standard water sample collection. Principles of lead supervision and training. Methods and techniques of construction, maintenance, and repair related to the area of work assigned. Basic mathematical operations such as addition, subtraction, multiplication, division, fractions, and percentages. General use, purpose and maintenance of hand tools. Mechanical and hydraulic principles. Techniques, equipment and materials used in street and sidewalk maintenance and repair. Operational characteristics of mechanical equipment and tools used in the area of work assigned. Cutting torch principles and techniques. Occupational hazards and standard work safety practices necessary in the area of work assigned, including city policies and procedures and local, state and federal regulatory requirements regarding workplace safety. Local, state and federal regulatory requirements related to drinking water, storm water and any other similar water related mandates. Principles and procedures of record keeping. Computer use and associated programs used by the department. Ability to : Lead, organize, and review the work of water distribution staff in the area of work assigned. Independently perform the most difficult maintenance, construction, and repair work in the area of work assigned. Use, maintain, and repair automated and mechanical water meters. Participate in, respond to, and be available for emergency call outs for periods up to one week at a time. Interpret, explain and enforce department policies and procedures within assigned crew. Operate a variety of equipment in a safe and effective manner. Perform preventive maintenance on mechanical equipment as required. Work independently in the absence of supervision. Use, operate and care for hand tools, power tools, and mechanical equipment in a safe and efficient manner. Proficiently and safely operate construction equipment related to the construction trades; perform maintenance and repairs on tools and equipment. Read and interpret maps, sketches, drawings, specifications, and technical manuals. Perform a variety of semi-skilled and skilled duties in water distribution facility repair and installation. Perform a variety of manual tasks for extended periods of time and in unfavorable weather conditions. Perform heavy manual labor. Apply good judgment and practical knowledge to resolve unusual or irregular problems in the area of work assigned. Perform duties in a manner to maximize public safety in the area of work assigned. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work including the general public. Professionally and diplomatically respond to questions and comments from the public and city staff, including subordinates and superiors. Lift 100 pounds. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Three years' experience performing journey level water distribution system work preferably within a public agency; OR, one year as a Water Distribution Technician with the City of Vallejo. Training : Specialized training in water distribution, operation, and maintenance may substitute for one year of the required experience. License or Certificate Possession of a valid California Class A driver license at the time of appointment. License must have the following endorsement: air brakes and manual transmission. Additional endorsements for tanker and hazmat at the time of appointment are highly desirable. Individuals must understand that the City may require Class A drivers acquire such additional endorsements during the course of their employment. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis. Possession of a Backflow Prevention Device General Tester Certificate issued by the American Water Works Association California Nevada Section (AWWA-Cal-Nev. Section) and/or the Northern California Backflow Prevention Association (NCBPA). Possession of a Water Distribution Operator Grade D2 Certificate issued by the State of California Water Resources Control Board. Possession of a Cross Connection Control Program Specialist Certificate issued by the American Water Works Association California Nevada Section (AWWA-Cal-Nev. Section) and/or the Northern California Backflow Prevention Association (NCBPA). *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with City of Vallejo. For continued employment with City of Vallejo, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. OTHER REQUIREMENTS Must be medically approved for wearing a Self-Contained Breathing Apparatus (SCBA), and remain shaven of facial hair at all times as required to wear respiratory protection equipment. Must maintain the ability to perform required duties while wearing SCBA. Must be able to work safety while wearing Personal Protective Equipment (PPE). Work on an unscheduled basis for emergency situations; must be willing to work any day and any shift within a 24-hour period as assigned, including rotations, holidays, weekends and overtime as needed. Must be able to pass a stringent background check to enter the Travis Air Force Base Water facility. Additional Information SUPPLEMENTAL INFORMATION Working Conditions Must possess physical characteristics to perform the critical and important duties of the class, including sufficient physical agility to work in high or confined spaces. Must be willing to work outdoors in a variety of weather conditions and work overtime as needed. The Recruitment & Selection Process Applications are due by 5:00 P.M. on Monday, May 20, 2024. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. Applications will be screened for overall qualifications the week of May 20, 2024. Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of May 20, 2024. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interviews are tentatively scheduled to take place the week of June 10, 2024. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for final interviews based on their performance in the exam. The number of candidates referred for a hiring interview is at the discretion of the hiring department. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: sukari.dixon@cityofvallejo.net no later than May 17, 2024 at 5:00 p.m. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Successfully complete a job-related pre-placement medical exam. 4) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 5/20/2024 5:00 PM Pacific