Cal State University (CSU) Dominguez Hills
1000 East Victoria Street, Carson, CA 90747, USA
Working Title: Academic Tech Office Coordinator Department Name: Academic Technology Division: Information Technology Classification Title: Administrative Support Coordinator II Classification Salary Range: $3,865 - $6,336 per month The anticipated hiring range for this position is $3,865 - $3,964 per month. The final salary is dependent upon qualifications and experience. About the Department/Position: Under the general supervision of the Director of Instructional Technology Services with a dotted line report into the central I.T. Administration Unit. The incumbent will provide general administrative support to directly support the office of Academic Technology (AT) in the Division of Information Technology in accordance with the California State University, Dominguez Hills (CSUDH) and California State University policies and procedures. Administrative areas of responsibility include the day-to-day clerical and administrative support functions which include, but are not limited to, supporting and coordinating general division office activities, calendaring; coordinating and scheduling meetings on behalf of management, creating meeting agendas and/or meeting minutes, as needed. Overview of Duties and Responsibilities: Lead day-to-day administrative support functions, representing the office across and external to the university on matters relating to areas of responsibility. Engage in continual process improvement by critically evaluating existing administrative support business processes, making recommendations, and implementing solutions to improve operational efficiency. Work collaboratively and flexibly with other office support staff to ensure a smooth flow of daily work and office coverage. Reconcile P-Card statements, routing for approvals and submitting to Procurement without delay. Responsible for tracking and maintaining operating budget and financial plans, making recommendations to management for business process improvements, and delivering standard reports to the AVP on budget. Support with processing requisitions, and contracts and assist in maintaining vendor contacts list. Works closely with management to support recruitment activities. Prepare recruitment and new hire paperwork including routing position descriptions, search committee development, coordinating interviews, and other related onboarding tasks. Support onboarding of new I.T. staff, temp hires, students, and consultants. Minimum Qualifications: Required Education: High school diploma or equivalent. Required Experience: Several years of related office work experience equivalent to at least 3 years. Knowledge, Skills, and Abilities: Working knowledge of California State University procedures related to travel, purchasing, budget tracking management and personnel. General knowledge of project management, DevOps, and budget is essential. Thorough knowledge of English grammar, punctuation, and spelling is required along with the ability to effectively write and present professional reports, minutes, and other documents to senior-level administration. Knowledge of standard office software, technology and systems including but not limited to Microsoft Word, Excel, Outlook, PeopleSoft and other standardized office equipment is required. Demonstrated excellence in communication and problem-solving skills. Ability to independently hand multiple work unit priorities and projects with limited supervision. Proven ability to establish and maintain cooperative working relationships and work effectively both independently or as part of a team is required. Ability to work in a fast-paced environment with frequent interruptions and provide exceptional customer service. Ability to address department needs; take initiative to collaboratively improve operations. Preferred Qualifications: Experience: At least three (3) years of work experience providing progressively responsible administrative support in an environment of similar complexity. Previous experience working in an I.T. environment. Education: A four-year degree from an accredited college or university is preferred. To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement . Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Mar 27 2024 Pacific Daylight Time Closing Date/Time:
Mar 14, 2024
Working Title: Academic Tech Office Coordinator Department Name: Academic Technology Division: Information Technology Classification Title: Administrative Support Coordinator II Classification Salary Range: $3,865 - $6,336 per month The anticipated hiring range for this position is $3,865 - $3,964 per month. The final salary is dependent upon qualifications and experience. About the Department/Position: Under the general supervision of the Director of Instructional Technology Services with a dotted line report into the central I.T. Administration Unit. The incumbent will provide general administrative support to directly support the office of Academic Technology (AT) in the Division of Information Technology in accordance with the California State University, Dominguez Hills (CSUDH) and California State University policies and procedures. Administrative areas of responsibility include the day-to-day clerical and administrative support functions which include, but are not limited to, supporting and coordinating general division office activities, calendaring; coordinating and scheduling meetings on behalf of management, creating meeting agendas and/or meeting minutes, as needed. Overview of Duties and Responsibilities: Lead day-to-day administrative support functions, representing the office across and external to the university on matters relating to areas of responsibility. Engage in continual process improvement by critically evaluating existing administrative support business processes, making recommendations, and implementing solutions to improve operational efficiency. Work collaboratively and flexibly with other office support staff to ensure a smooth flow of daily work and office coverage. Reconcile P-Card statements, routing for approvals and submitting to Procurement without delay. Responsible for tracking and maintaining operating budget and financial plans, making recommendations to management for business process improvements, and delivering standard reports to the AVP on budget. Support with processing requisitions, and contracts and assist in maintaining vendor contacts list. Works closely with management to support recruitment activities. Prepare recruitment and new hire paperwork including routing position descriptions, search committee development, coordinating interviews, and other related onboarding tasks. Support onboarding of new I.T. staff, temp hires, students, and consultants. Minimum Qualifications: Required Education: High school diploma or equivalent. Required Experience: Several years of related office work experience equivalent to at least 3 years. Knowledge, Skills, and Abilities: Working knowledge of California State University procedures related to travel, purchasing, budget tracking management and personnel. General knowledge of project management, DevOps, and budget is essential. Thorough knowledge of English grammar, punctuation, and spelling is required along with the ability to effectively write and present professional reports, minutes, and other documents to senior-level administration. Knowledge of standard office software, technology and systems including but not limited to Microsoft Word, Excel, Outlook, PeopleSoft and other standardized office equipment is required. Demonstrated excellence in communication and problem-solving skills. Ability to independently hand multiple work unit priorities and projects with limited supervision. Proven ability to establish and maintain cooperative working relationships and work effectively both independently or as part of a team is required. Ability to work in a fast-paced environment with frequent interruptions and provide exceptional customer service. Ability to address department needs; take initiative to collaboratively improve operations. Preferred Qualifications: Experience: At least three (3) years of work experience providing progressively responsible administrative support in an environment of similar complexity. Previous experience working in an I.T. environment. Education: A four-year degree from an accredited college or university is preferred. To view the full position description, click “ Position Description ” above. General Information: Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here . Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement . Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Mar 27 2024 Pacific Daylight Time Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Office Coordinator Classification Title: ASC II Posting Details Priority Application Deadline: Monday, January 15th @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Purpose of this position is to coordinate the administrative support for the program, faculty and students in the School of Social Work (School), as well as support the School of Social Work Director in maintaining a professional atmosphere and image in the accomplishment and implementation of operating policies and procedures in the completion of the administrative activities of the School. The Administrative Support Coordinator works independently to lead, manage, and coordinate a broad range of complex operations and projects. Incumbent provides direct support to the chair, and is responsible for the work flow of all administrative processes. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 - per month- $4268 per month CSU Classification Salary Range : $3,865 - $6,336.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday 8:00 - 5:00pm Department Information The School of Social Work strives to prepare ethical and competent social workers who can both lead and serve our richly diverse populations in the development and delivery of services that contribute to human well-being and social justice. https://www.csus.edu/college/health-human-services/social-work/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass a background check. Preferred Qualifications Experience working in an institution of higher education. Experience working with the following campus systems: CMS, CFS, Financial Data Warehouse, OnBase, EAB, Cognos, Astra, and Opus. Working knowledge of part time faculty hiring practices. Working knowledge of full-time recruitment (Search & Screen), tenure, and promotion practices. Documents Needed to Apply Resume, cover letter, and diversity statement. Diversity statement: One of Sacramento State's imperatives is a commitment to diversity and inclusion and ensuring that our campus is a welcoming and inclusive place for all of our students, faculty, staff and community members. Please include a statement up to 500 words, discussing your commitment to supporting students, staff and faculty in a diverse University setting. Failure to upload these documents to the online application may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Nov 30 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Office Coordinator Classification Title: ASC II Posting Details Priority Application Deadline: Monday, January 15th @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Purpose of this position is to coordinate the administrative support for the program, faculty and students in the School of Social Work (School), as well as support the School of Social Work Director in maintaining a professional atmosphere and image in the accomplishment and implementation of operating policies and procedures in the completion of the administrative activities of the School. The Administrative Support Coordinator works independently to lead, manage, and coordinate a broad range of complex operations and projects. Incumbent provides direct support to the chair, and is responsible for the work flow of all administrative processes. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 - per month- $4268 per month CSU Classification Salary Range : $3,865 - $6,336.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday 8:00 - 5:00pm Department Information The School of Social Work strives to prepare ethical and competent social workers who can both lead and serve our richly diverse populations in the development and delivery of services that contribute to human well-being and social justice. https://www.csus.edu/college/health-human-services/social-work/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass a background check. Preferred Qualifications Experience working in an institution of higher education. Experience working with the following campus systems: CMS, CFS, Financial Data Warehouse, OnBase, EAB, Cognos, Astra, and Opus. Working knowledge of part time faculty hiring practices. Working knowledge of full-time recruitment (Search & Screen), tenure, and promotion practices. Documents Needed to Apply Resume, cover letter, and diversity statement. Diversity statement: One of Sacramento State's imperatives is a commitment to diversity and inclusion and ensuring that our campus is a welcoming and inclusive place for all of our students, faculty, staff and community members. Please include a statement up to 500 words, discussing your commitment to supporting students, staff and faculty in a diverse University setting. Failure to upload these documents to the online application may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Nov 30 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary This position will Serve as Division Office Coordinator and Department administrative assistant, responsible for a wide range of administrative duties, fiscal and HR support related to the daily operations of Division of Information Technology (DOIT) and the department of Information Technology Services (ITS). The incumbent provides primary executive and administrative support to the Vice President/CIO, Division of Information Technology. Key Responsibilities Coordinates fiscal and personnel activities. Provides administrative support to the Administrative Services Manager (ASM) with various responsibilities, including the preparation of financial and personnel documents. Maintains all division and departmental fiscal and personnel documentation. Provides expert executive and administrative support for the Division Office and Vice President/CIO, Division of Information Technology. Contributes to the effectiveness of the Division and Departmental Office. Plan and coordinate departmental meetings and team building events for the Division Office. Plan and coordinate meetings and events for the AVP and VP/CIO as needed. Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment. Maintain a professional demeanor. Maintain IT professional standards of anonymity for data that resides on campus servers and computer systems. Maintain confidentiality of all information. Attend and participate in departmental and team meetings. Perform other duties as assigned to meet the needs and objectives of the department and/or division. Knowledge Skills and Abilities Microsoft Word-required for correspondence and document creation. MS Excel-required for departmental spreadsheet related to expenditure tracking. Outlook Exchange required for maintaining calendars, scheduling meetings, scheduling interviews, correspondence, and departmental announcements. CMS/PeopleSoft- for data entry of requisition and monthly attendance and student assistant payroll. Ability to use independent judgment to make decisions and interpret and apply a wide range of policies. Ability to organize; plan work and projects including handling multiple priorities. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to five years of administrative support experience required. 5 years of experience progressively responsible general clerical or technical assignments with at least two years working with senior management or executives preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department Information Technology Services Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,865 - $5,300 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a permanent position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
Mar 15, 2024
Job Summary This position will Serve as Division Office Coordinator and Department administrative assistant, responsible for a wide range of administrative duties, fiscal and HR support related to the daily operations of Division of Information Technology (DOIT) and the department of Information Technology Services (ITS). The incumbent provides primary executive and administrative support to the Vice President/CIO, Division of Information Technology. Key Responsibilities Coordinates fiscal and personnel activities. Provides administrative support to the Administrative Services Manager (ASM) with various responsibilities, including the preparation of financial and personnel documents. Maintains all division and departmental fiscal and personnel documentation. Provides expert executive and administrative support for the Division Office and Vice President/CIO, Division of Information Technology. Contributes to the effectiveness of the Division and Departmental Office. Plan and coordinate departmental meetings and team building events for the Division Office. Plan and coordinate meetings and events for the AVP and VP/CIO as needed. Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment. Maintain a professional demeanor. Maintain IT professional standards of anonymity for data that resides on campus servers and computer systems. Maintain confidentiality of all information. Attend and participate in departmental and team meetings. Perform other duties as assigned to meet the needs and objectives of the department and/or division. Knowledge Skills and Abilities Microsoft Word-required for correspondence and document creation. MS Excel-required for departmental spreadsheet related to expenditure tracking. Outlook Exchange required for maintaining calendars, scheduling meetings, scheduling interviews, correspondence, and departmental announcements. CMS/PeopleSoft- for data entry of requisition and monthly attendance and student assistant payroll. Ability to use independent judgment to make decisions and interpret and apply a wide range of policies. Ability to organize; plan work and projects including handling multiple priorities. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to five years of administrative support experience required. 5 years of experience progressively responsible general clerical or technical assignments with at least two years working with senior management or executives preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department Information Technology Services Classification Administrative Support Coordinator II Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Hiring Range: The hiring range for this position is $3,865 - $5,300 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,865 - $6,336 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a permanent position. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Office Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department School of Music Appointment Type This is a temporary non-benefitted position up to 180 days. Time Base Full-Time (1.0 FTE) Work Schedule Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range $4,300.00 - $4,600.00 Per Month ($51,600.00 - $55,200.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Director, the School of Music Academic Office Coordinator executes and coordinates administrative operations necessary to run a large, complex and diverse academic department to ensure students and faculty are supported. Assists Department Chair in all department management/administrative responsibilities, providing analysis and reports. The Academic Office Coordinator (AOC) coordinates with the Director, faculty and other staff in interpreting, developing, implementing, monitoring, and evaluating policies and procedures related to the operations and needs of the School of Music. In collaboration with the Department Chair, faculty,and other department staff, the AOC will help support different programs and spaces housed in the School of Music. Assists the Director with fiscal matters including budget projection and allocation, and monitoring department expenditures and related record keeping. In consultation with the Director, prepares class schedules, bulletin revisions and all curricular proposals and documents. Coordinates and expedites with the Director all hiring documents, personnel and payroll transactions. Leads and coordinates departmental communications and record keeping. Provides staff support for departmental activities and events. Serves as Department liaison with the College of Liberal & Creative Arts and other University units. Applies initiative and independently plans, organizes, coordinates and performs work in various situations where numerous and diverse demands are involved. Position Information Coordinate Department Office and Operations Coordinates day-to-day operations of department office. Provides professional and student-focused response to in person and telephone inquiries, ensuring students feel heard and cared for at the department level, supporting enrollment and retention. Provides first line response and troubleshoots problems and issues brought by students. Analyzes department staffing needs for office, class, and facility support. Oversees the recruitment, hiring, and training of student employees. Coordinates hiring paperwork for lecturers, TA, GA positions, accompanists, and staff. Order keys. Creates rosters for private studio instruction classes. Facilitate photocopy needs. Serve as a resource for chair and faculty for interpreting university policies and procedures such as travel and field trip regulations, registration, admissions, senate policies, etc. Leads and coordinates department correspondence with prospective students, parents, donors, and community members. Maintains and updates the department website in consultation with the Director. Oversees processing of student petitions, faculty evaluations, and departmental paperwork. Provide fact-finding historical data, editing and production support for departmental accreditation projects. Serve as liaison between faculty and Events Management, admissions, financial aid, international studies, development, DPRC, Plant Ops, and other university departments. Creates and updates departmental advising checklists for use by majors and advisors. Create and maintain student social networking resource. Monitors attendance for MUS 150 concert series. Budget Coordination and Analysis Tracks and monitors budget and expenditure allocations for departmental operations; analyze projections about departmental needs; advise chair on hiring and purchasing needs, priorities, and feasibility. Coordinates and implements university policies regarding purchasing and travel expenditures. Analyzes student body demographics and instructional needs for program budget planning. Prepares adjunct faculty budget and reports to college on census enrollment data as it relates to the faculty appointment levels. Assigns rosters for private studio instruction classes based on availability of department resources and student eligibility. Calculate teaching loads for faculty and lecturers according to applied lesson enrollment and courses assigned. Reconciles and balances all SFSU and U-Corp accounts (approximately 40 accounts) and maintain a full understanding of usage and restrictions of individual accounts. Maintains and updates vendor database updates, including monitoring of revenue and spending. Planning and procurement for operational and development revenue and spending. Prepare allocation requests for department expenditures. Prepares projections for department needs for work-study, GA and TA positions and funding, and request budget allocations from Dean’s office. Oversees expenditures of student employee funds. Adjusts hiring assignments as necessary to reconcile with disbursed funding levels. Event Coordination Plans and coordinates special events, including testing days, departmental juries, graduation, and showcases. Coordinates the audition process, supervise departmental admissions, and send acceptance notifications. Creates department concert season: schedule tri-weekly daytime recital series, student and faculty evening performances and degree recitals for graduating students. Coordinate registration, facilities, and rehearsal needs for said events. Communicates production needs to other University departments, including Tech Services, Publicity, Development, Disability Resources, Plant Ops, etc. Creates and publishes online program information for department recitals. Advises chair on course scheduling regarding space allocation and emphasis-area conflicts. Analyzes and ranks departmental needs for ensemble, studio, and individual recitals and performances; collaborate with events team and techs to allocate resources accordingly. Oversees additional bookings of classroom and rehearsal spaces throughout the semester including but not limited to the Alumni Gala, Menuhin Competition, and Donor’s Birthdays. Student Data Collection and Analysis Creates and maintain databases to track undergraduate and graduate applicants and majors. Identifies students in need of advising to appropriate academic advisors. Determine student eligibility for private lessons. Determines eligibility of scholarship applicants. Prepares scholarship offer letters, submits requests to financial aid, and facilitates renewal process. At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi - Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Other duties as assigned Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent t raining and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Typical knowledge and skill requirements: Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction Preferred Qualifications • Experience working in an office or academic environment. • Background or experience working in arts administration and/or knowledge of and passion for music and the performing arts. Core Competencies - embody the following competencies: Bias toward collaboration and teamwor Effective communication across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Academic Office Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department School of Music Appointment Type This is a temporary non-benefitted position up to 180 days. Time Base Full-Time (1.0 FTE) Work Schedule Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range $4,300.00 - $4,600.00 Per Month ($51,600.00 - $55,200.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Director, the School of Music Academic Office Coordinator executes and coordinates administrative operations necessary to run a large, complex and diverse academic department to ensure students and faculty are supported. Assists Department Chair in all department management/administrative responsibilities, providing analysis and reports. The Academic Office Coordinator (AOC) coordinates with the Director, faculty and other staff in interpreting, developing, implementing, monitoring, and evaluating policies and procedures related to the operations and needs of the School of Music. In collaboration with the Department Chair, faculty,and other department staff, the AOC will help support different programs and spaces housed in the School of Music. Assists the Director with fiscal matters including budget projection and allocation, and monitoring department expenditures and related record keeping. In consultation with the Director, prepares class schedules, bulletin revisions and all curricular proposals and documents. Coordinates and expedites with the Director all hiring documents, personnel and payroll transactions. Leads and coordinates departmental communications and record keeping. Provides staff support for departmental activities and events. Serves as Department liaison with the College of Liberal & Creative Arts and other University units. Applies initiative and independently plans, organizes, coordinates and performs work in various situations where numerous and diverse demands are involved. Position Information Coordinate Department Office and Operations Coordinates day-to-day operations of department office. Provides professional and student-focused response to in person and telephone inquiries, ensuring students feel heard and cared for at the department level, supporting enrollment and retention. Provides first line response and troubleshoots problems and issues brought by students. Analyzes department staffing needs for office, class, and facility support. Oversees the recruitment, hiring, and training of student employees. Coordinates hiring paperwork for lecturers, TA, GA positions, accompanists, and staff. Order keys. Creates rosters for private studio instruction classes. Facilitate photocopy needs. Serve as a resource for chair and faculty for interpreting university policies and procedures such as travel and field trip regulations, registration, admissions, senate policies, etc. Leads and coordinates department correspondence with prospective students, parents, donors, and community members. Maintains and updates the department website in consultation with the Director. Oversees processing of student petitions, faculty evaluations, and departmental paperwork. Provide fact-finding historical data, editing and production support for departmental accreditation projects. Serve as liaison between faculty and Events Management, admissions, financial aid, international studies, development, DPRC, Plant Ops, and other university departments. Creates and updates departmental advising checklists for use by majors and advisors. Create and maintain student social networking resource. Monitors attendance for MUS 150 concert series. Budget Coordination and Analysis Tracks and monitors budget and expenditure allocations for departmental operations; analyze projections about departmental needs; advise chair on hiring and purchasing needs, priorities, and feasibility. Coordinates and implements university policies regarding purchasing and travel expenditures. Analyzes student body demographics and instructional needs for program budget planning. Prepares adjunct faculty budget and reports to college on census enrollment data as it relates to the faculty appointment levels. Assigns rosters for private studio instruction classes based on availability of department resources and student eligibility. Calculate teaching loads for faculty and lecturers according to applied lesson enrollment and courses assigned. Reconciles and balances all SFSU and U-Corp accounts (approximately 40 accounts) and maintain a full understanding of usage and restrictions of individual accounts. Maintains and updates vendor database updates, including monitoring of revenue and spending. Planning and procurement for operational and development revenue and spending. Prepare allocation requests for department expenditures. Prepares projections for department needs for work-study, GA and TA positions and funding, and request budget allocations from Dean’s office. Oversees expenditures of student employee funds. Adjusts hiring assignments as necessary to reconcile with disbursed funding levels. Event Coordination Plans and coordinates special events, including testing days, departmental juries, graduation, and showcases. Coordinates the audition process, supervise departmental admissions, and send acceptance notifications. Creates department concert season: schedule tri-weekly daytime recital series, student and faculty evening performances and degree recitals for graduating students. Coordinate registration, facilities, and rehearsal needs for said events. Communicates production needs to other University departments, including Tech Services, Publicity, Development, Disability Resources, Plant Ops, etc. Creates and publishes online program information for department recitals. Advises chair on course scheduling regarding space allocation and emphasis-area conflicts. Analyzes and ranks departmental needs for ensemble, studio, and individual recitals and performances; collaborate with events team and techs to allocate resources accordingly. Oversees additional bookings of classroom and rehearsal spaces throughout the semester including but not limited to the Alumni Gala, Menuhin Competition, and Donor’s Birthdays. Student Data Collection and Analysis Creates and maintain databases to track undergraduate and graduate applicants and majors. Identifies students in need of advising to appropriate academic advisors. Determine student eligibility for private lessons. Determines eligibility of scholarship applicants. Prepares scholarship offer letters, submits requests to financial aid, and facilitates renewal process. At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi - Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Other duties as assigned Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent t raining and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Typical knowledge and skill requirements: Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction Preferred Qualifications • Experience working in an office or academic environment. • Background or experience working in arts administration and/or knowledge of and passion for music and the performing arts. Core Competencies - embody the following competencies: Bias toward collaboration and teamwor Effective communication across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 536911; 3/22/2024 FRONT OFFICE COORDINATOR Administrative Support Coordinator I College of Business and Economics - Dean’s Office Salary Range : $3680 - $5783/Monthly Work Schedule : -Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the general supervision of the Interim Resource Manager, the ASC I will provide clerical and administrative support functions for the Dean's office in the College of Business and Economics. The incumbent will: coordinate the clerical and administrative support functions of the Dean's office; greet and answer visitor questions and refer guests, faculty, students and staff to appropriate offices; arrange meetings and special events; routinely deliver and pickup mail from locations across campus; track and reconcile financial data; draft memos and correspondences; supervise student assistants and student work schedules; independently work on a wide range of items in a timely and efficient manner; and interact with all levels of the university community. Required Qualifications & Experience : Three years of general office experience, which included providing ongoing work coordination or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Working knowledge of budget policies and procedures; expertise with Microsoft Word and Excel; excellent English written and verbal communication skills; and basic accounting skills. Ability to: perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; make independent decisions and exercise sound judgement; effectively compile, write, and present reports; establish and maintain effective working relationships within and outside a work group; apply independently a wide variety of policies and procedures where specific guidelines may not exist; analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions; handle multiple work units, priorities, and projects; use office software packages, technology and systems; and use negotiation and persuasive skills to achieve results and expedite projects. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor's degree from an accredited college or university. Experience working with students, faculty, and administrators; experience with desktop Microsoft Office software. Experience in PeopleSoft Financials and Human Resources. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Knowledge of G.E.T. Closing Date : Review of applications will begin on April 5, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Job No: 536911; 3/22/2024 FRONT OFFICE COORDINATOR Administrative Support Coordinator I College of Business and Economics - Dean’s Office Salary Range : $3680 - $5783/Monthly Work Schedule : -Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the general supervision of the Interim Resource Manager, the ASC I will provide clerical and administrative support functions for the Dean's office in the College of Business and Economics. The incumbent will: coordinate the clerical and administrative support functions of the Dean's office; greet and answer visitor questions and refer guests, faculty, students and staff to appropriate offices; arrange meetings and special events; routinely deliver and pickup mail from locations across campus; track and reconcile financial data; draft memos and correspondences; supervise student assistants and student work schedules; independently work on a wide range of items in a timely and efficient manner; and interact with all levels of the university community. Required Qualifications & Experience : Three years of general office experience, which included providing ongoing work coordination or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Working knowledge of budget policies and procedures; expertise with Microsoft Word and Excel; excellent English written and verbal communication skills; and basic accounting skills. Ability to: perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; make independent decisions and exercise sound judgement; effectively compile, write, and present reports; establish and maintain effective working relationships within and outside a work group; apply independently a wide variety of policies and procedures where specific guidelines may not exist; analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions; handle multiple work units, priorities, and projects; use office software packages, technology and systems; and use negotiation and persuasive skills to achieve results and expedite projects. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor's degree from an accredited college or university. Experience working with students, faculty, and administrators; experience with desktop Microsoft Office software. Experience in PeopleSoft Financials and Human Resources. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Knowledge of G.E.T. Closing Date : Review of applications will begin on April 5, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 533141; 10/25/2023 Revised OFFICE COORDINATOR Administrative Support Coordinator I Admissions and Recruitment Salary Range : $3505 - $5508/Monthly (Budgeted salary $3505 - $4006/Monthly) Work Schedule : Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Occasional evening, or weekend, work may be required. Essential Functions : Reporting to the Associate Director of Admissions and Recruitment, the incumbent oversees the day-to-day operations of the Office of Admissions and Recruitment and will provide confidential administrative services for the Associate Directors and the professional staff. The incumbent will: maintain prospective student and recruitment databases; prepare memos, reports, and correspondence; schedule meetings and associated catering, room rentals, etc.,; maintain Outlook calendars (including recruitment events); attend meetings and take minutes; ; complete travel and purchasing requests; maintain program budgets; coordinate student employment and payroll; oversee the training, scheduling and supervision of student assistant staff to ensure office operations are met; and serve as the front line staff for inquiries regarding university admissions, recruitment, and other department programs/activities. The incumbent is required to independently analyze difficult student issues and apply the knowledge of departmental and University administrative policies and procedures for daily problem solving. The incumbent will supervise office student assistant staff including the Communications Center student staff. All duties must be completed in compliance with federal state, CSU, University, Division, and Department established administrative policies and procedures. Required Qualifications & Experience : Equivalent to three years of general office experience, which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Must have thorough knowledge of office systems and ability to use a broader range of technology, systems and packages such as; copy machine, voice mail, printer, computers, MS Office, Excel, Access, PowerPoint, Outlook, internet browsers and various database platforms. Working knowledge of budget policies and procedures. Fundamental writing and presentation skills to effectively communicate standard information. Must be able to respond to routine inquiries and explain standard policies and procedures to others. Ability to: understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; independently handle multiple work unit priorities and projects to ensure that responsibilities are completed in a timely manner; perform projections; to draft and compose correspondence and standard reports; and effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A quick study, multi-task oriented, ability to work well under pressure, and consistently demonstrate attitudes and behaviors in keeping with good customer service, professionalism, student-centered philosophy, and teamwork. Familiarity with CMS PeopleSoft, online record systems, and databases. Closing Date : Review of applications will begin on November 8, 2023, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 533141; 10/25/2023 Revised OFFICE COORDINATOR Administrative Support Coordinator I Admissions and Recruitment Salary Range : $3505 - $5508/Monthly (Budgeted salary $3505 - $4006/Monthly) Work Schedule : Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Occasional evening, or weekend, work may be required. Essential Functions : Reporting to the Associate Director of Admissions and Recruitment, the incumbent oversees the day-to-day operations of the Office of Admissions and Recruitment and will provide confidential administrative services for the Associate Directors and the professional staff. The incumbent will: maintain prospective student and recruitment databases; prepare memos, reports, and correspondence; schedule meetings and associated catering, room rentals, etc.,; maintain Outlook calendars (including recruitment events); attend meetings and take minutes; ; complete travel and purchasing requests; maintain program budgets; coordinate student employment and payroll; oversee the training, scheduling and supervision of student assistant staff to ensure office operations are met; and serve as the front line staff for inquiries regarding university admissions, recruitment, and other department programs/activities. The incumbent is required to independently analyze difficult student issues and apply the knowledge of departmental and University administrative policies and procedures for daily problem solving. The incumbent will supervise office student assistant staff including the Communications Center student staff. All duties must be completed in compliance with federal state, CSU, University, Division, and Department established administrative policies and procedures. Required Qualifications & Experience : Equivalent to three years of general office experience, which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Must have thorough knowledge of office systems and ability to use a broader range of technology, systems and packages such as; copy machine, voice mail, printer, computers, MS Office, Excel, Access, PowerPoint, Outlook, internet browsers and various database platforms. Working knowledge of budget policies and procedures. Fundamental writing and presentation skills to effectively communicate standard information. Must be able to respond to routine inquiries and explain standard policies and procedures to others. Ability to: understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; independently handle multiple work unit priorities and projects to ensure that responsibilities are completed in a timely manner; perform projections; to draft and compose correspondence and standard reports; and effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A quick study, multi-task oriented, ability to work well under pressure, and consistently demonstrate attitudes and behaviors in keeping with good customer service, professionalism, student-centered philosophy, and teamwork. Familiarity with CMS PeopleSoft, online record systems, and databases. Closing Date : Review of applications will begin on November 8, 2023, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Failure to attach a valid typing certificate, issued within the last 6 months, certifying your ability to type 45 net wpm in a five (5) minute test, to this application will result in automatic disqualification. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Executive Office Coordinator in our City Manager's Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under general direction, serves as executive office coordinator for an assigned area in the City Manager’s Office; independently performs a wide variety of responsible and complex administrative, technical, programmatic, and secretarial duties to relieve assigned executive staff of technical, as well as general administrative details; participates in the development, implementation, and administration of administrative policies, procedures, and programs; prepares a variety of fiscal, administrative, and operational reports; and serves as a liaison with other City departments and staff, outside agencies, and the general public. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as executive office coordinator for an assigned area in the City Manager’s Office, independently planning and coordinating day-to-day operations, functions, and services; directs, coordinates, and reviews assigned activities and operations including assigned accounting, administrative support, technical, and/or programmatic service areas. Reviews and organizes office operations; prepares and revises various administrative operating procedures, rules, regulations, and clerical systems; develops and revises office forms and report formats; initiates, organizes, and maintains complex filing systems and records. Recommends improvements in work flow, procedures, policies, and use of equipment and forms. Serves as primary contact and liaison for assigned functions and programs with other City departments and staff, the general public, and outside agencies and organizations; negotiates and resolves sensitive and controversial issues; explains, justifies, and defends programs, policies, and activities. Coordinates the Citywide volunteer program; maintains Citywide list of ongoing projects for volunteers; accepts and distributes volunteer applications to appropriate departments and contacts; maintains and audits volunteer information in City software tracking; schedules Livescans; coordinates volunteer recognition; provides regular volunteer tracking reports to appropriate management staff. Assists executive management staff in collecting, compiling, and analyzing information from various sources on a variety of specialized topics related to programs administered by the position or by management staff; participates in the preparation of reports that present and interpret data, identify alternatives, and make and justify recommendations. Performs a wide variety of complex, responsible, and confidential duties for executive management staff and other staff as assigned; relieves executive staff of administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative problems. Performs a variety of requests and specialized projects for executive management staff; researches various options to complete requests, provides detailed information, and makes recommendations. Types, word processes, and proofreads a wide variety of reports, letters, memoranda, correspondence, and statistical charts; types from rough draft or verbal instruction; independently composes correspondence and reports related to assigned area of responsibility. Directs and participates in the maintenance of a calendar of activities, meetings, and various events for assigned staff; coordinates activities with other City departments, the public, and outside agencies; directs and participates in coordinating and processing staff travel arrangements. Screens calls, visitors, and mail; provides information and assistance including responding to sensitive requests for information and assistance; researches information related to City regulations and office policies; assists the public and other City staff in interpreting and applying City policies, procedures, codes, and ordinances. Performs accounting duties in support of the assigned area; coordinates and tracks accounts payable and accounts receivable; participates in accounting for and processing of requisitions and expense vouchers for assigned area including travel expenses, mileage, and credit card usage; submits demands for, disbursement of, and accounting for petty cash fund. Attends meetings as assigned to take and maintain minutes of meetings. Assists with the preparation, execution and retention of City contracts and agreements related to the City Manager's office. Utilizes various computer applications and software packages; maintains and generates reports from a database or network system. Performs duties of the Executive Assistant to the City Manager during absences of the Executive Assistant. Performs related duties as required. Provides vacation and temporary relief as necessary. QUALIFICATIONS Knowledge of: Operations, services, and activities of assigned functions, programs, and operations. Principles of office management including principles and practices of work organization. Pertinent Federal, State and local laws, codes and regulations. Modern office procedures, methods and equipment including computers. Computer applications such as word processing, spreadsheets, and statistical databases. Basic processes, procedures, and practices of budget preparation and administration. Principles and practices of fiscal, statistical, and administrative research and report preparation. Principles of business letter writing and basic report preparation. Methods and techniques of public relations. Principles and procedures of record keeping. Basic bookkeeping practices. English usage, spelling, grammar and punctuation. Ability to: Perform responsible and difficult office management, administrative support, and secretarial duties involving the use of independent judgment and personal initiative. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret and apply administrative and office policies and procedures. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Research, compile, analyze, and interpret data. Participate in the preparation of a variety of administrative and financial reports. Independently prepare correspondence and memoranda. Implement and maintain filing systems. Type at a speed necessary for successful job performance and as deemed appropriate by the department. Operate and use modern office equipment including a computer and various software packages. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training : Equivalent to the completion of the twelfth grade. Additional specialized course work in public administration, business administration, or a related field is desirable. Experience : Four years (full-time equivalent) of increasingly responsible secretarial and clerical experience. Licenses and/or Certificates : Possession of current California Notary Public Certification may be required of some positions in this classification within 60 days of hire. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary. Closing Date/Time: Continuous
Mar 26, 2024
Full Time
Summary This position is open until filled. A first review of applications will take place during the week of April 14, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Failure to attach a valid typing certificate, issued within the last 6 months, certifying your ability to type 45 net wpm in a five (5) minute test, to this application will result in automatic disqualification. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Executive Office Coordinator in our City Manager's Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under general direction, serves as executive office coordinator for an assigned area in the City Manager’s Office; independently performs a wide variety of responsible and complex administrative, technical, programmatic, and secretarial duties to relieve assigned executive staff of technical, as well as general administrative details; participates in the development, implementation, and administration of administrative policies, procedures, and programs; prepares a variety of fiscal, administrative, and operational reports; and serves as a liaison with other City departments and staff, outside agencies, and the general public. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as executive office coordinator for an assigned area in the City Manager’s Office, independently planning and coordinating day-to-day operations, functions, and services; directs, coordinates, and reviews assigned activities and operations including assigned accounting, administrative support, technical, and/or programmatic service areas. Reviews and organizes office operations; prepares and revises various administrative operating procedures, rules, regulations, and clerical systems; develops and revises office forms and report formats; initiates, organizes, and maintains complex filing systems and records. Recommends improvements in work flow, procedures, policies, and use of equipment and forms. Serves as primary contact and liaison for assigned functions and programs with other City departments and staff, the general public, and outside agencies and organizations; negotiates and resolves sensitive and controversial issues; explains, justifies, and defends programs, policies, and activities. Coordinates the Citywide volunteer program; maintains Citywide list of ongoing projects for volunteers; accepts and distributes volunteer applications to appropriate departments and contacts; maintains and audits volunteer information in City software tracking; schedules Livescans; coordinates volunteer recognition; provides regular volunteer tracking reports to appropriate management staff. Assists executive management staff in collecting, compiling, and analyzing information from various sources on a variety of specialized topics related to programs administered by the position or by management staff; participates in the preparation of reports that present and interpret data, identify alternatives, and make and justify recommendations. Performs a wide variety of complex, responsible, and confidential duties for executive management staff and other staff as assigned; relieves executive staff of administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative problems. Performs a variety of requests and specialized projects for executive management staff; researches various options to complete requests, provides detailed information, and makes recommendations. Types, word processes, and proofreads a wide variety of reports, letters, memoranda, correspondence, and statistical charts; types from rough draft or verbal instruction; independently composes correspondence and reports related to assigned area of responsibility. Directs and participates in the maintenance of a calendar of activities, meetings, and various events for assigned staff; coordinates activities with other City departments, the public, and outside agencies; directs and participates in coordinating and processing staff travel arrangements. Screens calls, visitors, and mail; provides information and assistance including responding to sensitive requests for information and assistance; researches information related to City regulations and office policies; assists the public and other City staff in interpreting and applying City policies, procedures, codes, and ordinances. Performs accounting duties in support of the assigned area; coordinates and tracks accounts payable and accounts receivable; participates in accounting for and processing of requisitions and expense vouchers for assigned area including travel expenses, mileage, and credit card usage; submits demands for, disbursement of, and accounting for petty cash fund. Attends meetings as assigned to take and maintain minutes of meetings. Assists with the preparation, execution and retention of City contracts and agreements related to the City Manager's office. Utilizes various computer applications and software packages; maintains and generates reports from a database or network system. Performs duties of the Executive Assistant to the City Manager during absences of the Executive Assistant. Performs related duties as required. Provides vacation and temporary relief as necessary. QUALIFICATIONS Knowledge of: Operations, services, and activities of assigned functions, programs, and operations. Principles of office management including principles and practices of work organization. Pertinent Federal, State and local laws, codes and regulations. Modern office procedures, methods and equipment including computers. Computer applications such as word processing, spreadsheets, and statistical databases. Basic processes, procedures, and practices of budget preparation and administration. Principles and practices of fiscal, statistical, and administrative research and report preparation. Principles of business letter writing and basic report preparation. Methods and techniques of public relations. Principles and procedures of record keeping. Basic bookkeeping practices. English usage, spelling, grammar and punctuation. Ability to: Perform responsible and difficult office management, administrative support, and secretarial duties involving the use of independent judgment and personal initiative. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret and apply administrative and office policies and procedures. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Research, compile, analyze, and interpret data. Participate in the preparation of a variety of administrative and financial reports. Independently prepare correspondence and memoranda. Implement and maintain filing systems. Type at a speed necessary for successful job performance and as deemed appropriate by the department. Operate and use modern office equipment including a computer and various software packages. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training : Equivalent to the completion of the twelfth grade. Additional specialized course work in public administration, business administration, or a related field is desirable. Experience : Four years (full-time equivalent) of increasingly responsible secretarial and clerical experience. Licenses and/or Certificates : Possession of current California Notary Public Certification may be required of some positions in this classification within 60 days of hire. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Unclassified / Clerical / Technical Benefit Summary. Closing Date/Time: Continuous
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Dean’s Office, Personnel and Fiscal Operations Coordinator Classification Administrative Support Coordinator II AutoReqId 537177 Department Dean’s Office Sub-Division College of Business and Economics Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,483 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Dean’s Office, Personnel and Fiscal Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general supervision of the Academic Resource Manager (ARM), the Administrative Support Coordinator II primarily offers fiscal and Personnel support to the College of Business and Economics (CBE). Responsibilities include ensuring adequate staffing for the front desk by managing hiring, scheduling, and supervision of student assistants. The role also involves supporting Dean’s office programs in the hiring of student workers and handling supply inventory for both the Dean's office and associated programs. Administrative Support Coordinator II assists the Senior Budget Analyst in processing manual reclassifications, budget and expense transfers, and processing billings between State and Auxiliary entities. Under the general direction of the Academic Resource Manager, the Administrative Support Coordinator II reviews card reconciliations and examines travel documents for compliance with CSUF, Auxiliary, and Philanthropic Foundation policies, providing explanations to faculty and staff as necessary. Administrative Support Coordinator II manages the College Directory and distribution list with semester updates and serves as a backup to the Dean’s assistant. This position oversees the Dean's office front desk and student worker hiring, including tasks such as ensuring adequate staffing coverage, assigning projects to student assistants, and monitoring project completion. Administrative Support Coordinator II is responsible for hiring all student assistants for various Dean’s office programs and departments, serving as the timekeeper for Dean’s office student workers, and providing training and ad hoc support on managing student worker appointments based on CHRS policies and procedures. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Job Title Dean’s Office, Personnel and Fiscal Operations Coordinator Classification Administrative Support Coordinator II AutoReqId 537177 Department Dean’s Office Sub-Division College of Business and Economics Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,483 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Dean’s Office, Personnel and Fiscal Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general supervision of the Academic Resource Manager (ARM), the Administrative Support Coordinator II primarily offers fiscal and Personnel support to the College of Business and Economics (CBE). Responsibilities include ensuring adequate staffing for the front desk by managing hiring, scheduling, and supervision of student assistants. The role also involves supporting Dean’s office programs in the hiring of student workers and handling supply inventory for both the Dean's office and associated programs. Administrative Support Coordinator II assists the Senior Budget Analyst in processing manual reclassifications, budget and expense transfers, and processing billings between State and Auxiliary entities. Under the general direction of the Academic Resource Manager, the Administrative Support Coordinator II reviews card reconciliations and examines travel documents for compliance with CSUF, Auxiliary, and Philanthropic Foundation policies, providing explanations to faculty and staff as necessary. Administrative Support Coordinator II manages the College Directory and distribution list with semester updates and serves as a backup to the Dean’s assistant. This position oversees the Dean's office front desk and student worker hiring, including tasks such as ensuring adequate staffing coverage, assigning projects to student assistants, and monitoring project completion. Administrative Support Coordinator II is responsible for hiring all student assistants for various Dean’s office programs and departments, serving as the timekeeper for Dean’s office student workers, and providing training and ad hoc support on managing student worker appointments based on CHRS policies and procedures. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Mar 21 2024 Pacific Daylight Time Applications close: Apr 04 2024 Pacific Daylight Time Closing Date/Time:
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Public Administrator’s Office is seeking qualified candidates to apply for the Estate Coordinator position. As a member of the team, the Estate Coordinators have the heavy responsibility of handling the numerous cases assigned to the office. These duties involve tremendous attention to details, overseeing the innumerable steps and tasks required in each case. These tasks include researching and verifying information, assets, and people to ensure all aspects of a case are addressed timely and effectively. As department liaisons with families and interested parties, Estate Coordinators must have excellent communication skills and be able to communicate clearly, accurately, concisely, professionally, and compassionately in person and in writing. Estate Coordinators must work effectively with public and private agencies and organizations and be able to coordinate administrative and legal processes with attorneys, investigators, accountants, property custodians, and others, to ensure proper handling of decedents’ property, including real estate, vehicles, artwork, coins, jewelry, memorabilia, household items, financial accounts, and any other items or assets a decedent may have owned, gathered, collected and treasured in their own individual way. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Estate Coordinator I: $25.29 - $39.16 Hourly Estate Coordinator II: $27.29 - $42.28 Hourly The Estate Coordinator I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Estate Coordinator II. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Estate Coordinator I - Equivalent to an Associate's Degree with major course work in business or public administration or a related field and two (2) years of full-time administrative, technical, financial, legal, inventory control or warehouse management experience related to the work. Applicant must have one (1) year of experience as part of the above two years or in addition to in explaining complex policies and procedures to the public. Two (2) additional years of directly related experience may be substituted for the Associate's Degree. Estate Coordinator II - In addition to the above: Two (2) years of full-time experience in estate administration including protecting, securing and distributing personal and real property. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Some work will be performed in private residences and other locations, which may be in various states of repair or cleanliness and which may not meet handicapped access standards. Work with exposure to biohazard conditions or hazardous materials. Physically handle personal property that is often in highly unsanitary condition. May perform work in warehouse environments. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES PUBLIC ADMINISTRATOR: Coordinates and directs all aspects of decedent property cases and decedent probate estates, including case management from inception to completion. Reviews investigative reports and inventories of personal property of both monetary and non-monetary value belonging to deceased persons; may assist in verification of personal property; verifies ownership of such property and arranges for the security and storage of items. Evaluates details of each case and directs actions needed, including searches for wills, trusts, stocks, bonds, documentation of heirs and additional assets; verifies authenticity of assets and heirs. Coordinates appropriate court processing by determining which type of probate administration is necessary; confers with administration, attorney/attorney staff to request and coordinate appropriate documents are filed in a timely manner. May coordinate arrangements for burial/cremation of decedent, pursuant to Court Order; locates and identifies creditors and coordinates notifications with attorney/attorney staff, and arranges for payment of amounts due through available estate funding as guided by NRS and Court rules; arranges for the maintenance and preservation of real property, including handling and/or paying, mortgage, HOAs, insurance, liens, utilities and other services and deliveries. Coordinates with administration, realtors and attorney/attorney staff for the sale and/or distribution of real property; ensures that expenses are paid such as mortgages, HOAs, liens, insurance, taxes, utilities and other required services; requests and/or coordinates appraisals and preliminary title reports, and coordinates with realtor or other service providers to ensure maintenance and repairs are performed as needed. Coordinates and gives case-specific instructions and advice to other staff, including support staff, investigators, warehouse staff, etc., for the securing, removal, auction, sale, shipment, release and storage of personal property pursuant to local, state and federal laws and departmental policies. Coordinates with Certified Public Accountant for the preparation and filing of appropriate tax returns and forms and the payment of taxes owed. Follows-up to assist in the timely completion of assigned duties and tasks. Confers with family members, banks, creditors, attorneys and others regarding decedent property and probate estates; provides information regarding departmental policies and procedures, directs parties to appropriate sources for legal advice and/or legal direction. Maintains accurate records, inventories and files; completes forms, reports, professional correspondence and other written materials; calculates interim and final distribution figures following legal guidelines and court orders. Respects rules in place to protect decedent property, employees and County. Physically handles some personal property; may assist with the searching, retrieving, and storage of specified assets. Uses a variety of standard office equipment, including a computer, in the course of the work; may drive a County or personal motor vehicle to residences, banks, storage locations and related sites. Performs other duties as assigned and required, and contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. PUBLIC GUARDIAN: Verifies inventories of personal property of both monetary and non-monetary value belonging to individuals under public guardianship and deceased persons; verifies ownership of such property and arranges for the security and storage of items. Searches for estate planning documents, personal and financial documents, documentation of heirs and additional assets, as well as, recognizing assets of potential value. Arranges for the removal, auction, sale and storage of personal property; arranges for the shipment of property and/or secure location for storage. Coordinates the work of assistants, investigators, warehouse and moving personnel; provides instruction, advice and follow-up to ensure coordination and timely completion of their assigned duties. Communicates as needed with family members, creditors and others regarding estates. Maintains accurate records, inventories and files; completes forms, reports, correspondence and other written materials; May physically assist with the moving and storage of specified assets. Organizes and prioritizes the warehouse functions and work related activities; flexibility in meeting critical deadlines. Uses a variety of standard office equipment, including a computer, in the course of the work; operates common warehouse equipment including a forklift and drives a County or personal motor vehicle to residences, banks, storage locations and related sites, as needed. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. PHYSICAL DEMANDS Mobility to work in a typical office setting, use standard office equipment, and to drive a motor vehicle in order to visit various work sites and to operate a forklift for warehouse work; strength to lift items weighing up to 50 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/9/2024 5:01 PM Pacific
Mar 27, 2024
Full Time
ABOUT THE POSITION The Public Administrator’s Office is seeking qualified candidates to apply for the Estate Coordinator position. As a member of the team, the Estate Coordinators have the heavy responsibility of handling the numerous cases assigned to the office. These duties involve tremendous attention to details, overseeing the innumerable steps and tasks required in each case. These tasks include researching and verifying information, assets, and people to ensure all aspects of a case are addressed timely and effectively. As department liaisons with families and interested parties, Estate Coordinators must have excellent communication skills and be able to communicate clearly, accurately, concisely, professionally, and compassionately in person and in writing. Estate Coordinators must work effectively with public and private agencies and organizations and be able to coordinate administrative and legal processes with attorneys, investigators, accountants, property custodians, and others, to ensure proper handling of decedents’ property, including real estate, vehicles, artwork, coins, jewelry, memorabilia, household items, financial accounts, and any other items or assets a decedent may have owned, gathered, collected and treasured in their own individual way. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Estate Coordinator I: $25.29 - $39.16 Hourly Estate Coordinator II: $27.29 - $42.28 Hourly The Estate Coordinator I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Estate Coordinator II. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Estate Coordinator I - Equivalent to an Associate's Degree with major course work in business or public administration or a related field and two (2) years of full-time administrative, technical, financial, legal, inventory control or warehouse management experience related to the work. Applicant must have one (1) year of experience as part of the above two years or in addition to in explaining complex policies and procedures to the public. Two (2) additional years of directly related experience may be substituted for the Associate's Degree. Estate Coordinator II - In addition to the above: Two (2) years of full-time experience in estate administration including protecting, securing and distributing personal and real property. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Some work will be performed in private residences and other locations, which may be in various states of repair or cleanliness and which may not meet handicapped access standards. Work with exposure to biohazard conditions or hazardous materials. Physically handle personal property that is often in highly unsanitary condition. May perform work in warehouse environments. Licensing and Certification: Must possess a valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES PUBLIC ADMINISTRATOR: Coordinates and directs all aspects of decedent property cases and decedent probate estates, including case management from inception to completion. Reviews investigative reports and inventories of personal property of both monetary and non-monetary value belonging to deceased persons; may assist in verification of personal property; verifies ownership of such property and arranges for the security and storage of items. Evaluates details of each case and directs actions needed, including searches for wills, trusts, stocks, bonds, documentation of heirs and additional assets; verifies authenticity of assets and heirs. Coordinates appropriate court processing by determining which type of probate administration is necessary; confers with administration, attorney/attorney staff to request and coordinate appropriate documents are filed in a timely manner. May coordinate arrangements for burial/cremation of decedent, pursuant to Court Order; locates and identifies creditors and coordinates notifications with attorney/attorney staff, and arranges for payment of amounts due through available estate funding as guided by NRS and Court rules; arranges for the maintenance and preservation of real property, including handling and/or paying, mortgage, HOAs, insurance, liens, utilities and other services and deliveries. Coordinates with administration, realtors and attorney/attorney staff for the sale and/or distribution of real property; ensures that expenses are paid such as mortgages, HOAs, liens, insurance, taxes, utilities and other required services; requests and/or coordinates appraisals and preliminary title reports, and coordinates with realtor or other service providers to ensure maintenance and repairs are performed as needed. Coordinates and gives case-specific instructions and advice to other staff, including support staff, investigators, warehouse staff, etc., for the securing, removal, auction, sale, shipment, release and storage of personal property pursuant to local, state and federal laws and departmental policies. Coordinates with Certified Public Accountant for the preparation and filing of appropriate tax returns and forms and the payment of taxes owed. Follows-up to assist in the timely completion of assigned duties and tasks. Confers with family members, banks, creditors, attorneys and others regarding decedent property and probate estates; provides information regarding departmental policies and procedures, directs parties to appropriate sources for legal advice and/or legal direction. Maintains accurate records, inventories and files; completes forms, reports, professional correspondence and other written materials; calculates interim and final distribution figures following legal guidelines and court orders. Respects rules in place to protect decedent property, employees and County. Physically handles some personal property; may assist with the searching, retrieving, and storage of specified assets. Uses a variety of standard office equipment, including a computer, in the course of the work; may drive a County or personal motor vehicle to residences, banks, storage locations and related sites. Performs other duties as assigned and required, and contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. PUBLIC GUARDIAN: Verifies inventories of personal property of both monetary and non-monetary value belonging to individuals under public guardianship and deceased persons; verifies ownership of such property and arranges for the security and storage of items. Searches for estate planning documents, personal and financial documents, documentation of heirs and additional assets, as well as, recognizing assets of potential value. Arranges for the removal, auction, sale and storage of personal property; arranges for the shipment of property and/or secure location for storage. Coordinates the work of assistants, investigators, warehouse and moving personnel; provides instruction, advice and follow-up to ensure coordination and timely completion of their assigned duties. Communicates as needed with family members, creditors and others regarding estates. Maintains accurate records, inventories and files; completes forms, reports, correspondence and other written materials; May physically assist with the moving and storage of specified assets. Organizes and prioritizes the warehouse functions and work related activities; flexibility in meeting critical deadlines. Uses a variety of standard office equipment, including a computer, in the course of the work; operates common warehouse equipment including a forklift and drives a County or personal motor vehicle to residences, banks, storage locations and related sites, as needed. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. PHYSICAL DEMANDS Mobility to work in a typical office setting, use standard office equipment, and to drive a motor vehicle in order to visit various work sites and to operate a forklift for warehouse work; strength to lift items weighing up to 50 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 4/9/2024 5:01 PM Pacific
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Coordinator - Land Court Department Pay Grade: Grade 12 Starting Pay: $55,128.58/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/land-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is vacancy. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public; serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. • may use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • an associate degree or greater is preferred. • Thorough knowledge of and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area assigned. • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Demonstrated proficiency with MassCourts docketing. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I. • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities; and • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. Closing Date/Time: 2024-06-26
Mar 26, 2024
Full Time
Title: Case Coordinator - Land Court Department Pay Grade: Grade 12 Starting Pay: $55,128.58/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/land-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is vacancy. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public; serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. • may use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • an associate degree or greater is preferred. • Thorough knowledge of and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area assigned. • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Demonstrated proficiency with MassCourts docketing. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I. • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities; and • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. Closing Date/Time: 2024-06-26
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Coordinator Series - Suffolk Probate & Family Court Pay Grade: Grade 12 Starting Pay:$55,128.58 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series Duties: Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-06-26
Mar 22, 2024
Full Time
Title: Case Coordinator Series - Suffolk Probate & Family Court Pay Grade: Grade 12 Starting Pay:$55,128.58 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series Duties: Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-06-26
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Administrative Support Coordinator ITEPP/ELITE Scholars Department: ITEPP/ELITE Scholars Job #535214 First Review Date: Wednesday, March 27, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535214) Administrative Support Coordinator I, Administrative Support Coordinator ITEPP/ELITE Scholars, Salary Range: $3,505 - $5,508 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Indian Tribal & Education Personnel Program/ELITE Scholars. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Coordinator for ITEPP & ELITE Scholars, this position provides administrative coordination and support to the ELITE Scholars and ITEPP programs. This includes the Coordinator, Student Support Specialist, and student staff. The Administrative Support Coordinator position provides support for the ELITE Scholars and ITEPP programs with all fiscal transactions, events, travel, budgeting, and programming oversight. Additionally, the ASC oversees the management of the office and trains and provides lead work direction to multiple student assistants. Key Responsibilities: 25% Administrative Support: Receives and composes sensitive correspondence and other communications; Maintains paper and electronic filing systems; responsible for creating and maintaining departmental procedures manual; Arranges and creates meetings to support ELITE Scholars; Responsible for tracking incoming communication with prospective students or partners, and then referring them to the correct person(s)/department(s); Responsible for office inventory, equipment maintenance, and ordering supplies; assists with the submission of requisitions and purchase orders as required; Prepares and submits ProCards; Processes reimbursements and other expense-related activities; Tracks and maintain shadow budget for the program, including stateside, advancement, and auxiliary funding. Support and editing for website 25% Customer/Client Services Supports and coordinates general office activities and provides and oversees all reception services, including receiving a wide variety of visitors, including students, staff, alumni, and community members. Assists with travel arrangements for the coordinator, student services specialist, and students; this includes booking travel, submitting travel authorizations and expense reports in a timely manner. Assess student issues for appropriate referral in the main ELITE Scholars office. Acts as the key advisor for the department and is responsible for requesting PeopleSoft access, key cards, phone line connections, printer payments, maintenance requests, makes room reservations, etc. 30% Special Events Coordination and Support: Supports and/or coordinates the planning special events; Performs event-based budget reconciliation and reporting using financial reporting spreadsheets; Assists in the outreach and promotion of events; Responsible for ongoing coordination of welcome and graduation receptions 15% Student staff and Interns Oversees and trains the department office student assistants; Orienting and onboarding all undergraduate and graduate student assistants; Establishes priorities and workflow, delegating work as needed; and completes student time sheets; Provides support for onboarding, orientation, and other tasks related to interns 5% Other Duties as Assigned: Knowledge, Skills, and Abilities Associated with this Position Include: Experience to be fully functional in all technical aspects of work assignments) Organizational, task and time management skills, including planning, prioritizing, and managing work in a confidential office setting with diverse demands and frequent interruptions. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects: Recognizing and quickly accommodating changing priorities; performing detail work accurately and efficiently. Problem solving and researching solutions; using independent judgment in decision making; ability to work independently. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature: Excellent communication and collaboration skills, including the ability to establish and maintain positive working relationships, communicate effectively with a diverse population, and demonstrate excellent interpersonal skills. Skills in establishing and maintaining positive working relationships, communicating effectively with a diverse population, and demonstrating excellent interpersonal skills. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Knowledge of: Grant writing and expenditure processes. Experience working with foster youth Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first reviews is Wednesday, March 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1035 Publication Date: March 12, 2024 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 13, 2024
Administrative Support Coordinator ITEPP/ELITE Scholars Department: ITEPP/ELITE Scholars Job #535214 First Review Date: Wednesday, March 27, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535214) Administrative Support Coordinator I, Administrative Support Coordinator ITEPP/ELITE Scholars, Salary Range: $3,505 - $5,508 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Indian Tribal & Education Personnel Program/ELITE Scholars. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Coordinator for ITEPP & ELITE Scholars, this position provides administrative coordination and support to the ELITE Scholars and ITEPP programs. This includes the Coordinator, Student Support Specialist, and student staff. The Administrative Support Coordinator position provides support for the ELITE Scholars and ITEPP programs with all fiscal transactions, events, travel, budgeting, and programming oversight. Additionally, the ASC oversees the management of the office and trains and provides lead work direction to multiple student assistants. Key Responsibilities: 25% Administrative Support: Receives and composes sensitive correspondence and other communications; Maintains paper and electronic filing systems; responsible for creating and maintaining departmental procedures manual; Arranges and creates meetings to support ELITE Scholars; Responsible for tracking incoming communication with prospective students or partners, and then referring them to the correct person(s)/department(s); Responsible for office inventory, equipment maintenance, and ordering supplies; assists with the submission of requisitions and purchase orders as required; Prepares and submits ProCards; Processes reimbursements and other expense-related activities; Tracks and maintain shadow budget for the program, including stateside, advancement, and auxiliary funding. Support and editing for website 25% Customer/Client Services Supports and coordinates general office activities and provides and oversees all reception services, including receiving a wide variety of visitors, including students, staff, alumni, and community members. Assists with travel arrangements for the coordinator, student services specialist, and students; this includes booking travel, submitting travel authorizations and expense reports in a timely manner. Assess student issues for appropriate referral in the main ELITE Scholars office. Acts as the key advisor for the department and is responsible for requesting PeopleSoft access, key cards, phone line connections, printer payments, maintenance requests, makes room reservations, etc. 30% Special Events Coordination and Support: Supports and/or coordinates the planning special events; Performs event-based budget reconciliation and reporting using financial reporting spreadsheets; Assists in the outreach and promotion of events; Responsible for ongoing coordination of welcome and graduation receptions 15% Student staff and Interns Oversees and trains the department office student assistants; Orienting and onboarding all undergraduate and graduate student assistants; Establishes priorities and workflow, delegating work as needed; and completes student time sheets; Provides support for onboarding, orientation, and other tasks related to interns 5% Other Duties as Assigned: Knowledge, Skills, and Abilities Associated with this Position Include: Experience to be fully functional in all technical aspects of work assignments) Organizational, task and time management skills, including planning, prioritizing, and managing work in a confidential office setting with diverse demands and frequent interruptions. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects: Recognizing and quickly accommodating changing priorities; performing detail work accurately and efficiently. Problem solving and researching solutions; using independent judgment in decision making; ability to work independently. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature: Excellent communication and collaboration skills, including the ability to establish and maintain positive working relationships, communicate effectively with a diverse population, and demonstrate excellent interpersonal skills. Skills in establishing and maintaining positive working relationships, communicating effectively with a diverse population, and demonstrating excellent interpersonal skills. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Knowledge of: Grant writing and expenditure processes. Experience working with foster youth Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first reviews is Wednesday, March 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1035 Publication Date: March 12, 2024 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Administrative Support Coordinator Classification Title : Administrative Support Coordinator II Posting Details Priority Application Deadline (Posting will remain open until filled): Sunday, February 4, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Air Force ASC II This position serves as the principle administrative aide to the Department Chair, acting as the focal point for continuity and interface between the University and U.S. Air Force personnel assigned as instructors for the Air Force ROTC program. The incumbent must be knowledgeable of Sacramento State University policies and procedures and be able to learn and understand relevant U.S. Air Force guidelines in support of the program's mission of producing officers for the U.S. Air Force. The incumbent must be able to perform a variety of tasks ranging from: coordinating office operations; manages records and enrollment processes; maintaining and providing updates to websites and social media accounts; maintaining and monitoring budget expenditures and processing related fiscal transactions; and other required tasks. Additionally, the incumbent must possess strong communication and organization skills. Must be able to work independently. Army ROTC ASC II The Administrative Coordinator (Administrative Support Coordinator II) serves as the principle administrative aide to the Department Chair, and primary Army ROTC program support providing interface between the University and U.S. Army personnel assigned to the Army ROTC program. The incumbent must be knowledgeable of the California State University, Sacramento policies and procedures and be able to learn and understand relevant U.S. Army guidelines in support of the program’s mission of producing officers for the U.S. Army. This position’s responsibilities include but are not limited to: coordinating office operations; screening student records/applications to determine admission and contracting eligibility; maintaining and providing updates to websites and social media accounts; maintaining and monitoring budget expenditures and processing related fiscal transactions; and providing lead work direction to student assistants. Additionally, the incumbent must possess strong communication and organization skills. Must be able to work independently. FLSA : Non Exempt (eligible for overtime compensation) Anticipated Hiring Range : $3,865 - $6,336 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 per month - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday 8:00am - 5:00pm. May be eligible for a partial telework schedule, upon management approval, following a probationary period. Department Information Army ROTC The Military Science Department operates as an extension office of the Military Science Department at the University of California at Davis and offers hands-on training in management and leadership. Students learn by doing. The program assists students in all academic fields to prepare for positions of leadership in military or civilian careers. The Department offers two program tracks; a purely academic track, and a precommissioning track for those desiring a commission in the U.S. Army. Air Force ROTC It is a challenge. It is an opportunity. It is a head start on a lifetime of success! Air Force Reserve Officer Training Corps (AFROTC) programs educate and train qualified young men and women for service as commissioned officers in the U.S. Air Force (USAF) and U.S. Space Force (USSF). The Department of Aerospace Studies offers three and four year academic and training programs towards a commission in the U.S. Air Force or U.S. Space Force. The AFROTC program is designed to develop officers in the U.S. Air & Space Forces (USAF/USSF) through leadership and academic training. Cadets participate in dialogues, problem solving, and other planning activities. Program goals are achieved through formal academic classes, physical fitness training, and Leadership Laboratory. Air Force ROTC plays an important role in preparing mature young men and women for leadership and management positions in the increasingly technical environments of the U.S. Air & Space Forces. Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basis arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Thorough mastery of English grammar, punctuation and spelling. Expertise in using office software packages, technology and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Ability to provide qualitative and quantitative analysis. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of employment: Ability to pass a background check. Preferred Qualifications Air Force ROTC ASC II Experience working in an institution of higher education. Experience working with class scheduling and enrollment management. Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis and/or evaluation leading to the development or improvement of class scheduling, admission/enrollment management and administrative policies, procedures, practices, or programs. Experience with University academic and computing environments, e.g., CFS-Financials, CMS-Human Resources/ Student Administration and Data Warehouse (SacVault), and CARS. Possess or willingness to obtain knowledge of Air Force ROTC Web Intensive New Gain System (WINGS), Department of Defense Medical Examination Review Board (DoDMERB), and/or Department of Defense Medical Examination Tracking System (DoDMETS). Experience working with military personnel. Possess or willingness to obtain knowledge of U.S. Air Force policies and regulation and/or Reserve Officers' Training Corps (ROTC). Army ROTC ASC II Experience working in an institution of higher education. Experience working with class scheduling and enrollment management. Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis and/or evaluation leading to the development or improvement of class scheduling, admission/enrollment management and administrative policies, procedures, practices, or programs. Experience with University academic and computing environments, e.g., CFS-Financials, CMS-Human Resources/ Student Administration and Data Warehouse (SacVault), and CARS. Possess or willingness to obtain knowledge of Cadet Command Information Management Systems (CCIMS), Department of Defense Medical Examination Review Board (DoDMERB), and/or Department of Defense Medical Examination Tracking System (DoDMETS). Experience working with military personnel. Possess or willingness to obtain knowledge of U.S. Army policies and regulation and/or Reserve Officers' Training Corps (ROTC). Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 10 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Administrative Support Coordinator Classification Title : Administrative Support Coordinator II Posting Details Priority Application Deadline (Posting will remain open until filled): Sunday, February 4, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Air Force ASC II This position serves as the principle administrative aide to the Department Chair, acting as the focal point for continuity and interface between the University and U.S. Air Force personnel assigned as instructors for the Air Force ROTC program. The incumbent must be knowledgeable of Sacramento State University policies and procedures and be able to learn and understand relevant U.S. Air Force guidelines in support of the program's mission of producing officers for the U.S. Air Force. The incumbent must be able to perform a variety of tasks ranging from: coordinating office operations; manages records and enrollment processes; maintaining and providing updates to websites and social media accounts; maintaining and monitoring budget expenditures and processing related fiscal transactions; and other required tasks. Additionally, the incumbent must possess strong communication and organization skills. Must be able to work independently. Army ROTC ASC II The Administrative Coordinator (Administrative Support Coordinator II) serves as the principle administrative aide to the Department Chair, and primary Army ROTC program support providing interface between the University and U.S. Army personnel assigned to the Army ROTC program. The incumbent must be knowledgeable of the California State University, Sacramento policies and procedures and be able to learn and understand relevant U.S. Army guidelines in support of the program’s mission of producing officers for the U.S. Army. This position’s responsibilities include but are not limited to: coordinating office operations; screening student records/applications to determine admission and contracting eligibility; maintaining and providing updates to websites and social media accounts; maintaining and monitoring budget expenditures and processing related fiscal transactions; and providing lead work direction to student assistants. Additionally, the incumbent must possess strong communication and organization skills. Must be able to work independently. FLSA : Non Exempt (eligible for overtime compensation) Anticipated Hiring Range : $3,865 - $6,336 per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 per month - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday 8:00am - 5:00pm. May be eligible for a partial telework schedule, upon management approval, following a probationary period. Department Information Army ROTC The Military Science Department operates as an extension office of the Military Science Department at the University of California at Davis and offers hands-on training in management and leadership. Students learn by doing. The program assists students in all academic fields to prepare for positions of leadership in military or civilian careers. The Department offers two program tracks; a purely academic track, and a precommissioning track for those desiring a commission in the U.S. Army. Air Force ROTC It is a challenge. It is an opportunity. It is a head start on a lifetime of success! Air Force Reserve Officer Training Corps (AFROTC) programs educate and train qualified young men and women for service as commissioned officers in the U.S. Air Force (USAF) and U.S. Space Force (USSF). The Department of Aerospace Studies offers three and four year academic and training programs towards a commission in the U.S. Air Force or U.S. Space Force. The AFROTC program is designed to develop officers in the U.S. Air & Space Forces (USAF/USSF) through leadership and academic training. Cadets participate in dialogues, problem solving, and other planning activities. Program goals are achieved through formal academic classes, physical fitness training, and Leadership Laboratory. Air Force ROTC plays an important role in preparing mature young men and women for leadership and management positions in the increasingly technical environments of the U.S. Air & Space Forces. Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basis arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Thorough mastery of English grammar, punctuation and spelling. Expertise in using office software packages, technology and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Ability to provide qualitative and quantitative analysis. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of employment: Ability to pass a background check. Preferred Qualifications Air Force ROTC ASC II Experience working in an institution of higher education. Experience working with class scheduling and enrollment management. Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis and/or evaluation leading to the development or improvement of class scheduling, admission/enrollment management and administrative policies, procedures, practices, or programs. Experience with University academic and computing environments, e.g., CFS-Financials, CMS-Human Resources/ Student Administration and Data Warehouse (SacVault), and CARS. Possess or willingness to obtain knowledge of Air Force ROTC Web Intensive New Gain System (WINGS), Department of Defense Medical Examination Review Board (DoDMERB), and/or Department of Defense Medical Examination Tracking System (DoDMETS). Experience working with military personnel. Possess or willingness to obtain knowledge of U.S. Air Force policies and regulation and/or Reserve Officers' Training Corps (ROTC). Army ROTC ASC II Experience working in an institution of higher education. Experience working with class scheduling and enrollment management. Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis and/or evaluation leading to the development or improvement of class scheduling, admission/enrollment management and administrative policies, procedures, practices, or programs. Experience with University academic and computing environments, e.g., CFS-Financials, CMS-Human Resources/ Student Administration and Data Warehouse (SacVault), and CARS. Possess or willingness to obtain knowledge of Cadet Command Information Management Systems (CCIMS), Department of Defense Medical Examination Review Board (DoDMERB), and/or Department of Defense Medical Examination Tracking System (DoDMETS). Experience working with military personnel. Possess or willingness to obtain knowledge of U.S. Army policies and regulation and/or Reserve Officers' Training Corps (ROTC). Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 10 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,732.00 per month to $8,176.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $6,018.00 per month to $6,667.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional IV, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Student Outreach provides comprehensive services to prospective students, current students, staff, faculty, and members of the community seeking University information or services concerning outreach, pre-admission advising, transfer credit evaluation and financial aid. Under the general direction of the Director of Outreach, the Early Assessment Program Coordinator performs complex Student Services Professional work related to the CSU-Systemwide Academic Preparation and the Early Assessment Program (EAP). This position provides academic preparation, student advising, and guidance to middle and high schools in the regional area. The EAP Coordinator is also responsible for developing, implementing, and coordinating various academic preparation activities and events at these middle and secondary schools; coordinating meetings and developing strategies, encouraging high schools to identify and inform students on academic preparation. Additionally, this position is responsible for monitoring the progress and evaluating educational issues driven by the California State University (CSU) and other state departments and agencies that impact K-12 education. This includes providing activities and individual and group advising workshops with emphasis on college-readiness in Math and English. The EAP Coordinator serves as the primary point of contact for students, faculty, high schools, and community colleges; partners with community organizations and collaborates to meet academic preparation goals; attends relevant meetings throughout the Cal State East Bay service region and with the CSU Chancellor’s Office; and attends meetings throughout the Cal State East Bay service region. In addition, this position oversees all aspects of related program development and has a broad responsibility for planning, organizing and prioritizing work. The EAP Coordinator also helps oversee and advise student assistants and student leaders in their programmatic and operational duties. Responsibilities Coordinate and Implement Student Advising, Guidance and Strategies for High School Students on Academic Preparation: Coordinate the receipt and interpretation of test scores with high schools, students, and counselors, ensuring district test administrators receive scores and provide them to high school counselors on a timely basis Provide high schools with options for students in their senior year that will increase college readiness and review high school senior activities to ensure standards are aligned with CSU placement standards Publicize and communicate the value of academic preparation to area middle and high schools through email communications and presentations at regional high schools Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Communicate and coordinate access of high school students to specific forms of 12th grade assistance Connect area high school teachers and staff to CSU professional development programs in language arts and mathematics Assist in identifying appropriate CSU faculty to conduct professional development programs in language arts and mathematics Evaluate effectiveness of the program through quantitative and qualitative evaluation methods for accountability to Legislature, Trustees and the public Identify and address student issues and institutional obstacles in support of the transition from high school to college Develop, implement and coordinate academic preparation programming and events Assist the Chancellor’s Office with the development of a robust EAP website for students, families and counselors Communicate with students transitioning into East Bay about the options of Early Start and directed self-placement Discuss appropriate pre-enrollment into math and English courses Communication and Interaction with Campus and Community Partners Regarding EAP: Establish and maintain direct contact with school districts, high school counselors, and teachers about program goals, placement policies and testing procedures, and assessment results to identify students who may need support in preparation for college level coursework Serve as a liaison regionally; serve as primary point of contact for community, campus departments and other constituents Publicize and communicate the purpose and value of appropriate 12th grade interventions of EP to area high schools Be available and respond promptly with accurate information about the program to school personnel, students and parents Coordinate the receipt of test scores with high schools, students and counselors ensuring that district test administrators receive scores in a timely manner; provide test scores to high school counselors on a timely basis Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Program Administration: Evaluate the effectiveness of the program through quantitative and qualitative evaluation methods, prepare campus/CSU-system reports and make necessary recommendations to the Director of Outreach, AVP of Enrollment Management and other constituents Assist with the coordination of ERWC and math certification workshops for high school teachers every semester in collaboration with the Enrollment team Develop and maintain informational materials including East Bay’s EAP webpage Attend training/professional development conferences and meetings Oversee, train and advise Student Ambassadors Recruit, hire and lead student assistant(s) serving as program support staff Liaise with colleges and admissions office to remain up to date of program admissions requirements, processes, and deadlines Advise prospective applicants regarding East Bay’s undergraduate program admissions requirements Design, plans and delivers EAP and APP training to relevant campus staff Coordinate EAP, APP, Early Start-related communication with the appropriate campus departments, serves as East Bay’s primary representative to the CSU Chancellor’s Office at system-wide EAP meetings, represents East Bay and/or the CSU at professional conferences Administer and monitor program budget to ensure that expenditures are appropriate and that the budget is maintained responsibly Perform special projects as assigned by the Director of Outreach Participate in the Outreach Team’s regular meetings and general activities as a partner-member to all related professional development Summer duties involve collaboration with Outreach and Recruitment and direct involvement of the onboarding of new students and related capacities Build articulation and collaboration among high school math and English teachers and their CSU counterparts by establishing a campus EAP advisory/steering committee consisting of the following representatives: English department Mathematics department School/College of Education Admissions Outreach Test officer Others as appropriate to campus and high schools Administer and monitor program budgets to ensure that expenditures are appropriate Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related Experience: Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management General knowledge of advanced statistical and research methods Ability to carry out very complex assignments without detailed instructions Advise students individually or in groups on varied and complex matters Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature Reason logically and analyze and solve organizational and operating problems of one or several program areas Plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served Establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view Required Qualifications Experience and demonstrated effectiveness in presenting to large groups Ability to quickly develop comprehensive knowledge about CSU & Cal State East Bay academic preparation, enrollment requirements, policies, and procedures Ability to promote constructive dialog, and demonstrated effectiveness as a sympathetic listener Ability to interact professionally and effectively, individually or in group settings, with prospective students and their family members, school/college counselors, and colleagues Ability and willingness to work with diverse populations Ability to identify and analyze organizational and operating problems and implement appropriate responses Strong organizational skills and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Ability to work independently Ability to learn and use administrative database system(s), instant messaging, degree audit software, document imaging software, and MS Office applications Must have a valid California Driver’s License Must be willing and able to complete frequent travel via car throughout California License / Certification Must have a valid California Driver’s License Preferred Skills and Knowledge Bilingual in Spanish Experience with a CRM Experience with social media platforms Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'general reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 29 2024 Pacific Standard Time Applications close: May 29 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,732.00 per month to $8,176.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $6,018.00 per month to $6,667.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional IV, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Student Outreach provides comprehensive services to prospective students, current students, staff, faculty, and members of the community seeking University information or services concerning outreach, pre-admission advising, transfer credit evaluation and financial aid. Under the general direction of the Director of Outreach, the Early Assessment Program Coordinator performs complex Student Services Professional work related to the CSU-Systemwide Academic Preparation and the Early Assessment Program (EAP). This position provides academic preparation, student advising, and guidance to middle and high schools in the regional area. The EAP Coordinator is also responsible for developing, implementing, and coordinating various academic preparation activities and events at these middle and secondary schools; coordinating meetings and developing strategies, encouraging high schools to identify and inform students on academic preparation. Additionally, this position is responsible for monitoring the progress and evaluating educational issues driven by the California State University (CSU) and other state departments and agencies that impact K-12 education. This includes providing activities and individual and group advising workshops with emphasis on college-readiness in Math and English. The EAP Coordinator serves as the primary point of contact for students, faculty, high schools, and community colleges; partners with community organizations and collaborates to meet academic preparation goals; attends relevant meetings throughout the Cal State East Bay service region and with the CSU Chancellor’s Office; and attends meetings throughout the Cal State East Bay service region. In addition, this position oversees all aspects of related program development and has a broad responsibility for planning, organizing and prioritizing work. The EAP Coordinator also helps oversee and advise student assistants and student leaders in their programmatic and operational duties. Responsibilities Coordinate and Implement Student Advising, Guidance and Strategies for High School Students on Academic Preparation: Coordinate the receipt and interpretation of test scores with high schools, students, and counselors, ensuring district test administrators receive scores and provide them to high school counselors on a timely basis Provide high schools with options for students in their senior year that will increase college readiness and review high school senior activities to ensure standards are aligned with CSU placement standards Publicize and communicate the value of academic preparation to area middle and high schools through email communications and presentations at regional high schools Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Communicate and coordinate access of high school students to specific forms of 12th grade assistance Connect area high school teachers and staff to CSU professional development programs in language arts and mathematics Assist in identifying appropriate CSU faculty to conduct professional development programs in language arts and mathematics Evaluate effectiveness of the program through quantitative and qualitative evaluation methods for accountability to Legislature, Trustees and the public Identify and address student issues and institutional obstacles in support of the transition from high school to college Develop, implement and coordinate academic preparation programming and events Assist the Chancellor’s Office with the development of a robust EAP website for students, families and counselors Communicate with students transitioning into East Bay about the options of Early Start and directed self-placement Discuss appropriate pre-enrollment into math and English courses Communication and Interaction with Campus and Community Partners Regarding EAP: Establish and maintain direct contact with school districts, high school counselors, and teachers about program goals, placement policies and testing procedures, and assessment results to identify students who may need support in preparation for college level coursework Serve as a liaison regionally; serve as primary point of contact for community, campus departments and other constituents Publicize and communicate the purpose and value of appropriate 12th grade interventions of EP to area high schools Be available and respond promptly with accurate information about the program to school personnel, students and parents Coordinate the receipt of test scores with high schools, students and counselors ensuring that district test administrators receive scores in a timely manner; provide test scores to high school counselors on a timely basis Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Program Administration: Evaluate the effectiveness of the program through quantitative and qualitative evaluation methods, prepare campus/CSU-system reports and make necessary recommendations to the Director of Outreach, AVP of Enrollment Management and other constituents Assist with the coordination of ERWC and math certification workshops for high school teachers every semester in collaboration with the Enrollment team Develop and maintain informational materials including East Bay’s EAP webpage Attend training/professional development conferences and meetings Oversee, train and advise Student Ambassadors Recruit, hire and lead student assistant(s) serving as program support staff Liaise with colleges and admissions office to remain up to date of program admissions requirements, processes, and deadlines Advise prospective applicants regarding East Bay’s undergraduate program admissions requirements Design, plans and delivers EAP and APP training to relevant campus staff Coordinate EAP, APP, Early Start-related communication with the appropriate campus departments, serves as East Bay’s primary representative to the CSU Chancellor’s Office at system-wide EAP meetings, represents East Bay and/or the CSU at professional conferences Administer and monitor program budget to ensure that expenditures are appropriate and that the budget is maintained responsibly Perform special projects as assigned by the Director of Outreach Participate in the Outreach Team’s regular meetings and general activities as a partner-member to all related professional development Summer duties involve collaboration with Outreach and Recruitment and direct involvement of the onboarding of new students and related capacities Build articulation and collaboration among high school math and English teachers and their CSU counterparts by establishing a campus EAP advisory/steering committee consisting of the following representatives: English department Mathematics department School/College of Education Admissions Outreach Test officer Others as appropriate to campus and high schools Administer and monitor program budgets to ensure that expenditures are appropriate Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related Experience: Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management General knowledge of advanced statistical and research methods Ability to carry out very complex assignments without detailed instructions Advise students individually or in groups on varied and complex matters Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature Reason logically and analyze and solve organizational and operating problems of one or several program areas Plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served Establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view Required Qualifications Experience and demonstrated effectiveness in presenting to large groups Ability to quickly develop comprehensive knowledge about CSU & Cal State East Bay academic preparation, enrollment requirements, policies, and procedures Ability to promote constructive dialog, and demonstrated effectiveness as a sympathetic listener Ability to interact professionally and effectively, individually or in group settings, with prospective students and their family members, school/college counselors, and colleagues Ability and willingness to work with diverse populations Ability to identify and analyze organizational and operating problems and implement appropriate responses Strong organizational skills and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Ability to work independently Ability to learn and use administrative database system(s), instant messaging, degree audit software, document imaging software, and MS Office applications Must have a valid California Driver’s License Must be willing and able to complete frequent travel via car throughout California License / Certification Must have a valid California Driver’s License Preferred Skills and Knowledge Bilingual in Spanish Experience with a CRM Experience with social media platforms Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'general reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 29 2024 Pacific Standard Time Applications close: May 29 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
SRC Assistant Coordinator Internal Only Intercollegiate Athletics & Campus Recreation Job #536129 First Review Date: Tuesday, March 5, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #536129) Administrative Support Assistant , SRC Assistant Coordinator, Hiring Range: $19.26 - $20.25 hourly. This is a temporary, part-time/intermittent hourly, non-benefitted, non-exempt, 12-month pay plan. Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary : Under the general direction of the SRC Coordinator, the SRC Assistant Coordinator is the lead oversight to student assistants of the day-to-day operation of the Student Recreation Center Facility which includes reception staff, strength & conditioning staff, and group fitness instructors. The SRC Assistant Coordinator monitors the facility and programming for safety and general operations. Key Responsibilities: 20% Function as the Lead Oversight in the absence of the Coordinator Monitor and motivate staff in accordance with facility policies and procedures 20% Assist with recreation programming, including, but not limited to: group fitness classes, rock wall programs & special events Assisting in overseeing the registration, participant records, class rosters, and liability waivers Facilitate and assist instructors as needed in order to follow campus safety protocols and get supplies as needed 20% Assisting Coordinator with maintaining facility goals Overseeing equipment cleaning and maintenance as needed to keep equipment safely functioning and reduce equipment purchasing needs Assess equipment and usage to maximize and increase student satisfaction and participation. Work with students to identify fitness program needs & interests 20% Provide administrative support to the Coordinator Resolving employee and customer complaints, concerns and conflicts Assist with scheduling staff Notifies Coordinator of supplies needed or low inventory to maintain operations Notify and work with Coordinator to identify staffing issues and find/implement solutions Document and reports injuries 15% Oversight of facility and equipment maintenance needs Ensuring general safety of daily operations Provide staff with training and professional development Inspects & documents inspections of facility and equipment on scheduled basis. Reports facility issues to appropriate staff to be addressed in a timely manner to maintain safety & operations Oversee and assist employees cleaning of facility and equipment to uphold campus health standards 5% Other duties as assigned Knowledge, Skills, and Abilities Associated with this Position Include: Basic knowledge of applicable university infrastructure, policies, and procedures. Working knowledge of English grammar, spelling, and punctuation. Ability to use standard office equipment. Ability to use standard word processing and related computer software packages. Ability to identify and solve standard problems and refer more complex problems to appropriate staff. Ability to perform basic mathematical functions. Fundamental writing and presentation skills to effectively communicate standard information. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be able to lift and carry office supplies or exercise equipment of approximately 45 pounds on a daily basis. Ability to move and bend easily. Ability to stand or sit for extended periods of time. Ability to establish and maintain working relationships with staff, students, and faculty from diverse backgrounds. Minimum Qualifications: Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Must have CPR/ AED and 1st AID and Bloodborne Pathogens certifications within three months of hire. Preferred Qualifications: Knowledge of recreation industry and/or kinesiology Ability to maintain a professional atmosphere in a fast-paced, loud environment with numerous interactions and interruptions High degree of initiative, self-motivation and ability to motivate others Ability to develop and implement effective staff trainings and procedures Must be able to work flexible hours, which may include opening and/or closing the facility, working weekends, overtime and part-time Experience in a leadership role Customer service experience Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials before the first review date is 11:55 p.m. on Tuesday, March 4th, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1032 Publication Date: 02/20/2024 Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
SRC Assistant Coordinator Internal Only Intercollegiate Athletics & Campus Recreation Job #536129 First Review Date: Tuesday, March 5, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #536129) Administrative Support Assistant , SRC Assistant Coordinator, Hiring Range: $19.26 - $20.25 hourly. This is a temporary, part-time/intermittent hourly, non-benefitted, non-exempt, 12-month pay plan. Please note that this is an internal recruitment open only to active, stateside, Cal Poly Humboldt Employees. Position Summary : Under the general direction of the SRC Coordinator, the SRC Assistant Coordinator is the lead oversight to student assistants of the day-to-day operation of the Student Recreation Center Facility which includes reception staff, strength & conditioning staff, and group fitness instructors. The SRC Assistant Coordinator monitors the facility and programming for safety and general operations. Key Responsibilities: 20% Function as the Lead Oversight in the absence of the Coordinator Monitor and motivate staff in accordance with facility policies and procedures 20% Assist with recreation programming, including, but not limited to: group fitness classes, rock wall programs & special events Assisting in overseeing the registration, participant records, class rosters, and liability waivers Facilitate and assist instructors as needed in order to follow campus safety protocols and get supplies as needed 20% Assisting Coordinator with maintaining facility goals Overseeing equipment cleaning and maintenance as needed to keep equipment safely functioning and reduce equipment purchasing needs Assess equipment and usage to maximize and increase student satisfaction and participation. Work with students to identify fitness program needs & interests 20% Provide administrative support to the Coordinator Resolving employee and customer complaints, concerns and conflicts Assist with scheduling staff Notifies Coordinator of supplies needed or low inventory to maintain operations Notify and work with Coordinator to identify staffing issues and find/implement solutions Document and reports injuries 15% Oversight of facility and equipment maintenance needs Ensuring general safety of daily operations Provide staff with training and professional development Inspects & documents inspections of facility and equipment on scheduled basis. Reports facility issues to appropriate staff to be addressed in a timely manner to maintain safety & operations Oversee and assist employees cleaning of facility and equipment to uphold campus health standards 5% Other duties as assigned Knowledge, Skills, and Abilities Associated with this Position Include: Basic knowledge of applicable university infrastructure, policies, and procedures. Working knowledge of English grammar, spelling, and punctuation. Ability to use standard office equipment. Ability to use standard word processing and related computer software packages. Ability to identify and solve standard problems and refer more complex problems to appropriate staff. Ability to perform basic mathematical functions. Fundamental writing and presentation skills to effectively communicate standard information. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be able to lift and carry office supplies or exercise equipment of approximately 45 pounds on a daily basis. Ability to move and bend easily. Ability to stand or sit for extended periods of time. Ability to establish and maintain working relationships with staff, students, and faculty from diverse backgrounds. Minimum Qualifications: Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Must have CPR/ AED and 1st AID and Bloodborne Pathogens certifications within three months of hire. Preferred Qualifications: Knowledge of recreation industry and/or kinesiology Ability to maintain a professional atmosphere in a fast-paced, loud environment with numerous interactions and interruptions High degree of initiative, self-motivation and ability to motivate others Ability to develop and implement effective staff trainings and procedures Must be able to work flexible hours, which may include opening and/or closing the facility, working weekends, overtime and part-time Experience in a leadership role Customer service experience Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials before the first review date is 11:55 p.m. on Tuesday, March 4th, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1032 Publication Date: 02/20/2024 Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Customer Service Center Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Support Services Housing Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0FTE) Work Schedule Monday - Tuesday; 2:00pm - 11:00pm Wednesday - Thursday; Off Friday - Sunday; 9:00am - 6:00pm Anticipated Hiring Range $3,865.00/month ($46,380.00 annually) Work schedule is eligible for shift differential pay. Salary is commensurate with experience. Position Summary The Facilities Customer Service Center is the primary point of contact for customer inquiries related to Facilities Services and operates 365 days a year. The Customer Service Center Coordinator facilitates the coordination and operational work associated with service center. As the first point of contact, the incumbent is responsible for receiving, dispatching, and coordinating routine and emergency service requests from the campus community as it relates to skilled trades, custodial, grounds and contractors in a multi-campus environment. The incumbent plays a key role in ensuring customers have a positive experience; assisting efficiently and in a timely manner. Incumbent is required to use appropriate judgment and discretion in assessing the request/problem/emergency, while concurrently working in collaboration with the Facilities Services operational units to advance to resolution. The incumbent possesses a knowledge of the physical plant and utilities infrastructure. The incumbent will multi-task, inputting data, probing, providing solutions, and navigating through various operational systems to track service issues. The incumbent participates in the Service Center's daily workflow to ensure that all daily processes are completed at the close of each business day. Position Information Processes requests / analyzes problems / emergency response : Provide friendly and professional point of contact services for customers experiencing facilities related services issues within the campus community. Receive and dispatch requests appropriately, and complete administrative tasks associated with troubleshooting and resolution of customer request. Evaluate/assess for health and safety, urgency, priority, operational area responsibility etc as part of determining resolution plan. Create / monitor work orders, ensuring they are accurately created, assigned, prioritized, and categorized in line with departmental procedures. Liaise with wider team members as part of ensuring for best resolution, per operational practices and as appropriate, continue to liaise with relevant parties as part of effective resolution. Amend data and tracking systems as required. Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes. Ensure for effective communication and liaison with appropriate entities on a daily basis. Security / access contro l: Responsible for verifying key/card requester status, proof of identification, and signature verification of the approving individual, and for approving and granting access through key and key card issuance. Has the responsibility to verify the reason for access and is responsible for granting access to all campus buildings and spaces, as approved by the department/college. Customer service / interactions / communications : The Customer Service Center Coordinator interacts frequently and informally with all members of the university community and contract support staff. In this capacity, provides scheduling information on support services. As Customer Service Center Coordinator, makes appropriate decisions regarding the urgency of support services. Is frequently required to negotiate response dates with the previously listed personnel/offices, and is then responsible to coordinate within the Department to assure that commitments made are met. Coordinate communications for emergency response / disaster recovery / event coordination: Acts as central information dispatcher in facilitating coordinated services of FS entities during campus-wide events such as commencement, power outages, storms and other emergency conditions. For these situations, incumbent control point to verify status of critical operations such as sub-station switching and powering up/down of central plant and buildings. Operating systems / reporting requirements : Uses proprietary software systems, office production software and operating systems to produce both established and ad-hoc reports. Based on operational or managerial need, produces production reports needed to analyze specific issues and problems. Other duties as assigned Minimum Qualifications Entry Qualifications : Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require : Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications Ability to handle multiple situations under demanding situations. Ability to interpret a broad variety of university/departmental policies and procedures, and apply these to operational/ service situations often occurring simultaneously. Communicate decisions and direction clearly and effectively. Knowledge of construction and maintenance terminology, practices and procedures. Ability to translate service requests into skilled trade terminology. Ability to make analytical database queries and effectively use the resulting data for making informed decisions. Environmental/Physical/Special Moving boxes of paper weighing up to 50 pounds is required. Working in an open office environment. May be required to work alone during designated work schedule. May be considered "essential personnel" during periods of campus operational disruptions, such as power outages, minor and/or major natural disasters, etc. No license or certification required for the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 29 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Customer Service Center Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Support Services Housing Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0FTE) Work Schedule Monday - Tuesday; 2:00pm - 11:00pm Wednesday - Thursday; Off Friday - Sunday; 9:00am - 6:00pm Anticipated Hiring Range $3,865.00/month ($46,380.00 annually) Work schedule is eligible for shift differential pay. Salary is commensurate with experience. Position Summary The Facilities Customer Service Center is the primary point of contact for customer inquiries related to Facilities Services and operates 365 days a year. The Customer Service Center Coordinator facilitates the coordination and operational work associated with service center. As the first point of contact, the incumbent is responsible for receiving, dispatching, and coordinating routine and emergency service requests from the campus community as it relates to skilled trades, custodial, grounds and contractors in a multi-campus environment. The incumbent plays a key role in ensuring customers have a positive experience; assisting efficiently and in a timely manner. Incumbent is required to use appropriate judgment and discretion in assessing the request/problem/emergency, while concurrently working in collaboration with the Facilities Services operational units to advance to resolution. The incumbent possesses a knowledge of the physical plant and utilities infrastructure. The incumbent will multi-task, inputting data, probing, providing solutions, and navigating through various operational systems to track service issues. The incumbent participates in the Service Center's daily workflow to ensure that all daily processes are completed at the close of each business day. Position Information Processes requests / analyzes problems / emergency response : Provide friendly and professional point of contact services for customers experiencing facilities related services issues within the campus community. Receive and dispatch requests appropriately, and complete administrative tasks associated with troubleshooting and resolution of customer request. Evaluate/assess for health and safety, urgency, priority, operational area responsibility etc as part of determining resolution plan. Create / monitor work orders, ensuring they are accurately created, assigned, prioritized, and categorized in line with departmental procedures. Liaise with wider team members as part of ensuring for best resolution, per operational practices and as appropriate, continue to liaise with relevant parties as part of effective resolution. Amend data and tracking systems as required. Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes. Ensure for effective communication and liaison with appropriate entities on a daily basis. Security / access contro l: Responsible for verifying key/card requester status, proof of identification, and signature verification of the approving individual, and for approving and granting access through key and key card issuance. Has the responsibility to verify the reason for access and is responsible for granting access to all campus buildings and spaces, as approved by the department/college. Customer service / interactions / communications : The Customer Service Center Coordinator interacts frequently and informally with all members of the university community and contract support staff. In this capacity, provides scheduling information on support services. As Customer Service Center Coordinator, makes appropriate decisions regarding the urgency of support services. Is frequently required to negotiate response dates with the previously listed personnel/offices, and is then responsible to coordinate within the Department to assure that commitments made are met. Coordinate communications for emergency response / disaster recovery / event coordination: Acts as central information dispatcher in facilitating coordinated services of FS entities during campus-wide events such as commencement, power outages, storms and other emergency conditions. For these situations, incumbent control point to verify status of critical operations such as sub-station switching and powering up/down of central plant and buildings. Operating systems / reporting requirements : Uses proprietary software systems, office production software and operating systems to produce both established and ad-hoc reports. Based on operational or managerial need, produces production reports needed to analyze specific issues and problems. Other duties as assigned Minimum Qualifications Entry Qualifications : Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require : Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications Ability to handle multiple situations under demanding situations. Ability to interpret a broad variety of university/departmental policies and procedures, and apply these to operational/ service situations often occurring simultaneously. Communicate decisions and direction clearly and effectively. Knowledge of construction and maintenance terminology, practices and procedures. Ability to translate service requests into skilled trade terminology. Ability to make analytical database queries and effectively use the resulting data for making informed decisions. Environmental/Physical/Special Moving boxes of paper weighing up to 50 pounds is required. Working in an open office environment. May be required to work alone during designated work schedule. May be considered "essential personnel" during periods of campus operational disruptions, such as power outages, minor and/or major natural disasters, etc. No license or certification required for the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 29 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of re-appointment for a maximum of three years from the date of hire. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025). This position opening is available through December 31, 2024, with the possibility of reappointment for a maximum of three years from the date of hire. Project IMPACT provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, support with the financial aid process, support with the graduate school application process, academic wellness counseling, assistive technology training, academic skills development, and personal finance skill development. The intent of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Project IMPACT provides these enhanced academic support services to 100+ students with disabilities. The primary purpose of this position is to provide academic advising and academic wellness counseling to participating students. The Academic Success & Wellness Counselor supports students in completing their post-secondary education by providing targeted advice related to class selection, the development of educational plans and monitors the academic progress of students in the program. Furthermore, the Academic Success & Wellness Counselor provides academic wellness counseling to support students in the development of non-cognitive skills including academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, motivation and long-term goal setting. This position will function as a team member of Project IMPACT and will assist the Project IMPACT Program Coordinator with carrying out the requirements of the grant. Responsibilities Direct Services to Students Academic Advising: Provide academic advising to participants including support with course selection each term and the development of long-term educational plans. Provide academic advising related to withdrawals, plans for recovering from academic probation and avoiding academic disqualification. Offer advice that takes into consideration students’ financial aid status, participation with the Department of Rehabilitation, personal learning preferences, learning strengths and challenges, and disability management strategies as it relates to course load and course selection. Monitor students’ grades and academic progress towards graduation. Monitor barriers to students’ ability to enroll or continue to make academic progress (academic holds, financial holds, etc.). Attend regular university-wide meetings that support the function of academic advising. Develop a close working relationship with the General Education Office and Academic Advising and Career Education (AACE) Office. Collaborate with the Department of Rehabilitation if a student is a client. Provide support to students with graduate school applications. Academic Wellness Counseling: Provide general educational and emotional support to students as it relates to their academic experience. While academic wellness counseling is not therapy, the Academic Success and Wellness Counselor supports students with academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, anxiety, managing interpersonal conflicts, developing a support network, developing plans of self-support, motivation and long term goal setting. Conduct workshops for students on the above mentioned topics. Conduct trainings for part-time staff on the above mentioned topics and help facilitate a culture of growth mindset. Participate in the development of a nurturing team-focused culture. Inform Accessibility Services Director immediately of participants at risk to harm self or others. Individual Support Plan Development: In collaboration with the Program Coordinator, support students in developing Individual Support Plans which serve as a guide for how students should engage with the various services offered by the program, given their unique needs. Identify students at risk for not persisting, including using CSUEB’s early alert system in Bay Adviser. Help students revise their support plans accordingly. Coordinate with other departments and agencies as needed to support students in finding and making use of additional resources. Financial Aid Advising: Support students in completing all necessary applications for Financial Aid, including the FAFSA, the Cal State East Bay financial aid verification process and scholarship applications. Support students with completing financial aid appeals as needed. Develop a strong working relationship with the Financial Aid Office personnel to maintain understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation. Record Keeping and Reporting: The Academic Success and Wellness Counselor is expected to keep accurate and timely case notes and maintain accurate student information in program software including Blumen and Accommodate. Support with Maintenance of Program Collaborate with other campus departments including Accessibility Services, various academic departments, the General Education Office, Academic Advising and Career Education, Housing and Financial Aid to educate the campus community about Project IMPACT. With the Program Coordinator, recruit, interview and select new students to join the program each summer. Attend outreach events for student recruitment as needed. Support other program staff with the coordination of the tutoring service and provide subject-specific tutoring if needed. Support the work of the Program Coordinator in meeting all programmatic objectives as outlined in the grant. Carry out the requirements of the grant and assist the Program Coordinator in monitoring compliance with state and federal regulations, maintaining accurate student records and other administrative tasks as needed. Attend TRIO trainings as needed to remain aware of best practices for TRIO service delivery. Other Duties as Assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications General knowledge of the principles, practices and trends of the Student Services field. General knowledge of individual counseling techniques. Ability to analyze complex situations accurately and adopt effective courses of action. Advise students on complex student-related matters and determine appropriate courses of action. Carry out a variety of professionally complex assignments without detailed instructions. Knowledge of various types of disabilities including physical and mental health disabilities, learning disabilities, and developmental disabilities including Autism. An understanding of the financial aid process, general student requirements for meeting academic progress standards, and general knowledge of typical graduation/ general education requirements. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Knowledge of laws and ethics related to counseling. Experience providing services to students in a higher education environment, including case management in an academic coaching, counseling, advisor or related role. Competent in working with students in distress, including students with significant mental health challenges and knowledge of related protocols for student and campus safety. Strong ability to communicate effectively with diverse students, faculty, staff and community members. Proactive problem solving skills. General competence with software packages such as Microsoft Office Suite and academic support software packages. Experience with counseling theory and practice, intake interview techniques, and group facilitation skills. Preferred Skills and Knowledge A Master’s degree in Counseling, Educational Psychology, Psychology, Social Work, Special Education or related field. Experience working with students with disabilities in a higher education setting is strongly preferred. Experience working with students with disabilities, low-socioeconomic status, or first generation college students. Previous experience with TRIO programs. Specific knowledge of Cal State East Bay requirements for General Education, graduation and financial aid. Experience with Blumen Software, PeopleSoft, Accommodate, and/or Bay Advisor. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 19 2024 Pacific Standard Time Applications close: May 19 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a temporary, full-time, grant funded position through December 31, 2024, with the possibility of re-appointment for a maximum of three years from the date of hire. Project IMPACT, a Student Support Services (SSS) Program, is funded through the TRIO division of the United States Department of Education. The SSS program is a five-year grant (2020-2025). This position opening is available through December 31, 2024, with the possibility of reappointment for a maximum of three years from the date of hire. Project IMPACT provides undergraduate students with disabilities non-mandated support services, including academic advising, career planning, subject specific tutoring, support with the financial aid process, support with the graduate school application process, academic wellness counseling, assistive technology training, academic skills development, and personal finance skill development. The intent of this program is to provide services to increase retention, student GPAs and graduation rates of students with disabilities. Project IMPACT provides these enhanced academic support services to 100+ students with disabilities. The primary purpose of this position is to provide academic advising and academic wellness counseling to participating students. The Academic Success & Wellness Counselor supports students in completing their post-secondary education by providing targeted advice related to class selection, the development of educational plans and monitors the academic progress of students in the program. Furthermore, the Academic Success & Wellness Counselor provides academic wellness counseling to support students in the development of non-cognitive skills including academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, motivation and long-term goal setting. This position will function as a team member of Project IMPACT and will assist the Project IMPACT Program Coordinator with carrying out the requirements of the grant. Responsibilities Direct Services to Students Academic Advising: Provide academic advising to participants including support with course selection each term and the development of long-term educational plans. Provide academic advising related to withdrawals, plans for recovering from academic probation and avoiding academic disqualification. Offer advice that takes into consideration students’ financial aid status, participation with the Department of Rehabilitation, personal learning preferences, learning strengths and challenges, and disability management strategies as it relates to course load and course selection. Monitor students’ grades and academic progress towards graduation. Monitor barriers to students’ ability to enroll or continue to make academic progress (academic holds, financial holds, etc.). Attend regular university-wide meetings that support the function of academic advising. Develop a close working relationship with the General Education Office and Academic Advising and Career Education (AACE) Office. Collaborate with the Department of Rehabilitation if a student is a client. Provide support to students with graduate school applications. Academic Wellness Counseling: Provide general educational and emotional support to students as it relates to their academic experience. While academic wellness counseling is not therapy, the Academic Success and Wellness Counselor supports students with academic & realistic self-appraisal, growth mindset, locus of control, positive self-concept, anxiety, managing interpersonal conflicts, developing a support network, developing plans of self-support, motivation and long term goal setting. Conduct workshops for students on the above mentioned topics. Conduct trainings for part-time staff on the above mentioned topics and help facilitate a culture of growth mindset. Participate in the development of a nurturing team-focused culture. Inform Accessibility Services Director immediately of participants at risk to harm self or others. Individual Support Plan Development: In collaboration with the Program Coordinator, support students in developing Individual Support Plans which serve as a guide for how students should engage with the various services offered by the program, given their unique needs. Identify students at risk for not persisting, including using CSUEB’s early alert system in Bay Adviser. Help students revise their support plans accordingly. Coordinate with other departments and agencies as needed to support students in finding and making use of additional resources. Financial Aid Advising: Support students in completing all necessary applications for Financial Aid, including the FAFSA, the Cal State East Bay financial aid verification process and scholarship applications. Support students with completing financial aid appeals as needed. Develop a strong working relationship with the Financial Aid Office personnel to maintain understanding of the financial aid process, student requirements for meeting academic progress standards, and required student-submitted financial aid documentation. Record Keeping and Reporting: The Academic Success and Wellness Counselor is expected to keep accurate and timely case notes and maintain accurate student information in program software including Blumen and Accommodate. Support with Maintenance of Program Collaborate with other campus departments including Accessibility Services, various academic departments, the General Education Office, Academic Advising and Career Education, Housing and Financial Aid to educate the campus community about Project IMPACT. With the Program Coordinator, recruit, interview and select new students to join the program each summer. Attend outreach events for student recruitment as needed. Support other program staff with the coordination of the tutoring service and provide subject-specific tutoring if needed. Support the work of the Program Coordinator in meeting all programmatic objectives as outlined in the grant. Carry out the requirements of the grant and assist the Program Coordinator in monitoring compliance with state and federal regulations, maintaining accurate student records and other administrative tasks as needed. Attend TRIO trainings as needed to remain aware of best practices for TRIO service delivery. Other Duties as Assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications General knowledge of the principles, practices and trends of the Student Services field. General knowledge of individual counseling techniques. Ability to analyze complex situations accurately and adopt effective courses of action. Advise students on complex student-related matters and determine appropriate courses of action. Carry out a variety of professionally complex assignments without detailed instructions. Knowledge of various types of disabilities including physical and mental health disabilities, learning disabilities, and developmental disabilities including Autism. An understanding of the financial aid process, general student requirements for meeting academic progress standards, and general knowledge of typical graduation/ general education requirements. Knowledge of legally mandated services to students with disabilities under the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Knowledge of laws and ethics related to counseling. Experience providing services to students in a higher education environment, including case management in an academic coaching, counseling, advisor or related role. Competent in working with students in distress, including students with significant mental health challenges and knowledge of related protocols for student and campus safety. Strong ability to communicate effectively with diverse students, faculty, staff and community members. Proactive problem solving skills. General competence with software packages such as Microsoft Office Suite and academic support software packages. Experience with counseling theory and practice, intake interview techniques, and group facilitation skills. Preferred Skills and Knowledge A Master’s degree in Counseling, Educational Psychology, Psychology, Social Work, Special Education or related field. Experience working with students with disabilities in a higher education setting is strongly preferred. Experience working with students with disabilities, low-socioeconomic status, or first generation college students. Previous experience with TRIO programs. Specific knowledge of Cal State East Bay requirements for General Education, graduation and financial aid. Experience with Blumen Software, PeopleSoft, Accommodate, and/or Bay Advisor. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 19 2024 Pacific Standard Time Applications close: May 19 2024 Pacific Daylight Time Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Coordinator for New Student and Family Programs, under the general direction and supervision of the Director for New Student and Parent Programs, is responsible for planning and coordinating programs for new students and parents/families that create a welcoming and engaging environment to integrate new students into the life of San Diego State University and to embrace parents and families as members of the SDSU community. The Coordinator for New Student and Family Programs has overall responsibility for the planning, organizing, and executing of new student and parent programs, including orientations, Welcome Week(s), Aztec Nights, Family Weekend, parent and family meetings and other programs as assigned. The Coordinator for New Student and Family Programs should be organized, innovative, enthusiastic, collaborative, student-oriented, parent/family-oriented, motivated, creative, and able to communicate well with the students, parents/family members, faculty, staff, potential donors, and other members of the community. The coordinator will also provide assistance with other areas, including coordinating the development of new programs and initiatives and coordinating a variety of campus-wide programs. Excellent written and oral communication skills, including public speaking, proficiency in desktop publishing, and word processing are required of the incumbent. Evening and weekend work are routinely part of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth, and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Associate Vice President for Student Affairs and Dean of Students reports to the Vice President for Student Affairs and Campus Diversity and serves as one of the executive officers in the Division. The Associate Vice President and Dean of Students is responsible for the direction and coordination of department programs/personnel as designated by the Vice President for Student Affairs and Campus Diversity. The Associate Vice President and Dean of Students represents the interests of the Division on a day-to-day basis at the sub- Cabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students. The Associate Vice President and Dean of Students is also responsible for the quality of the campus social, cultural, and educational environment and the student services that enhance the University’s academic programs and the intellectual and personal development of students on the San Diego State University campus. The Associate Vice President and Dean of Students is responsible for supervising, monitoring, and implementing programs and services that have a direct impact on orientation, transition, and student retention. These programs and services are designed to ease the transition to the University, enhance student involvement/participation in university organizations, and promote diversity, equity, and inclusion. The Associate Vice President and Dean of Students promotes student rights and encourages citizenship responsibility among students. They also facilitate the development of orientation, transition, and retention initiatives. The Office of New Student and Parent Programs (NSPP), under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university. The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. NSPP believes that SDSU parents and families are valuable partners in the transition and retention of their students. The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives. Supports new SDSU students in their transition and retention to university life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals. Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training, and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University. Cultivates a philosophy of partnership with families of SDSU students through transition programs, such as Parent Orientation, New Student and Family Convocation and Family Weekend. Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board. Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition, and retention initiatives. For more information regarding the Student Affairs New Student & Parent Programs department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models. Working knowledge of other student and academic affairs departments including Associated Students, Residential Education, Student Rights and Responsibilities, Educational Opportunity Programs, Outreach and Success, Counseling and Psychological Services, Career Services, Student Disability Services, International Student Center, Enrollment Services, and Office of the Registrar. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to develop and maintain cooperative working relationships with a variety of individuals with diverse priorities and motivations. Proven commitment to ethical and appropriate use of resources. A high degree of initiative, judgment, and resourcefulness in carrying out assigned areas of responsibilities. Strong commitment to working as part of a team. Ability to work late hours, evenings, and weekends. Experience advising, planning, organizing, and executing large scale events to welcome new students and parents in a university setting. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary The Coordinator for New Student and Family Programs, under the general direction and supervision of the Director for New Student and Parent Programs, is responsible for planning and coordinating programs for new students and parents/families that create a welcoming and engaging environment to integrate new students into the life of San Diego State University and to embrace parents and families as members of the SDSU community. The Coordinator for New Student and Family Programs has overall responsibility for the planning, organizing, and executing of new student and parent programs, including orientations, Welcome Week(s), Aztec Nights, Family Weekend, parent and family meetings and other programs as assigned. The Coordinator for New Student and Family Programs should be organized, innovative, enthusiastic, collaborative, student-oriented, parent/family-oriented, motivated, creative, and able to communicate well with the students, parents/family members, faculty, staff, potential donors, and other members of the community. The coordinator will also provide assistance with other areas, including coordinating the development of new programs and initiatives and coordinating a variety of campus-wide programs. Excellent written and oral communication skills, including public speaking, proficiency in desktop publishing, and word processing are required of the incumbent. Evening and weekend work are routinely part of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth, and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Associate Vice President for Student Affairs and Dean of Students reports to the Vice President for Student Affairs and Campus Diversity and serves as one of the executive officers in the Division. The Associate Vice President and Dean of Students is responsible for the direction and coordination of department programs/personnel as designated by the Vice President for Student Affairs and Campus Diversity. The Associate Vice President and Dean of Students represents the interests of the Division on a day-to-day basis at the sub- Cabinet level and is responsible for the promotion of student development through a program of co-curricular activities and services to students. The Associate Vice President and Dean of Students is also responsible for the quality of the campus social, cultural, and educational environment and the student services that enhance the University’s academic programs and the intellectual and personal development of students on the San Diego State University campus. The Associate Vice President and Dean of Students is responsible for supervising, monitoring, and implementing programs and services that have a direct impact on orientation, transition, and student retention. These programs and services are designed to ease the transition to the University, enhance student involvement/participation in university organizations, and promote diversity, equity, and inclusion. The Associate Vice President and Dean of Students promotes student rights and encourages citizenship responsibility among students. They also facilitate the development of orientation, transition, and retention initiatives. The Office of New Student and Parent Programs (NSPP), under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university. The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. NSPP believes that SDSU parents and families are valuable partners in the transition and retention of their students. The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives. Supports new SDSU students in their transition and retention to university life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals. Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training, and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University. Cultivates a philosophy of partnership with families of SDSU students through transition programs, such as Parent Orientation, New Student and Family Convocation and Family Weekend. Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board. Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition, and retention initiatives. For more information regarding the Student Affairs New Student & Parent Programs department, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models. Working knowledge of other student and academic affairs departments including Associated Students, Residential Education, Student Rights and Responsibilities, Educational Opportunity Programs, Outreach and Success, Counseling and Psychological Services, Career Services, Student Disability Services, International Student Center, Enrollment Services, and Office of the Registrar. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to develop and maintain cooperative working relationships with a variety of individuals with diverse priorities and motivations. Proven commitment to ethical and appropriate use of resources. A high degree of initiative, judgment, and resourcefulness in carrying out assigned areas of responsibilities. Strong commitment to working as part of a team. Ability to work late hours, evenings, and weekends. Experience advising, planning, organizing, and executing large scale events to welcome new students and parents in a university setting. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the direction of the Director of Testing Services and Test Accommodation Center, the Test Accommodation Coordinator oversees the delivery of test accommodations to students with disabilities, which are legally mandated accommodations under the ADA. Test accommodations are authorized for students whose documented disabilities warrant special arrangement during academic testing and are usually provided in SDS’s Test Accommodation Center. Examples of test accommodations are extra time on exams, use of assistive technology and software, use of student reader or scribe, separate, quiet rooms, use of calculator, computers or special equipment, etc. The Test Accommodation Center is an extension of the faculty’s academic classroom environment. As such SDS, through the Test Accommodation Coordinator, is expected to work closely with faculty and students to provide legally mandated accommodations while meeting the academic requirements of the exams and maintaining the integrity of the environment and testing materials. Test accommodations are in place to allow students with disabilities an opportunity to best demonstrate the knowledge, skills, and abilities learned during their classroom experiences and to make successful progress toward their degrees. The Test Accommodation Center is in a physically distinct location from SDS’s main operations, and the Test Accommodation Coordinator does not have immediate supervision in carrying out day-to-day operations. The individual in this role is responsible for maintaining the integrity of the center from the standpoint of the faculty and student constituents who depend on it. The position deals with an increasing number of standard requests for accommodations as well as a wide range of faculty inquiries, concerns, and special circumstances. The Test Accommodation Coordinator works with students during the test accommodation process as a time when many students are under significant emotional stress. The ideal candidate is expected to work with minimal day-to-day supervision in arranging for routine test accommodations needed by the majority of students. Non-routine accommodation requests require good judgment in knowing when to act and when to seek additional consultation with the Director of Testing Services and Test Accommodation Center, Assistant Director of SDS, and the SDS Counselors, and possibly with university faculty and administrators. The Test Accommodation Coordinator is expected to recommend solutions and options for resolution of issues during the consultation process. This position works with over 1,700 students authorized to receive test accommodations and oversees the administration of over 6,000 accommodated tests, quizzes, and final exams each year. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. With adequate notice, some nights and weekends during certain peak times of the year are required. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Services; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; • Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; • Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” Student Disability Services (SDS) in the Division of Student Affairs and Campus Diversity provides a full range of accommodations and services to nearly 2,500 students with physical, psychological, and learning disabilities, facilitating equal access to the educational process. This is accomplished through direct service support, review of campus accessibility, adaptive technology, assessment, test accommodation, and a variety of other services. Accommodations vary according to types of disabilities and may include sign language interpreting; provision of alternative formats, such as electronic text or Braille; computer-assisted real-time captioning; test accommodations; advising; assistive computer technology; cart transportation services, and numerous other services. Provision of these academic support services, technology and advocacy promotes the retention and graduation of students with disabilities at SDSU. Two additional programs are affiliated with the Student Disability Services. The first is funded by a federal TRiO-Student Support Services grant that provides enhanced services intended to increase graduation and retention rates of at-risk undergraduates. The TRiO-SSS program employs three professional staff. The second is a Workability IV program that is a cooperative contract between the state Department of Rehabilitation (DOR), SDSU Career Services and Student Disability Services the purpose of which is to deliver enhanced career services to students with disabilities who are DOR consumers. The Workability IV program employs one full-time professional staff and one part-time support staff For more information regarding the Test Accommodation Center, click here. Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Experience working with the topics, issues and concerns of people with disabilities, including appropriate accommodations at the university level Experience working with university policies and procedures Experience relating skillfully to a diverse population of students with disabilities, faculty and other members of the campus community Organizational skill in coordinating a high volume of administrative detail in the presence of significant time pressures Some overtime work (night and weekends) during certain peak times of the year is required. Work experience in disability services at the postsecondary level Experience providing test accommodations to university-level students with disabilities is preferred Fluency in using Microsoft Office, Google Suite, and database management systems Working knowledge of assistive technology hardware and software, as well as standard computer hardware and software Superior oral and written communication skills Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the direction of the Director of Testing Services and Test Accommodation Center, the Test Accommodation Coordinator oversees the delivery of test accommodations to students with disabilities, which are legally mandated accommodations under the ADA. Test accommodations are authorized for students whose documented disabilities warrant special arrangement during academic testing and are usually provided in SDS’s Test Accommodation Center. Examples of test accommodations are extra time on exams, use of assistive technology and software, use of student reader or scribe, separate, quiet rooms, use of calculator, computers or special equipment, etc. The Test Accommodation Center is an extension of the faculty’s academic classroom environment. As such SDS, through the Test Accommodation Coordinator, is expected to work closely with faculty and students to provide legally mandated accommodations while meeting the academic requirements of the exams and maintaining the integrity of the environment and testing materials. Test accommodations are in place to allow students with disabilities an opportunity to best demonstrate the knowledge, skills, and abilities learned during their classroom experiences and to make successful progress toward their degrees. The Test Accommodation Center is in a physically distinct location from SDS’s main operations, and the Test Accommodation Coordinator does not have immediate supervision in carrying out day-to-day operations. The individual in this role is responsible for maintaining the integrity of the center from the standpoint of the faculty and student constituents who depend on it. The position deals with an increasing number of standard requests for accommodations as well as a wide range of faculty inquiries, concerns, and special circumstances. The Test Accommodation Coordinator works with students during the test accommodation process as a time when many students are under significant emotional stress. The ideal candidate is expected to work with minimal day-to-day supervision in arranging for routine test accommodations needed by the majority of students. Non-routine accommodation requests require good judgment in knowing when to act and when to seek additional consultation with the Director of Testing Services and Test Accommodation Center, Assistant Director of SDS, and the SDS Counselors, and possibly with university faculty and administrators. The Test Accommodation Coordinator is expected to recommend solutions and options for resolution of issues during the consultation process. This position works with over 1,700 students authorized to receive test accommodations and oversees the administration of over 6,000 accommodated tests, quizzes, and final exams each year. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. With adequate notice, some nights and weekends during certain peak times of the year are required. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Services; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence. Division of Student Affairs and Campus Diversity The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; • Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; • Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” Student Disability Services (SDS) in the Division of Student Affairs and Campus Diversity provides a full range of accommodations and services to nearly 2,500 students with physical, psychological, and learning disabilities, facilitating equal access to the educational process. This is accomplished through direct service support, review of campus accessibility, adaptive technology, assessment, test accommodation, and a variety of other services. Accommodations vary according to types of disabilities and may include sign language interpreting; provision of alternative formats, such as electronic text or Braille; computer-assisted real-time captioning; test accommodations; advising; assistive computer technology; cart transportation services, and numerous other services. Provision of these academic support services, technology and advocacy promotes the retention and graduation of students with disabilities at SDSU. Two additional programs are affiliated with the Student Disability Services. The first is funded by a federal TRiO-Student Support Services grant that provides enhanced services intended to increase graduation and retention rates of at-risk undergraduates. The TRiO-SSS program employs three professional staff. The second is a Workability IV program that is a cooperative contract between the state Department of Rehabilitation (DOR), SDSU Career Services and Student Disability Services the purpose of which is to deliver enhanced career services to students with disabilities who are DOR consumers. The Workability IV program employs one full-time professional staff and one part-time support staff For more information regarding the Test Accommodation Center, click here. Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Experience working with the topics, issues and concerns of people with disabilities, including appropriate accommodations at the university level Experience working with university policies and procedures Experience relating skillfully to a diverse population of students with disabilities, faculty and other members of the campus community Organizational skill in coordinating a high volume of administrative detail in the presence of significant time pressures Some overtime work (night and weekends) during certain peak times of the year is required. Work experience in disability services at the postsecondary level Experience providing test accommodations to university-level students with disabilities is preferred Fluency in using Microsoft Office, Google Suite, and database management systems Working knowledge of assistive technology hardware and software, as well as standard computer hardware and software Superior oral and written communication skills Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,610 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,610 - $6,556 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Coordinator of Study Abroad Classification Title: Student Services Professional IV Posting Details Priority Application Date (Posting will remain open until filled): Sunday, March 3, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the general supervision of the AVP for International Programs and Global Engagement, the Coordinator of Study Abroad (Coordinator) is responsible for the administration and operation of Sacramento State's bilateral international exchange programs, non-credit faculty led study abroad programs and study abroad programs offered through CSU International Programs. Operation of these programs has campus-wide implications, and the Coordinator has full accountability for these programs. Responsibilities include new program development in the areas mentioned above; program evaluation and implementation; problem solving linked to the programs mentioned above; and serving as liaison with international professional organizations, American and overseas university administrators and agencies, local community college administrators and faculty, community groups, the CSU International Programs Office at the Chancellor's Office, Sacramento State faculty, staff, and international committees, and the Sacramento State community at all levels. This position's responsibilities also include assessment, formulation, and evaluation of policies and changes in policies and procedures from a strategic and operational perspective related to the programs mentioned above. Such policy and procedural changes may affect the work of other offices and departments on campus, and the Coordinator is responsible for coordinating efforts with the affected offices and departments. FLSA : Exempt (not eligible for overtime compensation) Anticipated Hiring Range : $5,732 per month - $6,657 per month CSU Classification Salary Range : $5,732 per month - $ 8,176 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan :12 months Work Hours : Monday - Friday, 8am - 5pm. Hours will vary based on operational needs. Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience: 1. Experience advising and/or administering campus-based, consortium-based and independent study abroad programs 2. Experience as a Gilman, Freeman-Asia, Marshall, Boren or Fulbright Program Advisor 3. Experience in program development including the development of processes and procedures Knowledge, Skills, Abilities: 4. Knowledge of best practices in study abroad (e.g. recruitment, program development, insurance, safety and emergency protocols) 5. Knowledge of U.S. and non-U.S. educational systems and curriculum 6. Proficiency using standard office software packages (e.g. Microsoft Word, Excel, Outlook), as well as the ability to utilize student information systems, databases and other appropriate software 7. Strong organizational skills 8. Strong leadership, interpersonal and/ or intercultural skills 9. Strong written and verbal communication skills 10. Strong analytical, assessment and evaluation skills 11. Ability to articulate courses and translate units and grading systems between educational systems 12. Ability to give informational presentations 13. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 14. Experience living/ studying abroad 15. Proficiency in one or more foreign languages 16. Knowledge of the California State University (CSU) system 17. Knowledge of CSU International Programs Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Coordinator of Study Abroad Classification Title: Student Services Professional IV Posting Details Priority Application Date (Posting will remain open until filled): Sunday, March 3, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the general supervision of the AVP for International Programs and Global Engagement, the Coordinator of Study Abroad (Coordinator) is responsible for the administration and operation of Sacramento State's bilateral international exchange programs, non-credit faculty led study abroad programs and study abroad programs offered through CSU International Programs. Operation of these programs has campus-wide implications, and the Coordinator has full accountability for these programs. Responsibilities include new program development in the areas mentioned above; program evaluation and implementation; problem solving linked to the programs mentioned above; and serving as liaison with international professional organizations, American and overseas university administrators and agencies, local community college administrators and faculty, community groups, the CSU International Programs Office at the Chancellor's Office, Sacramento State faculty, staff, and international committees, and the Sacramento State community at all levels. This position's responsibilities also include assessment, formulation, and evaluation of policies and changes in policies and procedures from a strategic and operational perspective related to the programs mentioned above. Such policy and procedural changes may affect the work of other offices and departments on campus, and the Coordinator is responsible for coordinating efforts with the affected offices and departments. FLSA : Exempt (not eligible for overtime compensation) Anticipated Hiring Range : $5,732 per month - $6,657 per month CSU Classification Salary Range : $5,732 per month - $ 8,176 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan :12 months Work Hours : Monday - Friday, 8am - 5pm. Hours will vary based on operational needs. Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience: 1. Experience advising and/or administering campus-based, consortium-based and independent study abroad programs 2. Experience as a Gilman, Freeman-Asia, Marshall, Boren or Fulbright Program Advisor 3. Experience in program development including the development of processes and procedures Knowledge, Skills, Abilities: 4. Knowledge of best practices in study abroad (e.g. recruitment, program development, insurance, safety and emergency protocols) 5. Knowledge of U.S. and non-U.S. educational systems and curriculum 6. Proficiency using standard office software packages (e.g. Microsoft Word, Excel, Outlook), as well as the ability to utilize student information systems, databases and other appropriate software 7. Strong organizational skills 8. Strong leadership, interpersonal and/ or intercultural skills 9. Strong written and verbal communication skills 10. Strong analytical, assessment and evaluation skills 11. Ability to articulate courses and translate units and grading systems between educational systems 12. Ability to give informational presentations 13. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 14. Experience living/ studying abroad 15. Proficiency in one or more foreign languages 16. Knowledge of the California State University (CSU) system 17. Knowledge of CSU International Programs Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 12 2024 Pacific Standard Time Applications close: Closing Date/Time: