Athletics Ticket Lead (AA/S Exempt I) (506984)

  • CSU, Sacramento
  • Sacramento, California
  • Jan 01, 2022
Full Time Clerical and Administrative Support

Job Description


Working Title: Athletics Ticket Lead

Classification Title: Administrative Analyst/Specialist Exempt II

Posting Details

Priority Application Deadline (Posting will remain open until filled): Tuesday, November 30, 2021 at 11:55 p.m.

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

Under the general supervision of the University Bursar, and the day-to-day direction of the Associate A.D./External Affairs, the position oversees and coordinates all Hornet Athletics ticket operations. The position is responsible for building and maintaining all Athletic events and offers for Sacramento State Athletics events. Must be available nights and weekends and able to work a flexible schedule. You will be need to be at all Athletic home games and traveling to some away games. Make sure all ticket operations equipment and lists are ready for each home game. Also responsible for building season packages and contacting season ticket holders for renewal as well as making outbound calls for new season ticket sales for all ticketed sports. Work on group sales and prospecting for new groups.

FLSA: Exempt

CSU Classification Salary Range: $3897-$7051 per month

Hiring Range: $3897-$4092 per month

Recruitment Type: Regular (probationary)

Time Base: Full-Time

Pay Plan: 12 month

Work Hours: Minimum 40 hours per week, and must be available to work a flexible schedule that includes nights and weekends for Athletic events.

Department Information

About Hornet Tickets:
Welcome to the central source for tickets to all public events at the University, including the Theatre, Dance, Music, Athletics and special events.

The office is open for advanced ticket sales to both the campus community and the general public.

Minimum Qualifications

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Required Qualifications

Required: Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position.
1. Bachelor's degree OR at least four years of experience in lieu of a bachelor's degree OR a combination of education and experience which provides the required knowledge and abilities
2. Experience with development stewardship and external relations
Knowledge, Skills and Abilities
3. Experience with providing lead work direction to a large number of transitory staff; including selection, hiring, termination, training and scheduling.
4. Experience with cash handling, including credit card security and daily balancing and reconciliation
5. Strong written and verbal communication skills with a solid foundation in grammar, spelling and the composition of various communication vehicles are essential
6. Experience with ticketing operations and ticketing software
7. Strong interpersonal skills to develop and maintain relationships
8. Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint and Publisher
9. Ability to work independently as well as collaboratively
10. Ability to follow policies, rules and regulations set forth by the University, CSU and NCAA
11. Ability to support and positively contribute to the mission, goals, and objectives of the Athletics Department
Work Schedule Requirements
• Ability to work a flexible schedule that will include evenings and weekends
• Ability to travel
Condition of Employment
- Ability to pass a background check

Preferred Qualifications

12. Knowledge of NCAA rules and regulations surrounding ticket distribution and sales
13. 5 years of ticket office experience
14. Experience using a Ticketing System and season ticket solicitations
15. Five years of ticket operations or technical experience
16. Two years or more of staff supervision

Required Licenses/Certifications

Valid driver's license and maintenance of safe driving record required.

Documents Needed to Apply

Resume and cover letter required. Letter(s) of recommendation optional.

About Sac State

Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: " As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. " As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit .

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit .

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Eligibility Verification
Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Closing Date/Time: Open until filled

Job Address

Sacramento, California 95819 United States View Map