San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description The School of Nursing in the College of Health and Human Services at San Diego State University is accepting applications for a Student Success Coordinator. We welcome applications from prospective temporary faculty with expertise or experience in the following areas: Nursing Nursing Education This is a temporary full time, 12-month (year-round) position with the anticipated start date of July 1, 2024 through June 30, 2025. The position may be renewed contingent on satisfactory evaluations and continuing availability of work. Under the direction of the Director of the School of Nursing (SON) and in close collaboration with the College of Health and Human Services Assistant Dean for Student Affairs, and the designated Student Success Professional assigned to SON, the Student Success Coordinator will work to enhance the educational experience, facilitate graduation, support both career development and post-baccalaureate education for Nursing students. The incumbent will provide high-quality, accessible, and consistent support to SON students, including students admitted via the direct-entry BSN program, upper-division Transfer students, post-licensure RN-BSN students, second baccalaureate students, and graduate students. The incumbent will facilitate successful student recruitment, admission, transition, retention, progression, and graduation. Additionally, the incumbent will serve on the SON’s leadership team, and oversee and execute critical operations of the SON programs including, but not limited to, recruitment, admissions, enrollment monitoring, student success data collection and analysis for reporting/accreditation, and community outreach. The incumbent will attend SON faculty and college-level advising meetings, and serve on SON committees, as appropriate. The incumbent will also be expected to teach in the SON each semester. Courses TBD based on need and qualifications. Responsibilities will include the following: Career Development and Student Support Work closely with the SON Advisors to ensure students have accurate information regarding university and school policies, procedures, and requirements, ensuring student academic progress. Review and update the SON Student Handbooks, SON website information, and SDSU and SON policies and admission criteria to ensure consistency and currency. Participate in tabling opportunities to recruit students into all nursing programs, professional and career opportunities, internships, and clinical or research experiences. Work collaboratively with both the San Diego and Imperial Valley campus SON Advisors to ensure consistency across campuses. Admissions Coordinate transfer student admissions process. Coordinate military (MECP, ROTC) admissions and provide condition letters of support to Admission as needed. Review unofficial transcripts for prerequisites. Review CSA program-level questions for Admissions. Work closely with SON advisors to oversee cross-enrollment inquiries and applications for community college students requesting to enroll in Nursing classes. Develop and maintain mutually beneficial and collegial relationships with community college representatives. Develop and maintain mutually beneficial and collegial relationships with San Diego-based healthcare systems, clinics, and partners. Enrollment Management Notify students of retention policy violations and/or dismissal from major. Collaborate with the SON Director/Associate Director and the College of Sciences to create block scheduling for science prerequisite courses including BIOL 211/211L, BIOL 212, BIOL261, and CHEM 102 labs. Work with the College of Sciences to ensure the availability of an appropriate number of seats in science courses necessary for undergraduate nursing student demand and progression. Track registration trends in science prerequisites and Nursing courses. Monitor enrollment and retention trends for SON students. Collaborate with SON Clinical Placement Coordinator in assigning students to their clinical placements under the direction of the SON Associate Directors. Program Assessment Collaborate with the SON Directors, faculty, and the Assistant Dean for Student Affairs to develop and implement policies and academic programming to achieve California State University Office of the Chancellor and campus goals regarding retention and graduation rates. Use available analytics to identify patterns and assess effectiveness of student success initiatives. Collect analytical information from ASIR to support BRN and AACN annual surveys and accreditation. Actively participate in all accreditation activities. Present enrollment data to the SON faculty on an annual basis. Other Program Support Program coordination between the San Diego and the Imperial Valley campuses. Participate in prospective and incoming student and family information sessions and orientations including SDSU Explore, including Nursing Freshmen, and Transfer Orientation. Represent the SON at university, college, school, or community student services activities, orientations, career events, the SON Honors Convocation, and the White Coat Ceremony. Qualifications Criteria Graduate degree in Nursing University teaching experience Demonstrated currency in subject matter Application Instructions Prospective temporary faculty who would like their applications on file are invited to send the following items: Curriculum Vitae Contact information for three (3) professional references (new employees only) Cover letter (new employees only) Unofficial transcripts (new employees only) Initial rank and salary for new lecturer faculty are based on professional experience and educational background and are determined by the hiring department. Most new appointees are hired at the Lecturer A or B rank and placed at the beginning of the range. As of July 2023, the classification salary ranges for the respective ranks are: Lecturer A: $5,714 - $7,293 Lecturer B: $6,788 - $14,487 Lecturer C: $7,457 - $15,902 Pursuant to Education Code 89521, the California State University requires that employment applicants disclose any final administrative decision or final judicial decision issued within the last seven years determining that the applicant committed sexual harassment. This requirement applies specifically to applicants who meet the minimum qualifications for the Academic or Administrative position they are applying to. Disclosures shall be provided to the San Diego State University Center for the Prevention of Harassment and Discrimination for further adjudication. Please contact cphd@sdsu.edu . As part of its commitment to a safe and equitable “OneSDSU” community, SDSU requires that individuals seeking faculty employment provide at the time of application authorization to conduct background checks if they become a finalist for the position; applications without this authorization will be considered incomplete and not considered. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a Title IX, equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Advertised: May 01 2024 Pacific Daylight Time Applications close: Apr 01 2025 Pacific Daylight Time Closing Date/Time:
May 02, 2024
Description The School of Nursing in the College of Health and Human Services at San Diego State University is accepting applications for a Student Success Coordinator. We welcome applications from prospective temporary faculty with expertise or experience in the following areas: Nursing Nursing Education This is a temporary full time, 12-month (year-round) position with the anticipated start date of July 1, 2024 through June 30, 2025. The position may be renewed contingent on satisfactory evaluations and continuing availability of work. Under the direction of the Director of the School of Nursing (SON) and in close collaboration with the College of Health and Human Services Assistant Dean for Student Affairs, and the designated Student Success Professional assigned to SON, the Student Success Coordinator will work to enhance the educational experience, facilitate graduation, support both career development and post-baccalaureate education for Nursing students. The incumbent will provide high-quality, accessible, and consistent support to SON students, including students admitted via the direct-entry BSN program, upper-division Transfer students, post-licensure RN-BSN students, second baccalaureate students, and graduate students. The incumbent will facilitate successful student recruitment, admission, transition, retention, progression, and graduation. Additionally, the incumbent will serve on the SON’s leadership team, and oversee and execute critical operations of the SON programs including, but not limited to, recruitment, admissions, enrollment monitoring, student success data collection and analysis for reporting/accreditation, and community outreach. The incumbent will attend SON faculty and college-level advising meetings, and serve on SON committees, as appropriate. The incumbent will also be expected to teach in the SON each semester. Courses TBD based on need and qualifications. Responsibilities will include the following: Career Development and Student Support Work closely with the SON Advisors to ensure students have accurate information regarding university and school policies, procedures, and requirements, ensuring student academic progress. Review and update the SON Student Handbooks, SON website information, and SDSU and SON policies and admission criteria to ensure consistency and currency. Participate in tabling opportunities to recruit students into all nursing programs, professional and career opportunities, internships, and clinical or research experiences. Work collaboratively with both the San Diego and Imperial Valley campus SON Advisors to ensure consistency across campuses. Admissions Coordinate transfer student admissions process. Coordinate military (MECP, ROTC) admissions and provide condition letters of support to Admission as needed. Review unofficial transcripts for prerequisites. Review CSA program-level questions for Admissions. Work closely with SON advisors to oversee cross-enrollment inquiries and applications for community college students requesting to enroll in Nursing classes. Develop and maintain mutually beneficial and collegial relationships with community college representatives. Develop and maintain mutually beneficial and collegial relationships with San Diego-based healthcare systems, clinics, and partners. Enrollment Management Notify students of retention policy violations and/or dismissal from major. Collaborate with the SON Director/Associate Director and the College of Sciences to create block scheduling for science prerequisite courses including BIOL 211/211L, BIOL 212, BIOL261, and CHEM 102 labs. Work with the College of Sciences to ensure the availability of an appropriate number of seats in science courses necessary for undergraduate nursing student demand and progression. Track registration trends in science prerequisites and Nursing courses. Monitor enrollment and retention trends for SON students. Collaborate with SON Clinical Placement Coordinator in assigning students to their clinical placements under the direction of the SON Associate Directors. Program Assessment Collaborate with the SON Directors, faculty, and the Assistant Dean for Student Affairs to develop and implement policies and academic programming to achieve California State University Office of the Chancellor and campus goals regarding retention and graduation rates. Use available analytics to identify patterns and assess effectiveness of student success initiatives. Collect analytical information from ASIR to support BRN and AACN annual surveys and accreditation. Actively participate in all accreditation activities. Present enrollment data to the SON faculty on an annual basis. Other Program Support Program coordination between the San Diego and the Imperial Valley campuses. Participate in prospective and incoming student and family information sessions and orientations including SDSU Explore, including Nursing Freshmen, and Transfer Orientation. Represent the SON at university, college, school, or community student services activities, orientations, career events, the SON Honors Convocation, and the White Coat Ceremony. Qualifications Criteria Graduate degree in Nursing University teaching experience Demonstrated currency in subject matter Application Instructions Prospective temporary faculty who would like their applications on file are invited to send the following items: Curriculum Vitae Contact information for three (3) professional references (new employees only) Cover letter (new employees only) Unofficial transcripts (new employees only) Initial rank and salary for new lecturer faculty are based on professional experience and educational background and are determined by the hiring department. Most new appointees are hired at the Lecturer A or B rank and placed at the beginning of the range. As of July 2023, the classification salary ranges for the respective ranks are: Lecturer A: $5,714 - $7,293 Lecturer B: $6,788 - $14,487 Lecturer C: $7,457 - $15,902 Pursuant to Education Code 89521, the California State University requires that employment applicants disclose any final administrative decision or final judicial decision issued within the last seven years determining that the applicant committed sexual harassment. This requirement applies specifically to applicants who meet the minimum qualifications for the Academic or Administrative position they are applying to. Disclosures shall be provided to the San Diego State University Center for the Prevention of Harassment and Discrimination for further adjudication. Please contact cphd@sdsu.edu . As part of its commitment to a safe and equitable “OneSDSU” community, SDSU requires that individuals seeking faculty employment provide at the time of application authorization to conduct background checks if they become a finalist for the position; applications without this authorization will be considered incomplete and not considered. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a Title IX, equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Advertised: May 01 2024 Pacific Daylight Time Applications close: Apr 01 2025 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: Up to $121,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Work Schedule: Monday - Friday, 8am - 5pm, unless otherwise notified. Recruitment Closing Date: Open Until Filled First Application Review : May 6, 2024 THE DEPARTMENT: Student Conduct and Integrity at Cal Poly Pomona is a unit under the Division of Student Affairs that holistically supports student success, health, and well-being through intentional initiatives, programs, and partnerships. The Office of Student Conduct and Integrity educates the campus community about student rights and responsibilities, interprets and adjudicates the Student Code of Conduct and other applicable policies, upholds the integrity of CPP’s academic mission, and promotes ethical development using a culturally relevant approach grounded in due process and restorative practices DUTIES AND RESPONSIBILITIES: Leadership, Strategic Planning, and Programming Creates and oversees a comprehensive, strategic vision for Student Conduct and Integrity that is rooted in the fundamentals of due process and student success for a campus that serves a large percentage of first-generation, Pell Eligible, and/or URM students. Collaborates with other campus areas/departments (University Police, University Housing Services, Academic Affairs, Care Center, Dean of Students Office, Fraternity and Sorority Life, Equity and Compliance, etc.) to ensure a seamless, well-rounded, culturally relevant, educational, and restorative approach to student discipline and integrity practices. Provides leadership, supervision, and training to all departmental staff and ensures Student Conduct and Integrity’s success in adjudicating the Code of Conduct in a fair, timely, and equitable fashion. Conducts an annual review of departmental policies and procedures to ensure alignment with Executive Order 1098, Title 5, and other governing policies and laws. Recommends appropriate revisions. Provides statistical reports/summaries for stakeholders regarding caseloads, types of conduct cases, and outcomes. Prepares monthly and annual reports as requested Student Affairs leadership. Collaborates with the Student Affairs Assessment team to create and implement a comprehensive assessment plan to measure student learning and success. Serves as subject matter expert on issues pertaining to student conduct in higher education, including current legal/due process issues that impact the student conduct process, academic integrity, and trends in higher education and student conduct. The incumbent must be up-to-date and aware of federal, state, and local laws, policies, and legislation that impact Student Affairs. Maintains membership in national professional associations governing the work of student conduct administrators, including ASCA, and participates in trainings required to maintain expertise in the area. Ensures that all members of the student conduct staff have a solid, working knowledge of applicable law, policy, and legislation that guide their work. Consults with the General Counsel for advice and opinions pertaining to student related matters which have, or may have, an effect on the University. Ensures compliance with FERPA and security of all records maintained by the Office of Student Conduct & Integrity. Actively collaborates with campus Maxient partners to maximize database usage and potential. Oversight of the department budget, payroll, and finances. Actively participates as a core member of the Students of Concern Team and an ad hoc member of the Threat Assessment Team. Delivers trainings to campus partners related to these teams. Prioritizes participation on these teams and ensures staff are trained as back-up. Co-creates relevant programs, initiatives, and services with units across and within the campus community Administration of Student Discipline Process Directs the implementation of student discipline policies, procedures, and sanctions in accordance with Title 5, California Administrative Code, Section 41301 and related sections, Executive Order 1098 - Student Disciplinary Procedures for the CSU, and other relevant Executive Orders. Investigate and adjudicate alleged violations of student misconduct related to compliance with all University policies, procedures, and requirements. Oversees the disciplinary process embedded within University Housing and ensures seamless case handling between housing and the Conduct Office. Develop and implement a robust student club/organization discipline process. Advise professional staff members from a variety of offices on campus and meet with student club members to address allegations of underage drinking, hazing, or other inappropriate conduct by a Cal Poly Pomona student organization under Executive Order 1068. Consults with University Police, district attorneys, legal representatives, faculty, staff, students, and other relevant individuals regarding disciplinary investigations and sanctions. Issues appropriate, educationally focused, student-centered, and culturally relevant disciplinary sanctions to students found to be in violation of University disciplinary codes. Monitors ongoing sanction requirements, settlement agreements, and other disciplinary actions and provides consistent and timely updates to senior leadership for high-level cases. Formulates recommendations regarding substantive changes in law and policies impacting students and the campus community. Trains and educates the University community on the Student Conduct and Academic Integrity process, current legal parameters, fundamental fairness, and due process. Recruits and trains Hearing Officers and members of the Student Conduct Committee. Collaborate with campus partners (including, but not limited to the Care Center, Title IX, Survivor Advocates, Disability Resource Center, and ASI) to recruit and train a pool of support people available to assist respondents engaging with the student conduct process. Assists with the monitoring of protest & free speech activities and respond, as necessary, ensuring that campus policies and issues of “time, place, and manner” are enforced. Represents Cal Poly Pomona at all CSU Student Conduct Officers meetings, attends CSU trainings related to investigation practices, updates to Title V and pertinent CSU Executive Orders. Creates and implements restorative initiatives utilizing the Restorative Justice Continuum Model, including dialogue circles and other educational-based approaches to address restoration and healing. Creates and provides conflict resolution training sessions to students and unit staff. Maintains working knowledge of Clery, FERPA, Title IX, VAWA, and all other rules, regulations, guidelines, laws, and policies that impact the student conduct process. Equity, Diversity & Inclusion In all our responsibilities, working to integrate in our work more culturally relevant and social justice mindedness through learning of one's own cultural and engaging in more opportunities to learn about other communities different from our own to continually build the department's commitment to becoming a culturally relevant organization. Facilitates an inclusive, just, and equitable work environment that encourages knowledge of, respect for, and development of skills to engage with those of diverse culture or backgrounds. Ensures all operations, procedures, processes, and programs through the office are culturally relevant and identity conscious. Other duties as assigned Serves as a member of the cluster leadership and contributes to the strategic direction of the cluster. Serves on various University and Divisional committees as appropriate. QUALIFICATIONS: A master’s degree in Higher Education Administration, Counseling, Clinical Psychology or Social Work or applicable fields. Five (5) years of experience at the post-secondary level in student life/student affairs, two (2) of which must specifically include experience adjudicating high-level student conduct cases within a centralized, university conduct office. Two (2) years management, supervisory or leadership experience in an applicable field. Superior written and communication skills. Excellent skills in conflict resolution, advising, and mediation. Demonstrated ability to work with a diverse campus population. Communication skills, including interpersonal communication, writing, public speaking and presenting training and facilitation and instruction. Deep knowledge and understanding of Clery Act, FERPA, Title IX, VAWA, due process, confidentiality in higher education, and other laws, policies, regulations, and rules guiding the work of Student Conduct Administrators. PREFERRED EXPERIENCE: Previous supervisory/leadership experience within a university student conduct office (as a Director, Associate/Assistant Director, or Senior Conduct Coordinator). Basic knowledge of CSU policies and procedures and law affecting judicial decisions including Title V Sections 41303 and 41303 of the California Code of Regulations, and CSU Executive Order. Ability to interact with student, faculty, administrators, police, staff, and community members in a collegial manner to resolved highly charged matters that arise. Competency in Maxient online database system. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 23, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: Up to $121,000 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Work Schedule: Monday - Friday, 8am - 5pm, unless otherwise notified. Recruitment Closing Date: Open Until Filled First Application Review : May 6, 2024 THE DEPARTMENT: Student Conduct and Integrity at Cal Poly Pomona is a unit under the Division of Student Affairs that holistically supports student success, health, and well-being through intentional initiatives, programs, and partnerships. The Office of Student Conduct and Integrity educates the campus community about student rights and responsibilities, interprets and adjudicates the Student Code of Conduct and other applicable policies, upholds the integrity of CPP’s academic mission, and promotes ethical development using a culturally relevant approach grounded in due process and restorative practices DUTIES AND RESPONSIBILITIES: Leadership, Strategic Planning, and Programming Creates and oversees a comprehensive, strategic vision for Student Conduct and Integrity that is rooted in the fundamentals of due process and student success for a campus that serves a large percentage of first-generation, Pell Eligible, and/or URM students. Collaborates with other campus areas/departments (University Police, University Housing Services, Academic Affairs, Care Center, Dean of Students Office, Fraternity and Sorority Life, Equity and Compliance, etc.) to ensure a seamless, well-rounded, culturally relevant, educational, and restorative approach to student discipline and integrity practices. Provides leadership, supervision, and training to all departmental staff and ensures Student Conduct and Integrity’s success in adjudicating the Code of Conduct in a fair, timely, and equitable fashion. Conducts an annual review of departmental policies and procedures to ensure alignment with Executive Order 1098, Title 5, and other governing policies and laws. Recommends appropriate revisions. Provides statistical reports/summaries for stakeholders regarding caseloads, types of conduct cases, and outcomes. Prepares monthly and annual reports as requested Student Affairs leadership. Collaborates with the Student Affairs Assessment team to create and implement a comprehensive assessment plan to measure student learning and success. Serves as subject matter expert on issues pertaining to student conduct in higher education, including current legal/due process issues that impact the student conduct process, academic integrity, and trends in higher education and student conduct. The incumbent must be up-to-date and aware of federal, state, and local laws, policies, and legislation that impact Student Affairs. Maintains membership in national professional associations governing the work of student conduct administrators, including ASCA, and participates in trainings required to maintain expertise in the area. Ensures that all members of the student conduct staff have a solid, working knowledge of applicable law, policy, and legislation that guide their work. Consults with the General Counsel for advice and opinions pertaining to student related matters which have, or may have, an effect on the University. Ensures compliance with FERPA and security of all records maintained by the Office of Student Conduct & Integrity. Actively collaborates with campus Maxient partners to maximize database usage and potential. Oversight of the department budget, payroll, and finances. Actively participates as a core member of the Students of Concern Team and an ad hoc member of the Threat Assessment Team. Delivers trainings to campus partners related to these teams. Prioritizes participation on these teams and ensures staff are trained as back-up. Co-creates relevant programs, initiatives, and services with units across and within the campus community Administration of Student Discipline Process Directs the implementation of student discipline policies, procedures, and sanctions in accordance with Title 5, California Administrative Code, Section 41301 and related sections, Executive Order 1098 - Student Disciplinary Procedures for the CSU, and other relevant Executive Orders. Investigate and adjudicate alleged violations of student misconduct related to compliance with all University policies, procedures, and requirements. Oversees the disciplinary process embedded within University Housing and ensures seamless case handling between housing and the Conduct Office. Develop and implement a robust student club/organization discipline process. Advise professional staff members from a variety of offices on campus and meet with student club members to address allegations of underage drinking, hazing, or other inappropriate conduct by a Cal Poly Pomona student organization under Executive Order 1068. Consults with University Police, district attorneys, legal representatives, faculty, staff, students, and other relevant individuals regarding disciplinary investigations and sanctions. Issues appropriate, educationally focused, student-centered, and culturally relevant disciplinary sanctions to students found to be in violation of University disciplinary codes. Monitors ongoing sanction requirements, settlement agreements, and other disciplinary actions and provides consistent and timely updates to senior leadership for high-level cases. Formulates recommendations regarding substantive changes in law and policies impacting students and the campus community. Trains and educates the University community on the Student Conduct and Academic Integrity process, current legal parameters, fundamental fairness, and due process. Recruits and trains Hearing Officers and members of the Student Conduct Committee. Collaborate with campus partners (including, but not limited to the Care Center, Title IX, Survivor Advocates, Disability Resource Center, and ASI) to recruit and train a pool of support people available to assist respondents engaging with the student conduct process. Assists with the monitoring of protest & free speech activities and respond, as necessary, ensuring that campus policies and issues of “time, place, and manner” are enforced. Represents Cal Poly Pomona at all CSU Student Conduct Officers meetings, attends CSU trainings related to investigation practices, updates to Title V and pertinent CSU Executive Orders. Creates and implements restorative initiatives utilizing the Restorative Justice Continuum Model, including dialogue circles and other educational-based approaches to address restoration and healing. Creates and provides conflict resolution training sessions to students and unit staff. Maintains working knowledge of Clery, FERPA, Title IX, VAWA, and all other rules, regulations, guidelines, laws, and policies that impact the student conduct process. Equity, Diversity & Inclusion In all our responsibilities, working to integrate in our work more culturally relevant and social justice mindedness through learning of one's own cultural and engaging in more opportunities to learn about other communities different from our own to continually build the department's commitment to becoming a culturally relevant organization. Facilitates an inclusive, just, and equitable work environment that encourages knowledge of, respect for, and development of skills to engage with those of diverse culture or backgrounds. Ensures all operations, procedures, processes, and programs through the office are culturally relevant and identity conscious. Other duties as assigned Serves as a member of the cluster leadership and contributes to the strategic direction of the cluster. Serves on various University and Divisional committees as appropriate. QUALIFICATIONS: A master’s degree in Higher Education Administration, Counseling, Clinical Psychology or Social Work or applicable fields. Five (5) years of experience at the post-secondary level in student life/student affairs, two (2) of which must specifically include experience adjudicating high-level student conduct cases within a centralized, university conduct office. Two (2) years management, supervisory or leadership experience in an applicable field. Superior written and communication skills. Excellent skills in conflict resolution, advising, and mediation. Demonstrated ability to work with a diverse campus population. Communication skills, including interpersonal communication, writing, public speaking and presenting training and facilitation and instruction. Deep knowledge and understanding of Clery Act, FERPA, Title IX, VAWA, due process, confidentiality in higher education, and other laws, policies, regulations, and rules guiding the work of Student Conduct Administrators. PREFERRED EXPERIENCE: Previous supervisory/leadership experience within a university student conduct office (as a Director, Associate/Assistant Director, or Senior Conduct Coordinator). Basic knowledge of CSU policies and procedures and law affecting judicial decisions including Title V Sections 41303 and 41303 of the California Code of Regulations, and CSU Executive Order. Ability to interact with student, faculty, administrators, police, staff, and community members in a collegial manner to resolved highly charged matters that arise. Competency in Maxient online database system. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Senior Director for Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $15,000 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Senior Director for Civil Rights to ensure consistent policy interpretation and implementation of all Title IX and other civil rights (Title VI/Discrimination, Harassment and Retaliation (DHR)) programming and services across the CSU community. The Systemwide Senior Director for Civil Rights uses outstanding relationship-building and communication skills through a lens of care and compliance to provide oversight, advice, support and direction, subject matter expertise, and guidance to an assigned roster of CSU campuses. The Systemwide Senior Director for Civil Rights serves as a subject-matter expert on programming and services required by Title VI, Title VII, Title IX, VAWA the Violence Against Women Act (VAWA), CA Fair Employment and Housing Act (FEHA), and all applicable federal and state laws and regulations, as well as institutional policies and procedures. Responsibilities Under the general direction of the Associate Vice Chancellor for Civil Rights Programming and Services, the Systemwide Senior Director for Civil Rights will perform duties as outlined below: Campus Oversight and Support -Provide case consultation, oversight and policy guidance to campus Civil Rights (Title IX and DHR) personnel. Participate in case management meetings to ensure that case services are timely, appropriate, impartial, and in compliance with the CSU Policy. -Schedule regular individual check-ins with assigned campuses and establish appropriate cadence of meetings (some in-person, on campus) with each assigned campus using a fluid, needs-based analysis. -At the direction of the Associate Vice Chancellor for Civil Rights Programming and Services, assist with responding to complaints (including overseeing investigations) made against campus presidents, Title IX Coordinators/DHR Administrators and other high-level administrators or otherwise made to the Chancellor or Board of Trustees. -Collaborate with Chancellor’s Office personnel to conduct regularly scheduled campus compliance reviews. -Monitor data management practices for assigned campuses (with support from the Systemwide Data specialist). -Oversee campus Title IX Coordinators’ compliance with CSU complaint process including intake, the provision of supportive measures, investigations, preparation for live hearings and other resolution processes. -Collaborate with assigned campuses in the recruitment, onboarding, and performance reviews of campus Title IX Coordinators/DHR Administrators. Assist campuses during staffing transition in Civil Rights offices. -In collaboration with the Systemwide Director of Prevention and Education and the Office of General Counsel, deliver presentations, training, and resource materials related to Civil Rights programming and services to campus Civil Rights personnel, external consultants (e.g., hearing officers and investigators) and other constituencies (including systemwide affinity and administrator groups). -Effectively utilize combination of remote technology and in-person visits to build meaningful relationships. -Provide timely updates to the Associate Vice Chancellor for Civil Rights Programming and Services on all significant matters, exercising good judgment as to what level of detail is necessary to be communicated and when. -Recommend new practices as appropriate to assigned campuses and facilitate highlighting new and innovative practices for the benefit of other campuses in the system. Chancellor’s Office and Systemwide Duties -Serve as a subject-matter expert to other Systemwide Civil Rights Directors on select (including emerging) topics, as assigned by the Associate Vice Chancellor for Civil Rights Programming and Services. -Assist Associate Vice Chancellor for Civil Rights Programming and Services in connection with preparing reports and responding to audits. -Assist Chancellor’s Office staff responsible for responding to media inquiries and records requests. -Serve on Civil Rights-related committees and work groups charged with developing and revising policy and data management protocols. -Other duties as assigned, including serving on Chancellor’s Office committees and work groups; serving as Title IX Coordinator/DHR Administrator for Chancellor’s Office operations (reporting to the Vice Chancellor for Human Resources). -The position is based in Long Beach, California. Statewide travel is required. The incumbent must reside in California and will be permitted to work for a portion of the work week via a California-based remote work location. Remote work protocols are subject to change, and the incumbent may be required to work in-person on certain dates at management's discretion. Qualifications This position requires: -Master's degree, juris doctor or equivalent combination of education and work experience. Experience in a higher education, judicial, or regulatory compliance setting highly preferred. -Minimum of 5 years of related experience, including extensive experience in Title IX, Title VI, Title VII, Title IX, VAWA, CA FEHA, equity, equal opportunity, and civil rights compliance and programming, including education, prevention, training, policy and practice development and administration, supportive measures, accommodations, investigations, and resolutions related to discrimination and harassment. -Must have demonstrated expertise in implementing compliance requirements through the lens of care. -Demonstrated experience in interacting effectively with members of the community from diverse backgrounds. -Demonstrated working knowledge of federal and state gender/sex antidiscrimination laws, regulations, guidelines, and best practices. -Experience with current Title IX, Title VI, Title VII, VAWA, CA FEHA compliance, and investigations. Knowledge and ability to exercise key areas below: Leadership and Management: -Provide visionary leadership in the development and execution of systemwide civil rights strategies. -Collaborate with campus administrators, legal experts, and stakeholders to ensure a comprehensive approach to civil rights governance. -Set strategic direction and implement effective plans and programs. Policy Development and Implementation: -Develop, revise, and implement policies and procedures for consistent compliance with civil rights laws across all campuses. -Stay informed about legislative changes and emerging issues, updating policies accordingly. Investigation and Resolution Management: -Oversee the prompt and effective investigation and resolution of civil rights complaints, compliance reviews, and directed investigations. -Collaborate with campus-level personnel to ensure thorough, fair, and legally sound investigations. Training and Education: -Develop and implement training programs to educate campus staff, faculty, and students on civil rights laws. -Foster a culture of awareness and inclusivity through educational initiatives. Communication Skills: -Communicate complex issues and concepts effectively through superior verbal and written communication skills. -Make oral presentations to individuals or groups to enhance understanding of policies and procedures. Technical Proficiency: -Demonstrate computer proficiency, including Microsoft Office (Outlook, Word, Excel). -Utilize vigilant recordkeeping skills, including proficiency with case management software. Attributes: Judgment and Objectivity: -Exercise independent and mature judgment, maintain objectivity, and fairness, and safeguard confidential information. -Resolve conflicts with excellent problem-solving and conflict-resolution skills. -Act independently, take initiative, and exercise sound judgment. Collaboration and Relationship Building: -Foster, establish and maintain positive, effective, caring, and collaborative working relationships with diverse constituencies. -Diplomatically collaborate in handling sensitive matters. -Commitment to working effectively with individuals from diverse backgrounds and beliefs in support of an inclusive and welcoming environment. Analytical and Management Skills: -Gather, assemble, analyze, and evaluate facts, evidence, and data to draw reasonable and fair conclusions. -Multitask effectively, handling multiple priorities and changing operational conditions. -Strong analytical and critical thinking skills, presenting data effectively. Leadership and Mission Alignment: -Demonstrate leadership, organizational, planning, and problem-solving skills. -Understand and support CSU’s mission, vision, and core values. -Demonstrate courage and integrity to pursue action consistent with civil rights laws, fair process, and CSU policy, even in the face of vocal or powerful opposition. Additional Attributes: -Compassionate nature, talent for listening, and a history of working with sensitive information. -Understand free speech and academic freedom principles. Application Period Priority consideration will be given to candidates who apply by February 5, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 11 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Senior Director for Civil Rights . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $15,000 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking a Systemwide Senior Director for Civil Rights to ensure consistent policy interpretation and implementation of all Title IX and other civil rights (Title VI/Discrimination, Harassment and Retaliation (DHR)) programming and services across the CSU community. The Systemwide Senior Director for Civil Rights uses outstanding relationship-building and communication skills through a lens of care and compliance to provide oversight, advice, support and direction, subject matter expertise, and guidance to an assigned roster of CSU campuses. The Systemwide Senior Director for Civil Rights serves as a subject-matter expert on programming and services required by Title VI, Title VII, Title IX, VAWA the Violence Against Women Act (VAWA), CA Fair Employment and Housing Act (FEHA), and all applicable federal and state laws and regulations, as well as institutional policies and procedures. Responsibilities Under the general direction of the Associate Vice Chancellor for Civil Rights Programming and Services, the Systemwide Senior Director for Civil Rights will perform duties as outlined below: Campus Oversight and Support -Provide case consultation, oversight and policy guidance to campus Civil Rights (Title IX and DHR) personnel. Participate in case management meetings to ensure that case services are timely, appropriate, impartial, and in compliance with the CSU Policy. -Schedule regular individual check-ins with assigned campuses and establish appropriate cadence of meetings (some in-person, on campus) with each assigned campus using a fluid, needs-based analysis. -At the direction of the Associate Vice Chancellor for Civil Rights Programming and Services, assist with responding to complaints (including overseeing investigations) made against campus presidents, Title IX Coordinators/DHR Administrators and other high-level administrators or otherwise made to the Chancellor or Board of Trustees. -Collaborate with Chancellor’s Office personnel to conduct regularly scheduled campus compliance reviews. -Monitor data management practices for assigned campuses (with support from the Systemwide Data specialist). -Oversee campus Title IX Coordinators’ compliance with CSU complaint process including intake, the provision of supportive measures, investigations, preparation for live hearings and other resolution processes. -Collaborate with assigned campuses in the recruitment, onboarding, and performance reviews of campus Title IX Coordinators/DHR Administrators. Assist campuses during staffing transition in Civil Rights offices. -In collaboration with the Systemwide Director of Prevention and Education and the Office of General Counsel, deliver presentations, training, and resource materials related to Civil Rights programming and services to campus Civil Rights personnel, external consultants (e.g., hearing officers and investigators) and other constituencies (including systemwide affinity and administrator groups). -Effectively utilize combination of remote technology and in-person visits to build meaningful relationships. -Provide timely updates to the Associate Vice Chancellor for Civil Rights Programming and Services on all significant matters, exercising good judgment as to what level of detail is necessary to be communicated and when. -Recommend new practices as appropriate to assigned campuses and facilitate highlighting new and innovative practices for the benefit of other campuses in the system. Chancellor’s Office and Systemwide Duties -Serve as a subject-matter expert to other Systemwide Civil Rights Directors on select (including emerging) topics, as assigned by the Associate Vice Chancellor for Civil Rights Programming and Services. -Assist Associate Vice Chancellor for Civil Rights Programming and Services in connection with preparing reports and responding to audits. -Assist Chancellor’s Office staff responsible for responding to media inquiries and records requests. -Serve on Civil Rights-related committees and work groups charged with developing and revising policy and data management protocols. -Other duties as assigned, including serving on Chancellor’s Office committees and work groups; serving as Title IX Coordinator/DHR Administrator for Chancellor’s Office operations (reporting to the Vice Chancellor for Human Resources). -The position is based in Long Beach, California. Statewide travel is required. The incumbent must reside in California and will be permitted to work for a portion of the work week via a California-based remote work location. Remote work protocols are subject to change, and the incumbent may be required to work in-person on certain dates at management's discretion. Qualifications This position requires: -Master's degree, juris doctor or equivalent combination of education and work experience. Experience in a higher education, judicial, or regulatory compliance setting highly preferred. -Minimum of 5 years of related experience, including extensive experience in Title IX, Title VI, Title VII, Title IX, VAWA, CA FEHA, equity, equal opportunity, and civil rights compliance and programming, including education, prevention, training, policy and practice development and administration, supportive measures, accommodations, investigations, and resolutions related to discrimination and harassment. -Must have demonstrated expertise in implementing compliance requirements through the lens of care. -Demonstrated experience in interacting effectively with members of the community from diverse backgrounds. -Demonstrated working knowledge of federal and state gender/sex antidiscrimination laws, regulations, guidelines, and best practices. -Experience with current Title IX, Title VI, Title VII, VAWA, CA FEHA compliance, and investigations. Knowledge and ability to exercise key areas below: Leadership and Management: -Provide visionary leadership in the development and execution of systemwide civil rights strategies. -Collaborate with campus administrators, legal experts, and stakeholders to ensure a comprehensive approach to civil rights governance. -Set strategic direction and implement effective plans and programs. Policy Development and Implementation: -Develop, revise, and implement policies and procedures for consistent compliance with civil rights laws across all campuses. -Stay informed about legislative changes and emerging issues, updating policies accordingly. Investigation and Resolution Management: -Oversee the prompt and effective investigation and resolution of civil rights complaints, compliance reviews, and directed investigations. -Collaborate with campus-level personnel to ensure thorough, fair, and legally sound investigations. Training and Education: -Develop and implement training programs to educate campus staff, faculty, and students on civil rights laws. -Foster a culture of awareness and inclusivity through educational initiatives. Communication Skills: -Communicate complex issues and concepts effectively through superior verbal and written communication skills. -Make oral presentations to individuals or groups to enhance understanding of policies and procedures. Technical Proficiency: -Demonstrate computer proficiency, including Microsoft Office (Outlook, Word, Excel). -Utilize vigilant recordkeeping skills, including proficiency with case management software. Attributes: Judgment and Objectivity: -Exercise independent and mature judgment, maintain objectivity, and fairness, and safeguard confidential information. -Resolve conflicts with excellent problem-solving and conflict-resolution skills. -Act independently, take initiative, and exercise sound judgment. Collaboration and Relationship Building: -Foster, establish and maintain positive, effective, caring, and collaborative working relationships with diverse constituencies. -Diplomatically collaborate in handling sensitive matters. -Commitment to working effectively with individuals from diverse backgrounds and beliefs in support of an inclusive and welcoming environment. Analytical and Management Skills: -Gather, assemble, analyze, and evaluate facts, evidence, and data to draw reasonable and fair conclusions. -Multitask effectively, handling multiple priorities and changing operational conditions. -Strong analytical and critical thinking skills, presenting data effectively. Leadership and Mission Alignment: -Demonstrate leadership, organizational, planning, and problem-solving skills. -Understand and support CSU’s mission, vision, and core values. -Demonstrate courage and integrity to pursue action consistent with civil rights laws, fair process, and CSU policy, even in the face of vocal or powerful opposition. Additional Attributes: -Compassionate nature, talent for listening, and a history of working with sensitive information. -Understand free speech and academic freedom principles. Application Period Priority consideration will be given to candidates who apply by February 5, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jan 11 2024 Pacific Standard Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
Wake County has partnered with Strategic Government Solutions on this recruitment. Interested candidates should apply directly with Strategic Government Solutions by May 18, 2024. Click here to apply. For more information, please contact: Lissa Barker, Senior Vice President. LissaBarker@GovernmentResource.com, 817-266-0647 What You'll Be Doing Wake County is seeking candidates for the Director of General Services Administration (GSA) to provide leadership, direction and strategy for the GSA department while overseeing all resources, staff and programs. This position manages the county’s complex and diverse building portfolio and comprehensive fleet and administers annual multi-million dollar operating and capital budgets. The incoming director will develop high-quality business strategies and plans that are in alignment with the Board of Commissioners’ goals and objectives. In addition, they will serve as the primary liaison between Wake County and the North Carolina 10th Judicial District’s Elected Officials (Resident Superior Court Judge, Chief District Court Judge, District Attorney, and Clerk of Court), as well as provide support for criminal justice planning and jail diversion programs. Essential responsibilities and functions of the position include: Managing core county-wide functions including facility management, life safety systems and processes, space standards and programming, official building records, facility modifications, security, utilities and fleet management. Collaboration with all county departments, partners, tenants and property owners addressing facility operational needs in a timely and responsible manner. Develops enterprise-wide policies and procedures for operating divisions. Working closely with Facilities Design and Construction regarding capital project planning, scheduling, maintenance and developing funding strategies. Championing best practices while promoting continuous and innovative improvement, with a dedicated focus on preventative maintenance and the enhancement of work order management through timely and quality execution. Working closely with other departments and partner agencies, develops policies and best practices in the sustainability and energy-management of the County’s infrastructure portfolio. Convenes and leads regularly scheduled meetings including the Court Space Committee and Criminal Justice Operations. Ensuring compliance with ADA rules by serving as the county’s ADA coordinator. Participates as a principal department in the county’s Risk Management program. Providing oversight of the GSA resources for the Emergency Operations Center activations that include inclement weather and other facility-related emergency response. Participating and serving as a key stakeholder in county-wide committees. About Our Team The General Services Administration (GSA) department oversees facilities and fleet management, criminal justice, facility programming, safety and security, and general government functions. The department is organized into five major service delivery divisions: Administration and Support Services, Facility and Field Services, Fleet Operations, Physical Plant, and Safety and Security. The Director provides leadership, direction and strategy while overseeing all resources, staff and programs in these divisions. The Basics (Required Education and Experience) Must have eight (8) years of experience in facilities, construction, fleet, portfolio, infrastructure, or budget/CIP management, including at least four (4) years of supervisory experience. Beyond the Basics (Preferred Education and Experience) Ideally, work experience would be in state/local government and/or university/college system. How Will We Know You're 'The One'? Wake County is seeking an individual that will be strategic and innovative with strong communication and interpersonal skills. The ideal candidate should have a collaborative mentality and work towards building and maintaining a successful team by setting expectations and providing the tools needed to exceed those expectations. They should be politically savvy, responsive and have a strong commitment to follow through. The director should value and advocate for diversity, equity, and inclusion as it relates to the department and those they serve. They should be accessible and transparent to department staff, and an empathetic leader with the ability to trust their team. About This Position Location: General Services Center Raleigh, NC Employment Type: Regular Hiring Range: $166,342 - $249,515 Market Range: $138,617 - $249,515 Interested applicants should apply by May 18, 2024. Click here to apply directly with Strategic Government Resources. For more information on this position, contact: Lissa Barker, Senior Vice President. LissaBarker@GovernmentResource.com, 817-266-0647 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 25, 2024
Wake County has partnered with Strategic Government Solutions on this recruitment. Interested candidates should apply directly with Strategic Government Solutions by May 18, 2024. Click here to apply. For more information, please contact: Lissa Barker, Senior Vice President. LissaBarker@GovernmentResource.com, 817-266-0647 What You'll Be Doing Wake County is seeking candidates for the Director of General Services Administration (GSA) to provide leadership, direction and strategy for the GSA department while overseeing all resources, staff and programs. This position manages the county’s complex and diverse building portfolio and comprehensive fleet and administers annual multi-million dollar operating and capital budgets. The incoming director will develop high-quality business strategies and plans that are in alignment with the Board of Commissioners’ goals and objectives. In addition, they will serve as the primary liaison between Wake County and the North Carolina 10th Judicial District’s Elected Officials (Resident Superior Court Judge, Chief District Court Judge, District Attorney, and Clerk of Court), as well as provide support for criminal justice planning and jail diversion programs. Essential responsibilities and functions of the position include: Managing core county-wide functions including facility management, life safety systems and processes, space standards and programming, official building records, facility modifications, security, utilities and fleet management. Collaboration with all county departments, partners, tenants and property owners addressing facility operational needs in a timely and responsible manner. Develops enterprise-wide policies and procedures for operating divisions. Working closely with Facilities Design and Construction regarding capital project planning, scheduling, maintenance and developing funding strategies. Championing best practices while promoting continuous and innovative improvement, with a dedicated focus on preventative maintenance and the enhancement of work order management through timely and quality execution. Working closely with other departments and partner agencies, develops policies and best practices in the sustainability and energy-management of the County’s infrastructure portfolio. Convenes and leads regularly scheduled meetings including the Court Space Committee and Criminal Justice Operations. Ensuring compliance with ADA rules by serving as the county’s ADA coordinator. Participates as a principal department in the county’s Risk Management program. Providing oversight of the GSA resources for the Emergency Operations Center activations that include inclement weather and other facility-related emergency response. Participating and serving as a key stakeholder in county-wide committees. About Our Team The General Services Administration (GSA) department oversees facilities and fleet management, criminal justice, facility programming, safety and security, and general government functions. The department is organized into five major service delivery divisions: Administration and Support Services, Facility and Field Services, Fleet Operations, Physical Plant, and Safety and Security. The Director provides leadership, direction and strategy while overseeing all resources, staff and programs in these divisions. The Basics (Required Education and Experience) Must have eight (8) years of experience in facilities, construction, fleet, portfolio, infrastructure, or budget/CIP management, including at least four (4) years of supervisory experience. Beyond the Basics (Preferred Education and Experience) Ideally, work experience would be in state/local government and/or university/college system. How Will We Know You're 'The One'? Wake County is seeking an individual that will be strategic and innovative with strong communication and interpersonal skills. The ideal candidate should have a collaborative mentality and work towards building and maintaining a successful team by setting expectations and providing the tools needed to exceed those expectations. They should be politically savvy, responsive and have a strong commitment to follow through. The director should value and advocate for diversity, equity, and inclusion as it relates to the department and those they serve. They should be accessible and transparent to department staff, and an empathetic leader with the ability to trust their team. About This Position Location: General Services Center Raleigh, NC Employment Type: Regular Hiring Range: $166,342 - $249,515 Market Range: $138,617 - $249,515 Interested applicants should apply by May 18, 2024. Click here to apply directly with Strategic Government Resources. For more information on this position, contact: Lissa Barker, Senior Vice President. LissaBarker@GovernmentResource.com, 817-266-0647 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Salary Information This is a BART Police Management Association (BPMA) represented position. Salary: $61.41 / hour (Step 1) to $71.27 (Step 4) / hour Note: External candidates will start at Step 1. Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Reports To Police Chief or designee. Days Off As assigned. Must be willing to work various shifts, weekends, holidays, and overtime. Department BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. Current Assignment Under direction, plans, organizes and provides supervision and training to assigned staff involved in police records management, administrative services programs, parking and traffic, video and evidence, and other police support activities within the Police Department, including, but not limited to: department budget and asset management, service contracts, procurement, parking, traffic and customer access, police records management, subpoenas, warrants, vehicle-fleet maintenance, accounts payable and receivable, property/evidence management, police video recovery, and related police support services. May be required to handle other supervisory duties within the Police Department; and performs related duties as assigned. Selection Process This position is represented by the BART Police Management Association. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process may also include a skills/performance demonstration, supplemental questionnaire and/or an individual or panel interview. Note that internal candidates may be given priority consideration. The selection process will include 4 phases. Candidates must pass each phase of the process to move on to the next phase. Phase 1: Qualification Screening Phase 2: Panel Oral Interview Phase 3: Police Chief's interview Phase 4: Background Investigation ** Please note that the entire selection process may take up to 6 months to one year. ** The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as requested and/or required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). The selection process for this position will be in accordance with the applicable collective bargaining agreement. Candidates that are unsuccessful in the written, physical agility and/or oral board process can reapply online for future openings. However, candidates that are unsuccessful in the background process must wait at least 6 months before reapplying. Examples of Duties Plans, organizes, and coordinates the activities of sworn and non-sworn police personnel involved in the maintenance and control of records, payroll, budget, accounts payable and receivable, administration files and related police support functions, providing procurement of supplies, traffic management, signage, parking enforcement, warrants, vehicle-fleet maintenance, department property management, crime analysis and related police support functions, management of service contracts, and administrative services and programs. Obtains price quotes from vendors and prepares purchase requisitions per District requirements; facilitates and coordinates the procurement of the Department’s safety equipment, office supplies, office furniture and related equipment. Manages and monitors selected District service contracts related to police operations. Monitors budget expenditures and other fiscal responsibilities of the assigned sections. Provides interpretation for laws and regulations related to records security and access. Formulates policies; reviews and implements departmental goals, objectives, policies, operational procedures and work standards. As department budget coordinator, monitors budget expenditures and other fiscal responsibilities of the assigned sections; determines needed resources and assists in the development and monitoring of the annual budget. Coordinates with training staff appropriate training and development for subordinates. Reviews and evaluates the work performed and administers and documents disciplinary actions as required; approves leave requests and adjusts schedules to ensure adequate coverage. Assists in maintaining high morale and productivity of assigned staff. Interprets police records and other police policies and procedures to the public. Prepares a variety of periodic and special reports related to police support programs and activities. Prepares reports related to activities of the section; provides written and oral presentations to Department staff, District staff and the District Board of Directors. Provides administrative and technical assistance to police managers and other departments within and outside the District. Attends and participates in group and committee meetings. Serves as liaison for the Police Department with other divisions, departments and outside agencies. Responds to inquiries from other agencies and the public regarding work activities and procedures. Performs specific functional and advanced managerial duties within the District’s Business Advancement Plan (BAP), including payroll, personnel management and evaluation, and budget coordination. Minimum Qualifications Education : Possession of a high school diploma, GED or recognized equivalent. Experience : Four (4) years of (full-time equivalent) verifiable law enforcement administrative experience or four (4) years of administrative experience, which must have included at least two (2) years of experience in records administration and control. Supervisory or training experience is preferred. Other Requirements : Must possess a valid California driver’s license and satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Non-District applicants are subject to fingerprinting, polygraph examination, and comprehensive background investigation. Knowledge and Skills Knowledge of : Principles, practices, methods and techniques related to the maintenance andsecurity of police and judicial records, police traffic and parking issues, warrant processing, procurement, parking programs, regulatory signs and markings, police vehicle-fleet maintenance and equipment and police portable communications equipment. Supervisory principles and methods, including work planning, assignment coordination, training, motivation, and discipline. Basic business computer user applications such as MS Word, Excel, Access, PowerPoint, Word and Lotus Notes in order to update, retrieve and prepare computerized records and reports, and Alliance CAD/RMS programs to monitor and maintain the security of police reports and documents. District budget procedures and basic mathematics skills. Maintenance and security of confidential records and files in compliance with legal and Peace Officer Standards and Training requirements and Public Records Act. Criminal court proceedings relating to subpoenas, restraining orders, and subpoenas duces tecums. Skill in : Planning, assigning, directing and reviewing the work of support staff. Selecting, training, motivating and evaluating assigned staff. Setting, implementing and interpreting goals, objectives, work rules, policies, procedures and work standards. Analyzing problems, evaluating alternatives and making sound and viable recommendations, including corrective action. Ensuring the accurate maintenance, confidentiality, and control of confidential police records and related administrative records. Preparing, coordinating, administering and monitoring capital and operating budgets. Preparing clear and concise reports and other written materials. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established general policy guidelines. Establishing and maintaining effective working relationships with those contacted in the course of duty. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Miscellaneous Members - Classic) 2% @ 62 (Miscellaneous Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/26/2024 11:59 PM Pacific
May 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Salary Information This is a BART Police Management Association (BPMA) represented position. Salary: $61.41 / hour (Step 1) to $71.27 (Step 4) / hour Note: External candidates will start at Step 1. Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Reports To Police Chief or designee. Days Off As assigned. Must be willing to work various shifts, weekends, holidays, and overtime. Department BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. Current Assignment Under direction, plans, organizes and provides supervision and training to assigned staff involved in police records management, administrative services programs, parking and traffic, video and evidence, and other police support activities within the Police Department, including, but not limited to: department budget and asset management, service contracts, procurement, parking, traffic and customer access, police records management, subpoenas, warrants, vehicle-fleet maintenance, accounts payable and receivable, property/evidence management, police video recovery, and related police support services. May be required to handle other supervisory duties within the Police Department; and performs related duties as assigned. Selection Process This position is represented by the BART Police Management Association. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process may also include a skills/performance demonstration, supplemental questionnaire and/or an individual or panel interview. Note that internal candidates may be given priority consideration. The selection process will include 4 phases. Candidates must pass each phase of the process to move on to the next phase. Phase 1: Qualification Screening Phase 2: Panel Oral Interview Phase 3: Police Chief's interview Phase 4: Background Investigation ** Please note that the entire selection process may take up to 6 months to one year. ** The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as requested and/or required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). The selection process for this position will be in accordance with the applicable collective bargaining agreement. Candidates that are unsuccessful in the written, physical agility and/or oral board process can reapply online for future openings. However, candidates that are unsuccessful in the background process must wait at least 6 months before reapplying. Examples of Duties Plans, organizes, and coordinates the activities of sworn and non-sworn police personnel involved in the maintenance and control of records, payroll, budget, accounts payable and receivable, administration files and related police support functions, providing procurement of supplies, traffic management, signage, parking enforcement, warrants, vehicle-fleet maintenance, department property management, crime analysis and related police support functions, management of service contracts, and administrative services and programs. Obtains price quotes from vendors and prepares purchase requisitions per District requirements; facilitates and coordinates the procurement of the Department’s safety equipment, office supplies, office furniture and related equipment. Manages and monitors selected District service contracts related to police operations. Monitors budget expenditures and other fiscal responsibilities of the assigned sections. Provides interpretation for laws and regulations related to records security and access. Formulates policies; reviews and implements departmental goals, objectives, policies, operational procedures and work standards. As department budget coordinator, monitors budget expenditures and other fiscal responsibilities of the assigned sections; determines needed resources and assists in the development and monitoring of the annual budget. Coordinates with training staff appropriate training and development for subordinates. Reviews and evaluates the work performed and administers and documents disciplinary actions as required; approves leave requests and adjusts schedules to ensure adequate coverage. Assists in maintaining high morale and productivity of assigned staff. Interprets police records and other police policies and procedures to the public. Prepares a variety of periodic and special reports related to police support programs and activities. Prepares reports related to activities of the section; provides written and oral presentations to Department staff, District staff and the District Board of Directors. Provides administrative and technical assistance to police managers and other departments within and outside the District. Attends and participates in group and committee meetings. Serves as liaison for the Police Department with other divisions, departments and outside agencies. Responds to inquiries from other agencies and the public regarding work activities and procedures. Performs specific functional and advanced managerial duties within the District’s Business Advancement Plan (BAP), including payroll, personnel management and evaluation, and budget coordination. Minimum Qualifications Education : Possession of a high school diploma, GED or recognized equivalent. Experience : Four (4) years of (full-time equivalent) verifiable law enforcement administrative experience or four (4) years of administrative experience, which must have included at least two (2) years of experience in records administration and control. Supervisory or training experience is preferred. Other Requirements : Must possess a valid California driver’s license and satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Non-District applicants are subject to fingerprinting, polygraph examination, and comprehensive background investigation. Knowledge and Skills Knowledge of : Principles, practices, methods and techniques related to the maintenance andsecurity of police and judicial records, police traffic and parking issues, warrant processing, procurement, parking programs, regulatory signs and markings, police vehicle-fleet maintenance and equipment and police portable communications equipment. Supervisory principles and methods, including work planning, assignment coordination, training, motivation, and discipline. Basic business computer user applications such as MS Word, Excel, Access, PowerPoint, Word and Lotus Notes in order to update, retrieve and prepare computerized records and reports, and Alliance CAD/RMS programs to monitor and maintain the security of police reports and documents. District budget procedures and basic mathematics skills. Maintenance and security of confidential records and files in compliance with legal and Peace Officer Standards and Training requirements and Public Records Act. Criminal court proceedings relating to subpoenas, restraining orders, and subpoenas duces tecums. Skill in : Planning, assigning, directing and reviewing the work of support staff. Selecting, training, motivating and evaluating assigned staff. Setting, implementing and interpreting goals, objectives, work rules, policies, procedures and work standards. Analyzing problems, evaluating alternatives and making sound and viable recommendations, including corrective action. Ensuring the accurate maintenance, confidentiality, and control of confidential police records and related administrative records. Preparing, coordinating, administering and monitoring capital and operating budgets. Preparing clear and concise reports and other written materials. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established general policy guidelines. Establishing and maintaining effective working relationships with those contacted in the course of duty. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Miscellaneous Members - Classic) 2% @ 62 (Miscellaneous Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/26/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Case Specialist - Lowell District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-11
May 11, 2024
Full Time
Title: Case Specialist - Lowell District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-11