Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general supervision, assists in planning, configuring, installing, troubleshooting and supporting agency/departmental Local Area Networks (LANs), Wide Area Networks (WANs) and other computer systems and related equipment; provides consultation to departmental support staff and management on hardware and software issues; and performs related duties as required. DISTINGUISHING FEATURES This is the journey-level class in a series that includes this class and that of Technology Support Analyst. Incumbents in this class provide support for department computer users and management in three areas: network/system administration, database administration and web design/development. Positions in the Information Systems Specialist - Technical Support Analyst series possess broad information technology knowledge and are capable of performing most information technology activities within their department. Positions in the Information Systems Specialist class are distinguished from the next higher class of Technical Support Analyst in that incumbents of the latter class have broad operational responsibility for a major departmental computer program or activity and may have lead responsibility with respect to Information Systems Specialist positions. The classes in the Information Systems Specialist - Technical Support Analyst series are not flexibly staffed. The Information Systems Specialist class is further distinguished from the next-lower class of Information Systems Technician II in that incumbents in the latter class perform routine maintenance, installation and troubleshooting of departmental computer systems. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Systems Analyst class in that the latter works primarily on complex information systems design and administration activities such as software systems analysis, design, and coding. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Network Analyst class in that the latter works primarily on complex network design and administration activities such as designing, configuring, and installing a department’s network infrastructure. MINIMUM QUALIFICATIONS The equivalent of one year of full-time experience in developing and maintaining information technology systems including LAN/WAN systems. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology to develop, administer and maintain computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Network infrastructure technology. Ability to: • Function as system administrator. • Maintain existing office software applications. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general supervision, assists in planning, configuring, installing, troubleshooting and supporting agency/departmental Local Area Networks (LANs), Wide Area Networks (WANs) and other computer systems and related equipment; provides consultation to departmental support staff and management on hardware and software issues; and performs related duties as required. DISTINGUISHING FEATURES This is the journey-level class in a series that includes this class and that of Technology Support Analyst. Incumbents in this class provide support for department computer users and management in three areas: network/system administration, database administration and web design/development. Positions in the Information Systems Specialist - Technical Support Analyst series possess broad information technology knowledge and are capable of performing most information technology activities within their department. Positions in the Information Systems Specialist class are distinguished from the next higher class of Technical Support Analyst in that incumbents of the latter class have broad operational responsibility for a major departmental computer program or activity and may have lead responsibility with respect to Information Systems Specialist positions. The classes in the Information Systems Specialist - Technical Support Analyst series are not flexibly staffed. The Information Systems Specialist class is further distinguished from the next-lower class of Information Systems Technician II in that incumbents in the latter class perform routine maintenance, installation and troubleshooting of departmental computer systems. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Systems Analyst class in that the latter works primarily on complex information systems design and administration activities such as software systems analysis, design, and coding. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Network Analyst class in that the latter works primarily on complex network design and administration activities such as designing, configuring, and installing a department’s network infrastructure. MINIMUM QUALIFICATIONS The equivalent of one year of full-time experience in developing and maintaining information technology systems including LAN/WAN systems. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology to develop, administer and maintain computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Network infrastructure technology. Ability to: • Function as system administrator. • Maintain existing office software applications. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 28, 2024
Full Time
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Introduction The San Joaquin Sheriff's Office is currently recruiting for two part-time Radio Communications Systems Specialists. Ideal candidates will have significant specialized, technical experience with public safety systems and vehicle/radio communications equipment. Specialists will be responsible for the planning, design, installation, troubleshooting, maintenance, and repair of a variety of electronic components in both Sheriff vehicles and fixed equipment. The anticipated work schedule is Monday through Friday, 30 to 40 hours weekly. Typical duties may include: - Under general supervision plans, designs, installs, troubleshoots, maintains, and repairs a variety of electronic components in both vehicle and fixed equipment. Including but not limited to cellular modem, land mobile radio, associated antennas, power connections and cables, serial cables, charge guard, and the ability of the dock to charge the Mobile Data Computer. - Installs wiring for special systems as required by manufacturer or design requirements. - Reads and interprets electrical and electronic diagrams and service manuals. - Performs tests on circuits, transistors, and other components using various specialized test equipment; isolates defects in circuits and equipment components and corrects or replaces them. - Performs upgrades, repairs, cleans, maintains, and removes a variety of digital and analog equipment used in fixed and mobile public safety and emergency communications systems. - Makes recommendations on spare parts requirements for all special systems; prepares cost estimates for labor and material for proposed systems installations. - Assists in the design and configuration of wiring systems, development of specifications for wiring, termination, and peripheral devices. - Programs portable and mobile subscribers with sheriff office radio templates/code plugs. - Repairs, programs, and troubleshoots dispatch consoles systems. Please click here to review the classification specification. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience : One year as a Department Information Systems Specialist II in San Joaquin County . OR PATTERN II Education : Completion of at least 60 semester (or 90 quarter) units from an accredited college or university, including 24 units in computer science. Experience : Three years of experience that included substantial responsibility for operating, installing, configuring, testing, troubleshooting and repairing desktop computer hardware, software, peripheral equipment and/or network systems. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience within the last five years may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating, installing, configuring, testing, troubleshooting and/or repairing desktop computer hardware, software, peripheral equipment and/or network systems as part of the testing or selection process. KNOWLEDGE Operations, services and activities of a comprehensive information systems program; principles and practices of technical network administration; operational characteristics of local and wide area network systems; operational characteristics of a variety of communication systems and devices; principles and practices of troubleshooting technical network and computer system hardware and software problems; personal computer hardware and software components; network cabling standards; principles and practices of customer service; operational characteristics of various computer software packages; methods and techniques of developing technical documentation and training materials; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Perform highly technical duties in the maintenance and administration of network and computer operating systems; perform highly complex communications system support tasks; provide technical support in planning and evaluating new systems and equipment; identify, test and repair network cabling problems; respond to and identify user network and computer related problems; install and configure desktop computer systems and peripheral equipment; troubleshoot a variety of complex desktop systems hardware and software problems; communicate technical information to a wide variety of users; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 08, 2024
Part Time
Introduction The San Joaquin Sheriff's Office is currently recruiting for two part-time Radio Communications Systems Specialists. Ideal candidates will have significant specialized, technical experience with public safety systems and vehicle/radio communications equipment. Specialists will be responsible for the planning, design, installation, troubleshooting, maintenance, and repair of a variety of electronic components in both Sheriff vehicles and fixed equipment. The anticipated work schedule is Monday through Friday, 30 to 40 hours weekly. Typical duties may include: - Under general supervision plans, designs, installs, troubleshoots, maintains, and repairs a variety of electronic components in both vehicle and fixed equipment. Including but not limited to cellular modem, land mobile radio, associated antennas, power connections and cables, serial cables, charge guard, and the ability of the dock to charge the Mobile Data Computer. - Installs wiring for special systems as required by manufacturer or design requirements. - Reads and interprets electrical and electronic diagrams and service manuals. - Performs tests on circuits, transistors, and other components using various specialized test equipment; isolates defects in circuits and equipment components and corrects or replaces them. - Performs upgrades, repairs, cleans, maintains, and removes a variety of digital and analog equipment used in fixed and mobile public safety and emergency communications systems. - Makes recommendations on spare parts requirements for all special systems; prepares cost estimates for labor and material for proposed systems installations. - Assists in the design and configuration of wiring systems, development of specifications for wiring, termination, and peripheral devices. - Programs portable and mobile subscribers with sheriff office radio templates/code plugs. - Repairs, programs, and troubleshoots dispatch consoles systems. Please click here to review the classification specification. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience : One year as a Department Information Systems Specialist II in San Joaquin County . OR PATTERN II Education : Completion of at least 60 semester (or 90 quarter) units from an accredited college or university, including 24 units in computer science. Experience : Three years of experience that included substantial responsibility for operating, installing, configuring, testing, troubleshooting and repairing desktop computer hardware, software, peripheral equipment and/or network systems. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience within the last five years may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating, installing, configuring, testing, troubleshooting and/or repairing desktop computer hardware, software, peripheral equipment and/or network systems as part of the testing or selection process. KNOWLEDGE Operations, services and activities of a comprehensive information systems program; principles and practices of technical network administration; operational characteristics of local and wide area network systems; operational characteristics of a variety of communication systems and devices; principles and practices of troubleshooting technical network and computer system hardware and software problems; personal computer hardware and software components; network cabling standards; principles and practices of customer service; operational characteristics of various computer software packages; methods and techniques of developing technical documentation and training materials; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Perform highly technical duties in the maintenance and administration of network and computer operating systems; perform highly complex communications system support tasks; provide technical support in planning and evaluating new systems and equipment; identify, test and repair network cabling problems; respond to and identify user network and computer related problems; install and configure desktop computer systems and peripheral equipment; troubleshoot a variety of complex desktop systems hardware and software problems; communicate technical information to a wide variety of users; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
Apr 19, 2024
Full Time
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description Develops and manages custom computer systems and databases for the Solicitor's Office; and performs directly related work as required. The work is performed unde4r the supervision of a designated supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. An employee in this class may exercise supervision over subordinate and related support personnel as assigned. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with County personnel, vendors and the general public. HIRING SALARY RANGE: $64,209 to $84,146 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 4/30/2024. Duties and Responsibilities * Utilizes object oriented Computer Programming languages and Standard Query Language (SQL) to create custom computer applications and reports. * Designs Relational Databases and custom reports. * Analyzes business processes and work flows, and creates automated systems as appropriate. * Assesses departmental/office computer needs and makes related recommendations. * Coordinates training requests. * Carries out project support functions, including support of creation of project plans and managing components of larger projects. * Troubleshoots data lines, communication equipment, terminals, personal computers, printers, network systems and related equipment. * Installs, maintains, updates, repairs, and backs up departmental/office computer system. * Prepares statistical reports, data analysis charts and graphs, and income analysis spreadsheets. * Provides user support for software application, network problems, or hardware and provides training. * Programs and designs reports on program information relative to productivity, client load and financial analysis. * Oversees imaging of documents, including maintaining database integrity, performing database updates, developing procedural controls, and resolving issues of errors in and/or failures of the system. * Creates custom computer software and evaluates purchased software for suitability and cost effectiveness. * Evaluates the efficiency and effectiveness of existing automated and manual systems. * Interacts with software and hardware vendors, including the internal IT contract vendor and external venders and support technicians. * Acts as coordinator/liaison between Department/Office and Technology Services Department or IT contractor. * Develops, monitors or analyzes various reports related to the department operations. * Responds to questions, comments, and requests in a courteous, timely manner. * Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. * Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. * Attends meetings, conferences, workshops and training sessions and materials to become and remain current on the principles, practices and new developments in assigned work areas. * Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. * Performs other directly related duties consistent with the role and function of the classification. * May be designated to report to work during hazardous weather or emergency conditions. Minimum Qualifications TRAINING AND EXPERIENCE: * Bachelor's Degree in Computer Science, Information Systems Management, or related field; and * 3 or more years of experience in computer programming, troubleshooting, and/or training; or * Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Knowledge, Skills and Abilities Knowledge: * Comprehensive knowledge of Information Systems Management. * Comprehensive knowledge of Microsoft Windows operating systems. * Comprehensive knowledge of database programs used in the relevant Department/Office, such as Microsoft SQL server or Adaptec Sybase Service. * Comprehensive knowledge of desktop and mobile computing platforms. * Comprehensive knowledge of the various hardware (internal & external), software and accessory peripherals utilized in a networked system. * Thorough knowledge of Object Oriented computer programming languages. * Thorough knowledge of Standard Query Language (SQL). * Thorough knowledge of Relational Data Base Design. * Thorough knowledge of County policies and procedures. * Thorough knowledge of query applications. * Thorough knowledge of the business needs relating to the assigned Department/Office. * Thorough knowledge of networking configurations, Internet and e-mail procedures. * Some knowledge of contractual language and procedures common to local, state and federal contacts and grants. Skills: * Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language. * Skilled in operating a personal computer using standard or customized software applications appropriate to assigned tasks. Abilities: * Able to work independently or with others to accomplish a common goal. * Able to train others on technical information. * Able to prioritize multiple activities in order to attain goals and objectives, on schedule. * Able to stay abreast of the latest technology in the computer industry and its potential application to the assigned department. * Able to provide effective supervision to assigned personnel as appropriate. * Able to perform work with speed, accuracy, and attention to detail. * Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Able to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions. * Able to understand and follow oral and/or written policies, procedures and instructions. * Able and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * Able to use integrity, ingenuity, and inventiveness in the performance of assigned tasks.Closing Date/Time:
Mar 21, 2024
Full Time
Description Develops and manages custom computer systems and databases for the Solicitor's Office; and performs directly related work as required. The work is performed unde4r the supervision of a designated supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. An employee in this class may exercise supervision over subordinate and related support personnel as assigned. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with County personnel, vendors and the general public. HIRING SALARY RANGE: $64,209 to $84,146 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 4/30/2024. Duties and Responsibilities * Utilizes object oriented Computer Programming languages and Standard Query Language (SQL) to create custom computer applications and reports. * Designs Relational Databases and custom reports. * Analyzes business processes and work flows, and creates automated systems as appropriate. * Assesses departmental/office computer needs and makes related recommendations. * Coordinates training requests. * Carries out project support functions, including support of creation of project plans and managing components of larger projects. * Troubleshoots data lines, communication equipment, terminals, personal computers, printers, network systems and related equipment. * Installs, maintains, updates, repairs, and backs up departmental/office computer system. * Prepares statistical reports, data analysis charts and graphs, and income analysis spreadsheets. * Provides user support for software application, network problems, or hardware and provides training. * Programs and designs reports on program information relative to productivity, client load and financial analysis. * Oversees imaging of documents, including maintaining database integrity, performing database updates, developing procedural controls, and resolving issues of errors in and/or failures of the system. * Creates custom computer software and evaluates purchased software for suitability and cost effectiveness. * Evaluates the efficiency and effectiveness of existing automated and manual systems. * Interacts with software and hardware vendors, including the internal IT contract vendor and external venders and support technicians. * Acts as coordinator/liaison between Department/Office and Technology Services Department or IT contractor. * Develops, monitors or analyzes various reports related to the department operations. * Responds to questions, comments, and requests in a courteous, timely manner. * Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. * Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. * Attends meetings, conferences, workshops and training sessions and materials to become and remain current on the principles, practices and new developments in assigned work areas. * Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. * Performs other directly related duties consistent with the role and function of the classification. * May be designated to report to work during hazardous weather or emergency conditions. Minimum Qualifications TRAINING AND EXPERIENCE: * Bachelor's Degree in Computer Science, Information Systems Management, or related field; and * 3 or more years of experience in computer programming, troubleshooting, and/or training; or * Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Knowledge, Skills and Abilities Knowledge: * Comprehensive knowledge of Information Systems Management. * Comprehensive knowledge of Microsoft Windows operating systems. * Comprehensive knowledge of database programs used in the relevant Department/Office, such as Microsoft SQL server or Adaptec Sybase Service. * Comprehensive knowledge of desktop and mobile computing platforms. * Comprehensive knowledge of the various hardware (internal & external), software and accessory peripherals utilized in a networked system. * Thorough knowledge of Object Oriented computer programming languages. * Thorough knowledge of Standard Query Language (SQL). * Thorough knowledge of Relational Data Base Design. * Thorough knowledge of County policies and procedures. * Thorough knowledge of query applications. * Thorough knowledge of the business needs relating to the assigned Department/Office. * Thorough knowledge of networking configurations, Internet and e-mail procedures. * Some knowledge of contractual language and procedures common to local, state and federal contacts and grants. Skills: * Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language. * Skilled in operating a personal computer using standard or customized software applications appropriate to assigned tasks. Abilities: * Able to work independently or with others to accomplish a common goal. * Able to train others on technical information. * Able to prioritize multiple activities in order to attain goals and objectives, on schedule. * Able to stay abreast of the latest technology in the computer industry and its potential application to the assigned department. * Able to provide effective supervision to assigned personnel as appropriate. * Able to perform work with speed, accuracy, and attention to detail. * Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Able to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions. * Able to understand and follow oral and/or written policies, procedures and instructions. * Able and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * Able to use integrity, ingenuity, and inventiveness in the performance of assigned tasks.Closing Date/Time:
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Student Services Systems Specialist Job Category: CSEA Job Opening Date: April 23, 2024 Job Closing Date: May 14, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday - Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $5,526 to $6,102 per month Required Documents: Required: Resume. Optional: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 05/13/2024 Required Document: Resume. Applications missing the required document will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 24, 2024
Full Time
Title: Student Services Systems Specialist Job Category: CSEA Job Opening Date: April 23, 2024 Job Closing Date: May 14, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday - Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $5,526 to $6,102 per month Required Documents: Required: Resume. Optional: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 05/13/2024 Required Document: Resume. Applications missing the required document will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Medical Billing Specialist I: $19.95 - $24.27 Medical Billing Specialist II: $22.96 - $27.92 Under general direction, to perform specialized clerical work in connection with processing and billing fiscal intermediaries for medical services rendered to patients; and to do other work as required for Behavioral Health Services. DISTINGUISHING CHARACTERISTICS: Medical Billing Specialist I This is an entry-level classification in the Medical Billing Specialist series; incumbents will be expected to perform more routine duties while gaining additional experience and familiarity with departmental policies and procedures. This position is responsible for working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provision and procedures. Incumbents in this class are expected to solve routine problems without assistance while unusual problems are referred to a supervisor. Medical Billing Specialist II This is the Journey-level classification in the Medical Billing Specialist series; Incumbents will be expected to perform more technical duties related to medical billing functions. This position is responsible for working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provision and procedures; interpreting policies, rules, or regulations on billing related matters and/or assisting in the coordination of procedures among various patient accounts systems. Incumbents in this class are expected to solve routine as well as highly complex problems without assistance. Example of Duties Medical Billing Specialist I Check and correct bills and accounts for numerical accuracy and proper coding, and prepare paperwork for data entry. Input service claims into Electronic Health Record billing system. Verify billing account or insurance forms for completeness and accuracy against a variety of automated and manual records. Review patient accounts to determine the accuracy of account information and make any required adjustments for proper billing purposes. Review monthly paid, denied and rejected claims for Medi-Cal and third party insurance companies. Process denied claims through Electronic Rebill System if applicable for reimbursement. Prepare self-pay bills; close charges for pay client accounts; review bills for accuracy. Post payments received from various funding sources. Process explanation of benefits when additional information from payer sources is requested. Assist department in training, implementing and complying with federal electronic health mandates. Update client data including admission/discharge, CSI reporting, diagnosis, and financial eligibility. Track and reconcile daily time studies for department staff and contract workers. Act as resource or subject matter expert for Electronic Health Record system. Submit data on Behavioral Health Information Systems (BHIS); prepare and transmit Medi-Cal Electronic Billing submittals to Department of Healthcare Services through the BHIS. Prepare HCFA billing to third-party insurances, including Medicare. Medical Billing Specialist II In addition to above: Investigate and reconcile denials from private insurance. Investigate and reconcile denials from Medicare Process Medi-Cal denials. Process Medi-Cal provider certifications. Works independently with third party Electronics Health Record personnel. Independently Submits data on BHIS; prepare and transmit Medi-Cal Electronic Billing submittals to Department of Mental Health through the BHIS. Independently processes the medical disallowances and voids and replaces claims. Interviews clients to set up financial payment plans. Handles work of a complex nature related to medical billing. Prepares and presents reports related to claims. Assumes responsibility for ensuring that internal controls are applied to medical billing activities per departmental policies. Provides training to staff regarding the Electronic Health Record and Specialty Mental Health and Substance Abuse Billing Identifies procedural needs and drafts policies Minimum Qualifications Knowledge of: Medical Billing Specialist I Basic methods, practices, and terminology of fiscal clerical work including basic billing methods, procedures, and techniques; basic clerical auditing and verification techniques; medical terminology, and billing forms. Medical Billing Specialist II Advanced methods, practices, and terminology of fiscal clerical work including advanced billing methods, procedures, and techniques; general clerical auditing and verification techniques; computerized accounting and medical billing systems, medical terminology, and billing forms. Ability to: Medical Billing Specialist I Understand and apply rules and regulations pertaining to medical billing policies and procedures while identifying routine billing errors and differentiate between appropriate applications of various billing methods; perform basic arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions. Medical Billing Specialist II Understand and apply rules and regulations pertaining to medical billing policies and procedures while identifying complex billing errors and differentiate between appropriate applications of various billing methods; perform advanced arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions; identify and respond to procedural and policy development requirements. TRAINING AND EXPERIENCE: Medical Billing Specialist I Equivalent to graduation from high school and two years’ experience performing financial, statistical, or fiscal record keeping functions with at least one year involving third party intermediary medical billing. Medical Billing Specialist II Equivalent to graduation from high school and three years’ experience performing financial, statistical, or fiscal record keeping functions with at least one year involving third party intermediary medical billing. Special Requirements Possession of an appropriate California operator’s license issued by the State Department of Motor Vehicles may be required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Medical Billing Specialist I: $19.95 - $24.27 Medical Billing Specialist II: $22.96 - $27.92 Under general direction, to perform specialized clerical work in connection with processing and billing fiscal intermediaries for medical services rendered to patients; and to do other work as required for Behavioral Health Services. DISTINGUISHING CHARACTERISTICS: Medical Billing Specialist I This is an entry-level classification in the Medical Billing Specialist series; incumbents will be expected to perform more routine duties while gaining additional experience and familiarity with departmental policies and procedures. This position is responsible for working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provision and procedures. Incumbents in this class are expected to solve routine problems without assistance while unusual problems are referred to a supervisor. Medical Billing Specialist II This is the Journey-level classification in the Medical Billing Specialist series; Incumbents will be expected to perform more technical duties related to medical billing functions. This position is responsible for working with medical billing documents, reviewing and verifying insurance accounts against third party billing program provision and procedures; interpreting policies, rules, or regulations on billing related matters and/or assisting in the coordination of procedures among various patient accounts systems. Incumbents in this class are expected to solve routine as well as highly complex problems without assistance. Example of Duties Medical Billing Specialist I Check and correct bills and accounts for numerical accuracy and proper coding, and prepare paperwork for data entry. Input service claims into Electronic Health Record billing system. Verify billing account or insurance forms for completeness and accuracy against a variety of automated and manual records. Review patient accounts to determine the accuracy of account information and make any required adjustments for proper billing purposes. Review monthly paid, denied and rejected claims for Medi-Cal and third party insurance companies. Process denied claims through Electronic Rebill System if applicable for reimbursement. Prepare self-pay bills; close charges for pay client accounts; review bills for accuracy. Post payments received from various funding sources. Process explanation of benefits when additional information from payer sources is requested. Assist department in training, implementing and complying with federal electronic health mandates. Update client data including admission/discharge, CSI reporting, diagnosis, and financial eligibility. Track and reconcile daily time studies for department staff and contract workers. Act as resource or subject matter expert for Electronic Health Record system. Submit data on Behavioral Health Information Systems (BHIS); prepare and transmit Medi-Cal Electronic Billing submittals to Department of Healthcare Services through the BHIS. Prepare HCFA billing to third-party insurances, including Medicare. Medical Billing Specialist II In addition to above: Investigate and reconcile denials from private insurance. Investigate and reconcile denials from Medicare Process Medi-Cal denials. Process Medi-Cal provider certifications. Works independently with third party Electronics Health Record personnel. Independently Submits data on BHIS; prepare and transmit Medi-Cal Electronic Billing submittals to Department of Mental Health through the BHIS. Independently processes the medical disallowances and voids and replaces claims. Interviews clients to set up financial payment plans. Handles work of a complex nature related to medical billing. Prepares and presents reports related to claims. Assumes responsibility for ensuring that internal controls are applied to medical billing activities per departmental policies. Provides training to staff regarding the Electronic Health Record and Specialty Mental Health and Substance Abuse Billing Identifies procedural needs and drafts policies Minimum Qualifications Knowledge of: Medical Billing Specialist I Basic methods, practices, and terminology of fiscal clerical work including basic billing methods, procedures, and techniques; basic clerical auditing and verification techniques; medical terminology, and billing forms. Medical Billing Specialist II Advanced methods, practices, and terminology of fiscal clerical work including advanced billing methods, procedures, and techniques; general clerical auditing and verification techniques; computerized accounting and medical billing systems, medical terminology, and billing forms. Ability to: Medical Billing Specialist I Understand and apply rules and regulations pertaining to medical billing policies and procedures while identifying routine billing errors and differentiate between appropriate applications of various billing methods; perform basic arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions. Medical Billing Specialist II Understand and apply rules and regulations pertaining to medical billing policies and procedures while identifying complex billing errors and differentiate between appropriate applications of various billing methods; perform advanced arithmetic computations rapidly and accurately and post the results on accounting records; organize work to meet prescribed deadlines; operate automated keyboard equipment; follow oral and written directions; identify and respond to procedural and policy development requirements. TRAINING AND EXPERIENCE: Medical Billing Specialist I Equivalent to graduation from high school and two years’ experience performing financial, statistical, or fiscal record keeping functions with at least one year involving third party intermediary medical billing. Medical Billing Specialist II Equivalent to graduation from high school and three years’ experience performing financial, statistical, or fiscal record keeping functions with at least one year involving third party intermediary medical billing. Special Requirements Possession of an appropriate California operator’s license issued by the State Department of Motor Vehicles may be required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for an Automation Specialist! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The Position The Automation Specialist will maintain, modify, install, upgrade and assist in the design of the Districts supervisory control and data acquisition (SCADA) system, automation control system, and communication systems for all domestic and recycled water treatment plants, biosolids facilities, sewer collection lift stations, natural treatment systems (NTS), domestic and recycled water pump stations, domestic and reclaimed water production wells, reservoirs and their associated management systems. Summary of Duties Design, install, modify, maintain and troubleshoot new and existing Programmable Logic Controller (PLC), SCADA System, Human Machine Interface (HMI), Operator Interface Terminal (OIT), Alarm Dialers, Communication devices (radio, routers, switches, cellular modems, Ethernet to serial converters, etc.), industrial internet of things (IIoT), power & protection devices, industrial motor & engine controls, uninterruptible power supply (UPS) system and devices within the Automation and Control System Install, modify, maintain, and troubleshoot servers, operating systems, desktops, thin clients, tablets, and virtual machines. Maintain and update documentation, files, and spreadsheets as required. Utilize change management software to ensure critical software and documentation is routinely updated, securely backed up, and available for recovery. Monitor and respond to Automation system alerts to insure 24 hours per day/7 days per week (24/7) reliability and real-time operating environment. Assist Cybersecurity Analyst in the implementation of, and adherence to, cybersecurity related measures on the districts SCADA systems to ensure availability, integrity, and confidentiality of data and control system functionality. Support and collaborate with Operations, Maintenance, and Engineering departments to troubleshoot Automation control systems and implement enhancements to improve overall system efficiency and reliability. Provide support to Engineering and System Integrators with PLC and SCADA system validation and testing. Read and interpret design drawings, P&ID drawings, shop drawings and vendor manuals for process control and communications systems as required. Perform site assessments and evaluations of equipment to be maintained. Perform preventive maintenance duties at schedules intervals on all control and communications systems as required. Create preventive maintenance templates and schedule PM routines through the enterprise asset management (EAM) system. Ensure an adequate stock of spare parts and equipment is maintained. Requisition supplies, materials, tools, and equipment utilizing the computerized Purchase Requisition system. Process and track work orders utilizing the computerized enterprise asset management (EAM) system. Coordinate District intra-departmental work and work with outside agencies and companies to complete assigned task(s) as required. Participate in the department after-hours standby program. Perform other duties as assigned. Comply with District safety work-related practices and attend relevant safety training. Qualifications Education: Bachelor’s Degree in Electrical Engineering, Computer Science, Electronics, or any combination of experience, education, and training in industrial automation and controls, SCADA and PLC Integration, process control and Information Systems that would provide the required skills, knowledge, training, and abilities is qualifying. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience : Combination of four years of experience in the Information Systems, Electrical, Instrumentation and/or Automation field that would provide the required experience, knowledge, and abilities to effectively carry out the job duties assigned. Prior work and troubleshooting experience with the following are highly desired: Troubleshooting industrial control systems, SCADA networks, working with process control strategies, automation standards and process instrumentation. Modbus and other industrial control protocols Radio, Routers, Switches, Cellular Modems, Ethernet to Serial Converters Monitoring and Notification system VFD, Soft starters, Power Quality Meters and Motor Protection Relays Windows & Linux operating systems VMware Hypervisor and Microsoft Hyper-V Change management, backup and restore software Wonderware System Platform, Historian, InTouch, InTouch Edge Indusoft Web Studio and AVEVA Edge Schneider Electric Control Expert, Unity, Concept and ProWorx NxT Training or certification in the following areas is highly desired: Wonderware System Platform Training Unity Pro Level I Training Certified Control System Technician (CCST) Certified Automation Professional (CAP) CompTIA IT Fundamentals CompTIA Network+ Licenses/Certifications: California Class C driver's license is required. Must obtain a "Competent Tower Climber & Rescue Certification" within one year. Additional Information The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both oral and written. Ability to communicate effectively with all levels of office/field employees, management and vendors. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. M athematical Ability Ability to add, subtract, multiply, divide and calculate percentages. Understanding of advanced principles and mathematical reasoning and the ability to successfully apply that knowledge to solve scientific and engineering problems. Technology Ability Competent in the use of PC based computer systems. Ability to work with Microsoft Excel and Word. Ability to configure network connectivity of equipment for TCPIP industrial control networks. Ability to troubleshoot and program Modicon PLCs and Wonderware SCADA products. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive information. P hysical Requirements Ability to lift 50 lbs. on a routine basis. 75 lbs. with assistance on an infrequent basis. Ability to exert moderate physical involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, and pulling. Ability to work at heights up to 120 ft. Ability to operate equipment and machinery with some requiring complex and rapid adjustments, such as hand and power tools, scaffoldings, bucket trucks, man lifts, and test equipment associated with the electrical/instrumentation trade. E nvironmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as electricity up to 480V, explosive environments, toxic agents, wildlife, disease, equipment, traffic, or machinery. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
General Description We are excited to announce that we are accepting applications for an Automation Specialist! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The Position The Automation Specialist will maintain, modify, install, upgrade and assist in the design of the Districts supervisory control and data acquisition (SCADA) system, automation control system, and communication systems for all domestic and recycled water treatment plants, biosolids facilities, sewer collection lift stations, natural treatment systems (NTS), domestic and recycled water pump stations, domestic and reclaimed water production wells, reservoirs and their associated management systems. Summary of Duties Design, install, modify, maintain and troubleshoot new and existing Programmable Logic Controller (PLC), SCADA System, Human Machine Interface (HMI), Operator Interface Terminal (OIT), Alarm Dialers, Communication devices (radio, routers, switches, cellular modems, Ethernet to serial converters, etc.), industrial internet of things (IIoT), power & protection devices, industrial motor & engine controls, uninterruptible power supply (UPS) system and devices within the Automation and Control System Install, modify, maintain, and troubleshoot servers, operating systems, desktops, thin clients, tablets, and virtual machines. Maintain and update documentation, files, and spreadsheets as required. Utilize change management software to ensure critical software and documentation is routinely updated, securely backed up, and available for recovery. Monitor and respond to Automation system alerts to insure 24 hours per day/7 days per week (24/7) reliability and real-time operating environment. Assist Cybersecurity Analyst in the implementation of, and adherence to, cybersecurity related measures on the districts SCADA systems to ensure availability, integrity, and confidentiality of data and control system functionality. Support and collaborate with Operations, Maintenance, and Engineering departments to troubleshoot Automation control systems and implement enhancements to improve overall system efficiency and reliability. Provide support to Engineering and System Integrators with PLC and SCADA system validation and testing. Read and interpret design drawings, P&ID drawings, shop drawings and vendor manuals for process control and communications systems as required. Perform site assessments and evaluations of equipment to be maintained. Perform preventive maintenance duties at schedules intervals on all control and communications systems as required. Create preventive maintenance templates and schedule PM routines through the enterprise asset management (EAM) system. Ensure an adequate stock of spare parts and equipment is maintained. Requisition supplies, materials, tools, and equipment utilizing the computerized Purchase Requisition system. Process and track work orders utilizing the computerized enterprise asset management (EAM) system. Coordinate District intra-departmental work and work with outside agencies and companies to complete assigned task(s) as required. Participate in the department after-hours standby program. Perform other duties as assigned. Comply with District safety work-related practices and attend relevant safety training. Qualifications Education: Bachelor’s Degree in Electrical Engineering, Computer Science, Electronics, or any combination of experience, education, and training in industrial automation and controls, SCADA and PLC Integration, process control and Information Systems that would provide the required skills, knowledge, training, and abilities is qualifying. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience : Combination of four years of experience in the Information Systems, Electrical, Instrumentation and/or Automation field that would provide the required experience, knowledge, and abilities to effectively carry out the job duties assigned. Prior work and troubleshooting experience with the following are highly desired: Troubleshooting industrial control systems, SCADA networks, working with process control strategies, automation standards and process instrumentation. Modbus and other industrial control protocols Radio, Routers, Switches, Cellular Modems, Ethernet to Serial Converters Monitoring and Notification system VFD, Soft starters, Power Quality Meters and Motor Protection Relays Windows & Linux operating systems VMware Hypervisor and Microsoft Hyper-V Change management, backup and restore software Wonderware System Platform, Historian, InTouch, InTouch Edge Indusoft Web Studio and AVEVA Edge Schneider Electric Control Expert, Unity, Concept and ProWorx NxT Training or certification in the following areas is highly desired: Wonderware System Platform Training Unity Pro Level I Training Certified Control System Technician (CCST) Certified Automation Professional (CAP) CompTIA IT Fundamentals CompTIA Network+ Licenses/Certifications: California Class C driver's license is required. Must obtain a "Competent Tower Climber & Rescue Certification" within one year. Additional Information The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both oral and written. Ability to communicate effectively with all levels of office/field employees, management and vendors. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. M athematical Ability Ability to add, subtract, multiply, divide and calculate percentages. Understanding of advanced principles and mathematical reasoning and the ability to successfully apply that knowledge to solve scientific and engineering problems. Technology Ability Competent in the use of PC based computer systems. Ability to work with Microsoft Excel and Word. Ability to configure network connectivity of equipment for TCPIP industrial control networks. Ability to troubleshoot and program Modicon PLCs and Wonderware SCADA products. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Ability to remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive information. P hysical Requirements Ability to lift 50 lbs. on a routine basis. 75 lbs. with assistance on an infrequent basis. Ability to exert moderate physical involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, and pulling. Ability to work at heights up to 120 ft. Ability to operate equipment and machinery with some requiring complex and rapid adjustments, such as hand and power tools, scaffoldings, bucket trucks, man lifts, and test equipment associated with the electrical/instrumentation trade. E nvironmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as electricity up to 480V, explosive environments, toxic agents, wildlife, disease, equipment, traffic, or machinery. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Job Summary The Mohave County Legal Advocate's Office is currently recruiting for an Office Specialist in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Office Assistant Range 6, Step 1-19: $14.56-$24.78 Office Assistant Senior Range 8, Step 1-19: $16.05-$27.35 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer and destruction schedules. Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Legal Process: (may include any and/or all of the essential functions above) Establishes work procedures and priorities. Administers oath of office. Processes correspondence dealing with legal filings. Gives information on problems regarding filings. Handles "bound-overs." Drafts criminal pleadings and other legal documents. Prepares extraditions, waivers, and detainers. Prepares procedural instructions for reference. Distributes monies ordered by the court. Types various legal forms including complaints, judgments of conviction and statements of fact, information, summons, bench warrants, reductions, release of evidence for property, letters, and affidavits. Coordinates work between sections and units. Interviews clients, witnesses and others as required. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation and arithmetic. Modern office practices, procedures and equipment. Filing, index and information systems. Organization of the department. Applicable rules, laws, regulations and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities. Develop appropriate, effective and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Mar 08, 2024
Full Time
Job Summary The Mohave County Legal Advocate's Office is currently recruiting for an Office Specialist in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Office Assistant Range 6, Step 1-19: $14.56-$24.78 Office Assistant Senior Range 8, Step 1-19: $16.05-$27.35 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer and destruction schedules. Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Legal Process: (may include any and/or all of the essential functions above) Establishes work procedures and priorities. Administers oath of office. Processes correspondence dealing with legal filings. Gives information on problems regarding filings. Handles "bound-overs." Drafts criminal pleadings and other legal documents. Prepares extraditions, waivers, and detainers. Prepares procedural instructions for reference. Distributes monies ordered by the court. Types various legal forms including complaints, judgments of conviction and statements of fact, information, summons, bench warrants, reductions, release of evidence for property, letters, and affidavits. Coordinates work between sections and units. Interviews clients, witnesses and others as required. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation and arithmetic. Modern office practices, procedures and equipment. Filing, index and information systems. Organization of the department. Applicable rules, laws, regulations and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities. Develop appropriate, effective and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Job Summary The Mohave County Office of Procurement is currently recruiting for an Office Specialist in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Office Assistant Range 6, Step 1-12: $14.56-$20.16 Office Assistant Senior Range 8, Step 1-12: $16.05-$22.23 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer and destruction schedules. Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Procurement Department as a Procurement Technician: Assists Contracting Division by processing requisitions and purchase order change orders. Witnesses and documents formal bid openings. Assists with contract amendment and renewal tracking. Provides administrative support to Central Services and Contracting Divisions of Procurement. Prepares meeting documents in support of solicitations, contracts, evaluations, and reporting as directed by Procurement staff. Assists public with inquiries, public record requests, and serves as the front desk receptionist. Assists vendors with vendor registration and maintains phone, mail, contact with vendors and their representatives. Establishes administrative work procedures and priorities. Coordinates monitors and processes routine personnel or financial transactions to include payroll-related recordkeeping and invoices, checks, vouchers or other records. Maintains and establishes fiscal records in accordance with established procedures. Facilitates customer feedback through multiple response mechanisms. Assists department administration with budget creation, management, and tracking of actual expenses. Assists Central Services Division with county-wide telecommunication and mail distribution support to include switchboard operation, cell phone plan management, technical support coordination, postage tracking, and internal cost allocations. Performs general clerical tasks, which may include answering telephone calls, entering data into the computer, making copies, sending/receiving faxes, filing documents, or preparing outgoing mail/packages, or receiving incoming mail. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation and arithmetic. Modern office practices, procedures and equipment. Filing, index and information systems. Organization of the department. Applicable rules, laws, regulations and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities. Develop appropriate, effective and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Mar 08, 2024
Full Time
Job Summary The Mohave County Office of Procurement is currently recruiting for an Office Specialist in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Office Assistant Range 6, Step 1-12: $14.56-$20.16 Office Assistant Senior Range 8, Step 1-12: $16.05-$22.23 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer and destruction schedules. Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Procurement Department as a Procurement Technician: Assists Contracting Division by processing requisitions and purchase order change orders. Witnesses and documents formal bid openings. Assists with contract amendment and renewal tracking. Provides administrative support to Central Services and Contracting Divisions of Procurement. Prepares meeting documents in support of solicitations, contracts, evaluations, and reporting as directed by Procurement staff. Assists public with inquiries, public record requests, and serves as the front desk receptionist. Assists vendors with vendor registration and maintains phone, mail, contact with vendors and their representatives. Establishes administrative work procedures and priorities. Coordinates monitors and processes routine personnel or financial transactions to include payroll-related recordkeeping and invoices, checks, vouchers or other records. Maintains and establishes fiscal records in accordance with established procedures. Facilitates customer feedback through multiple response mechanisms. Assists department administration with budget creation, management, and tracking of actual expenses. Assists Central Services Division with county-wide telecommunication and mail distribution support to include switchboard operation, cell phone plan management, technical support coordination, postage tracking, and internal cost allocations. Performs general clerical tasks, which may include answering telephone calls, entering data into the computer, making copies, sending/receiving faxes, filing documents, or preparing outgoing mail/packages, or receiving incoming mail. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation and arithmetic. Modern office practices, procedures and equipment. Filing, index and information systems. Organization of the department. Applicable rules, laws, regulations and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities. Develop appropriate, effective and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrative Analyst/Specialist - Exempt III Hours: Full-time / Temporary FLSA: Exempt Anticipated Hiring Salary Range: $7,184 to $8,334 mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: April 1, 2024 Recruitment Status: Extended This is a full-time, temporary position through May 2025, with the potential of renewal based on budget and/or operational needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. ABOUT CSU COAST: The CSU Council on Ocean Affairs, Science & Technology (COAST) is the CSU’s systemwide consortium for ocean and coastal research, education, and workforce development. COAST integrates systemwide expertise and resources to advance our knowledge of ocean and coastal systems, train students, and inform decision-making. It is a dynamic and robust community of hundreds of CSU faculty members, researchers, and students from diverse disciplines actively working to answer questions about our oceans and coasts and address our most pressing challenges. The scope of COAST includes the open and coastal ocean, coastal zones, and coastal watersheds. At its core, COAST provides several critical functions that serve the CSU, the state of California, and national and international communities: Support ocean and coastal research. Provides a community for researchers with ocean and coastal interests from across the CSU. Develops current and future ocean and coastal scientists, scholars, and leaders. Communicates the best available science to stakeholders to promote evidence-based decision-making and policy development. Of specific importance to this position is the State Science Information Needs Program (SSINP), which COAST established in 2019. SSINP directly and exclusively supports the state of California’s highest priority needs for ocean and coastal scientific information in a timely and actionable manner. To date, SSINP is funded by state of California appropriations to the CSU totaling $8M and awards have supported research on climate change, microplastics, mitigation and restoration, ocean acidification, sea-level rise, and sustainable aquaculture and fisheries. As a member of the COAST staff, the incumbent must be committed to COAST’s overarching priorities of advancing our knowledge of ocean and coastal systems, supporting faculty and student research and success, and creating a more inclusive and diverse marine science community. PURPOSE : Under the general supervision of COAST Director, the Science Policy Specialist will lead COAST’s efforts at local, state and national levels to engage policy and decision-makers including resource management agency staff, legislative members and staff, nonprofit organizations, philanthropy, and industry. The incumbent will advance COAST’s parallel, complementary goals of 1) securing external funding to support solution-oriented scientific research and 2) serving as a primary resource for guidance and expertise to promote evidence-based decision-making and policy development. The incumbent will communicate the activities, successes and impact of COAST and its members to stakeholders and the public; work to position COAST and its members to leverage state, federal, and private funding opportunities; and secure additional resources to support COAST programmatic activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Strategic engagement In collaboration with the Director, develop a strategy and lead efforts to increase recognition of COAST as a primary resource for informed decision-making and workforce development and increase public awareness of the research capacity of the CSU. Develop and maintain relationships with government officials and staff through meetings, events, and outreach materials. Independently or in collaboration with other organizations, convene scientific panels to brief government officials on relevant topics. Develop public-facing content for the COAST website and social media. Coordinate with the CSU Office of Advocacy and State Relations in Sacramento, CSUMB government relations staff, and government relations staff at other CSU campuses. Analyze policies and actions relevant to COAST and develop appropriate response strategies as needed. Plan and execute the annual California Ocean Day luncheon featuring CSU researchers. Attend ocean-related events to increase awareness of COAST and engage stakeholders. 2. Solution-oriented scientific research Interface with local, state, and federal government to identify their highest priority needs for ocean and coastal scientific information to support evidence-based decision-making and policy development. Lead the State Science Information Needs Program, including developing Requests for Proposals in collaboration with agency representatives, other executive branch staff, and legislative members and staff; overseeing competitions for funding, including a rigorous review process; and managing awards. Report as needed to COAST leadership, the CSU Chancellor’s Office and the state. 3. Diverse funding streams In consultation with the Director, develop a strategy and lead efforts to diversify COAST’s funding portfolio. Position COAST members for funding and advocate for involvement of CSU faculty members and students in initiatives that provide opportunities for cutting-edge research, education, and workforce development, particularly at the state level. Represent COAST’s interests and goals at state and national levels and interface with policy makers and resource managers. Analyze and distill relevant policies and opportunities for distribution to members. Write proposals and coordinate with state agencies and others in support of COAST’s mission, goals, and activities. Oversee development of CSU ocean- and coastal-related faculty member database. 4. Programmatic support and project management Participate in monthly COAST Executive Committee calls and semi-annual retreats, COAST Annual Meeting, and other virtual or in-person meetings as needed. Assist in meeting and event planning with emphasis on overall goals and strategy. Develop content for the COAST Annual Report. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Extensive and in-depth knowledge of and ability to apply expertise to ocean and coastal research and education, including general practices and applicable internal policies and procedures. Substantial and broad knowledge of public and private entities including their organizational and operating structures, internal systems, and functional areas, as well as the impact of critical external entities on COAST and the CSU. Ability to integrate and apply this knowledge to anticipate problems and assess the impact of proposed solutions on various organizational areas. Extensive and in-depth knowledge in project management. Ability to interpret and integrate complex data and information to formulate appropriate courses of action that have broad and far-reaching impact. Ability to understand and analyze complex problems from a future-oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations. Ability to effectively use applicable information systems and applications in analysis, research, and reporting activities and projects. Ability to effectively communicate with and influence high-level and diverse contacts inside and outside of the CSU system. Ability to effectively use all communication methods and formats and to use expertise, as well as persuasion and negotiation skills, to build consensus to achieve short- and long-term goals and objectives. MINIMUM QUALIFICATIONS : Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. SPECIALIZED SKILLS REQUIRED : Experience in government relations including strong working knowledge of and/or experience working in or with California state legislative and executive branches; strong working knowledge of state-level legislative and budget processes; strong working knowledge of natural resource management state agencies (e.g., CA Department of Fish and Wildlife, CA Coastal Commission, CA Ocean Protection Council, and Ocean Science Trust) as well as federal agencies (e.g., Army Corps of Engineers, National Oceanic and Atmospheric Administration, US Geological Survey) and NGOs. Ability to thrive in a dynamic, fast-paced environment and to quickly adapt to shifts in plans and priorities; work independently with a high degree of flexibility; be an advocate for COAST and the CSU without introducing personal interests or biases; distill complex issues into concise and understandable language; effectively communicate with high-level and diverse contacts inside and outside of the CSU system; establish and maintain professional working relationships and deal effectively with a broad range of people and situations. Excellent interpersonal skills and a high degree of professionalism; excellent verbal and written communication skills, particularly with vocabulary and grammar. Excellent time management, organizational skills, and attention to detail. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Demonstrable knowledge of ocean and coastal science OR ocean and coastal policy issues. M.S. and/or Ph.D. in biology, ocean science, environmental studies, environmental policy, environmental law (J.D.) or related discipline. Substantial and broad knowledge of ocean and coastal-related public and private entities including their mission, funding priorities and organizational structure. Ability to write proposals and funding requests in support of COAST activities. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. The incumbent may participate in the CSUMB-Voluntary-Remote-Work-Program (VRWP) . PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Incumbent will ideally be located in Sacramento or the surrounding area and must be able to participate in in-person meetings in Sacramento frequently and travel throughout the state as needed. Travel to the Chancellor’s Office in Long Beach is required at least once per year and may be more frequent. Travel to CSU campuses and off-campus locations is also required. Occasional evenings and/or weekend work may be required. Incumbent must be able to travel and attend meetings in-person. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. Hybrid/Remote work will be considered for this position in the state of California only. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the online application, cover letter, resume and a writing sample must be received by Human Resources by 5:00 p.m. on the priority screen date found at csumb.edu/jobs to be guaranteed a review. The writing sample should be about one page and should ideally focus on a policy or scientific issue and demonstrate your ability to effectively communicate with a non-technical audience. Citations may be included if appropriate and the reference list will not count toward the length of the writing sampl e. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library ( map ). All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Classification: Administrative Analyst/Specialist - Exempt III Hours: Full-time / Temporary FLSA: Exempt Anticipated Hiring Salary Range: $7,184 to $8,334 mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: April 1, 2024 Recruitment Status: Extended This is a full-time, temporary position through May 2025, with the potential of renewal based on budget and/or operational needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. ABOUT CSU COAST: The CSU Council on Ocean Affairs, Science & Technology (COAST) is the CSU’s systemwide consortium for ocean and coastal research, education, and workforce development. COAST integrates systemwide expertise and resources to advance our knowledge of ocean and coastal systems, train students, and inform decision-making. It is a dynamic and robust community of hundreds of CSU faculty members, researchers, and students from diverse disciplines actively working to answer questions about our oceans and coasts and address our most pressing challenges. The scope of COAST includes the open and coastal ocean, coastal zones, and coastal watersheds. At its core, COAST provides several critical functions that serve the CSU, the state of California, and national and international communities: Support ocean and coastal research. Provides a community for researchers with ocean and coastal interests from across the CSU. Develops current and future ocean and coastal scientists, scholars, and leaders. Communicates the best available science to stakeholders to promote evidence-based decision-making and policy development. Of specific importance to this position is the State Science Information Needs Program (SSINP), which COAST established in 2019. SSINP directly and exclusively supports the state of California’s highest priority needs for ocean and coastal scientific information in a timely and actionable manner. To date, SSINP is funded by state of California appropriations to the CSU totaling $8M and awards have supported research on climate change, microplastics, mitigation and restoration, ocean acidification, sea-level rise, and sustainable aquaculture and fisheries. As a member of the COAST staff, the incumbent must be committed to COAST’s overarching priorities of advancing our knowledge of ocean and coastal systems, supporting faculty and student research and success, and creating a more inclusive and diverse marine science community. PURPOSE : Under the general supervision of COAST Director, the Science Policy Specialist will lead COAST’s efforts at local, state and national levels to engage policy and decision-makers including resource management agency staff, legislative members and staff, nonprofit organizations, philanthropy, and industry. The incumbent will advance COAST’s parallel, complementary goals of 1) securing external funding to support solution-oriented scientific research and 2) serving as a primary resource for guidance and expertise to promote evidence-based decision-making and policy development. The incumbent will communicate the activities, successes and impact of COAST and its members to stakeholders and the public; work to position COAST and its members to leverage state, federal, and private funding opportunities; and secure additional resources to support COAST programmatic activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Strategic engagement In collaboration with the Director, develop a strategy and lead efforts to increase recognition of COAST as a primary resource for informed decision-making and workforce development and increase public awareness of the research capacity of the CSU. Develop and maintain relationships with government officials and staff through meetings, events, and outreach materials. Independently or in collaboration with other organizations, convene scientific panels to brief government officials on relevant topics. Develop public-facing content for the COAST website and social media. Coordinate with the CSU Office of Advocacy and State Relations in Sacramento, CSUMB government relations staff, and government relations staff at other CSU campuses. Analyze policies and actions relevant to COAST and develop appropriate response strategies as needed. Plan and execute the annual California Ocean Day luncheon featuring CSU researchers. Attend ocean-related events to increase awareness of COAST and engage stakeholders. 2. Solution-oriented scientific research Interface with local, state, and federal government to identify their highest priority needs for ocean and coastal scientific information to support evidence-based decision-making and policy development. Lead the State Science Information Needs Program, including developing Requests for Proposals in collaboration with agency representatives, other executive branch staff, and legislative members and staff; overseeing competitions for funding, including a rigorous review process; and managing awards. Report as needed to COAST leadership, the CSU Chancellor’s Office and the state. 3. Diverse funding streams In consultation with the Director, develop a strategy and lead efforts to diversify COAST’s funding portfolio. Position COAST members for funding and advocate for involvement of CSU faculty members and students in initiatives that provide opportunities for cutting-edge research, education, and workforce development, particularly at the state level. Represent COAST’s interests and goals at state and national levels and interface with policy makers and resource managers. Analyze and distill relevant policies and opportunities for distribution to members. Write proposals and coordinate with state agencies and others in support of COAST’s mission, goals, and activities. Oversee development of CSU ocean- and coastal-related faculty member database. 4. Programmatic support and project management Participate in monthly COAST Executive Committee calls and semi-annual retreats, COAST Annual Meeting, and other virtual or in-person meetings as needed. Assist in meeting and event planning with emphasis on overall goals and strategy. Develop content for the COAST Annual Report. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Extensive and in-depth knowledge of and ability to apply expertise to ocean and coastal research and education, including general practices and applicable internal policies and procedures. Substantial and broad knowledge of public and private entities including their organizational and operating structures, internal systems, and functional areas, as well as the impact of critical external entities on COAST and the CSU. Ability to integrate and apply this knowledge to anticipate problems and assess the impact of proposed solutions on various organizational areas. Extensive and in-depth knowledge in project management. Ability to interpret and integrate complex data and information to formulate appropriate courses of action that have broad and far-reaching impact. Ability to understand and analyze complex problems from a future-oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations. Ability to effectively use applicable information systems and applications in analysis, research, and reporting activities and projects. Ability to effectively communicate with and influence high-level and diverse contacts inside and outside of the CSU system. Ability to effectively use all communication methods and formats and to use expertise, as well as persuasion and negotiation skills, to build consensus to achieve short- and long-term goals and objectives. MINIMUM QUALIFICATIONS : Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. SPECIALIZED SKILLS REQUIRED : Experience in government relations including strong working knowledge of and/or experience working in or with California state legislative and executive branches; strong working knowledge of state-level legislative and budget processes; strong working knowledge of natural resource management state agencies (e.g., CA Department of Fish and Wildlife, CA Coastal Commission, CA Ocean Protection Council, and Ocean Science Trust) as well as federal agencies (e.g., Army Corps of Engineers, National Oceanic and Atmospheric Administration, US Geological Survey) and NGOs. Ability to thrive in a dynamic, fast-paced environment and to quickly adapt to shifts in plans and priorities; work independently with a high degree of flexibility; be an advocate for COAST and the CSU without introducing personal interests or biases; distill complex issues into concise and understandable language; effectively communicate with high-level and diverse contacts inside and outside of the CSU system; establish and maintain professional working relationships and deal effectively with a broad range of people and situations. Excellent interpersonal skills and a high degree of professionalism; excellent verbal and written communication skills, particularly with vocabulary and grammar. Excellent time management, organizational skills, and attention to detail. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Demonstrable knowledge of ocean and coastal science OR ocean and coastal policy issues. M.S. and/or Ph.D. in biology, ocean science, environmental studies, environmental policy, environmental law (J.D.) or related discipline. Substantial and broad knowledge of ocean and coastal-related public and private entities including their mission, funding priorities and organizational structure. Ability to write proposals and funding requests in support of COAST activities. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. The incumbent may participate in the CSUMB-Voluntary-Remote-Work-Program (VRWP) . PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Incumbent will ideally be located in Sacramento or the surrounding area and must be able to participate in in-person meetings in Sacramento frequently and travel throughout the state as needed. Travel to the Chancellor’s Office in Long Beach is required at least once per year and may be more frequent. Travel to CSU campuses and off-campus locations is also required. Occasional evenings and/or weekend work may be required. Incumbent must be able to travel and attend meetings in-person. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. Hybrid/Remote work will be considered for this position in the state of California only. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the online application, cover letter, resume and a writing sample must be received by Human Resources by 5:00 p.m. on the priority screen date found at csumb.edu/jobs to be guaranteed a review. The writing sample should be about one page and should ideally focus on a policy or scientific issue and demonstrate your ability to effectively communicate with a non-technical audience. Citations may be included if appropriate and the reference list will not count toward the length of the writing sampl e. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library ( map ). All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
HARRY REID INTERNATIONAL AIRPORT
Harry Reid International Airport - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Department of Aviation is seeking qualified candidates to apply for the Administrative Specialist - Concessions position. This position performs administrative duties such as drafting professional correspondence and preparing and tracking requisitions, invoices, budgets, and other financial data. Additionally, this position coordinates and manages personal and team member appointments and calendars, as well as conducts audits, quality assurance walks, and site visits throughout the airport terminals. Further, this position interacts with Department of Aviation divisions and/or other local governmental agencies and professional organizations. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Equivalent to an Associate's Degree with major course work in business or public administration or a related field, AND three (3) years of full-time office administrative, secretarial or technical experience related to the work of the functional unit. Possession of a four-year college degree AND prior lead or supervisory experience are desirable. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licenses and Certification: Specified positions may require possession of a valid Nevada Class C driver's license at time of hire. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Residency Requirement: Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment. Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued IDs upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc. Customs and Border Protection Security Seal Program: Employment with the Department of Aviation in this job title is contingent upon a ten year employment and five year residency history record check and the ability to present original identity based documentation in order to meet the requirements for a Security Seal. PHYSICAL DEMANDS Mobility to work in a typical office setting, use standard office equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. EXAMPLES OF DUTIES Conducts administrative, operational, budgetary, accounting or other informational and research projects related to the activities or operational area to which assigned; may prepare standard legal documents such as contracts. Analyzes alternatives and makes recommendations regarding such matters as team and quality improvement alternatives, budget development, administrative policies, staffing, facilities, productivity and procedure development and implementation. Writes, prepares and coordinates agenda items for the Board of Commissioners, Board of Director, Trustees or Committees; ensures that all supporting documentation is included with such items; follows-up after governing body action as required. Attends to a variety of office administrative details, such as making travel arrangements, coordinating materials and supply orders, arranging for equipment purchase and maintenance and attending meetings or serving on various task forces and committees. Provides contract service oversight and support; coordinates purchasing activities; reviews requests for payment, ensures that work was performed and/or materials delivered and processes invoices. Assists with and performs specific administrative support activities such reviewing and tracking proposed legislation, assisting with the implementation of departmental automated systems and representing the department or agency head and others as specified; may make formal oral presentations. Confers with and represents the department and the County or agency in meetings with staff from other departments, representatives of governmental, community, business, professional and public agencies and the public. Compiles figures for the preparation of the unit's budget; makes standard projections for payroll and other costs; researches capital improvement and equipment costs; inputs draft and final budget information and produces final budget documents. Coordinates and variety of departmental personnel activities; processes personnel and payroll forms; ensures that forms and requests are in conformance with rules and regulations; answers employee questions regarding personnel rules and MOU interpretation; conducts departmental orientations for new employees. May have programmatic responsibility for non-technical activities related to the department to which assigned, such as surplus disposal, forms development, informational material development and distribution and similar projects or programs. Maintains accurate records and files related to the areas of assignment. Prepares a variety of technical, statistical and narrative reports, letters, memos and other written materials. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Completes informational surveys; prepares and submits reports to various regulatory agencies, funding sources and other organizations. May supervise the work of technical or office support staff on a project or in non-routine circumstances. Uses standard office equipment including a computer, in the course of the work; may drive a County, agency or personal motor vehicle or arrange for appropriate transportation in order to attend off-site meetings and visit other work sites. Join the Clark County Department of Aviation Family where we offer a comprehensive benefits package that includes: Alternative Work Schedules More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) - eligible first of the month following15 days of employment Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 12 Paid Holidays plus a Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Tool Allowance for certain eligible positions. Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center The Department of Aviation, a department of Clark County, is an affirmative action/equal opportunity employer Community Volunteer Opportunities Comprehensive training program Wellness program Closing Date/Time: 5/7/2024 5:01 PM Pacific
Apr 24, 2024
Full Time
ABOUT THE POSITION The Clark County Department of Aviation is seeking qualified candidates to apply for the Administrative Specialist - Concessions position. This position performs administrative duties such as drafting professional correspondence and preparing and tracking requisitions, invoices, budgets, and other financial data. Additionally, this position coordinates and manages personal and team member appointments and calendars, as well as conducts audits, quality assurance walks, and site visits throughout the airport terminals. Further, this position interacts with Department of Aviation divisions and/or other local governmental agencies and professional organizations. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Human Resources reserves the right to call only the most qualified applicants to the selection process. MINIMUM REQUIREMENTS Education and Experience: Equivalent to an Associate's Degree with major course work in business or public administration or a related field, AND three (3) years of full-time office administrative, secretarial or technical experience related to the work of the functional unit. Possession of a four-year college degree AND prior lead or supervisory experience are desirable. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licenses and Certification: Specified positions may require possession of a valid Nevada Class C driver's license at time of hire. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Residency Requirement: Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment. Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued IDs upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc. Customs and Border Protection Security Seal Program: Employment with the Department of Aviation in this job title is contingent upon a ten year employment and five year residency history record check and the ability to present original identity based documentation in order to meet the requirements for a Security Seal. PHYSICAL DEMANDS Mobility to work in a typical office setting, use standard office equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. EXAMPLES OF DUTIES Conducts administrative, operational, budgetary, accounting or other informational and research projects related to the activities or operational area to which assigned; may prepare standard legal documents such as contracts. Analyzes alternatives and makes recommendations regarding such matters as team and quality improvement alternatives, budget development, administrative policies, staffing, facilities, productivity and procedure development and implementation. Writes, prepares and coordinates agenda items for the Board of Commissioners, Board of Director, Trustees or Committees; ensures that all supporting documentation is included with such items; follows-up after governing body action as required. Attends to a variety of office administrative details, such as making travel arrangements, coordinating materials and supply orders, arranging for equipment purchase and maintenance and attending meetings or serving on various task forces and committees. Provides contract service oversight and support; coordinates purchasing activities; reviews requests for payment, ensures that work was performed and/or materials delivered and processes invoices. Assists with and performs specific administrative support activities such reviewing and tracking proposed legislation, assisting with the implementation of departmental automated systems and representing the department or agency head and others as specified; may make formal oral presentations. Confers with and represents the department and the County or agency in meetings with staff from other departments, representatives of governmental, community, business, professional and public agencies and the public. Compiles figures for the preparation of the unit's budget; makes standard projections for payroll and other costs; researches capital improvement and equipment costs; inputs draft and final budget information and produces final budget documents. Coordinates and variety of departmental personnel activities; processes personnel and payroll forms; ensures that forms and requests are in conformance with rules and regulations; answers employee questions regarding personnel rules and MOU interpretation; conducts departmental orientations for new employees. May have programmatic responsibility for non-technical activities related to the department to which assigned, such as surplus disposal, forms development, informational material development and distribution and similar projects or programs. Maintains accurate records and files related to the areas of assignment. Prepares a variety of technical, statistical and narrative reports, letters, memos and other written materials. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Completes informational surveys; prepares and submits reports to various regulatory agencies, funding sources and other organizations. May supervise the work of technical or office support staff on a project or in non-routine circumstances. Uses standard office equipment including a computer, in the course of the work; may drive a County, agency or personal motor vehicle or arrange for appropriate transportation in order to attend off-site meetings and visit other work sites. Join the Clark County Department of Aviation Family where we offer a comprehensive benefits package that includes: Alternative Work Schedules More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) - eligible first of the month following15 days of employment Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 12 Paid Holidays plus a Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Tool Allowance for certain eligible positions. Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center The Department of Aviation, a department of Clark County, is an affirmative action/equal opportunity employer Community Volunteer Opportunities Comprehensive training program Wellness program Closing Date/Time: 5/7/2024 5:01 PM Pacific
MOHAVE COUNTY, AZ
Lake Havasu City, AZ, United States
Job Summary The Mohave County Attorney's Office is currently recruiting for an Office Specialist located in Lake Havasu City, AZ. The ideal candidate must have the ability to work independently at a satellite office. If the ideal candidate is not found for the Lake Havasu City location, this position may be filled utilizing time split between Lake Havasu City and Kingman requiring travel between the two cities. All interested candidates are encouraged to apply. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Legal Secretary ( Office Assistant ) Range 6, Step 2-5: $15.00-$16.39 Legal Secretary Senior ( Office Assistant Senior ) Range 8, Step 1-5: $16.05-$18.07 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates, and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer, and destruction schedules. Audits incoming and outgoing data for accuracy, completeness, and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Legal Process: (may include any and/or all of the essential functions above) Establishes work procedures and priorities. Administers oath of office. Processes correspondence dealing with legal filings. Gives information on problems regarding filings. Handles "bound-overs." Drafts criminal pleadings and other legal documents. Prepares extraditions, waivers, and detainers. Prepares procedural instructions for reference. Distributes monies ordered by the court. Types various legal forms including complaints, judgments of conviction and statements of fact, information, summons, bench warrants, reductions, release of evidence for property, letters, and affidavits. Coordinates work between sections and units. Interviews clients, witnesses and others as required. As assigned to County Attorney’s Office: (may include any and/or all of the essential functions above) Ensures court dates, files, documents with the courts, and to clients are accurate and complete. Provides information regarding court dates, to attorneys and clients. Takes and transcribes dictation (oral and machine). Types a variety of materials from draft, recording devices, detailed instructions or as individually composed to include, but not limited to, correspondence, legal documents, briefs, minutes, articles, narrative and tabular reports, charts, and numerous other material of general and technical subject. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation, and arithmetic. Modern office practices, procedures, and equipment. Filing, index, and information systems. Organization of the department. Applicable rules, laws, regulations, and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal, and departmental information encountered in the performance of responsibilities. Develop appropriate, effective, and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with, and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
Mar 19, 2024
Full Time
Job Summary The Mohave County Attorney's Office is currently recruiting for an Office Specialist located in Lake Havasu City, AZ. The ideal candidate must have the ability to work independently at a satellite office. If the ideal candidate is not found for the Lake Havasu City location, this position may be filled utilizing time split between Lake Havasu City and Kingman requiring travel between the two cities. All interested candidates are encouraged to apply. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Legal Secretary ( Office Assistant ) Range 6, Step 2-5: $15.00-$16.39 Legal Secretary Senior ( Office Assistant Senior ) Range 8, Step 1-5: $16.05-$18.07 This is one classification in a progressive series of Office Administration positions which performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions. This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position. These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives. Positions require analysis , initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area. Meets the public and receives phone calls. Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service. As assigned, may review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees. May assist in interviewing and screening applicants and recommending disciplinary actions. May complete employee evaluations. Assists wherever needed to perform duties of department and in giving help in complex situations. Helps public with difficult, complex problems. Assist at the front counter and will cross-train with other positions within the department for backup as assigned. As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information. Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes. Researches public and internal records for proper information. Keeps time and leave records of division or department. Establishes, coordinates, and maintains filing systems and indexing and cross-referencing systems for assigned department. Follows and adheres to State of Arizona records retention, transfer, and destruction schedules. Audits incoming and outgoing data for accuracy, completeness, and quality. Resolves errors and omissions. Compiles and computes data from files and other sources in preparing reports. Maintains inventory of materials, equipment, and purchasing records and reports. Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned. Performs research for assigned area. Checks frequently against a variety of records in order to secure complete and accurate information. Operates common office machines to include computer keyboards and related peripheral equipment. Maintains a high level of confidentiality. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Legal Process: (may include any and/or all of the essential functions above) Establishes work procedures and priorities. Administers oath of office. Processes correspondence dealing with legal filings. Gives information on problems regarding filings. Handles "bound-overs." Drafts criminal pleadings and other legal documents. Prepares extraditions, waivers, and detainers. Prepares procedural instructions for reference. Distributes monies ordered by the court. Types various legal forms including complaints, judgments of conviction and statements of fact, information, summons, bench warrants, reductions, release of evidence for property, letters, and affidavits. Coordinates work between sections and units. Interviews clients, witnesses and others as required. As assigned to County Attorney’s Office: (may include any and/or all of the essential functions above) Ensures court dates, files, documents with the courts, and to clients are accurate and complete. Provides information regarding court dates, to attorneys and clients. Takes and transcribes dictation (oral and machine). Types a variety of materials from draft, recording devices, detailed instructions or as individually composed to include, but not limited to, correspondence, legal documents, briefs, minutes, articles, narrative and tabular reports, charts, and numerous other material of general and technical subject. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma /GED (General Education Degree). Four (4) years minimum progressively responsible advanced administrative and clerical office support with which: Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned. English grammar, spelling, punctuation, and arithmetic. Modern office practices, procedures, and equipment. Filing, index, and information systems. Organization of the department. Applicable rules, laws, regulations, and practices. Courtesy and tact in dealing with the public and public officials. Computing literacy to include use of electronic spreadsheet and word processing applications. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment. Microsoft Office software including Excel and Word. Ability to: Effectively communicate and establish relationships with the public, staff, and work contacts. Use good judgment in assessing a situation and responding appropriately. Act and communicate in a professional manner. Multi-task with a large number of assignments and a variety of situations Effectively perform the responsibilities of the specialty field and the position. Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality. Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office. Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions. Analyze information, and interpret and apply technical, legal, and departmental information encountered in the performance of responsibilities. Develop appropriate, effective, and efficient methods of completing assignments through others. Follow complex oral and written instructions. Supervise, work with, and communicate effectively with subordinates. Type accurately and at a speed necessary to fulfill job responsibilities. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. Understand complex valuation and taxation structure. Occasionally travel for meetings and/or conferences. Perform the essential functions of the job specifications with or without a reasonable accommodation.
City of Tustin, CA
Tustin, California, United States
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Apr 21, 2024
Full Time
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Under direction of a supervisor or management, performs a variety of operational, supportive, and administrative duties within assigned division of the District Attorney’s Office; provides information and services to crime victims and witnesses; provides trial support; coordinates victim and witness court appearances; and performs related work as required. DISTINGUISHING CHARACTERISTICS District Attorney Services Specialist I This is the entry-level class for District Attorney Services Specialist series. Incumbent will process reports and documents in strict adherence to State law and Department procedures. Incumbent is expected to keep current on changes in report and document processing requirements. Incumbent will operate a Departmental case management system and related systems in strict accordance with the law. This class series requires the ability to provide appropriate information and answer basic questions from the public related to the criminal justice system, both in-person and over the telephone. District Attorney Services Specialist II This is the journey level position within the series. In addition to the above, incumbents will be assigned to more increasingly difficult tasks within the Department, including being responsive to the needs of victims of crimes, demonstrating sensitivity to and establishing rapport with victims of crime, and exhibiting emotional stability under conditions of high stress. Incumbents will be able to assist victims in recovering their personal property held in evidence, facilitate victim compensation applications, and provide court accompaniment. Incumbent is eligible for assignment to the Victim Services division, wherein Incumbent must successfully complete required trainings and must exhibit a high level of understanding of the specific duties and prohibited activities under prevailing program restrictions, including VOCA regulations, State and Federal grantor regulations, and the Penal Code. District Attorney Services Specialist III This is the advanced level position within the series. In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments. Incumbents are responsible for the more complex assignments, including vertical assignments to a trial team in complex and high-profile cases, and work with greater independence from close review. Incumbents can work effectively with victims, witnesses, and prosecutors with limited supervision in more serious cases and in rapidly changing situations and circumstances. Incumbents may arrange for transportation, escort, and support for witnesses and victims during court appearances in more serious cases. District Attorney Services Specialist IV This is the senior level position within the series. In addition to the above, incumbents will work with minimal review, may be assigned to carry out special assignments in support of the assigned division, and may be part of complex multi-disciplinary teams. Incumbents may be tasked with collecting data and preparing reports for their assigned division of the Department and may act in a lead capacity by providing training and guidance to subordinates and developing and maintaining special programs. Incumbent is able to develop or advance a comprehensive crisis response and mass victimization assistance plan structured to identify and respond to victim needs such as: safety, food, shelter, and immediate services in the aftermath of a crime-related mass victimization or terrorism incident. Example of Duties (Duties vary depending on assignment) Operates Departmental case management system and related systems in strict accordance with the law. Operates a word processor, email, or other system for required public, Departmental, and external agency communications. Attends court and accompanies victims and witnesses to court as directed. Trains or assists in training of personnel. Prepares, maintains, and tracks proper flow of information, documents, and forms. Performs various operational duties, such as answering phones, processing mail, maintaining supplies, transcribing, typing, filing, etc. Ensures proper tracking, and prepares and processes property release forms, and assists victims in recovering personal property held in evidence. Prepares applications for victim compensation by obtaining necessary information and documents, completing and submitting claims to State Victims Compensation Board. Obtain necessary information from victims, witnesses, and others through interview and observation for matters including preparation and coordination of court appearances. Ensures accurate and timely documentation of case activities; provides victims, witnesses, and others with information, education regarding the criminal justice system. Reviews reports from law enforcement agencies and contacts victims or witnesses as directed; accurately and timely documenting contact; maintaining contact as directed. Responds to crime scenes, once deemed secure, as directed, to offer victim assistance or provide services. Performs outreach services to victims; make presentations and provide victim centered training to partner agencies, make public presentations and conduct publicity. If assigned to Victim Services division, prepares functional time sheets and record keeping to ensure compliance with prevailing program restrictions. Minimum Qualifications Knowledge of: District Attorney Services Specialist I/II/III/IV General principals of criminal law and procedures including a basic knowledge of the laws on discovery and evidence; operations, procedures, specific rules, and professional standards of the Department; effective crime victim and witness communication techniques, modern methods to maintain contact with victims and witnesses, applicable legal procedures, rules of confidentiality, and community resources for crime victims; modern office methods and practices including common software and web based applications; business English, including vocabulary, correct grammatical usage and punctuation; modem filing methods; common office machines and their operation, including use of personal computers. Ability To: District Attorney Services Specialist I/II/III/IV Understand and apply established program guidelines; effectively communicate both orally and in writing in routine and high pressure situations; prepare, maintain, and review documents, records and reports with accuracy and in an organized manner; maintain a high degree of maturity, integrity, loyalty, accountability, sound judgment, and confidentiality; establish and maintain professional and effective working relationships with those contacted in the course of work including co-workers, court personnel, law enforcement, crime victims and witnesses, and the public; assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards; evaluate situations accurately and adopt or recommend solutions; carry out complex oral and written directions; read and understand legal forms; read, understand and apply legislative and administrative laws, codes and regulations as directed; and type accurately at a net rate of 60 words per minute. EDUCATION AND EXPERIENCE Any combination of training, experience and education, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be: District Attorney Services Specialist I Equivalent to graduation from high school supplemented by college-level course work in administration or technical subjects related to the area in which assigned and two (2) years of responsible office administrative support experience. District Attorney Services Specialist II One year of experience in a position comparable to a District Attorney Services Specialist I. In addition, candidates must demonstrate competency in technical work. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of Victim Advocate training required within one year of appointment. District Attorney Services Specialist III Three years of experience in a position comparable to a District Attorney Services Specialist II. In addition, candidates must demonstrate proficiency in basic law enforcement and court procedures and in assisting victims and witnesses of crime. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Successful completion of advanced Victim Advocate training required within one year of appointment. District Attorney Services Specialist IV Five years of experience in a position comparable to a District Attorney Services Specialist III. In addition, candidates must demonstrate proficiency in court and evidence tracking procedures, demonstrate the ability to communicate and support victims and witnesses of crime in sensitive cases, and be able to understand legislative and administrative laws, codes and regulations as directed. A Bachelor’s degree in criminal justice or related field can substitute for up to two (2) years of position specific experience. Successful completion of a POST approved law enforcement academy can substitute one (1) year of position specific experience. Special Requirements Possession of an appropriate California driver’s license issued by the State Department of Motor Vehicles. Must pass the California State Department of Justice Criminal History Background check. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Financial and Operations Specialist, Student Success and Inclusive Excellence (SSIE) . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,124 per month, commensurate with qualifications and experience. The salary range for this classification is $5,273 to $9,537 per month. Classification Administrative Analyst/Specialist - Exempt II Position Information The California State University, Office of the Chancellor, is seeking a Financial and Operations Specialist, SSIE to provide strategic recommendations and insights to maximize department resources and supports administrative operations of the department. This position leads, coordinates, administers, and analyzes the fiscal and budgetary policies and procedures for all managed budgets within SSIE with varying complex fund sources and constraints. This position is responsible for ensuring that all transactions follow CSUCO, state, federal, and private grantor fiscal policies, practices, and procedures. The incumbent also acts as a financial thought-partner with department colleagues leading programmatic work. The incumbent independently monitors expenditures; identifies and rectifies processing errors; reconciles budget journal activities ensures accurate expenditure of funds; and leads the annual budget request and allocation processes. The incumbent also serves as the administrative specialist for human resources policies and procedures for the department. Responsibilities Under the general direction of the Associate Vice Chancellor, Student Success and Inclusive Excellence , the Financial and Operations Specialist, SSIE will: Budget Management and Fiscal Practices - 60% -Manage the overall SSIE budget and ensure departments compliance with all applicable CSU and CSUCO policies and procedures, and provisions of funding sources. -Lead, coordinate, administer, analyze, and monitor all financial and business-related transactions for SSIE and reporting departments across funding sources. -Advise AVC and other department administration on financial strategy and planning. -Work with department and division administration on grant proposal preparation. -Plan, organize, and manage multiple activities associated with pre- and post-award fiscal administration to ensure compliance with grant requirements and CSU policies. -Administer and track allocations, proposal requests, contracts, purchase orders, invoices, procurement credit card, travel and other documentation required for proper fund expenditure and accounting -Coordinate, administer and analyze funding distributed to CSU campuses for professional and program development. -Review and analyze financial reports and reconcile financial transactions for SSIE accounts using Peoplesoft Financial system. -Reconcile accounts on a monthly basis and make appropriate corrections to ensure that the budgets are accurate and that expenditures are in compliance with fund sources’ policies, GAAP, laws, regulations, and restrictions of funds. Address issues of concern as needed. -Communicate regularly with the division of Academic and Student Affairs, and Business and Finance to ensure departments are in compliance with financial transaction policies and procedures. -Determine appropriate and effective methods/approaches to executing financial matters based on an analysis of existing policies, procedures, and regulations. -Prepare data and/or reports on fiscal matters for various agencies (Division, Chancellor’s Office, Grantors, other CSU stakeholders as needed). -Develop policies, forms, trainings and onboarding for department staff and grant PIs regarding fiscal management and accounting. -Develop knowledge of all provisions, laws, and policies of departmental funding sources (including attending CO trainings and disseminating as needed). -Coordinate, plan, and develop the budget process for departments, including annual budget requests, projections, and various budget analysis. Work with the Director of Operations on the preparation of the annual budget request process and submittal of quarterly budget and fiscal-year end projection reports. -Manage the fiscal operations and act as secondary Delegation of Authority (DOA) for all department financial transactions. Departmental Operations - 20% -Serve as the lead resource point person and provide guidance to SSIE management and reporting departments on CO fiscal, HR, and operational processes and policy. -Provide day-to-day support to department managers by analyzing and research methodologies to streamline efforts and improve day-to-day operational procedures and needs. Maintain excellent customer service practices. -Enhance department communication through sharing and documentations of office procedures. -Develop, establish, and lead SSIE procedures and systems for office personnel, including but not limited to electronic filing of financial and HR documents. -Work collaboratively with ASA Director of Operations on space management for SSIE and work with CO partners to ensure adequate technology and tools are in place. -Maintain inventory of technical equipment and conduct regular audits. -As needed, train and lead student assistant(s) work to ensure processes and policies are applied. Apprise supervisor of any complex issues with recommendations for a resolve. Human Resources Processes - 15% -Assist SSIE departments with the preparation of personnel documents, review them for accuracy and compliance with CO processes and procedures. -Coordinate and process HR-related paperwork for recruitment, separation, special consultant renewal and reclassification documents and maintain personnel files. -Conduct and process labor cost distribution and staffing cost analysis. -Maintain all personnel transactions for SSIE, including preparation of personnel transaction forms as needed and requested according to Division and CSU personnel policies and procedures. -Coordinate and prepare documentation for engagement of CSU campus faculty and staff in additional services and/or buyout. Other duties as assigned - 5% -Provide general assistance to division staff as needed for the effective and efficient operation of SSIE. -Serve as backup to other areas as assigned and or administrative staff as directed. -Provide general assistance with other department projects and support programs staff as directed. Qualifications This position requires: -A Bachelor’s degree from an accredited four-year university or equivalent combination of education and related experience is required to include a minimum of 4 years progressively responsible budgetary and administrative work experience involving study, analysis, and or evaluation leading to the development or improvement of administrative policies, procedures, practices, and programs -Professional budget experience required, including budget development, budget preparation and reconciliation, financial analysis, or related experience. -Excellent administrative management skills required -Expertise with state and CSUCO fiscal policies, practices and procedures -Advance knowledge in Peoplesoft systems -Excellent written and verbal communication skills and effective interpersonal skills required -Experience with working effectively with a diverse group of individuals and a multi-cultural environment (faculty, students, funders, administrators, program officers, CSU stakeholders) -Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and /or education backgrounds -Excellent organizational skills in a multi-tasking environment; excellent attention to detail -Ability to handle multiple tasks simultaneously and ability to prioritize tasks to ensure completion in a timely manner to meet deadlines -Ability to take initiative and independently plan, coordinate, and perform work in various situations, demonstrate flexibility and reliability where numerous and diverse demands are involved -Ability to exercise sound and professional judgement to determine treatment of exceptional circumstances and be able to make recommendations as appropriate -Ability to present information clearly and effectively, respond to inquiries from staff on a variety of policies and procedures, and determine the most appropriate method or approach to address a fiscal or administrative manner -Ability to work effectively and productively as part of a team through close collaboration with colleagues, build and maintain cooperative working relationships, and maintain a positive and respectful attitude -Ability to provide excellent customer service to the University community, vendors, and stakeholders, and doing so in a polite and timely fashion -Proficiency with computer applications including Microsoft Office is required -Ability to use a broad range of technology, systems, and software applications -Work independently, but willing to take directions and ask questions -Ability to address sensitive issues and push them through to resolution -Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University -Strong analysis and problem-solving skills -Independent evaluation and determination of workload priorities Preferred Qualifications -Experience in managing federal, private, and state grants. -General knowledge of governmental, non-profit, and GAAP and regulations, laws, and rules. Application Period Priority consideration will be given to candidates who apply by June 29, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 15 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Financial and Operations Specialist, Student Success and Inclusive Excellence (SSIE) . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,124 per month, commensurate with qualifications and experience. The salary range for this classification is $5,273 to $9,537 per month. Classification Administrative Analyst/Specialist - Exempt II Position Information The California State University, Office of the Chancellor, is seeking a Financial and Operations Specialist, SSIE to provide strategic recommendations and insights to maximize department resources and supports administrative operations of the department. This position leads, coordinates, administers, and analyzes the fiscal and budgetary policies and procedures for all managed budgets within SSIE with varying complex fund sources and constraints. This position is responsible for ensuring that all transactions follow CSUCO, state, federal, and private grantor fiscal policies, practices, and procedures. The incumbent also acts as a financial thought-partner with department colleagues leading programmatic work. The incumbent independently monitors expenditures; identifies and rectifies processing errors; reconciles budget journal activities ensures accurate expenditure of funds; and leads the annual budget request and allocation processes. The incumbent also serves as the administrative specialist for human resources policies and procedures for the department. Responsibilities Under the general direction of the Associate Vice Chancellor, Student Success and Inclusive Excellence , the Financial and Operations Specialist, SSIE will: Budget Management and Fiscal Practices - 60% -Manage the overall SSIE budget and ensure departments compliance with all applicable CSU and CSUCO policies and procedures, and provisions of funding sources. -Lead, coordinate, administer, analyze, and monitor all financial and business-related transactions for SSIE and reporting departments across funding sources. -Advise AVC and other department administration on financial strategy and planning. -Work with department and division administration on grant proposal preparation. -Plan, organize, and manage multiple activities associated with pre- and post-award fiscal administration to ensure compliance with grant requirements and CSU policies. -Administer and track allocations, proposal requests, contracts, purchase orders, invoices, procurement credit card, travel and other documentation required for proper fund expenditure and accounting -Coordinate, administer and analyze funding distributed to CSU campuses for professional and program development. -Review and analyze financial reports and reconcile financial transactions for SSIE accounts using Peoplesoft Financial system. -Reconcile accounts on a monthly basis and make appropriate corrections to ensure that the budgets are accurate and that expenditures are in compliance with fund sources’ policies, GAAP, laws, regulations, and restrictions of funds. Address issues of concern as needed. -Communicate regularly with the division of Academic and Student Affairs, and Business and Finance to ensure departments are in compliance with financial transaction policies and procedures. -Determine appropriate and effective methods/approaches to executing financial matters based on an analysis of existing policies, procedures, and regulations. -Prepare data and/or reports on fiscal matters for various agencies (Division, Chancellor’s Office, Grantors, other CSU stakeholders as needed). -Develop policies, forms, trainings and onboarding for department staff and grant PIs regarding fiscal management and accounting. -Develop knowledge of all provisions, laws, and policies of departmental funding sources (including attending CO trainings and disseminating as needed). -Coordinate, plan, and develop the budget process for departments, including annual budget requests, projections, and various budget analysis. Work with the Director of Operations on the preparation of the annual budget request process and submittal of quarterly budget and fiscal-year end projection reports. -Manage the fiscal operations and act as secondary Delegation of Authority (DOA) for all department financial transactions. Departmental Operations - 20% -Serve as the lead resource point person and provide guidance to SSIE management and reporting departments on CO fiscal, HR, and operational processes and policy. -Provide day-to-day support to department managers by analyzing and research methodologies to streamline efforts and improve day-to-day operational procedures and needs. Maintain excellent customer service practices. -Enhance department communication through sharing and documentations of office procedures. -Develop, establish, and lead SSIE procedures and systems for office personnel, including but not limited to electronic filing of financial and HR documents. -Work collaboratively with ASA Director of Operations on space management for SSIE and work with CO partners to ensure adequate technology and tools are in place. -Maintain inventory of technical equipment and conduct regular audits. -As needed, train and lead student assistant(s) work to ensure processes and policies are applied. Apprise supervisor of any complex issues with recommendations for a resolve. Human Resources Processes - 15% -Assist SSIE departments with the preparation of personnel documents, review them for accuracy and compliance with CO processes and procedures. -Coordinate and process HR-related paperwork for recruitment, separation, special consultant renewal and reclassification documents and maintain personnel files. -Conduct and process labor cost distribution and staffing cost analysis. -Maintain all personnel transactions for SSIE, including preparation of personnel transaction forms as needed and requested according to Division and CSU personnel policies and procedures. -Coordinate and prepare documentation for engagement of CSU campus faculty and staff in additional services and/or buyout. Other duties as assigned - 5% -Provide general assistance to division staff as needed for the effective and efficient operation of SSIE. -Serve as backup to other areas as assigned and or administrative staff as directed. -Provide general assistance with other department projects and support programs staff as directed. Qualifications This position requires: -A Bachelor’s degree from an accredited four-year university or equivalent combination of education and related experience is required to include a minimum of 4 years progressively responsible budgetary and administrative work experience involving study, analysis, and or evaluation leading to the development or improvement of administrative policies, procedures, practices, and programs -Professional budget experience required, including budget development, budget preparation and reconciliation, financial analysis, or related experience. -Excellent administrative management skills required -Expertise with state and CSUCO fiscal policies, practices and procedures -Advance knowledge in Peoplesoft systems -Excellent written and verbal communication skills and effective interpersonal skills required -Experience with working effectively with a diverse group of individuals and a multi-cultural environment (faculty, students, funders, administrators, program officers, CSU stakeholders) -Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and /or education backgrounds -Excellent organizational skills in a multi-tasking environment; excellent attention to detail -Ability to handle multiple tasks simultaneously and ability to prioritize tasks to ensure completion in a timely manner to meet deadlines -Ability to take initiative and independently plan, coordinate, and perform work in various situations, demonstrate flexibility and reliability where numerous and diverse demands are involved -Ability to exercise sound and professional judgement to determine treatment of exceptional circumstances and be able to make recommendations as appropriate -Ability to present information clearly and effectively, respond to inquiries from staff on a variety of policies and procedures, and determine the most appropriate method or approach to address a fiscal or administrative manner -Ability to work effectively and productively as part of a team through close collaboration with colleagues, build and maintain cooperative working relationships, and maintain a positive and respectful attitude -Ability to provide excellent customer service to the University community, vendors, and stakeholders, and doing so in a polite and timely fashion -Proficiency with computer applications including Microsoft Office is required -Ability to use a broad range of technology, systems, and software applications -Work independently, but willing to take directions and ask questions -Ability to address sensitive issues and push them through to resolution -Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University -Strong analysis and problem-solving skills -Independent evaluation and determination of workload priorities Preferred Qualifications -Experience in managing federal, private, and state grants. -General knowledge of governmental, non-profit, and GAAP and regulations, laws, and rules. Application Period Priority consideration will be given to candidates who apply by June 29, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 15 2023 Pacific Daylight Time Applications close: Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Somerville, Massachusetts, United States
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
MASSACHUSETTS TRIAL COURT
Peabody, Massachusetts, United States
Title: Probation Case Specialist Series - Peabody District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Peabody District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
MASSACHUSETTS TRIAL COURT
Orleans, Massachusetts, United States
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-23