Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Customer Service Specialist . The Human Resources Department is accepting applications for the temporary and part-time position of Customer Service Specialist in the Parks, Recreation & Libraries Department. DEFINITION To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program including customer service and administrative duties; and to provide other support duties as assigned . Examples of Duties Duties may include, but are not limited to, the following: Serve as first line of contact to external customers via telephone or in person ; refer customer s to appropriate staff and/or provide a variety of general information regarding City functions and services ; and explain department operating policies and procedures . Develop, maintain and archive a variety of files and records . Assist the public with reserving and renting City facilities; register customers for classes, programs and tours ; may participate in tours as required . Respond to letters and routine correspondence. Receive and process payments for a variety of services; handle cash; prepare deposits. Receive, review and process invoices, payment requests; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare an d process purchase requisitions. Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records. Review payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll. Track and register staff for training classes as needed. I ssue , receive, type and process various applications, per mits and other forms; apply departmental policies and procedures in determining completeness of applications ; calculate fees. Oversee the safe and proper operation of assigned facility and activities in the facility ; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted ; refer escalated issues to assigned supervisor or proper authorities. ; render first aid and CPR, if certified, as required . Complete written reports and records as required , organize and monitor equipment inventory or assigned facility. Know, understand and communicate department programs and services. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Identify and report any maintenance required on assigned facilities, equipment or materials. Oversee daily operations and events held at assigned facility, ensure cleanliness of restrooms and public areas; identify and report maintenance conditions affecting facility operation , equipment, materials and security. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required . Minimum Qualifications Knowledge of: Modern office equipment and procedures including use of a variety of software applications. Customer service principles and public relations techniques. English usage, spelling, grammar and punctuation. Business letter writing and report preparation. Basic accounting principles; financial record keeping and reporting. Ability to: Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations. Independently perform administrative and customer service duties in support of assigned department or program. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; intermittently set up booths, hang banners, move tables, chairs and carry supplies; and lift or carry weight of 45 pounds or less. Research, respond to and assist in the resolution of inquiries and complaints. Develop and maintain filing systems. Prepare correspondence, letters, memorandums and take meeting minutes. Prepare routine financial and operational reports. Use a personal computer and a variety of software applications. Plan and organize workload. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Accurately calculate fees and handle money. Use independent judgement and personal initiative. Know, understand, interpret and explain department and program policies and procedures. Experience and Training Experience: One season of experience in a position assisting in recreation facilities, recreation programs, customer service or a related field is desirable. AND Training: Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Mar 07, 2024
Temporary
Description YOUR FUTURE STARTS HERE ! Grow your career by joining the Parks, Recreation & Libraries team in the role of Customer Service Specialist . The Human Resources Department is accepting applications for the temporary and part-time position of Customer Service Specialist in the Parks, Recreation & Libraries Department. DEFINITION To perform a variety of duties related to the overall supervision and operations of a recreation facility or major program including customer service and administrative duties; and to provide other support duties as assigned . Examples of Duties Duties may include, but are not limited to, the following: Serve as first line of contact to external customers via telephone or in person ; refer customer s to appropriate staff and/or provide a variety of general information regarding City functions and services ; and explain department operating policies and procedures . Develop, maintain and archive a variety of files and records . Assist the public with reserving and renting City facilities; register customers for classes, programs and tours ; may participate in tours as required . Respond to letters and routine correspondence. Receive and process payments for a variety of services; handle cash; prepare deposits. Receive, review and process invoices, payment requests; track costs, ensuring proper coding; researches and resolves errors in orders received and invoices; prepare an d process purchase requisitions. Prepare, compile, tabulate and maintain data including databases, various documents and statistical and operational reports and records. Review payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll. Track and register staff for training classes as needed. I ssue , receive, type and process various applications, per mits and other forms; apply departmental policies and procedures in determining completeness of applications ; calculate fees. Oversee the safe and proper operation of assigned facility and activities in the facility ; ensure facility rules and safety guidelines are followed; maintain order with disruptive patrons and exercise crowd control when warranted ; refer escalated issues to assigned supervisor or proper authorities. ; render first aid and CPR, if certified, as required . Complete written reports and records as required , organize and monitor equipment inventory or assigned facility. Know, understand and communicate department programs and services. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Identify and report any maintenance required on assigned facilities, equipment or materials. Oversee daily operations and events held at assigned facility, ensure cleanliness of restrooms and public areas; identify and report maintenance conditions affecting facility operation , equipment, materials and security. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related work as required . Minimum Qualifications Knowledge of: Modern office equipment and procedures including use of a variety of software applications. Customer service principles and public relations techniques. English usage, spelling, grammar and punctuation. Business letter writing and report preparation. Basic accounting principles; financial record keeping and reporting. Ability to: Learn pertinent local State and Federal laws, codes, ordinances, City functions, policies, rules and regulations. Independently perform administrative and customer service duties in support of assigned department or program. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; intermittently set up booths, hang banners, move tables, chairs and carry supplies; and lift or carry weight of 45 pounds or less. Research, respond to and assist in the resolution of inquiries and complaints. Develop and maintain filing systems. Prepare correspondence, letters, memorandums and take meeting minutes. Prepare routine financial and operational reports. Use a personal computer and a variety of software applications. Plan and organize workload. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Accurately calculate fees and handle money. Use independent judgement and personal initiative. Know, understand, interpret and explain department and program policies and procedures. Experience and Training Experience: One season of experience in a position assisting in recreation facilities, recreation programs, customer service or a related field is desirable. AND Training: Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree. License or Certificate Possession of a valid California driver’s license by date of appointment. Supplemental Information Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Additional Information This recruitment is open continuously. The first review of applications will be completed on March 5, 2024. Applications submitted after this date will be screened as received . Minimum Qualifications ACCOUNTANT-AUDITOR I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND One (1) year of full-time experience performing accounting, auditing, or fiscal control duties. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND Two (2) years of full-time experience performing accounting, auditing, or fiscal control duties comparable to that of an Accountant-Auditor I with the County of Lake. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR SENIOR Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Bachelor’s degree in accounting, business administration, finance, economics, or a directly related field and four (4) years of full-time experience performing accounting, auditing, and/or fiscal control activities. Additional directly related education and/or experience may be substituted. Job Description ACCOUNTANT-AUDITOR I DEFINITION Under direct supervision, learns and performs a variety of accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of County fiscal records and financial transactions; learns and applies County fiscal policies, procedures, and systems; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Accountant-Auditor series. Incumbents perform routine accounting and auditing work requiring a general working knowledge of accounting principles and practices while learning to perform duties requiring greater complexity. This classification is used exclusively in the Auditor-Controller’s Office. The Accountant-Auditor I is distinguished from Accountant-Auditor II in that the latter is responsible for independently performing the full range of complex accounting, fiscal analysis, and auditing duties within the Auditor-Controller’s Office. The Accountant-Auditor series is distinguished from the Accountant series in that the incumbents are expected to perform accounting and auditing functions across vastly different governmental services, encompassing all departments within the County government. Positions in the Accountant-Auditor series are flexibly staffed. Incumbents may advance to the higher classifications after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no direct supervision over staff. May serve as a lead to technical and administrative support staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training as assigned. Serves as a liaison with other government agencies, auditors, and the public. Researches, interprets, and complies with all County accounting policies, generally accepted accounting principles, reporting requirements, and rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Adjusts entries, after verification, as requested in audit reports. Provides County staff with a variety of information regarding fiscal processes and procedures. Performs coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. May prepare annual County/department cost allocation plans. May assist with payroll functions, as needed. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Federal, state, and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and procedures related to budgetary preparation, control, and development. Auditing reconciliation principles and methods. Principles and practices of internal and external auditing. County and department policies and procedures. ACCOUNTANT-AUDITOR II DEFINITION Under direct supervision, performs a variety of accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of County fiscal records and financial transactions; interprets and applies County fiscal policies, procedures, and systems; provides lead direction, work coordination, and training for other staff, as assigned; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Accountant-Auditor series. Incumbents independently perform a variety of accounting and auditing work requiring substantial knowledge and background. Incumbents exercise discretion and judgment in the performance of duties. This classification is used exclusively in the Auditor-Controller’s Office. The Accountant-Auditor series is distinguished from the Accountant series in that the incumbents are expected to perform accounting and auditing functions across vastly different governmental services, encompassing all departments within the county government. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. May provide lead direction, work coordination, and training to technical staff, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs the complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training, as assigned. Serves as a liaison with other government agencies, auditors, and the public. Interprets and applies all county accounting policies, generally accepted accounting principles and all rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Adjusts entries, after verification, as requested in audit reports. Provides other County staff with a variety of information regarding fiscal processes and procedures. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. Performs some coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May prepare annual County/department cost allocation plans. May assist with payroll functions, as needed. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Federal, state, and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and practices of financial analysis, auditing, and reporting. Auditing reconciliation principles and methods. Principles and practices of internal and external auditing. County and department policies and procedures. Business arithmetic concepts. Customer service principles and techniques. Proper English spelling, grammar, and punctuation. Principles of lead direction, work coordination, and training. Written and oral communications skills. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction Ability to: Perform a variety of complex accounting, auditing, and financial transaction work. Understand and apply all applicable laws, codes, regulations, policies, and procedures. Analyze financial data and draw sound conclusions. Prepare, gather, organize, analyze, and present a variety of financial information and reports. Perform accurate arithmetic, financial, and statistical computations. Monitor and update fiscal records. Communicate effectively, both orally and in writing Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Deal tactfully and courteously with the public and other staff. Provide lead direction, work coordination, and training, as assigned. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND Two (2) years of full-time experience performing accounting, auditing, or fiscal control duties comparable to that of an Accountant-Auditor I with the County of Lake. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR SENIOR DEFINITION Under general direction, performs a variety of the most complex accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of county fiscal records and financial transactions; interprets and applies county fiscal policies and procedures; provides lead direction, work coordination and training for other staff; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the advanced-level class in the Accountant-Auditor series. Incumbents are assigned exclusively to the Auditor-Controller’s Office. Incumbents have a greater degree of independence and lead work responsibility than individuals assigned to the lower-level classes. Incumbents are distinguished by their responsibility for conducting a variety of the most complex accounting and auditing work requiring substantial knowledge and background. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management staff, depending on areas of work assignments. Provides lead direction, work coordination, and training, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs the most complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training, as assigned. Serves as a liaison with other government agencies, auditors, and the public. Interprets and applies all county accounting policies, generally accepted accounting principles and all rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Performs adjusting entries, after verification, as requested in audit reports. Provides other county staff with a variety of information regarding fiscal processes and procedures. Performs some coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May prepare annual county/department cost allocation plans. May assist with payroll functions, as needed. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. Performs related duties as assigned. QUALIFICATIONS Knowledge of: Federal, state and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and practices of financial analysis, auditing, and reporting. County and department policies and procedures. Business arithmetic concepts. Customer service principles and techniques. Applicable business equipment, databases, and software applications, as assigned. Proper English spelling, grammar, and punctuation. Principles of lead direction, work coordination, and training. Ability to: Provide lead direction, work coordination, and training, as assigned. Perform a variety of the most complex accounting, auditing, and financial transaction work. Analyze, interpret, and apply Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB). Analyze financial data and draw sound conclusions. Prepare, gather, organize, analyze, and present a variety of financial information and reports. Perform accurate arithmetic, financial, and statistical computations. Monitor and update fiscal records. Communicate effectively. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Deal tactfully and courteously with the public and other staff. Constantly demonstrate cooperative behavior with colleagues, supervisors, customers, and clients. Utilize a computer, relevant software applications, and/or other equipment as assigned. Provide lead direction, work coordination, and training, as assigned. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Bachelor’s degree in accounting, business administration, finance, economics, or a directly related field and four (4) years of full-time experience performing accounting, auditing, and/or fiscal control activities. Additional directly related education and/or experience may be substituted. WORKING CONDITIONS, ADA AND OTHER REQUIREMENTS The County of Lake is The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Positions in this class may require local and statewide travel as necessary. Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Additional Information This recruitment is open continuously. The first review of applications will be completed on March 5, 2024. Applications submitted after this date will be screened as received . Minimum Qualifications ACCOUNTANT-AUDITOR I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND One (1) year of full-time experience performing accounting, auditing, or fiscal control duties. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND Two (2) years of full-time experience performing accounting, auditing, or fiscal control duties comparable to that of an Accountant-Auditor I with the County of Lake. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR SENIOR Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Bachelor’s degree in accounting, business administration, finance, economics, or a directly related field and four (4) years of full-time experience performing accounting, auditing, and/or fiscal control activities. Additional directly related education and/or experience may be substituted. Job Description ACCOUNTANT-AUDITOR I DEFINITION Under direct supervision, learns and performs a variety of accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of County fiscal records and financial transactions; learns and applies County fiscal policies, procedures, and systems; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Accountant-Auditor series. Incumbents perform routine accounting and auditing work requiring a general working knowledge of accounting principles and practices while learning to perform duties requiring greater complexity. This classification is used exclusively in the Auditor-Controller’s Office. The Accountant-Auditor I is distinguished from Accountant-Auditor II in that the latter is responsible for independently performing the full range of complex accounting, fiscal analysis, and auditing duties within the Auditor-Controller’s Office. The Accountant-Auditor series is distinguished from the Accountant series in that the incumbents are expected to perform accounting and auditing functions across vastly different governmental services, encompassing all departments within the County government. Positions in the Accountant-Auditor series are flexibly staffed. Incumbents may advance to the higher classifications after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no direct supervision over staff. May serve as a lead to technical and administrative support staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training as assigned. Serves as a liaison with other government agencies, auditors, and the public. Researches, interprets, and complies with all County accounting policies, generally accepted accounting principles, reporting requirements, and rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Adjusts entries, after verification, as requested in audit reports. Provides County staff with a variety of information regarding fiscal processes and procedures. Performs coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. May prepare annual County/department cost allocation plans. May assist with payroll functions, as needed. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Federal, state, and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and procedures related to budgetary preparation, control, and development. Auditing reconciliation principles and methods. Principles and practices of internal and external auditing. County and department policies and procedures. ACCOUNTANT-AUDITOR II DEFINITION Under direct supervision, performs a variety of accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of County fiscal records and financial transactions; interprets and applies County fiscal policies, procedures, and systems; provides lead direction, work coordination, and training for other staff, as assigned; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Accountant-Auditor series. Incumbents independently perform a variety of accounting and auditing work requiring substantial knowledge and background. Incumbents exercise discretion and judgment in the performance of duties. This classification is used exclusively in the Auditor-Controller’s Office. The Accountant-Auditor series is distinguished from the Accountant series in that the incumbents are expected to perform accounting and auditing functions across vastly different governmental services, encompassing all departments within the county government. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. May provide lead direction, work coordination, and training to technical staff, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs the complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training, as assigned. Serves as a liaison with other government agencies, auditors, and the public. Interprets and applies all county accounting policies, generally accepted accounting principles and all rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Adjusts entries, after verification, as requested in audit reports. Provides other County staff with a variety of information regarding fiscal processes and procedures. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. Performs some coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May prepare annual County/department cost allocation plans. May assist with payroll functions, as needed. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Federal, state, and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and practices of financial analysis, auditing, and reporting. Auditing reconciliation principles and methods. Principles and practices of internal and external auditing. County and department policies and procedures. Business arithmetic concepts. Customer service principles and techniques. Proper English spelling, grammar, and punctuation. Principles of lead direction, work coordination, and training. Written and oral communications skills. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction Ability to: Perform a variety of complex accounting, auditing, and financial transaction work. Understand and apply all applicable laws, codes, regulations, policies, and procedures. Analyze financial data and draw sound conclusions. Prepare, gather, organize, analyze, and present a variety of financial information and reports. Perform accurate arithmetic, financial, and statistical computations. Monitor and update fiscal records. Communicate effectively, both orally and in writing Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Deal tactfully and courteously with the public and other staff. Provide lead direction, work coordination, and training, as assigned. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND Two (2) years of full-time experience performing accounting, auditing, or fiscal control duties comparable to that of an Accountant-Auditor I with the County of Lake. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR SENIOR DEFINITION Under general direction, performs a variety of the most complex accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of county fiscal records and financial transactions; interprets and applies county fiscal policies and procedures; provides lead direction, work coordination and training for other staff; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the advanced-level class in the Accountant-Auditor series. Incumbents are assigned exclusively to the Auditor-Controller’s Office. Incumbents have a greater degree of independence and lead work responsibility than individuals assigned to the lower-level classes. Incumbents are distinguished by their responsibility for conducting a variety of the most complex accounting and auditing work requiring substantial knowledge and background. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management staff, depending on areas of work assignments. Provides lead direction, work coordination, and training, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs the most complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training, as assigned. Serves as a liaison with other government agencies, auditors, and the public. Interprets and applies all county accounting policies, generally accepted accounting principles and all rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Performs adjusting entries, after verification, as requested in audit reports. Provides other county staff with a variety of information regarding fiscal processes and procedures. Performs some coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May prepare annual county/department cost allocation plans. May assist with payroll functions, as needed. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. Performs related duties as assigned. QUALIFICATIONS Knowledge of: Federal, state and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and practices of financial analysis, auditing, and reporting. County and department policies and procedures. Business arithmetic concepts. Customer service principles and techniques. Applicable business equipment, databases, and software applications, as assigned. Proper English spelling, grammar, and punctuation. Principles of lead direction, work coordination, and training. Ability to: Provide lead direction, work coordination, and training, as assigned. Perform a variety of the most complex accounting, auditing, and financial transaction work. Analyze, interpret, and apply Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB). Analyze financial data and draw sound conclusions. Prepare, gather, organize, analyze, and present a variety of financial information and reports. Perform accurate arithmetic, financial, and statistical computations. Monitor and update fiscal records. Communicate effectively. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Deal tactfully and courteously with the public and other staff. Constantly demonstrate cooperative behavior with colleagues, supervisors, customers, and clients. Utilize a computer, relevant software applications, and/or other equipment as assigned. Provide lead direction, work coordination, and training, as assigned. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Bachelor’s degree in accounting, business administration, finance, economics, or a directly related field and four (4) years of full-time experience performing accounting, auditing, and/or fiscal control activities. Additional directly related education and/or experience may be substituted. WORKING CONDITIONS, ADA AND OTHER REQUIREMENTS The County of Lake is The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Positions in this class may require local and statewide travel as necessary. Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: Continuous
Description Join the City of Roseville team as a Sports Official/Scorer I/II or the Adult Sports Division! The Human Resources Department is accepting applications for the temporary and part-time position of Sports Official/Scorer I/II in the Parks, Recreation & Libraries Department in the Adult Sports Division. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. The normal work schedule days and times that a person may be scheduled include Sundays between the hours of 2pm - 11pm, and weekdays between the hours of 5pm - 11pm. PERS retired annuitants are not eligible to apply. This position is located at Mahany and Maidu Regional Parks, along with various other City/school facilities . The City of Roseville Adult Sports Division offers leagues and drop-in play for adults in the following sports: soccer, softball, flag football, volleyball and basketball. This position would require staff to scorekeep and/or monitor Adult Sports leagues and programs in the evening. For more information, please visit the Roseville Adult Sports webpage at www.rosevillesports.com . The City of Roseville promotes a no smoking atmosphere. Examples of Duties Duties may include, but are not limited to, the following: Sports Official/Scorer I Maintain discipline, fair play, courtesy, self-control and congenial relations with coaches, players and spectators during sporting events. Ensure that game courts, fields and equipment are in proper and safe playing condition. Prepare and maintain accurate and up-to-date records. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. Sports Official/Scorer II In addition to the essential duties for Sports Official/Scorer I: Inspect assigned recreation facilities and/or equipment and recommend any necessary repair or maintenance work and supply needs. Assist with supervision of assigned temporary staff; train and monitor staff relative to assigned duties. Minimum Qualifications Sports Official/Scorer I: Knowledge of : Basic knowledge of scoring techniques in seasonal sports. Game rules in a variety of sports such as basketball, softball, volleyball, soccer and football. Officiating techniques and methods of refereeing disputes. Principles and practices of basic arithmetic. Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Principles and techniques of first aid and CPR. Ability to : On a continuous basis, know and understand all aspects of the game; observe game in progress; run, walk, stand, twist and reach while officiating; throw the ball to game participants; blow whistle at appropriate times; observe good safety practices. Intermittently, lift, carry or move sports equipment of 20 pounds or less. Follow oral and written instructions. Keep legible and accurate records. Interpret policies and procedures. Read and write at a level necessary for successful job performance. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Understand and carry out written and oral directions. Work outdoors in a variety of weather conditions. Communicate tactfully with customers. Communicate effectively and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Sports Official/Scorer Level II In addition to the knowledge and ability qualifications of Sports Official/Scorer I: Ability to supervise, train, and evaluate assigned temporary staff and volunteers. Experience and Training - Sports Official/Scorer I Experience : Experience playing, scoring and/or officiating team sports. AND Training : Equivalent to the completion of the tenth (10th) grade and sixteen (16) years of age. License or Certificate Possession of a valid California driver license by date of appointment. Possession of CPR and First Aid certificates within six (6) months of hire. Experience and Training - Sports Official/Scorer II Experience : One season of experience in subject area. AND Training : Equivalent to the completion of the tenth (10th) grade and sixteen (16) years of age. License or Certificate Possession of a valid California driver license by date of appointment. Possession of CPR and First Aid certificates within six (6) months of hire. Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570. Supplemental Information The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. ADDITIONAL INFORMATION: Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. SELECTION PROCESS Applications will be screened by the Human Resources Department for minimum qualifications. Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Apr 26, 2024
Temporary
Description Join the City of Roseville team as a Sports Official/Scorer I/II or the Adult Sports Division! The Human Resources Department is accepting applications for the temporary and part-time position of Sports Official/Scorer I/II in the Parks, Recreation & Libraries Department in the Adult Sports Division. This is a year-round position and is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year. The normal work schedule days and times that a person may be scheduled include Sundays between the hours of 2pm - 11pm, and weekdays between the hours of 5pm - 11pm. PERS retired annuitants are not eligible to apply. This position is located at Mahany and Maidu Regional Parks, along with various other City/school facilities . The City of Roseville Adult Sports Division offers leagues and drop-in play for adults in the following sports: soccer, softball, flag football, volleyball and basketball. This position would require staff to scorekeep and/or monitor Adult Sports leagues and programs in the evening. For more information, please visit the Roseville Adult Sports webpage at www.rosevillesports.com . The City of Roseville promotes a no smoking atmosphere. Examples of Duties Duties may include, but are not limited to, the following: Sports Official/Scorer I Maintain discipline, fair play, courtesy, self-control and congenial relations with coaches, players and spectators during sporting events. Ensure that game courts, fields and equipment are in proper and safe playing condition. Prepare and maintain accurate and up-to-date records. Promote and enforce safety procedures; render first aid and CPR, if certified, as required. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. Sports Official/Scorer II In addition to the essential duties for Sports Official/Scorer I: Inspect assigned recreation facilities and/or equipment and recommend any necessary repair or maintenance work and supply needs. Assist with supervision of assigned temporary staff; train and monitor staff relative to assigned duties. Minimum Qualifications Sports Official/Scorer I: Knowledge of : Basic knowledge of scoring techniques in seasonal sports. Game rules in a variety of sports such as basketball, softball, volleyball, soccer and football. Officiating techniques and methods of refereeing disputes. Principles and practices of basic arithmetic. Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication. Principles and techniques of first aid and CPR. Ability to : On a continuous basis, know and understand all aspects of the game; observe game in progress; run, walk, stand, twist and reach while officiating; throw the ball to game participants; blow whistle at appropriate times; observe good safety practices. Intermittently, lift, carry or move sports equipment of 20 pounds or less. Follow oral and written instructions. Keep legible and accurate records. Interpret policies and procedures. Read and write at a level necessary for successful job performance. Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem solving methods. Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified. Understand and carry out written and oral directions. Work outdoors in a variety of weather conditions. Communicate tactfully with customers. Communicate effectively and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Sports Official/Scorer Level II In addition to the knowledge and ability qualifications of Sports Official/Scorer I: Ability to supervise, train, and evaluate assigned temporary staff and volunteers. Experience and Training - Sports Official/Scorer I Experience : Experience playing, scoring and/or officiating team sports. AND Training : Equivalent to the completion of the tenth (10th) grade and sixteen (16) years of age. License or Certificate Possession of a valid California driver license by date of appointment. Possession of CPR and First Aid certificates within six (6) months of hire. Experience and Training - Sports Official/Scorer II Experience : One season of experience in subject area. AND Training : Equivalent to the completion of the tenth (10th) grade and sixteen (16) years of age. License or Certificate Possession of a valid California driver license by date of appointment. Possession of CPR and First Aid certificates within six (6) months of hire. Note: Minors may have preclusions or restrictions in duties assigned and licenses required pursuant to 29 CFR § 570. Supplemental Information The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. ADDITIONAL INFORMATION: Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. SELECTION PROCESS Applications will be screened by the Human Resources Department for minimum qualifications. Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 21, 2023 through December 5, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to alarms and other calls for service Write police reports Respond to alarms from theft detection devices Provide information to patrons coming to the library Create a professional atmosphere that both comforts patrons and deters criminal activity Monitor Closed Circuit Television surveillance system Monitor Integrated Security System and Alarms Monitor Elevator Command Computer System Operate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations Ability to understand and apply local, state, and federal laws. Knowledge of or the ability to learn to use, applicable public safety related equipment and systems. Ability to prepare clear and concise reports. Strong written and oral communication skills. Ability to deal tactfully and effectively with a wide range of people. Ability to act calmly and rationally in emergency situations. Ability to understand and operate a computer card key badging station. Ability to understand and operate an InfoGraphics Alarms system. Ability to learn Police 10 code. Ability to use handheld radio communication system. Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Excellent customer service skills. Ability to act calmly and rationally in emergency situations. Ability to monitor CCTV screens for extended periods. Must possess a valid California Driver’s license. Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experience Library Security experience Customer Service experience Strong written communication skills Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: November 21, 2023 through December 5, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Nov 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary *This is a part-time benefited position with rotating work hours, including weekends and evenings.* The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 11, 2023 through January 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 11 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary *This is a part-time benefited position with rotating work hours, including weekends and evenings.* The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $2,199/month (Part-Time) Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 11, 2023 through January 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 11 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 21, 2023 through January 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Housing Community Service Officer reports to the Police Lieutenant and receives direction from the Lead Housing Community Service Officer. The Housing Community Service Officer is responsible for providing a safe and secure environment for the residents, guests, staff, and facilities of University Housing Services. The Housing Community Service Officer assists with providing public safety services for the SJSU residence community that houses approximately 4200 students, staff and families in two apartment buildings and four residence halls. Key Responsibilities Perform foot patrol of the Housing buildings and grounds Address Housing concerns as directed by University Housing Services Staff and University Police Encourage compliance with Housing policies Report suspected hazards and criminal behavior Provide assistance to patrons and staff as requested Respond to calls for services Checks-in regularly with Building Desk during shift Go on rounds with a building RA on Duty team on a rotating basis Serve as a police escort to residents Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles Utilize the access card system to obtain information regarding resident entry and building access Utilize Closed Circuit Television surveillance system Monitor and Fire Safety Systems and Alarms Enter requests into TMA system regarding maintenance, facilities and security related issues Respond to alarms and emergency situations Assist University housing staff and University Police with crisis response as appropriate Serve on University Housing Services emergency preparedness and crisis response team Submit reports and provide updates regarding incidents Produce and enter reports into Maxient as needed Participate in regular meetings with Housing leadership team After appointment, Housing Community Service Officers must successfully complete the appropriate training program designed by the University Police Department. The Housing Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. The work environment is a multi-story building, exterior walkways, and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulations Ability to understand and apply local, state and federal laws Knowledge of, or ability to learn to use, applicable public safety equipment and systems Ability to prepare clear and concise reports Excellent oral and written communication skills Ability to act calmly and rationally in emergency situations Ability to understand and operate a computer card key access station Ability to understand and operate fire safety and alarms systems Ability to learn Police 10 code Excellent customer service skills Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment. Ability to monitor/access CCTV screens Ability to possess a valid California Driver’s license Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or Equivalent Valid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six months previous police/security/military law enforcement training and/or experience Experience working in a residential setting Customer Service Experience Experience working with student populations Compensation Classification: Community Service Specialist I Anticipated Hiring Range: $4,398/month Hiring Range: $3,338/month - $4,816/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 21, 2023 through January 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is technically skilled work in the operation and maintenance of a 9.8 MGD Class A Wastewater Treatment Facility (WWTF) along with a 10 MGD Reclaimed Water Treatment Facility (WTF). This position requires independent working abilities on an assigned shift and will be required to be on a rotating shift. The facility is staffed 24 hours per day, seven (7) days a week. The operator must demonstrate flexibility, and be willing to accommodate changes in the work schedule as required, to provide vacation and general leave coverage for coworkers. The Plant Operator will receive training and instruction to learn the essential functions of a Plant Operator I - IV. This is a safety sensitive position. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. Starting position and pay for Plant Operators is also dependent on the applicant’s current State of Colorado Wastewater Plant Operator’s Certificate, as follows: Class D License: Plant Operator I ($57,866 - $74,048) Class C License: Plant Operator II ($62,213 - $79,602) Class B License: Plant Operator III ($66,872 - $85,571) Class A License: Plant Operator IV ($71,885 - $92,019) Enjoy a significant $2000 bonus upon hiring! To maximize this opportunity, we require a commitment of 12 months in the role. This bonus reflects our mutual dedication to building a strong, long-term partnership. Join us in maintaining exceptional water quality while reaping the benefits of this rewarding incentive. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the goals of the Public Works and Utilities Department, which maintains and enhances the safety and well-being of the community by providing exceptional water and wastewater service and maintaining the city’s extensive network of street infrastructure. The department continuously strives to meet the needs of the community by constantly focusing on customer service, efficient and effective utilization of resources, safety, innovation, and teamwork. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of general mechanical, hydraulic, and scientific principles used in municipal wastewater treatment Perform thorough daily operator walk-through inspections of both treatment facilities to detect problems with equipment Collect and analyze daily plant samples for process control, and record all data and notes in operator log Demonstrate proper use and maintenance of tools and equipment Demonstrate knowledge of SCADA, Word, Excel, Outlook, CityWorks, and other data management and workflow tracking platforms Establish and maintain effective working relationships with coworkers, citizens, and other City employees Demonstrate ability to work with minimal supervision, as well as the ability to follow written and oral instructions Demonstrate ability to work independently on all rotating shifts, which include nights, weekdays, weekends, holidays, and on-call as required Demonstrate safe work habits, and a willingness to follow all department and City policies Demonstrate thorough understanding of all current wastewater regulations, reclaimed water regulations, as well as discharge permit requirements of Big Dry Creek WWTF and Notice of Authorization requirements of the Reclaimed WTF JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Operate a wastewater treatment facility and a reclaimed water treatment facility on a rotating shift basis, and conduct periodic checks of processes, mechanical equipment, and reclaimed water distribution system, including: Preliminary treatment, secondary treatment, solids handling, side-stream flows and internal recycle flows Pumps, pipes, hoses, reactors, electrical equipment, actuators, samplers, controllers, meters, probes, chemical systems, blowers, GBT’s, centrifuges, metering tanks, level transducers, UV system, air handling units, and other process equipment SCADA system, operator log sheets, lab data sheets, flow charts, trends, emergency response plans, and maintenance records Stormwater infrastructure, irrigation systems, emergency backup systems Process control tests to ensure plant compliance, check plant health, and maintain operational performance All other equipment or monitoring requirements related to health, safety, and regulatory compliance with EPA and CDPHE 2. Use microscopic examinations of the secondary treatment at regular intervals to evaluate biological conditions in the system, as it relates to: Biochemistry/data interpretation, process control adjustments, maintenance planning and execution Troubleshooting and remediation of plant upsets Microbiology identification, inventory, and tracking 3. The operator must also monitor the reclaimed water treatment and distribution system, including: Adjustments to the system as the flow demand increases or decreases Control valve modulation to meet operating conditions as well as fulfill water orders Production, chemical dosing, and sand filter adjustments based on water quality analysis 4. Driving is essential for this position; must possess a valid driver’s license and maintain a safe driving record 5. Maintains regular and punctual attendance Other Duties and Responsibilities 1. Cleans and maintains assigned plant areas on a continuing basis 2. Addresses public questions and concerns 3. Operates sludge conditioning equipment as needed 4. Utilizes required personal protective equipment and safety apparatus Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Graduation from high school or completion of GED Two (2) years of experience in Wastewater Plant Operation or related field Class D Colorado Wastewater Plant Operator’s certification or higher Must possess a valid driver’s license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Safety sensitive positions are subject to random drug and alcohol testing Preferred : Class C, B, or A Colorado Wastewater Plant Operator’s certificate Experience in activated sludge type treatment system, specifically Biological Nutrient Removal CPR/first aid knowledge Minimum three (3) years of experience in water/wastewater College coursework or degree in watershed science, environmental science, biology, chemistry, or closely related field of study Incumbent will progress from Plant Operator I-IV upon the receipt of proper Colorado Wastewater Plant Operator’s certification, as follows: Class D: Plant Operator I Class C: Plant Operator II Class B: Plant Operator III Class A: Plant Operator IV Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position is physical in nature and requires sufficient physical stamina and strength to: Constantly sit, stand and walk through a multilevel water/wastewater treatment facility Occasionally squat, bend and kneel to perform inspections and repairs; Occasionally crawl through confined spaces, climb ladders up to forty (40) feet and balance at various heights; Occasionally reach overhead and below shoulder to perform inspections and repairs; Frequent twisting to operate valves and move equipment Frequent light/firm grasp, fine manipulation and handling to perform daily office tasks and equipment repair and maintenance Frequent step up/down and actuate mechanism to safely enter, exit and operate vehicles and equipment Normal near and far acuity and hearing are needed to identify potential mechanical problems and hazards Constantly lift and carry twenty (20) pounds 200 yards to move supplies and equipment to work area; occasionally lift and carry up to 100 pounds up to ten (10) feet to move chemical bags and other supplies to work area; occasionally push/pull up to 120 pounds with the use of a dolly or pallet jacks to store chemicals and heavier equipment WORKING CONDITIONS Work is constantly performed indoors and outdoors with occasional exposure to extreme temperatures during a mandatory twelve-hour shift. While performing the duties of this job, the employee works near moving mechanical parts and high-speed rotating equipment; work can be performed in high and precarious places with exposure to wet or humid conditions, fumes or airborne particles, must be able to pass a respirator fit-test. Operators are required to work in confined spaces as required. Required Materials and Equipment May operate light equipment and machinery used in Wastewater Treatment operations, such as: forklifts, dump buckets, pallet jacks, sampling boats, snowplows, lab equipment, sludge pumps, centrifugal air blowers, influent pumps, general shop equipment, air compressors, welders, hydraulic pump units, two-way radios, cellular phones and chlorine feeders. Personal computers and keyboards, telephones, adding machines, and other basic office equipment. PRE-EMPLOYMENT REQUIREMENTS Background check including employment references, criminal history and driving record review Drug screen Physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 5/20/2024 8:30 AM Mountain
May 07, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is technically skilled work in the operation and maintenance of a 9.8 MGD Class A Wastewater Treatment Facility (WWTF) along with a 10 MGD Reclaimed Water Treatment Facility (WTF). This position requires independent working abilities on an assigned shift and will be required to be on a rotating shift. The facility is staffed 24 hours per day, seven (7) days a week. The operator must demonstrate flexibility, and be willing to accommodate changes in the work schedule as required, to provide vacation and general leave coverage for coworkers. The Plant Operator will receive training and instruction to learn the essential functions of a Plant Operator I - IV. This is a safety sensitive position. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. Starting position and pay for Plant Operators is also dependent on the applicant’s current State of Colorado Wastewater Plant Operator’s Certificate, as follows: Class D License: Plant Operator I ($57,866 - $74,048) Class C License: Plant Operator II ($62,213 - $79,602) Class B License: Plant Operator III ($66,872 - $85,571) Class A License: Plant Operator IV ($71,885 - $92,019) Enjoy a significant $2000 bonus upon hiring! To maximize this opportunity, we require a commitment of 12 months in the role. This bonus reflects our mutual dedication to building a strong, long-term partnership. Join us in maintaining exceptional water quality while reaping the benefits of this rewarding incentive. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the goals of the Public Works and Utilities Department, which maintains and enhances the safety and well-being of the community by providing exceptional water and wastewater service and maintaining the city’s extensive network of street infrastructure. The department continuously strives to meet the needs of the community by constantly focusing on customer service, efficient and effective utilization of resources, safety, innovation, and teamwork. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of general mechanical, hydraulic, and scientific principles used in municipal wastewater treatment Perform thorough daily operator walk-through inspections of both treatment facilities to detect problems with equipment Collect and analyze daily plant samples for process control, and record all data and notes in operator log Demonstrate proper use and maintenance of tools and equipment Demonstrate knowledge of SCADA, Word, Excel, Outlook, CityWorks, and other data management and workflow tracking platforms Establish and maintain effective working relationships with coworkers, citizens, and other City employees Demonstrate ability to work with minimal supervision, as well as the ability to follow written and oral instructions Demonstrate ability to work independently on all rotating shifts, which include nights, weekdays, weekends, holidays, and on-call as required Demonstrate safe work habits, and a willingness to follow all department and City policies Demonstrate thorough understanding of all current wastewater regulations, reclaimed water regulations, as well as discharge permit requirements of Big Dry Creek WWTF and Notice of Authorization requirements of the Reclaimed WTF JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Operate a wastewater treatment facility and a reclaimed water treatment facility on a rotating shift basis, and conduct periodic checks of processes, mechanical equipment, and reclaimed water distribution system, including: Preliminary treatment, secondary treatment, solids handling, side-stream flows and internal recycle flows Pumps, pipes, hoses, reactors, electrical equipment, actuators, samplers, controllers, meters, probes, chemical systems, blowers, GBT’s, centrifuges, metering tanks, level transducers, UV system, air handling units, and other process equipment SCADA system, operator log sheets, lab data sheets, flow charts, trends, emergency response plans, and maintenance records Stormwater infrastructure, irrigation systems, emergency backup systems Process control tests to ensure plant compliance, check plant health, and maintain operational performance All other equipment or monitoring requirements related to health, safety, and regulatory compliance with EPA and CDPHE 2. Use microscopic examinations of the secondary treatment at regular intervals to evaluate biological conditions in the system, as it relates to: Biochemistry/data interpretation, process control adjustments, maintenance planning and execution Troubleshooting and remediation of plant upsets Microbiology identification, inventory, and tracking 3. The operator must also monitor the reclaimed water treatment and distribution system, including: Adjustments to the system as the flow demand increases or decreases Control valve modulation to meet operating conditions as well as fulfill water orders Production, chemical dosing, and sand filter adjustments based on water quality analysis 4. Driving is essential for this position; must possess a valid driver’s license and maintain a safe driving record 5. Maintains regular and punctual attendance Other Duties and Responsibilities 1. Cleans and maintains assigned plant areas on a continuing basis 2. Addresses public questions and concerns 3. Operates sludge conditioning equipment as needed 4. Utilizes required personal protective equipment and safety apparatus Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Graduation from high school or completion of GED Two (2) years of experience in Wastewater Plant Operation or related field Class D Colorado Wastewater Plant Operator’s certification or higher Must possess a valid driver’s license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Safety sensitive positions are subject to random drug and alcohol testing Preferred : Class C, B, or A Colorado Wastewater Plant Operator’s certificate Experience in activated sludge type treatment system, specifically Biological Nutrient Removal CPR/first aid knowledge Minimum three (3) years of experience in water/wastewater College coursework or degree in watershed science, environmental science, biology, chemistry, or closely related field of study Incumbent will progress from Plant Operator I-IV upon the receipt of proper Colorado Wastewater Plant Operator’s certification, as follows: Class D: Plant Operator I Class C: Plant Operator II Class B: Plant Operator III Class A: Plant Operator IV Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position is physical in nature and requires sufficient physical stamina and strength to: Constantly sit, stand and walk through a multilevel water/wastewater treatment facility Occasionally squat, bend and kneel to perform inspections and repairs; Occasionally crawl through confined spaces, climb ladders up to forty (40) feet and balance at various heights; Occasionally reach overhead and below shoulder to perform inspections and repairs; Frequent twisting to operate valves and move equipment Frequent light/firm grasp, fine manipulation and handling to perform daily office tasks and equipment repair and maintenance Frequent step up/down and actuate mechanism to safely enter, exit and operate vehicles and equipment Normal near and far acuity and hearing are needed to identify potential mechanical problems and hazards Constantly lift and carry twenty (20) pounds 200 yards to move supplies and equipment to work area; occasionally lift and carry up to 100 pounds up to ten (10) feet to move chemical bags and other supplies to work area; occasionally push/pull up to 120 pounds with the use of a dolly or pallet jacks to store chemicals and heavier equipment WORKING CONDITIONS Work is constantly performed indoors and outdoors with occasional exposure to extreme temperatures during a mandatory twelve-hour shift. While performing the duties of this job, the employee works near moving mechanical parts and high-speed rotating equipment; work can be performed in high and precarious places with exposure to wet or humid conditions, fumes or airborne particles, must be able to pass a respirator fit-test. Operators are required to work in confined spaces as required. Required Materials and Equipment May operate light equipment and machinery used in Wastewater Treatment operations, such as: forklifts, dump buckets, pallet jacks, sampling boats, snowplows, lab equipment, sludge pumps, centrifugal air blowers, influent pumps, general shop equipment, air compressors, welders, hydraulic pump units, two-way radios, cellular phones and chlorine feeders. Personal computers and keyboards, telephones, adding machines, and other basic office equipment. PRE-EMPLOYMENT REQUIREMENTS Background check including employment references, criminal history and driving record review Drug screen Physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 5/20/2024 8:30 AM Mountain
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W4227N When to Submit Your Application: The application filing period will begin on October 31, 2022, at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. No out-of-class experience will be accepted. Type of Recruitment: Open Competitive Job Opportunity This announcement is being reposted to re-open the filing period, revise benefits section, license information, physical class and include COVID-19 vaccination information. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $873 million and 2,183 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity We are pursuing qualified candidates to fill Contract Monitor positions in the Custodial & Landscaping Division. You will be responsible for making daily inspections of County sites to ensure contractors are providing services in accordance with contract terms. You must have the ability to communicate effectively in writing, to prepare inspection reports, and document deficiencies. Essential Job Functions Position Responsibilities: Monitors, audits and evaluates services provided by the contractors. Participate in the Request for proposal (RFP) for additional or new services Conducts on-site inspections of services provided by contractors. Use the proper applications and methods to submit the inspection reports. Ensures that contractors' staff are properly supervised; are in possession of mandated certifications, and are performing required duties. Investigates any potential problem areas and recommends resolutions. Ensures that required paperwork is completed correctly and in a timely manner. Ensures that contractors are responsive in providing the appropriate kind and level of service specified in the contract agreement. Prepares and submits reports on contractor performance which include detailed descriptions of instances in which contract terms are violated and corrective action taken. Process discrepancy reports in case if the corrective action is not completed. Contacts contractor representatives to correct violations of contract terms. Performs other work-related duties, as assigned. Requirements Requirements to Qualify: Two years' experience providing custodial services at the level of Los Angeles County's class of Custodian Supervisor.* -OR- Two years' experience monitoring, auditing and evaluating services provided by contractors to governmental agencies. *In the County of Los Angeles, experience at the level of Custodian Supervisor is defined as supervising a crew of custodians or other workers maintaining the cleanliness and appearance of County Offices, hospitals, health and correctional facilities, institutions, and buildings. License: A valid California Class C Driver License is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with specific duties of the job. License must not be currently suspended, restricted, or revoked. Physical Class: 2 - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Knowledge of Living Wage Ordinance, State, Federal and County regulations, policies and procedures related to contracting. Experience working with the public and maintaining a significant commitment to customer service. Experience interacting effectively with staff of all levels, customers and contractors to resolve or prevent problems and complaints. Experience operating Microsoft Office software such as Word for preparing and updating reports or Excel for developing spreadsheet documents, and/or other work-related programs. Excellent oral communication skills to effectively give detail instruction to others. Excellent written skills to prepare inspection reports and to document violation of contract terms. Additional Information Our Assessment Process: This examination will consist of two (2) parts: Part I: A written examination test covering forms, logic and reasoning, reading comprehension and English usage weighted at 50%. You must achieve a passing score of 70% or higher to advance to Part II of the examination. NOTE: THE WRITTEN TEST IS A STANDARDIZED TEST AND NOT SUBJECT TO REVIEW BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: An interview evaluating the applicant's attitude and interest in the position, knowledge and experience, oral and written communication skills, problem solving skills, and customer service and interpersonal skills weighted at 50%. Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the Eligible Register. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY SIX (6) MONTHS. Eligibility Information: The names of candidates receiving a passing score in this examination will be placed on the Eligible Register in the order of their score group for a period of six (6) months following the date of promulgation. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. Applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Shift: Any - Appointees may be required to work any shift, including nights, weekends, holidays, overtime, and call back. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Custodial & Landscaping Division located at various locations throughout Los Angeles County. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important you provide a valid email address. Please add RMendez@isd.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for late test administration or rescheduling of a test component. How to Apply Applications must be filed online only. We must receive your application by 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/career/lacounty . Plan to submit your online application well in advance of the 5:30 p.m. (PT) deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted by entering a six-digit code sent to your email address. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions (if any) completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Applicants have the ability to opt out of email from LA County. If you unsubscribe, you will not receive any email notifications for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. FAIR CHANCE INFORMATION : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.” COVID-19 VACCINATION: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Have questions about anything listed above? Contact us: Exam Number: W4227N Department Contact Name: Raul Mendez Department Contact Phone: (323) 267-2056 Department Contact Email: RMendez@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here Closing Date/Time: Continuous
Mar 28, 2024
Full Time
Position/Program Information EXAM NUMBER W4227N When to Submit Your Application: The application filing period will begin on October 31, 2022, at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. No out-of-class experience will be accepted. Type of Recruitment: Open Competitive Job Opportunity This announcement is being reposted to re-open the filing period, revise benefits section, license information, physical class and include COVID-19 vaccination information. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $873 million and 2,183 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity We are pursuing qualified candidates to fill Contract Monitor positions in the Custodial & Landscaping Division. You will be responsible for making daily inspections of County sites to ensure contractors are providing services in accordance with contract terms. You must have the ability to communicate effectively in writing, to prepare inspection reports, and document deficiencies. Essential Job Functions Position Responsibilities: Monitors, audits and evaluates services provided by the contractors. Participate in the Request for proposal (RFP) for additional or new services Conducts on-site inspections of services provided by contractors. Use the proper applications and methods to submit the inspection reports. Ensures that contractors' staff are properly supervised; are in possession of mandated certifications, and are performing required duties. Investigates any potential problem areas and recommends resolutions. Ensures that required paperwork is completed correctly and in a timely manner. Ensures that contractors are responsive in providing the appropriate kind and level of service specified in the contract agreement. Prepares and submits reports on contractor performance which include detailed descriptions of instances in which contract terms are violated and corrective action taken. Process discrepancy reports in case if the corrective action is not completed. Contacts contractor representatives to correct violations of contract terms. Performs other work-related duties, as assigned. Requirements Requirements to Qualify: Two years' experience providing custodial services at the level of Los Angeles County's class of Custodian Supervisor.* -OR- Two years' experience monitoring, auditing and evaluating services provided by contractors to governmental agencies. *In the County of Los Angeles, experience at the level of Custodian Supervisor is defined as supervising a crew of custodians or other workers maintaining the cleanliness and appearance of County Offices, hospitals, health and correctional facilities, institutions, and buildings. License: A valid California Class C Driver License is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with specific duties of the job. License must not be currently suspended, restricted, or revoked. Physical Class: 2 - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Knowledge of Living Wage Ordinance, State, Federal and County regulations, policies and procedures related to contracting. Experience working with the public and maintaining a significant commitment to customer service. Experience interacting effectively with staff of all levels, customers and contractors to resolve or prevent problems and complaints. Experience operating Microsoft Office software such as Word for preparing and updating reports or Excel for developing spreadsheet documents, and/or other work-related programs. Excellent oral communication skills to effectively give detail instruction to others. Excellent written skills to prepare inspection reports and to document violation of contract terms. Additional Information Our Assessment Process: This examination will consist of two (2) parts: Part I: A written examination test covering forms, logic and reasoning, reading comprehension and English usage weighted at 50%. You must achieve a passing score of 70% or higher to advance to Part II of the examination. NOTE: THE WRITTEN TEST IS A STANDARDIZED TEST AND NOT SUBJECT TO REVIEW BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: An interview evaluating the applicant's attitude and interest in the position, knowledge and experience, oral and written communication skills, problem solving skills, and customer service and interpersonal skills weighted at 50%. Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the Eligible Register. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY SIX (6) MONTHS. Eligibility Information: The names of candidates receiving a passing score in this examination will be placed on the Eligible Register in the order of their score group for a period of six (6) months following the date of promulgation. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. Applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Shift: Any - Appointees may be required to work any shift, including nights, weekends, holidays, overtime, and call back. Vacancy Information: The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Custodial & Landscaping Division located at various locations throughout Los Angeles County. NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important you provide a valid email address. Please add RMendez@isd.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for late test administration or rescheduling of a test component. How to Apply Applications must be filed online only. We must receive your application by 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/career/lacounty . Plan to submit your online application well in advance of the 5:30 p.m. (PT) deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted by entering a six-digit code sent to your email address. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions (if any) completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Applicants have the ability to opt out of email from LA County. If you unsubscribe, you will not receive any email notifications for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. FAIR CHANCE INFORMATION : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.” COVID-19 VACCINATION: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Have questions about anything listed above? Contact us: Exam Number: W4227N Department Contact Name: Raul Mendez Department Contact Phone: (323) 267-2056 Department Contact Email: RMendez@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here Closing Date/Time: Continuous
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Revised.Classified as: Casual Worker Hourly-intermittent temporary positions available on or after July 3, 2023 and ending on or before June 30, 2024 in Fundraising and Special Events. Possibility of reappointment based on budget, department needs, and job performance. Under the general direction of the Directory of University Events and the lead direction of the Senior Event Analyst, the incumbent will monitor and provide support for events on and off campus. Job Duties Duties include but are not limited to: Respond to and select open shifts for events through the "When I work" application or online. Assist with pre-event preparation in the office on an as needed basis prior to the event. This may include compiling the pertinent information to complete an event brief. Review event details for events that you are working as they are sent to you prior to the event. Participate in meetings and training on campus as needed. These are scheduled with consideration made for staff who may also work full time jobs. Attend assigned event and monitor event to ensure compliance with University policies and procedures. Conduct event set-up. Receive rental deliveries from vendors, verify that all items ordered are received. Inspect the event location to ensure that the space is clean, everything is working properly, outside fountains are on, temperature is comfortable and set-up is complete and correct. Respond to issues promptly and accordingly to ensure a successful event. Make contact with the client once they arrive and offer assistance. Check in with client throughout event to make sure they have no questions or concerns. Direct groups who are not associated with our event (e.g. photographers, limos, onlookers) to remain out of the reserved area during the contracted times. Promptly contact campus and/or city police in an emergency as appropriate. Once the situation is under control, communicate the issue to the standby supervisor at the first opportunity. Coordinate with Campus Food Service Provider and other event vendors to adhere to the event timing that the client has provided. If there is a need to deviate from the schedule provided, communicate with the client and vendors as appropriate. Confer with the client and event vendors as the event comes to a conclusion to gather feedback on the event. Email a summary of the event to the event lead so that it can be placed in the event file. Return University equipment, keys to Event Services. Other duties as assigned. Minimum Qualifications Education : High school diploma. Experience : Minimum if one year of customer service experience. Preferred Qualifications Some knowledge of the university campus, policies, and procedures are helpful. Previous experience working independently. Demonstrated ability to be punctual and reliable. Demonstrated ability to follow directions. Basic CPR and First Aid Certificates are highly desirable. Familiarity with the “When I Work” scheduling software is helpful. Ability to learn software/web-based programs. Knowledge, Skills, Abilities Thorough knowledge of customer service and working with the public. Ability to remain calm under pressure. Excellent communication skills. Special Conditions May work indoors and outdoors in various temperatures and terrain. Access to email and the internet for communication is required. License or Certifications Valid California driver's license. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operate campus vehicles (motorized carts). Salary Range Salary will be $20.00 per hour. How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; screening of applications is immediate and continuous. Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jun 08 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Revised.Classified as: Casual Worker Hourly-intermittent temporary positions available on or after July 3, 2023 and ending on or before June 30, 2024 in Fundraising and Special Events. Possibility of reappointment based on budget, department needs, and job performance. Under the general direction of the Directory of University Events and the lead direction of the Senior Event Analyst, the incumbent will monitor and provide support for events on and off campus. Job Duties Duties include but are not limited to: Respond to and select open shifts for events through the "When I work" application or online. Assist with pre-event preparation in the office on an as needed basis prior to the event. This may include compiling the pertinent information to complete an event brief. Review event details for events that you are working as they are sent to you prior to the event. Participate in meetings and training on campus as needed. These are scheduled with consideration made for staff who may also work full time jobs. Attend assigned event and monitor event to ensure compliance with University policies and procedures. Conduct event set-up. Receive rental deliveries from vendors, verify that all items ordered are received. Inspect the event location to ensure that the space is clean, everything is working properly, outside fountains are on, temperature is comfortable and set-up is complete and correct. Respond to issues promptly and accordingly to ensure a successful event. Make contact with the client once they arrive and offer assistance. Check in with client throughout event to make sure they have no questions or concerns. Direct groups who are not associated with our event (e.g. photographers, limos, onlookers) to remain out of the reserved area during the contracted times. Promptly contact campus and/or city police in an emergency as appropriate. Once the situation is under control, communicate the issue to the standby supervisor at the first opportunity. Coordinate with Campus Food Service Provider and other event vendors to adhere to the event timing that the client has provided. If there is a need to deviate from the schedule provided, communicate with the client and vendors as appropriate. Confer with the client and event vendors as the event comes to a conclusion to gather feedback on the event. Email a summary of the event to the event lead so that it can be placed in the event file. Return University equipment, keys to Event Services. Other duties as assigned. Minimum Qualifications Education : High school diploma. Experience : Minimum if one year of customer service experience. Preferred Qualifications Some knowledge of the university campus, policies, and procedures are helpful. Previous experience working independently. Demonstrated ability to be punctual and reliable. Demonstrated ability to follow directions. Basic CPR and First Aid Certificates are highly desirable. Familiarity with the “When I Work” scheduling software is helpful. Ability to learn software/web-based programs. Knowledge, Skills, Abilities Thorough knowledge of customer service and working with the public. Ability to remain calm under pressure. Excellent communication skills. Special Conditions May work indoors and outdoors in various temperatures and terrain. Access to email and the internet for communication is required. License or Certifications Valid California driver's license. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operate campus vehicles (motorized carts). Salary Range Salary will be $20.00 per hour. How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; screening of applications is immediate and continuous. Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jun 08 2023 Pacific Daylight Time Applications close: Closing Date/Time:
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut - off dates are 2/29/2024, 3/31/2024, 4/30/2024, 5/31/2024, 6/30/2024, 7/31/2024 Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. Under immediate supervision, the Animal Control Officer I learns to coordinate and perform a variety of animal control and compliance functions, including patrolling assigned areas; monitoring and enforcing animal control regulations; responding to animal control inquiries and complaints from the public; issuing citations and warnings; and performing all animal related public safety and health duties. DISTINGUISHING CHARACTERISTICS This is an entry and training level classification in the Animal Control Officer series. Incumbents are expected to perform a limited scope of duties and responsibilities under immediate or close supervision while learning the more complex tasks in the enforcement of laws and ordinances related to animal control and compliance. At the discretion of the appointing authority, positions in this classification may be flexibly-staffed to the next higher level of Animal Control Officer II classification. Appointment to the II level requires that the employee performs the full range of duties of the class and meets the qualification standards for the class. SUPERVISION RECEIVED AND EXERCISED This classification may receive lead direction and training from the Animal Control Officer II. This classification is directly supervised by a Senior Animal Control Officer. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Learn to investigate reports of animal cruelty, nuisances, and potentially dangerous animals; learn to communicate with and advise owners of loose animals. Learn to patrol City streets, neighborhoods, and/or other designated areas in order to monitor, remove, transport, and locate stray, vicious, trapped, injured, and/or dead animals. Learn to rescue and impound stray animals; Learn to use remote chemical immobilization equipment; Learn to vaccinate, photograph, and process impounded animals prior to kenneling; Learn to transport injured animals to veterinary hospitals for treatment. Learn to assist law enforcement personnel and other agencies by taking animals into custody due to death, emergencies, arrests, and/or police investigations. May be required to forcibly enter a residence to obtain an animal. Learn to enforce City and State laws, regulations, and ordinances related to animal control. Learn to compile case evidence and prepare animal control cases for court. Learn to safely operate rifles, shotguns, and tranquilizer equipment to capture, humanely euthanize animals, or defend the public from vicious or uncontrollable animals as necessary. Learn to educate and provide the public with information regarding animal control laws, licensing requirements, owner responsibilities, and appropriate animal care. Learn to maintain and safeguard assigned equipment and supplies such as citation books, computers, controlled substances, and animal control vehicles. Learn to operate a computer and a two-way radio to maintain close communication with dispatching personnel. Learn to prepare and maintain a variety of animal control records, documentation, and reports. Provide courteous and professional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Occupational hazards and safety precautions of work around animals. Habits and characteristics of domestic animals and wildlife. Symptoms of common animal diseases. Principles and practices of customer service, including conflict resolution. Basic computer operations and applications. Basic State laws and regulations related to animal control functions (such as rabies and search and seizures); current local animal control codes and regulations. Record keeping principles and practices. Basic laboratory analysis principles and practices. Skill in: Answering inquiries and providing factual and technical information. Handling criticism and hostility from citizens with tact and good judgment. Communicating clearly and concisely, both orally and in writing. Collecting, compiling, and analyzing basic information and data. Making field contact with various animals, some of which may be hostile and/or injured. Using common office computer software. Safe and proficient use of specialized law enforcement weapons and equipment. Providing courteous and professional customer service. Ability to: Read, write, speak, and understand the English language at a level necessary for efficient job performance. Learn, understand, retain, interpret, and enforce basic animal control codes, laws, case law, and regulations. Identify and report animal control problems encountered in the course of work. Safely care for and physically control live, sick, or injured domestic and exotic animals and reptiles. Humanely euthanize animals by the end of probationary period. Gather specimens for laboratory analysis and observe contamination protocol. Properly operate animal control equipment by end of probationary period. Learn, understand, and comply with basic departmental policies, rules, and instructions. Establish and maintain positive working relationships with the public, community volunteers, and City personnel. Prioritize work; coordinate several activities, and follow-up as required. Timely prepare well-written, clear, concise, and well-substantiated reports. Learn how to train volunteers as needed. Learn to efficiently and effectively perform assigned duties with considerable independence within legal and procedural guidelines. EXPERIENCE AND EDUCATION Experience: Six months of experience in animal care or control. AND Education: Possession of a High School diploma or G.E.D. equivalent. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Certifications: Must possess or obtain the State of California Peace Officer Standards and Training (POST) Penal Code 832 (Arrest and Firearms) Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Must possess or obtain the American Red Cross Standard First Aid Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Background: Must pass a background investigation, which includes a criminal history check for job related convictions, fingerprinting, drug use history, and polygraph. Felony Convictions: Free of felony convictions under California Penal Code Sections 29900 and 29905. Medical/Drug Test: Must pass a medical and/or drug test. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Standby duty is also required. Environmental Conditions: Work outside in various types of weather and unsanitary environments. Incumbents must be able to work in or around dead people, human excrement, animal fur, dander, disorganized and/or substandard houses; deal with infectious, emotionally distressed and confrontational people and aggressive animals. Additionally, incumbents are exposed to and/or in contact with chemicals used to perform euthanasia and people who may be under influence of drugs and/or alcohol. Must be willing to obtain a pre-exposure rabies vaccination, and when medically required, revaccination shots. Physical Conditions: Must be able to regularly lift, carry, restrain, and capture animals between 60-70 pounds; occasionally up to 100 pounds. Incumbents may be required to walk, run, stand, or climb on slippery, even or uneven, and paved or unpaved surfaces as well as bend, stoop, squat, and crawl in small, low and/or confined areas. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the next posted cut - off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be con sidered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be con sidered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the next posted cut - off date. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may con tact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Control Officer I examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further con sideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS: For questions con cerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, con tact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Mar 07, 2024
Full Time
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut - off dates are 2/29/2024, 3/31/2024, 4/30/2024, 5/31/2024, 6/30/2024, 7/31/2024 Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. Under immediate supervision, the Animal Control Officer I learns to coordinate and perform a variety of animal control and compliance functions, including patrolling assigned areas; monitoring and enforcing animal control regulations; responding to animal control inquiries and complaints from the public; issuing citations and warnings; and performing all animal related public safety and health duties. DISTINGUISHING CHARACTERISTICS This is an entry and training level classification in the Animal Control Officer series. Incumbents are expected to perform a limited scope of duties and responsibilities under immediate or close supervision while learning the more complex tasks in the enforcement of laws and ordinances related to animal control and compliance. At the discretion of the appointing authority, positions in this classification may be flexibly-staffed to the next higher level of Animal Control Officer II classification. Appointment to the II level requires that the employee performs the full range of duties of the class and meets the qualification standards for the class. SUPERVISION RECEIVED AND EXERCISED This classification may receive lead direction and training from the Animal Control Officer II. This classification is directly supervised by a Senior Animal Control Officer. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Learn to investigate reports of animal cruelty, nuisances, and potentially dangerous animals; learn to communicate with and advise owners of loose animals. Learn to patrol City streets, neighborhoods, and/or other designated areas in order to monitor, remove, transport, and locate stray, vicious, trapped, injured, and/or dead animals. Learn to rescue and impound stray animals; Learn to use remote chemical immobilization equipment; Learn to vaccinate, photograph, and process impounded animals prior to kenneling; Learn to transport injured animals to veterinary hospitals for treatment. Learn to assist law enforcement personnel and other agencies by taking animals into custody due to death, emergencies, arrests, and/or police investigations. May be required to forcibly enter a residence to obtain an animal. Learn to enforce City and State laws, regulations, and ordinances related to animal control. Learn to compile case evidence and prepare animal control cases for court. Learn to safely operate rifles, shotguns, and tranquilizer equipment to capture, humanely euthanize animals, or defend the public from vicious or uncontrollable animals as necessary. Learn to educate and provide the public with information regarding animal control laws, licensing requirements, owner responsibilities, and appropriate animal care. Learn to maintain and safeguard assigned equipment and supplies such as citation books, computers, controlled substances, and animal control vehicles. Learn to operate a computer and a two-way radio to maintain close communication with dispatching personnel. Learn to prepare and maintain a variety of animal control records, documentation, and reports. Provide courteous and professional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed may necessarily be performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Occupational hazards and safety precautions of work around animals. Habits and characteristics of domestic animals and wildlife. Symptoms of common animal diseases. Principles and practices of customer service, including conflict resolution. Basic computer operations and applications. Basic State laws and regulations related to animal control functions (such as rabies and search and seizures); current local animal control codes and regulations. Record keeping principles and practices. Basic laboratory analysis principles and practices. Skill in: Answering inquiries and providing factual and technical information. Handling criticism and hostility from citizens with tact and good judgment. Communicating clearly and concisely, both orally and in writing. Collecting, compiling, and analyzing basic information and data. Making field contact with various animals, some of which may be hostile and/or injured. Using common office computer software. Safe and proficient use of specialized law enforcement weapons and equipment. Providing courteous and professional customer service. Ability to: Read, write, speak, and understand the English language at a level necessary for efficient job performance. Learn, understand, retain, interpret, and enforce basic animal control codes, laws, case law, and regulations. Identify and report animal control problems encountered in the course of work. Safely care for and physically control live, sick, or injured domestic and exotic animals and reptiles. Humanely euthanize animals by the end of probationary period. Gather specimens for laboratory analysis and observe contamination protocol. Properly operate animal control equipment by end of probationary period. Learn, understand, and comply with basic departmental policies, rules, and instructions. Establish and maintain positive working relationships with the public, community volunteers, and City personnel. Prioritize work; coordinate several activities, and follow-up as required. Timely prepare well-written, clear, concise, and well-substantiated reports. Learn how to train volunteers as needed. Learn to efficiently and effectively perform assigned duties with considerable independence within legal and procedural guidelines. EXPERIENCE AND EDUCATION Experience: Six months of experience in animal care or control. AND Education: Possession of a High School diploma or G.E.D. equivalent. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Certifications: Must possess or obtain the State of California Peace Officer Standards and Training (POST) Penal Code 832 (Arrest and Firearms) Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Must possess or obtain the American Red Cross Standard First Aid Certificate during probationary period and throughout the course of employment. Failure to maintain the certificate could be cause for discipline. Background: Must pass a background investigation, which includes a criminal history check for job related convictions, fingerprinting, drug use history, and polygraph. Felony Convictions: Free of felony convictions under California Penal Code Sections 29900 and 29905. Medical/Drug Test: Must pass a medical and/or drug test. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Standby duty is also required. Environmental Conditions: Work outside in various types of weather and unsanitary environments. Incumbents must be able to work in or around dead people, human excrement, animal fur, dander, disorganized and/or substandard houses; deal with infectious, emotionally distressed and confrontational people and aggressive animals. Additionally, incumbents are exposed to and/or in contact with chemicals used to perform euthanasia and people who may be under influence of drugs and/or alcohol. Must be willing to obtain a pre-exposure rabies vaccination, and when medically required, revaccination shots. Physical Conditions: Must be able to regularly lift, carry, restrain, and capture animals between 60-70 pounds; occasionally up to 100 pounds. Incumbents may be required to walk, run, stand, or climb on slippery, even or uneven, and paved or unpaved surfaces as well as bend, stoop, squat, and crawl in small, low and/or confined areas. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the next posted cut - off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be con sidered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be con sidered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the next posted cut - off date. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may con tact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Control Officer I examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further con sideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS: For questions con cerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, con tact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. Dispatchers are trained to provide lifesaving instructions over the phone through Emergency Medical Dispatch (EMD). The center is staffed 24 hours a day, seven days a week. The current schedule is three 12-hour shifts each week and an eight hour shift every other week. Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next screening cut-off in this recruitment, please submit your application materials by July 14, 2024 at 5:00pm . The next testing session is tentatively scheduled for the week of August 12, 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Public Safety Dispatcher series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters as those allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Supervising Public Safety Dispatcher and technical and functional supervision from higher level staff as needed. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: On assigned shift, receive telephone communications requiring the dispatching of emergency public safety equipment and personnel; receive and dispatch routine and emergency radio communications from Sheriff's patrol units and other public safety agencies (including contract agencies), such as fire and ambulance; maintain status of units on assignments in the field; keep Department officials informed of critical incidences; interpret information from units in field; work to ensure safety of personnel in the field at all times. Monitor various public safety radio frequencies where emergencies involving the coordinated efforts of several agencies are required; relay information to other agencies as required; contact agencies concerned with major emergency operations and provide critical information concerning emergency situations; confirm warrants for deputies, as needed. Coordinate efforts between local/State/Federal agencies for both law enforcement and fire incidents. Interface with various computer programs on a local/State/Federal level. Provide emergency medical instructions over the phone per approved protocols, as necessary. Document large volumes of calls for service; compile data and prepare reports of reported emergencies, equipment dispatched and/or status of emergency. Operate a variety of communications equipment including the basic and, if applicable, enhanced equipment associated with the 911 public safety answering point (P.S.A.P.); operate radio transmitters and receivers and related equipment. Receive, file, send, and where appropriate, take appropriate action concerning teletype messages; utilize current law enforcement automated systems as needed, to identify persons, vehicles, and/or property. Perform light clerical duties including entering information for briefing bulletins. Monitor electronic alarm systems for County property; monitor the animal control radio frequency after hours and on weekends. Perform research and update information relating to events in the C.A.D. system. Monitor and maintain access of after-hours call-out data for the Sheriff's Department and other County departments. Perform related duties as assigned. When assigned Dispatch Training duties: Conduct the training of emergency dispatch personnel; instruct employees in the proper methods of operating communications and dispatch equipment, monitoring specified radio frequencies and dispatching public safety personnel and equipment. Direct and evaluate the work of trainee employees on an assigned shift. Maintain training materials, including manuals, support information, and training records. Assist Supervising Public Safety Dispatcher in the periodic review of current procedures and policies. Confer with the Supervising Public Safety Dispatcher and other higher level staff regarding special instructions or procedural changes and relay updated information to employees. May provide input on the performance evaluations of trainees. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of customer service experience which demonstrate a general aptitude for working with the public in an environment requiring multi-tasking, balancing competing priorities/demands, and extensive public contact . Experience with computer terminals and radio-broadcasting/communications equipment and/or experience within a law enforcement setting is desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: Must have satisfactorily completed the P.O.S.T. certified Basic Complaint/Dispatcher course within 12 months of the date of appointment to this class. Must satisfactorily complete the International Academies of Emergency Dispatch (IAED) certified Emergency Medical Dispatch course within 12 months of the date of appointment to this class. Possession of, or ability to obtain, a valid CPR certificate by the completion of the probationary period. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures and equipment. Basic functions of police, fire, and other public safety agencies. Correct English usage and grammar. Ability to: Operate computerized keyboards and other related equipment accurately at a speed necessary for successful job performance. Effectively process several tasks simultaneously. Learn to operate radio and 911 telephone equipment in dispatching public safety equipment and personnel. Sit or stand at workstation for long periods of time on a continuous basis. Intermittently, twist and reach office equipment, or to obtain materials from printer or other locations within the dispatch center; write or use keyboard to communicate through written means; verbally give instructions to officers in the field; possess auditory requirements in order to differentiate sounds over the radio; lift light weight. Quickly and accurately receive and process auditory information in an environment that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. Continuously analyze information received from a variety of sources; identify different voices and sounds on the radio and telephone; interpret radio codes correctly and translate information to the public; listen and understand oral information; monitor multiple radio frequencies; know various locations and addresses; read maps quickly and accurately; observe computer screen for messages; receive information from the public and assist in problem solving their particular dilemma; remember, understand, interpret and apply Department policies for different types of calls; speak clearly via radio and telephone; translate information verbally and explain to the public how their concern will be handled. Learn to analyze a situation and determine an effective course of action; learn to adjust quickly to changing situations; learn to perform several tasks at once and assign reasonable priorities to incoming calls; learn to monitor multiple frequencies. Learn the geography of the County and location of streets and important buildings. Learn established rules and procedures. Learn to listen carefully and attentively and remember names, locations and numbers; learn to record pertinent data associated with C.A.D. events and logs. Understand and carry out oral and written directives. Perform job tasks effectively under pressure for sustained periods of time. Memorize and retain information from a variety of sources. Communicate effectively both orally and in writing. Exercise good judgment in emergency situations. Develop and maintain an efficient, calm demeanor in handling adverse and/or emergency situations. Work irregular hours and shift work, including holidays, nights and weekends. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Written Examination (100%) The written examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Applicants who have already taken the POST Entry-Level Dispatcher Selection Test Battery within six (6) months of their scheduled testing date may attach their official score report notice (including agency name, exam name, exam date, and exam scores) to their application materials to forward their scores to Placer County. Note: There will not be alternative or make-up exam date(s) sch eduled. You will be notified of your scheduled examination date, time, and location after the posted filing deadline. The written examinations have been tentatively scheduled for the following: Week of August 12, 2024 Week of October 21, 2024 CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. Dispatchers are trained to provide lifesaving instructions over the phone through Emergency Medical Dispatch (EMD). The center is staffed 24 hours a day, seven days a week. The current schedule is three 12-hour shifts each week and an eight hour shift every other week. Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next screening cut-off in this recruitment, please submit your application materials by July 14, 2024 at 5:00pm . The next testing session is tentatively scheduled for the week of August 12, 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Public Safety Dispatcher series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters as those allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Supervising Public Safety Dispatcher and technical and functional supervision from higher level staff as needed. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: On assigned shift, receive telephone communications requiring the dispatching of emergency public safety equipment and personnel; receive and dispatch routine and emergency radio communications from Sheriff's patrol units and other public safety agencies (including contract agencies), such as fire and ambulance; maintain status of units on assignments in the field; keep Department officials informed of critical incidences; interpret information from units in field; work to ensure safety of personnel in the field at all times. Monitor various public safety radio frequencies where emergencies involving the coordinated efforts of several agencies are required; relay information to other agencies as required; contact agencies concerned with major emergency operations and provide critical information concerning emergency situations; confirm warrants for deputies, as needed. Coordinate efforts between local/State/Federal agencies for both law enforcement and fire incidents. Interface with various computer programs on a local/State/Federal level. Provide emergency medical instructions over the phone per approved protocols, as necessary. Document large volumes of calls for service; compile data and prepare reports of reported emergencies, equipment dispatched and/or status of emergency. Operate a variety of communications equipment including the basic and, if applicable, enhanced equipment associated with the 911 public safety answering point (P.S.A.P.); operate radio transmitters and receivers and related equipment. Receive, file, send, and where appropriate, take appropriate action concerning teletype messages; utilize current law enforcement automated systems as needed, to identify persons, vehicles, and/or property. Perform light clerical duties including entering information for briefing bulletins. Monitor electronic alarm systems for County property; monitor the animal control radio frequency after hours and on weekends. Perform research and update information relating to events in the C.A.D. system. Monitor and maintain access of after-hours call-out data for the Sheriff's Department and other County departments. Perform related duties as assigned. When assigned Dispatch Training duties: Conduct the training of emergency dispatch personnel; instruct employees in the proper methods of operating communications and dispatch equipment, monitoring specified radio frequencies and dispatching public safety personnel and equipment. Direct and evaluate the work of trainee employees on an assigned shift. Maintain training materials, including manuals, support information, and training records. Assist Supervising Public Safety Dispatcher in the periodic review of current procedures and policies. Confer with the Supervising Public Safety Dispatcher and other higher level staff regarding special instructions or procedural changes and relay updated information to employees. May provide input on the performance evaluations of trainees. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of customer service experience which demonstrate a general aptitude for working with the public in an environment requiring multi-tasking, balancing competing priorities/demands, and extensive public contact . Experience with computer terminals and radio-broadcasting/communications equipment and/or experience within a law enforcement setting is desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: Must have satisfactorily completed the P.O.S.T. certified Basic Complaint/Dispatcher course within 12 months of the date of appointment to this class. Must satisfactorily complete the International Academies of Emergency Dispatch (IAED) certified Emergency Medical Dispatch course within 12 months of the date of appointment to this class. Possession of, or ability to obtain, a valid CPR certificate by the completion of the probationary period. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures and equipment. Basic functions of police, fire, and other public safety agencies. Correct English usage and grammar. Ability to: Operate computerized keyboards and other related equipment accurately at a speed necessary for successful job performance. Effectively process several tasks simultaneously. Learn to operate radio and 911 telephone equipment in dispatching public safety equipment and personnel. Sit or stand at workstation for long periods of time on a continuous basis. Intermittently, twist and reach office equipment, or to obtain materials from printer or other locations within the dispatch center; write or use keyboard to communicate through written means; verbally give instructions to officers in the field; possess auditory requirements in order to differentiate sounds over the radio; lift light weight. Quickly and accurately receive and process auditory information in an environment that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. Continuously analyze information received from a variety of sources; identify different voices and sounds on the radio and telephone; interpret radio codes correctly and translate information to the public; listen and understand oral information; monitor multiple radio frequencies; know various locations and addresses; read maps quickly and accurately; observe computer screen for messages; receive information from the public and assist in problem solving their particular dilemma; remember, understand, interpret and apply Department policies for different types of calls; speak clearly via radio and telephone; translate information verbally and explain to the public how their concern will be handled. Learn to analyze a situation and determine an effective course of action; learn to adjust quickly to changing situations; learn to perform several tasks at once and assign reasonable priorities to incoming calls; learn to monitor multiple frequencies. Learn the geography of the County and location of streets and important buildings. Learn established rules and procedures. Learn to listen carefully and attentively and remember names, locations and numbers; learn to record pertinent data associated with C.A.D. events and logs. Understand and carry out oral and written directives. Perform job tasks effectively under pressure for sustained periods of time. Memorize and retain information from a variety of sources. Communicate effectively both orally and in writing. Exercise good judgment in emergency situations. Develop and maintain an efficient, calm demeanor in handling adverse and/or emergency situations. Work irregular hours and shift work, including holidays, nights and weekends. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Written Examination (100%) The written examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Applicants who have already taken the POST Entry-Level Dispatcher Selection Test Battery within six (6) months of their scheduled testing date may attach their official score report notice (including agency name, exam name, exam date, and exam scores) to their application materials to forward their scores to Placer County. Note: There will not be alternative or make-up exam date(s) sch eduled. You will be notified of your scheduled examination date, time, and location after the posted filing deadline. The written examinations have been tentatively scheduled for the following: Week of August 12, 2024 Week of October 21, 2024 CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Modesto Irrigation District
Modesto, California, United States
Description The Modesto Irrigation District is currently recruiting to fill one full-time position in the Resources Planning and Development Department, Electric Resources Division, to perform responsible and professional duties related to the administration of the District’s electric reliability compliance program; and to ensure that the District’s electric system is operated in a reliable and stable manner compliant with the national and regional reliability standards, e.g. Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Western Electricity Coordination Council (WECC), etc. Distinguishing Characteristics Electric Reliability Compliance Analyst I This is the entry level class in the Electric Reliability Compliance Analyst series. Positions in this class typically have little or no directly related work experience. The Electric Reliability Compliance Analyst I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Electric Reliability Compliance Analyst II This is the journey level class in the Electric Reliability Compliance Analyst series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Any Qualified Individual May Apply. The Electric Reliability Compliance Analyst I/II is an exempt position and is allocated to the Administrative, Technical, and Clerical Bargaining Unit. The list established as a result of this recruitment may be used to fill other Electric Reliability Compliance Analyst I/II vacancies that may occur through March 28, 2025. Examples of Duties Duties may include, but are not limited to, the following: Monitor, audit and review to ensure that all applicable District organizations comply with NERC and WECC standards. Create and administer a detailed, company-wide reliability compliance tracking system. Represent the District in various regional and national forums regarding electric reliability. Follow and participate in new standards and rule making proceedings at FERC, WECC, and NERC regarding electric reliability. Prepare and submit compliance filings. Coordinate audits to meet deadlines. Provide training to various District organizations. Prepare and review reliability-related technical documentation. Chair the Reliability Compliance Committee. Represent the District in dealings with NERC and WECC regarding compliance issues. Build and maintain positive working relationships with co-workers, other District employees, outside agencies, and the public using principles of good customer service. Perform other related duties as assigned. Typical Qualifications Electric Reliability Compliance Analyst I Knowledge of: Electric utility operating and maintenance practices. Methods and techniques of research, statistical analysis, and report presentation. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Learn to interpret and integrate complex data and information, including standards. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Prepare compliance submittals and reliability-related technical documentation. Understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Follow oral and written instructions. Effectively present ideas and concepts in oral and written formats and use consultative and facilitation skills to gain consensus. Maintain confidentiality. Coordinate work with other District personnel, other agencies, and the public. Effectively use applicable information systems and applications in analysis, research, and reporting activities and projects. Occasionally travel outside of the area to attend various meetings and work outside of normal work hours to meet workload needs. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of progressively responsible and directly related analytical experience in an electric utility setting. Training: Equivalent to a Bachelor’s degree from an accredited college with major course work in Business Administration, Electrical Engineering, or a related field. License and Certificate: Possession of a valid California Class C driver’s license. Electric Reliability Compliance Analyst II In addition to the qualifications for the Electric Reliability Compliance Analyst I: Knowledge of: Related federal and state regulations including NERC and WECC reliability standards and compliance process. District’s bulk electric system. Ability to: Independently interpret and integrate complex data and information, including standards. Work with the greatest degree of independence to determine methods to meet programmatic goals. Use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues. Demonstrate persuasion and negotiation skills, to build consensus to achieve short- and long-term goals and objectives. Formulate appropriate courses of action which have broad and far reaching impact. Assign, oversee and evaluate the work of subordinate professional staff as assigned with accountability for results. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of progressively responsible experience similar to Electric Compliance Analyst I with the District. Training: Equivalent to a Bachelor’s degree from an accredited college with major course work in Business Administration, Electrical Engineering, or a related field. License and Certificate: Possession of a valid California Class C driver’s license. Special Requirement: Candidate will be required to become NERC certified as a transmission operator within 12 months of appointment and maintain certification thereafter. Supplemental Information APPLY IMMEDIATELY. The position is open until filled. Screening of applications will begin on or after April 10, 2024. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process which will consist of an overall assessment of the individual's skills through (1) written exam (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE. For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Mar 29, 2024
Full Time
Description The Modesto Irrigation District is currently recruiting to fill one full-time position in the Resources Planning and Development Department, Electric Resources Division, to perform responsible and professional duties related to the administration of the District’s electric reliability compliance program; and to ensure that the District’s electric system is operated in a reliable and stable manner compliant with the national and regional reliability standards, e.g. Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Western Electricity Coordination Council (WECC), etc. Distinguishing Characteristics Electric Reliability Compliance Analyst I This is the entry level class in the Electric Reliability Compliance Analyst series. Positions in this class typically have little or no directly related work experience. The Electric Reliability Compliance Analyst I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Electric Reliability Compliance Analyst II This is the journey level class in the Electric Reliability Compliance Analyst series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Any Qualified Individual May Apply. The Electric Reliability Compliance Analyst I/II is an exempt position and is allocated to the Administrative, Technical, and Clerical Bargaining Unit. The list established as a result of this recruitment may be used to fill other Electric Reliability Compliance Analyst I/II vacancies that may occur through March 28, 2025. Examples of Duties Duties may include, but are not limited to, the following: Monitor, audit and review to ensure that all applicable District organizations comply with NERC and WECC standards. Create and administer a detailed, company-wide reliability compliance tracking system. Represent the District in various regional and national forums regarding electric reliability. Follow and participate in new standards and rule making proceedings at FERC, WECC, and NERC regarding electric reliability. Prepare and submit compliance filings. Coordinate audits to meet deadlines. Provide training to various District organizations. Prepare and review reliability-related technical documentation. Chair the Reliability Compliance Committee. Represent the District in dealings with NERC and WECC regarding compliance issues. Build and maintain positive working relationships with co-workers, other District employees, outside agencies, and the public using principles of good customer service. Perform other related duties as assigned. Typical Qualifications Electric Reliability Compliance Analyst I Knowledge of: Electric utility operating and maintenance practices. Methods and techniques of research, statistical analysis, and report presentation. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Learn to interpret and integrate complex data and information, including standards. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Prepare compliance submittals and reliability-related technical documentation. Understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Follow oral and written instructions. Effectively present ideas and concepts in oral and written formats and use consultative and facilitation skills to gain consensus. Maintain confidentiality. Coordinate work with other District personnel, other agencies, and the public. Effectively use applicable information systems and applications in analysis, research, and reporting activities and projects. Occasionally travel outside of the area to attend various meetings and work outside of normal work hours to meet workload needs. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of progressively responsible and directly related analytical experience in an electric utility setting. Training: Equivalent to a Bachelor’s degree from an accredited college with major course work in Business Administration, Electrical Engineering, or a related field. License and Certificate: Possession of a valid California Class C driver’s license. Electric Reliability Compliance Analyst II In addition to the qualifications for the Electric Reliability Compliance Analyst I: Knowledge of: Related federal and state regulations including NERC and WECC reliability standards and compliance process. District’s bulk electric system. Ability to: Independently interpret and integrate complex data and information, including standards. Work with the greatest degree of independence to determine methods to meet programmatic goals. Use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues. Demonstrate persuasion and negotiation skills, to build consensus to achieve short- and long-term goals and objectives. Formulate appropriate courses of action which have broad and far reaching impact. Assign, oversee and evaluate the work of subordinate professional staff as assigned with accountability for results. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of progressively responsible experience similar to Electric Compliance Analyst I with the District. Training: Equivalent to a Bachelor’s degree from an accredited college with major course work in Business Administration, Electrical Engineering, or a related field. License and Certificate: Possession of a valid California Class C driver’s license. Special Requirement: Candidate will be required to become NERC certified as a transmission operator within 12 months of appointment and maintain certification thereafter. Supplemental Information APPLY IMMEDIATELY. The position is open until filled. Screening of applications will begin on or after April 10, 2024. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process which will consist of an overall assessment of the individual's skills through (1) written exam (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE. For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION Placer County is currently hiring for temporary/extra help** Client Services Counselor - I positions. This is a bachelor's degree, entry-level position in the Department of Health and Human Services (HHS). Incumbents hired from this recruitment are not eligible to be transitioned into a permanent full-time or part-time position. The Client Services Counselor performs a broad spectrum of duties including, but not limited to, providing direct services/case management support to clients facing difficult situations, emotional stresses, or significant changes in their lives as well as addressing emotional, behavioral, substance use, and/or mental health disorders, and homelessness, lack of employment and/or education in individuals and families. Client Services Counselors assist individuals to cope with the situation at hand, advocate for them, and assist them in seeking out valuable resources and other means of support. Opportunities in HHS could include: Adult System of Care Adult Protective Services In-Home Supportive Services (IHSS) Mental Health Services, Housing and Homeless Services Quality Management Substance Use Disorders Children’s System of Care Mental Health Services, including wraparound Child Welfare Services, including intake, ongoing services, and Resource Family Approval Human Services Employment Services, including the Business Advantage Network (BAN) Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Employees who are designated to use a second language in the normal course and scope of work will receive five percent (5%) bilingual pay. This recruitment is open until filled. A pplications will be screened on a bi-weekly basis. DEFINITION To perform a variety of professional case management and direct client services duties; to coordinate and act as liaison with other departmental and community services/resources; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Counselor series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a supervisory/management position and may receive technical and functional supervision from a senior level professional. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Provide counseling and case management to assigned clients on an on-going basis; monitor and document treatment plans and activity strategies, provide linkage and refer clients to other departmental and/or community services and resources, conduct home/work site visits, and monitor and assess client status on an on-going basis. Conduct intake and screen applicants for designated services; review investigations and case studies utilized in the determination of the needs and qualifications of applicants/clients; determine appropriate services necessary and/or applicable to most effectively meet client needs. Coordinate and oversee clients involved in the learning and performance of designated living/working skills; evaluate and track the level of functional behavior; teach/train clients in appropriate behaviors/skills utilizing a multi-disciplinary team approach; and assist clients with re-entry into the community and/or work place. Participate in the development and on-going implementation of treatment plans, activity strategies, and other individualized programs to include behavior modification, basic financial management, social and workplace skills, job search, and other activities necessary for independent living; observe and interact with clients and families, employers, and other involved participants in a defined and professional manner and record observations and interactions. Assess applicant/client status and abilities relative to assigned program acceptance, appropriate placement, and/or on-going participation; conduct needs assessments, administer tests, and apply standardized criteria in making determinations and recommendations. Identify and report potential crisis situations or, within established procedures, apply appropriate intervention; document activities, behavior, incidents and interactions; be alert to all conditions and situations involving clients; counsel clients and provide positive role model behavior. Provide limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention. Lead group discussions and interactions regarding assigned program area and activities and the clients' participation in these activities; provide input and act as a resource to clients in a group environment. Provide outreach and referral networks to the community, general public, local employers, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups and the general public. Participate in and contribute to an inter-agency and community networking/referral system; evaluate clients' needs relative to appropriate program referrals; maintain close communication with contract providers, employers, and community service agencies to ensure treatment plan/activity strategies and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of experience performing client services and support functions in a public health/social services environment is desirable. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in sociology, psychology, counseling, behavioral sciences or a related field. Or: Possession of a license issued by the State of California as a Psychiatric Technician . Note: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Standard and accepted terminology utilized in designated program areas and its relation to treatment and regulations affecting service provision. Techniques used in individual/group care, counseling, and treatment of designated client population, including the multi-disciplinary approach to providing services. Crisis intervention and conflict resolution techniques, including management of assaultive behavior; seclusion and restraint philosophy. Use of medication in mental health treatment. Standard and accepted case management techniques. Standard and accepted interviewing and observation techniques and methods. Health and human services delivery systems and the multi-disciplinary approach to these systems. Standard and accepted English usage, spelling, punctuation, and grammar, and basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently review work papers, reports and special projects; identify and problem solve situations involving clients; identify safety hazards; locate equipment and supplies; remember clients' names; understand and explain Department policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, squat, or kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb, or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Assess financial, physical, mental and emotional well-being of applicants or clients. Develop adequate and appropriate case plans. Effectively interview individuals who may be physically, mentally and/or emotionally impaired or distressed. Relate positively to clients; establish trust and rapport; and display empathy. Learn how to develop a treatment plan or activities strategy. Work cooperatively as part of a team providing services and/or treatment to designated clients. Provide effective case management services and learn the community resources available to client population. Assess situations involving designated clients quickly and objectively, determine appropriate course of action and respond effectively using a variety of appropriate interventions and approaches. Prepare thorough documentation and maintain accurate and systematic records. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Work assigned shift schedule. Use a telephone and photocopy machine, routine housekeeping equipment and recreational and athletic equipment. Communicate clearly and concisely, both in oral and written forms. Establish and maintain effective work relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Apr 20, 2024
Full Time
POSITION INFORMATION Placer County is currently hiring for temporary/extra help** Client Services Counselor - I positions. This is a bachelor's degree, entry-level position in the Department of Health and Human Services (HHS). Incumbents hired from this recruitment are not eligible to be transitioned into a permanent full-time or part-time position. The Client Services Counselor performs a broad spectrum of duties including, but not limited to, providing direct services/case management support to clients facing difficult situations, emotional stresses, or significant changes in their lives as well as addressing emotional, behavioral, substance use, and/or mental health disorders, and homelessness, lack of employment and/or education in individuals and families. Client Services Counselors assist individuals to cope with the situation at hand, advocate for them, and assist them in seeking out valuable resources and other means of support. Opportunities in HHS could include: Adult System of Care Adult Protective Services In-Home Supportive Services (IHSS) Mental Health Services, Housing and Homeless Services Quality Management Substance Use Disorders Children’s System of Care Mental Health Services, including wraparound Child Welfare Services, including intake, ongoing services, and Resource Family Approval Human Services Employment Services, including the Business Advantage Network (BAN) Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Employees who are designated to use a second language in the normal course and scope of work will receive five percent (5%) bilingual pay. This recruitment is open until filled. A pplications will be screened on a bi-weekly basis. DEFINITION To perform a variety of professional case management and direct client services duties; to coordinate and act as liaison with other departmental and community services/resources; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Counselor series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a supervisory/management position and may receive technical and functional supervision from a senior level professional. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Provide counseling and case management to assigned clients on an on-going basis; monitor and document treatment plans and activity strategies, provide linkage and refer clients to other departmental and/or community services and resources, conduct home/work site visits, and monitor and assess client status on an on-going basis. Conduct intake and screen applicants for designated services; review investigations and case studies utilized in the determination of the needs and qualifications of applicants/clients; determine appropriate services necessary and/or applicable to most effectively meet client needs. Coordinate and oversee clients involved in the learning and performance of designated living/working skills; evaluate and track the level of functional behavior; teach/train clients in appropriate behaviors/skills utilizing a multi-disciplinary team approach; and assist clients with re-entry into the community and/or work place. Participate in the development and on-going implementation of treatment plans, activity strategies, and other individualized programs to include behavior modification, basic financial management, social and workplace skills, job search, and other activities necessary for independent living; observe and interact with clients and families, employers, and other involved participants in a defined and professional manner and record observations and interactions. Assess applicant/client status and abilities relative to assigned program acceptance, appropriate placement, and/or on-going participation; conduct needs assessments, administer tests, and apply standardized criteria in making determinations and recommendations. Identify and report potential crisis situations or, within established procedures, apply appropriate intervention; document activities, behavior, incidents and interactions; be alert to all conditions and situations involving clients; counsel clients and provide positive role model behavior. Provide limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention. Lead group discussions and interactions regarding assigned program area and activities and the clients' participation in these activities; provide input and act as a resource to clients in a group environment. Provide outreach and referral networks to the community, general public, local employers, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups and the general public. Participate in and contribute to an inter-agency and community networking/referral system; evaluate clients' needs relative to appropriate program referrals; maintain close communication with contract providers, employers, and community service agencies to ensure treatment plan/activity strategies and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of experience performing client services and support functions in a public health/social services environment is desirable. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in sociology, psychology, counseling, behavioral sciences or a related field. Or: Possession of a license issued by the State of California as a Psychiatric Technician . Note: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Standard and accepted terminology utilized in designated program areas and its relation to treatment and regulations affecting service provision. Techniques used in individual/group care, counseling, and treatment of designated client population, including the multi-disciplinary approach to providing services. Crisis intervention and conflict resolution techniques, including management of assaultive behavior; seclusion and restraint philosophy. Use of medication in mental health treatment. Standard and accepted case management techniques. Standard and accepted interviewing and observation techniques and methods. Health and human services delivery systems and the multi-disciplinary approach to these systems. Standard and accepted English usage, spelling, punctuation, and grammar, and basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently review work papers, reports and special projects; identify and problem solve situations involving clients; identify safety hazards; locate equipment and supplies; remember clients' names; understand and explain Department policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, squat, or kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb, or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Assess financial, physical, mental and emotional well-being of applicants or clients. Develop adequate and appropriate case plans. Effectively interview individuals who may be physically, mentally and/or emotionally impaired or distressed. Relate positively to clients; establish trust and rapport; and display empathy. Learn how to develop a treatment plan or activities strategy. Work cooperatively as part of a team providing services and/or treatment to designated clients. Provide effective case management services and learn the community resources available to client population. Assess situations involving designated clients quickly and objectively, determine appropriate course of action and respond effectively using a variety of appropriate interventions and approaches. Prepare thorough documentation and maintain accurate and systematic records. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Work assigned shift schedule. Use a telephone and photocopy machine, routine housekeeping equipment and recreational and athletic equipment. Communicate clearly and concisely, both in oral and written forms. Establish and maintain effective work relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *11/13/2023, 12/29/2023, 3/29/2024, 6/28/2024, 9/27/2024, 12/27/2024 Level 1 - $6,721.62 - $8579.92 /month Level 2 - $7,464.58 - $9526.50 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: *11/13/2023, 12/29/2023, 3/29/2024, 6/28/2024, 9/27/2024, 12/27/2024 Level 1 - $6,721.62 - $8579.92 /month Level 2 - $7,464.58 - $9526.50 /month Performs professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs. Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis. The Information Technology (IT) Infrastructure Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in networking, designing, developing, testing, implementing, and maintaining computer systems infrastructure Basic project management principles and techniques such as organizing and managing a project, developing schedules and project plans, identifying critical paths, and breaking down a project into individual tasks System infrastructures similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer hardware Principles and practices of troubleshooting computer infrastructure problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures and equipment Server platforms and operating system components for mainframe, microcomputer and/or client server systems Techniques and practices used in managing, designing, implementing, maintaining and operating information processing systems General operational characteristics, configuration and set up of communication systems, equipment, devices, local and wide area network, radio communications and telephone systems The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure Common information security issues, threats, vulnerabilities, and attacks Sources of harmful radio frequency and intermodulation interference to County radio systems; and how to correct the harmful sources Techniques and practices used in managing, configuring, maintaining and operating information processing systems Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems Design and maintain active directory, exchange, e-mail, backup and related systems Plan, design, install and document new network segments and connections Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology Design, implement and maintain network and telephony systems and projects Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements Identify and resolve system performance and security issues that risk business continuity Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's Diagnose and resolve complex problems related to PC systems Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
May 13, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
May 13, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Modesto Irrigation District
Modesto, California, United States
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
CITY OF GLENDALE CA
Glendale, California, United States
The Position Under general direction of senior management, this classification performs difficult professional engineering work and assists in training and directing subordinate staff. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with the highest level of customer service and ethical standards. Prepares and/or supervises the preparation of designs, specifications, plans, estimates, studies and reports involved in the construction, maintenance and operation of an electric utility and communication system. Performs power systems studies and failure analysis. Reviews and analyzes costs, and conducts cost-benefit studies in the construction and operation of the electric utility system. Conducts long-range planning studies. Supervises and participates in engineering and research investigations. Prepares engineering specifications, request proposals, staff reports, and contract documents. Analyzes bids, and prepares and oversees contracts. Oversees projects, including the budgeting, scheduling, resource planning, monitoring and controlling. Meets with the public and representatives of other agencies regarding engineering and construction requirements. Represents the Department in committees and industry associations. Reviews construction work for compliance with industry and safety standards, engineering specifications, and design requirements. Supervises employees in the Electrical Engineering Office or Power Supply Group in assigned engineering tasks. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Ensures that all work practices and documentation are in compliance with existing and future industry and safety standards, such as the North American Electric Reliability Corporation (NERC) and Western Electricity Coordinating Council (WECC) Reliability Standards, the General Industry Safety Orders (95, 128 and 165), the National Electricity Safety Code (NESC), the National Electrical Code (NEC), and the California Occupational Safety and Health Administration (Cal/OSHA). May drive on City business depending on the needs of the position. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Develops designs for the overhead and underground transmission and distribution system, electrical substations, SCADA, generating plants, pumping facilities, and street lighting system. Performs other related duties as assigned or as the situation requires. Minimum Requirements Experience Two years of professional experience in electrical engineering, including one year in the electric utility field. Education/Training Bachelor's Degree in Electrical Engineering or a related field. License(s)/Certification(s) Valid Class C California driver's license. Registration as an Electrical Engineer with the California State Board of Registration for Professional Engineers. Knowledge, Skills & Abilities Knowledge of: Applicable safety rules, practices and procedures. Electrical power system design and construction practices. Engineering economics. Federal, State, and local laws, codes, and regulations, including the National Electricity Safety Code (NESC) and the General Industry Safety Orders (95, 128). Operations of an electric utility. Principles of supervision. Utility financial and accounting practices. Skill in: Electrical power system design. Ability to: Provide exceptional customer service to those using departmental services. Apply project management principles to initiate, direct, monitor, and control engineering and construction projects. Effectively communicate with the public regarding Department policies, plans and requirements. Effectively supervise subordinates. Establish and maintain smooth and effective working relationships and resolve interpersonal conflicts. Foster a teamwork environment. Lead, coach, instruct and motivate employees. Make effective presentations. Model and practice the highest standards of ethical conduct. Organize the work of an engineering staff. Prepare, analyze and compare the economic and reliability characteristics of alternative designs or plans. Provide clear work instruction. Read, write, communicate effectively, and comprehend directions in English. Review and evaluate employees' job performance. Other Characteristics Willingness to: Respond to system emergencies. Initiate, recommend and carry out personnel actions. Work overtime as requested. Assume responsibility for maintaining a safe working environment. Promotional Eligibility Any City of Glendale employee who meets the minimum qualifications for this position, has completed probation or six months of City employment, and is occupying a permanent full-time classification on file in the Human Resources Department. Hourly City employees may be considered, provided that they furnish proof of continuous employment immediately preceding the final filing date, which would equal a minimum of six months of full-time service or 1040 part-time hours. (Civil Service Rule VIII 4-E). Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. There is no recognized equivalent for registration as an Electrical Engineer with the California State Board of Registration for Professional Engineers. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: Submitted application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. Candidates must achieve a minimum score of 70.00% on the oral interview in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge, and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only.
May 07, 2024
Full Time
The Position Under general direction of senior management, this classification performs difficult professional engineering work and assists in training and directing subordinate staff. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with the highest level of customer service and ethical standards. Prepares and/or supervises the preparation of designs, specifications, plans, estimates, studies and reports involved in the construction, maintenance and operation of an electric utility and communication system. Performs power systems studies and failure analysis. Reviews and analyzes costs, and conducts cost-benefit studies in the construction and operation of the electric utility system. Conducts long-range planning studies. Supervises and participates in engineering and research investigations. Prepares engineering specifications, request proposals, staff reports, and contract documents. Analyzes bids, and prepares and oversees contracts. Oversees projects, including the budgeting, scheduling, resource planning, monitoring and controlling. Meets with the public and representatives of other agencies regarding engineering and construction requirements. Represents the Department in committees and industry associations. Reviews construction work for compliance with industry and safety standards, engineering specifications, and design requirements. Supervises employees in the Electrical Engineering Office or Power Supply Group in assigned engineering tasks. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Ensures that all work practices and documentation are in compliance with existing and future industry and safety standards, such as the North American Electric Reliability Corporation (NERC) and Western Electricity Coordinating Council (WECC) Reliability Standards, the General Industry Safety Orders (95, 128 and 165), the National Electricity Safety Code (NESC), the National Electrical Code (NEC), and the California Occupational Safety and Health Administration (Cal/OSHA). May drive on City business depending on the needs of the position. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Develops designs for the overhead and underground transmission and distribution system, electrical substations, SCADA, generating plants, pumping facilities, and street lighting system. Performs other related duties as assigned or as the situation requires. Minimum Requirements Experience Two years of professional experience in electrical engineering, including one year in the electric utility field. Education/Training Bachelor's Degree in Electrical Engineering or a related field. License(s)/Certification(s) Valid Class C California driver's license. Registration as an Electrical Engineer with the California State Board of Registration for Professional Engineers. Knowledge, Skills & Abilities Knowledge of: Applicable safety rules, practices and procedures. Electrical power system design and construction practices. Engineering economics. Federal, State, and local laws, codes, and regulations, including the National Electricity Safety Code (NESC) and the General Industry Safety Orders (95, 128). Operations of an electric utility. Principles of supervision. Utility financial and accounting practices. Skill in: Electrical power system design. Ability to: Provide exceptional customer service to those using departmental services. Apply project management principles to initiate, direct, monitor, and control engineering and construction projects. Effectively communicate with the public regarding Department policies, plans and requirements. Effectively supervise subordinates. Establish and maintain smooth and effective working relationships and resolve interpersonal conflicts. Foster a teamwork environment. Lead, coach, instruct and motivate employees. Make effective presentations. Model and practice the highest standards of ethical conduct. Organize the work of an engineering staff. Prepare, analyze and compare the economic and reliability characteristics of alternative designs or plans. Provide clear work instruction. Read, write, communicate effectively, and comprehend directions in English. Review and evaluate employees' job performance. Other Characteristics Willingness to: Respond to system emergencies. Initiate, recommend and carry out personnel actions. Work overtime as requested. Assume responsibility for maintaining a safe working environment. Promotional Eligibility Any City of Glendale employee who meets the minimum qualifications for this position, has completed probation or six months of City employment, and is occupying a permanent full-time classification on file in the Human Resources Department. Hourly City employees may be considered, provided that they furnish proof of continuous employment immediately preceding the final filing date, which would equal a minimum of six months of full-time service or 1040 part-time hours. (Civil Service Rule VIII 4-E). Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. There is no recognized equivalent for registration as an Electrical Engineer with the California State Board of Registration for Professional Engineers. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: Submitted application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. Candidates must achieve a minimum score of 70.00% on the oral interview in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge, and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only.
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
Apr 18, 2024
Full Time
Job Summary Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: I.T. Technician I Range 7, Step 1-19: $15.29 - $26.03 (“The typical hiring salary is $15.29 - $18.81 - DOQ.”) I.T. Technician II Range 10, Step 1-19: $17.69 - $30.11 (“The typical hiring salary is $17.69 - $21.76 - DOQ.”) I.T. Technician III Range 13, Step 1-18: $20.48 - $33.85 (“The typical hiring salary is $20.48 - $25.17 - DOQ.”) I.T. Technician IV Range 16, Step 1-18: $23.71 - $39.17 (“The typical hiring salary is $23.71 - $29.15 - DOQ.”) Below is the job description for I.T. Technician IV Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard. Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services. This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge. REPORTS TO Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority. SUPERVISION EXERCISED As assigned, may exercise technical, functional, or direct supervision of subordinates. Essential Job Functions Answers the County’s main switchboard, routing and referring calls. Responds to inquiries and requests for Information Technology services; interviews user to collect information about technology problems, automated business systems, and software issues; leads user through diagnostic procedures to determine source of error; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Takes a lead position on larger projects and more complicated tasks. Provides hardware and software support of PC's and network/telecommunications system infrastructure equipment. Provides administration of a multiple server network; Plans and implements network security and data administration. Installs, configures, upgrades, and troubleshoots problems related to hardware, software, and other equipment. Responds to calls from users. Researches, evaluates and tests new technologies for existing and proposed network systems. Troubleshoots problems related to any aspect of network systems and PC's. Diagnoses, tracks resolves, and documents problems. Identifies system problems and recommends possible solutions. Corrects and tests software and hardware problems. Identifies and resolves hardware, software, and networking problems related to end-user computing; may maintain and repair data communication lines, routers, and software; schedules and coordinates preventative maintenance on computer and peripheral equipment. Installs, configures and tests new and updated releases of end-user software systems and computing equipment. Configures network interface cards, protocols, cabling, routers, switches and hubs. Provides technical specifications for new projects. Performs diagnostics on suspected faulty components. Writes general work plans and status reports for projects and presents plans to management. Advises, trains, and assists users on how best to utilize system and ensures installation of desktop hardware and software according to established standards. Trains and cross-trains fellow employees on system operations and usage. Performs password and other various levels of security support on systems. Analyzes statistics and writes reports on system events and performance. Creates and manages databases, procedures, and documentation, including equipment inventory of utilized and spare equipment. May include duties assigned to the IT Technical I, II, and III classifications. Ensures the IT department mission, philosophy, and Mohave County’s mission, core values, programs, products, and services are consistently adhered to and presented in a strong, positive manner. Communicates and acts in a professional manner with the public, co-workers, and work contacts. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications Associate’s Degree in Computer Science, Information Systems, Computer Engineering, or related discipline. Five (5) years consecutive computer operations, which includes configuration, maintenance of microcomputers, related peripheral network. Five (5) year experience in training, troubleshooting, and providing technical support to systems users. OR any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Personal computers and software application packages and development products. A wide variety of hardware and software, cabling, power requirements, and ancillary equipment related to network operations. Data communications protocols and standards. Windows Desktop and Server Operating Systems. Router and TCP/IP configurations including but not limited to VLANS and routing protocols. Troubleshooting of personal computers and network/telecommunication architectures. Diagnose, document, and troubleshoot a wide variety of technical problems. Personal computer components, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Installing and configuring wireless networking equipment. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Working in a technical environment with interlinked and changing priorities. Diagnosing, analyzing, and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Establishing and maintaining effective positive working relationships with co-workers and customers. Communicating verbally and in writing. Equipment selection for determining which tools and equipment are best suited for each job. Troubleshooting to determine the causes of operating errors and resolving causes. Complex problem solving for identifying complex problems and reviewing related information to implement solutions. Ability to: Communicate technical ideas clearly and effectively both orally and in writing. Train and provide support to computer users. Perform personal computer system troubleshooting on both software and hardware problems. Implement or coordinate equipment repairs and solve software problems. Monitor and maintain network operations. Assist users in solving systems problems. Establish and maintain effective business relationships. Read and interpret technical manuals used in the assembly, installation, repair, and operation of data networking equipment. Maintain records and write reports. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING APRIL 9, 2024, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXECEPTIONS. EXAM NUMBER J4229N TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Monitors, audits and evaluates a private agency's performance in providing the appropriate kind and level of service specified in the contract agreement. CLASSIFICATION STANDARDS Positions allocable to this class report to a higher-level supervisor and are primarily responsible for monitoring the overall quality of services provided by the contractor and for conducting random and detailed audits and evaluations of specific aspects of contracted services. Essential Job Functions Monitors and evaluates services provided by contractors and/or subcontractors by preparing timelines of tasks and deadlines; selecting random sample sizes for administrative responsibility, fiscal accountability, and service delivery reviews; and conducting on-site visits and desk reviews; etc. in order to ensure the contractors are performing at optimal levels, and are in compliance with contract agreements and rules and regulations set forth by the County . Conducts on-site visits to contractor’s place of business bydriving a vehicle (e.g., County vehicle, personal vehicle, etc.) to various sites throughout the County of Los Angeles; using alternate forms of transportation; conducting entrance and exit meetings to discuss the purpose of the visit, preliminary findings, and provide technical assistance; reviewing and verifying documents and files; and performing detailed inspections/walkthroughs of services in order to ensure: a) effective services are delivered to participants and in compliance with local, State, federal, rules/regulations; b) billing accuracy, c) County is satisfied with the contractor’s performance. Investigates potential problems and/or areas of non-compliance by documenting discrepancies and communicating to appropriate staff/management, conducting follow-up inspections to ensure corrective action has been taken, completing all required reviews and monitoring activities within contracted specified timeframes, and initiating additional action through the supervisor if necessary in order to ensure the appropriate type and level of service specified in the contract agreement are met. Prepares various documents (e.g., investigation reports, contract discrepancy reports, change notices, amendments, various letters and correspondence, monitoring tools, etc.) by compiling information into an appropriate format (e.g., text, table, chart, graph, presentation, etc.), and manually or electronically operating computer software programs (e.g., email, word processing, spreadsheet, database, etc.) in order to solicit, convey, record, or present the information. Reviews, analyzes, and processes various documents (e.g., Monthly Management Reports, Customer Service Questionnaires, Ad Hoc reports, single-audit reports, computerized records/reports, supporting documents, invoices, budgets, financial statements, corrective action plan, close-out reports, etc.) by checking the documents’ contents for accuracy, completeness, and compliance with terms of the contract (e.g., reaching adequate number of participants, reaching identified target group, etc.), State, county, and federal regulations; reviewing contractor’s invoices to see whether expenses were necessary, proper, and reasonable and in line with the contract budget; and assessing financial penalties and bonuses of contracts in order to ensure compliance, accuracy, and completeness prior to supervisor’s review. Maintains records of contractor activities and expenditures by creating files that include all actions and correspondence pertaining to contracts; tracking contract expenditures; scanning documents; arranging, classifying, sorting, and filing the records according to a specified sequencing method (e.g., alphabetic, numerical, chronological, by subject matter, department-specific coding systems, etc.); and utilizing the office’s hardcopy and/or electronic filing systems in order to ensure their accessibility, accuracy, safe-keeping, and relevance. Serves as a liaison with various agencies and organizations (e.g., stakeholders, contractors, other County departments, the public, etc.) by establishing and/or maintaining working relationships with individuals; providing individuals with requested services, information, guidance, and remedial solutions to programmatic issues; consulting with individuals for information needed; and coordinating and scheduling trainings, visits, entrance and exit meetings, etc. in order to obtain, exchange, or provide information in connection with contracts. Assists supervisor in contract development, change notices, amendments, etc. by researching applicable laws and regulations; reviewing specifications and/or scope of work; identifying errors with contract language that results in change orders or amendments; etc. in order to maximize financial and operational performance of the department and minimize risk. Requirements MINIMUM REQUIREMENTS OPTION I One year of experience at the level of Los Angeles County's class of Administrative Assistant III*. OPTION II Two years of experience in a contract environment at the level of Los Angeles County's class of Administrative Assistant II* consisting of maintaining, monitoring, auditing, and evaluating contract agreements. OPTION III Three years of experience at the working supervisor** level involving fleet management and/or maintenance***. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION *For full descriptions of class specifications of Los Angeles County classes Administrative Assistant III (Item #0889) or Administrative Assistant II (Item #0888) please click on the hyperlink on each title OR go to the Department of Human Resources website at https://.hr.lacounty.gov/ and type in the job title or item number under the "FIND JOB DESCRIPTIONS" search box. **Experience at the working supervising level refers to working with and supervising a crew of at least three or more journey-level automotive, bus, or truck technicians. Supervisory capacity refers to providing direct administration and technical supervision to include planning, assigning, and reviewing the work of staff, evaluating employee performance, approving leave of absence, counseling and recommending discipline. Journey-Level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. ***Fleet management and maintenance refers to the inspection, maintenance, repair, procurement, assignment, and disposal of a diverse fleet of vehicles and equipment used for construction, maintenance operations, emergency response, and/or for basic transportation purposes, and having knowledge of the industry repair and maintenance practices and regulations. ENDORSEMENT OF COUNTY QUALIFICATIONS Applicants who wish to qualify using experience gained in County classifications that are not at the level of the classification listed in the requirements must provide verification of qualifying out-of-class bonus, temporary assignment bonus, or reclassification study from CEO at the time of filing, or within seven (7) calendar days from the date of application submission. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and exam number. Applicants do not need to submit such verification if they hold or have held a position at the level of the classification listed in the requirements, or a position deemed to be at equivalent level. SHERIFF'S DEPARTMENT EMPLOYEES Sheriff Department employees must complete the Special Pay Verification Form (SPVF) accessible at Special Pay Verification Form - Employees - Power Apps at the time of filing or within seven (7) calendar days from the date of filing your online application. The Classifications Unit will email the approved SPVF to the applicant and the Professional Examinations Unit. If you have additional questions, please call the Classifications Unit at (213) 229-3193. Verification of Experience (VOE) forms previously approved by the Classifications Unit will be accepted. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title, and exam number. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A multiple choice and/or simulation assessment(s), weighted 30% , assessing: Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change. Applicants must achieve a passing score of 70% or higher on PART I in order to be invited to PART II. PART II A performance test, weighted 70% , assessing: Reading Comprehension Decision Making Fact Finding and Data Analysis Problem Solving Analyzing Information Written Communication Payroll Audit and Analysis Responsibility MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS AND PERFORMANCE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. CANDIDATES MUST MEET THE MINIMUM REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests . Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test, and you are invited to study and review whatever material you believe will help you prepare. VETERAN'S CREDIT If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an "as received" basis and promulgated to the register accordingly. SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. A Selective Certification may be established for the following areas: Automotive Specific knowledge of the specialized functional areas may be the subject of the departmental hiring interview. If you wish to be considered in any areas above, you MUST indicate the specialized experience on your application and supplemental questionnaire. Any inconsistencies or discrepancies with your job description on the application and supplemental questionnaire will not be considered as qualifying. REMINDER: Applicants are required to respond to all supplemental questions during the application process. Be sure to provide detailed and accurate responses to all questions. The questions are designed to elicit information to confirm the applicant qualifies not only for the position itself, but also for placement on any Selective Certification lists. Candidates who pass the examination and meet the criteria identified in the supplemental questions will be placed on the General and Selective Certification lists. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this register will be used to fill vacancies throughout the Los Angeles County Sheriff's Department. AVAILABLE SHIFT: Any APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right corner of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 P.M., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline , as you may be required to verify your email address. This needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and ensure that you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices, including result letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add selockwo@lasd.org, yrodriguez@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader) For detailed information, please click here Closing Date/Time: Continuous
Apr 09, 2024
Full Time
Position/Program Information FIRST DAY OF FILING APRIL 9, 2024, at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXECEPTIONS. EXAM NUMBER J4229N TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Monitors, audits and evaluates a private agency's performance in providing the appropriate kind and level of service specified in the contract agreement. CLASSIFICATION STANDARDS Positions allocable to this class report to a higher-level supervisor and are primarily responsible for monitoring the overall quality of services provided by the contractor and for conducting random and detailed audits and evaluations of specific aspects of contracted services. Essential Job Functions Monitors and evaluates services provided by contractors and/or subcontractors by preparing timelines of tasks and deadlines; selecting random sample sizes for administrative responsibility, fiscal accountability, and service delivery reviews; and conducting on-site visits and desk reviews; etc. in order to ensure the contractors are performing at optimal levels, and are in compliance with contract agreements and rules and regulations set forth by the County . Conducts on-site visits to contractor’s place of business bydriving a vehicle (e.g., County vehicle, personal vehicle, etc.) to various sites throughout the County of Los Angeles; using alternate forms of transportation; conducting entrance and exit meetings to discuss the purpose of the visit, preliminary findings, and provide technical assistance; reviewing and verifying documents and files; and performing detailed inspections/walkthroughs of services in order to ensure: a) effective services are delivered to participants and in compliance with local, State, federal, rules/regulations; b) billing accuracy, c) County is satisfied with the contractor’s performance. Investigates potential problems and/or areas of non-compliance by documenting discrepancies and communicating to appropriate staff/management, conducting follow-up inspections to ensure corrective action has been taken, completing all required reviews and monitoring activities within contracted specified timeframes, and initiating additional action through the supervisor if necessary in order to ensure the appropriate type and level of service specified in the contract agreement are met. Prepares various documents (e.g., investigation reports, contract discrepancy reports, change notices, amendments, various letters and correspondence, monitoring tools, etc.) by compiling information into an appropriate format (e.g., text, table, chart, graph, presentation, etc.), and manually or electronically operating computer software programs (e.g., email, word processing, spreadsheet, database, etc.) in order to solicit, convey, record, or present the information. Reviews, analyzes, and processes various documents (e.g., Monthly Management Reports, Customer Service Questionnaires, Ad Hoc reports, single-audit reports, computerized records/reports, supporting documents, invoices, budgets, financial statements, corrective action plan, close-out reports, etc.) by checking the documents’ contents for accuracy, completeness, and compliance with terms of the contract (e.g., reaching adequate number of participants, reaching identified target group, etc.), State, county, and federal regulations; reviewing contractor’s invoices to see whether expenses were necessary, proper, and reasonable and in line with the contract budget; and assessing financial penalties and bonuses of contracts in order to ensure compliance, accuracy, and completeness prior to supervisor’s review. Maintains records of contractor activities and expenditures by creating files that include all actions and correspondence pertaining to contracts; tracking contract expenditures; scanning documents; arranging, classifying, sorting, and filing the records according to a specified sequencing method (e.g., alphabetic, numerical, chronological, by subject matter, department-specific coding systems, etc.); and utilizing the office’s hardcopy and/or electronic filing systems in order to ensure their accessibility, accuracy, safe-keeping, and relevance. Serves as a liaison with various agencies and organizations (e.g., stakeholders, contractors, other County departments, the public, etc.) by establishing and/or maintaining working relationships with individuals; providing individuals with requested services, information, guidance, and remedial solutions to programmatic issues; consulting with individuals for information needed; and coordinating and scheduling trainings, visits, entrance and exit meetings, etc. in order to obtain, exchange, or provide information in connection with contracts. Assists supervisor in contract development, change notices, amendments, etc. by researching applicable laws and regulations; reviewing specifications and/or scope of work; identifying errors with contract language that results in change orders or amendments; etc. in order to maximize financial and operational performance of the department and minimize risk. Requirements MINIMUM REQUIREMENTS OPTION I One year of experience at the level of Los Angeles County's class of Administrative Assistant III*. OPTION II Two years of experience in a contract environment at the level of Los Angeles County's class of Administrative Assistant II* consisting of maintaining, monitoring, auditing, and evaluating contract agreements. OPTION III Three years of experience at the working supervisor** level involving fleet management and/or maintenance***. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION *For full descriptions of class specifications of Los Angeles County classes Administrative Assistant III (Item #0889) or Administrative Assistant II (Item #0888) please click on the hyperlink on each title OR go to the Department of Human Resources website at https://.hr.lacounty.gov/ and type in the job title or item number under the "FIND JOB DESCRIPTIONS" search box. **Experience at the working supervising level refers to working with and supervising a crew of at least three or more journey-level automotive, bus, or truck technicians. Supervisory capacity refers to providing direct administration and technical supervision to include planning, assigning, and reviewing the work of staff, evaluating employee performance, approving leave of absence, counseling and recommending discipline. Journey-Level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. ***Fleet management and maintenance refers to the inspection, maintenance, repair, procurement, assignment, and disposal of a diverse fleet of vehicles and equipment used for construction, maintenance operations, emergency response, and/or for basic transportation purposes, and having knowledge of the industry repair and maintenance practices and regulations. ENDORSEMENT OF COUNTY QUALIFICATIONS Applicants who wish to qualify using experience gained in County classifications that are not at the level of the classification listed in the requirements must provide verification of qualifying out-of-class bonus, temporary assignment bonus, or reclassification study from CEO at the time of filing, or within seven (7) calendar days from the date of application submission. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and exam number. Applicants do not need to submit such verification if they hold or have held a position at the level of the classification listed in the requirements, or a position deemed to be at equivalent level. SHERIFF'S DEPARTMENT EMPLOYEES Sheriff Department employees must complete the Special Pay Verification Form (SPVF) accessible at Special Pay Verification Form - Employees - Power Apps at the time of filing or within seven (7) calendar days from the date of filing your online application. The Classifications Unit will email the approved SPVF to the applicant and the Professional Examinations Unit. If you have additional questions, please call the Classifications Unit at (213) 229-3193. Verification of Experience (VOE) forms previously approved by the Classifications Unit will be accepted. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title, and exam number. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A multiple choice and/or simulation assessment(s), weighted 30% , assessing: Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change. Applicants must achieve a passing score of 70% or higher on PART I in order to be invited to PART II. PART II A performance test, weighted 70% , assessing: Reading Comprehension Decision Making Fact Finding and Data Analysis Problem Solving Analyzing Information Written Communication Payroll Audit and Analysis Responsibility MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS AND PERFORMANCE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. CANDIDATES MUST MEET THE MINIMUM REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests . Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test, and you are invited to study and review whatever material you believe will help you prepare. VETERAN'S CREDIT If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an "as received" basis and promulgated to the register accordingly. SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. A Selective Certification may be established for the following areas: Automotive Specific knowledge of the specialized functional areas may be the subject of the departmental hiring interview. If you wish to be considered in any areas above, you MUST indicate the specialized experience on your application and supplemental questionnaire. Any inconsistencies or discrepancies with your job description on the application and supplemental questionnaire will not be considered as qualifying. REMINDER: Applicants are required to respond to all supplemental questions during the application process. Be sure to provide detailed and accurate responses to all questions. The questions are designed to elicit information to confirm the applicant qualifies not only for the position itself, but also for placement on any Selective Certification lists. Candidates who pass the examination and meet the criteria identified in the supplemental questions will be placed on the General and Selective Certification lists. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this register will be used to fill vacancies throughout the Los Angeles County Sheriff's Department. AVAILABLE SHIFT: Any APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right corner of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 P.M., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline , as you may be required to verify your email address. This needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and ensure that you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices, including result letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add selockwo@lasd.org, yrodriguez@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader) For detailed information, please click here Closing Date/Time: Continuous