City of Tustin, CA
Tustin, California, United States
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
ALBEMARLE COUNTY, VA
Charlottesville, Virginia, United States
Public Safety Communications Officer The Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC) Full-Time or Part-Time, 12 months Non-Exempt, Public Safety Pay-scale Benefits-Eligible THE CHARLOTTESVILLE-UVA-ALBEMARLE COUNTY EMERGENCY COMMUNICATIONS CENTER (ECC) The Emergency Communications Center (ECC) provides all emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC receives all 9-1-1 calls in the area and serves as the central dispatch for the three local police departments, three rescue squads and fire calls. The ECC is a nationally recognized center, having earned CALEA Accreditation as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center. The Public Safety Communications Officer The Public Safety Communications Officer (PSCO) is a skilled communications professional, performing work that is core to the health, safety, and well-being of our communities. As the “first, first responder”, the PSCO receives, processes, dispatches, and manages emergency and non-emergency requests for service from the public, law enforcement, and fire/rescue communities in a fast-paced, technology-rich environment. The PSCO is assigned to work at the Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC), a consolidated primary public safety answering point which provides emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC receives all 9-1-1 calls in the area and serves as the central dispatch for all regional law enforcement, fire, and EMS agencies. The ECC is a nationally recognized center, having earned CALEA Accreditation as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center. The PSCO exercises judgement in establishing response priorities, while directing and coordinating field responders. The PSCO anticipates community and responder needs to ensure effective utilization of available resources. The PSCO is often called to triage and manage incidents, providing care to people in emergency situations, until field responders arrive on scene, and performing 9-1-1 telecommunications work under frequently stressful and emotionally challenging conditions. This position includes progressive knowledge, skills, abilities, and essential functions in the following areas: PSCO-I (Call-taking) A 9-1-1 telecommunicator who receives and processes emergent and non-emergent requests for assistance originating from telephone calls, text messages, videos, and other methods, providing pre-arrival and post-dispatch instructions. PSCO-II (Call-taking/Dispatch) A 9-1-1 telecommunicator who dispatches for one assigned area of focus (law enforcement or fire/EMS), in addition to call taking; PSCO-III (Call-taking/Multi-Disciplinary Dispatch) A 9-1-1 telecommunicator who dispatches and manages system status of all disciplines (police, fire/EMS, and others), in addition to call taking. THE EXPECTATIONS Essential functions and responsibilities of Public Safety Communications Officer include, but are not limited to, the following: PSCO-I (Call-taking): Receives emergency and non-emergency requests for service by telephone, text message, video, or other methods and determines appropriate response according to location and nature of problem and procedures of the department(s). Provides pre-arrival and post-dispatch instructions. Provides information to callers when in-person response by police, fire, or rescue agency is not warranted. Transfers calls to Poison Control Center, surrounding jurisdictions' Emergency Communications Centers, or 9-8-8/Mental Health Crisis Centers; monitors transferred telephone calls to ensure pick-up and appropriate response. Operates and enters information into the computer aided dispatch system. Places outgoing calls to partner agencies to coordinate emergency and non-emergency response. Completes required monthly training to ensure special procedures are reviewed with supervision. Operates other related equipment, including voice recording units, telecommunication device for the hearing impaired, RIOS Interoperability System, Backup Telephone System, and NG-911 telephone system. May assist with the training of new employees to include classroom and continuous on the job training. Performs other related duties as required. PSCO-II (Call-taking/Dispatch): Performs all essential functions of a PSCO-I. Operates and monitors multiple emergency radio frequencies for an assigned area of focus (Fire/EMS or Police). Ensures that all call information is relayed to the responders and entered into the CAD record. Maintains communications with responding emergency units to assist them in any manner necessary to complete proper response. Relays vital information to field responders. Prioritizes, dispatches, documents response and disposition of emergent and non-emergent requests for service, according to policy and procedures. Operates and monitors local, state, and national weather and disaster warning and mass-notification systems. Operates and monitors national and statewide criminal information network teletype system if area of focus is Police (not applicable for Fire/EMS). Implements emergency call-out procedures as appropriate. PSCO III (Call-taking/Multi-Disciplinary Dispatch): Performs all essential functions of a PSCO-II. Maintains proficiency and ability to work all PCSO roles within the ECC including dispatch and monitoring response activities for police, sheriff, fire, EMS, mental health crisis teams, security and others. Manages the system status of assigned field response agency and keeps chiefs, commanders, and directors informed of notable changes. Operates and monitors multiple emergency radio frequencies and talk groups. Performs related tasks as required. THE QUALIFICATIONS Education and Experience Graduation from high school or possession of a GED. Prior work experience involving public contact and/or with an emergency response agency preferred. PSCO-I is an entry-level position and requires no prior emergency communications experience. PSCO-II requires demonstrated mastery (typically, minimum of one year) of PSCO I core functions and responsibilities. PSCO-III requires demonstrated mastery (typically, minimum of two years) of PSCO I and PSCO II core functions and responsibilities. Prior experience in like roles will be evaluated on a case-by-case basis and may be utilized for PSCO-II/III placement. This position may be hired as PSCO I, II, or III depending on agency needs and vacancy. Special Requirements: Completion of appropriate training prescribed by the Commonwealth of Virginia for this level of position. Possession of a valid driver's license issued by the Commonwealth of Virginia. Ability to obtain and maintain EMD, EFD, and EPD through International Academy of Emergency Dispatch certification within 90 days of hire. Knowledge, Skills and Abilities General knowledge of the methods of operation of telecommunication equipment and systems, ability to work well in emergency situations; ability to work well in a stressful environment, ability to work shift work; ability to work well with the public, responder agencies and co-workers; general knowledge of the geography, street and road systems and location of landmarks in the County, City and University of Virginia; ability to communicate effectively, both verbally and in writing, to convey information accurately, and to speak distinctly in stressful situations; ability to receive and process text, video, and other multi-media information which may contain sensitive, explicit, or emotionally challenging content; courtesy; tact; demonstrated ability to complete common job tasks while using a computer and multi-tasking; ability to satisfactorily complete the Communications Academy, Virginia Criminal Information Network/National Crime Information Center, Cardio Pulmonary Resuscitation for Telecommunicators; ability to successfully complete one year probationary period; ability to anticipate needs of field responders using guidance provided by policy and procedure. Extensive training is completed during initial months of employment, followed by a period of close supervision until a degree of proficiency is demonstrated in each phase of work. After the training period is completed, work is performed under regular supervision. THE PHYSICAL CONDITIONS AND NATURE OF WORK CONTACTS Duties are normally performed in a public safety emergency communications center setting, under frequently stressful and emotionally challenging conditions, primarily sitting or standing for extended periods of time at a telecommunications console position utilizing radio, telephone, and computer equipment. Hours of operation are 24 hours a day, 365 days a year. The employee is primarily scheduled for shift work hours which normally are 2-3-day periods consisting of 12-hour shifts. Work periods may have permanent or rotating days off, frequently requiring the employee to work holidays, evenings, or nights. The employee in this position is considered essential personnel and falls under Albemarle County AP-4 and in addition, is subject to working overtime, being held over, or called back for disasters, local emergencies, or special events. Frequent contact with the public, police, sheriff, security, fire, emergency medical service and mental health providers is necessary. Occasional contact with other federal, state and local government agencies is required. These contacts may require considerable skill in diplomacy, tact, or discretion., tact or discretion. THE SALARY RANGE Both full-time and part-time positions available. The salary range for this position is based on the public safety pay-scale, with a total annualized pay range of approximately $50,712-$103,194 (PSCO I Step 1 - PSCO III Step 30) for a full-time position working 2184 hours per year. Officers are also eligible for shift differential pay, and education stipends for completed Associate’s Degree of $1,000 per year and Bachelor’s Degree of $2,000 per year. Starting offer is based on applicable experience. The position also provides excellent benefits including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities. Deadline for applications: Position open until filled Virginia Values Veterans Albemarle County is a Certified V3 organization. EOE/EEO Albemarle County is an equal employment opportunity employer, and does not discriminate against any group or individual on the basis of race, color, religion, sex, sexual orientation, national origin, age or disability in regards to any aspect of employment policy and practice: recruitment, testing, selection, assignment, pay, conditions of work, training, leave, overtime, promotion, discipline, demotion, and separation.
Sep 07, 2024
Full Time
Public Safety Communications Officer The Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC) Full-Time or Part-Time, 12 months Non-Exempt, Public Safety Pay-scale Benefits-Eligible THE CHARLOTTESVILLE-UVA-ALBEMARLE COUNTY EMERGENCY COMMUNICATIONS CENTER (ECC) The Emergency Communications Center (ECC) provides all emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC receives all 9-1-1 calls in the area and serves as the central dispatch for the three local police departments, three rescue squads and fire calls. The ECC is a nationally recognized center, having earned CALEA Accreditation as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center. The Public Safety Communications Officer The Public Safety Communications Officer (PSCO) is a skilled communications professional, performing work that is core to the health, safety, and well-being of our communities. As the “first, first responder”, the PSCO receives, processes, dispatches, and manages emergency and non-emergency requests for service from the public, law enforcement, and fire/rescue communities in a fast-paced, technology-rich environment. The PSCO is assigned to work at the Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC), a consolidated primary public safety answering point which provides emergency communications services for Albemarle County, the City of Charlottesville, and the University of Virginia. The ECC receives all 9-1-1 calls in the area and serves as the central dispatch for all regional law enforcement, fire, and EMS agencies. The ECC is a nationally recognized center, having earned CALEA Accreditation as well as being designated as an APCO National Certified Training Program and Virginia Accredited Emergency Medical Dispatch Communications Center. The PSCO exercises judgement in establishing response priorities, while directing and coordinating field responders. The PSCO anticipates community and responder needs to ensure effective utilization of available resources. The PSCO is often called to triage and manage incidents, providing care to people in emergency situations, until field responders arrive on scene, and performing 9-1-1 telecommunications work under frequently stressful and emotionally challenging conditions. This position includes progressive knowledge, skills, abilities, and essential functions in the following areas: PSCO-I (Call-taking) A 9-1-1 telecommunicator who receives and processes emergent and non-emergent requests for assistance originating from telephone calls, text messages, videos, and other methods, providing pre-arrival and post-dispatch instructions. PSCO-II (Call-taking/Dispatch) A 9-1-1 telecommunicator who dispatches for one assigned area of focus (law enforcement or fire/EMS), in addition to call taking; PSCO-III (Call-taking/Multi-Disciplinary Dispatch) A 9-1-1 telecommunicator who dispatches and manages system status of all disciplines (police, fire/EMS, and others), in addition to call taking. THE EXPECTATIONS Essential functions and responsibilities of Public Safety Communications Officer include, but are not limited to, the following: PSCO-I (Call-taking): Receives emergency and non-emergency requests for service by telephone, text message, video, or other methods and determines appropriate response according to location and nature of problem and procedures of the department(s). Provides pre-arrival and post-dispatch instructions. Provides information to callers when in-person response by police, fire, or rescue agency is not warranted. Transfers calls to Poison Control Center, surrounding jurisdictions' Emergency Communications Centers, or 9-8-8/Mental Health Crisis Centers; monitors transferred telephone calls to ensure pick-up and appropriate response. Operates and enters information into the computer aided dispatch system. Places outgoing calls to partner agencies to coordinate emergency and non-emergency response. Completes required monthly training to ensure special procedures are reviewed with supervision. Operates other related equipment, including voice recording units, telecommunication device for the hearing impaired, RIOS Interoperability System, Backup Telephone System, and NG-911 telephone system. May assist with the training of new employees to include classroom and continuous on the job training. Performs other related duties as required. PSCO-II (Call-taking/Dispatch): Performs all essential functions of a PSCO-I. Operates and monitors multiple emergency radio frequencies for an assigned area of focus (Fire/EMS or Police). Ensures that all call information is relayed to the responders and entered into the CAD record. Maintains communications with responding emergency units to assist them in any manner necessary to complete proper response. Relays vital information to field responders. Prioritizes, dispatches, documents response and disposition of emergent and non-emergent requests for service, according to policy and procedures. Operates and monitors local, state, and national weather and disaster warning and mass-notification systems. Operates and monitors national and statewide criminal information network teletype system if area of focus is Police (not applicable for Fire/EMS). Implements emergency call-out procedures as appropriate. PSCO III (Call-taking/Multi-Disciplinary Dispatch): Performs all essential functions of a PSCO-II. Maintains proficiency and ability to work all PCSO roles within the ECC including dispatch and monitoring response activities for police, sheriff, fire, EMS, mental health crisis teams, security and others. Manages the system status of assigned field response agency and keeps chiefs, commanders, and directors informed of notable changes. Operates and monitors multiple emergency radio frequencies and talk groups. Performs related tasks as required. THE QUALIFICATIONS Education and Experience Graduation from high school or possession of a GED. Prior work experience involving public contact and/or with an emergency response agency preferred. PSCO-I is an entry-level position and requires no prior emergency communications experience. PSCO-II requires demonstrated mastery (typically, minimum of one year) of PSCO I core functions and responsibilities. PSCO-III requires demonstrated mastery (typically, minimum of two years) of PSCO I and PSCO II core functions and responsibilities. Prior experience in like roles will be evaluated on a case-by-case basis and may be utilized for PSCO-II/III placement. This position may be hired as PSCO I, II, or III depending on agency needs and vacancy. Special Requirements: Completion of appropriate training prescribed by the Commonwealth of Virginia for this level of position. Possession of a valid driver's license issued by the Commonwealth of Virginia. Ability to obtain and maintain EMD, EFD, and EPD through International Academy of Emergency Dispatch certification within 90 days of hire. Knowledge, Skills and Abilities General knowledge of the methods of operation of telecommunication equipment and systems, ability to work well in emergency situations; ability to work well in a stressful environment, ability to work shift work; ability to work well with the public, responder agencies and co-workers; general knowledge of the geography, street and road systems and location of landmarks in the County, City and University of Virginia; ability to communicate effectively, both verbally and in writing, to convey information accurately, and to speak distinctly in stressful situations; ability to receive and process text, video, and other multi-media information which may contain sensitive, explicit, or emotionally challenging content; courtesy; tact; demonstrated ability to complete common job tasks while using a computer and multi-tasking; ability to satisfactorily complete the Communications Academy, Virginia Criminal Information Network/National Crime Information Center, Cardio Pulmonary Resuscitation for Telecommunicators; ability to successfully complete one year probationary period; ability to anticipate needs of field responders using guidance provided by policy and procedure. Extensive training is completed during initial months of employment, followed by a period of close supervision until a degree of proficiency is demonstrated in each phase of work. After the training period is completed, work is performed under regular supervision. THE PHYSICAL CONDITIONS AND NATURE OF WORK CONTACTS Duties are normally performed in a public safety emergency communications center setting, under frequently stressful and emotionally challenging conditions, primarily sitting or standing for extended periods of time at a telecommunications console position utilizing radio, telephone, and computer equipment. Hours of operation are 24 hours a day, 365 days a year. The employee is primarily scheduled for shift work hours which normally are 2-3-day periods consisting of 12-hour shifts. Work periods may have permanent or rotating days off, frequently requiring the employee to work holidays, evenings, or nights. The employee in this position is considered essential personnel and falls under Albemarle County AP-4 and in addition, is subject to working overtime, being held over, or called back for disasters, local emergencies, or special events. Frequent contact with the public, police, sheriff, security, fire, emergency medical service and mental health providers is necessary. Occasional contact with other federal, state and local government agencies is required. These contacts may require considerable skill in diplomacy, tact, or discretion., tact or discretion. THE SALARY RANGE Both full-time and part-time positions available. The salary range for this position is based on the public safety pay-scale, with a total annualized pay range of approximately $50,712-$103,194 (PSCO I Step 1 - PSCO III Step 30) for a full-time position working 2184 hours per year. Officers are also eligible for shift differential pay, and education stipends for completed Associate’s Degree of $1,000 per year and Bachelor’s Degree of $2,000 per year. Starting offer is based on applicable experience. The position also provides excellent benefits including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities. Deadline for applications: Position open until filled Virginia Values Veterans Albemarle County is a Certified V3 organization. EOE/EEO Albemarle County is an equal employment opportunity employer, and does not discriminate against any group or individual on the basis of race, color, religion, sex, sexual orientation, national origin, age or disability in regards to any aspect of employment policy and practice: recruitment, testing, selection, assignment, pay, conditions of work, training, leave, overtime, promotion, discipline, demotion, and separation.
City of Costa Mesa, CA
Costa Mesa, California, United States
Description ***SIGNING BONUS FOR LATERAL AND NON-LATERAL COMMUNICATIONS OFFICERS*** The City of Costa Mesa now offers a $15,000, one-time signing bonus for qualified Lateral Communications Officer applicants. This bonus will be paid out at $5,000 upon hire, $5,000 upon completion after one year of service, and $5,000 upon completion of probation. To qualify for this signing bonus, candidates must meet all of the following requirements: Currently be employed with another public safety agency as a public safety dispatcher Successfully passed that agency’s probationary period Possess a current POST Public Safety Dispatcher Certificate (or equivalent) The City of Costa Mesa also offers a $10,000, one time signing bonus for qualified Non-Lateral Communications Officer applicants. This bonus will be paid out at $5,000 upon hire and $5,000 upon completion of probation. SALARY Current: $72,480 - $97,128 annually JOB SUMMARY: Communications Officers are first responders who serve as the primary link between the public, police, and fire by receiving 9-1-1 emergency and non-emergency calls. Under general supervision, to perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required. APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. STEP #1: Written Examination Take the written exam with National Testing Network (NTN). Interested candidates who meet the position qualifications must have completed the ECOMM (Emergency Communications) written exam within the last 12 months (based on application date). The exam is administered directly by the National Testing Network (NTN) and candidates pay a test fee for the service. There are multiple test sites in Southern California, as well as throughout the country. To schedule a test, visit the NTN website at www.nationaltestingnetwork.com . Go to "Exams", "Emergency Communications-ECOMM", and sign up for the "Costa Mesa Police Department". NTN will submit the scores to Costa Mesa Human Resources for review. Do NOT submit a test score if you do not meet the job qualifications. Passing scores for Costa Mesa are as follows for the three sections: Call Taker - 53 or higher Recording (Notes) - 64 or higher Dispatch - 43 or higher * Applicants are also required to complete the Simulations. LATERAL applicants: Candidates who are currently employed as a full-time police dispatcher with a California POST agency (at least one year of experience) and possess a POST Public Safety Dispatcher Certificate will be waived from the written exam requirement. Lateral applicants proceed to Step #2. STEP #2: Typing Certificate Provide a typing certificate that meets the following criteria: Must be issued from a recognized employment or public agency. Online/Internet issued certificates will NOT be accepted. Certificates must be on the agency's letterhead or formal certificate and include the agency's name and phone number. Must be issued within the last 12 months (based on application date). Certificates must indicate a NET (corrected) typing speed of 40 WPM or better . Failure to provide a typing certificate at time of application that meets the above requirements may result in disqualification. Typing certificates must be attached to application (application requirement in step #3) Certificates from any agency meeting the above criteria will be accepted. The following agencies may also be used; the City of Costa Mesa neither endorses nor opposes any of these agencies. Orange County Workforce Solutions Santa Ana Work Center 28202 Cabot Road, #140 801 West Civic Center Drive Suite 200 Laguna Niguel, CA 92677 Santa Ana, CA 92701 (714) 480-6500 (714) 848-6129 STEP #3: Submit Application Applications must be completed and submitted online. Candidates are required to provide specific information on their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete (resumes are not accepted). Candidate notifications are sent via email. Please make sure your email address is correct and check your email periodically during the application process. MINIMUM QUALIFICATIONS: Please ensure you meet the position qualifications as stated under the "MINIMUM QUALIFICATIONS" section below before submitting your application. AUTOMATIC DISQUALIFIERS : Please be advised of the Costa Mesa Police Department automatic disqualifiers : click here for a list of background disqualifiers. If you do not meet the minimum qualifications, or if any of the automatic disqualifiers pertain to you, it is recommended that you do not take the written exam or submit an application for this position as you will be disqualified from the selection process. Required Attachment(s): All applicants - Typing Certificate meeting the requirements stated in Step #2. Applicants who have completed the POST Public Safety Dispatcher Basic Course must attach a copy of their Certificate of Completion to their application. LATERAL applicants who are Peace Officer Standards and Training (POST) Certified must attach a copy of their Public Safety Dispatcher Certificate. ( Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. ) Lateral applicants may be eligible to have the written exam waived. Do NOT attach any other documents other than what is listed above (i.e., resume, diplomas, IDs, etc.), as they will not be accepted or reviewed in the application process. STEP #4: Oral Interview Evaluations Based upon the information presented in the application, a limited number of applicants who possess qualifications most pertinent to the position will be invited to participate in the selection process. Candidates must complete the written exam and typing certificate requirements in order for their applications to be reviewed. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. Eligibility List Candidates must pass all four (4) steps listed above to be placed on the City's Eligibility List. The written exam, typing certificate, and application review are all qualifying steps (pass/fail). The oral interview evaluation is weighted 100% and determines a candidate's placement on the eligibility list. Eligibility lists are valid for one (1) year from the date they are established unless it is exhausted sooner or extended for an additional period of time. Final Phases of the Selection Process: Upon being placed on the eligibility list, appointment(s) will be made after successfully passing each of the following components: polygraph examination, a comprehensive background investigation (includes Live scan fingerprint check), interview with the Chief of Police, and the post-offer pre-employment psychological evaluation and medical examination (may include drug screen). All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions Please click here to review the essential functions of the position on the job description link prior to applying for the position. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION: High school graduation or the equivalent. TRAINING AND/OR EXPERIENCE: Entry Level: An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the class specification. Completion of the POST Public Safety Dispatcher’s Basic Course within 12 months of appointment. Lateral Dispatchers: Candidates who are currently employed as a full-time police dispatcher with a California POST agency (with at least one year of experience) and possess a POST Public Safety Dispatcher Certificate. Applicants who are Peace Officer Standards and Training (POST) Certified must submit a copy of their Public Safety Dispatcher Certificate. ( Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. ) Lateral applicants may be eligible to have the written exam waived. LICENSE AND/OR CERTIFICATE: Class C California Driver’s License. Revocation of license during employment may result in disciplinary action or reassignment. Possession of, or eligible to apply for, the POST Public Safety Dispatcher Certificate within 18 months of appointment. Possession of, or the ability to obtain, the Emergency Medical Dispatch (EMD) certificate, including Cardiopulmonary Resuscitation (CPR) certification within 18 months of appointment. REQUISITE KNOWLEDGE, SKILL AND ABILITIES: Please click here to review detailed information on the requisite knowledge, skills, and abilities for this position. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Employees receive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time:
Jul 20, 2024
Full Time
Description ***SIGNING BONUS FOR LATERAL AND NON-LATERAL COMMUNICATIONS OFFICERS*** The City of Costa Mesa now offers a $15,000, one-time signing bonus for qualified Lateral Communications Officer applicants. This bonus will be paid out at $5,000 upon hire, $5,000 upon completion after one year of service, and $5,000 upon completion of probation. To qualify for this signing bonus, candidates must meet all of the following requirements: Currently be employed with another public safety agency as a public safety dispatcher Successfully passed that agency’s probationary period Possess a current POST Public Safety Dispatcher Certificate (or equivalent) The City of Costa Mesa also offers a $10,000, one time signing bonus for qualified Non-Lateral Communications Officer applicants. This bonus will be paid out at $5,000 upon hire and $5,000 upon completion of probation. SALARY Current: $72,480 - $97,128 annually JOB SUMMARY: Communications Officers are first responders who serve as the primary link between the public, police, and fire by receiving 9-1-1 emergency and non-emergency calls. Under general supervision, to perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required. APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. STEP #1: Written Examination Take the written exam with National Testing Network (NTN). Interested candidates who meet the position qualifications must have completed the ECOMM (Emergency Communications) written exam within the last 12 months (based on application date). The exam is administered directly by the National Testing Network (NTN) and candidates pay a test fee for the service. There are multiple test sites in Southern California, as well as throughout the country. To schedule a test, visit the NTN website at www.nationaltestingnetwork.com . Go to "Exams", "Emergency Communications-ECOMM", and sign up for the "Costa Mesa Police Department". NTN will submit the scores to Costa Mesa Human Resources for review. Do NOT submit a test score if you do not meet the job qualifications. Passing scores for Costa Mesa are as follows for the three sections: Call Taker - 53 or higher Recording (Notes) - 64 or higher Dispatch - 43 or higher * Applicants are also required to complete the Simulations. LATERAL applicants: Candidates who are currently employed as a full-time police dispatcher with a California POST agency (at least one year of experience) and possess a POST Public Safety Dispatcher Certificate will be waived from the written exam requirement. Lateral applicants proceed to Step #2. STEP #2: Typing Certificate Provide a typing certificate that meets the following criteria: Must be issued from a recognized employment or public agency. Online/Internet issued certificates will NOT be accepted. Certificates must be on the agency's letterhead or formal certificate and include the agency's name and phone number. Must be issued within the last 12 months (based on application date). Certificates must indicate a NET (corrected) typing speed of 40 WPM or better . Failure to provide a typing certificate at time of application that meets the above requirements may result in disqualification. Typing certificates must be attached to application (application requirement in step #3) Certificates from any agency meeting the above criteria will be accepted. The following agencies may also be used; the City of Costa Mesa neither endorses nor opposes any of these agencies. Orange County Workforce Solutions Santa Ana Work Center 28202 Cabot Road, #140 801 West Civic Center Drive Suite 200 Laguna Niguel, CA 92677 Santa Ana, CA 92701 (714) 480-6500 (714) 848-6129 STEP #3: Submit Application Applications must be completed and submitted online. Candidates are required to provide specific information on their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete (resumes are not accepted). Candidate notifications are sent via email. Please make sure your email address is correct and check your email periodically during the application process. MINIMUM QUALIFICATIONS: Please ensure you meet the position qualifications as stated under the "MINIMUM QUALIFICATIONS" section below before submitting your application. AUTOMATIC DISQUALIFIERS : Please be advised of the Costa Mesa Police Department automatic disqualifiers : click here for a list of background disqualifiers. If you do not meet the minimum qualifications, or if any of the automatic disqualifiers pertain to you, it is recommended that you do not take the written exam or submit an application for this position as you will be disqualified from the selection process. Required Attachment(s): All applicants - Typing Certificate meeting the requirements stated in Step #2. Applicants who have completed the POST Public Safety Dispatcher Basic Course must attach a copy of their Certificate of Completion to their application. LATERAL applicants who are Peace Officer Standards and Training (POST) Certified must attach a copy of their Public Safety Dispatcher Certificate. ( Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. ) Lateral applicants may be eligible to have the written exam waived. Do NOT attach any other documents other than what is listed above (i.e., resume, diplomas, IDs, etc.), as they will not be accepted or reviewed in the application process. STEP #4: Oral Interview Evaluations Based upon the information presented in the application, a limited number of applicants who possess qualifications most pertinent to the position will be invited to participate in the selection process. Candidates must complete the written exam and typing certificate requirements in order for their applications to be reviewed. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. Eligibility List Candidates must pass all four (4) steps listed above to be placed on the City's Eligibility List. The written exam, typing certificate, and application review are all qualifying steps (pass/fail). The oral interview evaluation is weighted 100% and determines a candidate's placement on the eligibility list. Eligibility lists are valid for one (1) year from the date they are established unless it is exhausted sooner or extended for an additional period of time. Final Phases of the Selection Process: Upon being placed on the eligibility list, appointment(s) will be made after successfully passing each of the following components: polygraph examination, a comprehensive background investigation (includes Live scan fingerprint check), interview with the Chief of Police, and the post-offer pre-employment psychological evaluation and medical examination (may include drug screen). All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions Please click here to review the essential functions of the position on the job description link prior to applying for the position. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION: High school graduation or the equivalent. TRAINING AND/OR EXPERIENCE: Entry Level: An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the class specification. Completion of the POST Public Safety Dispatcher’s Basic Course within 12 months of appointment. Lateral Dispatchers: Candidates who are currently employed as a full-time police dispatcher with a California POST agency (with at least one year of experience) and possess a POST Public Safety Dispatcher Certificate. Applicants who are Peace Officer Standards and Training (POST) Certified must submit a copy of their Public Safety Dispatcher Certificate. ( Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. ) Lateral applicants may be eligible to have the written exam waived. LICENSE AND/OR CERTIFICATE: Class C California Driver’s License. Revocation of license during employment may result in disciplinary action or reassignment. Possession of, or eligible to apply for, the POST Public Safety Dispatcher Certificate within 18 months of appointment. Possession of, or the ability to obtain, the Emergency Medical Dispatch (EMD) certificate, including Cardiopulmonary Resuscitation (CPR) certification within 18 months of appointment. REQUISITE KNOWLEDGE, SKILL AND ABILITIES: Please click here to review detailed information on the requisite knowledge, skills, and abilities for this position. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Employees receive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time:
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Communications Officer performs specialized radio and Communications work. This is a high-stress job that requires focus, engagement, and high performance in traumatic, emotionally charged, and life-threatening situations. Personnel in this position are directly responsible for adequately deploying and monitoring the status and locations of all on-duty Police/Fire/EMS units. These individuals must use approved system status management techniques, ensuring efficient and appropriate use of those resources. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information to appropriate field personnel via the available communications system. Due to this position being time-driven, applicants must possess the innate ability to perform several tasks simultaneously while maintaining a high level of accuracy. Examples of Duties Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary. Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases. Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures. Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested. Operates radio console consisting of numerous talk groups. Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies. Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements. Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls, pre-alerting units, and promptly putting units on scene to maintain system compliance. Ensure timely and accurate dispatching of units, utilizing appropriate system status management, CAD, Radio, and other tools . Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED required. Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code • 1701.301; 37 Tex. Admin. Code • 217.27) required. TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course required within one year of assignment (Tex. Occ. Code • 1701.405; Tex. Occ. Code • 1701.352). Must be 18 years of age. Must be a U.S. citizen. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time:
Aug 08, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Communications Officer performs specialized radio and Communications work. This is a high-stress job that requires focus, engagement, and high performance in traumatic, emotionally charged, and life-threatening situations. Personnel in this position are directly responsible for adequately deploying and monitoring the status and locations of all on-duty Police/Fire/EMS units. These individuals must use approved system status management techniques, ensuring efficient and appropriate use of those resources. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information to appropriate field personnel via the available communications system. Due to this position being time-driven, applicants must possess the innate ability to perform several tasks simultaneously while maintaining a high level of accuracy. Examples of Duties Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary. Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases. Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures. Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested. Operates radio console consisting of numerous talk groups. Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies. Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements. Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls, pre-alerting units, and promptly putting units on scene to maintain system compliance. Ensure timely and accurate dispatching of units, utilizing appropriate system status management, CAD, Radio, and other tools . Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED required. Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code • 1701.301; 37 Tex. Admin. Code • 217.27) required. TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course required within one year of assignment (Tex. Occ. Code • 1701.405; Tex. Occ. Code • 1701.352). Must be 18 years of age. Must be a U.S. citizen. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time:
LOS ALTOS, CA
Los Altos, California, United States
Description EXCITING OPPORTUNITY! The Police Communications Center is a fast-paced environment serving first responders and the community during emergency and non-emergency events. Communications Officers interact daily with the public and law enforcement personnel through phone calls, 9-1-1 events, in person and over the police radio system. We are looking for highly skilled professionals who can multi-task and react calmly during emergency situations, while making quick decisions and determining the nature and severity of service calls. If you are looking to make a difference in the City of Los Altos while working in the Communications Center, this position is for you! This recruitment is open until filled with the first review of applications on November 20th, 2023 . Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch system (CAD) and various law enforcement telecommunication systems, and performs related work as assigned. IDEAL CANDIDATE Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. An ideal candidate will have experience with public safety call taking, radio dispatching and utilizing clerical/office equipment. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas). Click here to view the full job description and duties. Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EXPERIENCE: A minimum of one year of public safety radio dispatching and/or basic clerical experience is required EDUCATION: Possession of a High School Diploma or G.E.D. equivalent is required. Completion of college-level coursework is highly desirable LICENSES & CERTIFICATIONS: Proof of successful completion of either the Criticall Dispatcher test with a passing score OR P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. (Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.) Possession of a typing certificate with a minimum of 50 wpm dated within one year of the application date must be included as an attachment. Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience. KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service. SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public. Supplemental Information PHYSICAL DEMANDS AND WORK ENVIRONMENT This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wear during work hours. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. RECRUITMENT PROCESS: This recruitment is open until filled with the first review of applications on November 20th, 2023 . Prior to hire, candidates will be required to successfully complete a pre-employment process, including a complete background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in a disqualification or termination. #CityofLosAltosJobs #LosAltosjobs #nowhiring #publicsafetyjobs #dispatchjobs #CommunicationsOfficer #911dispatcher #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #applynow #CAJobs Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description EXCITING OPPORTUNITY! The Police Communications Center is a fast-paced environment serving first responders and the community during emergency and non-emergency events. Communications Officers interact daily with the public and law enforcement personnel through phone calls, 9-1-1 events, in person and over the police radio system. We are looking for highly skilled professionals who can multi-task and react calmly during emergency situations, while making quick decisions and determining the nature and severity of service calls. If you are looking to make a difference in the City of Los Altos while working in the Communications Center, this position is for you! This recruitment is open until filled with the first review of applications on November 20th, 2023 . Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch system (CAD) and various law enforcement telecommunication systems, and performs related work as assigned. IDEAL CANDIDATE Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. An ideal candidate will have experience with public safety call taking, radio dispatching and utilizing clerical/office equipment. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas). Click here to view the full job description and duties. Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EXPERIENCE: A minimum of one year of public safety radio dispatching and/or basic clerical experience is required EDUCATION: Possession of a High School Diploma or G.E.D. equivalent is required. Completion of college-level coursework is highly desirable LICENSES & CERTIFICATIONS: Proof of successful completion of either the Criticall Dispatcher test with a passing score OR P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. (Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.) Possession of a typing certificate with a minimum of 50 wpm dated within one year of the application date must be included as an attachment. Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience. KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service. SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public. Supplemental Information PHYSICAL DEMANDS AND WORK ENVIRONMENT This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wear during work hours. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. RECRUITMENT PROCESS: This recruitment is open until filled with the first review of applications on November 20th, 2023 . Prior to hire, candidates will be required to successfully complete a pre-employment process, including a complete background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in a disqualification or termination. #CityofLosAltosJobs #LosAltosjobs #nowhiring #publicsafetyjobs #dispatchjobs #CommunicationsOfficer #911dispatcher #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #applynow #CAJobs Closing Date/Time: Continuous
City of Tustin, CA
Tustin, California, United States
Description Police Communications Officer I - $$32.15 - $43.23/hour Police Communications Officer II - $35.60 - $47.71/hour NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Description Police Communications Officer I - $$32.15 - $43.23/hour Police Communications Officer II - $35.60 - $47.71/hour NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont The City of Claremont Police Department is looking for Lateral and Academy Graduate Police Officers that are highly energetic and motivated. They will have work ethics and moral standards that are of the highest caliber, to preserve the peace, protect life and property, prevent and detect crimes, and enforce laws and ordinances, while maintaining a positive public service approach toward the community. Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world renowned colleges, and award-winning school system. Claremont provides the atmosphere of a New England town within comfortable driving distances of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 37,780 people. Within the 14.1 square miles of the city, Claremont has 23 city-owned parks and sports fields, with 1,900 acres of public park land, of which 1,769 is wilderness. Claremont has over 24,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 31 consecutive years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city, and is viewed and respected as a leader in local government. The Claremont Police Department consists of 42 sworn personnel and 28 professional staff positions, with a variety of volunteer programs, such as Reserve Police Officers, Retired Senior Volunteer Patrol, and Police Explorers. The Department provides multiple opportunities for special assignments, such as motorcycle patrol; bicycle patrol; Field Training Officer; regional SWAT team member; School Resource Officer/DARE officer; Detective Bureau, Drug Recognition Expert; Range Master; canine handler; a variety of regional task forces, and the Specialized Services Bureau. Typically, 35% patrol time is free for pro-active patrol. Patrol staff works a 3/12 schedule, and the Detective Bureau works a 4/10 schedule. The Position Duties may include, but are not limited to, the following: Patrol City in radio-equipped car; answer calls for the protection of life and property, and the enforcement of City, County, and State laws; may conduct both preliminary and follow-up investigations of disturbances, property crimes against persons, and other criminal incidents. Make arrests as necessary; interview victims, complainants, and witnesses; interrogate arresting and/or follow-up investigations of offenses. Prepare reports on arrest, traffic violation of laws; warn drivers against unlawful practices, issue citations, and make arrests as necessary. Check buildings for physical security, report traffic hazards to the proper authority, i.e., inoperative street lamps. Arrest, search, fingerprint, photograph, book, and transport prisoners. Direct traffic at special events, fire and other emergency or congested situations. Maintain contact with citizens regarding potential law enforcement problems and preserve good relationships with the general public. Serve warrants and subpoenas, file complaints, and perform other work related to the processing of misdemeanor and felony complaints. Assist in the performance of special investigative and crime prevention duties as required. Respond to medical emergencies and administer first aid as necessary. Attend meetings, seminars, and training sessions as assigned. Enforce traffic laws, warn drivers against unlawful practices, issue citations, and make arrests as necessary. Act as Field Training Officer for Police Officer trainees when required. Knowledge of: Police methods and procedures, including patrol, crime prevention, traffic control, investigation and identification techniques and equipment, jail operations, police records and reports, and first aid techniques. Criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies, including rules of evidence pertaining to the search and seizure and the preservation of evidence in traffic and criminal cases. Self defense tactics. Interviewing and interrogation techniques. Health and Safety Code, pertaining to controlled substances. Ideal Candidate Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Completion of High School, passing the General Education Development Test or passing the California High School Proficiency Examination. Meet California Commission on Peace Officer Standards and Training (POST) minimum standards. Possession of an Associates degree is desired. Must have completed a California Commission on Peace Officer Standards and Training (POST) course. (Academy Graduate) Age: Must be at least 21 years of age. Hearing: Will be good and without defect. Weight: In proportion to height. Vision: Uncorrected eyesight should be 20/100 or better in one eye and at least 20/40 in the other eye; correctable to 20/20 in both eyes; free of significant color vision anomaly(ies) as measured by the Farnsworth D-15 or substantially similar test. License or Certificate: Possession of a valid California State Class C driver's license. Probationary period shall be 18-months. Additional Information SELECTION PROCESS All application materials will be thoroughly reviewed and those applicants whose background and experience most closely match the needs of the Police Department will be invited to an oral interview. Those candidates scoring 70% and above on the oral exam will be placed on an eligibility list. Upon establishment of the eligibility list, those invited to begin the background process must immediately turn in the PHS statement. You can find the PHS at: POST PHS Statement An extensive background investigation covering prior employment, personal references, financial history, driving record, criminal history, controlled substance use/abuse, and personal character will be conducted. Successful completion of a medical examination, drug screen test, and psychological evaluation conducted by City designated doctors, and polygraph exam will be required prior to appointment. COMPENSATION & BENEFITS The Lateral Police Officer offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications, experience, and salary history. The City of Claremont offers an attractive and competitive benefit package, including: 2% COLA effective 7/1/2024. 3% at 55 PERS retirement (Classic Members) and 2.7% at 57 PERS retirement (New Member) $1,294 a month for medical allowance, with any remaining money deposited into employee's deferred compensation account or taken as taxable income 96 hours - 160 hours vacation based on years of service 120 holiday hours and 40 floating holiday hours Educational Incentive Pay Certificate Pay Longevity Pay Special Duty Pay Bilingual Pay 96 sick hours per year (may bring up to 200 hours of sick leave from current employer) $75,000 life insurance on employee and $10,000 on dependents Employee Assistance Program (EAP) HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . Recruitment may close after a sufficient number of qualified applicants is received. REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont employees in CPOA are entitled to the following benefits: COST OF LIVING ADJUSTMENTS (COLA): 2% effective July 1, 2024 HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute $1,294 per month towards any offered health plans, two dental plans, and a vision plan. Should the total cost of premiums for benefits selected under the plan exceed the City's monthly contribution, the overage will be paid by the employee via pretax payroll deductions. If an employee has medical, dental, and/or vision through other means, the employee is able to submit proof of other coverage, and will receive the amount as taxable income. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of dental plans.One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan, in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides vision examination each year and lenses and frames or contact lenses every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents they elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows an employee to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment (employees may take their accrued vacation after six months). From the second year of employment until completion of the thirteenth year, employees are entitled to 120 hours of paid vacation. Beginning with the fourteenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. COMPENSATION FOR OVERTIME: Employees are eligible for either compensatory time or paid overtime if they work over 80 hours per pay period.Employees may accrue up to 120 hours compensatory time. Employees may cash-out up to 40 hours of accumulated compensatory time at their base salary at the time the cash out occurs. Said cash out shall occur on the pay date closest to December 1st of each year. SICK LEAVE: Employees shall accrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. JURY LEAVE: Employee required to serve on a jury are entitled to their regular compensation for up to 80 hours. When on jury duty, an employee may be assigned to a 5 day, 8 hour work schedule.If filling a non-sworn position, time spent on jury duty shall be counted as time worked when calculating overtime compensation. HOLIDAYS: Employees shall be entitled to the following holidays with pay each calendar year: New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day Thanksgiving Day Day after Thanksgiving Christmas Day (December 25th) Employees shall receive holiday pay equal to the number of hours they are scheduled to work on a holiday or the number of hours actually worked on a holiday, whichever is greater. Those employees normally scheduled off on a holiday will receive holiday pay of eight (8) hours. FLOATING HOLIDAYS: Unit employees shall receive 40 floating holiday hours each calendar year. Unit employees may also accrue additional floating holiday hours during the calendar year in lieu of receiving holiday pay. Such hours shall be accrued at straight time. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan for all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57retirement plan shall currently contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012, shall contribute 8% towards their PERS member contributions. An employee receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS Benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period -The City shall provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. Beginning with an employee’s 15th consecutive year of service in CPOA, the City will match up to 1.5% of their base pay, payable into their deferred compensation account. This percentage increases to 2% at the beginning of their 20th year in CPOA. To qualify for the deferred compensation match, an employee must have at least 3 out of 5 years, preceding the eligibility year, of “exceeds expectations” evaluations. On an annual basis, the employee must maintain “exceeds expectations” on their evaluations or lose eligibility for that year. The employee would be eligible for a deferred compensation match once again if they maintain at least 3 out of 5 years of “exceeds expectations” evaluations. 401 (a) PLAN: City employees have opportunity to participate in this tax deferred retirement savings tool. LONG-TERM DISABILITY: The City provides a long-term disability plan.This benefit is in case an employee sustains a non-work-related illness or injury which results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or until they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may also take advantage of the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, text books, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union.F & A offers a wide variety of services including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EDUCATIONAL INCENTIVE PAY: Sworn & Communications Officers are eligible to receive one of the following education pay benefits: AA Degree, 60 semester units, or 90 quarter units: $50 per month Bachelor's Degree, 120 semester units, or 180 quarter: $100 per month Jailers & Community Services Officers are eligible to receive one of the following education pay benefits: AA Degree, 60 semester units, or 90 quarter units: $250 per month Bachelor's Degree, 120 semester units, or 180 quarter units: $350 per month CERTIFICATE PAY: Sworn & Communications Officers are eligible to receive one of the following certifcate pay benefits: P.O.S.T. Intermediate Certifcate: $250 per month P.O.S.T. Advanced Certificate: $350 per month Communications Officers upon completion of P.O.S.T. mandated training: $100 per month Jailers shall receive: Upon completion of STC training: $100 per month COMMUNICATIONS OFFICER ASSIGNMENT PREMIUM: Communications Officer I and Communications Officer II Unit employees will receive $100 per month for matron duty. BILINGUAL PAY: Employees who successfully complete a proficiency exam for Spanish or any other language designated by the City shall receive $100 per month. MOTORCYCLE PAY: Employees regularly assigned or serving as a motorcycle officer shall receive $150 per month. ON CALL COURT PAY: Employees who are required to keep themselves available for immediate court appearances at times when they are not on duty shall receive 2 hours pay for each morning and each afternoon theyare on call. Certified traffic investigation officers placed on-call shall receive 4 hours straight time on-call pay per each week in an on-call status. SHOOTING PAY: Employees required to attend range training during off-duty hours shall be credited with 3 hours of overtime or actual hours worked, whichever is greater. SPECIAL DUTY COMPENSATION/ASSIGNMENT PAY: An employee assigned to a special assignment shall receive $150 per month. UNIFORM ALLOWANCE: All uniformed personnel (Corporals, Officers, Communications Officer I, Communications Officer II, Jailers, Senior Jailer, and Parking Enforcement Officer) shall receive $30 per month allowance for uniform maintenance. All persons assigned to administrative duties (investigations, DARE, training, community relations) shall receive $40 per month. Effective July 1, 2019, all uniformed personnel and administrative duties staff shall be eligible to receive reimbursement of up to $600 per fiscal year for uniform and equipment purchases. EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. DIRECT DEPOSIT OF PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2023 Closing Date/Time: Continuous
Jul 14, 2024
Full Time
City of Claremont The City of Claremont Police Department is looking for Lateral and Academy Graduate Police Officers that are highly energetic and motivated. They will have work ethics and moral standards that are of the highest caliber, to preserve the peace, protect life and property, prevent and detect crimes, and enforce laws and ordinances, while maintaining a positive public service approach toward the community. Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world renowned colleges, and award-winning school system. Claremont provides the atmosphere of a New England town within comfortable driving distances of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 37,780 people. Within the 14.1 square miles of the city, Claremont has 23 city-owned parks and sports fields, with 1,900 acres of public park land, of which 1,769 is wilderness. Claremont has over 24,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 31 consecutive years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city, and is viewed and respected as a leader in local government. The Claremont Police Department consists of 42 sworn personnel and 28 professional staff positions, with a variety of volunteer programs, such as Reserve Police Officers, Retired Senior Volunteer Patrol, and Police Explorers. The Department provides multiple opportunities for special assignments, such as motorcycle patrol; bicycle patrol; Field Training Officer; regional SWAT team member; School Resource Officer/DARE officer; Detective Bureau, Drug Recognition Expert; Range Master; canine handler; a variety of regional task forces, and the Specialized Services Bureau. Typically, 35% patrol time is free for pro-active patrol. Patrol staff works a 3/12 schedule, and the Detective Bureau works a 4/10 schedule. The Position Duties may include, but are not limited to, the following: Patrol City in radio-equipped car; answer calls for the protection of life and property, and the enforcement of City, County, and State laws; may conduct both preliminary and follow-up investigations of disturbances, property crimes against persons, and other criminal incidents. Make arrests as necessary; interview victims, complainants, and witnesses; interrogate arresting and/or follow-up investigations of offenses. Prepare reports on arrest, traffic violation of laws; warn drivers against unlawful practices, issue citations, and make arrests as necessary. Check buildings for physical security, report traffic hazards to the proper authority, i.e., inoperative street lamps. Arrest, search, fingerprint, photograph, book, and transport prisoners. Direct traffic at special events, fire and other emergency or congested situations. Maintain contact with citizens regarding potential law enforcement problems and preserve good relationships with the general public. Serve warrants and subpoenas, file complaints, and perform other work related to the processing of misdemeanor and felony complaints. Assist in the performance of special investigative and crime prevention duties as required. Respond to medical emergencies and administer first aid as necessary. Attend meetings, seminars, and training sessions as assigned. Enforce traffic laws, warn drivers against unlawful practices, issue citations, and make arrests as necessary. Act as Field Training Officer for Police Officer trainees when required. Knowledge of: Police methods and procedures, including patrol, crime prevention, traffic control, investigation and identification techniques and equipment, jail operations, police records and reports, and first aid techniques. Criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies, including rules of evidence pertaining to the search and seizure and the preservation of evidence in traffic and criminal cases. Self defense tactics. Interviewing and interrogation techniques. Health and Safety Code, pertaining to controlled substances. Ideal Candidate Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Completion of High School, passing the General Education Development Test or passing the California High School Proficiency Examination. Meet California Commission on Peace Officer Standards and Training (POST) minimum standards. Possession of an Associates degree is desired. Must have completed a California Commission on Peace Officer Standards and Training (POST) course. (Academy Graduate) Age: Must be at least 21 years of age. Hearing: Will be good and without defect. Weight: In proportion to height. Vision: Uncorrected eyesight should be 20/100 or better in one eye and at least 20/40 in the other eye; correctable to 20/20 in both eyes; free of significant color vision anomaly(ies) as measured by the Farnsworth D-15 or substantially similar test. License or Certificate: Possession of a valid California State Class C driver's license. Probationary period shall be 18-months. Additional Information SELECTION PROCESS All application materials will be thoroughly reviewed and those applicants whose background and experience most closely match the needs of the Police Department will be invited to an oral interview. Those candidates scoring 70% and above on the oral exam will be placed on an eligibility list. Upon establishment of the eligibility list, those invited to begin the background process must immediately turn in the PHS statement. You can find the PHS at: POST PHS Statement An extensive background investigation covering prior employment, personal references, financial history, driving record, criminal history, controlled substance use/abuse, and personal character will be conducted. Successful completion of a medical examination, drug screen test, and psychological evaluation conducted by City designated doctors, and polygraph exam will be required prior to appointment. COMPENSATION & BENEFITS The Lateral Police Officer offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications, experience, and salary history. The City of Claremont offers an attractive and competitive benefit package, including: 2% COLA effective 7/1/2024. 3% at 55 PERS retirement (Classic Members) and 2.7% at 57 PERS retirement (New Member) $1,294 a month for medical allowance, with any remaining money deposited into employee's deferred compensation account or taken as taxable income 96 hours - 160 hours vacation based on years of service 120 holiday hours and 40 floating holiday hours Educational Incentive Pay Certificate Pay Longevity Pay Special Duty Pay Bilingual Pay 96 sick hours per year (may bring up to 200 hours of sick leave from current employer) $75,000 life insurance on employee and $10,000 on dependents Employee Assistance Program (EAP) HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . Recruitment may close after a sufficient number of qualified applicants is received. REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont employees in CPOA are entitled to the following benefits: COST OF LIVING ADJUSTMENTS (COLA): 2% effective July 1, 2024 HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute $1,294 per month towards any offered health plans, two dental plans, and a vision plan. Should the total cost of premiums for benefits selected under the plan exceed the City's monthly contribution, the overage will be paid by the employee via pretax payroll deductions. If an employee has medical, dental, and/or vision through other means, the employee is able to submit proof of other coverage, and will receive the amount as taxable income. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of dental plans.One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan, in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides vision examination each year and lenses and frames or contact lenses every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents they elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows an employee to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment (employees may take their accrued vacation after six months). From the second year of employment until completion of the thirteenth year, employees are entitled to 120 hours of paid vacation. Beginning with the fourteenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. COMPENSATION FOR OVERTIME: Employees are eligible for either compensatory time or paid overtime if they work over 80 hours per pay period.Employees may accrue up to 120 hours compensatory time. Employees may cash-out up to 40 hours of accumulated compensatory time at their base salary at the time the cash out occurs. Said cash out shall occur on the pay date closest to December 1st of each year. SICK LEAVE: Employees shall accrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. JURY LEAVE: Employee required to serve on a jury are entitled to their regular compensation for up to 80 hours. When on jury duty, an employee may be assigned to a 5 day, 8 hour work schedule.If filling a non-sworn position, time spent on jury duty shall be counted as time worked when calculating overtime compensation. HOLIDAYS: Employees shall be entitled to the following holidays with pay each calendar year: New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day Thanksgiving Day Day after Thanksgiving Christmas Day (December 25th) Employees shall receive holiday pay equal to the number of hours they are scheduled to work on a holiday or the number of hours actually worked on a holiday, whichever is greater. Those employees normally scheduled off on a holiday will receive holiday pay of eight (8) hours. FLOATING HOLIDAYS: Unit employees shall receive 40 floating holiday hours each calendar year. Unit employees may also accrue additional floating holiday hours during the calendar year in lieu of receiving holiday pay. Such hours shall be accrued at straight time. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan for all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57retirement plan shall currently contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012, shall contribute 8% towards their PERS member contributions. An employee receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS Benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period -The City shall provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. Beginning with an employee’s 15th consecutive year of service in CPOA, the City will match up to 1.5% of their base pay, payable into their deferred compensation account. This percentage increases to 2% at the beginning of their 20th year in CPOA. To qualify for the deferred compensation match, an employee must have at least 3 out of 5 years, preceding the eligibility year, of “exceeds expectations” evaluations. On an annual basis, the employee must maintain “exceeds expectations” on their evaluations or lose eligibility for that year. The employee would be eligible for a deferred compensation match once again if they maintain at least 3 out of 5 years of “exceeds expectations” evaluations. 401 (a) PLAN: City employees have opportunity to participate in this tax deferred retirement savings tool. LONG-TERM DISABILITY: The City provides a long-term disability plan.This benefit is in case an employee sustains a non-work-related illness or injury which results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or until they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may also take advantage of the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, text books, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union.F & A offers a wide variety of services including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EDUCATIONAL INCENTIVE PAY: Sworn & Communications Officers are eligible to receive one of the following education pay benefits: AA Degree, 60 semester units, or 90 quarter units: $50 per month Bachelor's Degree, 120 semester units, or 180 quarter: $100 per month Jailers & Community Services Officers are eligible to receive one of the following education pay benefits: AA Degree, 60 semester units, or 90 quarter units: $250 per month Bachelor's Degree, 120 semester units, or 180 quarter units: $350 per month CERTIFICATE PAY: Sworn & Communications Officers are eligible to receive one of the following certifcate pay benefits: P.O.S.T. Intermediate Certifcate: $250 per month P.O.S.T. Advanced Certificate: $350 per month Communications Officers upon completion of P.O.S.T. mandated training: $100 per month Jailers shall receive: Upon completion of STC training: $100 per month COMMUNICATIONS OFFICER ASSIGNMENT PREMIUM: Communications Officer I and Communications Officer II Unit employees will receive $100 per month for matron duty. BILINGUAL PAY: Employees who successfully complete a proficiency exam for Spanish or any other language designated by the City shall receive $100 per month. MOTORCYCLE PAY: Employees regularly assigned or serving as a motorcycle officer shall receive $150 per month. ON CALL COURT PAY: Employees who are required to keep themselves available for immediate court appearances at times when they are not on duty shall receive 2 hours pay for each morning and each afternoon theyare on call. Certified traffic investigation officers placed on-call shall receive 4 hours straight time on-call pay per each week in an on-call status. SHOOTING PAY: Employees required to attend range training during off-duty hours shall be credited with 3 hours of overtime or actual hours worked, whichever is greater. SPECIAL DUTY COMPENSATION/ASSIGNMENT PAY: An employee assigned to a special assignment shall receive $150 per month. UNIFORM ALLOWANCE: All uniformed personnel (Corporals, Officers, Communications Officer I, Communications Officer II, Jailers, Senior Jailer, and Parking Enforcement Officer) shall receive $30 per month allowance for uniform maintenance. All persons assigned to administrative duties (investigations, DARE, training, community relations) shall receive $40 per month. Effective July 1, 2019, all uniformed personnel and administrative duties staff shall be eligible to receive reimbursement of up to $600 per fiscal year for uniform and equipment purchases. EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. DIRECT DEPOSIT OF PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2023 Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job * Salary increases contingent upon assessed values for previous fiscal year. JOIN SAN BERNARDINO COUNTY PROBATION DEPARTMENT AND MAKE A DIFFERENCE IN THE LIVES OF OUR YOUTH! If you are twenty and a half (20.5) years of age , have a High School Diploma or equivalent, and have one (1) year experience in a California Juvenile Corrections or Probation Department, and a passion to serve, this job is for YOU! The Probation Department is recruiting for Probation Corrections Officers who perform counseling, guidance, supervision, care, and custody of pre and post adjudicated youth in the department's detention centers and treatment facilities located in San Bernardino County. Multiple vacancies available : Full-time and Part-time roving assignment shifts available on a 24/7 schedule. APPLY NOW! For detailed information, refer to the Probation Corrections Officer job description. We are also accepting applications for Probation Corrections Officer Trainee , which requires a separate application. Successful trainees automatically promote to Probation Corrections Officer. NO EXPERIENCE is required for the Trainee Level. Applicants are encouraged to apply for both levels as appropriate. Learn more about the San Bernardino County Probation Department at http://www.sbcounty.gov/probation/main/ . CONDITIONS OF EMPLOYMENT Work Environment: The nature of the work requires the ability to restrain or apprehend and control potentially violent and combative wards; incumbents must possess and maintain physical agility and strength throughout their employment. Training: Employees will be expected to participate in a continuum of force training program, which includes arrest and control techniques, tactical negotiation, and use of pepper spray. Work Schedule: Incumbents may be assigned to work any shift on a 24 hour per day/7 day per week basis, including holidays. Rover assignments are full-time and used to fill staffing needs at both detention and treatment facilities Rovers are provided with a minimum of two (2) hours notification prior to their shift assignment on the scheduled work day. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements EDUCATION: Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test, age 21 (20.5 at time of testing); meet Peace Officer Requirements (see below). AND EXPERIENCE: One (1) year of experience as a Juvenile Correctional Officer or Probation Officer for a California County Probation Department, The California Department of Corrections and Rehabilitation, or the Federal Bureau of Prisons; experience must be comparable or higher than a San Bernardino County Probation Corrections Officer, Probation Officer II with Peace Officer status OR successful completion of San Bernardino Probation Corrections Officer Trainee status. PEACE OFFICER REQUIREMENTS Prior to appointment, candidates must: Be successful on the Written Exam, Physical Agility Test, and Department Interview, to continue to the background investigation. Pass a background investigation , which includes, but is not limited to, a fingerprint check, psychological testing and a polygraph test (current San Bernardino County Probation Dept. employees in peace officer positions will not be required to take the polygraph test). Applicants must not have been convicted of a felony, or currently be on court ordered probation ( or have been within the last year ). Be at least 21 years of age at time of hire ( Applicants should be at least 20.5 years at time of testing ) and possess a High School diploma, General Educational Diploma (GED) , or have passed a High School Proficiency Exam or equivalent . Provide official sealed transcripts of completed college coursework if applicable. Show proof of having completed the required basic certified training specified by Standards and Training for Corrections for the State of California and PC 832 (Laws of arrest, search and seizure), or meet this obligation within the first year of employment. Training will be provided upon hire. New hires who possess PC 832 certification will not be required to repeat training if they provide a copy of their PC 832 certificate. Be legally authorized to work in the United States, pursuant to Government Code 1031 at the time of hire. Possess a valid Class C Driver License . Employees in this class may be required to use personal vehicles and may be required to show proof of automobile liability insurance. Meet minimum vision (both eyes) and hearing (both ears) requirements. Vision and hearing tests will be administered. Pass a treadmill and medical test. Selection Process Testing will tentatively take place the WEEK of December 10, 2024. * * Please note test dates are subject to change and availability is limited. Candidates will be contacted approximately two weeks prior to self-schedule for an available exam session. There will be a proctored online written assessment of knowledge and skills in the following areas: Written Communication Reading Comprehension Applying Rules Basic Math NOTE: If you have applied for an entry level position and successfully passed the Board of State Community Corrections (BSCC) exam within the past year, please respond to the supplemental questionnaire and we may transfer your score. **YOU MAY ONLY TEST ONCE EVERY SIX (6) MONTHS.** If you took this test within the last 6 months your previous score will be transferred . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Test Preparation: Candidates may wish to review the Board of State and Community Corrections Candidate Orientation Booklet for the Juvenile Corrections Officer Examination. Applicants must be successful in the Written Exam to continue to the Physical Agility Test. THE PHYSICAL AGILITY TEST Candidates passing the Written Exam will be invited to participate in the Physical Agility Test . Visit the San Bernardino Probation Department for details and an invitation to the APPLICANT WORKSHOP. Only those applicants successful on both the Written Exam and Physical Agility Test will continue in the background process. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process. Specialized Peace Officers Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits*, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Sep 10, 2024
Full Time
The Job * Salary increases contingent upon assessed values for previous fiscal year. JOIN SAN BERNARDINO COUNTY PROBATION DEPARTMENT AND MAKE A DIFFERENCE IN THE LIVES OF OUR YOUTH! If you are twenty and a half (20.5) years of age , have a High School Diploma or equivalent, and have one (1) year experience in a California Juvenile Corrections or Probation Department, and a passion to serve, this job is for YOU! The Probation Department is recruiting for Probation Corrections Officers who perform counseling, guidance, supervision, care, and custody of pre and post adjudicated youth in the department's detention centers and treatment facilities located in San Bernardino County. Multiple vacancies available : Full-time and Part-time roving assignment shifts available on a 24/7 schedule. APPLY NOW! For detailed information, refer to the Probation Corrections Officer job description. We are also accepting applications for Probation Corrections Officer Trainee , which requires a separate application. Successful trainees automatically promote to Probation Corrections Officer. NO EXPERIENCE is required for the Trainee Level. Applicants are encouraged to apply for both levels as appropriate. Learn more about the San Bernardino County Probation Department at http://www.sbcounty.gov/probation/main/ . CONDITIONS OF EMPLOYMENT Work Environment: The nature of the work requires the ability to restrain or apprehend and control potentially violent and combative wards; incumbents must possess and maintain physical agility and strength throughout their employment. Training: Employees will be expected to participate in a continuum of force training program, which includes arrest and control techniques, tactical negotiation, and use of pepper spray. Work Schedule: Incumbents may be assigned to work any shift on a 24 hour per day/7 day per week basis, including holidays. Rover assignments are full-time and used to fill staffing needs at both detention and treatment facilities Rovers are provided with a minimum of two (2) hours notification prior to their shift assignment on the scheduled work day. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements EDUCATION: Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test, age 21 (20.5 at time of testing); meet Peace Officer Requirements (see below). AND EXPERIENCE: One (1) year of experience as a Juvenile Correctional Officer or Probation Officer for a California County Probation Department, The California Department of Corrections and Rehabilitation, or the Federal Bureau of Prisons; experience must be comparable or higher than a San Bernardino County Probation Corrections Officer, Probation Officer II with Peace Officer status OR successful completion of San Bernardino Probation Corrections Officer Trainee status. PEACE OFFICER REQUIREMENTS Prior to appointment, candidates must: Be successful on the Written Exam, Physical Agility Test, and Department Interview, to continue to the background investigation. Pass a background investigation , which includes, but is not limited to, a fingerprint check, psychological testing and a polygraph test (current San Bernardino County Probation Dept. employees in peace officer positions will not be required to take the polygraph test). Applicants must not have been convicted of a felony, or currently be on court ordered probation ( or have been within the last year ). Be at least 21 years of age at time of hire ( Applicants should be at least 20.5 years at time of testing ) and possess a High School diploma, General Educational Diploma (GED) , or have passed a High School Proficiency Exam or equivalent . Provide official sealed transcripts of completed college coursework if applicable. Show proof of having completed the required basic certified training specified by Standards and Training for Corrections for the State of California and PC 832 (Laws of arrest, search and seizure), or meet this obligation within the first year of employment. Training will be provided upon hire. New hires who possess PC 832 certification will not be required to repeat training if they provide a copy of their PC 832 certificate. Be legally authorized to work in the United States, pursuant to Government Code 1031 at the time of hire. Possess a valid Class C Driver License . Employees in this class may be required to use personal vehicles and may be required to show proof of automobile liability insurance. Meet minimum vision (both eyes) and hearing (both ears) requirements. Vision and hearing tests will be administered. Pass a treadmill and medical test. Selection Process Testing will tentatively take place the WEEK of December 10, 2024. * * Please note test dates are subject to change and availability is limited. Candidates will be contacted approximately two weeks prior to self-schedule for an available exam session. There will be a proctored online written assessment of knowledge and skills in the following areas: Written Communication Reading Comprehension Applying Rules Basic Math NOTE: If you have applied for an entry level position and successfully passed the Board of State Community Corrections (BSCC) exam within the past year, please respond to the supplemental questionnaire and we may transfer your score. **YOU MAY ONLY TEST ONCE EVERY SIX (6) MONTHS.** If you took this test within the last 6 months your previous score will be transferred . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Test Preparation: Candidates may wish to review the Board of State and Community Corrections Candidate Orientation Booklet for the Juvenile Corrections Officer Examination. Applicants must be successful in the Written Exam to continue to the Physical Agility Test. THE PHYSICAL AGILITY TEST Candidates passing the Written Exam will be invited to participate in the Physical Agility Test . Visit the San Bernardino Probation Department for details and an invitation to the APPLICANT WORKSHOP. Only those applicants successful on both the Written Exam and Physical Agility Test will continue in the background process. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process. Specialized Peace Officers Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits*, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job *Trainees are eligible for promotion after successful completion of the CORE Academy. Timeline may vary based on start date and holidays. **Salary increases contingent upon assessed values for previous fiscal year. JUMP START YOUR CAREER TODAY AND MAKE A DIFFERENCE FOR TOMORROW! SAN BERNARDINO COUNTY OFFERS EXCELLENT CAREER OPPORTUNITIES NO EXPERIENCE REQUIRED; TRAINING IS PROVIDED. If you have a passion to help the youth, are twenty and a half (20.5)years of age, and have a High School Diploma or equivalent, READ ON! The Probation Department is recruiting for Probation Corrections Officer Trainees who will train on the job to perform counseling, guidance, supervision, care, rehabilitation and role model to juveniles housed at the department's detention centers and treatment facilities located in San Bernardino County. Trainees may promote to Probation Corrections Officer after successful completion of the CORE Academy. Part-time and Full-time shifts are available, roving assignments on a 24/7 schedule. Multiple vacancies- Apply Now! For detailed information, refer to the Probation Corrections Officer Trainee job description. We are also accepting applications for Probation Corrections Officer , which requires a separate application. Applicants are encouraged to apply for both levels as appropriate. Learn more about the San Bernardino County Probation Department at http://www.sbcounty.gov/probation/main/ . CONDITIONS OF EMPLOYMENT Work Environment : The nature of the work requires the ability to restrain or apprehend and control potentially violent and combative wards; incumbents must possess and maintain physical agility and strength throughout their employment. Training : Employees will be expected to participate in a continuum of force training program, which includes arrest and control techniques, tactical negotiation, and use of pepper spray. Work Schedule : Incumbents may be assigned to work any shift on a 24 hour per day/7 day per week basis, including holidays. Rover assignments are full-time and used to fill staffing needs at both detention and treatment facilities Rovers are provided with a minimum of two (2) hours notification prior to their shift assignment on the scheduled work day. Promotion : Probation Corrections Officer Trainees are eligible for promotion to Probation Corrections Officer upon successful completion of the CORE Academy. Incumbents must be promoted after successful completion of the CORE Academy or may be terminated. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test, age 21 (20.5 at time of testing) and meet Peace Officer Requirements (see below). PEACE OFFICER REQUIREMENTS Prior to appointment, candidates must: Be successful on the Written Test, Physical Agility Test, and Department Interview, to continue to the background investigation. Pass a background investigation , which includes, but is not limited to, a fingerprint check, psychological testing and a polygraph test (current San Bernardino County Probation Dept. employees in peace officer positions will not be required to take the polygraph test). Applicants must not have been convicted of a felony, or currently be on court ordered probation ( or have been within the last year ). Be at least 21 years of age at time of hire ( Applicants should be at least 20.5 years at time of testing ) and possess a High School diploma, General Educational Diploma (GED) , or have passed a High School Proficiency Exam or equivalent . Provide official sealed transcripts of completed college coursework if applicable. Show proof of having completed the required basic certified training specified by Standards and Training for Corrections for the State of California and PC 832 (Laws of arrest, search and seizure), or meet this obligation within the first year of employment. Training will be provided upon hire. New hires who possess PC 832 certification will not be required to repeat training if they provide a copy of their PC 832 certificate. Be legally authorized to work in the United States, pursuant to Government Code 1031 at the time of hire. Possess a valid Class C Driver License . Employees in this class may be required to use personal vehicles and may be required to show proof of automobile liability insurance. Meet minimum vision (both eyes) and hearing (both ears) requirements. Vision and hearing tests will be administered. Pass a treadmill and medical test. Selection Process Testing will tentatively take place the WEEK of December 10, 2024. * * Please note test dates are subject to change and availability is limited. Candidates will be contacted approximately two weeks prior to self-schedule for an available exam session. There will be a proctored online written assessment of knowledge and skills in the following areas: Written Communication Reading Comprehension Applying Rules Basic Math NOTE: If you have applied for a similar position in another county and successfully passed the Board of State Community Corrections (BSCC) exam within the past year, please respond to the supplemental questionnaire and we may transfer your score. **YOU MAY ONLY TEST ONCE EVERY SIX (6) MONTHS ** If you took this test within the last 6 months your previous score will be transferred . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. TEST PREPARATION: Candidates may wish to review the Board of State and Community Corrections Candidate Orientation Booklet for the Juvenile Corrections Officer Examination. Applicants must be successful on the Written Exam to continue to the Physical Agility Test. THE PHYSICAL AGILITY TEST Candidates passing the Written Exam will be invited to participate in the Physical Agility Test. Visit the San Bernardino Probation Department for details and an invitation to the APPLICANT WORKSHOP. NOTE: Only those applicants successful on both the Written Exam and Physical Agility Test may continue in the background process. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process. Specialized Peace Officers Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits*, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Sep 10, 2024
Full Time
The Job *Trainees are eligible for promotion after successful completion of the CORE Academy. Timeline may vary based on start date and holidays. **Salary increases contingent upon assessed values for previous fiscal year. JUMP START YOUR CAREER TODAY AND MAKE A DIFFERENCE FOR TOMORROW! SAN BERNARDINO COUNTY OFFERS EXCELLENT CAREER OPPORTUNITIES NO EXPERIENCE REQUIRED; TRAINING IS PROVIDED. If you have a passion to help the youth, are twenty and a half (20.5)years of age, and have a High School Diploma or equivalent, READ ON! The Probation Department is recruiting for Probation Corrections Officer Trainees who will train on the job to perform counseling, guidance, supervision, care, rehabilitation and role model to juveniles housed at the department's detention centers and treatment facilities located in San Bernardino County. Trainees may promote to Probation Corrections Officer after successful completion of the CORE Academy. Part-time and Full-time shifts are available, roving assignments on a 24/7 schedule. Multiple vacancies- Apply Now! For detailed information, refer to the Probation Corrections Officer Trainee job description. We are also accepting applications for Probation Corrections Officer , which requires a separate application. Applicants are encouraged to apply for both levels as appropriate. Learn more about the San Bernardino County Probation Department at http://www.sbcounty.gov/probation/main/ . CONDITIONS OF EMPLOYMENT Work Environment : The nature of the work requires the ability to restrain or apprehend and control potentially violent and combative wards; incumbents must possess and maintain physical agility and strength throughout their employment. Training : Employees will be expected to participate in a continuum of force training program, which includes arrest and control techniques, tactical negotiation, and use of pepper spray. Work Schedule : Incumbents may be assigned to work any shift on a 24 hour per day/7 day per week basis, including holidays. Rover assignments are full-time and used to fill staffing needs at both detention and treatment facilities Rovers are provided with a minimum of two (2) hours notification prior to their shift assignment on the scheduled work day. Promotion : Probation Corrections Officer Trainees are eligible for promotion to Probation Corrections Officer upon successful completion of the CORE Academy. Incumbents must be promoted after successful completion of the CORE Academy or may be terminated. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test, age 21 (20.5 at time of testing) and meet Peace Officer Requirements (see below). PEACE OFFICER REQUIREMENTS Prior to appointment, candidates must: Be successful on the Written Test, Physical Agility Test, and Department Interview, to continue to the background investigation. Pass a background investigation , which includes, but is not limited to, a fingerprint check, psychological testing and a polygraph test (current San Bernardino County Probation Dept. employees in peace officer positions will not be required to take the polygraph test). Applicants must not have been convicted of a felony, or currently be on court ordered probation ( or have been within the last year ). Be at least 21 years of age at time of hire ( Applicants should be at least 20.5 years at time of testing ) and possess a High School diploma, General Educational Diploma (GED) , or have passed a High School Proficiency Exam or equivalent . Provide official sealed transcripts of completed college coursework if applicable. Show proof of having completed the required basic certified training specified by Standards and Training for Corrections for the State of California and PC 832 (Laws of arrest, search and seizure), or meet this obligation within the first year of employment. Training will be provided upon hire. New hires who possess PC 832 certification will not be required to repeat training if they provide a copy of their PC 832 certificate. Be legally authorized to work in the United States, pursuant to Government Code 1031 at the time of hire. Possess a valid Class C Driver License . Employees in this class may be required to use personal vehicles and may be required to show proof of automobile liability insurance. Meet minimum vision (both eyes) and hearing (both ears) requirements. Vision and hearing tests will be administered. Pass a treadmill and medical test. Selection Process Testing will tentatively take place the WEEK of December 10, 2024. * * Please note test dates are subject to change and availability is limited. Candidates will be contacted approximately two weeks prior to self-schedule for an available exam session. There will be a proctored online written assessment of knowledge and skills in the following areas: Written Communication Reading Comprehension Applying Rules Basic Math NOTE: If you have applied for a similar position in another county and successfully passed the Board of State Community Corrections (BSCC) exam within the past year, please respond to the supplemental questionnaire and we may transfer your score. **YOU MAY ONLY TEST ONCE EVERY SIX (6) MONTHS ** If you took this test within the last 6 months your previous score will be transferred . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. TEST PREPARATION: Candidates may wish to review the Board of State and Community Corrections Candidate Orientation Booklet for the Juvenile Corrections Officer Examination. Applicants must be successful on the Written Exam to continue to the Physical Agility Test. THE PHYSICAL AGILITY TEST Candidates passing the Written Exam will be invited to participate in the Physical Agility Test. Visit the San Bernardino Probation Department for details and an invitation to the APPLICANT WORKSHOP. NOTE: Only those applicants successful on both the Written Exam and Physical Agility Test may continue in the background process. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process. Specialized Peace Officers Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits*, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
City of Vallejo
Vallejo, California, United States
Description THE POSITION This recruitment is being conducted to fill five full-time vacancies , and is open to applicants who currently possess a Peace Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, a CLETS certificate verifying full access, AND at least one year of public safety dispatching experience, or three years of experience as a police officer. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The City of Vallejo Police Department is seeking Communications Operator II candidates to perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. The ideal candidate will be capable of assertively taking command of situations in a sensitive yet straightforward manner, while showing consideration and respect to others. They will have the ability to deal with stressful and pressured situations in an efficient and controlled manner. Candidates must demonstrate good decision-making skills under pressure, work with minimum supervision, and be a collaborative team member with a positive attitude. Additionally, candidates should have the ability to work all shifts including nights, weekends, and holidays. THE DEPARTMENT As an integral part of the community, the Vallejo Police Department is committed to providing a highly professional, ethical, and quality Police service. The Communications Section is an essential part of the Police Department team. It provides Public Safety Communications for the Police and Fire Departments. With a staff of 15 Communications Operators, we answer 9-1-1 and other telephone calls, dispatch Police, Fire and Medical responses in the greater Vallejo area. Communications Operators use modern computer and radio equipment to record information and dispatch units to calls for service. Communications Operators also work in the field with our SWAT and Hostage Negotiation Teams during critical incidents. The Vallejo service area includes 53.58 square miles of incorporated City Limits, and the East Vallejo Fire District. We also provide Fire and Medical service for the unincorporated areas in Vallejo's sphere of influence. Vallejo Communications Operators serve a population of over 121,000 residents and provides support services for surrounding communities. For more information about the Vallejo Police Department, please visit their website . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks (driving distance to Napa Valley). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Communications Operator series. Employees within this class are distinguished from the Communications Operator I by the performance of the full range of duties as assigned in the Communications Section and/or the Patrol Division. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Communications Operator I level, or when filled from the outside, have prior public safety dispatch or police officer experience. Newly hired employees are expected to satisfactorily complete an eighteen month probationary period. Incumbents from within the Vallejo Police Department who were formerly classified as Communications Operator I employees must satisfactorily complete a six month probationary period following promotion to Communications Operator II. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Communications Supervisor in the Communications Center and Patrol Supervisors, to include the On-Duty Watch Commander. EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. KNOWLEDGE, SKILLS AND ABILITIES / MINIMUM QUALIFICATIONS Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Procedures used in operating Computer Aided Dispatch and 9-1-1 systems for a large agency. Policies and procedures of receiving and processing emergency calls and requests for service. Basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Geographic features and streets within the area served. Principles and procedures of record keeping including the main-tenance and security of fire and police communications reports. Basic principles of report preparation. Techniques for dealing with the public in a tactful but firm manner. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Operate radio transmitting equipment. Maintain familiarity with City districts and boundaries, streets, landmarks, and police jurisdictions. Maintain confidentiality of information. Learn the organization and functions of a municipal law enforcement agency. Learn pertinent Federal, State, and local laws, codes and regulations. Apply the laws, codes, policies and procedures related to the gathering of legal evidence. Apply Federal, State, City and departmental laws, policies and procedures. Deal with the public firmly, courteously and tactfully. May perform training duties for Communications Operator I level employees and other in-house training. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Perform related duties as assigned. Experience : One year of public safety dispatching experience or three years of experience as a police officer and the POST Entry-level Dispatcher Selection Test Battery as required under POST guidelines. Training : Equivalent to the completion of the twelfth grade. Specialized training in law enforcement practices, rules, procedures, codes and regulations is desirable. License or Certificate: Possession of a valid, appropriate California driver's license at the time of employment. Police Officer Standards and Training (POST) Public Safety Dispatchers' certificate is required. California Law Enforcement Telephone System (CLETS) Certificate with full access (current certification preferred, but proof of past certificate acceptable) is required. SUPPLEMENTAL INFORMATION The Recruitment and Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), a copy of Police Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, and a copy of a California Law Enforcement Telephone Systems (CLETS) certificate with full access (current certificate preferred, but will accept expired certificate) in order to be considered. Applications submitted without all required materials will not be considered . NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Application packets containing all required materials will receive an overall screening assessment. Applicants who meet the minimum qualifications and are found to be the best qualified will move forward in the process. 3. The examination process will consist of an oral panel interview. Oral Panel interviews are weighted at 100% of the candidate's score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, and responses to supplemental questions. 4. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for further consideration. The number of candidates referred for a hiring interview is at the discretion of the hiring department. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Oral Board Department Level Interview Completed Personal History Statement (PHS) LiveScan - fingerprint check for criminal history information Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment, including drug screening REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or by email to: marie.cruz@cityofvallejo.net before their scheduled test/interview date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 12/30/2024 5:00 PM Pacific
Aug 17, 2024
Full Time
Description THE POSITION This recruitment is being conducted to fill five full-time vacancies , and is open to applicants who currently possess a Peace Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, a CLETS certificate verifying full access, AND at least one year of public safety dispatching experience, or three years of experience as a police officer. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The City of Vallejo Police Department is seeking Communications Operator II candidates to perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. The ideal candidate will be capable of assertively taking command of situations in a sensitive yet straightforward manner, while showing consideration and respect to others. They will have the ability to deal with stressful and pressured situations in an efficient and controlled manner. Candidates must demonstrate good decision-making skills under pressure, work with minimum supervision, and be a collaborative team member with a positive attitude. Additionally, candidates should have the ability to work all shifts including nights, weekends, and holidays. THE DEPARTMENT As an integral part of the community, the Vallejo Police Department is committed to providing a highly professional, ethical, and quality Police service. The Communications Section is an essential part of the Police Department team. It provides Public Safety Communications for the Police and Fire Departments. With a staff of 15 Communications Operators, we answer 9-1-1 and other telephone calls, dispatch Police, Fire and Medical responses in the greater Vallejo area. Communications Operators use modern computer and radio equipment to record information and dispatch units to calls for service. Communications Operators also work in the field with our SWAT and Hostage Negotiation Teams during critical incidents. The Vallejo service area includes 53.58 square miles of incorporated City Limits, and the East Vallejo Fire District. We also provide Fire and Medical service for the unincorporated areas in Vallejo's sphere of influence. Vallejo Communications Operators serve a population of over 121,000 residents and provides support services for surrounding communities. For more information about the Vallejo Police Department, please visit their website . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks (driving distance to Napa Valley). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Communications Operator series. Employees within this class are distinguished from the Communications Operator I by the performance of the full range of duties as assigned in the Communications Section and/or the Patrol Division. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Communications Operator I level, or when filled from the outside, have prior public safety dispatch or police officer experience. Newly hired employees are expected to satisfactorily complete an eighteen month probationary period. Incumbents from within the Vallejo Police Department who were formerly classified as Communications Operator I employees must satisfactorily complete a six month probationary period following promotion to Communications Operator II. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Communications Supervisor in the Communications Center and Patrol Supervisors, to include the On-Duty Watch Commander. EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. KNOWLEDGE, SKILLS AND ABILITIES / MINIMUM QUALIFICATIONS Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Procedures used in operating Computer Aided Dispatch and 9-1-1 systems for a large agency. Policies and procedures of receiving and processing emergency calls and requests for service. Basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Geographic features and streets within the area served. Principles and procedures of record keeping including the main-tenance and security of fire and police communications reports. Basic principles of report preparation. Techniques for dealing with the public in a tactful but firm manner. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Operate radio transmitting equipment. Maintain familiarity with City districts and boundaries, streets, landmarks, and police jurisdictions. Maintain confidentiality of information. Learn the organization and functions of a municipal law enforcement agency. Learn pertinent Federal, State, and local laws, codes and regulations. Apply the laws, codes, policies and procedures related to the gathering of legal evidence. Apply Federal, State, City and departmental laws, policies and procedures. Deal with the public firmly, courteously and tactfully. May perform training duties for Communications Operator I level employees and other in-house training. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Perform related duties as assigned. Experience : One year of public safety dispatching experience or three years of experience as a police officer and the POST Entry-level Dispatcher Selection Test Battery as required under POST guidelines. Training : Equivalent to the completion of the twelfth grade. Specialized training in law enforcement practices, rules, procedures, codes and regulations is desirable. License or Certificate: Possession of a valid, appropriate California driver's license at the time of employment. Police Officer Standards and Training (POST) Public Safety Dispatchers' certificate is required. California Law Enforcement Telephone System (CLETS) Certificate with full access (current certification preferred, but proof of past certificate acceptable) is required. SUPPLEMENTAL INFORMATION The Recruitment and Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), a copy of Police Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, and a copy of a California Law Enforcement Telephone Systems (CLETS) certificate with full access (current certificate preferred, but will accept expired certificate) in order to be considered. Applications submitted without all required materials will not be considered . NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Application packets containing all required materials will receive an overall screening assessment. Applicants who meet the minimum qualifications and are found to be the best qualified will move forward in the process. 3. The examination process will consist of an oral panel interview. Oral Panel interviews are weighted at 100% of the candidate's score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, and responses to supplemental questions. 4. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for further consideration. The number of candidates referred for a hiring interview is at the discretion of the hiring department. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Oral Board Department Level Interview Completed Personal History Statement (PHS) LiveScan - fingerprint check for criminal history information Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment, including drug screening REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or by email to: marie.cruz@cityofvallejo.net before their scheduled test/interview date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 12/30/2024 5:00 PM Pacific
City of Huntington Beach, CA
Huntington Beach, California, United States
Description SALARY June 24, 2023: $6,009 - $7,448 Monthly June 22, 2024: $6,309 - $7,821 Monthly June 21, 2025: $6,625 - $8,213 Monthly This posting is for applicants who already possess a Peace Officer Standards and Training ( POST) Public Safety Dispatcher Certificate AND are currently working (or have worked in the last 24 months) as a public safety dispatcher in a California law enforcement agency, having completed two (2) years of employment . DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Diploma or equivalent. POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice). A copy of the certificate must be turned in at your oral exam. ( Please Note: This is not the 120-hour Basic Public Safety Dispatch Course Certificate) Experience : Must be currently working, or have worked in the last 24 months , as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period. Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. Must type 40 words per minute (net) . A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: MFrame@hbpd.org. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. A copy of your POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice) must be turned in at the oral exam. Certificates of Completion issued by a Dispatcher Academy is unacceptable. A typing certificate must be turned in at or before the oral exam. Specific instructions regarding acceptable certificates are listed below. All applications will be closely reviewed for relevant experience, education, and training. Not all candidates meeting the minimum requirements will necessarily be invited to the next phase which includes an oral exam (weighted 100%). Candidates successfully completing the oral exam will be placed on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc. Upon a conditional offer of employment, a pre-placement psychological evaluation, medical evaluation and drug screening must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1. Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors). We will accept typing certificates issued within the last 12 months, from an employment or other public agency. 2. Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information. 3. Typing tests may also be taken at the locations listed below. Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: MFrame@hbpd.org. Supplemental Information See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. SPECIAL CONDITIONS Public Employee Disaster Service Worker : In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at the time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty, or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace. The City of Huntington Beach offers a comprehensive benefit package to Police Officers' Association/Non-Sworn (Miscellaneous) members including: The SALARY RANGE is composed of five steps. Merit step increases are based on satisfactory performance. BILINGUAL PAY, 5% for qualified employees. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. HOLIDAY PAY IN-LIEU: 120 hours per year. GENERAL LEAVE with pay is granted in the amount of 176 hours per year for the first four years of continuous service, up to 256 hours per year after fourteen years of continuous service. TUITION REIMBURSEMENT is available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. A portion of the employee contribution is paid by the City for a 3.0% @ 50 (safety) and 2.5% @ 55 (miscellaneous) benefit plan. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as any of the following: • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who has no prior membership in a California public retirement system. • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who is not eligible for reciprocity with another California public retirement system. • A member who first established CalPERS membership prior to 01/01/13, and who is rehired by a different CalPERS employer after a break in service of greater than six (6) months. The benefit formula, final compensation period, maximum pensionable compensation, and member contribution rate for new miscellaneous members under PEPRA is represented in the table below. Benefit Formula: Miscellaneous: 2% at age 62 Final Compensation Period: 3-year Final Compensation Member Contribution Rate as a percentage of payroll: 9.00% of Reportable Compensation (eff. 7/1/23) Maximum Pensionable Compensation: $136,440 All employees hired on or after January 1, 2013, will be subject to CalPERS membership review for applicability of PEPRA. Please be advised that new COHB employees not subject to PEPRA and new members subject to PEPRA may also be subject to the terms and conditions of an unexpired Memorandum of Understanding for their respective association. DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. JOB SHARING opportunities for eligible employees. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Police Officers' Association".
Jul 14, 2024
Full Time
Description SALARY June 24, 2023: $6,009 - $7,448 Monthly June 22, 2024: $6,309 - $7,821 Monthly June 21, 2025: $6,625 - $8,213 Monthly This posting is for applicants who already possess a Peace Officer Standards and Training ( POST) Public Safety Dispatcher Certificate AND are currently working (or have worked in the last 24 months) as a public safety dispatcher in a California law enforcement agency, having completed two (2) years of employment . DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Diploma or equivalent. POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice). A copy of the certificate must be turned in at your oral exam. ( Please Note: This is not the 120-hour Basic Public Safety Dispatch Course Certificate) Experience : Must be currently working, or have worked in the last 24 months , as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period. Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. Must type 40 words per minute (net) . A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: MFrame@hbpd.org. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. A copy of your POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice) must be turned in at the oral exam. Certificates of Completion issued by a Dispatcher Academy is unacceptable. A typing certificate must be turned in at or before the oral exam. Specific instructions regarding acceptable certificates are listed below. All applications will be closely reviewed for relevant experience, education, and training. Not all candidates meeting the minimum requirements will necessarily be invited to the next phase which includes an oral exam (weighted 100%). Candidates successfully completing the oral exam will be placed on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc. Upon a conditional offer of employment, a pre-placement psychological evaluation, medical evaluation and drug screening must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1. Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors). We will accept typing certificates issued within the last 12 months, from an employment or other public agency. 2. Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information. 3. Typing tests may also be taken at the locations listed below. Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: MFrame@hbpd.org. Supplemental Information See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. SPECIAL CONDITIONS Public Employee Disaster Service Worker : In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at the time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty, or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace. The City of Huntington Beach offers a comprehensive benefit package to Police Officers' Association/Non-Sworn (Miscellaneous) members including: The SALARY RANGE is composed of five steps. Merit step increases are based on satisfactory performance. BILINGUAL PAY, 5% for qualified employees. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. HOLIDAY PAY IN-LIEU: 120 hours per year. GENERAL LEAVE with pay is granted in the amount of 176 hours per year for the first four years of continuous service, up to 256 hours per year after fourteen years of continuous service. TUITION REIMBURSEMENT is available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. A portion of the employee contribution is paid by the City for a 3.0% @ 50 (safety) and 2.5% @ 55 (miscellaneous) benefit plan. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as any of the following: • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who has no prior membership in a California public retirement system. • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who is not eligible for reciprocity with another California public retirement system. • A member who first established CalPERS membership prior to 01/01/13, and who is rehired by a different CalPERS employer after a break in service of greater than six (6) months. The benefit formula, final compensation period, maximum pensionable compensation, and member contribution rate for new miscellaneous members under PEPRA is represented in the table below. Benefit Formula: Miscellaneous: 2% at age 62 Final Compensation Period: 3-year Final Compensation Member Contribution Rate as a percentage of payroll: 9.00% of Reportable Compensation (eff. 7/1/23) Maximum Pensionable Compensation: $136,440 All employees hired on or after January 1, 2013, will be subject to CalPERS membership review for applicability of PEPRA. Please be advised that new COHB employees not subject to PEPRA and new members subject to PEPRA may also be subject to the terms and conditions of an unexpired Memorandum of Understanding for their respective association. DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. JOB SHARING opportunities for eligible employees. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Police Officers' Association".
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 24, 2023 Police Officer Recruit Police Officer $4,928 - $6,290 monthly $7,422 - $9,757 monthly As of June 22, 2024 Police Officer Recruit Police Officer $5,176 - $6,604 monthly $7,793 - $10,244 monthly ***$10,000 SIGNING BONUS*** (Plus Academy Costs/Expenses while a recruit) Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $3,334 will be paid on the first paycheck following the employee’s date of hire. 2. $3,333 will be paid after the successful completion of a Field Training Program and 18-Month Probationary Period. 3. $3,333 will be paid at the completion of the employee's second year of service as a Police Officer. Currently Enrolled in a Police Academy? Become a BUENA PARK POLICE OFFICER! You've made the decision to become a Police Officer. But what agency do you want to begin your law enforcement career at? Look no further than the City of Buena Park. Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach on crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility (built in 2009). Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week, and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. Finish Your Training as a City of Buena Park Employee Qualifying candidates currently enrolled in a California P.O.S.T. Certified Basic Police Academy, having completed a minimum of five (5) weeks may be appointed in a non-sworn capacity under the sponsorship of the Buena Park Police Department. After meeting all state-mandated academy requirements, including graduation from the Police Academy, incumbents will be considered for promotion to Police Officer. APPLICATIONS WILL ONLY BE ACCEPTED FOR THIS POSITION UPON RECOMMENDATION OF THE POLICE OFFICER RECRUITMENT TEAM. AFTER COMPLETION OF THE POLICE ACADEMY, THESE ESSENTIAL FUNCTIONS ARE TYPICAL WORK PERFORMED BY A POLICE OFFICER: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident, and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines the proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification, and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons, and equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vests, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE AGE : 21 years of age at time of appointment. EDUCATION : Graduation from High school or equivalent. Completion of 60 semester level units related to general education or police science is highly desirable. VISION : 20/100, correctable to 20/20; with normal color vision and depth perception. PHYSICAL : Height and weight in correct proportion to meet City standards. CITIZENSHIP : U.S. citizenship is required prior to enrollment in the Academy. DRIVER LICENSE : A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. EXPERIENCE : No law enforcement experience required. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test, and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T. approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory . APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Non-Sworn employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
Jul 14, 2024
Full Time
JOB BULLETIN As of June 24, 2023 Police Officer Recruit Police Officer $4,928 - $6,290 monthly $7,422 - $9,757 monthly As of June 22, 2024 Police Officer Recruit Police Officer $5,176 - $6,604 monthly $7,793 - $10,244 monthly ***$10,000 SIGNING BONUS*** (Plus Academy Costs/Expenses while a recruit) Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $3,334 will be paid on the first paycheck following the employee’s date of hire. 2. $3,333 will be paid after the successful completion of a Field Training Program and 18-Month Probationary Period. 3. $3,333 will be paid at the completion of the employee's second year of service as a Police Officer. Currently Enrolled in a Police Academy? Become a BUENA PARK POLICE OFFICER! You've made the decision to become a Police Officer. But what agency do you want to begin your law enforcement career at? Look no further than the City of Buena Park. Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach on crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility (built in 2009). Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week, and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. Finish Your Training as a City of Buena Park Employee Qualifying candidates currently enrolled in a California P.O.S.T. Certified Basic Police Academy, having completed a minimum of five (5) weeks may be appointed in a non-sworn capacity under the sponsorship of the Buena Park Police Department. After meeting all state-mandated academy requirements, including graduation from the Police Academy, incumbents will be considered for promotion to Police Officer. APPLICATIONS WILL ONLY BE ACCEPTED FOR THIS POSITION UPON RECOMMENDATION OF THE POLICE OFFICER RECRUITMENT TEAM. AFTER COMPLETION OF THE POLICE ACADEMY, THESE ESSENTIAL FUNCTIONS ARE TYPICAL WORK PERFORMED BY A POLICE OFFICER: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident, and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines the proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification, and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons, and equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vests, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE AGE : 21 years of age at time of appointment. EDUCATION : Graduation from High school or equivalent. Completion of 60 semester level units related to general education or police science is highly desirable. VISION : 20/100, correctable to 20/20; with normal color vision and depth perception. PHYSICAL : Height and weight in correct proportion to meet City standards. CITIZENSHIP : U.S. citizenship is required prior to enrollment in the Academy. DRIVER LICENSE : A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. EXPERIENCE : No law enforcement experience required. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test, and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T. approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory . APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Non-Sworn employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
City of Vallejo
Vallejo, California, United States
Description THE POSITION The City of Vallejo is currently seeking qualified Communications Operator II's to fill extra help positions within the Vallejo Police Department's Communication Center. The intent of extra help positions is to assist departments in fulfilling temporary influxes of extra work that cannot be met by regular staff. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. Extra help positions are temporary, at-will, in nature and are not part of the classified civil service. As such, employees in extra help positions do not have property to permanently allocated positions and are not eligible for promotional opportunities open to regular part-time and full-time employees. The City of Vallejo Police Department is seeking Communications Operator II candidates to perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. The ideal candidate will be capable of assertively taking command of situations in a sensitive yet straightforward manner, while showing consideration and respect to others. They will have the ability to deal with stressful and pressured situations in an efficient and controlled manner. Candidates must demonstrate good decision-making skills under pressure, work with minimum supervision, and be a collaborative team member with a positive attitude. Additionally, candidates should have the ability to work all shifts including nights, weekends, and holidays. THE DEPARTMENT As an integral part of the community, the Vallejo Police Department is committed to providing a highly professional, ethical, and quality Police service. The Communications Section is an essential part of the Police Department team. It provides Public Safety Communications for the Police and Fire Departments. With a staff of 15 Communications Operators, we answer 9-1-1 and other telephone calls, dispatch Police, Fire and Medical responses in the greater Vallejo area. Communications Operators use modern computer and radio equipment to record information and dispatch units to calls for service. Communications Operators also work in the field with our SWAT and Hostage Negotiation Teams during critical incidents. The Vallejo service area includes 53.58 square miles of incorporated City Limits, and the East Vallejo Fire District. We also provide Fire and Medical service for the unincorporated areas in Vallejo's sphere of influence. Vallejo Communications Operators serve a population of over 121,000 residents and provides support services for surrounding communities. For more information about the Vallejo Police Department, please visit their website . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks (driving distance to Napa Valley). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Communications Operator series. Employees within this class are distinguished from the Communications Operator I by the performance of the full range of duties as assigned in the Communications Section and/or the Patrol Division. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Communications Operator I level, or when filled from the outside, have prior public safety dispatch or police officer experience. Newly hired employees are expected to satisfactorily complete an eighteen month probationary period. Incumbents from within the Vallejo Police Department who were formerly classified as Communications Operator I employees must satisfactorily complete a six month probationary period following promotion to Communications Operator II. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Communications Supervisor in the Communications Center and Patrol Supervisors, to include the On-Duty Watch Commander. EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. KNOWLEDGE, SKILLS AND ABILITIES / MINIMUM QUALIFICATIONS Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Procedures used in operating Computer Aided Dispatch and 9-1-1 systems for a large agency. Policies and procedures of receiving and processing emergency calls and requests for service. Basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Geographic features and streets within the area served. Principles and procedures of record keeping including the main-tenance and security of fire and police communications reports. Basic principles of report preparation. Techniques for dealing with the public in a tactful but firm manner. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Operate radio transmitting equipment. Maintain familiarity with City districts and boundaries, streets, landmarks, and police jurisdictions. Maintain confidentiality of information. Learn the organization and functions of a municipal law enforcement agency. Learn pertinent Federal, State, and local laws, codes and regulations. Apply the laws, codes, policies and procedures related to the gathering of legal evidence. Apply Federal, State, City and departmental laws, policies and procedures. Deal with the public firmly, courteously and tactfully. May perform training duties for Communications Operator I level employees and other in-house training. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Perform related duties as assigned. Experience : One year of public safety dispatching experience or three years of experience as a police officer and the POST Entry-level Dispatcher Selection Test Battery as required under POST guidelines. Training : Equivalent to the completion of the twelfth grade. Specialized training in law enforcement practices, rules, procedures, codes and regulations is desirable. License or Certificate: Possession of a valid, appropriate California driver's license at the time of employment. Police Officer Standards and Training (POST) Public Safety Dispatchers' certificate is required. California Law Enforcement Telephone System (CLETS) Certificate with full access (current certification preferred, but proof of past certificate acceptable) is required. SUPPLEMENTAL INFORMATION The Recruitment and Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), a copy of Police Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, and a copy of a California Law Enforcement Telephone Systems (CLETS) certificate with full access (current certificate preferred, but will accept expired certificate) in order to be considered. Applications submitted without all required materials will not be considered . NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Application packets containing all required materials will receive an overall screening assessment. Applicants who meet the minimum qualifications and are found to be the best qualified will move forward in the process. 3. The examination process will consist of an oral panel interview. Oral Panel interviews are weighted at 100% of the candidate's score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, and responses to supplemental questions. 4. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for further consideration. The number of candidates referred for a hiring interview is at the discretion of the hiring department. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Oral Board Department Level Interview Completed Personal History Statement (PHS) LiveScan - fingerprint check for criminal history information Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment, including drug screening REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or by email to: marie.cruz@cityofvallejo.net before their scheduled test/interview date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 12/30/2024 5:00 PM Pacific
Aug 19, 2024
Description THE POSITION The City of Vallejo is currently seeking qualified Communications Operator II's to fill extra help positions within the Vallejo Police Department's Communication Center. The intent of extra help positions is to assist departments in fulfilling temporary influxes of extra work that cannot be met by regular staff. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. Extra help positions are temporary, at-will, in nature and are not part of the classified civil service. As such, employees in extra help positions do not have property to permanently allocated positions and are not eligible for promotional opportunities open to regular part-time and full-time employees. The City of Vallejo Police Department is seeking Communications Operator II candidates to perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. The ideal candidate will be capable of assertively taking command of situations in a sensitive yet straightforward manner, while showing consideration and respect to others. They will have the ability to deal with stressful and pressured situations in an efficient and controlled manner. Candidates must demonstrate good decision-making skills under pressure, work with minimum supervision, and be a collaborative team member with a positive attitude. Additionally, candidates should have the ability to work all shifts including nights, weekends, and holidays. THE DEPARTMENT As an integral part of the community, the Vallejo Police Department is committed to providing a highly professional, ethical, and quality Police service. The Communications Section is an essential part of the Police Department team. It provides Public Safety Communications for the Police and Fire Departments. With a staff of 15 Communications Operators, we answer 9-1-1 and other telephone calls, dispatch Police, Fire and Medical responses in the greater Vallejo area. Communications Operators use modern computer and radio equipment to record information and dispatch units to calls for service. Communications Operators also work in the field with our SWAT and Hostage Negotiation Teams during critical incidents. The Vallejo service area includes 53.58 square miles of incorporated City Limits, and the East Vallejo Fire District. We also provide Fire and Medical service for the unincorporated areas in Vallejo's sphere of influence. Vallejo Communications Operators serve a population of over 121,000 residents and provides support services for surrounding communities. For more information about the Vallejo Police Department, please visit their website . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks (driving distance to Napa Valley). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Communications Operator series. Employees within this class are distinguished from the Communications Operator I by the performance of the full range of duties as assigned in the Communications Section and/or the Patrol Division. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Communications Operator I level, or when filled from the outside, have prior public safety dispatch or police officer experience. Newly hired employees are expected to satisfactorily complete an eighteen month probationary period. Incumbents from within the Vallejo Police Department who were formerly classified as Communications Operator I employees must satisfactorily complete a six month probationary period following promotion to Communications Operator II. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Communications Supervisor in the Communications Center and Patrol Supervisors, to include the On-Duty Watch Commander. EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. KNOWLEDGE, SKILLS AND ABILITIES / MINIMUM QUALIFICATIONS Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Procedures used in operating Computer Aided Dispatch and 9-1-1 systems for a large agency. Policies and procedures of receiving and processing emergency calls and requests for service. Basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Geographic features and streets within the area served. Principles and procedures of record keeping including the main-tenance and security of fire and police communications reports. Basic principles of report preparation. Techniques for dealing with the public in a tactful but firm manner. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Operate radio transmitting equipment. Maintain familiarity with City districts and boundaries, streets, landmarks, and police jurisdictions. Maintain confidentiality of information. Learn the organization and functions of a municipal law enforcement agency. Learn pertinent Federal, State, and local laws, codes and regulations. Apply the laws, codes, policies and procedures related to the gathering of legal evidence. Apply Federal, State, City and departmental laws, policies and procedures. Deal with the public firmly, courteously and tactfully. May perform training duties for Communications Operator I level employees and other in-house training. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Perform related duties as assigned. Experience : One year of public safety dispatching experience or three years of experience as a police officer and the POST Entry-level Dispatcher Selection Test Battery as required under POST guidelines. Training : Equivalent to the completion of the twelfth grade. Specialized training in law enforcement practices, rules, procedures, codes and regulations is desirable. License or Certificate: Possession of a valid, appropriate California driver's license at the time of employment. Police Officer Standards and Training (POST) Public Safety Dispatchers' certificate is required. California Law Enforcement Telephone System (CLETS) Certificate with full access (current certification preferred, but proof of past certificate acceptable) is required. SUPPLEMENTAL INFORMATION The Recruitment and Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), a copy of Police Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, and a copy of a California Law Enforcement Telephone Systems (CLETS) certificate with full access (current certificate preferred, but will accept expired certificate) in order to be considered. Applications submitted without all required materials will not be considered . NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Application packets containing all required materials will receive an overall screening assessment. Applicants who meet the minimum qualifications and are found to be the best qualified will move forward in the process. 3. The examination process will consist of an oral panel interview. Oral Panel interviews are weighted at 100% of the candidate's score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, and responses to supplemental questions. 4. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for further consideration. The number of candidates referred for a hiring interview is at the discretion of the hiring department. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Oral Board Department Level Interview Completed Personal History Statement (PHS) LiveScan - fingerprint check for criminal history information Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment, including drug screening REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or by email to: marie.cruz@cityofvallejo.net before their scheduled test/interview date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 12/30/2024 5:00 PM Pacific
Irvine Ranch Water District, CA
Irvine, California, United States
General Description Irvine Ranch Water District is accepting applications for a Visual Communications Analyst in our Communications Department. This position is open until filled, with a first applications review date of August 12, 2024. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. IRWD offers excellent benefits and a 9/80 work schedule - with alternate Fridays off. The Position Under general supervision, this position will employ a variety of visual, written, and verbal communication skills to transform ideas and concepts into engaging customer outreach. The position is responsible for creating marketing and public outreach materials including creative and innovative visual communications which will include use of strong layout, design, graphic animation, art direction, and video production skills. The position will also write and edit for District publications, documents and notifications. Ideal Candidate Irvine Ranch Water District is looking for a versatile communicator who has a rare mix of skills and enjoys using all of them. The ideal candidate will possess a balance of verbal and visual skills — including writing, messaging, video editing, and graphic design. He or she will be experienced in public outreach and passionate about engaging with the community. The person hired for this position will be part of a small, close-knit team of communications professionals, including outreach strategists, writers, a digital communications expert, and a graphic designer/photographer. If you love to wrap your head around the details of complex projects and translate them into easy-to-understand outreach materials and presentations, you might be the visual communications analyst IRWD is looking for. Summary of Duties Visuals, Design, Layout and Visual Content Creation: Translate complicated concepts into engaging, easy-to-understand visual communications. Employ creativity and innovation to create a variety of captivating graphic, art and visual components for print and digital outreach and marketing materials on a variety of communication channels. Such materials will include videos, digital animation, social media content , newsletters, signs, postcards, brochures, posters, fliers, charts, displays, maps, presentations, and marketing products. Conceive and interpret ideas and concepts, convert them into visual communications in draft form, present them for review; make revisions and develop a final product. Prepare files for web production, press or other production. Branding and Outreach: Execute or lead the visual branding for District outreach campaigns — using a variety of media and collaborating with staff, consultants, and vendors. Content Development and Distribution : Serve as a writer, content creator and editor for external and internal outreach materials such websites, intranet, presentations, press releases, and other collateral as needed. Write, develop, and coordinate content for District newsletters, and coordinate their production. Collaborate with producers of targeted websites, newsletters, and other publications in the community and in the water industry to maximize the reach and effectiveness of District information content. Message Development, Media Outreach, and Crisis Communication: Develop and distribute effective communications that build brand awareness and customer satisfaction. Craft and deliver emergency communications, news releases, and talking points as needed. Contribute to the development of media and crisis communications content and messages. Monitor and compile relevant daily news reports for distribution. Respond to media inquiries as directed. Community Outreach Events and Engagement: Coordinate and execute events as needed. Research and recommend opportunities for events and community partnerships. Develop marketing materials and manage advertisements. Anticipate and respond to customer questions and concerns. Organize, set up, and staff community events and tours, which often will occur outside of normal business hours, such as evenings, mornings, and weekends. Organize events as needed. Create or order event materials as needed. Emergency Response and Crisis Communication: Respond with prompt communication and other public outreach when local emergencies occur. Serve as a backup to the Public Information Officer and Deputy Public Information Officer as a media spokesperson when required, conducting press briefings, and responding with media inquiries. Other Responsibilities: The Visual Communications Analyst is part of a small, multi-talented communications department and will pitch in as needed on a variety of tasks and projects. Lead or assist with outreach to students and schools. Serve as a department representative on inter-departmental teams. Participate in tours, trips and other tasks and attend meetings and functions on behalf of the District outside of the normal workday, including occasionally on evenings, early mornings, and weekends as necessary. The person hired for this position may occasionally work late hours, early hours, weekdays, Saturdays, and Sundays as required for events, emergencies, and other District needs. Inspire excellence as a participant or leader of team projects. Comply with District safety practices and attend relevant safety training. Perform other related duties as assigned. Knowledge and Abilities: Knowledge of: Public relations and communication practices; principles, methods and techniques of graphic design, illustration, and art/copy layout; video production and editing; computer graphics programs and software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); social media and digital marketing (programs, image sizing, best practices, etc.); photo editing; contemporary graphic design trends and practices; standard customer service techniques and practices; crisis-communications techniques; project management; and effective oral presentation. Ability to: Create, develop, produce, and evaluate graphic designs, brochures, displays and other publications; write and edit materials of varying technical complexity; transform complex concepts into practical, easy-to-understand formats; create inspiring slogans and engaging headlines; evaluate work to be done and recommend strategies to accomplish project tasks; use time efficiently, including multi-tasking and prioritizing diverse projects and requests. Must be: Creative, productive, proactive, and enthusiastic about new ideas, with a passion for public service and environmental stewardship. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in public relations, journalism, graphic design, communications, marketing, or related field. Work experience may be substituted on a year-for-year basis. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Five (5) years of experience in a communications or related position where written, verbal, visual and design skills were used daily, including strong video editing, digital animation, layout, design, and social media outreach skills. A familiarity with copy editing is needed. License: Valid California Class 'C' driver's license is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication : Excellent verbal, written, and public speaking communication skills. Ability to communicate effectively with diverse internal and external audiences and age groups. Effectively and professionally represent the District with outside professionals and the public. Writing, detail-oriented editing, and proofreading ability. Ability to respond effectively to sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics. Organized with the ability to multi-task and make decisions independently. Ability to write and/or speak Mandarin Chinese or Korean is a strong plus. Mathematical Ability: Ability to add, subtract, multiply, divide, and calculate percentages, decimals, and fractions. Technology Ability : Intermediate to advanced proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint; familiarity with social media outreach programs, photo editing, website management and graphic programs; ability to use the internet to conduct research. Digital animation skills, multimedia graphic design skills, and familiarity with content management systems (CMS) are strong plusses. Judgment and Situational Reasoning Ability : Ability to use good personal judgment and discretion in all job functions and remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive information. Ability to independently manage and organize projects effectively. Physical Requirements : Regularly required to sit, bend, stoop, and stand. Regularly required to lift up to 25 pounds, such as when setting up and taking down displays for special events, or when moving supplies onto and off of storage shelves. Ability to walk up to three (3) miles when conducting tours and events. Environmental Adaptability : Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environments when conducting tours or responding to emergencies in the field. Occasional visits to construction sites where noise level may be higher than typical office environment. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Jul 23, 2024
Full Time
General Description Irvine Ranch Water District is accepting applications for a Visual Communications Analyst in our Communications Department. This position is open until filled, with a first applications review date of August 12, 2024. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. IRWD offers excellent benefits and a 9/80 work schedule - with alternate Fridays off. The Position Under general supervision, this position will employ a variety of visual, written, and verbal communication skills to transform ideas and concepts into engaging customer outreach. The position is responsible for creating marketing and public outreach materials including creative and innovative visual communications which will include use of strong layout, design, graphic animation, art direction, and video production skills. The position will also write and edit for District publications, documents and notifications. Ideal Candidate Irvine Ranch Water District is looking for a versatile communicator who has a rare mix of skills and enjoys using all of them. The ideal candidate will possess a balance of verbal and visual skills — including writing, messaging, video editing, and graphic design. He or she will be experienced in public outreach and passionate about engaging with the community. The person hired for this position will be part of a small, close-knit team of communications professionals, including outreach strategists, writers, a digital communications expert, and a graphic designer/photographer. If you love to wrap your head around the details of complex projects and translate them into easy-to-understand outreach materials and presentations, you might be the visual communications analyst IRWD is looking for. Summary of Duties Visuals, Design, Layout and Visual Content Creation: Translate complicated concepts into engaging, easy-to-understand visual communications. Employ creativity and innovation to create a variety of captivating graphic, art and visual components for print and digital outreach and marketing materials on a variety of communication channels. Such materials will include videos, digital animation, social media content , newsletters, signs, postcards, brochures, posters, fliers, charts, displays, maps, presentations, and marketing products. Conceive and interpret ideas and concepts, convert them into visual communications in draft form, present them for review; make revisions and develop a final product. Prepare files for web production, press or other production. Branding and Outreach: Execute or lead the visual branding for District outreach campaigns — using a variety of media and collaborating with staff, consultants, and vendors. Content Development and Distribution : Serve as a writer, content creator and editor for external and internal outreach materials such websites, intranet, presentations, press releases, and other collateral as needed. Write, develop, and coordinate content for District newsletters, and coordinate their production. Collaborate with producers of targeted websites, newsletters, and other publications in the community and in the water industry to maximize the reach and effectiveness of District information content. Message Development, Media Outreach, and Crisis Communication: Develop and distribute effective communications that build brand awareness and customer satisfaction. Craft and deliver emergency communications, news releases, and talking points as needed. Contribute to the development of media and crisis communications content and messages. Monitor and compile relevant daily news reports for distribution. Respond to media inquiries as directed. Community Outreach Events and Engagement: Coordinate and execute events as needed. Research and recommend opportunities for events and community partnerships. Develop marketing materials and manage advertisements. Anticipate and respond to customer questions and concerns. Organize, set up, and staff community events and tours, which often will occur outside of normal business hours, such as evenings, mornings, and weekends. Organize events as needed. Create or order event materials as needed. Emergency Response and Crisis Communication: Respond with prompt communication and other public outreach when local emergencies occur. Serve as a backup to the Public Information Officer and Deputy Public Information Officer as a media spokesperson when required, conducting press briefings, and responding with media inquiries. Other Responsibilities: The Visual Communications Analyst is part of a small, multi-talented communications department and will pitch in as needed on a variety of tasks and projects. Lead or assist with outreach to students and schools. Serve as a department representative on inter-departmental teams. Participate in tours, trips and other tasks and attend meetings and functions on behalf of the District outside of the normal workday, including occasionally on evenings, early mornings, and weekends as necessary. The person hired for this position may occasionally work late hours, early hours, weekdays, Saturdays, and Sundays as required for events, emergencies, and other District needs. Inspire excellence as a participant or leader of team projects. Comply with District safety practices and attend relevant safety training. Perform other related duties as assigned. Knowledge and Abilities: Knowledge of: Public relations and communication practices; principles, methods and techniques of graphic design, illustration, and art/copy layout; video production and editing; computer graphics programs and software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); social media and digital marketing (programs, image sizing, best practices, etc.); photo editing; contemporary graphic design trends and practices; standard customer service techniques and practices; crisis-communications techniques; project management; and effective oral presentation. Ability to: Create, develop, produce, and evaluate graphic designs, brochures, displays and other publications; write and edit materials of varying technical complexity; transform complex concepts into practical, easy-to-understand formats; create inspiring slogans and engaging headlines; evaluate work to be done and recommend strategies to accomplish project tasks; use time efficiently, including multi-tasking and prioritizing diverse projects and requests. Must be: Creative, productive, proactive, and enthusiastic about new ideas, with a passion for public service and environmental stewardship. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in public relations, journalism, graphic design, communications, marketing, or related field. Work experience may be substituted on a year-for-year basis. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Five (5) years of experience in a communications or related position where written, verbal, visual and design skills were used daily, including strong video editing, digital animation, layout, design, and social media outreach skills. A familiarity with copy editing is needed. License: Valid California Class 'C' driver's license is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication : Excellent verbal, written, and public speaking communication skills. Ability to communicate effectively with diverse internal and external audiences and age groups. Effectively and professionally represent the District with outside professionals and the public. Writing, detail-oriented editing, and proofreading ability. Ability to respond effectively to sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics. Organized with the ability to multi-task and make decisions independently. Ability to write and/or speak Mandarin Chinese or Korean is a strong plus. Mathematical Ability: Ability to add, subtract, multiply, divide, and calculate percentages, decimals, and fractions. Technology Ability : Intermediate to advanced proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.); intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint; familiarity with social media outreach programs, photo editing, website management and graphic programs; ability to use the internet to conduct research. Digital animation skills, multimedia graphic design skills, and familiarity with content management systems (CMS) are strong plusses. Judgment and Situational Reasoning Ability : Ability to use good personal judgment and discretion in all job functions and remain calm in crisis and emergency situations. Ability to use discretion when handling and disseminating sensitive information. Ability to independently manage and organize projects effectively. Physical Requirements : Regularly required to sit, bend, stoop, and stand. Regularly required to lift up to 25 pounds, such as when setting up and taking down displays for special events, or when moving supplies onto and off of storage shelves. Ability to walk up to three (3) miles when conducting tours and events. Environmental Adaptability : Noise level is generally equivalent to a typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environments when conducting tours or responding to emergencies in the field. Occasional visits to construction sites where noise level may be higher than typical office environment. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Introduction *This position is represented by the SEIU bargaining unit and will receive a 3% Cost of Living Adjustment increase effective July 2025* The San Joaquin Sheriff’s Office is seeking highly motivated individuals who are interested in a career as a Communications Dispatcher. Communications Dispatchers are responsible for receiving emergency and service request telephone calls throughout San Joaquin County. Please click on the link below to view details about the position. Communications Dispatcher I Pre-Employment Physical, Drug Screen and Background : Potential new hires into this classification are required to successfully pass a pre-employment physical examination, a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has passed the drug screen, physical and successfully completed the background process. The County pays for the initial drug screen and physical. UPCOMING WRITTEN EXAM SCHEDULE (future dates to be added) Friday, January 19, 2024 (apply by January 4, 2024) Friday, February 23, 2024 (apply by February 8, 2024) Friday, March 29, 2024 (apply by March 14, 2024) Friday, May 10, 2024 (apply by April 25, 2024) Cancelled Friday, May 24, 2024 (apply by May 9, 2024) Friday, June 21, 2024 (apply by June 6, 2024) Friday, August 2, 2024 (apply by July 18, 2024) Friday, September 6, 2024 (apply by August 22, 2024) Friday, October 11, 2024 (apply by September 26, 2024) Friday, November 15, 2024 (apply by October 31, 2024) Candidates may provide a POST Entry-Level Dispatcher Selection Test T-scores from other agencies in lieu of taking the written examination. T-Scores must be provided on agency letterhead for an exam administered within the last 12 months. A T-Score of 44 or higher is qualifying with San Joaquin County. E-mail T-score letters to scaparicio@sjgov.org . Study guide/material may be found at the CA POST website: Entry-level Dispatcher Examinee Guide Hiring Incentive Program: The San Joaquin County Sheriff’s Office is offering a hiring incentive in the amount of $10,000 . The department will award the cash incentive to any person who is hired for any of the following job classifications; within the timeframes this program is active and so approved by the San Joaquin County Board of Supervisors: Deputy Sheriff Trainee/AC/I/II Correctional Officer Trainee/Correctional Officer Communications Dispatcher I/II/III Additionally, a moving stipend reimbursement is available for those new hires within the qualified classifications. A qualified hire may receive up to $2,000 for any cost directly associated with relocating their primary residence as a result of gaining employment with this office. The following incentives may also be available for eligible new hires, subject to approval by Human Resources: Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Announcement amended July 2, 2024. Supplemental Questionnaire amended March 20, 2024. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Introduction *This position is represented by the SEIU bargaining unit and will receive a 3% Cost of Living Adjustment increase effective July 2025* The San Joaquin Sheriff’s Office is seeking highly motivated individuals who are interested in a career as a Communications Dispatcher. Communications Dispatchers are responsible for receiving emergency and service request telephone calls throughout San Joaquin County. Please click on the link below to view details about the position. Communications Dispatcher I Pre-Employment Physical, Drug Screen and Background : Potential new hires into this classification are required to successfully pass a pre-employment physical examination, a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has passed the drug screen, physical and successfully completed the background process. The County pays for the initial drug screen and physical. UPCOMING WRITTEN EXAM SCHEDULE (future dates to be added) Friday, January 19, 2024 (apply by January 4, 2024) Friday, February 23, 2024 (apply by February 8, 2024) Friday, March 29, 2024 (apply by March 14, 2024) Friday, May 10, 2024 (apply by April 25, 2024) Cancelled Friday, May 24, 2024 (apply by May 9, 2024) Friday, June 21, 2024 (apply by June 6, 2024) Friday, August 2, 2024 (apply by July 18, 2024) Friday, September 6, 2024 (apply by August 22, 2024) Friday, October 11, 2024 (apply by September 26, 2024) Friday, November 15, 2024 (apply by October 31, 2024) Candidates may provide a POST Entry-Level Dispatcher Selection Test T-scores from other agencies in lieu of taking the written examination. T-Scores must be provided on agency letterhead for an exam administered within the last 12 months. A T-Score of 44 or higher is qualifying with San Joaquin County. E-mail T-score letters to scaparicio@sjgov.org . Study guide/material may be found at the CA POST website: Entry-level Dispatcher Examinee Guide Hiring Incentive Program: The San Joaquin County Sheriff’s Office is offering a hiring incentive in the amount of $10,000 . The department will award the cash incentive to any person who is hired for any of the following job classifications; within the timeframes this program is active and so approved by the San Joaquin County Board of Supervisors: Deputy Sheriff Trainee/AC/I/II Correctional Officer Trainee/Correctional Officer Communications Dispatcher I/II/III Additionally, a moving stipend reimbursement is available for those new hires within the qualified classifications. A qualified hire may receive up to $2,000 for any cost directly associated with relocating their primary residence as a result of gaining employment with this office. The following incentives may also be available for eligible new hires, subject to approval by Human Resources: Vacation Accrual Rate: San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave: Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Announcement amended July 2, 2024. Supplemental Questionnaire amended March 20, 2024. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Do what you love while serving the community where you live! We offer great benefits, including medical, dental, and a pension. Join our dedicated team of professionals to serve the citizens of Kitsap. If you believe all youth can succeed if provided the right life skills and supportive relationships, this is the career for you! As a Juvenile Detention Officer, you will help teach how to overcome obstacles; reenter communities; participate in pro-social activities and reduce the likelihood of re-offending. Our team is committed to providing comprehensive , effective, and individualized services to each youth and their families. We pride ourselves in providing a safe, supportive , professional, and caring environment for our teammates and the youth we serve . We are seek ing teammates that share that common vision and want to make a difference. We are currently seeking Juvenile Detention Officer s to join our tea m. Interacting with youth in th e Kitsap County Juvenile Detention Facility , your focus will be managing behavior using the least restrictive means; coaching and using conflict resolution skills to teach and promote pro-social behavior; disciplining when appropriate in accordance with well-defined procedures . A successful candidate m ust have experience and/or the desire to work with youth and must have the ability to set appropriate boundaries . To learn more about Kitsap County and Juvenile and Family Court Services please visit our website at: https://spf.kitsapgov.com/juv/Pages/default.aspx To learn more about Washington State Criminal Justice Training Commission and the Academy please visit their website at: https://fortress.wa.gov/cjtc/www/index.php?option=com_content&view=article&id=408&Itemid=262 QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience High School diploma or GED; AND Must be at least 21 years of age. Preferred Education, Experience or Other Qualifications At least one year working with youth One year of college level coursework in the area of corrections, law enforcement, law and justice, police science or social services related to correctional rehabilitation from a college or university accredited by an agency recognized by the US Department of Education. Experience working in therapeutic detention, residential treatment, or closely related field Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment the successful candidate must : Submit a copy of their State employment driving record abstract to verify their eligibility to drive for Kitsap County. Pass a comprehensive background investigation/criminal background check which includes fingerprinting through law enforcement agencies. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, in a multi-phase testing process. These tests include polygraph, psychological exam, and a pre-employment physical. Within 30 days after employment the successful candidate must : Complete Bloodborne/Airborne Pathogens training and receive Hepatitis B vaccine or sign a waiver. Complete a Tuberculosis Test (and yearly thereafter). Possess and submit a copy of a valid and current CPR/First Aid Certificate. Within one year after employment the successful candidate must: Complete the Washington State Criminal Justice Training Commission Academy Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which includes fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Positions in this class typically require : The duties in this position are performed in a secured 24 hours/day, 7 day/week juvenile detention facility, occasionally escorting detainees to court or to appointments. Occasionally work will be performed in an office setting. Employees in this department are considered essential employees and must report to work regardless of inclement weather or other conditions. Driving a vehicle and exposure to the hazards associated with all weather conditions and traffic will be occasionally required. Must have sufficient strength and flexibility for activities involving running, jumping, balancing, climbing, crawling, kneeling, bending, stooping, twisting, crouching, reaching, lifting, carrying, dragging, throwing, pushing/pulling in order to physically subdue and restrain detainees in a variety of volatile, possibly dangerous situations. Adequate vision to observe the behavior of detainees and assess the safety and security of the facility. Adequate hearing to monitor all radio communications for safety and security of the facility, workers, and incarcerated youth. Repetitive motions when manually completing required logs/reports. Speaking/talking when communicating with juvenile detainees. Exertion of force of up to 50 pounds occasionally, and/or up to 20 pounds frequently and/or 10 pounds constantly to move objects. Incumbents may be : Subject to exposure to physical hazards such as: restricted work areas or blood and body fluids requiring the use of safe biohazard and blood borne pathogen prevention methods. Exposed to potentially violent or hostile individuals in volatile and dangerous situations within the facility which require sufficient strength and flexibility to physically restrain a juvenile weighing over 100 pounds. ILLUSTRATIVE EXAMPLE OF DUTIES (Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.) Essential Job Functions : Maintain safety of the pod on assigned shift; assure security procedures are followed; screen approved visitors. Provide supportive encouragement and guidance to youth, utilizing opportunities afforded during direct supervision of pod assignments, and offer instruction, advice and assistance. Assist juveniles in cultivating appropriate social, behavioral, and interpersonal skills and attitudes useful in community living; lead recreational activities and give instruction in games. Monitor activities of daily living of juveniles; search quarters and new admissions for contraband and hazardous items; escort juveniles to areas of the building. Utilize ACCESS, JIS/JCS, and ODYSSEY to create records of admission and release from detention. Utilize web-based case management system (Rite Track) for each juvenile admitted to the facility; maintain shift records of activities of juveniles in the web-based case management system. Observe and record behavior; physically control disturbed juveniles; respond to emergency situations; make regular security checks on rooms and facilities; discipline juveniles for rule infraction. Maintain orderly appearance of assigned area; launder clothing and bedding utilizing hazardous waste protocol if needed; dispense health and grooming items. Assist the arresting law enforcement officer or intake officer in admitting or releasing juveniles from the facility. Collect data on juveniles to compile social history; provide data for use in diagnosis and Court reports; participate with the supervisor in preparing diagnostic/behavioral reports. Central control and lead post pod position includes responsibility for all internal movement, control and security; monitoring of all two-way radio communications and all camera and security systems. Respond to inquiries within scope of knowledge or transfer inquiries to supervisor. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. Classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is covered by the Kitsap County Extra Help policy in the Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill current openings for full-time and on-call positions, and may be used to fill future openings for up to six (6) months. Work hours will vary, depending on assigned shift. If you are having technical difficulties, creating, accessing or completing your application, please call NEOGOV toll-free at (855) 525-5627 or email support@neogov.com. No benefits are offered with this position exceptthose required by the state or federal law. Closing Date/Time: 12/31/2024 12:00 AM Pacific
Jul 14, 2024
Full Time
OVERVIEW Do what you love while serving the community where you live! We offer great benefits, including medical, dental, and a pension. Join our dedicated team of professionals to serve the citizens of Kitsap. If you believe all youth can succeed if provided the right life skills and supportive relationships, this is the career for you! As a Juvenile Detention Officer, you will help teach how to overcome obstacles; reenter communities; participate in pro-social activities and reduce the likelihood of re-offending. Our team is committed to providing comprehensive , effective, and individualized services to each youth and their families. We pride ourselves in providing a safe, supportive , professional, and caring environment for our teammates and the youth we serve . We are seek ing teammates that share that common vision and want to make a difference. We are currently seeking Juvenile Detention Officer s to join our tea m. Interacting with youth in th e Kitsap County Juvenile Detention Facility , your focus will be managing behavior using the least restrictive means; coaching and using conflict resolution skills to teach and promote pro-social behavior; disciplining when appropriate in accordance with well-defined procedures . A successful candidate m ust have experience and/or the desire to work with youth and must have the ability to set appropriate boundaries . To learn more about Kitsap County and Juvenile and Family Court Services please visit our website at: https://spf.kitsapgov.com/juv/Pages/default.aspx To learn more about Washington State Criminal Justice Training Commission and the Academy please visit their website at: https://fortress.wa.gov/cjtc/www/index.php?option=com_content&view=article&id=408&Itemid=262 QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience High School diploma or GED; AND Must be at least 21 years of age. Preferred Education, Experience or Other Qualifications At least one year working with youth One year of college level coursework in the area of corrections, law enforcement, law and justice, police science or social services related to correctional rehabilitation from a college or university accredited by an agency recognized by the US Department of Education. Experience working in therapeutic detention, residential treatment, or closely related field Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment the successful candidate must : Submit a copy of their State employment driving record abstract to verify their eligibility to drive for Kitsap County. Pass a comprehensive background investigation/criminal background check which includes fingerprinting through law enforcement agencies. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, in a multi-phase testing process. These tests include polygraph, psychological exam, and a pre-employment physical. Within 30 days after employment the successful candidate must : Complete Bloodborne/Airborne Pathogens training and receive Hepatitis B vaccine or sign a waiver. Complete a Tuberculosis Test (and yearly thereafter). Possess and submit a copy of a valid and current CPR/First Aid Certificate. Within one year after employment the successful candidate must: Complete the Washington State Criminal Justice Training Commission Academy Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which includes fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Positions in this class typically require : The duties in this position are performed in a secured 24 hours/day, 7 day/week juvenile detention facility, occasionally escorting detainees to court or to appointments. Occasionally work will be performed in an office setting. Employees in this department are considered essential employees and must report to work regardless of inclement weather or other conditions. Driving a vehicle and exposure to the hazards associated with all weather conditions and traffic will be occasionally required. Must have sufficient strength and flexibility for activities involving running, jumping, balancing, climbing, crawling, kneeling, bending, stooping, twisting, crouching, reaching, lifting, carrying, dragging, throwing, pushing/pulling in order to physically subdue and restrain detainees in a variety of volatile, possibly dangerous situations. Adequate vision to observe the behavior of detainees and assess the safety and security of the facility. Adequate hearing to monitor all radio communications for safety and security of the facility, workers, and incarcerated youth. Repetitive motions when manually completing required logs/reports. Speaking/talking when communicating with juvenile detainees. Exertion of force of up to 50 pounds occasionally, and/or up to 20 pounds frequently and/or 10 pounds constantly to move objects. Incumbents may be : Subject to exposure to physical hazards such as: restricted work areas or blood and body fluids requiring the use of safe biohazard and blood borne pathogen prevention methods. Exposed to potentially violent or hostile individuals in volatile and dangerous situations within the facility which require sufficient strength and flexibility to physically restrain a juvenile weighing over 100 pounds. ILLUSTRATIVE EXAMPLE OF DUTIES (Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.) Essential Job Functions : Maintain safety of the pod on assigned shift; assure security procedures are followed; screen approved visitors. Provide supportive encouragement and guidance to youth, utilizing opportunities afforded during direct supervision of pod assignments, and offer instruction, advice and assistance. Assist juveniles in cultivating appropriate social, behavioral, and interpersonal skills and attitudes useful in community living; lead recreational activities and give instruction in games. Monitor activities of daily living of juveniles; search quarters and new admissions for contraband and hazardous items; escort juveniles to areas of the building. Utilize ACCESS, JIS/JCS, and ODYSSEY to create records of admission and release from detention. Utilize web-based case management system (Rite Track) for each juvenile admitted to the facility; maintain shift records of activities of juveniles in the web-based case management system. Observe and record behavior; physically control disturbed juveniles; respond to emergency situations; make regular security checks on rooms and facilities; discipline juveniles for rule infraction. Maintain orderly appearance of assigned area; launder clothing and bedding utilizing hazardous waste protocol if needed; dispense health and grooming items. Assist the arresting law enforcement officer or intake officer in admitting or releasing juveniles from the facility. Collect data on juveniles to compile social history; provide data for use in diagnosis and Court reports; participate with the supervisor in preparing diagnostic/behavioral reports. Central control and lead post pod position includes responsibility for all internal movement, control and security; monitoring of all two-way radio communications and all camera and security systems. Respond to inquiries within scope of knowledge or transfer inquiries to supervisor. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. Classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is covered by the Kitsap County Extra Help policy in the Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill current openings for full-time and on-call positions, and may be used to fill future openings for up to six (6) months. Work hours will vary, depending on assigned shift. If you are having technical difficulties, creating, accessing or completing your application, please call NEOGOV toll-free at (855) 525-5627 or email support@neogov.com. No benefits are offered with this position exceptthose required by the state or federal law. Closing Date/Time: 12/31/2024 12:00 AM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Help build a better, safer future for business and residents in one of the largest, most diverse counties in the U.S.! We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step o f $64,854.40. San Bernardino County - Land Use Services Department, Code Enforcement Division , is recruiting for Code Enforcement Officers I , who, under training conditions, are responsible for field and office work relating to fire hazard, public nuisance, vehicle, housing, and land use ordinance enforcement. Code Enforcement Officers work with minimal supervision while in the field. Code Enforcement Officers conduct investigations and property surveys and speak with property owners regarding compliance with permits and codes. Additional duties include maintaining records, reports, and other evidence, as well as researching and compiling supporting data. Positions may be assigned to a 4/10 schedule depending on business needs. Promotion: Code Enforcement Officers I are eligible for promotion to Code Enforcement Officer II ($63,336.00 - $87,027.20 Annually ) upon meeting the minimum requirements of the higher class, receiving a satisfactory work performance evaluation, successful completion of training, and possession of the required certifications. Incumbents must be promoted within 24 months or be terminated. For more detailed information, review the Code Enforcement Officer I job description. THE DEPARTMENT Land Use Services Department, Code Enforcement administers programs designed to protect the public's safety, welfare, and property value through enforcement of San Bernardino County ordinances and State/Federal laws relating to land use, zoning, housing, public nuisances and vehicle abatement within the unincorporated areas of the county. In addition, the Fire Hazard Abatement Program conducts surveys to identify fire hazards throughout the year; the Program responds to complaints year-round in the unincorporated areas and contracting Cities and Fire Districts. CONDITIONS OF EMPLOYMENT Background: Applicant must successfully pass a background check prior to appointment. Assignment: Positions typically report to San Bernardino, Hesperia, or Joshua Tree locations and are required to travel throughout their assigned region and throughout the County as needed. Must be willing to accept any assignment as needed based on department needs. Travel: Travel throughout the County is required. Employees must possess and maintain a valid California Class C driver license. Availability: Positions are subject to work evenings, weekends, holidays, and call-back work. Physical Requirements: Requires frequent climbing, kneeling, crawling, lifting, and carrying of items weighing up to 25 pounds. Certifications: Incumbents must obtain and maintain PC832 certification within 24 months. Incumbents must obtain and maintain certification by a department-recognized Association of Code Enforcement Officers organization (i.e., CACEO or ICC) within 24 months. Minimum Requirements Candidates must meet one of the following options: Option 1 Twelve (12) months (full-time equivalent) experience interpreting, explaining, and enforcing rules and regulations for a public agency. Option 2 Twelve (12) months (full-time equivalent) experience interpreting and explaining code enforcement, planning, or land use rules and regulations. Option 3 Twenty (20) semester (30 quarter) units of completed college coursework in inspection/construction technology, planning, land use, fire technology, police science, criminal justice or a related field; -- OR -- possession of an Associate's Degree (or higher). Option 4 Six (6) months (full-time equivalent) experience working within San Bernardino County Land Use Services, Code Enforcement Division performing a variety of duties in support of code enforcement activities. Desired Qualifications The ideal candidate will be results-oriented and self-motivated, with effective customer interaction, especially on difficult issues. Excellent oral and written communication skills and ability to learn quickly is highly desired. Selection Process Application Procedure : To receive priority consideration for this excellent promotional opportunity, please complete and submit the online employment application and supplemental questionnaire by the application deadline for consideration . R esumes will not be accepted in lieu of the application and/or supplemental questionnaires. Selection Process: T he selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible . Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. The most highly qualified candidates will be referred to the appointing authority for further consideration. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Jul 03, 2024
Full Time
The Job Help build a better, safer future for business and residents in one of the largest, most diverse counties in the U.S.! We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step o f $64,854.40. San Bernardino County - Land Use Services Department, Code Enforcement Division , is recruiting for Code Enforcement Officers I , who, under training conditions, are responsible for field and office work relating to fire hazard, public nuisance, vehicle, housing, and land use ordinance enforcement. Code Enforcement Officers work with minimal supervision while in the field. Code Enforcement Officers conduct investigations and property surveys and speak with property owners regarding compliance with permits and codes. Additional duties include maintaining records, reports, and other evidence, as well as researching and compiling supporting data. Positions may be assigned to a 4/10 schedule depending on business needs. Promotion: Code Enforcement Officers I are eligible for promotion to Code Enforcement Officer II ($63,336.00 - $87,027.20 Annually ) upon meeting the minimum requirements of the higher class, receiving a satisfactory work performance evaluation, successful completion of training, and possession of the required certifications. Incumbents must be promoted within 24 months or be terminated. For more detailed information, review the Code Enforcement Officer I job description. THE DEPARTMENT Land Use Services Department, Code Enforcement administers programs designed to protect the public's safety, welfare, and property value through enforcement of San Bernardino County ordinances and State/Federal laws relating to land use, zoning, housing, public nuisances and vehicle abatement within the unincorporated areas of the county. In addition, the Fire Hazard Abatement Program conducts surveys to identify fire hazards throughout the year; the Program responds to complaints year-round in the unincorporated areas and contracting Cities and Fire Districts. CONDITIONS OF EMPLOYMENT Background: Applicant must successfully pass a background check prior to appointment. Assignment: Positions typically report to San Bernardino, Hesperia, or Joshua Tree locations and are required to travel throughout their assigned region and throughout the County as needed. Must be willing to accept any assignment as needed based on department needs. Travel: Travel throughout the County is required. Employees must possess and maintain a valid California Class C driver license. Availability: Positions are subject to work evenings, weekends, holidays, and call-back work. Physical Requirements: Requires frequent climbing, kneeling, crawling, lifting, and carrying of items weighing up to 25 pounds. Certifications: Incumbents must obtain and maintain PC832 certification within 24 months. Incumbents must obtain and maintain certification by a department-recognized Association of Code Enforcement Officers organization (i.e., CACEO or ICC) within 24 months. Minimum Requirements Candidates must meet one of the following options: Option 1 Twelve (12) months (full-time equivalent) experience interpreting, explaining, and enforcing rules and regulations for a public agency. Option 2 Twelve (12) months (full-time equivalent) experience interpreting and explaining code enforcement, planning, or land use rules and regulations. Option 3 Twenty (20) semester (30 quarter) units of completed college coursework in inspection/construction technology, planning, land use, fire technology, police science, criminal justice or a related field; -- OR -- possession of an Associate's Degree (or higher). Option 4 Six (6) months (full-time equivalent) experience working within San Bernardino County Land Use Services, Code Enforcement Division performing a variety of duties in support of code enforcement activities. Desired Qualifications The ideal candidate will be results-oriented and self-motivated, with effective customer interaction, especially on difficult issues. Excellent oral and written communication skills and ability to learn quickly is highly desired. Selection Process Application Procedure : To receive priority consideration for this excellent promotional opportunity, please complete and submit the online employment application and supplemental questionnaire by the application deadline for consideration . R esumes will not be accepted in lieu of the application and/or supplemental questionnaires. Selection Process: T he selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible . Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. The most highly qualified candidates will be referred to the appointing authority for further consideration. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university in Planning, Engineering, Law, Public Administration, Communications, or a related field, plus seven (7) years of experience in managing/leading complex initiatives and/or programs, including two (2) years of experience in management capacity. Licenses and Certifications Required: None. Notes to Applicants The Transportation Officer position is a Leadership Position within the Transportation and Public Works Department ( TPW ). This position is a full-time on-site position (minimum 5 days/week in the office; may require travel/office-hours outside regular business hours.) This position will provide leadership, direction, and strategic oversight over two critical Divisions: Right of Way Management Division; and The Office of Special Events. This customer-centric Leadership position will require working extensively with external stakeholders: consultants, engineers, contractors, franchise utilities as well as external agencies e.g. the State (TxDOT), Travis County, Williamson County and Hays County, and other City of Austin Departments including Executives and elected officials. This position requires interpreting traffic control regulations and codes from engineering safety and mobility perspectives. This position will make decisions by negotiating and collaborating with all the external and internal stakeholders in a deadline-focused environment balancing multi-faceted needs and requirements from all the involved parties. Due to the complex nature of the engineering and traffic safety regulations across multiple jurisdictions, this position will direct staff to coordinate with all the internal and external stakeholders and offer solutions to the customers in a complex multi-functional and dynamic environment. Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape. Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: The Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $55.16 - $72.40 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 09/19/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX, 78752 Preferred Qualifications Preferred Experience: Experience in Leadership and problem solving with City Council and Division Managers / team leads within a fast paced, deadlines-driven environment. Experience in conflict resolution under competing priorities and difficult situations, following policies and procedures, and exercising sound judgment and diplomacy in all internal and external engagements. Experience linking community goals and outcomes to safety, mobility and project implementation. Experience in customer-centric portfolio management working with developers, consultants, engineers, contractors, franchise utilities as well as community members. Experience in managing public sector mobility projects: temporary traffic control, permitting, utility coordination in large and complex projects. Experience/ familiarity in special events such as festivals, film making activities, sporting and creative events, cultural arts, and block parties. Experience in making presentations and answering questions in front of citizens, boards, commissions, or government councils and /or media. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Represents the department on transportation issues before City boards, commissions, and Council. Serves, as designated by the Director, as a single point of contact on transportation issues as defined by the department Director. Develops and implements short- and long-range transportation strategies, objectives, policies, and priorities for the City. Facilitates coordination on internal and external priorities to achieve designed outcomes. Evaluates and coordinates City code and criteria manual development, including proposals for improvements to transportation mobility and safety. Oversees administrative enforcement of transportation regulations and systems improvements. Develops and revises administrative guidelines related to mobility and safety outcomes. Provides training to department and Citywide staff related to new service delivery models and transportation programs, policies, and practices. Coordinates as a liaison for interdepartmental and interagency issues, projects, and protocols. Identifies, as necessary, budgetary needs and resources needed to implement mobility and safety outcomes. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices of public administration. Knowledge of urban planning and transportation engineering principles, processes, and regulations. Knowledge of principles of negotiation. Knowledge of principles of community engagement. Skill in directing the activities of a complex and diverse organization. Skill in oral and written communication and public speaking. Skill in handling multiple tasks and priorities. Skill in problem solving. Skill in using computers and related software applications. Skill in drafting administrative decisions, code, and/or policy interpretation. Skill in negotiations. Ability to interpret, recommend, and propose new policy, as well as revisions to existing policy. Ability to consistently, effectively, and tactfully communicate with people at many levels inside the organization, with outside agencies, as well as with the community. Ability to plan strategically. Ability to develop and maintain effective working relationships with City employees, the public, elected officials, boards, and commissions. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Transportation Officer position are: Graduation with a Bachelor’s degree from an accredited college or university in Planning, Engineering, Law, Public Administration, Communications, or a related field, plus seven (7) years of experience in managing/leading complex initiatives and/or programs, including two (2) years of experience in management capacity. Do you meet these minimum qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Please describe your leadership and management style and explain why you are interested in this position. (Open Ended Question) * How many years of experience do you have managing cross-functional teams? None 1 to 3 years 4 to 6 years 7 to 10 years 10+ years * How many employees have you directly supervised at any one time? None 1-2 employees 3-6 employees 7-10 employees 11-15 employees 16 to 20 employees More than 20 employees * This position will be required to be in office 5 days a week, and may be required to travel with office hours outside of regular business hours. Do you understand and accept this statement? Yes No * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Sep 07, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university in Planning, Engineering, Law, Public Administration, Communications, or a related field, plus seven (7) years of experience in managing/leading complex initiatives and/or programs, including two (2) years of experience in management capacity. Licenses and Certifications Required: None. Notes to Applicants The Transportation Officer position is a Leadership Position within the Transportation and Public Works Department ( TPW ). This position is a full-time on-site position (minimum 5 days/week in the office; may require travel/office-hours outside regular business hours.) This position will provide leadership, direction, and strategic oversight over two critical Divisions: Right of Way Management Division; and The Office of Special Events. This customer-centric Leadership position will require working extensively with external stakeholders: consultants, engineers, contractors, franchise utilities as well as external agencies e.g. the State (TxDOT), Travis County, Williamson County and Hays County, and other City of Austin Departments including Executives and elected officials. This position requires interpreting traffic control regulations and codes from engineering safety and mobility perspectives. This position will make decisions by negotiating and collaborating with all the external and internal stakeholders in a deadline-focused environment balancing multi-faceted needs and requirements from all the involved parties. Due to the complex nature of the engineering and traffic safety regulations across multiple jurisdictions, this position will direct staff to coordinate with all the internal and external stakeholders and offer solutions to the customers in a complex multi-functional and dynamic environment. Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape. Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Office Location Notes: Office location is subject to change based on department needs and programs. Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: The Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $55.16 - $72.40 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 09/19/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive, Austin, TX, 78752 Preferred Qualifications Preferred Experience: Experience in Leadership and problem solving with City Council and Division Managers / team leads within a fast paced, deadlines-driven environment. Experience in conflict resolution under competing priorities and difficult situations, following policies and procedures, and exercising sound judgment and diplomacy in all internal and external engagements. Experience linking community goals and outcomes to safety, mobility and project implementation. Experience in customer-centric portfolio management working with developers, consultants, engineers, contractors, franchise utilities as well as community members. Experience in managing public sector mobility projects: temporary traffic control, permitting, utility coordination in large and complex projects. Experience/ familiarity in special events such as festivals, film making activities, sporting and creative events, cultural arts, and block parties. Experience in making presentations and answering questions in front of citizens, boards, commissions, or government councils and /or media. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Represents the department on transportation issues before City boards, commissions, and Council. Serves, as designated by the Director, as a single point of contact on transportation issues as defined by the department Director. Develops and implements short- and long-range transportation strategies, objectives, policies, and priorities for the City. Facilitates coordination on internal and external priorities to achieve designed outcomes. Evaluates and coordinates City code and criteria manual development, including proposals for improvements to transportation mobility and safety. Oversees administrative enforcement of transportation regulations and systems improvements. Develops and revises administrative guidelines related to mobility and safety outcomes. Provides training to department and Citywide staff related to new service delivery models and transportation programs, policies, and practices. Coordinates as a liaison for interdepartmental and interagency issues, projects, and protocols. Identifies, as necessary, budgetary needs and resources needed to implement mobility and safety outcomes. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices of public administration. Knowledge of urban planning and transportation engineering principles, processes, and regulations. Knowledge of principles of negotiation. Knowledge of principles of community engagement. Skill in directing the activities of a complex and diverse organization. Skill in oral and written communication and public speaking. Skill in handling multiple tasks and priorities. Skill in problem solving. Skill in using computers and related software applications. Skill in drafting administrative decisions, code, and/or policy interpretation. Skill in negotiations. Ability to interpret, recommend, and propose new policy, as well as revisions to existing policy. Ability to consistently, effectively, and tactfully communicate with people at many levels inside the organization, with outside agencies, as well as with the community. Ability to plan strategically. Ability to develop and maintain effective working relationships with City employees, the public, elected officials, boards, and commissions. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Transportation Officer position are: Graduation with a Bachelor’s degree from an accredited college or university in Planning, Engineering, Law, Public Administration, Communications, or a related field, plus seven (7) years of experience in managing/leading complex initiatives and/or programs, including two (2) years of experience in management capacity. Do you meet these minimum qualifications? Yes No * Briefly describe how you meet the minimum qualifications and educational requirements. (Open Ended Question) * Please describe your leadership and management style and explain why you are interested in this position. (Open Ended Question) * How many years of experience do you have managing cross-functional teams? None 1 to 3 years 4 to 6 years 7 to 10 years 10+ years * How many employees have you directly supervised at any one time? None 1-2 employees 3-6 employees 7-10 employees 11-15 employees 16 to 20 employees More than 20 employees * This position will be required to be in office 5 days a week, and may be required to travel with office hours outside of regular business hours. Do you understand and accept this statement? Yes No * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. * How did you hear about this opportunity? Example: Job board (please specify), Career Fair (please specify), 3rd party recruiting firm, etc. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job SALARY INCREASES 3% Effective October 2024/2025 ( Salary Increases contingent upon Property Tax Revenue for previous fiscal year.) Apply by August 23, 2024 for Priority Review A p plications are currently being accepted until a sufficient number have been received; recruitment may close at any time without notice. The Office of Emergency Services (County OES) is responsible for countywide emergency planning, mitigation, response and recovery activities. The OES works with all County departments and 24 cities, and many non-government organizations. In the event of an emergency, the OES manages the County's Emergency Operations Center (EOC) and coordinates the County's disaster response with local, state and federal governments. The Director of Emergency Services oversees the day-to-day administration of the County's disaster preparedness and response program and development of the County's Emergency Operations Plan. One of the primary functions is to ensure that the EOC is in a constant state of readiness. Does this sound like your passion? Here's your opportunity to make a difference! The Office of Emergency Services is recruiting for an Emergency Services Officer to assist in the coordination of programs involving the spectrum of preparedness, planning, response, recovery, and mitigation activities. The Emergency Services Officer is responsible for analyzing and solving problems, writing emergency plans, and facilitating special interest and volunteer programs and projects, as well as coordinating grant projects, including tracking and auditing. Additional duties include the development and implementation of programs in accordance with the Standardized Emergency Management System and the National Incident Management System. EXCELLENT BENEFITS PACKAGE CONDITIONS OF EMPLOYMENT 1) Will provide 24 hour "on call" duty officer coverage as needed, which includes some weekends and holidays. 2) Must pass a background check and physical medical exam required prior to assignment. 3) Travel within and outside the County may be required. A valid California Driver License and proof of automobile liability insurance must be provided at the time of hire and maintained throughout employment. 4) Specialized certifications may be required, depending on assignment. 5) Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must meet one of the Experience Options AND the required Education (or relevant substitution) listed to qualify. Education : Possession of a Bachelor's Degree (or equivalent completed college coursework). Note : Candidates must provide a list of completed coursework unless the candidates possess a degree . Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degree Equivalency Evaluation : Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Experience : Option 1 : One year of experience in an emergency management environment, with the responsibilities of an emergency services officer or coordinator for a public or private enterprise (such as federal, state, county, or city emergency services, or medical or large employer with a dedicated emergency response department) performing duties related to emergency management, preparedness, and/or recovery programs. Option 2 : One year of experience in an Emergency Operations Center (EOC)/Incident Command System (ICS) position for at least two Level II (multi-agency) activations that extended over multi-operational periods coordinating and directing emergency management or response efforts. N ote : Ensure the work experience section of your application clearly details qualifying experience, including your specific responsibilities, in order to be considered. Substitution for Bachelor's degree : Option 1 : Community College Certificate in Emergency Management or Associate's degree (or equivalent complete college coursework) in a related field AND one (1) year of additional qualifying experience. Option 2 : Two (2) years of additional qualifying experience. Desired Qualifications The ideal candidate will possess: One (1) year of recent emergency operations center responder experience. State/Federal cost recovery knowledge. Lead experience coordinating field disaster response activities such as Local Assistance Centers and Commodity Points of Distribution. Selection Process There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to be explicit in your responses on the Application and Supplemental Questionnaire. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible to ensure consideration. A p plications are currently being accepted until a sufficient number have been received; recruitment may close at any time without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Specialized Fire Services MOU The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . A summary of benefits is provided below. Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Aug 11, 2024
Full Time
The Job SALARY INCREASES 3% Effective October 2024/2025 ( Salary Increases contingent upon Property Tax Revenue for previous fiscal year.) Apply by August 23, 2024 for Priority Review A p plications are currently being accepted until a sufficient number have been received; recruitment may close at any time without notice. The Office of Emergency Services (County OES) is responsible for countywide emergency planning, mitigation, response and recovery activities. The OES works with all County departments and 24 cities, and many non-government organizations. In the event of an emergency, the OES manages the County's Emergency Operations Center (EOC) and coordinates the County's disaster response with local, state and federal governments. The Director of Emergency Services oversees the day-to-day administration of the County's disaster preparedness and response program and development of the County's Emergency Operations Plan. One of the primary functions is to ensure that the EOC is in a constant state of readiness. Does this sound like your passion? Here's your opportunity to make a difference! The Office of Emergency Services is recruiting for an Emergency Services Officer to assist in the coordination of programs involving the spectrum of preparedness, planning, response, recovery, and mitigation activities. The Emergency Services Officer is responsible for analyzing and solving problems, writing emergency plans, and facilitating special interest and volunteer programs and projects, as well as coordinating grant projects, including tracking and auditing. Additional duties include the development and implementation of programs in accordance with the Standardized Emergency Management System and the National Incident Management System. EXCELLENT BENEFITS PACKAGE CONDITIONS OF EMPLOYMENT 1) Will provide 24 hour "on call" duty officer coverage as needed, which includes some weekends and holidays. 2) Must pass a background check and physical medical exam required prior to assignment. 3) Travel within and outside the County may be required. A valid California Driver License and proof of automobile liability insurance must be provided at the time of hire and maintained throughout employment. 4) Specialized certifications may be required, depending on assignment. 5) Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must meet one of the Experience Options AND the required Education (or relevant substitution) listed to qualify. Education : Possession of a Bachelor's Degree (or equivalent completed college coursework). Note : Candidates must provide a list of completed coursework unless the candidates possess a degree . Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degree Equivalency Evaluation : Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Experience : Option 1 : One year of experience in an emergency management environment, with the responsibilities of an emergency services officer or coordinator for a public or private enterprise (such as federal, state, county, or city emergency services, or medical or large employer with a dedicated emergency response department) performing duties related to emergency management, preparedness, and/or recovery programs. Option 2 : One year of experience in an Emergency Operations Center (EOC)/Incident Command System (ICS) position for at least two Level II (multi-agency) activations that extended over multi-operational periods coordinating and directing emergency management or response efforts. N ote : Ensure the work experience section of your application clearly details qualifying experience, including your specific responsibilities, in order to be considered. Substitution for Bachelor's degree : Option 1 : Community College Certificate in Emergency Management or Associate's degree (or equivalent complete college coursework) in a related field AND one (1) year of additional qualifying experience. Option 2 : Two (2) years of additional qualifying experience. Desired Qualifications The ideal candidate will possess: One (1) year of recent emergency operations center responder experience. State/Federal cost recovery knowledge. Lead experience coordinating field disaster response activities such as Local Assistance Centers and Commodity Points of Distribution. Selection Process There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to be explicit in your responses on the Application and Supplemental Questionnaire. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible to ensure consideration. A p plications are currently being accepted until a sufficient number have been received; recruitment may close at any time without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Specialized Fire Services MOU The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . A summary of benefits is provided below. Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Introduction This recruitment is being held to fill several full-time and part-time vacancies in the Probation Department and to establish an eligible list to fill future vacancies. The Juvenile Detention Facility is a 24-hour operation. These positions require working rotating shifts which will include weekends and holidays, as well as working overtime. The shifts are: 6:00 am - 6:00 pm; 9:00 am - 9:00 pm; and 6:00 pm - 6:00 am. Candidates who meet the minimum qualifications must participate in a mandatory orientation and successfully pass a background investigation, pre-employment physical and drug screen prior to employment. At the mandatory orientation, candidates will be given the Personal History Statement (PHS). To review the PHS, click on the link to the Peace Officer Standards and Training (POST) forms page - San Joaquin County uses form 2-251: PHS - Peace Officer Supporting a Safer, Stronger Community The San Joaquin County Probation Department is committed to increasing public safety, supporting victims, and reducing recidivism through client accountability and support; thereby making our community safer and stronger. We are dedicated to inspiring positive change by delivering proven evidence-based practices, which assist clients in identifying a path to productive life choices. San Joaquin County Probation has a shared set of values. We value excellence, importance of the individual, team concept, ethical conduct, professionalism, importance of community and a safe and healthy environment. This position is represented by the SEIU bargaining unit and will receive salary increases based on the following schedule for a total of 12% through July 2025: Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: TYPICAL DUTIES Maintains security and discipline over assigned unit or program; enforces rules and regulations of the facility and program. Supervises and guides youthful offender behavior; advises youthful offenders in proper standards of personal conduct. May counsel or assist in counseling youthful offenders individually or in groups. Maintains contact with youthful offenders, family, friends, school officials, employers and probation officers. Observes and assesses behavior and needs of groups and individuals; utilizes information in attempting to meet the needs of a program structure. Documents and relates information to appropriate personnel. Conducts programs related to recreation, work activities and behavior modification modules, such as anger management, victim awareness and the like. Prepares and maintains youthful offender conduct records and reports for use in placement or court proceedings, including incident reports. May be required to perform basic housekeeping tasks. May lead other workers as assigned. Conducts room checks and searches; searches youthful offenders for contraband; administers sanctions and behavior modification consequences as required. Physically restrains or subdues violent or attacking youthful offenders when appropriate for the safety and protection of themselves and others. Uses computer for detention management and communication. Transports youthful offenders, when necessary. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. EITHER PATTERN I Experience : Six months experience as a Juvenile Detention Officer Assistant with San Joaquin County. OR PATTERN II Education : Completion of sixty semester (or equivalent quarter) units at an accredited college or university, including at least eighteen semester (or equivalent quarter) units in the social or behavioral sciences. AND Experience : Six months of full-time experience in law enforcement, correctional work in a probation or parole agency, detention or residential treatment facility, correctional institution, or supervision of residents in a youth or adult housing program. AND FOR BOTH PATTERNS License : Possession of a valid California driver’s license. Special Requirements : If not already obtained prior to appointment, Juvenile Detention Officers must successfully complete the required Juvenile Corrections Officer Core Course training during the first year of appointment as established by the California Board of State and Community Corrections. Employees in this classification are peace officers as defined by Section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Employees must also conform to all training as well as other requirements including those necessary to hold and maintain peace officer status pursuant to the California Government Code. KNOWLEDGE Knowledge of : California youthful offender justice system; general principles of human behavior, normal and abnormal; basic group and individual counseling techniques; basic psychological theories, terminology and treatment methods; community interaction and collaborative problem solving; general principles of report writing and composition, basic computer literacy, personal computer systems and computer software; self-defense and emergency/crisis management techniques. ABILITY Ability to : establish rapport with youthful offenders; recognize emotional and behavioral problems; assess physical and emotional needs of individual youthful offenders; demonstrate clear written and oral skills; follow written and oral instructions/procedures; work with other staff to effect job duties; enforce rules, policies and procedures with firmness; organize and direct the activities of youthful offenders; operate communications and safety equipment; relate to a wide variety of socio-economic, cultural and ethnic backgrounds; physically restrain or subdue youthful offenders for the safety of themselves and others; drive safely; utilize a variety of office equipment. PHYSICAL/MENTAL REQUIREMENTS Mobility ---constant standing, walking, running, stooping, bending, climbing stairs, driving and lifting of individuals, which require strength, coordination, endurance and agility; operation of a computer; Visual ---constant overall vision; constant color perception, constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral; Dexterity ---frequent repetitive motion and reaching; Hearing/Talking ---constant requirement to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio; Emotional/Psychological ---constant contact with hostile individuals; frequent exposure to emergency situations; frequent exposure to trauma, grief and death; frequent public contact; frequent decision-making; frequent concentration; Special Requirements --- assignments may require working weekends, nights, and/or occasional overtime; Environmental --- occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Jul 02, 2024
Full Time
Introduction This recruitment is being held to fill several full-time and part-time vacancies in the Probation Department and to establish an eligible list to fill future vacancies. The Juvenile Detention Facility is a 24-hour operation. These positions require working rotating shifts which will include weekends and holidays, as well as working overtime. The shifts are: 6:00 am - 6:00 pm; 9:00 am - 9:00 pm; and 6:00 pm - 6:00 am. Candidates who meet the minimum qualifications must participate in a mandatory orientation and successfully pass a background investigation, pre-employment physical and drug screen prior to employment. At the mandatory orientation, candidates will be given the Personal History Statement (PHS). To review the PHS, click on the link to the Peace Officer Standards and Training (POST) forms page - San Joaquin County uses form 2-251: PHS - Peace Officer Supporting a Safer, Stronger Community The San Joaquin County Probation Department is committed to increasing public safety, supporting victims, and reducing recidivism through client accountability and support; thereby making our community safer and stronger. We are dedicated to inspiring positive change by delivering proven evidence-based practices, which assist clients in identifying a path to productive life choices. San Joaquin County Probation has a shared set of values. We value excellence, importance of the individual, team concept, ethical conduct, professionalism, importance of community and a safe and healthy environment. This position is represented by the SEIU bargaining unit and will receive salary increases based on the following schedule for a total of 12% through July 2025: Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: TYPICAL DUTIES Maintains security and discipline over assigned unit or program; enforces rules and regulations of the facility and program. Supervises and guides youthful offender behavior; advises youthful offenders in proper standards of personal conduct. May counsel or assist in counseling youthful offenders individually or in groups. Maintains contact with youthful offenders, family, friends, school officials, employers and probation officers. Observes and assesses behavior and needs of groups and individuals; utilizes information in attempting to meet the needs of a program structure. Documents and relates information to appropriate personnel. Conducts programs related to recreation, work activities and behavior modification modules, such as anger management, victim awareness and the like. Prepares and maintains youthful offender conduct records and reports for use in placement or court proceedings, including incident reports. May be required to perform basic housekeeping tasks. May lead other workers as assigned. Conducts room checks and searches; searches youthful offenders for contraband; administers sanctions and behavior modification consequences as required. Physically restrains or subdues violent or attacking youthful offenders when appropriate for the safety and protection of themselves and others. Uses computer for detention management and communication. Transports youthful offenders, when necessary. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. EITHER PATTERN I Experience : Six months experience as a Juvenile Detention Officer Assistant with San Joaquin County. OR PATTERN II Education : Completion of sixty semester (or equivalent quarter) units at an accredited college or university, including at least eighteen semester (or equivalent quarter) units in the social or behavioral sciences. AND Experience : Six months of full-time experience in law enforcement, correctional work in a probation or parole agency, detention or residential treatment facility, correctional institution, or supervision of residents in a youth or adult housing program. AND FOR BOTH PATTERNS License : Possession of a valid California driver’s license. Special Requirements : If not already obtained prior to appointment, Juvenile Detention Officers must successfully complete the required Juvenile Corrections Officer Core Course training during the first year of appointment as established by the California Board of State and Community Corrections. Employees in this classification are peace officers as defined by Section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Employees must also conform to all training as well as other requirements including those necessary to hold and maintain peace officer status pursuant to the California Government Code. KNOWLEDGE Knowledge of : California youthful offender justice system; general principles of human behavior, normal and abnormal; basic group and individual counseling techniques; basic psychological theories, terminology and treatment methods; community interaction and collaborative problem solving; general principles of report writing and composition, basic computer literacy, personal computer systems and computer software; self-defense and emergency/crisis management techniques. ABILITY Ability to : establish rapport with youthful offenders; recognize emotional and behavioral problems; assess physical and emotional needs of individual youthful offenders; demonstrate clear written and oral skills; follow written and oral instructions/procedures; work with other staff to effect job duties; enforce rules, policies and procedures with firmness; organize and direct the activities of youthful offenders; operate communications and safety equipment; relate to a wide variety of socio-economic, cultural and ethnic backgrounds; physically restrain or subdue youthful offenders for the safety of themselves and others; drive safely; utilize a variety of office equipment. PHYSICAL/MENTAL REQUIREMENTS Mobility ---constant standing, walking, running, stooping, bending, climbing stairs, driving and lifting of individuals, which require strength, coordination, endurance and agility; operation of a computer; Visual ---constant overall vision; constant color perception, constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral; Dexterity ---frequent repetitive motion and reaching; Hearing/Talking ---constant requirement to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio; Emotional/Psychological ---constant contact with hostile individuals; frequent exposure to emergency situations; frequent exposure to trauma, grief and death; frequent public contact; frequent decision-making; frequent concentration; Special Requirements --- assignments may require working weekends, nights, and/or occasional overtime; Environmental --- occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous