Reporting to the Manager – Equity & Social Responsibility and under general direction, the Senior Title VI Program Specialist is responsible for monitoring and implementing the Agency’s Title VI program ensuring compliance with all applicable federal/state laws, applicable Federal Transit Administration guidelines and requirements and other applicable regulatory agency guidelines. The Senior Program Specialist will recommend and research policies, manage the processing of complaints and investigations, prepare the Title VI program, and progress reports, and create and deliver training and technical assistance. Serves as the agency Title VI contact for services and facilities; oversees contractors and operator adherence to applicable federal requirements.
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
• Responsible for the development and implementation the Agency's Title VI Program including provision of services to riders, review of federally funded projects for compliance with federal laws and regulations, and answers customer and regulatory agency inquiries about the program.
• Takes appropriate corrective action when necessary; provides technical assistance on Title VI issues to staff, contractors and operating partners.
• Serves as the Agency’s designated Title VI compliance contact and ensures compliance with federal regulatory guidelines.
• Serves as Project Manager for the development of Service & Fare Equity Analyses.
• Ensures that federally supported transit services and related benefits are distributed in an equitable manner and that agency meets Title VI requirements.
• Coordinates with Sound Transit’s business units; to include Service Planning, Environmental, Operations, Customer Service and Community Engagement in monitoring of the review and updates of agency publications such as policies and procedures, for compliance with Title VI, Environmental Justice, Language Assistance Plan and the Public Participation Plan.
• Manages the complaint process and conducts Title VI and Washington RCW 49.60.030 Freedom from Discrimination investigations Title VI.
• Provides technical guidance for Title VI public outreach requirements.
• Develops, coordinates and conducts training on Title VI and Equity topics.
• Coordinates with departments on applicable federal requirements for reviews and audits, develops responses and develops audit and review mitigation and corrective action plans.
• Manages, develops, maintains and monitors the Title VI Program by conducting research into current rules and regulations, create new and modified policies, obtain legal guidance as required, analyze relevant information to compile reports and advising management.
• Prepares and administers the Title VI program and associated compliance requirements.
• Participates and attends meetings with stakeholders, community-based organizations and regional partners as appropriate.
• Manages and provides oversight to multi-disciplinary teams to ensure Title VI compliance.
• Produces and maintains performance reports and Title VI compliance tracking.
• Perform special duties as assigned by the Manager – Equity & Social Responsibility and/or Chief Diversity, Equity & Inclusion Officer; plans, develops and conducts presentations for meetings and trainings; and prepares Manager and/or Chief Civil Rights, Equity & Inclusion Officer for meetings and presentations, including researching issues, gathering data, preparing briefings, and developing written and audio-visual materials.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.
Education and Experience:
Bachelors Degree in public administration, business administration, accounting, management, or closely related field and four years of management/project management experience (directly related to the assignment) or closely related professional experience, which includes responsibility for contracts and compliance; legal background in civil rights or contract compliance; OR an equivalent combination of education and experience. Master’s Degree in Public Administration or a related field preferred.
Required Licenses or Certifications:
Required Knowledge and Skills:
• Extensive knowledge of federal compliance including Title VI, Environmental Justice, and understanding of the National Environmental Policy Act and Federal Transit Administration guidelines relative to services and facilities funded by federal dollars.
• Principles, practices, and standards of civil rights and diversity programs and functions and of industry principles and practices.
• Advanced investigation and conflict resolution skills.
• Advanced principles, practices and strategies of Undoing Institutional Racism.
• State and federal regulations related to area of assignment.
• Agency policies, procedures, rules, and regulations.
• Program/project management techniques and principles.
• Construction contracting policies, procedures, and administration; as well as procurement and fiscal/budget policies and procedures sufficient to analyze reports and monitor contracts.
• Computer applications such as word processing, spreadsheets, and statistical databases; methods and techniques for data collection; and reporting standards.
• Customer service methods and techniques including conflict management and problem-solving methods and techniques.
• Modern office procedures, methods, and equipment, including computers.
• Report preparation.
• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and a variety of specialized reports.
• Establishing and maintaining effective working relationships with other division staff, management, vendors, outside agencies, community groups, and the general public.
• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
• Applying project management techniques and principles.
• Preparing and analyzing complex data and numerical computations and comprehensive reports.
• Responding to inquiries and in effective oral and written communication.
Physical Demands / Work Environment:
• Work is performed in a standard office environment.
• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather, and physical harm.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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