Director, Adult/Older Adult System of Care

  • San Jose, California
  • May 08, 2022
Full Time Administration and Management
  • Salary: $165,691.80 - $212,580.24 Annually USD

Job Description

Under general administrative direction of the Deputy Director of Behavioral Health Services, is responsible for planning, organizing, directing, coordinating and evaluating the operations and staff of the Adult/Older Adult Divisions within the Behavioral Health Services Department. This is one of the two Adult and Older Adult Director positions that reports directly to the Deputy Director (Service Delivery) of Behavioral Health Services and is responsible for program administration of the Inpatient and Residential Services, Addiction Medicine, and Justice Services for Adult and Older Adults within the Behavioral Health Services Department.

COVID-19 Vaccination Requirement: The County of Santa Clara, as a condition of employment, requires that all County employees be fully vaccinated against COVID-19 or have an approved exemption request. If hired, you will be required to submit proof of vaccination or have an approved exemption request prior to your start date. Do you acknowledge and accept this requirement?

Recruitment Brochure
To learn more about this role, click here .

Filing Period and Application Procedure

This recruitment will remain open until filled.
The recruitment may be extended or closed as early as 10 days after issue date. You are encouraged to apply as soon as possible and to monitor this site for updated closing information.

This recruitment requires the submission of an online application. No paper applications will be accepted. Applicants must apply online at .

It is important that the following information be included in your application packet as it will be evaluated during the competitive review process:
1. Résumé
2. References contact information (minimum of 3)
3. Cover letter explaining why you are the ideal candidate including specific examples from your experience. (maximum of 3 pages)
4. Complete responses to the supplemental questions.

Questions regarding this Executive recruitment may be directed to Alan Reed , Executive Services at (408) 299-5893 or at

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Typical Tasks
  • Plans, organizes, directs and coordinates the administrative activities related to adult/older adult behavioral health services, including prevention and early intervention services, outpatient and residential services, jail diversion/post custody outpatient services, substance use treatment services, withdrawal management services, and crisis and acute inpatient services;
  • Participates as a member of the department executive team in the review and establishment of policies and procedures for carrying out the department's goals and objectives, and initiates changes in methods and procedures to improve service delivery;
  • Prepares and recommends the annual system of care budget, including review and analysis of budget requests, and the management of expenditures and revenues in accordance of departmental policy;
  • Directs subordinate managers in the development, maintenance and evaluation of complex programs, services and studies pertaining to a variety of administrative and operational needs, issues and problems and develops and implements effective solutions;
  • Analyzes new and revised legislation to determine impact on the system of care and the department;
  • Evaluates and designs programs, services, activities or methods and initiates action for improvement to meet departmental goals;
  • Facilitates system, program and administrative performance improvement initiatives to improve services, comply with regulatory requirements and meet departmental goals;
  • Use data and best practices to direct and monitor the impact of the divisions, its programs, and coordination of care and in the utilization of resources that balance efficacy, efficiency and quality of services;
  • Prepares, negotiates and administers contracts, prepares and maintains monitoring and reporting systems, prepares grant applications and confers with state and federal regulatory agencies;
  • Keeps abreast of new trends and developments related to System of Care activities;
  • Collaborate through leading cross-systems, county, community and state collaboration to respond to emerging needs and to develop new opportunities to support the social-emotional well-being of adults and older adults;
  • Establishes an appropriate organizational structure and delineates working level and relationships of personnel to carry out the system's activities;
  • Interprets and explains policies, rules and procedures and formulates improvements for staff;
  • Selects and trains staff on departmental activities and procedures, evaluates staff performance and takes or recommends appropriate action;
  • Coordinates the work of the system of care with other divisions or units;
  • Prepares reports and correspondence;
  • Develops and maintains positive working relationships with County officials, agency/department heads, representatives of other government agencies and staff;
  • Provides assistance and advice to advisory and planning boards, commissions, task forces and other special groups as required; and
  • May participate in regional/state committees, task forces and other special groups as required.
  • Assumes disaster service worker responsibility as assigned; and
  • Performs other work as required.

Employment Standards
Considerable education and experience, which demonstrates the ability to perform the typical management responsibilities and the possession of the knowledge and abilities listed below.

EXPERIENCE NOTE: A qualified candidate would typically possess education and experience equivalent to a Master's Degree from an accredited college or university in Psychology, Social Work, Behavioral Sciences, Nursing, Public Administration or a closely related field and five (5) years of recent administrative level experience in the management of behavioral health, substance use, jail diversion and/or post custody, inpatient and residential programs and services for adult and older adult. Licensure in the Behavioral Health field such as Licensed Clinical Social Worker, Licensed Marriage and Family Therapist or Licensed Psychologist is preferred .

Knowledge of:
  • Principles and practices of health care administration, organization, budget, management analysis, supervision, personnel management, employee relations, information systems applications and organizational development;
  • Current prevention, early intervention and emerging, best and evidence-based clinical practices for adults and older adults with behavioral health needs;
  • Demographic and client service and utilization data for decision-making, program design and the development and evaluation of program and system metrics;
  • Financial and administrative problems common to health care operations;
  • Federal and state laws, rules and regulations pertaining to service delivery, public accounting and budgeting;
  • Principles and techniques of management analysis and organizational design necessary to formulate, implement and evaluate administrative policies and procedures; and
  • Cultural values and practices of the diverse communities served by the department.

Ability to:
  • Plan, organize, manage, coordinate and evaluate the functions and staff of a comprehensive, Adult/Older Adult behavioral health service delivery system;
  • Effectively analyze and evaluate complex financial, budgeting, contracting and administrative problems and implement effective solutions;
  • Effectively analyze, utilize and track data for decision-making, program design and metrics;
  • Effectively facilitate system, program and administrative performance improvement efforts;
  • Communicate effectively both verbally and in writing;
  • Effectively manage, train, develop and motivate subordinate staff;
  • Interpret and apply provisions of Federal, State and local legislation, rules and regulations pertinent to the administration of a public department/agency;
  • Effectively represent the department before the Board of Supervisors, County Executive, the public, media and other entities and organizations;
  • Establish and maintain effective working relationships in a diverse work force and community;
  • Understand and integrate the cultural values and practices of the diverse communities served by the department into program and service design.

Closing Date/Time: Continuous

Special Instructions

Please mention you found this employment opportunity on the job board.

Job Address

San Jose, California 95110 United States View Map