Sacramento Housing & Redevelopment Agency (SHRA)
Sacramento, CA, United States
Description SHRA is looking for an exceptional, customer-service focused Resident Trainee Program Lead to join our Resident Services team. SHRA employees have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation. The SHRA Resident Trainee program provides training in the areas of Clerical, Painting, and Janitorial Services. This posting is intended to fulfill the Resident Trainee Program Lead in the Janitorial area. PRIMARY PURPOSE OF POSITION To schedule, coordinate, train and oversee and work within the resident training program, also to demonstrate and perform work along side the trainees at an advanced level, with limited supervision. GOAL OF RESIDENT TRAINEE PROGRAM The goal of the SHRA Resident Trainee Program is to develop skill sets that allow the trainees obtain and maintain full time, non-subsidized employment which provides benefits and helps the trainee and their families become self-sufficient. This is accomplished through on-the-job training in the clerical, custodial, and painting disciplines. The program teaches how to become a reliable, productive employee that has a positive work ethic and is socially well adjusted in a professional work environment. SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the department Supervisor/Program Manager May receive functional guidance from higher level staff Provides technical and directional guidance and training to trainee participants. This position will require working onsite in Sacramento, CA. Essential Areas of Responsibility ESSENTIAL JOB FUNCTIONS Lead Responsibilities Lead Responsibilities include, but are not limited to, participating in Resident Trainee Program orientation and training, communicating Agency information, monitoring level of productivity of participants, carrying out and developing quality control procedures, carrying out Agency policies and practices as delegated, coordinating work of program participants including assigning work and setting deadlines. Training Program Activities Provides program orientation to program participants, ongoing safety information; models safety techniques; monitors and provides direction for conduct and work attire; monitors and participates in conflict resolution; instructs participants in the proper use and maintenance of Agency equipment and tools; provides training and technical guidance to participants; instructs in proper work procedures and methods; monitors inventory of supplies, materials and other equipment; orders and oversees restocking supplies in work vehicles as necessary; ensures assignments are completed on schedule and within set program standards; schedules and prioritizes work assignments, and oversees the maintenance, cleaning of tools and equipment Training Program Documentation Keeps attendance and punctuality records of program participants, monitors and keeps written records of trainee progress, maintains trainee program records and logs of work performed, provides supervisor with progress reports and makes recommendations for program changes as needed. May participate in the selection of trainee program participants if requested. Program Categories The SHRA Resident Trainee program provides training in the areas of Clerical, Painting and Janitorial. Services. While performing lead functions, this classification also performs advanced level duties related to the specific program assignment. Education & Experience Education and Experience: AA degree plus 2 years of relevant experience OR Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.) plus 4 years relevant experience. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description SHRA is looking for an exceptional, customer-service focused Resident Trainee Program Lead to join our Resident Services team. SHRA employees have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation. The SHRA Resident Trainee program provides training in the areas of Clerical, Painting, and Janitorial Services. This posting is intended to fulfill the Resident Trainee Program Lead in the Janitorial area. PRIMARY PURPOSE OF POSITION To schedule, coordinate, train and oversee and work within the resident training program, also to demonstrate and perform work along side the trainees at an advanced level, with limited supervision. GOAL OF RESIDENT TRAINEE PROGRAM The goal of the SHRA Resident Trainee Program is to develop skill sets that allow the trainees obtain and maintain full time, non-subsidized employment which provides benefits and helps the trainee and their families become self-sufficient. This is accomplished through on-the-job training in the clerical, custodial, and painting disciplines. The program teaches how to become a reliable, productive employee that has a positive work ethic and is socially well adjusted in a professional work environment. SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the department Supervisor/Program Manager May receive functional guidance from higher level staff Provides technical and directional guidance and training to trainee participants. This position will require working onsite in Sacramento, CA. Essential Areas of Responsibility ESSENTIAL JOB FUNCTIONS Lead Responsibilities Lead Responsibilities include, but are not limited to, participating in Resident Trainee Program orientation and training, communicating Agency information, monitoring level of productivity of participants, carrying out and developing quality control procedures, carrying out Agency policies and practices as delegated, coordinating work of program participants including assigning work and setting deadlines. Training Program Activities Provides program orientation to program participants, ongoing safety information; models safety techniques; monitors and provides direction for conduct and work attire; monitors and participates in conflict resolution; instructs participants in the proper use and maintenance of Agency equipment and tools; provides training and technical guidance to participants; instructs in proper work procedures and methods; monitors inventory of supplies, materials and other equipment; orders and oversees restocking supplies in work vehicles as necessary; ensures assignments are completed on schedule and within set program standards; schedules and prioritizes work assignments, and oversees the maintenance, cleaning of tools and equipment Training Program Documentation Keeps attendance and punctuality records of program participants, monitors and keeps written records of trainee progress, maintains trainee program records and logs of work performed, provides supervisor with progress reports and makes recommendations for program changes as needed. May participate in the selection of trainee program participants if requested. Program Categories The SHRA Resident Trainee program provides training in the areas of Clerical, Painting and Janitorial. Services. While performing lead functions, this classification also performs advanced level duties related to the specific program assignment. Education & Experience Education and Experience: AA degree plus 2 years of relevant experience OR Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.) plus 4 years relevant experience. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
CITY OF GLENDALE CA
Glendale, California, United States
The Position This trainee classification works under close supervision participating in training work leading to progressively responsible tasks in the Police Communications Bureau. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest ethical standards. Receives, identifies and accurately evaluates emergency and routine calls for police services, routes 911 calls for Fire and EMS services, refers calls to other agencies and makes required notifications as appropriate. Monitors and maintains the status of all police personnel and units as to location and availability. Determines appropriate personnel and equipment to be dispatched using voice radio and computer aided dispatch system. Relays, follows, repeats and remembers complex oral and written instructions, information and directions. Uses established policies & procedures, independent judgment, common sense and reason to make rapid and accurate decisions to achieve an effective initial or alternate course of action in dispatching police resources. Performs multiple, routine and complex dispatch tasks simultaneously. Responds calmly and effectively in emergency and stress situations. Develops speed and accuracy in performing job duties & responsibilities, including operating radio consoles, computer terminals and associated communications equipment, performing minor maintenance as required. Effectively communicates and coordinates in a teamwork environment with co-workers, other agencies, departments and the public, exercising strong customer service and group dynamic skills. Possesses a high level of awareness to all dispatch center activity and effectively anticipates and plans for probable tasks which will require immediate action. Works with geography/street files and reads maps, manuals, notebooks, memorandums, legal resources, policies & procedures and posted information. Monitors multiple police, fire and emergency radio frequencies. Initiates, receives and interprets information from various law enforcement computerized database systems. Monitors facility security and various alarm systems. Performs research and clerical work such as preparation of logs, reports, forms and update of information and files in a timely manner. Studies, reviews, and trains in communications and police department operations to develop a complete and accurate concept and understanding of the nature of police work. Performs assigned and needed cleaning and maintenance duties to center facilities. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Experience Some general clerical experience involving public contact is desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. License(s)/Certification(s) Valid California Class C driver's license. Knowledge, Skills & Abilities Skill in: Resourcefulness and organization, initiative and self motivation. Ability to: Provide exceptional customer service to those utilizing Departmental services. Model and practice the highest standards of ethical conduct. Accept close supervision, criticism and/or discipline and work within an established chain of command organizational structure. Accurately assess problems and understand needs & situations. Acquire knowledge of communications rules, regulations, theory, operations, equipment, principles & capabilities, limitations & backup system alternatives. Act in a decisive manner, using good judgment, common sense & reason. Anticipate needs and evaluate alternatives and contingencies. Control conversations, quickly gathering pertinent and relevant information. Deal tactfully and courteously with the public. Develop knowledge of cooperating agency procedures and resources - mutual aid. Exercise tact & diplomacy, striving to promote a positive & cooperative atmosphere. Hear multiple normal level conversations simultaneously, distinguishing between voices and sources to ascertain relevant information quickly and accurately. Learn new information and initiate improvements in technical and procedural areas. Learn police codes, rules, policies & procedures quickly and to interpret them correctly. Learn police equipment and resource capabilities and develop strategy for various types of police responses and emergencies. Maintain emotional stability, patience, loyalty and commitment to the organization. Quickly and accurately follow written and oral instructions. Rapidly & accurately operate complex computerized & mechanical equipment. React quickly, efficiently and calmly in emergencies & stressful situations. Read and discern visual images on a variety of media including multiple computer system's screens. Read and understand street maps, learn and retain a workable knowledge of cities, roadways, landmarks, geography of the City and surrounding jurisdictions. Read, write legibly, spell, comprehend & communicate effectively in English. Speak clearly, distinctly and correctly with good modulation. Take initiative and exercise dependability, maturity and self-confidence. Take notes, organize information & thoughts and develop notebooks, projects, records and reports. Touch type at least 30 words per minute while conversing on telephone and/or radio. Understand, retain and repeat simple and complex oral and written instructions. Use work time properly and productively, producing high quality, accurate work. Work in confined quarters for extended periods of time. Other Characteristics Willingness and Ability to: Work rotating shifts, including nights, weekends and holidays. Willingness to: Actively participate in an extensive, comprehensive on the job training program. Assume responsibility for maintaining a safe working environment. Attend training classes in communications and Police Department procedures. Work overtime as requested or in emergencies. Desirable Qualifications Bilingual English/Spanish and/or English/Armenian. Prior experience in two way radio operation in a public safety emergency communications dispatch system. Special Conditions Smoking is not permitted inside police facilities or vehicles or while in uniform. Requires wearing uniforms, headsets and working in a closely situated work area. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: Entry-level examination - Veteran's Credit Awarded. All applicants must complete the supplemental application in order to be considered for the position. NOTE: If you respond "No" to any of the items on the supplemental application, you may be disqualified for the recruitment. All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. PRELIMINARY BACKGROUND QUESTIONAIRE: (PASS/FAIL) To determine whether the candidate meets the background investigation standards of the Glendale Police Department. May be waived if candidate currently works for the Glendale Police Department. Candidates will be emailed the document and will be required to complete the form, prior to moving forward to the written examination. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate's ability to be successful in this position. The exam will be relevant to the duties of this position. The written examination will be a computer-based test designed to simulate dispatching duties and tasks and assess the applicant's ability to perform these tasks. Only the top scoring candidates who achieve a minimum passing score of 70.00% on the written exam will be invited to the further stages of the examination process. This written examination may be taken online through the use of a computer with a web camera, or in person with the City. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. For further information, please contact the Professional Standards Bureau at (818) 548-3117. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 4/28/2024 11:59 PM Pacific
Apr 02, 2024
Full Time
The Position This trainee classification works under close supervision participating in training work leading to progressively responsible tasks in the Police Communications Bureau. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest ethical standards. Receives, identifies and accurately evaluates emergency and routine calls for police services, routes 911 calls for Fire and EMS services, refers calls to other agencies and makes required notifications as appropriate. Monitors and maintains the status of all police personnel and units as to location and availability. Determines appropriate personnel and equipment to be dispatched using voice radio and computer aided dispatch system. Relays, follows, repeats and remembers complex oral and written instructions, information and directions. Uses established policies & procedures, independent judgment, common sense and reason to make rapid and accurate decisions to achieve an effective initial or alternate course of action in dispatching police resources. Performs multiple, routine and complex dispatch tasks simultaneously. Responds calmly and effectively in emergency and stress situations. Develops speed and accuracy in performing job duties & responsibilities, including operating radio consoles, computer terminals and associated communications equipment, performing minor maintenance as required. Effectively communicates and coordinates in a teamwork environment with co-workers, other agencies, departments and the public, exercising strong customer service and group dynamic skills. Possesses a high level of awareness to all dispatch center activity and effectively anticipates and plans for probable tasks which will require immediate action. Works with geography/street files and reads maps, manuals, notebooks, memorandums, legal resources, policies & procedures and posted information. Monitors multiple police, fire and emergency radio frequencies. Initiates, receives and interprets information from various law enforcement computerized database systems. Monitors facility security and various alarm systems. Performs research and clerical work such as preparation of logs, reports, forms and update of information and files in a timely manner. Studies, reviews, and trains in communications and police department operations to develop a complete and accurate concept and understanding of the nature of police work. Performs assigned and needed cleaning and maintenance duties to center facilities. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Experience Some general clerical experience involving public contact is desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. License(s)/Certification(s) Valid California Class C driver's license. Knowledge, Skills & Abilities Skill in: Resourcefulness and organization, initiative and self motivation. Ability to: Provide exceptional customer service to those utilizing Departmental services. Model and practice the highest standards of ethical conduct. Accept close supervision, criticism and/or discipline and work within an established chain of command organizational structure. Accurately assess problems and understand needs & situations. Acquire knowledge of communications rules, regulations, theory, operations, equipment, principles & capabilities, limitations & backup system alternatives. Act in a decisive manner, using good judgment, common sense & reason. Anticipate needs and evaluate alternatives and contingencies. Control conversations, quickly gathering pertinent and relevant information. Deal tactfully and courteously with the public. Develop knowledge of cooperating agency procedures and resources - mutual aid. Exercise tact & diplomacy, striving to promote a positive & cooperative atmosphere. Hear multiple normal level conversations simultaneously, distinguishing between voices and sources to ascertain relevant information quickly and accurately. Learn new information and initiate improvements in technical and procedural areas. Learn police codes, rules, policies & procedures quickly and to interpret them correctly. Learn police equipment and resource capabilities and develop strategy for various types of police responses and emergencies. Maintain emotional stability, patience, loyalty and commitment to the organization. Quickly and accurately follow written and oral instructions. Rapidly & accurately operate complex computerized & mechanical equipment. React quickly, efficiently and calmly in emergencies & stressful situations. Read and discern visual images on a variety of media including multiple computer system's screens. Read and understand street maps, learn and retain a workable knowledge of cities, roadways, landmarks, geography of the City and surrounding jurisdictions. Read, write legibly, spell, comprehend & communicate effectively in English. Speak clearly, distinctly and correctly with good modulation. Take initiative and exercise dependability, maturity and self-confidence. Take notes, organize information & thoughts and develop notebooks, projects, records and reports. Touch type at least 30 words per minute while conversing on telephone and/or radio. Understand, retain and repeat simple and complex oral and written instructions. Use work time properly and productively, producing high quality, accurate work. Work in confined quarters for extended periods of time. Other Characteristics Willingness and Ability to: Work rotating shifts, including nights, weekends and holidays. Willingness to: Actively participate in an extensive, comprehensive on the job training program. Assume responsibility for maintaining a safe working environment. Attend training classes in communications and Police Department procedures. Work overtime as requested or in emergencies. Desirable Qualifications Bilingual English/Spanish and/or English/Armenian. Prior experience in two way radio operation in a public safety emergency communications dispatch system. Special Conditions Smoking is not permitted inside police facilities or vehicles or while in uniform. Requires wearing uniforms, headsets and working in a closely situated work area. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: Entry-level examination - Veteran's Credit Awarded. All applicants must complete the supplemental application in order to be considered for the position. NOTE: If you respond "No" to any of the items on the supplemental application, you may be disqualified for the recruitment. All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. PRELIMINARY BACKGROUND QUESTIONAIRE: (PASS/FAIL) To determine whether the candidate meets the background investigation standards of the Glendale Police Department. May be waived if candidate currently works for the Glendale Police Department. Candidates will be emailed the document and will be required to complete the form, prior to moving forward to the written examination. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate's ability to be successful in this position. The exam will be relevant to the duties of this position. The written examination will be a computer-based test designed to simulate dispatching duties and tasks and assess the applicant's ability to perform these tasks. Only the top scoring candidates who achieve a minimum passing score of 70.00% on the written exam will be invited to the further stages of the examination process. This written examination may be taken online through the use of a computer with a web camera, or in person with the City. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. For further information, please contact the Professional Standards Bureau at (818) 548-3117. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 4/28/2024 11:59 PM Pacific
City of Santa Monica
City of Santa Monica, California, United States
Job Summary Join Santa Monica PD - We Hire for Character & Train for Skill Are you ready to embark on an exciting journey towards a rewarding career in law enforcement? The Santa Monica Police Department is actively seeking passionate and dedicated individuals to join our team as Police Officer Trainees. We believe in hiring for character and training for skill. Join us, and you'll not only be part of a community-focused force but also receive great pay and benefits. This non-sworn classification participates in a formal academic and physical police training program and is expected to successfully complete the basic training courses as prescribed by the California Commission on Peace Officer Standards and Training (P.O.S.T.). During the 22-weeks academy, the salary is $7,211 per month. Upon successful completion of the academy, the candidate will advance to the classification of Police Officer and will serve a one-year probationary period. Police Officer - Annual Salary Step 1: $109,392 Step 2: $114,792 Step 3: $121,548 Step 4: $128,292 Step 5: $135,048 Visit Santa Monica Police Department’s website for more information: https://www.santamonica.gov/process-explainers/how-to-become-a-police-officer Representative Duties Participates in a rigorous academic and physical training program mandated by P.O.S.T. Participates in firearm training and defensive tactics. Learns basic principles of patrol procedures and criminal investigation. Drives a variety of police vehicles under various training conditions. Accompanies sworn police officers on ride-alongs as an observer. Analyzes recurring patrol and specialized problems/hazards in collaboration with supervisors, peers, and service clientele. Participates in developing long-term resolutions to law enforcement related problems and issues. Responds to multiple calls, major traffic accidents, and other emergencies. Completes reports in a timely manner. Performs a variety of clerical support duties including, but not limited to, typing, filing, photocopying, and assisting the public on the telephone or in person. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Grammar and composition Effective customer service techniques Ability to: Follow written and oral instructions Communicate effectively, both orally and in writing Respond to inquiries from the public in a tactful manner Be sensitive to issues impacting the quality of life of the residents, guests, and visitors to the City Provide effective customer service Establish and maintain effective and cooperative working relationships with City employees and the general public Interact and communicate tactfully and effectively with culturally diverse populations Skill in: Reading, writing, and communicating at an appropriate level Dealing with a variety of culturally sensitive issues REQUIREMENTS Minimum Qualifications : Education : Graduation from high school or the equivalent. Experience : Military experience and/or related public contact experience is desirable. Licenses and Certificates: Possession of a valid Class C driver license. Must be able to obtain a regular Basic California P.O.S.T. Certificate within 18 months from date of hire. Other Requirements : Police Officer Trainees must be 20 years and 6 months of age at time of appointment. Applicants must be U.S. citizens or permanent resident aliens who are eligible for and have applied for U.S. citizenship. Non-citizens must obtain citizenship within three (3) years from date of application. Upon hire, police officers must be non-users of tobacco products. Applicants for Police Officer Trainee must pass a background investigation and must not have been convicted of a misdemeanor involving domestic violence or a felony. Effective May 27, 2021, all incoming Santa Monica Police Officer Trainees must maintain California residency and live within a 95-mile radius from the Santa Monica Police Department. Supplemental Information HOW TO APPLY : All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Applicants selected to participate in the Police Department's testing process will partake in the following : Written Examination: to measure job-related knowledge and abilities. (Qualifying); Performance Test: to evaluate ability to physically perform the duties of position (Qualifying); Oral Interview: to evaluate training, experience, and personal qualifications. (100%); Psychological Examination: Candidates will be evaluated for their suitability for employment as a Santa Monica Police Officer. BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement. The investigation shall include, but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous employer(s), and references. Medical Examination : Prior to appointment, candidates must successfully complete a thorough medical examination, including a drug screen, to determine if they meet the City's medical standards for the position of Police Officer. EMPLOYEE BENEFITS FOR POLICE OFFICER SALARY RANGE: Composed of 5 steps-Step 1 through Step 5. Each step represents an increase of approximately 5% per year during the first five years of service. MEDICAL INSURANCE : Choice of 12 CalPERS medical plans. City pays 89% of medical insurance premium for employee and eligible dependents. Employee contributes 11% toward premium and admin fees. CASH-IN-LIEU: Employees who elect to waive medical coverage due to spouse’s medical coverage are entitled to a payment equal to the cost of the current employee only premium rate under the PORAC plan per month. Payment is provided bi-weekly. DENTAL INSURANCE: An HMO and PPO plan are available. Premiums fully paid by the city for employee and eligible dependents. VISION INSURANCE: One plan available. Premiums fully paid by the city for employee and eligible dependents. FLEXIBLE SPENDING ACCOUNT: Employees may elect to contribute pre-tax dollars towards a Flexible Spending Account to pay for qualifying health and dependent care. EMPLOYEE ASSISTANCE PROGRAM: Premiums fully paid by the city for employee and household members. CalPERS RETIREMENT: Retirement formula and employee contributions are based on appointment date and membership status with CalPERS. City employees are vested after 5 years and do not participate in Social Security. Employees pay a 1.45% contribution towards Medicare. SUPPLEMENTAL RETIREMENT PLAN: 457(b) plan is available for voluntary participation. PREMIUM REIMBURSEMENT PLAN: The City makes a monthly contribution of $142 into a retiree trust to allow eligible separated employees to reimburse healthcare premiums. Employees contribute $257 monthly. VACATION: 60 hours following the completion of the first six months of continuous service. Thereafter, up to and including five completed years of continuous service, 10 hours for each completed calendar month of service. Accrued vacation leave can be cashed out based on years of service on two occasions each calendar year. SICK LEAVE: One sick leave day per month (96 hours per year). Sick leave accrued but not used can be cashed out at the end of the fiscal year based on the formula outlined in the POA MOU. SICK LEAVE BONUS: Employees (except probationary Police Officers) receive a $250 bonus if sick leave usage in a contract year is less than the average sick leave usage for all employees covered in the POA MOU (except probationary Police Officers). HOLIDAYS: 14 holidays per year. Since employees are required to work holidays, each employee shall be paid additional compensation equal to 10 hours at employee’s regular rate, paid on a quarterly basis each fiscal year. EDUCATIONAL INCENTIVE PAY: City pays 6% of the applicable base salary after attainment of an Intermediate Certificate from the State Commission on Peace Officers Standards and Training (POST) or attainment of an AA or AS degree, or the equivalent in terms of numbers of units and courses taken, in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. City pays 12.8% of the applicable base salary after attainment of an Advanced Certificate from POST or attainment of a Bachelor's degree in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. WELLNESS HOUR: Employees are entitled to one wellness period (60 minutes) during their regularly scheduled work week. TUITION REIMBURSEMENT: Full-time employees who have passed probation will be reimbursed for the cost of tuition and study materials for career improvement or job enhancement courses that meet the policy guidelines. The maximum amount shall not exceed $2500 per fiscal year. UNIFORM ALLOWANCE: Employees shall receive a bi-weekly uniform maintenance allowance of $46.15. BILINGUAL SKILL PAY: Qualified employees who meet all criteria shall receive a bilingual skill pay of $100 per month. An employee who qualifies for bilingual pay because of Spanish language skills shall receive an additional $50 per month, for a total of $150 per month. LONGIVITY PAY: Each employee shall receive additional monthly compensation at rates based on years of continuous service. Diversity & Inclusion Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8245, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. Police Officer Benefits CalPERS Retirement* Paid Medical for Officer and Family - Emp. pays 10% of monthly prem. Dental and Vision Coverage - City paid Paid Vacation -10 hours (1.5 years) / 12 hours (5-10 years / 14 hours (10+ years)per month Personal Leave - 40 hours per year (10+ years) Paid Floating Holidays - 120 hours/year Overtime - Paid as Cash for Comp Time Off (Accruable up to 80 banked hours at a time) Sick Leave - 8 hours per month Sick Leave Buy Back - 48-96 hours per year available to convert to pay or leave after 22 sick days accrued Annual Sick Leave Bonus - $250.00 Lateral Vacation Bonus - 40 hours Lateral Sick Bonus - 40 hours available immediately 3/12 Patrol Work Schedule 4/10 Detective Work Schedule Paid Lunch Breaks Education Incentive - 6% Associates Degree or Intermediate POST Certificate / 12.8% for Bachelors or Advanced POST Certificate Bilingual Pay - $100 - $150 Call Back Pay - 4 hour min. Court Appearance and Stand-By Pay Long Term Disability Uniform Allowance - $960 per year Deferred compensation plan available for voluntary employee contributions Medical Retirement Fund - Emp and City contributions *The City has a 2-tier retirement plan and full-time SWORN new hires are eligible for the latter : Classic PERS Members: 3%@50 and pay 15.5% of Employee Member Contribution. Lateral transferring w/ 3%@50 retain this retirement rate. Closing Date/Time: 4/18/2024 5:30 PM Pacific
Apr 02, 2024
Full Time
Job Summary Join Santa Monica PD - We Hire for Character & Train for Skill Are you ready to embark on an exciting journey towards a rewarding career in law enforcement? The Santa Monica Police Department is actively seeking passionate and dedicated individuals to join our team as Police Officer Trainees. We believe in hiring for character and training for skill. Join us, and you'll not only be part of a community-focused force but also receive great pay and benefits. This non-sworn classification participates in a formal academic and physical police training program and is expected to successfully complete the basic training courses as prescribed by the California Commission on Peace Officer Standards and Training (P.O.S.T.). During the 22-weeks academy, the salary is $7,211 per month. Upon successful completion of the academy, the candidate will advance to the classification of Police Officer and will serve a one-year probationary period. Police Officer - Annual Salary Step 1: $109,392 Step 2: $114,792 Step 3: $121,548 Step 4: $128,292 Step 5: $135,048 Visit Santa Monica Police Department’s website for more information: https://www.santamonica.gov/process-explainers/how-to-become-a-police-officer Representative Duties Participates in a rigorous academic and physical training program mandated by P.O.S.T. Participates in firearm training and defensive tactics. Learns basic principles of patrol procedures and criminal investigation. Drives a variety of police vehicles under various training conditions. Accompanies sworn police officers on ride-alongs as an observer. Analyzes recurring patrol and specialized problems/hazards in collaboration with supervisors, peers, and service clientele. Participates in developing long-term resolutions to law enforcement related problems and issues. Responds to multiple calls, major traffic accidents, and other emergencies. Completes reports in a timely manner. Performs a variety of clerical support duties including, but not limited to, typing, filing, photocopying, and assisting the public on the telephone or in person. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Grammar and composition Effective customer service techniques Ability to: Follow written and oral instructions Communicate effectively, both orally and in writing Respond to inquiries from the public in a tactful manner Be sensitive to issues impacting the quality of life of the residents, guests, and visitors to the City Provide effective customer service Establish and maintain effective and cooperative working relationships with City employees and the general public Interact and communicate tactfully and effectively with culturally diverse populations Skill in: Reading, writing, and communicating at an appropriate level Dealing with a variety of culturally sensitive issues REQUIREMENTS Minimum Qualifications : Education : Graduation from high school or the equivalent. Experience : Military experience and/or related public contact experience is desirable. Licenses and Certificates: Possession of a valid Class C driver license. Must be able to obtain a regular Basic California P.O.S.T. Certificate within 18 months from date of hire. Other Requirements : Police Officer Trainees must be 20 years and 6 months of age at time of appointment. Applicants must be U.S. citizens or permanent resident aliens who are eligible for and have applied for U.S. citizenship. Non-citizens must obtain citizenship within three (3) years from date of application. Upon hire, police officers must be non-users of tobacco products. Applicants for Police Officer Trainee must pass a background investigation and must not have been convicted of a misdemeanor involving domestic violence or a felony. Effective May 27, 2021, all incoming Santa Monica Police Officer Trainees must maintain California residency and live within a 95-mile radius from the Santa Monica Police Department. Supplemental Information HOW TO APPLY : All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Applicants selected to participate in the Police Department's testing process will partake in the following : Written Examination: to measure job-related knowledge and abilities. (Qualifying); Performance Test: to evaluate ability to physically perform the duties of position (Qualifying); Oral Interview: to evaluate training, experience, and personal qualifications. (100%); Psychological Examination: Candidates will be evaluated for their suitability for employment as a Santa Monica Police Officer. BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement. The investigation shall include, but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous employer(s), and references. Medical Examination : Prior to appointment, candidates must successfully complete a thorough medical examination, including a drug screen, to determine if they meet the City's medical standards for the position of Police Officer. EMPLOYEE BENEFITS FOR POLICE OFFICER SALARY RANGE: Composed of 5 steps-Step 1 through Step 5. Each step represents an increase of approximately 5% per year during the first five years of service. MEDICAL INSURANCE : Choice of 12 CalPERS medical plans. City pays 89% of medical insurance premium for employee and eligible dependents. Employee contributes 11% toward premium and admin fees. CASH-IN-LIEU: Employees who elect to waive medical coverage due to spouse’s medical coverage are entitled to a payment equal to the cost of the current employee only premium rate under the PORAC plan per month. Payment is provided bi-weekly. DENTAL INSURANCE: An HMO and PPO plan are available. Premiums fully paid by the city for employee and eligible dependents. VISION INSURANCE: One plan available. Premiums fully paid by the city for employee and eligible dependents. FLEXIBLE SPENDING ACCOUNT: Employees may elect to contribute pre-tax dollars towards a Flexible Spending Account to pay for qualifying health and dependent care. EMPLOYEE ASSISTANCE PROGRAM: Premiums fully paid by the city for employee and household members. CalPERS RETIREMENT: Retirement formula and employee contributions are based on appointment date and membership status with CalPERS. City employees are vested after 5 years and do not participate in Social Security. Employees pay a 1.45% contribution towards Medicare. SUPPLEMENTAL RETIREMENT PLAN: 457(b) plan is available for voluntary participation. PREMIUM REIMBURSEMENT PLAN: The City makes a monthly contribution of $142 into a retiree trust to allow eligible separated employees to reimburse healthcare premiums. Employees contribute $257 monthly. VACATION: 60 hours following the completion of the first six months of continuous service. Thereafter, up to and including five completed years of continuous service, 10 hours for each completed calendar month of service. Accrued vacation leave can be cashed out based on years of service on two occasions each calendar year. SICK LEAVE: One sick leave day per month (96 hours per year). Sick leave accrued but not used can be cashed out at the end of the fiscal year based on the formula outlined in the POA MOU. SICK LEAVE BONUS: Employees (except probationary Police Officers) receive a $250 bonus if sick leave usage in a contract year is less than the average sick leave usage for all employees covered in the POA MOU (except probationary Police Officers). HOLIDAYS: 14 holidays per year. Since employees are required to work holidays, each employee shall be paid additional compensation equal to 10 hours at employee’s regular rate, paid on a quarterly basis each fiscal year. EDUCATIONAL INCENTIVE PAY: City pays 6% of the applicable base salary after attainment of an Intermediate Certificate from the State Commission on Peace Officers Standards and Training (POST) or attainment of an AA or AS degree, or the equivalent in terms of numbers of units and courses taken, in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. City pays 12.8% of the applicable base salary after attainment of an Advanced Certificate from POST or attainment of a Bachelor's degree in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. WELLNESS HOUR: Employees are entitled to one wellness period (60 minutes) during their regularly scheduled work week. TUITION REIMBURSEMENT: Full-time employees who have passed probation will be reimbursed for the cost of tuition and study materials for career improvement or job enhancement courses that meet the policy guidelines. The maximum amount shall not exceed $2500 per fiscal year. UNIFORM ALLOWANCE: Employees shall receive a bi-weekly uniform maintenance allowance of $46.15. BILINGUAL SKILL PAY: Qualified employees who meet all criteria shall receive a bilingual skill pay of $100 per month. An employee who qualifies for bilingual pay because of Spanish language skills shall receive an additional $50 per month, for a total of $150 per month. LONGIVITY PAY: Each employee shall receive additional monthly compensation at rates based on years of continuous service. Diversity & Inclusion Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8245, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. Police Officer Benefits CalPERS Retirement* Paid Medical for Officer and Family - Emp. pays 10% of monthly prem. Dental and Vision Coverage - City paid Paid Vacation -10 hours (1.5 years) / 12 hours (5-10 years / 14 hours (10+ years)per month Personal Leave - 40 hours per year (10+ years) Paid Floating Holidays - 120 hours/year Overtime - Paid as Cash for Comp Time Off (Accruable up to 80 banked hours at a time) Sick Leave - 8 hours per month Sick Leave Buy Back - 48-96 hours per year available to convert to pay or leave after 22 sick days accrued Annual Sick Leave Bonus - $250.00 Lateral Vacation Bonus - 40 hours Lateral Sick Bonus - 40 hours available immediately 3/12 Patrol Work Schedule 4/10 Detective Work Schedule Paid Lunch Breaks Education Incentive - 6% Associates Degree or Intermediate POST Certificate / 12.8% for Bachelors or Advanced POST Certificate Bilingual Pay - $100 - $150 Call Back Pay - 4 hour min. Court Appearance and Stand-By Pay Long Term Disability Uniform Allowance - $960 per year Deferred compensation plan available for voluntary employee contributions Medical Retirement Fund - Emp and City contributions *The City has a 2-tier retirement plan and full-time SWORN new hires are eligible for the latter : Classic PERS Members: 3%@50 and pay 15.5% of Employee Member Contribution. Lateral transferring w/ 3%@50 retain this retirement rate. Closing Date/Time: 4/18/2024 5:30 PM Pacific
Description Applicants must submit a Pellet B certificate with a passing T-score of 40, when application is submitted. The applicant must also submit a P.O.S.T. approved Physical Agility Test (WSTB) certificate with the P.O.S.T. required passing score. Both requirements must be submitted with the application by the applicant. If neither of the certificates are submitted the applicant will be disqualified from the hiring process. DEFINITION Under close supervision, attends an approved Peace Officers Standards and Training (POST) basic police academy to be trained to perform law enforcement service; and does other work as required. DISTINGUISHING CHARACTERISTICS This is an at-will position. This is a non-sworn trainee level classification in the Sheriff's Office and is distinguished from the next higher level of Deputy Sheriff by being a non-sworn position with no peace officer powers. Incumbents in this class attend a police academy for basic training. Failure to graduate or to meet the Sheriff's Office standards is cause for release from this position. Upon successful completion of the basic academy, incumbents are expected to promote to Deputy Sheriff. Upon promotion to Deputy Sheriff, incumbents are sworn in as peace officers and begin the probationary period designated for newly hired officers according to the Memorandum of Understanding and/or County Personnel Policy. REPORTS TO Training Sergeant or Lieutenant of Operations CLASSIFICATIONS SUPERVISED None TYPICAL PHYSICAL REQUIREMENTS Physical strength, visual acuity, audio capability and manual dexterity to perform the required duties of the position. Must be able to successfully pass the Peace Officer Standards of Training Academy (POST) physical agility test and perform other physical activities in the course of the training at the academy. TYPICAL WORKING CONDITIONS Performs a variety of physically strenuous training activities in a scenario setting, such as pursuing and restraining suspects and lifting injured persons as well as other physically demanding exercises in the course of the POST Academy. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Attends Police Officers Standards of Training Police Academy. May assist in routine law enforcement support duties which do not require a sworn Deputy Sheriff including, but not limited to the following: Takes information for reports and answers questions Keeps records and performs clerical tasks Takes fingerprints and photographs Delivers community relations programs Responds to non-emergency calls from citizens to take reports Collects information and data; transports materials and people Prepares records and reports Other duties as assigned Minimum Qualifications Education: High School Diploma or equivalent, or GED Certificate Special Requirements Must be at least 21 years of age at the completion of the academy. Possession of, or ability to obtain, a valid California Driver's License. Must be a citizen of the United States or a permanent resident alien who has applied for citizenship at least one year prior to application for employment in accordance with Section 1031.5 of the Government Code. Must be willing and available to work nights, weekends, and/or holidays. Desired Qualifications 15 or more college units in Administration of Justice, Criminal Justice, or a related field is desired. Knowledge Of/Ability To Knowledge of: Human motivation and behavior Functions of local law enforcement agency Ability to: Successfully complete an approved POST basic police academy Understand, interpret and apply State and local laws and departmental policies and procedures React quickly and calmly in emergency situations and adopt an effective course of action Learn to operate firearms safely Deal with difficult individuals Follow oral and written instructions Obtain information through interview, interrogation and observation Write clear and accurate reports Operate modern office equipment and work with various software applications Establish and maintain cooperative working relationships. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 I have read the above instructions and understand that my responses to the supplemental questions are required, and my responses will be used to determine the best qualified candidates for this job. I certify that my responses are accurate to the best of my knowledge. I understand that should my name be placed on an eligible list and it is later found that my responses are inaccurate, my name will be immediately removed from the eligible list and my application will be removed from consideration for this role. Yes No 03 Please indicate your highest level of education. Did not complete high school or equivalent High School, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree or higher 04 Do you have 15 or more college units in Administration of Justice, Criminal Justice, or a related field? Yes No 05 Are you legally authorized to work in the United States under federal law, or qualification under California Government Code Section 1031.5? Yes No 06 Are you willing and available to work all of the following when assigned? Nights Weekends Holidays Yes No 07 Will you be at least 20.5 years old at the time you submit your application for this recruitment? Yes No 08 Have you taken the POST PELLETB Written Exam AND achieved a T-score of 40 or higher? *Please note: If you answered "Yes," to this question, please attach official correspondence from the testing agency which states the agency name, candidate's name, test title, test date, and T-Score to this application. A valid T-score is REQUIERED to move forward within this recruitment. Yes No 09 Have you taken the WSTB Physical Agility exam AND achieved a score of 384 or higher? *Please note: If you answered "Yes," to this question, please attach official correspondence from the testing agency which states the agency name, candidate's name, test title, test date, and Score to this application. A valid score is REQUIERED to move forward within this recruitment. Yes No Required Question Closing Date/Time: 4/18/2024 5:00 PM Pacific
Mar 20, 2024
Full Time
Description Applicants must submit a Pellet B certificate with a passing T-score of 40, when application is submitted. The applicant must also submit a P.O.S.T. approved Physical Agility Test (WSTB) certificate with the P.O.S.T. required passing score. Both requirements must be submitted with the application by the applicant. If neither of the certificates are submitted the applicant will be disqualified from the hiring process. DEFINITION Under close supervision, attends an approved Peace Officers Standards and Training (POST) basic police academy to be trained to perform law enforcement service; and does other work as required. DISTINGUISHING CHARACTERISTICS This is an at-will position. This is a non-sworn trainee level classification in the Sheriff's Office and is distinguished from the next higher level of Deputy Sheriff by being a non-sworn position with no peace officer powers. Incumbents in this class attend a police academy for basic training. Failure to graduate or to meet the Sheriff's Office standards is cause for release from this position. Upon successful completion of the basic academy, incumbents are expected to promote to Deputy Sheriff. Upon promotion to Deputy Sheriff, incumbents are sworn in as peace officers and begin the probationary period designated for newly hired officers according to the Memorandum of Understanding and/or County Personnel Policy. REPORTS TO Training Sergeant or Lieutenant of Operations CLASSIFICATIONS SUPERVISED None TYPICAL PHYSICAL REQUIREMENTS Physical strength, visual acuity, audio capability and manual dexterity to perform the required duties of the position. Must be able to successfully pass the Peace Officer Standards of Training Academy (POST) physical agility test and perform other physical activities in the course of the training at the academy. TYPICAL WORKING CONDITIONS Performs a variety of physically strenuous training activities in a scenario setting, such as pursuing and restraining suspects and lifting injured persons as well as other physically demanding exercises in the course of the POST Academy. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Attends Police Officers Standards of Training Police Academy. May assist in routine law enforcement support duties which do not require a sworn Deputy Sheriff including, but not limited to the following: Takes information for reports and answers questions Keeps records and performs clerical tasks Takes fingerprints and photographs Delivers community relations programs Responds to non-emergency calls from citizens to take reports Collects information and data; transports materials and people Prepares records and reports Other duties as assigned Minimum Qualifications Education: High School Diploma or equivalent, or GED Certificate Special Requirements Must be at least 21 years of age at the completion of the academy. Possession of, or ability to obtain, a valid California Driver's License. Must be a citizen of the United States or a permanent resident alien who has applied for citizenship at least one year prior to application for employment in accordance with Section 1031.5 of the Government Code. Must be willing and available to work nights, weekends, and/or holidays. Desired Qualifications 15 or more college units in Administration of Justice, Criminal Justice, or a related field is desired. Knowledge Of/Ability To Knowledge of: Human motivation and behavior Functions of local law enforcement agency Ability to: Successfully complete an approved POST basic police academy Understand, interpret and apply State and local laws and departmental policies and procedures React quickly and calmly in emergency situations and adopt an effective course of action Learn to operate firearms safely Deal with difficult individuals Follow oral and written instructions Obtain information through interview, interrogation and observation Write clear and accurate reports Operate modern office equipment and work with various software applications Establish and maintain cooperative working relationships. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 I have read the above instructions and understand that my responses to the supplemental questions are required, and my responses will be used to determine the best qualified candidates for this job. I certify that my responses are accurate to the best of my knowledge. I understand that should my name be placed on an eligible list and it is later found that my responses are inaccurate, my name will be immediately removed from the eligible list and my application will be removed from consideration for this role. Yes No 03 Please indicate your highest level of education. Did not complete high school or equivalent High School, GED, or equivalent Some College Associate's Degree Bachelor's Degree Master's Degree or higher 04 Do you have 15 or more college units in Administration of Justice, Criminal Justice, or a related field? Yes No 05 Are you legally authorized to work in the United States under federal law, or qualification under California Government Code Section 1031.5? Yes No 06 Are you willing and available to work all of the following when assigned? Nights Weekends Holidays Yes No 07 Will you be at least 20.5 years old at the time you submit your application for this recruitment? Yes No 08 Have you taken the POST PELLETB Written Exam AND achieved a T-score of 40 or higher? *Please note: If you answered "Yes," to this question, please attach official correspondence from the testing agency which states the agency name, candidate's name, test title, test date, and T-Score to this application. A valid T-score is REQUIERED to move forward within this recruitment. Yes No 09 Have you taken the WSTB Physical Agility exam AND achieved a score of 384 or higher? *Please note: If you answered "Yes," to this question, please attach official correspondence from the testing agency which states the agency name, candidate's name, test title, test date, and Score to this application. A valid score is REQUIERED to move forward within this recruitment. Yes No Required Question Closing Date/Time: 4/18/2024 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The County of San Bernardino offers a unique training opportunity for innovative individuals with strong analytical skills looking to advance their career in public service. Upon successful completion of the Trainee Period, incumbents are eligible to automatically promote to Staff Analyst II ($66,768 - $91,748 Annually) Staff Analyst II Trainees plan, coordinate, and perform a variety of highly complex and responsible administrative, operational, research, and analytical functions to support and advise their designated departments’ management activities. These positions typically provide support and advice to department management in a variety of functional areas with department wide impact such as budget and fiscal management, contracts administration, grants management, legislative analysis, facilities planning, and organizational, operational and staffing analysis. The eligible list established by this recruitment will be used to fill current and future vacancies throughout the County as well as in the County Fire District and Special Districts. Applicants will be asked to indicate their availability and preference for referral to the different agencies in the Supplemental Questionnaire. The County Fire District and Special Districts are separate entities from the County of San Bernardino, and as such, compensation and benefits for their positions are set forth in a different compensation plan. Click here for a summary of benefits. For additional details, refer to the Non-Represented Employee Compensation Plan . CONDITIONS OF EMPLOYMENT Travel throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Background: Candidates selected for this position must pass a background investigation and medical examination including drug screening; candidates selected for law enforcement departments, public safety positions, or positions where legally required, must pass a more stringent background check. Promotion: Incumbents in the class of Staff Analyst II Trainee are eligible for promotion to Staff Analyst II ( $5,564 - $7,645 monthly) upon meeting the minimum qualifications for Staff Analyst II (see job description)and upon receipt of a satisfactory work progress report. Incumbents must be promoted within 24 months of hire or be terminated. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements These positions require both education and experience; to advance in the process applicants must meet one of the two options for Experience and one of the two options for Education: REQUIRED EXPERIENCE (must meet one of the following options) : Option 1 Eighteen (18) months of full-time equivalent experience supporting management or professional level administrative services staff (staff equivalent to County of San Bernardino Staff Analyst I or higher level classifications , see job description) in any of the following areas: budget preparation/monitoring, fiscal/accounting functions; contracts, bid/proposal, or grant management; research and analytical studies; organizational studies; data/ statistical analysis and reporting; organizational/operational/staffing analysis; and/or personnel management. Option 2 One (1) year of full-time equivalent professional level administrative experience ( duties and responsibilities equivalent to a County of San Bernardino Staff Analyst I classification , see job description) performing analytical duties as a primary job function in any of the following areas: budget/fiscal management, financial analysis and/or accounting; contracts, bid/proposal, or grant management; special projects coordination; facilities and capital improvement planning; data/ statistical analysis and reporting; and/or organizational/staffing analysis or personnel management. REQUIRED EDUCATION (must meet one of the following options) : Option 1 Bachelor's degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study. Option 2 Associate degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study AND two (2) years of experience* supporting management or professional level administrative services staff in any of the following areas: budget preparation/monitoring, fiscal/accounting functions; contracts, bid/proposal, or grant management; research and analytical studies; organizational studies; data/ statistical analysis and reporting; organizational, operational, staffing analysis; and/or personnel management. * The 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor’s degree and will not count towards any of options under the Required Experience. Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. Qualifying experience must be clearly demonstrated in detail in the Work Experience section of the Application. General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying. Desired Qualifications Ideal candidates will be self-motivated individuals and collaborative team players with the ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines. Essential knowledge, skills and abilities include: Familiarity with or ability to learn and understand principles and practices relevant to governmental budget administration and fiscal procedures, contracts, grants and bid/proposal management, project management, facilities and capital improvement planning, data science/statistical analysis, and/or organizational/staffing analysis or personnel management. Ability to conduct in-depth research, analyze and interpret a wide variety of complex data and information, identify options, and make viable recommendations Ability to communicate clearly, concisely and effectively, both orally and in writing Excellent writing skills with the ability to prepare clear and accurate administrative reports Proficient with or intuitive ability to learn to work with enterprise financial management systems such as SAP. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials. Application Procedure : (NOTE: There is a six (6) month waiting period to re-apply for the same job classification (title and level)). Complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job The County of San Bernardino offers a unique training opportunity for innovative individuals with strong analytical skills looking to advance their career in public service. Upon successful completion of the Trainee Period, incumbents are eligible to automatically promote to Staff Analyst II ($66,768 - $91,748 Annually) Staff Analyst II Trainees plan, coordinate, and perform a variety of highly complex and responsible administrative, operational, research, and analytical functions to support and advise their designated departments’ management activities. These positions typically provide support and advice to department management in a variety of functional areas with department wide impact such as budget and fiscal management, contracts administration, grants management, legislative analysis, facilities planning, and organizational, operational and staffing analysis. The eligible list established by this recruitment will be used to fill current and future vacancies throughout the County as well as in the County Fire District and Special Districts. Applicants will be asked to indicate their availability and preference for referral to the different agencies in the Supplemental Questionnaire. The County Fire District and Special Districts are separate entities from the County of San Bernardino, and as such, compensation and benefits for their positions are set forth in a different compensation plan. Click here for a summary of benefits. For additional details, refer to the Non-Represented Employee Compensation Plan . CONDITIONS OF EMPLOYMENT Travel throughout the County is required. Employees will be required to make provisions for transportation and may be required to use personal vehicles (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Background: Candidates selected for this position must pass a background investigation and medical examination including drug screening; candidates selected for law enforcement departments, public safety positions, or positions where legally required, must pass a more stringent background check. Promotion: Incumbents in the class of Staff Analyst II Trainee are eligible for promotion to Staff Analyst II ( $5,564 - $7,645 monthly) upon meeting the minimum qualifications for Staff Analyst II (see job description)and upon receipt of a satisfactory work progress report. Incumbents must be promoted within 24 months of hire or be terminated. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements These positions require both education and experience; to advance in the process applicants must meet one of the two options for Experience and one of the two options for Education: REQUIRED EXPERIENCE (must meet one of the following options) : Option 1 Eighteen (18) months of full-time equivalent experience supporting management or professional level administrative services staff (staff equivalent to County of San Bernardino Staff Analyst I or higher level classifications , see job description) in any of the following areas: budget preparation/monitoring, fiscal/accounting functions; contracts, bid/proposal, or grant management; research and analytical studies; organizational studies; data/ statistical analysis and reporting; organizational/operational/staffing analysis; and/or personnel management. Option 2 One (1) year of full-time equivalent professional level administrative experience ( duties and responsibilities equivalent to a County of San Bernardino Staff Analyst I classification , see job description) performing analytical duties as a primary job function in any of the following areas: budget/fiscal management, financial analysis and/or accounting; contracts, bid/proposal, or grant management; special projects coordination; facilities and capital improvement planning; data/ statistical analysis and reporting; and/or organizational/staffing analysis or personnel management. REQUIRED EDUCATION (must meet one of the following options) : Option 1 Bachelor's degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study. Option 2 Associate degree in public/business administration, behavioral/social science, accounting/finance or other relevant field of study AND two (2) years of experience* supporting management or professional level administrative services staff in any of the following areas: budget preparation/monitoring, fiscal/accounting functions; contracts, bid/proposal, or grant management; research and analytical studies; organizational studies; data/ statistical analysis and reporting; organizational, operational, staffing analysis; and/or personnel management. * The 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor’s degree and will not count towards any of options under the Required Experience. Important Notes Regarding Qualifying Education and Experience: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. Qualifying experience must be clearly demonstrated in detail in the Work Experience section of the Application. General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying. Desired Qualifications Ideal candidates will be self-motivated individuals and collaborative team players with the ability to perform complex, sensitive, and detailed administrative and analytical work involving the use of independent judgment and personal initiative to make decisions, develop solutions, and meet deadlines. Essential knowledge, skills and abilities include: Familiarity with or ability to learn and understand principles and practices relevant to governmental budget administration and fiscal procedures, contracts, grants and bid/proposal management, project management, facilities and capital improvement planning, data science/statistical analysis, and/or organizational/staffing analysis or personnel management. Ability to conduct in-depth research, analyze and interpret a wide variety of complex data and information, identify options, and make viable recommendations Ability to communicate clearly, concisely and effectively, both orally and in writing Excellent writing skills with the ability to prepare clear and accurate administrative reports Proficient with or intuitive ability to learn to work with enterprise financial management systems such as SAP. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials. Application Procedure : (NOTE: There is a six (6) month waiting period to re-apply for the same job classification (title and level)). Complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Announcement Number: 47066 Open to all qualified persons. Posted 04/11/2024 Close Date: 04/25/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted for another 7 Days 18 Hrs 45 Mins The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30TH, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/ Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. Administrative Assistants preform a broad variety of administrative support duties including filing, locate and retrieve information. Arrange materials for storage, disposal or preservation. They will be typing materials such as correspondence, reports, duplicate and distribute materials. Maintain non-complex databases and spreadsheets, record data, maintain records of addresses, phone numbers and staff schedules, etc. Admin Aids enter data, review data and refer the incomplete/incorrect documents to higher level staff for resolutions, maintain production logs as required. They will be answering telephones, greet visitors, answer general questions, send requested materials, receive, date stamp, sort and deliver mail. Admin Aids require the ability to prioritize tasks, estimate time frames, meet deadlines, plan and use available resources and coordinate work assignments with others. Working hours are Monday through Friday 8:00 am - 4:30 pm. Weekends off with paid Holidays. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 12, 2024
Full Time
Announcement Number: 47066 Open to all qualified persons. Posted 04/11/2024 Close Date: 04/25/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted for another 7 Days 18 Hrs 45 Mins The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30TH, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/ Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. Administrative Assistants preform a broad variety of administrative support duties including filing, locate and retrieve information. Arrange materials for storage, disposal or preservation. They will be typing materials such as correspondence, reports, duplicate and distribute materials. Maintain non-complex databases and spreadsheets, record data, maintain records of addresses, phone numbers and staff schedules, etc. Admin Aids enter data, review data and refer the incomplete/incorrect documents to higher level staff for resolutions, maintain production logs as required. They will be answering telephones, greet visitors, answer general questions, send requested materials, receive, date stamp, sort and deliver mail. Admin Aids require the ability to prioritize tasks, estimate time frames, meet deadlines, plan and use available resources and coordinate work assignments with others. Working hours are Monday through Friday 8:00 am - 4:30 pm. Weekends off with paid Holidays. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46854 Open to all qualified persons. Posted 04/02/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. The Department of Business and Industry, Director's Office is seeking an Administrative Aide. The Administrative Aide works under the supervision of the Executive Assistant and will: perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer all callers/visitors to appropriate personnel or offices; collect all outgoing mail daily, prepare and send outgoing mail, open date stamp and distribute all received mail; order office supplies; provide administrative support to the Director's Office including proof reading documents, creating documents for special projects, email and correspondence; ensure conference rooms and rooms are clean and operational providing assistance as needed; file documents required to be maintained by the department, prepare and maintain department files; provide fiscal assistance by entering data into IFS-Advantage and spreadsheets as needed; assist the Executive Assistant, Deputy Director and Director with special projects as requested. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 03, 2024
Full Time
Announcement Number: 46854 Open to all qualified persons. Posted 04/02/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. The Department of Business and Industry, Director's Office is seeking an Administrative Aide. The Administrative Aide works under the supervision of the Executive Assistant and will: perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer all callers/visitors to appropriate personnel or offices; collect all outgoing mail daily, prepare and send outgoing mail, open date stamp and distribute all received mail; order office supplies; provide administrative support to the Director's Office including proof reading documents, creating documents for special projects, email and correspondence; ensure conference rooms and rooms are clean and operational providing assistance as needed; file documents required to be maintained by the department, prepare and maintain department files; provide fiscal assistance by entering data into IFS-Advantage and spreadsheets as needed; assist the Executive Assistant, Deputy Director and Director with special projects as requested. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 46854 Open to all qualified persons. Posted 04/02/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. The Department of Business and Industry, Director's Office is seeking an Administrative Aide. The Administrative Aide works under the supervision of the Executive Assistant and will: perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer all callers/visitors to appropriate personnel or offices; collect all outgoing mail daily, prepare and send outgoing mail, open date stamp and distribute all received mail; order office supplies; provide administrative support to the Director's Office including proof reading documents, creating documents for special projects, email and correspondence; ensure conference rooms and rooms are clean and operational providing assistance as needed; file documents required to be maintained by the department, prepare and maintain department files; provide fiscal assistance by entering data into IFS-Advantage and spreadsheets as needed; assist the Executive Assistant, Deputy Director and Director with special projects as requested. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 03, 2024
Full Time
Announcement Number: 46854 Open to all qualified persons. Posted 04/02/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. The Department of Business and Industry, Director's Office is seeking an Administrative Aide. The Administrative Aide works under the supervision of the Executive Assistant and will: perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer all callers/visitors to appropriate personnel or offices; collect all outgoing mail daily, prepare and send outgoing mail, open date stamp and distribute all received mail; order office supplies; provide administrative support to the Director's Office including proof reading documents, creating documents for special projects, email and correspondence; ensure conference rooms and rooms are clean and operational providing assistance as needed; file documents required to be maintained by the department, prepare and maintain department files; provide fiscal assistance by entering data into IFS-Advantage and spreadsheets as needed; assist the Executive Assistant, Deputy Director and Director with special projects as requested. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46854 Open to all qualified persons. Posted 04/02/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. The Department of Business and Industry, Director's Office is seeking an Administrative Aide. The Administrative Aide works under the supervision of the Executive Assistant and will: perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer all callers/visitors to appropriate personnel or offices; collect all outgoing mail daily, prepare and send outgoing mail, open date stamp and distribute all received mail; order office supplies; provide administrative support to the Director's Office including proof reading documents, creating documents for special projects, email and correspondence; ensure conference rooms and rooms are clean and operational providing assistance as needed; file documents required to be maintained by the department, prepare and maintain department files; provide fiscal assistance by entering data into IFS-Advantage and spreadsheets as needed; assist the Executive Assistant, Deputy Director and Director with special projects as requested. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 03, 2024
Full Time
Announcement Number: 46854 Open to all qualified persons. Posted 04/02/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. The Department of Business and Industry, Director's Office is seeking an Administrative Aide. The Administrative Aide works under the supervision of the Executive Assistant and will: perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer all callers/visitors to appropriate personnel or offices; collect all outgoing mail daily, prepare and send outgoing mail, open date stamp and distribute all received mail; order office supplies; provide administrative support to the Director's Office including proof reading documents, creating documents for special projects, email and correspondence; ensure conference rooms and rooms are clean and operational providing assistance as needed; file documents required to be maintained by the department, prepare and maintain department files; provide fiscal assistance by entering data into IFS-Advantage and spreadsheets as needed; assist the Executive Assistant, Deputy Director and Director with special projects as requested. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 46854 Open to all qualified persons. Posted 04/02/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. The Department of Business and Industry, Director's Office is seeking an Administrative Aide. The Administrative Aide works under the supervision of the Executive Assistant and will: perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer all callers/visitors to appropriate personnel or offices; collect all outgoing mail daily, prepare and send outgoing mail, open date stamp and distribute all received mail; order office supplies; provide administrative support to the Director's Office including proof reading documents, creating documents for special projects, email and correspondence; ensure conference rooms and rooms are clean and operational providing assistance as needed; file documents required to be maintained by the department, prepare and maintain department files; provide fiscal assistance by entering data into IFS-Advantage and spreadsheets as needed; assist the Executive Assistant, Deputy Director and Director with special projects as requested. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 03, 2024
Full Time
Announcement Number: 46854 Open to all qualified persons. Posted 04/02/2024 Recruiter: SONJA GRASS Phone: (775)684-0106 Email: SonjaGrass@admin.nv.gov Applications accepted until recruitment needs are satisfied ** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position Administrative Assistants perform a broad variety of clerical, secretarial and administrative support duties in an assigned agency, program or other work unit within State government and the Nevada System of Higher Education. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30th, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/2023/Executive_Order_2023-011/. You must respond to the minimum qualifications screening question to ensure that your application moves forward. The Department of Business and Industry, Director's Office is seeking an Administrative Aide. The Administrative Aide works under the supervision of the Executive Assistant and will: perform receptionist duties and answer telephones; greet office callers and visitors and provide basic information regarding agency activities; answer general questions, send prepared brochures or informational materials to requestors, and refer all callers/visitors to appropriate personnel or offices; collect all outgoing mail daily, prepare and send outgoing mail, open date stamp and distribute all received mail; order office supplies; provide administrative support to the Director's Office including proof reading documents, creating documents for special projects, email and correspondence; ensure conference rooms and rooms are clean and operational providing assistance as needed; file documents required to be maintained by the department, prepare and maintain department files; provide fiscal assistance by entering data into IFS-Advantage and spreadsheets as needed; assist the Executive Assistant, Deputy Director and Director with special projects as requested. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-2_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and six months of general clerical experience; OR six months of experience as a Clerical Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/29/24 and 5/20/24 (final) Salary Information: Level I - $3,509.58 - $4,266.50/month Level II - $3,946.33 - $4,795.44/month Office Specialist is a single class with two salary levels, Office Specialist (Level II), and Office Specialist (Level I). Office Specialists (Levels I/II) provide a wide range of specialized technical clerical support throughout County departments. The kind of work performed depends on the specific program or assignment. Office Specialist (Level II) is the journey level class. Incumbents are expected to be technically proficient in handling the assigned duties of the class. Performance at this level requires the ability to explain and apply specific codes, laws, ordinances, legal documents, and technical terminology related to each program or assignment. Office Specialist (Level I) is the trainee level class and is designed for recruitment and training of persons who do not meet the minimum qualifications for the journey level. Under close supervision, Office Specialist Level I perform a variety of clerical/operational duties of less than average difficulty. Note: With a few exceptions, Office Specialists are found in one of the following special assignments: Retirement Administration, Recording Legal Documents, Personnel Actions, Payroll, Examination Scheduling/Processing, Certifications, Medical and Life Insurance Administration, and Property Tax Assessment. Some positions may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular classes. Examples of Knowledge and Abilities Office Specialist (Level II) Knowledge of Clear writing: grammar, punctuation, spelling, vocabulary Standard methods of filing (alphabetic, numeric, chronological) English language to communicate Telephone procedures Arithmetic to make calculations including addition, subtraction, multiplication, and division Keyboard (computer, typewriter) General principles, procedures and practices of recordkeeping Letter and memo format Ability to Learn specific codes, laws, ordinances, legal documents and technical terminology related to each program or assignment Calculate solutions to math problems involving addition, subtraction, division, multiplication Understand and follow basic oral and written instructions Operate computer terminals, typewriter, printer, copier, microfiche, and FAX Prioritize work to meet deadlines Read English at a level necessary to understand procedures manuals, policies, guidelines Write English at a level necessary to prepare correspondence according to specified format and record incoming information Speak English at a level necessary to communicate information clearly Operate communication devices, telephone and may include radios Deal tactfully with people Accurately proofread details, noting and detecting errors Additional for some positions: Types from clear copy accurately at a rate of not less than 35 words a minute. Office Specialist (Level I) Knowledge and Abilities Same as for Office Specialist (Level II), except that work is originally done under close supervision; as experience is gained, greater independence of action is exercised and less detailed supervision is received until the incumbent is functioning at the journey level. Employment Qualifications Minimum Qualifications Any combination of education, training, and experience likely to provide the required knowledge and abilities for this class as described above. Typical ways include: Office Specialist (Level II): Six (6) months as Office Specialist (Level I) with Sacramento County or one (1) year of specialized clerical experience comparable to one of the special assignments listed above. Office Specialist (Level I): One year of clerical experience including customer relations, giving and receiving information on a daily basis, and financial or statistical record-keeping. Note: The level at which initial appointments to the class of Office Specialist are made, and advancement from the lower to the higher level of this class (Level I to Level II), are at the discretion of the appointing authority, providing the minimum qualification is met. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Ability to speak, read, and/or write fluently in a language other than English, or knowledge of the culture as certified by the Department of Personnel Services (fomerly the Department of Human Resources). Where required, these special skills may be used in performing such tasks as the following: 1. Gives information by telephone or in person, regarding department services, in a language other than English, to persons whose understanding of English is limited. 2. Translates from written English, the regulations or ordinances, to a language other than English. 3. Translates to English, requests from the public, orally or in writing in a language other than standard English. 4. As assigned, assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 16, 2024
The Position Come join one of Forbes Magazine's Best Employers! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/29/24 and 5/20/24 (final) Salary Information: Level I - $3,509.58 - $4,266.50/month Level II - $3,946.33 - $4,795.44/month Office Specialist is a single class with two salary levels, Office Specialist (Level II), and Office Specialist (Level I). Office Specialists (Levels I/II) provide a wide range of specialized technical clerical support throughout County departments. The kind of work performed depends on the specific program or assignment. Office Specialist (Level II) is the journey level class. Incumbents are expected to be technically proficient in handling the assigned duties of the class. Performance at this level requires the ability to explain and apply specific codes, laws, ordinances, legal documents, and technical terminology related to each program or assignment. Office Specialist (Level I) is the trainee level class and is designed for recruitment and training of persons who do not meet the minimum qualifications for the journey level. Under close supervision, Office Specialist Level I perform a variety of clerical/operational duties of less than average difficulty. Note: With a few exceptions, Office Specialists are found in one of the following special assignments: Retirement Administration, Recording Legal Documents, Personnel Actions, Payroll, Examination Scheduling/Processing, Certifications, Medical and Life Insurance Administration, and Property Tax Assessment. Some positions may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular classes. Examples of Knowledge and Abilities Office Specialist (Level II) Knowledge of Clear writing: grammar, punctuation, spelling, vocabulary Standard methods of filing (alphabetic, numeric, chronological) English language to communicate Telephone procedures Arithmetic to make calculations including addition, subtraction, multiplication, and division Keyboard (computer, typewriter) General principles, procedures and practices of recordkeeping Letter and memo format Ability to Learn specific codes, laws, ordinances, legal documents and technical terminology related to each program or assignment Calculate solutions to math problems involving addition, subtraction, division, multiplication Understand and follow basic oral and written instructions Operate computer terminals, typewriter, printer, copier, microfiche, and FAX Prioritize work to meet deadlines Read English at a level necessary to understand procedures manuals, policies, guidelines Write English at a level necessary to prepare correspondence according to specified format and record incoming information Speak English at a level necessary to communicate information clearly Operate communication devices, telephone and may include radios Deal tactfully with people Accurately proofread details, noting and detecting errors Additional for some positions: Types from clear copy accurately at a rate of not less than 35 words a minute. Office Specialist (Level I) Knowledge and Abilities Same as for Office Specialist (Level II), except that work is originally done under close supervision; as experience is gained, greater independence of action is exercised and less detailed supervision is received until the incumbent is functioning at the journey level. Employment Qualifications Minimum Qualifications Any combination of education, training, and experience likely to provide the required knowledge and abilities for this class as described above. Typical ways include: Office Specialist (Level II): Six (6) months as Office Specialist (Level I) with Sacramento County or one (1) year of specialized clerical experience comparable to one of the special assignments listed above. Office Specialist (Level I): One year of clerical experience including customer relations, giving and receiving information on a daily basis, and financial or statistical record-keeping. Note: The level at which initial appointments to the class of Office Specialist are made, and advancement from the lower to the higher level of this class (Level I to Level II), are at the discretion of the appointing authority, providing the minimum qualification is met. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements Ability to speak, read, and/or write fluently in a language other than English, or knowledge of the culture as certified by the Department of Personnel Services (fomerly the Department of Human Resources). Where required, these special skills may be used in performing such tasks as the following: 1. Gives information by telephone or in person, regarding department services, in a language other than English, to persons whose understanding of English is limited. 2. Translates from written English, the regulations or ordinances, to a language other than English. 3. Translates to English, requests from the public, orally or in writing in a language other than standard English. 4. As assigned, assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/20/2024 5:00 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION The Placer County Sheriff's Office is currently accepting applications for Sheriff's Cadet. The Sheriff's Cadet program is a structured mentorship program designed to prepare individuals for a career in law enforcement. Cadets will train with the Sheriff’s Office Youth and Community Services Unit to perform various routine and progressively more difficult non-sworn duties and will have the opportunity to serve the Placer County community alongside Sheriff's Office staff. Cadets will grow their skills and experience in preparation for entry-level law enforcement positions, such as Deputy Sheriff Trainee. Cadet will be asked to work up to 28 hours over a 7-day period, with the flexibility to choose a schedule between the hours of 0630-2200, Monday to Sunday. Qualified applicants will undergo an extensive background investigation to determine if they meet the high standards set by the Sheriff's Office in the areas including, but not limited to: high moral character, honesty, and exemplary work ethic. The Sheriff's Office also highly values those with a positive attitude toward fellow workers and the community they will be serving. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Applicants should be at least 18 years of age at the time of appointment. Applications for this recruitment will be screened on a bi-weekly basis. DEFINITION To learn to perform various routine and progressively more difficult non-sworn law enforcement-related duties; to learn to assist the public, sworn and non-sworn staff, and other personnel with a variety of assignments related to law enforcement functions; and to learn to perform other duties not requiring Peace Officer status. DISTINGUISHING CHARACTERISTICS The Sheriff’s Cadet is an unclassified, training-level classification designed to prepare incumbents for a career in law enforcement through the performance of routine, non-sworn tasks. Positions in this class are distinguished from Deputy Sheriff Trainee in that the latter is a permanent, full-time position requiring incumbents to be enrolled in and attending the California Peace Officer Standards and Training (POST) Regular Basic Course/Academy. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from higher-level staff in assigned subject area. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assist with a variety of routine, non-sworn clerical, and technical law enforcement duties. Respond to calls for service; take crime reports, missing person reports, and other reports not requiring the presence of a sworn officer. Assist with collecting evidence and processing crime scenes. Assist the public either in person, on the telephone, or in the field; explain Sheriff’s Office procedures and policies to the public as needed. Respond to abandoned vehicle complaints; conduct parking enforcement; provide traffic control. Set up for and attend community events; advise public of applicable regulations and procedures; represent Sheriff’s Office to the public. Serve as a role player for training scenarios. Conduct meetings and make presentations to community and school groups; write articles; prepare pamphlets and brochures related to law enforcement and crime prevention activities. Perform a variety of record keeping, filing, indexing, and other general clerical work; type statements, letters, petitions, civil and criminal complaints, and other material. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions and outdoors in all weather conditions. Duties may be performed in close proximity to moving vehicles, firearms and other weapons, and other environmental factors related to law enforcement field work. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: No experience is required. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate May need to possess a valid California driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic law enforcement terminology and concepts. Modern office procedures, methods, and computer equipment. Correct English usage, spelling, punctuation, and grammar. Basic techniques for dealing with diverse people in emotionally challenging and adverse situations. Ability to: On a continuous basis, know and understand all aspects of assigned position; intermittently analyze work papers, reports, and special projects; remember accounts given by witnesses; interpret and apply internal department rules and regulations; observe while in the field; focus on a single task for long periods of time; work with frequent interruptions; work under time pressure and complete a high volume of tasks; and problem solve situations. On an intermittent basis, sit at desk or in a vehicle; walk and stand for long periods of time during field activities; bend, twist, squat, stoop, and kneel to access office and field work equipment; climb stairs and/or ladders; perform simple and power grasping; pushing and pulling; fine manipulation; see with sufficient visual acuity to perform essential job functions; hear with sufficient acuity to perform essential job functions; and lift moderate weight. Learn and apply applicable laws, rules, and regulations. Interpret and explain law enforcement-related policies and procedures to the public. Learn the function, organization, purpose, operation, and procedures of law enforcement and/or public safety agencies. Communicate clearly and concisely, both orally and in writing. Effectively communicate with and elicit information from diverse individuals in emotionally challenging or adverse situations. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective work relationships with those contacted in the performance of required duties. MISCELLANEOUS INFORMATION Length of Probation This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit Unclassified CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Erica Priddle, Human Resources Analyst, at EPriddle@placer.ca.gov or (530) 886-4656. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
POSITION INFORMATION The Placer County Sheriff's Office is currently accepting applications for Sheriff's Cadet. The Sheriff's Cadet program is a structured mentorship program designed to prepare individuals for a career in law enforcement. Cadets will train with the Sheriff’s Office Youth and Community Services Unit to perform various routine and progressively more difficult non-sworn duties and will have the opportunity to serve the Placer County community alongside Sheriff's Office staff. Cadets will grow their skills and experience in preparation for entry-level law enforcement positions, such as Deputy Sheriff Trainee. Cadet will be asked to work up to 28 hours over a 7-day period, with the flexibility to choose a schedule between the hours of 0630-2200, Monday to Sunday. Qualified applicants will undergo an extensive background investigation to determine if they meet the high standards set by the Sheriff's Office in the areas including, but not limited to: high moral character, honesty, and exemplary work ethic. The Sheriff's Office also highly values those with a positive attitude toward fellow workers and the community they will be serving. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Applicants should be at least 18 years of age at the time of appointment. Applications for this recruitment will be screened on a bi-weekly basis. DEFINITION To learn to perform various routine and progressively more difficult non-sworn law enforcement-related duties; to learn to assist the public, sworn and non-sworn staff, and other personnel with a variety of assignments related to law enforcement functions; and to learn to perform other duties not requiring Peace Officer status. DISTINGUISHING CHARACTERISTICS The Sheriff’s Cadet is an unclassified, training-level classification designed to prepare incumbents for a career in law enforcement through the performance of routine, non-sworn tasks. Positions in this class are distinguished from Deputy Sheriff Trainee in that the latter is a permanent, full-time position requiring incumbents to be enrolled in and attending the California Peace Officer Standards and Training (POST) Regular Basic Course/Academy. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from higher-level staff in assigned subject area. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assist with a variety of routine, non-sworn clerical, and technical law enforcement duties. Respond to calls for service; take crime reports, missing person reports, and other reports not requiring the presence of a sworn officer. Assist with collecting evidence and processing crime scenes. Assist the public either in person, on the telephone, or in the field; explain Sheriff’s Office procedures and policies to the public as needed. Respond to abandoned vehicle complaints; conduct parking enforcement; provide traffic control. Set up for and attend community events; advise public of applicable regulations and procedures; represent Sheriff’s Office to the public. Serve as a role player for training scenarios. Conduct meetings and make presentations to community and school groups; write articles; prepare pamphlets and brochures related to law enforcement and crime prevention activities. Perform a variety of record keeping, filing, indexing, and other general clerical work; type statements, letters, petitions, civil and criminal complaints, and other material. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions and outdoors in all weather conditions. Duties may be performed in close proximity to moving vehicles, firearms and other weapons, and other environmental factors related to law enforcement field work. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: No experience is required. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate May need to possess a valid California driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic law enforcement terminology and concepts. Modern office procedures, methods, and computer equipment. Correct English usage, spelling, punctuation, and grammar. Basic techniques for dealing with diverse people in emotionally challenging and adverse situations. Ability to: On a continuous basis, know and understand all aspects of assigned position; intermittently analyze work papers, reports, and special projects; remember accounts given by witnesses; interpret and apply internal department rules and regulations; observe while in the field; focus on a single task for long periods of time; work with frequent interruptions; work under time pressure and complete a high volume of tasks; and problem solve situations. On an intermittent basis, sit at desk or in a vehicle; walk and stand for long periods of time during field activities; bend, twist, squat, stoop, and kneel to access office and field work equipment; climb stairs and/or ladders; perform simple and power grasping; pushing and pulling; fine manipulation; see with sufficient visual acuity to perform essential job functions; hear with sufficient acuity to perform essential job functions; and lift moderate weight. Learn and apply applicable laws, rules, and regulations. Interpret and explain law enforcement-related policies and procedures to the public. Learn the function, organization, purpose, operation, and procedures of law enforcement and/or public safety agencies. Communicate clearly and concisely, both orally and in writing. Effectively communicate with and elicit information from diverse individuals in emotionally challenging or adverse situations. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective work relationships with those contacted in the performance of required duties. MISCELLANEOUS INFORMATION Length of Probation This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit Unclassified CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Erica Priddle, Human Resources Analyst, at EPriddle@placer.ca.gov or (530) 886-4656. Closing Date/Time: Continuous
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) be an experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations; 4) remain calm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . POSITION QUALIFICATIONS A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. APPLICATION AND INTERVIEW PROCESS Applications and supplemental questions will be accepted and reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the current FY Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: Continuous
Mar 05, 2024
Full Time
THE POSITION The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) be an experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations; 4) remain calm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . POSITION QUALIFICATIONS A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. APPLICATION AND INTERVIEW PROCESS Applications and supplemental questions will be accepted and reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the current FY Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description PUBLIC SAFETY DISPATCHER-IN-TRAINING Regular Full-Time Employment Opportunity This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, a current (dated within one year of application) passing CritiCall exam, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Under supervision and in a trainee capacity, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher-In-Training is the entry and trainee level in the public safety dispatcher series. Under close supervision, incumbents are trained in dispatching techniques, equipment and protocols. Work assignments change frequently in order to facilitate training. Employees are subject to daily and weekly observation reports until they demonstrate the ability to perform independently. This classification is distinguished from the higher level Public Safety Dispatcher in that the latter is the fully trained, journey level classification in the series. This is an alternately staffed classification. Public Safety Dispatcher-In-Training incumbents are required to achieve the knowledge, skills and abilities necessary to advance to the Public Safety Dispatcher level within the twelve month probationary period. Essential Job Functions (May include, but are not limited to, the following): Dispatches public safety personnel and equipment on both routine and emergency calls utilizing a computer aided dispatch system, multiple video display terminals, radio dispatching consoles, and related equipment. Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates a CAD system event, relays information to other jurisdictions or provides information for the caller; processes and prioritizes incoming calls. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may initiate the reassignment of fire equipment to ensure adequate city-wide fire protection. Inquires, interprets, verifies, receives, and disseminates information from law enforcement computer networks, such as wanted persons, stolen property, vehicle registration, and all points bulletins. Provides Emergency Medical Dispatch, and Emergency Fire Dispatch, including pre-arrival and post-dispatch instructions. Provides the public with basic instructions to safeguard persons in hazardous situations prior to the arrival of trained emergency personnel. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor text to 9-1-1. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent, AND One year of work experience providing customer service to the public. Knowledge, Skills, and Abilities Working Knowledge of: Effective customer service techniques. Some Knowledge of: Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Proper record-keeping techniques. Ability to: Learn to operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Obtain essential information from reporting parties about the nature of the emergency. Learn to analyze situations accurately and take effective action to assure officer and citizen safety. Learn to accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Learn to extract information or data from multiple video terminal displays which dynamically update. Learn and apply Department of Public Safety telephone answering techniques, policies and procedures. Learn the primary roads, streets, highways, major buildings and public facilities within the city limits, and memorize names and locations. Maintain composure, exercise sound judgment, and work quickly and accurately under pressure in emergency situations. Communicate clearly and distinctly using radio and telephone equipment. Communicate clearly and concisely in English, both orally and in writing. Read and interpret policies, procedures, protocols and maps. Maintain accurate records and spell correctly. Follow oral and written instructions. Type at a rate of 35 net words per minute. Work independently and as a member of a team. Establish and maintain effective working relationships. Deal tactfully with the public and with others and ensure that the City's philosophy of excellent customer service is understood and carried out in all forms of communication. Work in a highly structured environment where all communications or work are recorded or documented as public record. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete both Emergency Fire and Medical Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended timeline as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Completion of a Basic Dispatcher certification course approved by the California Peace Officers Standards and Training organization (POST) within one year of appointment. Possession of a POST Public Safety Dispatcher certificate within 18 months of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. Application and Selection Process This is a continuous recruitment which may close at any time. If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions, a current (dated within one year of application) passing CritiCall Exam, and a current (dated within one year of application) typing certificate verifying at least 35 net words per minute, to the Department of Human Resources. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidates with complete applications will be invited to an initial interview. Those candidates who pass the initial interview will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, psychological exam, as well as medical exam(s) including an alcohol/drug screening administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION This position is represented by the Communications Officers Association (COA) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description PUBLIC SAFETY DISPATCHER-IN-TRAINING Regular Full-Time Employment Opportunity This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, a current (dated within one year of application) passing CritiCall exam, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Under supervision and in a trainee capacity, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher-In-Training is the entry and trainee level in the public safety dispatcher series. Under close supervision, incumbents are trained in dispatching techniques, equipment and protocols. Work assignments change frequently in order to facilitate training. Employees are subject to daily and weekly observation reports until they demonstrate the ability to perform independently. This classification is distinguished from the higher level Public Safety Dispatcher in that the latter is the fully trained, journey level classification in the series. This is an alternately staffed classification. Public Safety Dispatcher-In-Training incumbents are required to achieve the knowledge, skills and abilities necessary to advance to the Public Safety Dispatcher level within the twelve month probationary period. Essential Job Functions (May include, but are not limited to, the following): Dispatches public safety personnel and equipment on both routine and emergency calls utilizing a computer aided dispatch system, multiple video display terminals, radio dispatching consoles, and related equipment. Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates a CAD system event, relays information to other jurisdictions or provides information for the caller; processes and prioritizes incoming calls. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may initiate the reassignment of fire equipment to ensure adequate city-wide fire protection. Inquires, interprets, verifies, receives, and disseminates information from law enforcement computer networks, such as wanted persons, stolen property, vehicle registration, and all points bulletins. Provides Emergency Medical Dispatch, and Emergency Fire Dispatch, including pre-arrival and post-dispatch instructions. Provides the public with basic instructions to safeguard persons in hazardous situations prior to the arrival of trained emergency personnel. Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. Monitor text to 9-1-1. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent, AND One year of work experience providing customer service to the public. Knowledge, Skills, and Abilities Working Knowledge of: Effective customer service techniques. Some Knowledge of: Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Proper record-keeping techniques. Ability to: Learn to operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. Obtain essential information from reporting parties about the nature of the emergency. Learn to analyze situations accurately and take effective action to assure officer and citizen safety. Learn to accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. Learn to extract information or data from multiple video terminal displays which dynamically update. Learn and apply Department of Public Safety telephone answering techniques, policies and procedures. Learn the primary roads, streets, highways, major buildings and public facilities within the city limits, and memorize names and locations. Maintain composure, exercise sound judgment, and work quickly and accurately under pressure in emergency situations. Communicate clearly and distinctly using radio and telephone equipment. Communicate clearly and concisely in English, both orally and in writing. Read and interpret policies, procedures, protocols and maps. Maintain accurate records and spell correctly. Follow oral and written instructions. Type at a rate of 35 net words per minute. Work independently and as a member of a team. Establish and maintain effective working relationships. Deal tactfully with the public and with others and ensure that the City's philosophy of excellent customer service is understood and carried out in all forms of communication. Work in a highly structured environment where all communications or work are recorded or documented as public record. Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete both Emergency Fire and Medical Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended timeline as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Completion of a Basic Dispatcher certification course approved by the California Peace Officers Standards and Training organization (POST) within one year of appointment. Possession of a POST Public Safety Dispatcher certificate within 18 months of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. Application and Selection Process This is a continuous recruitment which may close at any time. If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions, a current (dated within one year of application) passing CritiCall Exam, and a current (dated within one year of application) typing certificate verifying at least 35 net words per minute, to the Department of Human Resources. Please note: For this recruitment, online typing tests will be accepted. Click here for more information about the CritiCall Dispatcher Exam . Click here to view upcoming test dates, or to make a reservation for the CritiCall Dispatcher Exam . For more information on how to obtain and submit a typing certificate, please contact the Human Resources via email to humanresources@sunnyvale.ca.gov . Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov , Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidates with complete applications will be invited to an initial interview. Those candidates who pass the initial interview will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, psychological exam, as well as medical exam(s) including an alcohol/drug screening administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION This position is represented by the Communications Officers Association (COA) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Communication Officers Association Benefits COA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information DEPARTMENT: FILING DATES: Applications will be accepted starting Monday, April 8, 2024, 8:00 a.m., PT until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: 49178D REPOSTING INFORMATION: This is a reposting to reopen the exam number 49178D, add Fair Chance Initiative and Anti-Racism, Diversity, and Inclusion (ARDI) paragraphs, update salary information and Supplemental Questionnaires. TYPE OF RECRUITMENT: Open Competitive Opportunity APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. DEFINITION: Under close supervision, makes initial and continuing eligibility determinations for grants and public assistance programs' applicants and participants. CLASSIFICATION STANDARDS: This is the entry-level trainee class and positions of this class report to an Eligibility Supervisor. Eligibility Worker I distinguishes from the Eligibility Worker II class in that the latter class is a journey-level class and Eligibility Worker I receives on-the-job and classroom training. On-the-job and classroom training includes practical experience in interviewing public assistance applicants or participants to determine initial or continuing eligibility for public assistance grants and programs, and identifying problems requiring referral to social services staff. Upon completion of the one-year probationary period, incumbents are expected to be able to demonstrate the acquired knowledge and abilities necessary for advancement to the Eligibility Worker II class. Incumbents must be able to exercise interviewing and record-keeping techniques; to gather, record and evaluate client data; to understand and follow written instructions; to make arithmetic computations; and deal effectively with the public. Essential Job Functions Receives instruction and practical experience in the following activities: Interviews applicants or participants of public assistance to obtain financial and other eligibility data. Prepares the forms necessary for entering participant's financial and biographical data into the computer system; reviews computer generated data reports to verify and ensures data entered is accurate. Assists applicants or participants in completing the necessary documents. Explains provisions of the various public assistance programs, applicable Federal and State regulations, County's policies, and legal rights and responsibilities of applicants or participants in public assistance programs. Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, such as CalWORKS, General Relief, CalFresh, Medi-Cal, Foster Care or other public assistance programs. Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided by the applicants or participants to resolve discrepancies. Searches various income and eligibility-related computer databases to ascertain whether the applicants or participants are receiving income from other sources of public assistance aids or programs, and to further assess eligibility status. Computes benefits for eligible applicants or participants of public assistance programs, determine whether funds can be authorized for special needs, initiates and updates program participants' financial information and documents. Organizes, monitors and prioritizes assigned cases to ensure necessary case records and documents are properly filed, processed, verified and updated within specific time limits established by legislation and regulations. Makes preliminary assessment of applicants or program participants' social situation to determine potential problems which would require making referrals to social services staff. Refers applicants or program participants to appropriate County departments, community-based organizations and other agencies for services and resources to address their immediate and long-term needs. Follows existing procedures and criteria to identify suspected cases of welfare fraud for referrals to the Welfare Fraud Prevention and Investigation unit. Verifies earnings or incomes to compute the amount of over-payment or over-issuance, generate over-payment reports and Notices of Action, and, when appropriate, make referrals to the Welfare Fraud Prevention and Investigation unit as needed. Initiates a job referral for potentially employable applicants and participants of public assistance programs as needed Makes home calls or site visits to interview participants to clarify or verify eligibility or other information as needed. Requirements MINIMUM REQUIREMENTS: Option 1*: Completion of 60 semester units or 90 quarter units of work in an accredited college. Option 2: Two years of clerical experience. Note: Credit for experience is given based on a 40-hour workweek. Part time experience is credited on a part time ratio, such as 20 hours per week for two months equals one month of experience. SPECIAL REQUIREMENTS INFORMATION: *In order to qualify under option 1, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript, or a certificate of completion with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as a transcript or letter that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information IMPORTANT NOTES: Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . EXAMINATION CONTENT: This examination will consist of multiple-choice test weighted 100% covering the following: Written Expression Reading Comprehension Data Analysis and Interpretation/Basic Mathematics Customer Focus Learning Potential Responsibility Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher in the examination in order to be placed on the eligible register. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add JennyZeng@dpss.lacounty.gov, info@governmentjobs.com , Noreply@governmentjobs.com , EWCentralHiring@dpss.lacounty.gov, talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com and the domains dpss.lacounty.gov , hr.lacounty.gov , and governmentjobs.com to your email address list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. In the event candidates pass examination and EW Central Hiring emails/calls candidates, candidates may also elect to receive text message notifications from EW Central Hiring by turning on the text message notifications in your governmentjobs.com account. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone. Standardized and copyrighted examination materials are not subject to review in accordance with Civil Service Rule 7.19. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. Also, you may not retake test until your name expires from the eligible register. SELECTIVE CERTIFICATION REGISTERS: Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification registers by service areas. Candidates who wish to have their names placed on a language selective certification register must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write English and the specialty language. APPOINTMENT INFORMATION: As a condition of employment, appointees must successfully pass a training program. The duration of the training program (approximately 10 - 14 weeks of classroom and on-the-job training) is included in the appointee's one-year probation period. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Applicants must submit all applicable documents (diplomas, official transcripts, certificates, etc. to be considered) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name, ELIGIBILITY WORKER I and exam number, 49178D . Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and/or Minimum Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Public Social Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name, ELIGIBILITY WORKER I and exam number, 49178D in the subject line, to ExamsUnit@dpss.lacounty.gov . Testing Accommodations and Coordinator Contact Information: If you need accommodation to take an online assessment and/or written test, let us know by contacting the following respective ADA/Testing Coordinators: For online assessments: TestingAccommodations@hr.lacounty.gov For written tests: LassandraHill@dpss.lacounty.gov or call (562) 551-3384 The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Primary Contact Name: Jenny Zeng at (562) 566-7523 Department Contact Email: ExamsUnit@dpss.lacounty.gov For detailed information, please click here
Apr 05, 2024
Full Time
Position/Program Information DEPARTMENT: FILING DATES: Applications will be accepted starting Monday, April 8, 2024, 8:00 a.m., PT until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: 49178D REPOSTING INFORMATION: This is a reposting to reopen the exam number 49178D, add Fair Chance Initiative and Anti-Racism, Diversity, and Inclusion (ARDI) paragraphs, update salary information and Supplemental Questionnaires. TYPE OF RECRUITMENT: Open Competitive Opportunity APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. DEFINITION: Under close supervision, makes initial and continuing eligibility determinations for grants and public assistance programs' applicants and participants. CLASSIFICATION STANDARDS: This is the entry-level trainee class and positions of this class report to an Eligibility Supervisor. Eligibility Worker I distinguishes from the Eligibility Worker II class in that the latter class is a journey-level class and Eligibility Worker I receives on-the-job and classroom training. On-the-job and classroom training includes practical experience in interviewing public assistance applicants or participants to determine initial or continuing eligibility for public assistance grants and programs, and identifying problems requiring referral to social services staff. Upon completion of the one-year probationary period, incumbents are expected to be able to demonstrate the acquired knowledge and abilities necessary for advancement to the Eligibility Worker II class. Incumbents must be able to exercise interviewing and record-keeping techniques; to gather, record and evaluate client data; to understand and follow written instructions; to make arithmetic computations; and deal effectively with the public. Essential Job Functions Receives instruction and practical experience in the following activities: Interviews applicants or participants of public assistance to obtain financial and other eligibility data. Prepares the forms necessary for entering participant's financial and biographical data into the computer system; reviews computer generated data reports to verify and ensures data entered is accurate. Assists applicants or participants in completing the necessary documents. Explains provisions of the various public assistance programs, applicable Federal and State regulations, County's policies, and legal rights and responsibilities of applicants or participants in public assistance programs. Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, such as CalWORKS, General Relief, CalFresh, Medi-Cal, Foster Care or other public assistance programs. Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided by the applicants or participants to resolve discrepancies. Searches various income and eligibility-related computer databases to ascertain whether the applicants or participants are receiving income from other sources of public assistance aids or programs, and to further assess eligibility status. Computes benefits for eligible applicants or participants of public assistance programs, determine whether funds can be authorized for special needs, initiates and updates program participants' financial information and documents. Organizes, monitors and prioritizes assigned cases to ensure necessary case records and documents are properly filed, processed, verified and updated within specific time limits established by legislation and regulations. Makes preliminary assessment of applicants or program participants' social situation to determine potential problems which would require making referrals to social services staff. Refers applicants or program participants to appropriate County departments, community-based organizations and other agencies for services and resources to address their immediate and long-term needs. Follows existing procedures and criteria to identify suspected cases of welfare fraud for referrals to the Welfare Fraud Prevention and Investigation unit. Verifies earnings or incomes to compute the amount of over-payment or over-issuance, generate over-payment reports and Notices of Action, and, when appropriate, make referrals to the Welfare Fraud Prevention and Investigation unit as needed. Initiates a job referral for potentially employable applicants and participants of public assistance programs as needed Makes home calls or site visits to interview participants to clarify or verify eligibility or other information as needed. Requirements MINIMUM REQUIREMENTS: Option 1*: Completion of 60 semester units or 90 quarter units of work in an accredited college. Option 2: Two years of clerical experience. Note: Credit for experience is given based on a 40-hour workweek. Part time experience is credited on a part time ratio, such as 20 hours per week for two months equals one month of experience. SPECIAL REQUIREMENTS INFORMATION: *In order to qualify under option 1, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript, or a certificate of completion with your application or within ten (10) calendar days from application submission. Official transcript and official letter are defined as a transcript or letter that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information IMPORTANT NOTES: Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . EXAMINATION CONTENT: This examination will consist of multiple-choice test weighted 100% covering the following: Written Expression Reading Comprehension Data Analysis and Interpretation/Basic Mathematics Customer Focus Learning Potential Responsibility Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher in the examination in order to be placed on the eligible register. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add JennyZeng@dpss.lacounty.gov, info@governmentjobs.com , Noreply@governmentjobs.com , EWCentralHiring@dpss.lacounty.gov, talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com and the domains dpss.lacounty.gov , hr.lacounty.gov , and governmentjobs.com to your email address list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. In the event candidates pass examination and EW Central Hiring emails/calls candidates, candidates may also elect to receive text message notifications from EW Central Hiring by turning on the text message notifications in your governmentjobs.com account. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via E-mail or USPS, depending on your chosen method of contact in the supplemental questionnaire. Test scores cannot be given over the phone. Standardized and copyrighted examination materials are not subject to review in accordance with Civil Service Rule 7.19. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. Also, you may not retake test until your name expires from the eligible register. SELECTIVE CERTIFICATION REGISTERS: Selective certification registers may be prepared for the following language specialties: AMESLAN, Arabic, Armenian, Cambodian, Cantonese, Farsi, Korean, Lao, Mandarin, Russian, Spanish, Tagalog, and Vietnamese. The Department may also prepare selective certification registers by service areas. Candidates who wish to have their names placed on a language selective certification register must indicate their foreign language on the application and pass a qualifying language proficiency test on their ability to speak, read, and write English and the specialty language. APPOINTMENT INFORMATION: As a condition of employment, appointees must successfully pass a training program. The duration of the training program (approximately 10 - 14 weeks of classroom and on-the-job training) is included in the appointee's one-year probation period. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Applicants must submit all applicable documents (diplomas, official transcripts, certificates, etc. to be considered) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to ExamsUnit@dpss.lacounty.gov but must be received within ten (10) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name, ELIGIBILITY WORKER I and exam number, 49178D . Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. Utilizing verbiage from the Class Specification and/or Minimum Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Public Social Services is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name, ELIGIBILITY WORKER I and exam number, 49178D in the subject line, to ExamsUnit@dpss.lacounty.gov . Testing Accommodations and Coordinator Contact Information: If you need accommodation to take an online assessment and/or written test, let us know by contacting the following respective ADA/Testing Coordinators: For online assessments: TestingAccommodations@hr.lacounty.gov For written tests: LassandraHill@dpss.lacounty.gov or call (562) 551-3384 The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Primary Contact Name: Jenny Zeng at (562) 566-7523 Department Contact Email: ExamsUnit@dpss.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER R1137D-R FIRST DAY OF FILING Tuesday, March 1, 2022 at 8:00 a.m. (PT) This announcement is being reposted to update the hourly rate . This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING TYPE Open Continuous SALARY $18.14 hourly With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, child protection, property assessment, public health protection, water conservation, public social services, cultural activities and many more. TEMPORARY SERVICES REGISTRY PROGRAM: The Temporary Services Registry Program supports the Board of Supervisor's recently enacted Local and Target Worker Hire Policy. This policy utilizes local residents served and tracked by the Workforce Innovation and Opportunity Act and Workforce Development Board Programs. This includes, but is not limited to, Veterans and their families, current or former foster youth, people experiencing homelessness, low-income, those with history of involvement with the Criminal Justice System and those without a high school diploma or GED. Registry employees will be used to assist County Departments with clerical and office support during workload peaks, or when a County department has a need for additional support. The length of an assignment can vary. Program participation is limited up to two years. Essential Job Functions What will I do as an Office Support Assistant? Process requests for supplies, service orders, invoices, timesheets and routine reports annually or by utilizing electronic systems. Maintain a variety of documents, records and logs by sorting, filing, photocopying, searching, verifying, and tracking information. Provide information and referral by answering routine questions and/or routes inquiries to appropriate office. Perform data entry to update and record statistical information. Perform mathematical computations including adding, subtracting, multiplying and dividing accurately. Maintain inventory and prepares supply requisitions as needed. Arrange for meetings by coordinating calendars, distributing agenda material and reserving conference rooms. Operate office equipment, such as: computer, 10-key adding machine, typewriter, facsimile machine, photocopier, postage meter, etc. Requirements SELECTION REQUIREMENTS: A certificate* of completion from the Department of Mental Health's South Bay Mental Health Center, Department of Public Social Services', Los Angeles County Office of Education (LACOE)’sor the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs, or Department of Economic Opportunity's Careers for a Cause Program**. LICENSE REQUIRED: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to meet the Selection Requirements, you MUST attach a certificate of completion at the time of filing or within ten (10) calendar days of filing your application online. **A Los Angeles County Job Services' Job or Work Readiness Training Program Certificate of Completion is obtained by completing a Department of Public Social Services GAIN or GROW Job Readiness Programs (i.e. GAIN Job Club, GAIN Flex Job Club, GAIN Job Search activity, GROW Job Readiness Training, GROW JOB Readiness Training for Youth, GROW Career Opportunities Resources or Employment, GROW Pathways to Success, GROW Cell-Ed Training, or Blueprint for Workplace Success Program), Department of Mental Health's South Bay Mental Health Center (i.e. Service Area (SA) - 4 Peer Resources Center Work Readiness Trainee), Department of Workforce Development, Aging and Community Services' Job or Work Readiness Training Program's Work Readiness Training Program), Department of Economic Opportunity (i.e. Careers for a Cause Program, America's Job Center of California (AJCC)) and/or Los Angeles County Office of Education (LACOE)’s Job or Work Readiness Training Program. Additional Information EXAMINATION CONTENT: This examination will consist of a multiple-choice and/or simulation assessment weighted 100%, that will assess: Learning Potential Responsibility Customer Focus MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the Selection Requirements and receive a passing score of 70% or higher on the examination in order to be placed on the Eligible Register. Please Note: Test Invitation Letters and other correspondence will be sent electronically to the e-mail address provided on the application. It is important that applicants provide a valid e-mail address. Please add kmacaranas@hr.lacounty.gov , CLovell@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your e-mail address book and/or list of approved senders to prevent e-mail notifications from being filtered as SPAM/JUNK mail. All notices will be sent electronically to your e-mail address . TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. Test scores cannot be given over the telephone. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register for a period of six (6) months from the date the list is created. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies throughout the County of Los Angeles. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be submitted online only. We will begin receiving applications on March 1, 2022 at 8:00 a.m. (PT). until needs of the service are met. All applications must be received before 5 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5 p.m. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Any additional documents, IF ANY , must be received at the time of filing or within ten (10) calendar days from application submission. Apply online by clicking the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Fill out your application completely including the required Supplemental Questions detailing experience relating to the Selection Requirements. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. In order to receive credit for holding a Certificate of Completion of the Department of Public Social Services' or the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs (please refer to the Selection Requirements and Special Requirement Information sections for more information), you must attach a legible copy of the certificate at the time of filing or within ten (10) calendar days of filing your application online. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. SOCIAL SECURITY NUMBER: We need for you to use your own social security number during filing to ensure your application is processed accurately. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : Computers are available at public libraries throughout Los Angeles County. Please use the following link to locate a Los Angeles County Public Library near you: http://www.colapublib.org/libs/ Please use the following link to locate a Department of Workforce Development, Aging and Community Services community center near you: https://workforce.lacounty.gov/service-locator/ . NO SHARING OF USER ID AND PASSWORD: We want you to have your own user ID and password. Using a family member or friend's account may erase an applicant's original application record. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Anti-Racism, Diversity, and Inclusion (ARDI ) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. California Relay Services Phone: (800) 735-2922 Teletype: (800) 735-2929 Testing Accommodation Email: TestingAccommodations@hr.lacounty.gov Program Contact Name: TempLA Program Contact Phone: (213) 974-2382 Program Contact Email: TempLA@hr.lacounty.gov Department Contact Name: Kathleen Macaranas Department Contact Phone: (213) 351-2934 Department Contact Email: kmacaranas@hr.lacounty.gov For detailed information, please click here
Mar 08, 2024
Temporary
Position/Program Information EXAM NUMBER R1137D-R FIRST DAY OF FILING Tuesday, March 1, 2022 at 8:00 a.m. (PT) This announcement is being reposted to update the hourly rate . This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING TYPE Open Continuous SALARY $18.14 hourly With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, child protection, property assessment, public health protection, water conservation, public social services, cultural activities and many more. TEMPORARY SERVICES REGISTRY PROGRAM: The Temporary Services Registry Program supports the Board of Supervisor's recently enacted Local and Target Worker Hire Policy. This policy utilizes local residents served and tracked by the Workforce Innovation and Opportunity Act and Workforce Development Board Programs. This includes, but is not limited to, Veterans and their families, current or former foster youth, people experiencing homelessness, low-income, those with history of involvement with the Criminal Justice System and those without a high school diploma or GED. Registry employees will be used to assist County Departments with clerical and office support during workload peaks, or when a County department has a need for additional support. The length of an assignment can vary. Program participation is limited up to two years. Essential Job Functions What will I do as an Office Support Assistant? Process requests for supplies, service orders, invoices, timesheets and routine reports annually or by utilizing electronic systems. Maintain a variety of documents, records and logs by sorting, filing, photocopying, searching, verifying, and tracking information. Provide information and referral by answering routine questions and/or routes inquiries to appropriate office. Perform data entry to update and record statistical information. Perform mathematical computations including adding, subtracting, multiplying and dividing accurately. Maintain inventory and prepares supply requisitions as needed. Arrange for meetings by coordinating calendars, distributing agenda material and reserving conference rooms. Operate office equipment, such as: computer, 10-key adding machine, typewriter, facsimile machine, photocopier, postage meter, etc. Requirements SELECTION REQUIREMENTS: A certificate* of completion from the Department of Mental Health's South Bay Mental Health Center, Department of Public Social Services', Los Angeles County Office of Education (LACOE)’sor the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs, or Department of Economic Opportunity's Careers for a Cause Program**. LICENSE REQUIRED: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to meet the Selection Requirements, you MUST attach a certificate of completion at the time of filing or within ten (10) calendar days of filing your application online. **A Los Angeles County Job Services' Job or Work Readiness Training Program Certificate of Completion is obtained by completing a Department of Public Social Services GAIN or GROW Job Readiness Programs (i.e. GAIN Job Club, GAIN Flex Job Club, GAIN Job Search activity, GROW Job Readiness Training, GROW JOB Readiness Training for Youth, GROW Career Opportunities Resources or Employment, GROW Pathways to Success, GROW Cell-Ed Training, or Blueprint for Workplace Success Program), Department of Mental Health's South Bay Mental Health Center (i.e. Service Area (SA) - 4 Peer Resources Center Work Readiness Trainee), Department of Workforce Development, Aging and Community Services' Job or Work Readiness Training Program's Work Readiness Training Program), Department of Economic Opportunity (i.e. Careers for a Cause Program, America's Job Center of California (AJCC)) and/or Los Angeles County Office of Education (LACOE)’s Job or Work Readiness Training Program. Additional Information EXAMINATION CONTENT: This examination will consist of a multiple-choice and/or simulation assessment weighted 100%, that will assess: Learning Potential Responsibility Customer Focus MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the Selection Requirements and receive a passing score of 70% or higher on the examination in order to be placed on the Eligible Register. Please Note: Test Invitation Letters and other correspondence will be sent electronically to the e-mail address provided on the application. It is important that applicants provide a valid e-mail address. Please add kmacaranas@hr.lacounty.gov , CLovell@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your e-mail address book and/or list of approved senders to prevent e-mail notifications from being filtered as SPAM/JUNK mail. All notices will be sent electronically to your e-mail address . TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. Test scores cannot be given over the telephone. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register for a period of six (6) months from the date the list is created. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies throughout the County of Los Angeles. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: Applications must be submitted online only. We will begin receiving applications on March 1, 2022 at 8:00 a.m. (PT). until needs of the service are met. All applications must be received before 5 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5 p.m. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Any additional documents, IF ANY , must be received at the time of filing or within ten (10) calendar days from application submission. Apply online by clicking the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Fill out your application completely including the required Supplemental Questions detailing experience relating to the Selection Requirements. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. In order to receive credit for holding a Certificate of Completion of the Department of Public Social Services' or the Department of Workforce Development, Aging and Community Services' Los Angeles County Job Services' Job or Work Readiness Training Programs (please refer to the Selection Requirements and Special Requirement Information sections for more information), you must attach a legible copy of the certificate at the time of filing or within ten (10) calendar days of filing your application online. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. SOCIAL SECURITY NUMBER: We need for you to use your own social security number during filing to ensure your application is processed accurately. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : Computers are available at public libraries throughout Los Angeles County. Please use the following link to locate a Los Angeles County Public Library near you: http://www.colapublib.org/libs/ Please use the following link to locate a Department of Workforce Development, Aging and Community Services community center near you: https://workforce.lacounty.gov/service-locator/ . NO SHARING OF USER ID AND PASSWORD: We want you to have your own user ID and password. Using a family member or friend's account may erase an applicant's original application record. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Anti-Racism, Diversity, and Inclusion (ARDI ) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. California Relay Services Phone: (800) 735-2922 Teletype: (800) 735-2929 Testing Accommodation Email: TestingAccommodations@hr.lacounty.gov Program Contact Name: TempLA Program Contact Phone: (213) 974-2382 Program Contact Email: TempLA@hr.lacounty.gov Department Contact Name: Kathleen Macaranas Department Contact Phone: (213) 351-2934 Department Contact Email: kmacaranas@hr.lacounty.gov For detailed information, please click here
City of Vallejo
Vallejo, California, United States
Description PLEASE READ THIS BULLETIN IN ITS ENTIRETY THE POSITION This recruitment is being conducted to fill reoccurring full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. P eriodic testing for this position will take place as described below in the supplemental information section. The incumbent in this position will perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS Communications Operator I - This is the entry/trainee level class in the Communications Operator series. This class is distinguished from the Communications Operator II by the performance of the more routine tasks and duties assigned to positions within the series in the Communications Section. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Incumbents are expected to promote to the Communications Operator II level after satisfactory completion of an eighteen month probationary period and when experience and education requirements for the Communications Operator II level are met. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Communications Supervisor and receives functional supervision from Patrol Supervisors, to include the On-Duty Watch Commander. Essential Functions Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Perform related duties as assigned. Experience and Training Guidelines A typical way to obtain the knowledge and abilities would be: Experience : Some experience operating radio, computer or other communica-tion equipment is highly desirable. Training : A High School Diploma or G.E.D. supplemented by general clerical experience. License or Certificate : Possession of, or ability to obtain, an appropriate, valid California driver license upon hire. Tools and Equipment Telephone console to receive 911 and non-emergency telephone calls; PC computer aided dispatch systems with mapping features and printer; Radio console controls and monitors; Headsets; Mobile Data computers; Microsoft Word and E-mail; Copy machine; Fax machine; California Law Enforcement Telephone System (CLETS); Telecommunications Device for the Deaf and Hard of Hearing (TDD). Additional Information The Recruitment & Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted testing deadline in order to move forward in the selection process. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Applicants who meet the minimum qualifications and have submitted a completed application including answering all Supplemental Questions, will be invited to participate in the testing process as outlined below: The City of Vallejo Police Department utilizes Criticall to test for the knowledge, skills, and abilities needed to perform the essential duties for the position of Communications Operator. This is an online assessment that consists of seven components that takes approximately 3 hours and 5 minutes to complete. The assessment may NOT be completed by anyone other than the applicant . To validate the integrity of a successful candidate's score, the candidate will be asked to verify that no one completed any portion of the assessment on their behalf during polygraph questioning . Those whom are found to be untruthful in the submission of their assessment will be withdrawn from consideration for the position. Criticall assessments will be proctored online the second and last Friday of every month beginning on January 26, 2024 until the position has closed. The application deadline to be included in an assessment group will be the Thursday prior to the date of the assessment as described below: Testing Date Application Deadline January 26, 2024 January 25, 2024 February 9, 2024 February 8, 2024 February 23, 2024 February 22, 2024 March 8, 2024 March 7, 2024 March 29, 2024 March 28, 2024 April 12, 2024 April 11, 2024 April 26, 2024 April 25, 2024 May 10, 2024 May 9, 2024 **After the testing link has been sent, applicants will have five calendar days to complete the assessment. If the assessment has not been completed within five calendar days, the application will be withdrawn from consideration and the applicant will be required to wait 30 days to reapply. Testing instructions and information will be sent to you through NeoGov notification on the day of your scheduled assessment. To ensure timely delivery of notifications regarding your application status and testing, please make sure that NeoGov and Government Jobs are added to your safe senders list, and not filtered as spam when communications from these entities arrive in your email. 3. Candidates must achieve a minimum T-Score of 52 on the Criticall assessment. Those achieving a T-score of 52 or higher will be invited to participate in oral panel interviews. Please note: Those who do not achieve a minimum passing T-score of 52 will be required to wait 30 days before they are able to re-apply and re-take the Criticall assessment. 4. Oral panel interviews are weighted at 100% of a candidates score. Those who score 70% or higher will be placed on the Register of Eligibles and referred to the department for further consideration. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Chief's Interview Communications Center sit along Completed Personal History Statement (PHS) Live Scan Fingerprinting Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or send an email to: marie.cruz@cityofvallejo.net prior to your scheduled testing date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 5/9/2024 5:00 PM Pacific
Mar 08, 2024
Full Time
Description PLEASE READ THIS BULLETIN IN ITS ENTIRETY THE POSITION This recruitment is being conducted to fill reoccurring full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. P eriodic testing for this position will take place as described below in the supplemental information section. The incumbent in this position will perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS Communications Operator I - This is the entry/trainee level class in the Communications Operator series. This class is distinguished from the Communications Operator II by the performance of the more routine tasks and duties assigned to positions within the series in the Communications Section. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Incumbents are expected to promote to the Communications Operator II level after satisfactory completion of an eighteen month probationary period and when experience and education requirements for the Communications Operator II level are met. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Communications Supervisor and receives functional supervision from Patrol Supervisors, to include the On-Duty Watch Commander. Essential Functions Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Perform related duties as assigned. Experience and Training Guidelines A typical way to obtain the knowledge and abilities would be: Experience : Some experience operating radio, computer or other communica-tion equipment is highly desirable. Training : A High School Diploma or G.E.D. supplemented by general clerical experience. License or Certificate : Possession of, or ability to obtain, an appropriate, valid California driver license upon hire. Tools and Equipment Telephone console to receive 911 and non-emergency telephone calls; PC computer aided dispatch systems with mapping features and printer; Radio console controls and monitors; Headsets; Mobile Data computers; Microsoft Word and E-mail; Copy machine; Fax machine; California Law Enforcement Telephone System (CLETS); Telecommunications Device for the Deaf and Hard of Hearing (TDD). Additional Information The Recruitment & Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted testing deadline in order to move forward in the selection process. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Applicants who meet the minimum qualifications and have submitted a completed application including answering all Supplemental Questions, will be invited to participate in the testing process as outlined below: The City of Vallejo Police Department utilizes Criticall to test for the knowledge, skills, and abilities needed to perform the essential duties for the position of Communications Operator. This is an online assessment that consists of seven components that takes approximately 3 hours and 5 minutes to complete. The assessment may NOT be completed by anyone other than the applicant . To validate the integrity of a successful candidate's score, the candidate will be asked to verify that no one completed any portion of the assessment on their behalf during polygraph questioning . Those whom are found to be untruthful in the submission of their assessment will be withdrawn from consideration for the position. Criticall assessments will be proctored online the second and last Friday of every month beginning on January 26, 2024 until the position has closed. The application deadline to be included in an assessment group will be the Thursday prior to the date of the assessment as described below: Testing Date Application Deadline January 26, 2024 January 25, 2024 February 9, 2024 February 8, 2024 February 23, 2024 February 22, 2024 March 8, 2024 March 7, 2024 March 29, 2024 March 28, 2024 April 12, 2024 April 11, 2024 April 26, 2024 April 25, 2024 May 10, 2024 May 9, 2024 **After the testing link has been sent, applicants will have five calendar days to complete the assessment. If the assessment has not been completed within five calendar days, the application will be withdrawn from consideration and the applicant will be required to wait 30 days to reapply. Testing instructions and information will be sent to you through NeoGov notification on the day of your scheduled assessment. To ensure timely delivery of notifications regarding your application status and testing, please make sure that NeoGov and Government Jobs are added to your safe senders list, and not filtered as spam when communications from these entities arrive in your email. 3. Candidates must achieve a minimum T-Score of 52 on the Criticall assessment. Those achieving a T-score of 52 or higher will be invited to participate in oral panel interviews. Please note: Those who do not achieve a minimum passing T-score of 52 will be required to wait 30 days before they are able to re-apply and re-take the Criticall assessment. 4. Oral panel interviews are weighted at 100% of a candidates score. Those who score 70% or higher will be placed on the Register of Eligibles and referred to the department for further consideration. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Chief's Interview Communications Center sit along Completed Personal History Statement (PHS) Live Scan Fingerprinting Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or send an email to: marie.cruz@cityofvallejo.net prior to your scheduled testing date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 5/9/2024 5:00 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. Dispatchers are trained to provide lifesaving instructions over the phone through Emergency Medical Dispatch (EMD). The center is staffed 24 hours a day, seven days a week. The current schedule is three 12-hour shifts each week and an eight hour shift every other week. Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next screening cut-off in this recruitment, please submit your application materials by April 21, 2024 at 5:00pm . The next testing session is tentatively scheduled for the week of June 4, 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Public Safety Dispatcher series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters as those allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Supervising Public Safety Dispatcher and technical and functional supervision from higher level staff as needed. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: On assigned shift, receive telephone communications requiring the dispatching of emergency public safety equipment and personnel; receive and dispatch routine and emergency radio communications from Sheriff's patrol units and other public safety agencies (including contract agencies), such as fire and ambulance; maintain status of units on assignments in the field; keep Department officials informed of critical incidences; interpret information from units in field; work to ensure safety of personnel in the field at all times. Monitor various public safety radio frequencies where emergencies involving the coordinated efforts of several agencies are required; relay information to other agencies as required; contact agencies concerned with major emergency operations and provide critical information concerning emergency situations; confirm warrants for deputies, as needed. Coordinate efforts between local/State/Federal agencies for both law enforcement and fire incidents. Interface with various computer programs on a local/State/Federal level. Provide emergency medical instructions over the phone per approved protocols, as necessary. Document large volumes of calls for service; compile data and prepare reports of reported emergencies, equipment dispatched and/or status of emergency. Operate a variety of communications equipment including the basic and, if applicable, enhanced equipment associated with the 911 public safety answering point (P.S.A.P.); operate radio transmitters and receivers and related equipment. Receive, file, send, and where appropriate, take appropriate action concerning teletype messages; utilize current law enforcement automated systems as needed, to identify persons, vehicles, and/or property. Perform light clerical duties including entering information for briefing bulletins. Monitor electronic alarm systems for County property; monitor the animal control radio frequency after hours and on weekends. Perform research and update information relating to events in the C.A.D. system. Monitor and maintain access of after-hours call-out data for the Sheriff's Department and other County departments. Perform related duties as assigned. When assigned Dispatch Training duties: Conduct the training of emergency dispatch personnel; instruct employees in the proper methods of operating communications and dispatch equipment, monitoring specified radio frequencies and dispatching public safety personnel and equipment. Direct and evaluate the work of trainee employees on an assigned shift. Maintain training materials, including manuals, support information, and training records. Assist Supervising Public Safety Dispatcher in the periodic review of current procedures and policies. Confer with the Supervising Public Safety Dispatcher and other higher level staff regarding special instructions or procedural changes and relay updated information to employees. May provide input on the performance evaluations of trainees. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of customer service experience which demonstrate a general aptitude for working with the public in an environment requiring multi-tasking, balancing competing priorities/demands, and extensive public contact . Experience with computer terminals and radio-broadcasting/communications equipment and/or experience within a law enforcement setting is desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: Must have satisfactorily completed the P.O.S.T. certified Basic Complaint/Dispatcher course within 12 months of the date of appointment to this class. Must satisfactorily complete the International Academies of Emergency Dispatch (IAED) certified Emergency Medical Dispatch course within 12 months of the date of appointment to this class. Possession of, or ability to obtain, a valid CPR certificate by the completion of the probationary period. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures and equipment. Basic functions of police, fire, and other public safety agencies. Correct English usage and grammar. Ability to: Operate computerized keyboards and other related equipment accurately at a speed necessary for successful job performance. Effectively process several tasks simultaneously. Learn to operate radio and 911 telephone equipment in dispatching public safety equipment and personnel. Sit or stand at workstation for long periods of time on a continuous basis. Intermittently, twist and reach office equipment, or to obtain materials from printer or other locations within the dispatch center; write or use keyboard to communicate through written means; verbally give instructions to officers in the field; possess auditory requirements in order to differentiate sounds over the radio; lift light weight. Quickly and accurately receive and process auditory information in an environment that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. Continuously analyze information received from a variety of sources; identify different voices and sounds on the radio and telephone; interpret radio codes correctly and translate information to the public; listen and understand oral information; monitor multiple radio frequencies; know various locations and addresses; read maps quickly and accurately; observe computer screen for messages; receive information from the public and assist in problem solving their particular dilemma; remember, understand, interpret and apply Department policies for different types of calls; speak clearly via radio and telephone; translate information verbally and explain to the public how their concern will be handled. Learn to analyze a situation and determine an effective course of action; learn to adjust quickly to changing situations; learn to perform several tasks at once and assign reasonable priorities to incoming calls; learn to monitor multiple frequencies. Learn the geography of the County and location of streets and important buildings. Learn established rules and procedures. Learn to listen carefully and attentively and remember names, locations and numbers; learn to record pertinent data associated with C.A.D. events and logs. Understand and carry out oral and written directives. Perform job tasks effectively under pressure for sustained periods of time. Memorize and retain information from a variety of sources. Communicate effectively both orally and in writing. Exercise good judgment in emergency situations. Develop and maintain an efficient, calm demeanor in handling adverse and/or emergency situations. Work irregular hours and shift work, including holidays, nights and weekends. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Written Examination (100%) The written examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Applicants who have already taken the POST Entry-Level Dispatcher Selection Test Battery within six (6) months of their scheduled testing date may attach their official score report notice (including agency name, exam name, exam date, and exam scores) to their application materials to forward their scores to Placer County. Note: There will not be alternative or make-up exam date(s) sch eduled. You will be notified of your scheduled examination date, time, and location after the posted filing deadline. The written examinations have been tentatively scheduled for the following: Week of June 4, 2024 Week of August 12, 2024 Week of October 21, 2024 CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. Dispatchers are trained to provide lifesaving instructions over the phone through Emergency Medical Dispatch (EMD). The center is staffed 24 hours a day, seven days a week. The current schedule is three 12-hour shifts each week and an eight hour shift every other week. Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next screening cut-off in this recruitment, please submit your application materials by April 21, 2024 at 5:00pm . The next testing session is tentatively scheduled for the week of June 4, 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Public Safety Dispatcher series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters as those allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Supervising Public Safety Dispatcher and technical and functional supervision from higher level staff as needed. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: On assigned shift, receive telephone communications requiring the dispatching of emergency public safety equipment and personnel; receive and dispatch routine and emergency radio communications from Sheriff's patrol units and other public safety agencies (including contract agencies), such as fire and ambulance; maintain status of units on assignments in the field; keep Department officials informed of critical incidences; interpret information from units in field; work to ensure safety of personnel in the field at all times. Monitor various public safety radio frequencies where emergencies involving the coordinated efforts of several agencies are required; relay information to other agencies as required; contact agencies concerned with major emergency operations and provide critical information concerning emergency situations; confirm warrants for deputies, as needed. Coordinate efforts between local/State/Federal agencies for both law enforcement and fire incidents. Interface with various computer programs on a local/State/Federal level. Provide emergency medical instructions over the phone per approved protocols, as necessary. Document large volumes of calls for service; compile data and prepare reports of reported emergencies, equipment dispatched and/or status of emergency. Operate a variety of communications equipment including the basic and, if applicable, enhanced equipment associated with the 911 public safety answering point (P.S.A.P.); operate radio transmitters and receivers and related equipment. Receive, file, send, and where appropriate, take appropriate action concerning teletype messages; utilize current law enforcement automated systems as needed, to identify persons, vehicles, and/or property. Perform light clerical duties including entering information for briefing bulletins. Monitor electronic alarm systems for County property; monitor the animal control radio frequency after hours and on weekends. Perform research and update information relating to events in the C.A.D. system. Monitor and maintain access of after-hours call-out data for the Sheriff's Department and other County departments. Perform related duties as assigned. When assigned Dispatch Training duties: Conduct the training of emergency dispatch personnel; instruct employees in the proper methods of operating communications and dispatch equipment, monitoring specified radio frequencies and dispatching public safety personnel and equipment. Direct and evaluate the work of trainee employees on an assigned shift. Maintain training materials, including manuals, support information, and training records. Assist Supervising Public Safety Dispatcher in the periodic review of current procedures and policies. Confer with the Supervising Public Safety Dispatcher and other higher level staff regarding special instructions or procedural changes and relay updated information to employees. May provide input on the performance evaluations of trainees. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of customer service experience which demonstrate a general aptitude for working with the public in an environment requiring multi-tasking, balancing competing priorities/demands, and extensive public contact . Experience with computer terminals and radio-broadcasting/communications equipment and/or experience within a law enforcement setting is desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: Must have satisfactorily completed the P.O.S.T. certified Basic Complaint/Dispatcher course within 12 months of the date of appointment to this class. Must satisfactorily complete the International Academies of Emergency Dispatch (IAED) certified Emergency Medical Dispatch course within 12 months of the date of appointment to this class. Possession of, or ability to obtain, a valid CPR certificate by the completion of the probationary period. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures and equipment. Basic functions of police, fire, and other public safety agencies. Correct English usage and grammar. Ability to: Operate computerized keyboards and other related equipment accurately at a speed necessary for successful job performance. Effectively process several tasks simultaneously. Learn to operate radio and 911 telephone equipment in dispatching public safety equipment and personnel. Sit or stand at workstation for long periods of time on a continuous basis. Intermittently, twist and reach office equipment, or to obtain materials from printer or other locations within the dispatch center; write or use keyboard to communicate through written means; verbally give instructions to officers in the field; possess auditory requirements in order to differentiate sounds over the radio; lift light weight. Quickly and accurately receive and process auditory information in an environment that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. Continuously analyze information received from a variety of sources; identify different voices and sounds on the radio and telephone; interpret radio codes correctly and translate information to the public; listen and understand oral information; monitor multiple radio frequencies; know various locations and addresses; read maps quickly and accurately; observe computer screen for messages; receive information from the public and assist in problem solving their particular dilemma; remember, understand, interpret and apply Department policies for different types of calls; speak clearly via radio and telephone; translate information verbally and explain to the public how their concern will be handled. Learn to analyze a situation and determine an effective course of action; learn to adjust quickly to changing situations; learn to perform several tasks at once and assign reasonable priorities to incoming calls; learn to monitor multiple frequencies. Learn the geography of the County and location of streets and important buildings. Learn established rules and procedures. Learn to listen carefully and attentively and remember names, locations and numbers; learn to record pertinent data associated with C.A.D. events and logs. Understand and carry out oral and written directives. Perform job tasks effectively under pressure for sustained periods of time. Memorize and retain information from a variety of sources. Communicate effectively both orally and in writing. Exercise good judgment in emergency situations. Develop and maintain an efficient, calm demeanor in handling adverse and/or emergency situations. Work irregular hours and shift work, including holidays, nights and weekends. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Written Examination (100%) The written examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Applicants who have already taken the POST Entry-Level Dispatcher Selection Test Battery within six (6) months of their scheduled testing date may attach their official score report notice (including agency name, exam name, exam date, and exam scores) to their application materials to forward their scores to Placer County. Note: There will not be alternative or make-up exam date(s) sch eduled. You will be notified of your scheduled examination date, time, and location after the posted filing deadline. The written examinations have been tentatively scheduled for the following: Week of June 4, 2024 Week of August 12, 2024 Week of October 21, 2024 CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Buyer I is an entry-level position that works under the guidance of higher-level purchasing staff. Work is generally confined to routine purchasing/expediting activities. Purchasing authority is limited and clearly defined. The Buer I should have general knowledge of purchasing principles, practices, and procedures; knowledge of demonstrated ability to learn quickly, including competitive bidding, as required by the California State Statutes and Codes. Typical duties include but are not limited to: Requisition review and order processing. Locate suitable vendors for sourcing bids. Obtain pricing, availability, payment terms, and material quality from one or more vendors. Consult with departments on the acceptability of materials offered. Review and evaluate price quotations and submit results to the supervisor for review and confirmation of proceeding when the purchase exceeds dollar authority. Assess the need for special handling due to the packaging, availability, and urgency. Preparation, research, negotiation, review, organization, and final execution of routine, low-risk contractual documents for various campus departments. Works with lead or supervisor to develop bid specifications and evaluation in accordance with State of California and University policies and procedures. May conduct pre-bid conferences with vendors and administrative staff. Informs and advises suppliers of University policies, procedures, and other compliance requirements. Works closely with the lead or supervisor to ensure processes are performed appropriately. Coordinates efforts for Disabled Veteran Business Enterprise (DVBE), small business, and sustainability participation. Consult with the originating department regarding the acceptability of materials or services offered prior to awarding the order. Under supervision, responsible for the negotiation, formulation, preparation, and finalization of various service agreements, maintenance agreements, and equipment leases. Using emails, phone calls, and in-person visits, work with the campus community and suppliers to answer questions, provide information, respond to problems, and provide training as applicable to procurement processes. Work closely with Accounts Payable, the ordering department, and Receiving to ensure that orders are filled correctly and in a timely manner. Prepare any necessary documents and compose correspondence to vendors concerning outstanding problems. Elevate when all follow-up methods have been exhausted. Review outstanding orders and encumbrances to clean up orders and account funding. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. It is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., but they may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary The Contract and Procurement Management office is responsible for contract administration and procurement processes for San Diego State University, including the Imperial Valley campus. Under the direct supervision of the Associate Director, Contract and Procurement Management, our mission is to respond to the needs of multiple faculty and staff clients and comply with State legislated purchasing mandates and campus policy. The Contract and Procurement Management office is a fully automated, large-scale unit. It encompasses a wide variety of functions, from contract and lease negotiations to basic purchasing services for equipment, supplies, materials, and professional services to contracting capital and minor construction projects. Contract and Procurement Management consists of 8-10 Buyers, an Accounting Technician, an Administrative Analyst/Specialist, a Contracts Administration Manager, and an Associate Director. Education and Experience Equivalent to one year of purchasing experience as a buyer or buyer trainee in a competitive bidding setting or in the processing or administration of contracts, service agreements or leases. or Equivalent to an undergraduate degree in purchasing, accounting, marketing, general business, or other appropriate field. Additional experience that has demonstrated that the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Key Qualifications General clerical or administrative experience of at least one year of varied purchasing or accounting activities is preferred. Experience utilizing integrated computer software systems such as Oracle is preferred. Ability to quickly learn the purchasing methods and procedures, including the competitive bidding processes as required by the California State Statutes and Codes and University. Ability to establish and maintain cooperative working relationships with vendors, faculty, students, administrators, and members of the general public; Ability to independently gather and analyze data necessary for informed purchasing decisions; read and write clearly in English; Analyze bids; and perform simple research. Ability to use computers and software (excel, work, etc.) and an integrated complex financial accounting system. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,812 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,700 - $6,692 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 15, 2024. To receive full consideration, apply by April 14, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu Advertised: Mar 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 30, 2024
Position Summary The Buyer I is an entry-level position that works under the guidance of higher-level purchasing staff. Work is generally confined to routine purchasing/expediting activities. Purchasing authority is limited and clearly defined. The Buer I should have general knowledge of purchasing principles, practices, and procedures; knowledge of demonstrated ability to learn quickly, including competitive bidding, as required by the California State Statutes and Codes. Typical duties include but are not limited to: Requisition review and order processing. Locate suitable vendors for sourcing bids. Obtain pricing, availability, payment terms, and material quality from one or more vendors. Consult with departments on the acceptability of materials offered. Review and evaluate price quotations and submit results to the supervisor for review and confirmation of proceeding when the purchase exceeds dollar authority. Assess the need for special handling due to the packaging, availability, and urgency. Preparation, research, negotiation, review, organization, and final execution of routine, low-risk contractual documents for various campus departments. Works with lead or supervisor to develop bid specifications and evaluation in accordance with State of California and University policies and procedures. May conduct pre-bid conferences with vendors and administrative staff. Informs and advises suppliers of University policies, procedures, and other compliance requirements. Works closely with the lead or supervisor to ensure processes are performed appropriately. Coordinates efforts for Disabled Veteran Business Enterprise (DVBE), small business, and sustainability participation. Consult with the originating department regarding the acceptability of materials or services offered prior to awarding the order. Under supervision, responsible for the negotiation, formulation, preparation, and finalization of various service agreements, maintenance agreements, and equipment leases. Using emails, phone calls, and in-person visits, work with the campus community and suppliers to answer questions, provide information, respond to problems, and provide training as applicable to procurement processes. Work closely with Accounts Payable, the ordering department, and Receiving to ensure that orders are filled correctly and in a timely manner. Prepare any necessary documents and compose correspondence to vendors concerning outstanding problems. Elevate when all follow-up methods have been exhausted. Review outstanding orders and encumbrances to clean up orders and account funding. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. It is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., but they may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary The Contract and Procurement Management office is responsible for contract administration and procurement processes for San Diego State University, including the Imperial Valley campus. Under the direct supervision of the Associate Director, Contract and Procurement Management, our mission is to respond to the needs of multiple faculty and staff clients and comply with State legislated purchasing mandates and campus policy. The Contract and Procurement Management office is a fully automated, large-scale unit. It encompasses a wide variety of functions, from contract and lease negotiations to basic purchasing services for equipment, supplies, materials, and professional services to contracting capital and minor construction projects. Contract and Procurement Management consists of 8-10 Buyers, an Accounting Technician, an Administrative Analyst/Specialist, a Contracts Administration Manager, and an Associate Director. Education and Experience Equivalent to one year of purchasing experience as a buyer or buyer trainee in a competitive bidding setting or in the processing or administration of contracts, service agreements or leases. or Equivalent to an undergraduate degree in purchasing, accounting, marketing, general business, or other appropriate field. Additional experience that has demonstrated that the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Key Qualifications General clerical or administrative experience of at least one year of varied purchasing or accounting activities is preferred. Experience utilizing integrated computer software systems such as Oracle is preferred. Ability to quickly learn the purchasing methods and procedures, including the competitive bidding processes as required by the California State Statutes and Codes and University. Ability to establish and maintain cooperative working relationships with vendors, faculty, students, administrators, and members of the general public; Ability to independently gather and analyze data necessary for informed purchasing decisions; read and write clearly in English; Analyze bids; and perform simple research. Ability to use computers and software (excel, work, etc.) and an integrated complex financial accounting system. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,812 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,700 - $6,692 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 15, 2024. To receive full consideration, apply by April 14, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu Advertised: Mar 29 2024 Pacific Daylight Time Applications close: Closing Date/Time: