California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $5,732 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that align with these divisional values. The Office of Admissions is responsible for admissions activities for all undergraduate and graduate students, as well as the recruitment activities for international prospective students. The Office is meeting the nonresident goals of the University by promoting the image of the University, its programs, and its uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs, and capacity issues; planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the recruitment, admission and enrollment processes. DUTIES AND RESPONSIBILITIES ADMISSIONS COUNSELING LEAD Oversees and leads departmental admission counselors, including, but not limited to, onboarding, training, and scheduling admission counselors, maintaining quality control of counseling services, and providing ongoing training and development of counseling staff and support personnel aiding in front-line services. Explores, determines, implements, tests, and manages new counseling modalities and strategies, including service platforms such as Slate, Ocelot, etc. Analyzes service statistics (telephone, online, CRM platform) to ensure quality control and service/counseling needs are met. Ensures the counseling team stays abreast of current admission policies and requirements while maintaining high-quality service to our constituents. Identifies department and campus community training needs and provides management with an assessment. Develop training plans and schedules and choose the appropriate training methods. Understand the best way to reach our target audience and stay up-to-date on appropriate training methods or activities. Trains staff on how the admissions appeal process works and provides guidance to students on the expected timeline once an appeal has been submitted. This requires providing useful information regarding sensitive issues while maintaining positive customer service relations. Identifies and creates application assistance tools for applicants. Including but not limited to guides, manuals, how-to videos, workshops, etc. Coordinates with the returning student admission counselor and returning student taskforce on policy and practice guidance for the re-enrollment of former CPP students. This requires a strong knowledge of academic and transfer credit policies to ensure proper application guidance and re-admission counseling. Handles escalated student/applicant issues requiring in-depth analysis and cross-departmental (and possibly cross-divisional) coordination. This requires independent decision-making and strong critical thinking skills for proper resolution. Coordination with departments such as University Housing Services, Orientation Services, Office of Student Success, Student Accounts and Cashiering Services, Veterans Resource Center, etc. will be required. Serves as the departmental liaison to on-and off-campus stakeholders, coordinating, developing, and facilitating admission representation at prospective and admitted student events. Designs, coordinates, and implements admission-related activities at major events such as Explore CPP, CPP Open House, Poly Nights, and New Student Orientation. Triages and resolves complex student admission cases, escalating to department management and/or campus partners as needed. Oversees the Western Undergraduate Exchange (WUE) program for entering students. This includes but is not limited to, the advertisement, marketing, and selection of WUE recipients. Provide an annual analysis of program statistics and perform all data entry to ensure appropriate fee assessment. ADMISSION COUNSELING Informs and advises all prospective students and their families on various issues ranging from CSU admissions eligibility to career and major choices and admissions possibilities. Provides comprehensive advising to all prospective students and is knowledgeable about the complexities of international and nonresident educational systems, transcripts, checklists, and course equivalencies. Responsible for emails to students, performing communication audits to ensure accuracy, and formulating new emails that will go out to prospective students. Works with prospective students and high school and community college counselors to help them navigate and use ASSIST (a computerized student-transfer information system that is the official repository of articulation for California’s colleges and universities) and TES (a repository for campus articulation agreements with non-California and California four-year colleges/universities). Provides the most accurate and up-to-date information about student transfer, CalStateApply, and online resources to help students and their families learn about the CSU system, select a CSU campus to attend, and apply for admission. Ensures that student assistants in the Office of Admissions and other students and staff interacting with incoming students are up-to-date on admissions policies and procedures. Evaluate transcripts to determine admissibility and work with the PeopleSoft student information system and OnBase (Cal Poly Pomona’s web-based student academic record database), track records of individuals contacted, and perform follow-up tasks required by the tracking system. Represents the University and the Office of Admissions at counselor conferences and other student engagement events such as new student orientation. Guides prospective students on researching admissions requirements, articulation agreements, and available programs and services. Provides useful information regarding potentially sensitive issues and works to achieve a satisfactory result for prospective students and on and off-campus constituencies. Refers prospective students, off-site school personnel, and community contacts to the appropriate Office when information requests are beyond the scope of the Admissions Counselor. Maintains current knowledge of student services professional practices, counseling theories, enrollment management strategies, enrollment trends for the University and nationally, and admissions policies and procedures from Title 5 of the California Code of Regulation and the CSU Chancellor’s Office. Responsible for programmatic initiatives, serving as the lead for the public information area and para-professional student staff, including development and training. Works closely with external constituents to provide regular admissions training to the groups interacting with prospective students. Conducts workshops and training in areas of Cal State Apply, freshman, transfer, and graduate admissions. Develops training guides and quick reference guides (QRG) that can be grasped by professional and para-professional staff who work in and outside of the Office of Admissions. Provides assistance to the front counter staff and as a backup to the Admission Counselor overseeing front counter services. Provides advisement on admissions procedures/policies and entrance requirements, CPP majors and academic programs, financial assistance, housing, student life, athletic programs, and career opportunities. Maintains a strong working knowledge of requirements and policies related to CSU admissions, impaction, transfer articulation, and language proficiency. Maintains strong knowledge of CSU residency policies, providing general guidance to prospective and admitted students. Assists with determining residency for new and continuing students. Interacts effectively with applicants, students, faculty, staff, administrators and the general public over the telephone, via email, and at the service counter. STUDENT EXCEPTIONS Oversees the allocation and distribution of late application codes and application fee waiver codes, requiring a high degree of responsibility and analysis of, sometimes, highly sensitive information. Possess decision making authority for CSU Application fee waiver appeals based on extenuating financial circumstances and guidelines set forth by the CSU Chancellor’s Office. Ensures appropriate documentation is secured and archived for audit purposes. Determines and manages request process and related communication. Admission Deferments/Appeals/Exceptions: Triages and resolves complex admission, denial, appeal, and exception cases, escalating issues to management when warranted. Provides guidance and counseling to appellants who are challenging admission decisions/actions. Establish and maintain a process for admission application/decision deferments. Ensure appropriate documentation is secured and archived for audit purposes. Provide appropriate counsel to students requesting deferment of their admission. Possesses decision-making authority for admission deferments. Coordinates and processes admission appeals. Including but not limited to establishing an appeal committee, conducting in-depth analysis and evaluation of the cases, rendering appeal decisions, and processing decisions. This requires a high degree of responsibility and confidentiality of often highly sensitive information. Incumbents must possess strong knowledge of admissions through the enrollment business process, admission and enrollment requirements, and CSU policy. Incumbents must maintain equity in decision-making and exercise strong professional judgment. Responsible for the communication of appellant decisions. Coordinates and processes admission exceptions for students otherwise not eligible for admission. Requires a high level of responsibility and confidentiality. Must adhere to CSU Executive Order 962 as prescribed by Sections 40900 and 40901. Serves as a key departmental consultant to campus constituents pursuing admission exceptions, providing support and best practices. DEPARTMENTAL COMMUNICATIONS Responsible for the administration and facilitation of the Office of Admissions's public affairs components. This includes, but is not limited to, overseeing the design, coordination, and implementation of all services provided by our front counter team, including in-person and phone inquiries and counseling appointments. Manages the departmental website, ensuring accuracy, timely updates, and student-centered navigation. Explores enhanced web-based technologies to assist with admission advising services. Manages departmental communication plan. Including but not limited to determining admission communication timelines, maintaining accurate communication content, and determining appropriate communication modality (e.g., email, Billy Chat, telephone campaign, web, social media, etc.) Responsible for ensuring timely responses to email inquiries from students and performing communication audits to ensure accuracy. Formulates new emails that will go out to prospective students, parents, and community personnel. Prepares schedules, updates, and assists the Director and Associate Directors with office communications and the website. Provides timely responses as an appeals committee member and communicates sensitively about admission rescinds. Coordinates all aspects of disseminating appropriate policy changes and eligibility checklists, promoting the campus and its programs. OFFICE OF ADMISSIONS ADMINISTRATIVE SUPPORT Participates in all Office of Admissions, Enrollment Management & Services, and divisional staff development and staff meetings, and attends all major staff events to promote the University. Conducts testing of admission systems and modifications (e.g., Cal State Apply application, Slate information/communication system, etc.) Prepares and utilizes enrollment reports detailing application, admit, enrollment trends, and prospective student inquiry analysis to determine yield strategies. Performs administrative and programmatic duties as assigned. Including but not limited to providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings supporting Office of Admissions programs and services. Perform customer service duties and support the front-facing Admissions counter on a rotation/as-needed basis as determined by the Lead Admissions Counselor and operational needs. To ensure compliance and maintain the integrity of applicant and student records, staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution, where such are job-related. The following knowledge and abilities, as well as those listed at lower levels in the Student Services Professional series, are required for appointment to this classification. Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel, and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications Must have the ability to present and articulate complex requirements and policies concerning admissions; be able to respond to in-person, telephone and electronic inquiries. Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the university; the basic principles, practices and major trends of recruitment and admissions. Must have excellent written and oral communication skills; outstanding interpersonal and social skills in dealing with a diverse population; the ability to work independently; to use good judgment, initiative and resourcefulness in planning work assignments; attention to detail and follow-through. Must have proficiency with computers, the internet, word-processing and simple databases. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,732 and maximum $8,176 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 15, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $5,732 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that align with these divisional values. The Office of Admissions is responsible for admissions activities for all undergraduate and graduate students, as well as the recruitment activities for international prospective students. The Office is meeting the nonresident goals of the University by promoting the image of the University, its programs, and its uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs, and capacity issues; planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the recruitment, admission and enrollment processes. DUTIES AND RESPONSIBILITIES ADMISSIONS COUNSELING LEAD Oversees and leads departmental admission counselors, including, but not limited to, onboarding, training, and scheduling admission counselors, maintaining quality control of counseling services, and providing ongoing training and development of counseling staff and support personnel aiding in front-line services. Explores, determines, implements, tests, and manages new counseling modalities and strategies, including service platforms such as Slate, Ocelot, etc. Analyzes service statistics (telephone, online, CRM platform) to ensure quality control and service/counseling needs are met. Ensures the counseling team stays abreast of current admission policies and requirements while maintaining high-quality service to our constituents. Identifies department and campus community training needs and provides management with an assessment. Develop training plans and schedules and choose the appropriate training methods. Understand the best way to reach our target audience and stay up-to-date on appropriate training methods or activities. Trains staff on how the admissions appeal process works and provides guidance to students on the expected timeline once an appeal has been submitted. This requires providing useful information regarding sensitive issues while maintaining positive customer service relations. Identifies and creates application assistance tools for applicants. Including but not limited to guides, manuals, how-to videos, workshops, etc. Coordinates with the returning student admission counselor and returning student taskforce on policy and practice guidance for the re-enrollment of former CPP students. This requires a strong knowledge of academic and transfer credit policies to ensure proper application guidance and re-admission counseling. Handles escalated student/applicant issues requiring in-depth analysis and cross-departmental (and possibly cross-divisional) coordination. This requires independent decision-making and strong critical thinking skills for proper resolution. Coordination with departments such as University Housing Services, Orientation Services, Office of Student Success, Student Accounts and Cashiering Services, Veterans Resource Center, etc. will be required. Serves as the departmental liaison to on-and off-campus stakeholders, coordinating, developing, and facilitating admission representation at prospective and admitted student events. Designs, coordinates, and implements admission-related activities at major events such as Explore CPP, CPP Open House, Poly Nights, and New Student Orientation. Triages and resolves complex student admission cases, escalating to department management and/or campus partners as needed. Oversees the Western Undergraduate Exchange (WUE) program for entering students. This includes but is not limited to, the advertisement, marketing, and selection of WUE recipients. Provide an annual analysis of program statistics and perform all data entry to ensure appropriate fee assessment. ADMISSION COUNSELING Informs and advises all prospective students and their families on various issues ranging from CSU admissions eligibility to career and major choices and admissions possibilities. Provides comprehensive advising to all prospective students and is knowledgeable about the complexities of international and nonresident educational systems, transcripts, checklists, and course equivalencies. Responsible for emails to students, performing communication audits to ensure accuracy, and formulating new emails that will go out to prospective students. Works with prospective students and high school and community college counselors to help them navigate and use ASSIST (a computerized student-transfer information system that is the official repository of articulation for California’s colleges and universities) and TES (a repository for campus articulation agreements with non-California and California four-year colleges/universities). Provides the most accurate and up-to-date information about student transfer, CalStateApply, and online resources to help students and their families learn about the CSU system, select a CSU campus to attend, and apply for admission. Ensures that student assistants in the Office of Admissions and other students and staff interacting with incoming students are up-to-date on admissions policies and procedures. Evaluate transcripts to determine admissibility and work with the PeopleSoft student information system and OnBase (Cal Poly Pomona’s web-based student academic record database), track records of individuals contacted, and perform follow-up tasks required by the tracking system. Represents the University and the Office of Admissions at counselor conferences and other student engagement events such as new student orientation. Guides prospective students on researching admissions requirements, articulation agreements, and available programs and services. Provides useful information regarding potentially sensitive issues and works to achieve a satisfactory result for prospective students and on and off-campus constituencies. Refers prospective students, off-site school personnel, and community contacts to the appropriate Office when information requests are beyond the scope of the Admissions Counselor. Maintains current knowledge of student services professional practices, counseling theories, enrollment management strategies, enrollment trends for the University and nationally, and admissions policies and procedures from Title 5 of the California Code of Regulation and the CSU Chancellor’s Office. Responsible for programmatic initiatives, serving as the lead for the public information area and para-professional student staff, including development and training. Works closely with external constituents to provide regular admissions training to the groups interacting with prospective students. Conducts workshops and training in areas of Cal State Apply, freshman, transfer, and graduate admissions. Develops training guides and quick reference guides (QRG) that can be grasped by professional and para-professional staff who work in and outside of the Office of Admissions. Provides assistance to the front counter staff and as a backup to the Admission Counselor overseeing front counter services. Provides advisement on admissions procedures/policies and entrance requirements, CPP majors and academic programs, financial assistance, housing, student life, athletic programs, and career opportunities. Maintains a strong working knowledge of requirements and policies related to CSU admissions, impaction, transfer articulation, and language proficiency. Maintains strong knowledge of CSU residency policies, providing general guidance to prospective and admitted students. Assists with determining residency for new and continuing students. Interacts effectively with applicants, students, faculty, staff, administrators and the general public over the telephone, via email, and at the service counter. STUDENT EXCEPTIONS Oversees the allocation and distribution of late application codes and application fee waiver codes, requiring a high degree of responsibility and analysis of, sometimes, highly sensitive information. Possess decision making authority for CSU Application fee waiver appeals based on extenuating financial circumstances and guidelines set forth by the CSU Chancellor’s Office. Ensures appropriate documentation is secured and archived for audit purposes. Determines and manages request process and related communication. Admission Deferments/Appeals/Exceptions: Triages and resolves complex admission, denial, appeal, and exception cases, escalating issues to management when warranted. Provides guidance and counseling to appellants who are challenging admission decisions/actions. Establish and maintain a process for admission application/decision deferments. Ensure appropriate documentation is secured and archived for audit purposes. Provide appropriate counsel to students requesting deferment of their admission. Possesses decision-making authority for admission deferments. Coordinates and processes admission appeals. Including but not limited to establishing an appeal committee, conducting in-depth analysis and evaluation of the cases, rendering appeal decisions, and processing decisions. This requires a high degree of responsibility and confidentiality of often highly sensitive information. Incumbents must possess strong knowledge of admissions through the enrollment business process, admission and enrollment requirements, and CSU policy. Incumbents must maintain equity in decision-making and exercise strong professional judgment. Responsible for the communication of appellant decisions. Coordinates and processes admission exceptions for students otherwise not eligible for admission. Requires a high level of responsibility and confidentiality. Must adhere to CSU Executive Order 962 as prescribed by Sections 40900 and 40901. Serves as a key departmental consultant to campus constituents pursuing admission exceptions, providing support and best practices. DEPARTMENTAL COMMUNICATIONS Responsible for the administration and facilitation of the Office of Admissions's public affairs components. This includes, but is not limited to, overseeing the design, coordination, and implementation of all services provided by our front counter team, including in-person and phone inquiries and counseling appointments. Manages the departmental website, ensuring accuracy, timely updates, and student-centered navigation. Explores enhanced web-based technologies to assist with admission advising services. Manages departmental communication plan. Including but not limited to determining admission communication timelines, maintaining accurate communication content, and determining appropriate communication modality (e.g., email, Billy Chat, telephone campaign, web, social media, etc.) Responsible for ensuring timely responses to email inquiries from students and performing communication audits to ensure accuracy. Formulates new emails that will go out to prospective students, parents, and community personnel. Prepares schedules, updates, and assists the Director and Associate Directors with office communications and the website. Provides timely responses as an appeals committee member and communicates sensitively about admission rescinds. Coordinates all aspects of disseminating appropriate policy changes and eligibility checklists, promoting the campus and its programs. OFFICE OF ADMISSIONS ADMINISTRATIVE SUPPORT Participates in all Office of Admissions, Enrollment Management & Services, and divisional staff development and staff meetings, and attends all major staff events to promote the University. Conducts testing of admission systems and modifications (e.g., Cal State Apply application, Slate information/communication system, etc.) Prepares and utilizes enrollment reports detailing application, admit, enrollment trends, and prospective student inquiry analysis to determine yield strategies. Performs administrative and programmatic duties as assigned. Including but not limited to providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings supporting Office of Admissions programs and services. Perform customer service duties and support the front-facing Admissions counter on a rotation/as-needed basis as determined by the Lead Admissions Counselor and operational needs. To ensure compliance and maintain the integrity of applicant and student records, staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution, where such are job-related. The following knowledge and abilities, as well as those listed at lower levels in the Student Services Professional series, are required for appointment to this classification. Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel, and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications Must have the ability to present and articulate complex requirements and policies concerning admissions; be able to respond to in-person, telephone and electronic inquiries. Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; the principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the university; the basic principles, practices and major trends of recruitment and admissions. Must have excellent written and oral communication skills; outstanding interpersonal and social skills in dealing with a diverse population; the ability to work independently; to use good judgment, initiative and resourcefulness in planning work assignments; attention to detail and follow-through. Must have proficiency with computers, the internet, word-processing and simple databases. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,732 and maximum $8,176 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Admissions Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department The Undergraduate Admissions & Recruitment department strives to work directly with students, parents, family and community members to disseminate admissions information and actively recruit a diverse student population to SF State. We are dedicated to creating access to higher education by actively engaging the community and raising awareness about the importance of higher education. We strive to provide services that prepare prospective students for the process of admission and the transition to the university. Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Senior Associate Director, the Admissions Counselor coordinates admissions and enrollment processes for domestic students in compliance with Title 5 standards, California State University (CSU), and San Francisco State University (SFSU) admissions and enrollment policies including advising, counseling and guidance regarding the undergraduate admissions process to prospective applicants, undergraduate applicants, and returning SFSU students. Incumbents accomplish their work through the use of admissions technology applications and manual admissions process review. Position Information Admissions Processing Coordinate and conduct the review of new undergraduate applicants according to Title V, CSU, and specific campus policies. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Monitor and update Campus Solutions (CS) based student records. Verify admitted applicants eligibility for enrollment. Determine eligibility for waivers of application fees. Verify the completion of English and math course work for placement in those subject areas at SF State. Provide admission services to special populations. Support new and existing staff members flexibly covering the work of the unit. Advising Applicants Advise prospective applicants regarding application processing and eligibility requirements. Assist prospective applicants to plan academic programs for transfer to SFSU. Communicate with applicant populations in individual and group settings both on and off campus. Advise students regarding residency policies, including how to establish California residency. Advise new students on enrollment requirements. Advise denied applicants regarding options and alternatives. Articulation of Transfer Course Work Articulate non-system transfer credit for new students for appearance on the Degree Progress Report. Assess Residency for Tuition Purposes Assess initial residency status for tuition purposes for applicants. Review and decide on appeals and changes of residency status for new and continuing students. Assist students in the appeal process to the Office of General Counsel. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities : Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-gender and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience : Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Demonstrated experience providing customer service, including the ability to tailor communications and interactions to the specific individual as required. Ability to interpret academic publications, Title 5, SFSU and CSU policies, and bulletin information. Ability to integrate the use of a variety of technological systems used in the management and evaluation of applications and student data such as search and update CS data (complex student information database). Ability to implement frequent changes/upgrades to procedures for using CS. Ability to utilize complex search methods to retrieve documents in On Base, the optical archive of educational records. Knowledge of how to utilize search functions in the Cal State Apply Control site, the CSU online application system. Experience using Cal State Apply information to evaluate applications and advise applicants. Experience working with the transfer credit database to provide a transfer credit summary for new and continuing students for compliance with CSU and SFSU admissions and graduation requirements. Demonstrated experience with a variety of admissions or enrollment technological systems used in the management and evaluation of applications and student databases. Environmental/Physical/Special May be required to travel to off-campus locations for special activities and attend some evening and weekend activities. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Sustained computer use. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Admissions Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department The Undergraduate Admissions & Recruitment department strives to work directly with students, parents, family and community members to disseminate admissions information and actively recruit a diverse student population to SF State. We are dedicated to creating access to higher education by actively engaging the community and raising awareness about the importance of higher education. We strive to provide services that prepare prospective students for the process of admission and the transition to the university. Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Senior Associate Director, the Admissions Counselor coordinates admissions and enrollment processes for domestic students in compliance with Title 5 standards, California State University (CSU), and San Francisco State University (SFSU) admissions and enrollment policies including advising, counseling and guidance regarding the undergraduate admissions process to prospective applicants, undergraduate applicants, and returning SFSU students. Incumbents accomplish their work through the use of admissions technology applications and manual admissions process review. Position Information Admissions Processing Coordinate and conduct the review of new undergraduate applicants according to Title V, CSU, and specific campus policies. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Monitor and update Campus Solutions (CS) based student records. Verify admitted applicants eligibility for enrollment. Determine eligibility for waivers of application fees. Verify the completion of English and math course work for placement in those subject areas at SF State. Provide admission services to special populations. Support new and existing staff members flexibly covering the work of the unit. Advising Applicants Advise prospective applicants regarding application processing and eligibility requirements. Assist prospective applicants to plan academic programs for transfer to SFSU. Communicate with applicant populations in individual and group settings both on and off campus. Advise students regarding residency policies, including how to establish California residency. Advise new students on enrollment requirements. Advise denied applicants regarding options and alternatives. Articulation of Transfer Course Work Articulate non-system transfer credit for new students for appearance on the Degree Progress Report. Assess Residency for Tuition Purposes Assess initial residency status for tuition purposes for applicants. Review and decide on appeals and changes of residency status for new and continuing students. Assist students in the appeal process to the Office of General Counsel. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities : Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-gender and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience : Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education : Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Demonstrated experience providing customer service, including the ability to tailor communications and interactions to the specific individual as required. Ability to interpret academic publications, Title 5, SFSU and CSU policies, and bulletin information. Ability to integrate the use of a variety of technological systems used in the management and evaluation of applications and student data such as search and update CS data (complex student information database). Ability to implement frequent changes/upgrades to procedures for using CS. Ability to utilize complex search methods to retrieve documents in On Base, the optical archive of educational records. Knowledge of how to utilize search functions in the Cal State Apply Control site, the CSU online application system. Experience using Cal State Apply information to evaluate applications and advise applicants. Experience working with the transfer credit database to provide a transfer credit summary for new and continuing students for compliance with CSU and SFSU admissions and graduation requirements. Demonstrated experience with a variety of admissions or enrollment technological systems used in the management and evaluation of applications and student databases. Environmental/Physical/Special May be required to travel to off-campus locations for special activities and attend some evening and weekend activities. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Sustained computer use. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 12 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Admissions Counselor Classification Title: Student Services Professional III Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 7, 2024 @ 11:55pm PT Position Summary Under the general supervision of the Director of Recruitment, Outreach and Orientation (Director), the Admission Counselor (Counselor) recruits students for University enrollment and represents Sacramento State (the University) at various educational and community programs, events, and activities. The Counselor will act as the University liaison by providing resources to high school and community college counselors to update them about changes in admission policies, academic programs, and general education. They are responsible for planning, developing, coordinating, and implementing University enrollment management and outreach programs to high schools, middle schools, and community colleges. The Counselor also reviews a variety of official and unofficial transcripts and procedural and policy documents to determine transfer credit eligibility. They are also responsible for completion of the unofficial and official transfer evaluation at the time of admission for select colleges and make some admissions decisions. The position requires extensive knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award, and Academic Credit Policies. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $5,025 per month CSU Classification Salary Range : $ 5,025 per month - $ 7,159 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. This position requires a flexible schedule and ability to travel with occasional overnight stays. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Required Qualifications Knowledge of student recruiting and marketing strategies. Ability to prepare reports, presentations, and assist with preparing publications. Ability to independently prioritize, plan, and organize work in a fast-paced environment. Ability to work independently and possess self-direction skills to be able to initiate plans, organize, prioritize, multi-task, and coordinate work in a fast-paced organization. Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures. Strong communication and interpersonal skills to interact and communicate effectively with all levels of staff, students, and external constituencies, both verbally and in writing. Skills and ability to use standard office equipment and standard software programs (e.g. Microsoft Office Suite (Outlook, Word, Excel, Teams), internet browsers and various online academic resources (i.e., CalStateApply, CollegeSource, Assist, etc.). Flexible schedule and ability to travel with occasional overnight stays. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.” Conditions of Employment: - Ability to pass a background check Preferred Qualifications Student recruiting experience. Knowledge of Freshman and Transfer Admission Requirements in the California State University System. Experience Using CMS (Common Management System), OnBase (document image management system), and TES (Transfer Evaluation System). Experience working with first generation and low-income student populations. Knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award, and Academic Credit Policies. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Working Title: Admissions Counselor Classification Title: Student Services Professional III Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 7, 2024 @ 11:55pm PT Position Summary Under the general supervision of the Director of Recruitment, Outreach and Orientation (Director), the Admission Counselor (Counselor) recruits students for University enrollment and represents Sacramento State (the University) at various educational and community programs, events, and activities. The Counselor will act as the University liaison by providing resources to high school and community college counselors to update them about changes in admission policies, academic programs, and general education. They are responsible for planning, developing, coordinating, and implementing University enrollment management and outreach programs to high schools, middle schools, and community colleges. The Counselor also reviews a variety of official and unofficial transcripts and procedural and policy documents to determine transfer credit eligibility. They are also responsible for completion of the unofficial and official transfer evaluation at the time of admission for select colleges and make some admissions decisions. The position requires extensive knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award, and Academic Credit Policies. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $5,025 per month CSU Classification Salary Range : $ 5,025 per month - $ 7,159 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. This position requires a flexible schedule and ability to travel with occasional overnight stays. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Required Qualifications Knowledge of student recruiting and marketing strategies. Ability to prepare reports, presentations, and assist with preparing publications. Ability to independently prioritize, plan, and organize work in a fast-paced environment. Ability to work independently and possess self-direction skills to be able to initiate plans, organize, prioritize, multi-task, and coordinate work in a fast-paced organization. Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures. Strong communication and interpersonal skills to interact and communicate effectively with all levels of staff, students, and external constituencies, both verbally and in writing. Skills and ability to use standard office equipment and standard software programs (e.g. Microsoft Office Suite (Outlook, Word, Excel, Teams), internet browsers and various online academic resources (i.e., CalStateApply, CollegeSource, Assist, etc.). Flexible schedule and ability to travel with occasional overnight stays. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.” Conditions of Employment: - Ability to pass a background check Preferred Qualifications Student recruiting experience. Knowledge of Freshman and Transfer Admission Requirements in the California State University System. Experience Using CMS (Common Management System), OnBase (document image management system), and TES (Transfer Evaluation System). Experience working with first generation and low-income student populations. Knowledge of Title 5 of California Administrative Code, Chancellor’s Office Policies and Regulations, National Accreditation Policies, and Campus Requirements relative to Admission, Advanced Standing Credit Award, and Academic Credit Policies. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,610.00 to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be between $4,610.00 to $5,583.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Admission processes and evaluates applications at the freshman, transfer, and graduate student levels focusing primarily on domestic U.S. residents. The office provides some support for the processing of international applications. The Office works closely with CSUEB staff, faculty, and members of the community-at-large. Admission staff process applications and related documents, determine residency, render admission decisions, and proactively communicate with students in an accurate, timely and efficient manner. Under the general supervision of the Executive Director of Admission and supervising Associate/Assistant Directors, the Admission Counselor positions coordinate the processing, evaluation, and advising of applicants for assigned groups. Counselors must follow a wide and complex range of relevant policies when making final admissions decisions. The positions are also responsible for advising on Admission requirements, policies and procedures to various audiences including prospective students/applicants, high school/community college counselors, faculty and staff. Working with other East Bay offices, counselors also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students. Responsibilities Process Transfer Student Applications: Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently solve problems with individual applications by obtaining additional information from applicants, counselors, faculty and staff. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Plan the processing and evaluation for an assigned portion of the total applicant pool prioritizing work for different terms of entry simultaneously. Verify admitted applicants eligibility for enrollment. Evaluate Academic Documents and make Final Admissions Decisions: Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcriptions for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for current and prospective applicants from test scores and/or accredited institutions. Interpret transcript information and update student records regarding University Writing Skills Requirement (UWSR) as appropriate. Independently assess completion of additional specific course requirements for impacted majors or special programs. Advise students on admission requirements, policy and procedure: Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Participate in campus events including Preview Day, Welcome Day, Orientation, and related activities. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Other duties as assigned. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Nov 30 2023 Pacific Standard Time Applications close: Mar 30 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $4,610.00 to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be between $4,610.00 to $5,583.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Admission processes and evaluates applications at the freshman, transfer, and graduate student levels focusing primarily on domestic U.S. residents. The office provides some support for the processing of international applications. The Office works closely with CSUEB staff, faculty, and members of the community-at-large. Admission staff process applications and related documents, determine residency, render admission decisions, and proactively communicate with students in an accurate, timely and efficient manner. Under the general supervision of the Executive Director of Admission and supervising Associate/Assistant Directors, the Admission Counselor positions coordinate the processing, evaluation, and advising of applicants for assigned groups. Counselors must follow a wide and complex range of relevant policies when making final admissions decisions. The positions are also responsible for advising on Admission requirements, policies and procedures to various audiences including prospective students/applicants, high school/community college counselors, faculty and staff. Working with other East Bay offices, counselors also participate in the campus-wide effort to recruit prospective students as well as supporting the transition of admitted applicants to enrolled students. Responsibilities Process Transfer Student Applications: Obtain all required information to determine eligibility using electronically submitted application data and transcript information. Assess and interpret self-reported applicant information and academic records for determination of eligibility for admission. Independently solve problems with individual applications by obtaining additional information from applicants, counselors, faculty and staff. Interpret and apply policies to unusual cases and determine when to refer unusual cases to supervisors. Plan the processing and evaluation for an assigned portion of the total applicant pool prioritizing work for different terms of entry simultaneously. Verify admitted applicants eligibility for enrollment. Evaluate Academic Documents and make Final Admissions Decisions: Evaluate applications according to all applicable polices for CSU Eligibility and make final admissions decisions, including calculation of total college units, calculation of overall GPA and Required GE Courses. Evaluate individual college transcriptions for completion of transferrable units, required GE Courses and GPA. Independently evaluate transfer credit for current and prospective applicants from test scores and/or accredited institutions. Interpret transcript information and update student records regarding University Writing Skills Requirement (UWSR) as appropriate. Independently assess completion of additional specific course requirements for impacted majors or special programs. Advise students on admission requirements, policy and procedure: Advise prospective applicants regarding application processing and eligibility requirements. Communicate with applicant populations in individual and small group settings both on and off campus. Communicate admission requirements to educational counselors as needed. Counsel denied applicants regarding options and alternatives. Participate in campus events including Preview Day, Welcome Day, Orientation, and related activities. Identify potential candidates who would benefit by participation in special admission programs. Following general CSU and campus policies for the assignment of transfer credit, determine and advise on requirements outside of the major that transfer courses fulfill. Other duties as assigned. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Nov 30 2023 Pacific Standard Time Applications close: Mar 30 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Channel Islands
1 University Dr, Camarillo, CA 93012, USA
School of Education Student Services Professional III RESPONSIBILITIES & DUTIES: Recruits prospective graduate/post-baccalaureate students and evaluates admission and enrollment requirements for applicants and admitted students. Recruitment-Related Functions (50%) Independently develops and executes a comprehensive recruitment plan for the School of Education for graduate/post-baccalaureate students in partnerships with the SOE Dean, SOE colleagues, and University Admissions. Initiates visits at community colleges, schools, school districts, community-based organizations, and regional/national college fairs and advises a diverse slate of prospective students on admission and enrollment requirements. Participates in the organization and delivery of on-campus recruitment programs such as information sessions for prospective students and their supporters. Advises and counsels prospective undergraduate and graduate students and their supporters via email, telephone, and in-office consultations, providing clear and concise explanations to complex admission requirements, enrollment processes, and application procedures. Aids prospective students who are not regularly admissible to the University in developing a plan to attain their educational goals. Collaborates with on- and off-campus partners to disseminate admissions information, including updating community college and university counselors about campus programs and enrollment data. Represents the California State University (CSU) system through making various presentations to the general public including but not limited to application workshops, educational opportunities, and support services. Attends periodic professional development training and meetings sponsored by related organizations and the CSU and actively participates in unit meeting and planning retreats. Admission and Enrollment Evaluation Functions (50%) Applies knowledge and complex data analysis of student records including transcripts, test scores, and other official documents to determine provisional and final admissibility in accordance with established criteria and procedures. Makes appropriate recommendations and decisions by gathering and analyzing data, logical reasoning, and drawing valid conclusions as to whether an applicant or admitted student meets or continues to meet admission and enrollment requirements. Interprets and applies rules and regulations with autonomy to accomplish admissions and recruitment goals. Utilizes e-communication and social media tools to enhance CSUCI’s profile in the broader community and engages students in live chats. Utilizes technology including but not limited to PeopleSoft Student Information System, WebADMT Application system, and CRM communication tool. Collaborates with other SOE staff to assist students in successfully navigating the admission and enrollment process. Assists in the development and editing of communications and systems that facilitate a simpler and more streamlined admissions and enrollment process. Responds to a high volume of inquiries (via email, phone, in person, etc.) explaining admissions decisions, policies, and procedures. Advises rescinded students on the appeals process, participates in the committee to review appeals, and communicates the outcome of those appeals. Calls and emails students to follow up on incomplete admission files and to remind them of deadlines. Assists in training and providing direction to student assistants who respond to inquiries about the admissions and enrollment process. Serves as a resource for prospective students, applicants, high school and community college counselors, faculty, staff, administrators, and general public. Collaborates with the credential counselors once students are matriculated to ensure a seamless support system for School of Education students. Assists with other admissions and recruitment related functions and other duties as assigned. REQUIREMENTS OF POSITION: Equivalent to graduation from a four-year accredited college or university in a related field such as education, behavioral sciences, public or business administration with the equivalent of three years of progressively responsible professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience. Working knowledge of the practices, procedures, and activities of student recruitment. Experience creating and fostering positive working relationships with administrators, faculty, staff, students, student organizations, public and private agencies. Fundamental written and oral communication skills including a sound foundation in grammar, spelling, and punctuation, and basic arithmetic calculations. Ability to implement standard office procedures, operate office technology systems, and typing/keyboard skills. Ability to lift a minimum of 20 pounds (primarily in the form of recruitment materials). Experience in evaluating admissions files and accurately determining admission. Creating presentations using related software. Familiarity with office-related software used for word processing and creating spreadsheets. Possess a valid driver’s license and reliable vehicle for transportation. Available to work frequent evenings and weekends and to travel overnight on business trips with advanced notice when possible. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Hiring Range: $5,276 - $5,417 per month Advertised: Jan 30 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
School of Education Student Services Professional III RESPONSIBILITIES & DUTIES: Recruits prospective graduate/post-baccalaureate students and evaluates admission and enrollment requirements for applicants and admitted students. Recruitment-Related Functions (50%) Independently develops and executes a comprehensive recruitment plan for the School of Education for graduate/post-baccalaureate students in partnerships with the SOE Dean, SOE colleagues, and University Admissions. Initiates visits at community colleges, schools, school districts, community-based organizations, and regional/national college fairs and advises a diverse slate of prospective students on admission and enrollment requirements. Participates in the organization and delivery of on-campus recruitment programs such as information sessions for prospective students and their supporters. Advises and counsels prospective undergraduate and graduate students and their supporters via email, telephone, and in-office consultations, providing clear and concise explanations to complex admission requirements, enrollment processes, and application procedures. Aids prospective students who are not regularly admissible to the University in developing a plan to attain their educational goals. Collaborates with on- and off-campus partners to disseminate admissions information, including updating community college and university counselors about campus programs and enrollment data. Represents the California State University (CSU) system through making various presentations to the general public including but not limited to application workshops, educational opportunities, and support services. Attends periodic professional development training and meetings sponsored by related organizations and the CSU and actively participates in unit meeting and planning retreats. Admission and Enrollment Evaluation Functions (50%) Applies knowledge and complex data analysis of student records including transcripts, test scores, and other official documents to determine provisional and final admissibility in accordance with established criteria and procedures. Makes appropriate recommendations and decisions by gathering and analyzing data, logical reasoning, and drawing valid conclusions as to whether an applicant or admitted student meets or continues to meet admission and enrollment requirements. Interprets and applies rules and regulations with autonomy to accomplish admissions and recruitment goals. Utilizes e-communication and social media tools to enhance CSUCI’s profile in the broader community and engages students in live chats. Utilizes technology including but not limited to PeopleSoft Student Information System, WebADMT Application system, and CRM communication tool. Collaborates with other SOE staff to assist students in successfully navigating the admission and enrollment process. Assists in the development and editing of communications and systems that facilitate a simpler and more streamlined admissions and enrollment process. Responds to a high volume of inquiries (via email, phone, in person, etc.) explaining admissions decisions, policies, and procedures. Advises rescinded students on the appeals process, participates in the committee to review appeals, and communicates the outcome of those appeals. Calls and emails students to follow up on incomplete admission files and to remind them of deadlines. Assists in training and providing direction to student assistants who respond to inquiries about the admissions and enrollment process. Serves as a resource for prospective students, applicants, high school and community college counselors, faculty, staff, administrators, and general public. Collaborates with the credential counselors once students are matriculated to ensure a seamless support system for School of Education students. Assists with other admissions and recruitment related functions and other duties as assigned. REQUIREMENTS OF POSITION: Equivalent to graduation from a four-year accredited college or university in a related field such as education, behavioral sciences, public or business administration with the equivalent of three years of progressively responsible professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience. Working knowledge of the practices, procedures, and activities of student recruitment. Experience creating and fostering positive working relationships with administrators, faculty, staff, students, student organizations, public and private agencies. Fundamental written and oral communication skills including a sound foundation in grammar, spelling, and punctuation, and basic arithmetic calculations. Ability to implement standard office procedures, operate office technology systems, and typing/keyboard skills. Ability to lift a minimum of 20 pounds (primarily in the form of recruitment materials). Experience in evaluating admissions files and accurately determining admission. Creating presentations using related software. Familiarity with office-related software used for word processing and creating spreadsheets. Possess a valid driver’s license and reliable vehicle for transportation. Available to work frequent evenings and weekends and to travel overnight on business trips with advanced notice when possible. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Hiring Range: $5,276 - $5,417 per month Advertised: Jan 30 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California- APC (Unit 4) Job Classification : Evaluator Trainee Anticipated Hiring Range : $3,695 per month Work Hours : Monday - Friday, 8am - 5pm, unless notified otherwise THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for all domestic and non-resident undergraduate and graduate students, in addition to transfer credit for new entering transfer students. The Office is meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues, planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the admission and enrollment processes. The Office is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, transfer credit, reporting and enrollment planning are primary functions of this office. The Office of Admissions is housed within the Division of Academic Affairs and reports to the Senior Associate Vice President of Enrollment Management & Services. The Office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Freshman Admission Reviews high school coursework from self-reported and/or official documents. Has full understanding of A-G Subject Area requirements, exceptions, and validations in order to calculate subject counts. Checks the A-G UCOP website to review course equivalencies and disciplines. Updates and corrects A-G Subject Area counts in PeopleSoft as needed. Calculates both overall high school GPA and math/quantitative reasoning GPA. Reviews English and Math coursework and senior-year higher-level coursework. Updates statuses for Early Start and Academic Placement. Supports the Associate Director, Admissions and Operations, with PeopleSoft data cleanup as needed. Responds to e-mails and phone calls and provides service at the Front Counter in regards with admission-related questions. Transfer Admission Lower Division Transfer Students (less than 56 semester/84 quarter units completed): Determines admission eligibility based on self-reported and official documentation. Determines if transfer work is equivalent to CSU requirements. Converts quarter units to semester units. Determines if applicant meets general education requirements (including English and Mathematics). Determines if high school work is needed to meet eligibility requirements. Uses first-time freshmen requirements to determine eligibility. Upper Division Transfer Students (60 semester/90 quarter units completed): Determines admission eligibility based on verified official documentation. Determines if transfer units completed are equivalent to CSU requirements and convert quarter units to semester units. Determines eligibility based on grade average, academic standing at last institution, completion of 30 semester/45 quarter units of general education with grades of "C" or better which includes Area A (English composition, critical thinking, oral communication), and Area B4 (mathematical concepts and quantitative reasoning). For all levels of international students, the Evaluator is responsible to perform research of educational systems around the world to determine equivalencies to California State University (CSU) requirements and degrees and to convert international grades or percentages to U.S. letter grades. In addition to the categories listed, applications are received and processed for Young Scholars, Early Admits, employees, cross-enrollment, redirects, exchange, external and transitory students. Enters and updates applicable information and exemptions into the student information system (PeopleSoft). Responds to telephone calls about admission status, reason for denial decision, how to become eligible and what documents are required. Determines disposition of supplemental documents. Places and removes service indicators as necessary. Graduate Admission Creates graduate checklists in order to request documents needed to review eligibility and/or to complete admission requirements. Reviews college transcripts and completes checklists. Processes graduate admission decisions. Enters and updates all applicable information and exemptions in PeopleSoft. Office of Admissions Participates in all Office of Admissions, Enrollment Cluster and divisional staff development and staff meetings. Serves as a part of the Office of Admissions coordination team in areas of marketing and communication; advises managers on marketing and public information issues. Adheres to laws and policies established with regards to computer data, records, accounting and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions to show sensitivity and appropriate conduct as a university employee. Performs administrative and programmatic duties as assigned. Incumbent will perform customer service duties and support the front-facing counter of Admissions on a rotation/as needed basis as determined by the Lead Admissions Counselor and operational need. QUALIFICATIONS Equivalent to six (6) months responsible experience involving academic, administrative, fiscal, or statistical records processing and maintenance, OR two (2) years of full-time college with course work specific to development of quantitative and analytical skills. Knowledge of general office procedures, methods, and practices; knowledge of techniques used in processing information. Ability to check complex records and detailed information for compliance with criteria. Ability to be thorough and accurate in comparing records. Ability to interpret and apply written regulations. Ability to maintain confidentiality of records and evaluations. During training, the following knowledges and abilities must be acquired: Ability to review and check transcripts, records and documents for compliance with criteria using specific guides. Ability to interpret information from a variety of institutions, including foreign institutions with differing records systems. Ability to interpret criteria for determining eligibility and substitutions or alternatives in granting credit for degrees. Preferred Qualifications Bachelor’s Degree preferred. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,695 and maximum $4,478 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Apr 01 2024 Pacific Daylight Time Closing Date/Time:
Mar 19, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California- APC (Unit 4) Job Classification : Evaluator Trainee Anticipated Hiring Range : $3,695 per month Work Hours : Monday - Friday, 8am - 5pm, unless notified otherwise THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for all domestic and non-resident undergraduate and graduate students, in addition to transfer credit for new entering transfer students. The Office is meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues, planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the admission and enrollment processes. The Office is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, transfer credit, reporting and enrollment planning are primary functions of this office. The Office of Admissions is housed within the Division of Academic Affairs and reports to the Senior Associate Vice President of Enrollment Management & Services. The Office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Freshman Admission Reviews high school coursework from self-reported and/or official documents. Has full understanding of A-G Subject Area requirements, exceptions, and validations in order to calculate subject counts. Checks the A-G UCOP website to review course equivalencies and disciplines. Updates and corrects A-G Subject Area counts in PeopleSoft as needed. Calculates both overall high school GPA and math/quantitative reasoning GPA. Reviews English and Math coursework and senior-year higher-level coursework. Updates statuses for Early Start and Academic Placement. Supports the Associate Director, Admissions and Operations, with PeopleSoft data cleanup as needed. Responds to e-mails and phone calls and provides service at the Front Counter in regards with admission-related questions. Transfer Admission Lower Division Transfer Students (less than 56 semester/84 quarter units completed): Determines admission eligibility based on self-reported and official documentation. Determines if transfer work is equivalent to CSU requirements. Converts quarter units to semester units. Determines if applicant meets general education requirements (including English and Mathematics). Determines if high school work is needed to meet eligibility requirements. Uses first-time freshmen requirements to determine eligibility. Upper Division Transfer Students (60 semester/90 quarter units completed): Determines admission eligibility based on verified official documentation. Determines if transfer units completed are equivalent to CSU requirements and convert quarter units to semester units. Determines eligibility based on grade average, academic standing at last institution, completion of 30 semester/45 quarter units of general education with grades of "C" or better which includes Area A (English composition, critical thinking, oral communication), and Area B4 (mathematical concepts and quantitative reasoning). For all levels of international students, the Evaluator is responsible to perform research of educational systems around the world to determine equivalencies to California State University (CSU) requirements and degrees and to convert international grades or percentages to U.S. letter grades. In addition to the categories listed, applications are received and processed for Young Scholars, Early Admits, employees, cross-enrollment, redirects, exchange, external and transitory students. Enters and updates applicable information and exemptions into the student information system (PeopleSoft). Responds to telephone calls about admission status, reason for denial decision, how to become eligible and what documents are required. Determines disposition of supplemental documents. Places and removes service indicators as necessary. Graduate Admission Creates graduate checklists in order to request documents needed to review eligibility and/or to complete admission requirements. Reviews college transcripts and completes checklists. Processes graduate admission decisions. Enters and updates all applicable information and exemptions in PeopleSoft. Office of Admissions Participates in all Office of Admissions, Enrollment Cluster and divisional staff development and staff meetings. Serves as a part of the Office of Admissions coordination team in areas of marketing and communication; advises managers on marketing and public information issues. Adheres to laws and policies established with regards to computer data, records, accounting and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions to show sensitivity and appropriate conduct as a university employee. Performs administrative and programmatic duties as assigned. Incumbent will perform customer service duties and support the front-facing counter of Admissions on a rotation/as needed basis as determined by the Lead Admissions Counselor and operational need. QUALIFICATIONS Equivalent to six (6) months responsible experience involving academic, administrative, fiscal, or statistical records processing and maintenance, OR two (2) years of full-time college with course work specific to development of quantitative and analytical skills. Knowledge of general office procedures, methods, and practices; knowledge of techniques used in processing information. Ability to check complex records and detailed information for compliance with criteria. Ability to be thorough and accurate in comparing records. Ability to interpret and apply written regulations. Ability to maintain confidentiality of records and evaluations. During training, the following knowledges and abilities must be acquired: Ability to review and check transcripts, records and documents for compliance with criteria using specific guides. Ability to interpret information from a variety of institutions, including foreign institutions with differing records systems. Ability to interpret criteria for determining eligibility and substitutions or alternatives in granting credit for degrees. Preferred Qualifications Bachelor’s Degree preferred. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,695 and maximum $4,478 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Apr 01 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Channel Islands
1 University Dr, Camarillo, CA 93012, USA
Division of Academic Affairs Student Services Professional II ***Temporary position through 9/30/2024. Position may be renewed annually through 9/30/2027.*** RESPONSIBILITIES & DUTIES: Facilitates student recruitment and advising for prospective and current students by offering orientations and information sessions through individual and group meetings, email, and by phone among many strategies. Provides students with mentoring, guidance, and referral to academic and financial resources, both internal and external. Advises students on any changes made by the California Commission on Teacher Credentialing (CTC) and assists with questions and issues before, during, and after completion of the graduate and credential programs. Informs faculty of current policy and procedure changes that take place at the state level. Engages in active recruitment of students for assigned academic programs, provides outreach at career fairs and coordinates and participates in recruitment activities. Organizes prerequisite program orientations, provides training for other employees involved in orientations, creates informational folders, changes documents to reflect current information, and advises potential students of program completion pathways. Coordinates recruitment outreach and efforts in conjunction with SOE Recruitment and Admissions Counselor and program faculty on campus and throughout the CSUCI service region. Advises and supports students enrolling in program courses; works with individual students to create study plans; provides timely reminders and just-in-time advising. Assists students in the program admission process including reviewing and monitoring files and evaluating transcripts of applicants. Informs applicants of acceptance, decline, or application resubmission or appeals procedures as appropriate. Participates in program interview planning, and goal setting for the Credential Office. Enters and updates student files and maintains records and databases. Provides fieldwork placement for students and monitors placement to ensure student success. Conducts student exit meetings and makes recommendations from the credential program to CTC. Maintains program resource documents; provides credential and admissions information to faculty and students; circulates and posts announcements of test dates, activities, and schedules; and provides forms, handouts, and instructions related to applications and update progress files. Prepares and disseminates effective and accurate written and oral communications to inform prospective students and current candidates of criteria of eligibility and specific credential program requirements. Organizes and efficiently plans work to meet deadlines for program admission and credential processing and submitting records and reports. Partners with other counselors to prepare and review applicants’ files for timely issuance of credentials. Recommends changes to documents or processes as needed, solving problems independently and creatively. Provides assistance with special projects related to launching and implementation of new academic programs. Performs other related duties as assigned. REQUIREMENTS OF POSITION: Equivalent to graduation from a four-year college or university in a job-related field. Consideration may be given to additional specialized experience with educator preparation programs, or Counseling/ School Psychology programs; a Master of Education or related Counseling/ Psychology degree may substitute for work experience; or, one year of appropriate job-related work experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may substitute for a year for year of full-time equivalent college level education. Requires two years of experience, or equivalent, in one or more of the following areas: recruitment, working with CTC requirements for the school counseling and school psychologist profession; fieldwork placement, evaluating academic qualifications of candidates for public school credentials or permits; processing academic records to determine eligibility for admissions or degrees; performing technical duties involving formulation, revision, or interpretation of academic requirements for courses. The position requires periodic evening, weekend, and occasional overnight travel with advanced notice where possible. Comprehensive knowledge of the credentialing process, including experience in processing admission to educator preparation programs and making recommendations to the CTC. Knowledge of the California standards and requirements for issuance of educator credentials, including the Pupil Personnel Services Credential. Knowledge of California public school practices related to the employment of credentialed employees. Proven ability to work successfully with faculty, students, and staff from diverse ethnic, cultural, and socioeconomic backgrounds. Flexibility and initiative to work in a rapidly changing and at times ambiguous work environment. Demonstrated ability to make decisions and carry through actions that have impact on the unit workplace and related programs. Ability to perform duties independently and in a highly competent professional manner. Utilizes excellent interpersonal skills to communicate effectively, maintains a professional disposition when working with applicants, staff, faculty, and administrators; upholds the confidentiality of records. Must be consistent and accurate in reviewing academic records submitted by applicants; use sound judgment when applying complex regulations and requirements. Preferred skills and knowledge include familiarity with Outlook, Excel, and Peoplesoft, and an understanding of the overall operation, function, and programs of CI’s School of Education. Bilingual proficiency (Spanish) is preferred. Ability to assist students whose primary language is other than English, and familiarity with CTC requirements for the Pupil Personnel Services Credential and Bilingual Authorization as well as the appropriate licensing requirements for School Counselors and School Psychologists are advantageous. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. Hiring Range: $4,610 - $5,000 per month Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Division of Academic Affairs Student Services Professional II ***Temporary position through 9/30/2024. Position may be renewed annually through 9/30/2027.*** RESPONSIBILITIES & DUTIES: Facilitates student recruitment and advising for prospective and current students by offering orientations and information sessions through individual and group meetings, email, and by phone among many strategies. Provides students with mentoring, guidance, and referral to academic and financial resources, both internal and external. Advises students on any changes made by the California Commission on Teacher Credentialing (CTC) and assists with questions and issues before, during, and after completion of the graduate and credential programs. Informs faculty of current policy and procedure changes that take place at the state level. Engages in active recruitment of students for assigned academic programs, provides outreach at career fairs and coordinates and participates in recruitment activities. Organizes prerequisite program orientations, provides training for other employees involved in orientations, creates informational folders, changes documents to reflect current information, and advises potential students of program completion pathways. Coordinates recruitment outreach and efforts in conjunction with SOE Recruitment and Admissions Counselor and program faculty on campus and throughout the CSUCI service region. Advises and supports students enrolling in program courses; works with individual students to create study plans; provides timely reminders and just-in-time advising. Assists students in the program admission process including reviewing and monitoring files and evaluating transcripts of applicants. Informs applicants of acceptance, decline, or application resubmission or appeals procedures as appropriate. Participates in program interview planning, and goal setting for the Credential Office. Enters and updates student files and maintains records and databases. Provides fieldwork placement for students and monitors placement to ensure student success. Conducts student exit meetings and makes recommendations from the credential program to CTC. Maintains program resource documents; provides credential and admissions information to faculty and students; circulates and posts announcements of test dates, activities, and schedules; and provides forms, handouts, and instructions related to applications and update progress files. Prepares and disseminates effective and accurate written and oral communications to inform prospective students and current candidates of criteria of eligibility and specific credential program requirements. Organizes and efficiently plans work to meet deadlines for program admission and credential processing and submitting records and reports. Partners with other counselors to prepare and review applicants’ files for timely issuance of credentials. Recommends changes to documents or processes as needed, solving problems independently and creatively. Provides assistance with special projects related to launching and implementation of new academic programs. Performs other related duties as assigned. REQUIREMENTS OF POSITION: Equivalent to graduation from a four-year college or university in a job-related field. Consideration may be given to additional specialized experience with educator preparation programs, or Counseling/ School Psychology programs; a Master of Education or related Counseling/ Psychology degree may substitute for work experience; or, one year of appropriate job-related work experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may substitute for a year for year of full-time equivalent college level education. Requires two years of experience, or equivalent, in one or more of the following areas: recruitment, working with CTC requirements for the school counseling and school psychologist profession; fieldwork placement, evaluating academic qualifications of candidates for public school credentials or permits; processing academic records to determine eligibility for admissions or degrees; performing technical duties involving formulation, revision, or interpretation of academic requirements for courses. The position requires periodic evening, weekend, and occasional overnight travel with advanced notice where possible. Comprehensive knowledge of the credentialing process, including experience in processing admission to educator preparation programs and making recommendations to the CTC. Knowledge of the California standards and requirements for issuance of educator credentials, including the Pupil Personnel Services Credential. Knowledge of California public school practices related to the employment of credentialed employees. Proven ability to work successfully with faculty, students, and staff from diverse ethnic, cultural, and socioeconomic backgrounds. Flexibility and initiative to work in a rapidly changing and at times ambiguous work environment. Demonstrated ability to make decisions and carry through actions that have impact on the unit workplace and related programs. Ability to perform duties independently and in a highly competent professional manner. Utilizes excellent interpersonal skills to communicate effectively, maintains a professional disposition when working with applicants, staff, faculty, and administrators; upholds the confidentiality of records. Must be consistent and accurate in reviewing academic records submitted by applicants; use sound judgment when applying complex regulations and requirements. Preferred skills and knowledge include familiarity with Outlook, Excel, and Peoplesoft, and an understanding of the overall operation, function, and programs of CI’s School of Education. Bilingual proficiency (Spanish) is preferred. Ability to assist students whose primary language is other than English, and familiarity with CTC requirements for the Pupil Personnel Services Credential and Bilingual Authorization as well as the appropriate licensing requirements for School Counselors and School Psychologists are advantageous. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. Hiring Range: $4,610 - $5,000 per month Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director of Online Recruitment, the Enrollment Counselor’s primary focus is to build relationships and recruit new or returning potential SJSU Online students by utilizing phone and internet technology. The Counselor works within a learner-focused student services model to ensure that fully online degree seekers experience integrated, seamless connections to the University from inquiry through admission. Through proactive outreach the Counselor serves as the University’s point of contact for online degree seekers, performing complex student services professional work to help potential students identify their appropriate program of study, address questions related to financial aid and transcript evaluation, determine initial eligibility following CSU regulations, policies and procedures, and fully support the applicant to resolve issues during the application process. The ideal candidate for this role will be an articulate, organized, results-driven, team player with the resiliency to maintain a high energy level on a high number of inbound/outbound calls, text messages, and emails daily to and from prospective online students. The ideal candidate will also have interpersonal skills to connect with prospective students on calls, openness to feedback, ability to listen actively for long periods of time, confidence, adaptability, and integrity. Key Responsibilities Provide excellent customer service to prospective students throughout the full admission recruitment process primarily via telephone Navigating through and maintaining SJSU Online’s Customer Relationship Management (CRM) system and automated phone system Updating student inquiry progression in SJSU Online’s databases Maintain a pipeline of students, which will include following a prescribed call plan and prioritizing prospective student’s needs Meet with prospective students to counsel on completing Admissions requirements, discusses academic programs, admission options, and financial aid opportunities and conducts online campus tours. Coordinates the compilation, tracking, and timely receipt of all required application materials for the application process (both domestic and international) for admission Reviews and determines completeness and validity for all required documents for admission, including residency status and data elements; enters results in CMS Receives, processes and deposits application fee payments Receives and processes documents for application fee waivers; makes determination re: waiver request Reviews/updates data regarding educational history and records components in CMS Maintains daily/weekly record of admissions processes to be completed and those that have been completed Communicates with the Recruitment Coordinator and Senior Director of Online Recruitment on processing or system issues Interprets and explains admission requirements, transfer credit evaluation policies, and enrollment policies to students, parents, campus community members and representatives from other colleges and institutions Provides high-level customer service to students by answering complex policy questions, outlining and troubleshooting various documents and batch processes, including transcripts and documents related to domestic and international admission processes Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Knowledge regarding the scanning and processing of all documents required in the admission process, and how these documents affect an individual's application/admission status Ability to work with or learn the content management system and document processing (i.e.CMS, current versions of Google Office Suite, Microsoft Office (esp. Word and Excel); email and phone skills Excellent customer service and public relation skills Ability to listen and determine the true intent of a question and provide correct information Ability to handle multiple work priorities, organize and plan work and projects Ability to apply a wide variety of policies and procedures where specific guidelines may not exist Ability to advise students individually and in groups on routine matters where required Excellent oral and written communication skills Ability to travel evenings and weekends; possess valid driver’s license Ability to work evenings/weekends and have a flexible schedule Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Two years of work experience in admissions or educational recruitment. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Minimum of 1 year of experience in college admissions, recruitment or sales OR a minimum of 5 years of experience in an enrollment/admissions position in nontraditional higher education recruitment Experience working with non-traditional students 5 years of sales experience 6 months of call center experience in an in bound and out bound environment Experience in communicating admissions and or student services policies and procedures to community college, university, or high school constituents Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,900/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 8, 2023 through January 2, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 08 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the Senior Director of Online Recruitment, the Enrollment Counselor’s primary focus is to build relationships and recruit new or returning potential SJSU Online students by utilizing phone and internet technology. The Counselor works within a learner-focused student services model to ensure that fully online degree seekers experience integrated, seamless connections to the University from inquiry through admission. Through proactive outreach the Counselor serves as the University’s point of contact for online degree seekers, performing complex student services professional work to help potential students identify their appropriate program of study, address questions related to financial aid and transcript evaluation, determine initial eligibility following CSU regulations, policies and procedures, and fully support the applicant to resolve issues during the application process. The ideal candidate for this role will be an articulate, organized, results-driven, team player with the resiliency to maintain a high energy level on a high number of inbound/outbound calls, text messages, and emails daily to and from prospective online students. The ideal candidate will also have interpersonal skills to connect with prospective students on calls, openness to feedback, ability to listen actively for long periods of time, confidence, adaptability, and integrity. Key Responsibilities Provide excellent customer service to prospective students throughout the full admission recruitment process primarily via telephone Navigating through and maintaining SJSU Online’s Customer Relationship Management (CRM) system and automated phone system Updating student inquiry progression in SJSU Online’s databases Maintain a pipeline of students, which will include following a prescribed call plan and prioritizing prospective student’s needs Meet with prospective students to counsel on completing Admissions requirements, discusses academic programs, admission options, and financial aid opportunities and conducts online campus tours. Coordinates the compilation, tracking, and timely receipt of all required application materials for the application process (both domestic and international) for admission Reviews and determines completeness and validity for all required documents for admission, including residency status and data elements; enters results in CMS Receives, processes and deposits application fee payments Receives and processes documents for application fee waivers; makes determination re: waiver request Reviews/updates data regarding educational history and records components in CMS Maintains daily/weekly record of admissions processes to be completed and those that have been completed Communicates with the Recruitment Coordinator and Senior Director of Online Recruitment on processing or system issues Interprets and explains admission requirements, transfer credit evaluation policies, and enrollment policies to students, parents, campus community members and representatives from other colleges and institutions Provides high-level customer service to students by answering complex policy questions, outlining and troubleshooting various documents and batch processes, including transcripts and documents related to domestic and international admission processes Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Knowledge regarding the scanning and processing of all documents required in the admission process, and how these documents affect an individual's application/admission status Ability to work with or learn the content management system and document processing (i.e.CMS, current versions of Google Office Suite, Microsoft Office (esp. Word and Excel); email and phone skills Excellent customer service and public relation skills Ability to listen and determine the true intent of a question and provide correct information Ability to handle multiple work priorities, organize and plan work and projects Ability to apply a wide variety of policies and procedures where specific guidelines may not exist Ability to advise students individually and in groups on routine matters where required Excellent oral and written communication skills Ability to travel evenings and weekends; possess valid driver’s license Ability to work evenings/weekends and have a flexible schedule Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Two years of work experience in admissions or educational recruitment. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Minimum of 1 year of experience in college admissions, recruitment or sales OR a minimum of 5 years of experience in an enrollment/admissions position in nontraditional higher education recruitment Experience working with non-traditional students 5 years of sales experience 6 months of call center experience in an in bound and out bound environment Experience in communicating admissions and or student services policies and procedures to community college, university, or high school constituents Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,900/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: December 8, 2023 through January 2, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Dec 08 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Enrollment Management Department at San Jose State University supports the academic mission of the University and collaboratively works with the campus and external community to enhance student success. The Admissions Communication Counselor performs various functions under the supervision of the Associate Director of Enrollment Management Communication, but works collaboratively with other units in Enrollment Management and Graduate Admissions and Program Evaluations to collect, synthesize, and deliver a variety of interdependent communication messages in support of recruiting, admitting, enrolling and retaining students to the university. The Admissions Communication Counselor performs tasks related to the functional and technical communication cycle from the point of pre-application through enrollment. This position provides accurate and timely information via the phone, email, messaging, social media, and other technology such as chat sessions, chat bot and virtual advising. Working under minimal supervision, the position is responsible for supporting a communication system that attracts, recruits, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of knowledge of requirements, processes, and regulations to facilitate students’ decisions to apply and attend SJSU. The Admissions Communication Counselor will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling. Key Responsibilities Ensures the effective communication process (from recruitment to enrollment) to students and their families, and supports the yield process and activities for admitted students Maintains knowledge of recruitment and admission programs and services. Keeps current and interprets California State University (CSU) policies and procedures and office practices, by participating in training, and working meetings on a regular basis Identifies, maps, and communicates the pre-admission to enrolled student process, addressing questions from students and parents regarding admission and enrollment at San Jose State University Communicates effectively with students regarding their on-line checklist items and their individual status in various SJSU processes. Communication takes place across a variety of media including, but not limited to, phone, email, chat and social media Maintains knowledge of admission policy and procedure. Develops and maintains updated knowledge base of application and admission policies and procedures. Interprets federal, state, and Chancellor’s Office admission eligibility criteria and follows established office practices Assists students by email, live chat and phone (and other forms of media) by answering questions during office hours and additional special hours. Responsible for explaining to students and parents the various documents that may be requested for the application process, including transcripts, test scores and documents related to domestic and international admission processes Attends conferences and seminars regarding CSU admission eligibility criteria and processes Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent customer service and public relations skills Must have knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply program rules and regulations Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Ability to compose and appropriately format correspondence and reports Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to reason logically Ability to advise students individually and in groups on routine matters where required Ability to recognize multicultural, multi-gendered, and multi-aged value systems and work accordingly Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to perform accurately in a detail-oriented environment Ability to plan and execute multiple work priorities, organize and plan work and projects Ability to recognize patterns in student inquiries and communicate those patterns to management Ability to prioritize inquiries across media to address time sensitive concerns with greater urgency Ability to identify and resolve student concerns with Enrollment processes and procedures Working knowledge of document types such as transcripts, forms, and test scores Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Preferred Qualifications Bachelor’s Degree Required Experience working with students providing educational advising and counseling services Experience with applying policies and procedures in a higher education environment, preferably in admissions services Experience demonstrating ability to analyze and interpret complex document requirements Experience utilizing PeopleSoft or similar technology systems Excellent written communication skills Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,891/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 19, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Enrollment Management Department at San Jose State University supports the academic mission of the University and collaboratively works with the campus and external community to enhance student success. The Admissions Communication Counselor performs various functions under the supervision of the Associate Director of Enrollment Management Communication, but works collaboratively with other units in Enrollment Management and Graduate Admissions and Program Evaluations to collect, synthesize, and deliver a variety of interdependent communication messages in support of recruiting, admitting, enrolling and retaining students to the university. The Admissions Communication Counselor performs tasks related to the functional and technical communication cycle from the point of pre-application through enrollment. This position provides accurate and timely information via the phone, email, messaging, social media, and other technology such as chat sessions, chat bot and virtual advising. Working under minimal supervision, the position is responsible for supporting a communication system that attracts, recruits, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of knowledge of requirements, processes, and regulations to facilitate students’ decisions to apply and attend SJSU. The Admissions Communication Counselor will develop and maintain accurate and transparent documentation of the communication process and workflow in order to maintain levels of productivity, quality of counseling. Key Responsibilities Ensures the effective communication process (from recruitment to enrollment) to students and their families, and supports the yield process and activities for admitted students Maintains knowledge of recruitment and admission programs and services. Keeps current and interprets California State University (CSU) policies and procedures and office practices, by participating in training, and working meetings on a regular basis Identifies, maps, and communicates the pre-admission to enrolled student process, addressing questions from students and parents regarding admission and enrollment at San Jose State University Communicates effectively with students regarding their on-line checklist items and their individual status in various SJSU processes. Communication takes place across a variety of media including, but not limited to, phone, email, chat and social media Maintains knowledge of admission policy and procedure. Develops and maintains updated knowledge base of application and admission policies and procedures. Interprets federal, state, and Chancellor’s Office admission eligibility criteria and follows established office practices Assists students by email, live chat and phone (and other forms of media) by answering questions during office hours and additional special hours. Responsible for explaining to students and parents the various documents that may be requested for the application process, including transcripts, test scores and documents related to domestic and international admission processes Attends conferences and seminars regarding CSU admission eligibility criteria and processes Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally Must possess excellent customer service and public relations skills Must have knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply program rules and regulations Ability to maintain confidentiality and appropriately handle sensitive communications with students, parents, employees and external agencies Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible Ability to compose and appropriately format correspondence and reports Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to reason logically Ability to advise students individually and in groups on routine matters where required Ability to recognize multicultural, multi-gendered, and multi-aged value systems and work accordingly Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools Ability to perform accurately in a detail-oriented environment Ability to plan and execute multiple work priorities, organize and plan work and projects Ability to recognize patterns in student inquiries and communicate those patterns to management Ability to prioritize inquiries across media to address time sensitive concerns with greater urgency Ability to identify and resolve student concerns with Enrollment processes and procedures Working knowledge of document types such as transcripts, forms, and test scores Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Preferred Qualifications Bachelor’s Degree Required Experience working with students providing educational advising and counseling services Experience with applying policies and procedures in a higher education environment, preferably in admissions services Experience demonstrating ability to analyze and interpret complex document requirements Experience utilizing PeopleSoft or similar technology systems Excellent written communication skills Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month - $4,891/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 19, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Undergraduate Recruitment Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admissions & Recruitment (UGAR) Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm; some nights and weekends Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Undergraduate Recruitment, the Undergraduate Recruitment Specialist represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. Incumbent plans visits to schools, schedules and makes presentations, and follow -up visits; identifies potential students, and provides information about higher education generally, and the California State University (CSU) and SF State, specifically; and behaves in a manner that promotes goodwill on behalf of the University. Incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes and developing and implementing programs for student recruitment Position Information Outreach & Advising Provide direct pre-admissions assistance and follow-up for students interested in CSU/SF State University. This includes providing workshops, presentations, and conducting individual and group pre- admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for Community Colleges, K-12, Community Based Organizations, and SF State stakeholders. Support daily outreach work including phone duty, counter duty, presentations and student advising. These activities are conducted in-person and virtually using current technologies. Campus Representation Represent the Office of Undergraduate Admissions & Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events. Participate in department and campus committees, programs and projects as assigned. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs and services including, but not limited to, the following areas: Admissions, EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Special Events & Social Media Assist in the planning and implementation of on and off campus special events, including Gator Days, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Participate in various virtual student recruitment and outreach campaigns. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Master's degree. Bilingual skills highly desirable. Experience with setting up and conducting virtual meetings using current technologies. Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students. Ability to acquire and maintain current knowledge of K-12 and higher education issues. Excellent oral and written communication skills. Knowledge of Microsoft Office and other computer and software tools. Environmental/Physical/Special 70% of time is spent off campus at school or community sites when off-campus travel is permitted. Must transport outreach materials to and from site; must load and unload materials weighing up to 50 pounds each. Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events. Ability and willingness to accommodate a flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. Required to travel to off-campus locations for special activities or conferences. Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Required License/Certifications Must possess a valid California Driver’s License with no more than three moving violations within the last three years. Must complete SF State’s Defensive Driver’s Training program. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 25 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Undergraduate Recruitment Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Undergraduate Admissions & Recruitment (UGAR) Appointment Type This is a one-year probationary position. Time Base Full-Time (FTE 1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm; some nights and weekends Anticipated Hiring Range $4,935.00 per month ($59,220.00 annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Undergraduate Recruitment, the Undergraduate Recruitment Specialist represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. Incumbent plans visits to schools, schedules and makes presentations, and follow -up visits; identifies potential students, and provides information about higher education generally, and the California State University (CSU) and SF State, specifically; and behaves in a manner that promotes goodwill on behalf of the University. Incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes and developing and implementing programs for student recruitment Position Information Outreach & Advising Provide direct pre-admissions assistance and follow-up for students interested in CSU/SF State University. This includes providing workshops, presentations, and conducting individual and group pre- admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for Community Colleges, K-12, Community Based Organizations, and SF State stakeholders. Support daily outreach work including phone duty, counter duty, presentations and student advising. These activities are conducted in-person and virtually using current technologies. Campus Representation Represent the Office of Undergraduate Admissions & Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events. Participate in department and campus committees, programs and projects as assigned. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs and services including, but not limited to, the following areas: Admissions, EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Special Events & Social Media Assist in the planning and implementation of on and off campus special events, including Gator Days, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Participate in various virtual student recruitment and outreach campaigns. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Master's degree. Bilingual skills highly desirable. Experience with setting up and conducting virtual meetings using current technologies. Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students. Ability to acquire and maintain current knowledge of K-12 and higher education issues. Excellent oral and written communication skills. Knowledge of Microsoft Office and other computer and software tools. Environmental/Physical/Special 70% of time is spent off campus at school or community sites when off-campus travel is permitted. Must transport outreach materials to and from site; must load and unload materials weighing up to 50 pounds each. Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events. Ability and willingness to accommodate a flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. Required to travel to off-campus locations for special activities or conferences. Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends. Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet outreach commitments on time. Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff Required License/Certifications Must possess a valid California Driver’s License with no more than three moving violations within the last three years. Must complete SF State’s Defensive Driver’s Training program. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 25 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties PLEASE NOTE: The position will be filled at either the Student Services Professional (SSP) IA, IB, or II levels dependent upon the applicant's qualifications. SSP IA: Under the direct supervision of the Associate Director of Student Outreach, the Outreach Counselor Trainee will be trained to conduct school site outreach activities to support enrollment goals and assist with implementing plans of action and activities related to outreach and recruitment of prospective international first-time freshman and transfer students to the university. The incumbent will collaborate with the Office of Admissions, Tseng College Intensive English Program (IEP), International and Exchange Student Center (IESC), and academic colleges on campus to provide information and support to prospective international students. Compiles recruitment data and prepares reports. Performs other duties as assigned. SSP IB: Under the general supervision of the Associate Director of Student Outreach, the Outreach Counselor Trainee will conduct school site outreach activities to support enrollment goals and assist with implementing plans of action and activities related to outreach and recruitment of prospective international first-time freshman and transfer students to the university. The incumbent will collaborate with the Office of Admissions, Tseng College Intensive English Program (IEP), International and Exchange Student Center (IESC), and academic colleges on campus to provide information and support to prospective international students. Compiles recruitment data and prepares reports. Performs other duties as assigned. SSP II: Under the general supervision of the Associate Director of Student Outreach, the International Outreach Counselor supports university recruitment and enrollment goals. The incumbent will use marketing and communication strategies for prospective international students residing domestically and abroad. The incumbent will collaborate with the Office of Admissions, Tseng College Intensive English Program (IEP), International and Exchange Student Center (IESC), and academic colleges on campus to provide information and support to prospective international students. Participates on committees both on and off campus and serves as a liaison to faculty and staff on international students’ recruitment and admissions issues. Performs other duties as assigned. Qualifications SSP IA: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. No experience is required. SSP IB: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Equivalent to one year of experience in professional Student Services work at the entry trainee level. A Master's degree in a job-related field may be substituted for the required experience. SSP II: Equivalent to graduation from a four-year college or university in a job-related field. Equivalent to two years of professional experience in one of the student services program areas or in a related field. A Master’s degree in a job-related field may be substituted for one year of professional experience. Knowledge, Skills, & Abilities SSP IA : General knowledge of the basic principles of individual and group behavior; working knowledge of research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and working knowledge of the techniques and methods of interviewing. Ability and specialized skills to: gather and analyze data; ability to reason logically, draw conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff and faculty. SSP IB: General knowledge of the methods and problems of organization and program management; working knowledge of research and interviewing techniques; working knowledge of the principles of individual and group behavior; ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and working knowledge of the basic principles, practices and major trends in the Student Services field to which assigned. Ability and specialized skills to: rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; ability to reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP IB: Working knowledge of the practices, procedures, and activities of the program to which assigned; working knowledge of the methods and problems of organizational and program management; working knowledge of research and interview techniques; and working knowledge of the principles of individual and group behavior. Ability and specialized skills to: interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed, and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies, and others in committee work, and student advising and community contacts. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications about other programs or service areas Services Office. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. The anticipated HIRING RATEs are $3764 (SSPIA); $4066 (SSPIB) & $4610 (SPPII) per month. The salary ranges for these classifications are: $3764 - $4604 (SSPIA); $4066 - $5752 (SSPIB) & $4610 -$ 6556 (SSPII) per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. This position is expected to travel to a variety of off-campus sites to meet with prospective students and counselors; must be eligible to obtain a California Driver's License. The SSP IA : will be a temporary position. Based on satisfactory progress and successful completion of the training program, the incumbent will be progressively promoted from SSP IA to the probationary SSP IB position. The SSP IB : will be a regular position with a one-year probationary period, and is not automatically promoted to the SSP II; promotion is dependent upon departmental needs at the time. The SSP II : is a regular position with a one-year probationary period. General Information Applications received through January 24, 2024, will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jan 11 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties PLEASE NOTE: The position will be filled at either the Student Services Professional (SSP) IA, IB, or II levels dependent upon the applicant's qualifications. SSP IA: Under the direct supervision of the Associate Director of Student Outreach, the Outreach Counselor Trainee will be trained to conduct school site outreach activities to support enrollment goals and assist with implementing plans of action and activities related to outreach and recruitment of prospective international first-time freshman and transfer students to the university. The incumbent will collaborate with the Office of Admissions, Tseng College Intensive English Program (IEP), International and Exchange Student Center (IESC), and academic colleges on campus to provide information and support to prospective international students. Compiles recruitment data and prepares reports. Performs other duties as assigned. SSP IB: Under the general supervision of the Associate Director of Student Outreach, the Outreach Counselor Trainee will conduct school site outreach activities to support enrollment goals and assist with implementing plans of action and activities related to outreach and recruitment of prospective international first-time freshman and transfer students to the university. The incumbent will collaborate with the Office of Admissions, Tseng College Intensive English Program (IEP), International and Exchange Student Center (IESC), and academic colleges on campus to provide information and support to prospective international students. Compiles recruitment data and prepares reports. Performs other duties as assigned. SSP II: Under the general supervision of the Associate Director of Student Outreach, the International Outreach Counselor supports university recruitment and enrollment goals. The incumbent will use marketing and communication strategies for prospective international students residing domestically and abroad. The incumbent will collaborate with the Office of Admissions, Tseng College Intensive English Program (IEP), International and Exchange Student Center (IESC), and academic colleges on campus to provide information and support to prospective international students. Participates on committees both on and off campus and serves as a liaison to faculty and staff on international students’ recruitment and admissions issues. Performs other duties as assigned. Qualifications SSP IA: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. No experience is required. SSP IB: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Equivalent to one year of experience in professional Student Services work at the entry trainee level. A Master's degree in a job-related field may be substituted for the required experience. SSP II: Equivalent to graduation from a four-year college or university in a job-related field. Equivalent to two years of professional experience in one of the student services program areas or in a related field. A Master’s degree in a job-related field may be substituted for one year of professional experience. Knowledge, Skills, & Abilities SSP IA : General knowledge of the basic principles of individual and group behavior; working knowledge of research and observation techniques for the purpose of recording, classifying, and interpreting factual information; and working knowledge of the techniques and methods of interviewing. Ability and specialized skills to: gather and analyze data; ability to reason logically, draw conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews; clearly express ideas and recommendations orally; write clear and concise reports; and establish and maintain cooperative working relationships with students, staff and faculty. SSP IB: General knowledge of the methods and problems of organization and program management; working knowledge of research and interviewing techniques; working knowledge of the principles of individual and group behavior; ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and working knowledge of the basic principles, practices and major trends in the Student Services field to which assigned. Ability and specialized skills to: rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; ability to reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. SSP IB: Working knowledge of the practices, procedures, and activities of the program to which assigned; working knowledge of the methods and problems of organizational and program management; working knowledge of research and interview techniques; and working knowledge of the principles of individual and group behavior. Ability and specialized skills to: interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed, and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies, and others in committee work, and student advising and community contacts. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications about other programs or service areas Services Office. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. The anticipated HIRING RATEs are $3764 (SSPIA); $4066 (SSPIB) & $4610 (SPPII) per month. The salary ranges for these classifications are: $3764 - $4604 (SSPIA); $4066 - $5752 (SSPIB) & $4610 -$ 6556 (SSPII) per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. This position is expected to travel to a variety of off-campus sites to meet with prospective students and counselors; must be eligible to obtain a California Driver's License. The SSP IA : will be a temporary position. Based on satisfactory progress and successful completion of the training program, the incumbent will be progressively promoted from SSP IA to the probationary SSP IB position. The SSP IB : will be a regular position with a one-year probationary period, and is not automatically promoted to the SSP II; promotion is dependent upon departmental needs at the time. The SSP II : is a regular position with a one-year probationary period. General Information Applications received through January 24, 2024, will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jan 11 2024 Pacific Standard Time Applications close: Closing Date/Time:
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Tuesday, April 2, 2024. Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Job Summary Reporting to and under the general supervision of the Director of Student Outreach and Recruitment, the Outreach and Recruitment Counselor (Counselor) is responsible for achieving undergraduate and supporting graduate enrollment goals established each term and year. This includes, but is not limited to, goals developed from the University Strategic Enrollment targets from which lead generation and applicant conversion goals will be met by the Counselor and conducted by recruitment, outreach events, and other activities within an assigned territory. The Counselor is responsible for generating leads through recruitment travel and managing lead generation tactics deployed in the assigned territory; conducts appropriate follow-up with leads generated to gain their application to the college; interviews prospective students and supports new applicants through the enrollment process. Key Qualifications This position requires the equivalent to graduation from a four-year college or university. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience. One to three years of prior or current experience with sales, recruitment or marketing in higher education or related industries is highly preferred. Intermediate proficiency with computers, including standard office technology and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, PeopleSoft, CRM tools, student information systems, virtual and mobile devices, and online applications preferred. Bilingual such as, Spanish, Arabic, Mandarin, Cantonese or any other language preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,610 to $4,694 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Tuesday, April 2, 2024. Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Job Summary Reporting to and under the general supervision of the Director of Student Outreach and Recruitment, the Outreach and Recruitment Counselor (Counselor) is responsible for achieving undergraduate and supporting graduate enrollment goals established each term and year. This includes, but is not limited to, goals developed from the University Strategic Enrollment targets from which lead generation and applicant conversion goals will be met by the Counselor and conducted by recruitment, outreach events, and other activities within an assigned territory. The Counselor is responsible for generating leads through recruitment travel and managing lead generation tactics deployed in the assigned territory; conducts appropriate follow-up with leads generated to gain their application to the college; interviews prospective students and supports new applicants through the enrollment process. Key Qualifications This position requires the equivalent to graduation from a four-year college or university. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience. One to three years of prior or current experience with sales, recruitment or marketing in higher education or related industries is highly preferred. Intermediate proficiency with computers, including standard office technology and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, PeopleSoft, CRM tools, student information systems, virtual and mobile devices, and online applications preferred. Bilingual such as, Spanish, Arabic, Mandarin, Cantonese or any other language preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,610 to $4,694 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Titan One Stop Counselor Scholarships Classification Student Services Professional III-Range A AutoReqId 535977 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $5,025 - $7,159 per month (Hiring range depending on qualifications, not anticipated to exceed $5,025 - $5,300 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as the Titan One Stop Counselor Scholarships (Student Services Professional III-Range A). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. One of four financial aid one-stop shop (OSS) counselors who serve within a larger team of financial aid counselors in the Office of Financial who assist students in making successful progress toward their degree objectives by providing financial aid information, direction, and service. The professional staff member performs in the following areas: plans, leads, and directs complex activities related to the administration of Scholarships, Title IV federal, state, and institutional financial aid programs, requiring independent thinking, personal judgment provides comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action, and performs verification of applicant information that are of the most-complex and require independent thinking to seek alternative solutions. Supports OSS escalations in various student service areas such as but not limited to Scholarships, Financial Aid, Admissions, Student Business Services and Dean of Students. Serves as the first level appeal when students ask to speak to a supervisor; Responsible for in person and electronic communication; in person and virtual presentations, counselor level communication, website updates, and social media; models exceptional service, professionalism, teamwork, and courtesy to create an environment of extraordinary customer service. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of PeopleSoft software or CMS is desirable. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Fast-paced environment ensures stressful situations. Decisions can impact other university offices such as Business and Financial Affairs. Will be highly visible as a Counselor with responsibility for recognizing and diffusing problems that arise. Employment is contingent upon satisfactory completion of a fingerprint background check. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Advertised: Feb 15 2024 Pacific Standard Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Job Title Titan One Stop Counselor Scholarships Classification Student Services Professional III-Range A AutoReqId 535977 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $5,025 - $7,159 per month (Hiring range depending on qualifications, not anticipated to exceed $5,025 - $5,300 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as the Titan One Stop Counselor Scholarships (Student Services Professional III-Range A). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. One of four financial aid one-stop shop (OSS) counselors who serve within a larger team of financial aid counselors in the Office of Financial who assist students in making successful progress toward their degree objectives by providing financial aid information, direction, and service. The professional staff member performs in the following areas: plans, leads, and directs complex activities related to the administration of Scholarships, Title IV federal, state, and institutional financial aid programs, requiring independent thinking, personal judgment provides comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action, and performs verification of applicant information that are of the most-complex and require independent thinking to seek alternative solutions. Supports OSS escalations in various student service areas such as but not limited to Scholarships, Financial Aid, Admissions, Student Business Services and Dean of Students. Serves as the first level appeal when students ask to speak to a supervisor; Responsible for in person and electronic communication; in person and virtual presentations, counselor level communication, website updates, and social media; models exceptional service, professionalism, teamwork, and courtesy to create an environment of extraordinary customer service. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of PeopleSoft software or CMS is desirable. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Fast-paced environment ensures stressful situations. Decisions can impact other university offices such as Business and Financial Affairs. Will be highly visible as a Counselor with responsibility for recognizing and diffusing problems that arise. Employment is contingent upon satisfactory completion of a fingerprint background check. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Advertised: Feb 15 2024 Pacific Standard Time Applications close: Mar 28 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising and evaluation for the purposes of admission and graduation, student records, registration and financial aid. This position provides information and services pertaining to student admissions, financial aid and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. The Lead Enrollment and Financial Aid Programs Coordinator position will assist in the administration of federal and state aid programs, serve as regulatory compliance officer, and support in implementation of high-level operational developments within the Office of Financial Aid & Scholarships. This position will work collaboratively with the financial aid counselors, Associate Directors of Financial Aid, and Director of Financial Aid to ensure consistency in applying program rules and regulations, on-boarding new financial aid counselors, providing mentoring and lead work direction to financial aid counselors and student assistants, and providing back-up processing support to financial aid counselors. This position will also oversee the administration of the study abroad program and the administration and monitoring of the federal grants programs. The EIC is a subdivision of the Office of Financial Aid & Scholarships, which is under Student Affairs (SA). Responsibilities State Funded Work Study and Special Programs Coordinator: Coordinate and verify eligibility of students applying to and receiving aid from State Funded Work Study programs including but not limited to: Learning Aligned Employment Program (LAEP), College Corps, and California Dream Act Service Incentive Program (DSIG). Independently or in partnership with campus stakeholders, represent the Office of Financial Aid in workshops/events related to State Funded Work Study programs. Counsel students enrolled within LAEP, College Corps, and DSIG regarding impact of funding and eligibility requirements. Coordinate appropriate planning, communication, and cooperation between ES colleagues. Attend meetings with colleagues, staff, and supervisor as necessary or required to represent the office on various ES, University, and CSU committees as appropriate or as directed. Provide materials and personnel for cross training within Enrollment Services regarding the special programs and State funded work-study. Organize workflow of efforts in administration of State Funded Work Study Programs involving (but not limited to) Accounts Payable, Payroll, SFS, Center for Student Engagement, Chancellor's Office, and the California Student Aid Commission. Monitor students in the State Funded Work Study program to make certain that students are enrolled in correct units to receive funds upon disbursement. Work with Title IV administrator to process possible state funded work study program withdrawals. Certify necessary documentation related to State Funded Work Study program and post student funds while conducting necessary needs analysis and apply federal/state/institutional over awarding rules. Process verification requests and provide information to authorized third parties, including but not limited to enrollment and financial information, financial account inquiries, etc. Federal Grants Program Coordinator: Conduct eligibility analysis on each student who applies to the Federal Teach Grant Program, making certain that each student meets DOE criteria. Ensure Ability to Serve documentation is certified and completed for Federal Teach Grant. Ensure that Entrance Counseling is conducted to meet Federal Teach Grant Requirement. Originate Teach Grant Directly from the Common Origination and Disbursement Database utilizing query tools via PeopleSoft. Award and ensure timely disbursement of Federal Teach Grant and recalculate eligibility and provide necessary disclosures by the term census. Counsel students applying for the Teach Grant and ensure that they understand the commitment necessary to avoid being penalized through the conversion to the Unsubsidized Loan. Monitor Pell Potential Overaward Process report and coordinate with outside institutions to solve Pell discrepancies caused by multiple enrollments. Review Pell Discrepancy report to ensure compliance and timely awarding for students. Senior Lead for Enrollment Information Center (EIC) Counselors: Serve as a lead for operational needs of the EIC. Provide lead work direction, train and be the point of contact for counselors and student assistants in the EIC, ensuring they are completing daily tasks. Counsel students who have difficulty reading and understanding the Degree Audit Report, in conjunction with their academic advisor, to help students progress towards graduation. Advise students who are referred from the front service counter (those who require service at a level that exceeds that which is appropriate for the front service counter). Serve as point-of-contact for students in working with Enrollment Services, participating in a case management operations model, to ensure students' inquiries and issues are handled through to completion. Use professional judgment to develop solutions to individual student problems, of considerable difficulty, which represent integrative approaches comprising appropriate referrals to campus services and other resources. P rovide back-up pre-admission advising support, acting on behalf of the student's regular pre-admission enrollment counselor. Evaluate academic transcripts for admission eligibility and pre-admission advising. Determine initial residency status for admission eligibility and registration fee purposes. For undergraduate applicants, assess admissibility for those not automatically admitted by the auto-admit program. As appropriate and in consultation with the applicants' regular enrollment counselor, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessments. Financial Aid Counselor: Interface with students (via in-person or zoom) to resolve issues concerning financial aid applications, disbursement of aid, payments, account holds, and financial aid refunds etc. Process Federal Appeals, Verification, and awarding through the use of needs analysis and understanding of Federal and State Regulations. Collaborate with Student Financial Services and Financial Aid Office to prevent students that are anticipating financial aid from being dropped for non-payment. Maintain knowledge base and understanding of all current regulations and policies to the administration of Federal, State, and Institutional aid programs. Advise students through the financial aid process and complete required documents through Campuslogic. Serve as back-up for front service functions for financial aid. Study Abroad Programs and Emergency Loan Coordinator: Works closely with the Study Abroad department to manually process aid for students studying abroad. Ensures that the students are corresponded to and counseled regarding their eligibility requirements. Monitors students satisfactory academic progress due to late submission of grades to ensure that students are able to register to following semester courses regardless of delay. Ensures timely disbursement of aid to students abroad awaiting funding. Communicates with the Study Abroad department to address any special circumstances of students abroad. Prioritize, Review and Administer students Emergency Loan Application and coordinate with Student Financial Services. Enrollment Information Center Front Counter Back-up: Provide comprehensive continuing enrollment advising services to current and prospective students. Effectively and efficiently respond to the service needs of current students in the areas of records and registration, graduation evaluation, and financial aid. Provide students with necessary forms and/or information on needed services /procedures. Summon and assist students using Qless system and open/close/move cases in Case Management system. Using discernment as to which action (open/close/move) is taken in all interactions with students. Adjust approaches and techniques in the referrals to campus services and other resources. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Provide accurate, ethical, and quality pre-admission and initial financial aid advising. Explain policies and procedures to students, staff or faculty related to a student's record on all topics related to records and graduation: enrollment (times, priority, policy and navigating through MyCSUEB), transfer credit, grade forgiveness, general education, major requirements, GPA calculations and requirements, and university writing skills requirements, etc. Other duties as assigned by the Director of the Enrollment Information Center. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One (1) year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications Ability to quickly and accurately develop, retain, interpret, and apply comprehensive knowledge about CSU/CSUEB enrollment policies & procedures. Thorough knowledge of office methods, procedures, and practices. Ability to organize and plan work projects including handling multiple priorities. Excellent written and verbal communication skills in English including thorough knowledge of grammar, punctuation, and spelling. Ability and willingness to understand, embrace, and communicate CSUEB marketing messages. Ability to learn and use administrative computing system(s),instant messaging, document imaging programs, web-based information resources, and MS Office applications. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques. Ability to advise students on complex student-related matters. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members as well as co-workers and other members of the Cal State East Bay community. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group. Ability to work independently. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Jun 20 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,025.00 per month to $7,159.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,276.00 per month to $6,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising and evaluation for the purposes of admission and graduation, student records, registration and financial aid. This position provides information and services pertaining to student admissions, financial aid and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. The Lead Enrollment and Financial Aid Programs Coordinator position will assist in the administration of federal and state aid programs, serve as regulatory compliance officer, and support in implementation of high-level operational developments within the Office of Financial Aid & Scholarships. This position will work collaboratively with the financial aid counselors, Associate Directors of Financial Aid, and Director of Financial Aid to ensure consistency in applying program rules and regulations, on-boarding new financial aid counselors, providing mentoring and lead work direction to financial aid counselors and student assistants, and providing back-up processing support to financial aid counselors. This position will also oversee the administration of the study abroad program and the administration and monitoring of the federal grants programs. The EIC is a subdivision of the Office of Financial Aid & Scholarships, which is under Student Affairs (SA). Responsibilities State Funded Work Study and Special Programs Coordinator: Coordinate and verify eligibility of students applying to and receiving aid from State Funded Work Study programs including but not limited to: Learning Aligned Employment Program (LAEP), College Corps, and California Dream Act Service Incentive Program (DSIG). Independently or in partnership with campus stakeholders, represent the Office of Financial Aid in workshops/events related to State Funded Work Study programs. Counsel students enrolled within LAEP, College Corps, and DSIG regarding impact of funding and eligibility requirements. Coordinate appropriate planning, communication, and cooperation between ES colleagues. Attend meetings with colleagues, staff, and supervisor as necessary or required to represent the office on various ES, University, and CSU committees as appropriate or as directed. Provide materials and personnel for cross training within Enrollment Services regarding the special programs and State funded work-study. Organize workflow of efforts in administration of State Funded Work Study Programs involving (but not limited to) Accounts Payable, Payroll, SFS, Center for Student Engagement, Chancellor's Office, and the California Student Aid Commission. Monitor students in the State Funded Work Study program to make certain that students are enrolled in correct units to receive funds upon disbursement. Work with Title IV administrator to process possible state funded work study program withdrawals. Certify necessary documentation related to State Funded Work Study program and post student funds while conducting necessary needs analysis and apply federal/state/institutional over awarding rules. Process verification requests and provide information to authorized third parties, including but not limited to enrollment and financial information, financial account inquiries, etc. Federal Grants Program Coordinator: Conduct eligibility analysis on each student who applies to the Federal Teach Grant Program, making certain that each student meets DOE criteria. Ensure Ability to Serve documentation is certified and completed for Federal Teach Grant. Ensure that Entrance Counseling is conducted to meet Federal Teach Grant Requirement. Originate Teach Grant Directly from the Common Origination and Disbursement Database utilizing query tools via PeopleSoft. Award and ensure timely disbursement of Federal Teach Grant and recalculate eligibility and provide necessary disclosures by the term census. Counsel students applying for the Teach Grant and ensure that they understand the commitment necessary to avoid being penalized through the conversion to the Unsubsidized Loan. Monitor Pell Potential Overaward Process report and coordinate with outside institutions to solve Pell discrepancies caused by multiple enrollments. Review Pell Discrepancy report to ensure compliance and timely awarding for students. Senior Lead for Enrollment Information Center (EIC) Counselors: Serve as a lead for operational needs of the EIC. Provide lead work direction, train and be the point of contact for counselors and student assistants in the EIC, ensuring they are completing daily tasks. Counsel students who have difficulty reading and understanding the Degree Audit Report, in conjunction with their academic advisor, to help students progress towards graduation. Advise students who are referred from the front service counter (those who require service at a level that exceeds that which is appropriate for the front service counter). Serve as point-of-contact for students in working with Enrollment Services, participating in a case management operations model, to ensure students' inquiries and issues are handled through to completion. Use professional judgment to develop solutions to individual student problems, of considerable difficulty, which represent integrative approaches comprising appropriate referrals to campus services and other resources. P rovide back-up pre-admission advising support, acting on behalf of the student's regular pre-admission enrollment counselor. Evaluate academic transcripts for admission eligibility and pre-admission advising. Determine initial residency status for admission eligibility and registration fee purposes. For undergraduate applicants, assess admissibility for those not automatically admitted by the auto-admit program. As appropriate and in consultation with the applicants' regular enrollment counselor, call and/or meet with applicants to resolve discrepancies and/or answer questions about the application and assessments. Financial Aid Counselor: Interface with students (via in-person or zoom) to resolve issues concerning financial aid applications, disbursement of aid, payments, account holds, and financial aid refunds etc. Process Federal Appeals, Verification, and awarding through the use of needs analysis and understanding of Federal and State Regulations. Collaborate with Student Financial Services and Financial Aid Office to prevent students that are anticipating financial aid from being dropped for non-payment. Maintain knowledge base and understanding of all current regulations and policies to the administration of Federal, State, and Institutional aid programs. Advise students through the financial aid process and complete required documents through Campuslogic. Serve as back-up for front service functions for financial aid. Study Abroad Programs and Emergency Loan Coordinator: Works closely with the Study Abroad department to manually process aid for students studying abroad. Ensures that the students are corresponded to and counseled regarding their eligibility requirements. Monitors students satisfactory academic progress due to late submission of grades to ensure that students are able to register to following semester courses regardless of delay. Ensures timely disbursement of aid to students abroad awaiting funding. Communicates with the Study Abroad department to address any special circumstances of students abroad. Prioritize, Review and Administer students Emergency Loan Application and coordinate with Student Financial Services. Enrollment Information Center Front Counter Back-up: Provide comprehensive continuing enrollment advising services to current and prospective students. Effectively and efficiently respond to the service needs of current students in the areas of records and registration, graduation evaluation, and financial aid. Provide students with necessary forms and/or information on needed services /procedures. Summon and assist students using Qless system and open/close/move cases in Case Management system. Using discernment as to which action (open/close/move) is taken in all interactions with students. Adjust approaches and techniques in the referrals to campus services and other resources. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Provide accurate, ethical, and quality pre-admission and initial financial aid advising. Explain policies and procedures to students, staff or faculty related to a student's record on all topics related to records and graduation: enrollment (times, priority, policy and navigating through MyCSUEB), transfer credit, grade forgiveness, general education, major requirements, GPA calculations and requirements, and university writing skills requirements, etc. Other duties as assigned by the Director of the Enrollment Information Center. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One (1) year in the program area to which assigned may be preferred but is not required. A Master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A Doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned. General knowledge of individual counseling techniques. General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Required Qualifications Ability to quickly and accurately develop, retain, interpret, and apply comprehensive knowledge about CSU/CSUEB enrollment policies & procedures. Thorough knowledge of office methods, procedures, and practices. Ability to organize and plan work projects including handling multiple priorities. Excellent written and verbal communication skills in English including thorough knowledge of grammar, punctuation, and spelling. Ability and willingness to understand, embrace, and communicate CSUEB marketing messages. Ability to learn and use administrative computing system(s),instant messaging, document imaging programs, web-based information resources, and MS Office applications. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques. Ability to advise students on complex student-related matters. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members as well as co-workers and other members of the Cal State East Bay community. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group. Ability to work independently. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Jun 20 2024 Pacific Daylight Time Closing Date/Time:
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
COLLEGE: Education DEPARTMENT: Graduate and Professional Studies in Education POSITION TITLE: Assistant Professor in Marriage Couple and Family Counseling DEPARTMENT SUMMARY: The College of Education is a dynamic, engaged community that offers excellent opportunities for personal and professional growth, and a stimulating and collegial work environment. We have long-standing partnerships with multiple professional communities, and are known for innovation, and genuine commitment to diversity, inclusion, and social justice. For further information on our programs and faculty, please visit our website at http://www.csus.edu/coe . About Counselor Education Team Our CACREP-accredited program is student focused with dedicated and collaborative faculty. We work diligently on mentoring our students in community and leadership roles as they develop a strong professional identity. Our program has had several recognitions. Our program won the Western Association for Counselor Education and Supervision (WACES) innovative program award in 2020. Our Chi Sigma Sigma chapter won the Chi Sigma Iota (CSI) Counselor Community Engagement (CCE) Award in 2023. Additionally, our California State University Sacramento Student Leadership and Orgs awarded our Student Counseling Society the 2022 organization of the year. We are looking for collaborative and student focused leaders that will contribute to the culture of our program to support innovation, someone who is invested in student success and professional development. Check out our program IG @sacstatecounseloreducation to see all the creative activities our faculty, staff, and students are up to! POSITION DETAILS: This is a full-time in-person tenure track position at the Assistant Professor rank beginning in the Fall 2024 semester. The faculty member selected for this position is housed in the Graduate and Professional Studies branch in the College of Education. Courses may meet in the morning, late afternoon, or evening. The salary range for this position is $64,860 - $143,928, with an anticipated annual salary of $74,642 depending upon qualifications and experience. JOB DUTIES: Supporting Student Success Directly meet academic goals to support student success including advocating and supporting anti-racism, equity, and inclusion in teaching, scholarship, community engagement, and university service. Teach graduate level CACREP core courses as well as Marriage, Couple, and Family Counseling concentration courses including working in our Center for Counseling and Diagnostic Services (CCDS) with Practicum and Internship students. Additional courses in the MCFC specialization include: psychopharmacology, seminar in marriage and family counseling, couples counseling, trauma and crisis counseling, group counseling, and diagnosis and treatment planning. Help implement our program learning outcomes and key performance indicators as evaluated through key signature assignments and dispositional evaluations. Actively contribute to faculty advising and mentoring around professional growth, licensure, certification, and gatekeeping in an effort to support student development. Support accreditation and graduation, ensuring we are advising, mentoring, and retaining students; especially BIPOC students. Help in admission efforts and in responding to prospective students interested in the program, aiding in recruiting a diverse student body, and optimizing progress to degree completion. Support the student leadership, therefore experience recommending, supporting, and mentoring students in leadership opportunities is preferred. Supporting anti-racist and inclusive campus Contribute to program evaluation and assessment that meet the standards of CACREP, California Board of Behavioral Sciences ( BBS ) , and California CTC and participate in ongoing program assessment that includes modifications necessary for infusing focused experiential and inclusive practices within both curriculum and graduate experiences. Work to ensure that our graduate EDC meet the anti-racist and inclusive uni versity curriculum objectives . Help in building curriculum with an intersectionality lens that supports multiculturally competent practitioners , foster continual intersectional and interdisciplinary dialogue through brave spaces and inclusive spaces. Eng age in course development; teaching; program/curriculum evaluation; assessment and accreditation, including evaluation and assessment of students in terms of Counseling Competencies, CACREP accreditation, BBS educational requirements, and WASC requirements. Mentor students in research and presentations that address multicultural competence at local, regi onal, and national conferences . Contribute to the MS Counseling Program and larger COE Graduate and Professional Studies Branch in supporting and developing diverse faculty to support the university goal of culturally competent curriculum and i nclusive experience for faculty, staff, students, and community members in the Colleg e of Education, University, and larger Sacramento Community. Work with part-time faculty to provide mentoring to part-time faculty to support the university goal of anti-racist curriculum and inclusive practices that are consistent across various sections within core and career counseling courses. Work collegiall y and collaboratively with our program area group inclusive of all specializations . Supporting Anchor University Activities and Engagement Contribute to the Anchor University Mission by participating in supervision out of our Center for Counseling and Diagnostic Services (CCDS) and will help in supporting and integrating services to and within the community. Participate in program grant writing activities focused on training and community partnerships, will contribute to the growth of the marriage, couple, and family counseling concentration, and supervision of interns in both MCFC and clinical counseling settings. Mentor students in research and presentation opportunities at local, regional, national, and international conferences to build professional competencies within our graduate student body. Help build national presence and exposure with mentoring students in activities such as the ACA Ethics Contest, CSI, potential study abroad opportunities, and other scholarly and writing opportunities. Contribute to professional development and advocacy efforts in support of the Anchor University Mission. Attend faculty meetings, serve on Program, Branch, College, and University committees, and actively engage in scholarly activity and involvement in community service. Support the MS Counseling Program and larger Sacramento community partners in professional development opportunities. Provide expertise in continuing education topics relevant to students, site-supervisors, and community members; activities include supervision training and other topics at our annual Spring Symposium and our annual Site Fair . En gage actively with other faculty to create and implement program evaluation processes and collaborate on faculty teams to investigate issues such as training culturally competent practitioners, effective educational and admissions practices, multi cultural competency in training and service provision, anti-racist practices, clinical training, therapy process and outcomes. P articipate in our community advisory committee meetings that occur biannually to help in building partnerships and gathering feedback for program improvement. P rovide practicum and field supervision for trainees, with gatekeeping and anti-racist practice that supports MCFC counseling students while keeping client welfare in mind. Support the program student activities such as our Chi Sigma Iota chapter, Chi Sigma Sigma . NOTE: Faculty with diverse backgrounds are highly encouraged to apply. REQUIRED QUALIFICATION S: • An earned doctorate in Counselor Education or a closely related field from a CACREP accredited program is required. ABD candidates from CACREP accredited programs will be considered, provided all degree requirements are completed by August 2024. Applicants must also be currently licensed as a Counselor in California or their home state, or be eligible for licensure in California (LMFT and/or LPCC). • Demonstrated potential for teaching excellence and scholarly activity at the university level is essential. Teaching effectiveness can be demonstrated through various methods such as service learning, distance learning, integration of clinical experience, and creation of culturally responsive environments. A thorough knowledge of career development models is also required. • Demonstrated ability and commitment to fostering an inclusive and diverse academic environment. This includes working effectively with faculty, staff, and students from diverse ethnic, cultural, and socioeconomic backgrounds, as evidenced by scholarly pursuits, teaching evaluations, and letters of recommendation. Experience with inclusive, anti-racist practices, social justice, and equity work within research, presentations, counseling, or student interactions is also necessary. • A strong Counselor Education identity as evidenced by professional practice, active participation in counseling professional organizations, and research. Successful applicants will also have a demonstrated ability to collaborate with faculty and students in community service, focusing on the growth and well-being of individuals and communities. Service should challenge power differentials and prioritize the needs of others. PREFERRED QUALIFICATIONS: • Candidates with experience in clinical and community settings are preferred, although those with broader counseling experiences are also encouraged to apply. • Evidenced by experience in marriage and family counseling, clinical mental health counseling, and professional memberships in relevant organizations. Experience with diverse populations is also preferred. • Experience in graduate-level instruction, supervision, mentoring, and research-related activities is essential. • Specialized knowledge or experience in a range of counseling areas is preferred, including but not limited to individual and group counseling, multicultural counseling, collaborative consultation, assessment, grant writing, systems theories, addiction counseling, crisis/trauma counseling, and supervision. • Experience with CACREP and/or statewide accreditation processes, as well as familiarity with licensing and licensing boards, is desirable. • Strong interpersonal and organizational skills are also preferred. APPLICANT INSTRUCTIONS: Review of applications will begin December 1, 2023. Position will remain open until filled. Applicants must submit: 1-3 page cover letter (in this cover letter, clearly indicate an example of how your personal experiences inform your advocacy for antiracism and inclusion in counselor education), a curriculum vitae (include all degrees, California credentials and/or National certifications held), UNOFFICIAL transcript indicating the doctoral degree earned or ABD, Diversity statement: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. What contributions are you most proud of that demonstrate your commitment to promoting an inclusive environment? About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Advertised: Sep 26 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
COLLEGE: Education DEPARTMENT: Graduate and Professional Studies in Education POSITION TITLE: Assistant Professor in Marriage Couple and Family Counseling DEPARTMENT SUMMARY: The College of Education is a dynamic, engaged community that offers excellent opportunities for personal and professional growth, and a stimulating and collegial work environment. We have long-standing partnerships with multiple professional communities, and are known for innovation, and genuine commitment to diversity, inclusion, and social justice. For further information on our programs and faculty, please visit our website at http://www.csus.edu/coe . About Counselor Education Team Our CACREP-accredited program is student focused with dedicated and collaborative faculty. We work diligently on mentoring our students in community and leadership roles as they develop a strong professional identity. Our program has had several recognitions. Our program won the Western Association for Counselor Education and Supervision (WACES) innovative program award in 2020. Our Chi Sigma Sigma chapter won the Chi Sigma Iota (CSI) Counselor Community Engagement (CCE) Award in 2023. Additionally, our California State University Sacramento Student Leadership and Orgs awarded our Student Counseling Society the 2022 organization of the year. We are looking for collaborative and student focused leaders that will contribute to the culture of our program to support innovation, someone who is invested in student success and professional development. Check out our program IG @sacstatecounseloreducation to see all the creative activities our faculty, staff, and students are up to! POSITION DETAILS: This is a full-time in-person tenure track position at the Assistant Professor rank beginning in the Fall 2024 semester. The faculty member selected for this position is housed in the Graduate and Professional Studies branch in the College of Education. Courses may meet in the morning, late afternoon, or evening. The salary range for this position is $64,860 - $143,928, with an anticipated annual salary of $74,642 depending upon qualifications and experience. JOB DUTIES: Supporting Student Success Directly meet academic goals to support student success including advocating and supporting anti-racism, equity, and inclusion in teaching, scholarship, community engagement, and university service. Teach graduate level CACREP core courses as well as Marriage, Couple, and Family Counseling concentration courses including working in our Center for Counseling and Diagnostic Services (CCDS) with Practicum and Internship students. Additional courses in the MCFC specialization include: psychopharmacology, seminar in marriage and family counseling, couples counseling, trauma and crisis counseling, group counseling, and diagnosis and treatment planning. Help implement our program learning outcomes and key performance indicators as evaluated through key signature assignments and dispositional evaluations. Actively contribute to faculty advising and mentoring around professional growth, licensure, certification, and gatekeeping in an effort to support student development. Support accreditation and graduation, ensuring we are advising, mentoring, and retaining students; especially BIPOC students. Help in admission efforts and in responding to prospective students interested in the program, aiding in recruiting a diverse student body, and optimizing progress to degree completion. Support the student leadership, therefore experience recommending, supporting, and mentoring students in leadership opportunities is preferred. Supporting anti-racist and inclusive campus Contribute to program evaluation and assessment that meet the standards of CACREP, California Board of Behavioral Sciences ( BBS ) , and California CTC and participate in ongoing program assessment that includes modifications necessary for infusing focused experiential and inclusive practices within both curriculum and graduate experiences. Work to ensure that our graduate EDC meet the anti-racist and inclusive uni versity curriculum objectives . Help in building curriculum with an intersectionality lens that supports multiculturally competent practitioners , foster continual intersectional and interdisciplinary dialogue through brave spaces and inclusive spaces. Eng age in course development; teaching; program/curriculum evaluation; assessment and accreditation, including evaluation and assessment of students in terms of Counseling Competencies, CACREP accreditation, BBS educational requirements, and WASC requirements. Mentor students in research and presentations that address multicultural competence at local, regi onal, and national conferences . Contribute to the MS Counseling Program and larger COE Graduate and Professional Studies Branch in supporting and developing diverse faculty to support the university goal of culturally competent curriculum and i nclusive experience for faculty, staff, students, and community members in the Colleg e of Education, University, and larger Sacramento Community. Work with part-time faculty to provide mentoring to part-time faculty to support the university goal of anti-racist curriculum and inclusive practices that are consistent across various sections within core and career counseling courses. Work collegiall y and collaboratively with our program area group inclusive of all specializations . Supporting Anchor University Activities and Engagement Contribute to the Anchor University Mission by participating in supervision out of our Center for Counseling and Diagnostic Services (CCDS) and will help in supporting and integrating services to and within the community. Participate in program grant writing activities focused on training and community partnerships, will contribute to the growth of the marriage, couple, and family counseling concentration, and supervision of interns in both MCFC and clinical counseling settings. Mentor students in research and presentation opportunities at local, regional, national, and international conferences to build professional competencies within our graduate student body. Help build national presence and exposure with mentoring students in activities such as the ACA Ethics Contest, CSI, potential study abroad opportunities, and other scholarly and writing opportunities. Contribute to professional development and advocacy efforts in support of the Anchor University Mission. Attend faculty meetings, serve on Program, Branch, College, and University committees, and actively engage in scholarly activity and involvement in community service. Support the MS Counseling Program and larger Sacramento community partners in professional development opportunities. Provide expertise in continuing education topics relevant to students, site-supervisors, and community members; activities include supervision training and other topics at our annual Spring Symposium and our annual Site Fair . En gage actively with other faculty to create and implement program evaluation processes and collaborate on faculty teams to investigate issues such as training culturally competent practitioners, effective educational and admissions practices, multi cultural competency in training and service provision, anti-racist practices, clinical training, therapy process and outcomes. P articipate in our community advisory committee meetings that occur biannually to help in building partnerships and gathering feedback for program improvement. P rovide practicum and field supervision for trainees, with gatekeeping and anti-racist practice that supports MCFC counseling students while keeping client welfare in mind. Support the program student activities such as our Chi Sigma Iota chapter, Chi Sigma Sigma . NOTE: Faculty with diverse backgrounds are highly encouraged to apply. REQUIRED QUALIFICATION S: • An earned doctorate in Counselor Education or a closely related field from a CACREP accredited program is required. ABD candidates from CACREP accredited programs will be considered, provided all degree requirements are completed by August 2024. Applicants must also be currently licensed as a Counselor in California or their home state, or be eligible for licensure in California (LMFT and/or LPCC). • Demonstrated potential for teaching excellence and scholarly activity at the university level is essential. Teaching effectiveness can be demonstrated through various methods such as service learning, distance learning, integration of clinical experience, and creation of culturally responsive environments. A thorough knowledge of career development models is also required. • Demonstrated ability and commitment to fostering an inclusive and diverse academic environment. This includes working effectively with faculty, staff, and students from diverse ethnic, cultural, and socioeconomic backgrounds, as evidenced by scholarly pursuits, teaching evaluations, and letters of recommendation. Experience with inclusive, anti-racist practices, social justice, and equity work within research, presentations, counseling, or student interactions is also necessary. • A strong Counselor Education identity as evidenced by professional practice, active participation in counseling professional organizations, and research. Successful applicants will also have a demonstrated ability to collaborate with faculty and students in community service, focusing on the growth and well-being of individuals and communities. Service should challenge power differentials and prioritize the needs of others. PREFERRED QUALIFICATIONS: • Candidates with experience in clinical and community settings are preferred, although those with broader counseling experiences are also encouraged to apply. • Evidenced by experience in marriage and family counseling, clinical mental health counseling, and professional memberships in relevant organizations. Experience with diverse populations is also preferred. • Experience in graduate-level instruction, supervision, mentoring, and research-related activities is essential. • Specialized knowledge or experience in a range of counseling areas is preferred, including but not limited to individual and group counseling, multicultural counseling, collaborative consultation, assessment, grant writing, systems theories, addiction counseling, crisis/trauma counseling, and supervision. • Experience with CACREP and/or statewide accreditation processes, as well as familiarity with licensing and licensing boards, is desirable. • Strong interpersonal and organizational skills are also preferred. APPLICANT INSTRUCTIONS: Review of applications will begin December 1, 2023. Position will remain open until filled. Applicants must submit: 1-3 page cover letter (in this cover letter, clearly indicate an example of how your personal experiences inform your advocacy for antiracism and inclusion in counselor education), a curriculum vitae (include all degrees, California credentials and/or National certifications held), UNOFFICIAL transcript indicating the doctoral degree earned or ABD, Diversity statement: Sacramento State values diversity and inclusion and has made a university-wide commitment to being an inclusive institution. What contributions are you most proud of that demonstrate your commitment to promoting an inclusive environment? About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Advertised: Sep 26 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Channel Islands
1 University Dr, Camarillo, CA 93012, USA
Program: MS in School Counseling & Psychology Rank: Open Rank, Tenure Track Title: Professor of School Counseling & Psychology Effective Date of Appointment: August 20, 2024 About the University: California State University Channel Islands (CSUCI) opened in 2002 as the newest campus in the California State University system. Since that time, the University has grown and developed into one of the premier public universities, not only in the California State University system, but also in the nation. Indeed, U.S. News & World Report listed CSUCI as 29th among “Regional Universities West” in its 2023 edition of Best Colleges Rankings. In 2023, CollegeNET ranked CSUCI 71st out of over 1,400 schools in its “Social Mobility Index.” In 2020, Money Magazine rated CSUCI as the 15th “Most Transformative College” in the nation. CSUCI is a public comprehensive university that engages students in critical inquiry and is dedicated to educating leaders for a global society. The University is located in Ventura County and is home to more than 4,959 undergraduate and 168 graduate students. Approximately 48% of CSUCI’s students are Pell Grant eligible, and approximately 60% are first-generation college students. CSUCI is also proud to be designated as a Hispanic-Serving Institution (HSI), with 61% of its undergraduate students self-identifying as Latinx, 23% as White, 6% as Asian/Asian American, 4% as multiracial, and 2% as Black/African American. In 2022, CSUCI was among the first institutions to be recertified with Excelencia in Education’s "Seal of Excelencia” for its facilitation of Latinx student success. CSUCI is committed to diversifying its faculty in order to address students’ ever-changing needs in the 21st century. The University is also taking steps to confront racism and to advocate for social justice. To this end, CSUCI encourages applicants to apply who are motivated to serve and contribute to the university’s tenure-track body, which self-identifies as 54% White, 24% Latinx, 11% Asian/Asian American, and 4% Black/African America. Diversity Statement: CSUCI is committed to recruiting individuals who are dedicated to furthering inclusive excellence in our campus community. We seek to enhance our diverse University population by welcoming people from all backgrounds, and by working to sustain an environment where colleagues can not only work and learn, but also create and thrive. CSUCI Mission Statement: Placing students at the center of the educational experience, California State University Channel Islands provides undergraduate and graduate education that facilitates learning within and across disciplines through integrative approaches, emphasizes experiential and service learning, and graduates students with multicultural and international perspectives. CSUCI’s Commitment to You : CSUCI is committed to helping newly hired faculty develop a sense of belonging in a collaborative and supportive community dedicated to providing resources and opportunities for establishing and sustaining a research agenda and engaging in continuous improvement in equitable teaching and learning. About the Program: The Master of Science (M.S.) Degree in School Counseling includes coursework and experiences designed to meet the competencies required for the California Pupil Personnel Services Credential (Credential Code: 00802). This credential authorizes the holder to function as a school counselor in grades K through 12. Applicants must apply for the Master of Science in School Counseling and the California Pupil Personnel Services Credential (Credential Code: 00802). Additional information may be obtained from the Department of Educational Leadership & School Counseling and Psychology at this link: https://education.csuci.edu/programs/ms-school-counseling/index.htm . Students plan the sequence of the degree in consultation with the program coordinator and advisor. The M.S. and Credential have a minimum of 60 units of 600- numbered courses, which are listed on the degree roadmap. About the Position: SOE is seeking an outstanding faculty colleague to prepare reflective scholar practitioners committed to just, equitable, and inclusive school counseling at the P12 level, focusing particularly on our new programs in School Counseling and Psychology. CSUCI faculty are committed teacher-scholars who bring research and creative discovery to problems of practice in education settings. They teach broadly in the curricula of the department, advise students, and serve on departmental, school, and university-wide committees. Courses that this person may teach include those in the counseling and psychology program as well as undergraduate and graduate courses throughout the SOE, depending on expertise. Competitive applicants will have a background in relationship-centered approaches, culturally sustaining pedagogy, and interest in teaching core curriculum in counselor education. The successful applicant will be required to teach a range of courses in some combination of the following: Foundations of the Professional School Counselor Leader; Determinants of Human Behavior: Development; Theoretical Foundations of Counseling; Learning, Achievement and Instruction for School Counselors; The Achievement Gap: Leadership, Advocacy and Systemic Change; College Planning and Career Development P-16; Theory and Process of Group Counseling; Policy, Politics, Law and Ethics for School Counselors; Prevention, Crisis Intervention, and Conflict Resolution in Schools; Professional Seminar in School Counseling; and Thesis Advising. Faculty in SOE are engaged in multiple service events and programs on nights and weekends, including orientation programs, retreats, community events, and other programs. Other service to the school, university, and community are also required. Faculty are expected to be available beyond the traditional workday for these programs which will include both synchronous and asynchronous sessions. The successful candidate is also responsible for producing scholarship commensurate with the requirements at rank, to contribute to and participate in the life and development of the school and department, advise students, serve on committees, and participate in the broader university and counseling and psychology-relevant regional and national communities and organizations. Minimum Degree Requirements: Doctorate in Education (e.g., Ph.D., PsyD, Ed.D.) with preferred specialization in school counseling, school psychology, or a related field from a CACREP type program by the time of appointment Possession of a Pupil Personnel Services or equivalent credential or licensure from any US state Required Qualifications: Two years of experience in PK-12 school counseling and/or school psychology or educational leadership relevant to school counseling Evidence of experience in working with BIPOC students and other historically marginalized individuals A record of scholarly accomplishments appropriate to the rank appointed Experience with integration of technology in instructional programs Evidence of research, teaching, or practice regarding school counseling and/or school psychology issues important in BIPOC communities Applicants should demonstrate the commitment to effectively work with and engage a diverse student population and evidence of how they would successfully mentor minoritized students with special focus on Latinx, Black/African American, American Indian, and Asian/Asian American/Pacific Islander students. Preferred Qualifications: Bilingual and/or multilingual proficiency Evidence of potential for or successful teaching of courses that prepare candidates for school counseling and school psychology degrees and credentials Peer-reviewed scholarship related to Hispanic/Latinx students and/or faculty, and diversity, equity, inclusion, and accessibility Community-based work, particularly with communities of color Evidence of scholarly or practical contributions that recognize and value the multiple intersecting identities of P-12 students Potential for or growing record of achieving external funding Experience with state, regional, and national accreditation procedures Responsibilities: Teaching, engaging in scholarly agenda, and providing service to SOE, university, and relevant community partners and organizations Supporting Chair, as required, in continued development, implementation, and daily operations of the Teaching, engaging in scholarly agenda, and providing service to SOE, university, and relevant community partners and organizations Participating in relevant advisory committees Recognizing and applying the program’s most recent policies and ensuring that program documentation is up to date and consistent with approved California State University, CSUCI, and SOE policies Supporting recruitment and admissions of students Building and maintaining relationships with faculty and staff across the School and the University, as appropriate Representing the counseling and school psychology program within and outside the SOE, CSUCI, and the region including relevant professional organizations. Collaboration with other departments and programs in SOE, CSUCI, and relevant CSU campuses across the state Supporting continuous improvement, accreditation, and program review processes with relevant state, regional, and national agencies Application Deadline: Screening of applications will begin October 2, 2023 Priority will be given to applicants who meet the screening deadline; however, the position will remain open until filled. Applicants must submit the following materials: A complete online application must be received by electronic submission to be considered. To apply, CSU Careers and provide the following required materials: Cover letter in response to the required qualifications Current Curriculum Vitae Demonstration of practices of teaching and providing counseling and/or school psychological services statement (500 words maximum) Demonstration of emerging and/or scholarship related to counseling and/or school psychological services (500 words maximum) Demonstration of commitment to diversity, equity, inclusion, and accessibility (500 words maximum) A statement describing your experience mentoring and/or working with minoritized students with a special focus on Latinx, Black/African American, Asian/Asian American/Pacific Islander and American Indian students, and A teaching philosophy describing how you plan to engage and interact with students, with a special focus on Latinx, Black/African American, Asian/Asian American/Pacific Islander, and American Indian students. Diversity is a defining feature of California's past, present, and future. Increasing the diversity of our educators to better reflect the population of California is just one aspect of the School of Education's dedication to just, equitable and inclusive education. Diversity refers to the variety of personal experiences, values, and worldviews that arise from differences of culture and circumstance. Such differences include race, ethnicity, gender, age, religion, language, abilities/disabilities, sexual orientation, socioeconomic status, geographic region, and more. All School of Education students leave with a perspective that recognizes, honors, and respects the knowledge and strengths all learners bring from their communities and identities. School of Education students use this perspective to make community-based assets an integral component of curricular and pedagogical development to enhance academic success. In this way, our students learn to value and draw upon students’ backgrounds not only to support them in developing skills leading to success in the broader society, but also as a mechanism to transform our schools and communities. We believe that all faculty and staff who work for the SOE must share these same commitments. Click here to learn more about CI’s commitment to diversity, equity, and inclusion: https://www.csuci.edu/academics/facultyaffairs/diversity/index.htm Finalists will be required to provide at least five references with knowledge of the candidate’s teaching, counseling, scholarship, and service. Please direct all questions about the position to: Dr. Charles Weis, Committee Chairperson, at charles.weis@csuci.edu . In later phases of the search process, applicants may be requested to provide verification of terminal degrees, licenses and certificates. Submit all required materials to the CSUCI Careers application web address below: http://jobs.csuci.edu Compensation: California State University Tenure Track (Academic Year) Salary Schedules can be found at Assistant Professor Associate Professor Professor Starting salaries at CSU Channel Islands are equity-minded and are generally at the lower half of the salary range. The University offers excellent fringe benefits. General Information: Evidence of degree(s) required at time of hire. At time of appointment, the successful candidate, if not a U.S. citizen, must have authorization from the Bureau of Citizenship and Immigration Services to work in the United States. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. CSUCI is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096 . Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Faculty Affairs at academicpersonnel@csuci.edu . Advertised: Sep 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Program: MS in School Counseling & Psychology Rank: Open Rank, Tenure Track Title: Professor of School Counseling & Psychology Effective Date of Appointment: August 20, 2024 About the University: California State University Channel Islands (CSUCI) opened in 2002 as the newest campus in the California State University system. Since that time, the University has grown and developed into one of the premier public universities, not only in the California State University system, but also in the nation. Indeed, U.S. News & World Report listed CSUCI as 29th among “Regional Universities West” in its 2023 edition of Best Colleges Rankings. In 2023, CollegeNET ranked CSUCI 71st out of over 1,400 schools in its “Social Mobility Index.” In 2020, Money Magazine rated CSUCI as the 15th “Most Transformative College” in the nation. CSUCI is a public comprehensive university that engages students in critical inquiry and is dedicated to educating leaders for a global society. The University is located in Ventura County and is home to more than 4,959 undergraduate and 168 graduate students. Approximately 48% of CSUCI’s students are Pell Grant eligible, and approximately 60% are first-generation college students. CSUCI is also proud to be designated as a Hispanic-Serving Institution (HSI), with 61% of its undergraduate students self-identifying as Latinx, 23% as White, 6% as Asian/Asian American, 4% as multiracial, and 2% as Black/African American. In 2022, CSUCI was among the first institutions to be recertified with Excelencia in Education’s "Seal of Excelencia” for its facilitation of Latinx student success. CSUCI is committed to diversifying its faculty in order to address students’ ever-changing needs in the 21st century. The University is also taking steps to confront racism and to advocate for social justice. To this end, CSUCI encourages applicants to apply who are motivated to serve and contribute to the university’s tenure-track body, which self-identifies as 54% White, 24% Latinx, 11% Asian/Asian American, and 4% Black/African America. Diversity Statement: CSUCI is committed to recruiting individuals who are dedicated to furthering inclusive excellence in our campus community. We seek to enhance our diverse University population by welcoming people from all backgrounds, and by working to sustain an environment where colleagues can not only work and learn, but also create and thrive. CSUCI Mission Statement: Placing students at the center of the educational experience, California State University Channel Islands provides undergraduate and graduate education that facilitates learning within and across disciplines through integrative approaches, emphasizes experiential and service learning, and graduates students with multicultural and international perspectives. CSUCI’s Commitment to You : CSUCI is committed to helping newly hired faculty develop a sense of belonging in a collaborative and supportive community dedicated to providing resources and opportunities for establishing and sustaining a research agenda and engaging in continuous improvement in equitable teaching and learning. About the Program: The Master of Science (M.S.) Degree in School Counseling includes coursework and experiences designed to meet the competencies required for the California Pupil Personnel Services Credential (Credential Code: 00802). This credential authorizes the holder to function as a school counselor in grades K through 12. Applicants must apply for the Master of Science in School Counseling and the California Pupil Personnel Services Credential (Credential Code: 00802). Additional information may be obtained from the Department of Educational Leadership & School Counseling and Psychology at this link: https://education.csuci.edu/programs/ms-school-counseling/index.htm . Students plan the sequence of the degree in consultation with the program coordinator and advisor. The M.S. and Credential have a minimum of 60 units of 600- numbered courses, which are listed on the degree roadmap. About the Position: SOE is seeking an outstanding faculty colleague to prepare reflective scholar practitioners committed to just, equitable, and inclusive school counseling at the P12 level, focusing particularly on our new programs in School Counseling and Psychology. CSUCI faculty are committed teacher-scholars who bring research and creative discovery to problems of practice in education settings. They teach broadly in the curricula of the department, advise students, and serve on departmental, school, and university-wide committees. Courses that this person may teach include those in the counseling and psychology program as well as undergraduate and graduate courses throughout the SOE, depending on expertise. Competitive applicants will have a background in relationship-centered approaches, culturally sustaining pedagogy, and interest in teaching core curriculum in counselor education. The successful applicant will be required to teach a range of courses in some combination of the following: Foundations of the Professional School Counselor Leader; Determinants of Human Behavior: Development; Theoretical Foundations of Counseling; Learning, Achievement and Instruction for School Counselors; The Achievement Gap: Leadership, Advocacy and Systemic Change; College Planning and Career Development P-16; Theory and Process of Group Counseling; Policy, Politics, Law and Ethics for School Counselors; Prevention, Crisis Intervention, and Conflict Resolution in Schools; Professional Seminar in School Counseling; and Thesis Advising. Faculty in SOE are engaged in multiple service events and programs on nights and weekends, including orientation programs, retreats, community events, and other programs. Other service to the school, university, and community are also required. Faculty are expected to be available beyond the traditional workday for these programs which will include both synchronous and asynchronous sessions. The successful candidate is also responsible for producing scholarship commensurate with the requirements at rank, to contribute to and participate in the life and development of the school and department, advise students, serve on committees, and participate in the broader university and counseling and psychology-relevant regional and national communities and organizations. Minimum Degree Requirements: Doctorate in Education (e.g., Ph.D., PsyD, Ed.D.) with preferred specialization in school counseling, school psychology, or a related field from a CACREP type program by the time of appointment Possession of a Pupil Personnel Services or equivalent credential or licensure from any US state Required Qualifications: Two years of experience in PK-12 school counseling and/or school psychology or educational leadership relevant to school counseling Evidence of experience in working with BIPOC students and other historically marginalized individuals A record of scholarly accomplishments appropriate to the rank appointed Experience with integration of technology in instructional programs Evidence of research, teaching, or practice regarding school counseling and/or school psychology issues important in BIPOC communities Applicants should demonstrate the commitment to effectively work with and engage a diverse student population and evidence of how they would successfully mentor minoritized students with special focus on Latinx, Black/African American, American Indian, and Asian/Asian American/Pacific Islander students. Preferred Qualifications: Bilingual and/or multilingual proficiency Evidence of potential for or successful teaching of courses that prepare candidates for school counseling and school psychology degrees and credentials Peer-reviewed scholarship related to Hispanic/Latinx students and/or faculty, and diversity, equity, inclusion, and accessibility Community-based work, particularly with communities of color Evidence of scholarly or practical contributions that recognize and value the multiple intersecting identities of P-12 students Potential for or growing record of achieving external funding Experience with state, regional, and national accreditation procedures Responsibilities: Teaching, engaging in scholarly agenda, and providing service to SOE, university, and relevant community partners and organizations Supporting Chair, as required, in continued development, implementation, and daily operations of the Teaching, engaging in scholarly agenda, and providing service to SOE, university, and relevant community partners and organizations Participating in relevant advisory committees Recognizing and applying the program’s most recent policies and ensuring that program documentation is up to date and consistent with approved California State University, CSUCI, and SOE policies Supporting recruitment and admissions of students Building and maintaining relationships with faculty and staff across the School and the University, as appropriate Representing the counseling and school psychology program within and outside the SOE, CSUCI, and the region including relevant professional organizations. Collaboration with other departments and programs in SOE, CSUCI, and relevant CSU campuses across the state Supporting continuous improvement, accreditation, and program review processes with relevant state, regional, and national agencies Application Deadline: Screening of applications will begin October 2, 2023 Priority will be given to applicants who meet the screening deadline; however, the position will remain open until filled. Applicants must submit the following materials: A complete online application must be received by electronic submission to be considered. To apply, CSU Careers and provide the following required materials: Cover letter in response to the required qualifications Current Curriculum Vitae Demonstration of practices of teaching and providing counseling and/or school psychological services statement (500 words maximum) Demonstration of emerging and/or scholarship related to counseling and/or school psychological services (500 words maximum) Demonstration of commitment to diversity, equity, inclusion, and accessibility (500 words maximum) A statement describing your experience mentoring and/or working with minoritized students with a special focus on Latinx, Black/African American, Asian/Asian American/Pacific Islander and American Indian students, and A teaching philosophy describing how you plan to engage and interact with students, with a special focus on Latinx, Black/African American, Asian/Asian American/Pacific Islander, and American Indian students. Diversity is a defining feature of California's past, present, and future. Increasing the diversity of our educators to better reflect the population of California is just one aspect of the School of Education's dedication to just, equitable and inclusive education. Diversity refers to the variety of personal experiences, values, and worldviews that arise from differences of culture and circumstance. Such differences include race, ethnicity, gender, age, religion, language, abilities/disabilities, sexual orientation, socioeconomic status, geographic region, and more. All School of Education students leave with a perspective that recognizes, honors, and respects the knowledge and strengths all learners bring from their communities and identities. School of Education students use this perspective to make community-based assets an integral component of curricular and pedagogical development to enhance academic success. In this way, our students learn to value and draw upon students’ backgrounds not only to support them in developing skills leading to success in the broader society, but also as a mechanism to transform our schools and communities. We believe that all faculty and staff who work for the SOE must share these same commitments. Click here to learn more about CI’s commitment to diversity, equity, and inclusion: https://www.csuci.edu/academics/facultyaffairs/diversity/index.htm Finalists will be required to provide at least five references with knowledge of the candidate’s teaching, counseling, scholarship, and service. Please direct all questions about the position to: Dr. Charles Weis, Committee Chairperson, at charles.weis@csuci.edu . In later phases of the search process, applicants may be requested to provide verification of terminal degrees, licenses and certificates. Submit all required materials to the CSUCI Careers application web address below: http://jobs.csuci.edu Compensation: California State University Tenure Track (Academic Year) Salary Schedules can be found at Assistant Professor Associate Professor Professor Starting salaries at CSU Channel Islands are equity-minded and are generally at the lower half of the salary range. The University offers excellent fringe benefits. General Information: Evidence of degree(s) required at time of hire. At time of appointment, the successful candidate, if not a U.S. citizen, must have authorization from the Bureau of Citizenship and Immigration Services to work in the United States. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. CSUCI is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096 . Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Faculty Affairs at academicpersonnel@csuci.edu . Advertised: Sep 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information . TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATES: November 2, 2023 at 9:00 a.m. (Pacific Time) THIS ANNOUNCEMENT IS A REPOSTING TO UPDATE THE SUPPLEMENTAL QUESTIONNAIRE EXAM NUMBER: b9029I-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Mental Health is seeking qualified candidates to fill emergency Mental Health Clinician I vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Mental Health Clinician I. Essential Job Functions Interviews and conducts diagnostic assessments of clients in order to develop treatment and recovery plans for clients and/or their family members . P articipates in the intake process by interviewing clients and/or their family members to obtain family, social, employment, medical, and mental health treatment history; provides crisis intervention, treatment, case management, referrals, and other related mental health care services to clients and their family members. Participates in multi-disciplinary team to review client cases, treatment approaches, clinical issues, client progress, and treatment recommendations; and to prepare and present progress reports. Participates in the development of individual and group treatment plans designed to address mental, emotional, and family disorders and dysfunction. Provides ongoing clinical assessment, treatment planning, and clinical treatment for clients and families. Performs intensive casework services with children and adult clients and their relatives through individual and group sessions. Prepares and maintains clinical case histories for use in diagnostic evaluations and to record client treatment progress. Coordinates continuity of care and other treatment related services with caseworkers, probation officers, and community and healthcare workers. Coordinates mental health support services to clients and families by linking them to other community resources to maximize client self-sufficiency and independence significant to client's continuum of care. Interviews clients seeking mental health intervention services on an emergency basis and utilizes crisis intervention and community outreach techniques supportive of client recovery in the community. Under supervision of a licensed clinician, evaluates clients and makes arrangements for voluntary or involuntary admissions to psychiatric facilities for treatment. Serves as liaison and consultant to schools, organizations, parents, children, etc. on issues concerning clients and may serve on committees, boards, etc. Provides mental health treatment services in schools and other community settings to emotionally- and behaviorally-disturbed children with the goal of helping them to achieve higher functioning in interpersonal relations and academic performance. Maintains cooperative professional relationships with local community agencies significant to the continuum of care for clients. Conducts outreach and community-based service provision. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Pre-Licensed Marriage and Family Therapist: A Master's or Doctorate’s degree from an accredited college or university in marriage, family, and child counseling, marital and family therapy, couple and family therapy, psychology, clinical psychology, counseling psychology, or counseling with an emphasis in either marriage, family, and child counseling or marriage and family therapy. Pre-Licensed Professional Clinical Counselor: A Master’s or Doctorate’s degree that is counseling or psychotherapy in content, as defined by the State of California Business and Profession’s Code. The degree must be from an accredited college or university and qualify the degree-holder for registration as an Associate Professional Clinical Counselor with the State of California, Department of Consumer Affairs, Board of Behavioral Science. LICENSE: Pre-Licensed Marriage and Family Therapist: Appointees are required to obtain a valid Marriage & Family Therapist Intern registration number from the State of California Board of Behavioral Sciences within thirty (30) days of appointment. Pre-Licensed Professional Clinical Counselor: Appointees are required to possess a valid Associate Professional Clinical Counselor registration number. Registered Marriage and Family Therapist Interns and registered Associate Professional Clinical Counselors must obtain full licensure as Licensed Marriage & Family Therapists or Licensed Professional Clinical Counselors, respectively, within six years of initial registration. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT : Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application before filing closes. Application filing may be suspended at any time without advance notice. INSTRUCTIONS FOR FILING ONLINE Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add jgoldman@dmh.lacounty.gov, as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Joshua Goldman, (323) 705-3880 Analyst Contact Email: jgoldman@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information . TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATES: November 2, 2023 at 9:00 a.m. (Pacific Time) THIS ANNOUNCEMENT IS A REPOSTING TO UPDATE THE SUPPLEMENTAL QUESTIONNAIRE EXAM NUMBER: b9029I-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Mental Health is seeking qualified candidates to fill emergency Mental Health Clinician I vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Mental Health Clinician I. Essential Job Functions Interviews and conducts diagnostic assessments of clients in order to develop treatment and recovery plans for clients and/or their family members . P articipates in the intake process by interviewing clients and/or their family members to obtain family, social, employment, medical, and mental health treatment history; provides crisis intervention, treatment, case management, referrals, and other related mental health care services to clients and their family members. Participates in multi-disciplinary team to review client cases, treatment approaches, clinical issues, client progress, and treatment recommendations; and to prepare and present progress reports. Participates in the development of individual and group treatment plans designed to address mental, emotional, and family disorders and dysfunction. Provides ongoing clinical assessment, treatment planning, and clinical treatment for clients and families. Performs intensive casework services with children and adult clients and their relatives through individual and group sessions. Prepares and maintains clinical case histories for use in diagnostic evaluations and to record client treatment progress. Coordinates continuity of care and other treatment related services with caseworkers, probation officers, and community and healthcare workers. Coordinates mental health support services to clients and families by linking them to other community resources to maximize client self-sufficiency and independence significant to client's continuum of care. Interviews clients seeking mental health intervention services on an emergency basis and utilizes crisis intervention and community outreach techniques supportive of client recovery in the community. Under supervision of a licensed clinician, evaluates clients and makes arrangements for voluntary or involuntary admissions to psychiatric facilities for treatment. Serves as liaison and consultant to schools, organizations, parents, children, etc. on issues concerning clients and may serve on committees, boards, etc. Provides mental health treatment services in schools and other community settings to emotionally- and behaviorally-disturbed children with the goal of helping them to achieve higher functioning in interpersonal relations and academic performance. Maintains cooperative professional relationships with local community agencies significant to the continuum of care for clients. Conducts outreach and community-based service provision. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Pre-Licensed Marriage and Family Therapist: A Master's or Doctorate’s degree from an accredited college or university in marriage, family, and child counseling, marital and family therapy, couple and family therapy, psychology, clinical psychology, counseling psychology, or counseling with an emphasis in either marriage, family, and child counseling or marriage and family therapy. Pre-Licensed Professional Clinical Counselor: A Master’s or Doctorate’s degree that is counseling or psychotherapy in content, as defined by the State of California Business and Profession’s Code. The degree must be from an accredited college or university and qualify the degree-holder for registration as an Associate Professional Clinical Counselor with the State of California, Department of Consumer Affairs, Board of Behavioral Science. LICENSE: Pre-Licensed Marriage and Family Therapist: Appointees are required to obtain a valid Marriage & Family Therapist Intern registration number from the State of California Board of Behavioral Sciences within thirty (30) days of appointment. Pre-Licensed Professional Clinical Counselor: Appointees are required to possess a valid Associate Professional Clinical Counselor registration number. Registered Marriage and Family Therapist Interns and registered Associate Professional Clinical Counselors must obtain full licensure as Licensed Marriage & Family Therapists or Licensed Professional Clinical Counselors, respectively, within six years of initial registration. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT : Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application before filing closes. Application filing may be suspended at any time without advance notice. INSTRUCTIONS FOR FILING ONLINE Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add jgoldman@dmh.lacounty.gov, as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Joshua Goldman, (323) 705-3880 Analyst Contact Email: jgoldman@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 For detailed information, please click here
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Duties and Responsibilities: Under the supervision of the Director of Student Outreach and Recruitment, the Director of TRIO Programs is responsible for managing, planning, implementing, and evaluating all aspects of the Upward Bound and Talent Search projects. The Director is responsible for providing presentations, academic counseling, and other academic services to assist participants in qualifying for and graduating from 4-year colleges. The Director also ensures the provision of services to the families of the participants. Incumbent provides supervision to full-time professional staff, tutors, and teachers. Responsibilities include conceptualization, development, and implementation of program services as described in the grant objectives. Responsibilities also include the management of fiscal affairs in accordance with federal, university, and departmental regulations, as well as the pursuit of supplemental financial resources to benefit program participants. The Director serves as the primary contact for CSUN Upward Bound and Talent Search projects with the United States Department of Education. The Director serves as the liaison between the university and service schools on matters related to the grant. The Director works collaboratively with Student Outreach and Recruitment Services, EOP, Admissions, Registrar, Financial Aid and Scholarships, Career Center, Disability Resources and Educational Services (DRES), and other departments and agencies both on and off campus. The Director also serves as a member of the Student Affairs Leadership Team and Enrollment Services Leadership Team. Knowledge, Specialized Skills, and Abilities: Is able to speak Spanish at a business level Is respectful to the hard of hearing, deaf, special needs populations, the elderly, and parents or family members of children with special needs. Is tolerant of multiple requests for information, is patient when assisting others. Is able to use email, phones, Microsoft Word and Excel. Can learn medical record keeping, and the various web-based formats used at the LSHC. Duties and Responsibilities: Planning and Administration: Plan, direct, implement, monitor, and evaluate all Upward Bound and Talent Search services for student participants in accordance with federal guidelines and stated project objectives as outlined in the grant proposals. Responsible for effectively administering the daily operations of Upward Bound and Talent Search programs. Ensure compliance with established policies, rules, regulations, and guidelines associated with assigned activities. Identify, recruit, screen, enroll, and retain eligible participants at all service schools according to grant guidelines. Prepare project funding proposals, budget, and other reports required by the Department of Education, the university and the department. Prepare and submit the Annual Performance Report (APR) to the US Department of Education Analyze project data to coordinate the evaluation of project services. Prepare funding proposals for both federal and non-federal grants. Plan, implement, and monitor the Upward Bound and Talent Search academic year and summer components, which include, but are not limited to: Saturday Academies, a 6-week summer program, educational instruction, college tours, and recreational and cultural activities. Responsible for the development and implementation of the tutoring component of the projects Maintain communication with school-site personnel, families and students. Maintain communication with the U.S. Department of Education and manage the grant programs in accordance with government regulations. Knowledge of local community and social agencies for student referrals Responsible for maintaining accurate participant and financial records. Responsible for executing and maintaining school service agreements/MOUs and Service Delivery Applications (SDA). Budget Management: Maintain and monitor annual budgets in compliance with federal, university, and departmental regulations. Develop and prepare preliminary budget reports for all Upward Bound and Talent Search programs required by the Department of Education, the university, and the department. Analyze and review budgetary and financial data; control and authorize expenditures in accordance with federal, university, and departmental regulations and policies. Responsible for maintaining accurate financial records in accordance with federal guidelines and regulations. Personnel Management: Responsible for the overall recruitment, hiring, training, supervision, disciplinary action, and performance evaluation of full-time professional staff, part-time student staff, credentialed teachers, and interns. Supervise and manage all staff and ensure they adhere to TRIO, department, and university policies, practices, protocols, and procedures, as well as applicable federal guidelines and regulations, in the course of daily work activities and practices. Review and approve time sheets for all employees. Assure the awareness and adherence of all staff to school-site, university, and federal guidelines especially as they work with students. Schedule and conduct regular staff meetings and training. General: Advise the Director of Student Outreach and Recruitment on the progress of grant objectives, budget, staff, and other matters concerning the projects. Reside on campus, if needed, to provide program, staff, and student supervision during the residential component of the summer program Attend professional development conferences such as the UC and CSU Counselor Conferences, WESTOP Conferences, Professional Development Seminars (PDS), Federal Department of Education regulations training, and other training pertinent to professional development and program compliance. Other Duties as Assigned by the Director of Student Outreach and Recruitment : Required Skills, Knowledge, Abilities and Competencies Ability to provide managerial direction, including planning, goal setting, implementation, coordination, evaluation, and accountability. Experience with U.S. Department of Education Programs desired. Excellent planning and coordinating skills in implementing education programs to motivate economically disadvantaged high school students. Communication skills appropriate to advising and collaborating with students, families, faculty, administration, and the community. Knowledge of legislation and regulations associated with TRIO programs. Experience in supervising professional and student staff. Knowledge of higher education institutions' admissions requirements and application processes, as well as financial aid and financial literacy. Experience working with middle and high school personnel. Education and Experience: Bachelor’s Degree required (Master’s degree preferred) in student personnel, counseling, administration, or related discipline. Minimum of 4 years of administrative experience, preferably in a higher education setting, in managing educational opportunity programs designed for diverse backgrounds, specifically low-income and first-generation; experience in TRIO preferred. Experience in managing budgets (i.e., in excess of $1 million annually) and expertise in using Microsoft Office applications and related programs and database management preferred. Experience and demonstrated capability to supervise and manage project personnel. Demonstrated sensitivity to the needs and characteristics of low-income, first-generation, disadvantaged, and minority participants; background similar to target population preferred. Experience with traditionally underserved schools, participants, and communities. Bilingual Spanish capabilities desired. Pay, Benefits, & Work Schedule: This position is employed through The University Corporation (TUC). Anticipated hiring range: $80,000 - $95,000 Annually Full pay range: $80,000 - $95,000 Annually Time Base: Full-Time Benefits: Medical, Dental, and Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT (BACKGROUND INVESTIGATION AND LIVE SCAN). How to Apply Please complete the online application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Wednesday, March 27 th and will continue until the position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 14, 2024
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Duties and Responsibilities: Under the supervision of the Director of Student Outreach and Recruitment, the Director of TRIO Programs is responsible for managing, planning, implementing, and evaluating all aspects of the Upward Bound and Talent Search projects. The Director is responsible for providing presentations, academic counseling, and other academic services to assist participants in qualifying for and graduating from 4-year colleges. The Director also ensures the provision of services to the families of the participants. Incumbent provides supervision to full-time professional staff, tutors, and teachers. Responsibilities include conceptualization, development, and implementation of program services as described in the grant objectives. Responsibilities also include the management of fiscal affairs in accordance with federal, university, and departmental regulations, as well as the pursuit of supplemental financial resources to benefit program participants. The Director serves as the primary contact for CSUN Upward Bound and Talent Search projects with the United States Department of Education. The Director serves as the liaison between the university and service schools on matters related to the grant. The Director works collaboratively with Student Outreach and Recruitment Services, EOP, Admissions, Registrar, Financial Aid and Scholarships, Career Center, Disability Resources and Educational Services (DRES), and other departments and agencies both on and off campus. The Director also serves as a member of the Student Affairs Leadership Team and Enrollment Services Leadership Team. Knowledge, Specialized Skills, and Abilities: Is able to speak Spanish at a business level Is respectful to the hard of hearing, deaf, special needs populations, the elderly, and parents or family members of children with special needs. Is tolerant of multiple requests for information, is patient when assisting others. Is able to use email, phones, Microsoft Word and Excel. Can learn medical record keeping, and the various web-based formats used at the LSHC. Duties and Responsibilities: Planning and Administration: Plan, direct, implement, monitor, and evaluate all Upward Bound and Talent Search services for student participants in accordance with federal guidelines and stated project objectives as outlined in the grant proposals. Responsible for effectively administering the daily operations of Upward Bound and Talent Search programs. Ensure compliance with established policies, rules, regulations, and guidelines associated with assigned activities. Identify, recruit, screen, enroll, and retain eligible participants at all service schools according to grant guidelines. Prepare project funding proposals, budget, and other reports required by the Department of Education, the university and the department. Prepare and submit the Annual Performance Report (APR) to the US Department of Education Analyze project data to coordinate the evaluation of project services. Prepare funding proposals for both federal and non-federal grants. Plan, implement, and monitor the Upward Bound and Talent Search academic year and summer components, which include, but are not limited to: Saturday Academies, a 6-week summer program, educational instruction, college tours, and recreational and cultural activities. Responsible for the development and implementation of the tutoring component of the projects Maintain communication with school-site personnel, families and students. Maintain communication with the U.S. Department of Education and manage the grant programs in accordance with government regulations. Knowledge of local community and social agencies for student referrals Responsible for maintaining accurate participant and financial records. Responsible for executing and maintaining school service agreements/MOUs and Service Delivery Applications (SDA). Budget Management: Maintain and monitor annual budgets in compliance with federal, university, and departmental regulations. Develop and prepare preliminary budget reports for all Upward Bound and Talent Search programs required by the Department of Education, the university, and the department. Analyze and review budgetary and financial data; control and authorize expenditures in accordance with federal, university, and departmental regulations and policies. Responsible for maintaining accurate financial records in accordance with federal guidelines and regulations. Personnel Management: Responsible for the overall recruitment, hiring, training, supervision, disciplinary action, and performance evaluation of full-time professional staff, part-time student staff, credentialed teachers, and interns. Supervise and manage all staff and ensure they adhere to TRIO, department, and university policies, practices, protocols, and procedures, as well as applicable federal guidelines and regulations, in the course of daily work activities and practices. Review and approve time sheets for all employees. Assure the awareness and adherence of all staff to school-site, university, and federal guidelines especially as they work with students. Schedule and conduct regular staff meetings and training. General: Advise the Director of Student Outreach and Recruitment on the progress of grant objectives, budget, staff, and other matters concerning the projects. Reside on campus, if needed, to provide program, staff, and student supervision during the residential component of the summer program Attend professional development conferences such as the UC and CSU Counselor Conferences, WESTOP Conferences, Professional Development Seminars (PDS), Federal Department of Education regulations training, and other training pertinent to professional development and program compliance. Other Duties as Assigned by the Director of Student Outreach and Recruitment : Required Skills, Knowledge, Abilities and Competencies Ability to provide managerial direction, including planning, goal setting, implementation, coordination, evaluation, and accountability. Experience with U.S. Department of Education Programs desired. Excellent planning and coordinating skills in implementing education programs to motivate economically disadvantaged high school students. Communication skills appropriate to advising and collaborating with students, families, faculty, administration, and the community. Knowledge of legislation and regulations associated with TRIO programs. Experience in supervising professional and student staff. Knowledge of higher education institutions' admissions requirements and application processes, as well as financial aid and financial literacy. Experience working with middle and high school personnel. Education and Experience: Bachelor’s Degree required (Master’s degree preferred) in student personnel, counseling, administration, or related discipline. Minimum of 4 years of administrative experience, preferably in a higher education setting, in managing educational opportunity programs designed for diverse backgrounds, specifically low-income and first-generation; experience in TRIO preferred. Experience in managing budgets (i.e., in excess of $1 million annually) and expertise in using Microsoft Office applications and related programs and database management preferred. Experience and demonstrated capability to supervise and manage project personnel. Demonstrated sensitivity to the needs and characteristics of low-income, first-generation, disadvantaged, and minority participants; background similar to target population preferred. Experience with traditionally underserved schools, participants, and communities. Bilingual Spanish capabilities desired. Pay, Benefits, & Work Schedule: This position is employed through The University Corporation (TUC). Anticipated hiring range: $80,000 - $95,000 Annually Full pay range: $80,000 - $95,000 Annually Time Base: Full-Time Benefits: Medical, Dental, and Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT (BACKGROUND INVESTIGATION AND LIVE SCAN). How to Apply Please complete the online application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Wednesday, March 27 th and will continue until the position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 532599; 10/16/2023 RECRUITMENT SPECIALIST Student Services Professional II Admissions and Recruitment Salary Range: $4,610 - $6,556/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the Associate Director of Recruitment, the incumbent is responsible for providing information regarding California State University admission policy and requirements, developing relationships with prospective students, parents, the on and off campus community, and encouraging qualified students to apply, and enroll at Cal State LA. The incumbent is also responsible for visiting high schools and community colleges for making group presentations, assisting prospective students, meeting counselors and other school staff. S/he will represent the University at college nights, college fairs and career day events, virtual activities and other recruitment and enrollment related activities; provide unofficial transcript review when appropriate; advise clients on appropriate major based on interest, experience, personal circumstances, and previous academic records. Responsible for the implementation of all recruitment activities (visits, college fairs, CSU presentations, and other traditional and non-traditional recruitment opportunities) at assigned schools/regions. Provide counseling to prospective applicants, and in some cases parents, on a wide variety of topics including admission requirements, university policies, majors and careers, costs and financial aid, and special programs. Provide quality customer service, assisting students, parents, counselors, and others with Cal State LA-related matters as requested. Research and respond to inquiries and assist with resolution of concerns as appropriate. Assist in the hiring, training, and providing work direction to student ambassador staff that are placed at local high schools and community colleges. Assist in the development of a comprehensive training program for ambassador staff as well as on-going staff development. Serve as Cal State LA liaison for on- and off campus partnerships as assigned, including but not limited to the College Board, CSU initiatives, special university community collaborations, high schools, and community colleges. Provide assistance in the planning and coordination of special events such as preview days, counselor conferences, counselor workshops, yield activities, and other events. Responsible for conducting continuous awareness and follow-up for all prospects, applicants and admits in order to increase the enrollment yield. Regularly correspond with prospective applicants through e-mail, telephone and via social media campaigns. Assist in the development of such efforts as requested. Required Qualifications & Experience : Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration or job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for future growth. A master's degree in a job-related field may be substituted for one year of the professional experience. The incumbent must demonstrate effective written and oral communication skills. The incumbent must have the ability to speak in public forums and conduct presentations. Access to a reliable form of transportation is required in order to travel. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Direct experience working with the recruitment of multiple constituencies including students of color, underrepresented students, and/or undocumented students. Closing Date : Review of applications will begin on October 30, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 16 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 532599; 10/16/2023 RECRUITMENT SPECIALIST Student Services Professional II Admissions and Recruitment Salary Range: $4,610 - $6,556/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the Associate Director of Recruitment, the incumbent is responsible for providing information regarding California State University admission policy and requirements, developing relationships with prospective students, parents, the on and off campus community, and encouraging qualified students to apply, and enroll at Cal State LA. The incumbent is also responsible for visiting high schools and community colleges for making group presentations, assisting prospective students, meeting counselors and other school staff. S/he will represent the University at college nights, college fairs and career day events, virtual activities and other recruitment and enrollment related activities; provide unofficial transcript review when appropriate; advise clients on appropriate major based on interest, experience, personal circumstances, and previous academic records. Responsible for the implementation of all recruitment activities (visits, college fairs, CSU presentations, and other traditional and non-traditional recruitment opportunities) at assigned schools/regions. Provide counseling to prospective applicants, and in some cases parents, on a wide variety of topics including admission requirements, university policies, majors and careers, costs and financial aid, and special programs. Provide quality customer service, assisting students, parents, counselors, and others with Cal State LA-related matters as requested. Research and respond to inquiries and assist with resolution of concerns as appropriate. Assist in the hiring, training, and providing work direction to student ambassador staff that are placed at local high schools and community colleges. Assist in the development of a comprehensive training program for ambassador staff as well as on-going staff development. Serve as Cal State LA liaison for on- and off campus partnerships as assigned, including but not limited to the College Board, CSU initiatives, special university community collaborations, high schools, and community colleges. Provide assistance in the planning and coordination of special events such as preview days, counselor conferences, counselor workshops, yield activities, and other events. Responsible for conducting continuous awareness and follow-up for all prospects, applicants and admits in order to increase the enrollment yield. Regularly correspond with prospective applicants through e-mail, telephone and via social media campaigns. Assist in the development of such efforts as requested. Required Qualifications & Experience : Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration or job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for future growth. A master's degree in a job-related field may be substituted for one year of the professional experience. The incumbent must demonstrate effective written and oral communication skills. The incumbent must have the ability to speak in public forums and conduct presentations. Access to a reliable form of transportation is required in order to travel. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Direct experience working with the recruitment of multiple constituencies including students of color, underrepresented students, and/or undocumented students. Closing Date : Review of applications will begin on October 30, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 16 2023 Pacific Daylight Time Applications close: Closing Date/Time: