San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary As a key leader within the Office of Housing Administration at SDSU, the Custodial Manager plays a crucial role in not just maintaining the cleanliness and safety of our on-campus residential facilities but also in fostering a community where respect, inclusivity, collaboration, and personal growth are at the forefront. This position is about much more than oversight and operations; it’s about being a compassionate and empathetic leader dedicated to the success and development of each team member and enhancing the overall student experience. In close collaboration with the Executive Director, Senior Associate Director, Associate and Assistant Directors, other managers, staff, and students, the Custodial Manager helps to embody and promote the mission, vision, and values of the Office of Housing Administration. This role is central to creating a positive, supportive environment that encourages respect, inclusivity, and continuous learning among staff and contributes to a living environment that supports academic success and personal development for students. The Custodial Manager’s responsibilities are diverse and impactful, including financial management, staff supervision and development, site inspections, and promoting a culture of safety. However, the heart of this role lies in the commitment to nurturing a team that is as invested in their own growth as they are in providing a clean, secure, and nurturing environment for our students. This position is pivotal in ensuring our residential facilities contribute positively to the quality of life and housing experience of our on-campus residents, thereby supporting the broader SDSU community in fostering conditions conducive to academic achievement and personal growth. This role is an opportunity for someone who is not only adept in the operational aspects of custodial management but who also shines as a leader passionate about making a difference in the lives of their team and the students we serve. If you are someone who sees leadership as a chance to empower and uplift others, while contributing to a vital part of our students’ educational journey, we invite you to apply for the Custodial Manager position. This is a full-time (1.0 time-base), benefits eligible, at will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 7:00 a.m. to 3:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $136,000,000. OHA provides housing for over 8,500 students in 25 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, and conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience. For more information regarding the Office of Housing Administration, click here . Education and Experience Bachelor's degree and five years of supervisory experience in a facilities operation environment or equivalent combination of education and experience. Licenses and/or Certifications Valid California Driver’s License or have the ability to obtain one within 10 days of hire. LEED Accredited Professional (to be completed within 1 year of employment) Certified Facilities Educational Planner (APPA) (to be completed within 1 year of employment) Key Qualifications Ability to analyze and respond appropriately to emergency situations and to recognize, secure and report unsafe conditions immediately. Knowledge of safe working techniques and safety equipment and must be aware of the typical hazards of the workplace as well as the special hazards that may be encountered (biohazards, chemicals, asbestos/lead containing materials). Ability to understand, interpret, apply and convey to others university and departmental policies and procedures. Proficient in Excel and Word. Experience providing leadership and supervision to a large group of employees. Proficiency in Spanish is preferred. Compensation and Benefits San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes: Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year; Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits; An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and California State University system fee reduction program (fee waiver) for the employee or their qualified dependent. Anticipated hiring range: $90,000 - $100,000 Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 4, 2024 To receive full consideration, apply by March 3, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu Advertised: Feb 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Position Summary As a key leader within the Office of Housing Administration at SDSU, the Custodial Manager plays a crucial role in not just maintaining the cleanliness and safety of our on-campus residential facilities but also in fostering a community where respect, inclusivity, collaboration, and personal growth are at the forefront. This position is about much more than oversight and operations; it’s about being a compassionate and empathetic leader dedicated to the success and development of each team member and enhancing the overall student experience. In close collaboration with the Executive Director, Senior Associate Director, Associate and Assistant Directors, other managers, staff, and students, the Custodial Manager helps to embody and promote the mission, vision, and values of the Office of Housing Administration. This role is central to creating a positive, supportive environment that encourages respect, inclusivity, and continuous learning among staff and contributes to a living environment that supports academic success and personal development for students. The Custodial Manager’s responsibilities are diverse and impactful, including financial management, staff supervision and development, site inspections, and promoting a culture of safety. However, the heart of this role lies in the commitment to nurturing a team that is as invested in their own growth as they are in providing a clean, secure, and nurturing environment for our students. This position is pivotal in ensuring our residential facilities contribute positively to the quality of life and housing experience of our on-campus residents, thereby supporting the broader SDSU community in fostering conditions conducive to academic achievement and personal growth. This role is an opportunity for someone who is not only adept in the operational aspects of custodial management but who also shines as a leader passionate about making a difference in the lives of their team and the students we serve. If you are someone who sees leadership as a chance to empower and uplift others, while contributing to a vital part of our students’ educational journey, we invite you to apply for the Custodial Manager position. This is a full-time (1.0 time-base), benefits eligible, at will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 7:00 a.m. to 3:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $136,000,000. OHA provides housing for over 8,500 students in 25 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, and conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience. For more information regarding the Office of Housing Administration, click here . Education and Experience Bachelor's degree and five years of supervisory experience in a facilities operation environment or equivalent combination of education and experience. Licenses and/or Certifications Valid California Driver’s License or have the ability to obtain one within 10 days of hire. LEED Accredited Professional (to be completed within 1 year of employment) Certified Facilities Educational Planner (APPA) (to be completed within 1 year of employment) Key Qualifications Ability to analyze and respond appropriately to emergency situations and to recognize, secure and report unsafe conditions immediately. Knowledge of safe working techniques and safety equipment and must be aware of the typical hazards of the workplace as well as the special hazards that may be encountered (biohazards, chemicals, asbestos/lead containing materials). Ability to understand, interpret, apply and convey to others university and departmental policies and procedures. Proficient in Excel and Word. Experience providing leadership and supervision to a large group of employees. Proficiency in Spanish is preferred. Compensation and Benefits San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes: Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year; Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits; An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and California State University system fee reduction program (fee waiver) for the employee or their qualified dependent. Anticipated hiring range: $90,000 - $100,000 Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 4, 2024 To receive full consideration, apply by March 3, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu Advertised: Feb 09 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 537849; 04/02/2024 Curriculum Operations Analyst Administrative Analyst/Specialist - Exempt II Registrar's Office - Enrollment Services Salary Range : $5,273 - $9,537/Monthly (Budgeted Hiring Salary Range: $5,273 - $6,339/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general direction of the Associate Registrar for Academic Services (ADM II, Position), the Curriculum Operations Analyst serves the Academic Services unit as technical and quality assurance lead for enterprise student information system (PeopleSoft Campus Solutions aka GET) modules (Curriculum Management, Academic Advisement, Transfer Credit Rules, etc.) and third-party systems (Degree Planner, Series25, etc.) functionally managed by the unit in support of the curriculum. The primary function of this position is to ensure ongoing academic curriculum and requirements operations are successfully maintained with minimal error, in compliance with academic policy and unit practices, and in support of the academic record and student experience. Examples of program administration duties include but are not limited to: analyzing narrative course and academic program description's and determining effective execution methods for Curriculum Management and Academic Advisement (Requirement Groups, Requirements, Dynamic Conditions, Course Share Sets, etc.) modules; troubleshooting technical behavior and performance issues in Advisement Report (CAAR) and Degree Planner and recommending solutions; providing technical guidance and support on effective transfer/test credit rule setup; developing queries and reports that support day-to-day operations of the unit, services offered to the campus on behalf of the unit, and overall quality assurance; developing business process guides (BPGs ), job aids, and other educational resources; researching new system functionality and testing PeopleSoft Campus Solutions maintenance packs and enhancements; liaising with the Enrollment Systems team; and advising management on revisions to business practices and procedures that may better support programmatic and administrative goals of the unit. Required Qualifications & Experience : Bachelor's degree from a regionally accredited four-year college or university and at least three years of progressively responsible experience in higher education involving the technical support of academic curriculum/requirements and the evaluation/application of transfer/test credit in PeopleSoft Campus Solutions. Experience utilizing CollegeSource Transfer Evaluation System (TES) and ASSIST.org. Exceptional attention to detail and accuracy. Ability to interpret and apply academic policies. Ability to independently prioritize and exercise sound judgement as well as take direction. Ability to organize and present ideas in a cohesive and professional manner, communicate clearly in written and verbal formats with various levels of staff, faculty, and administrative leadership, and maintain effective working relationships. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. As part of the interview process, candidates will be asked to complete an assessment. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : In addition to the required qualifications, a desired applicant shall have experience using Structured Query Language (SQL) to develop queries, and experience in higher education involving the technical implementation of course scheduling, preferably in PeopleSoft Campus Solutions. Closing Date : Review of applications will begin on 4/16/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Job No: 537849; 04/02/2024 Curriculum Operations Analyst Administrative Analyst/Specialist - Exempt II Registrar's Office - Enrollment Services Salary Range : $5,273 - $9,537/Monthly (Budgeted Hiring Salary Range: $5,273 - $6,339/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the general direction of the Associate Registrar for Academic Services (ADM II, Position), the Curriculum Operations Analyst serves the Academic Services unit as technical and quality assurance lead for enterprise student information system (PeopleSoft Campus Solutions aka GET) modules (Curriculum Management, Academic Advisement, Transfer Credit Rules, etc.) and third-party systems (Degree Planner, Series25, etc.) functionally managed by the unit in support of the curriculum. The primary function of this position is to ensure ongoing academic curriculum and requirements operations are successfully maintained with minimal error, in compliance with academic policy and unit practices, and in support of the academic record and student experience. Examples of program administration duties include but are not limited to: analyzing narrative course and academic program description's and determining effective execution methods for Curriculum Management and Academic Advisement (Requirement Groups, Requirements, Dynamic Conditions, Course Share Sets, etc.) modules; troubleshooting technical behavior and performance issues in Advisement Report (CAAR) and Degree Planner and recommending solutions; providing technical guidance and support on effective transfer/test credit rule setup; developing queries and reports that support day-to-day operations of the unit, services offered to the campus on behalf of the unit, and overall quality assurance; developing business process guides (BPGs ), job aids, and other educational resources; researching new system functionality and testing PeopleSoft Campus Solutions maintenance packs and enhancements; liaising with the Enrollment Systems team; and advising management on revisions to business practices and procedures that may better support programmatic and administrative goals of the unit. Required Qualifications & Experience : Bachelor's degree from a regionally accredited four-year college or university and at least three years of progressively responsible experience in higher education involving the technical support of academic curriculum/requirements and the evaluation/application of transfer/test credit in PeopleSoft Campus Solutions. Experience utilizing CollegeSource Transfer Evaluation System (TES) and ASSIST.org. Exceptional attention to detail and accuracy. Ability to interpret and apply academic policies. Ability to independently prioritize and exercise sound judgement as well as take direction. Ability to organize and present ideas in a cohesive and professional manner, communicate clearly in written and verbal formats with various levels of staff, faculty, and administrative leadership, and maintain effective working relationships. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. As part of the interview process, candidates will be asked to complete an assessment. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : In addition to the required qualifications, a desired applicant shall have experience using Structured Query Language (SQL) to develop queries, and experience in higher education involving the technical implementation of course scheduling, preferably in PeopleSoft Campus Solutions. Closing Date : Review of applications will begin on 4/16/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional II Anticipated Hiring Amount: Up to $4,610 per month Work Hours : Monday - Friday 8:00am-5:00pm *Hiring for 3 open positions* THE DEPARTMENT Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it’s programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. OREP is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. OREP provides dedicated quality outreach and recruitment programs and strategic communication to prospective students, schools and community organizations and the delivery of student services that support recruitment, college readiness, and persistence. Programs include domestic undergraduate outreach, out-of-state recruitment, and campus tour programs. OREP reports to the Presidential Associate for Community Partnerships and Expanding Access in the Office of the President. DUTIES AND RESPONSIBILITIES Counseling and Advising Services: Design, develop, implement, and evaluate specific strategies to provide timely and accurate information about Cal Poly Pomona, the admissions process, the California State University system to students, parents, and other external/internal stakeholders. Provides counseling services at community colleges and high schools, conducting pre- admissions advising. Educate and inform stakeholders about admissions eligibility requirements and selection criteria. Provide information to prospective undergraduate and graduate students. Assists students with multifaceted concerns utilizing tact and sensitivity regarding personal issues such as residency status, disabilities, returning students under academic or administrative disqualification, and financial hardship. Provides students with source and contact information for various departments and services on campus depending upon individual circumstances and specified needs. Develops and conducts workshops for prospective students and school counselors in the navigation and uses of ASSIST. Advise students regarding standardized testing. Conducts workshops in the areas of application, transfer, and financial aid. Maintains current knowledge of student services professional practices, counseling theories, enrollment management strategies, enrollment trends both for the University and nationally, and admissions policies and procedures from Title 5 of the California Code of Regulations and CSU Chancellor's Office. Assists in the development of on/off campus programs and projects that support the University's mission of academic excellence, educational equity, and diversity. Maintains familiarity with current Admissions and Outreach programs, services, policies, procedures, and future directives. Observes and demonstrates customer service standards and practices at all times. Recruitment Provides support strategies for the development and execution of high school and transfer student out-of-state recruitment, a comprehensive strategic plan, work cycle, and timeline for student recruiting. Responsible for meeting key performance indicators for all recruitment activities. Executes the Director's strategic direction for the department and examines enrollment trends. Develops and supports strategies and processes that utilize both traditional and innovative sources to cover all recruitment efforts. Serves as a point of contact with out-of-state schools whose students are potential applicants to Cal Poly Pomona. Supports the development of recruiting materials, promotional items, and related branding that will help broaden the exposure of Cal Poly Pomona. Utilizes Slate for all recruitment activity. Conducts motivational and informational presentations for internal and external constituencies regarding academic, cultural, and student assistance programs available on campus. Attends and represents Cal Poly Pomona at conferences and programs. Represents the University at community organization events, high school college night fairs and community college transfer fairs; educates prospective students on how to research admission requirements, articulation agreements listed on ASSIST and transfer planner. Serves as the point of contact for all programs assigned by the Director. Collaborates with the Director and builds partnerships with appropriate campus individuals, committees, services, and programs to facilitate the enrollment of students from assigned special programs and populations. OREP: Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system, etc.). Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a university employee. Adheres to/informs prospective students properly regarding CSU admission policies. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Works extended hours, weekends, and evenings to support OREP programs/services. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Must have excellent communication skills through a variety of modes that include verbal, written and presentational; demonstrates effective listening skills. Outstanding interpersonal and social skills in dealing with a diversity of people; the ability to work independently; to use good judgment, initiative, and resourcefulness in planning work assignments; attention to detail and follow-through. Must have the ability to present and articulate complex requirements and policies concerning enrollment services; be able to respond to in-person, telephone and electronic inquiries. Bilingual in any one of the following languages: Spanish, Chinese Mandarin, Vietnamese, Korean, Hmong, Sign Language, or Tagalog. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected, and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,610 and maximum $6,556 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : Student Services Professional II Anticipated Hiring Amount: Up to $4,610 per month Work Hours : Monday - Friday 8:00am-5:00pm *Hiring for 3 open positions* THE DEPARTMENT Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it’s programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. OREP is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. OREP provides dedicated quality outreach and recruitment programs and strategic communication to prospective students, schools and community organizations and the delivery of student services that support recruitment, college readiness, and persistence. Programs include domestic undergraduate outreach, out-of-state recruitment, and campus tour programs. OREP reports to the Presidential Associate for Community Partnerships and Expanding Access in the Office of the President. DUTIES AND RESPONSIBILITIES Counseling and Advising Services: Design, develop, implement, and evaluate specific strategies to provide timely and accurate information about Cal Poly Pomona, the admissions process, the California State University system to students, parents, and other external/internal stakeholders. Provides counseling services at community colleges and high schools, conducting pre- admissions advising. Educate and inform stakeholders about admissions eligibility requirements and selection criteria. Provide information to prospective undergraduate and graduate students. Assists students with multifaceted concerns utilizing tact and sensitivity regarding personal issues such as residency status, disabilities, returning students under academic or administrative disqualification, and financial hardship. Provides students with source and contact information for various departments and services on campus depending upon individual circumstances and specified needs. Develops and conducts workshops for prospective students and school counselors in the navigation and uses of ASSIST. Advise students regarding standardized testing. Conducts workshops in the areas of application, transfer, and financial aid. Maintains current knowledge of student services professional practices, counseling theories, enrollment management strategies, enrollment trends both for the University and nationally, and admissions policies and procedures from Title 5 of the California Code of Regulations and CSU Chancellor's Office. Assists in the development of on/off campus programs and projects that support the University's mission of academic excellence, educational equity, and diversity. Maintains familiarity with current Admissions and Outreach programs, services, policies, procedures, and future directives. Observes and demonstrates customer service standards and practices at all times. Recruitment Provides support strategies for the development and execution of high school and transfer student out-of-state recruitment, a comprehensive strategic plan, work cycle, and timeline for student recruiting. Responsible for meeting key performance indicators for all recruitment activities. Executes the Director's strategic direction for the department and examines enrollment trends. Develops and supports strategies and processes that utilize both traditional and innovative sources to cover all recruitment efforts. Serves as a point of contact with out-of-state schools whose students are potential applicants to Cal Poly Pomona. Supports the development of recruiting materials, promotional items, and related branding that will help broaden the exposure of Cal Poly Pomona. Utilizes Slate for all recruitment activity. Conducts motivational and informational presentations for internal and external constituencies regarding academic, cultural, and student assistance programs available on campus. Attends and represents Cal Poly Pomona at conferences and programs. Represents the University at community organization events, high school college night fairs and community college transfer fairs; educates prospective students on how to research admission requirements, articulation agreements listed on ASSIST and transfer planner. Serves as the point of contact for all programs assigned by the Director. Collaborates with the Director and builds partnerships with appropriate campus individuals, committees, services, and programs to facilitate the enrollment of students from assigned special programs and populations. OREP: Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system, etc.). Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a university employee. Adheres to/informs prospective students properly regarding CSU admission policies. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Works extended hours, weekends, and evenings to support OREP programs/services. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Must have excellent communication skills through a variety of modes that include verbal, written and presentational; demonstrates effective listening skills. Outstanding interpersonal and social skills in dealing with a diversity of people; the ability to work independently; to use good judgment, initiative, and resourcefulness in planning work assignments; attention to detail and follow-through. Must have the ability to present and articulate complex requirements and policies concerning enrollment services; be able to respond to in-person, telephone and electronic inquiries. Bilingual in any one of the following languages: Spanish, Chinese Mandarin, Vietnamese, Korean, Hmong, Sign Language, or Tagalog. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected, and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the APC bargaining unit. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,610 and maximum $6,556 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time: