Network Systems Administrator II

  • CITY OF BIRMINGHAM, AL
  • Birmingham, Alabama
  • Jun 04, 2022
Full Time Information Technology and Communication Services

Job Description

ATTENTION Merit System Employees: Do not apply through this site.

If you are a current Merit System employee, please click HERE to log into

the internal career site.

Grade 32
Click HERE for Salary Ranges

CLOSE DATE
12/31/2022

SUMMARY

Network Systems Administrators (II) are responsible for identifying, providing, and overseeing the implementation of network/systems solutions within their organizations. Employees in this position provide continuous end user training opportunities, develop specialized networks to enhance functionality, investigate/resolve network and systems problems, administer various Information Technology (IT) projects, integrate and maintain Voice over Internet Protocol (VoIP) networks, and make recommendations regarding network equipment purchases (e.g., computers, software). As supervisors of subordinate personnel, Network Systems Administrators (II) assign and review work, administer performance appraisals, provide work-related feedback, and make recommendations for disciplinary action when needed. Network Systems Administrators (II) work almost exclusively indoors in office settings using standard office equipment (e.g., computer, phone, copier).

TYPICAL JOB DUTIES:
  • Manages Information Technology (IT) projects by planning, implementing, monitoring, and communicating project status to management.
  • Trains users on how to utilize systems upgrades or modifications and on the operation of new systems/applications or equipment.
  • Conducts needs analysis to assess staff skills and determine areas where training may be needed.
  • Administers applications, operating systems, and network equipment by monitoring performance and facilitating the implementation of new systems/IT infrastructure.
  • Ensures that appropriate access privileges are granted for users by setting access/restriction levels in active directory.
  • Develops specialized networks in order to enhance system/network functionality, address operational needs, and/or ensure proper integration when selecting or developing necessary application(s).
  • Designs, documents, and implements local area networks and wide area networks throughout the organization or in specific departments.
  • Identifies and resolves network and system issues reported by users by troubleshooting and investigating the source of the problem, diagnosing the cause, and working with IT personnel in order to implement various networking solutions.
  • Reviews contracts and vendor products for networking and data storage services by comparing various vendors, products, and services in order to determine which vendor or product best meets the department's or organizations' needs.
  • Works to resolve network/systems problems by receiving information about the issue from help desk software or users, investigating the source of the problem, diagnosing the causes and implementing the appropriate solutions.
  • Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training.


MINIMUM QUALIFICATIONS:

The following Minimum Qualifications are required for this job. You must demonstrate possession of these qualifications by providing a detailed description of your related experience in the work history section of your application. Please note that replicating or restating these minimum qualifications or the information from the Personnel Board’s job description as your own work experience will result in your disqualification. Please describe your work experience in your own words to represent the work you have performed that is related to the minimum qualifications for this job.
  • Driver's license.
  • Experience with network administration in a multi-network environment through the design, implementation, maintenance and management of networks.
  • Experience with systems administration in a multi-system environment using various operating systems through the design, implementation, maintenance and management of systems.
  • Experience with data storage systems through the design, implementation, maintenance and management of systems [e.g., storage area networks (SANs), network attached storage (NAS)].


PREFERRED QUALIFICATIONS:
  • Cisco Certified Network Associate (CCNA).


COMPETENCIES:
  • Adaptability & Flexibility.
  • Computer & Technology Operations.
  • Creativity & Innovation.
  • Customer Service.
  • Heavy Equipment & Vehicle Use. Leadership & Management.
  • Learning & Memory.
  • Mathematical & Statistical Skills.
  • Oral Communication & Comprehension.
  • Planning & Organizing.
  • Problem Solving & Decision Making.
  • Professionalism & Integrity.
  • Researching & Referencing.
  • Reviewing, Inspecting & Auditing.
  • Self-Management & Initiative.
  • Small Tool & Equipment Use. Teamwork & Interpersonal.
  • Technical & Job-Specific Knowledge.
  • Technical Skills.
  • Training & Facilitation.
  • Written Communication & Comprehension.


CRITICAL KNOWLEDGES:
  • Knowledge of computer routing devices.
  • Knowledge of computer systems including design, construction, and operation.
  • Knowledge of information/web/application security protocols and procedures.
  • Knowledge of web browser capabilities and troubleshooting.


WORK ENVIRONMENT:
Work is conducted almost exclusively indoors in an office setting and involves use of standard office equipment, such as computer, phone, copier, etc.

PHYSICAL DEMANDS:
Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. Job may also involve occasional moderate lifting of items or objects weighing up to 50 lbs.

DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

SPECIAL ACCOMMODATIONS

Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at ADAO@pbjcal.org, or by accessing the "Request for Accommodation" form through the following website: http://www.pbjcal.org/

AN EQUAL OPPORTUNITY EMPLOYER

The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)

No

Job Address

Birmingham, Alabama United States View Map