LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information COUNTY OF LOS ANGELES DEPARTMENT OF PUBLIC WORKS TYPE OF RECRUITMENT Open Competitive Job Opportunity This announcement is being reposted to add COVID-19 vaccine information in the Additional Information Section. EXAM NUMBER C7852L APPLICATION FILING PERIOD Beginning Tuesday, May 2, 2017 at 7:00 a.m. Pacific Standard Time (PST). This examination will remain open until the needs of the service are met and may closed at any time without advanced notice. Essential Job Functions A Senior Water Service Worker is responsible for performing a combination of the following essential job functions: leads, inspects, and participates in the work of a field crew engaged in the installation, maintenance, and repair of services connections, water mains, meters, fire hydrants, water tanks, and pumping plant equipment such as pumps and valves; oversees traffic control, trench and shoring, confined space, and all other safety practices at work sites to ensure the safe and effective protection of workers and the public; trains staff and monitors compliance with safety regulations and work practices; completes all applicable paper work such as daily reports and work orders, traffic control plans, trench excavation check sheets, meter exchange and installation sheets, maintenance records, and inspection notes and reports; performs water disinfecting, sampling, and testing; uses hydraulic, pneumatic, and hand tools to break pavement, drills, digs and backfills trenches, and repairs pavement; makes connections to existing water mains such as fire hydrants, valves, pipelines, and water service connections; cuts, threads, solders, fits pipe and leads others in this work; investigates and resolves routine and complex customer concerns, including shut off procedures and water quality complaints; responds to emergencies during normally scheduled time off and may work unscheduled shifts to meet emergency requirements; tests water meters in the field and makes minor adjustments and repairs; cleans water tanks, pipes, and pumping plant equipment; supervises the cleaning and maintenance of tools and equipment; inspects, maintains, repairs, and replaces disinfecting equipment; conducts technical inspections of water system improvements performed by private contractors; transports construction equipment to and from work sites; and drives vehicles or equipment with a gross vehicle weight of 26,001 pounds or more to and from work sites as needed. Requirements SELECTION REQUIREMENTS Five years of experience in the installation, maintenance, or repair of water service facilities, one year of which must have been at the level of Los Angeles County's Class of Water Service Worker*. Experience in plumbing, steam fitting, or industrial pipe fitting work may be substituted for up to two years of the required experience. LICENSE A valid California Class C Driver license is required to perform job-related essential functions. A valid California Class A Driver License may be required for appointment to some positions in this class. A valid Water Treatment Operator Grade T1 Certificate and a valid Water System Distribution Operator Grade D3 Certificate issued by the California Department of Health Services may be required for appointment to this position. License Information: All successful applicants for this position will be subject to driving record verification before being appointed. Driver License must not be suspended, restricted or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. Appointees may be required to provide automobiles and drive them in the County Service at the rate of compensation allowed by the Board of Supervisors. The County is required to comply with the Federal regulations which require pre-employment, post-accident, reasonable suspicion, return to work, follow-up, and random urine drug and breath alcohol testing of employees who carry commercial driver licenses and who are assigned to drive certain vehicles. PHYSICAL CLASS Physical Class IV - Arduous: Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION *Experience at the level of Water Service Worker in the service of the County of Los Angeles is defined as: performs journey-level work in the installation, maintenance, and repair of water district systems and equipment. Applicants MUST indicate the required license on the application at the time of filing. Applications submitted without indicating the required license may be rejected as incomplete. All required certificates and licenses are subject to be verified at the time of appointment. Some job positions in this classification may be required to perform functions where passing periodic specialized medical examinations is required by law such as for respirator use or confined space, asbestos operations, or pesticide application. Initial appointment and retention in such assignments may be contingent upon meeting such medical requirements. Additional Information EXAMINATION CONTENT This examination will consist of two parts: Part I: A qualifying written test covering knowledge related to Water Quality Standard Requirements, Water District Standards Specifications, tools and equipment, operation of water systems, supervision and blueprint reading. Candidates must achieve a passing score of 70% or higher on the written test in order to proceed to Part II of the examination. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: An interview covering training, experience, personal fitness, and general ability to perform the duties of the position weighted 100% . Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the eligible register. Final results will be sent by U.S. postal mail. Test scores cannot be disclosed over the phone. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION FINGERPRINTING AND SECURITY CLEARANCE: Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. An individual may be withheld from appointment, if he/she has a conviction record incompatible with the essential duties of the position for which he/she has applied. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on employment applications, resumes and during the examination process is subject to verification. Disqualifying factors may include but are not limited to: felony convictions, certain job-related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at-fault accidents, and driving under the influence), illegal use of certain controlled substances and/or poor employment history. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill a vacancies in the Department of Public Works, Waterworks Division. APPLICATION AND FILING INFORMATION Fill out your application completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements . Please be sure your application shows complete information, including dates for education and jobs held which relate to this position. In the space provided for education, include the names and addresses of schools attended, titles of courses completed, dates completed, and number of credits earned. For each job held, give the name and address of your employer, your job title, beginning and ending dates, description of work performed, and salary earned. All information supplied by applicants is subject to verification. We may reject your application at any time during the examination or selection process. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . FILE USING ONE OF THE METHODS BELOW FILING ONLINE Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. We must receive your application by 5:30 p.m., Pacific Standard Time, on the last day of filing. Note: if you are unable to attach required documents, you must fax them to (626) 979-5440 within fifteen (15) calendar days from filing. Please include your name, exam number, and exam title on the faxed documents. FILING BY U.S. MAIL OR IN PERSON We must receive your completed application at the address below by 5:30 p.m., Pacific Standard Time, on the last day of filing. Department of Public Works Human Resources Division 900 South Fremont Avenue, Lobby Floor Alhambra, CA 91803-1331 Phone No.: (626) 458-2141 Office Hours: Monday through Thursday, ONLY, between 7:00 a.m. and 5:30 p.m. Please note this office is closed on Fridays. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. CONTACT INFORMATION Department Contact Name: Jenny Gomez Department Contact Phone: (626) 458-2141 Department Contact Email: jegomez@dpw.lacounty.gov ADA Coordinator Phone: (626) 458-2141 Teletype Phone: (626) 282-7829 California Relay Services: (800) 735-2922 For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information COUNTY OF LOS ANGELES DEPARTMENT OF PUBLIC WORKS TYPE OF RECRUITMENT Open Competitive Job Opportunity This announcement is being reposted to add COVID-19 vaccine information in the Additional Information Section. EXAM NUMBER C7852L APPLICATION FILING PERIOD Beginning Tuesday, May 2, 2017 at 7:00 a.m. Pacific Standard Time (PST). This examination will remain open until the needs of the service are met and may closed at any time without advanced notice. Essential Job Functions A Senior Water Service Worker is responsible for performing a combination of the following essential job functions: leads, inspects, and participates in the work of a field crew engaged in the installation, maintenance, and repair of services connections, water mains, meters, fire hydrants, water tanks, and pumping plant equipment such as pumps and valves; oversees traffic control, trench and shoring, confined space, and all other safety practices at work sites to ensure the safe and effective protection of workers and the public; trains staff and monitors compliance with safety regulations and work practices; completes all applicable paper work such as daily reports and work orders, traffic control plans, trench excavation check sheets, meter exchange and installation sheets, maintenance records, and inspection notes and reports; performs water disinfecting, sampling, and testing; uses hydraulic, pneumatic, and hand tools to break pavement, drills, digs and backfills trenches, and repairs pavement; makes connections to existing water mains such as fire hydrants, valves, pipelines, and water service connections; cuts, threads, solders, fits pipe and leads others in this work; investigates and resolves routine and complex customer concerns, including shut off procedures and water quality complaints; responds to emergencies during normally scheduled time off and may work unscheduled shifts to meet emergency requirements; tests water meters in the field and makes minor adjustments and repairs; cleans water tanks, pipes, and pumping plant equipment; supervises the cleaning and maintenance of tools and equipment; inspects, maintains, repairs, and replaces disinfecting equipment; conducts technical inspections of water system improvements performed by private contractors; transports construction equipment to and from work sites; and drives vehicles or equipment with a gross vehicle weight of 26,001 pounds or more to and from work sites as needed. Requirements SELECTION REQUIREMENTS Five years of experience in the installation, maintenance, or repair of water service facilities, one year of which must have been at the level of Los Angeles County's Class of Water Service Worker*. Experience in plumbing, steam fitting, or industrial pipe fitting work may be substituted for up to two years of the required experience. LICENSE A valid California Class C Driver license is required to perform job-related essential functions. A valid California Class A Driver License may be required for appointment to some positions in this class. A valid Water Treatment Operator Grade T1 Certificate and a valid Water System Distribution Operator Grade D3 Certificate issued by the California Department of Health Services may be required for appointment to this position. License Information: All successful applicants for this position will be subject to driving record verification before being appointed. Driver License must not be suspended, restricted or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS FOUR OR MORE MOVING VIOLATIONS WITHIN THE LAST TWO YEARS WILL NOT BE APPOINTED. Appointees may be required to provide automobiles and drive them in the County Service at the rate of compensation allowed by the Board of Supervisors. The County is required to comply with the Federal regulations which require pre-employment, post-accident, reasonable suspicion, return to work, follow-up, and random urine drug and breath alcohol testing of employees who carry commercial driver licenses and who are assigned to drive certain vehicles. PHYSICAL CLASS Physical Class IV - Arduous: Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION *Experience at the level of Water Service Worker in the service of the County of Los Angeles is defined as: performs journey-level work in the installation, maintenance, and repair of water district systems and equipment. Applicants MUST indicate the required license on the application at the time of filing. Applications submitted without indicating the required license may be rejected as incomplete. All required certificates and licenses are subject to be verified at the time of appointment. Some job positions in this classification may be required to perform functions where passing periodic specialized medical examinations is required by law such as for respirator use or confined space, asbestos operations, or pesticide application. Initial appointment and retention in such assignments may be contingent upon meeting such medical requirements. Additional Information EXAMINATION CONTENT This examination will consist of two parts: Part I: A qualifying written test covering knowledge related to Water Quality Standard Requirements, Water District Standards Specifications, tools and equipment, operation of water systems, supervision and blueprint reading. Candidates must achieve a passing score of 70% or higher on the written test in order to proceed to Part II of the examination. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: An interview covering training, experience, personal fitness, and general ability to perform the duties of the position weighted 100% . Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the eligible register. Final results will be sent by U.S. postal mail. Test scores cannot be disclosed over the phone. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION FINGERPRINTING AND SECURITY CLEARANCE: Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. An individual may be withheld from appointment, if he/she has a conviction record incompatible with the essential duties of the position for which he/she has applied. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on employment applications, resumes and during the examination process is subject to verification. Disqualifying factors may include but are not limited to: felony convictions, certain job-related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (e.g., 4 or more moving violations within the past 2 years, failure to appear, at-fault accidents, and driving under the influence), illegal use of certain controlled substances and/or poor employment history. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill a vacancies in the Department of Public Works, Waterworks Division. APPLICATION AND FILING INFORMATION Fill out your application completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements . Please be sure your application shows complete information, including dates for education and jobs held which relate to this position. In the space provided for education, include the names and addresses of schools attended, titles of courses completed, dates completed, and number of credits earned. For each job held, give the name and address of your employer, your job title, beginning and ending dates, description of work performed, and salary earned. All information supplied by applicants is subject to verification. We may reject your application at any time during the examination or selection process. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . FILE USING ONE OF THE METHODS BELOW FILING ONLINE Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. We must receive your application by 5:30 p.m., Pacific Standard Time, on the last day of filing. Note: if you are unable to attach required documents, you must fax them to (626) 979-5440 within fifteen (15) calendar days from filing. Please include your name, exam number, and exam title on the faxed documents. FILING BY U.S. MAIL OR IN PERSON We must receive your completed application at the address below by 5:30 p.m., Pacific Standard Time, on the last day of filing. Department of Public Works Human Resources Division 900 South Fremont Avenue, Lobby Floor Alhambra, CA 91803-1331 Phone No.: (626) 458-2141 Office Hours: Monday through Thursday, ONLY, between 7:00 a.m. and 5:30 p.m. Please note this office is closed on Fridays. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. CONTACT INFORMATION Department Contact Name: Jenny Gomez Department Contact Phone: (626) 458-2141 Department Contact Email: jegomez@dpw.lacounty.gov ADA Coordinator Phone: (626) 458-2141 Teletype Phone: (626) 282-7829 California Relay Services: (800) 735-2922 For detailed information, please click here
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction the Housing and Community Development IT Manager I, the Information Technology Specialist I (IT Specialist I) serves as a technical expert responsible for development and ongoing support of HCD applications. The incumbent serves as a highly skilled technical specialist for the most complex applications, Salesforce platform, and other cloud technologies such as Microsoft Azure, ServiceNow and PowerApps. The incumbent possesses expert skills in designing, coding, testing, and maintaining custom, interactive, secure, data-driven enterprise applications, encompassing all phases of the System Development Life Cycle. Works with departmental management to design and develop Salesforce applications that support and enhance HCD programs. The incumbent performs special IT projects as required. The primary duties of the IT Specialist I lie within Business Technology Management and the Software Engineering, and Systems Engineering domains of the IT Specialist I classification; however, work may be assigned in other domains as needed. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-417344 Position #(s): 401-111-1402-023 Working Title: Telework Option - Hybrid - SaaS (Software as a Service) Senior Engineer Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Your SOQ will be a determining factor of your qualifications for this position. The following will disqualify an applicant from consideration: Failure to include an SOQ, providing a resume in lieu of an SOQ, providing a standard or generic SOQ, and/or not adhering to the SOQ directions as specified. DIRECTIONS: When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. Please separate responses to the questions below by including the corresponding numbers and questions . Responses should be no longer than two pages, single spaced, using Arial 12-point font. Your SOQ must address the following: Please describe your role and responsibilities held in designing, building, maintaining and, or supporting large-scale enterprise application in a SaaS platform such as ServiceNow/Salesforce?What new tools or technologies have you learnt and gained expertise in the last 2 years. What continuous improvement efforts have you been involved in? HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 417344 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 417344 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Three years of solutions development experience, and three years of experience designing and delivering solutions in technologies like Salesforce, ServiceNow Experience communicating customer needs and product feedback to product owners and engineering teams. Balance devising creative solutions and doing what’s right for the customer. Experience developing cloud native business solutions, cloud-first design, preferably cloud solutions, integration technologies, tools, and programming languages (Salesforce, ServiceNow, Power platform, Azure Services, Java, JavaScript, CSS, Node.js, React.js, JSON, XML, Python, DevOps, SQL, and Web UI frameworks), Web Services (SOAP, REST) and DBMS (Oracle, SQL Server, NoSQL, etc.) Have a strong understanding of how modern web services are built, and the cloud infrastructure that powers them (Azure, AWS, Google etc.). Proven hands-on experience building and deploying solutions to customers. Strong prioritization and project management skills, understanding of business impact for various solutions. Ability to establish and maintain effective working relationships and communications with client staff and project consultants, private contractors, employees, and the public. Ability to communicate effectively both written and verbally to exchange and/or provide information to management, staff, customers, and others. Apply human-centric thinking approach to understand the problem, and to establish the important criteria and constraints to further develop the design solution for business problem. Experience leading discovery to identify technical requirements, then architect and demonstrate product solutions that showcase business value. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 417344 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/10/2024
May 01, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction the Housing and Community Development IT Manager I, the Information Technology Specialist I (IT Specialist I) serves as a technical expert responsible for development and ongoing support of HCD applications. The incumbent serves as a highly skilled technical specialist for the most complex applications, Salesforce platform, and other cloud technologies such as Microsoft Azure, ServiceNow and PowerApps. The incumbent possesses expert skills in designing, coding, testing, and maintaining custom, interactive, secure, data-driven enterprise applications, encompassing all phases of the System Development Life Cycle. Works with departmental management to design and develop Salesforce applications that support and enhance HCD programs. The incumbent performs special IT projects as required. The primary duties of the IT Specialist I lie within Business Technology Management and the Software Engineering, and Systems Engineering domains of the IT Specialist I classification; however, work may be assigned in other domains as needed. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-417344 Position #(s): 401-111-1402-023 Working Title: Telework Option - Hybrid - SaaS (Software as a Service) Senior Engineer Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Your SOQ will be a determining factor of your qualifications for this position. The following will disqualify an applicant from consideration: Failure to include an SOQ, providing a resume in lieu of an SOQ, providing a standard or generic SOQ, and/or not adhering to the SOQ directions as specified. DIRECTIONS: When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. Please separate responses to the questions below by including the corresponding numbers and questions . Responses should be no longer than two pages, single spaced, using Arial 12-point font. Your SOQ must address the following: Please describe your role and responsibilities held in designing, building, maintaining and, or supporting large-scale enterprise application in a SaaS platform such as ServiceNow/Salesforce?What new tools or technologies have you learnt and gained expertise in the last 2 years. What continuous improvement efforts have you been involved in? HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/10/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 417344 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 417344 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Three years of solutions development experience, and three years of experience designing and delivering solutions in technologies like Salesforce, ServiceNow Experience communicating customer needs and product feedback to product owners and engineering teams. Balance devising creative solutions and doing what’s right for the customer. Experience developing cloud native business solutions, cloud-first design, preferably cloud solutions, integration technologies, tools, and programming languages (Salesforce, ServiceNow, Power platform, Azure Services, Java, JavaScript, CSS, Node.js, React.js, JSON, XML, Python, DevOps, SQL, and Web UI frameworks), Web Services (SOAP, REST) and DBMS (Oracle, SQL Server, NoSQL, etc.) Have a strong understanding of how modern web services are built, and the cloud infrastructure that powers them (Azure, AWS, Google etc.). Proven hands-on experience building and deploying solutions to customers. Strong prioritization and project management skills, understanding of business impact for various solutions. Ability to establish and maintain effective working relationships and communications with client staff and project consultants, private contractors, employees, and the public. Ability to communicate effectively both written and verbally to exchange and/or provide information to management, staff, customers, and others. Apply human-centric thinking approach to understand the problem, and to establish the important criteria and constraints to further develop the design solution for business problem. Experience leading discovery to identify technical requirements, then architect and demonstrate product solutions that showcase business value. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. ** HCD Headquarters is moving to a new location in the Summer of 2024, which is close to light rail and the Sacramento River waterfront!** For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 417344 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/10/2024
CITY OF MILPITAS, CA
Milpitas, California, United States
Definition **THIS RECRUITMENT IS OPEN UNTIL FILLED, AND MAY CLOSE AT ANY TIME. APPLICATIONS ARE SCREENED ON A REGULAR BASIS ** The Recreation Administrative Assistant classification is responsible for providing outstanding customer service at the Recreation facilities while performing basic clerical tasks and light maintenance to ensure facilities are safe, presentable, and welcoming. Assignments are generally limited and routine in scope and are performed within a procedural framework established by higher-level employees. Although Recreation Administrative Assistants are trained to work interchangeably at the Milpitas Community Center, Milpitas Sports Center, and Barbara Lee Senior Center, most are assigned a regular weekly schedule at one of the three facilities and have the option to pick up additional shifts at any facility. DISTINGUISHING CHARACTERISTICS This is a temporary, unbenefited position and is considered extra help. Examples of Duties Duties may include, but are not limited to the following: Greet members of the public, visitors, delivery personnel, and employees arriving at the facility. Provide directions and assist with check-in as needed. Respond to in-person, phone, and e-mail inquiries, handling routine requests promptly and professionally, routing complex inquiries to the appropriate staff member, taking messages, and following up on inquiries as needed. Process registration, rental, and membership transactions in the ActiveNet system and perform cashier duties Maintain the office and lobby areas, including bulletin boards, literature racks, and lobby decor. Data entry, generating reports, filing, and retrieving files. Receive and distribute supply orders and maintain inventory records. Open and close building in accordance with established procedures. QUALIFICATIONS Knowledge of: Basic office functions Customer service techniques Appropriate use of office equipment Basic record-keeping Ability to: Maintain a professional front desk environment by providing friendly, professional, efficient customer service to diverse external and internal clients. Understand and enforce facility rules, policies, and procedures, demonstrate leadership, public relations, and good decision-making skills Understand, accurately explain, and enthusiastically promote in conversation the programs, services, rentals, and special events offered departmentwide. Maintain attention to detail when processing transactions and paperwork. Perform various cleaning and maintenance duties as directed to maintain a clean and safe facility, including front desk and lobby environment. Promptly reporting safety concerns and emergencies and mitigating hazards. Ability to work independently, as this employee may be the only staff in the building during certain early or late shifts. Prepare and maintain reports Represent the City of Milpitas Recreation and Community Services in a professional manner Follow the City’s and Recreation and Community Services’ policies and regulations. EDUCATION AND EXPERIENCE Minimum age at the time of hire is 18 years old. No experience is required. Some office and/or customer service experience is preferred. Strong communication skills in English, both written and spoken. Bilingual communication skills in Spanish, Vietnamese or Chinese are a plus. Typical Qualifications SPECIAL REQUIREMENTS: Essential duties require the following physical abilities and work environment. Essential duties require prolonged sitting, computer use, and telephone use in an office environment and be able to reach, squat, lift, and carry up to 25 pounds. Work is typically accomplished in an indoor environment with heavy public contact. SUPERVISION RECEIVED AND EXERCISED Supervision is received from a Recreation Services Supervisor, or higher, job classification. No supervision is exercised over others. The City of Milpitas is an Equal Opportunity/ADA employer. Reasonable accommodation in the application, examination, and selection process will be made upon request to Human Resources at (408) 586-3090. The information contained in this announcement does not constitute either an expressed or implied contract and these provisions are subject to change. City of Milpitas Temporary/ Seasonal Employee* Benefits at a Glance Retirement Benefits Federal law requires that employees who are not members of the City retirement plan (CalPERS) be covered under an alternate retirement plan (PARS). 6% of your salary will be deducted for participation in the PARS plan. The City will also contribute 1.5% of your earnings to your PARS account every pay period. Paid Time Off In accordance with State Law, after 90 days, Temporary/Seasonal employees receive 24 hours to use for sick leave. Work and Life Temporary/Seasonal employees are eligible for membership at the Milpitas Sports Center. Temporary/Seasonal employees are eligible for membership in Commonwealth Credit Union, which offers a broad range of financial and investment services. Temporary/Seasonal employees may qualify for Transportation Reduction Incentive Program (TRIP) cash incentive or transit subsidies based on their commute method. Health Insurance (Not available to most Temporary/Seasonal Employees) Temporary employees in a non-clerical position hired in the Planning, Engineering and Building Divisions may qualify for participation in CalPERS health, Delta Dental and Vision. (per Res. 7062) o Multiple plans available through CalPERS Health; plans with Kaiser rate or lower are paid by the City. Delta Dental: City paid Vision: City paid *Temporary/Seasonal employees are limited to work no more than 1000 hours per Fiscal Year. Closing Date/Time: Continuous
Apr 22, 2024
Temporary
Definition **THIS RECRUITMENT IS OPEN UNTIL FILLED, AND MAY CLOSE AT ANY TIME. APPLICATIONS ARE SCREENED ON A REGULAR BASIS ** The Recreation Administrative Assistant classification is responsible for providing outstanding customer service at the Recreation facilities while performing basic clerical tasks and light maintenance to ensure facilities are safe, presentable, and welcoming. Assignments are generally limited and routine in scope and are performed within a procedural framework established by higher-level employees. Although Recreation Administrative Assistants are trained to work interchangeably at the Milpitas Community Center, Milpitas Sports Center, and Barbara Lee Senior Center, most are assigned a regular weekly schedule at one of the three facilities and have the option to pick up additional shifts at any facility. DISTINGUISHING CHARACTERISTICS This is a temporary, unbenefited position and is considered extra help. Examples of Duties Duties may include, but are not limited to the following: Greet members of the public, visitors, delivery personnel, and employees arriving at the facility. Provide directions and assist with check-in as needed. Respond to in-person, phone, and e-mail inquiries, handling routine requests promptly and professionally, routing complex inquiries to the appropriate staff member, taking messages, and following up on inquiries as needed. Process registration, rental, and membership transactions in the ActiveNet system and perform cashier duties Maintain the office and lobby areas, including bulletin boards, literature racks, and lobby decor. Data entry, generating reports, filing, and retrieving files. Receive and distribute supply orders and maintain inventory records. Open and close building in accordance with established procedures. QUALIFICATIONS Knowledge of: Basic office functions Customer service techniques Appropriate use of office equipment Basic record-keeping Ability to: Maintain a professional front desk environment by providing friendly, professional, efficient customer service to diverse external and internal clients. Understand and enforce facility rules, policies, and procedures, demonstrate leadership, public relations, and good decision-making skills Understand, accurately explain, and enthusiastically promote in conversation the programs, services, rentals, and special events offered departmentwide. Maintain attention to detail when processing transactions and paperwork. Perform various cleaning and maintenance duties as directed to maintain a clean and safe facility, including front desk and lobby environment. Promptly reporting safety concerns and emergencies and mitigating hazards. Ability to work independently, as this employee may be the only staff in the building during certain early or late shifts. Prepare and maintain reports Represent the City of Milpitas Recreation and Community Services in a professional manner Follow the City’s and Recreation and Community Services’ policies and regulations. EDUCATION AND EXPERIENCE Minimum age at the time of hire is 18 years old. No experience is required. Some office and/or customer service experience is preferred. Strong communication skills in English, both written and spoken. Bilingual communication skills in Spanish, Vietnamese or Chinese are a plus. Typical Qualifications SPECIAL REQUIREMENTS: Essential duties require the following physical abilities and work environment. Essential duties require prolonged sitting, computer use, and telephone use in an office environment and be able to reach, squat, lift, and carry up to 25 pounds. Work is typically accomplished in an indoor environment with heavy public contact. SUPERVISION RECEIVED AND EXERCISED Supervision is received from a Recreation Services Supervisor, or higher, job classification. No supervision is exercised over others. The City of Milpitas is an Equal Opportunity/ADA employer. Reasonable accommodation in the application, examination, and selection process will be made upon request to Human Resources at (408) 586-3090. The information contained in this announcement does not constitute either an expressed or implied contract and these provisions are subject to change. City of Milpitas Temporary/ Seasonal Employee* Benefits at a Glance Retirement Benefits Federal law requires that employees who are not members of the City retirement plan (CalPERS) be covered under an alternate retirement plan (PARS). 6% of your salary will be deducted for participation in the PARS plan. The City will also contribute 1.5% of your earnings to your PARS account every pay period. Paid Time Off In accordance with State Law, after 90 days, Temporary/Seasonal employees receive 24 hours to use for sick leave. Work and Life Temporary/Seasonal employees are eligible for membership at the Milpitas Sports Center. Temporary/Seasonal employees are eligible for membership in Commonwealth Credit Union, which offers a broad range of financial and investment services. Temporary/Seasonal employees may qualify for Transportation Reduction Incentive Program (TRIP) cash incentive or transit subsidies based on their commute method. Health Insurance (Not available to most Temporary/Seasonal Employees) Temporary employees in a non-clerical position hired in the Planning, Engineering and Building Divisions may qualify for participation in CalPERS health, Delta Dental and Vision. (per Res. 7062) o Multiple plans available through CalPERS Health; plans with Kaiser rate or lower are paid by the City. Delta Dental: City paid Vision: City paid *Temporary/Seasonal employees are limited to work no more than 1000 hours per Fiscal Year. Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long Term Temporary (1 Year) Collective Bargaining Unit : California University Employees Union (CSUEU) - Unit 7 Job Classification : Administrative Support Coordinator II Anticipated Hiring Range : $3,681 - $3,786 per month Work Hours : Monday - Friday 8:00 am - 5:00 pm THE DEPARTMENT The Registrar's Office is responsible for the security, integrity and accuracy of academic records, degree progress and evaluation services and the coordination and implementation of academic policies and procedures with academic departments and colleges. The Registrar's Office conducts all registration activities, oversees articulation agreements with other colleges and universities, processing grades, maintains accurate student records, verifies student enrollment data, monitors academic standing, evaluates transfer credit, certifies enrollment, provides preliminary graduation evaluations, verifies degree requirement completion, and issues diplomas. The Register's Office provides counsel tostudents as they advance from matriculation to graduation. As a core function area within Enrollment Services, the office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. the office is responsible for compliance with Federal, State, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. DUTIES AND RESPONSIBILITIES Maintenance of Student Records Using a thorough knowledge of CPP policies and procedures and the proper use of the student administration system, record all appropriate changes to academic records requiring simple to moderately difficult record adjustments. These tasks may include but are not limited to the following: changes in plan and/or sub-plans (including requests to add minor programs), grade changes, processes Leave of Absence Petitions, approval for course repetitions, and other documents pertaining to students' records. Performs other adjustments to student data as requested by the Registrar or Associate Registrar on a per project basis. Has the responsibility to archive documents, learn all registration and records related processes, provide validation while processing records and archiving documents to ensure university compliance. Process retroactive withdrawals based on approval from Office of Student Success. Process Repeat Waivers for those students wishing to repeat courses. Performing Moderate to Complex Record Adjustments in PeopleSoft Process student requests for changes in master's and Credential Options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor. Provide timely processing from collaborative partners to efficiently respond to the requests from students with their permission to add and resolve registration issues. Provide a high level of customer service to help support retention and graduation. Provide assistance and support to new university policies and procedures as well as implementation of new processes. Must be able to perform testing and validation for new policies. This includes a new procedure for students obtaining permission to late add/drop classes. Responsible for processing Graduation Application changes and withdrawals by updating the student's graduation application when requested by an advisor, whether it be withdrawing the application or moving the application to a sooner or later term. Must determine when to place the Graduation Application Fee Waiver (GFW) service indicator based on the status of the current application. Process student requests for changes in master's and credential options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor programs. Process Graduate Credit Petition. Assist students with processing Credit out of Level at the end of each quarter. This includes verifying GPA and units completed. Fielding Inquiries Explain academic policies and procedures, in person or over the phone. Provide information on transcript requests, petitions, certification requests, requests for refund, class repeats, verification of enrollment, application for graduation, academic standing, loan deferments, leave of absence, change of major/minor, registration holds, and other enrollment-related or records-related matters. Provide support to Virtual Advising (live chat) which provides students the opportunity to meet with a Records Specialist either in person or on-line. Duties include monitoring Qless and having a thorough knowledge of academic policies and procedures. Must be able to effectively communicate academic policies and work independantly under general direction. National Student Clearinghouse - Transcript Processing/ Degree & Enrollment Process verifications of degree and/or enrollment requested electronically by the National Student Clearinghouse. Completion of these requests must be done within one day period to keep the University in compliance with federal regulations related enrollment and financial aid. Processing of Transcripts Following established department guidelines, process transcript orders in a timely manner and deliver to designated recipients. These requests may be from current or former CPP students or from CPP academic departments. These requests may be submitted through the National Student Clearinghouse portal, via US mail, or in-person. Responsible for processing transcripts involving non-PeopleSoft student records such as collaborating with the Student Records Analyst to update records from Banner and Permanent Record Cards. Front Counter As needed, particularly during peak registration periods and document submission deadlines, provide assistance to the Front Counter Unit in processing student registration and withdrawals, and other requests that can be processed at the counter in the presence of the customer. Assist in other duties that are assigned to the Front Counter staff as needed, including maintenance of the professional yet student-friendly atmosphere in the lobby; responsible for ensuring that office computers located in the lobby are ready for public use at the beginning of the workday and shut down at the end of the business day. Hours will include evening hours on a rotating basis. Assist to train Student Assistant and coverage. Compliance with Student Record Rention and Disposal Schedule and FERPA Provide assistance in the identification of student enrollment documents that need to be disposed in accordance with CSU Document Retention Schedule. This requires knowledge of the various types of documents and their schedule for disposal. In accordance with the Family Educational Right and Privacy Act, permit access, release, transfer or communicate information of student records that bear personally identifiable information, orally or in writing, or by electronic means, or by any other means to any other party. Assist in Improving Services Based on feedback received from internal and external customers, responsible for communicating matters of concern that relate to enrollment services to the Registrar or Associate Registrar with the goal of assisting in improving services provided to the campus community and general public. QUALIFICATIONS High School diploma or its equivalent AND five (5) years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation and spelling; expertise in using office software packages, technology, and system. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. PREFERRED EXPERIENCE Experience with PeopleSoft. Understanding of complex computer software processing principles. Proficiency with software packages such as Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook, etc. Ability to quickly learn new office support technology systems and software packages. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Thorough knowledge of University policy and procedures. Ability to apply, interpret and communicate knowledge of a variety of complex university policies and procedures to University personnel and the public. Ability to determine methods to achieve programmatic goals. Ability to handle multiple work priorities. Ability to work independently, use independent judgment, set individual deadlines and complete projects accordingly Strong organizational skills. - Excellent interpersonal and communication skills. Ability to establish and maintain cooperative working relationships within and outside the work group. Ability to set deadlines and complete projects accordingly. Ability to understand problems from a broad perspective and anticipate impact. Ability to build campus relationships to expedite work and projects. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $3,681 and maximum $6,034 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Apr 25, 2024
Type of Appointment : Full-Time, Long Term Temporary (1 Year) Collective Bargaining Unit : California University Employees Union (CSUEU) - Unit 7 Job Classification : Administrative Support Coordinator II Anticipated Hiring Range : $3,681 - $3,786 per month Work Hours : Monday - Friday 8:00 am - 5:00 pm THE DEPARTMENT The Registrar's Office is responsible for the security, integrity and accuracy of academic records, degree progress and evaluation services and the coordination and implementation of academic policies and procedures with academic departments and colleges. The Registrar's Office conducts all registration activities, oversees articulation agreements with other colleges and universities, processing grades, maintains accurate student records, verifies student enrollment data, monitors academic standing, evaluates transfer credit, certifies enrollment, provides preliminary graduation evaluations, verifies degree requirement completion, and issues diplomas. The Register's Office provides counsel tostudents as they advance from matriculation to graduation. As a core function area within Enrollment Services, the office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. the office is responsible for compliance with Federal, State, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. DUTIES AND RESPONSIBILITIES Maintenance of Student Records Using a thorough knowledge of CPP policies and procedures and the proper use of the student administration system, record all appropriate changes to academic records requiring simple to moderately difficult record adjustments. These tasks may include but are not limited to the following: changes in plan and/or sub-plans (including requests to add minor programs), grade changes, processes Leave of Absence Petitions, approval for course repetitions, and other documents pertaining to students' records. Performs other adjustments to student data as requested by the Registrar or Associate Registrar on a per project basis. Has the responsibility to archive documents, learn all registration and records related processes, provide validation while processing records and archiving documents to ensure university compliance. Process retroactive withdrawals based on approval from Office of Student Success. Process Repeat Waivers for those students wishing to repeat courses. Performing Moderate to Complex Record Adjustments in PeopleSoft Process student requests for changes in master's and Credential Options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor. Provide timely processing from collaborative partners to efficiently respond to the requests from students with their permission to add and resolve registration issues. Provide a high level of customer service to help support retention and graduation. Provide assistance and support to new university policies and procedures as well as implementation of new processes. Must be able to perform testing and validation for new policies. This includes a new procedure for students obtaining permission to late add/drop classes. Responsible for processing Graduation Application changes and withdrawals by updating the student's graduation application when requested by an advisor, whether it be withdrawing the application or moving the application to a sooner or later term. Must determine when to place the Graduation Application Fee Waiver (GFW) service indicator based on the status of the current application. Process student requests for changes in master's and credential options, including curriculum year changes and petitions to earn graduate level credit as an undergraduate. Also, from requests submitted through the Advisor Request system in the Academic Advisement Module of PeopleSoft, process requests to add or remove students' minor programs. Process Graduate Credit Petition. Assist students with processing Credit out of Level at the end of each quarter. This includes verifying GPA and units completed. Fielding Inquiries Explain academic policies and procedures, in person or over the phone. Provide information on transcript requests, petitions, certification requests, requests for refund, class repeats, verification of enrollment, application for graduation, academic standing, loan deferments, leave of absence, change of major/minor, registration holds, and other enrollment-related or records-related matters. Provide support to Virtual Advising (live chat) which provides students the opportunity to meet with a Records Specialist either in person or on-line. Duties include monitoring Qless and having a thorough knowledge of academic policies and procedures. Must be able to effectively communicate academic policies and work independantly under general direction. National Student Clearinghouse - Transcript Processing/ Degree & Enrollment Process verifications of degree and/or enrollment requested electronically by the National Student Clearinghouse. Completion of these requests must be done within one day period to keep the University in compliance with federal regulations related enrollment and financial aid. Processing of Transcripts Following established department guidelines, process transcript orders in a timely manner and deliver to designated recipients. These requests may be from current or former CPP students or from CPP academic departments. These requests may be submitted through the National Student Clearinghouse portal, via US mail, or in-person. Responsible for processing transcripts involving non-PeopleSoft student records such as collaborating with the Student Records Analyst to update records from Banner and Permanent Record Cards. Front Counter As needed, particularly during peak registration periods and document submission deadlines, provide assistance to the Front Counter Unit in processing student registration and withdrawals, and other requests that can be processed at the counter in the presence of the customer. Assist in other duties that are assigned to the Front Counter staff as needed, including maintenance of the professional yet student-friendly atmosphere in the lobby; responsible for ensuring that office computers located in the lobby are ready for public use at the beginning of the workday and shut down at the end of the business day. Hours will include evening hours on a rotating basis. Assist to train Student Assistant and coverage. Compliance with Student Record Rention and Disposal Schedule and FERPA Provide assistance in the identification of student enrollment documents that need to be disposed in accordance with CSU Document Retention Schedule. This requires knowledge of the various types of documents and their schedule for disposal. In accordance with the Family Educational Right and Privacy Act, permit access, release, transfer or communicate information of student records that bear personally identifiable information, orally or in writing, or by electronic means, or by any other means to any other party. Assist in Improving Services Based on feedback received from internal and external customers, responsible for communicating matters of concern that relate to enrollment services to the Registrar or Associate Registrar with the goal of assisting in improving services provided to the campus community and general public. QUALIFICATIONS High School diploma or its equivalent AND five (5) years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation and spelling; expertise in using office software packages, technology, and system. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. PREFERRED EXPERIENCE Experience with PeopleSoft. Understanding of complex computer software processing principles. Proficiency with software packages such as Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook, etc. Ability to quickly learn new office support technology systems and software packages. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Thorough knowledge of University policy and procedures. Ability to apply, interpret and communicate knowledge of a variety of complex university policies and procedures to University personnel and the public. Ability to determine methods to achieve programmatic goals. Ability to handle multiple work priorities. Ability to work independently, use independent judgment, set individual deadlines and complete projects accordingly Strong organizational skills. - Excellent interpersonal and communication skills. Ability to establish and maintain cooperative working relationships within and outside the work group. Ability to set deadlines and complete projects accordingly. Ability to understand problems from a broad perspective and anticipate impact. Ability to build campus relationships to expedite work and projects. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $3,681 and maximum $6,034 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description RECREATION SPECIALIST (Job Code 9327) Hours: 5 to 25 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites Plans, develops and provides recreation program work and/or researches excursion sites communicates status of activities and services to appropriate personnel Supervise participants and volunteers during programs/activities Assists in ordering supplies and materials for projects and activities Assists in reserving needed program rooms, facilities and equipment Assists in training, staff development, orientation, guidance and supervision to assigned recreation assistant staff; provides input to performance evaluations Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters and other materials Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed Interact and communicate effectively with children, parents, caregivers, volunteers and City staff Other duties as assigned Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully Maintains, enhances and provides content for social media pages on Facebook, Instagram and NextDoor Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of special event supply purchases Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center and facility rentals Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assist the Public Art Coordinator with cataloging, public outreach, data collection and working directly with artists Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails and registering participants for programs/services Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services Assist with program/service and partnership development through research, benchmarking and brainstorm sessions with staff Assist with data collection and analysis Assist with outreach information development and other written materials/brochures Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails and registering participants for programs/services as needed Assist Therapeutic Recreation programs and activities WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS High School Diploma or GED Possess a valid CA Class C driver's license and a safe driving record Bilingual in Spanish, Mandarin or Farsi Willingness to obtain First Aid/CPR Certification (paid training) College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration or a closely related field Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Experience interacting with the public Ability to follow oral and written instructions Experience with staff/volunteer supervision or support Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description RECREATION SPECIALIST (Job Code 9327) Hours: 5 to 25 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites Plans, develops and provides recreation program work and/or researches excursion sites communicates status of activities and services to appropriate personnel Supervise participants and volunteers during programs/activities Assists in ordering supplies and materials for projects and activities Assists in reserving needed program rooms, facilities and equipment Assists in training, staff development, orientation, guidance and supervision to assigned recreation assistant staff; provides input to performance evaluations Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters and other materials Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed Interact and communicate effectively with children, parents, caregivers, volunteers and City staff Other duties as assigned Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully Maintains, enhances and provides content for social media pages on Facebook, Instagram and NextDoor Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of special event supply purchases Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center and facility rentals Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assist the Public Art Coordinator with cataloging, public outreach, data collection and working directly with artists Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails and registering participants for programs/services Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services Assist with program/service and partnership development through research, benchmarking and brainstorm sessions with staff Assist with data collection and analysis Assist with outreach information development and other written materials/brochures Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails and registering participants for programs/services as needed Assist Therapeutic Recreation programs and activities WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population) identified above Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS High School Diploma or GED Possess a valid CA Class C driver's license and a safe driving record Bilingual in Spanish, Mandarin or Farsi Willingness to obtain First Aid/CPR Certification (paid training) College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration or a closely related field Experience working directly with the public in a recreation or education setting Experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) Experience interacting with the public Ability to follow oral and written instructions Experience with staff/volunteer supervision or support Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
CITY OF CHANDLER, ARIZONA
Chandler, AZ, United States
Job Announcement The City of Chandler Police Department is currently seeking qualified individuals interested in joining our team as a Police Records Clerk. This is a full-time, non-exempt position with benefits. The Police Records Division is open 24 hours a day, 365 days a year. The Police Records Clerks are required to work various schedules which include days, swings, nights, weekends and holidays. The position is regular full-time, subject to a six (6) month probationary period. Once off of probation, schedules are determined two (2) times per year, each for six (6) months in duration. Why work for Chandler? Diverse and inclusive environment Up to 8 hours paid time off annually to volunteer in the community Dress code is business casual, with jeans on Fridays 3 medical plans to choose from along with dental and vision coverage Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual 12 paid holidays per year, plus Winter Break at the end of the year Become part of the Arizona State Retirement System with a 100% city contribution match City contributions of 1% gross wages per pay period to deferred compensation Robust Employee Wellness program with $350 incentive Professional development opportunities Tuition reimbursement up to $5,250 annually, $3,200 for part time employees Free Tumbleweed Recreation Center membership Flexible schedule/remote work options (when available) Who we are The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is to provide a safe community where people can live, work, and thrive. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community. Who we are looking for Our ideal candidate will have a passion for customer service, teamwork, and collaboration. We are looking for an individual who enjoys working in a fast-paced environment; and, the successful candidate must be able to do the following: Greet customers entering the lobby and respond to inquiries Use Law Enforcement programs and systems to enter data and update information Fulfill public record requests Train to be able to perform the full scope of duties of a Police Records Representative To view the complete job description, please click here . Minimum qualifications Must possess a High School or GED equivalency. Must have 1-year of previous experience working in a fast-paced environment where customer service, data entry, and clerical work were required; or Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Must be able to obtain a Level A Terminal Operator Certification from the Department of Public Safety within 6 months of hire. Desired qualifications Candidates who are bilingual in English and Spanish are preferred. Supervision Work is performed under the supervision of a division supervisor or manager. This position does not supervise others. Application Process NeoGov Application Computer based skills test Preliminary Background Questionnaire Submittal & Review Oral Board Interview Background Interview Interview with Chief of Police This is a full-time, non-exempt position with benefits, with a varied work schedule. A register of qualified candidates will be active for 4 months should another position become available. The City of Chandler will conduct a pre-employment background check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment. Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation. Closing Date/Time: 5/4/2024 11:59 PM Arizona
Apr 30, 2024
Full Time
Job Announcement The City of Chandler Police Department is currently seeking qualified individuals interested in joining our team as a Police Records Clerk. This is a full-time, non-exempt position with benefits. The Police Records Division is open 24 hours a day, 365 days a year. The Police Records Clerks are required to work various schedules which include days, swings, nights, weekends and holidays. The position is regular full-time, subject to a six (6) month probationary period. Once off of probation, schedules are determined two (2) times per year, each for six (6) months in duration. Why work for Chandler? Diverse and inclusive environment Up to 8 hours paid time off annually to volunteer in the community Dress code is business casual, with jeans on Fridays 3 medical plans to choose from along with dental and vision coverage Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual 12 paid holidays per year, plus Winter Break at the end of the year Become part of the Arizona State Retirement System with a 100% city contribution match City contributions of 1% gross wages per pay period to deferred compensation Robust Employee Wellness program with $350 incentive Professional development opportunities Tuition reimbursement up to $5,250 annually, $3,200 for part time employees Free Tumbleweed Recreation Center membership Flexible schedule/remote work options (when available) Who we are The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is to provide a safe community where people can live, work, and thrive. We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community. Who we are looking for Our ideal candidate will have a passion for customer service, teamwork, and collaboration. We are looking for an individual who enjoys working in a fast-paced environment; and, the successful candidate must be able to do the following: Greet customers entering the lobby and respond to inquiries Use Law Enforcement programs and systems to enter data and update information Fulfill public record requests Train to be able to perform the full scope of duties of a Police Records Representative To view the complete job description, please click here . Minimum qualifications Must possess a High School or GED equivalency. Must have 1-year of previous experience working in a fast-paced environment where customer service, data entry, and clerical work were required; or Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Must be able to obtain a Level A Terminal Operator Certification from the Department of Public Safety within 6 months of hire. Desired qualifications Candidates who are bilingual in English and Spanish are preferred. Supervision Work is performed under the supervision of a division supervisor or manager. This position does not supervise others. Application Process NeoGov Application Computer based skills test Preliminary Background Questionnaire Submittal & Review Oral Board Interview Background Interview Interview with Chief of Police This is a full-time, non-exempt position with benefits, with a varied work schedule. A register of qualified candidates will be active for 4 months should another position become available. The City of Chandler will conduct a pre-employment background check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment. Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation. Closing Date/Time: 5/4/2024 11:59 PM Arizona
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, of the Production Administrator, the Productions Hospitality Crew Lead assists with the Artist's / Renter's backstage experience at The Soraya. The incumbent plays a key role in cultivating an excellent hospitality experience for visiting artists, guests and renters at The Soraya; may lead a small group of Hospitality Crew members before, during and after an event to ensure all hospitality goals are accomplished; and may substitute/fill in for Artist Hospitality Liaison as needed. Sets up and maintains catered events/hospitality according to Artist's/Rental Client needs, observing all dietary restrictions and allergy considerations; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized, all while maintaining excellent customer service for Artist's/Rental clients and their guests. Breaks down/ cleans up catered events/hospitality according to Artist's/Rental Client needs; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized including washing dishes, breaking down tables, etc. Assists guest with finding their seats; offers directional or way-finding for guests from parking areas to theater venues and/or to various areas within the theater; sets out informational and/or directional signage, lobby tables, chairs, and/or benches; provides emergency instruction in the case of fire or earthquake to guest throughout the theater; demonstrates adherence to dress code when working events. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3cysGfP Qualifications High school diploma or equivalent and one (1) year of full-time experience working in a fast-paced hospitality environment for a theater, hotel, restaurant, large assembly venue, or similar facility; two (2) years of Catering/ Food Service and Customer service experience preferred. CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVERS LICENCE. Knowledge, Skills, & Abilities Thorough knowledge of applicable procedures and regulations related to hospitality industry. Knowledge of proper food handling, sanitation, and safety in the work place. Working knowledge of Microsoft Office Suite, EventPro and Jolt. Demonstrated experience and/or skills in leading a group of staff on a task or goal. Demonstrated good customer service and public relation skills, with the ability to work in a fast-paced environment, under pressure of deadlines and with a wide variety or personalities in the execution of events. Knowledge of proper food handling, sanitation and safety in the work place preferred. Displays a professional and personable attitude towards touring and venue personnel as well as any guest to the venue. Ability to lift 60 lbs. Pay, Benefits, & Work Schedule Classification: 8820 - Community Service Specialist The anticipated HIRING RATE is $20.45 per hour. The salary range for this classification is: $20.84 -$32.72 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2021 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jun 25 2021 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, of the Production Administrator, the Productions Hospitality Crew Lead assists with the Artist's / Renter's backstage experience at The Soraya. The incumbent plays a key role in cultivating an excellent hospitality experience for visiting artists, guests and renters at The Soraya; may lead a small group of Hospitality Crew members before, during and after an event to ensure all hospitality goals are accomplished; and may substitute/fill in for Artist Hospitality Liaison as needed. Sets up and maintains catered events/hospitality according to Artist's/Rental Client needs, observing all dietary restrictions and allergy considerations; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized, all while maintaining excellent customer service for Artist's/Rental clients and their guests. Breaks down/ cleans up catered events/hospitality according to Artist's/Rental Client needs; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized including washing dishes, breaking down tables, etc. Assists guest with finding their seats; offers directional or way-finding for guests from parking areas to theater venues and/or to various areas within the theater; sets out informational and/or directional signage, lobby tables, chairs, and/or benches; provides emergency instruction in the case of fire or earthquake to guest throughout the theater; demonstrates adherence to dress code when working events. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3cysGfP Qualifications High school diploma or equivalent and one (1) year of full-time experience working in a fast-paced hospitality environment for a theater, hotel, restaurant, large assembly venue, or similar facility; two (2) years of Catering/ Food Service and Customer service experience preferred. CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVERS LICENCE. Knowledge, Skills, & Abilities Thorough knowledge of applicable procedures and regulations related to hospitality industry. Knowledge of proper food handling, sanitation, and safety in the work place. Working knowledge of Microsoft Office Suite, EventPro and Jolt. Demonstrated experience and/or skills in leading a group of staff on a task or goal. Demonstrated good customer service and public relation skills, with the ability to work in a fast-paced environment, under pressure of deadlines and with a wide variety or personalities in the execution of events. Knowledge of proper food handling, sanitation and safety in the work place preferred. Displays a professional and personable attitude towards touring and venue personnel as well as any guest to the venue. Ability to lift 60 lbs. Pay, Benefits, & Work Schedule Classification: 8820 - Community Service Specialist The anticipated HIRING RATE is $20.45 per hour. The salary range for this classification is: $20.84 -$32.72 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2021 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jun 25 2021 Pacific Daylight Time Applications close: Closing Date/Time:
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Are you looking for an opportunity to make a positive difference for an entire workforce? If so, the Human Resources Branch is seeking a talented individual to lead the training team. Under the general direction of the Staff Services Manager II, in the Human Resources Branch (HRB), the Staff Services Manager I (SSM I) will oversee the Training Services Unit. The SSM I will be responsible for the supervision of staff, development and Implementation of training, policy development and the Learning Management System. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429407 Position #(s): 401-107-4800-002 Working Title: Telework Option - Hybrid - Training Services Manager Classification: STAFF SERVICES MANAGER I $6,760.00 - $8,398.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) All interested candidates must submit a Statement of Qualifications (SOQ) answering the below questions. The SOQ must be typed, titled “Statement of Qualifications”, and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length and must not be smaller than 12 point font. Please describe your experience in designing, delivering, and evaluating training programs. Include an example of your success in keeping the training relevant to current organizational needs.Provide an example of when you utilized critical thinking skills to lead a work-related project or assignment and made a recommendation for an organization. Provide a specific example of the project or assignment, the recommendation, and the outcome.Describe how your education, training, experience, and skills best qualify you for the position. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/17/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 429407 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 429407 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience developing and providing training services at an organizational level, including knowledge and experience implementing and maintaining Learning Management Systems. Knowledge of adult learning principles and instructional design models. Excellent oral and written communication skills. Excellent presentation and facilitation skills. Ability to provide high level of customer service. Ability to coach, train and develop others. Ability to effectively manage multiple priorities and competing deadlines. Ability to collect, track and report data. Excellent interpersonal skills. Excellent organizational and analytical skills. Knowledge of Microsoft Office Suite. Ability to work in a fast-paced environment and adapt to changing priorities and needs. Ability to take initiative, pro-actively develop solutions, and make sound decisions. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 429407 (000) - hiringl@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - medical.management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam on line at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/17/2024
Apr 27, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Are you looking for an opportunity to make a positive difference for an entire workforce? If so, the Human Resources Branch is seeking a talented individual to lead the training team. Under the general direction of the Staff Services Manager II, in the Human Resources Branch (HRB), the Staff Services Manager I (SSM I) will oversee the Training Services Unit. The SSM I will be responsible for the supervision of staff, development and Implementation of training, policy development and the Learning Management System. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429407 Position #(s): 401-107-4800-002 Working Title: Telework Option - Hybrid - Training Services Manager Classification: STAFF SERVICES MANAGER I $6,760.00 - $8,398.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) All interested candidates must submit a Statement of Qualifications (SOQ) answering the below questions. The SOQ must be typed, titled “Statement of Qualifications”, and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length and must not be smaller than 12 point font. Please describe your experience in designing, delivering, and evaluating training programs. Include an example of your success in keeping the training relevant to current organizational needs.Provide an example of when you utilized critical thinking skills to lead a work-related project or assignment and made a recommendation for an organization. Provide a specific example of the project or assignment, the recommendation, and the outcome.Describe how your education, training, experience, and skills best qualify you for the position. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/17/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 429407 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 429407 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience developing and providing training services at an organizational level, including knowledge and experience implementing and maintaining Learning Management Systems. Knowledge of adult learning principles and instructional design models. Excellent oral and written communication skills. Excellent presentation and facilitation skills. Ability to provide high level of customer service. Ability to coach, train and develop others. Ability to effectively manage multiple priorities and competing deadlines. Ability to collect, track and report data. Excellent interpersonal skills. Excellent organizational and analytical skills. Knowledge of Microsoft Office Suite. Ability to work in a fast-paced environment and adapt to changing priorities and needs. Ability to take initiative, pro-actively develop solutions, and make sound decisions. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 429407 (000) - hiringl@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - medical.management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam on line at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/17/2024
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position requires the employee to report to their headquarter designation five (5) days a week. Headquarter location will be designated on the selected candidate’s primary residence location. This is subject to change if HCD’s criteria is met. Under the direction of a Codes and Standards Administrator (CSA) I, the incumbent assists, plans, organizes, monitor, and supervises the day-to-day and long-term activities of the Southern Area Office (SAO) Program Technicians and has responsibility for all technical functions related to the accounting of fees received for Manufactured Housing, Mobilehome Parks, Factory Built Housing, Mobilehome and Special Occupancy Parks, Employee Housing Programs, Commercial Modulars, Engineering and Plan Check. The position requires an expert level of program technical knowledge that pertains to program laws and regulations, and the Codes and Standards Automated System (CASAS) database, and to personally perform work on the most sensitive and complex technical program work and interact effectively with external and internal customers. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. SUPERVISING PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428099 Position #(s): 401-830-9925-901 Working Title: Southern Area Field Office PT Supervisor Classification: SUPERVISING PROGRAM TECHNICIAN II $4,124.00 - $5,167.00 # of Positions: Multiple Work Location: Riverside County Telework: In Office Job Type: 12 Month Limited Term - Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/6/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 428099 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 428099 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: High degree of dependability and reliability Customer service experience Supervisory or Management experience Ability to learn quickly and retain knowledge Ability to communicate well with others, both verbally and in writing, with proper punctuation and grammar Experience handling difficult customers Problem-solving skills Ability to interpret laws, regulations, policies and procedures Experienced with technology/computers - Office Suite, database programs, Outlook, and iPhone Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 428099 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/6/2024
Apr 23, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position requires the employee to report to their headquarter designation five (5) days a week. Headquarter location will be designated on the selected candidate’s primary residence location. This is subject to change if HCD’s criteria is met. Under the direction of a Codes and Standards Administrator (CSA) I, the incumbent assists, plans, organizes, monitor, and supervises the day-to-day and long-term activities of the Southern Area Office (SAO) Program Technicians and has responsibility for all technical functions related to the accounting of fees received for Manufactured Housing, Mobilehome Parks, Factory Built Housing, Mobilehome and Special Occupancy Parks, Employee Housing Programs, Commercial Modulars, Engineering and Plan Check. The position requires an expert level of program technical knowledge that pertains to program laws and regulations, and the Codes and Standards Automated System (CASAS) database, and to personally perform work on the most sensitive and complex technical program work and interact effectively with external and internal customers. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. SUPERVISING PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428099 Position #(s): 401-830-9925-901 Working Title: Southern Area Field Office PT Supervisor Classification: SUPERVISING PROGRAM TECHNICIAN II $4,124.00 - $5,167.00 # of Positions: Multiple Work Location: Riverside County Telework: In Office Job Type: 12 Month Limited Term - Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/6/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 428099 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 428099 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: High degree of dependability and reliability Customer service experience Supervisory or Management experience Ability to learn quickly and retain knowledge Ability to communicate well with others, both verbally and in writing, with proper punctuation and grammar Experience handling difficult customers Problem-solving skills Ability to interpret laws, regulations, policies and procedures Experienced with technology/computers - Office Suite, database programs, Outlook, and iPhone Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC 428099 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/6/2024
City of Sacramento, CA
Sacramento, California, United States
THE POSITION NON-CAREER PART TIME/SEASONAL Employment dates for this position are from May to August 2024 DEFINITION Under immediate supervision, assist staff with delivering recreation programs and activities; perform cleaning and light maintenance of recreational equipment and facilities such as, the dining hall, restrooms, and common areas; provide customer service for guests; and, process sales transactions at the camp store. DISTINGUISHING CHARACTERISTICS Employees in this classification are non-career. Incumbents can work up to 1040 hours per year. SUPERVISION RECEIVED AND EXERCISED Immediate supervision is provided by a higher-level position. Camp Aides do not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Greet camp participants. Assist with the delivery of programs and events for camp participants. Interact positively with elementary aged youth, adolescents, and adults. Set up, serve food, and wash dishes. Perform minor repairs to cabins, facilities, and grounds. Perform light maintenance of camp including cleaning and maintaining common areas, equipment, restrooms, facilities, camp store, camp grounds, and dining hall. Operate custodial equipment, such as brooms, mops, vacuum cleaners, etc. Operate cash register, collect, and count money. Maintain camp store inventory. Learn and follow routines required by camp schedule to meet the needs of the kitchen, dining hall, camp store, camp lobby, and other camp operations. Follow all staff policies and procedures. Respond to public inquiries in a professional manner; provide information within the area of assignment. QUALIFICATIONS Knowledge of: Principles of customer service. Ability to: Assist with and participate in recreational activities and programs. Establish and maintain effective working relationships with employees and camp participants. Operate custodial equipment. Basic mathematical principles. Understand and carry out oral and written instructions. Read and speak the English language at a level necessary for efficient job performance. EDUCATION AND EXPERIENCE Education: None required. Experience: No experience required. SPECIAL QUALIFICATION S Age: Must be at least 16 years old by time of appointment. All students under the age of 18 must have a work permit prior to first day of work. Assessments: If considered for appointment, candidates must: Pass a physical exam and a criminal background check. Pass a tuberculosis screening test. Training: Successful candidates must participate in a mandatory staff training that is typically conducted in late May or early June of each year. Transportation: Successful candidates must provide their own transportation to the Camp Sacramento site. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The conditions herein are typically required of an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Requirements Work duties require the ability to exert physical effort, typically involving walking, bending, stooping, and standing for extended periods of time on hard surfaces; and, lifting and carrying materials and objects weighing up to 50 pounds. Environmental Conditions Employees must be able to work outside in various types of weather, terrains, and elevations; exposed to cold weather conditions. Working Conditions Camp Sacramento is situated in the Eldorado National Forest located in Twin Bridges, California. Employees are required to reside at Camp Sacramento May to August, with the possibility to extend through September. Employees in this position are required to work weekend and night shifts. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application or emailed to employment@cityofsacramento.org . If submitting via email , please include your name and Job # 009045-24-YPCE on your documents. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Hiring Interview: Those candidates determined to be the MOST QUALIFIED will be invited to participate in an interview process coordinated by the hiring department. There will be no eligible list established , as positions will be seasonal and/or part-time. A hiring interview is not guaranteed. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 This position does not have Benefits. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Closing Date/Time: 7/31/2024 11:59 PM Pacific
Mar 07, 2024
Part Time
THE POSITION NON-CAREER PART TIME/SEASONAL Employment dates for this position are from May to August 2024 DEFINITION Under immediate supervision, assist staff with delivering recreation programs and activities; perform cleaning and light maintenance of recreational equipment and facilities such as, the dining hall, restrooms, and common areas; provide customer service for guests; and, process sales transactions at the camp store. DISTINGUISHING CHARACTERISTICS Employees in this classification are non-career. Incumbents can work up to 1040 hours per year. SUPERVISION RECEIVED AND EXERCISED Immediate supervision is provided by a higher-level position. Camp Aides do not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Greet camp participants. Assist with the delivery of programs and events for camp participants. Interact positively with elementary aged youth, adolescents, and adults. Set up, serve food, and wash dishes. Perform minor repairs to cabins, facilities, and grounds. Perform light maintenance of camp including cleaning and maintaining common areas, equipment, restrooms, facilities, camp store, camp grounds, and dining hall. Operate custodial equipment, such as brooms, mops, vacuum cleaners, etc. Operate cash register, collect, and count money. Maintain camp store inventory. Learn and follow routines required by camp schedule to meet the needs of the kitchen, dining hall, camp store, camp lobby, and other camp operations. Follow all staff policies and procedures. Respond to public inquiries in a professional manner; provide information within the area of assignment. QUALIFICATIONS Knowledge of: Principles of customer service. Ability to: Assist with and participate in recreational activities and programs. Establish and maintain effective working relationships with employees and camp participants. Operate custodial equipment. Basic mathematical principles. Understand and carry out oral and written instructions. Read and speak the English language at a level necessary for efficient job performance. EDUCATION AND EXPERIENCE Education: None required. Experience: No experience required. SPECIAL QUALIFICATION S Age: Must be at least 16 years old by time of appointment. All students under the age of 18 must have a work permit prior to first day of work. Assessments: If considered for appointment, candidates must: Pass a physical exam and a criminal background check. Pass a tuberculosis screening test. Training: Successful candidates must participate in a mandatory staff training that is typically conducted in late May or early June of each year. Transportation: Successful candidates must provide their own transportation to the Camp Sacramento site. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The conditions herein are typically required of an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Requirements Work duties require the ability to exert physical effort, typically involving walking, bending, stooping, and standing for extended periods of time on hard surfaces; and, lifting and carrying materials and objects weighing up to 50 pounds. Environmental Conditions Employees must be able to work outside in various types of weather, terrains, and elevations; exposed to cold weather conditions. Working Conditions Camp Sacramento is situated in the Eldorado National Forest located in Twin Bridges, California. Employees are required to reside at Camp Sacramento May to August, with the possibility to extend through September. Employees in this position are required to work weekend and night shifts. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application or emailed to employment@cityofsacramento.org . If submitting via email , please include your name and Job # 009045-24-YPCE on your documents. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Hiring Interview: Those candidates determined to be the MOST QUALIFIED will be invited to participate in an interview process coordinated by the hiring department. There will be no eligible list established , as positions will be seasonal and/or part-time. A hiring interview is not guaranteed. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan /fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 This position does not have Benefits. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Closing Date/Time: 7/31/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Police Dispatcher is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch and Communications Manager or the watch commander, the Police Dispatcher will perform a variety of specialized support duties within the Police Communication Center. Support duties may include: communication’s dispatching and public counter duties; providing clerical, records and technical support services including operating a centralized computer-aided dispatch (CAD), 9-1-1 and other non-emergency phones, and monitoring campus alarms. The Police Dispatcher is responsible for maintaining effective and accurate communications between campus law enforcement, the public and other allied agencies. The Police Dispatcher I records and dispatches routine and emergency information promptly, clearly and accurately. Regular use of judgment and discretion is necessary to set priorities, assess the importance of information and react quickly and effectively. The Police Dispatcher will perform a variety of specialized support duties within the Police Communications Center. The Police Dispatcher is required to work rotating shifts which includes nights, weekends and holidays. Overtime maybe required. 2024-2025 UPD Hiring Drive $5,000 Signing Bonus, inquire for details email Debra Aguilar at debbie.aguilar@sjsu.edu Key Responsibilities Receives emergency and routine requests for services from the campus community and from various electronic communications equipment, i.e., enhanced 911 and other telephone lines, radio transmissions, video display terminals, alarm enunciators, and in-person contacts from citizens in the University Police Department (UPD) lobby Elicits and records pertinent and accurate information, and uses judgment and discretion to rapidly assess the nature and priority of information and the necessary response Operates UPD and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies Identifies locations where assistance is needed, makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment, and coordinates interagency communications with surrounding jurisdictions Responsible for accurate data entry into the computer aided dispatch system. Operates police radio and data systems for the purposes of dispatching and communicating with police and other public safety resources Enters and retrieves data for police reports, activity logs and criminal information. Utilizes automated dispatch and law enforcement systems and databases to enter, research, and retrieve information Provides support to other public safety and community service functions including parking and building access services Utilizes dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports Knowledge, Skills & Abilities Ability to effectively communicate (read, write, spell and speak in clear, concise English) via telephone, radio and in person Ability to learn correct telephone answering techniques; 9-1-1, emergency, non-emergency, business and allied agencies Skilled in reading and interpreting maps Ability to accurately identify where assistance is requested Skilled in using various video display terminals Knowledge or ability to learn police emergency procedures, radio codes and phonetic alphabet Ability to operate and accurately enter data into the computer aided dispatch system (CAD) while simultaneously receiving information by phone or radio Ability to handle multiple priorities and organize workload Ability to dispatch officers to routine and critical incidents Ability to accurately enter data, research and retrieve information from automated dispatch and law enforcement databases Ability to independently analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Ability to communicate clearly and distinctly using radio and telephone equipment Ability to maintain composure and work accurately in emergency situations Ability to achieve the P.O.S.T Dispatcher certificate prior to completion of the probationary period Ability to work in a confined area wearing a headset which restricts movement about the work area Ability to work as assigned, on schedules that may include weekends, holidays and non-traditional work hours; and a willingness to work overtime as required Ability to work in a highly structured environment where all communications are recorded or documented and reviewed as public record Ability to type at a net rate of 30 wpm on a computer keyboard Ability to maintain appropriate documentation of previous events, details and conversations Ability to monitor security and fire alarm systems Ability to perform with a high standard of customer service, professional conduct, and civic responsibility Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or equivalent One year of experience using a switchboard and a two-way radio communication system in a law enforcement or comparable agency within the last ten years, or general telephone operator, transportation dispatcher, or military experience Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course is required Passing score on CritiCall Practical Dispatch Test (to be completed before moving to background phase) Preferred Qualifications Bachelor’s Degree Previous experience with law enforcement or security dispatching Bilingual background with fluency in Spanish or Vietnamese Possession of a current P.O.S.T. Basic Dispatch certificate One year minimum customer service experience in a high pace/busy setting involving multitasking skills Compensation Classification: Police Dispatcher I Anticipated Hiring Range: $5,290/month - $5,346/month CSU Salary Range: $3,338/month - $5,994/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Certificates All applicants must apply within the specified application period: January 18, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 18 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary The Police Dispatcher is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch and Communications Manager or the watch commander, the Police Dispatcher will perform a variety of specialized support duties within the Police Communication Center. Support duties may include: communication’s dispatching and public counter duties; providing clerical, records and technical support services including operating a centralized computer-aided dispatch (CAD), 9-1-1 and other non-emergency phones, and monitoring campus alarms. The Police Dispatcher is responsible for maintaining effective and accurate communications between campus law enforcement, the public and other allied agencies. The Police Dispatcher I records and dispatches routine and emergency information promptly, clearly and accurately. Regular use of judgment and discretion is necessary to set priorities, assess the importance of information and react quickly and effectively. The Police Dispatcher will perform a variety of specialized support duties within the Police Communications Center. The Police Dispatcher is required to work rotating shifts which includes nights, weekends and holidays. Overtime maybe required. 2024-2025 UPD Hiring Drive $5,000 Signing Bonus, inquire for details email Debra Aguilar at debbie.aguilar@sjsu.edu Key Responsibilities Receives emergency and routine requests for services from the campus community and from various electronic communications equipment, i.e., enhanced 911 and other telephone lines, radio transmissions, video display terminals, alarm enunciators, and in-person contacts from citizens in the University Police Department (UPD) lobby Elicits and records pertinent and accurate information, and uses judgment and discretion to rapidly assess the nature and priority of information and the necessary response Operates UPD and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies Identifies locations where assistance is needed, makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment, and coordinates interagency communications with surrounding jurisdictions Responsible for accurate data entry into the computer aided dispatch system. Operates police radio and data systems for the purposes of dispatching and communicating with police and other public safety resources Enters and retrieves data for police reports, activity logs and criminal information. Utilizes automated dispatch and law enforcement systems and databases to enter, research, and retrieve information Provides support to other public safety and community service functions including parking and building access services Utilizes dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports Knowledge, Skills & Abilities Ability to effectively communicate (read, write, spell and speak in clear, concise English) via telephone, radio and in person Ability to learn correct telephone answering techniques; 9-1-1, emergency, non-emergency, business and allied agencies Skilled in reading and interpreting maps Ability to accurately identify where assistance is requested Skilled in using various video display terminals Knowledge or ability to learn police emergency procedures, radio codes and phonetic alphabet Ability to operate and accurately enter data into the computer aided dispatch system (CAD) while simultaneously receiving information by phone or radio Ability to handle multiple priorities and organize workload Ability to dispatch officers to routine and critical incidents Ability to accurately enter data, research and retrieve information from automated dispatch and law enforcement databases Ability to independently analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Ability to communicate clearly and distinctly using radio and telephone equipment Ability to maintain composure and work accurately in emergency situations Ability to achieve the P.O.S.T Dispatcher certificate prior to completion of the probationary period Ability to work in a confined area wearing a headset which restricts movement about the work area Ability to work as assigned, on schedules that may include weekends, holidays and non-traditional work hours; and a willingness to work overtime as required Ability to work in a highly structured environment where all communications are recorded or documented and reviewed as public record Ability to type at a net rate of 30 wpm on a computer keyboard Ability to maintain appropriate documentation of previous events, details and conversations Ability to monitor security and fire alarm systems Ability to perform with a high standard of customer service, professional conduct, and civic responsibility Ability to communicate with constituents in a professional and respectful manner Required Qualifications High School Diploma or equivalent One year of experience using a switchboard and a two-way radio communication system in a law enforcement or comparable agency within the last ten years, or general telephone operator, transportation dispatcher, or military experience Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course is required Passing score on CritiCall Practical Dispatch Test (to be completed before moving to background phase) Preferred Qualifications Bachelor’s Degree Previous experience with law enforcement or security dispatching Bilingual background with fluency in Spanish or Vietnamese Possession of a current P.O.S.T. Basic Dispatch certificate One year minimum customer service experience in a high pace/busy setting involving multitasking skills Compensation Classification: Police Dispatcher I Anticipated Hiring Range: $5,290/month - $5,346/month CSU Salary Range: $3,338/month - $5,994/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest Certificates All applicants must apply within the specified application period: January 18, 2024 through February 4, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 18 2024 Pacific Standard Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under general supervision, incumbent cleans and cares for classrooms, offices, laboratories, restrooms, common areas (hallways, lobbies) and athletic facilities (including locker rooms) in support of the academic mission; cleans and cares for individual student rooms, offices, study rooms, hallways, restrooms (including showers), trash areas, stairways, elevators and lobby areas in support of residential life. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Work hours are Monday - Thursday 6:00 p.m. - 2:30 a.m. and Friday 4:30 p.m. - 1:00 a.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure and human resources at San Diego State University. SDSU Facilities Services (FS) is a customer-service based organization providing facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the academic and research mission of the university. Facilities Services employs approximately 250 employees and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services, click here . Education and Experience Prior experience not required. Key Qualifications A working knowledge of the common methods, practices, equipment, and materials used in custodial work; general knowledge of cleaning chemicals and methods of use. Ability to make repairs to equipment to ensure good operating order. Prior experience in custodial services, maintenance services, or similar environment within the previous three years is preferred. Prior experience using custodial floor equipment (ride on Zambonis or walk - behind floor machines, carpet extractors, buffers, floor sweepers and restroom equipment) within the previous two years is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $4,715 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 8, 2024. To receive full consideration, apply by April 7, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Position Summary Under general supervision, incumbent cleans and cares for classrooms, offices, laboratories, restrooms, common areas (hallways, lobbies) and athletic facilities (including locker rooms) in support of the academic mission; cleans and cares for individual student rooms, offices, study rooms, hallways, restrooms (including showers), trash areas, stairways, elevators and lobby areas in support of residential life. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Work hours are Monday - Thursday 6:00 p.m. - 2:30 a.m. and Friday 4:30 p.m. - 1:00 a.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure and human resources at San Diego State University. SDSU Facilities Services (FS) is a customer-service based organization providing facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the academic and research mission of the university. Facilities Services employs approximately 250 employees and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services, click here . Education and Experience Prior experience not required. Key Qualifications A working knowledge of the common methods, practices, equipment, and materials used in custodial work; general knowledge of cleaning chemicals and methods of use. Ability to make repairs to equipment to ensure good operating order. Prior experience in custodial services, maintenance services, or similar environment within the previous three years is preferred. Prior experience using custodial floor equipment (ride on Zambonis or walk - behind floor machines, carpet extractors, buffers, floor sweepers and restroom equipment) within the previous two years is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $4,715 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 8, 2024. To receive full consideration, apply by April 7, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under the general supervision of the Staff Services Manager I (Manager I) of the State Grants Management (SGM) Branch of the Division of Financial State Assistance (DSFA), the Housing and Community Development Representative (HCDR) II is responsible for all phases of administering the Department of Housing and Community Development’s (Department) complex grant agreements in compliance with state requirements. Staff will independently perform all actions associated with grant management, including file maintenance, program database input, monitoring activities, record keeping and reconciliations with accuracy. The SGM Branch is primarily responsible for the fiscal and contract management of state funded grant programs including monitoring and clearing of standard agreement conditions, processing of fund disbursement requests, monitoring of grantee reporting requirements, maintaining contract files and providing technical assistance to grantees to ensure programmatic and statutory requirements and timelines are met. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429743 Position #(s): 401-263-8962-030 Working Title: Telework Option - Hybrid - Homekey Grant Management Representative Classification: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II $5,967.00 - $7,474.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : 1. Considering this duty statement, please describe any unique qualifications or attributes you have that would contribute to your ability to serve successfully in this position. Please provide details of your professional strengths and soft skills not included on your application or resume. 2. What is a recent example of your ability to work in a fast-paced environment with competing priorities? Please describe your approach to responding to time-sensitive requests and staying organized. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 429743 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 429743 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to interpret & implement policies, procedures, Govt. Codes, & Regulations • Knowledge of affordable housing programs • Experience with monitoring grant programs for compliance and monitoring fund disbursement • Knowledge and practical experience with affordable housing underwriting and loan closing practices and procedures, including documents involved in real property transactions • Ability to effectively work with governmental agencies and private sector organizations • Strong customer service and conflict resolution skills • Strong analytical, communication, and organizational skills • Proficiency with Microsoft Office (Word, Excel, Access) • Ability to work independently and as part of a team • Ability to track, manage, and prioritize assignments and deadlines • Strong Organizational, Writing, and Editing Skills Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit - JC 429743 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/13/2024
Apr 30, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under the general supervision of the Staff Services Manager I (Manager I) of the State Grants Management (SGM) Branch of the Division of Financial State Assistance (DSFA), the Housing and Community Development Representative (HCDR) II is responsible for all phases of administering the Department of Housing and Community Development’s (Department) complex grant agreements in compliance with state requirements. Staff will independently perform all actions associated with grant management, including file maintenance, program database input, monitoring activities, record keeping and reconciliations with accuracy. The SGM Branch is primarily responsible for the fiscal and contract management of state funded grant programs including monitoring and clearing of standard agreement conditions, processing of fund disbursement requests, monitoring of grantee reporting requirements, maintaining contract files and providing technical assistance to grantees to ensure programmatic and statutory requirements and timelines are met. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429743 Position #(s): 401-263-8962-030 Working Title: Telework Option - Hybrid - Homekey Grant Management Representative Classification: HOUSING AND COMMUNITY DEVELOPMENT REPRESENTATIVE II $5,967.00 - $7,474.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : 1. Considering this duty statement, please describe any unique qualifications or attributes you have that would contribute to your ability to serve successfully in this position. Please provide details of your professional strengths and soft skills not included on your application or resume. 2. What is a recent example of your ability to work in a fast-paced environment with competing priorities? Please describe your approach to responding to time-sensitive requests and staying organized. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/13/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 429743 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 429743 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to interpret & implement policies, procedures, Govt. Codes, & Regulations • Knowledge of affordable housing programs • Experience with monitoring grant programs for compliance and monitoring fund disbursement • Knowledge and practical experience with affordable housing underwriting and loan closing practices and procedures, including documents involved in real property transactions • Ability to effectively work with governmental agencies and private sector organizations • Strong customer service and conflict resolution skills • Strong analytical, communication, and organizational skills • Proficiency with Microsoft Office (Word, Excel, Access) • Ability to work independently and as part of a team • Ability to track, manage, and prioritize assignments and deadlines • Strong Organizational, Writing, and Editing Skills Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit - JC 429743 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/13/2024
State of Missouri
Wildwood, Missouri, United States
We respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : stewardship, integrity, collaboration, respect and innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come. This position will be located at Dr. Edmund A. Babler Memorial State Park, 800 Guy Park Drive, Wildwood, Missouri. The candidate will work 37.5 hours a week from 8:30 am to 4:30 pm with a 30 minute unpaid lunch break. They will be required to work Saturdays and Sundays at the park. Days off will be Monday and Tuesday. This is a seasonal park aide position, so you will be working INDOORS at the Visitor Center. Duration of Assignment: Scheduled Work Hours: 8:30am - 4:30pm Wednesday - Sunday for April 1 - October 31 and 8:30am - 4:00pm Saturday & Sunday for November & March ONLY Perform shelter/meeting room/Special Use Area reservations on internet-based program via telephone and in-person Operate retail store (sales via cash register, reconcile cash drawer, organize store, and create signage). Address camping and hiking questions via telephone and in-person Minor cleaning lobby & restroom in the Visitor Center Provide information to visitors in person and on the phone Maintain public brochures & minor inventory To be successful in this position, a candidate will need the following skills: Conscientiousness : Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior. Interpersonal Skills : Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Experience to be Gained: Ability to work a job with diverse duties. Ability to gain knowledge of natural and cultural resources. Ability to create reservations on a computer system, and operate a Cisco phone system. Ability to gain hands on knowledge of park policy and procedures. Ability to gain customer service and retail knowledge.
May 04, 2024
Seasonal
We respect and embrace the experiences, knowledge and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : stewardship, integrity, collaboration, respect and innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come. This position will be located at Dr. Edmund A. Babler Memorial State Park, 800 Guy Park Drive, Wildwood, Missouri. The candidate will work 37.5 hours a week from 8:30 am to 4:30 pm with a 30 minute unpaid lunch break. They will be required to work Saturdays and Sundays at the park. Days off will be Monday and Tuesday. This is a seasonal park aide position, so you will be working INDOORS at the Visitor Center. Duration of Assignment: Scheduled Work Hours: 8:30am - 4:30pm Wednesday - Sunday for April 1 - October 31 and 8:30am - 4:00pm Saturday & Sunday for November & March ONLY Perform shelter/meeting room/Special Use Area reservations on internet-based program via telephone and in-person Operate retail store (sales via cash register, reconcile cash drawer, organize store, and create signage). Address camping and hiking questions via telephone and in-person Minor cleaning lobby & restroom in the Visitor Center Provide information to visitors in person and on the phone Maintain public brochures & minor inventory To be successful in this position, a candidate will need the following skills: Conscientiousness : Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior. Interpersonal Skills : Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Experience to be Gained: Ability to work a job with diverse duties. Ability to gain knowledge of natural and cultural resources. Ability to create reservations on a computer system, and operate a Cisco phone system. Ability to gain hands on knowledge of park policy and procedures. Ability to gain customer service and retail knowledge.
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under general supervision, the Custodian cleans and cares for classrooms, offices, laboratories, restrooms, common areas (hallways, lobbies) and athletic facilities (including locker rooms) in support of the academic mission; cleans and cares for individual student rooms, offices, study rooms, hallways, restrooms (including showers), trash areas, stairways, elevators, and lobby areas in support of residential life. The Custodian also maintains campus facilities and residence hall facilities in a clean and sanitary condition. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 3:30 a.m. to 12:00 p.m., duties include some evening or weekend work but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary SDSU Facilities Services is a customer service-based organization providing facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the academic and research mission of the university. Facilities Services employs over 250 employees (full time and students) and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services click here . Education and Experience Prior experience not required. Licenses and/or Certifications Valid California Driver's License or have the ability to obtain one within 10 days of hire. Key Qualifications A working knowledge of the common methods, practices, equipment, and materials used in custodial work; general knowledge of cleaning chemicals and methods of use is preferred. Ability to make repairs to equipment to ensure good operating order is preferred. Prior experience in custodial services, maintenance services, or similar environment within the previous three years is preferred. Prior experience using custodial floor equipment (ride on Zambonis or walk - behind floor machines, carpet extractors, buffers, floor sweepers and restroom equipment) within the previous two years is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,338 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,338 - $4,490 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on November 14, 2023. To receive full consideration, apply by November 13, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu . Advertised: Oct 31 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under general supervision, the Custodian cleans and cares for classrooms, offices, laboratories, restrooms, common areas (hallways, lobbies) and athletic facilities (including locker rooms) in support of the academic mission; cleans and cares for individual student rooms, offices, study rooms, hallways, restrooms (including showers), trash areas, stairways, elevators, and lobby areas in support of residential life. The Custodian also maintains campus facilities and residence hall facilities in a clean and sanitary condition. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 3:30 a.m. to 12:00 p.m., duties include some evening or weekend work but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary SDSU Facilities Services is a customer service-based organization providing facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the academic and research mission of the university. Facilities Services employs over 250 employees (full time and students) and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services click here . Education and Experience Prior experience not required. Licenses and/or Certifications Valid California Driver's License or have the ability to obtain one within 10 days of hire. Key Qualifications A working knowledge of the common methods, practices, equipment, and materials used in custodial work; general knowledge of cleaning chemicals and methods of use is preferred. Ability to make repairs to equipment to ensure good operating order is preferred. Prior experience in custodial services, maintenance services, or similar environment within the previous three years is preferred. Prior experience using custodial floor equipment (ride on Zambonis or walk - behind floor machines, carpet extractors, buffers, floor sweepers and restroom equipment) within the previous two years is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,338 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,338 - $4,490 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on November 14, 2023. To receive full consideration, apply by November 13, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu . Advertised: Oct 31 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date: March 28, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Mar 23, 2024
Full Time
Definition Priority Application Date: March 28, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
CITY OF OAKLAND, CA
Oakland, California, United States
The Position ***This is an open continuous recruitment*** ***Qualified candidates are encouraged to apply immediately*** The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. About the Oakland Police Department Mission Statement The Oakland Police Department’s mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland. Vision We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality Service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession. Core Values Fairness: We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just. Integrity: Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult. Respect: Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community. Service: Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner Teamwork: Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal. The Oakland Police Department extends a special opportunity to students interested in pursuing a challenging and rewarding career in law enforcement with one of the best police agencies in the State. We are currently recruiting to fill Police Cadet, part-time vacancies. Cadets are assigned and rotated through a variety of divisions to provide exposure to many aspects of law enforcement. Cadet assignments may include, traffic, recruitment and background investigations, training, community policing, youth services, and the identification unit. Experienced Police Officers and civilian supervisors will provide extensive supervision, counseling, training, and evaluation for each Cadet. Cadets may work up to 19.5 hours per week, but individual schedules are dependent on department needs and school schedules. We are looking for someone who: has the ability to act promptly, logically, and decisively; can communicate clearly; is able to read, comprehend and retain information; will maintain a calm and professional demeanor even under stressful situations; has the ability to adapt to changing situations; is able to multi-task; is highly self-motivated; and will display a high level of integrity. What you will typically be responsible for: Memorizing radio and penal codes to be tested every three months Learning to write reports, performing filing, and sending out letters to victims Participating in weekly Physical Training and monthly assessments of physical strength Assisting with Patrol procedures such as preparing the police vehicles and participating in role playing for Police Academy Participating in community events Assisting with weekly Emergency Vehicle Operation Course Assisting the Range department by organizing various equipment and moving ammunitions Assisting the K-9 unit by wearing a protective suit and acting as a decoy Participating in various training opportunities, such as Defensive Tactics, to learn how to protect self Participating in searches for missing person(s), including ride along with Argus (Helicopter) and on foot Assisting with servicing police vehicles such as coordinating car washes, gas fill up, cleaning, and maintenance Participating in interviewing and mentoring new Police Cadets Attending high school and college expos to recruit for Police Cadet Program and/or Police Officers A few reasons why you might love a career as a Police Cadet: The work you do directly impacts the public and City of Oakland residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills There are lots of opportunity for growth within the City of Oakland A few challenges you may face as a Police Cadet: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks Competencies Required: General Physical Ability : Using strength, endurance, flexibility, balance, and coordination Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Establishing Credibility : Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others. Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Customer Focus : Attending to the needs and expectations of customers Handling & Resolving Conflict : Managing interpersonally strained situations Interpersonal Savvy : Considering and responding appropriately to the needs and feelings of others in different situations Leadership : Guiding and encouraging others to accomplish a common goal Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Note : This is a continuous recruitment process; eligible candidates may remain on the eligible list for 2 years. This recruitment is open to all qualified candidates. This position is an at will position, exempt from the provisions of the City of Oakland Civil Service Rules. Minimum Requirements for Application The Police Cadet position is a preparatory position for the Police Officer Trainee. Cadets are strongly encouraged to apply for the Police Officer Trainee position at the conclusion of their Cadet assignment. Applicants must be at least 17.5 years of age at the time of application (and must be between 18 and 20.5 years of age at time of appointment). Applicants must be attending high school or an accredited college or university in good standing with a 2.0 GPA or higher. College students must be enrolled full-time with at least 6 units of college courses that are academic in nature. High school seniors must be registered at or accepted for admittance to an accredited college or university at the time of appointment. License or Certificate / Other Requirements: Applicants are required to obtain a valid California Driver's License by the time of appointment, and maintain the license throughout the tenure of employment. Supplemental Information The Selection Process For this recruitment, all qualified applicants will be invited to take an online multiple-choice test. You’ll have 5 days to complete the test once the link is sent to your email. Please see the tentative exam dates listed below. Candidates will also participate in a departmental oral interview and physical ability test administered by the Oakland Police Department, which will take place at the Police Administration Building Auditorium located at 455 7th Street, Oakland, CA 94607 in the lobby. The oral interview will evaluate oral communication, interpersonal skills, and judgment. Candidates should come prepared with gym clothes and shoes, to participate in the Physical Ability Test (PAT). The PAT test consists of job-related physical tasks performed in an "obstacle course" that must be completed. Visit www.opdjobs.com for additional information and practice workshop dates. A hiring list will be developed by Human Resources Management (HRM). Candidates must pass the written examination in order to be placed on the hiring list for further Oakland Police Department consideration. TENTATIVE EXAM DATES For applications received between 12/16/2023 - 4/5/2024 HRM Online Multiple-Choice Written Exam: 4/11/2024 - 4/15/2024 OPD Oral Interview and Physical Ability Test: 4/27/2024 For applications received between 4/6/2024 - 6/7/2024 HRM Online Multiple-Choice Written Exam: 6/12/2024 - 6/16/2024 OPD Oral Interview and Physical Ability Test: 6/22/2024 For applications received between 6/8/2023 - 8/9/2024 HRM Online Multiple-Choice Written Exam: 8/15/2024 - 8/19/2024 OPD Oral Interview and Physical Ability Test: 8/24/2024 For applications received between 8/10/2024 - 10/11/2024 HRM Online Multiple-Choice Written Exam: 10/17/2024 - 10/21/2024 OPD Oral Interview and Physical Ability Test: 10/26/2024 For applications received between 10/12/2024 - 12/13/2024 HRM Online Multiple-Choice Written Exam: 12/19/2024 - 12/23/2024 OPD Oral Interview and Physical Ability Test: 1/11/2025 Additional Information Candidates who pass the written examination, physical ability test, and oral interview must successfully complete a background investigation prior to being hired . The Oakland Police Department reserves the right to modify the selection process as necessary to conform to administrative or business necessity. The City complies with all Federal, State, and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race, color, religion, national origin, ancestry, sex, gender, age, veteran status, disability, marital status, gender identity, or sexual orientation. How to Apply Apply prior to the closing time of the job announcement and allow at least an hour to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Oakland Police Department Background and Recruiting, 250 Frank H. Ogawa Plaza, Suite D, Oakland, CA 94612. Work stations are available during regular business hours (normally 9:00 a.m. to 4:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact the Help Desk at (877) 204-4442. You may also call the Oakland Police Department Background and Recruiting Office at (510) 238-3338 for information. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
Mar 08, 2024
Part Time
The Position ***This is an open continuous recruitment*** ***Qualified candidates are encouraged to apply immediately*** The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. About the Oakland Police Department Mission Statement The Oakland Police Department’s mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland. Vision We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality Service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession. Core Values Fairness: We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just. Integrity: Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult. Respect: Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community. Service: Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner Teamwork: Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal. The Oakland Police Department extends a special opportunity to students interested in pursuing a challenging and rewarding career in law enforcement with one of the best police agencies in the State. We are currently recruiting to fill Police Cadet, part-time vacancies. Cadets are assigned and rotated through a variety of divisions to provide exposure to many aspects of law enforcement. Cadet assignments may include, traffic, recruitment and background investigations, training, community policing, youth services, and the identification unit. Experienced Police Officers and civilian supervisors will provide extensive supervision, counseling, training, and evaluation for each Cadet. Cadets may work up to 19.5 hours per week, but individual schedules are dependent on department needs and school schedules. We are looking for someone who: has the ability to act promptly, logically, and decisively; can communicate clearly; is able to read, comprehend and retain information; will maintain a calm and professional demeanor even under stressful situations; has the ability to adapt to changing situations; is able to multi-task; is highly self-motivated; and will display a high level of integrity. What you will typically be responsible for: Memorizing radio and penal codes to be tested every three months Learning to write reports, performing filing, and sending out letters to victims Participating in weekly Physical Training and monthly assessments of physical strength Assisting with Patrol procedures such as preparing the police vehicles and participating in role playing for Police Academy Participating in community events Assisting with weekly Emergency Vehicle Operation Course Assisting the Range department by organizing various equipment and moving ammunitions Assisting the K-9 unit by wearing a protective suit and acting as a decoy Participating in various training opportunities, such as Defensive Tactics, to learn how to protect self Participating in searches for missing person(s), including ride along with Argus (Helicopter) and on foot Assisting with servicing police vehicles such as coordinating car washes, gas fill up, cleaning, and maintenance Participating in interviewing and mentoring new Police Cadets Attending high school and college expos to recruit for Police Cadet Program and/or Police Officers A few reasons why you might love a career as a Police Cadet: The work you do directly impacts the public and City of Oakland residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills There are lots of opportunity for growth within the City of Oakland A few challenges you may face as a Police Cadet: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks Competencies Required: General Physical Ability : Using strength, endurance, flexibility, balance, and coordination Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Establishing Credibility : Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others. Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Customer Focus : Attending to the needs and expectations of customers Handling & Resolving Conflict : Managing interpersonally strained situations Interpersonal Savvy : Considering and responding appropriately to the needs and feelings of others in different situations Leadership : Guiding and encouraging others to accomplish a common goal Valuing Diversity : Appreciating the benefits of varied backgrounds and cultures in the workplace *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Note : This is a continuous recruitment process; eligible candidates may remain on the eligible list for 2 years. This recruitment is open to all qualified candidates. This position is an at will position, exempt from the provisions of the City of Oakland Civil Service Rules. Minimum Requirements for Application The Police Cadet position is a preparatory position for the Police Officer Trainee. Cadets are strongly encouraged to apply for the Police Officer Trainee position at the conclusion of their Cadet assignment. Applicants must be at least 17.5 years of age at the time of application (and must be between 18 and 20.5 years of age at time of appointment). Applicants must be attending high school or an accredited college or university in good standing with a 2.0 GPA or higher. College students must be enrolled full-time with at least 6 units of college courses that are academic in nature. High school seniors must be registered at or accepted for admittance to an accredited college or university at the time of appointment. License or Certificate / Other Requirements: Applicants are required to obtain a valid California Driver's License by the time of appointment, and maintain the license throughout the tenure of employment. Supplemental Information The Selection Process For this recruitment, all qualified applicants will be invited to take an online multiple-choice test. You’ll have 5 days to complete the test once the link is sent to your email. Please see the tentative exam dates listed below. Candidates will also participate in a departmental oral interview and physical ability test administered by the Oakland Police Department, which will take place at the Police Administration Building Auditorium located at 455 7th Street, Oakland, CA 94607 in the lobby. The oral interview will evaluate oral communication, interpersonal skills, and judgment. Candidates should come prepared with gym clothes and shoes, to participate in the Physical Ability Test (PAT). The PAT test consists of job-related physical tasks performed in an "obstacle course" that must be completed. Visit www.opdjobs.com for additional information and practice workshop dates. A hiring list will be developed by Human Resources Management (HRM). Candidates must pass the written examination in order to be placed on the hiring list for further Oakland Police Department consideration. TENTATIVE EXAM DATES For applications received between 12/16/2023 - 4/5/2024 HRM Online Multiple-Choice Written Exam: 4/11/2024 - 4/15/2024 OPD Oral Interview and Physical Ability Test: 4/27/2024 For applications received between 4/6/2024 - 6/7/2024 HRM Online Multiple-Choice Written Exam: 6/12/2024 - 6/16/2024 OPD Oral Interview and Physical Ability Test: 6/22/2024 For applications received between 6/8/2023 - 8/9/2024 HRM Online Multiple-Choice Written Exam: 8/15/2024 - 8/19/2024 OPD Oral Interview and Physical Ability Test: 8/24/2024 For applications received between 8/10/2024 - 10/11/2024 HRM Online Multiple-Choice Written Exam: 10/17/2024 - 10/21/2024 OPD Oral Interview and Physical Ability Test: 10/26/2024 For applications received between 10/12/2024 - 12/13/2024 HRM Online Multiple-Choice Written Exam: 12/19/2024 - 12/23/2024 OPD Oral Interview and Physical Ability Test: 1/11/2025 Additional Information Candidates who pass the written examination, physical ability test, and oral interview must successfully complete a background investigation prior to being hired . The Oakland Police Department reserves the right to modify the selection process as necessary to conform to administrative or business necessity. The City complies with all Federal, State, and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race, color, religion, national origin, ancestry, sex, gender, age, veteran status, disability, marital status, gender identity, or sexual orientation. How to Apply Apply prior to the closing time of the job announcement and allow at least an hour to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Oakland Police Department Background and Recruiting, 250 Frank H. Ogawa Plaza, Suite D, Oakland, CA 94612. Work stations are available during regular business hours (normally 9:00 a.m. to 4:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact the Help Desk at (877) 204-4442. You may also call the Oakland Police Department Background and Recruiting Office at (510) 238-3338 for information. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: Continuous
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible must reside in California. Headquarter location will be designated on the selected candidate’s primary residence location. This is subject to change if HCD’s criteria is met. Under direction of the Staff Services Manager I, the Associate Governmental Program Analyst (AGPA) will perform varied and complex technical analytical assignments during the development and implementation of enterprise-wide organizational efforts to improve business processes that align with strategic direction. The AGPA performs research and analysis as it relates to strategic planning and organizational development. Supports and models an adaptive organizational culture, which reinforces continuous learning, supports collaboration with stakeholder, and delivers quality services. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428356 Position #(s): 401-113-5393-001 Working Title: Organizational Development Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Describe your experience with business improvement projects. What was the biggest challenge in a project you worked on?Describe your experience managing organizational change. Describe your experience with leading strategic planning discussions with senior leaders. Describe your experience working with cross-divisional or inter-disciplinary teams. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/6/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 428356 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 428356 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Other - Cover Letter Required Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in analyzing and interpreting written material to draw conclusions and make recommendations based on that data. Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams. Demonstrated communication skills and experience presenting issues before a wide range of audiences including senior level management teams. Demonstrated ability to convey information in writing according to the needs of the audience. Demonstrated experience and ability to identify, document, and implement business improvement opportunities. Demonstrated experience and knowledge of change management methodology, best practices, concepts, and tactics. Demonstrated ability to produce measurable data-driven results efficiently, to provide data visualization that supports the results, and to communicate complex data clearly to your audience. Strong collaboration, communication, and customer engagement skills. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Human Resources Contact: Hiring Unit | JC 428356 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/6/2024
Apr 23, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible must reside in California. Headquarter location will be designated on the selected candidate’s primary residence location. This is subject to change if HCD’s criteria is met. Under direction of the Staff Services Manager I, the Associate Governmental Program Analyst (AGPA) will perform varied and complex technical analytical assignments during the development and implementation of enterprise-wide organizational efforts to improve business processes that align with strategic direction. The AGPA performs research and analysis as it relates to strategic planning and organizational development. Supports and models an adaptive organizational culture, which reinforces continuous learning, supports collaboration with stakeholder, and delivers quality services. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428356 Position #(s): 401-113-5393-001 Working Title: Organizational Development Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : Describe your experience with business improvement projects. What was the biggest challenge in a project you worked on?Describe your experience managing organizational change. Describe your experience with leading strategic planning discussions with senior leaders. Describe your experience working with cross-divisional or inter-disciplinary teams. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/6/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC 428356 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC 428356 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Other - Cover Letter Required Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in analyzing and interpreting written material to draw conclusions and make recommendations based on that data. Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams. Demonstrated communication skills and experience presenting issues before a wide range of audiences including senior level management teams. Demonstrated ability to convey information in writing according to the needs of the audience. Demonstrated experience and ability to identify, document, and implement business improvement opportunities. Demonstrated experience and knowledge of change management methodology, best practices, concepts, and tactics. Demonstrated ability to produce measurable data-driven results efficiently, to provide data visualization that supports the results, and to communicate complex data clearly to your audience. Strong collaboration, communication, and customer engagement skills. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Human Resources Contact: Hiring Unit | JC 428356 (000) - Hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/6/2024